Sky Outage in Barnet, Greater London, England

Ordered the boxing and made to pay £29 plus £2 booking fee because it’s half an hour before showing. Just watching the football and you are advertising the boxing at £24.95. Really poor Sky! @SkyUK @SkyHelpTeam

@SkyHelpTeam hi guys can you plz let me know how can I cancel my sky mobile been well over 2 years now but still paying monthly contract...

holy **** I can’t wait till I switch from @SkyUK to an actual decent provider absolutely dog shit

@SkySportsPL @SkySports That is piss poor from Everton

Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄

@NW6Rd You've just reminded me my contract is up with my absolutely appalling @SkyUK broadband. It's so slow it's like AOL dial-up

@SkyHelpTeam to be there again, ask to make a complaint to be put on hold again for another 30 mins.... rivalling SWR for worst service in 2019 #fail

Just cancelled my @virginmedia account due to the person on the other side of the phone was not worthy of my hard earned money because of mr Tosin you lost a valued customer of over 5 years. @SkyUK @TalkTalkTV @BTGroup I am available for your services. Best offer wins

Been on the phone with @virginmedia the level of customer service is ridiculous. Been on the phone for over an hour explaining I received I call on Friday from them about upgrading my tv broadband and phone. However I explained @SkyUK we’re doing a amazing Black Friday deal.

@SkyHelpTeam good evening Could you follow me as I’ve an issue with receiving any sky tv channels, I’ve just spoken to someone on the phone regarding an engineer and the date they have given me is 14th December which is unacceptable

@SkyUK Try putting your prices down 👍

@SkyHelpTeam - ok, so Sky Q just does not work. Completely had enough - can guarantee the support I get will be a) check the website (waste of time) b) private dm you (waste of time) c) I might then get to an engineer coming out (who will never show up because they never do).

@SkyHelpTeam - beginning to lose patience with Sky Q. Problem after problem. The latest issue is that the boxes cannot retain internet connection which means I am constantly (every few minutes) having to reset. Broadband has NO issues with any other device. Fed up.

@CNN @cnnbrk anyone else having problems watching sky 506. Can’t hear or see anything then crackling sound and broken pixelated picture @SkyUK

@paulwilliamsonx @SkySports @TheMasters @NickFaldo006 That was over 40 years ago when there were 3 tv 📺 channels and no internet. Kids don’t sit down with their parents round the 📺 any more

I can’t even fathom into words my hatred for your internet service @SkyUK

@SkyHelpUsTeam @SkyHelpTeam Seems to be reports that the internet is down in different parts of london 🤔

@SkyHelpTeam This doesn’t help as the app works but items are missing...

Oh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail

@SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!

@GoodFoodChannel @food_network_ @FoodNetwork_UK @SkyHelpTeam @BDA_Deaf Im still waiting. Xmas is around the corner, it’s bad enough not havin subtitles for Xmas cookery programmes. But those programmes were once on @GoodFoodChannel it had subtitles without fails esp throughout the Xmas season. @BritishSignBSL, subtitles is much needed for the deafs!

@NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.

@talkSPORT and @SkySports making a non story into a story, regarding the sterling/Gomez spat. Get ******** over it. No one cares 😴✊🏻😴✊🏻😴

Gee wizz, @skyUK is a shocker of a provider. Our internet and TV is constantly down!!! 🤬

Please stop Carragher commentating on games @SkySports Boring. Monotone. Kept getting Watford and Norwich confused last night. Blames the wrong players. Piss poor research

@SkyHelpTeam my Nan has been a customer for 25 years and today a engineer didn't have the decently to turn up. Disgusting treatment to a loyal customer. My Nan will be leaving asap

@SkyHelpTeam absolutely disgusting service sky engineer phoned me today saying she would be here between 12pm and 3pm no one has turned up. It's my nans account her boxes are working just emails from sky saying incomplete setup. Gd bye sky

@SkyHelpTeam This isn't a good start. Have now been waiting four days for our customer support. All we get told is to call back when you're less busy.

@MatchroomBoxing @KSIOlajidebt @LoganPaul @STAPLESCenter @DAZN_USA @SkySports @SkySportsBoxing I'd nearly forgotten this dog shit was on tbh

@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

@harwood_steve @SpursOfficial @FA @SkySports If I’m watching a game on Sky don’t watch any of the build anymore or that shite show Soccer Saturday.. they are so bad .. even the presenter yesterday insinuating Son getting off lightly as he only misses 3 games, Gomes misses many more.. do these guys listen to themselves

.@SkyUK as always bad service from you someone promised to get back to me by the latest on Friday night told me to bear with them...monday ....still haven’t heard from you!!!

@daisymcandrew @SkyUK Whatever you do, do not go to @virginmedia . Totally unreliable broadband and worse customer service

@Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!

@SkyHelpTeam I'm really not happy with the customer service I've been receiving. I have downsized my package no longer having multi-room Sky Q and was told I would be sent packaging to return that box. It has never been sent to me and this morning I receive this text (1/2)

@SkyHelpTeam This a message on behalf of my Nan who's been a sky customer for over 25 years. Who's had emails about one of her boxes not being connected to her wifi or phone and 4 engineer visits still not fixed and nasty emails from sky saying she could end up paying more. Gd by

@SkyHelpTeam Absolutely disgusted with @SkyUK service. Been a customer for over 12 years, my friend pays £10 less than me for more services. Your customer service tells me “you can cancel if you want”!

What a time to lose your TV signal and internet. Thank goodness for @bbc5live. Boo to @SkyUK. Well done England. #rugbyworldcup2019japan

Why does @SkyUK make it so ****ing impossible to contact them. “You can do most things online”. Well not this. Speaks volumes about its lack of customer care.

@SkyUK @SkyHelpTeam is the absolute worst company I’ve ever dealt with. Appalling customer service. Over 12 years a customer and treated like utter shit. A total disgrace they don’t care at all about their customers. Utterly disgusted @Ofcom @BBCWatchdog

Why doesn’t the ref go to the monitor on the side of the pitch while stockley Park are reviewing the incident so he can discuss it with the other refs so he can look at it as well. In the time most decisions are made the ref could see the incident again with them #var #SkySports

@SkyHelpTeam Hi, we got Sky Q installed yesterday and this morning we are getting a no signal message. Bright sunshine outside so nothing to do with weather

@AJ97777 @21LVA_linings @Julian_01m @SkySportsPL @ManCity @SkySports I will. United are shit. 8 points.

hahaha @skysports desperate to destroy @MUFC this weekend.. don't forget if it wasn't for @MUFC and it's global support the @SkySportsPL would never be the power it is now..

@SkyUK hi guys can you please let me know how to cancel my contract as it finishes in November.... #skymobile @SkyHelpTeam

Wasted 2 hours of my life on text and app messaging @SkyHelpTeam and nothing! No resolution, nothing! Takes so long for a single response. Your service is on par with @TfL - absolute shit!

@SkyHelpTeam Some channels are not showing on my #SkyQ. Help needed. @SkyUK

@SkyHelpTeam No ******* plans as your internet and phone not working.

@SkyHelpTeam worst Customer service and also broadband and telephone not working, no engineer until Wednesday. Why not have your own engineers instead of openreach.. so pissed off for moving to sky..😡🤬🤬🤬

@SkyUK my internet not working since morning

I spend all this money on @NFL #gamepass only for @SkySports to take the @49ers games 2 weeks in a row. I hate Sky! Terrible customer service, designed to rip-off the customer. Don’t get chance to watch the niners @ 6 often and now they do this! @NFLUK

@SkyHelpTeam 2/2 I've seen similar complaints on twitter and on the Google Play Store since the last app update on 25th October. I can see some have relies where Sky help team reply saying it's being looked into but nothing further. The app is broken or the app error messaging is broken.

@SkyHelpTeam Hi There, the technical issue is with the app though. When I click to play something I'm getting no error messages telling me what is wrong. As far as I can tell nothing is wrong with my subscription. The app does not tell me my subscription is invalid. The app does nothing. 1/2

@SkySports @GilletteUK If Watford back 4 were awake and didn't have such a massive gap between players then that pass is easily cut out

@KoomarWill @MichaelBensonn @IFLTV I know exactly who they are. You have 5 of the top 10 HWs and it still didn't save the card. Awful atmosphere, awful venue, all fights were lacking excitement. £25 is too much for any PPV especially when you're paying a skysports sub. No PPV should be more than £15

@SkyHelpTeam why is my internet down will turn green on box for 2 secs then back to restarting been doing this for half an hour

@SkySportsPL @SkySports Shut ******** up

@SkyHelpTeam what a Shambles your broadband service is, constantly dropping out, pay good money and end up missing half of the biggest game of the season so far.

@SkyHelpTeam Nothing helps. All issues since both apps were updated this week.

@VodafoneUK Thanks. Would be good to know that a team at Vodafone is responsible too though. I am paying extra on my contract in order to use the skysports subscription. That's the differentiator for me. Just wondering if there is anyone at Vodafone that can help getting an answer from sky