Sky Outage in Fulham, Greater London, England

@SkyHelpTeam absolutely disgusted by the service, due an engineer today to fit the tv package and now just been told can’t do today and re-scheduled for 25.02, not good enough in my opinion as this will mean over a month with no tv, want to cancel all subscriptions with you now

Hold on! how come @SkyUK is not giving me a #vip reward! Is this just conning customers as usual #sky #complaint #broadbaster #fraud #ripoff #10years #digital #tv #broadband #uk #london #dodgy

@SkyHelpTeam HI sky I've noticed a software bug on your new router which adds sky boost. When u change the bandwidth on the 2.5ghz from 20mhz to 20/40mhz. Sky q doesn't work at all.

@SkyHelpTeam @McAfee ok so I just tried your suggestion and it’s a Sky number which I’ve called numerous times over the past 2 weeks! I’ve tried again and all they say is keep trying the link it will work at some point! This is ridiculous WHERE IS THE HELP!

@SkyHelpTeam Fine I’ll be cutting cables and removing it my self, not my problem

@stevecobb1965 @Mr_Adam_BM @SkyFootball @SkySports It wasn't about right or wrong. Fans made the chant. Fact. I didn't like it & said I hope they go down. My opinion. I'm Entitled to one. A Fan said it was a minority & the club reacted. Fact. Issue closed. I'm sorry if you feel offended, but I won't hold my tongue on twitter.

@WarkeChris @Carra23 @SkySports He’s never managed, never run a football club but thinks he knows it all - just because he can’t get his head out of the Anfield bubble. Adds zero value to any debate

@SkyHelpTeam I was wondering if you could help me. I was 1 day late paying my bill. and sky put a £50 charge on for paying 1 day late thank you

@SkyHelpTeam Hi, I booked an engineer yesterday due to issues with my sky q mini box and I received email and txt yesterday saying engineer will arrive today between 8am and 5pm and no one bothered to show up.

When your sky broadband is running sooo slow even the Broadband Speed checker is struggling 🤔 @SkyHelpTeam

First day of the new beer . What a success . Pumps not working !! Levy obviously has a hand in this too . At £5.69 a pint I bet he gets this fixed quicker than the transfer policy #SkySports #THFC #levyout

Not Going To Lie! But @SkyUK Is The Worst Boardband Provided. Imagining Spending So Much Money For The Service To Be Crap & The TV Constantly Saying “No Satellite Signal”. #NextStopVirginBoardband

@SkyUK what is going on with your internet device and connections to sky q sick of the breaks in service a dozen times a day

@ThePhilTaylor @SkyHelpTeam It’s obviously designed to try and keep customers longer. They already make it difficult to cancel. I could understand if it was about covering equipment costs but I offered to buy kit outright in return for a 12 month contract and they still said no. So sticking to @FreeviewTV

@JennBridge @SkyHelpTeam I’m living in England now - I cancelled sky when I was in Jersey due to regularly poor signal

@SkyHelpTeam Sky's New Year Resolution should be to sort out the deal with BT Sport so Sky Customer's don't pay silly money! This was coming for start of football season, then end of November, now it's apparently early NY!!!

@btsport this is why you will never be as good as @SkySports when you continue to use biased commentators in your matches. #Keown and #Mcmanaman are appalling.

Brilliant analysis but the poor drunk/hung over cameraman got a right bashing from @Athersmike, @WardyShorts and @nassercricket!! 😂 #ENGvSA #SkySports

@PTippell @SkySports They hate anyone but liverpool. the love in alone when they finally are crowned champions this season will be enough to cancel sky sports alone!

The truth shall set us free. @SkySports Why are we pretending to care. Then not support it with your voice. If you do not nit truly want to tackle racism, dont discuss it. Some people you can trick, but alot of people you cannot. Its embarrassing

So disappointed in you @DavidJonesSky had a lot of respect for you as a presenter & professional broadcaster at @SkySports but the way you shut the discussion down showed a lack of respect for @GNev2 & his views means I won't see you in the same light again.😔 #letdown

@DavidJonesSky So disappointed in you David Jones had a lot of respect for you as a presenter & professional broadcaster at @SkySports @SkySportsNews but the way you shut the discussion down showed a lack of respect for Gary & his views means I won't see you in the same light again.😔 #letdown

@DavidJonesSky @ayeshahazarika So disappointed in you David Jones had a lot of respect for you as a presenter & professional broadcaster at @SkySports @SkySportsNews but the way you shut the discussion down showed a lack of respect for Gary & his views means I won't see you in the same light again.😔 #letdown

I cant believe that @SkySports are trying to defend Son I've never seen a more blatant red

@tammyabraham byou are the biggest piece of crap in Britain. Liked you up today when the VAR gave a red for son and you celebrated the dicision and got your fans singing. Hope your ankle breaks in the coming weeks. #MOTD #skysports

@JackieSmith_nmc @virginmedia @SkySports Thankfully 😅 but looking at the twitter feed the communication with all their other customers seems really bad

@JackieSmith_nmc @virginmedia @SkySports The whole hospital was down too it’s been manic!

@SkyHelpTeam @butterfield_sam @SkyHelpTeam surely you know a cables been cut and your workmen are trying to fix it...........

Poor ref how no points been taken off is beyond me #RiakporheMassey #boxing #Nxtgen #Yorkhall #skysports #bellsandwhistlessport 🥊

Always rave about how good @SkyUK is but a month to replace a broken Q box especially over Xmas is a joke, just post the bloody box or get an engineer round! #whatajoke #jokeservice

Text or call. Waiting endlessly for some update. I’m throwing off my equipment & getting done with this BS @SkyUK Bad Bad experience

Sky customer support is literally broken down. Every call to them takes on an average 30-60 min. You are bundled off to India where they know NOTHING. only I’m sorry. Escalating it. Arranging a call back. The engineers don’t bother to attend on a appointment @SkyHelpTeam

@SkyUK waited all day for my engineer not to arrive with no call to say why. Now on hold for an hour to reschedule. What a joke of a service

@SkyUK I hav now been on hold to speak to someone for over an hour come on Sky sort out your customer service!

Day25 of no internet. Today when I called @SkyHelpTeam they told me that despite three visits I do indeed have no broadband & @OpenreachHelp are waiting for planning permission to dig up the road! WTF!

@SkyUK @emandjonh Don’t do it dude these guys are the worst. My box has been broken for days. Just use amazon and Netflix it ain’t worth a dime

@SkyHelpTeam hi guys can you plz let me know how can I cancel my sky mobile been well over 2 years now but still paying monthly contract...

@SkyHelpTeam Ok thanks we were told he was coming today and he would call and neither happened. So mixed messages from several different call centre agents. Not to worry I'm sure we'll come to a resolution tomorrow and that resolution will be us switching to a more competent provider.

@SkyUK Sort out your crappy internet .. been down for 24 hours ! Stupid .. pay for a service to not even get it

@SkyUK Haha unbelievable I just came back to sky..after cancelling my contract I got promise after promise of it will be better.. but still you never fail to disappoint

holy **** I can’t wait till I switch from @SkyUK to an actual decent provider absolutely dog shit

@SkySportsPL @SkySports That is piss poor from Everton

@rtownl @SkyHelpTeam My Vodafone Broadband is just as bad. Drops out randomly. Quicker to use the 4G on my phone.

Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄

@SkyHelpTeam I'm very irritated by your terrible service. Not only did you terminate my broadband service a week early, we've waited 2wks for an engineer, only for him to arrive, say he's not comfortable drilling holes, insult my husband & then leave! Completely unacceptable!

@NW6Rd You've just reminded me my contract is up with my absolutely appalling @SkyUK broadband. It's so slow it's like AOL dial-up

@SkyHelpTeam to be there again, ask to make a complaint to be put on hold again for another 30 mins.... rivalling SWR for worst service in 2019 #fail

Just cancelled my @virginmedia account due to the person on the other side of the phone was not worthy of my hard earned money because of mr Tosin you lost a valued customer of over 5 years. @SkyUK @TalkTalkTV @BTGroup I am available for your services. Best offer wins

Been on the phone with @virginmedia the level of customer service is ridiculous. Been on the phone for over an hour explaining I received I call on Friday from them about upgrading my tv broadband and phone. However I explained @SkyUK we’re doing a amazing Black Friday deal.

@SkyHelpTeam good evening Could you follow me as I’ve an issue with receiving any sky tv channels, I’ve just spoken to someone on the phone regarding an engineer and the date they have given me is 14th December which is unacceptable

@SkyHelpTeam The app reset didn't work. also my broadband has no issues and works at 30 Mbps and I am able to stream Netflix fine on my Amazon fire stick.

@SkySportsPL Wasted 3 months listening this shit in the summer. @SkySports Stop posting until it’s done or window is closed

@SkyHelpTeam I will give that a try. I am also having issue that every couple of days my network connection is lost and automatically it is not able to re-establish connection. I have to manually reboot the sky q box. My WiFi works fine on all other devices located right next to the sky q box

@SkyHelpTeam Already done this yet again going to have to ring you again at another cost to myself. Pay for a rubbish service that often does not work!!!!!!!!

@SkyHelpTeam absolutely shocked phone line down yet again I can't contact my elderly father to check he is OK he has dementia and its important that we have this contact with him for safety. I will be looking for another provider as it is happening too often

@SkyHelpTeam absolutely disgusted by the service, due an engineer today to fit the tv package and now just been told can’t do today and re-scheduled for 25.02, not good enough in my opinion as this will mean over a month with no tv, want to cancel all subscriptions with you now

Hey @SkyHelpTeam I need to cancel @skytv sports package - but am not prepared to wait 30 minutes on hold. Please can you help me cancel - if I have to call I will be cancelling the whole package as soon as I am able, which after 20 years I'd rather not do.

@SkyHelpTeam Yes. The same problem happens on my main sky Q box downstairs as well on my mini box upstairs.

@SkyIreland @PremierSportsTV @LaLigaEN @BumperGraham @SimonHanley62 @GuillemBalague @SkySports Sending emails to sky CC to cancel my contract but was asked to contact on a number which can’t be dialed from abroad. And I am in UK and can’t call the number. I already sent few emails and got same standard response, can someone help. #CustomerService #notgood

@SkyHelpTeam Hi, thanks for the reply. Yes, I’ve logged in but the website just keeps returning to the same ‘help’ pages. It’s not really convenient to call customer support which is why I wanted to do it online, but it gets me nowhere