Sky Outage Report in Hammersmith, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Hammersmith come from postal codes W6.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hammersmith, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hammersmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 08: Problems at Sky
Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Hammersmith, Greater London, England
The most recent Sky outage reports came from the following cities: Islington, Harringay, Croydon, London, Southwark, Hammersmith, Poplar, Hackney, Greater London, Northolt, Enfield Town, City of London, Hounslow, Barnet and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Internet | |
| Harringay |
Internet | |
| Croydon |
Internet | |
| London |
Wi-fi | |
| Southwark |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hammersmith, England
Latest outage, problems and issue reports in Hammersmith and nearby locations:
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Ian Gallosi
(@IAGallosi) reported
from
Ealing, England
@virginmedia broadband down again. Every month there’s at least one problem. Contract can’t end soon enough. So glad to be going back to @SkyUK . If you’re thinking of going with Virgin Media, stay well away! #useless #workingfromhomefail
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alex forsey
(@placesIlove) reported
from
Poplar, England
@SkyHelpTeam I’ve had a terrible support experience and Sky said they would take care of everything and they didn’t do anything apart from take my money and open an account. This is what they call good customer service. I would not recommend anyone opening account with Sky
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alex forsey
(@placesIlove) reported
from
Poplar, England
@SkyHelpTeam I need help with my account. Why don’t you have any basic account support?
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alex forsey
(@placesIlove) reported
from
Walthamstow, England
@SkyHelpTeam impossible to get support what’s wrong with your support????
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justvickyxox
(@justvickyxox) reported
from
Merton, England
@SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.
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alex forsey
(@placesIlove) reported
from
Poplar, England
@SkyHelpTeam This is so slow!!
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Sabina Khan
(@SabinaNKhan) reported
from
Croydon, England
Your automated call isn’t helping at all and redirects me to all sorts of options now. Can you please stop avoiding me and help me sort out my internet before I lose my job. @SkyHelpTeam
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Moozer
(@FrooMoo) reported
from
London, England
@SkyHelpTeam We pay you for a service and we are not getting it. I don't care if it is you or Openreach. I just want someone to give me back my broadband.
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Sabina Khan
(@SabinaNKhan) reported
from
Croydon, England
HONESTLY @SkyHelpTeam I’ve called now 15 times and yet I cannot get anyone to help me with my broadband activation. I’m now out of internet for 3 working days and have had to pay £45 bundle to work from home because I wasn’t expecting this delay.
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alex forsey
(@placesIlove) reported
from
Poplar, England
@SkyUK such a bad service I was told that my transfer from BT would be easy!!! Absolute rubbish it’s been a nightmare so far!!
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IDRIS FERTOUT
(@IDRISFERTOUT) reported
from
Hammersmith, England
@SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?
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alex forsey
(@placesIlove) reported
from
Poplar, England
@SkyHelpTeam your support is bloody awful!
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IDRIS FERTOUT
(@IDRISFERTOUT) reported
from
Hammersmith, England
@SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?
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Hana A 💙
(@hana_ros01) reported
from
Croydon, England
@SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not
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NigelH
(@magical_78) reported
from
Bromley, England
@SkyHelpTeam hi, we’re due to move out later this month but don’t have our new address yet (we’re renting part of a house with sky already) - is there a way we can use our Sky Q box / viewing card there as we don’t want to cancel given we have 21yrs of history. Thanks
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alex forsey
(@placesIlove) reported
from
Poplar, England
@SkyHelpTeam Okay well why isn’t there a proper support number I can call because all the numbers try and sell me additional services or tell me to go to your website. Which is an absolute waste of time. That’s why I’m tweeting. You do t have proper support!!
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Moozer
(@FrooMoo) reported
from
London, England
@SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?
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alex forsey
(@placesIlove) reported
from
Poplar, England
@SkyHelpTeam So when did Sky take over my service please??
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Martin
(@MartinJSorensen) reported
from
Camden Town, England
@SkyHelpTeam @SkyUK waving for help from Hampstead London! hello? Our broadband is down down down and sometimes it kicks in for a few brief moments since yesterday. Is there a situation? Got deadlines and it’s getting close to catastrophe here HELP! #skybroadband
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Rhi
(@fulhamnonny) reported
from
Camberwell, England
@SkyHelpTeam A second day of no internet.. This means 1. I cannot do my job as I’m WFH. 2. I cannot study/ revise for my uni exams next week. I’m wondering WHEN service will be resumed. I can see the connection box from my window and 2 different engineers (3x) visited yesterday.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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crucialmas :|
(@Crucial54321) reported
@SkyHelpTeam We've contacted you twice, you've stated we should talk to RM. We've contacted RM twice, they've stated we should talk to you. Maybe you two should get your **** straightened out a bit because you're both running in circles like mindless idiots tbh
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Scott Christie
(@ScottSChristie) reported
@SkyHelpTeam Hi Graeme. I was told a visit was required. It has been sitting in my orders since yesterday morning. If I hadn’t seen your tweet about the Tyneside area I’d have been none the wiser about that issue.
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Pete Turner 🏴🏴🇬🇧🇪🇺🔭
(@_Ma9x) reported
@SkyHelpTeam Indeed, exactly as the page says, however the person has no landline at the address and does not use mobile data. Calling would be great, but now we're back to square one. Sign in required to get number. "There's a hole in my bucket, dear Liza, dear Liza"
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Debbie glen
(@Debbieglen2) reported
@SkyUK been with this company for a month and I've never encountered such a shambles and unprofessional company. I just been told on the phone from a customer advisor that there not a special Debbie button. How they speak to customers when the issue is their fault is horrendous.
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Unknown
(@Unknown44057350) reported
@SkyHelpTeam hi is issues with incorrect and generic thumbnails when they should be separate episode thumbnails still being looked into on sky Q thanks
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Pete Turner 🏴🏴🇬🇧🇪🇺🔭
(@_Ma9x) reported
@SkyHelpTeam Thanks, but after over an hour of searching, I found a general help contact number on a non-Sky website. My friend managed to get through that way and find out what the problem was (line fault), but it's really not a good advert for you when it's that difficult to get help.
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James Fisher
(@Trainjames22) reported
@SkyHelpTeam So you can't comment any further right your phone is just as useless I just want this fixed to stop me going mad and worry in case of other issues flaring up and nobody can do an thing @OpenreachHelp say welfare case could have been opened hec note put on what ever system
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ian
(@Yorkshireman34) reported
@SkyHelpTeam Looks like the @SkyHelpTeam are like my Tele not working!!
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Pete Turner 🏴🏴🇬🇧🇪🇺🔭
(@_Ma9x) reported
@SkyHelpTeam A friend whose Sky Broadband is down has asked me to find a phone number to help. Your obstructive help system requires me to sign in with a SkyID to get a phone number. I am not a Sky Customer. My friend cannot sign in with her SkyID because her internet is down!
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Paul
(@8gzd8k76nM) reported
@Paulpatty @SkyHelpTeam So you've literally tried nothing to resolve the issue for months you've just come onto Twitter to moan about it?