Sky Outage in Hammersmith, Greater London, England

This is a great impression you’ve set to new customers. Maybe we should have joined @virginmedia instead. Absolutely disgraceful customer service @SkyHelpTeam

@AJ97777 @21LVA_linings @Julian_01m @SkySportsPL @ManCity @SkySports I will. United are shit. 8 points.

Which Broadband is better @virginmedia or @SkySports or any other mine is very slow and expensive

Wasted 2 hours of my life on text and app messaging @SkyHelpTeam and nothing! No resolution, nothing! Takes so long for a single response. Your service is on par with @TfL - absolute shit!

@SkyHelpTeam Some channels are not showing on my #SkyQ. Help needed. @SkyUK

@SkyHelpTeam Morning broadband is down in Chiswick London W4. Gone on local forum I’m not the only one having problems in area.

@SkyUK I have just terminated our Sky tv contract after approx 28 years because of technical issues with Sky Q and SkyGo apps and the failure of your support team to resolve the issues and because you’ve been overcharging is for 2 years.#skytv #noloyalty

@SkyHelpTeam No ******* plans as your internet and phone not working.

@SkyHelpTeam worst Customer service and also broadband and telephone not working, no engineer until Wednesday. Why not have your own engineers instead of openreach.. so pissed off for moving to sky..😡🤬🤬🤬

I said size might be an issue for them this season! #HaDayuuummm @BristolFlyers even I am grown up enough to say I get it wrong ‘sometimes’ 😂🏀 @SkySports someone get this on the highlights over cricket 🦗 please! #BritishBasketball

@VodafoneUK stop charging me for skysports packages - 1. I didn’t sign up for skysports2 in the first place. 2. Apparently you can’t refund me, I have to contact sky - weird. 3. I only renewed my contact less than a month ago but I’ve been charged 4 times for skysports #terrible

@SkyUK my internet not working since morning

Can’t believe how @SkyHelpTeam have treated me in the last few weeks.i have been a longtime good customer and this week I explained that I payed my monthly fee they say it got lost in the system I sent prove and after paying 140 quid they’d cut me off #discusing going elsewhere

@pj2310 @SkyUK 🙌 their WiFi service was inferior to dial up internet. They’re the absolute pits👎👎👎

@SkyUK can't wait to leave your disgusting fibre broadband service. Online game is a joke. Lag and choppy online play constantly 😡😡😡😡

@SkyHelpTeam why is your fibre broadband so poor with online gaming I can't wait to leave 😡😡😡😡

@SkyUK @NOWTV I will cancel if no one calls me today because you have been sooooo unprofessional and frankly incompetent. Thanks

@SkyHelpTeam so we are still waiting for the engineer who was due between 5-7pm. He can’t be contacted, your phone isn’t answered. Really glad we paid extra for the premium service.

@SkyHelpTeam WORST company I have ever signed upto in my life. Made a bad decision to leave @virginmedia and it's time sky own up they messed up and dodge all of my calls and complaints and when asked for a final letter so I can complain to @Ofcom they refuse too.

@SkyUK just check my future bills. And guess what it's gone upI'm a loyal customer and have been for years yet getting treated like that. Is it money sky only care about and. Not its customers 😭😭😭

Excellent work from @SkyUK Rang to cancel last month, they persuade me to do a home move (with promise of a new box) We move, technician gives me an almost decade old box with no WiFi built in. Ring to cancel again, promise a Sky Q box. No one completes the order, or rings me.✅

@SkyHelpTeam If you'd bothered to actually read my reply you'll have seen that I've already 'tested' my line, and the results you give are complete lies! If there's no email address then can I have a contact number please, because I'm not getting the service promised in my contract.

@SkyHelpTeam hello, I’ve had the same issue now for 7 months with Sky Q. The minis upstairs hardly work, despite a booster being fitted and the main box connected via Ethernet. The internet is worse than what I had 10 years ago. Guys on the phones seem to care, technicians don’t.

@SkyHelpTeam oh pants just settled down to watch a film I rented last week and it’s gone! I didn’t think there was a time limit 😩

@SkySportsPL @SkySports Gary Neville said Utd have spent £900 million on this pile of shit that’s why I am going off these overpaid premier wankers

Good Food TV channel has moved with Food Network! Its annoying, as now it doesnt provide subtitles no more. Someone that is impartially deaf. Its not easy watching it. Please provide the subtitles!! #subtitle @GoodFoodChannel @food_network_ @FoodNetwork_UK @SkyHelpTeam @BDA_Deaf

@SkyHelpTeam It's been resolved. I had been without internet for the entire evening last night re Norbury. But there are often outages with the broadband so nothing new. When theres another problem I'll be in touch.

@mac1882thfc @SkyHelpTeam @virginmedia Been with @virginmedia in the past & had loads of issues with them in my area unfortunately & the hiking up on charges was not helpful despite being a loyal customer of 16 years & poor customer services attitude.

@SkyHelpTeam @mac1882thfc Yes outage in NORBURY area! Does not help disabled customers inparticular who rely on a service to communicate with outside world!

@rebeccadlloyd @SkyHelpTeam I got through! Apparently it is an BT exchange in the area that is a problem and not an individual issue. Also that they are working on finding the problem, have been asked to allow 48hours for them to resolve the issue. 😳😡

@SkyHelpTeam SW16 area and no #internet I followed troubleshooting advice and now trying to call sky, on the phone 17 mins so far still waiting for some one to answer!! HELP!

@SkyUK so the latest appointment for customer services and an appointment to “swap a mini box” is a whole month...I pay OVER £120 a month and have done for a decade and this is the BEST sky can do....seriously this is pathetic

@jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE

Good investment, this @SkySports package. 3 channels all showing the exact same shit for nearly 4 hours. And none of it is CL football, just losers chatting in a studio interrupted, by tons of adverts. What a waste of money.

@SkySportsPL @SkySports No, please do **** off sky, always making excuses for em

@SkyHelpTeam The issue isnt getting it installed, the issue is still getting it fixed! I've been paying for a service for the last 6 weeks yet havent had SKY since 10 August!

If you're considering @SkyUK - don't bother. Worst customer service.

@kurbeco @aravelle @SkyUK @bt_uk @Hyperoptic I’d shit my pants at a 1000/1000 connection 😅 but after having 15/1.5 for years with Sky, BT and Vodafone... it was a relief to get 110/6.5 with Virgin

@SkyUK worst WiFi outchea

@SkyHelpTeam HI there my issue was fixed but it's very unusual that sky don't have a default sim pin which means the user has to block the sim enter the puk code then enter a new sim pin. Ur web site also gives out the default sim pin on sky mobile Sims which is a security risk

@SkyHelpTeam HI there yesterday I posted a question asking what is the default sim pin on sky mobile as this is a security concern I was surprised no one got back to me also call forwarding is not working at all.

@Andy_B1997 @mrpcoIIins @SkyCricket @SkySports Without the 🐐 we were rubbish. Two poor ashes teams tbh. Bowlers even, just smith made the difference.

@SkyHelpTeam HI there call forwarding on sky mobile is not working

@emotionalprawn @SkyHelpTeam @virginmedia We use virgin and have no issues at all

@SkyHelpTeam Everyday we turn it on and it says no signal so we have to turn it off and on again to get it to work

@SkyHelpTeam could you please contact me regarding a visit and your disgusting and rude customer service agent that I spoke to this morn

@SkyHelpTeam not happy this morn , awaiting a visit to fix a sky q box, between 8-12.30 , had to ring customer services to be informed it will be between 12.30 and 2.30. My partner was supposed to be in work at 1!!!!!

Interesting debate about British Asians not making it in football. My opinion, not enough role models and too many barriers at grassroots including lack of parental support. Top clubs just look at ability, not ethnicity #Skysports #TacklingRacism

Recently installed SKY Q and it has been a nightmare. called 3 times reporting technical issues & the customer service team has been awful. Hours wasted on the phone with them and they refuse to even arrange a call back ... #disappointed @SkyUK @SkyHelpTeam @MoneyTelegraph

@steven_stock @talkSPORT @SkyUK I know mate, tactless arseholes. Poor fans up there are gutted about it, was in Manchester earlier today. I’d birch the owners on the town hall steps like they did 100 years ago for what they’ve done!!

@GarethOsman @Dannyyyx98 @SkySportsPL @ManUtd @LFC @SkySports ******* hell. You are as stupid as you look. Don't reply, you're boring. 😂😂😘👍

@staceyo_1983 @SkyUK Virgin is awful but so is sky tbh

@SkyHelpTeam @SkyUK Help........

@virginmedia what are the current XL deals on @SkyUK thinking of quiting due to no internet every evening but some how no problems with broadband

@Compel_Bast @SkyOne @SkyHelpTeam Warner bros want to keep it for their streaming service

@SkyHelpTeam Your advisor just cut me off after being on a call which was held for 36 minutes dealing with charges. That was the second call that I had to make today to deal with the issue. Please can you send me the email address of the complaints department.

Sky Mobile like an infatuated stalker. 7 missed calls since Wednesday! Never been with you, never will. Go away 👋🏻 @SkyHelpTeam

@SkySportsPL @SkySports VAR was the problem line the first one. It's the stupid new handball rule. It was never a handball before this new rule.

@SkyUK Why does the new Sky Go app not allow for downloads over the mobile network!! Very frustrating and now unusable for me!!

@SkyHelpTeam @A_J_92 That's a lie you use the @O2 network for sky mobile