Sky Outage Report in Hammersmith, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Hammersmith come from postal codes W6.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hammersmith, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hammersmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 07: Problems at Sky
Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Hammersmith, Greater London, England
The most recent Sky outage reports came from the following cities: London, Wandsworth, Hackney, City of London, Enfield Town, Barnet, Chertsey, Southwark, Islington, Greater London, Camden Town, Hammersmith, City of Westminster, Croydon and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| Wandsworth |
Total Blackout | |
| Hackney |
Wi-fi | |
| Hackney |
Internet | |
| London |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hammersmith, England
Latest outage, problems and issue reports in Hammersmith and nearby locations:
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Veronica Van Muyen
(@verona_vm) reported
from
London, England
@SkyHelpTeam our WiFi has been down (London) since yesterday morning, tried everything imaginable, followed instructions, unplugged everything and plugged it back in, restarted, to no avail.
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Andy Gilmore
(@AndyLondon43) reported
from
Barnet, England
@SkyUK trying to contact you by phone. Can’t get through. Can you email me your customer retention email address please.
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Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄
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Alan Back
(@ARBack1) reported
from
Richmond, England
@WillGreenwood @matt9dawson @lionsofficial @SkySports I was there for the Durban test. Never forgotten
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Joshua Milton
(@miltipello) reported
from
Walthamstow, England
@SkyHelpTeam I've had multiple error messages on multiple screens. Some times when performing the test, sometimes when the test fails and it tries to re-direct me to the help page. Thus my frustration at being pointed to the tests and the help page.
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Joshua Milton
(@miltipello) reported
from
Walthamstow, England
@SkyHelpTeam If you read my tweet you'll see that I've tried running tests, but they're not working. Just palming me off to a website that doesn't work / I can't reach doesn't help.
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Lele..
(@lele_loveslife) reported
from
Hackney, England
@SkyHelpTeam having extreme connection issues. Currently working from home and unable to access any system
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Rebeccah
(@RebeccahCJ) reported
from
Spelthorne District, England
@SkyHelpTeam I have tried for weeks to reach someone. Tried calling. Tried online chat. Tried tweeting. Now a shielding person is without Broadband and TV. Now he can't do his vital shopping online. I need help with this. Please tell me how we can get help.
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(high-room)
(@hyrume1) reported
from
Hounslow, England
@SkyUK your wifi is shit, sort it out
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Philip Collins
(@PhilipCollins24) reported
from
Richmond, England
@barbedquill @WillGreenwood @matt9dawson @lionsofficial @SkySports Good point. Never noticed that before.
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Keiran Betteley
(@kbetteley) reported
from
London, England
@Elpifco3 @coleddievickers @bluesam33 @SkySports Surely makes more sense for us to accept that no one could have foreseen this and just cancel the season out of respect for the thousands who died. Terrible shame for the red lot from across the park but you win some, you lose some... couldn’t happen to s nicer bunch...
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Marcus Weedon
(@MarcusWeedon) reported
from
Harrow Weald, England
Footballers to be asked to take pay cuts is utterly ridiculous, why do football clubs treat them so differently to normal employees of any business. Put money on it that they didn’t ask their other staff to take a cut! Furlough them like everyone else #bbcsport #skysports
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Jonathan
(@mrjonnyrimmer) reported
from
Wandsworth, England
@SkyUK I appreciate there are plenty of more serious issues afoot, but attempting to remove an expensive package from my subscription is impossible if you insist I have to call. When I do you advise you can’t take my call. Blatant attempt to trap customers ... pls resolve
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Mark Ellerington
(@MrLuxuryYacht) reported
from
Harrow Weald, England
@SkyHelpTeam I have just received notification of my next bill since changing my package and it is a lot more than I was advised it would be during the call. Also the future bill amounts are more than advised. Please contact me to sort or else just cancel my whole subscription.
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Izo ⭐️⭐️⭐️⭐️
(@EzioGooner) reported
from
Poplar, England
Sky are the ******* worst. No reward for loyalty, new customers get everything. Leaving a cult is probably easier than downgrading your package with them. Nothing can be done online and no one ever answers the phone. Over 2 weeks getting nowhere. @SkyUK
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Ashley James
(@ashleyljames) reported
from
Wandsworth, England
@citythameslink1 @SkyUK I want to cancel my movies subscription but I won't let me do it online. Says I need to call!
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Joshua Milton
(@miltipello) reported
from
Walthamstow, England
@SkyHelpTeam broadband service recently has been terrible, but really stepped it up today. Connection lasting no longer than 10 minutes meaning I can't work, or do much else with your services. I try to run the tests, but predictably they don't work either. Utterly useless.
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Matt Lawley
(@mattlawley703) reported
from
Croydon, England
@SkySports No problems with that whatsoever. You can’t start a new season when there’s just 8/9 games left. Play 2-3 games a week.
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Karis™ Kubili
(@thekarisgeorge) reported
from
Poplar, England
@SkyHelpTeam hey guys. TV service hasn't worked for all of lockdown. Cant call and to be honest wanted to cancel as it's a cost I can live without right now. No way to cancel however (no call centres open and no self serve). Advise me on how to cancel this (I'm out of contract)
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Locked Down Liz
(@ejp72) reported
from
Poplar, England
@hussain_404 @jubairahmed89 @SkyUK I can’t get any info from sky. They’re saying there’s a problem in Wakefield. That’s 160 miles away.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Pete Gillespie
(@tameblue) reported
@SkyHelpTeam Any further updates when broadband is returning in the LE12 area? Down since 11am yesterday
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Pete Gillespie
(@tameblue) reported
@SkyHelpTeam Yes. Was told engineers were called yesterday and awaiting a message from you via text when issue resolved.
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Lee
(@beachjunkey) reported
.@SkyHelpTeam why do I nearly always have to reset my skyQ mini box so that it can connect either to the internet or the main box. Don’t try and sell me a booster as it sits directly underneath a network extender. #bloodyannoying #morderntech
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Frozen Willow
(@Frozenwillow) reported
@SkyHelpTeam Fibre Broadband down North Ayrshire between 14:00 and 20:43 for me. Diamond VIP Customer here. Left a comment on your Facebook page to let you know of my feelings on the matter. We need answers as customers at the very least. What happened?
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Elwyn Evans
(@MysterEone) reported
@SkyHelpTeam do you have an outage in south east London since about 1am? I don't see any maintenance planned.
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lloyd the plastic doll (he/they)
(@aymlloyd) reported
@SkyHelpTeam hello, idk where or whom to contact with my issue, I've already paid earlier this morning for our reconnection and the internet hasn't still came back... What is happening?
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Em
(@emilymckenna2) reported
@SkyUK no services for a week now, customer service is shocking!
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Matt Marsh
(@Maffyoo86) reported
@crazylou2015 @KatieSuze @SkyHelpTeam My internet just back on now, sorry for the late reply! Was quite a problem working from home without the Web 🙄
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The Retro Celtic🍀
(@RetroCeltic) reported
@SkyUK If your thinking of replacing you sky with the latest Sky Glass, don’t bother it’s garbage. I’ve had it for months now and it is so back. You can’t record anything. It has lost half the channels that Sky Q has. It is so slow and too expensive. Sky Glass is not good enough!
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Dave Owen
(@runowen) reported
@SkyHelpTeam Online help section didn't resolve the problem. If you check online, lots of users are experiencing the same problem, following the Sky Go app update, two days ago. Essentialy, the app opens ok, but all the link buttons, have been disabled. You simply can't watch anything.