Sky Outage Report in Hammersmith, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Hammersmith come from postal codes W6.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Hammersmith, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hammersmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Sky
Sky is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Hammersmith, Greater London, England
The most recent Sky outage reports came from the following cities: Stanmore, City of London, Wandsworth, London, Hackney, Newham, Southwark, Harringay, Southall, Hounslow, Hammersmith, Kensington, Croydon, Uxbridge and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hammersmith, England
Latest outage, problems and issue reports in Hammersmith and nearby locations:
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
City of London, England
@benjamincfc_ @skytv @SkyHelpTeam His box has been getting a configuration message since yesterday - tried to reboot while I was on the phone. Tried taking the card out, none of it works.....box is still showing no picture but no message of no satellite signal
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
City of London, England
@SkyHelpTeam The screen has has a message since yesterday “your box is initialising, please return back in the future” - now saying they HD box is not getting a satellite signal - I need someone to call him to sort this out
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DJ Wise
(@djwisednb) reported
from
Wandsworth, England
Had #skyq for 4 months now , it has frozen everyday 2-3 times a day, ive rebooted it updated the software and taken it back to factory settings @SkyUK this shit is costing me £140 per month I’m going to cancel my subscription and throw the box out the window unless you help me
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Kim Ormsby
(@KimOrmsby3) reported
from
Rickmansworth, England
Still no WiFi - 18 days now. Please don’t dm me @SkyHelpTeam as you can’t help
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Ryan Heatly
(@RyanHeatly) reported
from
City of London, England
@lee4ord @btsport @SkySports Not a bad shout
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
City of London, England
@vuym524 @skytv @SkyHelpTeam I have been advised not to go round so I can’t sort his box out - plus he has difficulty selection multiple options on customer service calls. Being isolated, he needs to stay occupied
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Ludovica Orlando
(@LudoOrlando) reported
from
Lambeth, England
@SkyHelpTeam All down in Lambeth too!
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Josh 🏴
(@JoshhhUTC) reported
from
Bromley, England
@SkyUK my internet signal is so bad that I have to use my own data... it’s ridiculous.
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Kieran Shew
(@shoeburger) reported
from
Merton, England
@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
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Kim Ormsby
(@KimOrmsby3) reported
from
Rickmansworth, England
@inrickmansworth @UKPowerNetworks @OpenreachHelp @Observer_Owl Apparently it’s an Openreach thing. We’ve had intermittent internet for over 2 weeks now. We have phoned or emailed @SkyHelpTeam every day sometimes even 2 or 3 times. Absolutely no help, no follow up. Going to go to Virgin!!!
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Rajeev Datta
(@rajeevdatta) reported
from
Brentford, England
@JezzaH99 @bradyboyqpr @SkySports @skytv That’s not what Sky would want to do. They live & die by their subscriber figures.Seeing loads of folk cancel & run the risk of losing them to others wouldn’t be commercially smart.They’re best off acknowledging current situation & then making gesture to the current subscribers.
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Charlie Tebbs 🙋♂️
(@Chazacox) reported
from
Barnet, England
@JosiePosie2 @SkyHelpTeam We have @SkyUK and our broadband is shocking too! Endless phone calls and visits resulted in nothing. Awful.
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Garry Clark
(@Gmski) reported
from
Tottenham, England
@SkyHelpTeam I understand the pressures the call in team are under but the inability to cancel Sky Sports via the website seems like a wasted resource.
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Jeremy Harrod
(@JezzaH99) reported
from
Harrow Weald, England
@rajeevdatta @bradyboyqpr @SkySports @skytv So cancel your subscription. Simples.
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Richard Howle
(@richardhowle) reported
from
Bromley, England
@SkyHelpTeam Ok. This just goes to the help pages on the website, which as I explained before I have already looked at. If the only way to get an email is by making a complaint. I would like to make a complaint about your help pages. Please send me details of how I do that.
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Lee Brady
(@bradylady1986) reported
from
Merton, England
@SkyUK what rubbish. Attempting to cancel my subscription after years of poor TV signal and get the recorded message ‘we’re closed. Please call back between 8:30am and 8:00pm’... note that the time for this was at 7:50pm.
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Glebe Football Club
(@glebefootball) reported
from
Bromley, England
I’ve just come off the phone to @SkySports and @btsport both companies are not charging rental to sports clubs from 15/3/30 a real help @KentishFootie @SCEFLeague
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Emma_L
(@Emma_L12) reported
from
Kingston upon Thames, England
@SkyUK I’m a bit disappointed, I was waiting for a call back the other day and it never happened. Arranged an engineer as a last resort when I really want to leave completely, but got taught into it. Was promised they would look into a better date/shorter time, didn’t hear back.
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David Collins
(@MrDavidJCollins) reported
from
Camberwell, England
@SkyUK Stopping customers from cancelling sport’s subscription by not allowing u 2 cancel online and having to wait over an hour to speak to a member of staff, so u give up..disgusting
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john parslow
(@hornetboy84) reported
from
Brentford, England
@RobGooders @jffcpfc @SkySports I’ve seen it from all Angles . No heads actually clashed - he leant in and pushed his chest at him. Zaha pushes him in the face so that should a red ... but I agree just let it go as caps was stupid and was baiting him. Meanwhile - elbow in face on Kabasele ....
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Marcus Donkor
(@DonkorMarcus) reported
@Hassankato15 @AFTVMedia @SkySports I’m not an Arsenal fan. But you guys are being disrespected. I’m trying to show you why this was never the focus when they came but all of a sudden see the need to come out publicly and back something they have been forced into doing. There’s hope and then there’s blind optimism.
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Becca
(@bexiclepop) reported
@SkyHelpTeam Ah ok, Thankyou, my parents don’t have internet or a phone line and don’t want one due to expense, but they have no tv signal due to mast burning down and could be after Christmas. Will have to think of something else
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mcmaarvi
(@mcmaarvi) reported
@AFTVMedia @SkySports This is the wrong approach though, because if we stay bad or get worse our reputation will be further damaged then it already is. We needed immediate success not this. Now this is reality we should back but if this doesn’t work out Everyone needs to leave, everyone.
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Nige
(@Baldsaint) reported
from
Southampton, England
Bloody hell, @SkyHelpTeam broadband down again, if you're thinking of moving to Sky BB please don't, awful service.
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Darren Evans
(@devans2811) reported
@SkyHelpTeam Yes we do this regularly and it comes back normal. However sons ps5 and computers upstairs and phones keep dropping signal.
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Luke Brett
(@LukeBrett95) reported
Normally people use twitter to moan about their customer service but credit where credit is due, @SkyUK mobile is pure class
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blowfish
(@Pablo1201E) reported
@Jayp6181 @SkySports @Arsenal I agree with what you're saying, Jay. Saw the interview as well. I think most of us fans are looking for a quick fix, whereas they're making solid structural improvements. No doubt, certain things could have been better, but what they're doing now is pretty promising as well.
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LYNDHURST
(@Lyndhurstfm) reported
@SkyHelpTeam There are no issues internally everything checks out fine. The service continuously drops out from the provider end. I am not the only customer experiencing these issues
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Andy Graham
(@AndyBSG1977) reported
@SkyHelpTeam Yes i have, currently waiting on engineer to visit Monday... 5th or 6th engineer callout in last year. Each time the fix one component, then another one goes a month later. Whole thing in the offending green cabinet clearly needs replacing 😡
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Andy Pennock
(@Dru_66) reported
@SkySports ****. House. ry.