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Sky Outage Report in Hammersmith, Greater London, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Hammersmith come from postal codes W6 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Hammersmith, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hammersmith, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Sky

Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Hammersmith, England

The most recent Sky outage reports came from the following cities: Brentford, City of London, Wandsworth, London, Hackney, Hounslow, City of Westminster, Newham, Croydon, Hammersmith, Hayes, Southwark, Fulham, Enfield Town, and Sunbury-on-Thames.

CityProblem TypeReport Time
Brentford Internet 18 minutes ago
City of London Wi-fi 2 hours ago
Wandsworth Internet 4 hours ago
London Internet 5 hours ago
London Internet 5 hours ago
London Internet 6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hammersmith, England

Latest outage, problems and issue reports in Hammersmith and nearby locations:

  • ClaffL
    LesleyC (@ClaffL) reported from Tottenham, England

    @SkySports this is so poor.

  • GabriellaShelby
    Gabbie Shelby Partington (@GabriellaShelby) reported from Harrow Weald, England

    Sky Sports Pundits help to ‘brave the shave’ for @swanabi for cancer charity! Please take a look at the article I’ve written about it below. @SkySports @SoccerSaturday @SkySportsNews @SkySportsPL @mattletiss7 @PaulMerse @CarlyBassett @macmillancancer @LPTrustUK

  • Vasey888
    David (@Vasey888) reported from Wandsworth, England

    @SkyHelpTeam no internet since Thursday and refusal from customer services to get an update on resolution from @WeAreOpenreach @OpenreachHelp. Can’t you just speak to one another.....

  • bronzefish
    Paul Smith (@bronzefish) reported from Bromley, England

    @SkyUK broadband intermittently dropping connection. Your support tell me it’s due to number of wi fi devices connnected. When I was with @bt_uk this was not an issue. Sky support tell me I have to pay £300 cancellation fee to leave Sky!

  • Terry622001
    Terry T (@Terry622001) reported from Hackney, England

    Sky customer service want to went “another” eng, no point, they blame the fibre provider. @SkyHelpTeam

  • Terry622001
    Terry T (@Terry622001) reported from City of London, England

    SKY Q SERVICE, BEWARE !! Horrible, Moved to new build house with fibre optic, ordered SkyQ had nothing but problems, interference and bad picture, sky & fibre eng have visited numerous occasions. 8 weeks still not working. Do not get SkyQ with fibre broadband!! @SkyHelpTeam

  • mhjjones
    Mark Jones (@mhjjones) reported from Islington, England

    @adampfisher3 @SkySports It was a women so it shouldn’t be a problem!

  • Taimsss
    Taimour (@Taimsss) reported from Southall, England

    Spent 50 mins on the phone to sort out a technical issue. Spoke to three people who couldn't help me and tried to sell me an upgrade! Pathetic service. You guys have lost a loyal customer for over 10 years! @SkyUK

  • Terry622001
    Terry T (@Terry622001) reported from Hackney, England

    Following my recent rants across 3 Tweets re Sky Q, Sky asked me to PM them, which I did, took ages to write it all down, and guess what, this mornings reply tells me to contact another Sky Q dept. This will be at least 5 times I’ve explained prob to Sky. Sky Q 👎 @SkyHelpTeam

  • james_kirkup
    James Kirkup (@james_kirkup) reported from Tottenham, England

    A don't bet advert followed by a do bet advert. That'll solve the problems @SkySports #ARSNEW

  • Terry622001
    Terry T (@Terry622001) reported from Hackney, England

    Sky Q does not work with Fibre Optic cables, and Sky are ignoring the problem, despite being aware of it 😱@SkyHelpTeam

  • bronzefish
    Paul Smith (@bronzefish) reported from Bromley, England

    @SkyHelpTeam Tried that and didn’t help. That is why I had to phone your support.

  • RyanSkeggsUK
    Ryan Skeggs (@RyanSkeggsUK) reported from Tottenham, England

    Just seen this... Problem with all sport at top level that to many old white man voices like this! Comparing a convicted ********** with players getting racially abused. How the ***@ are @SkySports letting this shit get on TV. Not even a debate but an absolute disgrace #jokers

  • shiparttn
    shipar ahmed (@shiparttn) reported from Wandsworth, England

    @SkyHelpTeam sky q box been a really painful experience 🤬 last two weeks can’t download on demand can’t cancel anything on schedule recording it’s a mess

  • BastionDarren
    Dazza (@BastionDarren) reported from Richmond, England

    Hi @SkyUK I maybe looking to join your service when I move apartments next week

  • sxyblueyes2
    bridie ohalloran (@sxyblueyes2) reported from Merton, England

    @SkyHelpTeam way to go! Gone from the best to the worst in the space of a month! I’ve been with you for 15 years but can’t even get through to cancel! Supposed to do it online nothing works absolute joke!

  • bronzefish
    Paul Smith (@bronzefish) reported from Bromley, England

    @SkyUK I have emailed you to complain of your poor service and unable to resolve my broadband issue that appears to be related to the router and I didn’t have this issue when I was with @bt_uk At least @bt_uk gave me the option to speak to a manager! #BadCustomerService

  • Jojosolitaire
    Joanna Bovis (@Jojosolitaire) reported from Wandsworth, England

    @SkyHelpTeam hi internet down in southwest London. Your website seems to be unable to help and I’m still not connected to an adviser over text, please help!

  • RickiKenny
    ricki kenny-hyde (@RickiKenny) reported from Camberwell, England

    why can't I connect to the on-demand services . I've restarted the router twice and the box and still not working . it's a joke . I'm getting fed up with this company @SkyUK @SkyHelpTeam

  • RickiKenny
    ricki kenny-hyde (@RickiKenny) reported from Camberwell, England

    im getting fed up with @SkyHelpTeam @SkyUK . all week I've been trying to ring and no answer saying my bill aint been paid and it has . it's a joke fed up with this service

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • xthfcsommy
    Sommy #LevyOut (@xthfcsommy) reported

    @Daily_Hotspur @SkySports i respect *** for coming out and admitting he was part of the problem

  • DanielColquitt
    Daniel Colquitt (@DanielColquitt) reported

    @SkyHelpTeam Last update was on Friday. No wider issue at that point. Had ultrafast installed on Thursday, which completely died on Friday & I spent hours in the phone. Tracker just says ongoing issue and engineer visit TBC. No broadband, no phone, no box sets, no Netflix, no Disney+, no UHD

  • s_persianov
    Sveatoslav Persianov (@s_persianov) reported

    @SkyHelpTeam I already did get in touch and they couldn't find the issue. We ran tests from 4 different devices and all showing the same results. Tested Wired and Wireless connections, all showing 37Mbps capped speed.

  • jason84woods
    Jason Woods (@jason84woods) reported

    @virginmedia No outage, engineer may have created a new problem, he was sent as a last ditch to resolve our multiple issues. He hasn't so now we can leave fee free and thankfully return to the excellent @SkyUK

  • Avfc__Deano
    Deano (@Avfc__Deano) reported

    @SkyHelpTeam Morning, yes I’ve gone through all the applicable help sections on numerous occasions and still no joy.

  • cdowkes
    Craig Dowkes (@cdowkes) reported

    @SkyHelpTeam I’ve had internet problems since yesterday. All showing as connected and some web pages will load while others won’t. Resetting the router fixes the problem only for it to return later. Are there any issues in YO18 or anything else you could recommend thank you

  • Dave1430319324
    Dave14 (@Dave1430319324) reported

    @LandoUpdates @SkySports I can foresee a crash on the first bend, starting ninth may not be such a bad start

  • griffraff
    Paula Jones (@griffraff) reported

    @SkyHelpTeam is there an outage in the Midlands at all?

  • purchae1
    liz purchase (@purchae1) reported

    @SkyHelpTeam I have exchange issues in my area so no WiFi.. any updates?

  • HollyEllison96
    Holly Ellison (@HollyEllison96) reported

    @SkyUK internet is the WORST!!!