Sky Outage Report in Kingston upon Thames, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Sky
Sky is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent Sky outage reports came from the following cities: Hounslow, Hackney, Southwark, London, Croydon, Hammersmith, Harringay, Brentford, City of London, Wandsworth, Southall, Kensington, Uxbridge, Waltham Forest and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Fulham |
Wi-fi | |
| Hounslow |
Internet | |
| Hounslow |
Internet | |
| Hackney |
Internet | |
| Southwark |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Claire Foster FCIPR 💙
(@claireleonePR) reported
from
Camberwell, England
@SkyHelpTeam hi, is there still a broadband problem in se21? I have had intermittent connections every couple of minutes since Friday. I can’t work, I’ve used all my phone data, not enough connection for Netflix or Disney Plus. Can you help please? Thank you
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suki-design.com
(@SukiHubbard) reported
from
Richmond, England
@SkyHelpTeam Thanks but that was a lockdown1 issue. I now want to speak to you about something completely different not covered on any of your online forums!
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Rana Rahman
(@ranaraptor) reported
from
Wandsworth, England
@SkyUK I’m trying to reach you by phone but it’s impossible. I need support for my faulty sky q box. Thanks
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
@SkyHelpTeam is there a problem with broadband in KT9 or is it just mine?
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CabbieOO7 🇬🇧
(@CabbieOO7) reported
from
London, England
@SkyHelpTeam Think the best option is to move to another provider as 12 months of Sky has been terrible
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@emma_wheatley @SkyUK Ours is exactly the same. Super slow and their solution is to upgrade to SkyQ... except we can't get fibre here and only have 1 tv so zero benefit.
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Dennis Plucknett
(@DJPlucknett) reported
from
Brentford, England
@SkySports Go goal but should have been a penalty typical bad decision by the officials
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Belinda Moore
(@BelsMoore) reported
from
Merton, England
@SkyHelpTeam Don’t understand. Engineer has arrive but says not allowed in the house bit you sent me a video yesterday explaining how to have a visit safely. Router/Sky Q mini box problem. Waited 10 days for engineer. Family of 6 inc 4 kids off school. Need Sky to work!
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Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@SkyUK I can’t get my online account working, I just get an error when logging into my account online and on my app. Can someone help?
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Omer Reza
(@omerreza) reported
from
Hackney, England
@SkyHelpTeam @Tweeting_Rich @SkyHelpTeam when you say you are not aware - we are making you aware right now?! It’s multiple people from the specific areas saying it’s down - so why on earth is Sky replying saying “we are not aware”? What kind of non-sense is this?
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Lindsay
(@wentworthlindsa) reported
from
Esher, England
@Thenew84 @SkySports Unfortunately this is the main weapon for poor white people
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Stanley Motown
(@stanleymotown) reported
from
London, England
@SkyHelpTeam No, streaming to my TV, phone has two bars WiFi signal, TV has no internet connection - 6ft away, check internet settings on TV tells me it’s connected then not then is then not
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M a r k H e s t e r
(@sparkyhester) reported
from
Ealing, England
@SkyHelpTeam still having patchy broadband and now satellite signal has dropped again. In W3, London. Any problems in the local area I should be aware of?
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PJ
(@LondonNIrish) reported
from
Wandsworth, England
@SkyHelpTeam hi. I have recently moved home and transferred my BB. However the router still hasn’t arrived. Can someone pls help? Thanks
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Wolé Adesemoye
(@WoleAdesemoye) reported
from
Hammersmith, England
@virginmedia is by far the worst TV, broadband and telephone service I’ve received in 20. Customer service is appalling. I was just on the phone and the customer service personal just hung up on me. I just can’t wait to leave and go back to @SkyUK. #avoid #virginmedia
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Ollie Jeffery
(@JefferyOllie) reported
from
Redhill, England
@SkyUK because we are with @virginmedia who are the worst Internet provider on the planet my daughter is eating into her mobile data. Do you have any offers for year 10 Students to help them with data. Thank You
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Omer Reza
(@omerreza) reported
from
Hackney, England
@SkyHelpTeam No broadband in E8 - is there an ongoing issue?
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Lisa Woodman
(@Lewoodman) reported
from
Merton, England
@SkyHelpTeam @Jimmy74923391 London in general I agree with, I’m Morden and it’s been severely cutting and I upgraded to superfast a few months ago! All trouble shooting tried. Sky needs to now investigate.
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Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia
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Kypros Michael🔰🇬🇷🇨🇾
(@kypros_michael) reported
from
Croydon, England
@SkyHelpTeam are there any broadband issues in the SW16 area? Internet has been down for 2.5 hours now
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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David Evans
(@1DavidEvans) reported
Horrible **** @GNev2 @SkySports having a little giggle when Richarlison is down with what could have been a serious head injury.
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HammerKev #GSBOut
(@TiggerWHU) reported
@Ehaartu @GNev2 @SkySports The first half all he did was comment on how poor you were ... pointless continuing this you are clearly as deluded and biased as he is
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Amy
(@MrsDerbys) reported
@SkyHelpTeam I didn’t miss any contact, I wasn’t contacted it wasn’t physically poss to contact me between the two emails I received from my initial call. I was told I someone would call within 5 days but the 2nd email looks like the complaint has been closed without even being looking at it.
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Amy
(@MrsDerbys) reported
@SkyHelpTeam I didn’t miss any contact, I wasn’t contacted it wasn’t physically possible for someone to contact me between the two emails, I received from my initial call they came within seconds of putting the phone down. I was told someone would call within 5 days but the 2nd email 1/2
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LisaF1 🏁
(@lisa7514) reported
@SkyHelpTeam It's not the point, new customers and sky are already failing on a service we are paying for!
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Albert Fourie 🇬🇧🇿🇦🏴
(@AlbertFourie) reported
@SkyHelpTeam My broadband went down last night and I logged a call on the app. Its back now but service is very poor. First time in years I have a problem and tomorrow is Xmas eve. Please help.
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Steve
(@GorillaSMZ) reported
@SkySports Everybody acts as if it's normal to bench (not even that) one of the best assist giver since football started. It's an idiot move
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Lyn Young
(@Lyny1979Young) reported
@SkyHelpTeam I’ve got an engineer biked but now my whole sky package has gone down, no tv, no broadband nothing!
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Stephen Kear 🏴🏴
(@Porkyblader) reported
Will somebody please clip some jump leads onto Victor Anichebe all well & good ticking your many diversity boxes #skysports but not at all costs, you would do well to remember this ain’t a free service so expect better far quality than this
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LisaF1 🏁
(@lisa7514) reported
@SkyHelpTeam My partners run the test, there's an issue and an engineer has to booked!! Absolutely ridiculous how we've had a problem before we've even been able to us it!