Sky Outage Report in Richmond, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Richmond come from postal codes TW9.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at Sky
Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (15%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Richmond, Greater London, England
The most recent Sky outage reports came from the following cities: Ealing, London, Bermondsey, Hackney, Hounslow, Croydon, Hayes, City of Westminster, Belsize Park, Islington, Harringay, Watford, Wembley, Wood Green and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Wi-fi | |
| London |
Internet | |
| Bermondsey |
Wi-fi | |
| Hackney |
Internet | |
| London |
Wi-fi | |
| Ealing |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Heather Farmbrough
(@heatherfarmbro) reported
from
Richmond, England
@SkyHelpTeam I have no Sky Tv and you’ve now postponed next engineers visit for 10 March. Last 8 evenings patchy internet with unstable signal. This is dire. Need net to watch tv. Help.
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Sarah Jones MP
(@LabourSJ) reported
from
Croydon, England
@SkyHelpTeam any idea how long the problem will last in south london?
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Margaret Partridge
(@MargaretPart) reported
from
Egham, England
@SkyHelpTeam hi. I've tried calling but wait time is unbelievable I wanted to discuss my issue. I'd rather not put it here so send me a link so we can chat.
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Charlene Peachey
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam She needs @virginmedia to actually cancel her account as they added a package she didn’t agree to and now they won’t allow her to cancel or change. She’s not even signed or agreed to any new payments 😩
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@SkyHelpTeam any ideas on how long Sky broadband will be down for in Whyteleafe as I’m trying to run a taxi company from home and no one is able to get through #skybroadband
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Barbara Poole ⚽🦅
(@Barbara4003) reported
from
Croydon, England
Have they stopped banging on about Liverpool yet? I refuse to switch over and listen to that garbage. @SkySports
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aleibeauty.com
(@LeiSachelle) reported
from
Camden Town, England
How do we cancel our internet subscription ASAP @SkyUK
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Jay Fenton
(@jay_fenton) reported
from
Banstead, England
@SkyUK so fed up of your poor broadband signal! I will be calling up tomorrow to cancel my subscription with you
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Kate McKeown
(@KateMcKeown01) reported
from
Merton, England
@SkyHelpTeam hey guys, we’re in south west London and our internet has been down for a while now? Is there a problem your end? #sendhelp #workingfromhome
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Charlene Peachey
(@Peachey_79) reported
from
Wandsworth, England
Hey @virginmedia My mate has moved house and you have increased her payments but given her a lesser package and now I can’t cancel cause you won’t let her.... @SkyHelpTeam what deals can you do for my friend?
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Preet Chind Champion
(@ChampionSinghC) reported
from
Southall, England
@SkyHelpTeam Want to throw sky box q in the bin! The worst coverage ever! Constant stop start with the boxes. Horrible service.
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phillip du plooy
(@riven35) reported
from
Croydon, England
@SkyHelpTeam My internet has now started working at home, thanks for fixing the issue.
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alex forsey
(@placesIlove) reported
from
Hackney, England
@SkyUK signed up with you and got message that my broadband is live and I’m having problems already. Unable to get through to your customer support also. Not impressed so far!!
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Luke
(@Mister_Luke_K) reported
from
Merton, England
@SkyUK internet has just gone down in SW19 area for me and neighbours I have children here that need to get online to do schoolwork!!! Can we have some idea when it’s coming back??? What do I pay too dollar for if I can keep my connection??
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Dean Travers
(@chelsedean70) reported
from
Merton, England
@SkyHelpTeam Internet just gone off been ok all morning. Please help as my daughters epilepsy watch works off the Internet to send auto updates on her
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LittleMissWinney
(@katewinney) reported
from
Tottenham, England
@SkyHelpTeam So the Sky Help Team is unable to offer any help at all? I’m confused. There must be something you’re able to offer in terms of guidance?
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LittleMissWinney
(@katewinney) reported
from
Tottenham, England
@SkyHelpTeam Good morning, not sure what ‘in’ is but we’ve rang, emailed and attempted to use the website in order to deal with the issue. We haven’t been able to contact anyone directly who can assist us. Surely there’s a direct number to someone in the UK who is able to help sort this out?
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Sarah Ball
(@SarahElizBall) reported
from
Chertsey, England
@SkyHelpTeam are there any reported problems in Chertsey, Surrey? No Wi-Fi since last night, please help!
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Lino.. Oh. 💙
(@linopolis) reported
from
Brentford, England
What could possibly make me switch from my terrible 30mbps download @SkyUK fibre service? A £2 a month price hike. @virginmedia here I come!
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Jeannie Dumas
(@Dumes618) reported
from
Hammersmith, England
@SkyHelpTeam I’m afraid this is a poor excuse. Given the current climate as a result of the covid pandemic @SkyUK has had a year to figure out how to expedite their services to customers that are stranded and without wifi
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Rebecca Fidgett
(@Becc_Fidgett) reported
@SkyHelpTeam Something about receiving a text when the issue is resolved
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Emma
(@xemmamayasari) reported
@SkyHelpTeam We’ve upgraded our broadband and ever since the day we upgraded it our wifi has been so awful! we’ve not got the new router yet. Just wondering is this normal? Cause we’re paying for crap internet until we get a better one next week?!
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Bryan Scott
(@lifeofbry) reported
Hey @SkyHelpTeam, could you help with something? My folks (20+ years with Sky) are renovating a new property and wanted to get their Sky connections put while renos are done. Is there someone they can talk to about this to get the work done? Many thanks
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Ben
(@owlsfan83) reported
@SkyHelpTeam please read the tweet. When will the fault be resolved? You know it's a sky issue with the boxes so please don't insult me with lies.
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Ben Lewis
(@lastjellybaby) reported
@SkyHelpTeam Hi, I activated a Sky VIP offer to receive a free Sky Q remote a number of weeks ago. I have the email confirmation of the offer but have heard/received nothing since. Please help!
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Sophie Sweatman
(@sophsweet) reported
@SkyUK CRM call centre systems have been around for 20 years. Am fed up with big rich corporations hiding their customer service behind covid. A menu with department options and a queue system manages expectations. Not "is this all for you today?" before I'd got anywhere. Shoddy
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Perfect Skin
(@frances_furlong) reported
@SkyHelpTeam I do understand about waiting times - if I had waited 45 mins and got the problem resolved that would be great - but an additional 3 x 45 calls following up in the same issue isn’t really acceptable
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Roy Leonard Finch
(@roylfinch) reported
@SkyUK Difficult to send a "complaint" to Sky... This, regarding,parking Highway Code 238/9, use of device and noxious fumes whilst engine running. Applies to most "drivers" but regular occurs after a job has finished.
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Queti.Importa
(@DeeJayPerez1) reported
Who's better sky broadband or talk talk @SkyUK @TalkTalk Im so confused!! someone help?!
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Mo Nazam
(@monazamguitar) reported
@SkyHelpTeam Thank you. I'll look into this. I'm sick to death of sub standard service from .@virginmedia Can you tell me if there is a way I can 'trial' your service to make sure it works in my household? Is there any provision for maybe a 14 day no penalty trial?