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Sky outages and service status in Richmond, England

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Full Outage Map
  • Sky generated 2 outage signals in the last 24 hours around Richmond, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 12, 11:16 AM GMT+1.
  • 71% Internet (71%)
  • 15% Wi-fi (15%)
  • 6% Total Blackout (6%)
  • 6% TV (6%)
  • 2% Phone (2%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond, England

The most recent Sky outage reports came from the following cities: Brentford, Wandsworth, Hammersmith, Hounslow, Wembley, Hayes, Fulham, Sunbury-on-Thames, Southall, Twickenham, Kensington, Hampton, Surbiton, Isleworth, and Kingston upon Thames.

CityProblem TypeReport Time
Brentford Total Blackout 10 hours ago
Wandsworth Internet 13 hours ago
Hammersmith Internet 1 day ago
Hammersmith Internet 2 days ago
Hammersmith Total Blackout 2 days ago
Hammersmith Internet 2 days ago

Nearby cities with recent reports

Hammersmith

24 recent signals

1 day ago
Wandsworth

4 recent signals

13 hours ago
Brentford

1 recent signals

10 hours ago
Hounslow

1 recent signals

3 days ago
Wembley

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • FionaFwarlow
    Fiona (@FionaFwarlow) reported from Richmond, England

    @SkyHelpTeam Hello, yes I have & it says no known issues. But our Sky went down just after 12:00pm today. I have tried all the usual but no luck!

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.

  • calendarboysuk
    Will Kane (@calendarboysuk) reported from Twickenham, England

    @SkyHelpTeam I have been assisted by so many wonderful members of the executive response team over the past few months that i need their help once more but can’t seem to find a contact number as i am about to move home once again & need their valued help can someone get in touch?

  • vfbr2001
    Christian (@vfbr2001) reported from Ealing, England

    @SkyUK I need to order a new sky q box because mine doesn’t support hdr/4K but I cannot get through on the phone. Is there anyway of doing this without phoning?

  • andy_stedman
    Andy stedman (@andy_stedman) reported from Hammersmith, England

    @SkyHelpTeam having real trouble with the paramount+ app on my Sky Q 2TB box, it won't play hardly any video's, just crashes and says I should reset my router!, very frustrating ! Please fix !

  • Fifi_adams
    Fiona Adams (@Fifi_adams) reported from Richmond, England

    @SkyUK our tv/phone/broadband all down but we can’t find a number to call to check it out. We’re in TW11, London. Any news on fixing?

  • Stuckinarock
    #stuckinarock (@Stuckinarock) reported from Twickenham, England

    @SkyHelpTeam iPhone working now on data but still problem on @SamsungUK . Updates?

  • LauraGreenawa12
    Laura Greenaway (@LauraGreenawa12) reported from Merton, England

    @BeckyEverson @SkyUK @virginmedia Nope, virgin always lagging or down completely, have to reboot or switch between 2g or 5 g

  • 9ElmsArtsRev
    Nine Elms Arts Ministry - Rev. Betsy Blatchley (@9ElmsArtsRev) reported from Wandsworth, England

    Loving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and unnecessary in a T20 of this calibre #SuperKent #t20finalsday #VitalityBlast

  • Fabs11111111
    xxx (@Fabs11111111) reported from Kensington, England

    @SkyHelpTeam GooD afternoon Nathan Thank for reaching out to Me Ok so 2 things So the problem was on the 7th of this month my tv and broadband taken And the mobile was not taken on the 7th I gave specic instructions cause last year in Feb I had a very bad accident. Know I'm much better

  • mariabilici
    cherrypick (@mariabilici) reported from Wandsworth, England

    @SkyHelpTeam any rough estimate on when the Wimbledon outage will be fixed?

  • martinjorourke
    Martin O'Rourke (@martinjorourke) reported from Wandsworth, England

    @SkyHelpTeam hi, is there an outage in SW17?

  • PeteTheRef
    🇺🇦 Pete Paterson 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪🇪🇺#RejoinEU (@PeteTheRef) reported from Ealing, England

    .@SkySports, what's the problem with having a cricket handle. Potts should be on 3 wickets for close to 15 runs from 24 overs. It's a 'tour de force'.

  • KateMcKeown01
    Kate McKeown (@KateMcKeown01) reported from Merton, England

    @SkyHelpTeam hey guys, we’re in south west London and our internet has been down for a while now? Is there a problem your end? #sendhelp #workingfromhome

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.

  • rafauzcate
    rafael uzcategui (@rafauzcate) reported from Worcester Park, England

    @SamsungUK Hello JH, It's a flip4 5G... No damage at all. We bought it via @SkyHelpTeam . We now need to send it back and my partner will be with no handset for 2 or maybe 3 weeks. The handset itself it's on immaculate conditions. Still have the original clear stickers on.

  • nick_davison10
    Nick Davison (@nick_davison10) reported from Worcester Park, England

    @SkyHelpTeam Not interested are you @SkyHelpTeam? Piss poor from you.

  • ChrisLabrey
    Chris Labrey (@ChrisLabrey) reported from Richmond, England

    @SkyHelpTeam Ran tests. We have no Internet so cannot get on line. It seems a wider issue for TW11 though

  • Paulette_Weekes
    Paulette Weekes (@Paulette_Weekes) reported from Brentford, England

    Sky broadband down reporting 2 to 4 working days to be resolved. This is so irritating @SkyHelpTeam. It’s the weekend and my children want to play games.

  • MarkLTalbot
    Mark Talbot (@MarkLTalbot) reported from Hounslow, England

    So how does @SkyUK treat a customer of nearly 30 years lied to at 18 month renewal that SkyGo will still work in Portugal save as to downloads when they find out it doesn’t? @SkyUK **** on them that’s how offering just £25 compo! Obviously they simply don’t care about reputation.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • grahamshutt
    Graham (@grahamshutt) reported

    @funksoulHulk @FabrizioRonald0 @SkySports Agree 100% mate! This will never be done again

  • ChunkyTHFC
    ChunkyTHFC (@ChunkyTHFC) reported

    @DeanoCummings85 @SkySportsPL @SkySports No, Dean, you’re right; it’s not, and I’m not claiming it is. The two things can be separate. We were bloody terrible, and so was he.

  • Oriade__001
    OriadeofArsenal (@Oriade__001) reported

    @FabrizioRonald0 @SkySports That was just a poor goalkeeping!

  • dtcreedo
    DANIEL CREEDON (@dtcreedo) reported

    @culturaldude @SkySports It’s awful. Rory TV.

  • Tom_Som08
    Tom (@Tom_Som08) reported

    @ChunkyTHFC @SkySportsPL @SkySports While he is bad Alan Smith is 100x worse

  • 8Mukiwa
    Mukiwa (@8Mukiwa) reported

    @culturaldude @SkySports Aaaaaaagggghhhh! Put the damned golf on and get Inci Muppet off! This coverage is absolute garbage

  • LordLewCan
    The Ordinary (@LordLewCan) reported

    @BenColeyGolf Be the Coverage Guy! How else can we express our dissatisfaction to @SkySports? Best tournament of the year & we have the usual wafflers with inane asides & weak jokes. Ewen Murray is outstanding but semi-retired. It must be hard to make a product that good, seem that bad.

  • TommyOliverWV
    T.O (@TommyOliverWV) reported

    @SkySports with their usual cockney representation - no biase whatsoever. **** right off!!

  • G64992418
    G (@G64992418) reported

    @DavyReilly55739 @spfl @SkySports **** all wrong with the pitch, conditions were terrible. Hope that’s cleared that up for you. 👌👌👌

  • AG_Quizzes
    ATG (@AG_Quizzes) reported

    @SkySports This is a bottom of the barrel attempt at engagement farming because Sky has gone so far down hill.