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Sky outages and service status in Richmond, England

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Full Outage Map
  • Sky generated 4 outage signals in the last 24 hours around Richmond, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 3, 12:10 PM GMT+1.
  • 75% Internet (75%)
  • 16% Wi-fi (16%)
  • 6% Total Blackout (6%)
  • 3% TV (3%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond, England

The most recent Sky outage reports came from the following cities: Hammersmith, Brentford, Hounslow, Southall, Wandsworth, Wembley, Hayes, Fulham, Sunbury-on-Thames, Twickenham, Kensington, Hampton, Surbiton, Isleworth, and Kingston upon Thames.

CityProblem TypeReport Time
Hammersmith Internet 1 hour ago
Hammersmith Wi-fi 4 hours ago
Hammersmith Internet 19 hours ago
Hammersmith Internet 22 hours ago
Hammersmith Wi-fi 1 day ago
Brentford Total Blackout 3 days ago

Nearby cities with recent reports

Hammersmith

9 recent signals

1 hour ago
Brentford

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • vfbr2001
    Christian (@vfbr2001) reported from Ealing, England

    @SkyUK I need to order a new sky q box because mine doesn’t support hdr/4K but I cannot get through on the phone. Is there anyway of doing this without phoning?

  • flchambers_
    Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam Hi, tried all the steps. Was told there’s an outage in the area at midday. Didn’t know if you knew how long we’re expected to be out for?

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam There is no button that says ‘yes I need more help’ I have spoken to the ‘mobile team’ this morning and they are utterly useless

  • IDRISFERTOUT
    IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England

    @SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?

  • LauraGreenawa12
    Laura Greenaway (@LauraGreenawa12) reported from Merton, England

    @BeckyEverson @SkyUK @virginmedia Nope, virgin always lagging or down completely, have to reboot or switch between 2g or 5 g

  • Dumes618
    Jeannie Dumas (@Dumes618) reported from Hammersmith, England

    @SkyHelpTeam I’m afraid this is a poor excuse. Given the current climate as a result of the covid pandemic @SkyUK has had a year to figure out how to expedite their services to customers that are stranded and without wifi

  • kmckeand
    Kate McKeand (@kmckeand) reported from Wandsworth, England

    @SkyUK I’ve had no broadband for 10 hours and can’t get any information about when the issue will be fixed?

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @SkySports So many comments of old entitled men saying it’s all banter snd they don’t see the problem. Sad.

  • Fabs11111111
    xxx (@Fabs11111111) reported from Kensington, England

    @SkyUK I'm a gold member And still waiting for my refund more then 1 week know and the operators keep on saying its been refunded to my credit . Operators should listen to customer and not do what they won't

  • maryyasmine
    Mary 🍒 Ben Chilwell simp | لويس 💖 (@maryyasmine) reported from Kensington, England

    @LunaForeverr @JamilaJemstone @SkySports Because we know Sky prefers when people are horrible to each other, textbook Murdoch

  • 1980smya
    mya (@1980smya) reported from Richmond, England

    how are sky gonna cancel my broadband without telling me and then reset it up as more expensive and a month after my move in date SOME PEOPLE WORK FROM HOME!!!!!!! @SkyUK i hate u already

  • Fabs11111111
    xxx (@Fabs11111111) reported from Kensington, England

    @SkyHelpTeam Att Nathan Not working. So every bit oF money is crushal to me If specific instructions are given froM a customer for a date this shoUlD be accepted last month was fine But unfortunately this month was not equals I asked the operative serial times why u never toOk the mon

  • Noods1
    Noodles (@Noods1) reported from Kensington, England

    @SkyHelpTeam I have no broadband since last night! I’ve tried all the troubleshooting! Can anyone help?! SW17

  • munirawilson
    Munira Wilson MP 🇺🇦 (@munirawilson) reported from Richmond, England

    Hey @SkyUK, we've been without broadband at home for five days now. Like millions of others, my husband and I can't work without decent internet access. Your customer service is glacial. Please can you help!

  • SamGibbons89
    Sam (@SamGibbons89) reported from West Molesey, England

    ******* #SkySports you’re dragging this out… who gives a toss what Jamie thinks 🥱 #EFLCup

  • Fifi_adams
    Fiona Adams (@Fifi_adams) reported from Richmond, England

    @SkyUK our tv/phone/broadband all down but we can’t find a number to call to check it out. We’re in TW11, London. Any news on fixing?

  • Fabs11111111
    xxx (@Fabs11111111) reported from Kensington, England

    @SkyHelpTeam GooD afternoon Nathan Thank for reaching out to Me Ok so 2 things So the problem was on the 7th of this month my tv and broadband taken And the mobile was not taken on the 7th I gave specic instructions cause last year in Feb I had a very bad accident. Know I'm much better

  • jessica281815
    Jessica (@jessica281815) reported from Wandsworth, England

    @SkyHelpTeam I find it very disingenuous when you tell people to check if it is an internal issue when really you have turned the internet off, when you are already incredibly expensive. Where is my internet?

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.

  • The_Caz
    Caz Young (@The_Caz) reported from Wandsworth, England

    @emma_wheatley @SkyUK Ours is exactly the same. Super slow and their solution is to upgrade to SkyQ... except we can't get fibre here and only have 1 tv so zero benefit.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • RR_1872
    Rampant Rohl (@RR_1872) reported

    @spfl @SkySports Yellow card at best and an offside goal. Hearts were never going to be allowed to win this league

  • pdfbt40
    Martin Elliott (@pdfbt40) reported

    @ChrisMedlandF1 Not a problem. SkyUK program guide is total fiction. Amazing what you miss, record instead even when no FIA change.

  • SweetDudeUK69
    SweetDudeUK (@SweetDudeUK69) reported

    @SkySports The crap era continues

  • Newtons_Laws
    Newton's Laws (@Newtons_Laws) reported

    Now @SkyUK is putting ads into live news in the @SkyNews app, we’re reviewing our need for a #Sky subscription at all. It’s become ridiculous when breaking news has an ad interrupt it. If I switch out to the home page & back again I’m forced to yet again watch a Maltesers ad. Enough is enough.

  • alexcairnsyy
    alexcairnsy (@alexcairnsyy) reported

    Mid game interviews with the subs, games never been so gone #skysports #wokenonsense

  • Lionessxxxx1969
    @Lionessxxxx (@Lionessxxxx1969) reported

    @SkySports Yet another shot sky advert. How many times do you have to block, mute & say I don't like this advert before you stop bombarding me with SKY crap?

  • giraffeandmonty
    Giraffe (@giraffeandmonty) reported

    @spfl @SkySports For one reason. The ref is terrible. The first yellow card is no worse than some hearts players have done without any booking. Is this cheating?

  • NickyMo95974243
    Nicky Morris (@NickyMo95974243) reported

    @mad_biker_mum_ @__ChathubSkyHQ @SkyHelpTeam It's surprising that paramount plus have not messaged people say it's down by on x or anything like that

  • MarkAmiga
    Mark (@MarkAmiga) reported

    @SkyUK How hard is it to get a HUMAN BEING on your phoneline, I DO NOT WANT TO TALK TO A DAMN ROBOT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • geordie_w_bush
    GeordieWBush (@geordie_w_bush) reported

    @ForFarkesSakeV2 @SkySports FFS baited thinking you were a spurs fan. Wtf Leeds fans having digs for? Because they briefly go above us?