Sky Outage Report in Richmond, Greater London, England
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The latest reports from users having issues in Richmond come from postal codes SW14 and TW9.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (48%)
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Internet (34%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent Sky outage reports came from the following cities: London, Ealing, City of Westminster, Mitcham, Hackney, Croydon, Carshalton, Holborn, Tower Hamlets, Islington, Bermondsey, Hayes, Fulham, Camden Town and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Ealing |
Internet | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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cycleoptic💙💚
(@cycleoptic) reported
from
Islington, England
@SkyHelpTeam I usually connect directly via my smart tv to Netflix, never had a problem
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Silka
(@silkskt) reported
from
Camberwell, England
@SkyHelpTeam I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.
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Mark Lopez
(@markslopez1) reported
from
Islington, England
@SkyHelpTeam Impossible to get through to anyone! I’ve had no internet or phone line for at least 16 hours! Can anyone shed any light on this please?? Absolutely ridiculous! I’ve had sooo many issues with this over the years. Simply not good enough.
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Truda Spruyt
(@TrudaSpruyt) reported
from
London, England
@SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer
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Hayden 🚢
(@MarketerHayden) reported
from
Wandsworth, England
Hi @SkyHelpTeam broadband is down in the SW11 area. It was working fine earlier as I managed to do some work. Please can you advise! #skybroadband #SW11
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mya
(@1980smya) reported
from
Richmond, England
how are sky gonna cancel my broadband without telling me and then reset it up as more expensive and a month after my move in date SOME PEOPLE WORK FROM HOME!!!!!!! @SkyUK i hate u already
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GingerLolz
(@LorraineThorn) reported
from
Merton, England
@SkyHelpTeam Yes, local issue reported, which could take up to 2 hrs to resolve (I first got this response when I checked at around 10pm last night) thanks for your quick response!
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🇺🇦 Pete Paterson 🏴🇮🇪🇪🇺#RejoinEU
(@PeteTheRef) reported
from
Ealing, England
.@SkySports, what's the problem with having a cricket handle. Potts should be on 3 wickets for close to 15 runs from 24 overs. It's a 'tour de force'.
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Sammie
(@Sammie3982) reported
from
London, England
@SkyUK your service is crap! All I wanna do is put my programme on and sleep! But I can’t! The sky box’s have no signal! My iPad and phone have no internet!! How hard can it be?? 😔
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cycleoptic💙💚
(@cycleoptic) reported
from
Islington, England
@SkyHelpTeam We stopped the uhd download and down loaded in hd, ( which still appeared slow, bug with less data to move was ok ) My non-sky broadband download speed was measuring over 350 Mbs at the time.
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Abbie F
(@AbsterNash) reported
from
Watford, England
@SkyUK urgent help required. Cannot get thru to anyone at Sky and have been sent 1 date via chat and a different date via email. Need to get thru and cannot.
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GingerLolz
(@LorraineThorn) reported
from
Merton, England
Internet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?
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𝕾𝖍𝖆𝖗𝖎𝖖𝖚𝖊 Nomani
(@azrauk) reported
from
Borehamwood, England
@RifatJawaid @SkySports @ICC So after £18 a month you still have to shell out more to watch this ? Sky is having tuition from Ms Sitaraman it seems. Utsav is not free ? Never seen it though, not interested.
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Wendy Simmonds
(@WendySimmonds69) reported
from
Kingston upon Thames, England
@SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???
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Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@SkyHelpTeam my remote keeps freezing, think might need new one so where’s best to get it from, also no sat signal tonight
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🏴🕹Skinny does gaming 📸🇸🇪
(@SkinsELive) reported
from
Lambeth, England
Anyone else having issues with @SkyUK internet dropped - just in time for my electric to run out as well
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
Pathetic customer support and help from @SkyUK broadband - activated almost a week ago and still struggling to get internet connection - everytime the customer support just reads out a same generic script involving turning the router on and off - unbelievable
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Coffee
(@QuantumCaza) reported
from
Islington, England
@SkyUK I beg you fix the Wi-Fi
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Paul
(@thejollylifter) reported
from
Tottenham, England
@SkyHelpTeam It has. And we moved house the day the service was disconnected…
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Jeff Salmon
(@JeffSalmon) reported
from
Camden Town, England
@SkyUK I just gave up and have decided to stay with the **** service that I get at Virgin. What a pity. I was actually quite excited about getting away from Virgin because for the past five days the immediate postcode has been without service. Don’t say I didn’t try…Jeff
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Nisha
(@classydassy) reported
@SkyHelpTeam Can you advise if there’s a problem in the area, I’m in TW5 London
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Wiqar Sayed
(@WiqarSayed) reported
@SkyUK your call centers are rude! First #Sky charges me for extras and when I called to complain, kept on hold for nearly 30 minutes. #badcustomerservice #Skyscam
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UMER
(@UM3RHD) reported
@SkyHelpTeam my phone and internet are both down. Tried resetting the router as well as a hard reset. Nil fix, could you kindly help?
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darren kenny
(@darrenk48802484) reported
@SkySports Blimey, seems Zouma kicked it harder than I thought! Sorry to make a joke about something so horrid.
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JT
(@YorkshireTwed) reported
@SkySports Good job this wasn't at the West Ham game! Poor thing would have landed in row Z. 🐈🦵
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Lucy Constable
(@lucyjconstable) reported
@SkyHelpTeam So I did this. Says an engineer is coming but no confirmed date or time. Internet has just dropped out for the 3rd time today. Unable to join work meetings. Abysmal service.
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Bhoysingreen88🏴🍀🇪🇺🍀🎗🍀🧡
(@Bhoysingreen881) reported
Full tope flight card in Scotland tonight and not one game on Sky Sports but what gets air time? Preston v Huddersfield. Go **** yourselves @SkySports @ScotlandSky
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Sam Hands
(@Samhands1) reported
@SkyHelpTeam your customer service is absoloutly appalling, you sent an engineer to the wrong adress on monday in a different city. Told me you now cant clme back until a week thursday. And iv been promised two calls back. None of which have happened. Il be cancelling my sky 👍🏻
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Gary Mills ⚒
(@GaryMillsy) reported
@SkyHelpTeam Hi, is there an issue with broadband in the Hayes (West London) area? I’ve had no internet for over an hour.
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Mat
(@InfamousDemigod) reported
@Michelle71966 @SkySports Poor thing. Hopefully has a speedy recovery.