Sky Outage Report in Richmond, Greater London, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 09: Problems at Sky
Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (58%)
-
TV (19%)
-
Wi-fi (13%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (3%)
Live Outage Map Near Richmond, Greater London, England
The most recent Sky outage reports came from the following cities: Brentford, Southwark, City of London, Hammersmith, London, Hackney, Croydon, Harrow, Woking, Harringay, Paddington, Esher, Southall, Islington and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Brentford |
Internet | |
| Southwark |
Internet | |
| Southwark |
Wi-fi | |
| Southwark |
Internet | |
| City of London |
TV | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
-
Matt Davies
(@TohottoTrott) reported
from
Harrow Weald, England
Ffs @SkySports still going on about this taking the knee, Les Ferdinand nailed it in his statement, turning this **** off.
-
Heather Cartwright
(@Hetty_1) reported
from
Hillingdon, England
@skytv @SkyUK I just spent 20 minutes on hold to speak with a customer service advisor only to be cut off. Could you please advise how best to contact you please?
-
Zara
(@zarascakes) reported
from
Croydon, England
@SkyHelpTeam @RajBaddhan Same issue in Croydon it's only on the itv HD channel that's off!
-
Stephen McClay
(@SMcClay29) reported
from
Harrow Weald, England
July 31st: order new Sky package 2 months later: Sky installed 2 days later: Sky wipe the signal while trying to fix a catch-up TV issue then tell me I have to wait until 7 more days to get it fixed, oh and pay for it. “Believe in better?” Can’t really do any worse @SkyHelpTeam
-
Matt Davies
(@TohottoTrott) reported
from
Harrow Weald, England
@tbuckleythinks @SkySports Probably been one of the worst run clubs in the last 15 years in terms of financials, BUT they have always been spot on with giving people from all backgrounds a chance at all levels within the club. The statement released today was spot on, this is driven by that **** Murdoch
-
Sugan D Palanee
(@SuganPalanee) reported
from
Kingston upon Thames, England
@SkyHelpTeam - one and half hours waiting for help and still going.
-
KAZI OMAR | TC
(@itsOfficialTC) reported
from
Kingston upon Thames, England
@SkyHelpTeam Honestly, NO. That is not the quickest way to deal with Sky Apps because it did not give me any results. Sky is purposefully not streaming HD through SkyGo. And before you comment about my internet speed, I guarantee it is 10x faster than what Sky Broadband does. Fix it!
-
Rob Sharland
(@sharl4nd) reported
from
Lambeth, England
@SkyHelpTeam hi there - my internet has dropped totally since last night in Lambeth, London. Is this a known outage?
-
Kate
(@kliddelll) reported
from
Datchet, England
@SkyHelpTeam skygo on my laptop won’t open keeps giving me the black screen. I’ve uninstalled and reinstalled it. It was working fine a couple of hours ago... confined to room as shielding and now very bored! Please help #skygo #skytv #boredinthehouse
-
KAZI OMAR | TC
(@itsOfficialTC) reported
from
Kingston upon Thames, England
.@SkyUK why would you not let folks stream HD on SkyGo Extra even though we pay extra for HD.. The stream is already there when viewing it on @NOWTVSport just fix it already 🤬😡 #skygo #SkyUK
-
Adam McClelland
(@adam_mcclelland) reported
from
Croydon, England
Trying to contact @SkyUK but issue isn’t a complaint or covered by your options!!
-
Chris Perrin
(@CIPerrin) reported
from
Camberwell, England
@SkyHelpTeam Yes...when I test the connection it tells me that there is an issue in the local area? But no word what it is or when it will be fixed?
-
Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
-
Chris Perrin
(@CIPerrin) reported
from
Camberwell, England
@SkyUK Internet down in SE22 for 4 hours. Your site says there is an issue locally? Any update?? @ThreeUK 4g and 5g constantly dropping out in the area too??
-
Mikei. Hall
(@The_Dark_knght) reported
from
Kensington, England
@Tommy42314 @SkySports In charge of what ? One signing when the team is lacking a Centre half , left back , Right sided attacker there is a lack of depth when players are injured there are no replacements just bad planing And strategy
-
Glen Oglaza
(@glenoglaza1) reported
from
Croydon, England
Neville is actually apologising because #Arsenal have scored !! “I’m sorry for those at home “ 😡1-0 to The Arsenal 🎼🎼now the #SkySports commentators are willing Liverpool to score ! And look, they have 1-1 DAMN !#COYG good save Leno but Mane tap-in in the rebound
-
sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam hi my broadband has been awful all day! I’ve done the usual steps turning off and in again, unplugging wires and plugging back in, i use a micro filter, I’ve tried changing the wireless channel, I tried doing your diagnostic tests but that’s down, and your website
-
Mandy Andrews
(@mandy_andrews3) reported
from
Hounslow, England
@SkyHelpTeam how do we report a phone line issue. The contact us button on the my sky app says don’t contact us???
-
Sarah Nurse
(@nursey_sarah) reported
from
Tottenham, England
@SkyHelpTeam hello ... I have got a sky engineer coming out to help as my internet isn’t working after moving ..but I’ve not had an e mail to confirm this booking can I check ? I can’t get through on the phone . Thanks .
-
Ian Elmer
(@ianelm) reported
from
Harrow Weald, England
@SkyHelpTeam Dear help team. Was booked for tv and broadband install on 17/9/20 but neither service installed. Date for tv install now 21st October! No date given yet for broadband install. Please advise if I am under contract with you so I can consider options.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
bodkin
(@NdelantyNeil) reported
@SkySports Lee theCheat Mason always been poor but he must have a hold in the FA refs any other job he would be removed -
-
Leslie cutter
(@lescutter) reported
@SkySports Typical English refs, they are utterly useless. Like Lewis Dunk said, make them come out and explain their **** decisions,this is the premier league with conference referees. Bomb the lot of them out and start again.
-
My name is Searle
(@turb2o) reported
@SkySports A lesser team with the injuries liverpool have had would go down
-
truth and perception
(@whats_realistic) reported
@SkySports You never hear anything about them *************** out of the FFP play rules, buying players that other clubs wanted by offering more money, and falsified streams of income through associated companies. Soulless club, no worldwide appeal, might win all four trophies, sad to see.
-
Mark Joy
(@markjoy62) reported
@SkyHelpTeam No! Your job is to have tv services working on a Saturday night, not give me jobs to do That is no kind of customer service Is Twickenham down or not??? Again??
-
Mark Joy
(@markjoy62) reported
@SkyHelpTeam That’s great I did it and everything was strong in 2 seconds Only it’s not, it’s off Failed at almost exactly 9pm on Saturday Thanks so much for your help So rubbish
-
lewis
(@lewis_WBA) reported
@SkySports **** VAR man how has it lasted this long?
-
Luke aka FBT
(@LukeIsFBT) reported
@SkyHelpTeam And today’s problem I can’t buy any movies including the free one I got as a VIP. Nice. Aside from the bill, what does work on sky?
-
Ｆｅｒｇｚ_７ 💙
(@fergzlfc) reported
@FillSaid @SkySportsPL @SkySports Never known why it’s ok to take a free kick on without the whistle anywhere in the pitch but if the defending team want to put a wall up you need to wait for a whistle.. makes no sense
-
:::
(@Danieldjen) reported
@Beesh24240265 @SkySports I only care about the Premier League, i don’t care about lower level leagues because it will never affect me. Premier League is probably the biggest league in the world but somehow every other top 6 league seem to have there **** sorted out