Sky

Sky Outage Report in Richmond, Greater London, England

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The latest reports from users having issues in Richmond come from postal codes TW9.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Richmond, Greater London, England 05/13/2025 21:25

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. TV (13%)

    TV (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Richmond, Greater London, England

The most recent Sky outage reports came from the following cities: Croydon, Ealing, Hampstead, Southwark, Finchley, Hounslow, Hackney, London, Watford, Harringay, Islington, Holborn, Bermondsey, Tower Hamlets and Fulham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomEaling Internet
United KingdomCroydon Internet
United KingdomHampstead Internet
United KingdomSouthwark Internet
United KingdomFinchley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • atkin_julie julie atkin (@atkin_julie) reported from Hackney, England

    @SkyUK fix my broadband

  • MrsScreech Jess (@MrsScreech) reported from Hillingdon, England

    @SkyHelpTeam not happy being charged a £30 admin fee to re-contract with you. Can something be done about this please as I am a Diamond VIP customer?

  • ChrisLabrey Chris Labrey (@ChrisLabrey) reported from Richmond, England

    @acday89 @SkyHelpTeam Yep. We’re down too.

  • ChrisLabrey Chris Labrey (@ChrisLabrey) reported from Richmond, England

    @SkyHelpTeam Ran tests. We have no Internet so cannot get on line. It seems a wider issue for TW11 though

  • CasKnight Casimir Knight (@CasKnight) reported from Camden Town, England

    Does anyone know if @SkySports have a red button service where you can watch Mourinho watching the game as @SpursOfficial win at Wembley today?

  • SharronToor Sharron (@SharronToor) reported from Islington, England

    @SkyHelpTeam can you tell me when the broadband issue will be fixed in N19? It’s been over 2 hours since it’s been down! #skybroadband

  • BeckfordMalachi Malachi Beckford (@BeckfordMalachi) reported from London, England

    @SkySports This is never a red card everything look worse when you slow it down

  • Fifi_adams Fiona Adams (@Fifi_adams) reported from Richmond, England

    @SkyUK our tv/phone/broadband all down but we can’t find a number to call to check it out. We’re in TW11, London. Any news on fixing?

  • sattapaal Sattapaal (@sattapaal) reported from Hillingdon, England

    @Naby_Lass @SkyUK ****. Do you have access to the BT sport's app??

  • otheranthony ap (@otheranthony) reported from London, England

    @SkySports Hey Karen 👋🏾 There’s no way you guys would turn down £3.5b. Only the fans are allowed to voice their disgust. All the best,

  • GreedyGit Ketul Patel (@GreedyGit) reported from Watford, England

    @SkySports when are you going to fix the sound outages on your IPL coverage? We are now in match 3 and am still getting the problem during key commentary moments. #Ipl2021

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    Yet another evening of interrupted internet from @SkyHelpTeam. Hope (yet another) engineer visit on Wednesday solves the problem; it’s only been 5 months after all....

  • barryprotrainer Barry (@barryprotrainer) reported from Hackney, England

    Hi @skytv @SkyUK How do i cancel an engineer appointment?

  • LauraGreenawa12 Laura Greenaway (@LauraGreenawa12) reported from Merton, England

    @BeckyEverson @SkyUK @virginmedia Nope, virgin always lagging or down completely, have to reboot or switch between 2g or 5 g

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    Yet more problems with @SkyHelpTeam broadband... not been right since before Christmas. How hard can it be to sort out?

  • redlee6963 lee duggan* (@redlee6963) reported from Croydon, England

    @SkySports @GNev2 is the reason I’m giving up my subscription why you got the idiot back is beyond me first class 🤡

  • BroganLouise95 Brogan-Louise (@BroganLouise95) reported from Islington, England

    @SkyHelpTeam fuming my sky has gone down as I work from home 😡😡😡

  • StyleSeeLondon Tamir Davies (@StyleSeeLondon) reported from Borehamwood, England

    @SkyUK what is going on tonight with the signal! Tonight we’ve had loss of signal and complete loss of access to our sky Q multiple times. Is there a nationwide error as I know several people with the same error

  • pakigerian aadam (@pakigerian) reported from Hillingdon, England

    @conret91 @SkySportsPL @SkySports Var isn’t the issue, it’s the people using it

  • MonsantoManuel Manuel Monsanto (@MonsantoManuel) reported from Tottenham, England

    @SkyHelpTeam Hello Team. Internet broadband service is down at N41DS since 9.30am - Do you have an update?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • DarrenUtley94 Darren Utley (@DarrenUtley94) reported

    @MartinSLewis moved house 2 weeks ago. Got fibre broadband and TV with @SkyUK. Installation date was supposed to be 21/02/23 now been pushed back to 28/03/23 due to fibre works. My partner has run out of data and I'm not far off the same. They won't do nothing to help.

  • slickeighties Michael (@slickeighties) reported

    Sky: Cost of living crisis? No problem we’re raising your bill by £10 a month…want to cancel? £60 penalty fee. @SkyUK embarrassing

  • sylvie_76 It's only Sylvie (@sylvie_76) reported

    @SkyHelpTeam Please advise I have left my phone on a bus so can’t obviously call to cancel or block. I have no other phone in house except this iPad which is proving to be useless. Please help

  • ljg1988 Lucy (@ljg1988) reported

    @SkyUK our broadband is down again!! What is going on!!

  • jonpain Jon Pain (@jonpain) reported

    Getting fed up with my @SkyUK Glass. Have to reboot it multiple times a week to get subtitles working again. This means I have to watch all the adverts twice, as I only find out its broken after they've all run, and then it makes me watch them again after rebooting.

  • Bradley27301693 Bradley (@Bradley27301693) reported

    @SkyHelpTeam you need help this wifi is ******* atrocious this **** can’t run any longer it’s ******* breaking me

  • Keithybabes2k15 ✨keithybabes✨ (@Keithybabes2k15) reported

    @ParamountPlusUK @Stu_Nighthawks I've logged in with customer support and I've been charged £6.99 when I should get this free with sky cinema @SkyHelpTeam how can I relink my account as its saying my account is linked but I'm being charged my paramount #help

  • grimmy46 Tim Grimshaw (@grimmy46) reported

    @SkyHelpTeam Done everything. And it’s rebooting every time the tv shuts itself down……

  • Northeastred Nigel Malone (@Northeastred) reported

    1st world problems I know, but when you're paying for option of UHD and The Last of Us won't download from on-demand on @SkyUK @SkyHelpTeam because you've switched to 3rd party broadband & the Sky engineer that came out tells you "it is what it is, just because", not good enough.

  • kerrypow Kerry Powell (@kerrypow) reported

    @SkyHelpTeam hey Sky. Why does my fibre internet cut out every evening between 19-19:30. Means no TV, no security for the house and can’t alter my heating etc. AND you want to charge me £5 extra from April? Give me a stable connection first please.