Sky Outage Report in Richmond, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent Sky outage reports came from the following cities: Hammersmith, London, Stanmore, Southwark, Edgware, City of London, West Drayton, Paddington, Croydon, Hackney, Tower Hamlets, Hounslow, Muswell Hill, Kensington and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
TV | |
| London |
Internet | |
| Stanmore |
TV | |
| London |
Wi-fi | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Wolé Adesemoye
(@WoleAdesemoye) reported
from
Hammersmith, England
@virginmedia is by far the worst TV, broadband and telephone service I’ve received in 20. Customer service is appalling. I was just on the phone and the customer service personal just hung up on me. I just can’t wait to leave and go back to @SkyUK. #avoid #virginmedia
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Alysen Miller
(@AlysenMiller) reported
from
Wandsworth, England
@SkyHelpTeam Needless to say I have done that and it did not resolve my issue. I have been on hold now for 45 minutes. Why do you hate your customers?
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Omer Reza
(@omerreza) reported
from
Hackney, England
@SkyHelpTeam @Tweeting_Rich @SkyHelpTeam when you say you are not aware - we are making you aware right now?! It’s multiple people from the specific areas saying it’s down - so why on earth is Sky replying saying “we are not aware”? What kind of non-sense is this?
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Dennis Plucknett
(@DJPlucknett) reported
from
Brentford, England
@SkySports Go goal but should have been a penalty typical bad decision by the officials
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Rana Rahman
(@ranaraptor) reported
from
Wandsworth, England
@SkyUK I’m trying to reach you by phone but it’s impossible. I need support for my faulty sky q box. Thanks
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Kypros Michael🔰🇬🇷🇨🇾
(@kypros_michael) reported
from
Wandsworth, England
@SkyHelpTeam Seriously guys, for three days now the internet has dropped constantly.. we are supposed to be working at home as well as home schooling and you guys can’t fix this or make it stable? It’s a joke... maybe you guys can email my kids teachers and my bossto explain....
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@emma_wheatley @SkyUK That's so unsafe! I hope you manage to get a solution as if it's anything like ours you can barely have 2 people online at the same time.
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Tom Wells
(@TomWellsLSF) reported
from
Borehamwood, England
@SkyHelpTeam I don't know how to be sure I've gone down the right path then. I have got to what is apparently the final step. I can't go any further, only "previous step"
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@emma_wheatley @SkyUK Ours is exactly the same. Super slow and their solution is to upgrade to SkyQ... except we can't get fibre here and only have 1 tv so zero benefit.
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Kieran Shew
(@shoeburger) reported
from
Merton, England
Hi @SkyCricket @SkyHelpTeam ! Another major cricket series lost from your service. How much will you be compensating your customers, or should we just cancel all together?
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Premton Sadiku
(@PremtonSadiku1) reported
from
Tottenham, England
@SkySports @frankbrunoboxer @MikeTyson next time we meet ill have to treat u pls u did treat me few times its my turn 🤟🇽🇰
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M a r k H e s t e r
(@sparkyhester) reported
from
Ealing, England
@SkyHelpTeam still having patchy broadband and now satellite signal has dropped again. In W3, London. Any problems in the local area I should be aware of?
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CabbieOO7 🇬🇧
(@CabbieOO7) reported
from
London, England
@SkyHelpTeam Think the best option is to move to another provider as 12 months of Sky has been terrible
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PJ
(@LondonNIrish) reported
from
Wandsworth, England
@SkyHelpTeam hi. I have recently moved home and transferred my BB. However the router still hasn’t arrived. Can someone pls help? Thanks
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Lindsay
(@wentworthlindsa) reported
from
Esher, England
@Thenew84 @SkySports Unfortunately this is the main weapon for poor white people
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Alysen Miller
(@AlysenMiller) reported
from
Wandsworth, England
@SkyHelpTeam my broadband keeps going down (SW London) and you have contrived to make it literally impossible to speak to a human being on the phone. We are working and homeschooling (or not). How do you propose to resolve this?
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Kypros Michael🔰🇬🇷🇨🇾
(@kypros_michael) reported
from
Croydon, England
@SkyHelpTeam are there any broadband issues in the SW16 area? Internet has been down for 2.5 hours now
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Omer Reza
(@omerreza) reported
from
Hackney, England
@SkyHelpTeam No broadband in E8 - is there an ongoing issue?
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Emily Davies
(@emilykerrin) reported
from
Camberwell, England
@SkyHelpTeam Yes. NBC universal. Who do I need to speak to? Also how do I cancel my broadband - what’re the terms? I think it just makes sense to switch providers. Thanks
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
@SkyHelpTeam is there a problem with broadband in KT9 or is it just mine?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Colin Atherton
(@Lonelyfire) reported
@SkySports It wasn’t lethargic, there was no shape, no system. It was like watching a Sunday league side. Every player was just doing whatever they wanted. They did try to press but it was a shambles. I’ve never seen such a disorganised side.
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Jordan Metro
(@JordanMetro) reported
@OpenreachHelp Thanks Paul, the issue is I’ve been calling @SkyHelpTeam every day for the last month and this is what happens: (1) they blame openreach, (2) schedule a new appointment, (3) no confirmation and nobody comes (4) I call again. How do I break this cycle?
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Matt
(@RBRRB16B) reported
@SkyHelpTeam 7 days doesnt add over £100 to my bill amd never has. Its fine i just cancelled the DD as i cannot speak to anyone on your team on that number because for the 5th time of trying it has cut me off.
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Kerry Taylor
(@Kerry505Taylor) reported
@SkyHelpTeam will the issue downloading sky content be resolved soon? If not will we be getting a refund?
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sophie 👄
(@smudgeit123) reported
@Aligoodwin1970 @SkyHelpTeam This has been going on for 2 weeks its a problem with IP addresses thats what the engineer told me when he came to fix a different problem.. its beyond a joke DO NOT FuLL RESET it doesn't work and u end up loosing everything its pointless.. had an update last nite and still broke
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McLoddy
(@Mcomegetsome) reported
@SkyHelpTeam Can you help? I have no internet or phone. Have logged but message says 2-5 days to fix?! Need it to WFH….
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✍🏿 write supremacist 🇩🇲🇧🇧
(@HENRYD8TH) reported
@MonsieurCooper1 @SkySports @LewisHamilton Never seen anything like it. And all I’m hearing from so called experts/commentators is waffle
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Kevin Harmon
(@kharmon67) reported
@SkySports Was there sufficient time for the SC to slow the leaders down enough and allow all the lapped cars through?
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*** THE WORKER
(@GerryCupples) reported
@SkySports Why would Sky sports care ? You didn’t have an issue with Michael Masi Either
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Tekstreme Diving
(@TekstremeD) reported
@Garethwagstaff2 @SkyUK 3 days outage! What a joke