Sky Outage Report in Richmond, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Richmond come from postal codes SW14.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at Sky
Sky is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Richmond, Greater London, England
The most recent Sky outage reports came from the following cities: London, Ealing, Croydon, Tower Hamlets, Sutton, Brentford, Camden Town, Holborn, Paddington, Streatham, Watford, Fulham, Harringay, Bermondsey and Gerrards Cross.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Ealing |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Belinda Moore
(@BelsMoore) reported
from
Merton, England
@SkyHelpTeam Don’t understand. Engineer has arrive but says not allowed in the house bit you sent me a video yesterday explaining how to have a visit safely. Router/Sky Q mini box problem. Waited 10 days for engineer. Family of 6 inc 4 kids off school. Need Sky to work!
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M a r k H e s t e r
(@sparkyhester) reported
from
Ealing, England
@SkyHelpTeam still having patchy broadband and now satellite signal has dropped again. In W3, London. Any problems in the local area I should be aware of?
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Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia
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María M Hervés
(@Dr_MHerves) reported
from
Paddington, England
@SkyUK @SkyHelpTeam I don’t have other choice than tweeting you, as I have been trying for several months now to sort my broadband, which NEVER WORKS, and your customer service is useless. I have been paying other services to be able to work from home. This is really annoying
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Lisa Woodman
(@Lewoodman) reported
from
Merton, England
@SkyHelpTeam @Jimmy74923391 London in general I agree with, I’m Morden and it’s been severely cutting and I upgraded to superfast a few months ago! All trouble shooting tried. Sky needs to now investigate.
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Paula hammond
(@Paulaha21043676) reported
from
Lambeth, England
@SkyHelpTeam I was just wondering if you could help me.i have had a land line phone.for 2 months now but I have not received my land line telephone number. Thank you
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Wolé Adesemoye
(@WoleAdesemoye) reported
from
Hammersmith, England
@virginmedia is by far the worst TV, broadband and telephone service I’ve received in 20. Customer service is appalling. I was just on the phone and the customer service personal just hung up on me. I just can’t wait to leave and go back to @SkyUK. #avoid #virginmedia
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Miles Blumsom
(@MilesBlumsom) reported
from
Bushey Heath, England
Anyone else having problems with the @SkySports commentary on the Spurs game? Commentators are ahead of the picture
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Belinda Moore
(@BelsMoore) reported
from
Merton, England
@SkyHelpTeam Ok will try that - network connection back now no satellite signal reactiving box for 20th time,
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🌑 Celia Hammond
(@CeCeHammond) reported
from
Camberwell, England
@SkyHelpTeam No phone line - internet speed 6.7 this is a great tier 4 No phone calls not able to WFH or watch TV as can’t download a film or watch Netflix. Good job I like my own company and reading. Sick of your service
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Stephen munslow
(@MunslowStephen) reported
from
Leatherhead, England
@SkyHelpTeam How long is it going to be down for ????
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richard patrick
(@richard07023467) reported
from
West Molesey, England
@SkySports In Full Support of Kick it out , Will never support BLM !
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Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@SkyUK I can’t get my online account working, I just get an error when logging into my account online and on my app. Can someone help?
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Belinda Moore
(@BelsMoore) reported
from
Merton, England
@SkyHelpTeam Main box keeps losing network connection assume that is why mini box keeps disconnecting. Mini box multiple reasons, no connection, lost Sky Q box, no sat signal. New router but everything else - phones, laptops, iPads all connected and holding connection.
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suki-design.com
(@SukiHubbard) reported
from
Richmond, England
@SkyHelpTeam Thanks but that was a lockdown1 issue. I now want to speak to you about something completely different not covered on any of your online forums!
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Lisa Woodman
(@Lewoodman) reported
from
Merton, England
@SkyHelpTeam constant connection issues in CR4 is there an internet / broadband issue today?
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Jonathan Fenster
(@gardencourtman) reported
from
Harrow Weald, England
@SkySportsPL @SkySports Why wasn’t Sharp getting a red card for raking his studs down the ankle of Schar
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Stanley Motown
(@stanleymotown) reported
from
London, England
@SkyHelpTeam No, streaming to my TV, phone has two bars WiFi signal, TV has no internet connection - 6ft away, check internet settings on TV tells me it’s connected then not then is then not
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Daniel Watkins
(@dannywatty) reported
from
Tottenham, England
@SkyHelpTeam just moved flat and waiting for installation as a new customer for broadband and a tv package and have to wait 3 weeks for this. I know we’re in a lockdown but can anything be done in meantime as working from home with no internet is tough?!
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Claire Foster FCIPR 💙
(@claireleonePR) reported
from
Camberwell, England
@SkyHelpTeam hi, is there still a broadband problem in se21? I have had intermittent connections every couple of minutes since Friday. I can’t work, I’ve used all my phone data, not enough connection for Netflix or Disney Plus. Can you help please? Thank you
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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adam cunningham
(@racefaceec90) reported
@SkyHelpTeam my internet has gone down. Have reset router but no internet light. Has been down for an hour now (devizes wilts).
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stephen murgett
(@stephen_murgett) reported
@SkyHelpTeam Sorry to inform you non of the help on your website actually works, I find it alarming that non of your technicianl department know that your suggestions to fix it don’t actually work, we’ve tried everything you have on there updated all software and still nothing
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Arsenal Forever
(@Arsenal27612844) reported
@ARSENAL_THERAP @SkySports @talkSPORT Absolutely spot on. I don't watch or listen to either of them, awful biased crap 👍
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Tor
(@Ashaman_Tor) reported
@SkyHelpTeam it says everything is fine, and if i do the pinging on the sky router maintenance page it says 0 dropped packets, but if i do it on command prompt i get a timeout on third step and as i said, very bad latency in game, but nothing bad on browser
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George Arblaster
(@Chedley85) reported
@DanSurridge9 @SkySports Clearly offside, why not call it? Crap analysis all round!
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Teejay Oruwariye
(@_Mr_Teejay_) reported
Todays game was a good watch but very poor decision making from some players and substitutions, how would you take off the main man up front to put Pulisic up front , he’s decision making was slow and bad, he ran into good positions but it’s not the first time #CHELIV @SkySports
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V H MOHAN KUMAR
(@VHMOHANKUMAR) reported
FA CUP #FA Cup #FA Cup Final #bbc Why play the game like this. it’s a crap . It’s even shame for the title. players are tiered and just to drag for penalty and make betting companies to make money you all play national games. Shame @BBCWorld @BBCBreaking @SkySports
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Karen Rhys
(@KarenRhys) reported
@SkyHelpTeam No idea. Last 45 min call it was clear you have no idea how to. Open reach say you need to cancel and start my line again. You can't cancel as already cancelled so can't access open reach engineer. Please feel free to escalate as retention dept clearly don't want to retain me!
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OnThe308
(@OnThe308) reported
@SkyHelpTeam Cant believe ive just re signed up 18 months for this crap service fuming
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OnThe308
(@OnThe308) reported
Hi @SkyHelpTeam an engineer supposedly fixed our broadband friday but its not working again absolute shambles @OpenreachHelp