Sky Outage Report in Richmond, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 23: Problems at Sky
Sky is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent Sky outage reports came from the following cities: London, Croydon, West Drayton, Hackney, Hammersmith, Southwark, Brentford, Islington, Twickenham, Hounslow, Harringay, City of London, Thornton Heath, Hampstead and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Northolt |
Wi-fi | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Jenny Brown
(@cfc_jb) reported
from
Kensington, England
@DewsTips @SkyHelpTeam That means they must be having a problem at their end. This oddly makes me feel better. 😊
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Matthew Caputo
(@MatthewCaputo_) reported
from
London, England
@EvanJames @SkyUK Legit!!! The line in SE London is just diabolical.. Why are we paying so much for such a terrible service!! And I’ve just upgraded to Sky Q and faster broadband... 💩
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Jason Hartley
(@northern_puddin) reported
from
Kensington, England
I’m watching #riviera on @SkyUK but more fool me. What a contrived load of utter shite. Honestly. Awful.
-
bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@MatchroomBoxing @KatieTaylor @SkySports @DAZN_USA Though sadly it was an awful verdict , at best it was a draw
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Iain Hunter 🏴🇪🇺
(@musical_IH) reported
from
Richmond, England
@enders1 @cricketworldcup @Channel4 @allstarscricket @ECB_cricket @ICC @SkySports Hence the paywall debate. Sky invests huge amounts of money back into the game, but it comes at the aforementioned price. Rugby has exactly the same problem.
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Debbie Knight 🏏🏉
(@debsknig) reported
from
Lambeth, England
@SkyUK I have a £55 charge on my phone bill for trying to sort my service out. That’s disgusting! No way to treat a long term customer #ripoff
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Mally
(@cumbriaspurs) reported
from
Camden Town, England
@MattChammings But according to @SkySports (Klopp TV) they were never 10 points clear 😂😂😂😂😂😂😂
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Steve Clare
(@Steve__Clare) reported
from
Brentford, England
@tims50ave_tim @SkyUK And if he is sacked, I will cancel mine. There, your threat's pretty worthless already.
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Jenny Brown
(@cfc_jb) reported
from
Richmond, England
@SkyHelpTeam morning! I’m having an issue with SkyGo today. No content - live or box sets will play. Giving me an error ‘cannot be viewed in this country’.. but I haven’t been abroad or changed any settings
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James Windsor
(@jamesdanw) reported
from
Croydon, England
@SkyUK Hi guys no tv signal in SE19 for about an hour now. Powered down the box etc but still nothing
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Claire Lotriet
(@OhLottie) reported
from
Whyteleafe, England
@SkyHelpTeam Hi there, I’ve noticed my WiFi has really slowed down over the last month or so –and I mean REALLY slowed down. It can no longer cope effectively with more than one device connected and I keep having to turn my WiFi on my iPhone off to refresh it. Help please.
-
Seamus daly
(@mrdaly73) reported
from
Camden Town, England
@SkySports why is the signal so terrible all the money you pay 🤔
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Lottie
(@lottieturnerx) reported
from
Ealing, England
Disgraceful treatment @SkyUK. You should try to keep customers through product and service not bullying people in difficult circumstances.
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Deano
(@deanspread) reported
from
Kensington, England
@SkySports wow Liverpool fans cheer Brighton goal. Switch to city goal and full minute later the goal goes in. Terrible
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Ciarán Hanway
(@Cironni) reported
from
Watford, England
@SkyHelpTeam @alisoncoote Doesn't sound "great" to me. Also a week to restore the service doesn't sound "very quick" either.
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Sala
(@Salajayne) reported
from
Borehamwood, England
@SkyUK I can't be doing with sky anymore.. had satellite issues for past month.. and just ended up with a rude person at end of phn who refused to think it was box or dish.. and paid for a movie and dvd over a month ago and still no dvd yet I got charged for it.. going elsewhere I think
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Beryl Mead
(@Mermaid1946) reported
from
Watford, England
@SkyHelpTeam how do I remove Talk Anytime Special and Voicemail 1571 I need to bring my bill down each month and that will make £12 difference
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Billy⚒⚒
(@BillyWhufcCoyi2) reported
from
Hillingdon, England
Here we go Monday night @SkySports Liverpool fc football night 😴😴😴😴😴 boring as ****
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James Windsor
(@jamesdanw) reported
from
Croydon, England
My @SkyUK Q box has gone down. Emergency services contacted.
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Karl
(@drkarl21) reported
from
Islington, England
@SkySportsPL @SkySports ok you can now take the commentators mouths off of Klopps ****, you biased bunch of nonces. Fk me never heard such one sided commentary. Bent ref helped get the FA their wish.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jay Llewellyn
(@JayLleweIIyn) reported
my sky Q box won’t connect to the intent at all, any help? @SkyHelpTeam
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mark noot 🇿🇦🇿🇼🇬🇧⚽️🏉🏏🏌️
(@noot_mark) reported
@SkyHelpTeam Shows my speed this week as 3.3mb/s which is down from 5.7mb/s previous week
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Paul
(@bean_uk_) reported
@SkyHelpTeam Please dm me a direct line or something. I need to fix this asap for work.
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MC
(@MC16138115) reported
@Craig57186989 @SkySports Wait, when did I once say how great my team were...? I said this league is so unpredictable there is no way it could be called in February. So now you're clearly just making things up in a desperate attempt to try and strengthen your point. The only fact is that your team is ****
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CornerTaken
(@AnthonyLDN2) reported
@AndrewRmitage @SkySports He was dropped because his form was poor. End of.
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Oskar
(@oskarp_) reported
@SkyHelpTeam Ive been told to this so many times, we rang up you monitored it, it was fine, now it has gone back to how bad it was, it is something from your end
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Lewis Hamilton
(@shortlew) reported
@SkyHelpTeam I have been trying to speak to someone about my billing query for the past week. Every time I ring 0333 759 1018 there is no option to speak to someone. Can someone help me?
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Terry
(@tgloughnane) reported
from
Gravesend, England
Who else thinks that @SkyUK are using Covid as an excuse to not talk to people and allow customer service to get even worse?
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David Booth
(@Davey_Booth) reported
@SkySports Can we please please please get away from the narrative that VAR is the issue. The rules are there, but unfortunately the rules somehow have grey areas & allow refs to interpret scenarios differently. Things need to be black or white & officials need to be backed to be decisive.
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Christopher Ball
(@MrBallyBally) reported
@SkyHelpTeam a tree came down on the 7th & took our phone line down was wondering when it would be repaired as we still have no internet