Sky

Sky Outage Report in Richmond, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Richmond, Greater London, England 09/19/2025 03:25

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (57%)

    Internet (57%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Richmond, Greater London, England

The most recent Sky outage reports came from the following cities: Hammersmith, London, Southwark, Harringay, Hounslow, Hackney, Croydon, Fulham, Gerrards Cross, Wembley, Ealing, Brentford, Edgware, Stanmore and Greater London.

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City Problem Type Report Time
United KingdomHammersmith Total Blackout
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomLondon E-mail
United KingdomHammersmith Wi-fi
United KingdomHarringay Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    Bloody hell @SkyUK your broadband is ****! I’ve had intermittent connection since April, a broadband and tv visit and it’s still crap... quick enough to take my £100 a month though huh!! Can’t call or contact you either #pissedoff @SkyHelpTeam

  • SamiaBadani Samia Badani 💚 (@SamiaBadani) reported from Kensington, England

    @SkyHelpTeam Thank you. Still you should work on an entertaining message whilst there’s no signal. Went through the 5 steps and checked with other residents. Fault seems to be communal aerial on our so it’s over to @jjcaspell to send us someone

  • CIPerrin Chris Perrin (@CIPerrin) reported from Camberwell, England

    @SkyUK Internet down in SE22 for 4 hours. Your site says there is an issue locally? Any update?? @ThreeUK 4g and 5g constantly dropping out in the area too??

  • adam_mcclelland Adam McClelland (@adam_mcclelland) reported from Croydon, England

    Trying to contact @SkyUK but issue isn’t a complaint or covered by your options!!

  • awateach Andy Walsh (@awateach) reported from Egham, England

    @SkySports 2020 is the worst year

  • SuganPalanee Sugan D Palanee (@SuganPalanee) reported from Kingston upon Thames, England

    @SkyHelpTeam - one and half hours waiting for help and still going.

  • itsOfficialTC KAZI OMAR | TC (@itsOfficialTC) reported from Kingston upon Thames, England

    @SkyHelpTeam Honestly, NO. That is not the quickest way to deal with Sky Apps because it did not give me any results. Sky is purposefully not streaming HD through SkyGo. And before you comment about my internet speed, I guarantee it is 10x faster than what Sky Broadband does. Fix it!

  • stevemfc2 steve (@stevemfc2) reported from West Molesey, England

    @davikeishgmail1 @SkySports You stupid prick

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Harrow Weald, England

    July 31st: order new Sky package 2 months later: Sky installed 2 days later: Sky wipe the signal while trying to fix a catch-up TV issue then tell me I have to wait until 7 more days to get it fixed, oh and pay for it. “Believe in better?” Can’t really do any worse @SkyHelpTeam

  • stevemfc2 steve (@stevemfc2) reported from West Molesey, England

    @MarkPhoenix19 @SkySports The tournament is good ! It’s bad because ...?

  • KarenA_69 Karen Alford (@KarenA_69) reported from Whyteleafe, England

    Please help @SkyUK @skytv these calls that I’ve reported to you are still coming through to me. They are saying they are sky how can I block them ..

  • SamGibbons89 Sam Beaumont Gibbons (@SamGibbons89) reported from West Molesey, England

    Rob Watton speaks so much crap... time for @SkySports to get rid of him and bring in some fresh #skysportsnews @jollygibbo

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @SkyHelpTeam how do we report a phone line issue. The contact us button on the my sky app says don’t contact us???

  • The_Dark_knght Mikei. Hall (@The_Dark_knght) reported from Kensington, England

    @Tommy42314 @SkySports In charge of what ? One signing when the team is lacking a Centre half , left back , Right sided attacker there is a lack of depth when players are injured there are no replacements just bad planing And strategy

  • hines_stephen Stephen Hines (@hines_stephen) reported from Lambeth, England

    Yet again it seems @OpenreachHelp and @SkyHelpTeam are blaming each other for my broadband problems... This has been going on since May, and i think I am entitled to some answers...

  • CIPerrin Chris Perrin (@CIPerrin) reported from Camberwell, England

    @SkyHelpTeam Yes...when I test the connection it tells me that there is an issue in the local area? But no word what it is or when it will be fixed?

  • phiebramley sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam hi my broadband has been awful all day! I’ve done the usual steps turning off and in again, unplugging wires and plugging back in, i use a micro filter, I’ve tried changing the wireless channel, I tried doing your diagnostic tests but that’s down, and your website

  • itsOfficialTC KAZI OMAR | TC (@itsOfficialTC) reported from Kingston upon Thames, England

    .@SkyUK why would you not let folks stream HD on SkyGo Extra even though we pay extra for HD.. The stream is already there when viewing it on @NOWTVSport just fix it already 🤬😡 #skygo #SkyUK

  • ianelm Ian Elmer (@ianelm) reported from Harrow Weald, England

    @SkyHelpTeam Dear help team. Was booked for tv and broadband install on 17/9/20 but neither service installed. Date for tv install now 21st October! No date given yet for broadband install. Please advise if I am under contract with you so I can consider options.

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @SkyHelpTeam Please I have done all this before, I’ve had broadband guy out and a TV woman out and there’s still issues. For 4 months now and still £100 you take from me with no resolution.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • dmd88 David MacDonald (@dmd88) reported

    @SkyHelpTeam Hi CD, over 2 hours now with no update and just a generic "there is an issue" statement as a response. If you don't have any info on this then please provide me with contact details of the team that will be able to answer.

  • MrsZumbaDancer JoDurston (@MrsZumbaDancer) reported

    @SkyHelpTeam We’re currently being told by one of your team that open reach won’t come into our property yet in our previously house at the height of lockdown they did!! We had so many issues in the last house that open reach told us the first thing they would do is change the socket

  • James19678 James1967 (@James19678) reported

    @Gazza595 @ronniejc78 @SkySports Yet per capita, Scotland is the most attended football in the world. If the product was that bad why do people want to watch it?

  • Gary_Kidson Gary Kidson (@Gary_Kidson) reported

    @SkyHelpTeam Why do I sometimes get a message stating 'This display does not support HDCP'?

  • Wobblesfam James (@Wobblesfam) reported

    @Brokebackdog @SkySports Should be the NHS right to refuse to help anyone refusing to get the vaccination then right?

  • jadonsancho16_ JSANCHY16 (@jadonsancho16_) reported

    @KevOrf_5 @SkySports Nothing to be salty about you celebrated your first premier league trophy in front of an empty stadium and now you’ve gone back to being ****

  • RichRichhutcho Rich hutchinson (@RichRichhutcho) reported

    @daofficialmarco @Lishy_Rascal @SkySports Did the conversation just end, did he not reply lol usually the case, I wonder if a light bulb actually went off, or he ignored you educating him and will pop back on spouting the same crap later.......

  • lippitt_stephen Stephen Lippitt (@lippitt_stephen) reported

    @SkyHelpTeam sort the broadband issue out in Settle North Yorkshire and surrounding area. Cancelling appointments and lack of communication because of automated messages. It’s a joke 36 hours and counting

  • ricky4ext13 Ricky D (@ricky4ext13) reported

    @SkySports Get one of these youtubers against a proper hitman boxer and let him proper use him as a punching bag Maybe when one of them end in a hospital bed will the boxing authorities wake up and stop this wwe crap

  • FeelitWorking aka James Bond (@FeelitWorking) reported

    @SkyUK Do you have 4G Broadband only? My phone line was cut down by BT Openzone 2 years after I left BT and went to Virginmedia. It's a scam as BT are giving out customers info to guarantee repeat business, which I refuse to pay for. It was only installed 4yrs before they cut it down!