Sky

Sky Outage Report in Richmond, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Richmond come from postal codes TW9.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Richmond, Greater London, England 11/20/2025 06:45

November 20: Problems at Sky

Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent Sky outage reports came from the following cities: London, Croydon, City of London, Hackney, Hampstead, Hammersmith, Hounslow, Brentford, Islington, City of Westminster, Camden Town, Southwark, Southall, Wembley and Greater London.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomLondon TV
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • DakThunder Dak Thunder (@DakThunder) reported from Richmond, England

    @SkyUK please tell me why @BTGroup needs to be contacted when trying to change my cancellation? Angela at support said there was a 'point of no return.' Please direct me towards this policy. I did not auth the sharing of info bw the 2 companies. Thx.

  • del1882 del (@del1882) reported from Watford, England

    What a load of **** I give up with warburtons so called tactics take off ur best 2 players for 2 numpties and @SkySports stop apologising for bad language it’s a football match people swear !!

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam So you don’t live up to your name @SkyHelpTeam! There is nothing you can do? Offer an engineer an hour of overtime? This problem doesn’t seem insurmountable!!!!!!

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @jacktomomax @SkySports Whats your problem.

  • DasMulk Sam McMulkin (@DasMulk) reported from Spelthorne District, England

    What's with all the breakup on @SkySports box office. Don't charge £26 if you can't provide a HD service @virginmedia

  • hines_stephen Stephen Hines (@hines_stephen) reported from Camberwell, England

    @SkyHelpTeam I did, and then spent an hour talking to someone on the phone, who offered me an engineer next week. not an acceptable level of service

  • Balmerrrrr Liam Balmer (@Balmerrrrr) reported from Spelthorne District, England

    @SkyHelpTeam Can I actually have a contact number to actually speak to someone? This is a joke, pay for a service and don’t receive it. You’ll be quick enough to charge if I cancelled but you don’t turn up and I get a poor reply

  • Ruislipbee Russell Turner (@Ruislipbee) reported from Hillingdon, England

    @ThorneintheSide @SkySports What annoys me about the whole saga is the media are telling people how they think they should behave and think. This is a free country and people should be able to express their support or not in what way they see fit !

  • Temple64Sybil John Smith (@Temple64Sybil) reported from Harrow Weald, England

    @jd87978 @SkySports Top class, he ain't. Not AJ fault but heavyweight boxing is ****. No one 9f any class like the 60,'s,70's.

  • scott_mulligan_ Scott Mulligan (@scott_mulligan_) reported from Camberwell, England

    @Jimmy_flats @Billy__Piper @SkySports I know he’s rattled because he won’t take my bet. He knows I’m good for it, he’s just talking **** by talking about some weird circle

  • maxwallis11 max wallis (@maxwallis11) reported from Croydon, England

    @SkyUK disgraceful service - customer for 25 years plus - last 8 years no wifi in 4 rooms - continuous loss of signal - no full use of recordable boxes - recently visited by engineer - no help - half the speed - and now a big leaving bill !!! JOKE !

  • Paulaha21043676 Paula hammond (@Paulaha21043676) reported from Lambeth, England

    @SkyHelpTeam please could you tell me how I can make a complaint.

  • gaishey Gaishey (@gaishey) reported from London, England

    I believe the ball went out however #var and #PremierLeague are now frantically sorting it so this never happens to Man Utd themselves in a game, and not surprisingly @SkySports haven’t done a Hawkeye type angle and only show the behind goal views which only prove so much

  • Mr_ISC Pasha (@Mr_ISC) reported from Wandsworth, England

    Dear @SkyHelpTeam I want to speak to someone about my recent switch to broadband. It’s not working nearly as well as you sold but now it seems impossible to speak to someone again. Your ability to have an advisor available for sales and then nothing after is beyond frustrating

  • BongersJohan johan.bongers@gmail.com (@BongersJohan) reported from Epsom and Ewell District, England

    @SkyUK I have followed every instruction to get Discovery+ and get to a screen that tells you to enter a number into your smart device but neither the discovery+ nor the Sky app gives me anywhere to enter this number. Please help

  • adrian_vickery Adrian Vickery (@adrian_vickery) reported from Epsom and Ewell District, England

    @SkySports Another example of why VAR doesn't help the game. It's no penalty. Free kick at best. The coming together happens outside the box, Jamie & Freddie made it perfectly clear. Refereering isn't easy but there needs to be more common sense.

  • Phil_Swallow Phil Swallow (@Phil_Swallow) reported from Croydon, England

    @SkyHelpTeam Why is this? Why is the service being watered down from what it was?

  • hines_stephen Stephen Hines (@hines_stephen) reported from Camberwell, England

    @SkyHelpTeam I reached out direct to Openreach who have a more proactive customer service team. They have an engineer at the house now, despite you failing to contact me....

  • canuckinlondon9 Cat (@canuckinlondon9) reported from Paddington, England

    @SkyUK very disappointed that Sky thinks it’s acceptable to tell someone they have to wait 3-5 days to@know when they are able to fix a loss of service - while working from home this is causing potential loss of income and/ or increase in cost for alternative solution

  • AbulKalamUK Abul Kalam (@AbulKalamUK) reported from London, England

    @SkySportsPL @SkySports Never a pen.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Wouldbescouse Jon (@Wouldbescouse) reported

    @BotNtrading @SkySports Yet it wasn't a penalty. If Robertson falls to the ground screaming, he either gets the free kick or its a coming together. Its only a penalty because Wellbeck goes down like a sack of spuds.

  • AndyHolmsey Andy Holmes (@AndyHolmsey) reported

    @Carra23 you were a **** footballer never mind bein a worse commentator you ****** melt, give your a head a wobble, @skysports sack the ****

  • james_scott256 James Scott (@james_scott256) reported

    @kjkfitz @SkySports They only allowed a certain of fans on at a time so the website didn’t crash, I queued for 40 mins and got on 10 mins after the session started, Pipe down me old son

  • Spraggy2009 🥨 Rob Spragg 🏺⚽️🏈⚡🔴⚪👟 (@Spraggy2009) reported

    The new @SkySports app is awful. There's a live blog on the #EVELEE game but you can't select any of it to see the details and videos.

  • realutdfan Realutdfan (@realutdfan) reported

    @DuarteMendonca @btsportfootball @TheDesKelly He was particularly rude in the skysports interview don't you think?

  • nataliey1973 natalie (@nataliey1973) reported

    @JackMorrisGolf @SkySportsPL @SkySports Totally agree, carragher should never be allowed to commentate on an Everton match, his comments are never good, now I have to watch the match on mute

  • TracyCoulson1 Tracy Coulson (@TracyCoulson1) reported from Irvine, Scotland

    Been on hold to sky for 30 minutes I eventually get to talk to someone & they cut me off @SkyHelpTeam please help

  • coputs1973 coputs1973 (@coputs1973) reported

    @SkySports Yep Spurs fans bought them to help them have a few supporters 🖕

  • Lennonnumber9 Niall (@Lennonnumber9) reported

    @SkyHelpTeam hi is there a known issue with sound dropping out on sky sports UHD football matches for a few seconds, noticed over last few weeks just curious if it’s my box or a larger issue

  • Steveredwolf Where should Nature live🦉🐦🦋🌻🌳🦌🐞? (@Steveredwolf) reported

    @SkySportsPL @SkySports This is a perfect example of Leeds problems - that and Bamfords should have been in we should be 2 up- the finishing needs to be more clinical