Sky

Sky Outage Report in Richmond, Greater London, England

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The latest reports from users having issues in Richmond come from postal codes TW9.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Richmond, Greater London, England 12/10/2025 22:25

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent Sky outage reports came from the following cities: Hammersmith, London, Hackney, Southwark, City of Westminster, Hampstead, City of London, Wandsworth, Harringay, Southall, Waltham Forest, Croydon, Islington, Chertsey and Greater London.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • keval_91 Keval P (@keval_91) reported from Brentford, England

    14th July is the day I say bye bye to @SkyUK! No way I’m being spending Shitloads of money on a service that’s doesn’t reward loyalty! 🖕🏽( leaving after the cricket World Cup final)

  • ClaffL LesleyC (@ClaffL) reported from Tottenham, England

    @SkySports this is so poor.

  • Terry622001 Terry T (@Terry622001) reported from Hackney, England

    Sky Q does not work with Fibre Optic cables, and Sky are ignoring the problem, despite being aware of it 😱@SkyHelpTeam

  • bburey Bill Burey (@bburey) reported from Croydon, England

    @virginmedia Switched to @SkyUK @virginmedia no help - not a great way to keep customers

  • bburey Bill Burey (@bburey) reported from Croydon, England

    @virginmedia @virginmedia Wow you can’t even keep on top of your communications - if you bothered to look you would of read the ongoing saga about a cancelled install following a move date and broken cable @SkyUK 1 @virginmedia 0 !!! 5 times cheaper to keep a customer than create a new one

  • LazyHeartParade colin smith (@LazyHeartParade) reported from Hackney, England

    You would never know Alan Smith was a former Arsenal player. That’s what impartial commentators are supposed to sound like. Take note Jamie Carragher @SkySports @Carra23 #EVEARS

  • RyanSkeggsUK Ryan Skeggs (@RyanSkeggsUK) reported from Tottenham, England

    Just seen this... Problem with all sport at top level that to many old white man voices like this! Comparing a convicted ********** with players getting racially abused. How the ***@ are @SkySports letting this shit get on TV. Not even a debate but an absolute disgrace #jokers

  • Londonliving82 Helen kastle (@Londonliving82) reported from Harrow Weald, England

    @SkyHelpTeam my sky broadband has been down for 4 days, in meantime using my data at my own cost. However, you are refusing to compensate for this

  • Terry622001 Terry T (@Terry622001) reported from Hackney, England

    Following my recent rants across 3 Tweets re Sky Q, Sky asked me to PM them, which I did, took ages to write it all down, and guess what, this mornings reply tells me to contact another Sky Q dept. This will be at least 5 times I’ve explained prob to Sky. Sky Q 👎 @SkyHelpTeam

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @p_pelling @SkyHelpTeam Thanks mate, it's still not working after reboot Maybe it's a sign😂😂😂

  • james_kirkup James Kirkup (@james_kirkup) reported from Tottenham, England

    A don't bet advert followed by a do bet advert. That'll solve the problems @SkySports #ARSNEW

  • shiparttn shipar ahmed (@shiparttn) reported from Wandsworth, England

    @SkyHelpTeam sky q box been a really painful experience 🤬 last two weeks can’t download on demand can’t cancel anything on schedule recording it’s a mess

  • Terry622001 Terry T (@Terry622001) reported from City of London, England

    SKY Q SERVICE, BEWARE !! Horrible, Moved to new build house with fibre optic, ordered SkyQ had nothing but problems, interference and bad picture, sky & fibre eng have visited numerous occasions. 8 weeks still not working. Do not get SkyQ with fibre broadband!! @SkyHelpTeam

  • Jojosolitaire Joanna Bovis (@Jojosolitaire) reported from Wandsworth, England

    @SkyHelpTeam hi internet down in southwest London. Your website seems to be unable to help and I’m still not connected to an adviser over text, please help!

  • Taimsss Taimour (@Taimsss) reported from Southall, England

    Spent 50 mins on the phone to sort out a technical issue. Spoke to three people who couldn't help me and tried to sell me an upgrade! Pathetic service. You guys have lost a loyal customer for over 10 years! @SkyUK

  • Terry622001 Terry T (@Terry622001) reported from Hackney, England

    Sky customer service want to went “another” eng, no point, they blame the fibre provider. @SkyHelpTeam

  • sxyblueyes2 bridie ohalloran (@sxyblueyes2) reported from Merton, England

    @SkyHelpTeam way to go! Gone from the best to the worst in the space of a month! I’ve been with you for 15 years but can’t even get through to cancel! Supposed to do it online nothing works absolute joke!

  • BrownyHull Adam Corrigan (@BrownyHull) reported from Tottenham, England

    @SkyHelpTeam @wiIlparkinson This is terrible coverage! No one cares about the chat.. same old same old! Waste of money! Show the golf!!!!!!!!!

  • GabriellaShelby Gabbie Shelby Partington (@GabriellaShelby) reported from Harrow Weald, England

    Sky Sports Pundits help to ‘brave the shave’ for @swanabi for cancer charity! Please take a look at the article I’ve written about it below. @SkySports @SoccerSaturday @SkySportsNews @SkySportsPL @mattletiss7 @PaulMerse @CarlyBassett @macmillancancer @LPTrustUK

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @p_pelling @SkyHelpTeam I'm on 403 it's not working

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • referee_secret The secret referee (@referee_secret) reported

    @SkyHelpTeam why is my sky sports premier league showing no signal but all other channels are working fine?

  • elliehelen83 Eloise Helen (@elliehelen83) reported

    @SkyHelpTeam The link is useless. Just says there’s an outage in the area but no other details re when it will be back. Very disappointed in Sky. Who do I make a complaint to?

  • YamahaMusicians Saul Hudson (@YamahaMusicians) reported

    @SkyHelpTeam How can you not have any info after 3 days? Either your "engineers" are completely incompetent or Sky just couldn't care less about its customers. Given the long downtime, I think I have a right to cancel my contract without penalty.

  • shakemeister007 Shakey (@shakemeister007) reported

    @SkyHelpTeam Since having sky glass, I cannot access live Sky events on my iPad sky sports app, even though I have a subscription, it says I don’t have it. Watching football on Sky go, just goes blurry when signal drops to 3g. Never had this before now.

  • ewanarm Ewan Armstrong (@ewanarm) reported

    @SkyHelpTeam Hi Sky, no satellite signal in Sheffield S6! Is there an issue?

  • StuBacon82 Stuart Bacon (@StuBacon82) reported

    @SkyUK Any chance of you updating #SkyQ to sync broadcast and online tv signal, so you don't lose ability to watch tv in bad weather?

  • Midlandscotterz Midlandscotterz (Scott) (@Midlandscotterz) reported

    @SkyUK So what happens if you're internet goes down can't watch anything at all, as I've got fibre ultimate line was down few days thankfully got satellite works and don't buffer/glitch. Only saying as had it happend sorry Sky I'm sticking to normal satellite it works.

  • dave_kerswell davekerswell🇬🇧🇬🇧 (@dave_kerswell) reported

    @SkyUK So if the internet goes down you have no tv?

  • Allan28673917 Allan (@Allan28673917) reported

    @SkyUK and what happens if your WiFi is crap

  • YamahaMusicians Saul Hudson (@YamahaMusicians) reported

    @SkyHelpTeam That's nice but how does that help me? You "credit" the compensation to my account. So you actually get it back because you take it in payment for services. So in truth, even though I am paying for 4G data I get nothing.