Sky outages and service status in Richmond, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 2 outage signals in the last 24 hours around Richmond, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 13, 9:38 AM GMT+1.
- Internet (72%)
- Wi-fi (15%)
- Total Blackout (6%)
- TV (6%)
- Phone (2%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 13: Problems at Sky
Sky is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Richmond, England
The most recent Sky outage reports came from the following cities: Hammersmith, Brentford, Wandsworth, Hounslow, Wembley, Hayes, Fulham, Sunbury-on-Thames, Southall, Twickenham, Kensington, Hampton, Surbiton, Isleworth, and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 9 hours ago |
|
Hammersmith
|
Internet | 20 hours ago |
|
Brentford
|
Total Blackout | 1 day ago |
|
Wandsworth
|
Internet | 1 day ago |
|
Hammersmith
|
Internet | 2 days ago |
|
Hammersmith
|
Internet | 3 days ago |
Nearby cities with recent reports
24 recent signals
4 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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xxx (@Fabs11111111) reported from Kensington, England@SkyHelpTeam Equals. I complained. Via to me complainIng I clOsed all accounts down And spoke to Sky And said I'm not happy I got to pay only for the sim for a few months then Back to normal price there no reduce nothing still not happY My name is mr fabio. Freemantle
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Simon Bangs 🇬🇧 (@simonbangs) reported from Kingston upon Thames, England@SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.
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Kate McKeand (@kmckeand) reported from Wandsworth, England@SkyUK I’ve had no broadband for 10 hours and can’t get any information about when the issue will be fixed?
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GingerLolz (@LorraineThorn) reported from Merton, EnglandInternet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?
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A fairly odd parent (@MummyKarenKing) reported from Richmond, England@SkyHelpTeam It says there’s a problem with your internet and then I get the message that’s in the picture I previously sent
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天 (@faieqahmed02) reported from Royal Kensington and Chelsea, England@SkySports This multi-view is awful! I want to concentrate on watching 1 match, not 4 of them.
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Alysen Miller (@AlysenMiller) reported from Wandsworth, England@SkyHelpTeam Needless to say I have done that and it did not resolve my issue. I have been on hold now for 45 minutes. Why do you hate your customers?
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IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England@SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?
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Mikei. Hall (@The_Dark_knght) reported from Kensington, England@SkySports we hear Man City’s Mendy in the news but what about Everton‘s Gylfi Sigurdsson why is he never mentioned is it because he’s white?
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a (@__astin__) reported from Hounslow, England@Nickthered123 @SkySports Okay, don't watch it then. Problem solved.
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Paul Emery (@nipmeister) reported from Wandsworth, England@adfleming @SkyHelpTeam Same issue - unable to work!!!
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Sam (@SamGibbons89) reported from West Molesey, England******* #SkySports you’re dragging this out… who gives a toss what Jamie thinks 🥱 #EFLCup
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Maria D (@Maria_MsBlueSky) reported from Merton, England@SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks
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LittleLondonWhispers 💙 (@londonwhispers) reported from Kensington, EnglandI don’t often rant but @skyuk the 9 hrs we’ve wasted with your customer service is a joke. I’ve been a customer of yours from day 1 how on earth do you cancel someone’s broadband & tell them you can’t reinstate it until December 31st #WFH
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Charlene Peachey (@Peachey_79) reported from Wandsworth, England@SkyHelpTeam She needs @virginmedia to actually cancel her account as they added a package she didn’t agree to and now they won’t allow her to cancel or change. She’s not even signed or agreed to any new payments 😩
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Bethany Cole (@coleb86) reported from Ealing, England@SkyHelpTeam hi guys, internet in Popes Lane, Ealing has been down since Friday. Having to go without is rather frustrating. I’ve gone through all trouble fixing but no joy. Can you help please??
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Martin O'Rourke (@martinjorourke) reported from Wandsworth, England@SkyHelpTeam hi, my phone line has been down for 3 weeks, I've tried everything online to fix it but it's still not working, how can I speak to someone?
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richard newman (@richnewm) reported from Kingston upon Thames, England@SkyUK so what wrong with sky Internet yet again sky Internet always seams to be down lately
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xxx (@Fabs11111111) reported from Kensington, England@SkyHelpTeam GooD afternoon Nathan Thank for reaching out to Me Ok so 2 things So the problem was on the 7th of this month my tv and broadband taken And the mobile was not taken on the 7th I gave specic instructions cause last year in Feb I had a very bad accident. Know I'm much better
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OMZ BK (@OmzBk) reported from Hammersmith, EnglandBetween @ESPNFC & @SkySports pundits . I've heard Martinez is too short but has a great jump but can't jump. His distribution is poor but his left foot is sweet when he distributes . Miss times tackles but he only tackles well . Wtf give the guy some respect
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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DundalkSpur (@Dundalk_Spur) reported@SkySports why are you asking Don Goodman for an opinion. He has been so biased all game he is just going to waffle **** and support the Sunderland point of view.
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dave chase (@davechasethfc) reported@thespursweb @davina_thfc Is that the name of that stupid idiot I had to turn the commentary down many times cheers @SkySports I’ve been watching football for years never heard of him.
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Paul da Rita (@Paul_da_Rita) reported@bob__spurs Even when presented by the clear facts by his @SkySports co-comms he wouldn’t admit he was wrong! Unbelievable! Definitely time to cancel that Sky subscription
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Andy Mich (@MrAndyMich) reported@AlvarroE10 @SkySports I had trouble understanding that grammatical abomination of a sentence but I think I’ve got the general gist of it. Evidently you cared enough to reply to me. All the best 👍🏻
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Evonne O (@f1lover75) reported@stuafc71 @SkySports Report Sky to @Ofcom as this shouldn't be part of football whatever you support.
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Shane Barrett (@ShaneBarrett442) reported@ForFarkesSakeV2 @1972_rickyb @SkySports No, United and City works. You’re trying to solve problems that don’t exist.
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ChunkyTHFC (@ChunkyTHFC) reportedAh, I see. Having seen it on Ref Watch on @SkySports I now understand the Brobbey/Romero/Kinsky incident It’s Romero’s fault for trying to shield the ball for Kinsky. There was me thinking it was a foul by Brobbey. Silly me.
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Bob Dwyer (@bob__spurs) reported@Paul_da_Rita @SkySports And they wonder why people have dodgy boxes. I’ve never been so close to sorting one.
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tonycarter (@tonycarter75) reported@SkySports Arsenal fan here: it’s banter, it’s painful BUT we deserve everything that’s directed to us. We either cross the line or we shouldn’t complain about ****
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GoonerGray (@GBigDawg45) reported@SkySports Embarrassing skysport really has gone down hill since having youtubers on their channel..really can't take them serious now..to give airtime to this ****. Would never be Tnt sports