Sky Outage Report in Richmond, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at Sky
Sky is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (49%)
-
TV (28%)
-
Wi-fi (12%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent Sky outage reports came from the following cities: London, Hackney, Wembley, Croydon, Hounslow, Hampstead, City of London, Harringay, Southwark, City of Westminster, Wandsworth, Kensington, Watford, Brentford and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| London |
Total Blackout | |
| Hackney |
Internet | |
| Wembley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
-
Ryan Mortimer
(@jedredshed) reported
from
Richmond, England
What a frustrating service @SkyUK After several calls for my TV / Internet not working, all that they can offer is an engineering visit on the 3rd Nov, this was first reported a week ago. Been told as I’m not in contract they suggest I look elsewhere for another service provider
-
Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
-
Ryan Mortimer
(@jedredshed) reported
from
Richmond, England
@Falconfoxfire @SkyUK @SkyHelpTeam Thanks for the number Paul will give it a go tomorrow. These guys are awful
-
sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam hi my broadband has been awful all day! I’ve done the usual steps turning off and in again, unplugging wires and plugging back in, i use a micro filter, I’ve tried changing the wireless channel, I tried doing your diagnostic tests but that’s down, and your website
-
Matt Davies
(@TohottoTrott) reported
from
Harrow Weald, England
@tbuckleythinks @SkySports Probably been one of the worst run clubs in the last 15 years in terms of financials, BUT they have always been spot on with giving people from all backgrounds a chance at all levels within the club. The statement released today was spot on, this is driven by that **** Murdoch
-
Glen Oglaza
(@glenoglaza1) reported
from
Croydon, England
Neville is actually apologising because #Arsenal have scored !! “I’m sorry for those at home “ 😡1-0 to The Arsenal 🎼🎼now the #SkySports commentators are willing Liverpool to score ! And look, they have 1-1 DAMN !#COYG good save Leno but Mane tap-in in the rebound
-
Matt Davies
(@TohottoTrott) reported
from
Harrow Weald, England
Ffs @SkySports still going on about this taking the knee, Les Ferdinand nailed it in his statement, turning this **** off.
-
Kate
(@kliddelll) reported
from
Datchet, England
@SkyHelpTeam skygo on my laptop won’t open keeps giving me the black screen. I’ve uninstalled and reinstalled it. It was working fine a couple of hours ago... confined to room as shielding and now very bored! Please help #skygo #skytv #boredinthehouse
-
KAZI OMAR | TC
(@itsOfficialTC) reported
from
Kingston upon Thames, England
@SkyHelpTeam Honestly, NO. That is not the quickest way to deal with Sky Apps because it did not give me any results. Sky is purposefully not streaming HD through SkyGo. And before you comment about my internet speed, I guarantee it is 10x faster than what Sky Broadband does. Fix it!
-
Heather Cartwright
(@Hetty_1) reported
from
Hillingdon, England
@skytv @SkyUK I just spent 20 minutes on hold to speak with a customer service advisor only to be cut off. Could you please advise how best to contact you please?
-
KAZI OMAR | TC
(@itsOfficialTC) reported
from
Kingston upon Thames, England
.@SkyUK why would you not let folks stream HD on SkyGo Extra even though we pay extra for HD.. The stream is already there when viewing it on @NOWTVSport just fix it already 🤬😡 #skygo #SkyUK
-
Sarah Nurse
(@nursey_sarah) reported
from
Tottenham, England
@SkyHelpTeam hello ... I have got a sky engineer coming out to help as my internet isn’t working after moving ..but I’ve not had an e mail to confirm this booking can I check ? I can’t get through on the phone . Thanks .
-
G
(@dr_g124) reported
from
Hillingdon, England
@SkyUK hey sky, if I pay £900 a year for my Sky subscription and I want an additional box for multi room. Why are you not willing to wave the £50 fee? I thought I’m your favourite customer? If I leave, I bet it would have been worth giving for free then? #DebateTuesday
-
Mikei. Hall
(@The_Dark_knght) reported
from
Kensington, England
@Tommy42314 @SkySports In charge of what ? One signing when the team is lacking a Centre half , left back , Right sided attacker there is a lack of depth when players are injured there are no replacements just bad planing And strategy
-
Matthew Sutton
(@Matt_Sutton87) reported
from
Camden Town, England
@SkyHelpTeam having problems downloading content to my sky q box tonight. Any way to resolve the issue?
-
Stephen McClay
(@SMcClay29) reported
from
Harrow Weald, England
July 31st: order new Sky package 2 months later: Sky installed 2 days later: Sky wipe the signal while trying to fix a catch-up TV issue then tell me I have to wait until 7 more days to get it fixed, oh and pay for it. “Believe in better?” Can’t really do any worse @SkyHelpTeam
-
Rob Sharland
(@sharl4nd) reported
from
Lambeth, England
@SkyHelpTeam hi there - my internet has dropped totally since last night in Lambeth, London. Is this a known outage?
-
Zara
(@zarascakes) reported
from
Croydon, England
@SkyHelpTeam @RajBaddhan Same issue in Croydon it's only on the itv HD channel that's off!
-
G
(@dr_g124) reported
from
Hillingdon, England
@SkyUK hey sky, if I pay £900 a year for my Sky subscription and I want an additional box for multi room. Why are you not willing to wave the £50 fee? I thought I’m your favourite customer? If I leave, I bet it would have been worth giving for free then? #Debate2020 #sky #Clown
-
Sugan D Palanee
(@SuganPalanee) reported
from
Kingston upon Thames, England
@SkyHelpTeam - one and half hours waiting for help and still going.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Dexter
(@DexterDaPug) reported
I obviously want to see the takeover but after watching the big 6, Prem and skysports behave this year, I kinda want to watch the whole corrupt house of cards burn down, they all knew about the ESL. They dont care about football fans #NUFCTakeover #nufc #PremierLeagueIsCorrupt
-
Marcus Sutton
(@MarcusTYC) reported
from
Scole, England
Another day, another load of spam phone calls from people claiming to be @SkyHelpTeam calling to inform us of problems with our broadband connect. Getting real tired of it!
-
Graeme Gascoigne 💙
(@fizzybeer) reported
I hope all the true supporters of #NUFC remember, when or if this takeover happens, the complete lack of reporting or support from @SkySports. They have been sympathetic to the top 6 clubs all along and are part of the problem. #dropsky #NUFCTAKEOVER
-
Damon Lee
(@damo1312) reported
@DanBadminton @SkyHelpTeam Yes, it’s obviously no coincidence. I mean, it’s reasonable to expect that Service Updates may take a few minutes to update, but not since midnight..? 😔
-
Damon Lee
(@damo1312) reported
@SkyHelpTeam It’s saying to Book an Engineer (apparently it is also saying this to other people in the area with issues). I appreciate that you can only go with what the system tells you, but it would appear that there are issues with Service Updates lagging badly behind
-
ANTHONY
(@ANTHONYDELANE40) reported
@itsdeejayshizzy @lukedcufc1992 @SkySports He obviously doesn't care about their happiness or feelings, so it's a bit ironic you'd suggest they should care about his happiness and not be angered by such insensitive actions. Rub fans up the wrong way expect a bad reaction to it.
-
Deejay Shizzy The Young Farmer
(@itsdeejayshizzy) reported
@Jamertonia @Lonelyfire @SkySports Very lame talk, Hazard was the most outstanding player on that pitch, He had a shot on target and played his best, don't try to pour out your anger on that poor dude, he did nothing wrong.
-
Strathpeffer Junction
(@StrathJunction) reported
@SkyHelpTeam At the end of the day, my local network monitor showed that your service came back online at around 5am. It's working this morning. But Sky obviously had a sizable broadband network issue last night and it would just be nice if they were honest about it. Not your personal fault.
-
Ian Chuter
(@IanChuter) reported
@SkyHelpTeam @NervousPilchard I am also affected by this, and equally frustrated at Skys inability to detect hundreds of customers with the same problem in the same area...
-
dan - 🙌|😷|↔️
(@DanBadminton) reported
@SkyHelpTeam @damo1312 There is a huge issue in the area. 99% of people on Sky broadband in the SO40 postcode do not have internet!! Please get this sorted ASAP, trying to work from home is proving to be almost impossible.