Sky Outage Report in Brentford, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Brentford come from postal codes TW8.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Brentford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 23: Problems at Sky
Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Brentford, Greater London, England
The most recent Sky outage reports came from the following cities: West Drayton, Hackney, London, Hammersmith, Southwark, Brentford, Islington, Croydon, Twickenham, Hounslow, Harringay, City of London, Thornton Heath, Enfield Town and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| West Drayton |
Total Blackout | |
| Hackney |
Total Blackout | |
| London |
Internet | |
| Hammersmith |
Wi-fi | |
| Southwark |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam A large number of customers in the SE23 area are having significant issues with broadband (as demonstrated by the comments on our forum)- of the one who managed to actually speak to someone they were told an open reach engineer come out to check the local box 1/2
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Kiri & kostas
(@kirikostas) reported
from
Wandsworth, England
@SkyUK I am not paying £70 so I can speak to an automated call system and sending me a txt to go on line to resolve any issues when the issue I have is my broadband connection a bit ridiculous is in it
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Ryan Mortimer
(@jedredshed) reported
from
Richmond, England
What a frustrating service @SkyUK After several calls for my TV / Internet not working, all that they can offer is an engineering visit on the 3rd Nov, this was first reported a week ago. Been told as I’m not in contract they suggest I look elsewhere for another service provider
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Rob Sharland
(@sharl4nd) reported
from
Lambeth, England
@SkyHelpTeam hi there - my internet has dropped totally since last night in Lambeth, London. Is this a known outage?
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Matthew Sutton
(@Matt_Sutton87) reported
from
Camden Town, England
@SkyHelpTeam Hi - it’s still not working. I’ve tried resetting the router and sky box. Any suggestions?
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Sarah Nurse
(@nursey_sarah) reported
from
Tottenham, England
@SkyHelpTeam hello ... I have got a sky engineer coming out to help as my internet isn’t working after moving ..but I’ve not had an e mail to confirm this booking can I check ? I can’t get through on the phone . Thanks .
-
Glen Oglaza
(@glenoglaza1) reported
from
Croydon, England
Neville is actually apologising because #Arsenal have scored !! “I’m sorry for those at home “ 😡1-0 to The Arsenal 🎼🎼now the #SkySports commentators are willing Liverpool to score ! And look, they have 1-1 DAMN !#COYG good save Leno but Mane tap-in in the rebound
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam but then didn’t. It comes back it disappears. The call centre is saying everyone must call in but can’t get through. Clearly a wider issue although your online checks that we have to do say not. Can you investigate please?
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Billy Murphy
(@ffc2004) reported
from
Osterley, England
@SkyHelpTeam Due a call back today RE an ongoing issue with my home move (which is tomorrow) but had nothing yet and cannot get through to anyone to discuss, can you please help
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Heather Cartwright
(@Hetty_1) reported
from
Hillingdon, England
@skytv @SkyUK I just spent 20 minutes on hold to speak with a customer service advisor only to be cut off. Could you please advise how best to contact you please?
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Ryan Mortimer
(@jedredshed) reported
from
Richmond, England
@Falconfoxfire @SkyUK @SkyHelpTeam Thanks for the number Paul will give it a go tomorrow. These guys are awful
-
G
(@dr_g124) reported
from
Hillingdon, England
@SkyUK hey sky, if I pay £900 a year for my Sky subscription and I want an additional box for multi room. Why are you not willing to wave the £50 fee? I thought I’m your favourite customer? If I leave, I bet it would have been worth giving for free then? #Debate2020 #sky #Clown
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Alexa A.
(@rexrayy) reported
from
Wandsworth, England
@Ofcom @SkyUK @SkyHelpTeam i will legit throw my TV out my ******* window if you don’t change that #SkyHub ad (w/ the Beachboys song). it airs every 10 mins. pretty sure i have PTSD now. pls fire your marketing team bc I’ll never be able to listen to the Beachboys ever again
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Alexa A.
(@rexrayy) reported
from
Wandsworth, England
@Ofcom @SkyUK @SkyHelpTeam if you don’t change that ******* #SkyHub Beachboys ad i’ll throw my TV/myself out my window. been on for months & airs 1-2 times every 10mins. fire your marketing team. pretty sure I have PTSD now & will never be able to listen to the Beachboys again
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Tim McLoughlin
(@timmymc) reported
from
Merton, England
@SpursIrish @SpursOfficial @SkySports The fact that this has never happened before seems to have escaped their attention
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Rebekah Jones
(@rebekahjmezzo) reported
from
Kensington, England
Just a quick Tuesday morning PSA to let you know that @SkyUK have been charging me £2.50 a month for NOT having sky TV (can’t afford that kind of luxury) for the past I don’t know long. Never heard of such a stupid charge... good one sky 👌
-
Kate
(@kliddelll) reported
from
Datchet, England
@SkyHelpTeam skygo on my laptop won’t open keeps giving me the black screen. I’ve uninstalled and reinstalled it. It was working fine a couple of hours ago... confined to room as shielding and now very bored! Please help #skygo #skytv #boredinthehouse
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Zara
(@zarascakes) reported
from
Croydon, England
@SkyHelpTeam @RajBaddhan Same issue in Croydon it's only on the itv HD channel that's off!
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G
(@dr_g124) reported
from
Hillingdon, England
@SkyUK hey sky, if I pay £900 a year for my Sky subscription and I want an additional box for multi room. Why are you not willing to wave the £50 fee? I thought I’m your favourite customer? If I leave, I bet it would have been worth giving for free then? #DebateTuesday
-
Matthew Sutton
(@Matt_Sutton87) reported
from
Camden Town, England
@SkyHelpTeam having problems downloading content to my sky q box tonight. Any way to resolve the issue?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ebony Johnson
(@Ebony_Johnson) reported
@SkyHelpTeam It's look like a local outtage, not a isolated one. I checked Facebook and hundreds of people's Sky WiFi went down.
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Nona
(@NonaKalra) reported
@SkyHelpTeam my phone line has not been working throughout the month of January. I’ve tried contacting sky and am directed to an FAQ section or a website. One month payment has gone down the drain. The first one month there was a problem and now this whole month of January.
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Arch Stanton
(@ArchSta57544085) reported
@SkySports He's disguised his power pretty well up to now.....in fact I don't think he's ever actually revealed it....he's a poor man's bruno at best.
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HowardLeigh
(@BHSnapper) reported
@virginmedia WTF I cannot ring you? Why? Because when I get through you refuse my password. So I changed it. And you still it's wrong. HOW THE HELL DO I RING YOU??? I am so frustrated I will now change my ISP to @SkyUK
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Gary Stanley
(@gmspromo) reported
@SkyHelpTeam #skybroadband #Crediton #Devon ... intermittent bouts of painfully slow internet this evening broken up with glimmers of speed, what's going on? I know it's not just me ...
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Bjornoya
(@Shell_Seller) reported
@SkyHelpTeam I've lost faith that anything will be done to help or that @SkyUK even care in the slightest. Just going to cancel i think. Just not worth the hassle now.
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Paul Kilbride
(@PaulKilbride) reported
@SkyHelpTeam hi, I’m going round in eternal loops trying to sort out an error made by one of your agents last week. I’ve been on hold for approx 2 hours in the last three calls. Surely it shouldn’t be impossible to sort out a problem?
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Ben Fox
(@BenFox02979397) reported
Refusing to sympathise about the situation and giving zero effort to help improve this. This is unacceptable in the current times! Please reply and do something about this! Or maybe @bt_uk or @SkyUK can do a better job? #virginmedia #dontbeawetwipe
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Dionne Paul
(@dionnepaul0) reported
@SkyUK sky I expect a better response than the one you gave. I guess if you think you ignore your terrible service you will get away with it. I know a person who works with you now. In a leadership position
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Paul Kilbride
(@PaulKilbride) reported
@SkyHelpTeam I’m going round in eternal loops trying to sort out an error made by one of your agents last week. I’ve been on hold for approx 2 hours in the last three calls. Surely it shouldn’t be impossible to sort out a problem?