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Sky service status in Brentford, England

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Brentford come from postal codes TW8 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Brentford, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Brentford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Brentford, England

The most recent Sky outage reports came from the following cities: London, Hammersmith, Hackney, West Drayton, City of Westminster, Croydon, Waltham Forest, Southwark, Stanmore, Wandsworth, City of London, Islington, Purley, Wembley, and Northolt.

CityProblem TypeReport Time
London Internet 27 minutes ago
London Internet 38 minutes ago
Hammersmith Wi-fi 1 hour ago
London Internet 1 hour ago
London Wi-fi 7 hours ago
London Wi-fi 8 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Brentford, England

Latest outage, problems and issue reports in Brentford and nearby locations:

  • bradylady1986
    Lee Brady (@bradylady1986) reported from Merton, England

    @SkyUK what rubbish. Attempting to cancel my subscription after years of poor TV signal and get the recorded message ‘we’re closed. Please call back between 8:30am and 8:00pm’... note that the time for this was at 7:50pm.

  • KimOrmsby3
    Kim Ormsby (@KimOrmsby3) reported from Rickmansworth, England

    @inrickmansworth @UKPowerNetworks @OpenreachHelp @Observer_Owl Apparently it’s an Openreach thing. We’ve had intermittent internet for over 2 weeks now. We have phoned or emailed @SkyHelpTeam every day sometimes even 2 or 3 times. Absolutely no help, no follow up. Going to go to Virgin!!!

  • sjr66qpr
    Robbo (@sjr66qpr) reported from Richmond, England

    @superhoops10 @SkyUK Online doesn't work

  • Chazacox
    Charlie Tebbs 🙋‍♂️ (@Chazacox) reported from Barnet, England

    @JosiePosie2 @SkyHelpTeam We have @SkyUK and our broadband is shocking too! Endless phone calls and visits resulted in nothing. Awful.

  • VialliChelseaFC
    Vialli's Chelsea FC (@VialliChelseaFC) reported from City of London, England

    @vuym524 @skytv @SkyHelpTeam I have been advised not to go round so I can’t sort his box out - plus he has difficulty selection multiple options on customer service calls. Being isolated, he needs to stay occupied

  • rajeevdatta
    Rajeev Datta (@rajeevdatta) reported from Brentford, England

    @JezzaH99 @bradyboyqpr @SkySports @skytv That’s not what Sky would want to do. They live & die by their subscriber figures.Seeing loads of folk cancel & run the risk of losing them to others wouldn’t be commercially smart.They’re best off acknowledging current situation & then making gesture to the current subscribers.

  • Brunts1980
    Nickle Arse (@Brunts1980) reported from Lambeth, England

    Was just about to leave @SkyUK as the broadband was too slow. They upgraded me to superfast broadband which should have been done by today and they have now advised that it will be another week. Great way to treat your customers #angry #skybroadband

  • hornetboy84
    john parslow (@hornetboy84) reported from Brentford, England

    @RobGooders @jffcpfc @SkySports I’ve seen it from all Angles . No heads actually clashed - he leant in and pushed his chest at him. Zaha pushes him in the face so that should a red ... but I agree just let it go as caps was stupid and was baiting him. Meanwhile - elbow in face on Kabasele ....

  • LudoOrlando
    Ludovica Orlando (@LudoOrlando) reported from Lambeth, England

    @SkyHelpTeam All down in Lambeth too!

  • VialliChelseaFC
    Vialli's Chelsea FC (@VialliChelseaFC) reported from City of London, England

    @SkyHelpTeam The screen has has a message since yesterday “your box is initialising, please return back in the future” - now saying they HD box is not getting a satellite signal - I need someone to call him to sort this out

  • VialliChelseaFC
    Vialli's Chelsea FC (@VialliChelseaFC) reported from City of London, England

    @benjamincfc_ @skytv @SkyHelpTeam His box has been getting a configuration message since yesterday - tried to reboot while I was on the phone. Tried taking the card out, none of it works.....box is still showing no picture but no message of no satellite signal

  • MrDavidJCollins
    David Collins (@MrDavidJCollins) reported from Camberwell, England

    @SkyUK Stopping customers from cancelling sport’s subscription by not allowing u 2 cancel online and having to wait over an hour to speak to a member of staff, so u give up..disgusting

  • Emma_L12
    Emma_L (@Emma_L12) reported from Kingston upon Thames, England

    @SkyUK I’m a bit disappointed, I was waiting for a call back the other day and it never happened. Arranged an engineer as a last resort when I really want to leave completely, but got taught into it. Was promised they would look into a better date/shorter time, didn’t hear back.

  • Gmski
    Garry Clark (@Gmski) reported from Tottenham, England

    @SkyHelpTeam I understand the pressures the call in team are under but the inability to cancel Sky Sports via the website seems like a wasted resource.

  • djwisednb
    DJ Wise (@djwisednb) reported from Wandsworth, England

    Had #skyq for 4 months now , it has frozen everyday 2-3 times a day, ive rebooted it updated the software and taken it back to factory settings @SkyUK this shit is costing me £140 per month I’m going to cancel my subscription and throw the box out the window unless you help me

  • shoeburger
    Kieran Shew (@shoeburger) reported from Merton, England

    @jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!

  • RyanHeatly
    Ryan Heatly (@RyanHeatly) reported from City of London, England

    @lee4ord @btsport @SkySports Not a bad shout

  • petermc66
    Peter McKay (@petermc66) reported from Hounslow, England

    @oliveriswriting @DBanksy @BritanniaLtd Along with #virginatlantic and #skysports who weren't exactly helpful with people sports package getting rid of that as soon as and Britannia hotels are know for being poor anyway #aldephiliverpool

  • JezzaH99
    Jeremy Harrod (@JezzaH99) reported from Harrow Weald, England

    @rajeevdatta @bradyboyqpr @SkySports @skytv So cancel your subscription. Simples.

  • KimOrmsby3
    Kim Ormsby (@KimOrmsby3) reported from Rickmansworth, England

    Still no WiFi - 18 days now. Please don’t dm me @SkyHelpTeam as you can’t help

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • ijohnjassy
    Mr John Jackson 🇳🇬 x 🇬🇧 (@ijohnjassy) reported

    @SkyHelpTeam Yes says there is an outage. All morning not working.

  • redchris1971
    Chris Mitchell💙 (@redchris1971) reported

    @garyjohnsonno1 No mines still down. @SkyHelpTeam ?????

  • coxy1976
    Coxy (@coxy1976) reported

    @SkyUK why are you restricting our internet service, and telling us it’s because there is a transfer/cancellation in place? We are still paying you for a service so stop acting like a jilted lover and act like the big company you’re supposed to be. Joke of a business!!!

  • ijohnjassy
    Mr John Jackson 🇳🇬 x 🇬🇧 (@ijohnjassy) reported

    @SkyHelpTeam what is going on. Work from home a disaster as your broadband service is still out???? 10:00am now 😡

  • ShaunfifaK
    shaunfifa Kingfc (@ShaunfifaK) reported

    @SkyHelpTeam My internets down why

  • JamesMichell
    James Michell 🗨️ (@JamesMichell) reported

    @SkyHelpTeam Hi there - my broadband went down about 30 mins ago. Is this a network problem?

  • BruceDevlin
    Bruce Devlin (@BruceDevlin) reported

    Dreadful service last night from @SkyHelpTeam explained my what four year old remote was kaput. Went throw two three trouble shooting messages explained there were new batteries etc and no reply. Eventually bought on Amazon and this morning congratulated on my purchase? Cheek.

  • ijohnjassy
    Mr John Jackson 🇳🇬 x 🇬🇧 (@ijohnjassy) reported

    @SkyHelpTeam I have restarted severally problem not solved. I tried to call also and I can’t speak to anyone as the phone says *we are aware of issues in your area***

  • RustyBamford
    Russel Bamford (@RustyBamford) reported

    @SkyHelpTeam Hi Carol, thanks 4 the reply. My status page say that there are no known issues affecting my area, but it seems odd that this has happened at the same time as other in the area, plus I have just had a text from Sky to say there are issues that they are trying to fix. Confusing!

  • captainwow_69
    to)))m (@captainwow_69) reported

    @handymanjoe @SkySports *******, that grammar mate, can’t even begin to understand what you’re trying to say. Weren’t so great at school were you? Presumably why you could only do a manual labour job