Sky Outage Report in Brentford, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Brentford come from postal codes TW8.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Brentford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 23: Problems at Sky
Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Brentford, Greater London, England
The most recent Sky outage reports came from the following cities: Hounslow, London, Kensington, Hammersmith, Sutton, Hackney, Southwark, Harringay, City of Westminster, Ruislip, Paddington, Wembley, Weybridge, Southall and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hounslow |
Internet | |
| Kensington |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
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Jill Pay
(@belugajill) reported
from
Camden Town, England
@SkyHelpTeam No I've tried that and it doesn't work. I want to speak to a real person, as is my right as a long term paying customer.
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I don’t like this @SkyUK Don’t want to help people who have been Furlough and told me they can’t get a manager to call me. @BorisJohnson the government needs to help here before we all get in to debt because of it. @SkyHelpTeam @SkyNews @BBCNews
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Chris Boud
(@Boudie83) reported
from
Tottenham, England
@SkyHelpTeam Hi sky. Could you help me with this error issue. Get it on laptop, mobile and on sky go app. Thanks
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Sad that we had to leave, go to @SkyUK = worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy knew his stuff
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
Why is it so difficult to get help from @SkyHelpTeam .. my sky Q won’t connect to my Sky hub box
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John Cahillane
(@johncahillane85) reported
from
Iver Heath, England
@skytv @SkyHelpTeam absolutely atrocious that you are not sending engineers into property's of keyworkers/people with underlying health issues while all this is one going 2 people in my household come under that category one sky q minibox down... Tweet 1 of 2
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Sam Sparrow 🇪🇺
(@SamRSparrow) reported
from
Hillingdon, England
@SkyHelpTeam hi our Sky Q keeps freezing and saying we have no satellite signal, but our status is all fine as is our network connection. We have been through the troubleshooting online which hasn’t fixed it and you’ve removed your phone number to call. Please help.
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cheffiana
(@zoegracee03) reported
from
Camberwell, England
@SkyUK its 9.06 why is the wifi not working....
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
@charlotte19831 @SkyUK @BorisJohnson @SkyHelpTeam @SkyNews @BBCNews They are bloody useless, wont get a manager to call us and won’t do anything to help.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam No at the end of the steps I get a blank page that’s the problem 😤
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@JayHayon66 @SkyHelpTeam It’s ridiculous I pay over £100 a month and when there’s issues I’m not allowed to call cause I’m not a key worker but I still have to work from home . And my job is actually supporting the NHS 😤
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Your Favourite Libra
(@ToniiiiMooree) reported
from
Hackney, England
Has anyone face a bill increase & poor customer service from @SkyHelpTeam during this period. I’m aware I’m owed more than £300 pounds due to the poor broadband service since 2018/19
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Raymacuxbridge
(@raymacuxbridge) reported
from
Denham, England
@SkyHelpTeam your broadband has over charged us by 50% this month and no way of getting through to anybody. Poor service
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John Cahillane
(@johncahillane85) reported
from
Iver Heath, England
@skytv @SkyHelpTeam Absolutel atrocious that you are not sending engineers into property's of people classed as keyworkers or those with underlying health issues while all this is on going I am one minibox down just had an argument with a customer service rep on the phone
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Sad that we had to leave, go to @SkyUK - was worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy new his stuff
-
Ayo Alabi
(@ayoalabi99) reported
from
Islington, England
@sonnydniro @SkySports Silly really. Liverpool shd b champs we know but all they care abt is crowing them & not losing money. 27k lives & rising don’t matter. There has to be cut off point to restart n end the season, if not cancel d damn thing. Give them d title if u have to n sack off d season
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Your Favourite Libra
(@ToniiiiMooree) reported
from
Hackney, England
Has anyone else have @skytv @SkyHelpTeam not accept the convid-19 has affected your income and they spoken to a manger who said (with smelly ***** and **** attitude) “that the price increase email was sent out on the 11tb of March 2020. So I can’t help you” disgusting company.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
I hate @SkyUK so I call the phone help and the answer to my sky Q not connecting is to send a Ethernet cable which will take 5 working day’s... **** off I pay £120 a month and now I can’t use my sky mini boxes or get any on demand stuff @SkyHelpTeam you are ***************
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam When I go to the link and do all what it says and it asks if it works, which it doesn’t , it just takes me to a blank page so there is no further help
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Nick Spero
(@nickspero) reported
from
Barnet, England
@SkyHelpTeam been utterly left in the lurch by Sky despite having been a customer for >20 years (& a VIP whatever that means).
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Wheeler
(@Rich851974) reported
@scotp09 @talkSPORT @SkySports Well Skysports never sacked Carragher after spitting at a kid so it wouldn’t surprise me
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Ian Boaler
(@IanBoaler) reported
from
Rossington, England
@SkyHelpTeam Still no phone or Internet service from Sky. #skyinternetisdown #phonelineisdown
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@1gangan
(@djstopofthetree) reported
@SkyHelpTeam Yes, but there is nothing you can do, it's something that Sky needs to look at. To lose a signal because of weather is silly
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Christina Crowther
(@Stina2604) reported
@daviedryden007 @SkyHelpTeam I’m having the same problem
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tamara
(@tamara12114857) reported
@SkyHelpTeam hi my wifi keeps dropping in and out , all checks say nothing wrong , I have tried all the obv , please help
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Georgia 2
(@Georgia73082447) reported
@SkyHelpTeam why is my Wi-Fi so awful? Have many screen shots of 1 bar and no service at all. Have had to reboot phone 3 times a day. At work it’s perfect???
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Joe 🇺🇦 #PocketSunflowers
(@Joe_DMB) reported
@SkyHelpTeam @Stina2604 I’ve done this but it doesn’t work. Eventually coms back with a 2010-Auth-Token error so the issue is on the All4 side and not Sky, but you guys need to escalate to the devs/support at All4.
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Dave Townsend
(@EnglishMossop) reported
Apparently whatever system is responsible for allowing @virginmedia customers to send text messages to @SkyUK customers has been broken for five days so now I just can't text my parents. Wonderful.
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Cameron Kendrick
(@mrdoogun) reported
@SkyHelpTeam sort your ******* wifi out im sick of being on 5mbs wifi and constantly having packet loss and packet surges because your **** wifi cant even stay up for one day without blowing its self up. literally a brain dead company.
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𝖘 𝖎 𝖊 𝖓 𝖓 𝖆 🦋
(@___sienna) reported
@RogerSetchell @SkyHelpTeam hiya has this issue resolved for you? having the same problem here technical fault with my sky q box been down since 5pm