Sky Outage Report in Brentford, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Brentford come from postal codes TW8.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Brentford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at Sky
Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Brentford, Greater London, England
The most recent Sky outage reports came from the following cities: London, Southwark, Stanmore, Croydon, Hackney, City of London, Hammersmith, Camden Town, Brentford, Woking, City of Westminster, Watford, Waltham Forest, Southall and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southwark |
Internet | |
| Southwark |
||
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Brentford, England
Latest outage, problems and issue reports in Brentford and nearby locations:
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Margaret Partridge
(@MargaretPart) reported
from
Egham, England
@SkyHelpTeam hi. I've tried calling but wait time is unbelievable I wanted to discuss my issue. I'd rather not put it here so send me a link so we can chat.
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Mark Newton
(@aroundthehouses) reported
from
Barnet, England
Hi @SkyHelpTeam is there an issue with broadband in the St Albans or Watford areas please?
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Omer Reza
(@omerreza) reported
from
Hackney, England
@SkyHelpTeam No broadband in E8 - is there an ongoing issue?
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Omer Reza
(@omerreza) reported
from
Hackney, England
@SkyHelpTeam @Tweeting_Rich @SkyHelpTeam when you say you are not aware - we are making you aware right now?! It’s multiple people from the specific areas saying it’s down - so why on earth is Sky replying saying “we are not aware”? What kind of non-sense is this?
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Kypros Michael🔰🇬🇷🇨🇾
(@kypros_michael) reported
from
Wandsworth, England
@SkyHelpTeam Seriously guys, for three days now the internet has dropped constantly.. we are supposed to be working at home as well as home schooling and you guys can’t fix this or make it stable? It’s a joke... maybe you guys can email my kids teachers and my bossto explain....
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Kieran Shew
(@shoeburger) reported
from
Merton, England
Hi @SkyCricket @SkyHelpTeam ! Another major cricket series lost from your service. How much will you be compensating your customers, or should we just cancel all together?
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Kypros Michael🔰🇬🇷🇨🇾
(@kypros_michael) reported
from
Croydon, England
@SkyHelpTeam are there any broadband issues in the SW16 area? Internet has been down for 2.5 hours now
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Tom Wells
(@TomWellsLSF) reported
from
Borehamwood, England
@SkyHelpTeam I don't know how to be sure I've gone down the right path then. I have got to what is apparently the final step. I can't go any further, only "previous step"
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Heather Farmbrough
(@heatherfarmbro) reported
from
Richmond, England
@SkyHelpTeam I have no Sky Tv and you’ve now postponed next engineers visit for 10 March. Last 8 evenings patchy internet with unstable signal. This is dire. Need net to watch tv. Help.
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@emma_wheatley @SkyUK That's so unsafe! I hope you manage to get a solution as if it's anything like ours you can barely have 2 people online at the same time.
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@emma_wheatley @SkyUK Ours is exactly the same. Super slow and their solution is to upgrade to SkyQ... except we can't get fibre here and only have 1 tv so zero benefit.
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alison williams ♐🦄
(@AliCat2329) reported
from
Wandsworth, England
@SkyHelpTeam hi I need your help ! Every night my interrogation goes down between 12.30 and 3 am !! During this time I have no internet access ive tried running tests abs they say an engineer needs to visit them after 3am it comes back ! Why am I losing internet every night ???
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Emily Davies
(@emilykerrin) reported
from
Camberwell, England
@SkyHelpTeam Yes. NBC universal. Who do I need to speak to? Also how do I cancel my broadband - what’re the terms? I think it just makes sense to switch providers. Thanks
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Alysen Miller
(@AlysenMiller) reported
from
Wandsworth, England
@SkyHelpTeam Needless to say I have done that and it did not resolve my issue. I have been on hold now for 45 minutes. Why do you hate your customers?
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Alysen Miller
(@AlysenMiller) reported
from
Wandsworth, England
@SkyHelpTeam my broadband keeps going down (SW London) and you have contrived to make it literally impossible to speak to a human being on the phone. We are working and homeschooling (or not). How do you propose to resolve this?
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Jay Fenton
(@jay_fenton) reported
from
Banstead, England
@SkyUK so fed up of your poor broadband signal! I will be calling up tomorrow to cancel my subscription with you
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Lindsay
(@wentworthlindsa) reported
from
Esher, England
@Thenew84 @SkySports Unfortunately this is the main weapon for poor white people
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Dennis Plucknett
(@DJPlucknett) reported
from
Brentford, England
@SkySports Go goal but should have been a penalty typical bad decision by the officials
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aleibeauty.com
(@LeiSachelle) reported
from
Camden Town, England
How do we cancel our internet subscription ASAP @SkyUK
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Nikhil Saglani
(@NikhilSaglani) reported
from
Barnet, England
@SkyHelpTeam Is your broadband service down in the EN5 area? Got 3 people who need the internet for work and school, but the internet’s not been working for an hour!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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mr comer
(@mcspicay) reported
@scottishchicp @SkyHelpTeam mine keeps going in and out. it’s being really slow as well but it says their is no issues in my area
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Scoops
(@stephwcooper) reported
@SkyHelpTeam They don't need to come in the house so haven't had a time confirmed, family member works from home and this is becoming a serious issue having no internet for 4days.
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Samuel
(@superstan2310) reported
@brandonyogibea1 @SkyHelpTeam Plenty of people are. But the people at @SkyHelpTeam won't call it an outage because not enough people are doing line tests.
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Steve Sidebottom
(@stevesidebottom) reported
@TomFoley86 @SkyHelpTeam Been down for a couple of hours in S74, is this due to a fibre break & how long until it is fixed?
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Daniella
(@danikeating) reported
@SkyHelpTeam @SkyHelpTeam please can you advise next steps as my broadband connection is still not working?
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Daniella
(@danikeating) reported
@SkyHelpTeam I’ve followed all of the online help to get my internet working again but I still have an amber light? Is there an outage in the s62 area and is this being looked into?
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Louis Wildsmith
(@LouisWildsmith) reported
@scottishchicp @SkyHelpTeam Same issue. Solid orange light on Sky Q Hub. Tried all connection resolution steps, unplugged all cables, tried new cables. No joy
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Junkyard-dogz
(@Junkyarddogz1) reported
@SkyUK Same here I've been withem over 20 years - I've given notice and the best they can do is £50 for TV and internet with no new equipment. Sky customer service is going down the pan.
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Louis Wildsmith
(@LouisWildsmith) reported
@SkyHelpTeam Broadband hasn't been working for a couple of hours. Solid orange light on Sky Q Hub. Tried all resolution steps, changed cables, turned off and on. Any advice that doesn't involve ringing a call centre at this time?
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Stuart de Rozario
(@StuartdeRozario) reported
@SkyUK When are you going to announce the Sky Puck as a standalone service? I can’t have a dish, and I don’t want a new Sky glass TV.