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Sky Outage Report in Brentford, Greater London, England

Why is my Sky service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Brentford come from postal codes TW8 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Brentford, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Brentford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Brentford, England

The most recent Sky outage reports came from the following cities: London, Hammersmith, Hackney, West Drayton, City of Westminster, Croydon, Waltham Forest, Southwark, Stanmore, Wandsworth, City of London, Islington, Purley, Wembley, and Northolt.

CityProblem TypeReport Time
London Wi-fi 19 minutes ago
London Wi-fi 1 hour ago
London Internet 3 hours ago
Hammersmith Wi-fi 6 hours ago
London Internet 7 hours ago
London Total Blackout 8 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Brentford, England

Latest outage, problems and issue reports in Brentford and nearby locations:

  • darriekylie
    Darren (@darriekylie) reported from Kensington, England

    @SkyHelpTeam 5 days is not good without any service at all?

  • SamiaBadani
    Samia Badani 💚 (@SamiaBadani) reported from Kensington, England

    @SkyHelpTeam Thank you. Still you should work on an entertaining message whilst there’s no signal. Went through the 5 steps and checked with other residents. Fault seems to be communal aerial on our so it’s over to @jjcaspell to send us someone

  • awateach
    Andy Walsh (@awateach) reported from Egham, England

    @SkySports 2020 is the worst year

  • awateach
    Andy Walsh (@awateach) reported from Egham, England

    @SkySports Too slow off the mark as usual!

  • Lizzie_Farrant
    lizzie farrant (@Lizzie_Farrant) reported from London, England

    @SkyHelpTeam I am an NHS worker WFH and my broadband has stopped working. 2hrs of going round in circles with online support. Now way to speak to anyone. Please help!!!

  • hornetboy84
    john parslow (@hornetboy84) reported from Rickmansworth, England

    @samlomas @RookeryMike Doesn’t help my 84 year old ST holding dad who have sky q access but no access via a computer etc ... Could really do with a code pass that unlocks this for them on sky directly . @SkySports innovate ?

  • darriekylie
    Darren (@darriekylie) reported from Kensington, England

    @SkyHelpTeam not one mention of an outage in my area on your feed!!! Frustration is REALLY setting in

  • jonellacottCPFC
    Jon Ellacott (@jonellacottCPFC) reported from Croydon, England

    @SkyHelpTeam It's OK he has literally just phoned, he has only just been given the job. Thanks for your help.

  • Peachey_79
    Charlene (@Peachey_79) reported from Wandsworth, England

    Bloody hell @SkyUK your broadband is ****! I’ve had intermittent connection since April, a broadband and tv visit and it’s still crap... quick enough to take my £100 a month though huh!! Can’t call or contact you either #pissedoff @SkyHelpTeam

  • zach_sm4rt
    Zach Smart (@zach_sm4rt) reported from Spelthorne District, England

    @SkyHelpTeam I've had on & off problems with my sky broadband today currently cannot connect both sky q main & mini box to internet follwed all guides online and cannot call anyone as im not in one of the crictical cats, is there a number or someone I can speak to at sky please?

  • darriekylie
    Darren (@darriekylie) reported from Kensington, England

    @SkyHelpTeam so I spoke to someone at broadband who can only tell me there’s an outage in my area 5 days of not being able to work from home is not good they advised to contact Openreach they say speak to u, possible to get any answers on this issue! frustration is setting in.

  • adam_mcclelland
    Adam McClelland (@adam_mcclelland) reported from Croydon, England

    @SkyUK told engineer would call an hour before arriving and now told (after no phone call) that it is a customer no show as he visited abd didn’t call. Now need to wait two weeks and take another day off work!! Terrible service!!

  • marie_haggerx
    𝕞 𝕒 𝕣 𝕚 𝕖 (@marie_haggerx) reported from Borehamwood, England

    Never had a problem with @SkyUK but when I’m out of contract and @virginmedia could give me a better deal, of course I am going to switch. What I don’t like is how unprofessional the sky agent was about the fact I was switching to Virgin ... NOT NEEDED 🤬

  • gerryn19
    GerryC (@gerryn19) reported from Islington, England

    @SkyHelpTeam I live in London N19. I have no reception. A “problem with your satellite signal.” When will I get picture back pls? How am I to be compensated? ty

  • MikScarlet
    Mik Scarlet (@MikScarlet) reported from Camden Town, England

    F**king @SkyUK. Phone line is down. Been down for a month. Now without appointment we have an engineer coming around to fix it despite the issue being out if our home & it needing social distancing. Be nice to ring to make an appointment at least. Changing ISP ASAP.

  • Shed4Ever
    Shed4Ever (@Shed4Ever) reported from Wandsworth, England

    @SkyHelpTeam funny how my neighbors have the same problem call there provider and it’s fixed next day I told you lot yesterday guess what not fixed you haven’t even been to the box at my address just want to run line test

  • Shed4Ever
    Shed4Ever (@Shed4Ever) reported from Wandsworth, England

    @SkyHelpTeam very disappointed with sky never had a problem with them now I have a problem there ******* me about my phone line has been knocked off on the box on my landing I told them this but yet you want to run a line test that of course will fail

  • lacaladel
    Del Vincent (@lacaladel) reported from Banstead, England

    @SkySports Needs to re capture his England form not a bad signing though a squad player 👍

  • nistasan
    Sandra McKay (@nistasan) reported from London, England

    @SkyHelpTeam hi our broadband is down - orange light on hub for Internet. Any known issues in se23? Done the online diagnostic with no joy. Thanks.

  • SMcClay29
    Stephen McClay (@SMcClay29) reported from Harrow Weald, England

    Obviously @SkyUK ‘s slogan of “believe in better” doesn’t extend to their customer service: after asking to move the date of my installation next week, I expected maybe a couple of weeks’ wait, not October! Oh and I’ll still be charged for it as if it was installed this month?!!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • zoeeey1234
    Zoey Craig (@zoeeey1234) reported

    @OpenreachHelp Hey, I’ve spoken with @SkyUK who said it was down to yourselves, they just had a notification about maintenance? Could someone give me a timescale as working from home presently tethered to my phone!

  • Youngy1986
    Alex Young (@Youngy1986) reported

    @SkySports Rather **** in my hands and clap than watch this tripe

  • swailsy
    gary swailes (@swailsy) reported

    @SkyHelpTeam I have sky HD and uhd on my package but my sky q box is old and doesn't support uhd how do I get a new one?

  • stewartaj93
    Stewart James 👑 (@stewartaj93) reported

    @ameskidoodle @SkyUK I'd contact the ombudsman, i had to for BT and got a few months refunded and a couple free months, plus the problem fixed although that part won't bother you!

  • CroyyTarterr
    Troyston (@CroyyTarterr) reported

    @SkyHelpTeam tested it and it said ‘your broadband has been tested and is working fine’ or whatever but it’s STILL NOT WORKING

  • wendmalc2k
    Liam Woodrow (@wendmalc2k) reported

    @SkyHelpTeam it seems sky mobile is down in Doncaster can you check this

  • CroyyTarterr
    Troyston (@CroyyTarterr) reported

    @SkyHelpTeam My internet light is constant amber on my sky hub and none of my devices can connect to the internet, can you guys help identify the problem??

  • oladeji4gud
    🛡💙🇺🇸🇳🇬I am Holardheji2🗯Chelsea (@oladeji4gud) reported

    @Cromscorner_2e @SkySports True, we were awful last few games

  • ben15196629
    ben (@ben15196629) reported

    @Reid2010Reid @SkySports Did he tho? Yes, it’s improved but it isn’t like city had a bad defence last season

  • kpvilla
    Burntwood Villan ⚽️ (@kpvilla) reported

    @M10Packed It’s not like Skysports to milking it to support their betting company by the way!! 🤯