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Sky Outage Report in Brentford, Greater London, England

Why is my Sky service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Brentford come from postal codes TW8 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Brentford, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Brentford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Brentford, England

The most recent Sky outage reports came from the following cities: Croydon, London, Hounslow, Hammersmith, Hayes, Southwark, Hackney, Fulham, Enfield Town, Sunbury-on-Thames, City of Westminster, Paddington, Harrow, Wandsworth, and Camden Town.

CityProblem TypeReport Time
Croydon TV 6 hours ago
Croydon TV 6 hours ago
London Wi-fi 6 hours ago
London TV 8 hours ago
London TV 8 hours ago
London Wi-fi 8 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Brentford, England

Latest outage, problems and issue reports in Brentford and nearby locations:

  • KimOrmsby3
    Kim Ormsby (@KimOrmsby3) reported from Rickmansworth, England

    Still no WiFi - 18 days now. Please don’t dm me @SkyHelpTeam as you can’t help

  • VialliChelseaFC
    Vialli's Chelsea FC (@VialliChelseaFC) reported from City of London, England

    @benjamincfc_ @skytv @SkyHelpTeam His box has been getting a configuration message since yesterday - tried to reboot while I was on the phone. Tried taking the card out, none of it works.....box is still showing no picture but no message of no satellite signal

  • RyanHeatly
    Ryan Heatly (@RyanHeatly) reported from City of London, England

    @lee4ord @btsport @SkySports Not a bad shout

  • rajeevdatta
    Rajeev Datta (@rajeevdatta) reported from Brentford, England

    @JezzaH99 @bradyboyqpr @SkySports @skytv That’s not what Sky would want to do. They live & die by their subscriber figures.Seeing loads of folk cancel & run the risk of losing them to others wouldn’t be commercially smart.They’re best off acknowledging current situation & then making gesture to the current subscribers.

  • Gmski
    Garry Clark (@Gmski) reported from Tottenham, England

    @SkyHelpTeam I understand the pressures the call in team are under but the inability to cancel Sky Sports via the website seems like a wasted resource.

  • bradylady1986
    Lee Brady (@bradylady1986) reported from Merton, England

    @SkyUK what rubbish. Attempting to cancel my subscription after years of poor TV signal and get the recorded message ‘we’re closed. Please call back between 8:30am and 8:00pm’... note that the time for this was at 7:50pm.

  • KimOrmsby3
    Kim Ormsby (@KimOrmsby3) reported from Rickmansworth, England

    @inrickmansworth @UKPowerNetworks @OpenreachHelp @Observer_Owl Apparently it’s an Openreach thing. We’ve had intermittent internet for over 2 weeks now. We have phoned or emailed @SkyHelpTeam every day sometimes even 2 or 3 times. Absolutely no help, no follow up. Going to go to Virgin!!!

  • Brunts1980
    Nickle Arse (@Brunts1980) reported from Lambeth, England

    Was just about to leave @SkyUK as the broadband was too slow. They upgraded me to superfast broadband which should have been done by today and they have now advised that it will be another week. Great way to treat your customers #angry #skybroadband

  • VialliChelseaFC
    Vialli's Chelsea FC (@VialliChelseaFC) reported from City of London, England

    @vuym524 @skytv @SkyHelpTeam I have been advised not to go round so I can’t sort his box out - plus he has difficulty selection multiple options on customer service calls. Being isolated, he needs to stay occupied

  • Chazacox
    Charlie Tebbs 🙋‍♂️ (@Chazacox) reported from Barnet, England

    @JosiePosie2 @SkyHelpTeam We have @SkyUK and our broadband is shocking too! Endless phone calls and visits resulted in nothing. Awful.

  • MrDavidJCollins
    David Collins (@MrDavidJCollins) reported from Camberwell, England

    @SkyUK Stopping customers from cancelling sport’s subscription by not allowing u 2 cancel online and having to wait over an hour to speak to a member of staff, so u give up..disgusting

  • sjr66qpr
    Robbo (@sjr66qpr) reported from Richmond, England

    @superhoops10 @SkyUK Online doesn't work

  • rundaverun93
    Dave (@rundaverun93) reported from Wandsworth, England

    *******. @SkySports should be ashamed showing Porn before the 9pm watershed.

  • Emma_L12
    Emma_L (@Emma_L12) reported from Kingston upon Thames, England

    @SkyUK I’m a bit disappointed, I was waiting for a call back the other day and it never happened. Arranged an engineer as a last resort when I really want to leave completely, but got taught into it. Was promised they would look into a better date/shorter time, didn’t hear back.

  • JezzaH99
    Jeremy Harrod (@JezzaH99) reported from Harrow Weald, England

    @rajeevdatta @bradyboyqpr @SkySports @skytv So cancel your subscription. Simples.

  • shoeburger
    Kieran Shew (@shoeburger) reported from Merton, England

    @jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!

  • VialliChelseaFC
    Vialli's Chelsea FC (@VialliChelseaFC) reported from City of London, England

    @SkyHelpTeam The screen has has a message since yesterday “your box is initialising, please return back in the future” - now saying they HD box is not getting a satellite signal - I need someone to call him to sort this out

  • hornetboy84
    john parslow (@hornetboy84) reported from Brentford, England

    @RobGooders @jffcpfc @SkySports I’ve seen it from all Angles . No heads actually clashed - he leant in and pushed his chest at him. Zaha pushes him in the face so that should a red ... but I agree just let it go as caps was stupid and was baiting him. Meanwhile - elbow in face on Kabasele ....

  • djwisednb
    DJ Wise (@djwisednb) reported from Wandsworth, England

    Had #skyq for 4 months now , it has frozen everyday 2-3 times a day, ive rebooted it updated the software and taken it back to factory settings @SkyUK this shit is costing me £140 per month I’m going to cancel my subscription and throw the box out the window unless you help me

  • LudoOrlando
    Ludovica Orlando (@LudoOrlando) reported from Lambeth, England

    @SkyHelpTeam All down in Lambeth too!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • colin_fullbrook
    Colin Fullbrook (@colin_fullbrook) reported

    @SkyHelpTeam I am not a customer and I cant find anywhere online to show me the status of this. Its been 2 hours and I have to work!!! Please let me know when this will be fixed

  • Pureethfc
    Local Spurs Fan🤍 (@Pureethfc) reported

    @SkySports Awful player

  • SandyA13
    Sandy Adams-Crane (@SandyA13) reported

    @SkyHelpTeam I’m confused. I’m not having problems with my sky box lol. I think you may have sent that to the wrong customer lol

  • beckigold32
    Rebecca Goldsmith (@beckigold32) reported

    @SkyHelpTeam Thankfully I only have a few months left but I feel for families that are currently having to count pennies at the moment and you do this to them and they can’t cancel. Just wrong 😡

  • LeeFaux1976
    Lee Faux (@LeeFaux1976) reported

    Wow, Im paying around £90 per month for Sky. I called the customer service team to see if they could reduce my bills and I was told that sky no longer offer the same discount deals like they did last year. Thanks for the help Sky!!! I’m glad you value your customers. @SkyUK

  • johnpat1966
    🏴󠁧󠁢󠁳󠁣󠁴󠁿John Patrick🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@johnpat1966) reported

    @SkyHelpTeam It's my tv , I was unable to use any function on the remote other than power on/off on my main box so switch all off and back on again and now we have no signal . The mini box was unable to connect also .

  • Nieky_WUC
    Nieky van Veggel 🇪🇺🇳🇱 (@Nieky_WUC) reported

    @DrSelfy @SkyUK BT is still happy to support paywall-busting!

  • johnharris5071
    JohnRock54 (@johnharris5071) reported

    @SkyHelpTeam I have been a Sky customer since 1994 and currently have Sky Q multiroom at a cost of £104 per month. Can you give consideration to reduce this amount given my time as a customer. Thanks

  • ollierowe_rowe
    Ollie Rowe (@ollierowe_rowe) reported

    @SkyHelpTeam Has there been any big issues with your internet being unreliable recently in the UK like @virginmedia has. specifically in the North of the UK? Ty

  • johnpat1966
    🏴󠁧󠁢󠁳󠁣󠁴󠁿John Patrick🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@johnpat1966) reported

    @SkyHelpTeam Blue screen with no signal message with 2 tabs . Connection guide and source , does not let me press either of them.