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Sky Outage Report in Brentford, Greater London, England

Why is my Sky service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Brentford come from postal codes TW8 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Brentford, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Brentford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Brentford, England

The most recent Sky outage reports came from the following cities: Hammersmith, London, Hackney, City of Westminster, City of London, Islington, Purley, Wembley, Northolt, Uxbridge, Southwark, Brentford, Wandsworth, Hounslow, and Croydon.

CityProblem TypeReport Time
Hammersmith Internet 24 minutes ago
London Total Blackout 1 hour ago
Hackney TV 9 hours ago
City of Westminster Internet 10 hours ago
London TV 11 hours ago
London TV 12 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Brentford, England

Latest outage, problems and issue reports in Brentford and nearby locations:

  • loveitcountry2
    Lena (@loveitcountry2) reported from Hounslow, England

    @pottermoss @SkyHelpTeam Snap! Worst network connection ever! My phone constantly buffers and no one in the house has decent WiFi connection! Not fit for purpose!

  • JamesMorris77
    James Morris (@JamesMorris77) reported from Hammersmith, England

    @SkyUK @SkyHelpTeam is the absolute worst company I’ve ever dealt with. Appalling customer service. Over 12 years a customer and treated like utter shit. A total disgrace they don’t care at all about their customers. Utterly disgusted @Ofcom @BBCWatchdog

  • Browniethered
    Paul Brown (@Browniethered) reported from Hounslow, England

    @SkyHelpTeam Morning broadband is down in Chiswick London W4. Gone on local forum I’m not the only one having problems in area.

  • Pauljar58453395
    Paul (@Pauljar58453395) reported from Hounslow, England

    VAR is a shambles. Football needs to look at other sports for help. This is ruining the game we love. #notovar #WATCHE #SkySports

  • amalsasikumar
    amal sasikumar (@amalsasikumar) reported from Kingston upon Thames, England

    Which Broadband is better @virginmedia or @SkySports or any other mine is very slow and expensive

  • loveitcountry2
    Lena (@loveitcountry2) reported from Hounslow, England

    @SkyHelpTeam @deanljbirch But we shouldn’t have to keep repeatedly check our connections when it’s clearly a sky fault! It’s bloody frustrating having to repeatedly put up with this crap! Why are we paying sky all this money when your internet service isn’t fit for purpose!!! 🙄😡

  • Aliceliveing_
    Alice (@Aliceliveing_) reported from Hammersmith, England

    Gee wizz, @skyUK is a shocker of a provider. Our internet and TV is constantly down!!! 🤬

  • Sheree_Kirby
    Sheree (@Sheree_Kirby) reported from London, England

    @SkyHelpTeam I'm really not happy with the customer service I've been receiving. I have downsized my package no longer having multi-room Sky Q and was told I would be sent packaging to return that box. It has never been sent to me and this morning I receive this text (1/2)

  • johndebraux
    John de Braux (@johndebraux) reported from Croxley Green, England

    What a time to lose your TV signal and internet. Thank goodness for @bbc5live. Boo to @SkyUK. Well done England. #rugbyworldcup2019japan

  • JackJrowley83
    Jack Rowley (@JackJrowley83) reported from Paddington, England

    @talkSPORT and @SkySports making a non story into a story, regarding the sterling/Gomez spat. Get ******** over it. No one cares 😴✊🏻😴✊🏻😴

  • edward_baran
    Edward Baran (@edward_baran) reported from Kensington, England

    @daisymcandrew @SkyUK Whatever you do, do not go to @virginmedia . Totally unreliable broadband and worse customer service

  • RogerBearpark
    Roger Bearpark (@RogerBearpark) reported from Hillingdon, England

    @SkyHelpTeam This isn't a good start. Have now been waiting four days for our customer support. All we get told is to call back when you're less busy.

  • MarcSpurs
    Marc Trainis (@MarcSpurs) reported from Barnet, England

    @harwood_steve @SpursOfficial @FA @SkySports If I’m watching a game on Sky don’t watch any of the build anymore or that shite show Soccer Saturday.. they are so bad .. even the presenter yesterday insinuating Son getting off lightly as he only misses 3 games, Gomes misses many more.. do these guys listen to themselves

  • Willhide
    Will Hide (@Willhide) reported from Camden Town, England

    Why does @SkyUK make it so ****ing impossible to contact them. “You can do most things online”. Well not this. Speaks volumes about its lack of customer care.

  • ashleyeglin23
    Ashley Eglin (@ashleyeglin23) reported from Croydon, England

    This is a great impression you’ve set to new customers. Maybe we should have joined @virginmedia instead. Absolutely disgraceful customer service @SkyHelpTeam

  • mygeeman
    Laolu Olaoye (@mygeeman) reported from Islington, England

    @SkyHelpTeam Some channels are not showing on my #SkyQ. Help needed. @SkyUK

  • OwensBenjamin
    Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

  • AdamXTroy
    ADAM TROY (@AdamXTroy) reported from Islington, England

    Wasted 2 hours of my life on text and app messaging @SkyHelpTeam and nothing! No resolution, nothing! Takes so long for a single response. Your service is on par with @TfL - absolute shit!

  • daisymcandrew
    Daisy McAndrew (@daisymcandrew) reported from Brentford, England

    @Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!

  • Miaopow
    T (@Miaopow) reported from Richmond, England

    Don’t go for Sky broadband as it’s so slowwwwwwww @SkyHelpTeam I’m only getting shit speed.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • LuckyDipster2
    🚥EILEEN🚥 (@LuckyDipster2) reported

    @SkyHelpTeam Do you mean unique phone number at the end of the online help section? That's what I have been trying to use, but it isn't letting me speak to a person.

  • BenAdcock13
    Ben Adcock (@BenAdcock13) reported

    @SkySports The replies to this tells me that unfortunately my sons generation probably will still have the same problems as ours and the ones before. Thanks for all the sound advice though. 😔

  • Fishing51599291
    Fishingman (@Fishing51599291) reported

    @herronaitor How you ment to prove that it went out the guy on skysports was just chatting **** and saying it cost west ham 3 points

  • Barlow242421
    James Barlow (@Barlow242421) reported

    **** off @SkySports about spy gate you boring pricks

  • worhoose
    Poundland Pimp (@worhoose) reported

    @Jt786Mo @SkySports I get that and I and the rest of the world has had it rammed down our throats since the unfortunate murder of George Floyd, there is a lot wrong with the world groups will never get on, colours will have disagreements as will different religions buy ultimately we are one

  • JaysEyeView
    Jay's Eye View (@JaysEyeView) reported

    @SkyHelpTeam Yes I have spent over 4 hours on the phone to customer services to be told there is nothing they can do despite it being your error, not ours. And it hasn’t been confirmed that you will honour the price that I signed up to! Really disappointed!

  • lailazaf
    Laila Zafar (@lailazaf) reported

    @SkyHelpTeam HI there every time I run a check on my broadband it says there is something wrong. I unplug and replug everything and the online system keeps on sending me back to the first page and says there is a problem. This is an on-going issue.

  • SAINTTOBEY
    ÐƦ. Ŧ.Ø.E (@SAINTTOBEY) reported

    @SkySports Why can’t we watch common videos on this channel in Nigeria? It’s so insulting, like wtf. Is the video going to be extorted or what? Bull ****

  • QPRNATNAT
    Nat Nat (@QPRNATNAT) reported

    @SkyHelpTeam hiya is there anyway to send praise for an engineer I had my sky Q installed today and im so impressed how neat the engineer has left it and he gave such amazing service!

  • Alexdavies1Alex
    Alex (@Alexdavies1Alex) reported

    @SkySports Possibly the worst kit i have ever seen.