1. Home
  2. Companies
  3. Sky
  4. Brentford, England
Sky

Sky Outage Report in Brentford, Greater London, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Brentford come from postal codes TW8 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Brentford, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Brentford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Sky

Sky is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Brentford, England

The most recent Sky outage reports came from the following cities: Uxbridge, Southwark, Brentford, City of London, Wandsworth, London, Hackney, Hounslow, City of Westminster, Croydon, Hammersmith, Hayes, Fulham, Enfield Town, and Sunbury-on-Thames.

CityProblem TypeReport Time
Uxbridge Internet 29 minutes ago
Southwark Phone 42 minutes ago
Brentford Internet 8 hours ago
City of London Wi-fi 10 hours ago
Wandsworth Internet 12 hours ago
London Internet 13 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Brentford, England

Latest outage, problems and issue reports in Brentford and nearby locations:

  • maxwallis11
    max wallis (@maxwallis11) reported from Croydon, England

    @SkyUK disgraceful service - customer for 25 years plus - last 8 years no wifi in 4 rooms - continuous loss of signal - no full use of recordable boxes - recently visited by engineer - no help - half the speed - and now a big leaving bill !!! JOKE !

  • hines_stephen
    Stephen Hines (@hines_stephen) reported from Camberwell, England

    @SkyHelpTeam I reached out direct to Openreach who have a more proactive customer service team. They have an engineer at the house now, despite you failing to contact me....

  • del1882
    del (@del1882) reported from Watford, England

    What a load of **** I give up with warburtons so called tactics take off ur best 2 players for 2 numpties and @SkySports stop apologising for bad language it’s a football match people swear !!

  • hines_stephen
    Stephen Hines (@hines_stephen) reported from Camberwell, England

    @SkyHelpTeam I did, and then spent an hour talking to someone on the phone, who offered me an engineer next week. not an acceptable level of service

  • scott_mulligan_
    Scott Mulligan (@scott_mulligan_) reported from Camberwell, England

    @Jimmy_flats @Billy__Piper @SkySports I know he’s rattled because he won’t take my bet. He knows I’m good for it, he’s just talking **** by talking about some weird circle

  • Mr_ISC
    Pasha (@Mr_ISC) reported from Wandsworth, England

    Dear @SkyHelpTeam I want to speak to someone about my recent switch to broadband. It’s not working nearly as well as you sold but now it seems impossible to speak to someone again. Your ability to have an advisor available for sales and then nothing after is beyond frustrating

  • Temple64Sybil
    John Smith (@Temple64Sybil) reported from Harrow Weald, England

    @jd87978 @SkySports Top class, he ain't. Not AJ fault but heavyweight boxing is ****. No one 9f any class like the 60,'s,70's.

  • Ruislipbee
    Russell Turner (@Ruislipbee) reported from Hillingdon, England

    @ThorneintheSide @SkySports What annoys me about the whole saga is the media are telling people how they think they should behave and think. This is a free country and people should be able to express their support or not in what way they see fit !

  • AbulKalamUK
    Abul Kalam (@AbulKalamUK) reported from London, England

    @SkySportsPL @SkySports Never a pen.

  • Phil_Swallow
    Phil Swallow (@Phil_Swallow) reported from Croydon, England

    @SkyHelpTeam Why is this? Why is the service being watered down from what it was?

  • canuckinlondon9
    Cat (@canuckinlondon9) reported from Paddington, England

    @SkyUK very disappointed that Sky thinks it’s acceptable to tell someone they have to wait 3-5 days to@know when they are able to fix a loss of service - while working from home this is causing potential loss of income and/ or increase in cost for alternative solution

  • LucyLVReev
    LVReevo (@LucyLVReev) reported from Chorleywood, England

    Oh sky sport red button not working, have to watch the match on my iPad #watfordfc #SkySports

  • adrian_vickery
    Adrian Vickery (@adrian_vickery) reported from Epsom and Ewell District, England

    @SkySports Another example of why VAR doesn't help the game. It's no penalty. Free kick at best. The coming together happens outside the box, Jamie & Freddie made it perfectly clear. Refereering isn't easy but there needs to be more common sense.

  • Paulaha21043676
    Paula hammond (@Paulaha21043676) reported from Lambeth, England

    @SkyHelpTeam please could you tell me how I can make a complaint.

  • DakThunder
    Dak Thunder (@DakThunder) reported from Richmond, England

    @SkyUK please tell me why @BTGroup needs to be contacted when trying to change my cancellation? Angela at support said there was a 'point of no return.' Please direct me towards this policy. I did not auth the sharing of info bw the 2 companies. Thx.

  • DasMulk
    Sam McMulkin (@DasMulk) reported from Spelthorne District, England

    What's with all the breakup on @SkySports box office. Don't charge £26 if you can't provide a HD service @virginmedia

  • gaishey
    Gaishey (@gaishey) reported from London, England

    I believe the ball went out however #var and #PremierLeague are now frantically sorting it so this never happens to Man Utd themselves in a game, and not surprisingly @SkySports haven’t done a Hawkeye type angle and only show the behind goal views which only prove so much

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @jacktomomax @SkySports Whats your problem.

  • richiepaulo
    Richie (@richiepaulo) reported from Barnet, England

    What a massive screw up that @skysports and @btsportfootball aren’t showing the biggest game of the season so far #LFC v #Spurs with Amazon streaming it instead. That’s nearly as bad as leaving a chance that Italy could play Argentina in Naples.

  • Balmerrrrr
    Liam Balmer (@Balmerrrrr) reported from Spelthorne District, England

    @SkyHelpTeam Can I actually have a contact number to actually speak to someone? This is a joke, pay for a service and don’t receive it. You’ll be quick enough to charge if I cancelled but you don’t turn up and I get a poor reply

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • mattfisher2012
    CyptoMatt (@mattfisher2012) reported

    @SkyHelpTeam Hi Pearl, it says no known issues but when I test my connection it says there is an “outage on the network” which might be effecting me… this is the third time in a month. Why is the customer service number not working either as I would like to switch to BT

  • DeviousSquire
    Stuart Ralphson (@DeviousSquire) reported

    @SkyHelpTeam @NotPrincessChar None of these contract details work, there's clearly an issue on your end as multiple people in the Lancashire area are effected again! I've already lost work due to this and I can't even start today, get it sorted!

  • justcommasense
    Comma Sense (@justcommasense) reported

    @JezCraddock @SkyHelpTeam Ours also down, been offline since 3am. Also WA4. Tried resetting but no joy 🙄

  • lyricg20
    Lyric G (@lyricg20) reported

    What on earth is going on now ? You was down all day yesterday and I was unable to make calls then worked at midnight and now it’s down again @SkyHelpTeam @SkyUK

  • BridgetDon
    Bridge Don (@BridgetDon) reported

    What a joke @SkyHelpTeam I’ve been through the service testing online & it says we need an engineer visit but the next date is the 22nd!! I work from home some days & need an internet connection. All my daughters homework is online. Absolutely ridiculous!

  • ErayM2014
    Insatiable-Eray2019 (@ErayM2014) reported from Islington, England

    @SkyUK hi, I'm trying to reach your customer service number but its saying I've dialled the incorrect number? But I used the same number the other day?

  • SDawes
    Steve Dawes (@SDawes) reported

    @SkyHelpTeam what a shambles of an organisation you are , you owe me money and I cannot get it resolved , every phone number on your website does not ring out saying its an incorrect number , webchat tried this morning and a waste of time , My problem needs resolving !!

  • Cate17uk
    Catherine (@Cate17uk) reported

    @Spil123 @SkyHelpTeam Customer service...are you mad. Not a service they provide.

  • DeviousSquire
    Stuart Ralphson (@DeviousSquire) reported

    @SkyHelpTeam twice in a week now your broadband service has failed in the Lancashire area, i work from home and currently I'm unable to earn an income due to this poor service

  • Louise61640110
    Louise (@Louise61640110) reported

    @mattfisher2012 @SkyHelpTeam Same issue here!!