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Sky outages and service status in Brentford, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 2 outage signals in the last 24 hours around Brentford, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 25, 6:51 PM GMT+1.
  • 59% Internet (59%)
  • 19% Wi-fi (19%)
  • 11% Phone (11%)
  • 6% Total Blackout (6%)
  • 4% TV (4%)
  • 2% E-mail (2%)

The latest reports from users having issues in Brentford come from postal codes TW8 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Brentford, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Brentford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 25: Problems at Sky

Sky is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Brentford, England

The most recent Sky outage reports came from the following cities: Southall, Hammersmith, Hounslow, Brentford, Wandsworth, Kensington, Kingston upon Thames, Wembley, Northolt, Hampton, Hayes, Isleworth, and Ealing.

CityProblem TypeReport Time
Southall Internet 44 minutes ago
Hammersmith Internet 19 hours ago
Hounslow Total Blackout 1 day ago
Hammersmith Internet 1 day ago
Hounslow Internet 1 day ago
Hammersmith Internet 2 days ago

Nearby cities with recent reports

Hammersmith

4 recent signals

19 hours ago
Southall

3 recent signals

44 minutes ago
Hounslow

3 recent signals

1 day ago
Wandsworth

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Brentford, England

Latest outage, problems and issue reports in Brentford and nearby locations:

  • martinjorourke
    Martin O'Rourke (@martinjorourke) reported from Wandsworth, England

    @SkyHelpTeam hi, my phone line has been down for 3 weeks, I've tried everything online to fix it but it's still not working, how can I speak to someone?

  • WoleAdesemoye
    Wolé Adesemoye (@WoleAdesemoye) reported from Hammersmith, England

    @virginmedia is by far the worst TV, broadband and telephone service I’ve received in 20. Customer service is appalling. I was just on the phone and the customer service personal just hung up on me. I just can’t wait to leave and go back to @SkyUK. #avoid #virginmedia

  • londonwhispers
    LittleLondonWhispers 💙 (@londonwhispers) reported from Kensington, England

    I don’t often rant but @skyuk the 9 hrs we’ve wasted with your customer service is a joke. I’ve been a customer of yours from day 1 how on earth do you cancel someone’s broadband & tell them you can’t reinstate it until December 31st #WFH

  • NickHennegan
    Nick Hennegan (@NickHennegan) reported from Hammersmith, England

    @SkyUK are now charging me £80 a month for a basic @skytv and broadband package. I’ve tried to cancel on their website which is almost impossible. I’ve called the phone number they suggested and there is at least a 15 minute wait! I’m being mugged by #Murdoch!

  • faieqahmed02
    (@faieqahmed02) reported from Royal Kensington and Chelsea, England

    @SkySports This multi-view is awful! I want to concentrate on watching 1 match, not 4 of them.

  • SukiHubbard
    suki-design.com (@SukiHubbard) reported from Richmond, England

    @SkyHelpTeam Thanks but that was a lockdown1 issue. I now want to speak to you about something completely different not covered on any of your online forums!

  • flchambers_
    Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam We’ve had no internet since 10:30am (Wandsworth). Can you tell us what the issue is and when it’s likely to be back pls? 🙏🏼

  • heatherfarmbro
    Heather Farmbrough (@heatherfarmbro) reported from Richmond, England

    @SkyHelpTeam I have no Sky Tv and you’ve now postponed next engineers visit for 10 March. Last 8 evenings patchy internet with unstable signal. This is dire. Need net to watch tv. Help.

  • OpenMindMH
    Rachel (@OpenMindMH) reported from Wandsworth, England

    @SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!

  • sparkyhester
    M a r k H e s t e r (@sparkyhester) reported from Ealing, England

    @SkyHelpTeam still having patchy broadband and now satellite signal has dropped again. In W3, London. Any problems in the local area I should be aware of?

  • kmckeand
    Kate McKeand (@kmckeand) reported from Wandsworth, England

    @SkyUK I’ve had no broadband for 10 hours and can’t get any information about when the issue will be fixed?

  • ms_ansbro
    Ansbro (@ms_ansbro) reported from Hammersmith, England

    @SkyHelpTeam @LBHF really disappointed 5 months attempting to arrange access to the communal dish and no one in council or sky can help. £80 in phone calls. Today will be cancelling contract and asking for service charge to be amended as can’t use dish.

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @SkySports So many comments of old entitled men saying it’s all banter snd they don’t see the problem. Sad.

  • munirawilson
    Munira Wilson MP 🇺🇦 (@munirawilson) reported from Richmond, England

    Hey @SkyUK, we've been without broadband at home for five days now. Like millions of others, my husband and I can't work without decent internet access. Your customer service is glacial. Please can you help!

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Thanks Claire Can you confirm that there is an outage in my area, and that it’s being worked on? It’s been 24 hours now…

  • vfbr2001
    Christian (@vfbr2001) reported from Ealing, England

    @SkyUK I need to order a new sky q box because mine doesn’t support hdr/4K but I cannot get through on the phone. Is there anyway of doing this without phoning?

  • WendySimmonds69
    Wendy Simmonds (@WendySimmonds69) reported from Kingston upon Thames, England

    @SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???

  • 25FernaFan
    Nigel Wilkinson 🐝 💯👕 (@25FernaFan) reported from Southall, England

    @mothball69 He’s a ****!! He NEVER uses “the whole package” for ANY Club except Manchester City!!!!? No shame @SkySports !! NONE!! Embarrassing.

  • pujab29
    Puja Bhatia (@pujab29) reported from Paddington, England

    @SkyHelpTeam I quite knew I couldn't expect any kind of support from your end. The homemove team had given me this frame 20 days ago as well. Didn't think it would take 40-45 days just to get wifi up and running in my house

  • AlysenMiller
    Alysen Miller (@AlysenMiller) reported from Wandsworth, England

    @SkyHelpTeam Needless to say I have done that and it did not resolve my issue. I have been on hold now for 45 minutes. Why do you hate your customers?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Aa9_UTD
    Asem (@Aa9_UTD) reported

    @AlagbaEberechi @SimplyUtd @SkySports A medical doesn't check if ur fit to play or not teliemens was signed wjth an injury as well The point of the medical to see if u have any major injuries that can result in season enders Utd tried to spin it that he has that but we will never know Imo carrick didn't want him

  • ukokospeaks
    CIC🎤🎧⚽️ Liverpool Forever🔴🔴🔴🔴🔴 (@ukokospeaks) reported

    @SkySportsNews Lol why this clown 🤡 gets so much air time especially on skysports is laughable. Was a crap player aswell! Lol Skysports standards nowadays 😒

  • CBthehat
    CB (@CBthehat) reported

    @SkySports Putting the MNF Chelsea v Fulham knowing they were in the League cup draw. 9 L1 games had to be moved for your armchair audience convience. Now thousands of match going fans have to change their plans for your poor scheduling.

  • LordHalfpenny
    David Halfpenny (@LordHalfpenny) reported

    @SkyHelpTeam shocked by the call my parents had today - demanding payment for a box not returned, when they haven’t recieved the returns box.. then when I questioned it, the guy hung up! Appalling service!

  • KevinDe30315301
    Kevin Delaney (@KevinDe30315301) reported

    @SkySports Feeling bad two matches on sky today and sky are doing a documentary on kevin keegan what a ******* useless channel

  • AnnBurnip
    Mrs B (@AnnBurnip) reported

    @swinburne_mark @SkySportsPL @SkySports Agree, but if the worst happens I’m pretty sure the BBC are covering the pre match tributes. It’s likely to be shown on BBC Look North & The One Show said they would definitely be showing it on Monday night.

  • hughes1873
    david hughes 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@hughes1873) reported

    One month after switching from Vodafone to Sky we still have no home broadband. Sky transferred the wrong fibre line, disrupted a separate business connection and now appears to be targeting it again. Told to cancel & start over. @SkyHelpTeam #Shambles #NoOwnership #avoidSky

  • A_Roj88
    Aaron Rogers (@A_Roj88) reported

    I like the new @SkySports PL Highlights on the app… BUT… I don’t think it should be showing what’s about to happen at the bottom of the clip. (See pics) You find yourself WAITING for that’s person action because you ‘what’s coming’ Hopefully a fix🙏 But yeah good feature

  • JonExistsToday
    Jon Murphy, Officially Unofficial!  (@JonExistsToday) reported

    Hey @SkyUK you know people hate sky sports+, so would you like to explain to me why it is that, when I called because it was freezing every two seconds, your solution was to send a new box? Cancelling sky sports the second rugby season is over. Looking elsewhere.

  • turnbu6000
    Doug Turnbull (@turnbu6000) reported

    @SkyUK having to delete and reinstall the SkyGo app twice within a fortnight is not what I’d call good customer service - come on man