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Sky outages and service status in Brentford, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Brentford, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received May 28, 10:54 AM GMT+1.
  • 67% Internet (67%)
  • 20% Wi-fi (20%)
  • 6% E-mail (6%)
  • 4% TV (4%)
  • 3% Total Blackout (3%)
  • 1% Phone (1%)

The latest reports from users having issues in Brentford come from postal codes TW8 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Brentford, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Brentford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 28: Problems at Sky

Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Brentford, England

The most recent Sky outage reports came from the following cities: Brentford, Hammersmith, Wandsworth, Wembley, Southall, Northolt, Kensington, Hounslow, Feltham, Hayes, Fulham, and Paddington.

CityProblem TypeReport Time
Brentford Internet 8 hours ago
Hammersmith Internet 1 day ago
Wandsworth Internet 1 day ago
Hammersmith Internet 2 days ago
Hammersmith Internet 2 days ago
Wembley Internet 2 days ago

Nearby cities with recent reports

Hammersmith

22 recent signals

1 day ago
Wandsworth

2 recent signals

1 day ago
Southall

2 recent signals

4 days ago
Northolt

2 recent signals

4 days ago
Wembley

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Brentford, England

Latest outage, problems and issue reports in Brentford and nearby locations:

  • OpenMindMH
    Rachel (@OpenMindMH) reported from Wandsworth, England

    @SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!

  • dbritten
    David Britten #RenewParty (@dbritten) reported from Wandsworth, England

    Awful #CustomerService @SkyUK you managed to cut off my Sky. Engineer attended to update SkyQ,failed due to council regulations, told throw away Q card keep old one(3 months ago).Today viewing card error, as I had not installed new viewing card to Old system.3 days wait new card

  • maryyasmine
    Mary 🍒 Ben Chilwell simp | لويس 💖 (@maryyasmine) reported from Kensington, England

    @LunaForeverr @JamilaJemstone @SkySports Because we know Sky prefers when people are horrible to each other, textbook Murdoch

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @KatLueth @SkyHelpTeam Also from Twickenham here - and no Sky broadband for 24 hours now. Website says there’s an outage but also says ‘no problem with your service at your address’. Any chance of some clarity ?

  • flchambers_
    Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam We’ve had no internet since 10:30am (Wandsworth). Can you tell us what the issue is and when it’s likely to be back pls? 🙏🏼

  • LondonNIrish
    PJ (@LondonNIrish) reported from Wandsworth, England

    @SkyHelpTeam hi. I have recently moved home and transferred my BB. However the router still hasn’t arrived. Can someone pls help? Thanks

  • The_Caz
    Caz Young (@The_Caz) reported from Wandsworth, England

    @emma_wheatley @SkyUK That's so unsafe! I hope you manage to get a solution as if it's anything like ours you can barely have 2 people online at the same time.

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam hi guys, internet in Popes Lane, Ealing has been down since Friday. Having to go without is rather frustrating. I’ve gone through all trouble fixing but no joy. Can you help please??

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Hi, @SkyHelpTeam I am having #broadband issues. The connection keeps dropping. Are there any known issues in SW11 1NG area? If not, there is one!

  • kypros_michael
    Kypros Michael🔰🇬🇷🇨🇾 (@kypros_michael) reported from Wandsworth, England

    @SkyHelpTeam Seriously guys, for three days now the internet has dropped constantly.. we are supposed to be working at home as well as home schooling and you guys can’t fix this or make it stable? It’s a joke... maybe you guys can email my kids teachers and my bossto explain....

  • robin1302
    Robin Evans (@robin1302) reported from Brentford, England

    @SkySports @Tyson_Fury Never wanted it anyway. As soon as Joshua called his bluff it was obvious this would happen.

  • ozwilliams101
    Kevin Williams (@ozwilliams101) reported from Kensington, England

    @SkyHelpTeam what is happen with the internet outage, it has been ongoing since 12.30????

  • ChrisLabrey
    Chris Labrey (@ChrisLabrey) reported from Richmond, England

    @SkyHelpTeam Ran tests. We have no Internet so cannot get on line. It seems a wider issue for TW11 though

  • MikeBovill
    Mike Bovill (@MikeBovill) reported from Richmond, England

    Three Women’s Euros play-offs and three international friendlies, including the @Lionesses , and NONE of the scores are on the @SkySports football scores app. So poor.

  • MarkLTalbot
    Mark Talbot (@MarkLTalbot) reported from Hounslow, England

    So how does @SkyUK treat a customer of nearly 30 years lied to at 18 month renewal that SkyGo will still work in Portugal save as to downloads when they find out it doesn’t? @SkyUK **** on them that’s how offering just £25 compo! Obviously they simply don’t care about reputation.

  • kmckeand
    Kate McKeand (@kmckeand) reported from Wandsworth, England

    My @SkyUK broadband just keeps dropping today in SW18 but the app says no issues. Clearly there are???

  • en1gmaw4
    Janice 🌊🌊🌊 🐀 (@en1gmaw4) reported from Brentford, England

    @SkyHelpTeam I realise that sky don’t want you to cancel anything so that’s why they keep you waiting online for a loyalty expert for so far 1.45 hours. Was only going to cancel the tv #shambles #joke #shocking

  • harryfangfoss
    Harry Allen (@harryfangfoss) reported from Richmond, England

    @OpenreachHelp 24 hours have now passed and nobody from @SkyHelpTeam or @OpenreachHelp have given me any explanation or update as to why I still have no fibre broadband after our “installation” yesterday. Not to mention the material damage done to my property yesterday.

  • londonwhispers
    LittleLondonWhispers 💙 (@londonwhispers) reported from Kensington, England

    I don’t often rant but @skyuk the 9 hrs we’ve wasted with your customer service is a joke. I’ve been a customer of yours from day 1 how on earth do you cancel someone’s broadband & tell them you can’t reinstate it until December 31st #WFH

  • jessica281815
    Jessica (@jessica281815) reported from Wandsworth, England

    @SkyHelpTeam Why is my internet down?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • e_glinert
    Ed Glinert (@e_glinert) reported

    @AJg87652993 @BazettTony88772 @SkySports What an idiot!

  • JBxIxx
    JB (@JBxIxx) reported

    @jillyalb @SkySportsPL @SkySports Yeah, that game is on Main Event WTF are we watching it on + I swear if they cut off at the end of the match to something else!!

  • mickdublfc
    michael murphy (@mickdublfc) reported

    @weluvrogercook @SkySportsPL @SkySports what ******** am I paying for…… cancellation coming tomorrow

  • HuwJ85
    Huw J (@HuwJ85) reported

    Club should just do the absolute minimum when it comes to SkySports from now on. No more sit down interviews just the pre/post match interviews and that's it.

  • baggie_7
    Sam (@baggie_7) reported

    @SkyHelpTeam hello Ive come to end of my sim contract and want to upgrade on it but I cant online and there's no offers on it Can you help me please 🙏

  • Nigenemo
    Nige (@Nigenemo) reported

    @ManUtd @bestcanton7 He most certainly is but @SkySports are doing their best to get it taken away saying it was an own goal. Sky are a **** bitter biased company

  • DavidNSansom
    David Sansom (@DavidNSansom) reported

    That’s an absolute disgrace from Sky. All they had to do was keep one channel focused on Arsenal but we have seen nothing. I think a mass complaint should go in. If this was Utd, City or Liverpool would this happen.Absolutely disgusting. Start a petition! @SkyFootball @SkySports

  • Louise192P
    Louise (@Louise192P) reported

    @SkySports I'll give it a miss. Worst season for a long time unfortunately

  • freddie_alex
    Freddie 🌈 and Freya 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@freddie_alex) reported

    Dear @SkyHelpTeam my broadband is down and when I checked to see if any outages online you tell me I don't have broadband with you! I do. What is going on?

  • jimmyshabba
    Manc Jim 🤘🏻 (@jimmyshabba) reported

    @SkyUK shocking treatment from your mobile customer service team this week. Over an hour in 2 separate calls! Lied to from advisors and talked over constantly on the call. Asked to escalate but no one available! 12 years I’ve been with you, absolute jokers