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Sky outages and service status in Brentford, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 6 outage signals in the last 24 hours around Brentford, including 6 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 15, 3:41 PM GMT+1.
  • 70% Internet (70%)
  • 17% Wi-fi (17%)
  • 6% Total Blackout (6%)
  • 4% E-mail (4%)
  • 3% TV (3%)

The latest reports from users having issues in Brentford come from postal codes TW8 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Brentford, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Brentford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 15: Problems at Sky

Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Brentford, England

The most recent Sky outage reports came from the following cities: Hammersmith, Southall, Brentford, Wandsworth, Hounslow, Feltham, Northolt, Wembley, Hayes, Fulham, Paddington, Twickenham, Kensington, and Hampton.

CityProblem TypeReport Time
Hammersmith E-mail 3 hours ago
Southall Wi-fi 6 hours ago
Hammersmith Internet 7 hours ago
Brentford Internet 8 hours ago
Hammersmith Internet 19 hours ago
Wandsworth Internet 22 hours ago

Nearby cities with recent reports

Hammersmith

28 recent signals

3 hours ago
Wandsworth

2 recent signals

22 hours ago
Southall

1 recent signals

6 hours ago
Hounslow

1 recent signals

1 day ago
Feltham

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Brentford, England

Latest outage, problems and issue reports in Brentford and nearby locations:

  • jessica281815
    Jessica (@jessica281815) reported from Wandsworth, England

    @SkyHelpTeam I find it very disingenuous when you tell people to check if it is an internal issue when really you have turned the internet off, when you are already incredibly expensive. Where is my internet?

  • The_Woodsy
    Woodsy #EndLockdownNow #NoVaccinePassports (@The_Woodsy) reported from Wandsworth, England

    Question to @SkySports : How is it, that when Spurs win, the other team never turned up, it’s never that Spurs didn’t allow the opposition to play and deserved the win, never!

  • richnewm
    richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyUK so what wrong with sky Internet yet again sky Internet always seams to be down lately

  • theresacoote
    topcat500 (@theresacoote) reported from Brentford, England

    @SkyHelpTeam haven’t been able to contact to our broadband since at least 6am this morning living in the Wembley area ha9 any know issues ?

  • harryfangfoss
    Harry Allen (@harryfangfoss) reported from Richmond, England

    @OpenreachHelp 24 hours have now passed and nobody from @SkyHelpTeam or @OpenreachHelp have given me any explanation or update as to why I still have no fibre broadband after our “installation” yesterday. Not to mention the material damage done to my property yesterday.

  • ChrisLabrey
    Chris Labrey (@ChrisLabrey) reported from Richmond, England

    @SkyHelpTeam Ran tests. We have no Internet so cannot get on line. It seems a wider issue for TW11 though

  • calendarboysuk
    Will Kane (@calendarboysuk) reported from Twickenham, England

    @SkyHelpTeam I have been assisted by so many wonderful members of the executive response team over the past few months that i need their help once more but can’t seem to find a contact number as i am about to move home once again & need their valued help can someone get in touch?

  • kmckeand
    Kate McKeand (@kmckeand) reported from Wandsworth, England

    @SkyUK I’ve had no broadband for 10 hours and can’t get any information about when the issue will be fixed?

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Hi, @SkyHelpTeam I am having #broadband issues. The connection keeps dropping. Are there any known issues in SW11 1NG area? If not, there is one!

  • ranaraptor
    Rana Rahman (@ranaraptor) reported from Wandsworth, England

    @SkyUK I’m trying to reach you by phone but it’s impossible. I need support for my faulty sky q box. Thanks

  • PeteTheRef
    🇺🇦 Pete Paterson 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪🇪🇺#RejoinEU (@PeteTheRef) reported from Ealing, England

    .@SkySports, what's the problem with having a cricket handle. Potts should be on 3 wickets for close to 15 runs from 24 overs. It's a 'tour de force'.

  • njb81
    Natalie Richardson (@njb81) reported from Richmond, England

    @SkyHelpTeam hi team - my network speed has dropped below your minimum guaranteed for quite a few days over the last 30, how do I manage a refund as per your guarantee ?

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Anyone else around #Northcote road having @SkyUK #broadband issues?

  • Fifi_adams
    Fiona Adams (@Fifi_adams) reported from Richmond, England

    @SkyUK our tv/phone/broadband all down but we can’t find a number to call to check it out. We’re in TW11, London. Any news on fixing?

  • Fabs11111111
    xxx (@Fabs11111111) reported from Kensington, England

    @SkyHelpTeam GooD afternoon Nathan Thank for reaching out to Me Ok so 2 things So the problem was on the 7th of this month my tv and broadband taken And the mobile was not taken on the 7th I gave specic instructions cause last year in Feb I had a very bad accident. Know I'm much better

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam No, it’s an outside issue. So I’m (kinda) patiently waiting for it to be fixed… obviously I can’t work from home (or at all), whilst it’s down. Is there any way you can update me please? Had no update for 4 hours…

  • Dumes618
    Jeannie Dumas (@Dumes618) reported from Hammersmith, England

    @SkyHelpTeam I’m afraid this is a poor excuse. Given the current climate as a result of the covid pandemic @SkyUK has had a year to figure out how to expedite their services to customers that are stranded and without wifi

  • AlysenMiller
    Alysen Miller (@AlysenMiller) reported from Wandsworth, England

    @SkyHelpTeam my broadband keeps going down (SW London) and you have contrived to make it literally impossible to speak to a human being on the phone. We are working and homeschooling (or not). How do you propose to resolve this?

  • NickHennegan
    Nick Hennegan (@NickHennegan) reported from Hammersmith, England

    @SkyUK are now charging me £80 a month for a basic @skytv and broadband package. I’ve tried to cancel on their website which is almost impossible. I’ve called the phone number they suggested and there is at least a 15 minute wait! I’m being mugged by #Murdoch!

  • martinjorourke
    Martin O'Rourke (@martinjorourke) reported from Wandsworth, England

    @SkyHelpTeam hi, my phone line has been down for 3 weeks, I've tried everything online to fix it but it's still not working, how can I speak to someone?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • LocalShane
    LocalShane (@LocalShane) reported

    @AFC_Gooner_Mark @SkySports Terrible father

  • CityBrigzy
    HB (@CityBrigzy) reported

    @AFC_Gooner_Mark @SkySports Poor lad. About to see your team on the edge of glory and souless father takes it away from him despite this could be his escape & downtime during a busy period. Shite.

  • AnthonySudworth
    Anthony Sudworth (@AnthonySudworth) reported

    @AFC_Gooner_Mark @SkySports *******... its 3 to 4 hours out of his day..at a potentially title winning game.

  • 76VEEKAY
    Alice (@76VEEKAY) reported

    Need to start filming some of the transitions skysports puts in there because I'm pissed the entire **** off

  • SparksK21
    Mark Kelly (@SparksK21) reported

    @SkySportsBoxing @SkySports No one wants to see that again, very uncomfortable beat down and this one could well be worse.

  • johnbhur
    John Hur (@johnbhur) reported

    @SkyHelpTeam It gets better. Useless w*nkers. So basically they don’t offer support at all. Ridiculous

  • Plancks
    Tony Banks (@Plancks) reported

    @SkySports Under Carrick, we won't be challenging for anything. Carrick will be fired mid season because he will fail woefully. We had better not offer him the job. His naivety will be greatly exposed and take advantage of

  • nadlings
    ***** (@nadlings) reported

    @McLarenF1 this sucks and feels like that skysports thing that tried to "appeal" to females

  • klseymanuel
    Loo (@klseymanuel) reported

    @SkySportsNews @SkySports Damn

  • Tommyymoran
    Tommy * (@Tommyymoran) reported

    @SkyHelpTeam please can someone contact me. Your team have messed up my account. Asked to cancel sky sports was told it would be done at the end of my contract and no fee. Yet you’ve done it from today? And charging me £60