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Sky Outage Report in Brentford, Greater London, England

Why is my Sky service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Brentford come from postal codes TW8 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Brentford, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Brentford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Brentford, England

The most recent Sky outage reports came from the following cities: Hammersmith, London, Croydon, Hackney, City of Westminster, City of London, Islington, Purley, Wembley, Northolt, Uxbridge, Southwark, Brentford, Wandsworth, and Hounslow.

CityProblem TypeReport Time
Hammersmith Internet 2 hours ago
London Internet 2 hours ago
Croydon Wi-fi 4 hours ago
Hammersmith Internet 6 hours ago
London Total Blackout 6 hours ago
Hackney TV 15 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Brentford, England

Latest outage, problems and issue reports in Brentford and nearby locations:

  • MummyKarenKing
    A fairly odd parent (@MummyKarenKing) reported from Richmond, England

    @SkyHelpTeam It says there’s a problem with your internet and then I get the message that’s in the picture I previously sent

  • SumanBhuchar
    Suman Bhuchar (@SumanBhuchar) reported from Wandsworth, England

    @SkyHelpTeam is there an outage in tooting? I haven't had any internet this morning so unable to work

  • hana_ros01
    Hana A 💙 (@hana_ros01) reported from Croydon, England

    @SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not

  • mariabilici
    cherrypick (@mariabilici) reported from Wandsworth, England

    @SkyHelpTeam any rough estimate on when the Wimbledon outage will be fixed?

  • TheLoneRanger00
    Adam King (@TheLoneRanger00) reported from Paddington, England

    @SkySports We put our towel down first!!!!

  • FrooMoo
    Moozer (@FrooMoo) reported from London, England

    @SkyHelpTeam We pay you for a service and we are not getting it. I don't care if it is you or Openreach. I just want someone to give me back my broadband.

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam No, it’s an outside issue. So I’m (kinda) patiently waiting for it to be fixed… obviously I can’t work from home (or at all), whilst it’s down. Is there any way you can update me please? Had no update for 4 hours…

  • NickHennegan
    Nick Hennegan (@NickHennegan) reported from Hammersmith, England

    @SkyUK are now charging me £80 a month for a basic @skytv and broadband package. I’ve tried to cancel on their website which is almost impossible. I’ve called the phone number they suggested and there is at least a 15 minute wait! I’m being mugged by #Murdoch!

  • kleman14
    Aaron Kleman (@kleman14) reported from City of London, England

    Let’s ramp up England’s problem striker to city speculation now @SkySports

  • MarkLTalbot
    Mark Talbot (@MarkLTalbot) reported from Hounslow, England

    So how does @SkyUK treat a customer of nearly 30 years lied to at 18 month renewal that SkyGo will still work in Portugal save as to downloads when they find out it doesn’t? @SkyUK **** on them that’s how offering just £25 compo! Obviously they simply don’t care about reputation.

  • nipmeister
    Paul Emery (@nipmeister) reported from Wandsworth, England

    @adfleming @SkyHelpTeam Same issue - unable to work!!!

  • Noods1
    Noodles (@Noods1) reported from Kensington, England

    @SkyHelpTeam I have no broadband since last night! I’ve tried all the troubleshooting! Can anyone help?! SW17

  • justvickyxox
    justvickyxox (@justvickyxox) reported from Merton, England

    @SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.

  • Maria_MsBlueSky
    Maria D (@Maria_MsBlueSky) reported from Merton, England

    @SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks

  • MartinJSorensen
    Martin (@MartinJSorensen) reported from Camden Town, England

    @SkyHelpTeam @SkyUK waving for help from Hampstead London! hello? Our broadband is down down down and sometimes it kicks in for a few brief moments since yesterday. Is there a situation? Got deadlines and it’s getting close to catastrophe here HELP! #skybroadband

  • OpenMindMH
    Rachel (@OpenMindMH) reported from Wandsworth, England

    @SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!

  • terryjc
    Terry ! (@terryjc) reported from Southall, England

    @SkyHelpTeam I’ve never cancelled my account as far as I’m aware . Only upgraded over the years . I’ve been a member since before digital .

  • AvWeekJuliet
    Juliet Trew (@AvWeekJuliet) reported from Merton, England

    @SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband

  • FrooMoo
    Moozer (@FrooMoo) reported from London, England

    @SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?

  • cnormanv
    CarlosE (@cnormanv) reported from Banstead, England

    Is @SkyUK fixing the internet and phone problem sometime soon? I live in Banstead and haven’t had service all day. Unable to speak with anyone in Sky

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • fastfeet1971
    Steven Fitzhugh (@fastfeet1971) reported

    @SkyHelpTeam good afternoon Sky Help Team. Do you know when engineers will be allowed back into houses please as I’m waiting on satellite dish and Sky Q installation? I’ve had to cancel one visit already #reallyannoying

  • sharanique
    100Angels (@sharanique) reported

    @SkyHelpTeam @missdnailz The service in South Norwood is rubbish!! it’s even worst when there is bad weather, especially when it rains!

  • markrowney
    Mark Rowney (@markrowney) reported

    @SkyHelpTeam That I and half of south London have no broadband because a local exchange is down. When will it be fixed please? I do seem to know more than yourself at this stage.

  • Emmanusquelle
    Emmanuelle Smith (@Emmanusquelle) reported

    @SkyHelpTeam Any updates on service in South London SE25 or how long it might take to fix?

  • MissKsadventure
    Harriet E.F Clay (@MissKsadventure) reported

    @SkyHelpTeam it's been over 3 hours and still no internet in South London SE25. Can we have a time frame as to when this issue will be resolved so we can communicate to work how long we will be offline...

  • NikamaruSensei
    NikamaruSensei (@NikamaruSensei) reported

    @RTSnyderCut @SkyUK Well in Greece we have a telephone and internet company, Vodafone, which has hbo but no hbo max and I don't know what are the details for actually having this service

  • Swati1283
    Swati Patel (@Swati1283) reported

    @SkyHelpTeam is there an update on the south london outage?

  • kalvin_horabin
    Kalvin (@kalvin_horabin) reported

    FUMING with @SkyUK @SkyHelpTeam 😓my mum passed away in December and I called to cancel her contract with them and set a new one up in my name as I’ve taken on her property. They told me that they couldn’t get me set up for a few weeks, but, in the meantime I could

  • sarah52870672
    sarah (@sarah52870672) reported

    @SkyHelpTeam @KimSpen43477918 This is disgraceful. Your service had been down for 4 hours and counting with no information provided as to when it will be fixed and instead of addressing that issue you tell people to UPGRADE their package?!?!?! Unbelievable. Fix the actual issue at hand please

  • 14da40253b124f2
    pause life (@14da40253b124f2) reported

    @Madaboutcharity @SkyHelpTeam also to note that it’s crap when it’d actually working, the “super fast broadband” is actually super slow and cuts out every 20 mins. it’s absolutely outrageous