Sky

Sky Outage Report in Brentford, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Brentford come from postal codes TW8.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Brentford, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Brentford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Brentford, Greater London, England 01/30/2026 11:30

January 30: Problems at Sky

Sky is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Brentford, Greater London, England

The most recent Sky outage reports came from the following cities: Hackney, London, Northolt, Hounslow, Paddington, Ealing, Croydon, Islington, Southwark, Tower Hamlets, Addlestone, City of London, Kensington, Woking and Hayes.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Wi-fi
United KingdomNortholt E-mail
United KingdomHounslow Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Brentford, England

Latest outage, problems and issue reports in Brentford and nearby locations:

  • harispurs82 Hari Patel (@harispurs82) reported from Tottenham, England

    Just cancelled my @virginmedia account due to the person on the other side of the phone was not worthy of my hard earned money because of mr Tosin you lost a valued customer of over 5 years. @SkyUK @TalkTalkTV @BTGroup I am available for your services. Best offer wins

  • gww1996 George⚽️ (@gww1996) reported from Hounslow, England

    @SkyUK Sort out your crappy internet .. been down for 24 hours ! Stupid .. pay for a service to not even get it

  • ThatMichaelW Michael Wilkinson (@ThatMichaelW) reported from Lambeth, England

    @rtownl @SkyHelpTeam My Vodafone Broadband is just as bad. Drops out randomly. Quicker to use the 4G on my phone.

  • ashleyeglin23 Ashley Eglin (@ashleyeglin23) reported from Croydon, England

    Waited a month for @SkyHelpTeam to come to fix Sky Q after it didn’t work 30 mins after original installation. Swapped the box, yet now have a ‘mode not supported’ message on my TV whenever I try to switch it on. Placed this order in August, haven’t been able to watch Sky TV yet

  • Browniethered Paul Brown (@Browniethered) reported from Hounslow, England

    @SkyHelpTeam Why do I have to call to cancel Sky Movies! And there’s a 20 minute waiting time absolute Joke!!!

  • lorrainemking Lorraine King (@lorrainemking) reported from Brentford, England

    @NW6Rd You've just reminded me my contract is up with my absolutely appalling @SkyUK broadband. It's so slow it's like AOL dial-up

  • VixSeaman Victoria Seaman (@VixSeaman) reported from Hounslow, England

    Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys

  • Manners69 Mani Gill (@Manners69) reported from Datchet, England

    Absolutely ridiculous service from @SkyUK @SkyHelpTeam - installed on the 9th November but nothing working till the 19th November!!! Paying for 100s of channels but receiving only 5 in that time!!

  • JGuestRecruiter John Guest (@JGuestRecruiter) reported from City of London, England

    @SkyHelpTeam to be there again, ask to make a complaint to be put on hold again for another 30 mins.... rivalling SWR for worst service in 2019 #fail

  • sweeney31 wiggo sweeney (@sweeney31) reported from City of London, England

    @SkyHelpTeam good evening Could you follow me as I’ve an issue with receiving any sky tv channels, I’ve just spoken to someone on the phone regarding an engineer and the date they have given me is 14th December which is unacceptable

  • harispurs82 Hari Patel (@harispurs82) reported from Tottenham, England

    Been on the phone with @virginmedia the level of customer service is ridiculous. Been on the phone for over an hour explaining I received I call on Friday from them about upgrading my tv broadband and phone. However I explained @SkyUK we’re doing a amazing Black Friday deal.

  • SouthpawBoxNews Phil Rogers (@SouthpawBoxNews) reported from Tottenham, England

    @SkySportsPL @SkySports That is piss poor from Everton

  • VixSeaman Victoria Seaman (@VixSeaman) reported from Richmond, England

    @SkyHelpTeam Ok thanks we were told he was coming today and he would call and neither happened. So mixed messages from several different call centre agents. Not to worry I'm sure we'll come to a resolution tomorrow and that resolution will be us switching to a more competent provider.

  • VixSeaman Victoria Seaman (@VixSeaman) reported from Hounslow, England

    @SkyHelpTeam I'm very irritated by your terrible service. Not only did you terminate my broadband service a week early, we've waited 2wks for an engineer, only for him to arrive, say he's not comfortable drilling holes, insult my husband & then leave! Completely unacceptable!

  • marvelreid83 Darren Reid (@marvelreid83) reported from London, England

    Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄

  • zakmp4 BIG zakmp4 (@zakmp4) reported from Hammersmith, England

    holy **** I can’t wait till I switch from @SkyUK to an actual decent provider absolutely dog shit

  • PropPersonnel Anthony Hesse (@PropPersonnel) reported from Egham, England

    @westers123 Joking apart, they really need to sort the streaming issues out if they want it to catch on. If these games were available on @SkySports as well, I'd be watching Sky. No comparison - IMHO.

  • shiparttn shipar ahmed (@shiparttn) reported from Wandsworth, England

    @SkyHelpTeam my broadband is so bad since Saturday 😡 with sky q paying so much for this shit services

  • zakmp4 BIG zakmp4 (@zakmp4) reported from Hammersmith, England

    I can’t even fathom into words my hatred for your internet service @SkyUK

  • mich1749 michelle stone (@mich1749) reported from Merton, England

    @SkyUK Haha unbelievable I just came back to sky..after cancelling my contract I got promise after promise of it will be better.. but still you never fail to disappoint

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • scottwaters41 Scott Waters (@scottwaters41) reported

    @SkyHelpTeam was promised a call back on the 2nd. CR had been raised to fix an issue with me not being able to order Ultrafast Plus. No call. Why?

  • ashleym2k ashley mansfield (@ashleym2k) reported

    Sadly still not had reply from complaint to dunstable depot@DPDgroup_news ( this is the only dpd Twitter account I can find for them ) as per the advice I did get from my original call I will now need to contact the sender @SkyUK about the poor dpd service

  • michelleamason michelle mason (@michelleamason) reported

    @SkyHelpTeam I have logged into their acc and run the connection test (I am not with them).it says theres a problem and to call sky to go through the next steps of sorting it out. they are almost 90 and are unable to crawl around plugging things in and out so can’t you just send an engineer?

  • cockneyjew1 cockneyjew (@cockneyjew1) reported

    @SkyHelpTeam Sports package, I don’t want to sign in to anything surely there must be a number you can phone without having to sign in.

  • aternoy Alexis Ternoy (@aternoy) reported

    @SkyHelpTeam @WeAreOpenreach we don't know why they didn't come, we re-schedule and wait. We are both working from home, no internet, we pay for dongle (30£ each p,m) and you keep offering apolgise and no resolution. We are exhausted to have to chase OURSELVES (not you, you never call us)

  • StandardLeeb From Another Place 🎃 🌹 (@StandardLeeb) reported

    @SkyHelpTeam I can't see the full link there, but on the Website it doesn't let you downgrade. Are you saying there is no text method of customer support (e.g. email, Live Chat or here)? I can't get through via phone. I this isn't an option I'll be forced to cancel my subscription.

  • KirstenSmithHR Kirsten Smith (@KirstenSmithHR) reported

    @TheChiefCheese @SkyHelpTeam I have had ALL the tech issues this week… so I feel you! My hot water, internet & two phones so far 😳 As much as I believe the woo woo stuff I wonder if it’s all the 5g stuff they’re doing.

  • itomb Tom ن✊🏻🇪🇺🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇿🇦🇳🇦🇵🇸🏳️‍🌈 (@itomb) reported

    @SkyHelpTeam wow! On hold for 45 mins told I had to be transferred to another department then just cut off! This is not a way to treat customers!

  • EmiPlays_ emily. (@EmiPlays_) reported

    @SkyHelpTeam Hi there, I've been having internet troubles for several weeks as it keeps disconnecting/reconnecting and we keep having to use the Sky reconnect/fix only for it to go off again. Our internet has been off at least 7 times today and whilst it is only for short bursts-

  • EwanMur48575694 Ewan Murray (@EwanMur48575694) reported

    @SkyHelpTeam any update on the sky outage in Scotland.