Sky Outage Report in Walton-on-Thames, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 30: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent Sky outage reports came from the following cities: Ealing, London, Epsom, Northolt, Hounslow, Paddington, Addlestone, Kensington, Woking, Hayes, Staines, Slough, Greater London, Tadworth and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Ealing |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| Epsom |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Philip Collins
(@PhilipCollins24) reported
from
Richmond, England
@barbedquill @WillGreenwood @matt9dawson @lionsofficial @SkySports Good point. Never noticed that before.
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Ellie ..†
(@elxliee) reported
from
Kingston upon Thames, England
@SkyHelpTeam hi my broadband is down at Kt12sa, is there any issues as I’m working from home and cant get back online
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Anna Fergusson
(@FeistyFifties23) reported
from
Kensington, England
@SkyHelpTeam I am having problems with my set top box in that it does not have internet connection.
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peter
(@peter33266430) reported
from
Slough, England
@SkyHelpTeam can’t believe it I have paid for my sky movies and they have cancelled it it’s about time to cancel my subscription
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David Clark 🇬🇧
(@d4vidc88) reported
from
Chertsey, England
@SkyHelpTeam what’s going on with your crap WiFi today not been working most of the day!! Get better service with @bt sort it out
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Keiran Betteley
(@kbetteley) reported
from
London, England
@Elpifco3 @coleddievickers @bluesam33 @SkySports Surely makes more sense for us to accept that no one could have foreseen this and just cancel the season out of respect for the thousands who died. Terrible shame for the red lot from across the park but you win some, you lose some... couldn’t happen to s nicer bunch...
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Neil
(@neilbays) reported
from
London, England
@SkySports Poor #NHS staff! As if they haven't had to go through enough fear and pain
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peter
(@peter33266430) reported
from
Slough, England
@SkyHelpTeam absolutely disgusted with sky customer service , was my intention to renew but have decided to cancel so dam rude could not give me a renwal price, lived sky but have decided to cancel and hiven my 1 months notice
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
Screw you @SkyUK and your insufferably shit internet connection. Screw. You.
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(high-room)
(@hyrume1) reported
from
Hounslow, England
@SkyUK your wifi is shit, sort it out
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Bigdai🍷🍺🚲🏴🤘
(@Bigdai100) reported
from
Esher, England
@SkyHelpTeam Looks like a power line problem my end. Back to WiFi to the box
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Veronica Van Muyen
(@verona_vm) reported
from
London, England
@SkyHelpTeam our WiFi has been down (London) since yesterday morning, tried everything imaginable, followed instructions, unplugged everything and plugged it back in, restarted, to no avail.
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Christopher A. Hamer
(@chrisahamer) reported
from
Kingston upon Thames, England
@_alexwalton @SkyHelpTeam Great customer service there, especially as cutting people off during the COVID 19 outbreak seems terribly sensible.
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Alan Back
(@ARBack1) reported
from
Richmond, England
@WillGreenwood @matt9dawson @lionsofficial @SkySports I was there for the Durban test. Never forgotten
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Jonathan
(@mrjonnyrimmer) reported
from
Wandsworth, England
@SkyUK I appreciate there are plenty of more serious issues afoot, but attempting to remove an expensive package from my subscription is impossible if you insist I have to call. When I do you advise you can’t take my call. Blatant attempt to trap customers ... pls resolve
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Rebeccah
(@RebeccahCJ) reported
from
Spelthorne District, England
@SkyHelpTeam I have tried for weeks to reach someone. Tried calling. Tried online chat. Tried tweeting. Now a shielding person is without Broadband and TV. Now he can't do his vital shopping online. I need help with this. Please tell me how we can get help.
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Ashley James
(@ashleyljames) reported
from
Wandsworth, England
@citythameslink1 @SkyUK I want to cancel my movies subscription but I won't let me do it online. Says I need to call!
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scott
(@scottherne01) reported
from
Hounslow, England
@SkyUK if someone doesn’t call I will cancel my direct debit. Conking people and making impossible to speak to someone!!
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peter
(@peter33266430) reported
from
Slough, England
@SkyHelpTeam I rang sky to renew my sky package, but the advisor said I can have it for £40 so I said whst about sky soorts she said I can’t give you price on that, I think it’s bad selling, *** would I know how much it will be in June, say if I can’t afford it at June then what
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David Clark 🇬🇧
(@d4vidc88) reported
from
Chertsey, England
@SkyHelpTeam what the hell is going on with your crap WIFI all days it’s been down! Sort it out
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Paul 🇺🇦 🇪🇺🌈🏳️⚧️ 🔶
(@AceBlaggard) reported
@OpenreachHelp Weve lost phones and calling LL won't even connect, mobile just drops call, ADSL remains fine. I've confirmed the fault is external but @SkyHelpTeam say we have to pay for an engineer to fix your side bcos we're out of contract! That can't be right!
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Ross Cleary
(@xCarvalhox) reported
@SkySports Awful fans on here. Soo many agendas. The same people who were praising Shaw and Maguire at the Euros. Fickle nonsense.
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ŁĒŴÍŠ
(@itchennorthszn) reported
@YoutubeOJDUBZ @LBRthfc @SkySports Your YouTube channel is terrible. Give up
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Sam
(@MyBigMouth97) reported
@IJongosi @SkySports Terrible joke tbh
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Amandeep (Emma) Stevens
(@dilemma1979) reported
@SkyHelpTeam I have done all that, again, if my messages were being read you guys would know that. I have paid for something I am not receiving. Customer services aren't helping so will report to the proper agency
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Padmanabh Vora
(@Padm89) reported
@SkyHelpTeam Hi, it says 'There is an Outage in your area. We're working on it.' My neighbour uses Sky - he has no issues.
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Jamie Murray
(@jamiemurray__) reported
@SkyHelpTeam I am trying to phone sky to speak to someone about setting up a new sky tv account with a friends & family discount code but can’t figure out how to speak to someone? Automated service telling me to go online but can’t put discount code in. Please help
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Kelly Keogh-Lovering
(@misspoppins1) reported
@SkyUK I've been trying to talk to an actual person for an hr now... I'm sick of being cut off and given automated options when I need to speak to someone as a matter of urgency.... I'm appalled by the lack of customer care!!!
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Des Kennedy
(@ThatDesKennedy) reported
@SkyHelpTeam Hi. I am trying to leave you because of poor vustomer service. I tried to do it online and a chat bot has put me in a queue and said it would be longer than an hour (illustrating why I am leaving). Is there any way to expediate this? All I want to do is leave you
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Tam
(@Scarlettheart99) reported
@SkyUK I didn't receive my automatic compensation for the WiFi being down (engineer confirmed it was not a problem my end). It was down for over a week