Sky Outage Report in Walton-on-Thames, Surrey, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent Sky outage reports came from the following cities: Hammersmith, London, Paddington, Southall, Richmond, Brentford, Kensington, Banstead, Hounslow, Wembley, Wandsworth, Hampstead, Slough, Camden Town and Northolt.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| Paddington |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Sky Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Devesh Mangtani
(@DeveshSport) reported
from
Camden Town, England
@SkyHelpTeam Our Sky Go Extra suddenly stopped working and I can't find an option to activate or check it online. Help please!
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Jill Pay
(@belugajill) reported
from
Camden Town, England
@SkyHelpTeam No I've tried that and it doesn't work. I want to speak to a real person, as is my right as a long term paying customer.
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Hadders 🇪🇺 #FBPE
(@chelsian) reported
from
Epsom and Ewell District, England
@MQuaminasBarnet @SkyHelpTeam Feel your pain, had those issues with virgin before, not funny especially when working at home🙁
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
Why is it so difficult to get help from @SkyHelpTeam .. my sky Q won’t connect to my Sky hub box
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam When I go to the link and do all what it says and it asks if it works, which it doesn’t , it just takes me to a blank page so there is no further help
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Hadders 🇪🇺 #FBPE
(@chelsian) reported
from
Epsom and Ewell District, England
@Tavelocity @MQuaminasBarnet @SkyHelpTeam Yeah, they start off ok then slowly drop down to a crap speed, going to call up virgin soon to find out why ours is back to crap speed again
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam No at the end of the steps I get a blank page that’s the problem 😤
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John Cahillane
(@johncahillane85) reported
from
Iver Heath, England
@skytv @SkyHelpTeam Absolutel atrocious that you are not sending engineers into property's of people classed as keyworkers or those with underlying health issues while all this is on going I am one minibox down just had an argument with a customer service rep on the phone
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John Cahillane
(@johncahillane85) reported
from
Iver Heath, England
@skytv @SkyHelpTeam absolutely atrocious that you are not sending engineers into property's of keyworkers/people with underlying health issues while all this is one going 2 people in my household come under that category one sky q minibox down... Tweet 1 of 2
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Vince Skillcorn Judo
(@Vinceskillcorn) reported
from
Chobham, England
@SkyHelpTeam Thanks I have solved it. I switched my VPN off and it went through. I did not realise it would be a problem.
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I don’t like this @SkyUK Don’t want to help people who have been Furlough and told me they can’t get a manager to call me. @BorisJohnson the government needs to help here before we all get in to debt because of it. @SkyHelpTeam @SkyNews @BBCNews
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@SkyHelpTeam Anyway, that’s the last I’ll say about it. I’ve cancelled my Direct Debit so the ball’s in your court. Suggest you send me a bill for whatever I might owe you; I’ll pay it then we can call it a day. I’ll never use any of your services again.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@JayHayon66 @SkyHelpTeam It’s ridiculous I pay over £100 a month and when there’s issues I’m not allowed to call cause I’m not a key worker but I still have to work from home . And my job is actually supporting the NHS 😤
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Paul Pollington
(@Pollingtonp77) reported
from
Hounslow, England
@SkyHelpTeam I spoke to a member of the team and we've overcome the issue. The problem I now have is that I was told that I could mirror programs from my sky go to my TV until the box arrives, but this isn't the case.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@SkyHelpTeam You clearly haven’t read my tweets very carefully. I don’t want to “get in touch with the right team” or “explore my options”. I want to give you my two weeks’ notice of cancellation of my broadband service. That’s all; it’s simple.
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
@charlotte19831 @SkyUK @BorisJohnson @SkyHelpTeam @SkyNews @BBCNews They are bloody useless, wont get a manager to call us and won’t do anything to help.
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Sam Sparrow 🇪🇺
(@SamRSparrow) reported
from
Hillingdon, England
@SkyHelpTeam hi our Sky Q keeps freezing and saying we have no satellite signal, but our status is all fine as is our network connection. We have been through the troubleshooting online which hasn’t fixed it and you’ve removed your phone number to call. Please help.
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Ross Pearce
(@Ross__Pearce) reported
from
Hillingdon, England
@RyanJoForrester @SkySports No I agree the season needs to be finished! As there's a chance any team from 13th could get into the play offs. My main concern with the original tweet is the money these teams in the relegation zone will get if they don't go down. It's totally unfair!
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
I hate @SkyUK so I call the phone help and the answer to my sky Q not connecting is to send a Ethernet cable which will take 5 working day’s... **** off I pay £120 a month and now I can’t use my sky mini boxes or get any on demand stuff @SkyHelpTeam you are ***************
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Andy Webb - Say Hello 👍👋🏻
(@AndyWebbDJ) reported
from
Burnham, England
@dparv @skytv No daniel Full Upgrade, dish wiring everything @SkyHelpTeam So damn frustrating
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Brian Discombe
(@MMA_Stig) reported
@SkyHelpTeam When trying to watch Sky News on a tablet i get message stating a problem connecting to Sky Go network, Error code 0-01. Can watch other news and Sky channels and recordings. Is there a problem somewhere?
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brian kavanagh
(@bkbray80) reported
@SkyHelpTeam hi I upgraded to sky ultra fast.2 weeks ago. since then my phone line is dead.I have reset router etc. I have been without phone line over xmas which was not good.Can you help me please
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jennifer hunt
(@JenapearsonHunt) reported
@SkyUK is there a problem with your telephones? Unable to contact
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bemusedmusings
(@jonnycowell) reported
@SkyHelpTeam It has taken six weeks for you to activate my Broadband. I have spoken to your teams countless times and all I get, is a reply that states I will be updated in 48 hours. we are now at WEEK SIX past my install date and I still have no internet. FIX THIS NOW
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Jessica Lane
(@L1991Jessica) reported
Horrendous experience with @SkyHelpTeam - internet constantly cuts out despite paying extra for a boost service I have never once received. Even if your service was free I wouldn't want it.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK wow! I write a letter adressing some issues and SKY wrote back. Standard letter, thanks for contact. Nothing. Not one issue addressed. Could this company be any worse?
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Stephen Porter
(@stephenporter70) reported
@SkyHelpTeam I’ve tried ringing but couldn’t get to actually speak to anyone! I’ve filled in a complaint form online instead
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Meriam Khan
(@MeriamKhan64) reported
@SkyHelpTeam Not really useful to have to scroll through loads of messages to find what might work for you! My main box works fine, mini is the problem. It is hardwired as per discussion pre-xmas with your helpline. So frustrating nothing works & have to reboot everytime 4/5 x aarrgghh!
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Voneron
(@Voneron) reported
Experiencing an absolute **** show with @SkyUK when trying to move house and upgrade our account. Hours and hours on the phone and we've had our dates cancelled twice. Surely taking over a line from a previous Sky subscriber is something that happens all the time??
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Alex Bourne 🔶
(@alexgbourne) reported
Hello @SkyHelpTeam during a call with broadband help I agreed to upgrade to super fast broadband - if done remote why do I have to wait for 2 weeks can’t I have it now ?