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Sky Outage Report in Walton-on-Thames, Surrey, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Walton-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Sky

Sky is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Walton-on-Thames, England

The most recent Sky outage reports came from the following cities: Hammersmith, Wembley, Northolt, Uxbridge, Brentford, Wandsworth, Hounslow, Hayes, Fulham, Sunbury-on-Thames, Paddington, Guildford, Camden Town, Woking, and Southall.

CityProblem TypeReport Time
Hammersmith Internet 2 hours ago
Hammersmith Internet 19 hours ago
Hammersmith Internet 1 day ago
Hammersmith Wi-fi 1 day ago
Wembley Internet 2 days ago
Northolt Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • IDRISFERTOUT
    IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England

    @SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?

  • ChrisLabrey
    Chris Labrey (@ChrisLabrey) reported from Richmond, England

    @acday89 @SkyHelpTeam Yep. We’re down too.

  • quinsquarters
    Chris Phillips (@quinsquarters) reported from Effingham, England

    @SkyHelpTeam is there an issue with BB in Effingham area? All lights green but laptop and Q box can’t connect to the internet

  • IAGallosi
    Ian Gallosi (@IAGallosi) reported from Ealing, England

    @virginmedia broadband down again. Every month there’s at least one problem. Contract can’t end soon enough. So glad to be going back to @SkyUK . If you’re thinking of going with Virgin Media, stay well away! #useless #workingfromhomefail

  • justvickyxox
    justvickyxox (@justvickyxox) reported from Merton, England

    @SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.

  • MikeBovill
    Mike Bovill (@MikeBovill) reported from Richmond, England

    Three Women’s Euros play-offs and three international friendlies, including the @Lionesses , and NONE of the scores are on the @SkySports football scores app. So poor.

  • ChrisLabrey
    Chris Labrey (@ChrisLabrey) reported from Richmond, England

    @SkyHelpTeam Ran tests. We have no Internet so cannot get on line. It seems a wider issue for TW11 though

  • pakigerian
    aadam (@pakigerian) reported from Hillingdon, England

    @conret91 @SkySportsPL @SkySports Var isn’t the issue, it’s the people using it

  • sattapaal
    Sattapaal (@sattapaal) reported from Hillingdon, England

    @Naby_Lass @SkyUK ****. Do you have access to the BT sport's app??

  • MrsScreech
    Jess (@MrsScreech) reported from Hillingdon, England

    @SkyHelpTeam not happy being charged a £30 admin fee to re-contract with you. Can something be done about this please as I am a Diamond VIP customer?

  • CasKnight
    Casimir Knight (@CasKnight) reported from Camden Town, England

    Does anyone know if @SkySports have a red button service where you can watch Mourinho watching the game as @SpursOfficial win at Wembley today?

  • MartinJSorensen
    Martin (@MartinJSorensen) reported from Camden Town, England

    @SkyHelpTeam @SkyUK waving for help from Hampstead London! hello? Our broadband is down down down and sometimes it kicks in for a few brief moments since yesterday. Is there a situation? Got deadlines and it’s getting close to catastrophe here HELP! #skybroadband

  • The_Woodsy
    Woodsy #EndLockdownNow #NoVaccinePassports (@The_Woodsy) reported from Wandsworth, England

    Question to @SkySports : How is it, that when Spurs win, the other team never turned up, it’s never that Spurs didn’t allow the opposition to play and deserved the win, never!

  • tsbains64
    TB 10 (@tsbains64) reported from Slough, England

    @SkySports redbutton not working #redbutton

  • LisaMaylin
    Lisa Maylin (@LisaMaylin) reported from Banstead, England

    @SkyUK please can you explain how you can treat your elderly customer (of nearly 30 years) so appalling? You should be ashamed! Please let me know who I can contact to complain on my fathers behalf!

  • IDRISFERTOUT
    IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England

    @SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?

  • FionaFwarlow
    Fiona (@FionaFwarlow) reported from Richmond, England

    @SkyHelpTeam Hello, yes I have & it says no known issues. But our Sky went down just after 12:00pm today. I have tried all the usual but no luck!

  • LauraGreenawa12
    Laura Greenaway (@LauraGreenawa12) reported from Merton, England

    @BeckyEverson @SkyUK @virginmedia Nope, virgin always lagging or down completely, have to reboot or switch between 2g or 5 g

  • ms_ansbro
    Ansbro (@ms_ansbro) reported from Hammersmith, England

    @SkyHelpTeam @LBHF really disappointed 5 months attempting to arrange access to the communal dish and no one in council or sky can help. £80 in phone calls. Today will be cancelling contract and asking for service charge to be amended as can’t use dish.

  • Fifi_adams
    Fiona Adams (@Fifi_adams) reported from Richmond, England

    @SkyUK our tv/phone/broadband all down but we can’t find a number to call to check it out. We’re in TW11, London. Any news on fixing?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • AquarianGeorgia
    Georgia (@AquarianGeorgia) reported

    @SkyHelpTeam But can’t you just give me an answer. You’re here to help.

  • Stamfordrich
    Sideways⭐️⭐️ (@Stamfordrich) reported

    @Sporf @SkySports @chris_kammy One of the only tidy ones is it because he never played for Liverpool or United

  • southcoast_01
    Southcoast (@southcoast_01) reported

    @thomasgilroy78 @SkySportsBoxing @SkySports When Taylors corner are telling him he needs a knockout in the 12th to win the fight, it’s pretty clear what’s happened. No corruption/backhanders, just poor officiating. Ebony Jones fight being a draw should of set alarm bells

  • sarahmurphy9
    sarahmurphy (@sarahmurphy9) reported

    @SkyHelpTeam need to speak to someone about a bill. I cannot pay nearly £300 to get my internet back up anything you can do to help.

  • JohnMalt1
    John Maltman 🐲♑️ (@JohnMalt1) reported

    @SkySports @Carra23 Absolute justice! He should never have played for Chelsea again after refusing to be substituted in the 2019 final.

  • Tabspearl
    TabithaPearl (@Tabspearl) reported

    I have been a @SkyUK customer for some time now and I find it very unacceptable that I am being expected to pay for a service I am not receiving

  • TKGDee
    TKGDee (@TKGDee) reported

    @SkyHelpTeam did you know your broadband is down?

  • ToNyMcC28
    Tony (@ToNyMcC28) reported

    @skytv @SkyUK I need to downgrade my package which can only be done by phone after a 1 hour wait. No wait up upgrade funnily enough! Should I just cancel my direct debit? Money hungry and pathetic customer service.

  • cockwomblefree
    Bobby Zelmut (@cockwomblefree) reported

    @WxmSimpson @SkySports @GNev2 Not in the bottom Three, 2 points behind the second richest club in the country, above Everton and a point behind Brentford with a game in hand and major players with long term injuries, not bad for someone who has "lost the plot".

  • stefaniebritton
    Strictly Stefanie (@stefaniebritton) reported

    Thanks @YahooCare for not helping me resolve my email issue and telling me it's Sky who needs to help. Thanks @SkyHelpTeam for telling me it's Yahoo problem! What do I do now!!!!