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Sky Outage Report in Walton-on-Thames, Surrey, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Walton-on-Thames, Surrey, England 12/04/2025 14:50

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Walton-on-Thames, Surrey, England

The most recent Sky outage reports came from the following cities: Hammersmith, London, Hounslow, Greenford, Woking, Wembley, Brentford, Wandsworth, Fulham, Greater London, Paddington, Slough, Redhill, Southall and Hampstead.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • SukiHubbard suki-design.com (@SukiHubbard) reported from Richmond, England

    @SkyHelpTeam Thanks but that was a lockdown1 issue. I now want to speak to you about something completely different not covered on any of your online forums!

  • CabbieOO7 CabbieOO7 🇬🇧 (@CabbieOO7) reported from London, England

    @SkyHelpTeam Think the best option is to move to another provider as 12 months of Sky has been terrible

  • Lewoodman Lisa Woodman (@Lewoodman) reported from Merton, England

    @SkyHelpTeam @Jimmy74923391 London in general I agree with, I’m Morden and it’s been severely cutting and I upgraded to superfast a few months ago! All trouble shooting tried. Sky needs to now investigate.

  • WoleAdesemoye Wolé Adesemoye (@WoleAdesemoye) reported from Hammersmith, England

    @virginmedia is by far the worst TV, broadband and telephone service I’ve received in 20. Customer service is appalling. I was just on the phone and the customer service personal just hung up on me. I just can’t wait to leave and go back to @SkyUK. #avoid #virginmedia

  • JefferyOllie Ollie Jeffery (@JefferyOllie) reported from Redhill, England

    @SkyUK because we are with @virginmedia who are the worst Internet provider on the planet my daughter is eating into her mobile data. Do you have any offers for year 10 Students to help them with data. Thank You

  • AliCat2329 alison williams ♐🦄 (@AliCat2329) reported from Wandsworth, England

    @SkyHelpTeam hi I need your help ! Every night my interrogation goes down between 12.30 and 3 am !! During this time I have no internet access ive tried running tests abs they say an engineer needs to visit them after 3am it comes back ! Why am I losing internet every night ???

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @emma_wheatley @SkyUK That's so unsafe! I hope you manage to get a solution as if it's anything like ours you can barely have 2 people online at the same time.

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    Hi @SkyCricket @SkyHelpTeam ! Another major cricket series lost from your service. How much will you be compensating your customers, or should we just cancel all together?

  • AlysenMiller Alysen Miller (@AlysenMiller) reported from Wandsworth, England

    @SkyHelpTeam my broadband keeps going down (SW London) and you have contrived to make it literally impossible to speak to a human being on the phone. We are working and homeschooling (or not). How do you propose to resolve this?

  • ranaraptor Rana Rahman (@ranaraptor) reported from Wandsworth, England

    @SkyUK I’m trying to reach you by phone but it’s impossible. I need support for my faulty sky q box. Thanks

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @emma_wheatley @SkyUK Ours is exactly the same. Super slow and their solution is to upgrade to SkyQ... except we can't get fibre here and only have 1 tv so zero benefit.

  • sparkyhester M a r k H e s t e r (@sparkyhester) reported from Ealing, England

    @SkyHelpTeam still having patchy broadband and now satellite signal has dropped again. In W3, London. Any problems in the local area I should be aware of?

  • kypros_michael Kypros Michael🔰🇬🇷🇨🇾 (@kypros_michael) reported from Wandsworth, England

    @SkyHelpTeam Seriously guys, for three days now the internet has dropped constantly.. we are supposed to be working at home as well as home schooling and you guys can’t fix this or make it stable? It’s a joke... maybe you guys can email my kids teachers and my bossto explain....

  • wentworthlindsa Lindsay (@wentworthlindsa) reported from Esher, England

    @Thenew84 @SkySports Unfortunately this is the main weapon for poor white people

  • LondonNIrish PJ (@LondonNIrish) reported from Wandsworth, England

    @SkyHelpTeam hi. I have recently moved home and transferred my BB. However the router still hasn’t arrived. Can someone pls help? Thanks

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    @SkyHelpTeam No, streaming to my TV, phone has two bars WiFi signal, TV has no internet connection - 6ft away, check internet settings on TV tells me it’s connected then not then is then not

  • DJPlucknett Dennis Plucknett (@DJPlucknett) reported from Brentford, England

    @SkySports Go goal but should have been a penalty typical bad decision by the officials

  • AlysenMiller Alysen Miller (@AlysenMiller) reported from Wandsworth, England

    @SkyHelpTeam Needless to say I have done that and it did not resolve my issue. I have been on hold now for 45 minutes. Why do you hate your customers?

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    @SkyHelpTeam is there a problem with broadband in KT9 or is it just mine?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • afroulaaaaa afroditi panagiotidi (@afroulaaaaa) reported

    @SkyHelpTeam They told me if issue exists tomorrow to call Sky back. @SkyHelpTeam i am working from home full time. I am unable to work. Can you please advise on when issue will be fixed please ? I upgraded my broadband 2 months ago to have quicker internet and paying more for that (2/2)

  • Tina28111043 Tina (@Tina28111043) reported

    @SkyHelpTeam Sky is such a scam the wifi always goes down at some random time in the night it’s ridiculous and the bill is so expensive for what. Clearly the west midlands issue has not been fixed if it’s still down for people.

  • afroulaaaaa afroditi panagiotidi (@afroulaaaaa) reported

    @SkyHelpTeam They told me if issue exists tomorrow to call Sky back. @SkyHelpTeam i am working from home full time. I am unable to work. Can you please advise on when issue will be fixed please ? I upgraded my broadband 2 months ago to have quicker internet and paying more for that. (2/2)

  • JoeJFletcher Joe Fletcher (@JoeJFletcher) reported

    @SkyHelpTeam The lady is sending me a new router, which I'm 99% certain isn't the issue. I'm frustrated with how long this has been going on for now. I'm consistently 16 mps lower than my guaranteed speed.

  • Callum19072339 Callum (@Callum19072339) reported

    @SkyHelpTeam Issue is resolved 🙏

  • IanGSimon54 Ian Simon (@IanGSimon54) reported

    @SkyHelpTeam Below is a message from O/Reach this morning. Who do I believe pls? What should I do..... No service for 12 days isnt acceptable! Your provider will be able to get more info on this for you and let you know of the exact timescales as they'll be managing your fault.

  • misterbeverage Steve Beer (@misterbeverage) reported

    @SkyHelpTeam So, I've been a @skytv customer for 20 years... and my ancient Sky+ HD box is no doubt past it's best. Phoned up today and was surprised to be told it's £99 for a new one. Doesn't loyalty count for anything these days?

  • lisaannejenkins Lisa Jenkins (@lisaannejenkins) reported from Hackney, England

    @SkyUK Internet down yet again......including my landline. That's the 4th time as many months 😬

  • renjithvishal12 vishal (@renjithvishal12) reported

    @RicardoSpratt93 @SkySports The current barca revenue to wage ratio is 115%. Even if messi plays for free it will be 95%. And the laliga salary cap is set at 70%.so they cant register him. Even the new signings cant be registered due to this issue. And i think so 50% pay cut is also against the law.

  • SCillerai Sara Cillerai (@SCillerai) reported

    @SkyHelpTeam Hello @SkyHelpTeam I've been trying everything since yesterday night. Internet is still down, and I need to work from home. It appears other people have been affected in N1. I would appreciate if the problem was solved immediately, it's the second time it has happened this week.