Sky

Sky Outage Report in Walton-on-Thames, Surrey, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Walton-on-Thames, Surrey, England 01/10/2026 20:05

January 10: Problems at Sky

Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Walton-on-Thames, Surrey, England

The most recent Sky outage reports came from the following cities: Wandsworth, London, Redhill, Kensington, Hammersmith, Slough, Hounslow, Dorking, Hampton, Brentford, Epsom, Paddington, Uxbridge, Guildford and Leatherhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomWandsworth TV
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon TV
United KingdomRedhill TV
United KingdomWandsworth TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • MargaretPart Margaret Partridge (@MargaretPart) reported from Egham, England

    @SkyHelpTeam hi. I've tried calling but wait time is unbelievable I wanted to discuss my issue. I'd rather not put it here so send me a link so we can chat.

  • Mister_Luke_K Luke (@Mister_Luke_K) reported from Merton, England

    @SkyUK internet has just gone down in SW19 area for me and neighbours I have children here that need to get online to do schoolwork!!! Can we have some idea when it’s coming back??? What do I pay too dollar for if I can keep my connection??

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @emma_wheatley @SkyUK That's so unsafe! I hope you manage to get a solution as if it's anything like ours you can barely have 2 people online at the same time.

  • AlysenMiller Alysen Miller (@AlysenMiller) reported from Wandsworth, England

    @SkyHelpTeam Needless to say I have done that and it did not resolve my issue. I have been on hold now for 45 minutes. Why do you hate your customers?

  • AlysenMiller Alysen Miller (@AlysenMiller) reported from Wandsworth, England

    @SkyHelpTeam my broadband keeps going down (SW London) and you have contrived to make it literally impossible to speak to a human being on the phone. We are working and homeschooling (or not). How do you propose to resolve this?

  • wentworthlindsa Lindsay (@wentworthlindsa) reported from Esher, England

    @Thenew84 @SkySports Unfortunately this is the main weapon for poor white people

  • KateMcKeown01 Kate McKeown (@KateMcKeown01) reported from Merton, England

    @SkyHelpTeam hey guys, we’re in south west London and our internet has been down for a while now? Is there a problem your end? #sendhelp #workingfromhome

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @emma_wheatley @SkyUK Ours is exactly the same. Super slow and their solution is to upgrade to SkyQ... except we can't get fibre here and only have 1 tv so zero benefit.

  • SarahElizBall Sarah Ball (@SarahElizBall) reported from Chertsey, England

    @SkyHelpTeam are there any reported problems in Chertsey, Surrey? No Wi-Fi since last night, please help!

  • Peachey_79 Charlene Peachey (@Peachey_79) reported from Wandsworth, England

    Hey @virginmedia My mate has moved house and you have increased her payments but given her a lesser package and now I can’t cancel cause you won’t let her.... @SkyHelpTeam what deals can you do for my friend?

  • jay_fenton Jay Fenton (@jay_fenton) reported from Banstead, England

    @SkyUK so fed up of your poor broadband signal! I will be calling up tomorrow to cancel my subscription with you

  • heatherfarmbro Heather Farmbrough (@heatherfarmbro) reported from Richmond, England

    @SkyHelpTeam I have no Sky Tv and you’ve now postponed next engineers visit for 10 March. Last 8 evenings patchy internet with unstable signal. This is dire. Need net to watch tv. Help.

  • chelsedean70 Dean Travers (@chelsedean70) reported from Merton, England

    @SkyHelpTeam Internet just gone off been ok all morning. Please help as my daughters epilepsy watch works off the Internet to send auto updates on her

  • ChampionSinghC Preet Chind Champion (@ChampionSinghC) reported from Southall, England

    @SkyHelpTeam Want to throw sky box q in the bin! The worst coverage ever! Constant stop start with the boxes. Horrible service.

  • AliCat2329 alison williams ♐🦄 (@AliCat2329) reported from Wandsworth, England

    @SkyHelpTeam hi I need your help ! Every night my interrogation goes down between 12.30 and 3 am !! During this time I have no internet access ive tried running tests abs they say an engineer needs to visit them after 3am it comes back ! Why am I losing internet every night ???

  • LeiSachelle aleibeauty.com (@LeiSachelle) reported from Camden Town, England

    How do we cancel our internet subscription ASAP @SkyUK

  • Dumes618 Jeannie Dumas (@Dumes618) reported from Hammersmith, England

    @SkyHelpTeam I’m afraid this is a poor excuse. Given the current climate as a result of the covid pandemic @SkyUK has had a year to figure out how to expedite their services to customers that are stranded and without wifi

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    Hi @SkyCricket @SkyHelpTeam ! Another major cricket series lost from your service. How much will you be compensating your customers, or should we just cancel all together?

  • linopolis Lino.. Oh. 💙 (@linopolis) reported from Brentford, England

    What could possibly make me switch from my terrible 30mbps download @SkyUK fibre service? A £2 a month price hike. @virginmedia here I come!

  • kypros_michael Kypros Michael🔰🇬🇷🇨🇾 (@kypros_michael) reported from Wandsworth, England

    @SkyHelpTeam Seriously guys, for three days now the internet has dropped constantly.. we are supposed to be working at home as well as home schooling and you guys can’t fix this or make it stable? It’s a joke... maybe you guys can email my kids teachers and my bossto explain....

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • MissA30118639 Miss A (@MissA30118639) reported

    @Elliotd25851456 @MaloneyFabian @SkyHelpTeam Not working in Ammanford either

  • zoespoor Zoe Spoor (@zoespoor) reported

    Between @SkyUK (who I’m currently in the process of leaving anyway due to shocking service and signal) and @O2 my day is screwed!

  • SueTilden Sue Tilden (@SueTilden) reported

    @SkyHelpTeam Can you tell me when our broadband will be back and when I use my 4g data, it is so so slow!

  • GrahamWoolford Graham Woolford (@GrahamWoolford) reported

    Can't believe #Sky #SkyWiFi #SkyBroadband is not trending when its been down since 7pm last night in the South East with no update or expectation of fix @SkyHelpTeam

  • wired2thebrink Alan (@wired2thebrink) reported

    @matty_odonoghue Other issue is Sky equipment is set up so broadband dies you own WiFi dies. So my Disabled Wife unable to use voice control lights,or adjust heating on her support bed or the hive heating. Yes you can't get online but WiFi should stay up for these inhome devices. @SkyHelpTeam

  • jo87932025 jo (@jo87932025) reported

    @SkyHelpTeam what time scale is expected to reinstate services to the South East? What compensation will be offered for those who have been without services for in excess of 12 hours? This seems like very poor service from Sky 1/?

  • kassie_linn3 Klaire (@kassie_linn3) reported

    @SkyHelpTeam still down in cardiff/barry. Do you know when it’ll be back up or are you just going to respond with soon..

  • AutoWhiteBalanc furiouskitten (@AutoWhiteBalanc) reported

    @SkyHelpTeam @ShannonJaye_ Please stop spamming with this message. If it’s a national outage all the line testing in the world isn’t gonna help is it?

  • JODYALLEYCAT JODY (@JODYALLEYCAT) reported

    @SkyHelpTeam any news on the broadband outage? It's been over 15 hours and a lot of people work from home @BBCNews

  • cdlewis4 Christian Lewis (@cdlewis4) reported

    @SkyHelpTeam Maybe you should elaborate further on what the issue is and how much longer it is likely to be down for, there’s a lot of angry customers out there. Where do I stand if I want to move to a different broadband supplier even though I’m mid contract with sky ?