Sky Outage Report in Walton-on-Thames, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 10: Problems at Sky
Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent Sky outage reports came from the following cities: Wandsworth, London, Redhill, Kensington, Hammersmith, Slough, Hounslow, Dorking, Hampton, Brentford, Epsom, Paddington, Uxbridge, Guildford and Leatherhead.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth |
TV | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
TV | |
| Redhill |
TV | |
| Wandsworth |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Margaret Partridge
(@MargaretPart) reported
from
Egham, England
@SkyHelpTeam hi. I've tried calling but wait time is unbelievable I wanted to discuss my issue. I'd rather not put it here so send me a link so we can chat.
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Luke
(@Mister_Luke_K) reported
from
Merton, England
@SkyUK internet has just gone down in SW19 area for me and neighbours I have children here that need to get online to do schoolwork!!! Can we have some idea when it’s coming back??? What do I pay too dollar for if I can keep my connection??
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@emma_wheatley @SkyUK That's so unsafe! I hope you manage to get a solution as if it's anything like ours you can barely have 2 people online at the same time.
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Alysen Miller
(@AlysenMiller) reported
from
Wandsworth, England
@SkyHelpTeam Needless to say I have done that and it did not resolve my issue. I have been on hold now for 45 minutes. Why do you hate your customers?
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Alysen Miller
(@AlysenMiller) reported
from
Wandsworth, England
@SkyHelpTeam my broadband keeps going down (SW London) and you have contrived to make it literally impossible to speak to a human being on the phone. We are working and homeschooling (or not). How do you propose to resolve this?
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Lindsay
(@wentworthlindsa) reported
from
Esher, England
@Thenew84 @SkySports Unfortunately this is the main weapon for poor white people
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Kate McKeown
(@KateMcKeown01) reported
from
Merton, England
@SkyHelpTeam hey guys, we’re in south west London and our internet has been down for a while now? Is there a problem your end? #sendhelp #workingfromhome
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@emma_wheatley @SkyUK Ours is exactly the same. Super slow and their solution is to upgrade to SkyQ... except we can't get fibre here and only have 1 tv so zero benefit.
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Sarah Ball
(@SarahElizBall) reported
from
Chertsey, England
@SkyHelpTeam are there any reported problems in Chertsey, Surrey? No Wi-Fi since last night, please help!
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Charlene Peachey
(@Peachey_79) reported
from
Wandsworth, England
Hey @virginmedia My mate has moved house and you have increased her payments but given her a lesser package and now I can’t cancel cause you won’t let her.... @SkyHelpTeam what deals can you do for my friend?
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Jay Fenton
(@jay_fenton) reported
from
Banstead, England
@SkyUK so fed up of your poor broadband signal! I will be calling up tomorrow to cancel my subscription with you
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Heather Farmbrough
(@heatherfarmbro) reported
from
Richmond, England
@SkyHelpTeam I have no Sky Tv and you’ve now postponed next engineers visit for 10 March. Last 8 evenings patchy internet with unstable signal. This is dire. Need net to watch tv. Help.
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Dean Travers
(@chelsedean70) reported
from
Merton, England
@SkyHelpTeam Internet just gone off been ok all morning. Please help as my daughters epilepsy watch works off the Internet to send auto updates on her
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Preet Chind Champion
(@ChampionSinghC) reported
from
Southall, England
@SkyHelpTeam Want to throw sky box q in the bin! The worst coverage ever! Constant stop start with the boxes. Horrible service.
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alison williams ♐🦄
(@AliCat2329) reported
from
Wandsworth, England
@SkyHelpTeam hi I need your help ! Every night my interrogation goes down between 12.30 and 3 am !! During this time I have no internet access ive tried running tests abs they say an engineer needs to visit them after 3am it comes back ! Why am I losing internet every night ???
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aleibeauty.com
(@LeiSachelle) reported
from
Camden Town, England
How do we cancel our internet subscription ASAP @SkyUK
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Jeannie Dumas
(@Dumes618) reported
from
Hammersmith, England
@SkyHelpTeam I’m afraid this is a poor excuse. Given the current climate as a result of the covid pandemic @SkyUK has had a year to figure out how to expedite their services to customers that are stranded and without wifi
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Kieran Shew
(@shoeburger) reported
from
Merton, England
Hi @SkyCricket @SkyHelpTeam ! Another major cricket series lost from your service. How much will you be compensating your customers, or should we just cancel all together?
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Lino.. Oh. 💙
(@linopolis) reported
from
Brentford, England
What could possibly make me switch from my terrible 30mbps download @SkyUK fibre service? A £2 a month price hike. @virginmedia here I come!
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Kypros Michael🔰🇬🇷🇨🇾
(@kypros_michael) reported
from
Wandsworth, England
@SkyHelpTeam Seriously guys, for three days now the internet has dropped constantly.. we are supposed to be working at home as well as home schooling and you guys can’t fix this or make it stable? It’s a joke... maybe you guys can email my kids teachers and my bossto explain....
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Miss A
(@MissA30118639) reported
@Elliotd25851456 @MaloneyFabian @SkyHelpTeam Not working in Ammanford either
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Zoe Spoor
(@zoespoor) reported
Between @SkyUK (who I’m currently in the process of leaving anyway due to shocking service and signal) and @O2 my day is screwed!
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Sue Tilden
(@SueTilden) reported
@SkyHelpTeam Can you tell me when our broadband will be back and when I use my 4g data, it is so so slow!
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Graham Woolford
(@GrahamWoolford) reported
Can't believe #Sky #SkyWiFi #SkyBroadband is not trending when its been down since 7pm last night in the South East with no update or expectation of fix @SkyHelpTeam
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Alan
(@wired2thebrink) reported
@matty_odonoghue Other issue is Sky equipment is set up so broadband dies you own WiFi dies. So my Disabled Wife unable to use voice control lights,or adjust heating on her support bed or the hive heating. Yes you can't get online but WiFi should stay up for these inhome devices. @SkyHelpTeam
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jo
(@jo87932025) reported
@SkyHelpTeam what time scale is expected to reinstate services to the South East? What compensation will be offered for those who have been without services for in excess of 12 hours? This seems like very poor service from Sky 1/?
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Klaire
(@kassie_linn3) reported
@SkyHelpTeam still down in cardiff/barry. Do you know when it’ll be back up or are you just going to respond with soon..
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furiouskitten
(@AutoWhiteBalanc) reported
@SkyHelpTeam @ShannonJaye_ Please stop spamming with this message. If it’s a national outage all the line testing in the world isn’t gonna help is it?
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JODY
(@JODYALLEYCAT) reported
@SkyHelpTeam any news on the broadband outage? It's been over 15 hours and a lot of people work from home @BBCNews
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Christian Lewis
(@cdlewis4) reported
@SkyHelpTeam Maybe you should elaborate further on what the issue is and how much longer it is likely to be down for, there’s a lot of angry customers out there. Where do I stand if I want to move to a different broadband supplier even though I’m mid contract with sky ?