Sky Outage Report in Walton-on-Thames, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 16: Problems at Sky
Sky is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent Sky outage reports came from the following cities: London, Wembley, Wandsworth, Southall, Hammersmith, Hampstead, Hounslow, Slough, Camden Town, Northolt, Surbiton, Weybridge, Redhill, Chertsey and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Wembley |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
TV | |
| Wandsworth |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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James Cooper
(@JimmyBCooper) reported
from
Esher, England
@SkySports It’s been awful one of the worst seasons in history. VAR was appalling unless you are a Liverpool fan
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T
(@Miaopow) reported
from
Richmond, England
@SkyHelpTeam how do I cancel Sky? Says don’t call
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Kris Ingham
(@KrisIngham1) reported
from
Wandsworth, England
Poor multi-game coverage by @SkySports. Everybody’s tuned into @bet365 to keep up with the goals
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Tom Brown
(@TommBrownn) reported
from
Wandsworth, England
@SkyHelpTeam hi guys - trying to watch ITV opening show that was on this morning but says I don’t have required subscription however I have ultimate on demand. Never had this issue before - have tried turning off mains and back on. Can you help pls
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Darren
(@darriekylie) reported
from
Kensington, England
@SkyHelpTeam so I spoke to someone at broadband who can only tell me there’s an outage in my area 5 days of not being able to work from home is not good they advised to contact Openreach they say speak to u, possible to get any answers on this issue! frustration is setting in.
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Charlii Siddu
(@NurseCharlii) reported
from
Camden Town, England
@SkyHelpTeam Then service status shows nothing but reminds me that some local outages would not show on the service status page. This is ridiculous, verging on disgraceful, to leave your customers with NO internet for so long when we are working from home.
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Charlii Siddu
(@NurseCharlii) reported
from
Camden Town, England
@SkyHelpTeam For >36 hours it has stated “There's an outage in your area We’re working on it and it usually takes a couple of hours to fix things like this. Been having a problem for a while? It could be a network problem. Check service status for more info.”
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Andy Walsh
(@awateach) reported
from
Egham, England
@SkySports Too slow off the mark as usual!
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Shed4Ever
(@Shed4Ever) reported
from
Wandsworth, England
@SkyHelpTeam funny how my neighbors have the same problem call there provider and it’s fixed next day I told you lot yesterday guess what not fixed you haven’t even been to the box at my address just want to run line test
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Stefano Hatfield
(@stefanohat) reported
from
Hammersmith, England
I know you should support your local team, but that’s not supposed to apply to bloody @SkySports - enough of the BrentfordFC love-in already. #COYW! #FFC #BREFUL
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Happy Dog Plumbing
(@happydogplumb) reported
from
Wandsworth, England
@SkyHelpTeam URGENT: our broadband is playing up, wifi not working and intermittent Ethernet connection. Have tried tests and help online but no joy. We are key workers and working from home so need internet to communicate with customers - please help
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Callum
(@macchinafoto) reported
from
Camden Town, England
@SkyHelpTeam my broadband is down, is there an outage problem in Camden / Hampstead?
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Shed4Ever
(@Shed4Ever) reported
from
Wandsworth, England
@SkyHelpTeam having issues with my phone line no dail tone and your system checks say it’s all ok Engineer booked I have had no update
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Shed4Ever
(@Shed4Ever) reported
from
Wandsworth, England
@SkyHelpTeam very disappointed with sky never had a problem with them now I have a problem there ******* me about my phone line has been knocked off on the box on my landing I told them this but yet you want to run a line test that of course will fail
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lizzie farrant
(@Lizzie_Farrant) reported
from
London, England
@SkyHelpTeam I am an NHS worker WFH and my broadband has stopped working. 2hrs of going round in circles with online support. Now way to speak to anyone. Please help!!!
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BOD THE WORKER
(@GerryCupples) reported
from
Kensington, England
@SkyHelpTeam We are currently in the throes of giving up what we see as a decent sky bill Please check our account I hope you ,in fact you will see we are a valued customer We have had no sky since before Covid Your response to our appeals has been utterly miserable it
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Alyson
(@AlyMac1) reported
from
Kingston upon Thames, England
Wtf. Is this Bees TV @skysports
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Sandra McKay
(@nistasan) reported
from
London, England
@SkyHelpTeam hi our broadband is down - orange light on hub for Internet. Any known issues in se23? Done the online diagnostic with no joy. Thanks.
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Hayley
(@Misshayley_1) reported
from
Kingston upon Thames, England
@SkyHelpTeam That’s what I went on but didn’t resolve problem @SkyUK
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Michelle 🖤
(@MichelleMid) reported
from
Wandsworth, England
@SkyHelpTeam I had new WiFi/sky q/router installed today. Now Dyson and Sonos products aren’t reconnecting to the WiFi - the WiFi is otherwise working. Could it be a router problem? Thanks.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Nordoff 🏳️🌈🏳️🌈
(@RNordoff) reported
@Q_Ball73 @juliagoolia1982 @SkyUK Tell me about it man just sat down after a long day at work to watch Disney plus not stare at a black screen saying no connection
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Jane
(@RollingsJane) reported
@SkySports parents are trying to watch @HullCity on Now TV red button but can't find it anywhere despite looking at the help pages. Any guidance please???
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Jujube
(@juliagoolia1982) reported
@Q_Ball73 @SkyUK This happens every night - massive slow down; so I didn't even check the services to see if a wider issue until I saw your reply. What knobs they are; it's not hard to tell us that there's a service outage due.
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Stanley Strider
(@anton_bradley) reported
@SkyHelpTeam our internet has been down now for 3 days, and we’ve now been told no engineer is available for another 7 days. Can we please request a 1/3 month rebate on our fees?
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Gary Hodge
(@GaryHodge1968) reported
@KaidBot @SkyHelpTeam Same issue. TV uploads for short time, but then drops out again. WiFi been down all afternoon/evening.
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Lyric G
(@lyricg20) reported
@juliagoolia1982 @SkyUK Yeah mine is down too
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Muhammad Salam
(@Mosalam789) reported
@SkyHelpTeam Is there a known sky issue in Romford Chadwell heath
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Nour Sennouni
(@NourSennouni3) reported
@EduardoHagn @SkySports Even if Pepe is **** i will miss him tbh
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pneuhardt
(@pneuhardt) reported
@OpenreachHelp Can you give me any details on that escalation process? My provider @SkyHelpTeam refuses to admit to such a process to me and insists I simply keep waiting for days on end with no information or resolution.
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Kirsty
(@kirstywallace) reported
from
Stannington, England
Dear @SkyHelpTeam - is there any reason why your broadband team can’t warn us we will lose network for 6 hours tonight. I know most people are asleep but shift work is a thing - now you’ve cost me hours of work