Sky Outage Report in Walton-on-Thames, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent Sky outage reports came from the following cities: Hammersmith, London, Southall, Wandsworth, Twickenham, Hounslow, Fulham, Brentford, Kensington, Uxbridge, Wembley, Hampstead, Camden Town, Greater London and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Wi-fi | |
| London |
Total Blackout | |
| Hammersmith |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Sugan D Palanee
(@SuganPalanee) reported
from
Kingston upon Thames, England
@SkyHelpTeam - one and half hours waiting for help and still going.
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G
(@dr_g124) reported
from
Hillingdon, England
@SkyUK hey sky, if I pay £900 a year for my Sky subscription and I want an additional box for multi room. Why are you not willing to wave the £50 fee? I thought I’m your favourite customer? If I leave, I bet it would have been worth giving for free then? #DebateTuesday
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steve
(@stevemfc2) reported
from
West Molesey, England
@davikeishgmail1 @SkySports You stupid prick
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Andy Walsh
(@awateach) reported
from
Egham, England
@SkySports 2020 is the worst year
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Mikei. Hall
(@The_Dark_knght) reported
from
Kensington, England
@Tommy42314 @SkySports In charge of what ? One signing when the team is lacking a Centre half , left back , Right sided attacker there is a lack of depth when players are injured there are no replacements just bad planing And strategy
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Kate
(@kliddelll) reported
from
Datchet, England
@SkyHelpTeam skygo on my laptop won’t open keeps giving me the black screen. I’ve uninstalled and reinstalled it. It was working fine a couple of hours ago... confined to room as shielding and now very bored! Please help #skygo #skytv #boredinthehouse
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam Please I have done all this before, I’ve had broadband guy out and a TV woman out and there’s still issues. For 4 months now and still £100 you take from me with no resolution.
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Del Vincent
(@lacaladel) reported
from
Banstead, England
@SkySports Needs to re capture his England form not a bad signing though a squad player 👍
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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Mandy Andrews
(@mandy_andrews3) reported
from
Hounslow, England
@SkyHelpTeam how do we report a phone line issue. The contact us button on the my sky app says don’t contact us???
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Heather Cartwright
(@Hetty_1) reported
from
Hillingdon, England
@skytv @SkyUK I just spent 20 minutes on hold to speak with a customer service advisor only to be cut off. Could you please advise how best to contact you please?
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Mik Scarlet
(@MikScarlet) reported
from
Camden Town, England
F**king @SkyUK. Phone line is down. Been down for a month. Now without appointment we have an engineer coming around to fix it despite the issue being out if our home & it needing social distancing. Be nice to ring to make an appointment at least. Changing ISP ASAP.
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steve
(@stevemfc2) reported
from
West Molesey, England
@MarkPhoenix19 @SkySports The tournament is good ! It’s bad because ...?
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KAZI OMAR | TC
(@itsOfficialTC) reported
from
Kingston upon Thames, England
.@SkyUK why would you not let folks stream HD on SkyGo Extra even though we pay extra for HD.. The stream is already there when viewing it on @NOWTVSport just fix it already 🤬😡 #skygo #SkyUK
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KAZI OMAR | TC
(@itsOfficialTC) reported
from
Kingston upon Thames, England
@SkyHelpTeam Honestly, NO. That is not the quickest way to deal with Sky Apps because it did not give me any results. Sky is purposefully not streaming HD through SkyGo. And before you comment about my internet speed, I guarantee it is 10x faster than what Sky Broadband does. Fix it!
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
Bloody hell @SkyUK your broadband is ****! I’ve had intermittent connection since April, a broadband and tv visit and it’s still crap... quick enough to take my £100 a month though huh!! Can’t call or contact you either #pissedoff @SkyHelpTeam
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Zach Smart
(@zach_sm4rt) reported
from
Spelthorne District, England
@SkyHelpTeam I've had on & off problems with my sky broadband today currently cannot connect both sky q main & mini box to internet follwed all guides online and cannot call anyone as im not in one of the crictical cats, is there a number or someone I can speak to at sky please?
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sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam hi my broadband has been awful all day! I’ve done the usual steps turning off and in again, unplugging wires and plugging back in, i use a micro filter, I’ve tried changing the wireless channel, I tried doing your diagnostic tests but that’s down, and your website
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Samia Badani 💚
(@SamiaBadani) reported
from
Kensington, England
@SkyHelpTeam Thank you. Still you should work on an entertaining message whilst there’s no signal. Went through the 5 steps and checked with other residents. Fault seems to be communal aerial on our so it’s over to @jjcaspell to send us someone
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Sam Beaumont Gibbons
(@SamGibbons89) reported
from
West Molesey, England
Rob Watton speaks so much crap... time for @SkySports to get rid of him and bring in some fresh #skysportsnews @jollygibbo
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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katie cummins
(@katiemcummins) reported
@SkyHelpTeam @SkyHelpTeam @SkyIreland Ordered SKY broadband 21st Nov. Line installed 30th Nov. STILL NOT WORKING! No call backs as promised from staff. No timelines given as promised on their website. First email of complaint 13 working days ago, still no response. Shocking service all around
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Daniel Blake
(@dannyblake87) reported
I may as well just cancel the order as it is still showing as pending. You can find your own parcel then @SkyHelpTeam @dpd_support I'm sure you'll make a more concerted effort to find it then
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DB 🍊💛
(@dcbaker) reported
@SkyHelpTeam Been there. Done that. You don’t have customer account details and just tell me to speak to an agent/human. Done with ‘bot responses.
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Pete Wright
(@Shiner_84) reported
@robert130392 @SkySports I’m not denying his talent just Sky kissing his arse because he’s on loan from Liverpool! If he belonged to us they wouldn’t give a ****!
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Dale Chadwick
(@thechadofficial) reported
@SkySports Lampard! He is an awful manager. He has no tactical knowledge and no idea how to get the best out of them. His experience as a manager is 6th place for Derby. He is out of his depth. Chelsea haven’t beaten any of the top 6 or beaten any half decent team.
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uĞuRVaRoLAppleby
(@UGUR_VAROL) reported
@SkyHelpTeam At his present no issues.. i have avery good connection.. But when is no internet present at my home I can’t call you because its happens on the dot at midnight when your offices closed.. and its only happens to Sky Broadband owners in my village?
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Funky
(@YellowFunky23) reported
@SkyHelpTeam Already done all this. The problem definitely seems more like someone has literally switched it off.
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Funky
(@YellowFunky23) reported
@SkyHelpTeam There’s a problem connecting to my hub. Line tests from the call centre all say it’s fine and I’ve changed the router and cables inside my house so far.
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Jamie
(@jamie23699) reported
@robert130392 @SkySports Rooney was a different breed. Will never make any like him again
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Conner Agar
(@ConAgar22) reported
@Ben_FACoach @SkyUK Agreed mate! Their service would be faultless if it wasn’t for their internet