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Sky outages and service status in Walton-on-Thames, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 3 outage signals in the last 24 hours around Walton-on-Thames, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 13, 9:38 AM GMT+1.
  • 68% Internet (68%)
  • 16% Wi-fi (16%)
  • 9% TV (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Walton-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 13: Problems at Sky

Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Walton-on-Thames, England

The most recent Sky outage reports came from the following cities: Hammersmith, Brentford, Wandsworth, Northolt, Hounslow, West Drayton, Hayes, Fulham, Sunbury-on-Thames, Woking, Southall, Twickenham, Mitcham, Hampton, and Addlestone.

CityProblem TypeReport Time
Hammersmith Internet 13 minutes ago
Hammersmith Internet 11 hours ago
Brentford Total Blackout 23 hours ago
Wandsworth Internet 1 day ago
Northolt Wi-fi 1 day ago
Hammersmith Internet 2 days ago

Nearby cities with recent reports

Hammersmith

25 recent signals

13 minutes ago
Wandsworth

4 recent signals

1 day ago
Northolt

2 recent signals

1 day ago
Brentford

1 recent signals

23 hours ago
Hounslow

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • engageurself
    Patrick Tuohy (@engageurself) reported from Hammersmith, England

    @SkyUK how do u speak to someone when ur broadband goes down ? My landlords not available abs I can’t get anyone to get me back on line

  • PowellVerity
    Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam my remote keeps freezing, think might need new one so where’s best to get it from, also no sat signal tonight

  • Paulette_Weekes
    Paulette Weekes (@Paulette_Weekes) reported from Brentford, England

    Sky broadband down reporting 2 to 4 working days to be resolved. This is so irritating @SkyHelpTeam. It’s the weekend and my children want to play games.

  • PowellVerity
    Verity Powell (@PowellVerity) reported from West Molesey, England

    @SkyHelpTeam what is best way to discuss my plan as it’s gone up and I think I might have to cancel my sky which I don’t want to do but it’s so expensive

  • JPA_LFC
    jitesh* (@JPA_LFC) reported from Hillingdon, England

    @SkyHelpTeam any idea why my broadband is down in the Hillingdon area?

  • LorraineThorn
    GingerLolz (@LorraineThorn) reported from Merton, England

    Internet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.

  • martinjorourke
    Martin O'Rourke (@martinjorourke) reported from Wandsworth, England

    @SkyHelpTeam hi, is there an outage in SW17?

  • martinjorourke
    Martin O'Rourke (@martinjorourke) reported from Wandsworth, England

    @SkyHelpTeam hi, my phone line has been down for 3 weeks, I've tried everything online to fix it but it's still not working, how can I speak to someone?

  • Maria_MsBlueSky
    Maria D (@Maria_MsBlueSky) reported from Merton, England

    @SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Any chance of Sky making some kind of comment about what’s going on? It’s now day three and there will be lots of people like me who need broadband to WFH. Seems to be a real problem all over Twickenham.

  • The_Woodsy
    Woodsy #EndLockdownNow #NoVaccinePassports (@The_Woodsy) reported from Wandsworth, England

    Question to @SkySports : How is it, that when Spurs win, the other team never turned up, it’s never that Spurs didn’t allow the opposition to play and deserved the win, never!

  • munirawilson
    Munira Wilson MP 🇺🇦 (@munirawilson) reported from Richmond, England

    Hey @SkyUK, we've been without broadband at home for five days now. Like millions of others, my husband and I can't work without decent internet access. Your customer service is glacial. Please can you help!

  • PowellVerity
    Verity Powell (@PowellVerity) reported from West Molesey, England

    @SkyHelpTeam my sky keeps freezing, signal and connection all ok #help

  • terryjc
    Terry ! (@terryjc) reported from Southall, England

    @SkyHelpTeam I’ve never cancelled my account as far as I’m aware . Only upgraded over the years . I’ve been a member since before digital .

  • njb81
    Natalie Richardson (@njb81) reported from Richmond, England

    @SkyHelpTeam hi team - my network speed has dropped below your minimum guaranteed for quite a few days over the last 30, how do I manage a refund as per your guarantee ?

  • spencersuckling
    SW London Bus Driver (@spencersuckling) reported from Wandsworth, England

    @KimberleyeLeo why do I never get a response from @SkySports when querying a comment? 🇿🇦 🇰🇪

  • shoeburger
    Kieran Shew (@shoeburger) reported from Merton, England

    @SkyHelpTeam Since the storm, my sky box isn’t receiving signal. I’m in a block of flats. Tried calling, wait on hold for ages. How do we get someone to repair our dish? Why don’t you have an online solution for this. It’s 2022

  • Nicole_UB3
    N 💙🏳️‍🌈 (@Nicole_UB3) reported from Hillingdon, England

    @SkyHelpTeam Thank you. I did some tests and now see the issue is the wi-fi as the speed on my laptop connected to the ethernet is nearly 500Mbps! I can't physically move the hub to a central point in the house as the cables are so short. Do you provide WiFi boosters? Thanks.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Markus181285
    Mark Gibson (@Markus181285) reported

    @SkyUK diabolical customer service, apparently £20 compensation is acceptable for you supplying not 1 but 3 broken Sky Glass tvs. Taking time off work to wait for deliveries and constant phone calls to chase up call backs that you should be making and don’t bother.

  • CaffreyEnda
    Enda McCaffrey (@CaffreyEnda) reported

    @culturaldude @SkySports Me too. Awful

  • TheForceFed
    Sherlock (@TheForceFed) reported

    So far..... Terrible team selection Terrible players Terrible refereeing Terrible cunty commentators. **** @skysports, I'm not paying for this **** anymore. Ex Sunderland and Arsenal fan that hates Tottenham in the studio. Ex Sunderland on Comms.

  • RossHalliday
    Ross Halliday (@RossHalliday) reported

    @JakeMarsh18 Unfortunately, it’s on of the best bits. The coverage on SkySports is horrible.

  • WINi__10
    Steve Winfield (@WINi__10) reported

    As always not a moment spent by @SkySports on the fact that Sunderland should be down to 10 #SUNTOT

  • hjmcd20
    Helen (@hjmcd20) reported

    Please please @SkySports get Wayne Riley off the commentary. Five us experts who talk about the GOLF rather than anything but. Awful, awful commentary from WR.

  • Joshua013694057
    Joshua (@Joshua013694057) reported

    WHY DO WE ALWAYS HAVE TO HAVE WOMEN ON MENS GAMES OF FOOTBALL @SkySports TUNED IN TO WATCH LIVERPOOL V FULHAM AND HAVE TO LISTEN TO WOMEN TALKING ABSOLOUTE ****!!!

  • Caoimhincc72
    Caoimhín ⚫️ (@Caoimhincc72) reported

    @culturaldude @SkySports Worst coverage I’ve ever seen. They would show every shot of some of their favourites even if they were 10 over.

  • TheForceFed
    Sherlock (@TheForceFed) reported

    Watched Brobbi take him out earlier with nothing, then this silly **** commentating has a problem with that tackle. **** off @SkySports, *****.

  • Billywhizzles
    BB (@Billywhizzles) reported

    @SkyHelpTeam Hi Sky. I'd like to make a formal complaint about the level of unprofessionalism in your overseas call centres. I've had an open request for a proof of use report for a stolen mobile and have been waiting for it for 3 months. Can you help me, please?