Sky Outage Report in Walton-on-Thames, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 01: Problems at Sky
Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent Sky outage reports came from the following cities: London, Staines, Northolt, Hounslow, Southall, Fulham, Ealing, Epsom, Paddington, Addlestone, Kensington, Woking, Hayes, Slough and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| Staines |
TV | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Moozer
(@FrooMoo) reported
from
London, England
@SkyHelpTeam We pay you for a service and we are not getting it. I don't care if it is you or Openreach. I just want someone to give me back my broadband.
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Paul Emery
(@nipmeister) reported
from
Wandsworth, England
@adfleming @SkyHelpTeam Same issue - unable to work!!!
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Rachel
(@OpenMindMH) reported
from
Wandsworth, England
@SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!
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Juliet Trew
(@AvWeekJuliet) reported
from
Merton, England
@SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband
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Ian Gallosi
(@IAGallosi) reported
from
Ealing, England
@virginmedia broadband down again. Every month there’s at least one problem. Contract can’t end soon enough. So glad to be going back to @SkyUK . If you’re thinking of going with Virgin Media, stay well away! #useless #workingfromhomefail
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IDRIS FERTOUT
(@IDRISFERTOUT) reported
from
Hammersmith, England
@SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?
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Woodsy #EndLockdownNow #NoVaccinePassports
(@The_Woodsy) reported
from
Wandsworth, England
Question to @SkySports : How is it, that when Spurs win, the other team never turned up, it’s never that Spurs didn’t allow the opposition to play and deserved the win, never!
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IDRIS FERTOUT
(@IDRISFERTOUT) reported
from
Hammersmith, England
@SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?
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Noodles
(@Noods1) reported
from
Kensington, England
@SkyHelpTeam I have no broadband since last night! I’ve tried all the troubleshooting! Can anyone help?! SW17
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CarlosE
(@cnormanv) reported
from
Banstead, England
Is @SkyUK fixing the internet and phone problem sometime soon? I live in Banstead and haven’t had service all day. Unable to speak with anyone in Sky
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Maria D
(@Maria_MsBlueSky) reported
from
Merton, England
@SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks
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Moozer
(@FrooMoo) reported
from
London, England
@SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?
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cherrypick
(@mariabilici) reported
from
Wandsworth, England
@SkyHelpTeam any rough estimate on when the Wimbledon outage will be fixed?
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Mark Talbot
(@MarkLTalbot) reported
from
Hounslow, England
So how does @SkyUK treat a customer of nearly 30 years lied to at 18 month renewal that SkyGo will still work in Portugal save as to downloads when they find out it doesn’t? @SkyUK **** on them that’s how offering just £25 compo! Obviously they simply don’t care about reputation.
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Suman Bhuchar
(@SumanBhuchar) reported
from
Wandsworth, England
@SkyHelpTeam is there an outage in tooting? I haven't had any internet this morning so unable to work
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A fairly odd parent
(@MummyKarenKing) reported
from
Richmond, England
@SkyHelpTeam It says there’s a problem with your internet and then I get the message that’s in the picture I previously sent
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Nick Hennegan
(@NickHennegan) reported
from
Hammersmith, England
@SkyUK are now charging me £80 a month for a basic @skytv and broadband package. I’ve tried to cancel on their website which is almost impossible. I’ve called the phone number they suggested and there is at least a 15 minute wait! I’m being mugged by #Murdoch!
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@SkyHelpTeam No, it’s an outside issue. So I’m (kinda) patiently waiting for it to be fixed… obviously I can’t work from home (or at all), whilst it’s down. Is there any way you can update me please? Had no update for 4 hours…
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Martin
(@MartinJSorensen) reported
from
Camden Town, England
@SkyHelpTeam @SkyUK waving for help from Hampstead London! hello? Our broadband is down down down and sometimes it kicks in for a few brief moments since yesterday. Is there a situation? Got deadlines and it’s getting close to catastrophe here HELP! #skybroadband
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justvickyxox
(@justvickyxox) reported
from
Merton, England
@SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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A5h
(@a5h_ash) reported
@el_kco @SkySports That’s if you’re not counting people with antibodies already. This has now become a zero sum game and that’s never going to happen
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Davide
(@kingdavec) reported
@SumanBhuchar @SkyHelpTeam Hi - has the tooting broadband Issue been fixed? I can see that the status report has been uptated to say the issue is fixed, but our internet is still down.
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Shirt Life
(@RobertF64352503) reported
@HakiTd1 @SkySports I never said that England are actually going to win the euros. When you look at the squads of France and Belgium then it would be extremely difficult. What Im saying is that it’s like people want us to fail. Everyone is entitled to an opinion on starting lineups, but it’s opinion
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Millie
(@milliegreg2) reported
@SkyHelpTeam Still not working in Streatham and inconsistent updates on different pages. Your status update states no issues, but then when I call you tell me there is. What is going on !!!?
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Whitey86
(@86Whitey) reported
@SkyHelpTeam I’ve raised a complaint. It’s an @bt_uk Open reach process that @Ofcom need to hold them to account on. The engineer was never assigned “due to workload” so now as a “missed appointment” I go to the back of the queue - what a joke. Monopoly on the network, so do what they want.
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Roger goldby
(@rogergoldby) reported
@SkyHelpTeam Ok but in your tweet you refer also to service stud page on my sky and that says there is no problem when clearly there still is. Be good to have consistent info please.
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Mark Evans
(@locale_mark) reported
@JacquiSaid @SkyHelpTeam It’s been slow for weeks now.....
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Julie 🏴🌹#NotMyGoverment #NotMyPM 🤡
(@Julie1570) reported
@SkyHelpTeam Hi, I’ve been having problems for a couple of weeks with recordings where the screen turns blue and we can’t watch it. It happens on downloads recordings and a film we rented last night
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Christina Purnell
(@cvpurnell) reported
@SkyHelpTeam your website says no known issues in Balham any more but your tweets say there still are? Still no service all day! Not good!!
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Hannah Luckie
(@hanluckie) reported
@SkyHelpTeam Thanks. Is it possible that it won't be resolved by this evening? I'm in a real fix so trying to get at least some information would be helpful. Thanks