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Sky outages and service status in Walton-on-Thames, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Walton-on-Thames, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 18, 9:07 AM GMT+1.
  • 55% Internet (55%)
  • 26% Wi-fi (26%)
  • 10% Phone (10%)
  • 5% Total Blackout (5%)
  • 3% TV (3%)
  • 2% E-mail (2%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Walton-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 18: Problems at Sky

Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Walton-on-Thames, England

The most recent Sky outage reports came from the following cities: Hammersmith, Wandsworth, Kingston upon Thames, Sutton, West Drayton, Banstead, Hounslow, Brentford, Southall, Mitcham, Dorking, Northolt, Hampton, Addlestone, and Hayes.

CityProblem TypeReport Time
Hammersmith E-mail 8 hours ago
Wandsworth Phone 5 days ago
Kingston upon Thames Phone 5 days ago
Sutton Phone 5 days ago
West Drayton Phone 5 days ago
Kingston upon Thames Phone 5 days ago

Nearby cities with recent reports

Hammersmith

5 recent signals

8 hours ago
Wandsworth

3 recent signals

5 days ago
Kingston upon Thames

2 recent signals

5 days ago
Sutton

1 recent signals

5 days ago
West Drayton

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • nipmeister
    Paul Emery (@nipmeister) reported from Wandsworth, England

    @adfleming @SkyHelpTeam Same issue - unable to work!!!

  • PowellVerity
    Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam had powercut over night and now no signal?

  • MannyCFC26
    manuela matern (@MannyCFC26) reported from Woking, England

    @wearebrighton Can I ask a question? Whilst I understand the animosity towards players going to other clubs! Is it right to sing " Stay Down and Die " to Sanchez when he got floored? It's not something I would be proud of as a fan. @SkySports @SkySportsPL

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam There is no button that says ‘yes I need more help’ I have spoken to the ‘mobile team’ this morning and they are utterly useless

  • OpenMindMH
    Rachel (@OpenMindMH) reported from Wandsworth, England

    @SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Anyone else around #Northcote road having @SkyUK #broadband issues?

  • k8tyDavies
    Kate Davies (@k8tyDavies) reported from Worcester Park, England

    @SkyHelpTeam just wanted to say I’ve just had amazing customer service from a guy called Sherwin!! He was so helpful and really polite and friendly #greatservice

  • denyermc
    Mary Denyer (@denyermc) reported from Headley, England

    @SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!

  • justvickyxox
    justvickyxox (@justvickyxox) reported from Merton, England

    @SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.

  • njb81
    Natalie Richardson (@njb81) reported from Richmond, England

    @SkyHelpTeam hi team - my network speed has dropped below your minimum guaranteed for quite a few days over the last 30, how do I manage a refund as per your guarantee ?

  • HenyeFranks
    Henye 💙 (@HenyeFranks) reported from Ealing, England

    @SkyHelpTeam hi - suddenly when watching tv today the sky q disconnected from our sky wifi and now won’t reconnect. I’ve unplugged and refreshed - but still won’t reconnect to watch Netflix etc. pls help?

  • Maria_MsBlueSky
    Maria D (@Maria_MsBlueSky) reported from Merton, England

    @SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.

  • engageurself
    Patrick Tuohy (@engageurself) reported from Hammersmith, England

    @SkyUK how do u speak to someone when ur broadband goes down ? My landlords not available abs I can’t get anyone to get me back on line

  • vfbr2001
    Christian (@vfbr2001) reported from Ealing, England

    @SkyUK I need to order a new sky q box because mine doesn’t support hdr/4K but I cannot get through on the phone. Is there anyway of doing this without phoning?

  • ChrisLabrey
    Chris Labrey (@ChrisLabrey) reported from Richmond, England

    @acday89 @SkyHelpTeam Yep. We’re down too.

  • LorraineThorn
    GingerLolz (@LorraineThorn) reported from Merton, England

    Internet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?

  • richnewm
    richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyHelpTeam so why is my Internet down yet again becoming a joke now

  • Empower2Perform
    Shameema Yousuf (@Empower2Perform) reported from Wandsworth, England

    @SkyHelpTeam not very helpful when a customer support individual says “i’ll call you right back” but never does. One of the reasons I’ve left but I do need to get your equipment back so please get someone to contact me please. Even that returns process Sky couldn’t manage. Thanks

  • streekyBBBgetem
    Sebastian More (@streekyBBBgetem) reported from Hillingdon, England

    @SkyHelpTeam lightening caused a power outage, now the power is back we cant connect to the internet. The green light is off. Is it a problem in the area?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • deejmakey
    D_J_MAKEY (@deejmakey) reported

    The refereeing for the York vs Bristol rovers game has to be some of the worst I have ever seen. @SkyBetLeagueTwo @SkySports

  • pwl1279
    Peter William (@pwl1279) reported

    @cxdi55 @skytv @SkyHelpTeam Leave. I’ve never stayed with the same provider for more than 3 years. Yes it’s a faff moving, but saves a lot of money by doing so.

  • seernevets
    Steven 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@seernevets) reported

    @cxdi55 @skytv @SkyHelpTeam Exactly the same as me but also with their TV service. Quoted me a price, then couldn’t actually honour it. Spent a week or so ringing to try and get the deal to be told no. Left and never looked back. TV services are overpriced. Their broadband felt throttled all the time. Leave

  • utarg
    Mike Cook (@utarg) reported

    @virginmedia @SkySports explain why I am paying for red button service to watch matches and the service is not working....

  • dougkerr1
    The Analyst (@dougkerr1) reported

    @JimmyMoore12 @SkySports @ManUtd Like I've been saying Jimmy,manure have had there day and now it's biting them in the ***,we told them that this would happen when they sided with the premier league trying to stop our takeover and the rule changes,well all I'm going to add is f*ck em and tough **** on them!

  • ben_slack28
    Benjamin Slack (@ben_slack28) reported

    I recently cancelled my @SkyUK package. They sent me a survey to complete: about joining Sky. Indicative of why I left. Low effort. Poor customer service. Out of contract cancellation is a con. And the user interface of the tv platform is terrible.

  • NKOVZAK
    Flx (@NKOVZAK) reported

    @handha1a @theFJEN @SkySports wtf u talking about??

  • truescoreglobal
    True Score (@truescoreglobal) reported

    @BarcaUniversal @SkySports That’s the most professional transfer request you’ll ever see. City still get peak Rodri for 12 months, which is hardly a bad consolation.

  • JonJlydiatt
    Jon (@JonJlydiatt) reported

    @cxdi55 @skytv @SkyHelpTeam I had the same issue with sky a few Months back, what I had to do was sign up under another name(wife) take the broadband deal with tv package(even though we didn’t want it) then I sent back the little tv dongle, and cancel that and just kept the BB, was the only way of doing it

  • HooseRices
    ***** (@HooseRices) reported

    @cxdi55 @skytv @SkyHelpTeam Absolutely disgraceful company to deal with, never ever will I deal this truly incompetent thieving company again.