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Sky outages and service status in Walton-on-Thames, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 2 outage signals in the last 24 hours around Walton-on-Thames, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 25, 6:51 PM GMT+1.
  • 55% Internet (55%)
  • 19% Wi-fi (19%)
  • 13% Phone (13%)
  • 8% Total Blackout (8%)
  • 3% TV (3%)
  • 2% E-mail (2%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Walton-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 25: Problems at Sky

Sky is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Walton-on-Thames, England

The most recent Sky outage reports came from the following cities: Southall, Hammersmith, Hounslow, Byfleet, Addlestone, Woking, Brentford, Wandsworth, Dorking, Kingston upon Thames, Sutton, West Drayton, Banstead, Mitcham, and Northolt.

CityProblem TypeReport Time
Southall Internet 38 minutes ago
Hammersmith Internet 19 hours ago
Hounslow Total Blackout 1 day ago
Hammersmith Internet 1 day ago
Hounslow Internet 1 day ago
Hammersmith Internet 2 days ago

Nearby cities with recent reports

Hammersmith

4 recent signals

19 hours ago
Southall

3 recent signals

38 minutes ago
Hounslow

3 recent signals

1 day ago
Brentford

3 recent signals

4 days ago
Byfleet

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • Nicole_UB3
    N 💙🏳️‍🌈 (@Nicole_UB3) reported from Hillingdon, England

    @SkyHelpTeam since I upgraded to fibre my internet is worse in the evenings and weekends. It's caused a massive argument in my family. Can we downgrade it back to when it was working? It's so slow I can't even run a speedtest. Of course the sky app says it's working (it's not).

  • IDRISFERTOUT
    IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England

    @SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?

  • rafauzcate
    rafael uzcategui (@rafauzcate) reported from Worcester Park, England

    @SamsungUK Hello JH, It's a flip4 5G... No damage at all. We bought it via @SkyHelpTeam . We now need to send it back and my partner will be with no handset for 2 or maybe 3 weeks. The handset itself it's on immaculate conditions. Still have the original clear stickers on.

  • stevebaz10
    Steve Basterfield (@stevebaz10) reported from Hillingdon, England

    @SkyHelpTeam Hi Ellie , So basically to keep my bills down you want me to get rid of some channels that I previously agreed with you??

  • PowellVerity
    Verity Powell (@PowellVerity) reported from West Molesey, England

    @SkyHelpTeam my sky keeps freezing, signal and connection all ok #help

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @SkySports So many comments of old entitled men saying it’s all banter snd they don’t see the problem. Sad.

  • Nicole_UB3
    N 💙🏳️‍🌈 (@Nicole_UB3) reported from Hillingdon, England

    @SkyHelpTeam Thank you. I did some tests and now see the issue is the wi-fi as the speed on my laptop connected to the ethernet is nearly 500Mbps! I can't physically move the hub to a central point in the house as the cables are so short. Do you provide WiFi boosters? Thanks.

  • kmckeand
    Kate McKeand (@kmckeand) reported from Wandsworth, England

    My @SkyUK broadband just keeps dropping today in SW18 but the app says no issues. Clearly there are???

  • Fifi_adams
    Fiona Adams (@Fifi_adams) reported from Richmond, England

    @SkyUK our tv/phone/broadband all down but we can’t find a number to call to check it out. We’re in TW11, London. Any news on fixing?

  • ms_ansbro
    Ansbro (@ms_ansbro) reported from Hammersmith, England

    @SkyHelpTeam @LBHF really disappointed 5 months attempting to arrange access to the communal dish and no one in council or sky can help. £80 in phone calls. Today will be cancelling contract and asking for service charge to be amended as can’t use dish.

  • richnewm
    richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyUK so what wrong with sky Internet yet again sky Internet always seams to be down lately

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Hillingdon, England

    @SkySports Lol you have the most money in the prem. how do u fail to buy someone.

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam I just can’t access wifi. I’m having to use my mobile data to work. It’s ridiculous. I need you to help in some way.

  • imogenpowell
    Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England

    @OpenreachHelp Thanks for coming back to me. Yes, it’s a ‘mare. I spoke to provider this morn and they didn’t mention escalation. @SkyUK can you help please?

  • nipmeister
    Paul Emery (@nipmeister) reported from Wandsworth, England

    @adfleming @SkyHelpTeam Same issue - unable to work!!!

  • 1980smya
    mya (@1980smya) reported from Richmond, England

    how are sky gonna cancel my broadband without telling me and then reset it up as more expensive and a month after my move in date SOME PEOPLE WORK FROM HOME!!!!!!! @SkyUK i hate u already

  • jessica281815
    Jessica (@jessica281815) reported from Wandsworth, England

    @SkyHelpTeam Why is my internet down?

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Anyone else around #Northcote road having @SkyUK #broadband issues?

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam There is no button that says ‘yes I need more help’ I have spoken to the ‘mobile team’ this morning and they are utterly useless

  • WendySimmonds69
    Wendy Simmonds (@WendySimmonds69) reported from Kingston upon Thames, England

    @SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • dermoreddevil
    Manc247 (@dermoreddevil) reported

    Sky f1. Stop letting Martin Brundle have weekends off because the two clowns doing the pit walk are crap #skyF1 #skysports

  • LordHalfpenny
    David Halfpenny (@LordHalfpenny) reported

    @SkyHelpTeam shocked by the call my parents had today - demanding payment for a box not returned, when they haven’t recieved the returns box.. then when I questioned it, the guy hung up! Appalling service!

  • Markjones172720
    Markjones (@Markjones172720) reported

    @NUFCDon @SkySports Crap

  • thomas_jam87338
    jamie Thomas (@thomas_jam87338) reported

    @SkySports Footballs back did it really go away it never ends these days technically it started in England two weeks ago, I suppose it starts tonight for all the armchair tv fans.

  • Dsmdeeem
    12345 (@Dsmdeeem) reported

    @iamTorrio @eurofootcom @SkySports they offered him that as well, which they fail to mention here. He just wanted to come to Benfica.

  • WhatTheForkAVFC
    Emma (@WhatTheForkAVFC) reported

    @eurofootcom @SkySports Yeah soz our players were low and discombobulated after a **** summer. Not like we usually win or anything.

  • MarkEvs16
    Mark Evs (@MarkEvs16) reported

    @NUFCDon @SkySports Definitely 💯 it’s ridiculous boring crap every week ‘

  • SunshineLOFC
    Joe Daniel (@SunshineLOFC) reported

    Once again absolutely shocking levels of customer service from @SkyUK @skytv A joke of a company. #SkyTV #SkyUK #CustomerService failing to me their own deadlines again & again & again. The Ryan Air of TV companies @WhichUK

  • Daisysdad69
    sc69 (@Daisysdad69) reported

    @SkyUK come on sort out this UHD outage...certainly for the F1 race tmrw!!

  • samgardiner29
    Sam (@samgardiner29) reported

    Just had to make a call to @SkyHelpTeam, most bizarre experience ever. Sounded like I was in a call centre, so much background noise, and to top it off the guy on the other end asked me for my password. Off you ****