Sky

Sky Outage Report in Walton-on-Thames, Surrey, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Walton-on-Thames, Surrey, England 11/24/2025 22:00

November 24: Problems at Sky

Sky is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Walton-on-Thames, Surrey, England

The most recent Sky outage reports came from the following cities: Hammersmith, London, Hampstead, Slough, Guildford, Reigate, Camden Town, Redhill, Dorking, Ealing, Hounslow, Kensington, Sutton, Ascot and Paddington.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon TV
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • hpsescapades Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Hi, @SkyHelpTeam I am having #broadband issues. The connection keeps dropping. Are there any known issues in SW11 1NG area? If not, there is one!

  • vanderstu1 Stuart Margetts (@vanderstu1) reported from Addlestone, England

    @SkyHelpTeam hi, is there a reason why my broadband has been down all day? I Live in addlestone Surrey? Please could u help?

  • hpsescapades Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Anyone else around #Northcote road having @SkyUK #broadband issues?

  • flchambers_ Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam We’ve had no internet since 10:30am (Wandsworth). Can you tell us what the issue is and when it’s likely to be back pls? 🙏🏼

  • imogenpowell Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England

    @OpenreachHelp Thanks for coming back to me. Yes, it’s a ‘mare. I spoke to provider this morn and they didn’t mention escalation. @SkyUK can you help please?

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • hpsescapades Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Anyone else around #Northcoteroad having @SkyUK @SkyHelpTeam #broadband issues?

  • AliHunter1 Alistair Hunter (@AliHunter1) reported from Camden Town, England

    @steeleyp_ @SkySports Slight flaw to that argument is I happened to have that fully produced and packaged product on another stream (NFL GamePass) at the same time. No audio issues. It was just Sky who had the sound problem. What else you got?

  • 9ElmsArtsRev Nine Elms Arts Ministry - Rev. Betsy Blatchley (@9ElmsArtsRev) reported from Wandsworth, England

    Loving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and unnecessary in a T20 of this calibre #SuperKent #t20finalsday #VitalityBlast

  • DontCallMeJon It's Jonathan (@DontCallMeJon) reported from London, England

    @SkyHelpTeam No. He just said “until the problem is fixed we can’t install Sky Q”. 🙄

  • imogenpowell Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England

    @OpenreachHelp I believe @SkyUK are waiting for an update from you as we have no connection date, hence my direct tweet to find out what’s going on. Can you help?

  • flchambers_ Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam Hi, tried all the steps. Was told there’s an outage in the area at midday. Didn’t know if you knew how long we’re expected to be out for?

  • njb81 Natalie Richardson (@njb81) reported from Richmond, England

    @SkyHelpTeam hi team - my network speed has dropped below your minimum guaranteed for quite a few days over the last 30, how do I manage a refund as per your guarantee ?

  • EduardoVarpola Eduardo Varpola (@EduardoVarpola) reported from London, England

    Hi guys! @SkyHelpTeam I’m having massive issues to make a connection with my server’s work, it say something about a “unsuccessful domain name resolution” please fix this ASAP, we need to work! Thanks 🙏!

  • treepassionista Heath (@treepassionista) reported from West Molesey, England

    Rubbish set up service from @skyuk. Promised smooth transition on Thursday -anything but! No WiFi - hopeless when working from home- Sky TV not working. No engineer available til next week.. not impressed.

  • MattJamesPHIN Matt James (@MattJamesPHIN) reported from Epsom and Ewell District, England

    That @lionsofficial tour was dire. Awful rugby, awful refereeing, just 3 games of scrap. Not much for either side to be proud of. Currently resenting the extortionate @SkySports fees. Well done @WillGreenwood and colleagues for trying to make it sound interesting. Wasn't though.

  • 9ElmsArtsRev Nine Elms Arts Ministry - Rev. Betsy Blatchley (@9ElmsArtsRev) reported from Wandsworth, England

    Loving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and disrespectful in a T20 of this calibre #SuperKent

  • ssb316 Ssb316 (@ssb316) reported from London, England

    @SkyHelpTeam Please help with an issue for my Uncle. He’s reliant on Video Calls to Doctors after Chemo due to Covid. He has been informed to wait till next week. SkyQ box showing Orange light, Cables replaced, device restarted. I’ll follow up with a call tomorrow morning.

  • gooner1980luke 𝐀𝐅𝐂 𝐋𝐔𝐊𝐄 (@gooner1980luke) reported from Spelthorne District, England

    @SkyKaveh @skysports_sheth you two talk more bullshit than anyone!!! How you get the airtime on @SkySports I’ll never know. Make it up as you go along.

  • kmckeand Kate McKeand (@kmckeand) reported from Wandsworth, England

    @SkyUK I’ve had no broadband for 10 hours and can’t get any information about when the issue will be fixed?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • chefandiwalker Andi Walker (@chefandiwalker) reported

    @SkyHelpTeam Another few hours wasted on the phone it is then 🙈🙈 ... by the way ... think it’s bad from to whack the prices up at a time like this !! I’m guessing as people have been stuck in doors watching tv and using broadband you’ve not been affected too much. But hey ho ...

  • _JadeDB_ J α d e (@_JadeDB_) reported

    @SkyHelpTeam We are using sky Q. The films aren't loading and it keeps cutting out saying there's an issue with the service. Our Internet connection is fine and all other apps are working.

  • fabjordan Fiona Jordan (@fabjordan) reported

    @SkyUK data protection has gone mad and you made me feel like a 2nd class citizen today, account is at my address, I pay the bill, ex-husband's name is down as the account holder so I can't access/cancel or do anything with the account. @MartinSLewis HELP

  • scottfmackay Scott Mackay (@scottfmackay) reported

    Hi @SkyHelpTeam, it has now been 24 hours since the outage in Medway. Mobile data has been slammed due to having to tether my laptop to my phone to be able to work. This is wholly unacceptable.

  • cescabrags Francesca Bragoli (@cescabrags) reported

    @SkyHelpTeam Hi there, yes I have checked and there are no issues according to the online tests.

  • RedAndWhiteAJT AJ🔴⚪️ (@RedAndWhiteAJT) reported

    @SkySports Hope not, their footballs garbage

  • suziqvk Sue Vallente-Kerr (@suziqvk) reported

    @EE It’s come back on but looking at changing provider soon as had many problems with @SkyUK

  • Stephen93860663 Stephen (@Stephen93860663) reported

    @SkySports It's bad when you have to rely on one.player. admittedly he's there best player and without him they probably wouldn't even be top ten this season.

  • cescabrags Francesca Bragoli (@cescabrags) reported

    @SkyUK why is your home wifi so terrible! Websites take hours to load, can't wait any videos on my phone without it buffering, connections dropping constantly...but no issues in the area apparently? @SkyHelpTeam

  • chefandiwalker Andi Walker (@chefandiwalker) reported

    Anyone know how I can cancel my @SkyHelpTeam without calling ? I can’t spend another day playing kiss chase on the phone 🙈🙈