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Sky outages and service status in Walton-on-Thames, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Walton-on-Thames, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 13, 9:43 PM GMT+1.
  • 56% Internet (56%)
  • 27% Wi-fi (27%)
  • 9% Phone (9%)
  • 5% Total Blackout (5%)
  • 3% TV (3%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Walton-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 15: Problems at Sky

Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Walton-on-Thames, England

The most recent Sky outage reports came from the following cities: Wandsworth, Kingston upon Thames, Sutton, West Drayton, Banstead, Hounslow, Brentford, Hammersmith, Southall, Mitcham, Dorking, Northolt, Hampton, Addlestone, and Hayes.

CityProblem TypeReport Time
Wandsworth Phone 2 days ago
Kingston upon Thames Phone 2 days ago
Sutton Phone 2 days ago
West Drayton Phone 2 days ago
Kingston upon Thames Phone 2 days ago
Banstead Total Blackout 2 days ago

Nearby cities with recent reports

Hammersmith

10 recent signals

3 days ago
Wandsworth

3 recent signals

2 days ago
Kingston upon Thames

2 recent signals

2 days ago
Hounslow

2 recent signals

2 days ago
Sutton

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • imogenpowell
    Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England

    @OpenreachHelp Thanks for coming back to me. Yes, it’s a ‘mare. I spoke to provider this morn and they didn’t mention escalation. @SkyUK can you help please?

  • PowellVerity
    Verity Powell (@PowellVerity) reported from West Molesey, England

    @SkyHelpTeam my sky keeps freezing, signal and connection all ok #help

  • nick_davison10
    Nick Davison (@nick_davison10) reported from Worcester Park, England

    @SkyHelpTeam Have you read the thread? Your member ogvstaff said the price would be guaranteed when I called back. That's bloody poor.

  • MummyKarenKing
    A fairly odd parent (@MummyKarenKing) reported from Richmond, England

    @SkyHelpTeam It says there’s a problem with your internet and then I get the message that’s in the picture I previously sent

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice

  • IAGallosi
    Ian Gallosi (@IAGallosi) reported from Ealing, England

    @virginmedia broadband down again. Every month there’s at least one problem. Contract can’t end soon enough. So glad to be going back to @SkyUK . If you’re thinking of going with Virgin Media, stay well away! #useless #workingfromhomefail

  • nipmeister
    Paul Emery (@nipmeister) reported from Wandsworth, England

    @adfleming @SkyHelpTeam Same issue - unable to work!!!

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Any chance of Sky making some kind of comment about what’s going on? It’s now day three and there will be lots of people like me who need broadband to WFH. Seems to be a real problem all over Twickenham.

  • 9ElmsArtsRev
    Nine Elms Arts Ministry - Rev. Betsy Blatchley (@9ElmsArtsRev) reported from Wandsworth, England

    Loving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and disrespectful in a T20 of this calibre #SuperKent

  • robin1302
    Robin Evans (@robin1302) reported from Brentford, England

    @SkySports @Tyson_Fury Never wanted it anyway. As soon as Joshua called his bluff it was obvious this would happen.

  • ChrisLabrey
    Chris Labrey (@ChrisLabrey) reported from Richmond, England

    @SkyHelpTeam Ran tests. We have no Internet so cannot get on line. It seems a wider issue for TW11 though

  • k8tyDavies
    Kate Davies (@k8tyDavies) reported from Worcester Park, England

    @SkyHelpTeam just wanted to say I’ve just had amazing customer service from a guy called Sherwin!! He was so helpful and really polite and friendly #greatservice

  • MannyCFC26
    manuela matern (@MannyCFC26) reported from Woking, England

    @wearebrighton Can I ask a question? Whilst I understand the animosity towards players going to other clubs! Is it right to sing " Stay Down and Die " to Sanchez when he got floored? It's not something I would be proud of as a fan. @SkySports @SkySportsPL

  • munirawilson
    Munira Wilson MP 🇺🇦 (@munirawilson) reported from Richmond, England

    Hey @SkyUK, we've been without broadband at home for five days now. Like millions of others, my husband and I can't work without decent internet access. Your customer service is glacial. Please can you help!

  • MarketerHayden
    Hayden 🚢 (@MarketerHayden) reported from Wandsworth, England

    Hi @SkyHelpTeam broadband is down in the SW11 area. It was working fine earlier as I managed to do some work. Please can you advise! #skybroadband #SW11

  • RicciCastro
    Babajou (@RicciCastro) reported from Wandsworth, England

    @SkyHelpTeam any update on outage in Wandsworth area. Status page says everything is fine & no planned works listed. @SkyUK

  • shoeburger
    Kieran Shew (@shoeburger) reported from Merton, England

    @SkyHelpTeam Since the storm, my sky box isn’t receiving signal. I’m in a block of flats. Tried calling, wait on hold for ages. How do we get someone to repair our dish? Why don’t you have an online solution for this. It’s 2022

  • cnormanv
    CarlosE (@cnormanv) reported from Banstead, England

    Is @SkyUK fixing the internet and phone problem sometime soon? I live in Banstead and haven’t had service all day. Unable to speak with anyone in Sky

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Thanks Claire Can you confirm that there is an outage in my area, and that it’s being worked on? It’s been 24 hours now…

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Hi, @SkyHelpTeam I am having #broadband issues. The connection keeps dropping. Are there any known issues in SW11 1NG area? If not, there is one!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Sparky_1968
    Mark Carder (@Sparky_1968) reported

    @cxdi55 @skytv @SkyHelpTeam Hate the way companies treat loyal customers over new customers. It’s disgusting and no encouragement to stay

  • p4tsyclark
    Patsy Clark (@p4tsyclark) reported

    @cxdi55 @skytv @SkyHelpTeam I hit them with rant as a customer for 16 years got the new customer package immediately, tv, bb and phone, saved £20/month and got 16gb extra, faster bb and sky tv, just quote them that and they’ll do it

  • RChaz6
    RedChaz6 (@RChaz6) reported

    @cxdi55 @skytv @SkyHelpTeam Never ever given a 💩 about existing customers. No loyalty benefits. Their business model appears to be focused on new business. Cancel your contract and take a new one out in your wife's/partner's name getting the cheap rate. Better still, go somewhere else.

  • AntBisexualant2
    Ant brown (@AntBisexualant2) reported

    @cxdi55 @skytv @SkyHelpTeam I had to buy one of their Pucks because the Freeview signal was so bad. First one was broken but they still tried to blame my broadband, tried to get me to switch. told them I was locked into a 2 year deal. they shut up. Shop around.

  • seanwithers
    cupid12 (@seanwithers) reported

    Can we please have an update to when we can expect the service we are currently paying for to be working (broadband WiFi) been down since Wednesday around midnight. @SkyHelpTeam

  • LeedsLadSam1
    LeedsLadSam (@LeedsLadSam1) reported

    If anyone’s @virginmedia red button plus channels aren’t working for the football the best thing to do is login to the sky sports app/website. Click login with virgin media. Once logged in you can watch the games. 👌🏼 #virginmedia #skysports

  • old_doozer
    Andy Conroy (@old_doozer) reported

    @cxdi55 @skytv @SkyHelpTeam I recently switched to Sky from NOW (owned by Sky) who had offered me a similar choice for their "Powered by Sky" service. Not only did I get it direct from Sky for £27, I also picked up a £105 new customer gift card.

  • mutter57956
    MinistryOfMutter (@mutter57956) reported

    @SkyNews @SkyJacquie @SkySports After years of defending male-bodied fighters in the women’s category as “progress,” you’re now using an actual woman like Katie Taylor to sell the sport. The sudden interest in biological females is pure hypocrisy. Women’s boxing never needed men to be legitimate.

  • rory1972ham
    rory hamilton (@rory1972ham) reported

    @cxdi55 @skytv @SkyHelpTeam I was a customer with three for around 25 years phone contract renewal for similar package was £35 now gone up to £80 with 2 increases to come during contract went to giffgaff £14 pm

  • Bantamigo88
    JamieB (@Bantamigo88) reported

    @cxdi55 @skytv @SkyHelpTeam Did the same, threatened to cancel and initially they couldn’t do any better, then all of a sudden they offered me fibre broadband for 24 quid and sky stream for 20 quid.