Sky Outage Report in Walton-on-Thames, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 25: Problems at Sky
Sky is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent Sky outage reports came from the following cities: London, Brentford, Paddington, Uxbridge, Greater London, Hammersmith, Hounslow, Wembley, Southall, Richmond, Kensington, Banstead, Wandsworth, Hampstead and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Brentford |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Roger Bearpark
(@RogerBearpark) reported
from
Hillingdon, England
@SkyHelpTeam This isn't a good start. Have now been waiting four days for our customer support. All we get told is to call back when you're less busy.
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Lorraine King
(@lorrainemking) reported
from
Brentford, England
@NW6Rd You've just reminded me my contract is up with my absolutely appalling @SkyUK broadband. It's so slow it's like AOL dial-up
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Jack Rowley
(@JackJrowley83) reported
from
Paddington, England
@talkSPORT and @SkySports making a non story into a story, regarding the sterling/Gomez spat. Get ******** over it. No one cares 😴✊🏻😴✊🏻😴
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Mani Gill
(@Manners69) reported
from
Datchet, England
Absolutely ridiculous service from @SkyUK @SkyHelpTeam - installed on the 9th November but nothing working till the 19th November!!! Paying for 100s of channels but receiving only 5 in that time!!
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George⚽️
(@gww1996) reported
from
Hounslow, England
@SkyUK Sort out your crappy internet .. been down for 24 hours ! Stupid .. pay for a service to not even get it
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Victoria Seaman
(@VixSeaman) reported
from
Hounslow, England
@SkyHelpTeam I'm very irritated by your terrible service. Not only did you terminate my broadband service a week early, we've waited 2wks for an engineer, only for him to arrive, say he's not comfortable drilling holes, insult my husband & then leave! Completely unacceptable!
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michelle stone
(@mich1749) reported
from
Merton, England
@SkyUK Haha unbelievable I just came back to sky..after cancelling my contract I got promise after promise of it will be better.. but still you never fail to disappoint
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@SkyHelpTeam my broadband is so bad since Saturday 😡 with sky q paying so much for this shit services
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Gareth Thompson
(@gareth78t) reported
from
Hillingdon, England
@NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.
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BIG zakmp4
(@zakmp4) reported
from
Hammersmith, England
I can’t even fathom into words my hatred for your internet service @SkyUK
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BIG zakmp4
(@zakmp4) reported
from
Hammersmith, England
holy **** I can’t wait till I switch from @SkyUK to an actual decent provider absolutely dog shit
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Terri
(@Rex_Comms) reported
from
London, England
Oh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail
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Neil Edwards CQ
(@nlpedwards) reported
from
Richmond, England
@virginmedia so, having been on hold for 25 minutes, then cut off, called back on hold for a further 15 minutes... cut off again. Your customer service is atrocious... I can hear @SkyHelpTeam beckoning... they were crap, but they were never this shit.
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
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Victoria Seaman
(@VixSeaman) reported
from
Hounslow, England
Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!
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Darren Reid
(@marvelreid83) reported
from
London, England
Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄
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Paul Brown
(@Browniethered) reported
from
Hounslow, England
@SkyHelpTeam Why do I have to call to cancel Sky Movies! And there’s a 20 minute waiting time absolute Joke!!!
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Lauren Greene
(@laurengreene2) reported
from
Merton, England
@SkyHelpTeam I really enjoy it when you organise an engineer to install a TV who then never turns up, consequently leaving someone waiting in all day for them...
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Alice
(@Aliceliveing_) reported
from
Hammersmith, England
Gee wizz, @skyUK is a shocker of a provider. Our internet and TV is constantly down!!! 🤬
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Chuter
(@IanChuter) reported
@SkyHelpTeam Every person is being directed to the the issues page, it says "no issues in your area" - which is plainly false. Checking our lines just results in you trying to charge for an engineer visit to our house, which clearly won't help.
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A̶a̶r̶o̶n̶ ̶D̶a̶v̶i̶s̶™̶
(@NervousPilchard) reported
@SkyHelpTeam BT openreach are showing an outage. Any chance you can liase with them and serve your customers?
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Paul Hardacre
(@geekball) reported
@SkyHelpTeam Did you read my tweet? I've got an engineer booked by your support team to fix the problem. But this is clearly an area fault not something that can be fixed from my house. Also the IVR thing, pls fix that so we don't have to wait for the robot to finish talking to press digits
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Alex Haywood
(@HaywoodAlex) reported
@SkyHelpTeam So your suggestion to use the “live diary” which is um Online, when the issue is the broadband. 🤔 Perhaps noting the volume of issues in one area and letting customers know there is an issue and you’re aware and will sort ASAP. Better than a mediocre test connection reply.
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Chris T Curry
(@ChrisTCurry1) reported
@SkySports Utter 💩 He is paid millions by sponsers that exploit the poor daily. #Hypocrite
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Mark Kemp
(@MarkSKemp) reported
Also with adding that @SkyUk offered no compensation. Just that its standard to wait five days to get someone to even look at the problem. Even then no timeline to fix. Wish we all worked in such a casual world when it came to SLAs
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Dexter
(@DexterDaPug) reported
I obviously want to see the takeover but after watching the big 6, Prem and skysports behave this year, I kinda want to watch the whole corrupt house of cards burn down, they all knew about the ESL. They dont care about football fans #NUFCTakeover #nufc #PremierLeagueIsCorrupt
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Ian Chuter
(@IanChuter) reported
@SkyHelpTeam @NervousPilchard I am also affected by this, and equally frustrated at Skys inability to detect hundreds of customers with the same problem in the same area...
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ANTHONY
(@ANTHONYDELANE40) reported
@itsdeejayshizzy @lukedcufc1992 @SkySports He obviously doesn't care about their happiness or feelings, so it's a bit ironic you'd suggest they should care about his happiness and not be angered by such insensitive actions. Rub fans up the wrong way expect a bad reaction to it.
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Richie@GETRICHMedia
(@GETRICHmedia) reported
@SkySports Are they bringing any sports we are not crap at?