Sky

Sky Outage Report in Sutton, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

The latest reports from users having issues in Sutton come from postal codes SM2.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Sutton, Greater London, England 03/12/2025 17:30

March 12: Problems at Sky

Sky is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (13%)

    TV (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Sutton, Greater London, England

The most recent Sky outage reports came from the following cities: Paddington, London, Lewisham, Fulham, City of Westminster, Croydon, Southwark, Bermondsey, Isleworth, Streatham, Acton, Holborn, Brentford, Tower Hamlets and Newham.

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City Problem Type Report Time
United KingdomPaddington Internet
United KingdomLondon Internet
United KingdomLewisham Internet
United KingdomLondon Internet
United KingdomLewisham Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

  • MunslowStephen Stephen munslow (@MunslowStephen) reported from Leatherhead, England

    @SkyUK Hi been waiting all day for an engineer but no one has turned up or been in contact. Call customer services after a 20 minute wait was told to wait 20 mins still nothing that was 2 hours ago

  • shafeez87 Shaheer (@shafeez87) reported from City of London, England

    @SkyHelpTeam Sure, I know that. Doesn’t change the point though that I’ve spent nearly a day and am nowhere close to getting my query resolved. The bureaucracy won’t dent my perseverance though to get a solution. @Ofcom @SkyUK

  • Padster07 (P)addy (@Padster07) reported from Croydon, England

    @A320_gamer @SkyHelpTeam Thanks for the info, but it's still showing "no known issues" for me until I go through the broadband health checker when it does acknowledge a "temporary service issue in your local area".

  • Lynseym247 Lynsey (@Lynseym247) reported from City of London, England

    @SkyHelpTeam You’ve already sent me this and like I said in my tweet, none of this solves the problem!

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    Was just about to leave @SkyUK as the broadband was too slow. They upgraded me to superfast broadband which should have been done by today and they have now advised that it will be another week. Great way to treat your customers #angry #skybroadband

  • BrendaSmiffy BSmith (@BrendaSmiffy) reported from Eltham, England

    Why is @SkyHelpTeam Broadband so poor. Every night there is a problem. Dont even bother with WiFi but can’t access Netflix and when I can it buffers. Costs a bomb too. Pony. Need a change.

  • shafeez87 Shaheer (@shafeez87) reported from City of London, England

    @SkyHelpTeam Yes, I did at 11:55am. The service, however, is SO slow that I’ve only just managed to get through security and speak to a person. @SkyUK customer service never disappoints! 😉 @Ofcom

  • Misshayley_1 Hayley (@Misshayley_1) reported from Kingston upon Thames, England

    I’m paying nearly £140 per month for this maybe @SkyUK will give me a better and cheaper service...

  • hornetboy84 john parslow (@hornetboy84) reported from Brentford, England

    @RobGooders @jffcpfc @SkySports I’ve seen it from all Angles . No heads actually clashed - he leant in and pushed his chest at him. Zaha pushes him in the face so that should a red ... but I agree just let it go as caps was stupid and was baiting him. Meanwhile - elbow in face on Kabasele ....

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @SkyHelpTeam Lines are busy and your message service is rubbish. Seriously your customer service needs a revamp

  • rundaverun93 Dave (@rundaverun93) reported from Wandsworth, England

    @GeorgeMFC18 @SkySports What a ****. Understand NOLU but cheeky shit like that...

  • rundaverun93 Dave (@rundaverun93) reported from Wandsworth, England

    *******. @SkySports should be ashamed showing Porn before the 9pm watershed.

  • matt_angelo_84 Matt Angelo (@matt_angelo_84) reported from Bromley, England

    @SkyHelpTeam Internet down again! Asking to book an engineer through mysky app again but think it’s time to cancel and move to @virginmedia This is the 3rd Engineer visit this year #poorservice

  • shafeez87 Shaheer (@shafeez87) reported from City of London, England

    @Ofcom Thanks @Ofcom. Judging by how @SkyHelpTeam has handled the problem so far, I’m sure I’ll be in touch. I’ve just been passed around teams and hardly anyone seems to care about finding a solution! @SkyUK

  • Dean84121152 Dean (@Dean84121152) reported from London, England

    @SkySports @GeoffShreeves The deflection was so bad even if that player wasn’t there De Gea wouldn’t have got there . So I think the goal should stand .

  • BrendaSmiffy BSmith (@BrendaSmiffy) reported from Poplar, England

    @sternejohn @SkyHelpTeam Been thinking about upgrading the telly due to the poor picture but realised it’s the broadband.

  • JamesGemmell_TV James Gemmell (@JamesGemmell_TV) reported from Wandsworth, England

    If you’re stuck inside 🌧 and missing your rugby fix this afternoon, head to @skysports Action for #STOvBLU. Entertaining game under a Newlands sun so bright it actually hurts your eyes.

  • JoshhhUTC Josh 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@JoshhhUTC) reported from Bromley, England

    @SkyUK your WiFi is terrible.

  • tonysacting tony pickering (Roy) (@tonysacting) reported from Camberwell, England

    @virginmedia Interesting when you get disconnected the moment you tell the agent the deal to stay with you as a loyal customer is way higher then new customers and £20 a month more than @SkyUK Especially when your charging me per minute to call you as you never fixed my landline

  • webbolley GUNMAN OTEH (@webbolley) reported from Croydon, England

    @MTKGlobal @Tyronemck @MimouneMohamed1 @SkySports @espn @JamieConlan11 @SkySportsBoxing @IFLTV @EddieHearn Have a laugh mimoune robbed worst decision I’ve ever seen

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • huffandjohn Huff&John (@huffandjohn) reported

    @SkyHelpTeam 'hotspotting' my phone is performing better that your service normally does. 100% going to a new provider.

  • Saphirial24 Mystique (@Saphirial24) reported

    @SkyHelpTeam @alexandrite31 I had no broadband for internet, but my landline worked as did my amazon prime. Seems that your issue only affected my internet. My neighbour who is not with you but another provider had the same problem.

  • iUsamah Danish (@iUsamah) reported

    @flipatech @SkyUK @TrooliFibre Wtf, how much do you pay a month?

  • CrapAimer George (@CrapAimer) reported

    @SkyHelpTeam Money iam paying and this is the service you are handing your

  • SiobhanBryar Siobhan Bryar (@SiobhanBryar) reported

    @Poolieboy1Les1 @SkyHelpTeam Rude, unnecessary and mis-spelt!

  • ttv_TS70 TS70 (@ttv_TS70) reported

    @olpafc_ @SkyHelpTeam My sky network is fine

  • CoverGirlLi L I S A (@CoverGirlLi) reported

    @BightSyzMiner @SkyHelpTeam No I completely get where you are coming from. I’ve had open reach out so many times, who have “fixed” the problem only for it to come bk days later. Let’s put it this way. A normal movie takes me twice As long to watch as that’s how much my internet cuts out. So frustrating !

  • SahibMemon3 Sahib Memon (@SahibMemon3) reported

    @SkyHelpTeam Hi I’m a desperate customer who is been guilty of buy a contract from sky broadband My broadband is either stop working or slowed down or having interrupted connection

  • tdw1122 tdw (@tdw1122) reported

    @AbuAmaanah @SkyHelpTeam Buy a good quality router to replace the sky unit/connect to the modem. Wi-fi issues are usually the poor units supplied by Virgin and Sky. BT hardware is a little more reliable

  • AngerHelps Bob Livid (@AngerHelps) reported

    @gregkael @gompstomp78 @SkyHelpTeam I’m not sure any of what you state makes sense but service updates can easily be found online. Social media is not required.