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Sky Outage Report in Sutton, Greater London, England

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The latest reports from users having issues in Sutton come from postal codes SM2 and SM1.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Sutton, Greater London, England 09/19/2025 07:25

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (57%)

    Internet (57%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Sutton, Greater London, England

The most recent Sky outage reports came from the following cities: London, Hammersmith, Southwark, Hounslow, Croydon, Fulham, Ealing, Brentford, Newham, Greater London, Wandsworth, Redhill, Paddington, City of London and City of Westminster.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

  • sarahMwasHudson Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    Nothing like working from home when you have @SkyUK …. Day 2 of no broadband and no phone …. Quality service …. Will switch to @virginmedia as soon as I can

  • natalie_h48rec 🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England

    @SkyHelpTeam Thank you for the response. Could I ask why the engineers are only just working on this? It’s been down for over 24 hours?

  • AvWeekJuliet Juliet Trew (@AvWeekJuliet) reported from Merton, England

    @SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband

  • crashpy_onion Chris Pinion (@crashpy_onion) reported from Edenbridge, England

    @SkySports Kane was rubbish vs Croatia and worse v Scotland. Southgate must start Rashford vs Czech Republic or he can never say "players in form play" again without looking like a hypocrite.

  • ZeGermanShibe Akane Vallery Uchida (@ZeGermanShibe) reported from Camberwell, England

    @SkyHelpTeam Internet down / intermittent in SE17. Can't even run the test, it just doesn't connect on my PC. Router lights are all green. Will this be resolved soon?

  • francesleach_ Frances Leach (@francesleach_) reported from City of London, England

    @SkyHelpTeam @OllieParker Also facing the same issue - has there been an outage reported in London?

  • camlaity Cameron Laity (@camlaity) reported from London, England

    @SkyHelpTeam hi. Do you have any estimated timeframe on resolving the south east London internet outage?

  • terryjc Terry ! (@terryjc) reported from Southall, England

    @SkyHelpTeam I’ve never cancelled my account as far as I’m aware . Only upgraded over the years . I’ve been a member since before digital .

  • TheLoneRanger00 Adam King (@TheLoneRanger00) reported from Paddington, England

    @SkySports We put our towel down first!!!!

  • Jmariom86 J- Blüdhavens guard (@Jmariom86) reported from Eltham, England

    @SkyHelpTeam hi, I've had no fibre optic Internet since 9am today - have checked the service via the app and it seems to be OK - any help?

  • AKhan0o7 Anayat Khan (@AKhan0o7) reported from Croydon, England

    As soon rain hit the floor my @SkyHelpTeam is slow as they waiting for 🌧 . My Internet in South London get worse. Guys please fix this issue. Many thanks

  • MarkLTalbot Mark Talbot (@MarkLTalbot) reported from Hounslow, England

    So how does @SkyUK treat a customer of nearly 30 years lied to at 18 month renewal that SkyGo will still work in Portugal save as to downloads when they find out it doesn’t? @SkyUK **** on them that’s how offering just £25 compo! Obviously they simply don’t care about reputation.

  • alicefoster F O S T E R (@alicefoster) reported from London, England

    @SkyHelpTeam wifi and tv went down today in SE9. Have had to go to my parents to work because nothing worked even after rebooting several times. Is there an issue in the area?

  • theresacoote topcat500 (@theresacoote) reported from Brentford, England

    @SkyHelpTeam haven’t been able to contact to our broadband since at least 6am this morning living in the Wembley area ha9 any know issues ?

  • Drjot JEFFREY OSEI-TUTU🇬🇭 (@Drjot) reported from London, England

    @SkyHelpTeam You need to wake up my broadband is not working.

  • cnormanv CarlosE (@cnormanv) reported from Banstead, England

    Is @SkyUK fixing the internet and phone problem sometime soon? I live in Banstead and haven’t had service all day. Unable to speak with anyone in Sky

  • NickHennegan Nick Hennegan (@NickHennegan) reported from Hammersmith, England

    @SkyUK are now charging me £80 a month for a basic @skytv and broadband package. I’ve tried to cancel on their website which is almost impossible. I’ve called the phone number they suggested and there is at least a 15 minute wait! I’m being mugged by #Murdoch!

  • spencersuckling SW London Bus Driver (@spencersuckling) reported from Wandsworth, England

    @KimberleyeLeo why do I never get a response from @SkySports when querying a comment? 🇿🇦 🇰🇪

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam No, it’s an outside issue. So I’m (kinda) patiently waiting for it to be fixed… obviously I can’t work from home (or at all), whilst it’s down. Is there any way you can update me please? Had no update for 4 hours…

  • natalie_h48rec 🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England

    @SkyHelpTeam Landline & WiFi down for over 24 hours in the Hayes/West Wickham (Bromley) area. Could you advise when this will be up and running again please? This is now affecting the running of my business. Please advise ASAP.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • kayldavenport kaley (@kayldavenport) reported

    @SkyHelpTeam the replies to this tweet are appalling, maybe THANK the people currently working to fix the issue for all of you AT HOME with your families, unlike them???? So much entitlement.

  • alexwhiteman49 alex whiteman (@alexwhiteman49) reported

    @SkyUK My broadband is down in UB5 and there are reports that it's down across London. What's going on?

  • TyroneRone1 African (@TyroneRone1) reported

    @SkySports **** 2020 😪 roman better make that tuchel call

  • emmamcl13 Emma McLaughlin (@emmamcl13) reported

    @SkyHelpTeam hi my sky+ box isn’t working due to no ‘satellite signal’. Could this be to do with the network problems? My wifi seems to be working fine

  • AliJaved29 Ali Javed (@AliJaved29) reported

    @erikodinson @SkyHelpTeam I’m also using my mobile data for few days now bcoz sky broadband is not working properly.

  • metoyou123 metoyou123 (@metoyou123) reported

    @SkyHelpTeam Could you just tell us what the issue is please thanks

  • jimneedle Jimbo 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@jimneedle) reported

    @SkyHelpTeam What about multi room that’s no signal too

  • Username01Name Add your name (@Username01Name) reported

    @SkyHelpTeam Have you tried to switch it off at the plug socket for 30 sec?? If that doesn't work go into settings and do a hard reset on your sky q box. That's the standard fix for all sky equipment

  • heatherperry77 Heather Perry (@heatherperry77) reported

    @SkyHelpTeam please let us know when the issues will be fixed by. I'm back at work tomorrow and working from home due to lock down. Impossible if I don't have broadband!!!

  • stevenamapes steven mapes (@stevenamapes) reported

    @Just_Markus_uk @SkyHelpTeam @MadihaKhawaja Update your DNS to use either cloudflare 1.1.1.1 or Google 8.8.8.8 and you'll bypass the issue