Sky

Sky Outage Report in Sutton, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Sutton come from postal codes SM2 and SM1.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sutton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Sutton, Greater London, England 11/21/2024 12:10

November 21: Problems at Sky

Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sutton, Greater London, England

The most recent Sky outage reports came from the following cities: Tower Hamlets, Bermondsey, London, Croydon, Poplar, Holborn, West Drayton, Acton, Ealing, Paddington, City of Westminster, Lewisham, Southwark, Surbiton and Fulham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomTower Hamlets Internet
United KingdomTower Hamlets Internet
United KingdomTower Hamlets Internet
United KingdomBermondsey Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

  • martinjorourke Martin O'Rourke (@martinjorourke) reported from Wandsworth, England

    @SkyHelpTeam hi, is there an outage in SW17?

  • neilclarke3 Neil ❌🇬🇧 (@neilclarke3) reported from Lambeth, England

    @kaye09 @SkyHelpTeam It has not corrected since the clocks changed on the weekend. I have an older Sky box… I guess they want us to upgrade 🙄🙄 shame to confuse people especially any elderly . They need to address the issue

  • Mark_BarkingFC Mark S (@Mark_BarkingFC) reported from London, England

    @SkyHelpTeam Need more help here William , test says everything is fine , tv box says no connection, tried the reboot no joy

  • RetiredChav Danny Flo (@RetiredChav) reported from Croydon, England

    @Declanlyall @gilberto_keteng @SkySports So if someone lunges at you and they are never going to make the corner you are supposed to get out of their way?

  • RetiredChav Danny Flo (@RetiredChav) reported from Croydon, England

    @TravisShawuk @SkySports I think you'll find that anyone with a brain can see it was a unfair advantage. heavily worn hards against brand new softs! It didn't matter how much Lewis fought, he could never win.

  • NGN1985 Nick-CAFC (@NGN1985) reported from London, England

    @SkyHelpTeam Hello. My broadband is down. I checked and there is an issue in my area. Can you please tell me what has happened and roughly when it will be fixed? SE3 area. Thank you.

  • Anita_Fruitloop ♥TJ♥LF1♥ (@Anita_Fruitloop) reported from Dorking, England

    @SkyHelpTeam Just applied for the 4 week trial of sky cinema but doesn't give me the option of cancelling as I don't want it anymore!!! How do I cancel sky cinema????!!! :@ my anxiety is through the roof over this!!! 😭

  • The_Dark_knght Mikei. Hall (@The_Dark_knght) reported from Kensington, England

    @SkySports we hear Man City’s Mendy in the news but what about Everton‘s Gylfi Sigurdsson why is he never mentioned is it because he’s white?

  • Mark_BarkingFC Mark S (@Mark_BarkingFC) reported from London, England

    @SkyHelpTeam @SkyHelpTeam are there broadband issues in IG11 , very slow and tv saying not connected

  • vfbr2001 Christian (@vfbr2001) reported from Ealing, England

    @SkyUK I need to order a new sky q box because mine doesn’t support hdr/4K but I cannot get through on the phone. Is there anyway of doing this without phoning?

  • shaks_ldn s ldn (@shaks_ldn) reported from Lambeth, England

    @SkyHelpTeam my internet has been pretty much down / intermittent past few hours!

  • Mr_K1985 Micky_k (@Mr_K1985) reported from London, England

    @SkyHelpTeam Do you believe that's an exceptable answer? That I have to chase a service I pay for to find out if your fixing your issue, is this problem being fixed currently? If so what Is the approximate time frame?Also will my bill reflect the downtime this provider had given me?

  • vfbr2001 Christian (@vfbr2001) reported from Ealing, England

    @SkyHelpTeam Thanks. When I do a test the speed going into the hub is 79MBPS and then the actual speed on an iPad beside the hub is around 55MBPS but drops down to 5 up in the bedroom. The sky q mini box in the bedroom keeps losing its connection too.

  • jacquilowe Jacqui Lowe (@jacquilowe) reported from London, England

    @SkyHelpTeam No B/band since 30th, team say system won’t let them book engineer ‘because it’s an outage’. Know this is resolvable because engineer visited neighbour on 31st - fixed in 5 mins flicking switch on the road.

  • Dremora Kirill Korolyov (@Dremora) reported from Poplar, England

    When you’re on support 24/7 for a week, but your ISP is too poor to hire enough people to resolve issues at night. Or even provide internet connection at night at all. @SkyHelpTeam

  • MrMonsterMagic Steve (@MrMonsterMagic) reported from Redhill, England

    @SkyHelpTeam is there a problem in RH1 postcode? My internet has been dropping all day.

  • maryyasmine Mary 🍒 Ben Chilwell simp | لويس 💖 (@maryyasmine) reported from Kensington, England

    @LunaForeverr @JamilaJemstone @SkySports Because we know Sky prefers when people are horrible to each other, textbook Murdoch

  • londonwhispers LittleLondonWhispers 💙 (@londonwhispers) reported from Kensington, England

    I don’t often rant but @skyuk the 9 hrs we’ve wasted with your customer service is a joke. I’ve been a customer of yours from day 1 how on earth do you cancel someone’s broadband & tell them you can’t reinstate it until December 31st #WFH

  • midwifehippie Laura Bridle she/her (@midwifehippie) reported from Bromley, England

    @SkyHelpTeam my broadband has been down 3 days now ++ can you help/refund

  • Theodore00 Theo Fariduddin (@Theodore00) reported from Poplar, England

    @SkyHelpTeam Why my internet is so slow?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • jmcba07 Julie Christie (@jmcba07) reported

    @SkyHelpTeam I keep getting told the engineer is coming but they never show up.

  • ealdred90 emma♡ (@ealdred90) reported

    @SkyHelpTeam It just keeps saying something went wrong, its done it for about 3 weeks now, I had to ring up last time and they said theyve been having problems with it, buut I haven't got time to ring up again and I need some data

  • art_by_eq Art by EQ (@art_by_eq) reported

    @SkyHelpTeam Hi - do you provide a service for elderly customers that find the standard Sky TV menu system bewildering and are unable to use it? Thanks.

  • StevenMk21 Steven Moore (@StevenMk21) reported

    @SkySports Don't jump into trading if you're not an expert or have enough experience, you'll suffer great losses. just contact @kathybtcc to help you earn profits every week like I do

  • PsymonWhite Simon White (he/him) (@PsymonWhite) reported

    @SkyHelpTeam When the adverts started I made a compliant at the time. Clearly that was ignored. So you lost me as a customer.

  • nsabalexis67 NSABIMANA Alexis (@nsabalexis67) reported

    @SkySports Really bad news for CFC but Always Blue

  • MGTP MARGARET ******* (@MGTP) reported

    @SkyHelpTeam Hi, my skyq has stopped working. I have switched off and tried to reconnect. Is there a problem in G73 area?

  • Purdee mistress purdee (@Purdee) reported

    @SkyHelpTeam hiya.. We have an issue with the Discovery+ app on skyQ. It’s saying we have to get an account when we have it free until feb & we already have an account?

  • EzioDanks Ace (@EzioDanks) reported

    @SkyHelpTeam Okay thanks for the link, is there an ETA on when we're likely to get better network in our area as I cant understand why other network providers can offer more than double DL/UL what we have now with you, seems as though Sky is the slowest network in our area?

  • AntellAdam Adam Antell (@AntellAdam) reported

    @SkyHelpTeam your customer service team is shocking, 15 years I've been with sky! Needless to say I'll not be recommending you embarrassing and poor service!