Sky outages and service status in Purley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 2 outage signals in the last 24 hours around Purley, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 24, 7:45 AM GMT+1.
- Internet (56%)
- Wi-fi (22%)
- TV (11%)
- Total Blackout (8%)
- E-mail (1%)
- Phone (1%)
The latest reports from users having issues in Purley come from postal codes CR8 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Sky
Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Purley, England
The most recent Sky outage reports came from the following cities: Croydon, Southwark, Leatherhead, Wandsworth, Redhill, Orpington, Purley, Caterham, Fulham, Lewisham, Thornton Heath, Mitcham, Westerham, Surbiton, and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
TV | 11 hours ago |
|
Southwark
|
Internet | 12 hours ago |
|
Leatherhead
|
Wi-fi | 1 day ago |
|
Southwark
|
Wi-fi | 3 days ago |
|
Croydon
|
Wi-fi | 3 days ago |
|
Southwark
|
Internet | 3 days ago |
Nearby cities with recent reports
5 recent signals
4 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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rafael uzcategui (@rafauzcate) reported from Worcester Park, England@SamsungUK Hello JH, It's a flip4 5G... No damage at all. We bought it via @SkyHelpTeam . We now need to send it back and my partner will be with no handset for 2 or maybe 3 weeks. The handset itself it's on immaculate conditions. Still have the original clear stickers on.
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Louise S (@LJS111) reported from Lambeth, England*******, Geoff. That’s harsh. Maddison should have just walked off. #SkySports
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🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England@SkyHelpTeam Thank you for the response. Could I ask why the engineers are only just working on this? It’s been down for over 24 hours?
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Kieran Shew (@shoeburger) reported from Merton, England@SkyHelpTeam Since the storm, my sky box isn’t receiving signal. I’m in a block of flats. Tried calling, wait on hold for ages. How do we get someone to repair our dish? Why don’t you have an online solution for this. It’s 2022
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Akane Vallery Uchida (@ZeGermanShibe) reported from Camberwell, England@SkyHelpTeam Internet down / intermittent in SE17. Can't even run the test, it just doesn't connect on my PC. Router lights are all green. Will this be resolved soon?
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Paul Emery (@nipmeister) reported from Wandsworth, England@adfleming @SkyHelpTeam Same issue - unable to work!!!
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Danny Flo (@RetiredChav) reported from Croydon, England@HillF1 well said Damon! The only only one with sense on the Skysports team. Max was totally at fault and never making that corner and could have killed Hamilton.
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Phil Swallow (@Phil_Swallow) reported from Croydon, England@SkyHelpTeam @boydhilton It offers UHD then says “No programmes are currently being broadcast on this channel”. The problem is 100% with Sky!
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GingerLolz (@LorraineThorn) reported from Merton, EnglandInternet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?
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Kate McKeand (@kmckeand) reported from Wandsworth, England@SkyUK I’ve had no broadband for 10 hours and can’t get any information about when the issue will be fixed?
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NigelH (@magical_78) reported from Bromley, England@SkyHelpTeam hi, we’re due to move out later this month but don’t have our new address yet (we’re renting part of a house with sky already) - is there a way we can use our Sky Q box / viewing card there as we don’t want to cancel given we have 21yrs of history. Thanks
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Purvee Hetamsaria (@PurveeH) reported from Camberwell, England@SkyHelpTeam @SkyHelpTeam @SkyUK - update on ur poor service is that you need 2 more weeks to fix this issue. And now we have to wait till 8th October without any guaranteed solution. Such a poor service in a time where internet is the most usual thing🙄 #poorcustomerservice
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Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England@OpenreachHelp Thanks for coming back to me. Yes, it’s a ‘mare. I spoke to provider this morn and they didn’t mention escalation. @SkyUK can you help please?
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Tuba Culosis (@TubaCulosis) reported from Merton, England@peterhill93 @PeterWellDone @SkyUK I use the Sky Superfast which averages 65mb/s to a south London address. Only £28/month and no line rental. I’d check reviews local to you as service varies locally between providers.
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Steve Peskett (@speskett) reported from Worcester Park, England@SkyHelpTeam There is no button that says ‘yes I need more help’ I have spoken to the ‘mobile team’ this morning and they are utterly useless
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Ryan New (@ryannew93) reported from Croydon, EnglandI pay for @SkySports and the stream breaks. Illegal streaming would never do this to me
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justvickyxox (@justvickyxox) reported from Merton, England@SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.
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Phil Carter (@PhilSCarter) reported from Bromley, England@SkySports Please no more kid commentary, I’m paying for this service. It’s ridiculous
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lee duggan* (@redlee6963) reported from Croydon, England@SkySports @GNev2 is the reason I’m giving up my subscription why you got the idiot back is beyond me first class 🤡
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Carl Bucksey (@carlbucksey) reported@Malcolm_Sillick @jammierooroo @SkyUK Tbf 30 day cancellation is standard so not really sure what u expect them to do. They haven't refused to cancel by the sound of it and prior to you calling what else are they meant to have done?
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Tartanterrier67 🏴🇬🇧 (@bobonett67) reported@jammierooroo @SkyUK @SkyUK tut! Tut! That’s horrible !
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AngryDonkey_VR (@BlagghP) reported@jammierooroo @SkyUK i had dealings with sky customer services, ended up virtually screaming at them. truly horrible experience
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Welshkiekie (@welshkiekie) reported@Bredebeck @jammierooroo @SkyUK That’s such bullshit. I worked for Sky for 4 years on a Superteam, we definitely were not paid commission. People who worked New Customer Sales were.
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Michael Owen 🇫🇮 (@MoonTerrier) reported@richardajkeys Too much football on the tele now, people have got bored with it all. Skysports has been good in some ways but definitely bad in others
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Chris Jennings (@cjluck84) reported@jammierooroo @SkyUK You could just cancel the direct debit, and tell them to **** off. What they gonna do? It's unsecured debt. She's elderly. Is she gonna be taking out credit cards? Doubt it. Tell them where to go. Sign upto Virgin instead.
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shells (@31Shells) reported@jammierooroo @SkyUK I worked for BT retentions briefly, spoke to an elderly widow . BT sales had previously sold her a package, fibre, BT tv, BT sports and a bunch of add ons. she only used her landline, spoke to my manager and got it all cancelled without cost. Poor lady was taken advantage of 100%
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The Music Man (@DavidJa51216245) reported@jammierooroo @SkyUK Scam call. Sky dont make these calls but i get these smammers daily. My advice, anyone claiming to phoning. Hang up
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chris spence (@FakeRoscoe) reported@SkySports Absolutely ****. Not watching
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Kelly Blakely (@Blakely1970K) reported@jammierooroo @PetuniaSmith6 @SkyUK This is what they do,their customer services are really pushy and come across as very intimidating.Before you know it you are talked into taking a package that you dont want or need.Tried the same with my brother in law who has a learning disability,easy prey unfortunately.