Sky

Sky Outage Report in Purley, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Purley come from postal codes CR8.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 12/09/2025 09:15

December 09: Problems at Sky

Sky is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: London, City of Westminster, Croydon, Hammersmith, Southwark, Wandsworth, Greater London, Hounslow, Brentford, Fulham, Redhill, Southall, Thornton Heath, Reigate and Dorking.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon TV
United KingdomCity of Westminster Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • SimonPrindy Simon (@SimonPrindy) reported from Richmond, England

    @SkyUK please don’t send me offers for LFCTV as I am mor likely to cancel my subscription instead of taking up this offer!

  • scubashotz Mark Jones 🇪🇺 #rejoinEU (@scubashotz) reported from Lambeth, England

    @SkyUK my phone and broadband are not working. I can’t get through to a human on the phone and your site keeps telling me there is a problem. Why can’t I actually speak to someone?

  • GokhanVardar1 Gokhan Vardar (@GokhanVardar1) reported from Kingston upon Thames, England

    Can @SkyUK @SKYbroadbandPH @SkyNews can reinstate my landline and broadband. Don’t have both services for awhile and can’t get any help.

  • wondermouse Mark Phillips (@wondermouse) reported from Hammersmith, England

    @SkyHelpTeam 2/2 website said call 0344 241 1280 this just sends us back to web again! Please help as she can’t access recordings on her sky box!

  • wondermouse Mark Phillips (@wondermouse) reported from Hammersmith, England

    @SkyHelpTeam trying to help an elderly lady reset her sky PIN. It failed to do from Sky box. Went online but couldn’t link her account number to sky ID. 1/2

  • SamRBean Sam Bean (@SamRBean) reported from Merton, England

    @SkyHelpTeam The last 3 days or so I have had such rubbish connection with Sky broadband. Sky Q loses connection (wired), Xbox doesn’t connect (wired), and phones don’t do anything when using WiFi. Download and upload speeds are all over the place. Help?

  • Showerman_Iwan7 Iwaniooo (@Showerman_Iwan7) reported from Southall, England

    @SkySports Get ******** over it...contact sport anything is bound to happen

  • sweelee1 sweelee (@sweelee1) reported from Bromley, England

    @SkyHelpTeam internet not working but was fine this morning. Is there something going locally?

  • French_Fancies The Lady (@French_Fancies) reported from Banstead, England

    @Ford8643 @SkyUK Honestly! It’s ridiculous… My next step will be a formal complaint as I am meant to be working from home!

  • missTmoon66 Tammy Mann (@missTmoon66) reported from Richmond, England

    @SkyUK how do I recover my skygo login details?

  • SianRilstone Siân Rilstone (@SianRilstone) reported from Wandsworth, England

    My @SkyUk broadband dropped out for several minutes three times during my #NHS virtual clinic today. Do you know what’s more difficult than doing a virtual clinic without internet? Complaining or getting help from @SkyHelpTeam (1/2)

  • twotsky ralph (@twotsky) reported from London, England

    So I pay monthly for @SkySports to watch football. But you've decided to thats not good enough and elevated #ARSLEI to "Box Office" and £15 absolute liberty. Using the pandemic for slow creep towards pay per view. You can stick it.

  • hayleykenny Hayley Kenny (@hayleykenny) reported from Lambeth, England

    @OpenreachHelp hi I reported a problem on Monday lunchtime - we have no internet connection and it’s an external issue according to @SkyHelpTeam - when will someone arrive? I work from home and haven’t been able to do so for FIVE DAYS

  • GoonerKal Kal (@GoonerKal) reported from Eltham, England

    Ok, so I decided to pay the £14.95 @Arsenal @premierleague @SkySports your coverage has been awful. Where is the post-match discussion or analysis & interviews? Shameful that you demand a payment for a sub-standard product. No production value at all.

  • TheSpainTrain TheSpainTrain (@TheSpainTrain) reported from Lambeth, England

    What ******** is this new @SkySports app all about? How do I get the old one back?

  • MachoAman Aman S Heer (@MachoAman) reported from Southall, England

    @SkyUK pathetic customer service and a company run by idiots not knowing what they are doing and how to communicate. Embarrassing!! CEO complaint pending.

  • WorthyRW Rob Worthington (@WorthyRW) reported from Epsom and Ewell District, England

    @jackdavy24 @SkyHelpTeam I have the same problem. Some help would be very welcome @SkyHelpTeam

  • L_EToffee L_E Toffee (@L_EToffee) reported from Epsom and Ewell District, England

    @ShrewUnlimited @Charliesteven33 @SkySports How on earth could you possibly know that the vast majority of people support it if they don't show it, clearly highlighting the utter nonsense of that argument.Its a very simple gesture, if someone is not willing to support the message i'm absolutely certain i know what they are

  • French_Fancies The Lady (@French_Fancies) reported from Banstead, England

    @SkyUK It’s ridiculous, I have an issue with my hub I cannot speak to a person I’ve gone through all the tests online and the link and that’s it brick wall up,as soon as I can leave sky I will do!

  • billybest99 Billy Best (@billybest99) reported from Bromley, England

    @SkyUK can you contact me about adding anytime talk to my package please. Every time I call you the automated service hangs up.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • sophb66 soph v. 9669 (@sophb66) reported

    @SkyHelpTeam Or just sort out your signal! It’s 2022 and I have paid you thousands the past 18 years! We have two rumbles of thunder 25 miles away and your signal goes down!

  • Toon161070 Toon161070 🇧🇷 (@Toon161070) reported

    @GNev2 @SkySports Haven’t watched sky since 2007. Never missed it one bit.

  • MarkBHarrison1 Mark Harrison (@MarkBHarrison1) reported

    @pitbull1919 @SkySports Never gonna happen because nobody (or very few people) would pay a lot of money to watch the pile of **** they serve up. And I don't give a **** who that offends it's shite.

  • shipton1975 Refs Dad - Photos - Peter Shipton (@shipton1975) reported

    @SkyUK how can @BTOpenreach1 cancel a line fault inspection visit without communicating with you or the customer. Shocking customer service from both parties, line has been down 5days with no confirmation of when it's even going to be looked at. Poor communication from both.

  • BadgeSmiley Pete.🎶Ratamahatta 🎶⚽️🔥🎸🕶🎶 🎷🎹🎶🍻 (@BadgeSmiley) reported

    @MarkBHarrison1 @pitbull1919 @SkySports ******** was saying on talksport before womens euros that if you don’t like woman’s football you don’t know anything about football? Trying to shame and force folk into watching a poor product.👎

  • fatwhit5 chris whittart (@fatwhit5) reported

    @SkySports Ref gets away Scott free for a major **** up AGAIN

  • nbren007 Nick Brennan (@nbren007) reported

    Appalling service from @SkyUK wouldn’t allow me to exercise my right to cancel my upgrade to FTTP within 31days and go back to my original package with entering into a new 18month contract so they have cut me off entirely. Need a new provider Asap.

  • cllrtobyneal 🌈Toby Neal says Join a Union (@cllrtobyneal) reported from Nottinghamshire, England

    @SkyHelpTeam I was trying to unsubscribe from a service. However I was put through to technical support and they said I would need to be transferred. I was and 45 mins later was disconnected.

  • kully5ingh 🏆🏆🏆Kully Singh🏆🏆🏆 (@kully5ingh) reported

    @piersmorgan Funny you haven’t commented about Tyler comparing Hillsborough incident to Hooliganism! Souness makes a tongue in cheek comment and is vilified whereas Tyler makes an offensive comment and nothing said! @SkySports make it make sense?

  • Mazzamaid Marion x (@Mazzamaid) reported

    @SkyUK We've had problems over last 24hours connecting to internet. Wi-fi not existent. Problems in Telford TF2 area please?