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Sky outages and service status in Purley, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 3 outage signals in the last 24 hours around Purley, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 22, 1:05 AM GMT+1.
  • 58% Internet (58%)
  • 22% Wi-fi (22%)
  • 9% Total Blackout (9%)
  • 9% TV (9%)
  • 1% E-mail (1%)
  • 1% Phone (1%)

The latest reports from users having issues in Purley come from postal codes CR8 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 22: Problems at Sky

Sky is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Purley, England

The most recent Sky outage reports came from the following cities: Croydon, Southwark, Wandsworth, Redhill, Orpington, Purley, Caterham, Fulham, Lewisham, Thornton Heath, Mitcham, Westerham, Surbiton, Epsom, and Wallington.

CityProblem TypeReport Time
Croydon Wi-fi 15 minutes ago
Southwark Internet 9 hours ago
Croydon Internet 23 hours ago
Croydon TV 1 day ago
Southwark Internet 3 days ago
Southwark Total Blackout 3 days ago

Nearby cities with recent reports

Southwark

10 recent signals

9 hours ago
Croydon

8 recent signals

15 minutes ago
Wandsworth

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • redlee6963
    lee duggan* (@redlee6963) reported from Croydon, England

    @SkySports @GNev2 is the reason I’m giving up my subscription why you got the idiot back is beyond me first class 🤡

  • natalie_h48rec
    🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England

    @SkyHelpTeam Landline & WiFi down for over 24 hours in the Hayes/West Wickham (Bromley) area. Could you advise when this will be up and running again please? This is now affecting the running of my business. Please advise ASAP.

  • ciarale01
    Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England

    I am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!

  • Empower2Perform
    Shameema Yousuf (@Empower2Perform) reported from Wandsworth, England

    @SkyHelpTeam not very helpful when a customer support individual says “i’ll call you right back” but never does. One of the reasons I’ve left but I do need to get your equipment back so please get someone to contact me please. Even that returns process Sky couldn’t manage. Thanks

  • nick_davison10
    Nick Davison (@nick_davison10) reported from Worcester Park, England

    @SkyHelpTeam Have you read the thread? Your member ogvstaff said the price would be guaranteed when I called back. That's bloody poor.

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam Unacceptable..once again abdicating and responsibility for q customer

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    As if moving house without a car isn't stressful enough ..the utter ineptitude of @OpenreachHelp and @SkyUK is astounding. How difficult is it to reconnect a service that was there the day before ? Emails to both CEO with "please do better" sent . Let's see if either read..

  • LorraineThorn
    GingerLolz (@LorraineThorn) reported from Merton, England

    @SkyHelpTeam Yes, local issue reported, which could take up to 2 hrs to resolve (I first got this response when I checked at around 10pm last night) thanks for your quick response!

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.

  • ciarale01
    Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England

    Surely I cannot be the only person in the universe that is having major Sky Broadband Internet problems today! @SkyUK #SkyBroadband

  • 9ElmsArtsRev
    Nine Elms Arts Ministry - Rev. Betsy Blatchley (@9ElmsArtsRev) reported from Wandsworth, England

    Loving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and disrespectful in a T20 of this calibre #SuperKent

  • MaxBurrell5
    Max Burrell (@MaxBurrell5) reported from Kingston upon Thames, England

    @SkySports fix the Stoke Luton stream

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Anyone else around #Northcote road having @SkyUK #broadband issues?

  • helen0107
    Helen Charlesworth 💙 (@helen0107) reported from Bromley, England

    @SkyHelpTeam Any issues in the BR5 area with internet? Mine has been off more than on all day!

  • simonbangs
    Simon Bangs 🇬🇧 (@simonbangs) reported from Kingston upon Thames, England

    @SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.

  • LJS111
    Louise S (@LJS111) reported from Lambeth, England

    *******, Geoff. That’s harsh. Maddison should have just walked off. #SkySports

  • hana_ros01
    Hana A 💙 (@hana_ros01) reported from Croydon, England

    @SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @SkyHelpTeam As I said I’m not home right now and because there was no internet at home for two hours my dad was forced to go into London to work. I’d like to know why workmen turned up outside, cut wires and took a telephone pole down and we weren’t given warning.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • hanratty123
    david hanratty (@hanratty123) reported

    @SkyUK when did your customer services become so shocking!! 12 years a customer, yet nobody wants to help 👎 Appalling !

  • MbangMicheal
    Littlehomie (@MbangMicheal) reported

    @premierleague @SkySports Our support is massive here in Africa 💙🇳🇬

  • Po6baSZN
    La Piòche Ⓜ️ (@Po6baSZN) reported

    @chimp_reloaded @69Pinkpanther69 @SimplyUtd Henry doesnt work on TNT sports, he works for skysports for premier league games. Own hargreaves and joe Cole were the pundits for the game. What you sent is an old video of him on skysports few weeks ago, stop lying please

  • GWYNTTHOMAS
    Gwyn Thomas (@GWYNTTHOMAS) reported

    @SkyUK After years as a Sky tv & broadband customer we have finally pulled the plug on this shower of S¥€T. Do not be fooled by flashy marketing, they can’t/won’t back it up. We have spent more than 700 minutes on calls just to be constantly lied to. Avoid SKY, join Virgin

  • carefree291088
    carefree (@carefree291088) reported

    @SkySports **** ain't funny anymore

  • lonewolf153
    Chris (@lonewolf153) reported

    I have to say I hate @skysports coverage of football these days. If there was any other way of watching the PL I'd cancel my subscription. Giving people like the talentless Mike Dean and Gary Neville a platform to spout drivel is just too much.

  • yapperfixations
    coco (@yapperfixations) reported

    i’m allowing this comparison but let’s be clear lewis would NEVER do a skysports documentary about this 😭😭😭

  • steelyhoops
    Tim Alloy (@steelyhoops) reported

    @CelticFC Anyone else sick and tired of being ripped off with tv coverage? Premier sports today but you got to watch crap teams yesterday for free on bbc. To watch celtic this season Skysports. 22 pounds a month Tnt sports. 31 pounds per month Premier sports. 12 pounds a month 🤬😡

  • Hesketh_CW
    Quintessentially (@Hesketh_CW) reported

    This coverage by Skysports is revolting beyond belief. How did football turn into this shower of ****

  • johnanthonyr4
    GoonerDub (@johnanthonyr4) reported

    @SkySports Why ******** are you giving this guy air time, gone are the days Sky was a serious media outlet, you’re a joke of an organisation