Sky

Sky Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 12/12/2025 02:35

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: City of Westminster, Hammersmith, Croydon, London, Southwark, Wandsworth, Redhill, Southall, Greater London, Hounslow, Brentford, Fulham, Thornton Heath, Reigate and Dorking.

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City Problem Type Report Time
United KingdomCity of Westminster Internet
United KingdomHammersmith Internet
United KingdomCroydon Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • Phil_Swallow Phil Swallow (@Phil_Swallow) reported from Croydon, England

    @SkyHelpTeam Why is this? Why is the service being watered down from what it was?

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @jacktomomax @SkySports Whats your problem.

  • hines_stephen Stephen Hines (@hines_stephen) reported from Camberwell, England

    @SkyHelpTeam I reached out direct to Openreach who have a more proactive customer service team. They have an engineer at the house now, despite you failing to contact me....

  • Emilallard Emil Allard (@Emilallard) reported from Croydon, England

    @LouiseDeafAware @NOWTV NowTV are so behind with their service. No subs, no HD as standard on a paid subscription service (I mean come on @SkyUK it’s 2020), horrible user interface, and unskippable ads.

  • tommo_watson94 Tom (@tommo_watson94) reported from Eltham, England

    Really enjoying the authentic dial-up internet speeds at the mo. Keep up the quality service @SkyUK

  • Stu_Middleton Stu Middleton (@Stu_Middleton) reported from Bexleyheath, England

    Did Martin Tyler just say "Rubbing ****"? Sorry, my bad Robin Koach #chelsealeeds #SkySports

  • scott_mulligan_ Scott Mulligan (@scott_mulligan_) reported from Camberwell, England

    @Jimmy_flats @Billy__Piper @SkySports I know he’s rattled because he won’t take my bet. He knows I’m good for it, he’s just talking **** by talking about some weird circle

  • adrian_vickery Adrian Vickery (@adrian_vickery) reported from Epsom and Ewell District, England

    @SkySports Another example of why VAR doesn't help the game. It's no penalty. Free kick at best. The coming together happens outside the box, Jamie & Freddie made it perfectly clear. Refereering isn't easy but there needs to be more common sense.

  • gaishey Gaishey (@gaishey) reported from London, England

    I believe the ball went out however #var and #PremierLeague are now frantically sorting it so this never happens to Man Utd themselves in a game, and not surprisingly @SkySports haven’t done a Hawkeye type angle and only show the behind goal views which only prove so much

  • muttleyman Mike (@muttleyman) reported from Hounslow, England

    @SkyUK As an existing customer l won't recommend sky, as trying to contact sky is almost impossible.

  • harryfangfoss Harry Allen (@harryfangfoss) reported from Richmond, England

    @OpenreachHelp 24 hours have now passed and nobody from @SkyHelpTeam or @OpenreachHelp have given me any explanation or update as to why I still have no fibre broadband after our “installation” yesterday. Not to mention the material damage done to my property yesterday.

  • hines_stephen Stephen Hines (@hines_stephen) reported from Camberwell, England

    @SkyHelpTeam I did, and then spent an hour talking to someone on the phone, who offered me an engineer next week. not an acceptable level of service

  • Paulaha21043676 Paula hammond (@Paulaha21043676) reported from Lambeth, England

    @SkyHelpTeam please could you tell me how I can make a complaint.

  • theldntea Abi | The London Tea Blog (@theldntea) reported from Bromley, England

    Was due to have @SkyUK out today to upgrade our broadband, had to cancel due to covid in the house. This morning we have had 3 scam calls claiming to be sky from three different numbers. Is there a serious GDPR breach I need to be concerned about? @SkyHelpTeam

  • maxwallis11 max wallis (@maxwallis11) reported from Croydon, England

    @SkyUK disgraceful service - customer for 25 years plus - last 8 years no wifi in 4 rooms - continuous loss of signal - no full use of recordable boxes - recently visited by engineer - no help - half the speed - and now a big leaving bill !!! JOKE !

  • alyn1957 Alyn Burke (@alyn1957) reported from Hounslow, England

    @SkyHelpTeam my internet connection doesn't work, this is the 6th time this month. I can't get through to a human what can I do to sort it out?.

  • DakThunder Dak Thunder (@DakThunder) reported from Richmond, England

    @SkyUK please tell me why @BTGroup needs to be contacted when trying to change my cancellation? Angela at support said there was a 'point of no return.' Please direct me towards this policy. I did not auth the sharing of info bw the 2 companies. Thx.

  • BongersJohan johan.bongers@gmail.com (@BongersJohan) reported from Epsom and Ewell District, England

    @SkyUK I have followed every instruction to get Discovery+ and get to a screen that tells you to enter a number into your smart device but neither the discovery+ nor the Sky app gives me anywhere to enter this number. Please help

  • AbulKalamUK Abul Kalam (@AbulKalamUK) reported from London, England

    @SkySportsPL @SkySports Never a pen.

  • TellerMarie ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    Oi @SkyUK fancy actually providing with any of your services today? Have had no internet (meaning my dad couldn’t work at all today) and the Sky Q and mini boxes keep freezing / disconnecting. Don’t refer me to your help page as I’ve done everything on there several times over.😡

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • AnimalShrew Animal (@AnimalShrew) reported

    @moo_mo028 @SkyHelpTeam I had that problem they found out the connections in the green street box were shorting and needed replacing get a engineer to check

  • Murphy321 Shane Murphy (@Murphy321) reported

    @SkySports He has to take a large proportion of the blame. 3 awful performances.

  • mikefre60 Mike F 😷 🇪🇺 (@mikefre60) reported

    @SkySports Lions played well but made shite decisions . They had a 10 ( well 22) who wasn’t missing and yet turned down 3 points over and over . Threw it away.

  • Unkl3mad1 Strange Brew (@Unkl3mad1) reported

    @SkySports Sliding around like he scored the winner in the Cup fi...... No hang on, he went missing again.

  • TheChilledGame1 TheChilledGamer (@TheChilledGame1) reported

    @SkySports Hardly an accomplishment is it? Everton as terrible at the moment.

  • CgSafety CgSafety | Consultancy (@CgSafety) reported

    @SkyHelpTeam There is no outage. When testing the line by phone it says there is a fault. Nothing shows when testing online but for the last 24 hours, every couple of hours there is no WiFi and no sky talk as the lights on the router switch off

  • englishblokey Ian (@englishblokey) reported

    Hey @SkyHelpTeam Please can you send me a link to cancel my contract or phone number?

  • CgSafety CgSafety | Consultancy (@CgSafety) reported

    @SkyHelpTeam I have not been advised that there is a fault in my area but when broadband is not working it says there is a fault with broadband

  • theevanguy Evan Rollinson (@theevanguy) reported

    Seems like @SkyUK is having issues again, bouncing between struggling for connectivity or in my case, grossly under minimum speed guarantees. Has been this way for a few days now, obviously issue hasn't been fully fixed. Will be looking into more stuff.

  • moo_mo028 🐾𝓜𝓸𝓸🐾 (@moo_mo028) reported

    @SkyHelpTeam No there’s never any faults the internet just drops all the time