Sky

Sky Outage Report in Purley, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Purley come from postal codes CR8.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 03/30/2026 21:15

March 30: Problems at Sky

Sky is having issues since 10:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: London, Hammersmith, Wandsworth, City of Westminster, Fulham, Croydon, Southwark, Brentford, Southall, Coldblow, Hounslow, Bexleyheath, Greater London, Purley and Twickenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of Westminster Total Blackout
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • BelsMoore Belinda Moore (@BelsMoore) reported from Merton, England

    @SkyHelpTeam Main box keeps losing network connection assume that is why mini box keeps disconnecting. Mini box multiple reasons, no connection, lost Sky Q box, no sat signal. New router but everything else - phones, laptops, iPads all connected and holding connection.

  • scott_mulligan_ Scott Mulligan (@scott_mulligan_) reported from Camberwell, England

    @Jimmy_flats @Billy__Piper @SkySports I know he’s rattled because he won’t take my bet. He knows I’m good for it, he’s just talking **** by talking about some weird circle

  • Paulaha21043676 Paula hammond (@Paulaha21043676) reported from Lambeth, England

    @SkyHelpTeam please could you tell me how I can make a complaint.

  • richard07023467 richard patrick (@richard07023467) reported from West Molesey, England

    @SkySports In Full Support of Kick it out , Will never support BLM !

  • marnieisabella_ marnie isabella ☀︎︎ (@marnieisabella_) reported from Tandridge, England

    Awful broadband since switching to @SkyHelpTeam, I’m so sorry I left you @virginmedia, pls take me back 💔

  • BelsMoore Belinda Moore (@BelsMoore) reported from Merton, England

    @SkyHelpTeam Ok will try that - network connection back now no satellite signal reactiving box for 20th time,

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam No Christmas Eve #StarWars as broadband not working; thanks @SkyHelpTeam

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam Why direct me to article about compensation for total loss of service when I’ve said many times it’s an intermittent problem? I need to be able to rely on broadband which I currently can’t.

  • dbritten David Britten #RenewParty (@dbritten) reported from Wandsworth, England

    Awful #CustomerService @SkyUK you managed to cut off my Sky. Engineer attended to update SkyQ,failed due to council regulations, told throw away Q card keep old one(3 months ago).Today viewing card error, as I had not installed new viewing card to Old system.3 days wait new card

  • gaishey Gaishey (@gaishey) reported from London, England

    @iamtomskinner @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem

  • hines_stephen Stephen Hines (@hines_stephen) reported from Camberwell, England

    @SkyHelpTeam I did, and then spent an hour talking to someone on the phone, who offered me an engineer next week. not an acceptable level of service

  • StephenCockburn Stephen Cockburn (@StephenCockburn) reported from Bexleyheath, England

    @SkyHelpTeam What’s the telephone number to call to speak to someone about broadband? I’ve an issue with the booster box you’ve provided.

  • gaishey Gaishey (@gaishey) reported from London, England

    @Rob_Harrison_82 @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem

  • NickW2108 Nick Watts (@NickW2108) reported from West Molesey, England

    @SkyHelpTeam having broadband issues and the link to test on your website appears to be broken. Help please!

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam So you don’t live up to your name @SkyHelpTeam! There is nothing you can do? Offer an engineer an hour of overtime? This problem doesn’t seem insurmountable!!!!!!

  • sudhirkapoor82 Sudhir Kapoor (@sudhirkapoor82) reported from London, England

    @SkyHelpTeam What’s the latest? Mines still not working

  • CeCeHammond 🌑 Celia Hammond (@CeCeHammond) reported from Camberwell, England

    @SkyHelpTeam No phone line - internet speed 6.7 this is a great tier 4 No phone calls not able to WFH or watch TV as can’t download a film or watch Netflix. Good job I like my own company and reading. Sick of your service

  • danielthfc13 Daniel (@danielthfc13) reported from Southall, England

    @SkyUK can you fix your wifi please 4 hours it’s been down...

  • Mr_ISC Pasha (@Mr_ISC) reported from Wandsworth, England

    Dear @SkyHelpTeam I want to speak to someone about my recent switch to broadband. It’s not working nearly as well as you sold but now it seems impossible to speak to someone again. Your ability to have an advisor available for sales and then nothing after is beyond frustrating

  • MunslowStephen Stephen munslow (@MunslowStephen) reported from Leatherhead, England

    @SkyHelpTeam How long is it going to be down for ????

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • ElizabethHindl3 Elizabeth Hindle (@ElizabethHindl3) reported

    @SkyHelpTeam Is it just NORTHWICH having issues?

  • cammmmmmyyy Cammy (@cammmmmmyyy) reported

    @SkyHelpTeam fix ur ******* broadband jeezo

  • Steph96451482 mummatoacrazybear (@Steph96451482) reported

    @SkyUK any timescales on the mobile network being down? #skymobile

  • JChau95 John Chau (@JChau95) reported

    Is it me or is the whole of London suffering from an internet outage tonight? @SkyUK Please fix your network!

  • thejohnforbes John Forbes (@thejohnforbes) reported

    @ChadySamny @SkyUK You do know it's down because of planned maintenance right ?

  • Timothy_Green Timothy Green (@Timothy_Green) reported

    @StepAwayPlease @SkyUK I had the same. The community fibre they have just installed nearby looks good. The outage this evening really caused me lots of work problems and so I an also quite miffed.

  • officiaIIabz Abz (@officiaIIabz) reported

    @bellzino00 @SkyUK @SkyHelpTeam Nah this is sooooo bad

  • ChadySamny Chady Samny (@ChadySamny) reported

    @SkyUK you are the worst internet provider ever!!!! I only regret one thing in my life and it's to sign in with you seriously your internet always shut down and you have no backup or help after 8pm !! For the bills you are charging you are not allowed to make those mistakes. 👎🏽

  • StepAwayPlease Kaz 💙 (@StepAwayPlease) reported

    So @SkyUK is down AGAIN. This keeps happening. No wifi, no Netflix. Reccies for a better provider anyone? What a pain in the arse. So tired of this!

  • hitscharming JoshiLoveArsenalFC🆒 (@hitscharming) reported

    @SkyHelpTeam Nets down