Sky Outage Report in Purley, Greater London, England
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The latest reports from users having issues in Purley come from postal codes CR8.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: London, Hammersmith, Southwark, Brentford, Wandsworth, Fulham, Greater London, Hounslow, Croydon, Redhill, Southall, City of Westminster, Thornton Heath, Reigate and Dorking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Hammersmith |
Internet | |
| Southwark |
Internet | |
| Brentford |
Internet | |
| London |
Wi-fi | |
| Brentford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Jess
(@MrsScreech) reported
from
Camberwell, England
@OpenreachHelp @SkyHelpTeam my continued lack of fibre broadband activation is a joke. Still no definite activation date although it was supposed to be 29th Jan. This is now the subject of an official complaint. I expect activation to be completed by close of business Fri 8 Feb.
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Jess
(@MrsScreech) reported
from
Camberwell, England
@OpenreachHelp Thanks to a broken port and lack of capacity I now face almost a week's wait for my fibre broadband activation which should have taken place on 29th Jan. Not good enough! @SkyHelpTeam
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KonradCy
(@konradc12) reported
from
Croydon, England
@SkyHelpTeam That makes sense as the hub was replaced due to going fibre optic. What got me worried is that name SKY74039 is the old hub. I traced the signal to a @LBofBexley lamp post.
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colin lewis
(@ligarius) reported
from
Richmond, England
@CliveMitchell54 @SkySports They don’t give an effing toss! So tempted to cancel my subscription. But they know I won’t. Getting closer though. @SkyBetChamp
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michael kelpie
(@thekelpie) reported
from
Bromley, England
@hayley_emma1 @bt_uk @SkyUK Interesting that @bt_uk responded quicker than @SkyUK AND they got your name right. Now, if only BT could actually be better at actually getting your phone line working you’d be a happy customer and wouldn’t have to take another half day off work. Fingers crossed H.
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Sara Nelson
(@SaraCNelson) reported
from
Lambeth, England
.@EE completely dismayed by your service. Having switched from @SkyUK I was assured it would be a seamless swap over with no need to wait in for engineers. I now have no internet and no hope to see an engineer before the 4th... 1/3
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Victoria Cuthill RN
(@VickyChas3) reported
from
Esher, England
@virginmedia - over 48 hours now and no broadband or TV. Really unimpressed, mostly because I can only access an automated service for info. How hard is it to provide decent customer service and let me know what is going on - @SkyUK gets back to me before you do!
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Mojca Gabrovsek
(@mgabrovsek) reported
from
Merton, England
@SkyUK shocking customer service... 20 min wait time on phone, no online support
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TOM44S #TeamLH
(@tompetraus) reported
from
London, England
@SkySportsPL @SkySports @Carra23 He’s for real here arsenal as bad defending bench mark or something @Carra23 can get lost arsenal played city of the park 2015 jan 18 for exc u moron
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Robert Balcombe
(@RobertBalcombe) reported
from
London, England
@SkyUK @XyliaMilsom I've recently transferred over from i.d to sky mobile. The 4g is terribly slow (if I'm lucky to get it). My work mobile uses the O2 network and is lightning fast in comparison.
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Matt Stannard
(@mattstannard) reported
from
Hounslow, England
@SkyUK - woah! I haven't dialled you up for a while but how awful is your automated telephone service - I just want to talk to a #human
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
can i report bad customer service from a man called rodger from your company. I told him about my broband i need it moved into my room and it felt like he didn't want to book it in for me he kept over powering and not helpful at all. he thought i was a kid . @SkyHelpTeam @SkyUK
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Dinesh
(@Sanassee) reported
from
Croydon, England
If you think @SkySports are bad with their United bias, don’t even get me started on @btsportfootball
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Stella Leung
(@StellaWYLeung) reported
from
Wandsworth, England
@SkyHelpTeam My 4G network on @O2 is MUCH faster than your broadband service, when you promised to give me 17mbps. This has been happening for the past weeks.
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ricki kenny-hyde
(@RickiKenny) reported
from
Lambeth, England
we pay all this money for your services and yet again the sky tv is down... u either do something about it or i want a discount on my next bill @SkyHelpTeam my mum's has here down for 4 days it's a rip off
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Sara Nelson
(@SaraCNelson) reported
from
Lambeth, England
@EE completely dismayed by your service. Having switched from @SkyUK I was assured it would be a seamless swap over with no need to wait in for engineers. I now have no internet and no hope to see an engineer before the 4th... 1/3
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linda holmes
(@pussinpjs1) reported
from
London, England
@SkyUK Thanks but I have just got my account so can't really change. The TV is the problem as its old and does not have the HIMIDI connection
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AJ King
(@TrueAJKing) reported
from
Lambeth, England
@SkyUK provides such dreadful net service. WiFi drops out every 20 minutes, all day every day. Big problem as they are the only provider available in our building, so stuck with near-zero connectivity, no choice of provider & have to deal with the entire lack of customer service.
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John McKie
(@johnmckie) reported
from
Camberwell, England
@SkyUK Plus your hold service is worse than #talktalk I have (un)happy memories of being on hold to your Livingston HQ for more than FIFTY minutes one evening. @SkyCorporate
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Barbara Poole ⚽🦅
(@Barbara4003) reported
from
Croydon, England
@SkyUK Can’t have a dish unfortunately. Too many trees blocking the signal.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Vanessa Turner
(@VanessaTurner3) reported
@SkyHelpTeam Yes you offered me a premium date. So I have no broadband for 4 days unless I pay you to fix it earlier when it’s a problem on your side. Great service.
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Becky Green
(@BecksGreeny) reported
@sonnyathwal1 @SkySports Stop shoving your whinging down our throats!! It works BOTH WAYS! Pal.........
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David Brin
(@DRBSecretarial) reported
@SkyHelpTeam Cant be that sorry given its your own inept service thats caused it
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Chris Parkin
(@Chris_p18) reported
@HaugenSmeplass @pagreen65 @SkySports Not necessarily. If one side is opening further than the other side (because of a fault), then the airflow through the car is now not symmetrical. More drag on one side to the other could cause a problem
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David Brin
(@DRBSecretarial) reported
@SkyHelpTeam I want a telephone number to discuss it with a human being. Failing which I want to number to ring to cancel my subscription.
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Rebecca
(@Maxo11x) reported
hey @SkyUK I am trying to recover my account through the "forgot password" feature but you arent sending my new password to my recovery email (likely just sending it to the account im having issues with)
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Emma:)
(@Emmaaaaaa90) reported
@Lil_empy @dianeisblonde @SkyUK So she never went to Gregg's? Please can you show me the proof? I used to follow her but things didn't add up. Her stories never made sense
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𓅓Alpha♤
(@_dansOFFICIAL) reported
@SkySports Ole had a whole week to stay and train with the other squad who were not on international duty, but as unserious as he is he wasted the whole week on a family trip. No serious coach will go on a family trip knowing how poor his team is performing and and his job been on the line.
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Mackin
(@Unknown_to_ya) reported
@SkySports He really lifting up four fingers after scoring against Kazakhstan.. Damn,
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robert kidd
(@KidKiddr) reported
@SkyHelpTeam Sorry I dont want a link I’ve been through all this. Sky glass is terrible and doesn’t work. I want someone to call me so I raise my complaint and arrange to return it and get my sky Q turned back on.