Sky

Sky Outage Report in Purley, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 03/04/2026 17:35

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (31%)

    TV (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: Hammersmith, London, Southwark, Croydon, Hounslow, Reigate, Kensington, Bromley, Twickenham, City of Westminster, Mitcham, Southall, Wandsworth, Isleworth and Fulham.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • PatrickHenryLDN Patrick Henry (@PatrickHenryLDN) reported from Lambeth, England

    @SkyHelpTeam 3rd of JULY is the date we have been given. It has been down since FEBRUARY. This is an absolute joke. Your engineer is clearly taking advantage of the situation. You cut our neighbours telephone line, told my partner we “just need an upgrade”, blamed social distancing for today!

  • MrSouthLondon Gary/Gawy (@MrSouthLondon) reported from Bromley, England

    @HayleyCubbins @dramachannel @SkyUK I know, I’d have seriously gone off on one at Hyacinth if it’d been me, she’s terrible

  • spaulsahota Paul Sahota (@spaulsahota) reported from Richmond, England

    So, I called Sky. Two things, remove a channel that I no longer watch. Cancel SIM card in my iPad, I only use Wi-fi. I received 11 (eleven) emails! Is this what they call #confusion #marketing. @skytv @SkyUK

  • gnixon88 Gordon Nixon (@gnixon88) reported from London, England

    @Beryl_the_peryl @PositiveLad @enterjamesment @SkyUK **** off troll. If we wanted your opinion we would go to Wetherspoons and ask you for it.

  • BenThapa82 Ben Thapa (@BenThapa82) reported from Wandsworth, England

    @SkyHelpTeam I got one response that didn’t answer the question and then nothing else. Sadly I will have to call tomorrow and block up the lines that should be for key workers. It will be to cancel.

  • BenThapa82 Ben Thapa (@BenThapa82) reported from Wandsworth, England

    @SkyHelpTeam Yes and your response hasn’t yet solved the issue, I’m afraid...

  • sahabedi Ali Abedi (@sahabedi) reported from Merton, England

    @SkyUK really need to make their Sky Q platform work with @BT broadband. The mesh network clash means I’ve had to disable my 5GHz range on BT. Changing channels doesn’t fix the issue. Really frustrating.

  • PatrickHenryLDN Patrick Henry (@PatrickHenryLDN) reported from Lambeth, England

    @SkyUK Our dish has been down since STORM DENIS. The engineer finally turns up today, DOESN’T ring the bell but calls my partner who is working and leave a ridiculous voicemail about social distancing! The dish is outside! Don’t use this pandemic as an excuse #CustomerService

  • PatrickHenryLDN Patrick Henry (@PatrickHenryLDN) reported from Lambeth, England

    @SkyHelpTeam we have to call & wait again. I don’t understand why your guy couldn’t ring the bell. I don’t understand why social distancing has been used as excuse. first world problems I know, but I have 3 small children to entertain/educate and sky tv would help. I’m sure I am still paying

  • martinkay11 Martin Kay (@martinkay11) reported from Wandsworth, England

    There is pretty ordinary jump the shark end of series TV. But there is also totally gave up pure indulgent could not give a **** lazy as all get out writers be damned jump the shark end of series TV @ModernFam @ABCNetwork @SkyUK

  • LindizzLinz Linz (@LindizzLinz) reported from Kingston upon Thames, England

    My @SkyUK broadband has been so bad these last few weeks I’ve used all my phone data and had to buy a bolt for the first time ever. Can’t get through to them on the phone either 🤬🤬

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @SkyHelpTeam Anyway, that’s the last I’ll say about it. I’ve cancelled my Direct Debit so the ball’s in your court. Suggest you send me a bill for whatever I might owe you; I’ll pay it then we can call it a day. I’ll never use any of your services again.

  • chelsian Hadders 🇪🇺 #FBPE (@chelsian) reported from Epsom and Ewell District, England

    @MQuaminasBarnet @SkyHelpTeam Feel your pain, had those issues with virgin before, not funny especially when working at home🙁

  • Dan_Finchy Finchy (@Dan_Finchy) reported from Eltham, England

    @ElizabethG351 @SkyHelpTeam Mines constantly doing it but there's never a problem 🙄

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @recoba8899 @SkySports That's just who it stopped on when you press the thing. Gotta support someone, so good as any way if choosing who to support without muchnknowledge of their league.

  • chelsian Hadders 🇪🇺 #FBPE (@chelsian) reported from Epsom and Ewell District, England

    @Tavelocity @MQuaminasBarnet @SkyHelpTeam Yeah, they start off ok then slowly drop down to a crap speed, going to call up virgin soon to find out why ours is back to crap speed again

  • NicolaLRowe Nicola Louise Rowe (@NicolaLRowe) reported from Bexleyheath, England

    @SkyUK my telephone line is broken and I can’t get through to anyone to fix this. I have checked all the cables it is the line coming in nothing internal. Is there an email or contact number so I can speak to someone

  • WHISKYP3 WHISKY P (@WHISKYP3) reported from London, England

    @BETTINGTIPS_CFC @TweetChelseaSG @SkySports Please dont fly a kite here. Willian says he will stay until the season ends. Adding that its no problem for him.

  • Pollingtonp77 Paul Pollington (@Pollingtonp77) reported from Hounslow, England

    @SkyHelpTeam I spoke to a member of the team and we've overcome the issue. The problem I now have is that I was told that I could mirror programs from my sky go to my TV until the box arrives, but this isn't the case.

  • PatrickHenryLDN Patrick Henry (@PatrickHenryLDN) reported from Lambeth, England

    @SkyHelpTeam I don’t accept. Until someone explains why a doorbell cannot be rung & why we have been left without service for 3 months (whilst paying) and why it’s ok to blame the inability to fix an external satellite dish on social distancing. I now have to wait until JULY! This is farcical

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • HepburnJen Jennifer Hepburn (@HepburnJen) reported

    @SkyHelpTeam It’s not working.. nothing on there to help. Can someone just tell me why I’m getting that msg and make my wifi secure????

  • BuckTaylor64 Andy Buckley-Taylor (@BuckTaylor64) reported

    @fatchencko @james_robo_jrs @SkySports No its not entirely! Your ground sale was in the wrong financial year! The punishment depends on how much you fail FFP! Theres a sliding scale! Up to 15m is 12 points.

  • DarylTeasdale Daryl Teasdale (@DarylTeasdale) reported

    @SkyHelpTeam There was no fault my side clearly a sky issue. I am sure it will be all resolved now when I don’t need it.

  • Lauren75707505 Lauren (@Lauren75707505) reported

    @SkyHelpTeam I think someone should DM me as soon as possible. I’m sick of racking up phone bill charges for spending 25 mins on the phone to agents that can’t help. Sort out my installation before I have to book a third day off work that you won’t reimburse or compensate for

  • RobertH88173811 Robert Horton (@RobertH88173811) reported

    @SkySports For ***** sake this is just getting stupid now for crying out loud who really cares

  • LCFCtilIDie1989 Adam (@LCFCtilIDie1989) reported

    @SkySports Cancel culture is ruining our culture!

  • crusharyan1 crusharyan (@crusharyan1) reported

    @SkyHelpTeam wifi completely down again as with the on and off again constantly. don’t recommend any trouble shooting cause done everything on your page as well as the page not even loading. so if you can recommend anything actually helpful that would be nice… vip member btw.

  • KieronJMW Kieron (@KieronJMW) reported

    @SkyHelpTeam my sky q mini box will not connect via WPS to either my sky q main box or router.. I've done all the test, it was connected fine up until the internet outage we had. I don't know what else to do.

  • TryTheRyRy Ryry (@TryTheRyRy) reported

    @SkyUK will you fix your ******* website so i can change my broadband package? Its only not worked for over a year, judging by all the posts on your forums.

  • GCollingborn Gerrard (@GCollingborn) reported

    @SkySports Their own rules state that if a club is gets a points deduction before the season ends, that could take away promotion/playoffs/survival they must be administered this season. The season hasn't finished. That's why Bolton got a deduction the season after, they were already down