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Sky Outage Report in Purley, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 02/09/2026 22:25

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: London, Southwark, Wandsworth, Kensington, Croydon, Brentford, City of Westminster, Fulham, Merton, Greater London, Sevenoaks, Hammersmith, Hounslow, Mitcham and Southall.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomSouthwark Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • BelsMoore Belinda Moore (@BelsMoore) reported from Merton, England

    @SkyHelpTeam Main box keeps losing network connection assume that is why mini box keeps disconnecting. Mini box multiple reasons, no connection, lost Sky Q box, no sat signal. New router but everything else - phones, laptops, iPads all connected and holding connection.

  • Lewoodman Lisa Woodman (@Lewoodman) reported from Merton, England

    @SkyHelpTeam constant connection issues in CR4 is there an internet / broadband issue today?

  • Lewoodman Lisa Woodman (@Lewoodman) reported from Merton, England

    @SkyHelpTeam @Jimmy74923391 London in general I agree with, I’m Morden and it’s been severely cutting and I upgraded to superfast a few months ago! All trouble shooting tried. Sky needs to now investigate.

  • JefferyOllie Ollie Jeffery (@JefferyOllie) reported from Redhill, England

    @SkyUK because we are with @virginmedia who are the worst Internet provider on the planet my daughter is eating into her mobile data. Do you have any offers for year 10 Students to help them with data. Thank You

  • claireleonePR Claire Foster FCIPR 💙 (@claireleonePR) reported from Camberwell, England

    @SkyHelpTeam hi, is there still a broadband problem in se21? I have had intermittent connections every couple of minutes since Friday. I can’t work, I’ve used all my phone data, not enough connection for Netflix or Disney Plus. Can you help please? Thank you

  • VialliChelseaFC Vialli's Chelsea FC (@VialliChelseaFC) reported from Bromley, England

    @TheScore01 @PaulInce @SkySports I just have this feeling Lampard will ignore the call and stick with who he knows. It’s no disgrace to bring someone in as a sounding board but the wider issue of his reluctance could be his downfall....just don’t feel Morris cuts it as an assistant at this level.

  • BelsMoore Belinda Moore (@BelsMoore) reported from Merton, England

    @SkyHelpTeam Don’t understand. Engineer has arrive but says not allowed in the house bit you sent me a video yesterday explaining how to have a visit safely. Router/Sky Q mini box problem. Waited 10 days for engineer. Family of 6 inc 4 kids off school. Need Sky to work!

  • richard07023467 richard patrick (@richard07023467) reported from West Molesey, England

    @SkySports In Full Support of Kick it out , Will never support BLM !

  • BelsMoore Belinda Moore (@BelsMoore) reported from Merton, England

    @SkyHelpTeam Ok will try that - network connection back now no satellite signal reactiving box for 20th time,

  • SukiHubbard suki-design.com (@SukiHubbard) reported from Richmond, England

    @SkyHelpTeam Thanks but that was a lockdown1 issue. I now want to speak to you about something completely different not covered on any of your online forums!

  • Shims_g Glyn Shimell (@Shims_g) reported from Bromley, England

    @virginmedia your customer process to report a deceased account holder to cancel services is an absolute shambles, been on hold for 2 hours, no links on your website to do it. Thank god I’m with @SkyUK

  • VialliChelseaFC Vialli's Chelsea FC (@VialliChelseaFC) reported from Bromley, England

    @thealmightyquin @SkySports Same against Man City - 3-0 down at half time and no changes. Frustrating to be honest

  • CeCeHammond 🌑 Celia Hammond (@CeCeHammond) reported from Camberwell, England

    @SkyHelpTeam No phone line - internet speed 6.7 this is a great tier 4 No phone calls not able to WFH or watch TV as can’t download a film or watch Netflix. Good job I like my own company and reading. Sick of your service

  • sabin_mark Mark Sabin (@sabin_mark) reported from Bromley, England

    @SkySports tell Wayne Mardle to pipe down a bit, he doesn’t build the excitement during a match ... he just chirps nonsense

  • danielthfc13 Daniel (@danielthfc13) reported from Southall, England

    @SkyUK can you fix your wifi please 4 hours it’s been down...

  • gaishey Gaishey (@gaishey) reported from London, England

    @Rob_Harrison_82 @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    @SkyHelpTeam No, streaming to my TV, phone has two bars WiFi signal, TV has no internet connection - 6ft away, check internet settings on TV tells me it’s connected then not then is then not

  • Paulaha21043676 Paula hammond (@Paulaha21043676) reported from Lambeth, England

    @SkyHelpTeam I was just wondering if you could help me.i have had a land line phone.for 2 months now but I have not received my land line telephone number. Thank you

  • MunslowStephen Stephen munslow (@MunslowStephen) reported from Leatherhead, England

    @SkyHelpTeam How long is it going to be down for ????

  • VialliChelseaFC Vialli's Chelsea FC (@VialliChelseaFC) reported from Bromley, England

    @thealmightyquin @SkySports I think we have a lot of possession, slow build up play but no real end product....

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Alex_Scribb Alex (@Alex_Scribb) reported

    @SkyHelpTeam Hello I have an issue with my Sky Q box. It keeps showing a black screen and when I try and change channels I get the icon at the bottom with the channel name but the screen stays black. Recording fail and the menus stop until it reboots.

  • vickyallen3 Vicky Allen (@vickyallen3) reported

    @SkyHelpTeam Hi, I’ve done all the remote checks via your app & it says everything is fine, yet when I’m streaming on TV or using my phone, I have constant buffering. I recently signed up for super fast broadband & I have never experienced anything so slow! Pls can you help?

  • AnfieldTactics AnfieldTactics (@AnfieldTactics) reported

    Why do @SkySports put Gary Neville and Roy Keane in the studio and commentary for a Liverpool game? Not one person watching this game who can’t be in the stadium gives one flying **** about their opinion!? Liverpool pundit / neutral pundit / Man City pundit - and no Martin Tyler

  • kate88bass xX Kate Xx (@kate88bass) reported

    @SkyHelpTeam I'm having trouble with my broadband speed. I'm on Sky Broadband Superfast, my minimum guarenteed speed is 53mb/s but when i've ran a test on it, my speed is 27mb/s. Is there anything you can do to make this better? It's really starting to affect working from home.

  • martyir84 ISabnzbd (@martyir84) reported

    @SkyHelpTeam Any issues in West Yorkshire? Huddersfield had no internet since last night

  • TheGentlemanOne The FPL One (@TheGentlemanOne) reported

    @SkySports Liverpool win = Klopp gets credits Liverpool lose = Goalkeeper gets blamed Klopp never makes mistakes in Liverpool fans' point of view His tactic is just Arnold passes long ball to Salah. Pep dominated him tactically, but Alisson gets blamed for the loss

  • PaulPauldw84 Paul Whitehouse (@PaulPauldw84) reported

    @SkyHelpTeam Been having problems throughout the day here in the West Midlands.

  • k01j1976 Kate Jones (@k01j1976) reported

    @SkyUK so frustrated our Internet is down again, repeated phone calls, engineer visits and a range of different solutions advised. None of these appear to resolve our ongoing issue of intermittent and unreliable service. Wfh and home schooling in jeopardy again tomorrow

  • AA_utd Alex (@AA_utd) reported

    @MicahRichards @SkySports Glory hunter Micah support a proper team

  • mark_j_cummins MagicMackem (@mark_j_cummins) reported

    @SkySportsPL @SkySports That's horrific the way hes gone down like hes been shot