Sky Outage Report in Purley, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at Sky
Sky is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: Caterham, London, Hounslow, Southwark, City of Westminster, Fulham, Hammersmith, Westerham, Surbiton, Croydon, Wandsworth, Epsom, Brentford, Wallington and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
 Caterham |
Internet | |
| London |
Internet | |
| Hounslow |
Internet | |
| Southwark |
TV | |
| Southwark |
Wi-fi | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Sam Johnson
(@BigSammyJ) reported
from
London, England
@SkyHelpTeam @SOTONYE_ It would be useful if you updated that page, as multiple people have said. It's been a while now, and that page reports no issues, which is clearly not the case.
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Gary/Gawy
(@MrSouthLondon) reported
from
Bromley, England
@HayleyCubbins @dramachannel @SkyUK I know, I’d have seriously gone off on one at Hyacinth if it’d been me, she’s terrible
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Linz
(@LindizzLinz) reported
from
Kingston upon Thames, England
My @SkyUK broadband has been so bad these last few weeks I’ve used all my phone data and had to buy a bolt for the first time ever. Can’t get through to them on the phone either 🤬🤬
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Jason Fey
(@fey_jason) reported
from
Bexleyheath, England
@gazmatik @SkyUK Can't watch @SkyNews so I have no idea what you are talking about. Thanks for your input however, if you can send someone to fix the sky box then I'll buy them a beer.🍺
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Ben Thapa
(@BenThapa82) reported
from
Wandsworth, England
@SkyHelpTeam Yes and your response hasn’t yet solved the issue, I’m afraid...
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Nicola Louise Rowe
(@NicolaLRowe) reported
from
Bexleyheath, England
@SkyUK my telephone line is broken and I can’t get through to anyone to fix this. I have checked all the cables it is the line coming in nothing internal. Is there an email or contact number so I can speak to someone
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Oliver Feldwick
(@felderston) reported
from
London, England
@SkyHelpTeam It says no known issues but I just got a text saying there were issues
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Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyHelpTeam I don’t accept. Until someone explains why a doorbell cannot be rung & why we have been left without service for 3 months (whilst paying) and why it’s ok to blame the inability to fix an external satellite dish on social distancing. I now have to wait until JULY! This is farcical
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Paul Sahota
(@spaulsahota) reported
from
Richmond, England
So, I called Sky. Two things, remove a channel that I no longer watch. Cancel SIM card in my iPad, I only use Wi-fi. I received 11 (eleven) emails! Is this what they call #confusion #marketing. @skytv @SkyUK
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Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkyUK really need to make their Sky Q platform work with @BT broadband. The mesh network clash means I’ve had to disable my 5GHz range on BT. Changing channels doesn’t fix the issue. Really frustrating.
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Renz
(@RenzCrammond) reported
from
London, England
@SkyHelpTeam how long to fix your broadband services in South East London
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Gordon Nixon
(@gnixon88) reported
from
London, England
@Beryl_the_peryl @PositiveLad @enterjamesment @SkyUK **** off troll. If we wanted your opinion we would go to Wetherspoons and ask you for it.
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James
(@JamesHow8) reported
from
London, England
@SkySports They say anything to stay up and get lots of money,,,, but if they Finnish all the games there down 😋😋😋😋😋😋
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@recoba8899 @SkySports That's just who it stopped on when you press the thing. Gotta support someone, so good as any way if choosing who to support without muchnknowledge of their league.
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Martin Kay
(@martinkay11) reported
from
Wandsworth, England
There is pretty ordinary jump the shark end of series TV. But there is also totally gave up pure indulgent could not give a **** lazy as all get out writers be damned jump the shark end of series TV @ModernFam @ABCNetwork @SkyUK
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Ben Thapa
(@BenThapa82) reported
from
Wandsworth, England
@SkyHelpTeam I got one response that didn’t answer the question and then nothing else. Sadly I will have to call tomorrow and block up the lines that should be for key workers. It will be to cancel.
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Stuart Clark
(@StuartClark930) reported
from
London, England
@SkyHelpTeam Still no service in SE8. And the link you have provided says there are no known problems. Please could we have an eta on resolving
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Corey Lee
(@caddydorey) reported
from
Croydon, England
@breffski @O2 Ngl, I thought it would be ****, but the best decision I’ve ever made was switching to @SkyUK for my contract. price is decent, signal is great here and their customer service was great when I had an issue. It’s defiantly not your first thought but for me it was a great decision
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WHISKY P
(@WHISKYP3) reported
from
London, England
@BETTINGTIPS_CFC @TweetChelseaSG @SkySports Please dont fly a kite here. Willian says he will stay until the season ends. Adding that its no problem for him.
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Nicola Louise Rowe
(@NicolaLRowe) reported
from
Bexleyheath, England
@SkyHelpTeam The telephone number doesn’t connect to a person, it’s a recording telling me to check my connection. I need Sky to contact OpenReach so an engineer can fix this
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Brettell
(@IBrettell) reported
@SkyHelpTeam Hi - broadband is down again in KY11 9FL area. This seems to be an increasing problem. Is this a known issue?
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Jayjay225
(@Jayjay2253) reported
@adz73433152 @skytv @SkyHelpTeam Hoping I can get used to it. Would be gutting to cancel it
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TREE⬛⬜
(@TREENUFC) reported
@SkySportsPL @SkySports @SkySportsNews Look. Stop making NUFC fans out to be the bad ones. If you go back you'll find that the Makems started the cabbage insults, throwing them on the pitch. Stop making us the bad ones just because of this take over. We aren't scape goats.
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1Gilly B🌸
(@dalunz) reported
@SkyUK No good if you live in a remote area with poor broadband
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LilaConnect
(@LilaConnectUK) reported
@amyscho @SkyHelpTeam Hi Amy, we are sorry to hear that you are experiencing issues with your internet. We would advise on contacting your current provider to troubleshoot and resolve this issue for you. Please let us know if there is anything further that we can assist with.
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I Am Not A Number
(@_IAmNotANumber_) reported
@SkySports Heading a football causes brain damage but getting punched repeatedly in the head is fine. Clown world.
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XmptLuke
(@LukeXmpt) reported
@SkyUK broadband has been down for over three hours. No customer contact numbers exist anywhere and the broadband tests don't work. Plus, you seem to think the network's fine but every other site says it's down. Kindly assist before we cancel and go elsewhere.
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marty8370
(@marty8370) reported
@SkyUK Dumbest idea ever. I have a TV, should just be a service. This will be a huge flop
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andymac
(@271Andy43) reported
@GeordieChris_F @BrokenLizard22 @SkySports No you’re not, that’s the problem. Deluded F.C
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bobby2
(@bobbbbbby1690) reported
@SkySports Looks like he swallowed one of the alarm sounders to keep the noise down.