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Sky Outage Report in Purley, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 03/10/2026 10:50

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (31%)

    TV (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: London, Southwark, Hammersmith, Croydon, City of Westminster, Mitcham, Isleworth, Sidcup, Kingston upon Thames, Hounslow, Southall, Carshalton, Wandsworth, Reigate and Kensington.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomSouthwark Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • LouKF93 LF (@LouKF93) reported from London, England

    @SkyHelpTeam Lots of static and scrambled picture and then switches off saying satellite signal is not working.

  • Mark_BarkingFC Mark S (@Mark_BarkingFC) reported from London, England

    @SkyHelpTeam Need more help here William , test says everything is fine , tv box says no connection, tried the reboot no joy

  • FinleyTheFloof 🐺FinleyTheFloof🐺 (@FinleyTheFloof) reported from London, England

    @SkyHelpTeam sky WiFi sucks so bad around here rm8 area so slow please fix

  • RetiredChav Danny Flo (@RetiredChav) reported from Croydon, England

    @TravisShawuk @SkySports I think you'll find that anyone with a brain can see it was a unfair advantage. heavily worn hards against brand new softs! It didn't matter how much Lewis fought, he could never win.

  • Mark_BarkingFC Mark S (@Mark_BarkingFC) reported from London, England

    @SkyHelpTeam @SkyHelpTeam are there broadband issues in IG11 , very slow and tv saying not connected

  • angegillis Ange Gilly (@angegillis) reported from Lambeth, England

    @SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??

  • jacquilowe Jacqui Lowe (@jacquilowe) reported from London, England

    @SkyHelpTeam No B/band since 30th, team say system won’t let them book engineer ‘because it’s an outage’. Know this is resolvable because engineer visited neighbour on 31st - fixed in 5 mins flicking switch on the road.

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @SkyHelpTeam GooD afternoon Nathan Thank for reaching out to Me Ok so 2 things So the problem was on the 7th of this month my tv and broadband taken And the mobile was not taken on the 7th I gave specic instructions cause last year in Feb I had a very bad accident. Know I'm much better

  • The_Dark_knght Mikei. Hall (@The_Dark_knght) reported from Kensington, England

    @SkySports we hear Man City’s Mendy in the news but what about Everton‘s Gylfi Sigurdsson why is he never mentioned is it because he’s white?

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @SkyUK I'm a gold member And still waiting for my refund more then 1 week know and the operators keep on saying its been refunded to my credit . Operators should listen to customer and not do what they won't

  • martinjorourke Martin O'Rourke (@martinjorourke) reported from Wandsworth, England

    @SkyHelpTeam hi, my phone line has been down for 3 weeks, I've tried everything online to fix it but it's still not working, how can I speak to someone?

  • londonwhispers LittleLondonWhispers 💙 (@londonwhispers) reported from Kensington, England

    I don’t often rant but @skyuk the 9 hrs we’ve wasted with your customer service is a joke. I’ve been a customer of yours from day 1 how on earth do you cancel someone’s broadband & tell them you can’t reinstate it until December 31st #WFH

  • RicciCastro Babajou (@RicciCastro) reported from Wandsworth, England

    @SkyHelpTeam any update on outage in Wandsworth area. Status page says everything is fine & no planned works listed. @SkyUK

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Thanks Claire Can you confirm that there is an outage in my area, and that it’s being worked on? It’s been 24 hours now…

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @SkyHelpTeam Equals. I complained. Via to me complainIng I clOsed all accounts down And spoke to Sky And said I'm not happy I got to pay only for the sim for a few months then Back to normal price there no reduce nothing still not happY My name is mr fabio. Freemantle

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    @SkyHelpTeam Since the storm, my sky box isn’t receiving signal. I’m in a block of flats. Tried calling, wait on hold for ages. How do we get someone to repair our dish? Why don’t you have an online solution for this. It’s 2022

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @KatLueth @SkyHelpTeam Also from Twickenham here - and no Sky broadband for 24 hours now. Website says there’s an outage but also says ‘no problem with your service at your address’. Any chance of some clarity ?

  • angegillis Ange Gilly (@angegillis) reported from Lambeth, England

    @SkyHelpTeam I bought a Google mesh system because my wifi is crap in my house. Google are saying my modem needs to be changed into bridge mode. How does one do that? Can someone help please?

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @SkyHelpTeam Att Nathan Not working. So every bit oF money is crushal to me If specific instructions are given froM a customer for a date this shoUlD be accepted last month was fine But unfortunately this month was not equals I asked the operative serial times why u never toOk the mon

  • Joybalfe Joy Balfe (@Joybalfe) reported from Whyteleafe, England

    @virginmedia absolute p- take on price charges £8.50 extra in this current climate. Shoddy service - time to believe in better @SkyUK

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • amy1989hope Amy Lucas (@amy1989hope) reported

    @SkyHelpTeam is there a problem with the signal in the Swansea area? My router is constantly disconnecting then connecting??? Its every 5 minutes the past hour #skyhelp #rubbishsignal #irritating

  • AlanMil12781509 Alan Millar (@AlanMil12781509) reported

    @SkySports WHY IS SKY SPORTS NOT SPEAKING OUT ABOUT THE PRIVILAGE BEING GIVEN TO THE ELITES THAT ARE GOING TO BREAK THE LAW BY COMING TO WEMBLEY WHILE THE POOR SHIVER OUTSIDE A PUB HOPING TO SEE A GAME?

  • imiflexin Imran Farooq (@imiflexin) reported

    @SkyHelpTeam Yes and it was a complete was of time. The manager provided no solution. I will be taking this matter and I am awaiting a senior manager to call who can actually make a decision. I am contacting my bank to reclaim the money Sky stole from me.

  • a7maad_mas 92:48 (@a7maad_mas) reported

    @UtdJoshh_ @SkySports Try to accept that not everyone is the same as you , iam not same of you , and let me refuse the other by the same logic that you refuse me. Don't be idiot...

  • ella_rae_82 Ella Rae (@ella_rae_82) reported

    @SkyHelpTeam I have done, and there are “known issues” with broadband and talk but no other information has been given

  • Awilbo87 Andrew Wilbourn (@Awilbo87) reported

    @SkyHelpTeam how long is the Internet down in Arbroath and what is the reason?

  • mrwilliamh W. Hawkes (@mrwilliamh) reported

    I will be so glad to get rid of @SkyUK their just money grabbing people and never happy to resolve an issue. Avoid all cost as their promises and support are none existent to their customers.

  • _sallowe_ Rob O'Hara (@_sallowe_) reported

    Yo @SkyHelpTeam ! Seeing more and more folk having issues with their Broadband in Arbroath (DD11 postcode). Update on this please? When will there be a fix. Man's got things to be doing innit.

  • DeathByArgus Argus (@DeathByArgus) reported

    Okay but @SkyHelpTeam WHY is my internet down and HOW LONG will I be without it?

  • imiflexin Imran Farooq (@imiflexin) reported

    @SkyHelpTeam @BBCWatchdog So Sky as an organisation has the ability to steal money from your account without notifying you and is not willing to accept any responsibility. Raise a complaint is a complete waste of time. Will be losing another very customer.