Sky

Sky Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 03/31/2026 21:10

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: London, Hounslow, Hammersmith, Fulham, Croydon, Southwark, City of Westminster, Wandsworth, Brentford, Southall, Coldblow, Bexleyheath, Greater London, Purley and Twickenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomHounslow Internet
United KingdomHammersmith Internet
United KingdomFulham Wi-fi
United KingdomLondon E-mail
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • LeeDonkin4 Lee Donkin (@LeeDonkin4) reported from Lambeth, England

    @SkyHelpTeam Law and order. The app doesn't list then in order as you can see but half the series are missing which really doesn't help. Surely someone has the capabilities at sky to run the programmes in order it's so frustrating. It's not just that series it's others too

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway

  • Frances69992546 Frances (@Frances69992546) reported from Bromley, England

    @SkyHelpTeam @SkyHelpTeam hi, I wonder if you can help.I have been sent a message to say a sky engineer is visiting me between 8-10 on 16/7. An engineer come out a week ago and solved my issues. I do not need an engineer tomorrow. Can you please cancel this appointment.

  • ianfreeman Ian Freeman (@ianfreeman) reported from Lambeth, England

    @SkyHelpTeam OK thanks. It would be better to address it to us by name rather than "Dear Customer", which is normally a sure sign of a dodgy email. Gmail sent it straight to my junk folder.

  • Dr_JM_Fountaine James Fountaine (@Dr_JM_Fountaine) reported from West Molesey, England

    @SkyUK how can justify a premium phone line for cancelling your subscription with at least a 15 mins for a customer of nearly 20 years and you still can't call back or do it online.

  • aidencollins85 Aiden (@aidencollins85) reported from West Molesey, England

    @SkyUK really disappointed with the service. Took Friday off work & waited all day to get sky installed.We had to call sky to find out they couldn’t make it to us Friday. Today I take a half day holiday as I was told I’d be first call out and it’s nearly 3pm and still no sky!!

  • skipratmedia craig burston (@skipratmedia) reported from Kidbrooke, England

    @LaVallette @bigdannyspencer @SkyUK Virgin had six devices running in skip-rat HQ earlier and they’re shit.

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Camberwell, England

    @SkyUK we left virgin to join sky and we have had nothing but hassle, we have used all our mobile data waiting for you to connect us, this is terrible service!

  • 1bigsarah Sarah Harvey (@1bigsarah) reported from Bexleyheath, England

    @SkyHelpTeam Please help! I have an old sky email address that I understand Yahoo now manage but I have been informed I need to contact sky as I have experienced issues with the email account. Password not recognised nor phone number recovery used.

  • ratman97 chris summers (@ratman97) reported from Lambeth, England

    @SkyHelpTeam Thanks. Have replied. Got the email working on my phone now just need to fix the internet issue at home

  • wondermouse Mark Phillips (@wondermouse) reported from Wandsworth, England

    Dear @SkyUK My son and my wife gave you their PAC codes on Sunday. They were told they’d be transferred to #SkyMobile Tuesday. 48 hours on and it's still not working properly. Please HELP!

  • ratman97 chris summers (@ratman97) reported from Bromley, England

    @SkyHelpTeam @SkyUK just received this. As a “valued “ customer who has been with sky a long time I feel that this should be a free upgrade, not an extra £13 a month plus installation. I already pay sky more than enough, including mobiles and broadband.

  • FarooqUmer Umer Farooq (@FarooqUmer) reported from Kingston upon Thames, England

    @aaliaaaliya If you can't see cricket in your hotel it means you are not staying in a four or five-star hotel who have @SkySports Secondly @ECB_cricket &local Cricket counties provide support at the grass root level to promote cricket.Locals do take an interest in their team but are not crazy

  • Bigdai100 Big Dai 🍷🍺🚲🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘 (@Bigdai100) reported from Esher, England

    Very upset that phoning @SkyHelpTeam to complain about my crappy broadband service is on premium rate number! 55p/m NOT HAPPY

  • LawrenceEvans11 ローーーレンスエヴァンス (@LawrenceEvans11) reported from Bromley, England

    @SkyHelpTeam Hello, we've been without internet since Saturday and were told that it would be within three working days, and today we've been told it's five, and that there's no way Sky can get any time frame information from Openreach. Pretty poor service guys...

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Camberwell, England

    @SkyUK can someone help as we are trying for the last 2 months to connect to sky broadband and now the by engineer can’t reach with his ladder!!

  • ratman97 chris summers (@ratman97) reported from Bromley, England

    @SkyHelpTeam my wife has a new iPhone XR. We reset the password last night but she hasn’t been able to log in to her emails and the phone hasn’t downloaded any since 7am this morning. I’ve checked all the settings I can think of. Help!

  • Becsmas Bex Mason (@Becsmas) reported from Eltham, England

    @SkyUK after 11 years of your TV service I will be ending on July 26. Your business model is out of date; tying people into a long term overpriced contract for broadcast media via proprietary hardware will soon go the way of video rentals. #Netflix has the model for TV’s future

  • ChaoticSavageXX Nick (@ChaoticSavageXX) reported from Hounslow, England

    @SkyHelpTeam excellent work, #Sky - fibre broadband goes down one hour after I finish work to start 4 days off!!! Always the same!

  • elsledge1968 Ian ‘Sledge’ Humphreys (@elsledge1968) reported from Camberwell, England

    @SkySports guys, what on earth are you doing with Ramon Calderon on television, this guy is the biggest idiot in Spain and not good for Sky

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • _petey_pan Peter (@_petey_pan) reported

    @GNev2 This is a good one from you Gaz TBF Always find it odd #SkySports pay you to give “expert” opinions/analysis on games when your managerial career is probably the worst going! At least a Carragher was smart enough not to bother!

  • theRealDanMayBe Mr D (@theRealDanMayBe) reported

    @SkyHelpTeam wickford area without mobile signal for 3 weeks due to mast being out of order. Nothing from sky just 1+ waits for customer 'service'. They have taken full payment for this down time.

  • HuwJanus1 Huw Janus (@HuwJanus1) reported

    These two commentators should never be allowed to cover another first class cricket match again…! #SomvDer @SkySports

  • RealAnneMarie Anne-Marie Thompson (@RealAnneMarie) reported

    Watching TV programmes is almost impossible on Sky Glass. This has to be the worst idea @SkyUK have EVER had!

  • chrisamheadlam Chris Headlam (@chrisamheadlam) reported

    Why has sky sports news become a climate change channel??? I want to know sport news not this drivel.. time to cancel the old membership when it's up...@SkySports

  • kellynelsonuk Kels (@kellynelsonuk) reported

    @SkyHelpTeam Just live chatted with netlix and they have told me that my plan may not support free netflix BUT we have all the movies, sports, kids etc?!

  • Phil347395025 Phil 🇺🇸🇬🇧 (@Phil347395025) reported

    @SkyUK Heard so many complaints it’s a load of ****

  • bill_fyfe Bill Fyfe (@bill_fyfe) reported

    Shock! Horror! #skybroadband down again @SkyHelpTeam

  • NCHLT3 NCHLT (@NCHLT3) reported

    @SkyHelpTeam @AppleSupport Why do I keep getting code PFE 9903 when I don't have any capture software installed?,besides, the default capture software blocks you from screen recording TVshows. So why is my Mac doing this?Can you kindly disable this stupid message and let me watch

  • kellynelsonuk Kels (@kellynelsonuk) reported

    @SkyHelpTeam I've tried this link and it gives me an option to login to netflix but when putting sky user/password it obviously says no account found? I'm really confused!!