Sky Outage Report in Purley, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: London, Southwark, Southall, Hounslow, Croydon, City of Westminster, Bromley, Wandsworth, Reigate, Orpington, Twickenham, Morden, Epsom, Fulham and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
TV | |
| London |
Wi-fi | |
| London |
TV | |
| Southwark |
Wi-fi | |
| Southall |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Imogen Powell-Shaw
(@imogenpowell) reported
from
Wandsworth, England
@OpenreachHelp I believe @SkyUK are waiting for an update from you as we have no connection date, hence my direct tweet to find out what’s going on. Can you help?
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Natalie Richardson
(@njb81) reported
from
Richmond, England
@SkyHelpTeam hi team - my network speed has dropped below your minimum guaranteed for quite a few days over the last 30, how do I manage a refund as per your guarantee ?
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maburte003
(@maburte003) reported
from
Croydon, England
@SkyHelpTeam sky I’m trying to get through to some one who can deal with an issue with my box. Can you help ?
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Eduardo Varpola
(@EduardoVarpola) reported
from
London, England
Hi guys! @SkyHelpTeam I’m having massive issues to make a connection with my server’s work, it say something about a “unsuccessful domain name resolution” please fix this ASAP, we need to work! Thanks 🙏!
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Dd456
(@dadauk456) reported
from
Horley, England
@SkyHelpTeam any news yet on when your broadband service might be capable of providing a service?
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Faye
(@flchambers_) reported
from
Wandsworth, England
@SkyHelpTeam Hi, tried all the steps. Was told there’s an outage in the area at midday. Didn’t know if you knew how long we’re expected to be out for?
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Dd456
(@dadauk456) reported
from
Horley, England
@SkyUK hi. Sky is not working. Any news on when it could be back up and running?
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Nine Elms Arts Ministry - Rev. Betsy Blatchley
(@9ElmsArtsRev) reported
from
Wandsworth, England
Loving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and unnecessary in a T20 of this calibre #SuperKent #t20finalsday #VitalityBlast
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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Mason
(@Joe_Mason_1986) reported
from
Bexleyheath, England
@SkyUK why is my Sky Box Office not working? It’s just a black screen, won’t let me order or record
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@nufcsean @chrillo1976 @SkySports You're having a laugh! At nearly £6 a pint you won't find many people chucking their beer up in the air for any reason whatsoever. The same crap excuses everytime this subject is brought up. Somebody can sit next to me with scalding hot tea, but I can't sit with a beer. #
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Imogen Powell-Shaw
(@imogenpowell) reported
from
Wandsworth, England
@OpenreachHelp Thanks for coming back to me. Yes, it’s a ‘mare. I spoke to provider this morn and they didn’t mention escalation. @SkyUK can you help please?
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Nine Elms Arts Ministry - Rev. Betsy Blatchley
(@9ElmsArtsRev) reported
from
Wandsworth, England
Loving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and disrespectful in a T20 of this calibre #SuperKent
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Danny Flo
(@RetiredChav) reported
from
Croydon, England
@HillF1 well said Damon! The only only one with sense on the Skysports team. Max was totally at fault and never making that corner and could have killed Hamilton.
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Kate McKeand
(@kmckeand) reported
from
Wandsworth, England
@SkyUK I’ve had no broadband for 10 hours and can’t get any information about when the issue will be fixed?
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It's Jonathan
(@DontCallMeJon) reported
from
London, England
@SkyHelpTeam No. He just said “until the problem is fixed we can’t install Sky Q”. 🙄
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Faye
(@flchambers_) reported
from
Wandsworth, England
@SkyHelpTeam We’ve had no internet since 10:30am (Wandsworth). Can you tell us what the issue is and when it’s likely to be back pls? 🙏🏼
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Helen Charlesworth 💙
(@helen0107) reported
from
Bromley, England
@SkyHelpTeam Any issues in the BR5 area with internet? Mine has been off more than on all day!
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Purvee Hetamsaria
(@PurveeH) reported
from
Camberwell, England
@SkyHelpTeam I juat got off call with a skycare and thwy said they do not even know what the issue is. And they need 3 days to know the issue and then no guarantee on its solution.
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Dd456
(@dadauk456) reported
from
Horley, England
@SkyHelpTeam looks like your service is shitting the bed again. What’s the story today?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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spider
(@Northstand69) reported
@adam7485 @SkySports No wonder we were **** under monk.borrrrring,how can he get a dressing room up for it...jesus
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Dave Cass
(@come_on_didier) reported
@SkyHelpTeam I was told about the in flight issue but why was the first advisor dishonest and said it had been fast tracked. The loss of service credit refunds me for the service Sky did not provide but not for the cost of the replacement Now TV. It’s just not good enough
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Scotbloc
(@Scotbloc) reported
@SkyHelpTeam Can you tell me if there's any known broadband issues in Kirkcaldy area today? Thanks
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IamNia_Official
(@IamNia_Official) reported
@SkyHelpTeam need help with my account
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Chris Boothman
(@boothman_chris) reported
Internet when down when Tom German was on the radio. I’ve never been happier to receive your terrible internet @SkyHelpTeam
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Carolyn Hitt
(@carolyn_hitt) reported
@SkyHelpTeam Hi, Sky box is scheduling catch up programmes for record rather than downloading them. Wifi connection is strong. Have tried rebooting box & resetting network connection. Can you help?
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Jack Henry
(@TheEnglandMan) reported
@MichaelBensonn @SkySports Seeing as the WAR CHISORA sold him PPV’s but didn’t get him the win, he’s had to remarked himself as Big Baby. Pathetic attempt at trying to sell PPV’s to a really poor PPV card
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Paul VS Fury
(@PaulVSFury) reported
@MichaelBensonn @SkySports Smart marketing if this was intentional by Chisora, because now people who never heard of him, or weren't paying attention, are looking now. They say bad publicity is better than no publicity. Facts.
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Mark Scott
(@markscott) reported
@SkyHelpTeam Why not tell Sky Sports player users to log in again when clicking on the channel to view? it makes no sense to confirm you have the player, open a player window then tell users their login has timed out. or even, don't time out logins?
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Carole Bell
(@cybell) reported
@SkyHelpTeam Never ending problems with Sky Q! Green light is on on the box but tv says no signal! Please help or direct me to some help before I go mental! Freesat 790 showing at top left hand side of screen.