Sky

Sky Outage Report in Purley, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 02/04/2026 07:50

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: London, Croydon, Southwark, City of Westminster, Hounslow, Mitcham, Wandsworth, Southall, Orpington, Fulham, Epsom, Welling, Kensington, Greater London and Tadworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • TheSamWhitby Sam Whitby (@TheSamWhitby) reported from Wandsworth, England

    @SkyHelpTeam is there Internet issues in the London SW8 area

  • FionaFwarlow Fiona (@FionaFwarlow) reported from Richmond, England

    @SkyHelpTeam Hello, yes I have & it says no known issues. But our Sky went down just after 12:00pm today. I have tried all the usual but no luck!

  • faridji99 Mohammed farid butt (@faridji99) reported from Leatherhead, England

    Shame on @SkyUK what ever sky promised they never delivered no good broadband service & increased price for no reason

  • LauraGreenawa12 Laura Greenaway (@LauraGreenawa12) reported from Merton, England

    @BeckyEverson @SkyUK @virginmedia Nope, virgin always lagging or down completely, have to reboot or switch between 2g or 5 g

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    Yet more problems with @SkyHelpTeam broadband... not been right since before Christmas. How hard can it be to sort out?

  • __astin__ a (@__astin__) reported from Hounslow, England

    @Nickthered123 @SkySports Okay, don't watch it then. Problem solved.

  • zarascakes Zara (@zarascakes) reported from Croydon, England

    @SkyHelpTeam But my 4G drops and the wifi doesn't work so it won't connect' irrelevant of the device, it's taking long enough to upload these tweets!

  • icbm24 John (@icbm24) reported from Croydon, England

    @SkyHelpTeam Sky Broadband down in SE25 London area. Can you give me an update on it?

  • NatalieNooNah Natalie 🦋 (@NatalieNooNah) reported from Camberwell, England

    He said ‘is it the normal way?’ To which my partner replied ‘how would you spell my surname the “normal” way?’ He tutted and put the phone down again 🙄🙄🙄🙄 we are FED up with our current supplier and just want to switch to @SkyUK instead of them, we can’t fill in forms online

  • otheranthony ap (@otheranthony) reported from London, England

    @SkySports Hey Karen 👋🏾 There’s no way you guys would turn down £3.5b. Only the fans are allowed to voice their disgust. All the best,

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam yet again broadband not working... you’ve had months to sort this out.

  • MikeBovill Mike Bovill (@MikeBovill) reported from Richmond, England

    Three Women’s Euros play-offs and three international friendlies, including the @Lionesses , and NONE of the scores are on the @SkySports football scores app. So poor.

  • SabinaNKhan Sabina Khan (@SabinaNKhan) reported from Croydon, England

    @SkyHelpTeam can you please urgently assist - our broadband has gone down and the landline is dead so I can’t call your customer services. I need to get back online urgently for work.

  • GJBuckingham Gary Buckingham (@GJBuckingham) reported from London, England

    @SkyHelpTeam hi my broadband as been down since 1pm is there a problem in my area I live in Dagenham

  • BeckfordMalachi Malachi Beckford (@BeckfordMalachi) reported from London, England

    @SkySports This is never a red card everything look worse when you slow it down

  • ClaraMorrish Clara Morrish (@ClaraMorrish) reported from Bexleyheath, England

    @SkyHelpTeam I spoke to Sky on 8March to raise issue with overpayment on my direct debit. Caller said her manager would look into it and call me back on 10March yet no call and now on 11March get email saying my complaint has been closed. What?!?! No email address to respond to?!

  • pipsiicola Philippa🐾🐶 (@pipsiicola) reported from Whyteleafe, England

    @SkyUK hi. How do I ask for my signal to be boosted? For a few weeks now the picture on our TV breaks up &says there is no signal on all channels. Today I was dropped out for Zoom 3 times in 90 minutes!!! I check website and it says no issues in my area. Can someone help please?

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @bigfellasnr @SkySports So you think we should just stop. And just accept the abuse then?? Are you stupid

  • nrshq Naresh Vaneshwar (@nrshq) reported from Croydon, England

    Horrific customer care by @SkyUK regarding broadband contract renewal. They claim their virtual assistant can be super useful but it's dumb as f***. Then I called them, waited 30 minutes, then got transferred multiple times and waited more before they said they can't help me.

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam Don’t worry, I’ll spend hours on the phone tomorrow in a futile attempt to get the service I’m paying for....

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • jtowns82 Jonathan Townsend (@jtowns82) reported

    @dahonz1983 @SkySports Yeah but if the players interact with the crowd bubble broken

  • Ian_Holmes Ian Holmes (@Ian_Holmes) reported

    @SkyUK since yesterday we’ve getting having issues with our sky glass crashing, it’s seems since Apple TV and Pracock were added in the latest update. Any ideas please?

  • cas582 cerys (@cas582) reported

    @SkyHelpTeam Morning is there any sky internet problems today in tn15 I’ve woken up to no internet. Thank you

  • GL650_LynneG 🏍Lynne Gee💙 🚗+📱=💥❌ (@GL650_LynneG) reported

    @Sorrelhorseinn @SkyHelpTeam Worst thing we ever did, changing to SkyQ.

  • Ian_Holmes Ian Holmes (@Ian_Holmes) reported

    @SkyHelpTeam since yesterday we’ve getting having issues with our sky glass crashing, it’s seems since Apple TV and Pracock were added in the latest update. Any ideas please?

  • lewiswaring1 lewi waring ✊🏻🔴 (@lewiswaring1) reported

    @1310__jk @SkySports @premierleague There’s a difference Kurt, they turn down requests from clubs, I.e Brentford manager asked for all games off this week because of fear; can’t do nothing if there’s an outbreak other than call it off

  • louisemoorhouse Louise Moorhouse (@louisemoorhouse) reported

    @SkyHelpTeam been a broadband outage in my area (WS10) for past 24hours. Is there any time frame?

  • LifeWithBeni GG Benidorm (@LifeWithBeni) reported

    @Sceptic @SkyHelpTeam my sky tv is buggy and bad connection

  • sean_doran sean (@sean_doran) reported

    @Coach_SinCyn @AndrewW48448397 @SkySports It's not luck or racing when the outcome is decided randomly by the rule maker. This is the problem this year.. No one won it. It was decided to be given. The sport on a whole is now worse off.

  • DewiRThomas Dewi (@DewiRThomas) reported

    @SkyHelpTeam Good morning, yes. Very little. They keep forwarding information on how to reset my equipment. And are not listening to the face that our entire cul de sac have no service.