Sky

Sky Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 12/20/2025 14:45

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: Croydon, London, Southwark, Hammersmith, Southall, City of Westminster, Richmond, Brentford, Kensington, Banstead, Hounslow, Caterham, Wandsworth, Sevenoaks and Surbiton.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon TV
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomSouthwark Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • missTmoon66 Tammy Mann (@missTmoon66) reported from Richmond, England

    @SkyUK how do I recover my skygo login details?

  • scubashotz Mark Jones 🇪🇺 #rejoinEU (@scubashotz) reported from Lambeth, England

    @SkyUK my phone and broadband are not working. I can’t get through to a human on the phone and your site keeps telling me there is a problem. Why can’t I actually speak to someone?

  • TrudaSpruyt Truda Spruyt (@TrudaSpruyt) reported from London, England

    Just having the worst kind of Kafkaesque nightmare with @SkyHelpTeam - hours and hours and hours wasted trying to upgrade broadband and no further forward

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    @SkyHelpTeam A large number of customers in the SE23 area are having significant issues with broadband (as demonstrated by the comments on our forum)- of the one who managed to actually speak to someone they were told an open reach engineer come out to check the local box 1/2

  • twotsky ralph (@twotsky) reported from London, England

    So I pay monthly for @SkySports to watch football. But you've decided to thats not good enough and elevated #ARSLEI to "Box Office" and £15 absolute liberty. Using the pandemic for slow creep towards pay per view. You can stick it.

  • rexrayy Alexa A. (@rexrayy) reported from Wandsworth, England

    @Ofcom @SkyUK @SkyHelpTeam if you don’t change that ******* #SkyHub Beachboys ad i’ll throw my TV/myself out my window. been on for months & airs 1-2 times every 10mins. fire your marketing team. pretty sure I have PTSD now & will never be able to listen to the Beachboys again

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    @SkyHelpTeam but then didn’t. It comes back it disappears. The call centre is saying everyone must call in but can’t get through. Clearly a wider issue although your online checks that we have to do say not. Can you investigate please?

  • Violet_Guitar_ Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK Are there problems in the SW2 area today? Terrible internet access.

  • stuartbailey276 Stuart Bailey (@stuartbailey276) reported from London, England

    @SkySports Has never deserved an England cap. Far too many mistakes and championship at best.

  • rexrayy Alexa A. (@rexrayy) reported from Wandsworth, England

    @Ofcom @SkyUK @SkyHelpTeam i will legit throw my TV out my ******* window if you don’t change that #SkyHub ad (w/ the Beachboys song). it airs every 10 mins. pretty sure i have PTSD now. pls fire your marketing team bc I’ll never be able to listen to the Beachboys ever again

  • rebekahjmezzo Rebekah Jones (@rebekahjmezzo) reported from Kensington, England

    Just a quick Tuesday morning PSA to let you know that @SkyUK have been charging me £2.50 a month for NOT having sky TV (can’t afford that kind of luxury) for the past I don’t know long. Never heard of such a stupid charge... good one sky 👌

  • MachoAman Aman S Heer (@MachoAman) reported from Southall, England

    @SkyUK pathetic customer service and a company run by idiots not knowing what they are doing and how to communicate. Embarrassing!! CEO complaint pending.

  • ingoiolo81 Citizen of nowhere (@ingoiolo81) reported from Merton, England

    I started watching #Cobra. Ok, solar flairs and ******* Home Secretary are credible, but a competent moderately sympathetic Tory PM? Come on @SkyUK, that’s ridiculous

  • Lewoodman Lisa Woodman (@Lewoodman) reported from Merton, England

    @SkyHelpTeam have direct messaged if you can help ASAP

  • kirikostas Kiri & kostas (@kirikostas) reported from Wandsworth, England

    @SkyUK I am not paying £70 so I can speak to an automated call system and sending me a txt to go on line to resolve any issues when the issue I have is my broadband connection a bit ridiculous is in it

  • GoonerKal Kal (@GoonerKal) reported from Eltham, England

    Ok, so I decided to pay the £14.95 @Arsenal @premierleague @SkySports your coverage has been awful. Where is the post-match discussion or analysis & interviews? Shameful that you demand a payment for a sub-standard product. No production value at all.

  • TellerMarie ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    Waking up on Mondays is always horrible but even worse is when none of the sky boxes appear to be working in the house. I’ve tried switching them all off at the mains, reconnecting each mini box to the Main Q box & still nothing. I’m not in the mood for this @SkyUK @SkyHelpTeam!

  • L_EToffee L_E Toffee (@L_EToffee) reported from Epsom and Ewell District, England

    @ShrewUnlimited @Charliesteven33 @SkySports How on earth could you possibly know that the vast majority of people support it if they don't show it, clearly highlighting the utter nonsense of that argument.Its a very simple gesture, if someone is not willing to support the message i'm absolutely certain i know what they are

  • Pauljar58453395 Paul (@Pauljar58453395) reported from Hounslow, England

    £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

  • _fraser_s fraser (@_fraser_s) reported from Epsom and Ewell District, England

    @SkyUK house move.... TV engineer 8-5 call out, arrived at 4.30pm with no contact all day to confirm the time, helpful! Internet should have gone live yesterday any time until midnight and nothing after waiting 2 weeks! Terrible service Sky

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • chealsea2002 Super Frank (@chealsea2002) reported

    @Stephen17220541 @SkySports Havertz, had it bad and four others had it a few months ago

  • MissySM Sara (@MissySM) reported

    @rossgregory9 @SkySports I was thinking the same. They were talking about Man Utd when I switched it on. Then it was Man City and Chelsea. Never have I heard them talking about Newcastle prior to a Man Utd game. It’s bizarre.

  • KDimensional KeyDimensional 🏳️‍🌈 (@KDimensional) reported

    @SkyHelpTeam Hello! My sky go isn't working and giving the error PFE 4002- I've tried the forum advice to no avail... Help?

  • pudders31 steve pudney (@pudders31) reported

    @SkyHelpTeam Work on phones? Have you read the messages! I am moving home and you can’t help book the move, this is the problem and your not able to move my package across! Kept getting told it will take 2 days and talking to the CSI team! You should be calling me not the other way round!

  • amzthesquirrel Amy Jackson (@amzthesquirrel) reported

    @SkySports Greame Souness, Roy Keane and @MicahRichards saying Newcastle are boring to watch and fans must hate it. Scary thing is thats better than what we have been watching. Are they actually starting to pay attention as to how **** bruce is as a manager!!! #bruceout #nufc

  • twoforjoy1972 Al (@twoforjoy1972) reported

    @SkySports you can take the mick with Souness & co that its a hard watch etc but you all said this is what #nufc must expect under Bruce,to survive in prem & this is style of play that we do week in week out, so u cant have it both ways,if this is poor for u then admit #BruceOut

  • MisterP500 Mister Chris 😎😎😎 (@MisterP500) reported

    @SkyHelpTeam I’ve got to have a new router. Again. The present one is less than a year old. Do you have reliability issues with your routers???

  • DaHeads Didda aaghaunor (@DaHeads) reported

    @SkySports Very sad and **** happens, but I don’t and never feel sorry for players from City especially since the Walker issue they look more like fools who believe because they play and earn fat wages they are untouchable and can not obey simple rule.

  • Fr1Zzleyt FR1ZZLEYT (@Fr1Zzleyt) reported

    @GurnzyDevil82 @johnbsnr @SkySports foden only done it once and walker has broken it once too so I don’t know what you on about.

  • mikodell mike o'dell (@mikodell) reported

    @SkyHelpTeam I went through the steps but it doesn’t help. Tried a contact number but it wouldn’t connect. Can you confirm the number I should be using? ROI account btw.