Sky outages and service status in Purley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 3 outage signals in the last 24 hours around Purley, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 20, 7:58 AM GMT+1.
- Internet (68%)
- Wi-fi (17%)
- Total Blackout (6%)
- TV (5%)
- Phone (4%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 20: Problems at Sky
Sky is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Purley, England
The most recent Sky outage reports came from the following cities: Southwark, Wandsworth, Croydon, Orpington, Westerham, Epsom, Caterham, Banstead, Sutton, Redhill, Bromley, Purley, Coulsdon, and Warlingham.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark
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Internet | 1 hour ago |
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Southwark
|
Internet | 3 hours ago |
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Southwark
|
Internet | 6 hours ago |
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Southwark
|
Internet | 2 days ago |
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Southwark
|
Internet | 2 days ago |
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Southwark
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Internet | 3 days ago |
Nearby cities with recent reports
12 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Steve Peskett (@speskett) reported from Worcester Park, England@SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.
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Paula hammond (@Paulaha21043676) reported from Lambeth, England@SkyHelpTeam Yes all it has on the screen is" no satellite signal".but that is because they is scaffolding up.we had this for 3 weeks now
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Hana A 💙 (@hana_ros01) reported from Croydon, England@SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not
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Hayden 🚢 (@MarketerHayden) reported from Wandsworth, EnglandHi @SkyHelpTeam broadband is down in the SW11 area. It was working fine earlier as I managed to do some work. Please can you advise! #skybroadband #SW11
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Craig Williams (@CraigWiIIiams) reported from Camberwell, England@SkySports this is nonsense. Not one player went anywhere near him to console him after the Musiala/penalty **** up. Clearly a disconnect.
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Illy Mus 💙 (@illymus) reported from Camberwell, England@SkyHelpTeam @SkyUK so you have plenty of agents on messenger if someone wanted to buy a Sky package but no one at all if I have faulty equipment. Nice way to treat loyal customers. I need the convenience of Messenger as I have very little time to call.
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Alex Heath (@ADH_911) reported from Bromley, England@SkyHelpTeam are there issues in BR3 for broadband? Have run diagnostic tests and it says no local issues yet all lights are on router correct but apparently cannot find. Also does not appear to be able to run a line test.
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Ange Gilly (@angegillis) reported from Lambeth, England@SkyHelpTeam I bought a Google mesh system because my wifi is crap in my house. Google are saying my modem needs to be changed into bridge mode. How does one do that? Can someone help please?
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Sarah Martin (@sarahMwasHudson) reported from Bromley, EnglandNothing like working from home when you have @SkyUK …. Day 2 of no broadband and no phone …. Quality service …. Will switch to @virginmedia as soon as I can
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Maria D (@Maria_MsBlueSky) reported from Merton, England@SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks
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richard newman (@richnewm) reported from Kingston upon Thames, England@SkyHelpTeam so why is my Internet down yet again becoming a joke now
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Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, EnglandI am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!
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J- Blüdhavens guard (@Jmariom86) reported from Eltham, England@SkyHelpTeam hi, I've had no fibre optic Internet since 9am today - have checked the service via the app and it seems to be OK - any help?
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Philippa🐾🐶 (@pipsiicola) reported from Whyteleafe, England@SkyUK hi. How do I ask for my signal to be boosted? For a few weeks now the picture on our TV breaks up &says there is no signal on all channels. Today I was dropped out for Zoom 3 times in 90 minutes!!! I check website and it says no issues in my area. Can someone help please?
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CarlosE (@cnormanv) reported from Banstead, EnglandIs @SkyUK fixing the internet and phone problem sometime soon? I live in Banstead and haven’t had service all day. Unable to speak with anyone in Sky
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Wendy Simmonds (@WendySimmonds69) reported from Kingston upon Thames, England@SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???
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Mary Denyer (@denyermc) reported from Headley, England@SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!
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Phil Swallow (@Phil_Swallow) reported from Croydon, England@SkyHelpTeam @boydhilton It offers UHD then says “No programmes are currently being broadcast on this channel”. The problem is 100% with Sky!
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MrJohnSeager (@MrJohnSeager) reported from Croydon, EnglandJust seen the details for #skysports and their UK #bundesliga deal - let’s just say it’s a bad one - no 2.30 games due to 3pm uk blanket ban - no 2.Bundesliga games apart from playoffs - no mention of highlights - I have to switch to sky sports something I said I will never do
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Rachel (@OpenMindMH) reported from Wandsworth, England@SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Todd Rowley (@TheToddRowley) reportedSo, have not been able to access Sky Go recordings since yesterday morning. Luckily, because @SkyUK is a responsible service provider, it emailed its customers so they didn't waste their time trying to resolve it. I'm joking. @SkyUK hasn't said a word, even after 32 hours...
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Luka (@lukasportsug) reported@B0Y_chester_UTD @SkySports This will be bad news
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MrAsh (@MrAshManchester) reported@SkyHelpTeam Hi I keep receiving bills for someone else, I’ve told you multiple times but nothing is done. Funnily enough your support team did tell me all the other persons private information & gave me access to their online account when it isn’t me and they knew it wasn’t me
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Bambata (@Bambata16) reported@JimmyHopki54106 @SkySports Your coach is a f@cking idiot , how much pressure can you taking from Argentina from the 60th minute ? Didn’t he learn anything from Arteta and all the other fools who’ve been trying to defend a narrow lead all season long?
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The popes11 (@Thepopes11tnyh) reported@SkySports Junkie bastard , **** OFF!!!!!
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David Foster (@fozman74) reported@SkySports It's been the worse world cup ever , corrupt as **** !!!!
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Matt (@msuhajda) reported@SkySports why are we watching @McIlroyRory walk down the fairway when other golfers are taking shots and now showing his ball sitting in the fairway. This is worse than us coverage
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Kurt67 (@Kurt67275483) reported@SkySports Can someone ask why Argentina has received so much help? This World Cup is the biggest display of favoritism the football world has ever seen.
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Ian Shakeshaft (@IanShakey1953) reported@SkySports Oh shut ******** up
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Sleigh (@RyanSleigh) reported@SkySports It’s been bloody awful!