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Sky outages and service status in Purley, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 5 outage signals in the last 24 hours around Purley, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 15, 5:11 AM GMT+1.
  • 66% Internet (66%)
  • 18% Wi-fi (18%)
  • 7% Total Blackout (7%)
  • 5% TV (5%)
  • 4% Phone (4%)
  • 1% E-mail (1%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 15: Problems at Sky

Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Purley, England

The most recent Sky outage reports came from the following cities: Southwark, Wandsworth, Croydon, Orpington, Westerham, Epsom, Caterham, Banstead, Sutton, Redhill, Bromley, Purley, Coulsdon, and Warlingham.

CityProblem TypeReport Time
Southwark Total Blackout 8 hours ago
Southwark Internet 14 hours ago
Southwark Internet 18 hours ago
Wandsworth TV 18 hours ago
Southwark Internet 19 hours ago
Croydon Internet 2 days ago

Nearby cities with recent reports

Southwark

10 recent signals

8 hours ago
Croydon

4 recent signals

2 days ago
Wandsworth

2 recent signals

18 hours ago
Orpington

2 recent signals

2 days ago
Westerham

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • OpenMindMH
    Rachel (@OpenMindMH) reported from Wandsworth, England

    @SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!

  • ADH_911
    Alex Heath (@ADH_911) reported from Bromley, England

    @SkyHelpTeam are there issues in BR3 for broadband? Have run diagnostic tests and it says no local issues yet all lights are on router correct but apparently cannot find. Also does not appear to be able to run a line test.

  • 9ElmsArtsRev
    Nine Elms Arts Ministry - Rev. Betsy Blatchley (@9ElmsArtsRev) reported from Wandsworth, England

    Loving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and unnecessary in a T20 of this calibre #SuperKent #t20finalsday #VitalityBlast

  • ZeGermanShibe
    Akane Vallery Uchida (@ZeGermanShibe) reported from Camberwell, England

    @SkyHelpTeam Internet down / intermittent in SE17. Can't even run the test, it just doesn't connect on my PC. Router lights are all green. Will this be resolved soon?

  • cnormanv
    CarlosE (@cnormanv) reported from Banstead, England

    Is @SkyUK fixing the internet and phone problem sometime soon? I live in Banstead and haven’t had service all day. Unable to speak with anyone in Sky

  • CraigWiIIiams
    Craig Williams (@CraigWiIIiams) reported from Camberwell, England

    @SkySports this is nonsense. Not one player went anywhere near him to console him after the Musiala/penalty **** up. Clearly a disconnect.

  • fulhamnonny
    Rhi (@fulhamnonny) reported from Camberwell, England

    @SkyHelpTeam A second day of no internet.. This means 1. I cannot do my job as I’m WFH. 2. I cannot study/ revise for my uni exams next week. I’m wondering WHEN service will be resumed. I can see the connection box from my window and 2 different engineers (3x) visited yesterday.

  • PurveeH
    Purvee Hetamsaria (@PurveeH) reported from Camberwell, England

    @SkyHelpTeam @SkyHelpTeam @SkyUK - update on ur poor service is that you need 2 more weeks to fix this issue. And now we have to wait till 8th October without any guaranteed solution. Such a poor service in a time where internet is the most usual thing🙄 #poorcustomerservice

  • angegillis
    Ange Gilly (@angegillis) reported from Lambeth, England

    @SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??

  • SkinsELive
    🏴󠁧󠁢󠁥󠁮󠁧󠁿🕹Skinny does gaming 📸🇸🇪 (@SkinsELive) reported from Lambeth, England

    Anyone else having issues with @SkyUK internet dropped - just in time for my electric to run out as well

  • imogenpowell
    Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England

    @OpenreachHelp Thanks for coming back to me. Yes, it’s a ‘mare. I spoke to provider this morn and they didn’t mention escalation. @SkyUK can you help please?

  • AvWeekJuliet
    Juliet Trew (@AvWeekJuliet) reported from Merton, England

    @SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband

  • ciarale01
    Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England

    Surely I cannot be the only person in the universe that is having major Sky Broadband Internet problems today! @SkyUK #SkyBroadband

  • nipmeister
    Paul Emery (@nipmeister) reported from Wandsworth, England

    @adfleming @SkyHelpTeam Same issue - unable to work!!!

  • RetiredChav
    Danny Flo (@RetiredChav) reported from Croydon, England

    @HillF1 well said Damon! The only only one with sense on the Skysports team. Max was totally at fault and never making that corner and could have killed Hamilton.

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Hi, @SkyHelpTeam I am having #broadband issues. The connection keeps dropping. Are there any known issues in SW11 1NG area? If not, there is one!

  • mariabilici
    cherrypick (@mariabilici) reported from Wandsworth, England

    @SkyHelpTeam any rough estimate on when the Wimbledon outage will be fixed?

  • LisaMaylin
    Lisa Maylin (@LisaMaylin) reported from Banstead, England

    @SkyUK please can you explain how you can treat your elderly customer (of nearly 30 years) so appalling? You should be ashamed! Please let me know who I can contact to complain on my fathers behalf!

  • JustinLeeper_yo
    Justin Leeper だよ! (@JustinLeeper_yo) reported from Bromley, England

    1 hr & counting on phone with @SkyUK after no one showed up for our broadband setup appt. between 8:00 & 13:00 today. It’s now 18:30. Their solution? Go to the back of the line, sport - as in reschedule for Aug. 15. If that isn’t the start of a lovely business relationship…

  • natalie_h48rec
    🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England

    @SkyHelpTeam Landline & WiFi down for over 24 hours in the Hayes/West Wickham (Bromley) area. Could you advise when this will be up and running again please? This is now affecting the running of my business. Please advise ASAP.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • JayKeen93
    JayKeen (@JayKeen93) reported

    @WajirTweep @SkyFootball @SkySports FIFA have clearly come out and said the sensors didn't go off, there was no contact with the rope cam, and it's clear in replays that the direction of the ball doesn't change at all, just a poor kick from the keeper.

  • Alan_Snowley
    Free and Independent UK (@Alan_Snowley) reported

    @SkySports Wtf cares

  • SamBrow74823937
    Sam Brown 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SamBrow74823937) reported

    @SkySports He dived to win a foul & possibly get an opponent booked. That’s cheating and it deserved a yellow which meant a red as he’d already been booked. If was the Swiss manager I’d be raging at Embolo for doing such a stupid thing when already on a yellow.

  • DWil1878
    Danny (@DWil1878) reported

    @SkySports Wasn’t ‘external’ it’s within the perimeters of the field. It’s ****** stupid having it there in the first place.

  • nwayenkufre
    ヴァルター nwayenkufre #MUFC (@nwayenkufre) reported

    @SkyNews @SkySports @SkyNews what is the agenda? That all the plaudits went to Jude and and not KK...we all listened to what the coach and jude said and in no way did it signal this agenda you are trying very hard to set....or is it for clicks

  • PAtubobienemi
    Precious Atubobienemi (@PAtubobienemi) reported

    @SkySports McCullum "stepping down" right after England's results dipped isn't a coincidence — it's a man reading the writing on the wall before he's pushed.

  • Nordqvist80
    Peter Nordqvist (@Nordqvist80) reported

    @SkySports 55% stupid English people

  • BrianBrian36008
    Brian Brian (@BrianBrian36008) reported

    @SkySports Just kill the room service And use the compound service Simple u people

  • bikllshdjsji
    INM (@bikllshdjsji) reported

    @SkySports Pathetic. Not only its gonna be 30 minute it also does not feature a single good artist and wtf is this **** showspeed gonna do there?

  • SirHenryPenfold
    Henry Penfold (@SirHenryPenfold) reported

    @SkySports I mean personally I'd ban the idiot from the national team for costing you the biggest chance in your country's history to reach a world cup semi final. Instead of justifying his cheating. 🤷