Sky Outage Report in Purley, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 01: Problems at Sky
Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: London, Southwark, Croydon, Hounslow, Southall, Orpington, Fulham, Epsom, Welling, Kensington, City of Westminster, Greater London, Tadworth, Hammersmith and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Southwark |
Internet | |
| Croydon |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Corey Lee
(@caddydorey) reported
from
Croydon, England
@breffski @O2 Ngl, I thought it would be ****, but the best decision I’ve ever made was switching to @SkyUK for my contract. price is decent, signal is great here and their customer service was great when I had an issue. It’s defiantly not your first thought but for me it was a great decision
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Alison Rogers
(@AlyPallie) reported
from
London, England
@Benb111 @SkyUK It was such bad timing. Son doing exams
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Gary/Gawy
(@MrSouthLondon) reported
from
Bromley, England
@HayleyCubbins @dramachannel @SkyUK I know, I’d have seriously gone off on one at Hyacinth if it’d been me, she’s terrible
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Sam Johnson
(@BigSammyJ) reported
from
London, England
@SkyHelpTeam @SOTONYE_ It would be useful if you updated that page, as multiple people have said. It's been a while now, and that page reports no issues, which is clearly not the case.
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Linz
(@LindizzLinz) reported
from
Kingston upon Thames, England
My @SkyUK broadband has been so bad these last few weeks I’ve used all my phone data and had to buy a bolt for the first time ever. Can’t get through to them on the phone either 🤬🤬
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Paul Sahota
(@spaulsahota) reported
from
Richmond, England
So, I called Sky. Two things, remove a channel that I no longer watch. Cancel SIM card in my iPad, I only use Wi-fi. I received 11 (eleven) emails! Is this what they call #confusion #marketing. @skytv @SkyUK
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Jason Fey
(@fey_jason) reported
from
Bexleyheath, England
@gazmatik @SkyUK Can't watch @SkyNews so I have no idea what you are talking about. Thanks for your input however, if you can send someone to fix the sky box then I'll buy them a beer.🍺
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James
(@JamesHow8) reported
from
London, England
@SkySports They say anything to stay up and get lots of money,,,, but if they Finnish all the games there down 😋😋😋😋😋😋
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Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkyUK really need to make their Sky Q platform work with @BT broadband. The mesh network clash means I’ve had to disable my 5GHz range on BT. Changing channels doesn’t fix the issue. Really frustrating.
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Martin Kay
(@martinkay11) reported
from
Wandsworth, England
There is pretty ordinary jump the shark end of series TV. But there is also totally gave up pure indulgent could not give a **** lazy as all get out writers be damned jump the shark end of series TV @ModernFam @ABCNetwork @SkyUK
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Renz
(@RenzCrammond) reported
from
London, England
@SkyHelpTeam how long to fix your broadband services in South East London
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Ben Thapa
(@BenThapa82) reported
from
Wandsworth, England
@SkyHelpTeam Yes and your response hasn’t yet solved the issue, I’m afraid...
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Ben Thapa
(@BenThapa82) reported
from
Wandsworth, England
@SkyHelpTeam I got one response that didn’t answer the question and then nothing else. Sadly I will have to call tomorrow and block up the lines that should be for key workers. It will be to cancel.
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Røb Shrimptôn
(@robshrimpton) reported
from
Bromley, England
@SkyHelpTeam no sky in Orpington area - just cut out
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Oliver Feldwick
(@felderston) reported
from
London, England
@SkyHelpTeam It says no known issues but I just got a text saying there were issues
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Nicola Louise Rowe
(@NicolaLRowe) reported
from
Bexleyheath, England
@SkyHelpTeam The telephone number doesn’t connect to a person, it’s a recording telling me to check my connection. I need Sky to contact OpenReach so an engineer can fix this
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Nicola Louise Rowe
(@NicolaLRowe) reported
from
Bexleyheath, England
@SkyUK my telephone line is broken and I can’t get through to anyone to fix this. I have checked all the cables it is the line coming in nothing internal. Is there an email or contact number so I can speak to someone
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Gordon Nixon
(@gnixon88) reported
from
London, England
@Beryl_the_peryl @PositiveLad @enterjamesment @SkyUK **** off troll. If we wanted your opinion we would go to Wetherspoons and ask you for it.
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@recoba8899 @SkySports That's just who it stopped on when you press the thing. Gotta support someone, so good as any way if choosing who to support without muchnknowledge of their league.
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Stuart Clark
(@StuartClark930) reported
from
London, England
@SkyHelpTeam Still no service in SE8. And the link you have provided says there are no known problems. Please could we have an eta on resolving
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew McEwan 🇺🇦💙💛
(@AndrewMcEwan07) reported
@claudelittner @SkyHelpTeam @SkyUK I hope it’s a similar, consistent service for other customers
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Emari O’Shea
(@EmariOShea) reported
@SkyHelpTeam no broadband (amber light) in Manchester. Cannot test connection as your website says the test is unavailable. Can you advise as to what the issue is and when it will be fixed? Router restarted and all wires checked at our end. Thanks
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Jo Washington
(@jowashy) reported
@SkyHelpTeam is there a problem in the ol9 9nx area. Our broadband went off 15mins ago. Checked with neighbours theirs are the same
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Martins Robinson
(@agebajnr) reported
@Miss_Lewis @SkyHelpTeam I was having the same problem few days ago and luckily a friend referred me to @Toderfix here on twitter and he got everything fixed in less than an hour.
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Jane Hawkes
(@ladyjaney75) reported
@claudelittner @SkyUK Sorry to hear this Claude and even sorrier to read how Sky do try to keep your prices down, how flexible they are, how much value they’ve added to products and obvs their ‘top tier’ cust service so as to justify such diabolical price increases 🙄
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Jonathan Stephens
(@Jonathan747) reported
Help please @SkyUK . Two weeks on and my broadband still isn't connected. I'm getting nervous. Helpline is engaged, constantly. Would appreciate some support - I have just taken out a new contract.
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Sarah Glover 💙🌈
(@sarahlglover) reported
@SkyHelpTeam There is a problem with your viewing card. Ensure correctly inserted. Tried reset instructions online. Cannot watch planner or view sky HSD channels
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Jack Woodcock
(@JackWoo73475274) reported
@SkyHelpTeam Internet is down in STOCKPORT MANCHESTER. Do you know how long till its back up and working? Thanks
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Simon Abbott
(@SimonAb57216192) reported
@syl79 @SkyUK It's the way it is ,u spend more time rebooting than watching glass I personally wish I never bought it
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Ian Tomlinson
(@ian_paul428) reported
@SkyHelpTeam any update on the redditch smallwood area? No broadband or phone line for 5 days with absolutely no update or any reason given for this issue? Using 4g hotspotting to get online for work but data becoming low.