1. Home
  2. Companies
  3. Sky
  4. Purley
Sky

Sky outages and service status in Purley, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 3 outage signals in the last 24 hours around Purley, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Jun 15, 12:48 PM GMT+1.
  • 66% Internet (66%)
  • 21% Wi-fi (21%)
  • 7% E-mail (7%)
  • 3% Total Blackout (3%)
  • 2% TV (2%)

The latest reports from users having issues in Purley come from postal codes CR8 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 15: Problems at Sky

Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Purley, England

The most recent Sky outage reports came from the following cities: Croydon, Southwark, Wandsworth, Redhill, Bromley, Purley, Coulsdon, Warlingham, Epsom, Sutton, Tadworth, Leatherhead, Caterham, Blackheath, and Banstead.

CityProblem TypeReport Time
Croydon Internet 4 hours ago
Southwark Internet 14 hours ago
Southwark Internet 14 hours ago
Croydon E-mail 1 day ago
Southwark Internet 2 days ago
Southwark Total Blackout 2 days ago

Nearby cities with recent reports

Southwark

12 recent signals

14 hours ago
Croydon

9 recent signals

4 hours ago
Wandsworth

1 recent signals

6 days ago
Redhill

1 recent signals

6 days ago
Bromley

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • SabinaNKhan
    Sabina Khan (@SabinaNKhan) reported from Croydon, England

    Your automated call isn’t helping at all and redirects me to all sorts of options now. Can you please stop avoiding me and help me sort out my internet before I lose my job. @SkyHelpTeam

  • IamAndreaEllis
    Andrea Ellis (@IamAndreaEllis) reported from Bromley, England

    @SkySports your 🔴 button service isn’t showing the #QPRPNE game? Please help #skysportsfootball

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.

  • spencersuckling
    SW London Bus Driver (@spencersuckling) reported from Wandsworth, England

    @KimberleyeLeo why do I never get a response from @SkySports when querying a comment? 🇿🇦 🇰🇪

  • kmckeand
    Kate McKeand (@kmckeand) reported from Wandsworth, England

    @SkyUK I’ve had no broadband for 10 hours and can’t get any information about when the issue will be fixed?

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Anyone else around #Northcote road having @SkyUK #broadband issues?

  • richnewm
    richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyUK so what wrong with sky Internet yet again sky Internet always seams to be down lately

  • SabinaNKhan
    Sabina Khan (@SabinaNKhan) reported from Croydon, England

    HONESTLY @SkyHelpTeam I’ve called now 15 times and yet I cannot get anyone to help me with my broadband activation. I’m now out of internet for 3 working days and have had to pay £45 bundle to work from home because I wasn’t expecting this delay.

  • magical_78
    NigelH (@magical_78) reported from Bromley, England

    @SkyHelpTeam hi, we’re due to move out later this month but don’t have our new address yet (we’re renting part of a house with sky already) - is there a way we can use our Sky Q box / viewing card there as we don’t want to cancel given we have 21yrs of history. Thanks

  • Jmariom86
    J- Blüdhavens guard (@Jmariom86) reported from Eltham, England

    @SkyHelpTeam hi, I've had no fibre optic Internet since 9am today - have checked the service via the app and it seems to be OK - any help?

  • angegillis
    Ange Gilly (@angegillis) reported from Lambeth, England

    @SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??

  • Dave_mfc87
    Dave (@Dave_mfc87) reported from Camberwell, England

    Third world problems, having to hotspot tablet from phone to watch #FuryChisora3 as #skywifi is down and no explanation as of yet why @SkyHelpTeam

  • rafauzcate
    rafael uzcategui (@rafauzcate) reported from Worcester Park, England

    @SamsungUK Hello JH, It's a flip4 5G... No damage at all. We bought it via @SkyHelpTeam . We now need to send it back and my partner will be with no handset for 2 or maybe 3 weeks. The handset itself it's on immaculate conditions. Still have the original clear stickers on.

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @SkyHelpTeam I don’t think you understand me at all. I’m saying workmen turned up with no warning. They ripped cables down and were taking the telephone pole down. We weren’t warned of any work.

  • natalie_h48rec
    🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England

    @SkyHelpTeam Thank you for the response. Could I ask why the engineers are only just working on this? It’s been down for over 24 hours?

  • b7xt2mw4pz
    I, Claudia (@b7xt2mw4pz) reported from Bromley, England

    @SkyHelpTeam You’re welcome Matt!! It’s a pity OPENREACH/KELLYS don’t strive for the same high standards as Sky!! Appalling experience with them y’day, damaging my property and have to have the router ON THE FLOOR RIGHT NEAR MY FRONT DOOR!! AWFUL 😡

  • PhilSCarter
    Phil Carter (@PhilSCarter) reported from Bromley, England

    @SkySports Please no more kid commentary, I’m paying for this service. It’s ridiculous

  • denyermc
    Mary Denyer (@denyermc) reported from Headley, England

    @SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!

  • NatalieNooNah
    Natalie 🦋 (@NatalieNooNah) reported from Camberwell, England

    He said ‘is it the normal way?’ To which my partner replied ‘how would you spell my surname the “normal” way?’ He tutted and put the phone down again 🙄🙄🙄🙄 we are FED up with our current supplier and just want to switch to @SkyUK instead of them, we can’t fill in forms online

  • redlee6963
    lee duggan* (@redlee6963) reported from Croydon, England

    @SkySports @GNev2 is the reason I’m giving up my subscription why you got the idiot back is beyond me first class 🤡

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Shareee
    Stärgirl Sharee ™ (@Shareee) reported

    @Kpono_Abasi @SkySportsNews Let Thomas Tuchel play anyone that can win us the World Cup, also Skysports are crap for framing the situation that way, will people. Also, weren’t you the one pushing Rogers in midfield agenda during the season?

  • wayner147
    wayne binder (@wayner147) reported

    @Zuffa_Boxing @SkySports @paramountplus What an absolute war. Both men left something they will never get back in there tonight.

  • Ian820132913282
    Ian (@Ian820132913282) reported

    @SkySports Mr know it all done **** all typical sky sports ****** punditry

  • officialnucky
    Carl  (@officialnucky) reported

    @CoralWeezer @SkyUK Why are you stalking my profile you sad little spastic, hiding behind some ******* stupid flag Irritating little **** Get a life you mongy little ******

  • _GreenEnigma
    GreenEnigma (@_GreenEnigma) reported

    Do @SkySports know that ****'ed Neville is cheating on them with @itvfootball. Wish he wasn't tbf hope he isn't co-hosting the whole tourney, it's already being billed as the worst world cup ever this just confirms it!

  • MLittarru
    Matteo Littarru (@MLittarru) reported

    @SkyUK , you customer service just ended my chat without saying anything, what an absolute joke, I will put all screenshots so you can what your customer service does, what a joke.

  • Rusty462286
    Rusty 🇮🇪 (@Rusty462286) reported

    @_SonOfTheDesert @SkySports You've got small penis issues

  • asante_kel73512
    Kelvin Asante (@asante_kel73512) reported

    @enz1united @SkySports Stupid united fan

  • YourAulDol5v
    Séamus 🇮🇪☘️🏋️‍♀️🦍⚽️ (@YourAulDol5v) reported

    I switched over to the Formula One TV channel from Sky Sports Main event on my fully legal streaming service, and it’s like watching Formula One growing up, no digital prostitutes #F1 #skysports

  • Mabear_Cwright
    Jules Carwtright (@Mabear_Cwright) reported

    @SkySports So rude.