Sky

Sky Outage Report in Purley, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 11/20/2025 19:20

November 20: Problems at Sky

Sky is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: Wandsworth, London, Southwark, Southall, Hounslow, Hammersmith, Kensington, Croydon, Brentford, City of Westminster, Greater London, Fulham, Richmond, Redhill and Reigate.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomWandsworth Internet
United KingdomWandsworth Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • hpsescapades Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Anyone else around #Northcote road having @SkyUK #broadband issues?

  • treepassionista Heath (@treepassionista) reported from West Molesey, England

    Rubbish set up service from @skyuk. Promised smooth transition on Thursday -anything but! No WiFi - hopeless when working from home- Sky TV not working. No engineer available til next week.. not impressed.

  • MattJamesPHIN Matt James (@MattJamesPHIN) reported from Epsom and Ewell District, England

    That @lionsofficial tour was dire. Awful rugby, awful refereeing, just 3 games of scrap. Not much for either side to be proud of. Currently resenting the extortionate @SkySports fees. Well done @WillGreenwood and colleagues for trying to make it sound interesting. Wasn't though.

  • theresacoote topcat500 (@theresacoote) reported from Brentford, England

    @SkyHelpTeam haven’t been able to contact to our broadband since at least 6am this morning living in the Wembley area ha9 any know issues ?

  • natalie_h48rec 🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England

    @SkyHelpTeam Thank you for the response. Could I ask why the engineers are only just working on this? It’s been down for over 24 hours?

  • camlaity Cameron Laity (@camlaity) reported from London, England

    @SkyHelpTeam hi. Do you have any estimated timeframe on resolving the south east London internet outage?

  • EduardoVarpola Eduardo Varpola (@EduardoVarpola) reported from London, England

    Hi guys! @SkyHelpTeam I’m having massive issues to make a connection with my server’s work, it say something about a “unsuccessful domain name resolution” please fix this ASAP, we need to work! Thanks 🙏!

  • imogenpowell Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England

    @OpenreachHelp I believe @SkyUK are waiting for an update from you as we have no connection date, hence my direct tweet to find out what’s going on. Can you help?

  • Drjot JEFFREY OSEI-TUTU🇬🇭 (@Drjot) reported from London, England

    @SkyHelpTeam Absolutely terrible service from @SkyUK @SkyHelpTeam time for change

  • natalie_h48rec 🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England

    @SkyHelpTeam Landline & WiFi down for over 24 hours in the Hayes/West Wickham (Bromley) area. Could you advise when this will be up and running again please? This is now affecting the running of my business. Please advise ASAP.

  • DontCallMeJon It's Jonathan (@DontCallMeJon) reported from London, England

    @SkyHelpTeam No. He just said “until the problem is fixed we can’t install Sky Q”. 🙄

  • hpsescapades Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Anyone else around #Northcoteroad having @SkyUK @SkyHelpTeam #broadband issues?

  • ssb316 Ssb316 (@ssb316) reported from London, England

    @SkyHelpTeam Please help with an issue for my Uncle. He’s reliant on Video Calls to Doctors after Chemo due to Covid. He has been informed to wait till next week. SkyQ box showing Orange light, Cables replaced, device restarted. I’ll follow up with a call tomorrow morning.

  • ZeGermanShibe Akane Vallery Uchida (@ZeGermanShibe) reported from Camberwell, England

    @SkyHelpTeam Internet down / intermittent in SE17. Can't even run the test, it just doesn't connect on my PC. Router lights are all green. Will this be resolved soon?

  • spencersuckling SW London Bus Driver (@spencersuckling) reported from Wandsworth, England

    @KimberleyeLeo why do I never get a response from @SkySports when querying a comment? 🇿🇦 🇰🇪

  • MrJohnSeager MrJohnSeager (@MrJohnSeager) reported from Croydon, England

    Just seen the details for #skysports and their UK #bundesliga deal - let’s just say it’s a bad one - no 2.30 games due to 3pm uk blanket ban - no 2.Bundesliga games apart from playoffs - no mention of highlights - I have to switch to sky sports something I said I will never do

  • imogenpowell Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England

    @OpenreachHelp Thanks for coming back to me. Yes, it’s a ‘mare. I spoke to provider this morn and they didn’t mention escalation. @SkyUK can you help please?

  • hpsescapades Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Hi, @SkyHelpTeam I am having #broadband issues. The connection keeps dropping. Are there any known issues in SW11 1NG area? If not, there is one!

  • Drjot JEFFREY OSEI-TUTU🇬🇭 (@Drjot) reported from London, England

    @SkyHelpTeam You need to wake up my broadband is not working.

  • AKhan0o7 Anayat Khan (@AKhan0o7) reported from Croydon, England

    As soon rain hit the floor my @SkyHelpTeam is slow as they waiting for 🌧 . My Internet in South London get worse. Guys please fix this issue. Many thanks

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • padyad paddy adamson (@padyad) reported

    @SkySports Is there ‘I don’t give a ****’ option?

  • jazzhands1892 Jazz Hands (@jazzhands1892) reported

    @SkySports Who cares, it's the most ridiculous attempt at 'sport' there ever has been. Let's pretend anyone really gives a ****, wrestling 101

  • willpolak William Polak 🌐 (@willpolak) reported

    Poor old Seb Vettel, he's had a shocker this weekend #AustralianGP #F12022 @SkySports

  • vinnylad Cenzo (@vinnylad) reported

    @rsmorrow1964 @SkySports @AlisonGConroy Absolutely. Truly awful.

  • Twizler888 Michael (@Twizler888) reported

    Did anyone else have a really bad @SkySports picture tonight in the New v Wol game? Just the grass, like the contrast was set to 100. i had to switch to the golf to show my TV wasn’t goosed to my mates.

  • jetskilz74 Be Brutally Honest (@jetskilz74) reported

    @SkySports I'd rather **** lemon juice and razor blades than watch any of this.

  • tpsee02 TPSee (@tpsee02) reported

    @LeveLegend @MartyBy14214957 @SkySports If you've never been relegated from the premier League and are consistently top half to top quarter of the table like Liverpool have been for the whole 30 years of the prem you are gonna incur large amounts of spending, it's just basic maths.

  • 5Ktbffh KTBFFH 96.5% (@5Ktbffh) reported

    @SkySports Never Liverpool. Not even Tottenham.

  • jordswfc Jordy (@jordswfc) reported

    @CheetsS18 @Lairey_Mr_B @SkySports Never said it was - but you might wanna re-direct some of your complaints to the clubs who have accepted it with 0 thought of the fans.

  • PHJ_MGF Paul Jones (@PHJ_MGF) reported

    @MartyBy14214957 @SkySports Depends what you class as buying it I suppose, I mean United basically bought it on the cheap if you want to get into it, they bought all the very best young up and coming player, to the point the FA changed the rules, so it's really down to what you consider buying the league is