Sky outages and service status in Purley, England
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Full Outage Map
- Sky generated 3 outage signals in the last 24 hours around Purley, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 7, 9:39 PM GMT+1.
- Internet (56%)
- Wi-fi (29%)
- TV (10%)
- Total Blackout (3%)
- E-mail (2%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Purley, England
The most recent Sky outage reports came from the following cities: Wandsworth, Croydon, Southwark, Banstead, Beckenham, Leatherhead, Redhill, Orpington, Purley, Caterham, Fulham, Lewisham, Thornton Heath, Mitcham, and Westerham.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth
|
TV | 2 hours ago |
|
Croydon
|
Internet | 9 hours ago |
|
Southwark
|
Wi-fi | 20 hours ago |
|
Southwark
|
Internet | 1 day ago |
|
Southwark
|
Internet | 2 days ago |
|
Southwark
|
Wi-fi | 2 days ago |
Nearby cities with recent reports
6 recent signals
5 recent signals
1 recent signals
Community Discussion
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Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Sabina Khan (@SabinaNKhan) reported from Croydon, EnglandYour automated call isn’t helping at all and redirects me to all sorts of options now. Can you please stop avoiding me and help me sort out my internet before I lose my job. @SkyHelpTeam
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Steve Peskett (@speskett) reported from Worcester Park, England@SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.
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Sarah Martin (@sarahMwasHudson) reported from Bromley, EnglandNothing like working from home when you have @SkyUK …. Day 2 of no broadband and no phone …. Quality service …. Will switch to @virginmedia as soon as I can
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Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, EnglandAs if moving house without a car isn't stressful enough ..the utter ineptitude of @OpenreachHelp and @SkyUK is astounding. How difficult is it to reconnect a service that was there the day before ? Emails to both CEO with "please do better" sent . Let's see if either read..
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Lisa Maylin (@LisaMaylin) reported from Banstead, England@SkyUK please can you explain how you can treat your elderly customer (of nearly 30 years) so appalling? You should be ashamed! Please let me know who I can contact to complain on my fathers behalf!
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Danny Flo (@RetiredChav) reported from Croydon, England@TravisShawuk @SkySports I think you'll find that anyone with a brain can see it was a unfair advantage. heavily worn hards against brand new softs! It didn't matter how much Lewis fought, he could never win.
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Patrick Keyte (@PatrickKeyte) reported from Camberwell, England@SkyHelpTeam Can I double check there is an outrage? My Sky app says there is but it doesn’t say there is online. Would it help if I DM’d my postcode?
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⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England@SkyHelpTeam hi I’m not at home but my dad informed about 2 hours ago that the internet went down and workmen had turned up outside our house cutting wires and destroying the telephone pole nearby. Why has this happened? Would have been nice to have been told work was starting.
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NigelH (@magical_78) reported from Bromley, England@SkyHelpTeam hi - our dish is currently ‘hidden’ by scaffolding but we’ve been able to watch recordings, Netflix etc via apps. These have now stopped and says we need satellite signal-won’t be for a few more weeks yet. Is this normal? Is there a max time the apps work w/o signal?
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Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, EnglandSurely I cannot be the only person in the universe that is having major Sky Broadband Internet problems today! @SkyUK #SkyBroadband
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Rachel (@OpenMindMH) reported from Wandsworth, England@SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!
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Alex Heath (@ADH_911) reported from Bromley, England@SkyHelpTeam are there issues in BR3 for broadband? Have run diagnostic tests and it says no local issues yet all lights are on router correct but apparently cannot find. Also does not appear to be able to run a line test.
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MrJohnSeager (@MrJohnSeager) reported from Croydon, EnglandJust seen the details for #skysports and their UK #bundesliga deal - let’s just say it’s a bad one - no 2.30 games due to 3pm uk blanket ban - no 2.Bundesliga games apart from playoffs - no mention of highlights - I have to switch to sky sports something I said I will never do
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Lisa Jenkins (@lisaannejenkins) reported from Camberwell, England@SkyHelpTeam "We are having problems connecting to a network"...I used WPS and a password....still won't connect
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Helen Charlesworth 💙 (@helen0107) reported from Bromley, England@SkyHelpTeam Any issues in the BR5 area with internet? Mine has been off more than on all day!
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Sabina Khan (@SabinaNKhan) reported from Croydon, EnglandHONESTLY @SkyHelpTeam I’ve called now 15 times and yet I cannot get anyone to help me with my broadband activation. I’m now out of internet for 3 working days and have had to pay £45 bundle to work from home because I wasn’t expecting this delay.
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The Eye Casting CDA (@TheEyeCasting) reported from Camberwell, England@SkyHelpTeam I don't have a Sky landlines 🙄. Why do I have to call at to cancel something ? I tried calling was on phone for an hour to be told it wasn't possible to cancel then getting transfered somewhere else. Obviously making it as difficult as possible. Still have service I don't want.
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Laura Greenaway (@LauraGreenawa12) reported from Merton, England@BeckyEverson @SkyUK @virginmedia Nope, virgin always lagging or down completely, have to reboot or switch between 2g or 5 g
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Nick Davison (@nick_davison10) reported from Worcester Park, England@SkyHelpTeam Have you read the thread? Your member ogvstaff said the price would be guaranteed when I called back. That's bloody poor.
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Phil Swallow (@Phil_Swallow) reported from Croydon, England@SkyHelpTeam @boydhilton It offers UHD then says “No programmes are currently being broadcast on this channel”. The problem is 100% with Sky!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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L4 (@TPybis) reported@SkyHelpTeam wifi gone down again happens every night put security of my home at risk cctv as wifi down again .checked for problem on sky app and app checker says my WiFi broadband in fine ?
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utb (@tcoatltlum89571) reported@EdsLFC @SkySports Kids on here wanting Fergie to die. Both as bad as each other!
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Davey_88🍀 (@Davey_1888) reported@nffckez @SkySports @SkySportsPL **** up and deal with it, we get 1 game a month on sky if we're lucky.
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CharleyBurleyTbe (@Tonypem) reported@ashleymac0 Mate he’s ******* terrible, tries to be edgy but he’s crap, bring back Keys & Gray! Skysports are finished, absolute shite, Neville,Carragher,Richards,Sturridge, etc, ******* dire
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Rory (@FishnChips1235) reported@nffckez @SkySports @SkySportsPL Nothing wrong with this. Don’t see the issue
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James Ryddel (@kick_in_grass) reported@FeckOffFlouncer @SkySports City lucky not to be 4-1 down ..
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Connor Stanford (@Connor_Stanford) reported@F1Media @SkyGroup @SkySports Worst news
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Jane Morgan 🥂😘 (@sarahmorgan265) reported@RamblingTwitch @SkyHelpTeam This happened to me last year Sky cancelled my subscription without telling me. Had loads of problems setting up again 5 visits from Sky engineer. No luck so went to a provider. All fitted and working within 5 days. Sky couldn't do it in 3 months. Good luck 👍
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nosmh (@nosmh) reported@RoyAllenFSW @AppleTV @F1 They have no clue what they are doing. Meanwhile they also cannot seem to figure out their HDR10+ encoding, so I watched the SkySports feed (on AppleTV) instead of their broadcast and was quite happy. Well, other than being disappointed they ran the feed in a much lower resolution than their main broadcast.
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The Reposs Non League Round Up Show (@NonleagueRdup) reported@SkyHelpTeam why has sky customer service got so bad a platinum customer and the service is appalling why does it take 3’phones calls and over an hour on the phone to sort a situation