Sky service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (45%)
• TV (31%)
• Wi-fi (13%)
• Total Blackout (5%)
• Phone (3%)
• E-mail (2%)

Live Outage Map Near Purley, England

The most recent Sky outage reports came from the following cities: London, Hammersmith, City of Westminster, Croydon, Southwark, Orpington, Wandsworth, Purley, Caterham, Brentford, Woolwich, Hounslow, Fulham, Lewisham, and Southall.

City	Problem Type	Report Time
London	Wi-fi	4 hours ago
London	Wi-fi	5 hours ago
London	Internet	6 hours ago
Hammersmith	Wi-fi	10 hours ago
London	Internet	11 hours ago
London	Total Blackout	12 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  Andrew Lott (@swisstony101) reported 32 seconds ago from Camberwell, England

  @SkyHelpTeam once again I cannot access my email from my phone or tablet. It last synced yesterday morning and won't accept my username and password even though I can get in to my messages via laptop. Same issue every few months since you moved to Yahoo. Please sort this out.

• 
  Bill Banks (@bill_banksy) reported 6 minutes ago from Bromley, England

  @btsport this is why you will never be as good as @SkySports when you continue to use biased commentators in your matches. #Keown and #Mcmanaman are appalling.

• 
  Charlene (@Peachey_79) reported 7 minutes ago from Wandsworth, England

  @SkyHelpTeam Yes I do this several times a day when the connection drops. I don’t understand how this will fix the daily issue I have 🤯🙄

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 10 minutes ago from Eltham, England

  @SkyHelpTeam Hi, I booked an engineer yesterday due to issues with my sky q mini box and I received email and txt yesterday saying engineer will arrive today between 8am and 5pm and no one bothered to show up.

• 
  Satty Lola (@Satty7) reported 10 minutes ago from Wandsworth, England

  @SkyHelpTeam Enter, but you will never win!!

• 
  Steven West London (@stevenwest1980) reported 13 minutes ago from Kensington, England

  @SkyHelpTeam Hello I want to make a complaint about my bill , I’m paying £77 per month and I don’t even have all the channels , I’m tired of being scammed by you’re company .

• 
  david (@kentsoc) reported 14 minutes ago from Biggin Hill, England

  @SkyHelpTeam been having problems for days now with my son's broadband. You say there is no problem but no it's give completely can't even see network on phone

• 
  Fraser Masefield (@fmasefield) reported 14 minutes ago from Hammersmith, England

  Brilliant analysis but the poor drunk/hung over cameraman got a right bashing from @Athersmike, @WardyShorts and @nassercricket!! 😂 #ENGvSA #SkySports

• 
  Paula hammond (@Paulaha21043676) reported 22 minutes ago from Lambeth, England

  @SkyHelpTeam I was wondering if you could help me. I was 1 day late paying my bill. and sky put a £50 charge on for paying 1 day late thank you

• 
  Ryan Morrison (@RyanMorrisonJer) reported 26 minutes ago from Kensington, England

  @ThePhilTaylor @SkyHelpTeam It’s obviously designed to try and keep customers longer. They already make it difficult to cancel. I could understand if it was about covering equipment costs but I offered to buy kit outright in return for a 12 month contract and they still said no. So sticking to @FreeviewTV

• 
  Charlene (@Peachey_79) reported 28 minutes ago from Wandsworth, England

  Bloody hell... 20 minutes of gag fling to get my shitty @SkyUK broadband to work. I swear they have the worst broadband ever @SkyHelpTeam

• 
  lisa homan (@lisahoman) reported 28 minutes ago from Hammersmith, England

  @SkyHelpTeam Sky's New Year Resolution should be to sort out the deal with BT Sport so Sky Customer's don't pay silly money! This was coming for start of football season, then end of November, now it's apparently early NY!!!

• 
  david (@kentsoc) reported 30 minutes ago from Biggin Hill, England

  @SkyHelpTeam We’ve contacted and spoke to them twice band they just say there are no issues they offer no support or suggestions WiFi isn’t working.... someone must be able to sort this!

• 
  PH (@Ph1Pd) reported 38 minutes ago from Bromley, England

  @Timmsi_CAFC @smit112 @MattSouthall84 @KentishAddick Better than having @SkySports down the training ground MS is way more entertaining 😂

• 
  david (@kentsoc) reported 43 minutes ago from Biggin Hill, England

  @SkyHelpTeam been having problems for days now with my son's broadband. You say there is no problem but now it's dropped out completely, can't even see network on phone

• 
  Vialli's Chelsea FC (@VialliChelseaFC) reported 48 minutes ago from Bromley, England

  @WarkeChris @Carra23 @SkySports He’s never managed, never run a football club but thinks he knows it all - just because he can’t get his head out of the Anfield bubble. Adds zero value to any debate

• 
  darren jordan (@DarrenJoey) reported 50 minutes ago from Brockham, England

  Definitely time to cancel my @SkySports subscription, only the muppets at @premierleague can possibly think VAR is worthwhile!! #varkillingfootball

• 
  Thaiarna Love (@thaiarna) reported 51 minutes ago from Brentford, England

  Not Going To Lie! But @SkyUK Is The Worst Boardband Provided. Imagining Spending So Much Money For The Service To Be Crap & The TV Constantly Saying “No Satellite Signal”. #NextStopVirginBoardband

• 
  Sally Greenbrook (@SallyGreenbrook) reported 55 minutes ago from Southall, England

  Numerous calls to our landline (which basically never rings) from someone who claims to be from @SkyUK about our Internet connection but actually wants to gain access to a laptop. You'd think they'd give up but no.

• 
  Simon Davis (@sidavis) reported 56 minutes ago from Horley, England

  @Turra_bull @SkySports @jonboy79 Nobody is ramming anything down your throat. If your masculinity is so fragile that you feel threatened by people having equality and support from a club and sport then that says everything about you that we need to know.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kurt gabriel (@wiserkurtious) reported 10 minutes ago

  @SkySports If I speak i m in big trouble.

• 
  Ron Wells (@ronwells809) reported 11 minutes ago

  @SkySports And therein lies the problem. He’s trying to demonise people who don’t want to kneel or feel its run it’s course. Kneel if you want but stop forcing others to do so

• 
  Mark North (@MarkCU65) reported 12 minutes ago

  @SkyHelpTeam I think the communication breakdown is between Sky and Openreach. Been without Broadband and Talk since 1am Tuesday morning and still nobody can tell me why and when it'll be fixed. Sky say its Openreach and Openreach day there isn't a problem. In the meantime I still can't WFH

• 
  Dan Allmark (@DannyAllmark) reported 12 minutes ago

  @SkyUK is there still a reason as to why I am still getting no satellite signal to my house, it’s now been over 24 Hours. I’m paying you for a product which you are not providing me with. Very disappointed!

• 
  Yvonne Morrison (@YvesM) reported 16 minutes ago

  Hi @SkyHelpTeam - Having a dreadful experience with Sky contract renewals at present and getting absolutely nowhere with Customer Services. Appalling. Have been overcharged on my bill and not given the deal reflected as advertised. Then charged multiple admin fee's. #sky

• 
  chasey oswald (@ChaseyOswald) reported 17 minutes ago

  @SkyHelpTeam Put sky back to old days fed up of not having sky go on laptop for two days for it to crash then have to ring you .an same problem.

• 
  Joe Lane (@Joe91Lane) reported 18 minutes ago

  @SkyHelpTeam There’s been a breakdown in communication between me and Sky...asked to renew Sports and Cinema due to a £20 rise incoming and been quoted two different prices and worst of all asked to pay a £20 admin fee to keep a service I already have.

• 
  💕LOUANNELIZ💕 (@lloobie6) reported 18 minutes ago

  @SkyHelpTeam Need help please with my bill as signed up recently and just had a bill payment taken out of my bank for nearly double the advertised amount.

• 
  Froglo Dynamite (@DynamiteFroglo) reported 20 minutes ago

  @Paddy33Singh @SkySports We seem to agree with each other. I have zero issue with people kneeling, laying down or streaking naked except for a sprig of holly. My issue is people like this player insinuating that if you disagree with him then you are the problem. It is the total opposite.

• 
  Mark North (@MarkCU65) reported 20 minutes ago

  @SkyUK I've been without Sky Fibre Broadband since 1am on Tuesday morning and I want to know when I'm going to be reconnected. @SkyHelpTeam have been unable to help. They blame Openreach for the problem but I am your customer not theirs. How can I escalate this #fuckedoff