Sky Outage Report in Purley, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Sky
Sky is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: London, Hounslow, Kensington, Croydon, Brentford, Southwark, Hammersmith, City of Westminster, Southall, Greater London, Fulham, Richmond, Redhill, Reigate and Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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chris summers
(@ratman97) reported
from
Bromley, England
@SkyHelpTeam @SkyUK just received this. As a “valued “ customer who has been with sky a long time I feel that this should be a free upgrade, not an extra £13 a month plus installation. I already pay sky more than enough, including mobiles and broadband.
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Phil Read 🇬🇧🇪🇺
(@ReedyNo7) reported
from
Brentford, England
@steven_stock @talkSPORT @SkyUK I know mate, tactless arseholes. Poor fans up there are gutted about it, was in Manchester earlier today. I’d birch the owners on the town hall steps like they did 100 years ago for what they’ve done!!
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Big Dai 🍷🍺🚲🏴🤘
(@Bigdai100) reported
from
Esher, England
Very upset that phoning @SkyHelpTeam to complain about my crappy broadband service is on premium rate number! 55p/m NOT HAPPY
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James Rogers-Oben
(@DoingTheJames) reported
from
Hounslow, England
Apparently @SkySports have a countdown of the potentially imminent liquidation of @buryfcofficial and @OfficialBWFC If so that is hella tasteless considering they have the influence to help them overcome it.
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Nity Tripathi
(@tripathi_nity) reported
from
London, England
Recently installed SKY Q and it has been a nightmare. called 3 times reporting technical issues & the customer service team has been awful. Hours wasted on the phone with them and they refuse to even arrange a call back ... #disappointed @SkyUK @SkyHelpTeam @MoneyTelegraph
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john - another IT guy 🇪🇺 🏴 #fbpe
(@jslat53) reported
from
Camberwell, England
@VanGough4 @SkySports @SkySportsRugby I’m ringing to get a deal or cancel - they’re an English not British company
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Alex Davies
(@AlexDavies1234) reported
from
Lambeth, England
*******. Less shame than Liverpool @SkySports.
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Shivz Belle
(@ShivzBelle) reported
from
Merton, England
15yrs I was with @SkyUK @comcast and after just speaking with a top call handler I’ve just been passed through to the most arrogant unhelpful person in the cancellation team! I’m leaving mate! @virginmedia @TalkTalk Loyal customer coming your way! #Telecommunications
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Robbo
(@sjr66qpr) reported
from
Richmond, England
So my red button for QPR v Swansea says it's WBA v Reading @SkySports WTF #QPR
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Sarah Harvey
(@1bigsarah) reported
from
Bexleyheath, England
@SkyHelpTeam Please help! I have an old sky email address that I understand Yahoo now manage but I have been informed I need to contact sky as I have experienced issues with the email account. Password not recognised nor phone number recovery used.
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Simon Harris
(@SJ_Harris) reported
from
West Molesey, England
@SkyUK So the Sky VIP level is just utter bullshit. Diamond level means that now my Sky Q box has failed, you can’t get an engineer out to replace it for a MONTH!! Yet if I want a new Sky dish installed it’s under two weeks. Appalling way to treat your loyal customers!
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@SkyHelpTeam please explain why my new sky internet has stopped working less than a week after being installed. All I get of your customer service is sorry and refusing to send anyone out to look. Not impressed and seriously thinking of leaving after years. #sky
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MrJohnSeager
(@MrJohnSeager) reported
from
Bromley, England
This not a good idea @JimWhite and @SkySportsNews @SkySports @SkyFootball a count down to a club possible demise like transfer deadline day - shame on you all
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craig burston
(@skipratmedia) reported
from
Kidbrooke, England
@LaVallette @bigdannyspencer @SkyUK Virgin had six devices running in skip-rat HQ earlier and they’re shit.
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Aiden
(@aidencollins85) reported
from
West Molesey, England
@SkyUK really disappointed with the service. Took Friday off work & waited all day to get sky installed.We had to call sky to find out they couldn’t make it to us Friday. Today I take a half day holiday as I was told I’d be first call out and it’s nearly 3pm and still no sky!!
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Connor Tovell
(@ConnorinCardiff) reported
from
Epsom and Ewell District, England
This isn't a suck up to the BBC, but the slower more rigourous fact checking that they do is what the world's most expensive game deserves. Yes, sometimes it's very slow, sometimes SkySports are first to the party, but there's countless times that they've abused this influence.
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Alan McInally
(@AlanMcInally) reported
from
Hounslow, England
@David_Mapheleba @RossPMason @SkySportsNews @GNev2 @SkySports @SoccerSaturday @SkySportsMNF Nope wrong !!!! But he could help himself a little bit !!! He’s a FycKin great player but frustrating as **** including him wanting to take the pen 👀
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James Totten
(@Jtotten777) reported
from
Leatherhead, England
@SkySports why do we all ways Graeme Souness on when arsenal are playing. He does nothing but moan and says the same shit every time
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🗺Nick
(@bluemoonstar) reported
from
Hammersmith, England
Shocking service by @SkyUK @SkyHelpTeam. Why has taken me 3 calls to you where I've been promised a call back to arrange an engineer, plus a wasted day off work when the engineer no-showed to achieve NOTHING. Week 3 and zero progress.
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Louis Houghton
(@Louisblack) reported
from
Wandsworth, England
@virginmedia I phoned up today to find out why I was paying £50 a month for internet when a new customer pays £35. I was basically told to accept it so I think I’ll look at moving to @SkyUK for £27 a month.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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mandy
(@amandymands1) reported
@GMB @SkySports @Carra23 They shouldn’t even be playing football. Teams travelling up & down the country. Ludicrous! 😡
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K
(@kezhughes6919) reported
@SkySports Yeah no one gives a **** lads. The Floyd fight was all fun and games but once is enough. Pointless fight, waste of everyone’s time.
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Jöth
(@DonCarlo1878) reported
Never known a company to be as hard to get hold of as @SkyHelpTeam unbelievable that you can’t make a complaint online either in 2021
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Helen Tsang
(@tsang7787) reported
@SkyHelpTeam Used the link and checked my internet connection and it says everything is fine but wifi is not connecting to any devices and ethernet cable has really unstable connection that keeps dropping out. Please help! Trying to work from home without internet is a nightmare.
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Kathy John
(@blueschyler) reported
@nowtvhelp @SkyUK so, multiple requests from @NOWTV tech support to provide screenshots complied with. Repeatedly advised issue was being escalated. 36 days still no streaming service. Cancelled subscription asked for refund.
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Karen Crammond
(@karen_gibson88) reported
@virginmedia Complaint was regarding my internet cutting off every day and no no engineer seems to be able to find the problem. Still no one got back to me so I’ve cancelled my contract and moving to @SkyUK
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Gerald Evans
(@tabletopmini) reported
@SkyHelpTeam @nvwcarter Urm I guess whatever is easier for you... We are only paying for a service... Any decent IT process should have change control and be able to be reverted... Unheard of to mess a change up... Then tell ALL the users to Fix it themselves. You better not claim to be ITIL sertified!
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liz 123
(@lalex123) reported
@SkyHelpTeam I followed the advice from someone else with the same problem on down detector and turned the Sky broadband shield off and then back on again. This seems to have solved the issue
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Kate Brazenell
(@BrazenellK) reported
@SkyHelpTeam I recently returned to sky after being assured broadband speeds/WiFi were as good as BT. No they are not. WiFi keeps dropping, tv buffering. Then you can’t get through to customer services to even speak to someone! Is there any twitter customer service.We shall see!
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DW
(@dogue999) reported
@NOWTV @SkyHelpTeam so I've had to turn off the blocking feature just to get @AmazonUK to work....maybe let customers know when you have resolved the problem you created 🙈👉