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Sky Outage Report in Purley, Greater London, England

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Purley come from postal codes CR8 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Purley, England

The most recent Sky outage reports came from the following cities: Croydon, London, Hounslow, Hammersmith, Southwark, Fulham, City of Westminster, Wandsworth, Brentford, Southall, Coldblow, Bexleyheath, Greater London, Purley, and Twickenham.

CityProblem TypeReport Time
Croydon TV 11 hours ago
Croydon TV 11 hours ago
London Wi-fi 11 hours ago
London TV 12 hours ago
London TV 12 hours ago
London Wi-fi 13 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • NatalieNooNah
    Natalie 🦋 (@NatalieNooNah) reported from Camberwell, England

    He said ‘is it the normal way?’ To which my partner replied ‘how would you spell my surname the “normal” way?’ He tutted and put the phone down again 🙄🙄🙄🙄 we are FED up with our current supplier and just want to switch to @SkyUK instead of them, we can’t fill in forms online

  • LauraGreenawa12
    Laura Greenaway (@LauraGreenawa12) reported from Merton, England

    @BeckyEverson @SkyUK @virginmedia Nope, virgin always lagging or down completely, have to reboot or switch between 2g or 5 g

  • otheranthony
    ap (@otheranthony) reported from London, England

    @SkySports Hey Karen 👋🏾 There’s no way you guys would turn down £3.5b. Only the fans are allowed to voice their disgust. All the best,

  • ChrisLabrey
    Chris Labrey (@ChrisLabrey) reported from Richmond, England

    @SkyHelpTeam Ran tests. We have no Internet so cannot get on line. It seems a wider issue for TW11 though

  • COLFESeconomics
    COLFESeconomics (@COLFESeconomics) reported from London, England

    Yet more problems with @SkyHelpTeam broadband... not been right since before Christmas. How hard can it be to sort out?

  • BeckfordMalachi
    Malachi Beckford (@BeckfordMalachi) reported from London, England

    @SkySports This is never a red card everything look worse when you slow it down

  • FionaFwarlow
    Fiona (@FionaFwarlow) reported from Richmond, England

    @SkyHelpTeam Hello, yes I have & it says no known issues. But our Sky went down just after 12:00pm today. I have tried all the usual but no luck!

  • The_Woodsy
    Woodsy #EndLockdownNow #NoVaccinePassports (@The_Woodsy) reported from Wandsworth, England

    Question to @SkySports : How is it, that when Spurs win, the other team never turned up, it’s never that Spurs didn’t allow the opposition to play and deserved the win, never!

  • ms_ansbro
    Ansbro (@ms_ansbro) reported from Hammersmith, England

    @SkyHelpTeam @LBHF really disappointed 5 months attempting to arrange access to the communal dish and no one in council or sky can help. £80 in phone calls. Today will be cancelling contract and asking for service charge to be amended as can’t use dish.

  • Fifi_adams
    Fiona Adams (@Fifi_adams) reported from Richmond, England

    @SkyUK our tv/phone/broadband all down but we can’t find a number to call to check it out. We’re in TW11, London. Any news on fixing?

  • sid_sollis
    Sid Sollis (@sid_sollis) reported from Bromley, England

    @andy_harnett @SkySports He’s terrible

  • COLFESeconomics
    COLFESeconomics (@COLFESeconomics) reported from London, England

    Yet another evening of interrupted internet from @SkyHelpTeam. Hope (yet another) engineer visit on Wednesday solves the problem; it’s only been 5 months after all....

  • MikeBovill
    Mike Bovill (@MikeBovill) reported from Richmond, England

    Three Women’s Euros play-offs and three international friendlies, including the @Lionesses , and NONE of the scores are on the @SkySports football scores app. So poor.

  • COLFESeconomics
    COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam yet again broadband not working... you’ve had months to sort this out.

  • SabinaNKhan
    Sabina Khan (@SabinaNKhan) reported from Croydon, England

    HONESTLY @SkyHelpTeam I’ve called now 15 times and yet I cannot get anyone to help me with my broadband activation. I’m now out of internet for 3 working days and have had to pay £45 bundle to work from home because I wasn’t expecting this delay.

  • COLFESeconomics
    COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam Don’t worry, I’ll spend hours on the phone tomorrow in a futile attempt to get the service I’m paying for....

  • ChrisLabrey
    Chris Labrey (@ChrisLabrey) reported from Richmond, England

    @acday89 @SkyHelpTeam Yep. We’re down too.

  • LisaMaylin
    Lisa Maylin (@LisaMaylin) reported from Banstead, England

    @SkyUK please can you explain how you can treat your elderly customer (of nearly 30 years) so appalling? You should be ashamed! Please let me know who I can contact to complain on my fathers behalf!

  • pipsiicola
    Philippa🐾🐶 (@pipsiicola) reported from Whyteleafe, England

    @SkyUK hi. How do I ask for my signal to be boosted? For a few weeks now the picture on our TV breaks up &says there is no signal on all channels. Today I was dropped out for Zoom 3 times in 90 minutes!!! I check website and it says no issues in my area. Can someone help please?

  • redlee6963
    lee duggan* (@redlee6963) reported from Croydon, England

    @SkySports @GNev2 is the reason I’m giving up my subscription why you got the idiot back is beyond me first class 🤡

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Daniel09136730
    Dan (@Daniel09136730) reported

    @SkyHelpTeam what a joke bankholiday just after christmas and this s**t happens agian, and to think that i nearly agreed to stay with them cant wait for @virginmedia to get round my house and give me a proper service

  • Ozzy6196
    Ozzy (@Ozzy6196) reported

    @Crocidolite11 @SkyHelpTeam Ha exactly this, mentioned it on the phone the other day. I never get my guaranteed speed

  • ABV100
    'Titus' (@ABV100) reported

    @SkyHelpTeam Our internet has been slow with low bandwidth for 3 months and then get sent message about upgrades? Has broadband service got worse in KT7 and any guarantees upgrade will improve?

  • simon_ball46
    Simon Ball (@simon_ball46) reported

    @MarkSlayerOfNon @SkyHelpTeam @SkyUK well they no doubt have mark, but when you have a #outage its usually all hands on deck to get it fixed... cut just a smidge of slack yeah...cos its a computer and a network, which sooner or later all fall over..

  • gump_rl
    GumpRL (@gump_rl) reported

    @Saif07799953 @SkyHelpTeam You fuckng moron fix your Internet, why am I paying so much money, you bastards #fixed you illiterate **** #skybroadband

  • robbochamp2
    robbochamp (@robbochamp2) reported

    @SkyHelpTeam Rubbish for two days now major problems

  • Awwalbello6
    Awwal (@Awwalbello6) reported

    @thfcValyrian @Haroooon17 @SkySports Lol you didn’t have to use stupid so much one would have sufficed... entitled to our opinions aren’t we?? How you think 2pts from possible 12 is good enough

  • esther88876910
    esther (@esther88876910) reported

    @corkyleedsutd @SkyHelpTeam @SimmoWFC83 and also if i’m paying a month i expect a good service especially from a company i’ve been with for years

  • growyourownjeff
    growyourown (@growyourownjeff) reported

    @SkyHelpTeam @SkyUK the internet is down again in East London. #sameoldshit #crapservice

  • scifisunsets
    Amy (@scifisunsets) reported

    @SkyHelpTeam Fibre broken in Stirlingshire too!