Sky Outage Report in Purley, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: Kensington, London, Croydon, Bromley, Hammersmith, Southwark, Twickenham, City of Westminster, Hounslow, Mitcham, Southall, Wandsworth, Reigate, Isleworth and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 Kensington |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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BIG zakmp4
(@zakmp4) reported
from
Hammersmith, England
I can’t even fathom into words my hatred for your internet service @SkyUK
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Darren Reid
(@marvelreid83) reported
from
London, England
Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!
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Paul Brown
(@Browniethered) reported
from
Hounslow, England
@SkyHelpTeam Why do I have to call to cancel Sky Movies! And there’s a 20 minute waiting time absolute Joke!!!
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Victoria Seaman
(@VixSeaman) reported
from
Richmond, England
@SkyHelpTeam Ok thanks we were told he was coming today and he would call and neither happened. So mixed messages from several different call centre agents. Not to worry I'm sure we'll come to a resolution tomorrow and that resolution will be us switching to a more competent provider.
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Terri
(@Rex_Comms) reported
from
London, England
Oh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail
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Michael Wilkinson
(@ThatMichaelW) reported
from
Lambeth, England
@rtownl @SkyHelpTeam My Vodafone Broadband is just as bad. Drops out randomly. Quicker to use the 4G on my phone.
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Eltham, England
I give up on @SkyHelpTeam most of the UK are having issues with sky broadband and yet sky are saying there are no issues. Time to find another provider and been on hold to customer services for 45mins.
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@SkyHelpTeam my broadband is so bad since Saturday 😡 with sky q paying so much for this shit services
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Lorraine King
(@lorrainemking) reported
from
Brentford, England
@NW6Rd You've just reminded me my contract is up with my absolutely appalling @SkyUK broadband. It's so slow it's like AOL dial-up
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michelle stone
(@mich1749) reported
from
Merton, England
@SkyUK Haha unbelievable I just came back to sky..after cancelling my contract I got promise after promise of it will be better.. but still you never fail to disappoint
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Victoria Seaman
(@VixSeaman) reported
from
Hounslow, England
@SkyHelpTeam I'm very irritated by your terrible service. Not only did you terminate my broadband service a week early, we've waited 2wks for an engineer, only for him to arrive, say he's not comfortable drilling holes, insult my husband & then leave! Completely unacceptable!
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jc.locksmiths
(@jclocksmiths) reported
from
Bromley, England
Good to see @BT don't give a crap about there customer after about 18 of being with you guys not happy looks like I'm moving over to @SkyUK for Internet & tv
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TOKYO SEXWALE
(@sdoone) reported
from
Camberwell, England
@SkyUK @emandjonh Don’t do it dude these guys are the worst. My box has been broken for days. Just use amazon and Netflix it ain’t worth a dime
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Liam J C
(@cjLiam1) reported
from
Wandsworth, England
@SkyUK waited all day for my engineer not to arrive with no call to say why. Now on hold for an hour to reschedule. What a joke of a service
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Ashley Eglin
(@ashleyeglin23) reported
from
Croydon, England
Waited a month for @SkyHelpTeam to come to fix Sky Q after it didn’t work 30 mins after original installation. Swapped the box, yet now have a ‘mode not supported’ message on my TV whenever I try to switch it on. Placed this order in August, haven’t been able to watch Sky TV yet
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Victoria Seaman
(@VixSeaman) reported
from
Hounslow, England
Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys
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George⚽️
(@gww1996) reported
from
Hounslow, England
@SkyUK Sort out your crappy internet .. been down for 24 hours ! Stupid .. pay for a service to not even get it
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BIG zakmp4
(@zakmp4) reported
from
Hammersmith, England
holy **** I can’t wait till I switch from @SkyUK to an actual decent provider absolutely dog shit
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Neil Edwards CQ
(@nlpedwards) reported
from
Richmond, England
@virginmedia so, having been on hold for 25 minutes, then cut off, called back on hold for a further 15 minutes... cut off again. Your customer service is atrocious... I can hear @SkyHelpTeam beckoning... they were crap, but they were never this shit.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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♥TJ♥LF1♥
(@Anita_Fruitloop) reported
@SkyHelpTeam we keep getting crappy phone calls from an automotive service claiming to be from amazon saying we owe money. Its getting annoying now!!!
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lisa glavin
(@lisaglavin1) reported
@SkyUK is there a problem with sky service, internet keeps going on and off
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Dave Cass
(@come_on_didier) reported
@SkyHelpTeam 2. did not arrive. Spoke to customer services this morning who explained it had not been sent by fast track delivery and it wouldn’t come until Tuesday at the earliest. I complained and she said a manager would call in the hour.
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steve sadley
(@baggers1968) reported
@SkyHelpTeam do you have a phone number to cal for technical help?
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Richard
(@s1cky11) reported
@SkyHelpTeam It doesn’t give me any contact options, it just says you want to call/email? Then sign in. Also, the guy just came back on the phone saying he’s going to be another 2 mins, still won’t tell me what I’m waiting for then hung up. Great way to treat customers, this
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Dave Cass
(@come_on_didier) reported
@SkyHelpTeam 1. Where to begin. Sky said they had sent me a new viewing card (they hadn’t) and then cancelled my existing card. I complained and the customer advisor said she had sent me a new card via fast track delivery and it would arrive by 8:00pm yesterday. We stayed in but it.....
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GB
(@NoGRNE) reported
@MichaelBensonn @SkySports Wow I thought he werent gonna fight aswell. 👀 This time he just didnt chuck table. All the same ****
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Corneilious71
(@boxing_buddy) reported
@MichaelBensonn @SkySports What a complete load of crap. It really is embarrassing behaviour from both Haye and Chisora. If you're going to pull a stint make it a good one lads
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Stephen
(@mexos) reported
@SkySports @SkySportsF1 Putting adverts between F1 qually sessions is crap. Please listen to your customers and sort this out.
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Chelle
(@Blonde_Nutter) reported
@ElliotHorwoodF1 @SkyHelpTeam Just got email response, they don't give a damn