Sky Outage Report in Purley, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at Sky
Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (48%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: Southwark, London, Southall, Wandsworth, Reigate, Hounslow, Croydon, City of Westminster, Isleworth, Fulham, Orpington, Greater London, Hammersmith, Kensington and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| Southall |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Chris Tate
(@tatey1965) reported
from
Wandsworth, England
@hectormcn @railroaddrunk @BenGilesRL @therealsteavis @SkySports @SkySportsRL Fat Nige did a really really shit deal last time around and Barwick - utterly uselesa
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darrenhenderson9
(@DarrHenderson) reported
from
Eltham, England
@PaulJam84679845 @FootballerGay @SkyBetChamp @gaytimesuk @5liveSport @EFL @FA @PFA @SkyBetLeagueTwo @SkyBetLeagueOne @premierleague @SkySports @SunderlandAFC Well you do support nonces
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James Windsor
(@jamesdanw) reported
from
Croydon, England
@SkyUK Hi guys no tv signal in SE19 for about an hour now. Powered down the box etc but still nothing
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jamesyred
(@jamesyred) reported
from
Redhill, England
@btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now
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mark hall
(@mhall71) reported
from
Camberwell, England
@SkyHelpTeam hi is there a problem with broadband in south east London no broadband all morning
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James Windsor
(@jamesdanw) reported
from
Croydon, England
My @SkyUK Q box has gone down. Emergency services contacted.
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Steve McHugh
(@Macca211279) reported
from
Lambeth, England
@SkyHelpTeam guys seriously the internet connection is god awful. Constant problems and at the moment rather than bad signal ( which happens frequently ) there’s now NO signal. Hard to stay patient with a service this bad 😫
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Niall McGarry
(@BarcaWomble) reported
from
Kingston upon Thames, England
@SkyUK Shocking service by Sky. My dad’s had to waste 2 days off work waiting in. First they sent the wrong engineer, (DTH I/o MDU), profuse apologies. The next week they again sent the wrong engineer!!!!. We’re sorry but we can’t come for 2 weeks. Worst customer service ever!!!
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Ben Burrows
(@benburrows) reported
from
Richmond, England
@SkySports pretty awful move to stop the broadcast of the @BLACKCAPS vs @windiescricket before the match finished! Was not able to watch the end of the gamw. Shame!!!🤯
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Iain Hunter 🏴🇪🇺
(@musical_IH) reported
from
Richmond, England
@enders1 @cricketworldcup @Channel4 @allstarscricket @ECB_cricket @ICC @SkySports Hence the paywall debate. Sky invests huge amounts of money back into the game, but it comes at the aforementioned price. Rugby has exactly the same problem.
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Ray Rajani
(@ManUtd_BITW) reported
from
Camberwell, England
@SkyHelpTeam Thanks. I have called that number but keep getting directed by the automated voice to different teams who claim to help but it still doesn't address my concerns
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@MatchroomBoxing @KatieTaylor @SkySports @DAZN_USA Though sadly it was an awful verdict , at best it was a draw
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Chris Tate
(@tatey1965) reported
from
Wandsworth, England
@hectormcn @railroaddrunk @BenGilesRL @therealsteavis @SkySports @SkySportsRL And the worst thing ever is loss of funding cos participation levels have dropped - ie less potential viewers
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Shameema Yousuf MBACP MBPsS CMPC HCPC
(@Empower2Perform) reported
from
Wandsworth, England
@SkyHelpTeam This does not seem to be the case in SW17. We’ve lost network about 20mins ago. Please advise
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Niall McGarry
(@BarcaWomble) reported
from
Kingston upon Thames, England
@SkyHelpTeam You’ve twice sent the wrong engineer (MDU engineer is required) to put in Sky TV & then instead of doing everything you can to get someone there straight away (after being let down for the 2nd time) u give an appointment for 2 weeks time. Terrible CS Sky!! #skyfail
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Steve
(@stevetom110) reported
from
Eltham, England
@SkyHelpTeam bad bad show got new skyQ today after 5 week wait, 5hours later skyQ NOT WORKING, not happy BAD very BAD😡😡😡😡
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Creator code - Wispahhh
(@WispaHH) reported
from
Lambeth, England
@SkyHelpTeam @SkyUK Sky have the worst internet for gamers everyday is a new problem 😡😤😣
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#GodIsTheGreatest
(@dboydayo_) reported
from
Bexleyheath, England
@SkyUK I’m gonna cancel sky. And I’m gonna spend the next 6 months begging friends & family to go virgin. The service is embarrassing
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Bridgette Parlma
(@Bparlma) reported
from
Hammersmith, England
@SkySports need to get #Eredivisie for their pundits to stop sounding stoooopid 🙄🙄 they never watch it and still think about Robben and RvP ...#jesuswept
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badzilla
(@badzillacouk) reported
from
Hammersmith, England
Sky broadband has been down for Hammersmith and Fulham since 10:20 yet no update since 12:00 and no eta on repair fix. Utterly pathetic @SkyHelpTeam - Will be moving suppliers on Monday. Had enough.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Bills
(@shellbills) reported
@SkyHelpTeam Well that doesn’t help me right now
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John
(@JuanMarco1988) reported
@SkyHelpTeam Forgive me for pushing, but the major incident manager will have an idea of whether this is hours or days. All I'm asking for is an indicative, non committal timeline estimate. If you can't provide this please ask internally for someone who can. It's a fair question is it not?
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Tom B
(@1987tjb) reported
@DangeRuss_ @SkyHelpTeam @amysnaily Have you had the email about the price going up in April 🤔🤔🤔 service has been shocking for months, last 15 hours has been the cherry on top
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blackcountryvelo
(@nethertonboy1) reported
@SkyHelpTeam Well I’ll tell you fresh information shall I .it’s not going to be repaired till after the weekend as it’s a bt problem which I knew it would be blamed on !!
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Me
(@Cdg2206Carl) reported
@shellbills @SkyHelpTeam Because they have your money they sublet the line, If not in contract MOVE to BT who have the right engineres to fix problems! Maybe more people should know that BT really hold all the cards
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Me
(@Cdg2206Carl) reported
@SkyHelpTeam @shellbills Your engineers are not able to sort!! BT apparently are the only ones who can fix. Apparently Sky, and all the other broadband providers pay BT to fix! They would rather u leave than pay BT
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John
(@johna1992) reported
@SkyHelpTeam I need to call your customer service dept but as usual your number is extremely hard to find. Can you give me the number please
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Retail Barcode
(@Retailbarcode) reported
@SkyHelpTeam OK. Can you send me the link to report the problem to trigger the compensation re outages. The website sends you round in circles. Email /live chat is fine. Or can you take via DM. Thanks
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
Very excited to be getting FTTP...fibre broadband... to the property Monday...years of intermittent issues hopefully gone...150 Mbps here we come @SkyUK
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🧜久礼阿🧜(Claire)
(@_KittyPimms_) reported
Hi @SkyHelpTeam , I am trying to watch something on Disney+ on my SkyQ box, and after about 3 seconds I get kicked out of Disney+ to a black screen. Only when I hit the home button to I get taken back to the Sky menu ~ please help.