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Sky Outage Report in Purley, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 01/18/2026 23:50

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: London, Southwark, Croydon, Hammersmith, City of Westminster, Worcester Park, Sevenoaks, Southall, Hounslow, Sidcup, Welling, Wandsworth, Kensington, Redhill and Dorking.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomSouthwark Internet
United KingdomSouthwark Internet
United KingdomCroydon TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from London, England

    @marishawallace @NFLUK @SkySports Took me a minute to figure where you were. Holy crap!!!

  • rcfoster richard foster (@rcfoster) reported from Brentford, England

    @BigDazza01 @SkyHelpTeam Pissing it down, just seems odd that in 21st century some rain affects television signal.

  • midwifehippie Laura Bridle she/her (@midwifehippie) reported from Bromley, England

    @SkyHelpTeam my broadband has been down 3 days now ++ can you help/refund

  • Lisa66Stock Lisa Stock (@Lisa66Stock) reported from Bexleyheath, England

    @JBooLJRB @SkyHelpTeam Yep mine since 10am. Says problem at exchange

  • Anita_Fruitloop ♥TJ♥LF1♥ (@Anita_Fruitloop) reported from Dorking, England

    @SkyHelpTeam Just applied for the 4 week trial of sky cinema but doesn't give me the option of cancelling as I don't want it anymore!!! How do I cancel sky cinema????!!! :@ my anxiety is through the roof over this!!! 😭

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    Wow 2 former @LFC players defending and trying to support and improve MUFC with blinkered Gary Neville oblivious to the fact MUFC were shite lol #MANLIV #Salah #SalahForBallonDor @SkySportsPL @SkySports

  • neilclarke3 Neil ❌🇬🇧 (@neilclarke3) reported from Lambeth, England

    @kaye09 @SkyHelpTeam It has not corrected since the clocks changed on the weekend. I have an older Sky box… I guess they want us to upgrade 🙄🙄 shame to confuse people especially any elderly . They need to address the issue

  • NGN1985 Nick-CAFC (@NGN1985) reported from London, England

    @SkyHelpTeam Hello. My broadband is down. I checked and there is an issue in my area. Can you please tell me what has happened and roughly when it will be fixed? SE3 area. Thank you.

  • shaks_ldn s ldn (@shaks_ldn) reported from Lambeth, England

    @SkyHelpTeam my internet has been pretty much down / intermittent past few hours!

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @SkySports So many comments of old entitled men saying it’s all banter snd they don’t see the problem. Sad.

  • maryyasmine Mary 🍒 Ben Chilwell simp | لويس 💖 (@maryyasmine) reported from Kensington, England

    @LunaForeverr @JamilaJemstone @SkySports Because we know Sky prefers when people are horrible to each other, textbook Murdoch

  • MrMonsterMagic Steve (@MrMonsterMagic) reported from Redhill, England

    @SkyHelpTeam is there a problem in RH1 postcode? My internet has been dropping all day.

  • richnewm richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyHelpTeam so why is my Internet down yet again becoming a joke now

  • richnewm richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyUK so what wrong with sky Internet yet again sky Internet always seams to be down lately

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @robmufc99 @SkySports Worrying that your ok with that instead of just listening to the problem.

  • engageurself Patrick Tuohy (@engageurself) reported from Hammersmith, England

    @SkyUK how do u speak to someone when ur broadband goes down ? My landlords not available abs I can’t get anyone to get me back on line

  • Mr_K1985 Micky_k (@Mr_K1985) reported from London, England

    @SkyHelpTeam Do you believe that's an exceptable answer? That I have to chase a service I pay for to find out if your fixing your issue, is this problem being fixed currently? If so what Is the approximate time frame?Also will my bill reflect the downtime this provider had given me?

  • TubaCulosis Tuba Culosis (@TubaCulosis) reported from Merton, England

    @peterhill93 @PeterWellDone @SkyUK I use the Sky Superfast which averages 65mb/s to a south London address. Only £28/month and no line rental. I’d check reviews local to you as service varies locally between providers.

  • RetiredChav Danny Flo (@RetiredChav) reported from Croydon, England

    @Declanlyall @gilberto_keteng @SkySports So if someone lunges at you and they are never going to make the corner you are supposed to get out of their way?

  • ryannew93 Ryan New (@ryannew93) reported from Croydon, England

    I pay for @SkySports and the stream breaks. Illegal streaming would never do this to me

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • bazmc25 Baz 🇯🇵 🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@bazmc25) reported

    @SkyHelpTeam Nope, just a blank screen on them all. Was watching Solheim Cup then it cut out.

  • LAWestonPlays Louis Weston aka L.A.Weston ☭ (@LAWestonPlays) reported

    Will stream about 9PM, my PC seemingly doesn’t want to stream or connect to internet atm. Gonna try my Xbox and see, this @SkyUK internet sucks atm.

  • sindsind05 Sind (@sindsind05) reported

    @SkyHelpTeam I moved and l let sky know this and yet for some reason each time l call in to sky none of the info l ask is available. They promise so much and when l ask for confirmation emails no one bothers to do anything, no help or return, l moved on the 12th last month. Still waiting.

  • chrisgi92492558 chrisgill (@chrisgi92492558) reported

    @SkySports does anyone else think Solheim Cup coverage is poor?

  • iIIusionsKzz . (@iIIusionsKzz) reported

    @michael__doran @SkyFootball @SkySports This isn’t even one of the shocking decisions, that’s how bad it is lmao

  • NeilTurner1983 Neil Turner (@NeilTurner1983) reported

    Absolute ****** robbery that we’re not winning here. These are a right bunch of scrubbers and I’ve got an awful feeling they’ll spawn the spawniest, dirtiest win you’ve ever ******* seen. Tenner bet #bwfc #bafcorwhatevertheirhashtagis @SkySports

  • Jason_Kavanagh Jason309 (@Jason_Kavanagh) reported

    @SkySports I've never once heard anybody come out for a new manager say no the players hate him mate he's clueless

  • mparry98 Matt (@mparry98) reported

    @SkyHelpTeam my sky go is not working through my PlayStation. I see in the community that someone recently had the same problem, they had their Sky Go Extra reset and it worked. Could the same fix be used for my account please?

  • frenchieman1 frenchieman (@frenchieman1) reported

    @SkyHelpTeam Hello! still no service, help please

  • sindsind05 Sind (@sindsind05) reported

    @SkyHelpTeam There was no point. I logged a complaint and a week later when l called to see when they would come to get Tv and internet set up. The rep said nothing hung up and then sent me an email saying my complaint was now closed. Did not address any of my issues I’m still waiting.