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Sky outages and service status in Purley, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 2 outage signals in the last 24 hours around Purley, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 21, 9:16 AM GMT+1.
  • 60% Internet (60%)
  • 27% Wi-fi (27%)
  • 6% TV (6%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 21: Problems at Sky

Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Purley, England

The most recent Sky outage reports came from the following cities: Croydon, Southwark, Redhill, Wandsworth, Warlingham, Sutton, Tadworth, Leatherhead, Caterham, Blackheath, Banstead, Beckenham, Orpington, Purley, and Fulham.

CityProblem TypeReport Time
Croydon Internet 11 hours ago
Southwark Wi-fi 19 hours ago
Redhill Wi-fi 1 day ago
Wandsworth Wi-fi 1 day ago
Wandsworth Internet 2 days ago
Southwark E-mail 2 days ago

Nearby cities with recent reports

Croydon

10 recent signals

11 hours ago
Southwark

5 recent signals

19 hours ago
Wandsworth

3 recent signals

1 day ago
Redhill

1 recent signals

1 day ago
Warlingham

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • MattJamesPHIN
    Matt James (@MattJamesPHIN) reported from Epsom and Ewell District, England

    That @lionsofficial tour was dire. Awful rugby, awful refereeing, just 3 games of scrap. Not much for either side to be proud of. Currently resenting the extortionate @SkySports fees. Well done @WillGreenwood and colleagues for trying to make it sound interesting. Wasn't though.

  • nipmeister
    Paul Emery (@nipmeister) reported from Wandsworth, England

    @adfleming @SkyHelpTeam Same issue - unable to work!!!

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @SkyHelpTeam I don’t think you understand me at all. I’m saying workmen turned up with no warning. They ripped cables down and were taking the telephone pole down. We weren’t warned of any work.

  • NatalieNooNah
    Natalie 🦋 (@NatalieNooNah) reported from Camberwell, England

    He said ‘is it the normal way?’ To which my partner replied ‘how would you spell my surname the “normal” way?’ He tutted and put the phone down again 🙄🙄🙄🙄 we are FED up with our current supplier and just want to switch to @SkyUK instead of them, we can’t fill in forms online

  • RicciCastro
    Babajou (@RicciCastro) reported from Wandsworth, England

    @SkyHelpTeam any update on outage in Wandsworth area. Status page says everything is fine & no planned works listed. @SkyUK

  • LorraineThorn
    GingerLolz (@LorraineThorn) reported from Merton, England

    Internet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?

  • jessica281815
    Jessica (@jessica281815) reported from Wandsworth, England

    @SkyHelpTeam Why is my internet down?

  • flchambers_
    Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam We’ve had no internet since 10:30am (Wandsworth). Can you tell us what the issue is and when it’s likely to be back pls? 🙏🏼

  • lisaannejenkins
    Lisa Jenkins (@lisaannejenkins) reported from Camberwell, England

    @SkyHelpTeam "We are having problems connecting to a network"...I used WPS and a password....still won't connect

  • MrMonsterMagic
    Steve (@MrMonsterMagic) reported from Redhill, England

    @SkyHelpTeam is there a problem in RH1 postcode? My internet has been dropping all day.

  • richnewm
    richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyUK so what wrong with sky Internet yet again sky Internet always seams to be down lately

  • angegillis
    Ange Gilly (@angegillis) reported from Lambeth, England

    @SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??

  • martinjorourke
    Martin O'Rourke (@martinjorourke) reported from Wandsworth, England

    @SkyHelpTeam hi, my phone line has been down for 3 weeks, I've tried everything online to fix it but it's still not working, how can I speak to someone?

  • hana_ros01
    Hana A 💙 (@hana_ros01) reported from Croydon, England

    @SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not

  • shoeburger
    Kieran Shew (@shoeburger) reported from Merton, England

    @SkyHelpTeam Since the storm, my sky box isn’t receiving signal. I’m in a block of flats. Tried calling, wait on hold for ages. How do we get someone to repair our dish? Why don’t you have an online solution for this. It’s 2022

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @SkyHelpTeam hi I’m not at home but my dad informed about 2 hours ago that the internet went down and workmen had turned up outside our house cutting wires and destroying the telephone pole nearby. Why has this happened? Would have been nice to have been told work was starting.

  • Joybalfe
    Joy Balfe (@Joybalfe) reported from Whyteleafe, England

    @virginmedia absolute p- take on price charges £8.50 extra in this current climate. Shoddy service - time to believe in better @SkyUK

  • Phil_Swallow
    Phil Swallow (@Phil_Swallow) reported from Croydon, England

    @SkyHelpTeam @boydhilton It offers UHD then says “No programmes are currently being broadcast on this channel”. The problem is 100% with Sky!

  • MaxBurrell5
    Max Burrell (@MaxBurrell5) reported from Kingston upon Thames, England

    @SkySports fix the Stoke Luton stream

  • shaks_ldn
    s ldn (@shaks_ldn) reported from Lambeth, England

    @SkyHelpTeam my internet has been pretty much down / intermittent past few hours!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Jasonrconn80
    Jason Conn (@Jasonrconn80) reported

    @ScotlandSky @SkySports You and your employees need to hold your hands up and take responsibility for this disgusting incident. @PoliceScotland should be having a word with a certain cretin employee who resides in Ayrshire.

  • Yasshkapoor
    Yash Kapoor (@Yasshkapoor) reported

    @AndyMk_83 @SkySports Never complained when adidas paid him a bomb to do united third jersey ad. An embarrassment of a united legend.

  • HollowayRd73
    N5 (@HollowayRd73) reported

    @KildareGunner @SkySports He just cant help himself. Utter prick

  • EastStandColony
    JimtheSeal (@EastStandColony) reported

    @AFC_Gooner_Mark @SkySports GCSEs shouldn't never comes before football

  • boodlesjw
    Jenna (@boodlesjw) reported

    @veryfathomer @SkyUK I complained but never got a refund. They just kept saying they’d phone me and then never did 🙄

  • kristophisonn
    Chris (@kristophisonn) reported

    @SkySports Happy to miss it the races are ****👍🏼

  • JackRabbit1978
    HittheroadJack (@JackRabbit1978) reported

    @AFC_Gooner_Mark @SkySports He'll fail them anyway the daft ****

  • Dmorg1
    Danny Morgan (@Dmorg1) reported

    @Hanlo86 @SkySports Says the supporter of a club who employed Mason Greenwood. I don't support Utd or Arsenal, but they won it on merit.

  • ianbones
    Bones (@ianbones) reported

    @SkySports The new era sucks.

  • PenelopeMcghie
    penelope mcghie (@PenelopeMcghie) reported

    @WeAreOpenreach the @SkyUK chat bot booked an engineer to sort out our sudden loss of Internet, how can we find out when an engineer will do the job? Your text message re booking had a support link but when we click it says Bad Gateway.