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Sky Outage Report in Purley, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 02/23/2026 05:20

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (47%)

    Internet (47%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: Hammersmith, City of Westminster, Kensington, Croydon, London, Hounslow, Southwark, Mitcham, Southall, Wandsworth, Reigate, Isleworth, Fulham, Orpington and Greater London.

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City Problem Type Report Time
United KingdomHammersmith Total Blackout
United KingdomCity of Westminster Internet
United KingdomCity of Westminster Phone
United KingdomKensington Internet
United KingdomCroydon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • LondonNIrish PJ (@LondonNIrish) reported from Wandsworth, England

    @SkyHelpTeam hi. I have recently moved home and transferred my BB. However the router still hasn’t arrived. Can someone pls help? Thanks

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam I’m sorry but your customer service is terrible. Surly making your customers wait over 20 min as a minimum each time they need to speak to someone is not right! Why can’t you invest in more staff to cut wait times? You charge people enough for your services.

  • AlysenMiller Alysen Miller (@AlysenMiller) reported from Wandsworth, England

    @SkyHelpTeam my broadband keeps going down (SW London) and you have contrived to make it literally impossible to speak to a human being on the phone. We are working and homeschooling (or not). How do you propose to resolve this?

  • DJPlucknett Dennis Plucknett (@DJPlucknett) reported from Brentford, England

    @SkySports Go goal but should have been a penalty typical bad decision by the officials

  • si_fi Simon Fisher (@si_fi) reported from Bromley, England

    @SkyHelpTeam anyone there? I need help with a non functional TV subscription.

  • heatherfarmbro Heather Farmbrough (@heatherfarmbro) reported from Richmond, England

    @SkyHelpTeam I have no Sky Tv and you’ve now postponed next engineers visit for 10 March. Last 8 evenings patchy internet with unstable signal. This is dire. Need net to watch tv. Help.

  • emilykerrin Emily Davies (@emilykerrin) reported from Camberwell, England

    @SkyHelpTeam Yes. NBC universal. Who do I need to speak to? Also how do I cancel my broadband - what’re the terms? I think it just makes sense to switch providers. Thanks

  • ranaraptor Rana Rahman (@ranaraptor) reported from Wandsworth, England

    @SkyUK I’m trying to reach you by phone but it’s impossible. I need support for my faulty sky q box. Thanks

  • wentworthlindsa Lindsay (@wentworthlindsa) reported from Esher, England

    @Thenew84 @SkySports Unfortunately this is the main weapon for poor white people

  • kypros_michael Kypros Michael🔰🇬🇷🇨🇾 (@kypros_michael) reported from Wandsworth, England

    @SkyHelpTeam Seriously guys, for three days now the internet has dropped constantly.. we are supposed to be working at home as well as home schooling and you guys can’t fix this or make it stable? It’s a joke... maybe you guys can email my kids teachers and my bossto explain....

  • kypros_michael Kypros Michael🔰🇬🇷🇨🇾 (@kypros_michael) reported from Croydon, England

    @SkyHelpTeam are there any broadband issues in the SW16 area? Internet has been down for 2.5 hours now

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @emma_wheatley @SkyUK That's so unsafe! I hope you manage to get a solution as if it's anything like ours you can barely have 2 people online at the same time.

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam my internet is still intermittently not working right. I waited on hold for 45 min this week, when I finally got through I got cut off after 5 min and the lady never even called me back! Your customer service is very poor. 😡

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @emma_wheatley @SkyUK Ours is exactly the same. Super slow and their solution is to upgrade to SkyQ... except we can't get fibre here and only have 1 tv so zero benefit.

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    @SkyHelpTeam is there a problem with broadband in KT9 or is it just mine?

  • CabbieOO7 CabbieOO7 🇬🇧 (@CabbieOO7) reported from London, England

    @SkyHelpTeam Think the best option is to move to another provider as 12 months of Sky has been terrible

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk

  • AlysenMiller Alysen Miller (@AlysenMiller) reported from Wandsworth, England

    @SkyHelpTeam Needless to say I have done that and it did not resolve my issue. I have been on hold now for 45 minutes. Why do you hate your customers?

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    Hi @SkyCricket @SkyHelpTeam ! Another major cricket series lost from your service. How much will you be compensating your customers, or should we just cancel all together?

  • AliCat2329 alison williams ♐🦄 (@AliCat2329) reported from Wandsworth, England

    @SkyHelpTeam hi I need your help ! Every night my interrogation goes down between 12.30 and 3 am !! During this time I have no internet access ive tried running tests abs they say an engineer needs to visit them after 3am it comes back ! Why am I losing internet every night ???

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • TheGoatShow GoatShow (@TheGoatShow) reported

    @SkySports I don't know the particulars of this story but the media is involved so I don't need to. **** the media.

  • mariajony2 Maria Ahmed (@mariajony2) reported

    @SkyHelpTeam Today I have been having issues with my broadband.

  • OG__Organic Farmer_Joe (@OG__Organic) reported

    @SkySports I can understand the fine since they seem “ mandatory “ so punishment is fine. But threatening to ban her, one of the best talents the game has had, from future matches for it is pretty messed up man. Kinda reminds me of the recent Simone Biles incident. Guess it’s a trend 😕

  • Sasferra Sally Ferrante (@Sasferra) reported

    @SkySports How ridiculous! An athlete should have the option of declining to meet with the press. We have all heard the ridiculous and awkward questions they ask! I have no problem with it.

  • OG__Organic Farmer_Joe (@OG__Organic) reported

    @SkySports Sports world and most of the “ fans “ in the comments don’t really seem to care for people of color. Always ready to grab you down, even if you really didn’t do anything but be really good at something. Can’t please anyone lol

  • SorryImSean Sean Sweet (@SorryImSean) reported

    @hedgemasterflex @blitzkriegbauer @SkySports Lmfao you are legitametly an idiot. Mental strength doesn't affect mental illness. Why don't you tell the guy who's paralyzed from the waist down to work on his spinal strength? You understand mental illness isn't weakness, it's literally ILLNESS.

  • KerrySeghers Kerry Seghers (@KerrySeghers) reported

    @SkySports Members of the media should be fined for asking the same stupid questions over and over or for asking personal questions not pertinent to the match.

  • MarkDavisonUK Mark Davison (@MarkDavisonUK) reported

    @ryanread678 @SkyUK @virginmedia I never said anything about my internet being an issue, my PC is struggling to stream atm due to the blue screens it has with my “MEMORY MANAGEMENT” error.

  • FarHarbard Weird Word Wyrd (@FarHarbard) reported

    @Virginian_x @SteveGoulton @SkySports Oh ****, they are part of the gig? Best do it then if the boss demands it. Because as we all know there is no such thing as worker rights, or the ability of labour to dictate germs of their employment, or changes in circumstance that may make aspects of the contract moot.

  • GregRuth Greg Ruth (He/Him) (@GregRuth) reported

    @SkySports Now it’s blackmail and coercion. If they decide to push the button on this, wear it as a badge of pride. You’re not property, @naomiosaka , and don’t let them treat you as such.