Sky Outage Report in Purley, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Purley come from postal codes CR8.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at Sky
Sky is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: London, City of Westminster, Hammersmith, Wandsworth, Fulham, Croydon, Southwark, Brentford, Southall, Coldblow, Hounslow, Bexleyheath, Greater London, Purley and Twickenham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Jessica
(@jessica281815) reported
from
Wandsworth, England
@SkyHelpTeam Why is my internet down?
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Dave
(@Dave_mfc87) reported
from
Camberwell, England
Third world problems, having to hotspot tablet from phone to watch #FuryChisora3 as #skywifi is down and no explanation as of yet why @SkyHelpTeam
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Phil Carter
(@PhilSCarter) reported
from
Bromley, England
@SkySports Please no more kid commentary, I’m paying for this service. It’s ridiculous
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Jessica
(@jessica281815) reported
from
Wandsworth, England
@SkyHelpTeam I find it very disingenuous when you tell people to check if it is an internal issue when really you have turned the internet off, when you are already incredibly expensive. Where is my internet?
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Sam
(@SamGibbons89) reported
from
West Molesey, England
******* #SkySports you’re dragging this out… who gives a toss what Jamie thinks 🥱 #EFLCup
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Alex Heath
(@ADH_911) reported
from
Bromley, England
@SkyHelpTeam are there issues in BR3 for broadband? Have run diagnostic tests and it says no local issues yet all lights are on router correct but apparently cannot find. Also does not appear to be able to run a line test.
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♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱
(@Anita_Fruitloop) reported
from
Dorking, England
@SkyHelpTeam But you charge for roaming whereas Virgin Mobile don't which pretty sucks as I'm looking to change providers because of roaming and Sky would have been an option if you didn't charge for roaming!
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Jo Gennari 💙 #bemoreshark
(@JoJoTrainers) reported
from
Bromley, England
As if moving house without a car isn't stressful enough ..the utter ineptitude of @OpenreachHelp and @SkyUK is astounding. How difficult is it to reconnect a service that was there the day before ? Emails to both CEO with "please do better" sent . Let's see if either read..
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Lynn rr71
(@LynnRr71) reported
from
London, England
@SkyHelpTeam is there any ownership at all for broadband outage issues and when it will be resolved? Currently paying for broadband & multiroom that doesn’t work & then data on top? That can’t be customer service???
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Paulette Weekes
(@Paulette_Weekes) reported
from
Brentford, England
Sky broadband down reporting 2 to 4 working days to be resolved. This is so irritating @SkyHelpTeam. It’s the weekend and my children want to play games.
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♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱
(@Anita_Fruitloop) reported
from
Dorking, England
@SkyHelpTeam I've tried to download Manifest on my tablet but it's telling me I've reached the maximum limit for downloads - I haven't downloaded it anywhere..... not even on my TV and when I did I've deleted it! Help!
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Jo Gennari 💙 #bemoreshark
(@JoJoTrainers) reported
from
Bromley, England
@OpenreachHelp what does a girl have to do to get the courtesy of a response? @SkyUK are clear it's you holding up service my cancelling the order to reinstate a line that worked the day before ??
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Jo Gennari 💙 #bemoreshark
(@JoJoTrainers) reported
from
Bromley, England
@SkyHelpTeam Unacceptable..once again abdicating and responsibility for q customer
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Jo Gennari 💙 #bemoreshark
(@JoJoTrainers) reported
from
Bromley, England
@SkyHelpTeam Once again abdication all and any customer responsibility
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Simon Bangs 🇬🇧
(@simonbangs) reported
from
Kingston upon Thames, England
@SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.
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Patrick Keyte
(@PatrickKeyte) reported
from
Camberwell, England
@SkyHelpTeam Can I double check there is an outrage? My Sky app says there is but it doesn’t say there is online. Would it help if I DM’d my postcode?
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Jo Gennari 💙 #bemoreshark
(@JoJoTrainers) reported
from
Bromley, England
@SkyHelpTeam No.. It's all @OpenreachHelp fault so Sky can't possibly take an responsibility for their customers... Great service isn't it ?
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
Bromley, England
Heads drooping down, hardly any communication amongst themselves. For a number of seasons now we’ve lacked leaders on that pitch. As Souness said many times on SkySports & he’s right - which senior players do those youngsters and new signings look up to in that dressing room?
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♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱
(@Anita_Fruitloop) reported
from
Dorking, England
@SkyHelpTeam That ls just ridiculous! Now I have to use up my data just so I can watch it with my Dad because of this stupid rule!!
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♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱
(@Anita_Fruitloop) reported
from
Dorking, England
@SkyHelpTeam my netflix service keeps breaking up, every time I watch something it then comes up with the error that it can't connect.....
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Connor Wolfe ⚒
(@ConnorWolfe92) reported
No one order anything from sky mobile @SkyHelpTeam. Failed to deliver again after 6 days.. just keep getting wasn’t able to deliver. Also when you speak to someone they don’t help either! Stay clear from this company! 👏🏻
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Jennifer Bolt
(@JenniferBolt11) reported
@TheBorisBecker @SkySports @Wimbledon Dear Boris Becker, I have just seen your advertisement. To support you, would you kindly confirm that you are against genocide? Of anyone. By anyone. No exceptions. Thank you.
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paul harrison
(@Hmagpie67) reported
@geoffreypope @SkySports ****! If only you'd told Eddie before he made a massive error.
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sophie french
(@sophie210104) reported
Anyone got any advice on how to deal with Sky Mobile problems? I’ve been waiting over a month for them to fix issues with my phone… not being able to receive any calls or OTP messages. Every time I speak to someone they say they will escalate it but nothing happens @SkyHelpTeam
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calnufc
(@CALNUFC23) reported
@TheSWSix @SkySports You love that horrible word
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Jacky Park
(@Jaxton95) reported
@SkyUK terrible CS, failed home move. Sky canx at 3.53pm and then offered 5.10.25. So canx, @SkyUK want to charge me £412. No contract as the home move by sky didn't happen. Sue me as I'm moving away after 20yrs!! Jog on sky!! Worthless piece of crap you are!!!
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Lord Barrold
(@lord_barrold) reported
@SkySportsNews The football has been that bad all we keep hearing from the likes of @SkySports is “how much money each club is making” from it. NOBODY CARES!
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Helmholtz
(@Steviebgood58) reported
@lionsofficial @SkySports **** my old boots, this is piss poor from so many players
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carl
(@carlphillip83) reported
Clearly, there is a communication issue in the @WeAreOpenreach office, 3x now an engineer or a subby has been out to connect me to @SkyUK. #stillwaiting #isitworthit #shallistaywhereiam
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Lindsay Michelle
(@lindsaymich3lle) reported
@SkyHelpTeam Hi, had no Internet yesterday because there was an outage in my area, it came back on early hours now it gone back off again. I've done the checks and it's saying it's fine but there is no Internet light on my hub. Any help appreciated please.