Sky

Sky Outage Report in Purley, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 01/26/2026 20:10

January 26: Problems at Sky

Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: Croydon, London, Tadworth, Hammersmith, Southwark, Kensington, Sutton, Greater London, Hounslow, Southall, City of Westminster, Bromley, Wandsworth, Reigate and Orpington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomGreater London Internet
United KingdomCroydon Wi-fi
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomTadworth TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • SabinaNKhan Sabina Khan (@SabinaNKhan) reported from Croydon, England

    @SkyHelpTeam can you please urgently assist - our broadband has gone down and the landline is dead so I can’t call your customer services. I need to get back online urgently for work.

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    Yet another evening of interrupted internet from @SkyHelpTeam. Hope (yet another) engineer visit on Wednesday solves the problem; it’s only been 5 months after all....

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @bigfellasnr @SkySports So you think we should just stop. And just accept the abuse then?? Are you stupid

  • BeckfordMalachi Malachi Beckford (@BeckfordMalachi) reported from London, England

    @SkySports This is never a red card everything look worse when you slow it down

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    Yet more problems with @SkyHelpTeam broadband... not been right since before Christmas. How hard can it be to sort out?

  • otheranthony ap (@otheranthony) reported from London, England

    @SkySports Hey Karen 👋🏾 There’s no way you guys would turn down £3.5b. Only the fans are allowed to voice their disgust. All the best,

  • redlee6963 lee duggan* (@redlee6963) reported from Croydon, England

    @SkySports @GNev2 is the reason I’m giving up my subscription why you got the idiot back is beyond me first class 🤡

  • LauraGreenawa12 Laura Greenaway (@LauraGreenawa12) reported from Merton, England

    @BeckyEverson @SkyUK @virginmedia Nope, virgin always lagging or down completely, have to reboot or switch between 2g or 5 g

  • NatalieNooNah Natalie 🦋 (@NatalieNooNah) reported from Camberwell, England

    He said ‘is it the normal way?’ To which my partner replied ‘how would you spell my surname the “normal” way?’ He tutted and put the phone down again 🙄🙄🙄🙄 we are FED up with our current supplier and just want to switch to @SkyUK instead of them, we can’t fill in forms online

  • __astin__ a (@__astin__) reported from Hounslow, England

    @Nickthered123 @SkySports Okay, don't watch it then. Problem solved.

  • MikeBovill Mike Bovill (@MikeBovill) reported from Richmond, England

    Three Women’s Euros play-offs and three international friendlies, including the @Lionesses , and NONE of the scores are on the @SkySports football scores app. So poor.

  • zarascakes Zara (@zarascakes) reported from Croydon, England

    @SkyHelpTeam But my 4G drops and the wifi doesn't work so it won't connect' irrelevant of the device, it's taking long enough to upload these tweets!

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam Don’t worry, I’ll spend hours on the phone tomorrow in a futile attempt to get the service I’m paying for....

  • icbm24 John (@icbm24) reported from Croydon, England

    @SkyHelpTeam Sky Broadband down in SE25 London area. Can you give me an update on it?

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam yet again broadband not working... you’ve had months to sort this out.

  • GJBuckingham Gary Buckingham (@GJBuckingham) reported from London, England

    @SkyHelpTeam hi my broadband as been down since 1pm is there a problem in my area I live in Dagenham

  • pipsiicola Philippa🐾🐶 (@pipsiicola) reported from Whyteleafe, England

    @SkyUK hi. How do I ask for my signal to be boosted? For a few weeks now the picture on our TV breaks up &says there is no signal on all channels. Today I was dropped out for Zoom 3 times in 90 minutes!!! I check website and it says no issues in my area. Can someone help please?

  • nrshq Naresh Vaneshwar (@nrshq) reported from Croydon, England

    Horrific customer care by @SkyUK regarding broadband contract renewal. They claim their virtual assistant can be super useful but it's dumb as f***. Then I called them, waited 30 minutes, then got transferred multiple times and waited more before they said they can't help me.

  • TheSamWhitby Sam Whitby (@TheSamWhitby) reported from Wandsworth, England

    @SkyHelpTeam is there Internet issues in the London SW8 area

  • FionaFwarlow Fiona (@FionaFwarlow) reported from Richmond, England

    @SkyHelpTeam Hello, yes I have & it says no known issues. But our Sky went down just after 12:00pm today. I have tried all the usual but no luck!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • FarmerN14 Nathan Farmer (@FarmerN14) reported

    @GrahamRoberts4 Robbo. @NBCSportsSoccer are so much better mate. They see the tactical master class and nothing but praise for us. 👍 @SkySports are poor and generally have pundits that hate Spurs anyway.

  • _Priickly Greg (@_Priickly) reported

    @SkySportsPL @SkySports your Tottenham agenda stinks. Top of the league, 10 points from 4 games vs big 6 while conceding 1 goal, back to back nld wins and all your “pundits” can talk about is how bad we are. I hope you lose your contract when it expires. You’re an embarrassment

  • PetuniaSmith6 A VERY FED UP Petunia (@PetuniaSmith6) reported

    @NormanBrennan @SkySports Ahead of you Norman. Cancelled licence in July, never had Sky, stopped buying newspaper years ago. So I have no way of showing my support unfortunately🤔

  • darren_atkinson Darren Atkinson (@darren_atkinson) reported

    And that @SkySports is why I cancelled my TV, broadband and landlines subscription. I will not contribute to that shower of **** you have on the TV after games. Biased, unprofessional so called experts!!!!!!!

  • thegreatgeesty CraigyGeest (@thegreatgeesty) reported

    **** Off @skysports everyone of u ...... terrible analysis

  • SaichThomas Thomas Saich (@SaichThomas) reported

    @SkySports if you could kindly drop the prices down for a skybox and for the sports programs me and my dad would happily pay each month for the so I can watch formula one but instead I have to watch race highlights instead 😔😔😔😭😭😭

  • TwiggierShark (@TwiggierShark) reported

    @SkySports fine he can support them but why does he have to dress like them

  • le_lebouf76 Jason Wheeler (@le_lebouf76) reported

    The coverage on @SkySports is shocking the pundits oh ffs i felt like after beating sheff Utd they almost bring you down - and Spurs fan despite being top of the league and beating there local rivals listing to them clowns 🤡 will feel the same

  • SoapboxSpurs SoapboxSpurs (@SoapboxSpurs) reported

    Tottenham sitting top of the league. Just beat Arsenal 2-0. Haven’t lost since the first game of the season. Yet Jamie Redknapp and SkySports are trying to find negatives about Spurs not playing nice and are boring. Bore ******** off you idiots.

  • PB_legend72 pete bann (@PB_legend72) reported

    Is it me or do @SkySports have an agenda to criticise #TottenhamHotspur at every opportunity, we have just took 7 points from City, Chelsea and Arsenal and had 3 clean sheets bit they still think we are crap #COYS #topoftheleague