Sky

Sky Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 12/16/2025 01:05

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: London, Sevenoaks, Croydon, Southall, Hammersmith, City of Westminster, Wandsworth, Hounslow, Southwark, Surbiton, Redhill, Greater London, Brentford, Fulham and Thornton Heath.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomSevenoaks Internet
United KingdomCroydon Internet
United KingdomSouthall Internet
United KingdomSouthall Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • sarahMwasHudson Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    @SkyUK want to sign up to your tv and broadband package as I’ve moved was a long standing virgin customer ... but it seems you don’t want new business saying I’m an existing customer (which I’m not) and no response on multiple messages on FB and chat won’t load ...

  • adjemal Aydin Djemal (@adjemal) reported from Bromley, England

    @SelenDjemal @SkyUK sky broadband is crap I’ve been told by many people. Go BT they are the best.

  • darriekylie Darren (@darriekylie) reported from Kensington, England

    @SkyHelpTeam 5 days is not good without any service at all?

  • jaypayneuk Anfield South ⭐️⭐️⭐️⭐️⭐️⭐️ (@jaypayneuk) reported from Bromley, England

    @SkyHelpTeam hi. I am having broadband problems today and can’t call your service centre as you’re running a reduced help team. How do I contact you and get help?

  • Lizzie_Farrant lizzie farrant (@Lizzie_Farrant) reported from London, England

    @SkyHelpTeam I am an NHS worker WFH and my broadband has stopped working. 2hrs of going round in circles with online support. Now way to speak to anyone. Please help!!!

  • darriekylie Darren (@darriekylie) reported from Kensington, England

    @SkyHelpTeam so I spoke to someone at broadband who can only tell me there’s an outage in my area 5 days of not being able to work from home is not good they advised to contact Openreach they say speak to u, possible to get any answers on this issue! frustration is setting in.

  • lacaladel Del Vincent (@lacaladel) reported from Banstead, England

    @SkySports Needs to re capture his England form not a bad signing though a squad player 👍

  • goodwinrose Leyla Goodwin-Rose (@goodwinrose) reported from Bromley, England

    @SkyHelpTeam what are we supposed to do if we have an issue before 8.30am. My husband has to start work at 7am and he can’t get logged in as we can not get an internet service . Since we joined Sky broadband we have had nothing but issues and it’s so frustrating .

  • Shed4Ever Shed4Ever (@Shed4Ever) reported from Wandsworth, England

    @SkyHelpTeam funny how my neighbors have the same problem call there provider and it’s fixed next day I told you lot yesterday guess what not fixed you haven’t even been to the box at my address just want to run line test

  • jonellacottCPFC Jon Ellacott (@jonellacottCPFC) reported from Croydon, England

    @SkyHelpTeam It's OK he has literally just phoned, he has only just been given the job. Thanks for your help.

  • Shed4Ever Shed4Ever (@Shed4Ever) reported from Wandsworth, England

    @SkyHelpTeam having issues with my phone line no dail tone and your system checks say it’s all ok Engineer booked I have had no update

  • darriekylie Darren (@darriekylie) reported from Kensington, England

    @SkyHelpTeam not one mention of an outage in my area on your feed!!! Frustration is REALLY setting in

  • adjemal Aydin Djemal (@adjemal) reported from Bromley, England

    @SelenDjemal @SkyUK Ask for your complaint to go MD level they have to pass it onto them.

  • adjemal Aydin Djemal (@adjemal) reported from Bromley, England

    @SelenDjemal @SkyUK Absolutely disgusting. Happy to take your money but not happy to sort a service which is more important than ever during lockdown!!!

  • adam_mcclelland Adam McClelland (@adam_mcclelland) reported from Croydon, England

    @SkyUK told engineer would call an hour before arriving and now told (after no phone call) that it is a customer no show as he visited abd didn’t call. Now need to wait two weeks and take another day off work!! Terrible service!!

  • Shed4Ever Shed4Ever (@Shed4Ever) reported from Wandsworth, England

    @SkyHelpTeam very disappointed with sky never had a problem with them now I have a problem there ******* me about my phone line has been knocked off on the box on my landing I told them this but yet you want to run a line test that of course will fail

  • AlyMac1 Alyson (@AlyMac1) reported from Kingston upon Thames, England

    Wtf. Is this Bees TV @skysports

  • nistasan Sandra McKay (@nistasan) reported from London, England

    @SkyHelpTeam hi our broadband is down - orange light on hub for Internet. Any known issues in se23? Done the online diagnostic with no joy. Thanks.

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @SkyHelpTeam guys what update was sent out over night. I'm getting This screen does not support HDCP try reconnecting your HDMI cable. Sky appears for a split second then same blue screen

  • niche27 Nick Beckingham (@niche27) reported from Bromley, England

    @SkyHelpTeam hello my broadband has been down since 7am and my app says there’s an outage but I desperately need to work and I have no idea what is going on. Please advise ASAP it’s been 4 hours

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • LFCNYYNEP Mag (@LFCNYYNEP) reported

    @tim7born @Tomh923 @SkyHelpTeam In other words go message someone else about the issue as they can't be bothered! Cheers for the update Tim 👍

  • BeePowley Becks (@BeePowley) reported

    @SkyHelpTeam Nope they didn’t Emma - I’ve been on the phone for over an hour every day since Monday trying to sort - our CRF was wrongly marked as complete today - so they’ve had to raise another one. No one wants or is able to help - I’ve asked to escalate and they say they can’t?!

  • Leo19781561516 Leo197 (@Leo19781561516) reported

    @SkySportsPL @SkySports @Carra23 Where ******** do yous get your pundits Micah and mark are good but your one Mary trying to talk about erland and de bruyne swinging on her chair there ******* joke!

  • IanLabour Ian Parsons NO DM's #FBPE #FBNHS (@IanLabour) reported

    I thought that Martin Tyler was having an ****** at one point, @skysports. Do you deliberately put that annoying idiot on to wind us up? The crowd refereed that game. Rodri should have been sent off a couple of times. Gomez? Well?

  • DarrenOgden7 Darren Ogden (@DarrenOgden7) reported

    @SkyHelpTeam I have a real tree, with lights that work as it was not provided by Sky TV and if it did break it would be fixed quicker that 18 Days, yes you read right 18 Days with NO SERVICE and all Sky do is tell me how much they understand, but do nothing.

  • rossccore ross the core (@rossccore) reported

    @SkySports its literally **** because theyre that terrified someone will stream it to someone they make it so you have no control over the stream other than volume and full screen.

  • laineemcdaid Elaine McDaid (@laineemcdaid) reported

    @SB_CEV @SkyHelpTeam Nothing works on sky glass it’s the most awful viewing platform

  • UnkownShorty86 Alwyn Short (@UnkownShorty86) reported

    @SkySports if we pay for Sky why are there so many adverts? Is it because the commentators that ****?

  • mastersdog master p (@mastersdog) reported from Tyldesley, England

    @cowlos @SkySports Defo. @Carra23 was proper over compensating. Ref was as terrible as I expected coz it was Coot. My son was asking me if he was from Manchester

  • maxvinci277 mj (@maxvinci277) reported

    @SkySports They really have their favourites don’t they… - Never praising other team apart from Liverpool. - Liverpool vs City game, Jamie Carragher constantly glorifying Liv players. Just hard to listen to tbh.