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Sky outages and service status in Purley, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 5 outage signals in the last 24 hours around Purley, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 22, 7:55 PM GMT+1.
  • 62% Internet (62%)
  • 25% Wi-fi (25%)
  • 6% TV (6%)
  • 5% E-mail (5%)
  • 3% Phone (3%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 22: Problems at Sky

Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Purley, England

The most recent Sky outage reports came from the following cities: Croydon, Epsom, Wandsworth, Southwark, Redhill, Warlingham, Sutton, Tadworth, Leatherhead, Caterham, Blackheath, Banstead, Beckenham, Orpington, and Purley.

CityProblem TypeReport Time
Croydon E-mail 3 hours ago
Croydon Internet 8 hours ago
Epsom Internet 11 hours ago
Wandsworth Internet 17 hours ago
Southwark Wi-fi 20 hours ago
Croydon Internet 2 days ago

Nearby cities with recent reports

Croydon

11 recent signals

3 hours ago
Southwark

6 recent signals

20 hours ago
Wandsworth

3 recent signals

17 hours ago
Epsom

1 recent signals

11 hours ago
Redhill

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • LisaMaylin
    Lisa Maylin (@LisaMaylin) reported from Banstead, England

    @SkyUK please can you explain how you can treat your elderly customer (of nearly 30 years) so appalling? You should be ashamed! Please let me know who I can contact to complain on my fathers behalf!

  • redlee6963
    lee duggan* (@redlee6963) reported from Croydon, England

    @SkySports @GNev2 is the reason I’m giving up my subscription why you got the idiot back is beyond me first class 🤡

  • LauraGreenawa12
    Laura Greenaway (@LauraGreenawa12) reported from Merton, England

    @BeckyEverson @SkyUK @virginmedia Nope, virgin always lagging or down completely, have to reboot or switch between 2g or 5 g

  • icbm24
    John (@icbm24) reported from Croydon, England

    @SkyHelpTeam Sky Broadband down in SE25 London area. Can you give me an update on it?

  • MRMyates
    Matt (nee Reggae) Yates (@MRMyates) reported from Hooley, England

    Somebody deleted my recordings of #righteousgemstones season2 on the @SkyUK box and there is no eps at all on catch up! What’s going on @SkyHelpTeam?! Help me! 🙏🏻

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Anyone else around #Northcote road having @SkyUK #broadband issues?

  • justvickyxox
    justvickyxox (@justvickyxox) reported from Merton, England

    @SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.

  • fulhamnonny
    Rhi (@fulhamnonny) reported from Camberwell, England

    @SkyHelpTeam A second day of no internet.. This means 1. I cannot do my job as I’m WFH. 2. I cannot study/ revise for my uni exams next week. I’m wondering WHEN service will be resumed. I can see the connection box from my window and 2 different engineers (3x) visited yesterday.

  • silkskt
    Silka (@silkskt) reported from Camberwell, England

    @SkyHelpTeam I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice

  • sid_sollis
    Sid Sollis (@sid_sollis) reported from Bromley, England

    @andy_harnett @SkySports He’s terrible

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    So looking up online it appears the @SkyUK / @SkyHelpTeam internet might be down for a few days in Bromley. You really do suck Sky.

  • richnewm
    richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyUK so what wrong with sky Internet yet again sky Internet always seams to be down lately

  • kmckeand
    Kate McKeand (@kmckeand) reported from Wandsworth, England

    @SkyUK I’ve had no broadband for 10 hours and can’t get any information about when the issue will be fixed?

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @SkyHelpTeam hi I’m not at home but my dad informed about 2 hours ago that the internet went down and workmen had turned up outside our house cutting wires and destroying the telephone pole nearby. Why has this happened? Would have been nice to have been told work was starting.

  • neilclarke3
    Neil ❌🇬🇧 (@neilclarke3) reported from Lambeth, England

    @kaye09 @SkyHelpTeam It has not corrected since the clocks changed on the weekend. I have an older Sky box… I guess they want us to upgrade 🙄🙄 shame to confuse people especially any elderly . They need to address the issue

  • InsaneGoon3r
    Insane Gooner (@InsaneGoon3r) reported from Croydon, England

    @richardajkeys Why is this irritating man still on twitter? I must say the quality of presenters on @SkySports is A* these days compared to those awful days of old!

  • RetiredChav
    Danny Flo (@RetiredChav) reported from Croydon, England

    @HillF1 well said Damon! The only only one with sense on the Skysports team. Max was totally at fault and never making that corner and could have killed Hamilton.

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @OpenreachHelp what does a girl have to do to get the courtesy of a response? @SkyUK are clear it's you holding up service my cancelling the order to reinstate a line that worked the day before ??

  • TheEyeCasting
    The Eye Casting CDA (@TheEyeCasting) reported from Camberwell, England

    @SkyHelpTeam I don't have a Sky landlines 🙄. Why do I have to call at to cancel something ? I tried calling was on phone for an hour to be told it wasn't possible to cancel then getting transfered somewhere else. Obviously making it as difficult as possible. Still have service I don't want.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • grrpoozi
    ☔️ (@grrpoozi) reported

    @utd_cappie @ZaidBalll @SkySports Terrible reply, expected more

  • Andrewilo
    AndrewP (@Andrewilo) reported

    @maroonajambo @BBCSportScot @SkySports Worst part about it is Chris Sutton.

  • c_p_griffin
    Courtney Griffin (@c_p_griffin) reported

    @SkyHelpTeam @SkyUK your customer service is so bad. We’re without internet (for the last 18 days) & you have failed to help & refuse to book an engineer as the ‘system shows internet’. I’ve followed instructions etc but you refuse to help. MAKE IT MAKE SENSE! £187pcm for what!

  • TheSpecialRed1
    Special Red (@TheSpecialRed1) reported

    @utd_cappie @ZaidBalll @SkySports Stop being stupid then.

  • suecresswell01
    Chatter box 🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@suecresswell01) reported

    @SkyUK Totally disgusted with the service my 83yr old disabled mum has had. She's been walloped with £340 of bills since the end of March. Harangued into a bigger contract, with services she didn't want, then received a £140 bill, tried to cancel but you wouldn't.

  • Flemo82
    Mike Fleming (@Flemo82) reported

    @mattletiss7 May be instead of getting your Skysports pals to all join in of how bad of a punishment it is, that you look at your clubs execs and go after them? Shameful what they have done !

  • krucifix1010
    KRUCIFIXIO GAUCHO (@krucifix1010) reported

    @VIRTUOSOXXX @popsord_intl @utdreport Imagine calling a legend a rat and having the effrontery to write next time read. You are a retard, is Keane & Neville poor men you moron. Are you aware that some of these guys own a football club, paid by skysports. Utd is about winning trophies

  • simba_mudonzvo
    Simba 'The Marketing Millionaire' Mudonzvo (@simba_mudonzvo) reported

    Save this tweet: Skysports & Jamie Carragher are going to be left with an egg on their faces when Slot is sacked very soon. The standards "the heavy metal football" that Mo Salah refers to are the ones thay Salah & Co maintained after Klopp left and won them the PL. Salah & other senior players have had to watch those "standards" get dismantled by Slot.. After we won the PL against Tottenham, it was clear that they were in "holiday mode" & us the fans collectively gave them a pass. Pre-season is when we realised something could be wrong. It wasnt an impressive Pre-season that got you excited about the season ahead. Even during pre-season I & other's had no clue on Wirtz's proper position, whether the team will be built around him, what alternative formations we would use to deal with low block, high pressing teams etc. All we got from preseason was that Rio Ngumoha if developed and handled with care he would explode on the scene. Then the season started, although we were winning with last minute goals, a worrying pattern had emerged, start well for a few minutes, then concede goals out of nowhere and then score a lucky last minute goal. This was the case first 7 games. Then the inevitable losses & bad games came thick n fast. Nothing improved, the midfielders weren't running enough, no protection for Konate and Van Dijk, no clear position for Wirtz to be effective and instead of fixing it what does Slot do? Throws a living Premier League & Liverpool legend in Mo Salah under the bus. Salah thought FSG, higher ups & Jamie Carragher would come to his defence, they didn't! Skysports loving the drama for views, stirred it up and still do. And in all this drama, no one cares one bit about us the Liverpool fans! The boos are not directed at Mo Salah, the team, they are directed at Arne Slot, FSG & Carragher.. Notice how they casually dismissed the fans and the booing of Arne Slot. Even Arne Slot has the i-won-the-PL-in-my-first-year arrogance of being dismissive of the boos. Not once did he acknowledge that the boos where directed at him, & were about him. He gave excuses, it was the team, it was the opposition playing low block and lately it was taking an injured Rio off. Skysports & Carragher didnt say much. Jamie Carragher doesnt realise Sky spends over a billion dollars to sponsor the premier league, and they need drama, to earn more money and a profit from advertisers. They could not care one bit about future of Liverpool. Other teams have changed managers to save their seasons and futures, Man Utd sacked Amorim, & saved their season and now will enjoy CL football. Tottenham sacked their managers. Chelsea sacked their "yes" men managers after they realised it doesnt work and have appointed Alonso who was our first choice, was wrongly sacked at Real Madrid and will have a good 2 to 3 seasons before he leaves. All in the while FSG, Carragher and Slot himself keep rage baiting the fans by saying SLOT IN. The players know standards have slipped, the players are supporting Mo Salah, the message is clear, but then again Carragher, Sky Sports, FSG do not care about what we think. Make no mistake, the arrogance and low standards set by Arne Slot won't be magically solved by new transfers or a pre-season. Look what has happened to Florian Wirtz, Konate, McAllister, even Gakpo. They have regressed 10x backwards and got worse. You don't need a crystal ball to tell you that Slot will be sacked soon, they will try to appease the fans and get Gerrard in, but the standards are so low, and other teams would have improved so much that Gerrard will be left exposed. The season will be a write-off again! And for the next 3 to 5 seasons we will be told by Skysports & Jamie Carragher that we are in transition, and that top 4 is the best and realistic goal. How on earth has Slot destroyed the foundations laid by Bob Paisley and co and restored by Klopp, in just 1 season?? We can avoid all this if we get the appointment right. Either Enrique or Klopp

  • VRoonaldo
    Manchester United (@VRoonaldo) reported

    @KobiiBanks Now you know why I cannot stand Liverpool. They've quite literally become the laughing stock in PL within 12 months. Carragher can't still help himself. This clown and Gary Nevile need to be moved on from @SkySports

  • dilemma1979
    Emma Stevens (@dilemma1979) reported

    @DCMS something has to be done about the poor service @SkySportsPL @SkyFootball provides. Ruining the quality of viewing. Replays when the game is in play & now an interview in the middle of the game #skysports need a petition or something, we pay fortunes for this