Sky

Sky Outage Report in Purley, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 01/16/2026 15:20

January 16: Problems at Sky

Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: Hammersmith, Southwark, Croydon, London, City of Westminster, Worcester Park, Sevenoaks, Southall, Hounslow, Sidcup, Welling, Wandsworth, Kensington, Redhill and Dorking.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomSouthwark Internet
United KingdomCroydon Internet
United KingdomSouthwark Internet
United KingdomHammersmith Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • sharl4nd Rob Sharland (@sharl4nd) reported from Lambeth, England

    @SkyHelpTeam hi there - my internet has dropped totally since last night in Lambeth, London. Is this a known outage?

  • itsOfficialTC KAZI OMAR | TC (@itsOfficialTC) reported from Kingston upon Thames, England

    @SkyHelpTeam Honestly, NO. That is not the quickest way to deal with Sky Apps because it did not give me any results. Sky is purposefully not streaming HD through SkyGo. And before you comment about my internet speed, I guarantee it is 10x faster than what Sky Broadband does. Fix it!

  • VialliChelseaFC Vialli's Chelsea FC (@VialliChelseaFC) reported from Bromley, England

    @sammydrogba @SkySports Moments before Christensen was chasing down, Kepa was some distance away from his line and I wasn’t sure why he needed to be that far up when at that point before Henderson’s long ball?

  • VialliChelseaFC Vialli's Chelsea FC (@VialliChelseaFC) reported from Bromley, England

    @sammydrogba @ChessyHour @SkySports I honestly believe if ***** was unable to play while Mendy is self isolating, Cech would actually come out of retirement to help an old mate out lol

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @SkyHelpTeam how do we report a phone line issue. The contact us button on the my sky app says don’t contact us???

  • phiebramley sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam hi my broadband has been awful all day! I’ve done the usual steps turning off and in again, unplugging wires and plugging back in, i use a micro filter, I’ve tried changing the wireless channel, I tried doing your diagnostic tests but that’s down, and your website

  • glenoglaza1 Glen Oglaza (@glenoglaza1) reported from Croydon, England

    Neville is actually apologising because #Arsenal have scored !! “I’m sorry for those at home “ 😡1-0 to The Arsenal 🎼🎼now the #SkySports commentators are willing Liverpool to score ! And look, they have 1-1 DAMN !#COYG good save Leno but Mane tap-in in the rebound

  • CIPerrin Chris Perrin (@CIPerrin) reported from Camberwell, England

    @SkyUK Internet down in SE22 for 4 hours. Your site says there is an issue locally? Any update?? @ThreeUK 4g and 5g constantly dropping out in the area too??

  • jedredshed Ryan Mortimer (@jedredshed) reported from Richmond, England

    What a frustrating service @SkyUK After several calls for my TV / Internet not working, all that they can offer is an engineering visit on the 3rd Nov, this was first reported a week ago. Been told as I’m not in contract they suggest I look elsewhere for another service provider

  • adam_mcclelland Adam McClelland (@adam_mcclelland) reported from Croydon, England

    Trying to contact @SkyUK but issue isn’t a complaint or covered by your options!!

  • The_Dark_knght Mikei. Hall (@The_Dark_knght) reported from Kensington, England

    @Tommy42314 @SkySports In charge of what ? One signing when the team is lacking a Centre half , left back , Right sided attacker there is a lack of depth when players are injured there are no replacements just bad planing And strategy

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • SuganPalanee Sugan D Palanee (@SuganPalanee) reported from Kingston upon Thames, England

    @SkyHelpTeam - one and half hours waiting for help and still going.

  • MrMoosee Gareth Millar (@MrMoosee) reported from Bexleyheath, England

    @SkyUK can’t call you, because you’ve reduced your call centre can’t message you, because you don’t have live chat, DPD have returned new Sky Q Box because they tried to deliver, I was at work? How can I contact someone and not get stuck in a loop of FAQ’s and automated help?

  • CIPerrin Chris Perrin (@CIPerrin) reported from Camberwell, England

    @SkyHelpTeam Yes...when I test the connection it tells me that there is an issue in the local area? But no word what it is or when it will be fixed?

  • itsOfficialTC KAZI OMAR | TC (@itsOfficialTC) reported from Kingston upon Thames, England

    .@SkyUK why would you not let folks stream HD on SkyGo Extra even though we pay extra for HD.. The stream is already there when viewing it on @NOWTVSport just fix it already 🤬😡 #skygo #SkyUK

  • zarascakes Zara (@zarascakes) reported from Croydon, England

    @SkyHelpTeam @RajBaddhan Same issue in Croydon it's only on the itv HD channel that's off!

  • MrsCNightingale Clare Nightingale (@MrsCNightingale) reported from Bromley, England

    @hughbon @SkyHelpTeam Having the same problem this morning... no way of communicating with @SkyHelpTeam #skyq #byesky

  • SamGibbons89 Sam Beaumont Gibbons (@SamGibbons89) reported from West Molesey, England

    Rob Watton speaks so much crap... time for @SkySports to get rid of him and bring in some fresh #skysportsnews @jollygibbo

  • MrsCNightingale Clare Nightingale (@MrsCNightingale) reported from Bromley, England

    @SkyHelpTeam @skytv I have an engineer here right now fitted sky q and he says my order is wrong and he can’t fit it. £200 and customer for 20 years, 3 week waiting time and I cannot contact anyone for help?? #sky #skyq

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • lauren_temple24 Lauren Temple (@lauren_temple24) reported

    @SkyHelpTeam Sky tv signal

  • ArchiOrangepeel Archibald Orangepeel 💙 (@ArchiOrangepeel) reported

    @SkyHelpTeam Ok. *Now* it’s stating that there’s an outage in the area. So just wait I guess? But still. Would be nice to actually provide a phone number for customers to report things. (I’d been through the online help and it just sends you in circles and gives no contact details)

  • cibriddon Chris (@cibriddon) reported

    @Mansquito_ @SkySports Talking from personal experience is neither- maybe its you eho has the issue here not them

  • benno103 Lee Bennett (@benno103) reported

    @SkySports How many runs have been scored at 3rd man in this game? I'd guess at over 60... and still no fielder down there. #ENGvsNZ

  • silverthorn2151 Chris Whitehead (@silverthorn2151) reported from Walthamstow, England

    @SkySports I do wish you'd turn the crowd microphone down. Such a nasty droning sound making it a case of watching with no sound.

  • KeanosBurner Roy Keane’s Burner (@KeanosBurner) reported

    @SkySports Do me a favour. Someone’s never been to Ireland

  • PeterWr59819738 Peter Wright (@PeterWr59819738) reported

    @SkyUK I had reported issues yesterday with the Broadband (SKY) "EN7 6UA" Nothing has been done about it. Is it still the case?

  • RealPulseRogue PogueRulse (OperationTango) (@RealPulseRogue) reported

    @whoelsebutmatty @bradathann @SkyUK They have the worst engineers and they always have blackouts

  • feralfox34 Samuel Smith (@feralfox34) reported

    @SkySports They could sieg heil for breast cancer and it would just as stupid a gesture.

  • mishyrichman Michelle Richman 💙 (@mishyrichman) reported

    @SkyHelpTeam shocking so called service from sky this morning. 53 minute call and issue not resolved