Sky

Sky Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 12/22/2025 20:25

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: Hammersmith, Hounslow, London, Brentford, Southwark, Croydon, Orpington, Southall, City of Westminster, Richmond, Kensington, Banstead, Caterham, Wandsworth and Sevenoaks.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomHounslow Internet
United KingdomLondon TV
United KingdomBrentford Internet
United KingdomHounslow Wi-fi
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • PhilipCollins24 Philip Collins (@PhilipCollins24) reported from Richmond, England

    @barbedquill @WillGreenwood @matt9dawson @lionsofficial @SkySports Good point. Never noticed that before.

  • FeistyFifties23 Anna Fergusson (@FeistyFifties23) reported from Kensington, England

    @SkyHelpTeam I am having problems with my set top box in that it does not have internet connection.

  • ARBack1 Alan Back (@ARBack1) reported from Richmond, England

    @WillGreenwood @matt9dawson @lionsofficial @SkySports I was there for the Durban test. Never forgotten

  • EricFC_ttv eric is qaranstreaming 🇨🇦🇵🇹🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@EricFC_ttv) reported from Camberwell, England

    @SkySports how about you get the rights for the Belarusian league. We all miss football this would help!!

  • jonesyriffic Andy 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@jonesyriffic) reported from Hounslow, England

    @Scottytotty89 @SkyHelpTeam @skytv @SkyUK Yes. Just sign in using the Disney plus login credentials you set up online.

  • chrisgolds Christopher Golds (@chrisgolds) reported from Lambeth, England

    @tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄

  • Bigdai100 Bigdai🍷🍺🚲🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘 (@Bigdai100) reported from Esher, England

    @SkyHelpTeam Looks like a power line problem my end. Back to WiFi to the box

  • Violet_Guitar_ Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK I do appreciate you coming back to me but the problem lies with you, not my connection. You are not providing broadband services.

  • Violet_Guitar_ Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK Yes, the signal has gone again. My neighbours are experiencing the same so it’s not specific to me.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    After initially offering me it for £6 per month, @SkyUK are now charging £16 a month for Sky Cinema. They’ll knock it down to £8 a month if I RENEW my TV contract for a further 18-months. Wow.

  • scottherne01 scott (@scottherne01) reported from Hounslow, England

    @SkyUK if someone doesn’t call I will cancel my direct debit. Conking people and making impossible to speak to someone!!

  • mrjonnyrimmer Jonathan (@mrjonnyrimmer) reported from Wandsworth, England

    @SkyUK I appreciate there are plenty of more serious issues afoot, but attempting to remove an expensive package from my subscription is impossible if you insist I have to call. When I do you advise you can’t take my call. Blatant attempt to trap customers ... pls resolve

  • neilbays Neil (@neilbays) reported from London, England

    @SkySports Poor #NHS staff! As if they haven't had to go through enough fear and pain

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @Sean_FootyMad @SkyHelpTeam They've just DM and said it's working now please try again. I've tried and I can confirm IT'S NOT WORKING

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    Screw you @SkyUK and your insufferably shit internet connection. Screw. You.

  • markselondon Mark 🌈🏳️‍🌈 (@markselondon) reported from Eltham, England

    @SkyHelpTeam Hi, when do I receive my packages to return my sky q box and mini box. I’m not getting any help from sky and if I’m billed for the non-return sky equipment I will refuse to pay.

  • chrisahamer Christopher A. Hamer (@chrisahamer) reported from Kingston upon Thames, England

    @_alexwalton @SkyHelpTeam Great customer service there, especially as cutting people off during the COVID 19 outbreak seems terribly sensible.

  • danfellows Daniel Fellows (@danfellows) reported from Camberwell, England

    Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess

  • markselondon Mark 🌈🏳️‍🌈 (@markselondon) reported from Lambeth, England

    @SkyHelpTeam hi, my sky subscription ends today and I haven’t received any packages to send back my QBox and mini QBox. I don’t want to be charged for keeping them can someone help please.

  • ken_smart Ken Smart (@ken_smart) reported from Bromley, England

    @SkyHelpTeam interested in service quality in BR2 very intermittent.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • baldytel Terry Dale (@baldytel) reported

    I see Souness is still spouting **** #SkySports

  • Dantomo1987 Dan Thompson (@Dantomo1987) reported

    @SkyHelpTeam I have and no luck I've called and recorded message says there is a network problem in my area I no these things happen but it's the 3rd time in the last couple of months this has happened not very "minion proof"

  • 3Dtommmm Thomas Braithwaite (@3Dtommmm) reported

    @virginmedia The app and mobile for sky sports and virgin is fine, it's just logging in via the skysports website that's not working. Tried clearing cache, cookies, etc.

  • stoneparkuk STONEPARK BAND (@stoneparkuk) reported from Kirby Muxloe, England

    @SkySports Stick to talking about YOUR top 6 please and never mention us again ! like normal #lcfc

  • sarah_neale9 sarah neale (@sarah_neale9) reported

    @SkyHelpTeam Still no broadband. Awaiting (1 of 6 types) engineer to fix the line. Was supposed to happen by midnight on 17th then no later than 25th then by midnight last night. Fobbed off and lied to seems to be the outcome.

  • leedelapperall Lee Delapperall (@leedelapperall) reported

    @SkyHelpTeam internet down for most of the day, reported and still not back on?

  • ChrisAHehir1975 Chris Hehir ⭐️⭐️⭐️⭐️⭐️⭐️ (@ChrisAHehir1975) reported

    My internet contract is nearly up with @SkyUK and they are putting it up £10. Safe to say will be looking for a new internet provider. Good to see they are help people out in these difficult times. 👍🏻 #cheers #sky

  • mrspenno30 Alicia Penman (@mrspenno30) reported

    @SkyHelpTeam why is our 2nd box suddenly not working?? Can’t watch or download movies?? We pay a fortune to you each month and there’s always something! Now this?? No wonder everyone we know has left you. Beginning to want to do the same. I do believe in better - better than you!

  • rosiefranks100 Rosie Franks (@rosiefranks100) reported

    Hi @SkyHelpTeam is there a broadband outage in the hackney area please?

  • MattHarris6 Matt Harris (@MattHarris6) reported

    @SkyHelpTeam Hi is there an update on when broadband will be up and running in CM2 area of Chelmsford? I spoke to someone this morning who said there was a network issue, just wondering when it might be resolved