Sky Outage Report in Purley, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: London, Hammersmith, City of Westminster, Southwark, Worcester Park, Croydon, Sevenoaks, Southall, Hounslow, Sidcup, Welling, Wandsworth, Kensington, Redhill and Dorking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hammersmith |
Wi-fi | |
| London |
TV | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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IDRIS FERTOUT
(@IDRISFERTOUT) reported
from
Hammersmith, England
@SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?
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Sabina Khan
(@SabinaNKhan) reported
from
Croydon, England
Your automated call isn’t helping at all and redirects me to all sorts of options now. Can you please stop avoiding me and help me sort out my internet before I lose my job. @SkyHelpTeam
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Suman Bhuchar
(@SumanBhuchar) reported
from
Wandsworth, England
@SkyHelpTeam is there an outage in tooting? I haven't had any internet this morning so unable to work
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cherrypick
(@mariabilici) reported
from
Wandsworth, England
@SkyHelpTeam any rough estimate on when the Wimbledon outage will be fixed?
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Maria D
(@Maria_MsBlueSky) reported
from
Merton, England
@SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks
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Sid Sollis
(@sid_sollis) reported
from
Bromley, England
@andy_harnett @SkySports He’s terrible
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Woodsy #EndLockdownNow #NoVaccinePassports
(@The_Woodsy) reported
from
Wandsworth, England
Question to @SkySports : How is it, that when Spurs win, the other team never turned up, it’s never that Spurs didn’t allow the opposition to play and deserved the win, never!
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Rhi
(@fulhamnonny) reported
from
Camberwell, England
@SkyHelpTeam A second day of no internet.. This means 1. I cannot do my job as I’m WFH. 2. I cannot study/ revise for my uni exams next week. I’m wondering WHEN service will be resumed. I can see the connection box from my window and 2 different engineers (3x) visited yesterday.
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Sabina Khan
(@SabinaNKhan) reported
from
Croydon, England
HONESTLY @SkyHelpTeam I’ve called now 15 times and yet I cannot get anyone to help me with my broadband activation. I’m now out of internet for 3 working days and have had to pay £45 bundle to work from home because I wasn’t expecting this delay.
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Ansbro
(@ms_ansbro) reported
from
Hammersmith, England
@SkyHelpTeam @LBHF really disappointed 5 months attempting to arrange access to the communal dish and no one in council or sky can help. £80 in phone calls. Today will be cancelling contract and asking for service charge to be amended as can’t use dish.
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Moozer
(@FrooMoo) reported
from
London, England
@SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?
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NigelH
(@magical_78) reported
from
Bromley, England
@SkyHelpTeam hi, we’re due to move out later this month but don’t have our new address yet (we’re renting part of a house with sky already) - is there a way we can use our Sky Q box / viewing card there as we don’t want to cancel given we have 21yrs of history. Thanks
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Moozer
(@FrooMoo) reported
from
London, England
@SkyHelpTeam We pay you for a service and we are not getting it. I don't care if it is you or Openreach. I just want someone to give me back my broadband.
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Lisa Maylin
(@LisaMaylin) reported
from
Banstead, England
@SkyUK please can you explain how you can treat your elderly customer (of nearly 30 years) so appalling? You should be ashamed! Please let me know who I can contact to complain on my fathers behalf!
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Noodles
(@Noods1) reported
from
Kensington, England
@SkyHelpTeam I have no broadband since last night! I’ve tried all the troubleshooting! Can anyone help?! SW17
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justvickyxox
(@justvickyxox) reported
from
Merton, England
@SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.
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IDRIS FERTOUT
(@IDRISFERTOUT) reported
from
Hammersmith, England
@SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?
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Rachel
(@OpenMindMH) reported
from
Wandsworth, England
@SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!
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Hana A 💙
(@hana_ros01) reported
from
Croydon, England
@SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not
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A fairly odd parent
(@MummyKarenKing) reported
from
Richmond, England
@SkyHelpTeam It says there’s a problem with your internet and then I get the message that’s in the picture I previously sent
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Inside The SPFL
(@AgentScotland) reported
@gaz8467 @BroxburnGers @SkySports Doncaster looks and sounds like a buffoon but he's got zero influence on these deals, it's the clubs that debate, vote and decide what they'll put out to tender, Doncaster is just a useful idiot to deflect criticism from the clubs, that's all he's ever been.
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Tarlach Ó Cuinn
(@MiseTarlach) reported
@AgentScotland @SkySports They give more exposure & resources to the English women's league. I've also noticed that they have yet to show an SPFL game on UHD. They treat the game with distain and the sooner SPFL are rid the better.
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Sheff Shell
(@sheff_shell) reported
@SkyUK our broadband down AGAIN!!! What the hell is wrong with it this time??? 🤬 Time for change #crap
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Jack
(@SecurityJM31) reported
@SkyHelpTeam my internet is not working properly everything is connected but internet keeps cutting out
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Jon Price / JJPMedia
(@Rallyman_Wales) reported
@SkyHelpTeam Hi, Broadband been down here since 2am, lots of other people in the local area complaining of exactly the same fault, yet you insist on booking me an engineer visit on WEDNESDAY. Clearly a more widespread issue that needs resolving. When can we expect an update?
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Gary Thomas
(@garythomas0409) reported
@SkyHelpTeam What is the problem and why is it only on live football. It's been going on for months now. I'm paying £4 a month and not getting the service
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Aryan Naik
(@AryanNaik134) reported
@SkySports If they don’t stay up now then wtf
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Dan McMahon™ ⚡↗
(@DanMcMahonF1) reported
@SkySports Do us a favour and have people comment on #NUFC who actually know even a single thing about us. You're one of a number of outlets giving platforms to muppets, asking them to talk about us. We're tired of it. It's lazy, it's stupid and you can do bloody better.
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Ben Murphy
(@muff5) reported
@SkyHelpTeam Openreach need to push a button to activate our fibre but Sky can’t ask them to do it. Sky apparently have to wait another few days in the hope that Openreach will close the job & send the activation code. Never have I ever experienced such poor service & communication failure.
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Claire mosby
(@Clairemosby1) reported
@SkyHelpTeam I am a Sky VIP customer who made the leap to Sky Glass in December, happy we are not! Feels as if the product has been launched way ahead of completing user testing and we the paying customers and now doing this for you. Awaiting yet another SW update!!