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Sky Outage Report in Purley, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 02/04/2026 21:10

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: London, Hounslow, Croydon, Southwark, City of Westminster, Mitcham, Wandsworth, Southall, Orpington, Fulham, Epsom, Welling, Kensington, Greater London and Tadworth.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHounslow Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @MatchroomBoxing @KatieTaylor @SkySports @DAZN_USA Though sadly it was an awful verdict , at best it was a draw

  • northern_puddin Jason Hartley (@northern_puddin) reported from Kensington, England

    I’m watching #riviera on @SkyUK but more fool me. What a contrived load of utter shite. Honestly. Awful.

  • Asianfeet63 BB (@Asianfeet63) reported from Horley, England

    @SkyHelpTeam When it is windy I cannot view my TV. I need to talk to someone from Sky about this because if it cannot be rectified I might as well cancel my contract

  • mustafayadigg bam (@mustafayadigg) reported from Croydon, England

    I have never seen those 2 black presenters before. this was tactical by @SkySports

  • musical_IH Iain Hunter 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@musical_IH) reported from Richmond, England

    @enders1 @cricketworldcup @Channel4 @allstarscricket @ECB_cricket @ICC @SkySports Hence the paywall debate. Sky invests huge amounts of money back into the game, but it comes at the aforementioned price. Rugby has exactly the same problem.

  • Steve__Clare Steve Clare (@Steve__Clare) reported from Brentford, England

    @tims50ave_tim @SkyUK And if he is sacked, I will cancel mine. There, your threat's pretty worthless already.

  • niche27 Nick Beckingham (@niche27) reported from Bromley, England

    @SkyHelpTeam just not good enough. And my line still not working! Cheers 👍

  • Bparlma Bridgette Parlma (@Bparlma) reported from Hammersmith, England

    @SkySports need to get #Eredivisie for their pundits to stop sounding stoooopid 🙄🙄 they never watch it and still think about Robben and RvP ...#jesuswept

  • cfc_jb Jenny Brown (@cfc_jb) reported from Kensington, England

    @DewsTips @SkyHelpTeam That means they must be having a problem at their end. This oddly makes me feel better. 😊

  • FTF19 Freddie the Frog (@FTF19) reported from Lambeth, England

    @stiggyt19 @simonw2811 @MarvinNMorgan @trevor8sinclair @SkySports @BBCSport @talkSPORT @SkySportsNews 💤💤💤💤 always the victim, it’s never your fault..

  • matt_angelo_84 Matt Angelo (@matt_angelo_84) reported from Bromley, England

    @SkyHelpTeam I have been trying to get hold of you for a few days by messenger please can you get someone to contact me. Need my Sky q minibox swapped out. It keeps losing signal to main box

  • aturner200000 - (@aturner200000) reported from Bexleyheath, England

    @GMixture @SkySports Awful challenge

  • debsknig Debbie Knight 🏏🏉 (@debsknig) reported from Lambeth, England

    @SkyUK I have a £55 charge on my phone bill for trying to sort my service out. That’s disgusting! No way to treat a long term customer #ripoff

  • OhLottie Claire Lotriet (@OhLottie) reported from Whyteleafe, England

    @SkyHelpTeam Hi there, I’ve noticed my WiFi has really slowed down over the last month or so –and I mean REALLY slowed down. It can no longer cope effectively with more than one device connected and I keep having to turn my WiFi on my iPhone off to refresh it. Help please.

  • cfc_jb Jenny Brown (@cfc_jb) reported from Richmond, England

    @SkyHelpTeam morning! I’m having an issue with SkyGo today. No content - live or box sets will play. Giving me an error ‘cannot be viewed in this country’.. but I haven’t been abroad or changed any settings

  • mweeink Matthijs Weeink (@mweeink) reported from Wandsworth, England

    @SkyHelpTeam there is some wind outside but constant loss of signal. Absolutely annoying. Recorded F1 qualifying but completely disrupted. Great!

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from London, England

    @EvanJames @SkyUK Legit!!! The line in SE London is just diabolical.. Why are we paying so much for such a terrible service!! And I’ve just upgraded to Sky Q and faster broadband... 💩

  • jamesdanw James Windsor (@jamesdanw) reported from Croydon, England

    My @SkyUK Q box has gone down. Emergency services contacted.

  • deanspread Deano (@deanspread) reported from Kensington, England

    @SkySports wow Liverpool fans cheer Brighton goal. Switch to city goal and full minute later the goal goes in. Terrible

  • jamesdanw James Windsor (@jamesdanw) reported from Croydon, England

    @SkyUK Hi guys no tv signal in SE19 for about an hour now. Powered down the box etc but still nothing

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • squibs1972 Neil Squibs Younger (@squibs1972) reported

    @M_UTDjimmy @ajo1978 @SkySports Your question was - whats he suppose to do - come back and help Maguire defend ? My reply was Yes. Your last reply is just nonsense !

  • Cov_Noa Lee (@Cov_Noa) reported

    During one half of football on #skysports I have lost sound. Lost picture. Programme restarted twice had sound from another programme its froze 4 times ! Can’t wait to get rid. If Only I can get hold of @SkyHelpTeam to cancel !! Living with #skyglass

  • ianmitty Ian Mitty (@ianmitty) reported

    @Dullard_is_Back @SkySports Truly Bad this from sky, very bad

  • Cov_Noa Lee (@Cov_Noa) reported

    @kenzo0873 @SkyHelpTeam During one half of football tonight on #skysports I have lost sound. Lost picture. Programme restarted twice had sound from another programme its froze 4 times ! Can’t wait to get rid. If Only I can get hold of @SkyHelpTeam to cancel !! Living with #skyglass

  • ajayg9383 Ajay (@ajayg9383) reported

    @SkyUK so disgusted with your service. I was watching Young Rock which was screened on Sky Comedy with subtitles. Halfway through the season watched up to episode 6 and then the rest are showing on “peacock” with NO SUBTITLES! Absolute joke!

  • Rawly77 Sarah Adams (@Rawly77) reported

    @SkyHelpTeam fuming! Put my kids to bed, just come down to start watching great British bake off final. Series link cancelled!!! Not amused!

  • QuirkyBirdX jen🧜🏽‍♀️🦕🦩🤓❤️ (@QuirkyBirdX) reported

    I mean I SHOULD be watching bake off right now but once again #SkyQ has LET ME DOWN Sort out your #serieslink @SkyHelpTeam It’s the only thing I subscribe for!!! I’ll just catch up on my old smart tv.

  • Charlick75 Chris Charlick-Roberts (@Charlick75) reported

    @SkyHelpTeam A little patronising. I’ve been a Sky customer for about 15 years. I know how a series link works! I don’t need an article telling me this!

  • ER_Mick Mick Cross ⚒🏏🚂🤘 (@ER_Mick) reported

    @SkyHelpTeam @WillOgborne You should probably stop posting that link as it's no help at all. Sky Q has failed to record the final for anybody who already had GBBO on series link.

  • c7ped Peter Gough (@c7ped) reported

    @Charlick75 @SkyUK We have the same issue and sre totally pissed off!! Now need to watch it on +1 which will be non HD! 1st world problems I know but its really frustrating and careless of @skytv