Sky Outage Report in Purley, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 08: Problems at Sky
Sky is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: London, Croydon, Southall, Catford, Brentford, Hammersmith, Southwark, Greater London, Hounslow, City of Westminster, Wandsworth, Bexleyheath, Orpington, Kensington and Worcester Park.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Internet | |
| Southall |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Jo Gennari 💙 #bemoreshark
(@JoJoTrainers) reported
from
Bromley, England
@SkyHelpTeam Once again abdication all and any customer responsibility
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Jo Gennari 💙 #bemoreshark
(@JoJoTrainers) reported
from
Bromley, England
@OpenreachHelp what does a girl have to do to get the courtesy of a response? @SkyUK are clear it's you holding up service my cancelling the order to reinstate a line that worked the day before ??
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Jo Gennari 💙 #bemoreshark
(@JoJoTrainers) reported
from
Bromley, England
As if moving house without a car isn't stressful enough ..the utter ineptitude of @OpenreachHelp and @SkyUK is astounding. How difficult is it to reconnect a service that was there the day before ? Emails to both CEO with "please do better" sent . Let's see if either read..
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♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱
(@Anita_Fruitloop) reported
from
Dorking, England
@SkyHelpTeam my netflix service keeps breaking up, every time I watch something it then comes up with the error that it can't connect.....
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♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱
(@Anita_Fruitloop) reported
from
Dorking, England
@SkyHelpTeam That ls just ridiculous! Now I have to use up my data just so I can watch it with my Dad because of this stupid rule!!
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Jessica
(@jessica281815) reported
from
Wandsworth, England
@SkyHelpTeam I find it very disingenuous when you tell people to check if it is an internal issue when really you have turned the internet off, when you are already incredibly expensive. Where is my internet?
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♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱
(@Anita_Fruitloop) reported
from
Dorking, England
@SkyHelpTeam I've tried to download Manifest on my tablet but it's telling me I've reached the maximum limit for downloads - I haven't downloaded it anywhere..... not even on my TV and when I did I've deleted it! Help!
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
Bromley, England
Heads drooping down, hardly any communication amongst themselves. For a number of seasons now we’ve lacked leaders on that pitch. As Souness said many times on SkySports & he’s right - which senior players do those youngsters and new signings look up to in that dressing room?
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Dave
(@Dave_mfc87) reported
from
Camberwell, England
Third world problems, having to hotspot tablet from phone to watch #FuryChisora3 as #skywifi is down and no explanation as of yet why @SkyHelpTeam
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Alex Heath
(@ADH_911) reported
from
Bromley, England
@SkyHelpTeam are there issues in BR3 for broadband? Have run diagnostic tests and it says no local issues yet all lights are on router correct but apparently cannot find. Also does not appear to be able to run a line test.
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Lynn rr71
(@LynnRr71) reported
from
London, England
@SkyHelpTeam is there any ownership at all for broadband outage issues and when it will be resolved? Currently paying for broadband & multiroom that doesn’t work & then data on top? That can’t be customer service???
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Jo Gennari 💙 #bemoreshark
(@JoJoTrainers) reported
from
Bromley, England
@SkyHelpTeam Unacceptable..once again abdicating and responsibility for q customer
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Inga Davis-Rutter
(@IngaDR) reported
from
London, England
Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! @SkyHelpTeam
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Simon Bangs 🇬🇧
(@simonbangs) reported
from
Kingston upon Thames, England
@SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.
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Sam
(@SamGibbons89) reported
from
West Molesey, England
******* #SkySports you’re dragging this out… who gives a toss what Jamie thinks 🥱 #EFLCup
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Inga Davis-Rutter
(@IngaDR) reported
from
London, England
Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! 😖
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Jo Gennari 💙 #bemoreshark
(@JoJoTrainers) reported
from
Bromley, England
@SkyHelpTeam No.. It's all @OpenreachHelp fault so Sky can't possibly take an responsibility for their customers... Great service isn't it ?
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♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱
(@Anita_Fruitloop) reported
from
Dorking, England
@SkyHelpTeam But you charge for roaming whereas Virgin Mobile don't which pretty sucks as I'm looking to change providers because of roaming and Sky would have been an option if you didn't charge for roaming!
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Phil Carter
(@PhilSCarter) reported
from
Bromley, England
@SkySports Please no more kid commentary, I’m paying for this service. It’s ridiculous
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Jessica
(@jessica281815) reported
from
Wandsworth, England
@SkyHelpTeam Why is my internet down?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Francis Stewart
(@Dr_F_Stewart) reported
@SkyHelpTeam Calls are not getting through, you are sent onto a switchboard that is automated and results in being sent the link. So basically my only option is to use more phone data at even more cost to myself. What a service.
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Ian Heward
(@ianh_84) reported
@SkySports Sick of hearing about this **** now, people will do what their want and no movement or idea is going to change people doing what their want to do
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RobJ
(@RJacko9) reported
@SkySports Worst knee slide ever
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Michael Clarkson
(@Bolton1251) reported
@SkyHelpTeam Thanks but I can't see any reference to the problem I've described.
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Mark
(@marksmith1973) reported
@SkySports Thing is they knew this would happen as soon as fans were allowed back in stadiums but they chose to ignore that and carry on telling people how to think. Never heard booing for kick it out. And you'd think after 15 months and their message hasn't worked maybe it's time to stop.
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Lau
(@comleylau) reported
@SkyHelpTeam Please could someone help with a billing issue?
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mark
(@mark43959964) reported
@SkySports This is destroying our game. Taking this knee has run its trial and not worked and now they are asking our own fans to go against other fans beliefs on the matter. How bad is all this. This knee business isn’t working at all and nearly a year now it’s *************** tbh
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Stephen Edgar
(@sedgar123) reported
@SkyHelpTeam Logging in says there are no issues but it's terrible. I've done all the troubleshooting. It is usually fine, only today and yesterday have been bad. If there's maintenance going on that's fair enough but it has been poor.
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omar.
(@omarrahman44) reported
Never use Sky broadband it’s the worse, absolutely shitttt @SkyHelpTeam cheaper isn’t always better.
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David
(@davidmnufc) reported
what a shock @SkyHelpTeam broadband not working again. rang 3 times yesterday and the cheeky ****s asked if i wanted sky mobile, your losing my tv as well. crap service, crap product