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Sky Outage Report in Purley, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 02/14/2026 21:50

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: London, Southwark, Wandsworth, Greater London, Croydon, City of Westminster, Hammersmith, Orpington, Hounslow, Kensington, Brentford, Fulham, Merton, Sevenoaks and Mitcham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthwark Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomWandsworth Internet
United KingdomGreater London Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • aturner200000 - (@aturner200000) reported from Bexleyheath, England

    @GMixture @SkySports Awful challenge

  • alspicer Nomnomnom de guerre (@alspicer) reported from London, England

    @StopFundingHate @coopuk @CarlsbergUK @Homebase_uk @LauraAshleyUK @TNLUK @SkyUK @Argos_Online @verynetwork @Morrisons @LidlGB @skiptonbs Don't buy the Mail. Certainly don't support any company that advertises there. Shame on you.

  • Mattmcilroy Matt McIlroy (@Mattmcilroy) reported from Bromley, England

    Why are the @SkyUK Q routers so poor, in the room right next to the router cupboard and signals awful 😭😭😭

  • StevenHilleard steven hilleard (@StevenHilleard) reported from Bromley, England

    @1kevincampbell @leemarkjudges @SkySports We like a different side away from home, just don’t understand it, there’s always a good away support too!

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @p_pelling @SkyHelpTeam Thanks mate, it's still not working after reboot Maybe it's a sign😂😂😂

  • cfc_jb Jenny Brown (@cfc_jb) reported from Kensington, England

    @DewsTips @SkyHelpTeam That means they must be having a problem at their end. This oddly makes me feel better. 😊

  • bronzefish Paul Smith (@bronzefish) reported from Bromley, England

    @SkyUK I have emailed you to complain of your poor service and unable to resolve my broadband issue that appears to be related to the router and I didn’t have this issue when I was with @bt_uk At least @bt_uk gave me the option to speak to a manager! #BadCustomerService

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @p_pelling @SkyHelpTeam I'm on 403 it's not working

  • mustafayadigg bam (@mustafayadigg) reported from Croydon, England

    I have never seen those 2 black presenters before. this was tactical by @SkySports

  • sxyblueyes2 bridie ohalloran (@sxyblueyes2) reported from Merton, England

    @SkyHelpTeam way to go! Gone from the best to the worst in the space of a month! I’ve been with you for 15 years but can’t even get through to cancel! Supposed to do it online nothing works absolute joke!

  • keval_91 Keval P (@keval_91) reported from Brentford, England

    14th July is the day I say bye bye to @SkyUK! No way I’m being spending Shitloads of money on a service that’s doesn’t reward loyalty! 🖕🏽( leaving after the cricket World Cup final)

  • shiparttn shipar ahmed (@shiparttn) reported from Wandsworth, England

    @SkyHelpTeam sky q box been a really painful experience 🤬 last two weeks can’t download on demand can’t cancel anything on schedule recording it’s a mess

  • bburey Bill Burey (@bburey) reported from Croydon, England

    @virginmedia @virginmedia Wow you can’t even keep on top of your communications - if you bothered to look you would of read the ongoing saga about a cancelled install following a move date and broken cable @SkyUK 1 @virginmedia 0 !!! 5 times cheaper to keep a customer than create a new one

  • Taimsss Taimour (@Taimsss) reported from Southall, England

    Spent 50 mins on the phone to sort out a technical issue. Spoke to three people who couldn't help me and tried to sell me an upgrade! Pathetic service. You guys have lost a loyal customer for over 10 years! @SkyUK

  • cfc_jb Jenny Brown (@cfc_jb) reported from Richmond, England

    @SkyHelpTeam morning! I’m having an issue with SkyGo today. No content - live or box sets will play. Giving me an error ‘cannot be viewed in this country’.. but I haven’t been abroad or changed any settings

  • bburey Bill Burey (@bburey) reported from Croydon, England

    @virginmedia Switched to @SkyUK @virginmedia no help - not a great way to keep customers

  • mweeink Matthijs Weeink (@mweeink) reported from Wandsworth, England

    @SkyHelpTeam there is some wind outside but constant loss of signal. Absolutely annoying. Recorded F1 qualifying but completely disrupted. Great!

  • FTF19 Freddie the Frog (@FTF19) reported from Lambeth, England

    @stiggyt19 @simonw2811 @MarvinNMorgan @trevor8sinclair @SkySports @BBCSport @talkSPORT @SkySportsNews 💤💤💤💤 always the victim, it’s never your fault..

  • bronzefish Paul Smith (@bronzefish) reported from Bromley, England

    @SkyUK broadband intermittently dropping connection. Your support tell me it’s due to number of wi fi devices connnected. When I was with @bt_uk this was not an issue. Sky support tell me I have to pay £300 cancellation fee to leave Sky!

  • bronzefish Paul Smith (@bronzefish) reported from Bromley, England

    @SkyHelpTeam Tried that and didn’t help. That is why I had to phone your support.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • bhafctowner Anthony Towner (@bhafctowner) reported

    @SkyHelpTeam Wow! That’s really tactile 🙄 no doubt you’ll still try and charge for a service we can’t use. Worst thing is, you guys are the only providers where we are 😩

  • kimmiewa Kim Jarrett (@kimmiewa) reported

    @SkyHelpTeam @SkyUK 3rd night in a row internet has gone down in the CF62 area 🤬🤬 get it together!!

  • lynda_verco Lynda Verco (@lynda_verco) reported

    @SkyHelpTeam @BeulaNHS We did that. It says there is an outage in your area and we are working on it. It usually takes a couple of hours to fix. It’s been over 4 hours here! 🙄 so do we get a refund for the time it’s been down??

  • TwitchTwiBenno TwiBenno (@TwitchTwiBenno) reported

    I hope @SkyUK knows that I **** in the sink because I couldn’t see due to my tv not working due to WiFi now there’s a **** in my sink and no WiFi

  • Kai_Stone Kai (@Kai_Stone) reported

    @SkyHelpTeam If things couldn’t get any worse, we’ve not had a single upate since your report of the outage and you follow it up with the most condescending tweet. You couldn’t make it more difficult for us that work from home. I’d feel sorry for the customer support department if you had one

  • incompleteocean Ollie ❤️ (@incompleteocean) reported

    @SlowJonesZone @SkyHelpTeam They do it all the time. 5th time in past couple of weeks it’s been down here

  • giles_gary gary (@giles_gary) reported

    @SkyHelpTeam my internet is down. Is there an issue where i live please

  • MockneyDS Simon. (@MockneyDS) reported

    @SkyUK your #broadband is utter shite! If you were as good at broadband as you are at overcharging for terrible television we might get somewhere! #southwales

  • jameswickens James Wickens (@jameswickens) reported

    @SkyHelpTeam is there a known issue with WiFi for sky hubs at the moment? Our wired internet connection is working but it rejects the password for every WiFi device (even though we’ve changed no settings and the password is definitely correct)

  • Bouteacca Bou 📚🧶 (@Bouteacca) reported

    @SqueakySays @SkyHelpTeam It was okay earlier. Don't know exactly when it went down coz BB was freaking. But its been a while now and its still out