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Sky outages and service status in Purley, England

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Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Purley, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 22, 6:21 AM GMT+1.
  • 57% Internet (57%)
  • 21% Wi-fi (21%)
  • 10% TV (10%)
  • 9% Total Blackout (9%)
  • 1% E-mail (1%)
  • 1% Phone (1%)

The latest reports from users having issues in Purley come from postal codes CR8 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Purley, England

The most recent Sky outage reports came from the following cities: Southwark, Croydon, Wandsworth, Redhill, Orpington, Purley, Caterham, Fulham, Lewisham, Thornton Heath, Mitcham, Westerham, Surbiton, Epsom, and Wallington.

CityProblem TypeReport Time
Southwark Wi-fi 1 day ago
Croydon Wi-fi 2 days ago
Southwark Internet 2 days ago
Croydon Internet 3 days ago
Croydon TV 3 days ago
Southwark Internet 4 days ago

Nearby cities with recent reports

Southwark

7 recent signals

1 day ago
Croydon

4 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • AKhan0o7
    Anayat Khan (@AKhan0o7) reported from Croydon, England

    As soon rain hit the floor my @SkyHelpTeam is slow as they waiting for 🌧 . My Internet in South London get worse. Guys please fix this issue. Many thanks

  • LorraineThorn
    GingerLolz (@LorraineThorn) reported from Merton, England

    @SkyHelpTeam Yes, local issue reported, which could take up to 2 hrs to resolve (I first got this response when I checked at around 10pm last night) thanks for your quick response!

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.

  • Empower2Perform
    Shameema Yousuf (@Empower2Perform) reported from Wandsworth, England

    @SkyHelpTeam not very helpful when a customer support individual says “i’ll call you right back” but never does. One of the reasons I’ve left but I do need to get your equipment back so please get someone to contact me please. Even that returns process Sky couldn’t manage. Thanks

  • sid_sollis
    Sid Sollis (@sid_sollis) reported from Bromley, England

    @andy_harnett @SkySports He’s terrible

  • magical_78
    NigelH (@magical_78) reported from Bromley, England

    @SkyHelpTeam hi, we’re due to move out later this month but don’t have our new address yet (we’re renting part of a house with sky already) - is there a way we can use our Sky Q box / viewing card there as we don’t want to cancel given we have 21yrs of history. Thanks

  • pipsiicola
    Philippa🐾🐶 (@pipsiicola) reported from Whyteleafe, England

    @SkyUK hi. How do I ask for my signal to be boosted? For a few weeks now the picture on our TV breaks up &says there is no signal on all channels. Today I was dropped out for Zoom 3 times in 90 minutes!!! I check website and it says no issues in my area. Can someone help please?

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam No.. It's all @OpenreachHelp fault so Sky can't possibly take an responsibility for their customers... Great service isn't it ?

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.

  • RetiredChav
    Danny Flo (@RetiredChav) reported from Croydon, England

    @TravisShawuk @SkySports I think you'll find that anyone with a brain can see it was a unfair advantage. heavily worn hards against brand new softs! It didn't matter how much Lewis fought, he could never win.

  • imogenpowell
    Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England

    @OpenreachHelp Thanks for coming back to me. Yes, it’s a ‘mare. I spoke to provider this morn and they didn’t mention escalation. @SkyUK can you help please?

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam Unacceptable..once again abdicating and responsibility for q customer

  • magical_78
    NigelH (@magical_78) reported from Bromley, England

    @SkyHelpTeam hi - our dish is currently ‘hidden’ by scaffolding but we’ve been able to watch recordings, Netflix etc via apps. These have now stopped and says we need satellite signal-won’t be for a few more weeks yet. Is this normal? Is there a max time the apps work w/o signal?

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Hi, @SkyHelpTeam I am having #broadband issues. The connection keeps dropping. Are there any known issues in SW11 1NG area? If not, there is one!

  • shaks_ldn
    s ldn (@shaks_ldn) reported from Lambeth, England

    @SkyHelpTeam my internet has been pretty much down / intermittent past few hours!

  • k8tyDavies
    Kate Davies (@k8tyDavies) reported from Worcester Park, England

    @SkyHelpTeam just wanted to say I’ve just had amazing customer service from a guy called Sherwin!! He was so helpful and really polite and friendly #greatservice

  • richnewm
    richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyHelpTeam so why is my Internet down yet again becoming a joke now

  • silkskt
    Silka (@silkskt) reported from Camberwell, England

    @SkyUK I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.

  • martinjorourke
    Martin O'Rourke (@martinjorourke) reported from Wandsworth, England

    @SkyHelpTeam hi, my phone line has been down for 3 weeks, I've tried everything online to fix it but it's still not working, how can I speak to someone?

  • InsaneGoon3r
    Insane Gooner (@InsaneGoon3r) reported from Croydon, England

    @richardajkeys Why is this irritating man still on twitter? I must say the quality of presenters on @SkySports is A* these days compared to those awful days of old!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • GavYoung
    Gavin Young (@GavYoung) reported

    @zola_254 @SkySports never mentioned once by commentators, stone wall foul

  • geemangeegee
    Graeme”Gremlin in the Machine” (@geemangeegee) reported

    @SkySports He has to be the worst pundit ever to grace that seat on Sky Sports🙄

  • XoReecey24c
    Tesfaye 🔋 (@XoReecey24c) reported

    @LDNFootbalI @SkySports Please let him go Save him the stress and pain He’s still too young for all this problems he’s facing

  • frencho14
    Notcherino. (@frencho14) reported

    @SkySports any chance of a red button option so i can watch football without commentators please...they are all awful

  • Gumpos
    Kathy G (@Gumpos) reported

    @WeAreOpenreach @SkyUK Any idea when outage for days at OX27 might be fixed? A bunch of us with different providers (notified), no update. Initial OR engineer said not his job to fix; had to be handed to another level. Causing many probs, some info wd be good pls?

  • kcworldsports
    Kcworld (@kcworldsports) reported

    @Chels_HQ @SkySports They will never ask you

  • Ian4cricket1
    tellingithowitis (@Ian4cricket1) reported

    @HawkNooky00 @SkySports Up there with the worst

  • ricke_rique
    pr 💪🙂‍↕️ (@ricke_rique) reported

    @DeadlineDayLive @SkySports genuinely wtf is wrong with the board but aye if we gon get more laughs like nov 2025 im here for it

  • Holliebear80
    Kate (@Holliebear80) reported

    Never had an issue with Sky but this last few weeks they’re testing my patience. @SkyHelpTeam wanna tell me why you think you’re charging £41 for early mobile termination when the number that was cancelled belonged to my Dad …. Who died 6 weeks ago and you were told this!!!

  • Coal004
    G.coal💙💯 (@Coal004) reported

    @Blue_Footy @SkySports Who’s this idiot ?