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Sky Outage Report in Purley, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 02/18/2026 12:25

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (48%)

    Internet (48%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: London, Croydon, Southwark, City of Westminster, Isleworth, Fulham, Orpington, Hounslow, Wandsworth, Greater London, Hammersmith, Kensington, Brentford, Merton and Sevenoaks.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • adam_mcclelland Adam McClelland (@adam_mcclelland) reported from Croydon, England

    @SkyUK told engineer would call an hour before arriving and now told (after no phone call) that it is a customer no show as he visited abd didn’t call. Now need to wait two weeks and take another day off work!! Terrible service!!

  • MichelleMid Michelle 🖤 (@MichelleMid) reported from Wandsworth, England

    @SkyHelpTeam I had new WiFi/sky q/router installed today. Now Dyson and Sonos products aren’t reconnecting to the WiFi - the WiFi is otherwise working. Could it be a router problem? Thanks.

  • Shed4Ever Shed4Ever (@Shed4Ever) reported from Wandsworth, England

    @SkyHelpTeam funny how my neighbors have the same problem call there provider and it’s fixed next day I told you lot yesterday guess what not fixed you haven’t even been to the box at my address just want to run line test

  • nistasan Sandra McKay (@nistasan) reported from London, England

    @SkyHelpTeam hi our broadband is down - orange light on hub for Internet. Any known issues in se23? Done the online diagnostic with no joy. Thanks.

  • Shed4Ever Shed4Ever (@Shed4Ever) reported from Wandsworth, England

    @SkyHelpTeam having issues with my phone line no dail tone and your system checks say it’s all ok Engineer booked I have had no update

  • THEWHITLAM THEWHITLAM (@THEWHITLAM) reported from Lambeth, England

    @SkySports the commentators keep apologising for bad language we might hear. But the ‘offenders’ are the managers and subs etc. Why not just tell them beforehand to try to stop swearing ?

  • darriekylie Darren (@darriekylie) reported from Kensington, England

    @SkyHelpTeam so I spoke to someone at broadband who can only tell me there’s an outage in my area 5 days of not being able to work from home is not good they advised to contact Openreach they say speak to u, possible to get any answers on this issue! frustration is setting in.

  • adjemal Aydin Djemal (@adjemal) reported from Bromley, England

    @SelenDjemal @SkyUK sky broadband is crap I’ve been told by many people. Go BT they are the best.

  • happydogplumb Happy Dog Plumbing (@happydogplumb) reported from Wandsworth, England

    @SkyHelpTeam URGENT: our broadband is playing up, wifi not working and intermittent Ethernet connection. Have tried tests and help online but no joy. We are key workers and working from home so need internet to communicate with customers - please help

  • adjemal Aydin Djemal (@adjemal) reported from Bromley, England

    @SelenDjemal @SkyUK Absolutely disgusting. Happy to take your money but not happy to sort a service which is more important than ever during lockdown!!!

  • Lizzie_Farrant lizzie farrant (@Lizzie_Farrant) reported from London, England

    @SkyHelpTeam I am an NHS worker WFH and my broadband has stopped working. 2hrs of going round in circles with online support. Now way to speak to anyone. Please help!!!

  • adjemal Aydin Djemal (@adjemal) reported from Bromley, England

    @SelenDjemal @SkyUK Ask for your complaint to go MD level they have to pass it onto them.

  • AlyMac1 Alyson (@AlyMac1) reported from Kingston upon Thames, England

    Wtf. Is this Bees TV @skysports

  • darriekylie Darren (@darriekylie) reported from Kensington, England

    @SkyHelpTeam 5 days is not good without any service at all?

  • TommBrownn Tom Brown (@TommBrownn) reported from Wandsworth, England

    @SkyHelpTeam hi guys - trying to watch ITV opening show that was on this morning but says I don’t have required subscription however I have ultimate on demand. Never had this issue before - have tried turning off mains and back on. Can you help pls

  • Miaopow T (@Miaopow) reported from Richmond, England

    @SkyHelpTeam how do I cancel Sky? Says don’t call

  • Shed4Ever Shed4Ever (@Shed4Ever) reported from Wandsworth, England

    @SkyHelpTeam very disappointed with sky never had a problem with them now I have a problem there ******* me about my phone line has been knocked off on the box on my landing I told them this but yet you want to run a line test that of course will fail

  • stefanohat Stefano Hatfield (@stefanohat) reported from Hammersmith, England

    I know you should support your local team, but that’s not supposed to apply to bloody @SkySports - enough of the BrentfordFC love-in already. #COYW! #FFC #BREFUL

  • Hammers71 Gary Mitchell (@Hammers71) reported from Bexleyheath, England

    @SkyUK No satellite signal as of 6am I this morning and we’ve gotta wait 11 days for an engineer to come & fix the problem ?!! - wasn’t expecting that !

  • jonellacottCPFC Jon Ellacott (@jonellacottCPFC) reported from Croydon, England

    @SkyHelpTeam It's OK he has literally just phoned, he has only just been given the job. Thanks for your help.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • GavDarley GavD (@GavDarley) reported

    @leedsthat @SkySports watching the highlights of the #lufc game, where was the coverage of this incident please? Was surely noteworthy? Don't want to be a conspiracy theorist but well dodgy is that

  • jocky66 Paul H (@jocky66) reported

    @SkyHelpTeam Hi,I have the full skyq, so have enabled the Para+ app. The phone/tablet version has updated and I need to sign in,I have forgot my password,is it easy to reset,and do I do it via skyq app or on my phone, I am still signed in to the skyq app. Thanks.

  • markbob917 Mark Roberts (@markbob917) reported

    @SkySports How is it incredible commentary? It’s almost as bad as that stupid idiot Tyler’s.

  • opponggodfred27 GD (@opponggodfred27) reported

    @CFC_Jamie431 @AbsoluteChelsea @SkySports Guy knew he was playing like ****. Ba I still believe in him to make a great come back.

  • ColinValla Colin ..VALHALLA....VALLA (@ColinValla) reported

    @GNev2 @SkySports @ManUtd Roll.up.folks watch man utd rebuild With Maguire as Captain Mcfred as midfield And no fit strkr at.the club On plus side Brighton have lost Bissouma And Cucarella,so if Utd struggle against them u will see how poor they are 🥱🥱🥱🥱🥱🥱💯👍

  • esduaeropa ْ (@esduaeropa) reported

    @Denilscene @AbsoluteChelsea @SkySports They didn't play good, but I'm 100% agree on your take on their position tho. It's stupid.

  • george09358534 george (@george09358534) reported

    @ChelsLad66 @SkySports No way did he say this, just goes to show how stupid these pundits are

  • GingerB89 Ginge (@GingerB89) reported

    @SkySports What a terrible top and shorts colour combination

  • alexabliss1877 WWE is Bliss 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@alexabliss1877) reported from Llanelli, Wales

    @SkyHelpTeam about time now Sky let us have Sky Sports channels and BT sports channels only without having to add on and pay for the Signature pack for channels I never watch. Bt do it why can't Sky?

  • 16th_man The 16th Man 🏉🦁 (@16th_man) reported

    @SquidgeRugby @SkySportsRugby and @SkySports have let down paying customers on this one… People pay a lot of money and to be presented with that is ridiculous