Sky

Sky Outage Report in Purley, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 03/11/2026 09:45

March 11: Problems at Sky

Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (31%)

    TV (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: London, Wallington, Brentford, Orpington, City of Westminster, Croydon, Hounslow, Southwark, Hammersmith, Mitcham, Isleworth, Sidcup, Kingston upon Thames, Southall and Carshalton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomWallington Wi-fi
United KingdomLondon Internet
United KingdomBrentford Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • FinleyTheFloof 🐺FinleyTheFloof🐺 (@FinleyTheFloof) reported from London, England

    @SkyHelpTeam sky WiFi sucks so bad around here rm8 area so slow please fix

  • The_Dark_knght Mikei. Hall (@The_Dark_knght) reported from Kensington, England

    @SkySports we hear Man City’s Mendy in the news but what about Everton‘s Gylfi Sigurdsson why is he never mentioned is it because he’s white?

  • jacquilowe Jacqui Lowe (@jacquilowe) reported from London, England

    @SkyHelpTeam No B/band since 30th, team say system won’t let them book engineer ‘because it’s an outage’. Know this is resolvable because engineer visited neighbour on 31st - fixed in 5 mins flicking switch on the road.

  • londonwhispers LittleLondonWhispers 💙 (@londonwhispers) reported from Kensington, England

    I don’t often rant but @skyuk the 9 hrs we’ve wasted with your customer service is a joke. I’ve been a customer of yours from day 1 how on earth do you cancel someone’s broadband & tell them you can’t reinstate it until December 31st #WFH

  • martinjorourke Martin O'Rourke (@martinjorourke) reported from Wandsworth, England

    @SkyHelpTeam hi, is there an outage in SW17?

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @SkyUK I'm a gold member And still waiting for my refund more then 1 week know and the operators keep on saying its been refunded to my credit . Operators should listen to customer and not do what they won't

  • martinjorourke Martin O'Rourke (@martinjorourke) reported from Wandsworth, England

    @SkyHelpTeam hi, my phone line has been down for 3 weeks, I've tried everything online to fix it but it's still not working, how can I speak to someone?

  • Mark_BarkingFC Mark S (@Mark_BarkingFC) reported from London, England

    @SkyHelpTeam @SkyHelpTeam are there broadband issues in IG11 , very slow and tv saying not connected

  • maryyasmine Mary 🍒 Ben Chilwell simp | لويس 💖 (@maryyasmine) reported from Kensington, England

    @LunaForeverr @JamilaJemstone @SkySports Because we know Sky prefers when people are horrible to each other, textbook Murdoch

  • Mark_BarkingFC Mark S (@Mark_BarkingFC) reported from London, England

    @SkyHelpTeam Need more help here William , test says everything is fine , tv box says no connection, tried the reboot no joy

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @SkyHelpTeam Att Nathan Not working. So every bit oF money is crushal to me If specific instructions are given froM a customer for a date this shoUlD be accepted last month was fine But unfortunately this month was not equals I asked the operative serial times why u never toOk the mon

  • LouKF93 LF (@LouKF93) reported from London, England

    @SkyHelpTeam Lots of static and scrambled picture and then switches off saying satellite signal is not working.

  • angegillis Ange Gilly (@angegillis) reported from Lambeth, England

    @SkyHelpTeam I bought a Google mesh system because my wifi is crap in my house. Google are saying my modem needs to be changed into bridge mode. How does one do that? Can someone help please?

  • RicciCastro Babajou (@RicciCastro) reported from Wandsworth, England

    @SkyHelpTeam any update on outage in Wandsworth area. Status page says everything is fine & no planned works listed. @SkyUK

  • RetiredChav Danny Flo (@RetiredChav) reported from Croydon, England

    @Declanlyall @gilberto_keteng @SkySports So if someone lunges at you and they are never going to make the corner you are supposed to get out of their way?

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @SkyHelpTeam Equals. I complained. Via to me complainIng I clOsed all accounts down And spoke to Sky And said I'm not happy I got to pay only for the sim for a few months then Back to normal price there no reduce nothing still not happY My name is mr fabio. Freemantle

  • angegillis Ange Gilly (@angegillis) reported from Lambeth, England

    @SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??

  • Joybalfe Joy Balfe (@Joybalfe) reported from Whyteleafe, England

    @virginmedia absolute p- take on price charges £8.50 extra in this current climate. Shoddy service - time to believe in better @SkyUK

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @SkyHelpTeam GooD afternoon Nathan Thank for reaching out to Me Ok so 2 things So the problem was on the 7th of this month my tv and broadband taken And the mobile was not taken on the 7th I gave specic instructions cause last year in Feb I had a very bad accident. Know I'm much better

  • RetiredChav Danny Flo (@RetiredChav) reported from Croydon, England

    @TravisShawuk @SkySports I think you'll find that anyone with a brain can see it was a unfair advantage. heavily worn hards against brand new softs! It didn't matter how much Lewis fought, he could never win.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • angelkiss1975 Hazel Clarke (@angelkiss1975) reported

    @LeighNicholson @SkyUK @bt_uk Totally agree we have nothing but problems with it!

  • Mugsy0151B Paul (@Mugsy0151B) reported

    @JimClay23873610 @Soctty123 I support tranmere I dgaf if klopp wins the raffle at the school fair tbh mate I just see what I see And I see that the whole premier League is the worst league in the UK Money after money after money, all hyped to hate by skysports They even turn own against own .....

  • jmstern84 James (@jmstern84) reported

    @SkyHelpTeam Hi there. Live TV is fine. It's just On Demand is slow and laggy. The network is randomly d/c and reconnecting every 30sec or so and also randomly the image shrinks, moves to the top left, bottom left, bottom right, top right, and then the box resets! Maybe a dodgy box?

  • Leedsboy22 Andy (@Leedsboy22) reported

    Mad it's easier to get coverage of a Leeds game in the usa or any premier league for that matter even on Saturday 3pm no tv coverage around in the uk but usa have it all then our own country has **** all we all pay stupid money to see hardly any sport's @SkySports @BTsports

  • D230191 Daniel (@D230191) reported

    @SkyHelpTeam Hi, I’m looking to find out why my internet keeps dropping? I tried contacting but always get unavailable whenever I phone, checked my area for an outage but says it’s fine, becoming a joke, can use it for few minutes and then cuts out, waste of money this broadband.

  • Treborf67 Trebor F (@Treborf67) reported

    @btsport @btsportfootball What a crock of **** Palace v Brentford unwatchable due to interference Fulham v Brighton unwatchable due to interference @SkySports Watford v Boro no problems

  • normanmacsween Norman MacSween (@normanmacsween) reported

    @SkyUK have you ever considered a child friendly remote for any of your box's? Even having the battery compartment secured would be a big help. Or an option to lock the buttons. Just a thought

  • nath_fag LordLoveRocket (@nath_fag) reported

    @SkyHelpTeam @skytv been sat at the computer waiting for one of your "experts" to become available to send me a message all day. This service closes at 19:30 by which time I'll have sat waiting for over 6 hours. Totally unacceptable, shocking service 😡😡😡

  • AlKeeler17 Al Keeler (@AlKeeler17) reported

    Even for @SkySports this commentary is bad, so one sided. It's normally bad against #boro but this is horrid. #WATMID

  • NathRNath Nathan Richardson (@NathRNath) reported

    @paulmcloskey @SkyHelpTeam @virginmedia Both help teams are a ******* joke. One doesn’t help you and the other barely speaks English