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Sky outages and service status in Purley, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 4 outage signals in the last 24 hours around Purley, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Jun 2, 12:24 AM GMT+1.
  • 65% Internet (65%)
  • 22% Wi-fi (22%)
  • 5% E-mail (5%)
  • 4% TV (4%)
  • 3% Phone (3%)
  • 1% Total Blackout (1%)

The latest reports from users having issues in Purley come from postal codes CR8 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 2: Problems at Sky

Sky is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Purley, England

The most recent Sky outage reports came from the following cities: Southwark, Coulsdon, Croydon, Redhill, Warlingham, Wandsworth, Purley, Epsom, Sutton, Tadworth, Leatherhead, Caterham, Blackheath, Banstead, and Beckenham.

CityProblem TypeReport Time
Southwark Wi-fi 15 hours ago
Southwark Internet 16 hours ago
Southwark Internet 17 hours ago
Coulsdon Total Blackout 19 hours ago
Croydon Internet 2 days ago
Southwark Wi-fi 2 days ago

Nearby cities with recent reports

Southwark

8 recent signals

15 hours ago
Croydon

8 recent signals

2 days ago
Coulsdon

1 recent signals

19 hours ago
Redhill

1 recent signals

6 days ago
Warlingham

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • icbm24
    John (@icbm24) reported from Croydon, England

    @SkyHelpTeam Sky Broadband down in SE25 London area. Can you give me an update on it?

  • simonbangs
    Simon Bangs 🇬🇧 (@simonbangs) reported from Kingston upon Thames, England

    @SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Hi, @SkyHelpTeam I am having #broadband issues. The connection keeps dropping. Are there any known issues in SW11 1NG area? If not, there is one!

  • Jmariom86
    J- Blüdhavens guard (@Jmariom86) reported from Eltham, England

    @SkyHelpTeam hi, I've had no fibre optic Internet since 9am today - have checked the service via the app and it seems to be OK - any help?

  • magical_78
    NigelH (@magical_78) reported from Bromley, England

    @SkyHelpTeam hi - our dish is currently ‘hidden’ by scaffolding but we’ve been able to watch recordings, Netflix etc via apps. These have now stopped and says we need satellite signal-won’t be for a few more weeks yet. Is this normal? Is there a max time the apps work w/o signal?

  • Phil_Swallow
    Phil Swallow (@Phil_Swallow) reported from Croydon, England

    @SkyHelpTeam @boydhilton It offers UHD then says “No programmes are currently being broadcast on this channel”. The problem is 100% with Sky!

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @SkyHelpTeam As I said I’m not home right now and because there was no internet at home for two hours my dad was forced to go into London to work. I’d like to know why workmen turned up outside, cut wires and took a telephone pole down and we weren’t given warning.

  • LorraineThorn
    GingerLolz (@LorraineThorn) reported from Merton, England

    @SkyHelpTeam Yes, local issue reported, which could take up to 2 hrs to resolve (I first got this response when I checked at around 10pm last night) thanks for your quick response!

  • NatalieNooNah
    Natalie 🦋 (@NatalieNooNah) reported from Camberwell, England

    He said ‘is it the normal way?’ To which my partner replied ‘how would you spell my surname the “normal” way?’ He tutted and put the phone down again 🙄🙄🙄🙄 we are FED up with our current supplier and just want to switch to @SkyUK instead of them, we can’t fill in forms online

  • jessica281815
    Jessica (@jessica281815) reported from Wandsworth, England

    @SkyHelpTeam Why is my internet down?

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @SkyHelpTeam I don’t think you understand me at all. I’m saying workmen turned up with no warning. They ripped cables down and were taking the telephone pole down. We weren’t warned of any work.

  • SumanBhuchar
    Suman Bhuchar (@SumanBhuchar) reported from Wandsworth, England

    @SkyHelpTeam is there an outage in tooting? I haven't had any internet this morning so unable to work

  • denyermc
    Mary Denyer (@denyermc) reported from Headley, England

    @SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam No.. It's all @OpenreachHelp fault so Sky can't possibly take an responsibility for their customers... Great service isn't it ?

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Anyone else around #Northcoteroad having @SkyUK @SkyHelpTeam #broadband issues?

  • LisaMaylin
    Lisa Maylin (@LisaMaylin) reported from Banstead, England

    @SkyUK please can you explain how you can treat your elderly customer (of nearly 30 years) so appalling? You should be ashamed! Please let me know who I can contact to complain on my fathers behalf!

  • LJS111
    Louise S (@LJS111) reported from Lambeth, England

    *******, Geoff. That’s harsh. Maddison should have just walked off. #SkySports

  • martinjorourke
    Martin O'Rourke (@martinjorourke) reported from Wandsworth, England

    @SkyHelpTeam hi, my phone line has been down for 3 weeks, I've tried everything online to fix it but it's still not working, how can I speak to someone?

  • sid_sollis
    Sid Sollis (@sid_sollis) reported from Bromley, England

    @andy_harnett @SkySports He’s terrible

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • ToonFan14
    EverythingFootball (@ToonFan14) reported

    No real issue with this in a European game. But the bias and “lopsidedness” in @SkySports, @footballontnt coverage towards 6 clubs has made most “other 14” fans unsubscribe.

  • freddie_alex
    Freddie 🌈 and Freya 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@freddie_alex) reported

    Dear @SkyHelpTeam my broadband is down and when I checked to see if any outages online you tell me I don't have broadband with you! I do. What is going on?

  • JamieHoskins15
    J Hoskins (@JamieHoskins15) reported

    @WeAreTheOverlap This little weapon is the biggest buzz word speaking click bait merchant in the world He was a QPR fan, has multiple football pages on X and somehow worked his way in to this **** @SkySports now produce for our subscriptions Just an arrogant cheeseball who’s jumped on the wagon

  • AlanTom86440190
    Alan Tomlinson (@AlanTom86440190) reported

    @SkySports No pgmol to help this time

  • Ngalay619
    Worthy Opponent (@Ngalay619) reported

    @Blue_Footy @SkySports they must be very Stupid

  • Robertnotts
    Robert J Kent (@Robertnotts) reported

    @mgsevs @SkySports He’s never recovered But four minutes later, Forrester slotted home from the spot to level after Sam Parkin had inexplicably handled Matt Hamshaw's corner.

  • garethholt
    Gareth Holt (@garethholt) reported

    @SkyHelpTeam my 90 year old mum is a loyal Sky customer and loves to watch tennis. How about a month's trial of TNT Sports for her so she can watch the French Open?

  • fozman74
    David Foster (@fozman74) reported

    @SkySports Climate change is a load of bollocks , shut ******** up

  • assibit
    CFC Captain (@assibit) reported

    @Blue_Footy @SkySports Kudos to the top herachy of AC Milan. Until the clowns emulate AC Milan, I will never trust them. @Blue_Footy please, kindly draw their attention to what AC Milan has just done after the end of Season review.

  • serbs236180
    Serbs (@serbs236180) reported

    @SkySports can you ******* please add a setting to your app so that I don’t get bothered with WSL nonsense. Sick to ******* death of notifications about people I’ve never ******* heard of and have zero interest in. Thank you in advance.👍