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Sky outages and service status in Purley, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 4 outage signals in the last 24 hours around Purley, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 6, 11:10 AM GMT+1.
  • 65% Internet (65%)
  • 20% Wi-fi (20%)
  • 7% Total Blackout (7%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 2% Phone (2%)

The latest reports from users having issues in Purley come from postal codes CR8 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 6: Problems at Sky

Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Purley, England

The most recent Sky outage reports came from the following cities: Southwark, Croydon, Wandsworth, Orpington, Epsom, Caterham, Banstead, Sutton, Redhill, Bromley, Purley, Coulsdon, Warlingham, Tadworth, and Leatherhead.

CityProblem TypeReport Time
Southwark Internet 3 hours ago
Croydon Internet 19 hours ago
Southwark Total Blackout 21 hours ago
Wandsworth Wi-fi 22 hours ago
Orpington Wi-fi 2 days ago
Croydon Internet 2 days ago

Nearby cities with recent reports

Southwark

11 recent signals

3 hours ago
Croydon

8 recent signals

19 hours ago
Wandsworth

1 recent signals

22 hours ago
Orpington

1 recent signals

2 days ago
Epsom

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • The_Woodsy
    Woodsy #EndLockdownNow #NoVaccinePassports (@The_Woodsy) reported from Wandsworth, England

    Question to @SkySports : How is it, that when Spurs win, the other team never turned up, it’s never that Spurs didn’t allow the opposition to play and deserved the win, never!

  • imogenpowell
    Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England

    @OpenreachHelp Thanks for coming back to me. Yes, it’s a ‘mare. I spoke to provider this morn and they didn’t mention escalation. @SkyUK can you help please?

  • RetiredChav
    Danny Flo (@RetiredChav) reported from Croydon, England

    @TravisShawuk @SkySports I think you'll find that anyone with a brain can see it was a unfair advantage. heavily worn hards against brand new softs! It didn't matter how much Lewis fought, he could never win.

  • fulhamnonny
    Rhi (@fulhamnonny) reported from Camberwell, England

    @SkyHelpTeam A second day of no internet.. This means 1. I cannot do my job as I’m WFH. 2. I cannot study/ revise for my uni exams next week. I’m wondering WHEN service will be resumed. I can see the connection box from my window and 2 different engineers (3x) visited yesterday.

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @SkyHelpTeam I don’t think you understand me at all. I’m saying workmen turned up with no warning. They ripped cables down and were taking the telephone pole down. We weren’t warned of any work.

  • LisaMaylin
    Lisa Maylin (@LisaMaylin) reported from Banstead, England

    @SkyUK please can you explain how you can treat your elderly customer (of nearly 30 years) so appalling? You should be ashamed! Please let me know who I can contact to complain on my fathers behalf!

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam There is no button that says ‘yes I need more help’ I have spoken to the ‘mobile team’ this morning and they are utterly useless

  • sid_sollis
    Sid Sollis (@sid_sollis) reported from Bromley, England

    @andy_harnett @SkySports He’s terrible

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice

  • nick_davison10
    Nick Davison (@nick_davison10) reported from Worcester Park, England

    @SkyHelpTeam Have you read the thread? Your member ogvstaff said the price would be guaranteed when I called back. That's bloody poor.

  • ZeGermanShibe
    Akane Vallery Uchida (@ZeGermanShibe) reported from Camberwell, England

    @SkyHelpTeam Internet down / intermittent in SE17. Can't even run the test, it just doesn't connect on my PC. Router lights are all green. Will this be resolved soon?

  • InsaneGoon3r
    Insane Gooner (@InsaneGoon3r) reported from Croydon, England

    @richardajkeys Why is this irritating man still on twitter? I must say the quality of presenters on @SkySports is A* these days compared to those awful days of old!

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    So looking up online it appears the @SkyUK / @SkyHelpTeam internet might be down for a few days in Bromley. You really do suck Sky.

  • richnewm
    richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyHelpTeam so why is my Internet down yet again becoming a joke now

  • neilclarke3
    Neil ❌🇬🇧 (@neilclarke3) reported from Lambeth, England

    @kaye09 @SkyHelpTeam It has not corrected since the clocks changed on the weekend. I have an older Sky box… I guess they want us to upgrade 🙄🙄 shame to confuse people especially any elderly . They need to address the issue

  • SabinaNKhan
    Sabina Khan (@SabinaNKhan) reported from Croydon, England

    HONESTLY @SkyHelpTeam I’ve called now 15 times and yet I cannot get anyone to help me with my broadband activation. I’m now out of internet for 3 working days and have had to pay £45 bundle to work from home because I wasn’t expecting this delay.

  • OpenMindMH
    Rachel (@OpenMindMH) reported from Wandsworth, England

    @SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!

  • simonbangs
    Simon Bangs 🇬🇧 (@simonbangs) reported from Kingston upon Thames, England

    @SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.

  • helen0107
    Helen Charlesworth 💙 (@helen0107) reported from Bromley, England

    @SkyHelpTeam Any issues in the BR5 area with internet? Mine has been off more than on all day!

  • SabinaNKhan
    Sabina Khan (@SabinaNKhan) reported from Croydon, England

    @SkyHelpTeam can you please urgently assist - our broadband has gone down and the landline is dead so I can’t call your customer services. I need to get back online urgently for work.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • JomzTimo
    timo. t. (@JomzTimo) reported

    @SkySports It’s not easy you perverts. You want to create an algorithm to make us fail to win. Every team in the premier league is promoted or stayed because they deserved it. So stop this silly agenda.

  • BookofAEGIS
    BookofAEGIS (@BookofAEGIS) reported

    I don't know why Villa (#avfc) fans have only just realized how much of a rage-baiting prick this fella is? If you think this shits bad? Look at the state of his TikTok & YouTube accounts, the fact he's associated with @SkySports is enough to cancel your subscription.

  • PAFCRyan
    Ryan (@PAFCRyan) reported

    Hey @SkyHelpTeam any chance you can get your WiFi issues sorted, it's been down for over an hour now and there is not a chance am I doing that diagnostic crap a 12th time...

  • EmirCTID
    Emir🇸🇪 (@EmirCTID) reported

    @mcfc_lads @SkySports Next season is a must can’t be having 3 very poor seasons in a row

  • chiara_laguzzi
    L@gucci (@chiara_laguzzi) reported

    @SkyItalia @SkySports being the italian platform to broadcast Wimbledon you should organize and be able to cover all the matches. Poor pay tv and and quality of commentators

  • saintmattc
    Matt (@saintmattc) reported

    @donald_merv @gram2001uk @SkySports What a rude individual. If you dont like what im saying, get off the timeline. No need for the abuse, what a charmer you are!

  • mcrossley62
    Crob (@mcrossley62) reported

    @SWFCTrust Anyone subscribing to @SkySports and complaining about this is part of the problem. Can’t have it both ways.

  • Jon9Cofc
    JON. SWEENS,🇬🇧🇮🇱,,⚽KNOCKERS 25, (@Jon9Cofc) reported

    @SkySportsNews Wot has happened to @SkySports all these awful awful presenters and reporters,,THEY USED TO HAVE ALL BEST EVERYTHING,NOW SCRAPING THE BOTTOM OF THE BARREL

  • d5_rss
    D5RSS 🇬🇧 (@d5_rss) reported

    @Hudsonweather @SkySports It was never going to be a 3pm kick off.. Bradford are stuck in the 1980's.

  • fannyanne55
    Chantelle ☀️🌙💫💚 (@fannyanne55) reported

    Trying to get someone from @SkyHelpTeam to help you is like trying to get blood from a stone!!! 😡😡