Sky

Sky Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 12/12/2025 17:50

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: Hammersmith, Southwark, Wandsworth, London, City of Westminster, Croydon, Redhill, Southall, Greater London, Hounslow, Brentford, Fulham, Thornton Heath, Reigate and Dorking.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomSouthwark Total Blackout
United KingdomWandsworth Phone
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomCity of Westminster Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • wondermouse Mark Phillips (@wondermouse) reported from Hammersmith, England

    @SkyHelpTeam 2/2 website said call 0344 241 1280 this just sends us back to web again! Please help as she can’t access recordings on her sky box!

  • BashWords Basheer Khan (@BashWords) reported from Wandsworth, England

    Imagine the outcry if someone made a sob story about a poor little German girl in occupied France during WWII. Well that’s exactly what @SkyUK has done with @TheSecretGarden and Partition. The opening scenes are a literal whitewash 😡

  • SianRilstone Siân Rilstone (@SianRilstone) reported from Wandsworth, England

    My @SkyUk broadband dropped out for several minutes three times during my #NHS virtual clinic today. Do you know what’s more difficult than doing a virtual clinic without internet? Complaining or getting help from @SkyHelpTeam (1/2)

  • phiebramley sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam need help with the download speed of my internet

  • phiebramley sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam really getting fed up with your crappy internet. Signal strength excellent download speed poor all other devices disconnected from the internet but can’t watch a film I bought from you on the sky store via my @NOWTV box. Gonna have to change broadband providers

  • GokhanVardar1 Gokhan Vardar (@GokhanVardar1) reported from Kingston upon Thames, England

    Can @SkyUK @SKYbroadbandPH @SkyNews can reinstate my landline and broadband. Don’t have both services for awhile and can’t get any help.

  • wondermouse Mark Phillips (@wondermouse) reported from Hammersmith, England

    @SkyHelpTeam trying to help an elderly lady reset her sky PIN. It failed to do from Sky box. Went online but couldn’t link her account number to sky ID. 1/2

  • hayleykenny Hayley Kenny (@hayleykenny) reported from Lambeth, England

    @OpenreachHelp hi I reported a problem on Monday lunchtime - we have no internet connection and it’s an external issue according to @SkyHelpTeam - when will someone arrive? I work from home and haven’t been able to do so for FIVE DAYS

  • billybest99 Billy Best (@billybest99) reported from Bromley, England

    @SkyUK can you contact me about adding anytime talk to my package please. Every time I call you the automated service hangs up.

  • SamRBean Sam Bean (@SamRBean) reported from Merton, England

    @SkyHelpTeam The last 3 days or so I have had such rubbish connection with Sky broadband. Sky Q loses connection (wired), Xbox doesn’t connect (wired), and phones don’t do anything when using WiFi. Download and upload speeds are all over the place. Help?

  • phil_cullum Phil (@phil_cullum) reported from Eltham, England

    Who designed the new @SkySports app, absolutely useless, slow , cumbersome, hard to navigate. Bring back the old one.

  • glenoglaza1 Glen Oglaza (@glenoglaza1) reported from Croydon, England

    Why are these idiot #Skysports commentators banging on relentlessly about Spurs ???? This is Leeds Utd v Arsenal !! Someone tell them FFS 🙄🙄

  • WorthyRW Rob Worthington (@WorthyRW) reported from Epsom and Ewell District, England

    @jackdavy24 @SkyHelpTeam I have the same problem. Some help would be very welcome @SkyHelpTeam

  • RandolphHam79 Randolph Ham (@RandolphHam79) reported from Hammersmith, England

    @SkyHelpTeam @OpenreachHelp engineer scheduled. However it's not the first time having problems with #skyBroadband since September. It's the 4th and it is just #ridiculous. I work from home and I cannot do anything. Besides you will not compensate the distress and extra mobile data purchased.

  • TheSpainTrain TheSpainTrain (@TheSpainTrain) reported from Lambeth, England

    What ******** is this new @SkySports app all about? How do I get the old one back?

  • French_Fancies The Lady (@French_Fancies) reported from Banstead, England

    @Ford8643 @SkyUK Honestly! It’s ridiculous… My next step will be a formal complaint as I am meant to be working from home!

  • Showerman_Iwan7 Iwaniooo (@Showerman_Iwan7) reported from Southall, England

    @SkySports Get ******** over it...contact sport anything is bound to happen

  • SimonPrindy Simon (@SimonPrindy) reported from Richmond, England

    @SkyUK please don’t send me offers for LFCTV as I am mor likely to cancel my subscription instead of taking up this offer!

  • phiebramley sophie b (@phiebramley) reported from London, England

    @StewartTaylor92 @SkyHelpTeam My down load speed is at 0

  • sweelee1 sweelee (@sweelee1) reported from Bromley, England

    @SkyHelpTeam internet not working but was fine this morning. Is there something going locally?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • greenidge81 Anthony Greenidge (@greenidge81) reported

    @SkySports That’s a clear pen and yet the one at Stoke wasn’t. It’s really poor officiating and again what’s the point of the assistant referee if he/she can’t help the ref out. Awful decision

  • RKN07 Prof Richard Norman 💙 (@RKN07) reported

    @SkyUK any advice on how I can maintain connection from my main sky box to other sky boxes? Constantly dropping connection. I’ve been on line and there is nothing to help.

  • FieldGaming_TV Field🎮🖥 (@FieldGaming_TV) reported

    @scholesthegoat @SkySports I think its not 2013 anymore, and United aren't gaurenteed anything anymore. Ogs has rebuilt the club from top to bottom. Shipping out players we should never have signed and making the club have a direction. I think being behind only city is a very good achievement.

  • JakeOwensPhoto Jake Owens (@JakeOwensPhoto) reported

    Not saying that my broadband providers are crooks but trying to get me to pay £65 for an engineer to come out, only to tell me afterwards that the issue is outside my property isn’t a great look @SkyUK

  • DISRUPTlONIST aleem.eth (@DISRUPTlONIST) reported

    get about 5 minutes of connection and 3 minutes of downtime, fix up @SkyUK

  • superredno8 christopher french (@superredno8) reported

    @SkySports never in a million years the game is ruined 👎

  • fam_davies DaviesFam (@fam_davies) reported

    @SkyHelpTeam Thanks for the reply. I did get an email to say it would be despatched, but the tracking link never worked, so do I assume it’s not been despatched yet?

  • lamby_rachel Rachel (@lamby_rachel) reported

    @SkyHelpTeam just had a call from a very monotone woman who told me she was going to secure all my devices for me. When I asked her if she was from Sky she gave me an account number that wasn’t mine, and when questioned, told me she would block my broadband signal!

  • Flashma04960347 Flash man (@Flashma04960347) reported

    @SkyHelpTeam It is constantly. It isn’t a one off. It is absolutely terrible all the time. I pay for superfast you should supply it or let me cancel. It’s a disgrace

  • Beech21sharon Sharon mary beech (@Beech21sharon) reported

    @swanseajaxs @SkySports Yes a penalty that shouldnt have been given in the 1st place. If the situation was reversed you would be exactly the same. Never a penalty in a million years and you know it wasnt.Swansea nothing but a load of cheats