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Sky outages and service status in Purley, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 2 outage signals in the last 24 hours around Purley, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 19, 12:46 AM GMT+1.
  • 60% Internet (60%)
  • 25% Wi-fi (25%)
  • 9% TV (9%)
  • 4% Phone (4%)
  • 2% E-mail (2%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 19: Problems at Sky

Sky is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Purley, England

The most recent Sky outage reports came from the following cities: Southwark, Croydon, Wandsworth, Tadworth, Leatherhead, Caterham, Blackheath, Banstead, Beckenham, Redhill, Orpington, Purley, Fulham, Lewisham, and Thornton Heath.

CityProblem TypeReport Time
Southwark Internet 14 hours ago
Croydon Internet 18 hours ago
Southwark Internet 1 day ago
Croydon Internet 1 day ago
Croydon Internet 1 day ago
Croydon Internet 2 days ago

Nearby cities with recent reports

Croydon

9 recent signals

18 hours ago
Southwark

6 recent signals

14 hours ago
Wandsworth

2 recent signals

5 days ago
Tadworth

1 recent signals

5 days ago
Leatherhead

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.

  • illymus
    Illy Mus 💙 (@illymus) reported from Camberwell, England

    @SkyHelpTeam @SkyUK so you have plenty of agents on messenger if someone wanted to buy a Sky package but no one at all if I have faulty equipment. Nice way to treat loyal customers. I need the convenience of Messenger as I have very little time to call.

  • VialliChelseaFC
    Vialli's Chelsea FC (@VialliChelseaFC) reported from Bromley, England

    Heads drooping down, hardly any communication amongst themselves. For a number of seasons now we’ve lacked leaders on that pitch. As Souness said many times on SkySports & he’s right - which senior players do those youngsters and new signings look up to in that dressing room?

  • NatalieNooNah
    Natalie 🦋 (@NatalieNooNah) reported from Camberwell, England

    He said ‘is it the normal way?’ To which my partner replied ‘how would you spell my surname the “normal” way?’ He tutted and put the phone down again 🙄🙄🙄🙄 we are FED up with our current supplier and just want to switch to @SkyUK instead of them, we can’t fill in forms online

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @SkyHelpTeam hi I’m not at home but my dad informed about 2 hours ago that the internet went down and workmen had turned up outside our house cutting wires and destroying the telephone pole nearby. Why has this happened? Would have been nice to have been told work was starting.

  • ciarale01
    Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England

    I am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!

  • redlee6963
    lee duggan* (@redlee6963) reported from Croydon, England

    @SkySports @GNev2 is the reason I’m giving up my subscription why you got the idiot back is beyond me first class 🤡

  • InsaneGoon3r
    Insane Gooner (@InsaneGoon3r) reported from Croydon, England

    @richardajkeys Why is this irritating man still on twitter? I must say the quality of presenters on @SkySports is A* these days compared to those awful days of old!

  • martinjorourke
    Martin O'Rourke (@martinjorourke) reported from Wandsworth, England

    @SkyHelpTeam hi, is there an outage in SW17?

  • MrMonsterMagic
    Steve (@MrMonsterMagic) reported from Redhill, England

    @SkyHelpTeam is there a problem in RH1 postcode? My internet has been dropping all day.

  • LauraGreenawa12
    Laura Greenaway (@LauraGreenawa12) reported from Merton, England

    @BeckyEverson @SkyUK @virginmedia Nope, virgin always lagging or down completely, have to reboot or switch between 2g or 5 g

  • Violet_Guitar_
    Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK Is there a problem with your wifi in south London? Real problems for 24hrs+

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.

  • 9ElmsArtsRev
    Nine Elms Arts Ministry - Rev. Betsy Blatchley (@9ElmsArtsRev) reported from Wandsworth, England

    Loving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and unnecessary in a T20 of this calibre #SuperKent #t20finalsday #VitalityBlast

  • silkskt
    Silka (@silkskt) reported from Camberwell, England

    @SkyHelpTeam I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.

  • PatrickKeyte
    Patrick Keyte (@PatrickKeyte) reported from Camberwell, England

    @SkyHelpTeam Can I double check there is an outrage? My Sky app says there is but it doesn’t say there is online. Would it help if I DM’d my postcode?

  • 9ElmsArtsRev
    Nine Elms Arts Ministry - Rev. Betsy Blatchley (@9ElmsArtsRev) reported from Wandsworth, England

    Loving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and disrespectful in a T20 of this calibre #SuperKent

  • vinke_rob
    Rob Vinke (@vinke_rob) reported from Sutton, England

    I cannot download any @Channel4 programs onto my @SkyUK +HD Box. BBC and ITV are fine. Does anyone else have this issue? #asktwitter

  • cnormanv
    CarlosE (@cnormanv) reported from Banstead, England

    Is @SkyUK fixing the internet and phone problem sometime soon? I live in Banstead and haven’t had service all day. Unable to speak with anyone in Sky

  • flchambers_
    Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam We’ve had no internet since 10:30am (Wandsworth). Can you tell us what the issue is and when it’s likely to be back pls? 🙏🏼

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • arsenal_sharky
    arsenal_sharky 🇬🇧✝️ (@arsenal_sharky) reported

    @AFC_Gooner_Mark @SkySports Or maybe you're just being a ******* spastic finding something to whinge about 'About getting home and sleep' unless you live across the country your son will be fine going to bed at 11 you right munchkin, he's 16. But he should be revising anyways or he's going to **** it

  • Lofth0use
    L0fty (@Lofth0use) reported

    @SkySports F1 app subscription now gone and deleted. Canada 24hr is approaching let’s do this. F()ff F1 ****

  • DaleySteven
    Steven Daley (@DaleySteven) reported

    @ScotlandSky @SkySports How did Martin Tyler put it back then? Agueerrroooo… I swear you’ll never see anything like this ever again, is what I think he said, well today you just might, and that apples to either side as well.

  • GunterDice
    Gunter (@GunterDice) reported

    @ZaidBalll @SkySports so they told them it wasnt a goal but never said anything to us all season when we got robbed by the refs man i cant be arsed the with corupt pgmol

  • M17964Peter
    Peter the BullDug (@M17964Peter) reported

    @iRuntheshow1 @SkySports For telling the truth? Get to **** you idiot, that statement fooled absolutely no one. It's an attempt to stop people questioning the SFA. They employ the Refs and the Head of the Refs, they are not apply the rules correctly that's not Kris Boyds fault, it is theirs.

  • GeraldMcGrain
    Gerald (@GeraldMcGrain) reported

    @Jimkingofkings This RAT started all this **** @SkySports giving him airtime, he should be nowhere near Celtic Pk on Saturday or ever again HH

  • IntoThemReds
    Kopite306 (@IntoThemReds) reported

    @AFC_Gooner_Mark @SkySports If you win the league I sincerely hope he never forgives you.

  • Middleditch89
    Eyesopen! (@Middleditch89) reported

    @SkySportsGolf @SkySports Get a Wayne Riley commentating, Paula and the rest are terrible

  • dilemma1979
    Emma Stevens (@dilemma1979) reported

    @DCMS something has to be done about the poor service @SkySportsPL @SkyFootball provides. Ruining the quality of viewing. Replays when the game is in play & now an interview in the middle of the game #skysports need a petition or something, we pay fortunes for this

  • bealeiam
    Bealer (@bealeiam) reported

    @AFC_Gooner_Mark @SkySports Had the same issue.