Sky

Sky Outage Report in Purley, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 02/03/2026 18:45

February 03: Problems at Sky

Sky is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: London, Croydon, Southwark, City of Westminster, Hounslow, Mitcham, Wandsworth, Southall, Orpington, Fulham, Epsom, Welling, Kensington, Greater London and Tadworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon TV
United KingdomCroydon Internet
United KingdomSouthwark Internet
United KingdomCity of Westminster Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • gnixon88 Gordon Nixon (@gnixon88) reported from London, England

    @Beryl_the_peryl @PositiveLad @enterjamesment @SkyUK **** off troll. If we wanted your opinion we would go to Wetherspoons and ask you for it.

  • fey_jason Jason Fey (@fey_jason) reported from Bexleyheath, England

    @gazmatik @SkyUK Can't watch @SkyNews so I have no idea what you are talking about. Thanks for your input however, if you can send someone to fix the sky box then I'll buy them a beer.🍺

  • NicolaLRowe Nicola Louise Rowe (@NicolaLRowe) reported from Bexleyheath, England

    @SkyUK my telephone line is broken and I can’t get through to anyone to fix this. I have checked all the cables it is the line coming in nothing internal. Is there an email or contact number so I can speak to someone

  • JamesHow8 James (@JamesHow8) reported from London, England

    @SkySports They say anything to stay up and get lots of money,,,, but if they Finnish all the games there down 😋😋😋😋😋😋

  • robshrimpton Røb Shrimptôn (@robshrimpton) reported from Bromley, England

    @SkyHelpTeam no sky in Orpington area - just cut out

  • NicolaLRowe Nicola Louise Rowe (@NicolaLRowe) reported from Bexleyheath, England

    @SkyHelpTeam The telephone number doesn’t connect to a person, it’s a recording telling me to check my connection. I need Sky to contact OpenReach so an engineer can fix this

  • BenThapa82 Ben Thapa (@BenThapa82) reported from Wandsworth, England

    @SkyHelpTeam Yes and your response hasn’t yet solved the issue, I’m afraid...

  • caddydorey Corey Lee (@caddydorey) reported from Croydon, England

    @breffski @O2 Ngl, I thought it would be ****, but the best decision I’ve ever made was switching to @SkyUK for my contract. price is decent, signal is great here and their customer service was great when I had an issue. It’s defiantly not your first thought but for me it was a great decision

  • RenzCrammond Renz (@RenzCrammond) reported from London, England

    @SkyHelpTeam how long to fix your broadband services in South East London

  • BarbaraMercer76 Barbara Mercer (@BarbaraMercer76) reported from Bromley, England

    @SkyUK as a customer of Sky of 10 years.. if you continue to support The Sun then I have to consider taking my custom elsewhere. We cannot normalise domestic violence. #dontbuythesun #domesticviolence

  • StuartClark930 Stuart Clark (@StuartClark930) reported from London, England

    @SkyHelpTeam Still no service in SE8. And the link you have provided says there are no known problems. Please could we have an eta on resolving

  • Scroggles Tales of Scroggs (@Scroggles) reported from Richmond, England

    @SkyHelpTeam Broadband is down again!!! Every day now it crashes. Hopeless...

  • AlexanderRyll Kiwi in Barnes (@AlexanderRyll) reported from Richmond, England

    @virginmedia AR why don't you try as a customer to call 150 and see how the experience is for yourself, you'll never recommend it again. If it's not working by tomorrow bye bye Virgin Media I'm switching to @SkyUK

  • AlyPallie Alison Rogers (@AlyPallie) reported from London, England

    @Benb111 @SkyUK It was such bad timing. Son doing exams

  • BenThapa82 Ben Thapa (@BenThapa82) reported from Wandsworth, England

    @SkyHelpTeam I got one response that didn’t answer the question and then nothing else. Sadly I will have to call tomorrow and block up the lines that should be for key workers. It will be to cancel.

  • BigSammyJ Sam Johnson (@BigSammyJ) reported from London, England

    @SkyHelpTeam @SOTONYE_ It would be useful if you updated that page, as multiple people have said. It's been a while now, and that page reports no issues, which is clearly not the case.

  • spaulsahota Paul Sahota (@spaulsahota) reported from Richmond, England

    So, I called Sky. Two things, remove a channel that I no longer watch. Cancel SIM card in my iPad, I only use Wi-fi. I received 11 (eleven) emails! Is this what they call #confusion #marketing. @skytv @SkyUK

  • LindizzLinz Linz (@LindizzLinz) reported from Kingston upon Thames, England

    My @SkyUK broadband has been so bad these last few weeks I’ve used all my phone data and had to buy a bolt for the first time ever. Can’t get through to them on the phone either 🤬🤬

  • felderston Oliver Feldwick (@felderston) reported from London, England

    @SkyHelpTeam It says no known issues but I just got a text saying there were issues

  • monicasikholm Monica Sik Holm (@monicasikholm) reported from Wandsworth, England

    @SkyHelpTeam We have a Sky dish problem that needs attending to; dish on a listed building. We finally got through today, but you hung up!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Nikscofield4 Nikson (@Nikscofield4) reported

    @fundraiser360 @CFC_Ali10 @FabrizioRomano Actually the 60m arsenal bid would hv been a record for them. Skysports already reported it. Cucurella to chelsea had ad ons to it which might never get met. Arsenals bid us a straight cash guaranteed £60m offer with no add ons

  • IndyElevenFanDJ DJ (@IndyElevenFanDJ) reported

    @SkyHelpTeam Or wwe network for 9.99 a month plus all past and future ppvs as well as a whole range of other independent wrestling promotions I'll pass.

  • mashaallahujada Mashaallahujada (@mashaallahujada) reported

    @SoulPifije @SkySports Stupid man with stupid news

  • DeadKillerGod Dead God (@DeadKillerGod) reported

    @escapist1234 @SkyHelpTeam Your internet is crap and you make customers wait 10 days to send an engineer. 3 or 4 days later it magically starts working again. Happened at least 3 times last year. Absolute garbage and never explain, apologise or offer compensation. Definitely time to leave.

  • Karl_anthony14 Karl (@Karl_anthony14) reported

    @missrfletcher @SkyHelpTeam Same issue here. Go to watch it in UHD and it says no programmes of this type available

  • BeebsNo7 Beebs (@BeebsNo7) reported

    @skytv @SkyHelpTeam @SkyUK good morning I have been a loyal customer with U since 2012. Have an issue with Sky VIP for 18mths and still not fixed after numerous comms with U. I have 400GB in piggy bank aswell which I can't use without spending more money with Sky total rip off.

  • TonyCoy74143792 Tony Coyle (@TonyCoy74143792) reported

    @SkyHelpTeam Ross your '4 methods of contact' are nothing but a default distraction - of the methods you blandly suggest, I have phoned, emailed and messaged to no resolution/response (including yours). You read my request but you didn't hear it - I asked for a named point of contact.

  • DeadKillerGod Dead God (@DeadKillerGod) reported

    @SkyHelpTeam Your internet is crap and you make customers wait 10 days to send an engineer. 3 or 4 days later it magically starts working again. Happened at least 3 times last year. Absolute garbage and never explain, apologise or offer compensation. Definitely time to leave.

  • Fragmentsoflife Vic (@Fragmentsoflife) reported

    @SkyHelpTeam I’ve had an email offering me a free sky store film but when I try to select on my Q box and on my laptop browser there are options that are £0.00. Is there an issue?

  • pcsmith1964 Welsh blue (@pcsmith1964) reported

    thought @SkySports was bad for bias commentary but that was another level tonight !!!