Sky Outage Report in Purley, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (46%)
-
TV (31%)
-
Wi-fi (12%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: London, Southwark, Southall, Croydon, City of Westminster, Carshalton, Hammersmith, Wandsworth, Hounslow, Reigate, Kensington, Bromley, Twickenham, Mitcham and Isleworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southwark |
Internet | |
| London |
Internet | |
| Southwark |
TV | |
| London |
Internet | |
| Southall |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
-
Paul Pollington
(@Pollingtonp77) reported
from
Hounslow, England
@SkyHelpTeam I spoke to a member of the team and we've overcome the issue. The problem I now have is that I was told that I could mirror programs from my sky go to my TV until the box arrives, but this isn't the case.
-
Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyHelpTeam we have to call & wait again. I don’t understand why your guy couldn’t ring the bell. I don’t understand why social distancing has been used as excuse. first world problems I know, but I have 3 small children to entertain/educate and sky tv would help. I’m sure I am still paying
-
Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyHelpTeam I don’t accept. Until someone explains why a doorbell cannot be rung & why we have been left without service for 3 months (whilst paying) and why it’s ok to blame the inability to fix an external satellite dish on social distancing. I now have to wait until JULY! This is farcical
-
Paul Sahota
(@spaulsahota) reported
from
Richmond, England
So, I called Sky. Two things, remove a channel that I no longer watch. Cancel SIM card in my iPad, I only use Wi-fi. I received 11 (eleven) emails! Is this what they call #confusion #marketing. @skytv @SkyUK
-
Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyHelpTeam 3rd of JULY is the date we have been given. It has been down since FEBRUARY. This is an absolute joke. Your engineer is clearly taking advantage of the situation. You cut our neighbours telephone line, told my partner we “just need an upgrade”, blamed social distancing for today!
-
Gordon Nixon
(@gnixon88) reported
from
London, England
@Beryl_the_peryl @PositiveLad @enterjamesment @SkyUK **** off troll. If we wanted your opinion we would go to Wetherspoons and ask you for it.
-
Finchy
(@Dan_Finchy) reported
from
Eltham, England
@ElizabethG351 @SkyHelpTeam Mines constantly doing it but there's never a problem 🙄
-
PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@recoba8899 @SkySports That's just who it stopped on when you press the thing. Gotta support someone, so good as any way if choosing who to support without muchnknowledge of their league.
-
Linz
(@LindizzLinz) reported
from
Kingston upon Thames, England
My @SkyUK broadband has been so bad these last few weeks I’ve used all my phone data and had to buy a bolt for the first time ever. Can’t get through to them on the phone either 🤬🤬
-
Gary/Gawy
(@MrSouthLondon) reported
from
Bromley, England
@HayleyCubbins @dramachannel @SkyUK I know, I’d have seriously gone off on one at Hyacinth if it’d been me, she’s terrible
-
Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@SkyHelpTeam Anyway, that’s the last I’ll say about it. I’ve cancelled my Direct Debit so the ball’s in your court. Suggest you send me a bill for whatever I might owe you; I’ll pay it then we can call it a day. I’ll never use any of your services again.
-
Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyUK Our dish has been down since STORM DENIS. The engineer finally turns up today, DOESN’T ring the bell but calls my partner who is working and leave a ridiculous voicemail about social distancing! The dish is outside! Don’t use this pandemic as an excuse #CustomerService
-
Hadders 🇪🇺 #FBPE
(@chelsian) reported
from
Epsom and Ewell District, England
@MQuaminasBarnet @SkyHelpTeam Feel your pain, had those issues with virgin before, not funny especially when working at home🙁
-
Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkyUK really need to make their Sky Q platform work with @BT broadband. The mesh network clash means I’ve had to disable my 5GHz range on BT. Changing channels doesn’t fix the issue. Really frustrating.
-
Martin Kay
(@martinkay11) reported
from
Wandsworth, England
There is pretty ordinary jump the shark end of series TV. But there is also totally gave up pure indulgent could not give a **** lazy as all get out writers be damned jump the shark end of series TV @ModernFam @ABCNetwork @SkyUK
-
WHISKY P
(@WHISKYP3) reported
from
London, England
@BETTINGTIPS_CFC @TweetChelseaSG @SkySports Please dont fly a kite here. Willian says he will stay until the season ends. Adding that its no problem for him.
-
Ben Thapa
(@BenThapa82) reported
from
Wandsworth, England
@SkyHelpTeam Yes and your response hasn’t yet solved the issue, I’m afraid...
-
Nicola Louise Rowe
(@NicolaLRowe) reported
from
Bexleyheath, England
@SkyUK my telephone line is broken and I can’t get through to anyone to fix this. I have checked all the cables it is the line coming in nothing internal. Is there an email or contact number so I can speak to someone
-
Ben Thapa
(@BenThapa82) reported
from
Wandsworth, England
@SkyHelpTeam I got one response that didn’t answer the question and then nothing else. Sadly I will have to call tomorrow and block up the lines that should be for key workers. It will be to cancel.
-
Hadders 🇪🇺 #FBPE
(@chelsian) reported
from
Epsom and Ewell District, England
@Tavelocity @MQuaminasBarnet @SkyHelpTeam Yeah, they start off ok then slowly drop down to a crap speed, going to call up virgin soon to find out why ours is back to crap speed again
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
robert clark
(@robertc92474697) reported
@SkySports Ref not allowed to make a mistake? Footballers as usual acted like thugs when reacting. Big problem is that managers and footballers, including pundits have no clue as to the rules of the game. Thoughts?
-
Timmy O’Connell
(@TimmyST8) reported
It hits #Pope rather than the keeper saves it says @skysports #AlanSmith. Who gives a **** you crap pundit. Try be positive ffs. Pundits ruining football as much as shite refs, and VAR
-
WHITTER
(@Whitter2296) reported
@SkySports your commentators are ****
-
vicky mcintyre
(@vickymcintyre87) reported
@SkyHelpTeam I’m sure you are allowing customers to have engineers in to set up etc.if I was a new Sky q customer you would allow him to come in 🥴
-
Once a Trojan
(@OnceATrojan) reported
@excopfim @trojan1963 @SkySports Score apart, that Ref should never be allowed to Ref an International Rugby Match ever again. In fact maybe not even club games.
-
Michael baker
(@bakes099) reported
@SkySportsNews Pointless headline. Yes he had a shambles yesterday which I'm sure hes already had enough shite for Poor from skysports here bringing the attention back
-
Aaron
(@AaronBates91) reported
@SkySports Redknapp is embarrassing, like a pissed up bloke down the pub trying to get his point across
-
James Fain
(@JamesGFain) reported
@SkySports To be honest the only one who didn’t contradict themselves here which the others do week in week out was Jimmy. I really don’t care what any of them say anymore, cause they spout such crap every week.
-
⭐Ashley⭐
(@DEPASHLEY2020) reported
@SkyHelpTeam I've got to ask because this is getting ridiculous now I always pay my bill every month I've been a customer for years but your Internet is so slow and **** and disconnects? Wtf is going on you are quick to take my money
-
Lin Bibby
(@LinBibby1) reported
@campbellclaret @SkySports @PhilBirdBFC Think we’re done listening to you pal, never mind posing to do so 🤮