Sky Outage Report in Purley, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 08: Problems at Sky
Sky is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: London, Brentford, City of Westminster, Southwark, Fulham, Merton, Greater London, Sevenoaks, Hammersmith, Hounslow, Croydon, Mitcham, Wandsworth, Southall and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Brentford |
TV | |
| London |
Internet | |
| City of Westminster |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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James
(@JamesHow8) reported
from
London, England
@SkySports They say anything to stay up and get lots of money,,,, but if they Finnish all the games there down 😋😋😋😋😋😋
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Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyHelpTeam 3rd of JULY is the date we have been given. It has been down since FEBRUARY. This is an absolute joke. Your engineer is clearly taking advantage of the situation. You cut our neighbours telephone line, told my partner we “just need an upgrade”, blamed social distancing for today!
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Corey Lee
(@caddydorey) reported
from
Croydon, England
@breffski @O2 Ngl, I thought it would be ****, but the best decision I’ve ever made was switching to @SkyUK for my contract. price is decent, signal is great here and their customer service was great when I had an issue. It’s defiantly not your first thought but for me it was a great decision
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Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyHelpTeam we have to call & wait again. I don’t understand why your guy couldn’t ring the bell. I don’t understand why social distancing has been used as excuse. first world problems I know, but I have 3 small children to entertain/educate and sky tv would help. I’m sure I am still paying
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Sam Johnson
(@BigSammyJ) reported
from
London, England
@SkyHelpTeam @SOTONYE_ It would be useful if you updated that page, as multiple people have said. It's been a while now, and that page reports no issues, which is clearly not the case.
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Linz
(@LindizzLinz) reported
from
Kingston upon Thames, England
My @SkyUK broadband has been so bad these last few weeks I’ve used all my phone data and had to buy a bolt for the first time ever. Can’t get through to them on the phone either 🤬🤬
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Ben Thapa
(@BenThapa82) reported
from
Wandsworth, England
@SkyHelpTeam Yes and your response hasn’t yet solved the issue, I’m afraid...
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Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyHelpTeam I don’t accept. Until someone explains why a doorbell cannot be rung & why we have been left without service for 3 months (whilst paying) and why it’s ok to blame the inability to fix an external satellite dish on social distancing. I now have to wait until JULY! This is farcical
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Gordon Nixon
(@gnixon88) reported
from
London, England
@Beryl_the_peryl @PositiveLad @enterjamesment @SkyUK **** off troll. If we wanted your opinion we would go to Wetherspoons and ask you for it.
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Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkyUK really need to make their Sky Q platform work with @BT broadband. The mesh network clash means I’ve had to disable my 5GHz range on BT. Changing channels doesn’t fix the issue. Really frustrating.
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Paul Sahota
(@spaulsahota) reported
from
Richmond, England
So, I called Sky. Two things, remove a channel that I no longer watch. Cancel SIM card in my iPad, I only use Wi-fi. I received 11 (eleven) emails! Is this what they call #confusion #marketing. @skytv @SkyUK
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WHISKY P
(@WHISKYP3) reported
from
London, England
@BETTINGTIPS_CFC @TweetChelseaSG @SkySports Please dont fly a kite here. Willian says he will stay until the season ends. Adding that its no problem for him.
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Martin Kay
(@martinkay11) reported
from
Wandsworth, England
There is pretty ordinary jump the shark end of series TV. But there is also totally gave up pure indulgent could not give a **** lazy as all get out writers be damned jump the shark end of series TV @ModernFam @ABCNetwork @SkyUK
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Oliver Feldwick
(@felderston) reported
from
London, England
@SkyHelpTeam It says no known issues but I just got a text saying there were issues
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Ben Thapa
(@BenThapa82) reported
from
Wandsworth, England
@SkyHelpTeam I got one response that didn’t answer the question and then nothing else. Sadly I will have to call tomorrow and block up the lines that should be for key workers. It will be to cancel.
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Nicola Louise Rowe
(@NicolaLRowe) reported
from
Bexleyheath, England
@SkyUK my telephone line is broken and I can’t get through to anyone to fix this. I have checked all the cables it is the line coming in nothing internal. Is there an email or contact number so I can speak to someone
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Gary/Gawy
(@MrSouthLondon) reported
from
Bromley, England
@HayleyCubbins @dramachannel @SkyUK I know, I’d have seriously gone off on one at Hyacinth if it’d been me, she’s terrible
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Nicola Louise Rowe
(@NicolaLRowe) reported
from
Bexleyheath, England
@SkyHelpTeam The telephone number doesn’t connect to a person, it’s a recording telling me to check my connection. I need Sky to contact OpenReach so an engineer can fix this
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@recoba8899 @SkySports That's just who it stopped on when you press the thing. Gotta support someone, so good as any way if choosing who to support without muchnknowledge of their league.
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Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyUK Our dish has been down since STORM DENIS. The engineer finally turns up today, DOESN’T ring the bell but calls my partner who is working and leave a ridiculous voicemail about social distancing! The dish is outside! Don’t use this pandemic as an excuse #CustomerService
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Honeyball
(@jonhoneyball) reported
@jimbojobson @SkyUK sure but if everything is on streaming, then recording is much less of an issue, surely?
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James Boobyer
(@jboobyer85) reported
@ScotlandSky @SkySports Anybody watching sky sports theses days know they hardly show any live sport, just constant replays and crap from 20 years ago, my guess it’s just something they can show live and get on the cheap.
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Stu Furnival
(@stufurn) reported
The media issue with @HarryMaguire93 ? The penalty happens to anyone and the Havertz goal was a worldy. When he swept away the ball from 6 yds out, certain goal!! Media witch-hunt - lacking in confidence, should build him up to win maybe a World Cup. @BBCSport @SkySports
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Darren Pearson
(@dazpeo) reported
@PopcornWigster1 @SkyUK Shouldn't be though its a sky problem
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Danny Rye
(@dannyrye) reported
Hey @SkyHelpTeam - I'm getting calls from people claiming to be from Sky Broadband asking me to download Team Viewer Quick Support. Are you aware of this? Sounds like a scam to me!
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James F
(@JFleeto81) reported
@DM8883 @SkySports Missed this? When this due to happen? Will be great to see every celtic game going rather than watch on a dodgy stream that let's u down
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Popcorn
(@PopcornWigster1) reported
@dazpeo @SkyUK 3 floor house problems
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Tom
(@002Tomo) reported
@SkySports I like Maguire but on his current form he shouldn’t be starting. However, these games are the perfect opportunity to build up his confidence - if he stopped making costly errors!! I think he needs a break to reset and come back strong for the World Cup!
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Oliver Rendell
(@RendellOliver) reported
@SkyHelpTeam Sorry you don’t seem to have understood the problem. Since I have had glass (4 days ago) it’s been useless. What is being done to retain me as a customer of 12 years paying well over £250 for your services per month. @virginmedia is looking very appealing right now!
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Diane Parker🇺🇦
(@DiParker) reported
@SkyUK @SkyHelpTeam How is adding 13% to the cost of the new iPhone for customers justified? Eager to understand this as a stupidly loyal customer of 22 years? #ripoff #timetosaygoodbye