Sky Outage Report in Purley, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: London, Orpington, City of Westminster, Southwark, Croydon, Hounslow, Wandsworth, Greater London, Hammersmith, Kensington, Brentford, Fulham, Merton, Sevenoaks and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Orpington |
Wi-fi | |
| London |
Internet | |
| Orpington |
Wi-fi | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Nick Davison
(@nick_davison10) reported
from
Worcester Park, England
@SkyHelpTeam Not interested are you @SkyHelpTeam? Piss poor from you.
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Ashy-Diaz
(@Mattashenden) reported
from
London, England
@SkyHelpTeam I'd like to be able to watch anything on my glass tv or using my broadband....only been a week now and still not working
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Rob Vinke
(@vinke_rob) reported
from
Sutton, England
I cannot download any @Channel4 programs onto my @SkyUK +HD Box. BBC and ITV are fine. Does anyone else have this issue? #asktwitter
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Verity Powell
(@PowellVerity) reported
from
West Molesey, England
@SkyHelpTeam my sky keeps freezing, signal and connection all ok #help
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SPB
(@SimonPBarlow) reported
from
Bromley, England
@SkyHelpTeam seem to be issues with #matchchoice on the red button - the stream is blurred #rufc
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Andrea Ellis
(@IamAndreaEllis) reported
from
Bromley, England
@SkySports your 🔴 button service isn’t showing the #QPRPNE game? Please help #skysportsfootball
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NigelH
(@magical_78) reported
from
Bromley, England
@SkyHelpTeam hi - our dish is currently ‘hidden’ by scaffolding but we’ve been able to watch recordings, Netflix etc via apps. These have now stopped and says we need satellite signal-won’t be for a few more weeks yet. Is this normal? Is there a max time the apps work w/o signal?
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice
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Illy Mus 💙
(@illymus) reported
from
Camberwell, England
@SkyHelpTeam @SkyUK so you have plenty of agents on messenger if someone wanted to buy a Sky package but no one at all if I have faulty equipment. Nice way to treat loyal customers. I need the convenience of Messenger as I have very little time to call.
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Janice 🌊🌊🌊 🐀
(@en1gmaw4) reported
from
Brentford, England
@SkyHelpTeam I realise that sky don’t want you to cancel anything so that’s why they keep you waiting online for a loyalty expert for so far 1.45 hours. Was only going to cancel the tv #shambles #joke #shocking
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam There is no button that says ‘yes I need more help’ I have spoken to the ‘mobile team’ this morning and they are utterly useless
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.
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Tullocarm
(@Tullocarm) reported
from
Lambeth, England
So frustrating @SkyHelpTeam. I'm cancelling my direct debit. Screw your 'service'. I'd rather bring back AOL dial-up 😤
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Paula hammond
(@Paulaha21043676) reported
from
Lambeth, England
@SkyHelpTeam Yes all it has on the screen is" no satellite signal".but that is because they is scaffolding up.we had this for 3 weeks now
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QE4
(@QuigleyE4) reported
from
London, England
@mrhunt4 @SkyHelpTeam @TheRealSitts Yes The Apprentice, Start in Hendon then on Vic Embankment going the other way must be the PHVs , they do get it right when the contestant is sacked and at their most vulnerable/sad/Broken , they use a Licensed Taxi Driver to get them home
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Will Kane
(@calendarboysuk) reported
from
Twickenham, England
@SkyHelpTeam I have been assisted by so many wonderful members of the executive response team over the past few months that i need their help once more but can’t seem to find a contact number as i am about to move home once again & need their valued help can someone get in touch?
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Nick Davison
(@nick_davison10) reported
from
Worcester Park, England
@SkyHelpTeam Have you read the thread? Your member ogvstaff said the price would be guaranteed when I called back. That's bloody poor.
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.
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rafael uzcategui
(@rafauzcate) reported
from
Worcester Park, England
@SamsungUK Hello JH, It's a flip4 5G... No damage at all. We bought it via @SkyHelpTeam . We now need to send it back and my partner will be with no handset for 2 or maybe 3 weeks. The handset itself it's on immaculate conditions. Still have the original clear stickers on.
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Verity Powell
(@PowellVerity) reported
from
West Molesey, England
@SkyHelpTeam what is best way to discuss my plan as it’s gone up and I think I might have to cancel my sky which I don’t want to do but it’s so expensive
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Greenjumper
(@greenjumper) reported
from
Doncaster, England
@SkyUK Sky - Horrific customer service, hours of my life lost on the phone, spoken to 15+ agents & continually lied to! Issue still not resolved. Awful service!!! #pleasegotovirgin
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Mr. Nice Guy 👦
(@Caio_Muaco) reported
Watching Bernie interview on @SkySports that was so sickening and outrageous 💔, how is that possible someone of his statue, within 2021 can be able to spew such rubbish, just to protect status quo. It goes to show how some people never change.
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Margaret Bentley
(@MargaretBentle2) reported
@SkyHelpTeam Thanks Tony... I may have been off hand with a colleague... I'm sorry. But yesterday this didn't appear to be an issue but today it was. Anyway... Still got Internet issues despite getting a text to me (non account holder) saying all was fixed. Sorry still grumpy!
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Benjamin ⚛️
(@BenjaminTheDev) reported
Hi @SkyHelpTeam do you have a UK call center, getting nowhere with overseas call centers. You've increased my bill and shouldn't have. Help!!!!
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Richieeeeee
(@asborich) reported
@SkyHelpTeam This is now a nightly occurrence that the broadband service goes down. And it only affects Sky. BT have working service in the area so it is not a local network issues. Please confirm what YOU are doing to fix this?
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Great Adamz
(@greatadamz) reported
@Connor_1313_ @SkySports Well your thinking is a bit stupid because we might as well cancel the premier league for this season and stop all games. Sending people back home for a tournament played in their home where covid cases are very very low compared to The UK
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#Sanatani #Hindutva #Exsecular
(@hladwa61) reported
@SkyUK You steal from your customers. #RipOff merchants. They get ******** out of my timeline!!!
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🍁🍂🍁Chris 🍁🍂🍁
(@chrisandmarkuk) reported
@SkyHelpTeam It’s not working then. I can’t get past the ‘test your connection’ page which is telling me ‘oops, no can do’ as it can’t connect with the hub which is now working again.
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Peter Seaman
(@peterseaman4) reported
@SkyHelpTeam Why can’t I connect with the team now to try and solve this issue. Is there not a number I can ring to get through and speak to someone about the issue
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swimmer
(@jetstreamtri) reported
@SkyHelpTeam #sky #servicefailure 15 days and counting. Sky still haven't fixed the download problem. The message has changed form "Our teams are aware of the issue and are working to get it fixed with the highest priority" to "This is a known issue with no fix and no timescale"