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Sky Outage Report in Purley, Greater London, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Purley come from postal codes CR8 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Sky

Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Purley, England

The most recent Sky outage reports came from the following cities: London, City of Westminster, Croydon, Southwark, Orpington, Wandsworth, Hammersmith, Purley, Caterham, Brentford, Woolwich, Hounslow, Fulham, Southall, and Coldblow.

CityProblem TypeReport Time
London Internet 2 hours ago
London E-mail 2 hours ago
London Wi-fi 5 hours ago
City of Westminster Wi-fi 5 hours ago
Croydon Wi-fi 6 hours ago
Croydon Internet 15 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • matt_angelo_84
    Matt Angelo (@matt_angelo_84) reported from Bromley, England

    @SkyHelpTeam Internet down again! Asking to book an engineer through mysky app again but think it’s time to cancel and move to @virginmedia This is the 3rd Engineer visit this year #poorservice

  • rundaverun93
    Dave (@rundaverun93) reported from Wandsworth, England

    @GeorgeMFC18 @SkySports What a ****. Understand NOLU but cheeky shit like that...

  • webbolley
    GUNMAN OTEH (@webbolley) reported from Croydon, England

    @MTKGlobal @Tyronemck @MimouneMohamed1 @SkySports @espn @JamieConlan11 @SkySportsBoxing @IFLTV @EddieHearn Have a laugh mimoune robbed worst decision I’ve ever seen

  • kentsoc
    david (@kentsoc) reported from Biggin Hill, England

    @SkyHelpTeam been having problems for days now with my son's broadband. You say there is no problem but now it's dropped out completely, can't even see network on phone

  • tonysacting
    tony pickering (Roy) (@tonysacting) reported from Camberwell, England

    @virginmedia Interesting when you get disconnected the moment you tell the agent the deal to stay with you as a loyal customer is way higher then new customers and £20 a month more than @SkyUK Especially when your charging me per minute to call you as you never fixed my landline

  • Misshayley_1
    Hayley (@Misshayley_1) reported from Kingston upon Thames, England

    I’m paying nearly £140 per month for this maybe @SkyUK will give me a better and cheaper service...

  • MunslowStephen
    Stephen munslow (@MunslowStephen) reported from Leatherhead, England

    @SkyUK Hi been waiting all day for an engineer but no one has turned up or been in contact. Call customer services after a 20 minute wait was told to wait 20 mins still nothing that was 2 hours ago

  • Peachey_79
    Charlene (@Peachey_79) reported from Wandsworth, England

    @SkyHelpTeam Lines are busy and your message service is rubbish. Seriously your customer service needs a revamp

  • Dean84121152
    Dean (@Dean84121152) reported from London, England

    @SkySports @GeoffShreeves The deflection was so bad even if that player wasn’t there De Gea wouldn’t have got there . So I think the goal should stand .

  • kentsoc
    david (@kentsoc) reported from Biggin Hill, England

    @SkyHelpTeam We’ve contacted and spoke to them twice band they just say there are no issues they offer no support or suggestions WiFi isn’t working.... someone must be able to sort this!

  • swisstony101
    Andrew Lott (@swisstony101) reported from Camberwell, England

    @SkyHelpTeam once again I cannot access my email from my phone or tablet. It last synced yesterday morning and won't accept my username and password even though I can get in to my messages via laptop. Same issue every few months since you moved to Yahoo. Please sort this out.

  • JoshhhUTC
    Josh 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@JoshhhUTC) reported from Bromley, England

    @SkyUK your WiFi is terrible.

  • Peachey_79
    Charlene (@Peachey_79) reported from Wandsworth, England

    @SkyHelpTeam Yes I do this several times a day when the connection drops. I don’t understand how this will fix the daily issue I have 🤯🙄

  • Padster07
    (P)addy (@Padster07) reported from Croydon, England

    @A320_gamer @SkyHelpTeam Thanks for the info, but it's still showing "no known issues" for me until I go through the broadband health checker when it does acknowledge a "temporary service issue in your local area".

  • kentsoc
    david (@kentsoc) reported from Biggin Hill, England

    @SkyHelpTeam been having problems for days now with my son's broadband. You say there is no problem but no it's give completely can't even see network on phone

  • sidavis
    Simon Davis (@sidavis) reported from Horley, England

    @Turra_bull @SkySports @jonboy79 Nobody is ramming anything down your throat. If your masculinity is so fragile that you feel threatened by people having equality and support from a club and sport then that says everything about you that we need to know.

  • stevenwest1980
    Steven West London (@stevenwest1980) reported from Kensington, England

    @SkyHelpTeam Hello I want to make a complaint about my bill , I’m paying £77 per month and I don’t even have all the channels , I’m tired of being scammed by you’re company .

  • Peachey_79
    Charlene (@Peachey_79) reported from Wandsworth, England

    Bloody hell... 20 minutes of gag fling to get my shitty @SkyUK broadband to work. I swear they have the worst broadband ever @SkyHelpTeam

  • JamesGemmell_TV
    James Gemmell (@JamesGemmell_TV) reported from Wandsworth, England

    If you’re stuck inside 🌧 and missing your rugby fix this afternoon, head to @skysports Action for #STOvBLU. Entertaining game under a Newlands sun so bright it actually hurts your eyes.

  • SallyGreenbrook
    Sally Greenbrook (@SallyGreenbrook) reported from Southall, England

    Numerous calls to our landline (which basically never rings) from someone who claims to be from @SkyUK about our Internet connection but actually wants to gain access to a laptop. You'd think they'd give up but no.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulCarty3
    Paul Carty (@PaulCarty3) reported

    @SkyHelpTeam @DuncanF76140274 No its not, disgraceful service, get it sorted

  • oyenry
    RH (@oyenry) reported

    @SkyHelpTeam Just fix the problem!

  • RCDayster
    Ross Day (@RCDayster) reported

    @SkyHelpTeam @dwg103 The red button works for every other game. The issue is at your end!!!

  • garykeown
    Gary Keown (@garykeown) reported

    @SkyHelpTeam It is not working. It says the content is currently unavailable.

  • hartdave01
    Dave Hart (@hartdave01) reported

    @SkyHelpTeam @_KJC91 Please stop lying to folk sky, it's not working and you know it's not working

  • RCDayster
    Ross Day (@RCDayster) reported

    @SkyHelpTeam @DuncanF76140274 It’s not working!!

  • stevejames777
    steve james (@stevejames777) reported

    @SkyHelpTeam nothing works, tried to cancel tv and broadband, phone call had me on hold, then at 7:59 dropped with voice message saying we’re closed, try tomorrow.

  • seanparsley
    sean parsley (@seanparsley) reported

    @SkyHelpTeam @daftpenguin Not working for me either so must be a sky issue, surely everyone doesn't have to reboot their box!

  • Thejedipimpz
    Steven Forsyth (@Thejedipimpz) reported

    @SkyHelpTeam @NeoBazza87 Same issue and have rebooted

  • garykeown
    Gary Keown (@garykeown) reported

    @SkyHelpTeam I have just rebooted my box and it still doesn't work. It says the content is currently unavailable.