Sky outages and service status in Purley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 10 outage signals in the last 24 hours around Purley, including 10 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 13, 8:37 PM GMT+1.
- Internet (51%)
- Wi-fi (16%)
- Total Blackout (11%)
- TV (11%)
- Phone (8%)
- E-mail (3%)
The latest reports from users having issues in Purley come from postal codes CR8 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at Sky
Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Purley, England
The most recent Sky outage reports came from the following cities: Southwark, Sutton, Kingston upon Thames, Purley, Banstead, Croydon, Wandsworth, Mitcham, Beckenham, Coulsdon, Orpington, Redhill, Westerham, Epsom, and Caterham.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark
|
TV | 8 minutes ago |
|
Sutton
|
Phone | 9 minutes ago |
|
Kingston upon Thames
|
Phone | 42 minutes ago |
|
Purley
|
Phone | 48 minutes ago |
|
Banstead
|
Total Blackout | 53 minutes ago |
|
Purley
|
Phone | 54 minutes ago |
Nearby cities with recent reports
10 recent signals
4 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Hayden📸 (@hpsescapades) reported from Wandsworth, EnglandAnyone else around #Northcote road having @SkyUK #broadband issues?
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Steve (@MrMonsterMagic) reported from Redhill, England@SkyHelpTeam is there a problem in RH1 postcode? My internet has been dropping all day.
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Kate McKeand (@kmckeand) reported from Wandsworth, England@SkyUK I’ve had no broadband for 10 hours and can’t get any information about when the issue will be fixed?
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rafael uzcategui (@rafauzcate) reported from Worcester Park, England@SamsungUK Hello JH, It's a flip4 5G... No damage at all. We bought it via @SkyHelpTeam . We now need to send it back and my partner will be with no handset for 2 or maybe 3 weeks. The handset itself it's on immaculate conditions. Still have the original clear stickers on.
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richard newman (@richnewm) reported from Kingston upon Thames, England@SkyUK so what wrong with sky Internet yet again sky Internet always seams to be down lately
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Rob Vinke (@vinke_rob) reported from Sutton, EnglandI cannot download any @Channel4 programs onto my @SkyUK +HD Box. BBC and ITV are fine. Does anyone else have this issue? #asktwitter
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Purvee Hetamsaria (@PurveeH) reported from Camberwell, England@SkyHelpTeam @SkyHelpTeam @SkyUK - update on ur poor service is that you need 2 more weeks to fix this issue. And now we have to wait till 8th October without any guaranteed solution. Such a poor service in a time where internet is the most usual thing🙄 #poorcustomerservice
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⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England@SkyHelpTeam hi I’m not at home but my dad informed about 2 hours ago that the internet went down and workmen had turned up outside our house cutting wires and destroying the telephone pole nearby. Why has this happened? Would have been nice to have been told work was starting.
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Purvee Hetamsaria (@PurveeH) reported from Camberwell, England@SkyHelpTeam I juat got off call with a skycare and thwy said they do not even know what the issue is. And they need 3 days to know the issue and then no guarantee on its solution.
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🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England@SkyHelpTeam Thank you for the response. Could I ask why the engineers are only just working on this? It’s been down for over 24 hours?
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Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, EnglandSurely I cannot be the only person in the universe that is having major Sky Broadband Internet problems today! @SkyUK #SkyBroadband
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Sabina Khan (@SabinaNKhan) reported from Croydon, EnglandYour automated call isn’t helping at all and redirects me to all sorts of options now. Can you please stop avoiding me and help me sort out my internet before I lose my job. @SkyHelpTeam
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Kate McKeand (@kmckeand) reported from Wandsworth, EnglandMy @SkyUK broadband just keeps dropping today in SW18 but the app says no issues. Clearly there are???
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Ange Gilly (@angegillis) reported from Lambeth, England@SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??
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Faye (@flchambers_) reported from Wandsworth, England@SkyHelpTeam Hi, tried all the steps. Was told there’s an outage in the area at midday. Didn’t know if you knew how long we’re expected to be out for?
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Vialli's Chelsea FC (@VialliChelseaFC) reported from Bromley, EnglandHeads drooping down, hardly any communication amongst themselves. For a number of seasons now we’ve lacked leaders on that pitch. As Souness said many times on SkySports & he’s right - which senior players do those youngsters and new signings look up to in that dressing room?
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Tuba Culosis (@TubaCulosis) reported from Merton, England@peterhill93 @PeterWellDone @SkyUK I use the Sky Superfast which averages 65mb/s to a south London address. Only £28/month and no line rental. I’d check reviews local to you as service varies locally between providers.
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Lisa Jenkins (@lisaannejenkins) reported from Camberwell, England@SkyHelpTeam "We are having problems connecting to a network"...I used WPS and a password....still won't connect
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s ldn (@shaks_ldn) reported from Lambeth, England@SkyHelpTeam my internet has been pretty much down / intermittent past few hours!
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The Eye Casting CDA (@TheEyeCasting) reported from Camberwell, England@SkyHelpTeam I don't have a Sky landlines 🙄. Why do I have to call at to cancel something ? I tried calling was on phone for an hour to be told it wasn't possible to cancel then getting transfered somewhere else. Obviously making it as difficult as possible. Still have service I don't want.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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STINGRAY Fc ❇️⚜️❇️🔻 (@PsPurnesh) reported@BarcaUniversal @SkySports @realmadrid would never let this happen
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Ryan Cuthbertson (@EnglishRhino) reported@SkyHelpTeam all three of my sky mobiles have no signal at all, I’ve tried to report it on my Vodafone phone and it says system down Any update ?
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Pompey39495008 (@ozymandiasJH) reported@jimbo_pfc He did and Mous is furious, it looked like it was in the penalty area too. @skysports is literally so 💩 they spent 5 minutes looking at the physio and never bothered to show a replay. Their commentators today were all over the place too.
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Gabriel (@gcbsandrini) reported@Iam_Osas90 @BarcaUniversal @SkySports No We need him now If we dont get him, NOW, its so obvious he would join other club And... This news are fake. Because its from SkySports. Rodri never said that
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Q (@Qzuaa) reported@SkyHelpTeam is sky mobile down?
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Mave (@MaverickFish7) reported@SkyHelpTeam - guys fix your internet
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flashesofsteel (@flashesofsteel) reported@danawhite @paramountplus @SkySports Good way to strain a muscle before a fight, stupid !!
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Sonu Kumar Alamdi (@SonuAlamadi) reported@SkyUK .. This is really appalling you charged me 219 pounds when I have been with SKY for last 12 years , paying 55 Pounds every month direct debit ..Payment reference -00622300434595 .. You are ripping off your loyal customer ... DISAPPOINTING
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Steven Harvey (@steharvwigan) reported@SkyUK every time I try to access my online account (app or desktop) for upgrade prices on mobile sim, tv packages etc it crashes. Been like this for months and impossible to use. 25 years loyalty. Can you help?
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Nici Donnelly (@niiciidee) reported@BullThe384402 @SkyHelpTeam My elderly mother in law does not have WiFi & only has a landline, so she has no way of contacting us in an emergency!