Sky Outage Report in Purley, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 05: Problems at Sky
Sky is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: Southwark, London, Croydon, City of Westminster, Carshalton, Hammersmith, Wandsworth, Hounslow, Reigate, Kensington, Bromley, Twickenham, Mitcham, Southall and Isleworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southwark |
TV | |
| Southwark |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Croydon |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I don’t like this @SkyUK Don’t want to help people who have been Furlough and told me they can’t get a manager to call me. @BorisJohnson the government needs to help here before we all get in to debt because of it. @SkyHelpTeam @SkyNews @BBCNews
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
I hate @SkyUK so I call the phone help and the answer to my sky Q not connecting is to send a Ethernet cable which will take 5 working day’s... **** off I pay £120 a month and now I can’t use my sky mini boxes or get any on demand stuff @SkyHelpTeam you are ***************
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Keiran Betteley
(@kbetteley) reported
from
London, England
@Elpifco3 @coleddievickers @bluesam33 @SkySports Surely makes more sense for us to accept that no one could have foreseen this and just cancel the season out of respect for the thousands who died. Terrible shame for the red lot from across the park but you win some, you lose some... couldn’t happen to s nicer bunch...
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Jonathan
(@mrjonnyrimmer) reported
from
Wandsworth, England
@SkyUK I appreciate there are plenty of more serious issues afoot, but attempting to remove an expensive package from my subscription is impossible if you insist I have to call. When I do you advise you can’t take my call. Blatant attempt to trap customers ... pls resolve
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Veronica Van Muyen
(@verona_vm) reported
from
London, England
@SkyHelpTeam our WiFi has been down (London) since yesterday morning, tried everything imaginable, followed instructions, unplugged everything and plugged it back in, restarted, to no avail.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
Why is it so difficult to get help from @SkyHelpTeam .. my sky Q won’t connect to my Sky hub box
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Ashley James
(@ashleyljames) reported
from
Wandsworth, England
@citythameslink1 @SkyUK I want to cancel my movies subscription but I won't let me do it online. Says I need to call!
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@JayHayon66 @SkyHelpTeam It’s ridiculous I pay over £100 a month and when there’s issues I’m not allowed to call cause I’m not a key worker but I still have to work from home . And my job is actually supporting the NHS 😤
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Alan Back
(@ARBack1) reported
from
Richmond, England
@WillGreenwood @matt9dawson @lionsofficial @SkySports I was there for the Durban test. Never forgotten
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Matt Lawley
(@mattlawley703) reported
from
Croydon, England
@SkySports No problems with that whatsoever. You can’t start a new season when there’s just 8/9 games left. Play 2-3 games a week.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam When I go to the link and do all what it says and it asks if it works, which it doesn’t , it just takes me to a blank page so there is no further help
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Lambeth, England
@SkyHelpTeam hi, my sky subscription ends today and I haven’t received any packages to send back my QBox and mini QBox. I don’t want to be charged for keeping them can someone help please.
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Geoff Gosbee
(@geoffgosbee) reported
from
Eltham, England
@SkySports how do you get hold of anyone if you have an issue with SkyQ. I can’t seem to find a number
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Philip Collins
(@PhilipCollins24) reported
from
Richmond, England
@barbedquill @WillGreenwood @matt9dawson @lionsofficial @SkySports Good point. Never noticed that before.
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Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam No at the end of the steps I get a blank page that’s the problem 😤
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(high-room)
(@hyrume1) reported
from
Hounslow, England
@SkyUK your wifi is shit, sort it out
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Ellie ..†
(@elxliee) reported
from
Kingston upon Thames, England
@SkyHelpTeam hi my broadband is down at Kt12sa, is there any issues as I’m working from home and cant get back online
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Christopher A. Hamer
(@chrisahamer) reported
from
Kingston upon Thames, England
@_alexwalton @SkyHelpTeam Great customer service there, especially as cutting people off during the COVID 19 outbreak seems terribly sensible.
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Eltham, England
@SkyHelpTeam Hi, when do I receive my packages to return my sky q box and mini box. I’m not getting any help from sky and if I’m billed for the non-return sky equipment I will refuse to pay.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ole’s Tricky Reds
(@aryan22252) reported
@SkySports **** manager. Doesn’t even know which players he wants to take
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Tommy
(@Tomcfc86) reported
@SkyHelpTeam Quickest and easiest? I’ve had issues with my internet dropping in and out since the beginning of April. Still not sorted. Now I have no internet at all. Phoned yesterday and was told there was nothing you could do. Wake up this morning and now my multiroom isn’t working 😡
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Carole 💙
(@NannyVeg) reported
@BBCMOTD @GaryLineker So it’s cruel for Leicester but if that had been Spurs you’d’ve been calling them weak & lacking the killer instinct. Same as @SkySports - wheeled a monitor out for Kane to explain himself- never been done before or since - could’ve done that for Vardy on Sunday but did they?
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Jamie martin
(@jamie4872) reported
@SkySports No one cares what mark Hughes, Roy Keane, Gary Neville or anyone has to say! He’s not going to utd it’s that simple! We don’t want your cast offs either pay the £200m or **** off!
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Chris Cannon
(@CannonC1986) reported
@SkySports Oh ffs with 26 players it’s easy AF to pick this squad....include Maguire/Hendo, who gives a ****, it’s 26 damn players come on....
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Gary Bridson
(@GaryBridson1) reported
@SkySports Goals never move #truesaying
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Craig🥇🏆
(@CraigLUFC77) reported
@SkySports Nah.. **** pass... hes right footed. 😗
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T C
(@Ortolannn) reported
@SkyHelpTeam put in my notice to leave my contact in two weeks time. Since midnight my connection has died. Its disgusting how you refuse to reward loyalty to the brand and when the customer doesn't go along with the more expensive plan offered you then shut off their connection.
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iF LukkyYT
(@iTs_iF_Lukky) reported
@SkyHelpTeam Service down in Drumquin 😐
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Michael Norcross
(@mnorcross84) reported
@SkySports Makes sense with deadline being 1st June. Gives time for likes of Maguire, Henderson, Pope to be better assessed. Also to make sure no Man City, Chelsea or Man United players get injured. No point naming Rashford, Mount, Sterling as examples tomorrow and then getting bad injuries