Sky Outage Report in Purley, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: London, Hounslow, Southwark, Mitcham, Southall, Hammersmith, City of Westminster, Croydon, Wandsworth, Reigate, Isleworth, Fulham, Orpington, Greater London and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| London |
Internet | |
| London |
Internet | |
| Hounslow |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Babajou
(@RicciCastro) reported
from
Wandsworth, England
@SkyHelpTeam any update on outage in Wandsworth area. Status page says everything is fine & no planned works listed. @SkyUK
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xxx
(@Fabs11111111) reported
from
Kensington, England
@SkyUK I'm a gold member And still waiting for my refund more then 1 week know and the operators keep on saying its been refunded to my credit . Operators should listen to customer and not do what they won't
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Mark S
(@Mark_BarkingFC) reported
from
London, England
@SkyHelpTeam Need more help here William , test says everything is fine , tv box says no connection, tried the reboot no joy
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@SkyHelpTeam Thanks Claire Can you confirm that there is an outage in my area, and that it’s being worked on? It’s been 24 hours now…
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Jacqui Lowe
(@jacquilowe) reported
from
London, England
@SkyHelpTeam No B/band since 30th, team say system won’t let them book engineer ‘because it’s an outage’. Know this is resolvable because engineer visited neighbour on 31st - fixed in 5 mins flicking switch on the road.
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🐺FinleyTheFloof🐺
(@FinleyTheFloof) reported
from
London, England
@SkyHelpTeam sky WiFi sucks so bad around here rm8 area so slow please fix
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LittleLondonWhispers 💙
(@londonwhispers) reported
from
Kensington, England
I don’t often rant but @skyuk the 9 hrs we’ve wasted with your customer service is a joke. I’ve been a customer of yours from day 1 how on earth do you cancel someone’s broadband & tell them you can’t reinstate it until December 31st #WFH
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@SkyHelpTeam Any chance of Sky making some kind of comment about what’s going on? It’s now day three and there will be lots of people like me who need broadband to WFH. Seems to be a real problem all over Twickenham.
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xxx
(@Fabs11111111) reported
from
Kensington, England
@SkyHelpTeam Equals. I complained. Via to me complainIng I clOsed all accounts down And spoke to Sky And said I'm not happy I got to pay only for the sim for a few months then Back to normal price there no reduce nothing still not happY My name is mr fabio. Freemantle
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xxx
(@Fabs11111111) reported
from
Kensington, England
@SkyHelpTeam Att Nathan Not working. So every bit oF money is crushal to me If specific instructions are given froM a customer for a date this shoUlD be accepted last month was fine But unfortunately this month was not equals I asked the operative serial times why u never toOk the mon
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Kieran Shew
(@shoeburger) reported
from
Merton, England
@SkyHelpTeam Since the storm, my sky box isn’t receiving signal. I’m in a block of flats. Tried calling, wait on hold for ages. How do we get someone to repair our dish? Why don’t you have an online solution for this. It’s 2022
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Ange Gilly
(@angegillis) reported
from
Lambeth, England
@SkyHelpTeam I bought a Google mesh system because my wifi is crap in my house. Google are saying my modem needs to be changed into bridge mode. How does one do that? Can someone help please?
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Mikei. Hall
(@The_Dark_knght) reported
from
Kensington, England
@SkySports we hear Man City’s Mendy in the news but what about Everton‘s Gylfi Sigurdsson why is he never mentioned is it because he’s white?
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Mark S
(@Mark_BarkingFC) reported
from
London, England
@SkyHelpTeam @SkyHelpTeam are there broadband issues in IG11 , very slow and tv saying not connected
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@KatLueth @SkyHelpTeam Also from Twickenham here - and no Sky broadband for 24 hours now. Website says there’s an outage but also says ‘no problem with your service at your address’. Any chance of some clarity ?
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LF
(@LouKF93) reported
from
London, England
@SkyHelpTeam Lots of static and scrambled picture and then switches off saying satellite signal is not working.
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Martin O'Rourke
(@martinjorourke) reported
from
Wandsworth, England
@SkyHelpTeam hi, my phone line has been down for 3 weeks, I've tried everything online to fix it but it's still not working, how can I speak to someone?
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Ange Gilly
(@angegillis) reported
from
Lambeth, England
@SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??
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xxx
(@Fabs11111111) reported
from
Kensington, England
@SkyHelpTeam GooD afternoon Nathan Thank for reaching out to Me Ok so 2 things So the problem was on the 7th of this month my tv and broadband taken And the mobile was not taken on the 7th I gave specic instructions cause last year in Feb I had a very bad accident. Know I'm much better
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Joy Balfe
(@Joybalfe) reported
from
Whyteleafe, England
@virginmedia absolute p- take on price charges £8.50 extra in this current climate. Shoddy service - time to believe in better @SkyUK
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Skybound
(@SkyboundVR) reported
@SkyUK What gives with Internet being completely unusable in the early hours of the morning? No issues reported so there's no excuse for the lack of access.
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Neil doyley
(@NeilDoy18925258) reported
@SkySports ******* love him anyway, u can just tell he is a genuine fella, not like some of those ex players who commentate on ur piss poor show of a channel
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keelo
(@keelo187) reported
@SkyHelpTeam I’ve been waiting for my new router since Christmas it’s a joke.Probbaly get forgotten as I’m an existing customer amd they already take my money each month ✊🏻💦
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Saul Bennett
(@SaulBennettUK) reported
@AtvTenbob @SkyHelpTeam @OpenreachHelp It was a wide area of Rotherham in the S61 postcode. I’m checking if anything is working this morning. The customer service from Sky and Open Reach has been diabolical I’m sorry to say.
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Garth
(@Bronzey101) reported
@rico1304 @SkySports ******* idiot. Obviously got something to do with PE teachers. You don't give a **** about the kids who were left with brain damage due to abusive PE teachers who would kick you up the arse if you would not head these concrete *****?
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Simon
(@SimonBogdon) reported
@SkySports @LFC The sky love in and coverage was bad enough when they won the bloody thing, without this being forced down our throats....I guess you will be planning annual anniversary celebrations from now on.... **** I shouldn’t have given you any ideas
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Stop the world I wanna get off
(@GoonerBeReal) reported
@SkySports Old Trafford? If he goes to the wrong ground we should cancel the loan
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Soultied
(@CheckTheMeanin) reported
. @SkyHelpTeam I have an issue with rain water running inside the connection box from my sky dish and the water is running inside the cable on the outside of my house and dripping inside my house - how do I get a sky engineer out ASAP? It’s dangerous
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Phil Crumpler
(@philcrumpler) reported
@SkyHelpTeam cancellation is already booked for next month due to price, but why is it even with platinum VIP (9 years) the best deal CS could offer me would be £4 cheaper than my 'current' contract, still more than I had been paying, but a new customer deal is £10-15 cheaper? 🤨
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Okey
(@okeymadu26) reported
@SimonDover @SkySports Spot on! However, I think it's down to poor set up. With Matic as DM, I'd go with 2 AM in Pogba and Bruno to create the tempo upfront. That would give Matic room to dictate and switch his play which is what he does best.