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Sky Outage Report in Purley, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 03/11/2026 22:45

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: London, City of Westminster, Brentford, Wallington, Orpington, Croydon, Hounslow, Southwark, Hammersmith, Mitcham, Isleworth, Sidcup, Kingston upon Thames, Southall and Carshalton.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomCity of Westminster Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomBrentford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • stevetom110 Steve (@stevetom110) reported from Eltham, England

    @SkyHelpTeam bad bad show got new skyQ today after 5 week wait, 5hours later skyQ NOT WORKING, not happy BAD very BAD😡😡😡😡

  • FarooqUmer Umer Farooq (@FarooqUmer) reported from Kingston upon Thames, England

    @aaliaaaliya If you can't see cricket in your hotel it means you are not staying in a four or five-star hotel who have @SkySports Secondly @ECB_cricket &local Cricket counties provide support at the grass root level to promote cricket.Locals do take an interest in their team but are not crazy

  • StephenJAdams Stephen Adams (@StephenJAdams) reported from Redhill, England

    @AFCWimbledon @SkyBetLeagueOne @SkySports I have to say i really don't give a shit what we call them. They will be Redbull MK soon enough anyway.

  • mhall71 mark hall (@mhall71) reported from Camberwell, England

    @SkyHelpTeam hi is there a problem with broadband in south east London no broadband all morning

  • benburrows Ben Burrows (@benburrows) reported from Richmond, England

    @SkySports pretty awful move to stop the broadcast of the @BLACKCAPS vs @windiescricket before the match finished! Was not able to watch the end of the gamw. Shame!!!🤯

  • LawrenceEvans11 ローーーレンスエヴァンス (@LawrenceEvans11) reported from Bromley, England

    @SkyHelpTeam Hello, we've been without internet since Saturday and were told that it would be within three working days, and today we've been told it's five, and that there's no way Sky can get any time frame information from Openreach. Pretty poor service guys...

  • BarcaWomble Niall McGarry (@BarcaWomble) reported from Kingston upon Thames, England

    @SkyUK Shocking service by Sky. My dad’s had to waste 2 days off work waiting in. First they sent the wrong engineer, (DTH I/o MDU), profuse apologies. The next week they again sent the wrong engineer!!!!. We’re sorry but we can’t come for 2 weeks. Worst customer service ever!!!

  • badzillacouk badzilla (@badzillacouk) reported from Hammersmith, England

    Sky broadband has been down for Hammersmith and Fulham since 10:20 yet no update since 12:00 and no eta on repair fix. Utterly pathetic @SkyHelpTeam - Will be moving suppliers on Monday. Had enough.

  • tatey1965 Chris Tate (@tatey1965) reported from Wandsworth, England

    @hectormcn @railroaddrunk @BenGilesRL @therealsteavis @SkySports @SkySportsRL Fat Nige did a really really shit deal last time around and Barwick - utterly uselesa

  • ratman97 chris summers (@ratman97) reported from Bromley, England

    @SkyHelpTeam my wife has a new iPhone XR. We reset the password last night but she hasn’t been able to log in to her emails and the phone hasn’t downloaded any since 7am this morning. I’ve checked all the settings I can think of. Help!

  • DarrHenderson darrenhenderson9 (@DarrHenderson) reported from Eltham, England

    @PaulJam84679845 @FootballerGay @SkyBetChamp @gaytimesuk @5liveSport @EFL @FA @PFA @SkyBetLeagueTwo @SkyBetLeagueOne @premierleague @SkySports @SunderlandAFC Well you do support nonces

  • BarcaWomble Niall McGarry (@BarcaWomble) reported from Kingston upon Thames, England

    @SkyHelpTeam You’ve twice sent the wrong engineer (MDU engineer is required) to put in Sky TV & then instead of doing everything you can to get someone there straight away (after being let down for the 2nd time) u give an appointment for 2 weeks time. Terrible CS Sky!! #skyfail

  • WispaHH Creator code - Wispahhh (@WispaHH) reported from Lambeth, England

    @SkyHelpTeam @SkyUK Sky have the worst internet for gamers everyday is a new problem 😡😤😣

  • Becsmas Bex Mason (@Becsmas) reported from Eltham, England

    @SkyUK after 11 years of your TV service I will be ending on July 26. Your business model is out of date; tying people into a long term overpriced contract for broadcast media via proprietary hardware will soon go the way of video rentals. #Netflix has the model for TV’s future

  • tatey1965 Chris Tate (@tatey1965) reported from Wandsworth, England

    @hectormcn @railroaddrunk @BenGilesRL @therealsteavis @SkySports @SkySportsRL And the worst thing ever is loss of funding cos participation levels have dropped - ie less potential viewers

  • Macca211279 Steve McHugh (@Macca211279) reported from Lambeth, England

    @SkyHelpTeam guys seriously the internet connection is god awful. Constant problems and at the moment rather than bad signal ( which happens frequently ) there’s now NO signal. Hard to stay patient with a service this bad 😫

  • Empower2Perform Shameema Yousuf MBACP MBPsS CMPC HCPC (@Empower2Perform) reported from Wandsworth, England

    @SkyHelpTeam This does not seem to be the case in SW17. We’ve lost network about 20mins ago. Please advise

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Camberwell, England

    @SkyUK can someone help as we are trying for the last 2 months to connect to sky broadband and now the by engineer can’t reach with his ladder!!

  • jamesyred jamesyred (@jamesyred) reported from Redhill, England

    @btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Camberwell, England

    @SkyUK we left virgin to join sky and we have had nothing but hassle, we have used all our mobile data waiting for you to connect us, this is terrible service!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • KevinC7290 Kevin C (@KevinC7290) reported

    @Neilturner2808 BT Sports never shy about showing it, whereas SkySports won't even give it any coverage

  • MrGaggies GJ (@MrGaggies) reported

    @SkyHelpTeam sky stream play list etc not working. Live Channels are help please

  • thehouseheadz Househeadz 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@thehouseheadz) reported

    @fitzpas @SkySports Coz i thought your original tweet was stupid. Greetabout comentators. And then you drop one about how the other team play, what do you care how the other team plays - your team won, thats all that matters, but your still moaning about ''lob it to 18 yard line and repeat''

  • pammyd7 Pammy (@pammyd7) reported

    @SkyHelpTeam hello, how do I speak to a real person, not the robot? Whatever I click on your help pages just takes me round in circles and back to where I started.

  • Oldtimeaccie George G (@Oldtimeaccie) reported

    Kris Boyd saying he's never seen a better free kick taker in Scotland than Tavernier...never watched Nakamura or Moravcik then Kris @SkySports

  • Grumpy06110534 Grumpy (@Grumpy06110534) reported

    @IanCrocker1 @SkySports Stop it, just stop your stupid shouting! #OldFirm #CELRAN

  • Grumpy06110534 Grumpy (@Grumpy06110534) reported

    @SkySports oh FFS stop with this stupid shouting! #CELRAN #OldFirm

  • joshcope90 Joshua James Cope 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@joshcope90) reported

    @SkyHelpTeam I've contacted you now via phone and you e confirmed there's issues but wouldn't tell me what it is. You're sending someone out Tuesday afternoon but again wouldn't confirm why you have to send someone for a brand new router that's only 2 months old

  • pimlott1981 markyp (@pimlott1981) reported

    @SkyHelpTeam constant buffering whilst watching the football on sky glass, awful and not acceptable

  • BobPurplepill Bob PurplePill (@BobPurplepill) reported

    @SkyHelpTeam issues. Something or someone needs to send a Rocket up O2 ASAP, to get this situation sorted, or people are going to have no option but to switch to a service with usable signal, and maybe even usable mobile data as well. Maybe have a Sky Mobile support on Twitter too ? Bob.🤔