Sky Outage Report in Purley, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at Sky
Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: London, Croydon, Hounslow, City of Westminster, Fulham, Southwark, Brentford, Redhill, Hammersmith, Worcester Park, Sevenoaks, Southall, Sidcup, Welling and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Happy Dog Plumbing
(@happydogplumb) reported
from
Wandsworth, England
@SkyHelpTeam URGENT: our broadband is playing up, wifi not working and intermittent Ethernet connection. Have tried tests and help online but no joy. We are key workers and working from home so need internet to communicate with customers - please help
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Tom Brown
(@TommBrownn) reported
from
Wandsworth, England
@SkyHelpTeam hi guys - trying to watch ITV opening show that was on this morning but says I don’t have required subscription however I have ultimate on demand. Never had this issue before - have tried turning off mains and back on. Can you help pls
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Adam McClelland
(@adam_mcclelland) reported
from
Croydon, England
@SkyUK told engineer would call an hour before arriving and now told (after no phone call) that it is a customer no show as he visited abd didn’t call. Now need to wait two weeks and take another day off work!! Terrible service!!
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Shed4Ever
(@Shed4Ever) reported
from
Wandsworth, England
@SkyHelpTeam funny how my neighbors have the same problem call there provider and it’s fixed next day I told you lot yesterday guess what not fixed you haven’t even been to the box at my address just want to run line test
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BOD THE WORKER
(@GerryCupples) reported
from
Kensington, England
@SkyHelpTeam We are currently in the throes of giving up what we see as a decent sky bill Please check our account I hope you ,in fact you will see we are a valued customer We have had no sky since before Covid Your response to our appeals has been utterly miserable it
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Alyson
(@AlyMac1) reported
from
Kingston upon Thames, England
Wtf. Is this Bees TV @skysports
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Stefano Hatfield
(@stefanohat) reported
from
Hammersmith, England
I know you should support your local team, but that’s not supposed to apply to bloody @SkySports - enough of the BrentfordFC love-in already. #COYW! #FFC #BREFUL
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Shed4Ever
(@Shed4Ever) reported
from
Wandsworth, England
@SkyHelpTeam very disappointed with sky never had a problem with them now I have a problem there ******* me about my phone line has been knocked off on the box on my landing I told them this but yet you want to run a line test that of course will fail
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Hayley
(@Misshayley_1) reported
from
Kingston upon Thames, England
@SkyHelpTeam That’s what I went on but didn’t resolve problem @SkyUK
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Gary Mitchell
(@Hammers71) reported
from
Bexleyheath, England
@SkyUK No satellite signal as of 6am I this morning and we’ve gotta wait 11 days for an engineer to come & fix the problem ?!! - wasn’t expecting that !
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lizzie farrant
(@Lizzie_Farrant) reported
from
London, England
@SkyHelpTeam I am an NHS worker WFH and my broadband has stopped working. 2hrs of going round in circles with online support. Now way to speak to anyone. Please help!!!
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THEWHITLAM
(@THEWHITLAM) reported
from
Lambeth, England
@SkySports the commentators keep apologising for bad language we might hear. But the ‘offenders’ are the managers and subs etc. Why not just tell them beforehand to try to stop swearing ?
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James Cooper
(@JimmyBCooper) reported
from
Esher, England
@SkySports It’s been awful one of the worst seasons in history. VAR was appalling unless you are a Liverpool fan
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Michelle 🖤
(@MichelleMid) reported
from
Wandsworth, England
@SkyHelpTeam I had new WiFi/sky q/router installed today. Now Dyson and Sonos products aren’t reconnecting to the WiFi - the WiFi is otherwise working. Could it be a router problem? Thanks.
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Sandra McKay
(@nistasan) reported
from
London, England
@SkyHelpTeam hi our broadband is down - orange light on hub for Internet. Any known issues in se23? Done the online diagnostic with no joy. Thanks.
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Aydin Djemal
(@adjemal) reported
from
Bromley, England
@SelenDjemal @SkyUK Absolutely disgusting. Happy to take your money but not happy to sort a service which is more important than ever during lockdown!!!
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Shed4Ever
(@Shed4Ever) reported
from
Wandsworth, England
@SkyHelpTeam having issues with my phone line no dail tone and your system checks say it’s all ok Engineer booked I have had no update
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Jon Ellacott
(@jonellacottCPFC) reported
from
Croydon, England
@SkyHelpTeam It's OK he has literally just phoned, he has only just been given the job. Thanks for your help.
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T
(@Miaopow) reported
from
Richmond, England
@SkyHelpTeam how do I cancel Sky? Says don’t call
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Kris Ingham
(@KrisIngham1) reported
from
Wandsworth, England
Poor multi-game coverage by @SkySports. Everybody’s tuned into @bet365 to keep up with the goals
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Mutch
(@70mutley) reported
@SkySports The timing of it seems strange as not only just before the cup final, but just after the announcement of a Super League. Could it be that Jose is against this concept or is it purely down to matters on the pitch?
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Antony Webster
(@ant_webster) reported
All the fans going on about the super league and going on about how bad it is and the morals..... will still be all the same fans going the games going to them super league games, watching it on the telly! And @GNev2 will still be a pudit when @SkySports throw a bid in 👍🏻
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Alan Dormand
(@AlanDormand) reported
@SkySports and @premierleague only unhappy because it affects their products, let’s not pretend they give a **** about fans, it’s all about them
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Thomas....
(@Thomas_R1983) reported
@SkySports crying on about this new super league it was different when they up there prices without even telling the customers losing champions league football losing Premier league games losing other numerous sports on their channels well **** you 🖕
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Patrick Letham
(@PatrickLetham) reported
@PipTomson @SkyHelpTeam Find the customer complaint section on their website and you will be straight through as they call back quickly, worked for us twice
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Richard Creba
(@RichardCreba) reported
@SkySports Ed Woodward and Glazers need to go . God damn disgrace to the game and have severely embarrassed the team and the fans . Nothing but a bunch of cowboys and greedy gits.
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Thomas Harvey
(@ThomasHarvey6) reported
Thing is if you just turned this down you could've helped create a new football order. Help create new big clubs. No player wants this. No manager wants this. Just Yankee owners. I believe they'd come or will go back to the domestic leagues. #COYS @SpursOfficial @SkySports
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Aubamanelli
(@Afc_Aubamanelli) reported
@EduardoHagn @SkySports That does help explain it, but man they could have made it 2050
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Fld
(@Rahmadbdv) reported
@SkySports @GNev2 Create by the poor stolen by the rich man united is embarrassing!
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soph v. 96.3
(@sophb66) reported
@SkyHelpTeam I DID NOT GET ANY AUTOMATED RESPONSE. Seems your robots are not working....I publicly tweeted you, no automated reply, just a human fobbing me off to a URL 👍