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Sky Outage Report in Purley, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 03/03/2026 20:15

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (31%)

    TV (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: London, Croydon, Hammersmith, Southwark, Hounslow, Reigate, Kensington, Bromley, Twickenham, City of Westminster, Mitcham, Southall, Wandsworth, Isleworth and Fulham.

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City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • ashleyeglin23 Ashley Eglin (@ashleyeglin23) reported from Croydon, England

    This is a great impression you’ve set to new customers. Maybe we should have joined @virginmedia instead. Absolutely disgraceful customer service @SkyHelpTeam

  • JamesMorris77 James Morris (@JamesMorris77) reported from Hammersmith, England

    @SkyUK @SkyHelpTeam is the absolute worst company I’ve ever dealt with. Appalling customer service. Over 12 years a customer and treated like utter shit. A total disgrace they don’t care at all about their customers. Utterly disgusted @Ofcom @BBCWatchdog

  • daisymcandrew Daisy McAndrew (@daisymcandrew) reported from Brentford, England

    @Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!

  • spacemanbin Robin Lewis (@spacemanbin) reported from Redhill, England

    @SkySportsPL @SkySports My 10 year old daughter would be embarrassed to go down with that tiny amount of contact.

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @SkyHelpTeam I'm really not happy with the customer service I've been receiving. I have downsized my package no longer having multi-room Sky Q and was told I would be sent packaging to return that box. It has never been sent to me and this morning I receive this text (1/2)

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from Bromley, England

    @SkyHelpTeam To upgrade to SkyQ I’m an existing customer, looking to see if can get a better price for install

  • Miaopow T (@Miaopow) reported from Richmond, England

    Don’t go for Sky broadband as it’s so slowwwwwwww @SkyHelpTeam I’m only getting shit speed.

  • scottmanson scottmanson (@scottmanson) reported from Bromley, England

    @SkyHelpTeam so we are still waiting for the engineer who was due between 5-7pm. He can’t be contacted, your phone isn’t answered. Really glad we paid extra for the premium service.

  • Mark_James96 MCPR (@Mark_James96) reported from Bexleyheath, England

    Said it once, say it again... **** off @SkySports

  • JoshBett1 Josh Bett (@JoshBett1) reported from Richmond, England

    I said size might be an issue for them this season! #HaDayuuummm @BristolFlyers even I am grown up enough to say I get it wrong ‘sometimes’ 😂🏀 @SkySports someone get this on the highlights over cricket 🦗 please! #BritishBasketball

  • amalsasikumar amal sasikumar (@amalsasikumar) reported from Kingston upon Thames, England

    Which Broadband is better @virginmedia or @SkySports or any other mine is very slow and expensive

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @daisymcandrew @SkyUK Whatever you do, do not go to @virginmedia . Totally unreliable broadband and worse customer service

  • Browniethered Paul Brown (@Browniethered) reported from Hounslow, England

    @SkyHelpTeam Morning broadband is down in Chiswick London W4. Gone on local forum I’m not the only one having problems in area.

  • KamalSingh_28 Kamal Singh ツ (@KamalSingh_28) reported from Kingston upon Thames, England

    @SkyHelpTeam WORST company I have ever signed upto in my life. Made a bad decision to leave @virginmedia and it's time sky own up they messed up and dodge all of my calls and complaints and when asked for a final letter so I can complain to @Ofcom they refuse too.

  • Macca211279 Steve McHugh (@Macca211279) reported from Lambeth, England

    @pj2310 @SkyUK 🙌 their WiFi service was inferior to dial up internet. They’re the absolute pits👎👎👎

  • loveitcountry2 Lena (@loveitcountry2) reported from Hounslow, England

    @pottermoss @SkyHelpTeam Snap! Worst network connection ever! My phone constantly buffers and no one in the house has decent WiFi connection! Not fit for purpose!

  • USAcharitycycle Chris Bloomfield (@USAcharitycycle) reported from Wandsworth, England

    @VodafoneUK stop charging me for skysports packages - 1. I didn’t sign up for skysports2 in the first place. 2. Apparently you can’t refund me, I have to contact sky - weird. 3. I only renewed my contact less than a month ago but I’ve been charged 4 times for skysports #terrible

  • DepravedAcid Depraved Acid (@DepravedAcid) reported from Hounslow, England

    @SkyUK I have just terminated our Sky tv contract after approx 28 years because of technical issues with Sky Q and SkyGo apps and the failure of your support team to resolve the issues and because you’ve been overcharging is for 2 years.#skytv #noloyalty

  • Pauljar58453395 Paul (@Pauljar58453395) reported from Hounslow, England

    VAR is a shambles. Football needs to look at other sports for help. This is ruining the game we love. #notovar #WATCHE #SkySports

  • loveitcountry2 Lena (@loveitcountry2) reported from Hounslow, England

    @SkyHelpTeam @deanljbirch But we shouldn’t have to keep repeatedly check our connections when it’s clearly a sky fault! It’s bloody frustrating having to repeatedly put up with this crap! Why are we paying sky all this money when your internet service isn’t fit for purpose!!! 🙄😡

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • scott_gambier Scottie_G (@scott_gambier) reported

    The @premierleague is so corrupt it’s not even trying to hide it. Why aren’t there inquests into what is happening? @skysports are as bad, they should be putting pressure on PL on their shows, but they want the same, the biggest clubs battling out at the top.

  • RP7514 Rob/WOLNIodKLECHISTANU🇵🇱🇬🇧🇪🇺 (@RP7514) reported

    @SkyHelpTeam I tried to do a diagnosis on my computer but cannot connect because broadband is not working. I can give you the postcode, so you can check what happened, but on DM.

  • RP7514 Rob/WOLNIodKLECHISTANU🇵🇱🇬🇧🇪🇺 (@RP7514) reported

    @SkyHelpTeam Hi. I'm having problems with the broadband again. What's going on? DM please

  • TheScullyFamily Scullydad (@TheScullyFamily) reported

    @premierleague @SkySports referees need to be held accountable from now on. These decisions lately are making them look really bad. #PremierLeague

  • ian_breo Ian Breo (@ian_breo) reported

    Unlucky @CPFC I'm an @LFC fan and that was never a penalty #skysports #CrystalPalace

  • neilwallace403 Neilwallace403@gmail.com (@neilwallace403) reported

    @TheGunnerNick @joeyboo007 @SkySports I’m joining you sick to the back teeth of piss poor officiating

  • TheGunnerNick Nick 🐺 (@TheGunnerNick) reported

    @neilwallace403 @joeyboo007 @SkySports If it was just piss poor, I could swallow it. But this is blatant, in your face, cheating. It’s ludicrous and no high profile person is calling it out.

  • ian_stephen Ian Stephen (@ian_stephen) reported

    @SamwoWoodward @SkyHelpTeam Same issue here @SkyHelpTeam how to resolve please ? UHD recordings fine but Sky Sports broadcast just gives a blue screen

  • SwerdnaKi Swerdna 🐝 (@SwerdnaKi) reported

    @sach_shukla @SkyHelpTeam We are having the same problem now! How do we get it sorted? Thanks 🙏

  • fvandervorst Ferry van der Vorst (@fvandervorst) reported

    @SkyHelpTeam Looks like the router broke down. New one is being issued.