Sky outages and service status in Purley, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 3 outage signals in the last 24 hours around Purley, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jun 27, 11:25 AM GMT+1.
- Internet (61%)
- Wi-fi (24%)
- Total Blackout (6%)
- E-mail (4%)
- TV (3%)
- Phone (3%)
The latest reports from users having issues in Purley come from postal codes CR8 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 28: Problems at Sky
Sky is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Purley, England
The most recent Sky outage reports came from the following cities: Caterham, Croydon, Southwark, Wandsworth, Banstead, Sutton, Orpington, Redhill, Bromley, Purley, Coulsdon, Warlingham, Epsom, Tadworth, and Leatherhead.
| City | Problem Type | Report Time |
|---|---|---|
 Caterham
|
Wi-fi | 15 hours ago |
|
Croydon
|
TV | 18 hours ago |
|
Southwark
|
Internet | 20 hours ago |
|
Croydon
|
Internet | 1 day ago |
|
Croydon
|
Total Blackout | 1 day ago |
|
Southwark
|
Phone | 2 days ago |
Nearby cities with recent reports
14 recent signals
8 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Danny Flo (@RetiredChav) reported from Croydon, England@TravisShawuk @SkySports I think you'll find that anyone with a brain can see it was a unfair advantage. heavily worn hards against brand new softs! It didn't matter how much Lewis fought, he could never win.
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Alex Heath (@ADH_911) reported from Bromley, England@SkyHelpTeam are there issues in BR3 for broadband? Have run diagnostic tests and it says no local issues yet all lights are on router correct but apparently cannot find. Also does not appear to be able to run a line test.
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Sabina Khan (@SabinaNKhan) reported from Croydon, England@SkyHelpTeam can you please urgently assist - our broadband has gone down and the landline is dead so I can’t call your customer services. I need to get back online urgently for work.
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Purvee Hetamsaria (@PurveeH) reported from Camberwell, England@SkyHelpTeam I juat got off call with a skycare and thwy said they do not even know what the issue is. And they need 3 days to know the issue and then no guarantee on its solution.
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Craig Williams (@CraigWiIIiams) reported from Camberwell, England@SkySports this is nonsense. Not one player went anywhere near him to console him after the Musiala/penalty **** up. Clearly a disconnect.
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Phil Swallow (@Phil_Swallow) reported from Croydon, England@SkyHelpTeam @boydhilton It offers UHD then says “No programmes are currently being broadcast on this channel”. The problem is 100% with Sky!
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Steve (@MrMonsterMagic) reported from Redhill, England@SkyHelpTeam is there a problem in RH1 postcode? My internet has been dropping all day.
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Silka (@silkskt) reported from Camberwell, England@SkyHelpTeam I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.
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Kieran Shew (@shoeburger) reported from Merton, England@SkyHelpTeam Since the storm, my sky box isn’t receiving signal. I’m in a block of flats. Tried calling, wait on hold for ages. How do we get someone to repair our dish? Why don’t you have an online solution for this. It’s 2022
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Helen Charlesworth 💙 (@helen0107) reported from Bromley, England@SkyHelpTeam Any issues in the BR5 area with internet? Mine has been off more than on all day!
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J- Blüdhavens guard (@Jmariom86) reported from Eltham, England@SkyHelpTeam hi, I've had no fibre optic Internet since 9am today - have checked the service via the app and it seems to be OK - any help?
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Ange Gilly (@angegillis) reported from Lambeth, England@SkyHelpTeam I bought a Google mesh system because my wifi is crap in my house. Google are saying my modem needs to be changed into bridge mode. How does one do that? Can someone help please?
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Mary Denyer (@denyermc) reported from Headley, England@SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!
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Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England@OpenreachHelp I believe @SkyUK are waiting for an update from you as we have no connection date, hence my direct tweet to find out what’s going on. Can you help?
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Babajou (@RicciCastro) reported from Wandsworth, England@SkyHelpTeam any update on outage in Wandsworth area. Status page says everything is fine & no planned works listed. @SkyUK
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Kate McKeand (@kmckeand) reported from Wandsworth, EnglandMy @SkyUK broadband just keeps dropping today in SW18 but the app says no issues. Clearly there are???
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lee duggan* (@redlee6963) reported from Croydon, England@SkySports @GNev2 is the reason I’m giving up my subscription why you got the idiot back is beyond me first class 🤡
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Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, EnglandSurely I cannot be the only person in the universe that is having major Sky Broadband Internet problems today! @SkyUK #SkyBroadband
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Kate McKeand (@kmckeand) reported from Wandsworth, England@SkyUK I’ve had no broadband for 10 hours and can’t get any information about when the issue will be fixed?
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The Eye Casting CDA (@TheEyeCasting) reported from Camberwell, England@SkyHelpTeam I don't have a Sky landlines 🙄. Why do I have to call at to cancel something ? I tried calling was on phone for an hour to be told it wasn't possible to cancel then getting transfered somewhere else. Obviously making it as difficult as possible. Still have service I don't want.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Niki Messi (@NikiMessi1) reported@Taylorleavitt02 @SkySports Algeria is not a weak Team wtf
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Sam Brown 🏴 (@SamBrow74823937) reported@SkySports Yet again, infatuated with Utd because we’re the biggest & greatest team in England. This would never have been said about any other club. Sky need Utd way more than Utd need Sky.
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Darren omalley (@darrenO83) reported@SkyUK customer service is terrible. Spoke to someone who couldn't understand that i have been billed fir something I shouldn't have. Im not asking much am I if I want someone to have a decent grasp of the English language?
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Suzanne Hawkes (@hawkes13soozie) reported@pasteydave @SuperLeague @SkySports Great innit!! Had to watch on my iPad on Sky sports app. And we pay extortionate prices for Sky!!! Just like the RFL second class service!
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Rubes (@Rubes6736) reported@danielsjourney1 @SkyHelpTeam Buy a Mesh WiFi system. It'll permanently fix your upstairs signal without adding to your monthly bill. Sky lock whole-home coverage hardware behind an extra monthly paywall, so you’ll buy the add-on.
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Mark F (@Pleyndamour) reported@TigerTowns88 @SkySportsRL @SkySports Well I’m sure Stuart would enjoy the error messages, stream not working, and constant faff to find the games.
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ISRAEL (@emini_issboi) reported@Plettigoal @SkySports @SkySportDE Damn everyone is signing players everyday but united is buying parading one player for 3 weeks without submitting any official bid
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Peter (@Peter1333565163) reported@SkyHelpTeam @SonamTik SKY SHUTTING DOWN ALL HELP SERVICES FOR THEIR ULTRA EXPENSIVE SERVICE
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Ricky (@Ricky81D) reportedHi @SkyHelpTeam @skytv can you please make it more difficult to cancel a subscription out of contract ? All I want is a phone number, website is taking me round in circles.
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Offside Opinions (@AmeinEzmail) reported@UnitedStandMUFC @SkySports Did this data team even watch the Premier League? Robinson was dropped from the team, had a poor season in 2025/26, and he’s already 29 years old Putting him in the same conversation as Hall is laughable.