Sky

Sky Outage Report in Purley, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Purley come from postal codes CR8.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 12/09/2025 02:25

December 09: Problems at Sky

Sky is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: Hammersmith, London, Croydon, Southwark, City of Westminster, Wandsworth, Greater London, Hounslow, Brentford, Fulham, Redhill, Southall, Thornton Heath, Reigate and Dorking.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Wi-fi
United KingdomLondon Internet
United KingdomCroydon TV
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • neilclarke3 Neil ❌🇬🇧 (@neilclarke3) reported from Lambeth, England

    @kaye09 @SkyHelpTeam It has not corrected since the clocks changed on the weekend. I have an older Sky box… I guess they want us to upgrade 🙄🙄 shame to confuse people especially any elderly . They need to address the issue

  • MrMonsterMagic Steve (@MrMonsterMagic) reported from Redhill, England

    @SkyHelpTeam is there a problem in RH1 postcode? My internet has been dropping all day.

  • Anita_Fruitloop ♥TJ♥LF1♥ (@Anita_Fruitloop) reported from Dorking, England

    @SkyHelpTeam Just applied for the 4 week trial of sky cinema but doesn't give me the option of cancelling as I don't want it anymore!!! How do I cancel sky cinema????!!! :@ my anxiety is through the roof over this!!! 😭

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from London, England

    @marishawallace @NFLUK @SkySports Took me a minute to figure where you were. Holy crap!!!

  • Lisa66Stock Lisa Stock (@Lisa66Stock) reported from Bexleyheath, England

    @JBooLJRB @SkyHelpTeam Yep mine since 10am. Says problem at exchange

  • richnewm richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyUK so what wrong with sky Internet yet again sky Internet always seams to be down lately

  • NGN1985 Nick-CAFC (@NGN1985) reported from London, England

    @SkyHelpTeam Hello. My broadband is down. I checked and there is an issue in my area. Can you please tell me what has happened and roughly when it will be fixed? SE3 area. Thank you.

  • TubaCulosis Tuba Culosis (@TubaCulosis) reported from Merton, England

    @peterhill93 @PeterWellDone @SkyUK I use the Sky Superfast which averages 65mb/s to a south London address. Only £28/month and no line rental. I’d check reviews local to you as service varies locally between providers.

  • shaks_ldn s ldn (@shaks_ldn) reported from Lambeth, England

    @SkyHelpTeam my internet has been pretty much down / intermittent past few hours!

  • Mr_K1985 Micky_k (@Mr_K1985) reported from London, England

    @SkyHelpTeam Do you believe that's an exceptable answer? That I have to chase a service I pay for to find out if your fixing your issue, is this problem being fixed currently? If so what Is the approximate time frame?Also will my bill reflect the downtime this provider had given me?

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @SkySports So many comments of old entitled men saying it’s all banter snd they don’t see the problem. Sad.

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    Wow 2 former @LFC players defending and trying to support and improve MUFC with blinkered Gary Neville oblivious to the fact MUFC were shite lol #MANLIV #Salah #SalahForBallonDor @SkySportsPL @SkySports

  • engageurself Patrick Tuohy (@engageurself) reported from Hammersmith, England

    @SkyUK how do u speak to someone when ur broadband goes down ? My landlords not available abs I can’t get anyone to get me back on line

  • rcfoster richard foster (@rcfoster) reported from Brentford, England

    @SkyHelpTeam My Sky box just cut out saying no satellite signal…

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @robmufc99 @SkySports Worrying that your ok with that instead of just listening to the problem.

  • Phil_Swallow Phil Swallow (@Phil_Swallow) reported from Croydon, England

    @SkyHelpTeam @boydhilton It offers UHD then says “No programmes are currently being broadcast on this channel”. The problem is 100% with Sky!

  • richnewm richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyHelpTeam so why is my Internet down yet again becoming a joke now

  • rcfoster richard foster (@rcfoster) reported from Brentford, England

    @BigDazza01 @SkyHelpTeam Pissing it down, just seems odd that in 21st century some rain affects television signal.

  • ryannew93 Ryan New (@ryannew93) reported from Croydon, England

    I pay for @SkySports and the stream breaks. Illegal streaming would never do this to me

  • midwifehippie Laura Bridle she/her (@midwifehippie) reported from Bromley, England

    @SkyHelpTeam my broadband has been down 3 days now ++ can you help/refund

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • brendanwalsh95 Fresh Prince (@brendanwalsh95) reported

    @SkyUK @EE if it’s not you guys and it’s source get on this “source” back and chase them for an answer it’s been going on since Friday they are paying for a service and not getting anything out of it

  • MrsLisaSmith73 Lisa Smith (@MrsLisaSmith73) reported

    @SkyHelpTeam Still no explanation as to why, no apology as to why we had to ring Sky at 14:00 to find out was what happening to be told ‘wait a bit longer’, no resolution other than wait till Jan but if we need to cancel it will cost us £25! What about compensation for us?#badcustomerservice

  • johnd1963 John Dingain (@johnd1963) reported

    @SkySports Why? How is Saliba a worse standard than Holding. This is where Arteta fails in his man management. He is too loyal to players even when they are letting Arteta down.

  • mikemarlowe6 Michael Marlowe (@mikemarlowe6) reported

    @SkySports What a stupid club I support.

  • Nemz45 Nemz (@Nemz45) reported

    @Hoodmorpheus2 @SkySports They have attitude wise that has been this squads core problem no Manager thats what Emery inherited from Wenger now its passed on to Arteta if we dont solve that another Manager will come in after a while everyone will want him gone as well our issues are more deeper thats all.

  • aliprice9 price (@aliprice9) reported

    @SkySports Just when u start thinking he’s not so bad, turns out he’s still a proper ****** prick

  • hope_wales Phil Hope (@hope_wales) reported

    @nstone07 @SkyHelpTeam The app should be there and then login to your amazon account

  • mikehukin1972 Mike Hukin (@mikehukin1972) reported

    @SkySports are ok commenting on City games, I thought @btsportfootball were bad but these 2 clowns on @primevideosport take it to another level

  • WendyRansom7 Wendy 🦄🦋🦞 (@WendyRansom7) reported

    @primevideouk @SkyUK you need to sort out the issues with prime video as it keeps stopping/freezing and it’s annoying and not worth paying £7:99 pm for this appalling replay of tv shows and films!!

  • adambradford78 Adam Bradford (@adambradford78) reported

    @SkyHelpTeam yet again I'm without Internet, engineer booked via the online self help but its a joke how up and down your service is, I'm so going to price up @virginmedia instead. Enough is enough.