Sky Outage Report in Purley, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: London, Croydon, Southwark, Wandsworth, Hounslow, City of Westminster, Fulham, Brentford, Redhill, Hammersmith, Worcester Park, Sevenoaks, Southall, Sidcup and Welling.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
||
| London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@bigfellasnr @SkySports So you think we should just stop. And just accept the abuse then?? Are you stupid
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Melz {Dexta’s Wifi} 👑🇯🇲
(@MelzDee) reported
from
London, England
When I’ve have “no satellite signal’ for 3 days now and @SkyUK @SkyHelpTeam tells me the next available engineer is the TWENTY THIRD OF MARCH. If I receive a bill for those 4 weeks without TV there’s gonna be a problem 🙃
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Charlene Peachey
(@Peachey_79) reported
from
Wandsworth, England
Hey @virginmedia My mate has moved house and you have increased her payments but given her a lesser package and now I can’t cancel cause you won’t let her.... @SkyHelpTeam what deals can you do for my friend?
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Naresh Vaneshwar
(@nrshq) reported
from
Croydon, England
Horrific customer care by @SkyUK regarding broadband contract renewal. They claim their virtual assistant can be super useful but it's dumb as f***. Then I called them, waited 30 minutes, then got transferred multiple times and waited more before they said they can't help me.
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Charlene Peachey
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam She needs @virginmedia to actually cancel her account as they added a package she didn’t agree to and now they won’t allow her to cancel or change. She’s not even signed or agreed to any new payments 😩
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Jo Asante
(@JoJo79be) reported
from
Croydon, England
I wonder 🤔 how many people were told that they would receive compensation following @SkyUK outage on 17th Feb , only to find their next month bill hasn’t been adjusted 😠 @SkyHelpTeam how many calls and tweets will it take ??
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Zara
(@zarascakes) reported
from
Croydon, England
@SkyHelpTeam But my 4G drops and the wifi doesn't work so it won't connect' irrelevant of the device, it's taking long enough to upload these tweets!
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Jeannie Dumas
(@Dumes618) reported
from
Hammersmith, England
@SkyHelpTeam I’m afraid this is a poor excuse. Given the current climate as a result of the covid pandemic @SkyUK has had a year to figure out how to expedite their services to customers that are stranded and without wifi
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Lino.. Oh. 💙
(@linopolis) reported
from
Brentford, England
What could possibly make me switch from my terrible 30mbps download @SkyUK fibre service? A £2 a month price hike. @virginmedia here I come!
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a
(@__astin__) reported
from
Hounslow, England
@Nickthered123 @SkySports Okay, don't watch it then. Problem solved.
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Sam Whitby
(@TheSamWhitby) reported
from
Wandsworth, England
@SkyHelpTeam is there Internet issues in the London SW8 area
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phillip du plooy
(@riven35) reported
from
Croydon, England
@SkyHelpTeam My internet has now started working at home, thanks for fixing the issue.
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Johanna
(@smileyblonde43) reported
from
Bromley, England
@SkyHelpTeam was supposed to have our broadband and sky talk activated yesterday. Engineer didn’t show up. Customer service couldn’t give me any information as @WeAreOpenreach only update them the day after they are supposed to complete the work. No information on our order
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Clara Morrish
(@ClaraMorrish) reported
from
Bexleyheath, England
@SkyHelpTeam I spoke to Sky on 8March to raise issue with overpayment on my direct debit. Caller said her manager would look into it and call me back on 10March yet no call and now on 11March get email saying my complaint has been closed. What?!?! No email address to respond to?!
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John
(@icbm24) reported
from
Croydon, England
@SkyHelpTeam Sky Broadband down in SE25 London area. Can you give me an update on it?
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Sabina Khan
(@SabinaNKhan) reported
from
Croydon, England
@SkyHelpTeam can you please urgently assist - our broadband has gone down and the landline is dead so I can’t call your customer services. I need to get back online urgently for work.
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Philippa🐾🐶
(@pipsiicola) reported
from
Whyteleafe, England
@SkyUK hi. How do I ask for my signal to be boosted? For a few weeks now the picture on our TV breaks up &says there is no signal on all channels. Today I was dropped out for Zoom 3 times in 90 minutes!!! I check website and it says no issues in my area. Can someone help please?
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Gary Buckingham
(@GJBuckingham) reported
from
London, England
@SkyHelpTeam hi my broadband as been down since 1pm is there a problem in my area I live in Dagenham
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Mohammed farid butt
(@faridji99) reported
from
Leatherhead, England
Shame on @SkyUK what ever sky promised they never delivered no good broadband service & increased price for no reason
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Barbara Poole ⚽🦅
(@Barbara4003) reported
from
Croydon, England
Have they stopped banging on about Liverpool yet? I refuse to switch over and listen to that garbage. @SkySports
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jonesy 🤖
(@jonesynator) reported
@SkySports @JackGrealish Crap
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Jamie
(@Jamief_12) reported
@SkySports how on earth has this bloke in the #CCFC v #DCFC game got a commentating job? Never heard such an annoying drivel commentary
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Gavin Wells 💙
(@xjib) reported
@SkyHelpTeam Why does to Sky Go app on a PS4 not support 3rd party remotes like a Logitech Harmony Elite? It works fine navigating round the Home Screen, but once I’ve opened Sky Go, nothing, and I have to use the DualShock to navigate in the app. Thanks
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terry the ****
(@terrythetaff) reported
@SkyUK it has to be said between sky and open reach/BT I have had the worst service possible! I have had no broadband for over a month I have had to take three days off work for engineering calls I dread to think what having no internet has cost me very disappointed indeed😡😡😡
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Kate C 💙
(@crunchie64) reported
@SkyHelpTeam I’ve spoken to you today. The order was cancelled for some reason best known to you. You are blaming Openreach. I don’t care whose fault it is, if I don’t have Internet, I’m going to lose my job. I would never have cancelled @plusnethelp if I’d realised you were so unhelpful
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Jadelorien
(@Jadelorien2) reported
@SkyHelpTeam @SkyHelpTeam it’s because the service is down in my area. When I try call up to see how much longer it will be it just says that because it’s an area outage they won’t speak to me. I’ve had to take this afternoon off work- will this even be working tomorrow?!
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Robert McFerret
(@BobbyMcFerret) reported
@SkyHelpTeam What appalling service. Upgraded elderly parents to SkyQ. Earliest installation date was 8 weeks. That day was today. Engineer says it’s a 2 man job because the dish is on the roof. Now have to wait 4 weeks for that. Not acceptable.
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Zoe Troughton
(@ZozoBoom) reported
@SkyHelpTeam Waited 3wks for installation. Day of installation man came & said would be “back in 40mins” whilst he went to look at a nearby line but never showed up again leaving us without any internet. Sky said they’d come back again today to do it & no one showed up. 1/2
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*** Nicholson 💙
(@LenNicholson) reported
@SkyHelpTeam Broadband in EH10 is down. I can sync with the xchange but no internet. I see some reported this. Any idea when it will be fixed?
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Lisa Short
(@shortymummy) reported
@SkyHelpTeam Thanks i have been checking but no update since 6 hours ago. I've been unable to work and kids have been unable to home school. There's no update and I need to know whats going on. Is there anything more you can do please? Will I receive a credit for the outage? Thanks