Sky

Sky Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 11/27/2025 17:30

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: Hammersmith, Southwark, London, Croydon, Brentford, Redhill, Southall, Hounslow, City of Westminster, Greater London, Thornton Heath, Reigate, Dorking, Horley and Kensington.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomHammersmith Internet
United KingdomSouthwark Internet
United KingdomHammersmith Internet
United KingdomHammersmith Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    Screw you @SkyUK and your insufferably shit internet connection. Screw. You.

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @SkyHelpTeam Hi just tried it again for the umpteenth time, it doesnt work.

  • scottherne01 scott (@scottherne01) reported from Hounslow, England

    @SkyUK if someone doesn’t call I will cancel my direct debit. Conking people and making impossible to speak to someone!!

  • neilbays Neil (@neilbays) reported from London, England

    @SkySports Poor #NHS staff! As if they haven't had to go through enough fear and pain

  • EricFC_ttv eric is qaranstreaming 🇨🇦🇵🇹🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@EricFC_ttv) reported from Camberwell, England

    @SkySports how about you get the rights for the Belarusian league. We all miss football this would help!!

  • jonesyriffic Andy 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@jonesyriffic) reported from Hounslow, England

    @Scottytotty89 @SkyHelpTeam @skytv @SkyUK Yes. Just sign in using the Disney plus login credentials you set up online.

  • Violet_Guitar_ Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK Yes, the signal has gone again. My neighbours are experiencing the same so it’s not specific to me.

  • ken_smart Ken Smart (@ken_smart) reported from Bromley, England

    @SkyHelpTeam interested in service quality in BR2 very intermittent.

  • FeistyFifties23 Anna Fergusson (@FeistyFifties23) reported from Kensington, England

    @SkyHelpTeam I am having problems with my set top box in that it does not have internet connection.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    After initially offering me it for £6 per month, @SkyUK are now charging £16 a month for Sky Cinema. They’ll knock it down to £8 a month if I RENEW my TV contract for a further 18-months. Wow.

  • Violet_Guitar_ Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK This is not helpful. The outage periods are increasing and your phone lines (like all other times) are going unanswered. More than ever, people require contact with the outside world - sort it out!

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @Sean_FootyMad @SkyHelpTeam They've just DM and said it's working now please try again. I've tried and I can confirm IT'S NOT WORKING

  • Violet_Guitar_ Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK I do appreciate you coming back to me but the problem lies with you, not my connection. You are not providing broadband services.

  • gjrrox Gary Russell  (@gjrrox) reported from Bromley, England

    @ashby44 @SkyUK @SkyHelpTeam I believe you can mate & of cause I will look into it , once again tho it’s the customer doing the heavy lifting. I don’t mind sky using my money for other services e.g movies.

  • Bigdai100 Bigdai🍷🍺🚲🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘 (@Bigdai100) reported from Esher, England

    @SkyHelpTeam Looks like a power line problem my end. Back to WiFi to the box

  • danfellows Daniel Fellows (@danfellows) reported from Camberwell, England

    Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess

  • sahabedi Ali Abedi (@sahabedi) reported from Merton, England

    @SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.

  • SmashBri Brian Williams (@SmashBri) reported from Croydon, England

    @ChrisMcHardy19 @SkySports @skytv Fill in the Customer Complaints Form on their website. Will at least show you’ve tried cancelling and they’ll have a note of it.

  • chrisahamer Christopher A. Hamer (@chrisahamer) reported from Kingston upon Thames, England

    @_alexwalton @SkyHelpTeam Great customer service there, especially as cutting people off during the COVID 19 outbreak seems terribly sensible.

  • ShakiraSweet1 Shakira Martin (@ShakiraSweet1) reported from Bexleyheath, England

    @SkyUK why is my sky not working all of a sudden. It keeps saying no satellite signal. This really isn't the day or time for my sky to stop working. Seriously this isn't the time to not have access to TV! Can someone assist asap please! This is messing up my plans

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • babygixer Kirstin (@babygixer) reported

    @SkyUK shocking customer service.😡😡. Sub standard internet connection and over 45mins on hold on a few separate occasions. Problem still not resolved. @BT is the way forward 👍🏼.

  • MU19_97 MU97 (@MU19_97) reported

    @ABowers1990 @DanielPearse14 @SkySports Ofc they can but none of them lasted long as a champion in the heavyweights especially the crap ones like Cunningham

  • frank_carew123 Rory (@frank_carew123) reported

    @SkyHelpTeam I’ve an on going complaint, you say you’ve tried to contact me in an email which I doubt, now I have to contact you back. You lied to me when you said SkyQ would work in my flat, it crashes constantly. You’ve failed to deliver your contract to me for 18 months

  • bckstgetom Tom Matthews (@bckstgetom) reported

    @SkyHelpTeam You have phones that can dial outbound no? Given you provide this service to millions....

  • Consulting_SAP Barry Neaves (@Consulting_SAP) reported

    @SkyHelpTeam a prior notification would have been useful so i could be organised. great service nonetheless. trying to contact the driver....

  • siangasson Sian Gasson (@siangasson) reported

    @SkyHelpTeam There's an outage in the area, apparently. How long does that usually take to sort, please?

  • stephenlogue32 23stephenlogue03 (@stephenlogue32) reported

    @SkyHelpTeam afternoon ive had my sky hub now for 9 years its slowing down when using it around the home and when on zoom calls bad signal can I please get a new hub delivered that would be most grateful. Regards Stephen

  • EyeFelsted The Eye (@EyeFelsted) reported

    @EE I became an Orange customer 20+ yrs ago. Stayed loyal thru the years, I was a premier customer. They became EE... I still stuck with you Today I said goodbye. You offered nothing worth staying for. Only prepared to price match @SkyUK once I asked for a PAC! Too late I’m done

  • Gemma_L_Carter Gemma Carter (@Gemma_L_Carter) reported

    @Hurrikeen @SkyHelpTeam Whole of Stalybridge is down

  • gymmike_ Mike (@gymmike_) reported

    @SkyHelpTeam My issue being I get a notification weeks ago through the the my sky app asking me to renew my contract and keep my payment the same. Which I did. Now bill increases hugely, and apparently nothing you can do? Maybe leaving is the best option.