Sky Outage Report in Purley, Greater London, England
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The latest reports from users having issues in Purley come from postal codes CR8.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (57%)
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TV (19%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: London, Southwark, Hammersmith, Croydon, Dorking, Southall, Orpington, Brentford, City of Westminster, Lingfield, Purley, Hounslow, Wandsworth, Kingston upon Thames and Carshalton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Southwark |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
||
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Truda Spruyt
(@TrudaSpruyt) reported
from
London, England
Just having the worst kind of Kafkaesque nightmare with @SkyHelpTeam - hours and hours and hours wasted trying to upgrade broadband and no further forward
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Stuart Bailey
(@stuartbailey276) reported
from
London, England
@SkySports Has never deserved an England cap. Far too many mistakes and championship at best.
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Aman S Heer
(@MachoAman) reported
from
Southall, England
@SkyUK pathetic customer service and a company run by idiots not knowing what they are doing and how to communicate. Embarrassing!! CEO complaint pending.
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
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Citizen of nowhere
(@ingoiolo81) reported
from
Merton, England
I started watching #Cobra. Ok, solar flairs and ******* Home Secretary are credible, but a competent moderately sympathetic Tory PM? Come on @SkyUK, that’s ridiculous
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Lisa Woodman
(@Lewoodman) reported
from
Merton, England
@SkyHelpTeam have direct messaged if you can help ASAP
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Phil Clarke
(@philclarke0170) reported
from
Halstead, England
@SkySports #goalsonsunday how irritating is this presenter??? Calm down just a bit mate it’s 9.30 on a Sunday morning.
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Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK Are there problems in the SW2 area today? Terrible internet access.
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Alexa A.
(@rexrayy) reported
from
Wandsworth, England
@Ofcom @SkyUK @SkyHelpTeam if you don’t change that ******* #SkyHub Beachboys ad i’ll throw my TV/myself out my window. been on for months & airs 1-2 times every 10mins. fire your marketing team. pretty sure I have PTSD now & will never be able to listen to the Beachboys again
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Mark Jones 🇪🇺 #rejoinEU
(@scubashotz) reported
from
Lambeth, England
@SkyUK my phone and broadband are not working. I can’t get through to a human on the phone and your site keeps telling me there is a problem. Why can’t I actually speak to someone?
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Tim McLoughlin
(@timmymc) reported
from
Merton, England
@SpursIrish @SpursOfficial @SkySports The fact that this has never happened before seems to have escaped their attention
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Tammy Mann
(@missTmoon66) reported
from
Richmond, England
@SkyUK how do I recover my skygo login details?
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam A large number of customers in the SE23 area are having significant issues with broadband (as demonstrated by the comments on our forum)- of the one who managed to actually speak to someone they were told an open reach engineer come out to check the local box 1/2
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam but then didn’t. It comes back it disappears. The call centre is saying everyone must call in but can’t get through. Clearly a wider issue although your online checks that we have to do say not. Can you investigate please?
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Kiri & kostas
(@kirikostas) reported
from
Wandsworth, England
@SkyUK I am not paying £70 so I can speak to an automated call system and sending me a txt to go on line to resolve any issues when the issue I have is my broadband connection a bit ridiculous is in it
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
Waking up on Mondays is always horrible but even worse is when none of the sky boxes appear to be working in the house. I’ve tried switching them all off at the mains, reconnecting each mini box to the Main Q box & still nothing. I’m not in the mood for this @SkyUK @SkyHelpTeam!
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
@SkyUK @SkyHelpTeam hi my sky Q box isn’t working. I’ve turned everything on and off again and still nothing works. Nothing on the sky Q box or the mini boxes. Please fix!
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Alexa A.
(@rexrayy) reported
from
Wandsworth, England
@Ofcom @SkyUK @SkyHelpTeam i will legit throw my TV out my ******* window if you don’t change that #SkyHub ad (w/ the Beachboys song). it airs every 10 mins. pretty sure i have PTSD now. pls fire your marketing team bc I’ll never be able to listen to the Beachboys ever again
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Rebekah Jones
(@rebekahjmezzo) reported
from
Kensington, England
Just a quick Tuesday morning PSA to let you know that @SkyUK have been charging me £2.50 a month for NOT having sky TV (can’t afford that kind of luxury) for the past I don’t know long. Never heard of such a stupid charge... good one sky 👌
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fraser
(@_fraser_s) reported
from
Epsom and Ewell District, England
@SkyUK house move.... TV engineer 8-5 call out, arrived at 4.30pm with no contact all day to confirm the time, helpful! Internet should have gone live yesterday any time until midnight and nothing after waiting 2 weeks! Terrible service Sky
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Coolbreeze
(@Sudif_) reported
@SkySports @SkyKaveh Daniel Ek was quite intelligent in his responses in that interview and he would surely get the Kroenkes in trouble if they don't sell.
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Gavin Smith
(@gavinsmith65) reported
@SkyHelpTeam Thank you for the replies. The Sky Engineer is coming tomorrow to fit the new box so fingers crossed we dont get any more issues. The Sky Q touter really does need to be ugraded to allow for other mesh systems rather than the primarily the SKy Q mesh system. Thanks
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Gavin Smith
(@gavinsmith65) reported
@SkyHelpTeam 1) Can you please confirm that I will get no issues with my new SKY TV box when it is installed tommorow? Whether connecting by wifi or ethernet to my old router.
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JW
(@boodleoodlesjw) reported
@SkyHelpTeam As I have just said, my box appears to be the one that doesn’t support UHD. It is impossible to get through to anyone on the telephone who I can discuss my subscription with. I was supposed to have a new contract started and this hasn’t happened either.
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Sabrina
(@sabs525) reported
@SkyHelpTeam AF-IE-1216515122 - Fibre Broadband Problems in your area Engineers are aware of the problem and are working hard to resolve this as quickly as possible. We're sorry for any inconvenience caused. This was at 14:04 any update!
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#KroenkeOut
(@BlockyBalboa79) reported
@SkySports I have never and will never have any time for that snake #KroenkeOut
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caroline lane
(@caroline2424) reported
@SkyHelpTeam bbc1 keeps pixelating and going off - last 2 night saying sky dish not receiving signal - Oxhey Watford.
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Sabrina
(@sabs525) reported
@SkyHelpTeam I understand that I would have that by now with it being 5 hours later the nature of the fault would be known but never mind we’ll keep it all crossed it isn’t days or weeks
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Matt ♿️
(@Matt_S_1982) reported
@SkySports @SkyKaveh Why would kroenke give a damn about how happy people are. If he has money coming in and the potential (ESL etc) to make more, he will hold onto his toy.
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Gavin Smith
(@gavinsmith65) reported
@SkyHelpTeam 1) Can you please confirm that I will get no issues with my new SKY TV box when it is installed tommorow? Whether connecting by wifi or ethernet to my old router?