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Sky Outage Report in Purley, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 01/31/2026 09:35

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: London, Hounslow, Southall, Orpington, Southwark, Fulham, Epsom, Croydon, Welling, Kensington, City of Westminster, Greater London, Tadworth, Hammersmith and Sutton.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomHounslow Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthall Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • Pauljar58453395 Paul (@Pauljar58453395) reported from Hounslow, England

    VAR is a shambles. Football needs to look at other sports for help. This is ruining the game we love. #notovar #WATCHE #SkySports

  • ashleyeglin23 Ashley Eglin (@ashleyeglin23) reported from Croydon, England

    Waited a month for @SkyHelpTeam to come to fix Sky Q after it didn’t work 30 mins after original installation. Swapped the box, yet now have a ‘mode not supported’ message on my TV whenever I try to switch it on. Placed this order in August, haven’t been able to watch Sky TV yet

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    @SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    Oh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail

  • shiparttn shipar ahmed (@shiparttn) reported from Wandsworth, England

    @SkyHelpTeam my broadband is so bad since Saturday 😡 with sky q paying so much for this shit services

  • lorrainemking Lorraine King (@lorrainemking) reported from Brentford, England

    @NW6Rd You've just reminded me my contract is up with my absolutely appalling @SkyUK broadband. It's so slow it's like AOL dial-up

  • Aliceliveing_ Alice (@Aliceliveing_) reported from Hammersmith, England

    Gee wizz, @skyUK is a shocker of a provider. Our internet and TV is constantly down!!! 🤬

  • OwensBenjamin Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

  • daisymcandrew Daisy McAndrew (@daisymcandrew) reported from Brentford, England

    @Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!

  • VixSeaman Victoria Seaman (@VixSeaman) reported from Hounslow, England

    Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys

  • jclocksmiths jc.locksmiths (@jclocksmiths) reported from Bromley, England

    Good to see @BT don't give a crap about there customer after about 18 of being with you guys not happy looks like I'm moving over to @SkyUK for Internet & tv

  • ThatMichaelW Michael Wilkinson (@ThatMichaelW) reported from Lambeth, England

    @rtownl @SkyHelpTeam My Vodafone Broadband is just as bad. Drops out randomly. Quicker to use the 4G on my phone.

  • laurengreene2 Lauren Greene (@laurengreene2) reported from Merton, England

    @SkyHelpTeam I really enjoy it when you organise an engineer to install a TV who then never turns up, consequently leaving someone waiting in all day for them...

  • marvelreid83 Darren Reid (@marvelreid83) reported from London, England

    Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄

  • markselondon Mark 🌈🏳️‍🌈 (@markselondon) reported from Eltham, England

    I give up on @SkyHelpTeam most of the UK are having issues with sky broadband and yet sky are saying there are no issues. Time to find another provider and been on hold to customer services for 45mins.

  • VixSeaman Victoria Seaman (@VixSeaman) reported from Hounslow, England

    @SkyHelpTeam I'm very irritated by your terrible service. Not only did you terminate my broadband service a week early, we've waited 2wks for an engineer, only for him to arrive, say he's not comfortable drilling holes, insult my husband & then leave! Completely unacceptable!

  • Browniethered Paul Brown (@Browniethered) reported from Hounslow, England

    @SkyHelpTeam Why do I have to call to cancel Sky Movies! And there’s a 20 minute waiting time absolute Joke!!!

  • zakmp4 BIG zakmp4 (@zakmp4) reported from Hammersmith, England

    I can’t even fathom into words my hatred for your internet service @SkyUK

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @daisymcandrew @SkyUK Whatever you do, do not go to @virginmedia . Totally unreliable broadband and worse customer service

  • nlpedwards Neil Edwards CQ (@nlpedwards) reported from Richmond, England

    @virginmedia so, having been on hold for 25 minutes, then cut off, called back on hold for a further 15 minutes... cut off again. Your customer service is atrocious... I can hear @SkyHelpTeam beckoning... they were crap, but they were never this shit.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • EllisPrince4 Ellis Prince (@EllisPrince4) reported

    @SkyHelpTeam I’m looking to cancel my contract please

  • RyanCrumbz ryan crumbz (@RyanCrumbz) reported

    @SkySports Hopefully the crap part of his fans actually listen to him for once

  • CabDawg91 Chris Gage (@CabDawg91) reported

    @Seanybravo74 @SkyUK Liam, I suggest Sky acknowledge there is an outage in my area. Many people (including Sky & other providers) in my area have an issue due to an issue at the Cinderford exchange and it might help other Sky users if it was acknowledged there was an issue.

  • avgsportsguy32 A Deadly Black Snake 🏀🎮😎 (@avgsportsguy32) reported

    @JoePompliano @SkySports Almost seems like it’s a bad idea for sports teams to let foreign investors with shady reputations become an owner of the team… who would’ve thought.

  • joilsontaturana floyd maywether (@joilsontaturana) reported

    @JoePompliano @SkySports But newscastle can? Wtf @premierleague

  • DianaLo71928250 Diana Long (@DianaLo71928250) reported

    @SkyUK - you have been harassing me for 9 months. You cut off my service despite me not wanting you to and me having never defaulted on a single payment. You then proceeded to try and charge me £49 early termination fee when you terminated with no basis. Leave me alone!!!!!!

  • joaon95 João Neves.hereforthetec (@joaon95) reported

    @JoePompliano @SkySports fking idiots lmao. these are sanctions on the club, not the owner. i would sue uk the fk out of existence. this is soo utterly stupid

  • sapolicious Sapolicious (@sapolicious) reported

    @JoePompliano @SkySports Yes, this is all the Asst Athletic Trainers fault. By all means they shouldn't be able to support their family because of Putin.

  • c_dodson_thatch Chris Dodson (@c_dodson_thatch) reported

    @SkyHelpTeam And it’s started again…. Same problem, again.

  • misssummerjam Sas (@misssummerjam) reported

    @SkyHelpTeam I just wanted to find out if Highams park is part of the maintenance zone as I am having issues with my sky broad band. The internet is super slow and sometimes it takes ages to load a page or the internet goes completely for a few minutes. Thanks