Sky

Sky Outage Report in Purley, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Purley come from postal codes CR8.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 03/24/2026 14:15

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: London, Greater London, Croydon, City of Westminster, Hammersmith, Brentford, Purley, Southwark, Twickenham, Hounslow, Thornton Heath, Fulham, Mitcham, Kensington and Orpington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomGreater London Internet
United KingdomLondon Phone
United KingdomCroydon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • GoonerKal Kal (@GoonerKal) reported from Eltham, England

    Ok, so I decided to pay the £14.95 @Arsenal @premierleague @SkySports your coverage has been awful. Where is the post-match discussion or analysis & interviews? Shameful that you demand a payment for a sub-standard product. No production value at all.

  • TheSpainTrain TheSpainTrain (@TheSpainTrain) reported from Lambeth, England

    What ******** is this new @SkySports app all about? How do I get the old one back?

  • French_Fancies The Lady (@French_Fancies) reported from Banstead, England

    @Ford8643 @SkyUK Honestly! It’s ridiculous… My next step will be a formal complaint as I am meant to be working from home!

  • SianRilstone Siân Rilstone (@SianRilstone) reported from Wandsworth, England

    My @SkyUk broadband dropped out for several minutes three times during my #NHS virtual clinic today. Do you know what’s more difficult than doing a virtual clinic without internet? Complaining or getting help from @SkyHelpTeam (1/2)

  • sweelee1 sweelee (@sweelee1) reported from Bromley, England

    @SkyHelpTeam internet not working but was fine this morning. Is there something going locally?

  • missTmoon66 Tammy Mann (@missTmoon66) reported from Richmond, England

    @SkyUK how do I recover my skygo login details?

  • L_EToffee L_E Toffee (@L_EToffee) reported from Epsom and Ewell District, England

    @ShrewUnlimited @Charliesteven33 @SkySports How on earth could you possibly know that the vast majority of people support it if they don't show it, clearly highlighting the utter nonsense of that argument.Its a very simple gesture, if someone is not willing to support the message i'm absolutely certain i know what they are

  • phiebramley sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam need help with the download speed of my internet

  • billybest99 Billy Best (@billybest99) reported from Bromley, England

    @SkyUK can you contact me about adding anytime talk to my package please. Every time I call you the automated service hangs up.

  • wondermouse Mark Phillips (@wondermouse) reported from Hammersmith, England

    @SkyHelpTeam trying to help an elderly lady reset her sky PIN. It failed to do from Sky box. Went online but couldn’t link her account number to sky ID. 1/2

  • French_Fancies The Lady (@French_Fancies) reported from Banstead, England

    @SkyUK It’s ridiculous, I have an issue with my hub I cannot speak to a person I’ve gone through all the tests online and the link and that’s it brick wall up,as soon as I can leave sky I will do!

  • phiebramley sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam really getting fed up with your crappy internet. Signal strength excellent download speed poor all other devices disconnected from the internet but can’t watch a film I bought from you on the sky store via my @NOWTV box. Gonna have to change broadband providers

  • WorthyRW Rob Worthington (@WorthyRW) reported from Epsom and Ewell District, England

    @jackdavy24 @SkyHelpTeam I have the same problem. Some help would be very welcome @SkyHelpTeam

  • SamRBean Sam Bean (@SamRBean) reported from Merton, England

    @SkyHelpTeam The last 3 days or so I have had such rubbish connection with Sky broadband. Sky Q loses connection (wired), Xbox doesn’t connect (wired), and phones don’t do anything when using WiFi. Download and upload speeds are all over the place. Help?

  • Showerman_Iwan7 Iwaniooo (@Showerman_Iwan7) reported from Southall, England

    @SkySports Get ******** over it...contact sport anything is bound to happen

  • SimonPrindy Simon (@SimonPrindy) reported from Richmond, England

    @SkyUK please don’t send me offers for LFCTV as I am mor likely to cancel my subscription instead of taking up this offer!

  • wondermouse Mark Phillips (@wondermouse) reported from Hammersmith, England

    @SkyHelpTeam 2/2 website said call 0344 241 1280 this just sends us back to web again! Please help as she can’t access recordings on her sky box!

  • twotsky ralph (@twotsky) reported from London, England

    So I pay monthly for @SkySports to watch football. But you've decided to thats not good enough and elevated #ARSLEI to "Box Office" and £15 absolute liberty. Using the pandemic for slow creep towards pay per view. You can stick it.

  • hayleykenny Hayley Kenny (@hayleykenny) reported from Lambeth, England

    @OpenreachHelp hi I reported a problem on Monday lunchtime - we have no internet connection and it’s an external issue according to @SkyHelpTeam - when will someone arrive? I work from home and haven’t been able to do so for FIVE DAYS

  • GokhanVardar1 Gokhan Vardar (@GokhanVardar1) reported from Kingston upon Thames, England

    Can @SkyUK @SKYbroadbandPH @SkyNews can reinstate my landline and broadband. Don’t have both services for awhile and can’t get any help.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • dazza239 Red23 (@dazza239) reported

    @SkyHelpTeam can you help me, my Internet keeps dropping out every day over the last couple of weeks; I have tried rebooting but know change

  • monkeyslut666 alison (@monkeyslut666) reported

    @SkyHelpTeam I’m trying to watch a programme on Sky Go but it’s saying i have a software running with capture software which I don’t. How can i fix this ? the code is PFE 9903-IH

  • Richardpcoop Richard (@Richardpcoop) reported

    @SkyHelpTeam It says that there is a connection issue and needs an engineer

  • chalky_Chris Chris white (@chalky_Chris) reported

    @SkyHelpTeam It sorted itself out after about 30mins. Looks like the sky dns service wasnt working so couldnt resolve domain names

  • ronnie52425305 ronnie (@ronnie52425305) reported

    @SkyUK sort your ******* internet out 3 days in a row I can’t do **** all with it what’s the point of paying for internet I can’t use

  • charlie_rumary Charlie Rumary (@charlie_rumary) reported

    @SkyUK why do you make renewing so painful? Trying to get a decent deal as a loyal customer appears impossible. Spent 10 minutes on hold to get a worse offer than had popped on my original renewal. Had to get rid of Sports as you’ve given up on rugby and @F1 is ? Sport now..

  • Andrew74298230 rudan28 (@Andrew74298230) reported

    @SkyUK do not do a home move with sky!! They tell you they don’t do they your e dusting internet package then tell you ya need to enter a new contract to use the service with no other option, then they give a date to tell you there has been a slight delay (1 week) my internet

  • hartland_helen Helen Jones (@hartland_helen) reported

    @SkyHelpTeam I have done but it says choose from the buttons below to confirm if I am an existing customer and there are no buttons below?

  • Andrew74298230 rudan28 (@Andrew74298230) reported

    @SkyUK my internet was meant to be active today and found out it was pushed back a week. So I have no internet or telly from them and in a new house with no entertainment!! I’m paying for Netflix Disney plus which I can’t use!! Sky your service is appalling

  • MattWiltshire Matt Wiltshire (@MattWiltshire) reported

    . @SkyHelpTeam clearly a large scale issue in Abergavenny and surrounding areas which is not being identified as a wider problem but over 80 comments on Facebook group confirming widespread outage of internet and phone since early hrs. @OpenreachHelp @WeAreOpenreach clear issue