Sky

Sky Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 12/12/2025 09:10

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: London, Hammersmith, City of Westminster, Croydon, Southwark, Wandsworth, Redhill, Southall, Greater London, Hounslow, Brentford, Fulham, Thornton Heath, Reigate and Dorking.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomCity of Westminster Internet
United KingdomHammersmith Internet
United KingdomCroydon Internet
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • hpsescapades Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Hi, @SkyHelpTeam I am having #broadband issues. The connection keeps dropping. Are there any known issues in SW11 1NG area? If not, there is one!

  • imogenpowell Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England

    @OpenreachHelp I believe @SkyUK are waiting for an update from you as we have no connection date, hence my direct tweet to find out what’s going on. Can you help?

  • dadauk456 Dd456 (@dadauk456) reported from Horley, England

    @SkyHelpTeam looks like your service is shitting the bed again. What’s the story today?

  • maburte003 maburte003 (@maburte003) reported from Croydon, England

    @SkyHelpTeam sky I’m trying to get through to some one who can deal with an issue with my box. Can you help ?

  • hpsescapades Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Anyone else around #Northcote road having @SkyUK #broadband issues?

  • dadauk456 Dd456 (@dadauk456) reported from Horley, England

    @SkyUK hi. Sky is not working. Any news on when it could be back up and running?

  • flchambers_ Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam We’ve had no internet since 10:30am (Wandsworth). Can you tell us what the issue is and when it’s likely to be back pls? 🙏🏼

  • EduardoVarpola Eduardo Varpola (@EduardoVarpola) reported from London, England

    Hi guys! @SkyHelpTeam I’m having massive issues to make a connection with my server’s work, it say something about a “unsuccessful domain name resolution” please fix this ASAP, we need to work! Thanks 🙏!

  • dadauk456 Dd456 (@dadauk456) reported from Horley, England

    @SkyHelpTeam any news yet on when your broadband service might be capable of providing a service?

  • DontCallMeJon It's Jonathan (@DontCallMeJon) reported from London, England

    @SkyHelpTeam No. He just said “until the problem is fixed we can’t install Sky Q”. 🙄

  • flchambers_ Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam Hi, tried all the steps. Was told there’s an outage in the area at midday. Didn’t know if you knew how long we’re expected to be out for?

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • imogenpowell Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England

    @OpenreachHelp Thanks for coming back to me. Yes, it’s a ‘mare. I spoke to provider this morn and they didn’t mention escalation. @SkyUK can you help please?

  • 9ElmsArtsRev Nine Elms Arts Ministry - Rev. Betsy Blatchley (@9ElmsArtsRev) reported from Wandsworth, England

    Loving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and disrespectful in a T20 of this calibre #SuperKent

  • kmckeand Kate McKeand (@kmckeand) reported from Wandsworth, England

    @SkyUK I’ve had no broadband for 10 hours and can’t get any information about when the issue will be fixed?

  • hpsescapades Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Anyone else around #Northcoteroad having @SkyUK @SkyHelpTeam #broadband issues?

  • 9ElmsArtsRev Nine Elms Arts Ministry - Rev. Betsy Blatchley (@9ElmsArtsRev) reported from Wandsworth, England

    Loving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and unnecessary in a T20 of this calibre #SuperKent #t20finalsday #VitalityBlast

  • RetiredChav Danny Flo (@RetiredChav) reported from Croydon, England

    @HillF1 well said Damon! The only only one with sense on the Skysports team. Max was totally at fault and never making that corner and could have killed Hamilton.

  • helen0107 Helen Charlesworth 💙 (@helen0107) reported from Bromley, England

    @SkyHelpTeam Any issues in the BR5 area with internet? Mine has been off more than on all day!

  • njb81 Natalie Richardson (@njb81) reported from Richmond, England

    @SkyHelpTeam hi team - my network speed has dropped below your minimum guaranteed for quite a few days over the last 30, how do I manage a refund as per your guarantee ?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • deanmaskell Dean Maskell (@deanmaskell) reported

    @SkySports just switched on to watch the Ashes. What channel is it on? I am paying a lot to watch your service. Just saying

  • AVP1978london Amit Vijay Patel (@AVP1978london) reported

    @SkyHelpTeam I am base in Elstree WD6. My sky broadband is down. Is there an issue in the area?

  • DominicMapakela Dominic Mapakela (@DominicMapakela) reported

    @SkySports @grok you see the problem about these Predictions is they're not a fraction of 100% even on bookmakers so there's a huge overound, so it won't reflect true probability, what's your take?

  • jpvin25 LUFC (@jpvin25) reported

    @SkySports have let the entire nation down by letting @tntsports get the ashes coverage. Not even comparable

  • RuffledSports0 Ruff (@RuffledSports0) reported

    @SkySports Good because a lot of Conference League games are hard to watch live and it kinda sucks.

  • ArbourLandSol Arbour Landscape Solutions Ltd (@ArbourLandSol) reported

    @AVP1978london @SkyHelpTeam Same here! Down since 5am

  • butty2511 Butty (@butty2511) reported

    @chrisnash23 @tntsports Terrible coverage. Hobson’s choice as usual. Maybe that’s what @SkySports wanted ???

  • ian06smith Ian Smith 🐺🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ian06smith) reported

    @went57 Anyone who subscribes to @SkySports should stop moaning about kick off times etc and just cancel their subscription. The loss of income, if only for a month, would be catastrophic and make them sit up and listen to the dissatisfaction at the way they are ruining our game.

  • jpvin25 LUFC (@jpvin25) reported

    @SkySports have let the entire nation down by letting @tntsports get the ashes coverage. Not even comparable

  • z3r0h0p31 Martin B (@z3r0h0p31) reported

    @matt777taylor @tntsports @SkySports Totally agree. Shambolic crap.