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Sky Outage Report in Purley, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 02/19/2026 16:00

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (48%)

    Internet (48%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: London, Southwark, Wandsworth, Reigate, Hounslow, Croydon, City of Westminster, Isleworth, Fulham, Orpington, Greater London, Hammersmith, Kensington, Brentford and Merton.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomSouthwark Internet
United KingdomLondon Total Blackout
United KingdomSouthwark Internet
United KingdomSouthwark Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • glenoglaza1 Glen Oglaza (@glenoglaza1) reported from Croydon, England

    Why are these idiot #Skysports commentators banging on relentlessly about Spurs ???? This is Leeds Utd v Arsenal !! Someone tell them FFS 🙄🙄

  • BashWords Basheer Khan (@BashWords) reported from Wandsworth, England

    Imagine the outcry if someone made a sob story about a poor little German girl in occupied France during WWII. Well that’s exactly what @SkyUK has done with @TheSecretGarden and Partition. The opening scenes are a literal whitewash 😡

  • phil_cullum Phil (@phil_cullum) reported from Eltham, England

    Who designed the new @SkySports app, absolutely useless, slow , cumbersome, hard to navigate. Bring back the old one.

  • SimonPrindy Simon (@SimonPrindy) reported from Richmond, England

    @SkyUK please don’t send me offers for LFCTV as I am mor likely to cancel my subscription instead of taking up this offer!

  • phiebramley sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam really getting fed up with your crappy internet. Signal strength excellent download speed poor all other devices disconnected from the internet but can’t watch a film I bought from you on the sky store via my @NOWTV box. Gonna have to change broadband providers

  • RandolphHam79 Randolph Ham (@RandolphHam79) reported from Hammersmith, England

    @SkyHelpTeam Seriously? Engineer only available on December 11? What the hell?? 🤬😠 But damn you are fast to invoice me £30 for the booking and now you tell me that I'll be without TV for 2 week's? I wonder if you will DISCOUNT THOSE 2 WEEKS FROM MY NEXT BILL. 🤬😠😠😠

  • Emilallard Emil Allard (@Emilallard) reported from Croydon, England

    @LouiseDeafAware @NOWTV NowTV are so behind with their service. No subs, no HD as standard on a paid subscription service (I mean come on @SkyUK it’s 2020), horrible user interface, and unskippable ads.

  • angegillis Andrea Gillis (@angegillis) reported from Lambeth, England

    @SkyHelpTeam my internet connection is shockingly bad. I upgraded to your fastest broadband service in May when I moved and it’s worse than any package I’ve ever had with you or any other provider. Can someone get in touch to help me sort this out? So hard working from home!

  • alyn1957 Alyn Burke (@alyn1957) reported from Hounslow, England

    @SkyHelpTeam my internet connection doesn't work, this is the 6th time this month. I can't get through to a human what can I do to sort it out?.

  • muttleyman Mike (@muttleyman) reported from Hounslow, England

    @SkyUK As an existing customer l won't recommend sky, as trying to contact sky is almost impossible.

  • RandolphHam79 Randolph Ham (@RandolphHam79) reported from Hammersmith, England

    @SkyHelpTeam @OpenreachHelp engineer scheduled. However it's not the first time having problems with #skyBroadband since September. It's the 4th and it is just #ridiculous. I work from home and I cannot do anything. Besides you will not compensate the distress and extra mobile data purchased.

  • hayleykenny Hayley Kenny (@hayleykenny) reported from Lambeth, England

    @OpenreachHelp hi I reported a problem on Monday lunchtime - we have no internet connection and it’s an external issue according to @SkyHelpTeam - when will someone arrive? I work from home and haven’t been able to do so for FIVE DAYS

  • SamRBean Sam Bean (@SamRBean) reported from Merton, England

    @SkyHelpTeam The last 3 days or so I have had such rubbish connection with Sky broadband. Sky Q loses connection (wired), Xbox doesn’t connect (wired), and phones don’t do anything when using WiFi. Download and upload speeds are all over the place. Help?

  • sweelee1 sweelee (@sweelee1) reported from Bromley, England

    @SkyHelpTeam internet not working but was fine this morning. Is there something going locally?

  • TheSpainTrain TheSpainTrain (@TheSpainTrain) reported from Lambeth, England

    What ******** is this new @SkySports app all about? How do I get the old one back?

  • phiebramley sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam need help with the download speed of my internet

  • WorthyRW Rob Worthington (@WorthyRW) reported from Epsom and Ewell District, England

    @jackdavy24 @SkyHelpTeam I have the same problem. Some help would be very welcome @SkyHelpTeam

  • SianRilstone Siân Rilstone (@SianRilstone) reported from Wandsworth, England

    My @SkyUk broadband dropped out for several minutes three times during my #NHS virtual clinic today. Do you know what’s more difficult than doing a virtual clinic without internet? Complaining or getting help from @SkyHelpTeam (1/2)

  • harryfangfoss Harry Allen (@harryfangfoss) reported from Richmond, England

    @OpenreachHelp 24 hours have now passed and nobody from @SkyHelpTeam or @OpenreachHelp have given me any explanation or update as to why I still have no fibre broadband after our “installation” yesterday. Not to mention the material damage done to my property yesterday.

  • phiebramley sophie b (@phiebramley) reported from London, England

    @StewartTaylor92 @SkyHelpTeam My down load speed is at 0

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • IAmCodeNinja GhostNinja 👻 (@IAmCodeNinja) reported

    @SkyUK "No dish, no box, no fuss" No thanks. Been with Sky almost 15 years and increasingly treated like **** compared to new customers. When my current contract is up, I'm off. Loyalty is worthless with Sky. (New slogan for you, there!)

  • andrewwilson9y1 andrewwilson9@yahoo.co.uk (@andrewwilson9y1) reported

    @SkyUK So I’d be renting a tv like the old days so what happens to my recently bought tv, this is a solution to a problem that didn’t exist.

  • Paul_Hadfield Paul Hadfield (@Paul_Hadfield) reported

    @SkyUK I’m not sure I’ve got space for my Netflix/Disney+/Prime glass TV, oh - that’s right, they stream and work with any TV. This is so bad/out of date/touch!

  • Ahmed_Milad_ Ahmed 🦅 (@Ahmed_Milad_) reported

    @SkySports They're stupid allegations wtf is wrong with this guy.

  • espanswick Ellie (@espanswick) reported

    @SkyUK Nice idea, we don’t have Sky but even the smallest tv is too big for the space we could put it in so if this is in place of a box we will never have Sky on this basis.

  • Leathernwillow Jonny (@Leathernwillow) reported

    @SkyHelpTeam Any known broadband/talk issues reported in London SE11 Oval/Vauxhall. Landline number coming up disconnected when dialled. No broadband connection available. All home tests completed. Possible local BT issue? Thx.

  • lizzyrascall Lizzy Gray (@lizzyrascall) reported

    @SkyHelpTeam is there a common problem whereby customers are having to reset their sky box every day? 3 days in a row now we have had to reset ours 🤔

  • thegingerpig Ginger Pig1 (@thegingerpig) reported

    @SkyUK So you have to buy tv only 2 year warranty what happens when there’s a problem with tv? No multi room and a small tv if I bought my one over £90 far more expensive and don’t trust it what happens when Wi-Fi is down and apps are annoying as is their voice facility hardly ever work

  • MarmiteMasters Sophie Masters (@MarmiteMasters) reported

    @3RCM1964 @SkyUK Couldn’t have put it better!!!!! @skytv absolute rip off. Never again

  • amma_boahemaa Amma 🇬🇭 (@amma_boahemaa) reported

    My internet has been down since yesterday @SkyHelpTeam