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Sky outages and service status in Purley, England

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Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Purley, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 19, 9:51 AM GMT+1.
  • 57% Internet (57%)
  • 23% Wi-fi (23%)
  • 9% Total Blackout (9%)
  • 9% TV (9%)
  • 1% E-mail (1%)
  • 1% Phone (1%)

The latest reports from users having issues in Purley come from postal codes CR8 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Purley, England

The most recent Sky outage reports came from the following cities: Southwark, Croydon, Wandsworth, Redhill, Orpington, Purley, Caterham, Fulham, Lewisham, Thornton Heath, Mitcham, Westerham, Surbiton, Epsom, and Wallington.

CityProblem TypeReport Time
Southwark Internet 15 hours ago
Southwark Total Blackout 1 day ago
Croydon Internet 3 days ago
Southwark Internet 3 days ago
Southwark TV 3 days ago
Southwark Internet 3 days ago

Nearby cities with recent reports

Southwark

11 recent signals

15 hours ago
Croydon

6 recent signals

3 days ago
Wandsworth

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Anyone else around #Northcote road having @SkyUK #broadband issues?

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.

  • Phil_Swallow
    Phil Swallow (@Phil_Swallow) reported from Croydon, England

    @SkyHelpTeam @boydhilton It offers UHD then says “No programmes are currently being broadcast on this channel”. The problem is 100% with Sky!

  • illymus
    Illy Mus 💙 (@illymus) reported from Camberwell, England

    @SkyHelpTeam @SkyUK so you have plenty of agents on messenger if someone wanted to buy a Sky package but no one at all if I have faulty equipment. Nice way to treat loyal customers. I need the convenience of Messenger as I have very little time to call.

  • PurveeH
    Purvee Hetamsaria (@PurveeH) reported from Camberwell, England

    @SkyHelpTeam @SkyHelpTeam @SkyUK - update on ur poor service is that you need 2 more weeks to fix this issue. And now we have to wait till 8th October without any guaranteed solution. Such a poor service in a time where internet is the most usual thing🙄 #poorcustomerservice

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam No.. It's all @OpenreachHelp fault so Sky can't possibly take an responsibility for their customers... Great service isn't it ?

  • angegillis
    Ange Gilly (@angegillis) reported from Lambeth, England

    @SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??

  • The_Woodsy
    Woodsy #EndLockdownNow #NoVaccinePassports (@The_Woodsy) reported from Wandsworth, England

    Question to @SkySports : How is it, that when Spurs win, the other team never turned up, it’s never that Spurs didn’t allow the opposition to play and deserved the win, never!

  • denyermc
    Mary Denyer (@denyermc) reported from Headley, England

    @SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!

  • magical_78
    NigelH (@magical_78) reported from Bromley, England

    @SkyHelpTeam hi, we’re due to move out later this month but don’t have our new address yet (we’re renting part of a house with sky already) - is there a way we can use our Sky Q box / viewing card there as we don’t want to cancel given we have 21yrs of history. Thanks

  • hana_ros01
    Hana A 💙 (@hana_ros01) reported from Croydon, England

    @SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not

  • helen0107
    Helen Charlesworth 💙 (@helen0107) reported from Bromley, England

    @SkyHelpTeam Any issues in the BR5 area with internet? Mine has been off more than on all day!

  • Dave_mfc87
    Dave (@Dave_mfc87) reported from Camberwell, England

    Third world problems, having to hotspot tablet from phone to watch #FuryChisora3 as #skywifi is down and no explanation as of yet why @SkyHelpTeam

  • rafauzcate
    rafael uzcategui (@rafauzcate) reported from Worcester Park, England

    @SamsungUK Hello JH, It's a flip4 5G... No damage at all. We bought it via @SkyHelpTeam . We now need to send it back and my partner will be with no handset for 2 or maybe 3 weeks. The handset itself it's on immaculate conditions. Still have the original clear stickers on.

  • SabinaNKhan
    Sabina Khan (@SabinaNKhan) reported from Croydon, England

    @SkyHelpTeam can you please urgently assist - our broadband has gone down and the landline is dead so I can’t call your customer services. I need to get back online urgently for work.

  • PatrickKeyte
    Patrick Keyte (@PatrickKeyte) reported from Camberwell, England

    @SkyHelpTeam Can I double check there is an outrage? My Sky app says there is but it doesn’t say there is online. Would it help if I DM’d my postcode?

  • martinjorourke
    Martin O'Rourke (@martinjorourke) reported from Wandsworth, England

    @SkyHelpTeam hi, my phone line has been down for 3 weeks, I've tried everything online to fix it but it's still not working, how can I speak to someone?

  • ZeGermanShibe
    Akane Vallery Uchida (@ZeGermanShibe) reported from Camberwell, England

    @SkyHelpTeam Internet down / intermittent in SE17. Can't even run the test, it just doesn't connect on my PC. Router lights are all green. Will this be resolved soon?

  • RetiredChav
    Danny Flo (@RetiredChav) reported from Croydon, England

    @HillF1 well said Damon! The only only one with sense on the Skysports team. Max was totally at fault and never making that corner and could have killed Hamilton.

  • Violet_Guitar_
    Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK Is there a problem with your wifi in south London? Real problems for 24hrs+

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • mousskay941
    Mousskay (@mousskay941) reported

    @ActuFoot_ @SkySports I PREFER REALLY NOT TO SPEAK IF I SPEAK I’M IN BIG TROUBLE

  • HonestFrank
    Francis Keogh (@HonestFrank) reported

    @WeAreTheOverlap @SkySports @itvfootball I have mixed feelings about this Roy Keane actually wants to talk to me BUT the poor lad looks a bit stunned And it reminds me of when I was around the boy’s age and was similarly snubbed by Brian Clough (Keane’s mentor, funnily enough) at Wembley …

  • TheJamieFriery
    Jamie Friery (@TheJamieFriery) reported

    @virginmedia any particular reason why I received no response from your executive team for 2 days? Must say, level of customer service is appalling and I think maybe I'd be better off with @SkyUK

  • 1SamRafferty
    Sam Rafferty (@1SamRafferty) reported

    Saying it again... Peter Drury a @SkySports is awful 💩

  • beardez
    beardez (@beardez) reported

    @silviorhodes @SkySports The delusion never ends

  • iVoltz1
    Victorino (@iVoltz1) reported

    In @Arsenal Last Game,Rice was Captain Bt Played Very Poorly, Had a Stinker But Nobody, Not the Fans, Nor the Media esp @SkySports or @talkSPORT talk about the Terrible game he had as a player & as a captain. Where as, Saka is Usually Made Scapegoat in such Cases, WHY?

  • Richie_RNL
    Richard Lawrence (@Richie_RNL) reported

    @SkySports @Arsenal fix this

  • Sko0lyard
    Mullet (@Sko0lyard) reported

    Don Goodman talking pure **** on @SkySports again. Really does hate #itfc and says every incident should go against us

  • ChamboOxlade
    Ox bee (@ChamboOxlade) reported

    @visco78 @silviorhodes @SkySports You're are slow, remember oct 2023 at the Etihad

  • dyer_dyer
    CDinkDyer (@dyer_dyer) reported

    How are @SkySports allowed to set up all this bullshit with that city fan and the bottle, it’s blatantly obvious and surely that’s slightly corrupt as ****.. absolutely embarrassing