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Sky Outage Report in Purley, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 02/26/2026 06:50

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (47%)

    Internet (47%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: Hammersmith, London, Kensington, Croydon, Bromley, Southwark, Twickenham, City of Westminster, Hounslow, Mitcham, Southall, Wandsworth, Reigate, Isleworth and Fulham.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomKensington Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • Empower2Perform Shameema Yousuf (@Empower2Perform) reported from Wandsworth, England

    @SkyHelpTeam not very helpful when a customer support individual says “i’ll call you right back” but never does. One of the reasons I’ve left but I do need to get your equipment back so please get someone to contact me please. Even that returns process Sky couldn’t manage. Thanks

  • IngaDR Inga Davis-Rutter (@IngaDR) reported from London, England

    Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! @SkyHelpTeam

  • LynnRr71 Lynn rr71 (@LynnRr71) reported from London, England

    @SkyHelpTeam any idea how I originate a complaint against sky mobile?

  • Anita_Fruitloop ♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱 (@Anita_Fruitloop) reported from Dorking, England

    @SkyHelpTeam That ls just ridiculous! Now I have to use up my data just so I can watch it with my Dad because of this stupid rule!!

  • JoJoTrainers Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam Unacceptable..once again abdicating and responsibility for q customer

  • jessica281815 Jessica (@jessica281815) reported from Wandsworth, England

    @SkyHelpTeam I find it very disingenuous when you tell people to check if it is an internal issue when really you have turned the internet off, when you are already incredibly expensive. Where is my internet?

  • JoJoTrainers Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    As if moving house without a car isn't stressful enough ..the utter ineptitude of @OpenreachHelp and @SkyUK is astounding. How difficult is it to reconnect a service that was there the day before ? Emails to both CEO with "please do better" sent . Let's see if either read..

  • JoJoTrainers Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam No.. It's all @OpenreachHelp fault so Sky can't possibly take an responsibility for their customers... Great service isn't it ?

  • Anita_Fruitloop ♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱 (@Anita_Fruitloop) reported from Dorking, England

    @SkyHelpTeam my netflix service keeps breaking up, every time I watch something it then comes up with the error that it can't connect.....

  • JoJoTrainers Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam Once again abdication all and any customer responsibility

  • TellerMarie ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    So looking up online it appears the @SkyUK / @SkyHelpTeam internet might be down for a few days in Bromley. You really do suck Sky.

  • IngaDR Inga Davis-Rutter (@IngaDR) reported from London, England

    Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! 😖

  • Anita_Fruitloop ♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱 (@Anita_Fruitloop) reported from Dorking, England

    @SkyHelpTeam I've tried to download Manifest on my tablet but it's telling me I've reached the maximum limit for downloads - I haven't downloaded it anywhere..... not even on my TV and when I did I've deleted it! Help!

  • Anita_Fruitloop ♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱 (@Anita_Fruitloop) reported from Dorking, England

    @SkyHelpTeam But you charge for roaming whereas Virgin Mobile don't which pretty sucks as I'm looking to change providers because of roaming and Sky would have been an option if you didn't charge for roaming!

  • jessica281815 Jessica (@jessica281815) reported from Wandsworth, England

    @SkyHelpTeam Why is my internet down?

  • tobygilles 🎤Toby Gilles🎤 (@tobygilles) reported from Hounslow, England

    Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

  • ADH_911 Alex Heath (@ADH_911) reported from Bromley, England

    @SkyHelpTeam are there issues in BR3 for broadband? Have run diagnostic tests and it says no local issues yet all lights are on router correct but apparently cannot find. Also does not appear to be able to run a line test.

  • Dave_mfc87 Dave (@Dave_mfc87) reported from Camberwell, England

    Third world problems, having to hotspot tablet from phone to watch #FuryChisora3 as #skywifi is down and no explanation as of yet why @SkyHelpTeam

  • JoJoTrainers Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @OpenreachHelp what does a girl have to do to get the courtesy of a response? @SkyUK are clear it's you holding up service my cancelling the order to reinstate a line that worked the day before ??

  • OmzBk OMZ BK (@OmzBk) reported from Hammersmith, England

    Between @ESPNFC & @SkySports pundits . I've heard Martinez is too short but has a great jump but can't jump. His distribution is poor but his left foot is sweet when he distributes . Miss times tackles but he only tackles well . Wtf give the guy some respect

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • mcfckevin Kevin🇳🇬🇨🇦 (@mcfckevin) reported

    @SkySports This is their personal life. ******** are we meant to do cause they are gay and ********? We don't care just post football

  • RoySoo0823 Roy Soo (@RoySoo0823) reported

    @Desss2017 @SkySports I swear you will never see anything like this ever again

  • imiflexin Imran Farooq (@imiflexin) reported

    @SkyHelpTeam @BBCWatchdog So Sky as an organisation has the ability to steal money from your account without notifying you and is not willing to accept any responsibility. Raise a complaint is a complete waste of time. Will be losing another very customer.

  • ChampSwans Jonathan Smith (@ChampSwans) reported

    @SkyHelpTeam I've just spent 30 minutes speaking to a bunch of cowboys. Yes this is Skys Customer service team. Sorry but no thanks!!!

  • UtdJoshh_ Josh 🇪🇨 (@UtdJoshh_) reported

    @a7maad_mas @SkySports Wtf 😭 I don’t have to automatically respect you, who tf are u to demand respect, are you someone of importance to me? Someone of authority? Yeah you have the right to be a shite human being, but in the end it really shows how much society hasn’t progressed Pretty embarrassing

  • Alison37023068 Alison (@Alison37023068) reported

    @SkyHelpTeam is there ongoing issues with internet in Aberdeen ? AB15 area ?

  • imiflexin Imran Farooq (@imiflexin) reported

    @SkyHelpTeam I won't hold my breath as up until now I have not seen any resolution to Sky.

  • LewispAVFC_ lewis price (@LewispAVFC_) reported

    @SkySports Konsa Vs Watford should be there, would've been villa down if that hadn't gone in and Watford would've survived

  • imiflexin Imran Farooq (@imiflexin) reported

    @SkyHelpTeam Yes and it was a complete was of time. The manager provided no solution. I will be taking this matter and I am awaiting a senior manager to call who can actually make a decision. I am contacting my bank to reclaim the money Sky stole from me.

  • ChampSwans Jonathan Smith (@ChampSwans) reported

    @SkyHelpTeam Just to make everyone aware that Sky are knowingly taking the incorrect amount out of people's accounts every month. They have a technical issue where cancellations are not being processed so you are still getting charged for something that you are not using #thieves