Sky outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent Sky outage reports came from the following cities: Croydon, Southwark, Wandsworth, Bromley, Orpington, Kingston upon Thames, Warlingham, Sutton, Purley, Banstead, Mitcham, Beckenham, Coulsdon, Redhill, and Westerham.

City	Problem Type	Report Time
Croydon	TV	3 hours ago
Southwark	Internet	4 hours ago
Southwark	Total Blackout	4 hours ago
Croydon	Internet	24 hours ago
Wandsworth	Phone	24 hours ago
Bromley	Phone	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  Ange Gilly (@angegillis) reported 17 seconds ago from Lambeth, England

  @SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??

• 
  Wendy Simmonds (@WendySimmonds69) reported 3 minutes ago from Kingston upon Thames, England

  @SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???

• 
  NigelH (@magical_78) reported 4 minutes ago from Bromley, England

  @SkyHelpTeam hi, we’re due to move out later this month but don’t have our new address yet (we’re renting part of a house with sky already) - is there a way we can use our Sky Q box / viewing card there as we don’t want to cancel given we have 21yrs of history. Thanks

• 
  Paul Emery (@nipmeister) reported 4 minutes ago from Wandsworth, England

  @adfleming @SkyHelpTeam Same issue - unable to work!!!

• 
  cherrypick (@mariabilici) reported 7 minutes ago from Wandsworth, England

  @SkyHelpTeam any rough estimate on when the Wimbledon outage will be fixed?

• 
  Vialli's Chelsea FC (@VialliChelseaFC) reported 9 minutes ago from Bromley, England

  Heads drooping down, hardly any communication amongst themselves. For a number of seasons now we’ve lacked leaders on that pitch. As Souness said many times on SkySports & he’s right - which senior players do those youngsters and new signings look up to in that dressing room?

• 
  Imogen Powell-Shaw (@imogenpowell) reported 18 minutes ago from Wandsworth, England

  @OpenreachHelp Thanks for coming back to me. Yes, it’s a ‘mare. I spoke to provider this morn and they didn’t mention escalation. @SkyUK can you help please?

• 
  GingerLolz (@LorraineThorn) reported 19 minutes ago from Merton, England

  @SkyHelpTeam Yes, local issue reported, which could take up to 2 hrs to resolve (I first got this response when I checked at around 10pm last night) thanks for your quick response!

• 
  Patrick Keyte (@PatrickKeyte) reported 25 minutes ago from Camberwell, England

  @SkyHelpTeam Can I double check there is an outrage? My Sky app says there is but it doesn’t say there is online. Would it help if I DM’d my postcode?

• 
  Alex Heath (@ADH_911) reported 28 minutes ago from Bromley, England

  @SkyHelpTeam are there issues in BR3 for broadband? Have run diagnostic tests and it says no local issues yet all lights are on router correct but apparently cannot find. Also does not appear to be able to run a line test.

• 
  Ciara Lawrence (@ciarale01) reported 30 minutes ago from Epsom and Ewell District, England

  I am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!

• 
  The Eye Casting CDA (@TheEyeCasting) reported 31 minutes ago from Camberwell, England

  @SkyHelpTeam I don't have a Sky landlines 🙄. Why do I have to call at to cancel something ? I tried calling was on phone for an hour to be told it wasn't possible to cancel then getting transfered somewhere else. Obviously making it as difficult as possible. Still have service I don't want.

• 
  Faye (@flchambers_) reported 36 minutes ago from Wandsworth, England

  @SkyHelpTeam Hi, tried all the steps. Was told there’s an outage in the area at midday. Didn’t know if you knew how long we’re expected to be out for?

• 
  Nine Elms Arts Ministry - Rev. Betsy Blatchley (@9ElmsArtsRev) reported 37 minutes ago from Wandsworth, England

  Loving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and disrespectful in a T20 of this calibre #SuperKent

• 
  Akane Vallery Uchida (@ZeGermanShibe) reported 37 minutes ago from Camberwell, England

  @SkyHelpTeam Internet down / intermittent in SE17. Can't even run the test, it just doesn't connect on my PC. Router lights are all green. Will this be resolved soon?

• 
  Anayat Khan (@AKhan0o7) reported 41 minutes ago from Croydon, England

  As soon rain hit the floor my @SkyHelpTeam is slow as they waiting for 🌧 . My Internet in South London get worse. Guys please fix this issue. Many thanks

• 
  Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported 43 minutes ago from Bromley, England

  @SkyHelpTeam Once again abdication all and any customer responsibility

• 
  ⭐️Ashby⭐️ (@TellerMarie) reported 49 minutes ago from Bromley, England

  So looking up online it appears the @SkyUK / @SkyHelpTeam internet might be down for a few days in Bromley. You really do suck Sky.

• 
  Martin O'Rourke (@martinjorourke) reported 49 minutes ago from Wandsworth, England

  @SkyHelpTeam hi, is there an outage in SW17?

• 
  MrJohnSeager (@MrJohnSeager) reported 54 minutes ago from Croydon, England

  Just seen the details for #skysports and their UK #bundesliga deal - let’s just say it’s a bad one - no 2.30 games due to 3pm uk blanket ban - no 2.Bundesliga games apart from playoffs - no mention of highlights - I have to switch to sky sports something I said I will never do

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joe Crombie 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@JoeCrombie3) reported 6 minutes ago

  @cxdi55 @skytv @SkyHelpTeam Tell them you are cancelling your gay- then Get your partner to apply for the broadband as a new customer to get the deal- I have done this in the past

• 
  Freddie 🌈 and Freya 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@freddie_alex) reported 6 minutes ago

  @cxdi55 @skytv @SkyHelpTeam They are dreadful. My broadband is not reliable and tv has been down for 3 weeks. Phoned customer service Delhi to report told it was because of heavy rain and too much cloud. Still waiting for engineer visit. Run far and fast to another provider

• 
  Robin Sergeant (@rsergeant) reported 6 minutes ago

  @cxdi55 @skytv @SkyHelpTeam Plusnet seem to be reasonable when it comes to renewal. Never worth leaving them and decent price

• 
  Everything is a lie (@GrahamBlundell2) reported 11 minutes ago

  @AndyDunc81 @davidhoyland @SkyHelpTeam It's been moved to TV and shows half way down

• 
  Everything is a lie (@GrahamBlundell2) reported 11 minutes ago

  @davidhoyland @SkyHelpTeam You have to go in to TV and shows it half way down, don't ask why they moved it

• 
  Nici Donnelly (@niiciidee) reported 13 minutes ago

  @Matt5077 @SkyHelpTeam Mine’s still down

• 
  STEVE WILLIAMS (@JarheadSteve) reported 16 minutes ago

  @Wakey1234 @SkyHelpTeam Have exactly same problem!

• 
  claire share (@claire_share) reported 17 minutes ago

  @cxdi55 @skytv @SkyHelpTeam I am going to ofcom with my complaint of such poor customer service and care……we have been with Sky over 20 years….i pay £200+ each month and it went down for a month…..terrible customer service.

• 
  Christian Holst (@12thcenturymonk) reported 19 minutes ago

  @cxdi55 @skytv @SkyHelpTeam Sky service is costly and slow. Never used to be like that. Customer service are now also awful, because a lack of understanding about consumer protection.

• 
  Stef (@MentalTheme) reported 21 minutes ago

  @cxdi55 @skytv @SkyHelpTeam Step 1: Cancel it. Step 2: Hook a PC up to your TV & never pay to watch anything ever again.