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Sky outages and service status in Purley, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 2 outage signals in the last 24 hours around Purley, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 18, 1:20 PM GMT+1.
  • 67% Internet (67%)
  • 17% Wi-fi (17%)
  • 6% Total Blackout (6%)
  • 5% TV (5%)
  • 4% Phone (4%)
  • 1% E-mail (1%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 18: Problems at Sky

Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Purley, England

The most recent Sky outage reports came from the following cities: Southwark, Wandsworth, Croydon, Orpington, Westerham, Epsom, Caterham, Banstead, Sutton, Redhill, Bromley, Purley, Coulsdon, and Warlingham.

CityProblem TypeReport Time
Southwark Internet 4 hours ago
Southwark Internet 16 hours ago
Southwark Internet 2 days ago
Southwark Wi-fi 2 days ago
Southwark Total Blackout 3 days ago
Southwark Internet 4 days ago

Nearby cities with recent reports

Southwark

9 recent signals

4 hours ago
Wandsworth

1 recent signals

4 days ago
Croydon

1 recent signals

5 days ago
Orpington

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • jessica281815
    Jessica (@jessica281815) reported from Wandsworth, England

    @SkyHelpTeam I find it very disingenuous when you tell people to check if it is an internal issue when really you have turned the internet off, when you are already incredibly expensive. Where is my internet?

  • martinjorourke
    Martin O'Rourke (@martinjorourke) reported from Wandsworth, England

    @SkyHelpTeam hi, my phone line has been down for 3 weeks, I've tried everything online to fix it but it's still not working, how can I speak to someone?

  • LorraineThorn
    GingerLolz (@LorraineThorn) reported from Merton, England

    @SkyHelpTeam Yes, local issue reported, which could take up to 2 hrs to resolve (I first got this response when I checked at around 10pm last night) thanks for your quick response!

  • LisaMaylin
    Lisa Maylin (@LisaMaylin) reported from Banstead, England

    @SkyUK please can you explain how you can treat your elderly customer (of nearly 30 years) so appalling? You should be ashamed! Please let me know who I can contact to complain on my fathers behalf!

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.

  • martinjorourke
    Martin O'Rourke (@martinjorourke) reported from Wandsworth, England

    @SkyHelpTeam hi, is there an outage in SW17?

  • IamAndreaEllis
    Andrea Ellis (@IamAndreaEllis) reported from Bromley, England

    @SkySports your 🔴 button service isn’t showing the #QPRPNE game? Please help #skysportsfootball

  • imogenpowell
    Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England

    @OpenreachHelp I believe @SkyUK are waiting for an update from you as we have no connection date, hence my direct tweet to find out what’s going on. Can you help?

  • ADH_911
    Alex Heath (@ADH_911) reported from Bromley, England

    @SkyHelpTeam are there issues in BR3 for broadband? Have run diagnostic tests and it says no local issues yet all lights are on router correct but apparently cannot find. Also does not appear to be able to run a line test.

  • Paulaha21043676
    Paula hammond (@Paulaha21043676) reported from Lambeth, England

    @SkyHelpTeam Yes all it has on the screen is" no satellite signal".but that is because they is scaffolding up.we had this for 3 weeks now

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @SkyHelpTeam I don’t think you understand me at all. I’m saying workmen turned up with no warning. They ripped cables down and were taking the telephone pole down. We weren’t warned of any work.

  • nipmeister
    Paul Emery (@nipmeister) reported from Wandsworth, England

    @adfleming @SkyHelpTeam Same issue - unable to work!!!

  • Phil_Swallow
    Phil Swallow (@Phil_Swallow) reported from Croydon, England

    @SkyHelpTeam @boydhilton It offers UHD then says “No programmes are currently being broadcast on this channel”. The problem is 100% with Sky!

  • flchambers_
    Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam We’ve had no internet since 10:30am (Wandsworth). Can you tell us what the issue is and when it’s likely to be back pls? 🙏🏼

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam Once again abdication all and any customer responsibility

  • angegillis
    Ange Gilly (@angegillis) reported from Lambeth, England

    @SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??

  • b7xt2mw4pz
    I, Claudia (@b7xt2mw4pz) reported from Bromley, England

    @SkyHelpTeam You’re welcome Matt!! It’s a pity OPENREACH/KELLYS don’t strive for the same high standards as Sky!! Appalling experience with them y’day, damaging my property and have to have the router ON THE FLOOR RIGHT NEAR MY FRONT DOOR!! AWFUL 😡

  • hana_ros01
    Hana A 💙 (@hana_ros01) reported from Croydon, England

    @SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not

  • natalie_h48rec
    🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England

    @SkyHelpTeam Landline & WiFi down for over 24 hours in the Hayes/West Wickham (Bromley) area. Could you advise when this will be up and running again please? This is now affecting the running of my business. Please advise ASAP.

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam There is no button that says ‘yes I need more help’ I have spoken to the ‘mobile team’ this morning and they are utterly useless

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Yockney
    Arsenal Born (@Yockney) reported

    @SkySports Worst world cup in my lifetime. I'm in my 50s

  • nismoneil
    NeilM (@nismoneil) reported

    @SkySports No... Our manager had a huge melt down and handed the game to them on a plate. What was his thinking with those substitutions?

  • Cogniti40241567
    🏴󠁧󠁢󠁥󠁮󠁧󠁿 ⓋEssex TractorboyⓋ 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Cogniti40241567) reported

    @OwlsReborn @SkySports Probably the worst world cupbin our lifetimes

  • lxreilly1
    LXR (@lxreilly1) reported

    @SkySports US should never be allowed hold it Again. Infantino needs to go.

  • kazzy111
    karen ward🧑‍🦯 (@kazzy111) reported

    @fishingmargin @SkySports I'm visually impaired and this is the worst two colours you could possibly use. Dreadful !!

  • Limes_361
    Scott (@Limes_361) reported

    @SkySports I hope the crowd boo the absolute crap out of this during HT.

  • Stephen12186891
    Stephen Lynn (@Stephen12186891) reported

    @SkySports I've never had any time for Rio since he ducked that drugs test

  • jhorry79
    John Horry (@jhorry79) reported

    @SkySports Tuchel out for me! Those subs were horrific! Sitting back against the world champs is Ludacris! Wtf was he thinking. Sack him now!

  • pfrank9
    FP9 (@pfrank9) reported

    @gladwellimages @SkySports World Cup should be held in the US every edition. Players love to come to America , stadiums are the best, everybody is making money . World Cup should never come to Europe until they get their act together

  • VPtheVEGAN
    Pancha Mukha (@VPtheVEGAN) reported

    @SkySports England never going to win football World cup again... Most of their players seems like scammers or cheaters whipe playing 🤔🤦