Sky

Sky Outage Report in Purley, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 02/11/2026 06:05

February 11: Problems at Sky

Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: City of Westminster, London, Croydon, Hounslow, Southwark, Wandsworth, Kensington, Brentford, Fulham, Merton, Greater London, Sevenoaks, Hammersmith, Mitcham and Southall.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • gjrrox Gary Russell  (@gjrrox) reported from Bromley, England

    @ashby44 @SkyUK @SkyHelpTeam I believe you can mate & of cause I will look into it , once again tho it’s the customer doing the heavy lifting. I don’t mind sky using my money for other services e.g movies.

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @SkyHelpTeam Hi just tried it again for the umpteenth time, it doesnt work.

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @Sean_FootyMad @SkyHelpTeam They've just DM and said it's working now please try again. I've tried and I can confirm IT'S NOT WORKING

  • djwisednb DJ Wise (@djwisednb) reported from Wandsworth, England

    Had #skyq for 4 months now , it has frozen everyday 2-3 times a day, ive rebooted it updated the software and taken it back to factory settings @SkyUK this shit is costing me £140 per month I’m going to cancel my subscription and throw the box out the window unless you help me

  • Ashishpatel1972 🧑🏿‍🦼Ash Patel🧑🏿‍🦼 (@Ashishpatel1972) reported from Croydon, England

    @harispurs82 @SkyHelpTeam @virginmedia Hence my point initially being Brandon owns a fraction of VM I don’t see them doing what Sky have done for for their customers. @skytv are far better for customer service.

  • matt_angelo_84 Matt Angelo (@matt_angelo_84) reported from Bromley, England

    @NickDixonITV @MartinSLewis @SkyHelpTeam That’s my problem. Stop it matt they say... think about yourself they say...

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @superhoops10 @SkyUK Online doesn't work

  • matt_angelo_84 Matt Angelo (@matt_angelo_84) reported from Bromley, England

    @DakersL @MartinSLewis @SkyHelpTeam Login to your sky account and got to subscription. Should be listed there 👍🏼

  • Violet_Guitar_ Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK I do appreciate you coming back to me but the problem lies with you, not my connection. You are not providing broadband services.

  • ShakiraSweet1 Shakira Martin (@ShakiraSweet1) reported from Bexleyheath, England

    @SkyUK why is my sky not working all of a sudden. It keeps saying no satellite signal. This really isn't the day or time for my sky to stop working. Seriously this isn't the time to not have access to TV! Can someone assist asap please! This is messing up my plans

  • petermc66 Peter McKay (@petermc66) reported from Hounslow, England

    @oliveriswriting @DBanksy @BritanniaLtd Along with #virginatlantic and #skysports who weren't exactly helpful with people sports package getting rid of that as soon as and Britannia hotels are know for being poor anyway #aldephiliverpool

  • SmashBri Brian Williams (@SmashBri) reported from Croydon, England

    @ChrisMcHardy19 @SkySports @skytv Fill in the Customer Complaints Form on their website. Will at least show you’ve tried cancelling and they’ll have a note of it.

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    @jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!

  • erskineandrew Andrew Erskine (@erskineandrew) reported from Sevenoaks, England

    For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.

  • Violet_Guitar_ Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK Yes, the signal has gone again. My neighbours are experiencing the same so it’s not specific to me.

  • Violet_Guitar_ Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK This is not helpful. The outage periods are increasing and your phone lines (like all other times) are going unanswered. More than ever, people require contact with the outside world - sort it out!

  • sahabedi Ali Abedi (@sahabedi) reported from Merton, England

    @SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.

  • LudoOrlando Ludovica Orlando (@LudoOrlando) reported from Lambeth, England

    @SkyHelpTeam All down in Lambeth too!

  • porridge77 John Porritt (@porridge77) reported from London, England

    @DrPoults @SkyUK @SkyFootball Hi, I used this number 08001512747 it’s automated. When prompted tell them you want to cancel sky sports. They give you the option to pause. Took me five mins. Good luck.

  • JoshhhUTC Josh 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@JoshhhUTC) reported from Bromley, England

    @SkyUK my internet signal is so bad that I have to use my own data... it’s ridiculous.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • dudeville Mike (@dudeville) reported

    @frankiecrisp1 @MarkTonks5 @SkySports Yep I'm totally with you on this pal. Not arsed either but Sky totally losing their **** over this. First real threat to their monopoly, hypocrites. Murdoch's other media outlets generating the hysteria also.

  • DAZ600 Dean💙 (@DAZ600) reported

    @SkySportsPL @SkySports Never have I ever wanted Leeds to win a game. 🤬

  • TomJone73959865 Tom Jones (@TomJone73959865) reported

    @TheAnfieldTalk No he hasn’t, he gave an opinion, that’s all but it makes me sick that those @SkySports and that horrible manc misrepresenting what he said in order to create their own headlines. Can everyone purporting to be a fan stop spreading this bull 💩 and report only facts.

  • sankulyaa sanket d. patil (@sankulyaa) reported

    @LFC The games integrity died when SkySports monopolised and reformed it as PL. It died when Roman & Mansour pumped their money into Chelsea & City to gain unfair advantage. Where were these virtue signalling dinosaurs then? Will support LFC forever, wherever my team plays. #YNWA

  • VikiW Viki Waters (@VikiW) reported

    @SkyHelpTeam Thanks. Help section seems to basically say "restart everything" in various different orders. I'm doing this at least a dozen times a day, for both TV and broadband. Something clearly isn't right.

  • Jake82292492 Jake Fc (@Jake82292492) reported

    @SkySportsPL @SkySports Shameless players, should be making a stand Shows they don't give a ****

  • henry_dateme Henry Nimi (@henry_dateme) reported

    @Soxthewavingcat I am not in support of the super league. Skysports have no moral compass on this matter

  • michael1885 Michael Thomas (@michael1885) reported

    @SkySportsPL @SkySports Booooooooooooooo!!!!! **** the Super League.

  • christatum4949 Chris Tatum⚽️🐾 👁👁 (@christatum4949) reported

    @SkySports Agree with all that but Manchester United binned the fa cup and betrayed English football tradition by doing so for a quick bit of money never forget that

  • Adam_cooke03 Adam_le_matador🐏🇪🇸 (@Adam_cooke03) reported

    @SkySportsPL @SkySports **** liverpool ruined ball