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Sky outages and service status in Purley, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Purley, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Aug 17, 11:34 AM GMT+1.
  • 46% Internet (46%)
  • 15% Phone (15%)
  • 14% Wi-fi (14%)
  • 12% TV (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)

The latest reports from users having issues in Purley come from postal codes CR8 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 17: Problems at Sky

Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Purley, England

The most recent Sky outage reports came from the following cities: Croydon, Southwark, Wandsworth, Bromley, Orpington, Kingston upon Thames, Warlingham, Sutton, Purley, Banstead, Mitcham, Beckenham, Coulsdon, Redhill, and Westerham.

CityProblem TypeReport Time
Croydon Internet 3 hours ago
Croydon TV 3 days ago
Southwark Internet 3 days ago
Southwark Total Blackout 3 days ago
Croydon Internet 4 days ago
Wandsworth Phone 4 days ago

Nearby cities with recent reports

Croydon

6 recent signals

3 hours ago
Southwark

6 recent signals

3 days ago
Wandsworth

3 recent signals

4 days ago
Kingston upon Thames

2 recent signals

4 days ago
Bromley

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • jessica281815
    Jessica (@jessica281815) reported from Wandsworth, England

    @SkyHelpTeam Why is my internet down?

  • Jmariom86
    J- Blüdhavens guard (@Jmariom86) reported from Eltham, England

    @SkyHelpTeam hi, I've had no fibre optic Internet since 9am today - have checked the service via the app and it seems to be OK - any help?

  • 9ElmsArtsRev
    Nine Elms Arts Ministry - Rev. Betsy Blatchley (@9ElmsArtsRev) reported from Wandsworth, England

    Loving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and unnecessary in a T20 of this calibre #SuperKent #t20finalsday #VitalityBlast

  • natalie_h48rec
    🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England

    @SkyHelpTeam Thank you for the response. Could I ask why the engineers are only just working on this? It’s been down for over 24 hours?

  • sarahMwasHudson
    Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    Nothing like working from home when you have @SkyUK …. Day 2 of no broadband and no phone …. Quality service …. Will switch to @virginmedia as soon as I can

  • nick_davison10
    Nick Davison (@nick_davison10) reported from Worcester Park, England

    @SkyHelpTeam Not interested are you @SkyHelpTeam? Piss poor from you.

  • 9ElmsArtsRev
    Nine Elms Arts Ministry - Rev. Betsy Blatchley (@9ElmsArtsRev) reported from Wandsworth, England

    Loving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and disrespectful in a T20 of this calibre #SuperKent

  • vinke_rob
    Rob Vinke (@vinke_rob) reported from Sutton, England

    I cannot download any @Channel4 programs onto my @SkyUK +HD Box. BBC and ITV are fine. Does anyone else have this issue? #asktwitter

  • SabinaNKhan
    Sabina Khan (@SabinaNKhan) reported from Croydon, England

    @SkyHelpTeam can you please urgently assist - our broadband has gone down and the landline is dead so I can’t call your customer services. I need to get back online urgently for work.

  • denyermc
    Mary Denyer (@denyermc) reported from Headley, England

    @SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!

  • Dave_mfc87
    Dave (@Dave_mfc87) reported from Camberwell, England

    Third world problems, having to hotspot tablet from phone to watch #FuryChisora3 as #skywifi is down and no explanation as of yet why @SkyHelpTeam

  • TubaCulosis
    Tuba Culosis (@TubaCulosis) reported from Merton, England

    @peterhill93 @PeterWellDone @SkyUK I use the Sky Superfast which averages 65mb/s to a south London address. Only £28/month and no line rental. I’d check reviews local to you as service varies locally between providers.

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam No.. It's all @OpenreachHelp fault so Sky can't possibly take an responsibility for their customers... Great service isn't it ?

  • nipmeister
    Paul Emery (@nipmeister) reported from Wandsworth, England

    @adfleming @SkyHelpTeam Same issue - unable to work!!!

  • angegillis
    Ange Gilly (@angegillis) reported from Lambeth, England

    @SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Anyone else around #Northcote road having @SkyUK #broadband issues?

  • angegillis
    Ange Gilly (@angegillis) reported from Lambeth, England

    @SkyHelpTeam I bought a Google mesh system because my wifi is crap in my house. Google are saying my modem needs to be changed into bridge mode. How does one do that? Can someone help please?

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam There is no button that says ‘yes I need more help’ I have spoken to the ‘mobile team’ this morning and they are utterly useless

  • RicciCastro
    Babajou (@RicciCastro) reported from Wandsworth, England

    @SkyHelpTeam any update on outage in Wandsworth area. Status page says everything is fine & no planned works listed. @SkyUK

  • shaks_ldn
    s ldn (@shaks_ldn) reported from Lambeth, England

    @SkyHelpTeam my internet has been pretty much down / intermittent past few hours!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • FabrizioFigo
    CityFigo (@FabrizioFigo) reported

    @theMadridZone @SkySports Never trust rat 🐀 never This guy has so many problems sneaking in to your big team rivals just to won the league and ended up trophyless now it’s has turn he knew al hilal can not compete with the al nassr so he want quickly rush to another team

  • mercythe16th
    thebillionaireduchess (@mercythe16th) reported

    @SkySports @Kingballer_824Q It was stupid of them to put a deadline on a player that is not even in hot demand.

  • cherryoak
    Cherryoak (@cherryoak) reported

    @PaulRidley5 @SkyHelpTeam @SkyUK Sky are pointless on here as they dont man their page anymore. They send you to Facebook messenger and even then they are pointless ai bot for ages then when someone does get back hours later still no help.

  • _whosthatjess
    Jessica (@_whosthatjess) reported

    Hi @SkyUK, you’ve ripped my Nan off for around £5000 and are refusing to help her get this money back. She’s a pensioner and doesn’t have this to spare. She’s been offered a phone line at £10pm but I’m not sure how this helps anyone but you?

  • jckqpr
    jackqpr (@jckqpr) reported

    Sky Sports + stream not working for QPR vs Portsmouth #skysports

  • Themanw86823082
    The man with no name (@Themanw86823082) reported

    @SkySports Sky Sports are just as bad as the 2 clown they have working for them, like Carragher & Neville. I hope the new Sky owners put a stop to this embarrassment. The season hasn't even started, & already Arsenal & City are being insulted. Get new commentators to help the blind fans.

  • Jamborella
    Neil Walsh 🏳️‍🌈🏳️‍⚧️ (@Jamborella) reported

    The Championship is back! Horrendous decisions from the ref have givenWolves a point and @SkySports get the story they wanted. Never change @EFL and @PGMOL_FA you absolute shower of incompetence

  • NicolaSims1966
    NJS (@NicolaSims1966) reported

    @cxdi55 @skytv @SkyHelpTeam I’m a platinum customer being mugged each month for over a £100, I’m trapped in a contract I can’t escape. Unless I pay £300 that is. No thanks you robbing bastards

  • John_L_Bird
    John Bird (@John_L_Bird) reported

    @virginmedia skysports+ not working for the first league fixtures of the season?

  • wigman57
    Kenneth Gyles (@wigman57) reported

    @skyhelpteam my wi-fi is rubbish really slow and have fibre.