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Sky Outage Report in Purley, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 03/05/2026 03:00

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (31%)

    TV (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: Wandsworth, Southwark, Hammersmith, London, Croydon, Hounslow, Reigate, Kensington, Bromley, Twickenham, City of Westminster, Mitcham, Southall, Isleworth and Fulham.

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City Problem Type Report Time
United KingdomWandsworth Internet
United KingdomSouthwark Total Blackout
United KingdomHammersmith Wi-fi
United KingdomHammersmith Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi

Community Discussion

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Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @JayHayon66 @SkyHelpTeam It’s ridiculous I pay over £100 a month and when there’s issues I’m not allowed to call cause I’m not a key worker but I still have to work from home . And my job is actually supporting the NHS 😤

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @SkyUK your wifi is shit, sort it out

  • PhilipCollins24 Philip Collins (@PhilipCollins24) reported from Richmond, England

    @barbedquill @WillGreenwood @matt9dawson @lionsofficial @SkySports Good point. Never noticed that before.

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @SkyHelpTeam No at the end of the steps I get a blank page that’s the problem 😤

  • mrjonnyrimmer Jonathan (@mrjonnyrimmer) reported from Wandsworth, England

    @SkyUK I appreciate there are plenty of more serious issues afoot, but attempting to remove an expensive package from my subscription is impossible if you insist I have to call. When I do you advise you can’t take my call. Blatant attempt to trap customers ... pls resolve

  • geoffgosbee Geoff Gosbee (@geoffgosbee) reported from Eltham, England

    @SkySports how do you get hold of anyone if you have an issue with SkyQ. I can’t seem to find a number

  • chrisahamer Christopher A. Hamer (@chrisahamer) reported from Kingston upon Thames, England

    @_alexwalton @SkyHelpTeam Great customer service there, especially as cutting people off during the COVID 19 outbreak seems terribly sensible.

  • chrisgolds Christopher Golds (@chrisgolds) reported from Lambeth, England

    @tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄

  • markselondon Mark 🌈🏳️‍🌈 (@markselondon) reported from Eltham, England

    @SkyHelpTeam Hi, when do I receive my packages to return my sky q box and mini box. I’m not getting any help from sky and if I’m billed for the non-return sky equipment I will refuse to pay.

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    Why is it so difficult to get help from @SkyHelpTeam .. my sky Q won’t connect to my Sky hub box

  • markselondon Mark 🌈🏳️‍🌈 (@markselondon) reported from Lambeth, England

    @SkyHelpTeam hi, my sky subscription ends today and I haven’t received any packages to send back my QBox and mini QBox. I don’t want to be charged for keeping them can someone help please.

  • verona_vm Veronica Van Muyen (@verona_vm) reported from London, England

    @SkyHelpTeam our WiFi has been down (London) since yesterday morning, tried everything imaginable, followed instructions, unplugged everything and plugged it back in, restarted, to no avail.

  • kbetteley Keiran Betteley (@kbetteley) reported from London, England

    @Elpifco3 @coleddievickers @bluesam33 @SkySports Surely makes more sense for us to accept that no one could have foreseen this and just cancel the season out of respect for the thousands who died. Terrible shame for the red lot from across the park but you win some, you lose some... couldn’t happen to s nicer bunch...

  • mattlawley703 Matt Lawley (@mattlawley703) reported from Croydon, England

    @SkySports No problems with that whatsoever. You can’t start a new season when there’s just 8/9 games left. Play 2-3 games a week.

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported from London, England

    I don’t like this @SkyUK Don’t want to help people who have been Furlough and told me they can’t get a manager to call me. @BorisJohnson the government needs to help here before we all get in to debt because of it. @SkyHelpTeam @SkyNews @BBCNews

  • ARBack1 Alan Back (@ARBack1) reported from Richmond, England

    @WillGreenwood @matt9dawson @lionsofficial @SkySports I was there for the Durban test. Never forgotten

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    I hate @SkyUK so I call the phone help and the answer to my sky Q not connecting is to send a Ethernet cable which will take 5 working day’s... **** off I pay £120 a month and now I can’t use my sky mini boxes or get any on demand stuff @SkyHelpTeam you are ***************

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @SkyHelpTeam When I go to the link and do all what it says and it asks if it works, which it doesn’t , it just takes me to a blank page so there is no further help

  • elxliee Ellie ..† (@elxliee) reported from Kingston upon Thames, England

    @SkyHelpTeam hi my broadband is down at Kt12sa, is there any issues as I’m working from home and cant get back online

  • ashleyljames Ashley James (@ashleyljames) reported from Wandsworth, England

    @citythameslink1 @SkyUK I want to cancel my movies subscription but I won't let me do it online. Says I need to call!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Psamuel_gh ®️PSAMUEL SARKCESS (@Psamuel_gh) reported

    @F1 @fia @SkySports all ****, funny they can't tell their customers that what happened yerstee was totally unacceptable but are willing to lose customers #cheating #AbuDabhiGP #F1Finale

  • CustardPower ✮CustardPot ✮ (@CustardPower) reported

    A little disappointed with @SkyUK when you move house abs are told your told your internet will be set up Monday but get a text to say it’s now Wednesday! doesn’t help my fiancé (who is classed as clinically vulnerable) now has to go into the office as he can’t WFH @SkyHelpTeam

  • EMMANUELNTUI4 EMMANUEL NTUI (@EMMANUELNTUI4) reported

    @SkySports Is xavi the solution to Barca woes?

  • The_H_Machine The H Machine (@The_H_Machine) reported

    @SkyHelpTeam how do I cancel my sky contract? Mainly had it for F1 and don’t want to watch it any more after that.

  • giggy_claire Northern Granny (@giggy_claire) reported from Warkworth, England

    @SkyHelpTeam Mini box. No other broadband issues.

  • welsh_chick 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Jo 🏴󠁧󠁢󠁷󠁬󠁳󠁿 💙 (@welsh_chick) reported

    Been with @SkyUK 10+ years. Never once have I paid an ‘admin fee’. Now they suddenly want to charge me £40!!!! I don’t think so

  • CustardPower ✮CustardPot ✮ (@CustardPower) reported

    @SkyHelpTeam I’ve already spoken to your team on the phone Ellie, she said our request said was today but openreach have said Wednesday. She said there was nothing you guys can do. Can you guys help any further?

  • TCnuofesdG Cnuofesd (@TCnuofesdG) reported

    @SkySports Nothing to do with the bar, var should have all angles of an incident! It shouldn’t be for @BBCMOTD to show us it clearly wasn’t a pen! @ManCity have cheated enough as it is, don’t need the refs and var helping them even more!

  • nixynoo82 🌛🦋 MissNixynix🦋🌜 (@nixynoo82) reported

    Why is it so difficult for @SkyHelpTeam to give out a phone number instead of reading from a stupid ******* script and telling everyone to do same thing even though it never resolves anything....I just want to speak to someone on the phone!!!!!

  • Bendaniel80 Ben Self (@Bendaniel80) reported

    @MScott_Official @SkyHelpTeam Same for me @SkyHelpTeam can't download anything. Bassed on forums and quick look at twitter this is an issue affecting loads of customers, please can you advise when this will be fixed?