Sky outages and service status in Purley, England
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Full Outage Map
- Sky generated 1 outage signal in the last 24 hours around Purley, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 11, 2:09 AM GMT+1.
- Internet (56%)
- Wi-fi (23%)
- TV (11%)
- Total Blackout (7%)
- E-mail (1%)
- Phone (1%)
The latest reports from users having issues in Purley come from postal codes CR8 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Purley, England
The most recent Sky outage reports came from the following cities: Croydon, Southwark, Wandsworth, Orpington, Purley, Caterham, Fulham, Lewisham, Thornton Heath, Mitcham, Westerham, Surbiton, Epsom, Wallington, and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Wi-fi | 1 hour ago |
|
Croydon
|
TV | 1 day ago |
|
Southwark
|
Wi-fi | 1 day ago |
|
Southwark
|
Internet | 2 days ago |
|
Wandsworth
|
Wi-fi | 2 days ago |
|
Wandsworth
|
Internet | 2 days ago |
Nearby cities with recent reports
5 recent signals
4 recent signals
3 recent signals
1 recent signals
Community Discussion
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Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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NigelH (@magical_78) reported from Bromley, England@SkyHelpTeam hi, we’re due to move out later this month but don’t have our new address yet (we’re renting part of a house with sky already) - is there a way we can use our Sky Q box / viewing card there as we don’t want to cancel given we have 21yrs of history. Thanks
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I, Claudia (@b7xt2mw4pz) reported from Bromley, England@SkyHelpTeam You’re welcome Matt!! It’s a pity OPENREACH/KELLYS don’t strive for the same high standards as Sky!! Appalling experience with them y’day, damaging my property and have to have the router ON THE FLOOR RIGHT NEAR MY FRONT DOOR!! AWFUL 😡
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Sarah Martin (@sarahMwasHudson) reported from Bromley, EnglandNothing like working from home when you have @SkyUK …. Day 2 of no broadband and no phone …. Quality service …. Will switch to @virginmedia as soon as I can
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Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, EnglandI am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!
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Danny Flo (@RetiredChav) reported from Croydon, England@TravisShawuk @SkySports I think you'll find that anyone with a brain can see it was a unfair advantage. heavily worn hards against brand new softs! It didn't matter how much Lewis fought, he could never win.
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Suman Bhuchar (@SumanBhuchar) reported from Wandsworth, England@SkyHelpTeam is there an outage in tooting? I haven't had any internet this morning so unable to work
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Illy Mus 💙 (@illymus) reported from Camberwell, England@SkyHelpTeam @SkyUK so you have plenty of agents on messenger if someone wanted to buy a Sky package but no one at all if I have faulty equipment. Nice way to treat loyal customers. I need the convenience of Messenger as I have very little time to call.
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Simon Bangs 🇬🇧 (@simonbangs) reported from Kingston upon Thames, England@SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.
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Justin Leeper だよ！ (@JustinLeeper_yo) reported from Bromley, England1 hr & counting on phone with @SkyUK after no one showed up for our broadband setup appt. between 8:00 & 13:00 today. It’s now 18:30. Their solution? Go to the back of the line, sport - as in reschedule for Aug. 15. If that isn’t the start of a lovely business relationship…
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J- Blüdhavens guard (@Jmariom86) reported from Eltham, England@SkyHelpTeam hi, I've had no fibre optic Internet since 9am today - have checked the service via the app and it seems to be OK - any help?
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Hayden📸 (@hpsescapades) reported from Wandsworth, EnglandHi, @SkyHelpTeam I am having #broadband issues. The connection keeps dropping. Are there any known issues in SW11 1NG area? If not, there is one!
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Mary Denyer (@denyermc) reported from Headley, England@SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!
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Jessica (@jessica281815) reported from Wandsworth, England@SkyHelpTeam I find it very disingenuous when you tell people to check if it is an internal issue when really you have turned the internet off, when you are already incredibly expensive. Where is my internet?
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Phil Swallow (@Phil_Swallow) reported from Croydon, England@SkyHelpTeam @boydhilton It offers UHD then says “No programmes are currently being broadcast on this channel”. The problem is 100% with Sky!
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Laura Greenaway (@LauraGreenawa12) reported from Merton, England@BeckyEverson @SkyUK @virginmedia Nope, virgin always lagging or down completely, have to reboot or switch between 2g or 5 g
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Philippa🐾🐶 (@pipsiicola) reported from Whyteleafe, England@SkyUK hi. How do I ask for my signal to be boosted? For a few weeks now the picture on our TV breaks up &says there is no signal on all channels. Today I was dropped out for Zoom 3 times in 90 minutes!!! I check website and it says no issues in my area. Can someone help please?
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Sabina Khan (@SabinaNKhan) reported from Croydon, EnglandHONESTLY @SkyHelpTeam I’ve called now 15 times and yet I cannot get anyone to help me with my broadband activation. I’m now out of internet for 3 working days and have had to pay £45 bundle to work from home because I wasn’t expecting this delay.
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CarlosE (@cnormanv) reported from Banstead, EnglandIs @SkyUK fixing the internet and phone problem sometime soon? I live in Banstead and haven’t had service all day. Unable to speak with anyone in Sky
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Hayden 🚢 (@MarketerHayden) reported from Wandsworth, EnglandHi @SkyHelpTeam broadband is down in the SW11 area. It was working fine earlier as I managed to do some work. Please can you advise! #skybroadband #SW11
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Juliet Trew (@AvWeekJuliet) reported from Merton, England@SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Payne (Payneardo) 😇 (@payneardo) reportedKind of regretting moving to @SkyUK .. box turns itself off so can't have it on in the background.. often takes 2 or 3 reboots before sound works.. less than a month in and this seems a bad choice so far😭
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Jeff Laing 🇯🇲🏴🏴☠️🇬🇧Wxm AFC Vets (@elovabloke) reported@SkyHelpTeam cannot get into the MySky app. Is there a problem
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B (@utdbrxy) reported@StretfordEndx @SkySports sky never mentioned us. idk why you keep doing this.
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Abi🦒 (@_a1794s) reportedwouldn’t it be nice if your sky box just connnected to your sky broadband and didn’t have to reboot or ring every few months to sort it out😡😡😡. never mind the fact calling gives me major anxiety but can’t get it sorted any other way, SO ANNOYED. @SkyHelpTeam
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Loyal Royal (@Reading_Fan_Man) reported@lewj_ @GeronimoMorgans @SkySports Says the guy who's call LH. What a ******* idiot!
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Jenna Goodridge (@Jennagoodridge) reported@SkySports what a joke your commentary on Sheffield Wednesday match is. My partner is blind but loves listening to his football. 8 mins in & poor commentary on what is happening in the match. Luckily I am telling him the action as opposed to random previous club stats!
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Nichola 2020 (@NicolaDonnan) reported@SkyHelpTeam how do we speak to a real person? A lorry knocked down or phone pole today meaning 5 houses have lost their phone/ WiFi cable. We need to organise reconnection.
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Mike Bolger (@Mlbolger) reported@SkySports 2 genuine questions re Sky Sports+ 1 Does everyone’s coverage buffer and freeze from from time to time? 2 Where do they get the commentators from. They are so bad. Get players names wrong/confused once but not continually throughout?
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biomulv (@biomulv) reported@tom550993 The muscle memory after 25 years+ was hard to alter. The £50 a month saved helps though. Not missed it one bit tbh. Were not interested in keeping me as a customer at all. @SkyUK @SkyNewsBreak
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David Scottish Tour Guide (@DRoss215) reported@SkyUK your customer service is shocking. Called today regarding house move 8 mins for automated verification eventually spoke to a "person" had to repeat every question. In addition you make it almost impossible to speak to a knowledgeable person.