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Sky Outage Report in Purley, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 01/04/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: Hammersmith, London, City of Westminster, Southwark, Wandsworth, Croydon, Brentford, Hounslow, Southall, Bexleyheath, Catford, Orpington, Kensington, Worcester Park and Sutton.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • spencersuckling SW London Bus Driver (@spencersuckling) reported from Wandsworth, England

    @KimberleyeLeo why do I never get a response from @SkySports when querying a comment? 🇿🇦 🇰🇪

  • EduardoVarpola Eduardo Varpola (@EduardoVarpola) reported from London, England

    Hi guys! @SkyHelpTeam I’m having massive issues to make a connection with my server’s work, it say something about a “unsuccessful domain name resolution” please fix this ASAP, we need to work! Thanks 🙏!

  • camlaity Cameron Laity (@camlaity) reported from London, England

    @SkyHelpTeam hi. Do you have any estimated timeframe on resolving the south east London internet outage?

  • DontCallMeJon It's Jonathan (@DontCallMeJon) reported from London, England

    @SkyHelpTeam No. He just said “until the problem is fixed we can’t install Sky Q”. 🙄

  • natalie_h48rec 🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England

    @SkyHelpTeam Landline & WiFi down for over 24 hours in the Hayes/West Wickham (Bromley) area. Could you advise when this will be up and running again please? This is now affecting the running of my business. Please advise ASAP.

  • natalie_h48rec 🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England

    @SkyHelpTeam Thank you for the response. Could I ask why the engineers are only just working on this? It’s been down for over 24 hours?

  • Drjot JEFFREY OSEI-TUTU🇬🇭 (@Drjot) reported from London, England

    @SkyHelpTeam You need to wake up my broadband is not working.

  • theresacoote topcat500 (@theresacoote) reported from Brentford, England

    @SkyHelpTeam haven’t been able to contact to our broadband since at least 6am this morning living in the Wembley area ha9 any know issues ?

  • alicefoster F O S T E R (@alicefoster) reported from London, England

    @SkyHelpTeam wifi and tv went down today in SE9. Have had to go to my parents to work because nothing worked even after rebooting several times. Is there an issue in the area?

  • hpsescapades Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Hi, @SkyHelpTeam I am having #broadband issues. The connection keeps dropping. Are there any known issues in SW11 1NG area? If not, there is one!

  • ZeGermanShibe Akane Vallery Uchida (@ZeGermanShibe) reported from Camberwell, England

    @SkyHelpTeam Internet down / intermittent in SE17. Can't even run the test, it just doesn't connect on my PC. Router lights are all green. Will this be resolved soon?

  • AKhan0o7 Anayat Khan (@AKhan0o7) reported from Croydon, England

    As soon rain hit the floor my @SkyHelpTeam is slow as they waiting for 🌧 . My Internet in South London get worse. Guys please fix this issue. Many thanks

  • ssb316 Ssb316 (@ssb316) reported from London, England

    @SkyHelpTeam Please help with an issue for my Uncle. He’s reliant on Video Calls to Doctors after Chemo due to Covid. He has been informed to wait till next week. SkyQ box showing Orange light, Cables replaced, device restarted. I’ll follow up with a call tomorrow morning.

  • hpsescapades Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Anyone else around #Northcote road having @SkyUK #broadband issues?

  • Drjot JEFFREY OSEI-TUTU🇬🇭 (@Drjot) reported from London, England

    @SkyHelpTeam Absolutely terrible service from @SkyUK @SkyHelpTeam time for change

  • hpsescapades Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Anyone else around #Northcoteroad having @SkyUK @SkyHelpTeam #broadband issues?

  • sarahMwasHudson Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    Nothing like working from home when you have @SkyUK …. Day 2 of no broadband and no phone …. Quality service …. Will switch to @virginmedia as soon as I can

  • treepassionista Heath (@treepassionista) reported from West Molesey, England

    Rubbish set up service from @skyuk. Promised smooth transition on Thursday -anything but! No WiFi - hopeless when working from home- Sky TV not working. No engineer available til next week.. not impressed.

  • MattJamesPHIN Matt James (@MattJamesPHIN) reported from Epsom and Ewell District, England

    That @lionsofficial tour was dire. Awful rugby, awful refereeing, just 3 games of scrap. Not much for either side to be proud of. Currently resenting the extortionate @SkySports fees. Well done @WillGreenwood and colleagues for trying to make it sound interesting. Wasn't though.

  • MrJohnSeager MrJohnSeager (@MrJohnSeager) reported from Croydon, England

    Just seen the details for #skysports and their UK #bundesliga deal - let’s just say it’s a bad one - no 2.30 games due to 3pm uk blanket ban - no 2.Bundesliga games apart from playoffs - no mention of highlights - I have to switch to sky sports something I said I will never do

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • G0ldenStandard The Gold Standard 🇬🇧🇭🇲🇮🇱🇲🇽🇺🇲 (@G0ldenStandard) reported

    @SkySports I don't see what the problem is. It doesn't affect domestic games, it just means that 20 clubs don't want to play in a UEFA euro comp. It'll give an extra 20 places for the smaller teams to play in the CL. Lots of faux outrage from people who don't understand what's happening.

  • gibbo2904 Robert Gibson (@gibbo2904) reported from Enfield Lock, England

    @christhered5 @SkySports No media outlet gives a **** about the fans. And now the clubs going down same route!! Haven’t seen 1 fan in favour of this new proposal

  • Daylightfire J (@Daylightfire) reported

    Only way to fight the #SuperLeague is to hit them in the wallet. Cancel sports subscriptions to whoever claims the rights to show the matches. Make it untenable for any broadcaster to pay for the superleague. Let @SkySports @btsportfootball and their global peers know.

  • successcfc13 Success Pradhan (@successcfc13) reported

    @GauravCFC_ @Kunalwashere @SkySports My friend types this **** yesterday, and no sky sources uses .com after their tag. So don't believe anything and everything is out there.l, unless its official from the stakeholders.

  • ohhrocko Monkey D. Rocko (@ohhrocko) reported

    @SkySports What’s the problem doe I see this as a win it’s basically champions league why is everybody so angry ?

  • NanoJoker98 Nano 👑 (@NanoJoker98) reported

    @BennyPowers75 @SkySports Well that's just business then, I mean since when were they equal in the first place ? Like the only reason a club like Arsenal is struggling is because the Owner is retar*ed, if he wants he can easily finish top 6 just like any of the other five can, so again what's the problem.

  • Nigeishere Nige (@Nigeishere) reported

    Look on the positive. At least we'll save **** loads of money by cancelling @SkySports and season tickets. We've spent the last year finding other things to do, we're experts at it already.

  • joebphotog Joe Butler (@joebphotog) reported

    @SkySports I'm assuming that @skysports & @btsport will not be entering a bidding war to show this crap if it goes ahead? The only way that this doesn't happen if tv companies refuse to screen, fans refuse to attend etc but will that happen? Sadly, I don't think so

  • wardlfc Sam (@wardlfc) reported

    Also sack off @SkySports @btsport and give me a subscription service like Netflix/Amazon for watching football. It's what Australia, Canada, US already have, but not here in the UK.

  • jonathanblaydon Jonathan Blaydon (@jonathanblaydon) reported

    That’s the second day waiting for an @OpenreachHelp engineer to come and fix the internet only for them to not show and receiving no warning or explanation. Not normally one to complain on Twitter but I’m literally siphoning off money here to @SkyHelpTeam.