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Sky

Sky Outage Report in Purley, Greater London, England

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Purley come from postal codes CR8 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Purley, England

The most recent Sky outage reports came from the following cities: London, Hammersmith, Croydon, City of Westminster, Purley, Caterham, Southwark, Brentford, Wandsworth, Woolwich, Hounslow, Fulham, Southall, Coldblow, and Bexleyheath.

CityProblem TypeReport Time
London Wi-fi 55 minutes ago
London Wi-fi 1 hour ago
London Internet 1 hour ago
London Internet 5 hours ago
London Internet 5 hours ago
Hammersmith Internet 8 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • jamesdanw
    James Windsor (@jamesdanw) reported from Croydon, England

    @SkyUK Hi guys no tv signal in SE19 for about an hour now. Powered down the box etc but still nothing

  • StephenJAdams
    Stephen Adams (@StephenJAdams) reported from Redhill, England

    @AFCWimbledon @SkyBetLeagueOne @SkySports I have to say i really don't give a shit what we call them. They will be Redbull MK soon enough anyway.

  • BarcaWomble
    Niall McGarry (@BarcaWomble) reported from Kingston upon Thames, England

    @SkyUK Shocking service by Sky. My dad’s had to waste 2 days off work waiting in. First they sent the wrong engineer, (DTH I/o MDU), profuse apologies. The next week they again sent the wrong engineer!!!!. We’re sorry but we can’t come for 2 weeks. Worst customer service ever!!!

  • dboydayo_
    #GodIsTheGreatest (@dboydayo_) reported from Bexleyheath, England

    @SkyUK I’m gonna cancel sky. And I’m gonna spend the next 6 months begging friends & family to go virgin. The service is embarrassing

  • DarrHenderson
    darrenhenderson9 (@DarrHenderson) reported from Eltham, England

    @PaulJam84679845 @FootballerGay @SkyBetChamp @gaytimesuk @5liveSport @EFL @FA @PFA @SkyBetLeagueTwo @SkyBetLeagueOne @premierleague @SkySports @SunderlandAFC Well you do support nonces

  • jamesdanw
    James Windsor (@jamesdanw) reported from Croydon, England

    My @SkyUK Q box has gone down. Emergency services contacted.

  • jamesyred
    jamesyred (@jamesyred) reported from Redhill, England

    @btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now

  • stevetom110
    Steve (@stevetom110) reported from Eltham, England

    @SkyHelpTeam bad bad show got new skyQ today after 5 week wait, 5hours later skyQ NOT WORKING, not happy BAD very BAD😡😡😡😡

  • bobsmailes
    bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @MatchroomBoxing @KatieTaylor @SkySports @DAZN_USA Though sadly it was an awful verdict , at best it was a draw

  • ManUtd_BITW
    Ray Rajani (@ManUtd_BITW) reported from Camberwell, England

    @SkyHelpTeam Thanks. I have called that number but keep getting directed by the automated voice to different teams who claim to help but it still doesn't address my concerns

  • tatey1965
    Chris Tate (@tatey1965) reported from Wandsworth, England

    @hectormcn @railroaddrunk @BenGilesRL @therealsteavis @SkySports @SkySportsRL And the worst thing ever is loss of funding cos participation levels have dropped - ie less potential viewers

  • Empower2Perform
    Shameema Yousuf MBACP MBPsS CMPC HCPC (@Empower2Perform) reported from Wandsworth, England

    @SkyHelpTeam This does not seem to be the case in SW17. We’ve lost network about 20mins ago. Please advise

  • WispaHH
    Creator code - Wispahhh (@WispaHH) reported from Lambeth, England

    @SkyHelpTeam @SkyUK Sky have the worst internet for gamers everyday is a new problem 😡😤😣

  • tatey1965
    Chris Tate (@tatey1965) reported from Wandsworth, England

    @hectormcn @railroaddrunk @BenGilesRL @therealsteavis @SkySports @SkySportsRL Fat Nige did a really really shit deal last time around and Barwick - utterly uselesa

  • benburrows
    Ben Burrows (@benburrows) reported from Richmond, England

    @SkySports pretty awful move to stop the broadcast of the @BLACKCAPS vs @windiescricket before the match finished! Was not able to watch the end of the gamw. Shame!!!🤯

  • mhall71
    mark hall (@mhall71) reported from Camberwell, England

    @SkyHelpTeam hi is there a problem with broadband in south east London no broadband all morning

  • badzillacouk
    badzilla (@badzillacouk) reported from Hammersmith, England

    Sky broadband has been down for Hammersmith and Fulham since 10:20 yet no update since 12:00 and no eta on repair fix. Utterly pathetic @SkyHelpTeam - Will be moving suppliers on Monday. Had enough.

  • Bparlma
    Bridgette Parlma (@Bparlma) reported from Hammersmith, England

    @SkySports need to get #Eredivisie for their pundits to stop sounding stoooopid 🙄🙄 they never watch it and still think about Robben and RvP ...#jesuswept

  • Macca211279
    Steve McHugh (@Macca211279) reported from Lambeth, England

    @SkyHelpTeam guys seriously the internet connection is god awful. Constant problems and at the moment rather than bad signal ( which happens frequently ) there’s now NO signal. Hard to stay patient with a service this bad 😫

  • BarcaWomble
    Niall McGarry (@BarcaWomble) reported from Kingston upon Thames, England

    @SkyHelpTeam You’ve twice sent the wrong engineer (MDU engineer is required) to put in Sky TV & then instead of doing everything you can to get someone there straight away (after being let down for the 2nd time) u give an appointment for 2 weeks time. Terrible CS Sky!! #skyfail

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • dxnglish
    dxnglish (@dxnglish) reported

    @SkySports Pathetic. This **** is going to be going on for years.

  • KaptainKulk
    ⚫KulkSmash (@KaptainKulk) reported

    @mabmab71 @premierleague @SkySports Just been listening to Durham/Gough on Talksport cutting off a caller who dared to suggest that G.Neville was being hypocritical given the damage Sky have done to British football. This will be the narrative, pats on the back all round, onward with the normal exploitation

  • wessy6299
    WES (@wessy6299) reported

    @AzzIf_ @SkySports United play Thursday night so no chance of that and i don't give a **** about the boxing

  • irishcule
    The Oracle of Delphi (@irishcule) reported

    @MrHandsome2021 @SkySports It should have been held in England and England alone. Stupid idea by UEFA

  • SimonSouley
    Simon Souley (@SimonSouley) reported

    @GlennCarey1973 @Glen1540Glen @SkySports When you sign a contract you enter a legal agreement, it’s a commitment. They did not gain permission from the Premier league so clearly broke the rules. Let’s see what happens but the cartel will be worried. Again I feel for the poor fans of the self proclaimed top 6

  • yqahmed
    Yas Ahmed (@yqahmed) reported

    @SkyHelpTeam Hi I’ve been reporting issues with the broadband connection & speed but keep having an BT engineer come out to check the phone line - there’s nothing wrong with the line and the problem is not getting resolved and keep going round in circles #fedup

  • LetRIP
    Matt (@LetRIP) reported

    @SkyHelpTeam You provide these programmes for the money I pay you and you have quietly taken away a service I use without telling anyone. Do you think that’s good service?

  • Samanthy_Bowers
    Samantha Bowers (@Samanthy_Bowers) reported

    @SkyHelpTeam @liamthorpeyoung I keep getting a message that they’re problems with running tests I have work to do, and it’s just completely gone off

  • ewen_ian
    ian ewen (@ewen_ian) reported from Royal Wootton Bassett, England

    @SkyHelpTeam Through google not working but Firefox seems fine

  • garylfc1976
    gary wilson (@garylfc1976) reported

    @SkySports now your turn to help the fans slash your prices you greedy *******