Sky Outage Report in Purley, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: London, Southwark, Croydon, Hounslow, Southall, City of Westminster, Carshalton, Hammersmith, Wandsworth, Reigate, Kensington, Bromley, Twickenham, Mitcham and Isleworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| Southwark |
Internet | |
| Croydon |
Total Blackout | |
| London |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Emil Allard
(@Emilallard) reported
from
Croydon, England
@LouiseDeafAware @NOWTV NowTV are so behind with their service. No subs, no HD as standard on a paid subscription service (I mean come on @SkyUK it’s 2020), horrible user interface, and unskippable ads.
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sophie b
(@phiebramley) reported
from
London, England
@StewartTaylor92 @SkyHelpTeam My down load speed is at 0
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Mike
(@muttleyman) reported
from
Hounslow, England
@SkyUK As an existing customer l won't recommend sky, as trying to contact sky is almost impossible.
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Randolph Ham
(@RandolphHam79) reported
from
Hammersmith, England
@SkyHelpTeam Seriously? Engineer only available on December 11? What the hell?? 🤬😠 But damn you are fast to invoice me £30 for the booking and now you tell me that I'll be without TV for 2 week's? I wonder if you will DISCOUNT THOSE 2 WEEKS FROM MY NEXT BILL. 🤬😠😠😠
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sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam need help with the download speed of my internet
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Glen Oglaza
(@glenoglaza1) reported
from
Croydon, England
Why are these idiot #Skysports commentators banging on relentlessly about Spurs ???? This is Leeds Utd v Arsenal !! Someone tell them FFS 🙄🙄
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sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam really getting fed up with your crappy internet. Signal strength excellent download speed poor all other devices disconnected from the internet but can’t watch a film I bought from you on the sky store via my @NOWTV box. Gonna have to change broadband providers
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Phil
(@phil_cullum) reported
from
Eltham, England
Who designed the new @SkySports app, absolutely useless, slow , cumbersome, hard to navigate. Bring back the old one.
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Alyn Burke
(@alyn1957) reported
from
Hounslow, England
@SkyHelpTeam my internet connection doesn't work, this is the 6th time this month. I can't get through to a human what can I do to sort it out?.
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Simon
(@SimonPrindy) reported
from
Richmond, England
@SkyUK please don’t send me offers for LFCTV as I am mor likely to cancel my subscription instead of taking up this offer!
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Basheer Khan
(@BashWords) reported
from
Wandsworth, England
Imagine the outcry if someone made a sob story about a poor little German girl in occupied France during WWII. Well that’s exactly what @SkyUK has done with @TheSecretGarden and Partition. The opening scenes are a literal whitewash 😡
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TheSpainTrain
(@TheSpainTrain) reported
from
Lambeth, England
What ******** is this new @SkySports app all about? How do I get the old one back?
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Andrea Gillis
(@angegillis) reported
from
Lambeth, England
@SkyHelpTeam my internet connection is shockingly bad. I upgraded to your fastest broadband service in May when I moved and it’s worse than any package I’ve ever had with you or any other provider. Can someone get in touch to help me sort this out? So hard working from home!
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sweelee
(@sweelee1) reported
from
Bromley, England
@SkyHelpTeam internet not working but was fine this morning. Is there something going locally?
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Harry Allen
(@harryfangfoss) reported
from
Richmond, England
@OpenreachHelp 24 hours have now passed and nobody from @SkyHelpTeam or @OpenreachHelp have given me any explanation or update as to why I still have no fibre broadband after our “installation” yesterday. Not to mention the material damage done to my property yesterday.
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Siân Rilstone
(@SianRilstone) reported
from
Wandsworth, England
My @SkyUk broadband dropped out for several minutes three times during my #NHS virtual clinic today. Do you know what’s more difficult than doing a virtual clinic without internet? Complaining or getting help from @SkyHelpTeam (1/2)
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Abi | The London Tea Blog
(@theldntea) reported
from
Bromley, England
Was due to have @SkyUK out today to upgrade our broadband, had to cancel due to covid in the house. This morning we have had 3 scam calls claiming to be sky from three different numbers. Is there a serious GDPR breach I need to be concerned about? @SkyHelpTeam
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Randolph Ham
(@RandolphHam79) reported
from
Hammersmith, England
@SkyHelpTeam @OpenreachHelp engineer scheduled. However it's not the first time having problems with #skyBroadband since September. It's the 4th and it is just #ridiculous. I work from home and I cannot do anything. Besides you will not compensate the distress and extra mobile data purchased.
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Hayley Kenny
(@hayleykenny) reported
from
Lambeth, England
@OpenreachHelp hi I reported a problem on Monday lunchtime - we have no internet connection and it’s an external issue according to @SkyHelpTeam - when will someone arrive? I work from home and haven’t been able to do so for FIVE DAYS
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Sam Bean
(@SamRBean) reported
from
Merton, England
@SkyHelpTeam The last 3 days or so I have had such rubbish connection with Sky broadband. Sky Q loses connection (wired), Xbox doesn’t connect (wired), and phones don’t do anything when using WiFi. Download and upload speeds are all over the place. Help?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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parklane123
(@srobbo28) reported
@SkyHelpTeam Have problems with broadband any idea on how long we will be affected
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Chris Brown
(@bigwarmbear) reported
@SkyHelpTeam hi there. Any idea how close to a fix we are? I’m getting dangerously close to having to make conversation with my family...
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Adamski
(@adamski_68) reported
@SkyHelpTeam So how long is the issue gonna take to resolve? And what about my service/speed guarantee??
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Jane Lambert
(@jhl1959) reported
@SkyHelpTeam Ok sky, large parts of today - no broadband..in last 15 minutes intermittent, sort it out. Also are you refunding loss of service for today?
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Matthew Swallow
(@thedoyboy) reported
@SkyHelpTeam Me and mate gone down in Kings Lynn PE30 20 mins ago
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Fresh To Death
(@freshtodeath) reported
If your sky broadband has gone down change your dns settings to manual and 8.8.8.8 on each device and your internet will work again! Change back once they fixed it #skybroadband @SkyHelpTeam
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georgina / babybluexii
(@gczxnn) reported
@SkyHelpTeam Yes, and this issue has been happening all afternoon. Super irritating, it’s showing up on the Sky Wifi box as all green lights, but on all my devices, it isn’t working. No sign of the wifi working on my Xbox, or the TVs. This needs to be sorted ASAP.
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zainab
(@zainabsss__) reported
@nooorulnaim @SkyUK i’m too mentally unstable to be using my own data in my own house
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Dave Brogan Photo
(@Dave_Brogan_Pho) reported
@SkyHelpTeam Poor internet and no WiFi Manchester
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Jamie Crystal
(@mrjamiecrystal) reported
@SkyHelpTeam Hi, do you know if the issue will be fixed in the morning? I have to wfh and am wholly reliant on an internet connection to do my job. Thanks!