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Sky Outage Report in Purley, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 02/21/2026 16:15

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (48%)

    Internet (48%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: Southwark, Mitcham, Southall, London, Hammersmith, City of Westminster, Croydon, Wandsworth, Reigate, Hounslow, Isleworth, Fulham, Orpington, Greater London and Kensington.

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City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomMitcham E-mail
United KingdomSouthall Internet
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • bronzefish Paul Smith (@bronzefish) reported from Bromley, England

    @SkyHelpTeam Tried that and didn’t help. That is why I had to phone your support.

  • sainttwittwer Andrew Moore (@sainttwittwer) reported from Tatsfield, England

    @SkyUK Just got a letter telling me that my bill will be going up by £6 a month!!!!! What!!! Goodbye sky how dare you treat us this. Your broadband router is shocking as well. #milkingus #skyuk

  • bronzefish Paul Smith (@bronzefish) reported from Bromley, England

    @SkyUK broadband intermittently dropping connection. Your support tell me it’s due to number of wi fi devices connnected. When I was with @bt_uk this was not an issue. Sky support tell me I have to pay £300 cancellation fee to leave Sky!

  • Scargill55 Mike Coultard (@Scargill55) reported from Kensington, England

    @markyiverson @quevega @SkySports As bad as Horse Racing then, who the fukk owns rights to what 😂😂

  • dannyt2003 Dan Tickner (@dannyt2003) reported from London, England

    @SkyUK A big THANK YOU to the lovely Sky Backstage team. Coffee machine was not working so we got another free drink instead. Fab customer service from Thomas.

  • RickiKenny ricki kenny-hyde (@RickiKenny) reported from Camberwell, England

    why can't I connect to the on-demand services . I've restarted the router twice and the box and still not working . it's a joke . I'm getting fed up with this company @SkyUK @SkyHelpTeam

  • cobartlett Christopher Bartlett-Walford (@cobartlett) reported from London, England

    @SkySportsWWE @SkySports sound issues on Smackdown feed.

  • konradc12 KonradCy (@konradc12) reported from Bexleyheath, England

    @SkyHelpTeam I am a Sky customer. I don't think the call was from Sky! The caller only mentioned Call Guardian and couldn't answer who my provider is. Thanks anyway. I await an answer to confirm. I have telephone preference service.

  • janineparker05 Janine Parker (@janineparker05) reported from Wandsworth, England

    @SkyUK after 15 years of custom, we have to move to Virgin ( gutted) Your dishes can’t accommodate the high rises being built around hour home in London. Sky- Please move on with your technology, we never wanted to leave you!

  • Vasey888 David (@Vasey888) reported from Wandsworth, England

    @SkyHelpTeam no internet since Thursday and refusal from customer services to get an update on resolution from @WeAreOpenreach @OpenreachHelp. Can’t you just speak to one another.....

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @SkyHelpTeam Then you shouldn't offer a service that is second rate

  • shiparttn shipar ahmed (@shiparttn) reported from Wandsworth, England

    @SkyHelpTeam sky q box been a really painful experience 🤬 last two weeks can’t download on demand can’t cancel anything on schedule recording it’s a mess

  • benninojets Benni Robinson (@benninojets) reported from West Molesey, England

    Honestly though, **** @themichaelowen (who’s been troubled by injuries) for suggesting that Liverpool players kick @MarcusRashford on his injured ankle. **** right off. #skysports #ManUtdVLiverpool

  • chrstphrcp mmpfb (@chrstphrcp) reported from Bromley, England

    @SkyHelpTeam is internet down in SE20. Have no connection this morning

  • waz676 Wasim Khan (@waz676) reported from Hounslow, England

    @virginmedia @SkyUK everybody be careful virgin media sending a gangster for installation to the people house and you don’t listen to them they threatening customer

  • Jojosolitaire Joanna Bovis (@Jojosolitaire) reported from Wandsworth, England

    @SkyHelpTeam hi internet down in southwest London. Your website seems to be unable to help and I’m still not connected to an adviser over text, please help!

  • BastionDarren Dazza (@BastionDarren) reported from Richmond, England

    Hi @SkyUK I maybe looking to join your service when I move apartments next week

  • RobertC77080079 Robert Church (@RobertC77080079) reported from Sevenoaks, England

    @MCYeeehaaa @LingfieldPark @AtTheRaces @SkySportsRacing @SkySports Oh well Matt if the industry wants to put the final nail in the coffin of the lower end of racing they are on the verge of doing so. That idiot Becket is forgetting the punter , the racecourse staff and even people like yourself. Another idiot born with a silver spoon

  • Iccle_Princess Vger Ann Goldby (@Iccle_Princess) reported from London, England

    @SkyHelpTeam hi we recently got sky Q but the past couple weeks its not been letting me download or record things & the only way to fix it has been to turn it off & back on again which is now getting very annoying

  • RickiKenny ricki kenny-hyde (@RickiKenny) reported from Camberwell, England

    im getting fed up with @SkyHelpTeam @SkyUK . all week I've been trying to ring and no answer saying my bill aint been paid and it has . it's a joke fed up with this service

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • _katie_c Katie Charles 🖤🤍 (@_katie_c) reported from Washington, England

    @SkyHelpTeam Is there any update on when this issue will be resolved. I've had to use a days annual leave for today as I'm unable to work from home with no Internet?

  • MiserableMackem Steven 🔴⚪ (@MiserableMackem) reported

    @NevaehWax @SkyHelpTeam It's still down here as well. No change from last night whatsoever.

  • ThanksFrank4 Frank Murray (@ThanksFrank4) reported

    @SkyHelpTeam I can't run it now due to work, when I have done these in the past it doesn't show any issues, it barely gets 30mgbps upload and the download speed is stupidly slow any time in the day

  • strudledoodle heidi walton (@strudledoodle) reported

    @lilibet1987 @SkyHelpTeam What that’s shocking! Skys customer care has never been good

  • TheOldStagGamer The Old Stag Gamer (@TheOldStagGamer) reported

    @cymraesydwi @Cryptostu2021 @SkyUK I usually get through quickly as a customer on 0333 759 0358

  • stephbailey1 Bailey (@stephbailey1) reported

    @SkyHelpTeam @MiserableMackem Any idea how long Washington outage will take to be fixed?

  • starf50 Starf50 (@starf50) reported

    @SkyHelpTeam @NevaehWax Hi Michelle. Nevermind "have you tried to reboot" Have you tried to read the other posts so you can actually see that this is a massive problem that is affecting a lot of people??

  • missleeny Miss Leeny (@missleeny) reported

    Does anyone have their mobile contract with #sky I am due an upgrade with current provider & thinking of moving given I've been a customer with sky for nearly 20 years. I've heard very mixed reviews about the signal @SkyHelpTeam

  • lilibet1987 Liz (@lilibet1987) reported

    @SkyHelpTeam @MiserableMackem I am Washington too, is it still an issue here?

  • MiserableMackem Steven 🔴⚪ (@MiserableMackem) reported

    @lilibet1987 @SkyHelpTeam Still an issue in the Washington area that's separate from the initial problems earlier on. Bloody typical really.