Sky

Sky Outage Report in Purley, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 03/20/2026 14:15

March 20: Problems at Sky

Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: London, Mitcham, Kensington, Hammersmith, Orpington, City of Westminster, Croydon, Hampton, Wandsworth, Southwark, Caterham, Hounslow, Fulham, Westerham and Surbiton.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomMitcham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • bronzefish Paul Smith (@bronzefish) reported from Bromley, England

    @SkyUK broadband intermittently dropping connection. Your support tell me it’s due to number of wi fi devices connnected. When I was with @bt_uk this was not an issue. Sky support tell me I have to pay £300 cancellation fee to leave Sky!

  • Jojosolitaire Joanna Bovis (@Jojosolitaire) reported from Wandsworth, England

    @SkyHelpTeam hi internet down in southwest London. Your website seems to be unable to help and I’m still not connected to an adviser over text, please help!

  • sxyblueyes2 bridie ohalloran (@sxyblueyes2) reported from Merton, England

    @SkyHelpTeam way to go! Gone from the best to the worst in the space of a month! I’ve been with you for 15 years but can’t even get through to cancel! Supposed to do it online nothing works absolute joke!

  • chrstphrcp mmpfb (@chrstphrcp) reported from Bromley, England

    @SkyHelpTeam is internet down in SE20. Have no connection this morning

  • shiparttn shipar ahmed (@shiparttn) reported from Wandsworth, England

    @SkyHelpTeam sky q box been a really painful experience 🤬 last two weeks can’t download on demand can’t cancel anything on schedule recording it’s a mess

  • konradc12 KonradCy (@konradc12) reported from Bexleyheath, England

    @SkyHelpTeam I am a Sky customer. I don't think the call was from Sky! The caller only mentioned Call Guardian and couldn't answer who my provider is. Thanks anyway. I await an answer to confirm. I have telephone preference service.

  • Iccle_Princess Vger Ann Goldby (@Iccle_Princess) reported from London, England

    @SkyHelpTeam hi we recently got sky Q but the past couple weeks its not been letting me download or record things & the only way to fix it has been to turn it off & back on again which is now getting very annoying

  • BastionDarren Dazza (@BastionDarren) reported from Richmond, England

    Hi @SkyUK I maybe looking to join your service when I move apartments next week

  • bronzefish Paul Smith (@bronzefish) reported from Bromley, England

    @SkyHelpTeam Tried that and didn’t help. That is why I had to phone your support.

  • RobertC77080079 Robert Church (@RobertC77080079) reported from Sevenoaks, England

    @MCYeeehaaa @LingfieldPark @AtTheRaces @SkySportsRacing @SkySports Oh well Matt if the industry wants to put the final nail in the coffin of the lower end of racing they are on the verge of doing so. That idiot Becket is forgetting the punter , the racecourse staff and even people like yourself. Another idiot born with a silver spoon

  • cobartlett Christopher Bartlett-Walford (@cobartlett) reported from London, England

    @SkySportsWWE @SkySports sound issues on Smackdown feed.

  • RickiKenny ricki kenny-hyde (@RickiKenny) reported from Camberwell, England

    why can't I connect to the on-demand services . I've restarted the router twice and the box and still not working . it's a joke . I'm getting fed up with this company @SkyUK @SkyHelpTeam

  • Taimsss Taimour (@Taimsss) reported from Southall, England

    Spent 50 mins on the phone to sort out a technical issue. Spoke to three people who couldn't help me and tried to sell me an upgrade! Pathetic service. You guys have lost a loyal customer for over 10 years! @SkyUK

  • sainttwittwer Andrew Moore (@sainttwittwer) reported from Tatsfield, England

    @SkyUK Just got a letter telling me that my bill will be going up by £6 a month!!!!! What!!! Goodbye sky how dare you treat us this. Your broadband router is shocking as well. #milkingus #skyuk

  • Scargill55 Mike Coultard (@Scargill55) reported from Kensington, England

    @markyiverson @quevega @SkySports As bad as Horse Racing then, who the fukk owns rights to what 😂😂

  • waz676 Wasim Khan (@waz676) reported from Hounslow, England

    @virginmedia @SkyUK everybody be careful virgin media sending a gangster for installation to the people house and you don’t listen to them they threatening customer

  • bronzefish Paul Smith (@bronzefish) reported from Bromley, England

    @SkyUK I have emailed you to complain of your poor service and unable to resolve my broadband issue that appears to be related to the router and I didn’t have this issue when I was with @bt_uk At least @bt_uk gave me the option to speak to a manager! #BadCustomerService

  • StevenHilleard steven hilleard (@StevenHilleard) reported from Bromley, England

    @1kevincampbell @leemarkjudges @SkySports We like a different side away from home, just don’t understand it, there’s always a good away support too!

  • Vasey888 David (@Vasey888) reported from Wandsworth, England

    @SkyHelpTeam no internet since Thursday and refusal from customer services to get an update on resolution from @WeAreOpenreach @OpenreachHelp. Can’t you just speak to one another.....

  • RickiKenny ricki kenny-hyde (@RickiKenny) reported from Camberwell, England

    im getting fed up with @SkyHelpTeam @SkyUK . all week I've been trying to ring and no answer saying my bill aint been paid and it has . it's a joke fed up with this service

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • DelicieuxMr Mr Délicieux (@DelicieuxMr) reported

    @DaftLad94 @SkySports He got rid of Beckham because he thought he was bigger than the club, can't help but feel that Pogba would have been long gone if Ferguson was still running the show.

  • MDastich Matiii98 (@MDastich) reported

    @afcBob2 @SkySports Adjust your brain by 200IQ and you will still be stupid.

  • xJulieLeeSx_MG ♡ Me Julie ♡ (@xJulieLeeSx_MG) reported

    @SkyUK hey my internet connection has been rubbish for 2 weeks. We don’t have connection for 3/4 of the day. There’s no way to get through to anyone. Can you help? I’m paying for a service I’m not receiving.

  • Oliveresuana Όliver (@Oliveresuana) reported

    @5tephenTownsend We did and we never paid any add-ons as far as I know. So, i don't understand Skysports' figures there.

  • no1LDN neekooo (@no1LDN) reported

    @MikkelUllits @SkySports You support an English club you moron!!

  • The_HSA NHS (@The_HSA) reported

    @r692mills @tommyjr89 @SkySports That article is garbage. The video wasn't 'anti - English'. It was an accurate depiction of what ***** you have been to us down through history. He's right on both fronts

  • PaulChapman123_ Paul Chapman (@PaulChapman123_) reported

    @SkyUK can you please explain why as a Sky VIP Diamond customer am offered the opportunity to watch PeterRabbit II for £6.99 in Sky Store but my daughter was When I looked would be charged nearly full price Grandkids say must watch looks will need to wait until on Sky Cinema

  • yerauldmattman Matt 🐼🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@yerauldmattman) reported

    @Gary_boy_87 @SkySports Yep, his agent doesn’t help matters either. Best letting him go to PSG

  • Wivz_03 Mark Withers (@Wivz_03) reported

    @SkySports The issue for me is that PSG can afford to wait a year, they don't desperately need Pogba. Pogba can also afford to wait a year, have another stab at the Premier League and run down his contact. He can then demand mage money. The real losers in this scenario are United

  • akusbabes ggmu (@akusbabes) reported

    @SkySportsPL 4th time you've posted this wtf SkySports