Sky Outage Report in Purley, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at Sky
Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: London, Croydon, Hounslow, Southwark, Greater London, Hammersmith, Fulham, Richmond, City of Westminster, Kensington, Redhill, Reigate, Southall, Brentford and Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
 Southall |
Internet | |
| London |
Wi-fi | |
| London |
TV | |
| Croydon |
Internet | |
| London |
Internet | |
| Hounslow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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🟣ŇⒶ𝐧𝕒 ｍค𝐑ᶠ𝐨 🇬🇭
(@Mr_Unique_Voice) reported
from
London, England
@SkyHelpTeam Still having issues....
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
@SkyHelpTeam As I said I’m not home right now and because there was no internet at home for two hours my dad was forced to go into London to work. I’d like to know why workmen turned up outside, cut wires and took a telephone pole down and we weren’t given warning.
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Sammie
(@Sammie3982) reported
from
London, England
@SkyUK your service is crap! All I wanna do is put my programme on and sleep! But I can’t! The sky box’s have no signal! My iPad and phone have no internet!! How hard can it be?? 😔
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Justin Leeper だよ！
(@JustinLeeper_yo) reported
from
Bromley, England
1 hr & counting on phone with @SkyUK after no one showed up for our broadband setup appt. between 8:00 & 13:00 today. It’s now 18:30. Their solution? Go to the back of the line, sport - as in reschedule for Aug. 15. If that isn’t the start of a lovely business relationship…
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
@SkyHelpTeam hi I’m not at home but my dad informed about 2 hours ago that the internet went down and workmen had turned up outside our house cutting wires and destroying the telephone pole nearby. Why has this happened? Would have been nice to have been told work was starting.
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Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK Is there a problem with your wifi in south London? Real problems for 24hrs+
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🏴🕹Skinny does gaming 📸🇸🇪
(@SkinsELive) reported
from
Lambeth, England
Anyone else having issues with @SkyUK internet dropped - just in time for my electric to run out as well
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Wendy Simmonds
(@WendySimmonds69) reported
from
Kingston upon Thames, England
@SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???
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Truda Spruyt
(@TrudaSpruyt) reported
from
London, England
@SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer
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Silka
(@silkskt) reported
from
Camberwell, England
@SkyHelpTeam I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.
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GingerLolz
(@LorraineThorn) reported
from
Merton, England
@SkyHelpTeam Yes, local issue reported, which could take up to 2 hrs to resolve (I first got this response when I checked at around 10pm last night) thanks for your quick response!
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Andy stedman
(@andy_stedman) reported
from
Hammersmith, England
@SkyHelpTeam having real trouble with the paramount+ app on my Sky Q 2TB box, it won't play hardly any video's, just crashes and says I should reset my router!, very frustrating ! Please fix !
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
Pathetic customer support and help from @SkyUK broadband - activated almost a week ago and still struggling to get internet connection - everytime the customer support just reads out a same generic script involving turning the router on and off - unbelievable
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Silka
(@silkskt) reported
from
Camberwell, England
@SkyUK I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.
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mya
(@1980smya) reported
from
Richmond, England
how are sky gonna cancel my broadband without telling me and then reset it up as more expensive and a month after my move in date SOME PEOPLE WORK FROM HOME!!!!!!! @SkyUK i hate u already
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I, Claudia
(@b7xt2mw4pz) reported
from
Bromley, England
@SkyHelpTeam You’re welcome Matt!! It’s a pity OPENREACH/KELLYS don’t strive for the same high standards as Sky!! Appalling experience with them y’day, damaging my property and have to have the router ON THE FLOOR RIGHT NEAR MY FRONT DOOR!! AWFUL 😡
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Louise S
(@LJS111) reported
from
Lambeth, England
*******, Geoff. That’s harsh. Maddison should have just walked off. #SkySports
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
@SkyHelpTeam I don’t think you understand me at all. I’m saying workmen turned up with no warning. They ripped cables down and were taking the telephone pole down. We weren’t warned of any work.
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GingerLolz
(@LorraineThorn) reported
from
Merton, England
Internet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?
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Hayden 🚢
(@MarketerHayden) reported
from
Wandsworth, England
Hi @SkyHelpTeam broadband is down in the SW11 area. It was working fine earlier as I managed to do some work. Please can you advise! #skybroadband #SW11
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen McDonald
(@stmcd82) reported
@SkyHelpTeam Yes, and it happens every times there’s a change in the wind. My signal strength never is higher than 60, although the quality is 90 (at times).
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James Penny
(@JamespennyCOV) reported
Anyone ever wanting to get broadband. Don’t ever go with @SkyUK - absolutely awful signal over the last week or so even after being on their “preferred” line!
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Nooshy
(@McNooshy) reported
@NaeBull @ScotlandSky @SkySports **** walker man is a joke of a commentator biased unprofessional tosser that has won fuking nothing
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Naomi Cox
(@NaomiJCox) reported
@SkyHelpTeam We got sent an engineer who could only fix our phone line - which we never asked for, nor have. Called again to ask why an internet engineer wasn’t sent, got told someone would be in touch within 48 hours - nothing. Called again today, the automated service ordered an engineer...
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Lewis
(@LewisJR1810) reported
@SkyHelpTeam on certain channels I’m not getting satellite signal but other channels work fine? For example sky sports Main event has no satellite signal but sky sports premier league is fine? What can I do to fix this? I’ve done what you sent but it still doesn’t work
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Sam Proctor
(@SamProctor7) reported
Andy Walker and Ian Crocker are ******* brutal btw **** punditry on @SkySports sort it out
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Kyle Carton
(@CartonKyle) reported
@utdreport @SkySports That list is in bad order
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JamieBhoy87
(@jamiebhoy87) reported
@SkySports any chance of telling that fat piece a **** Kris Boyd tae let other people talk rather than listening tae him slabbering the ******* stupid bastard
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Harvester
(@HarvesterEAS) reported
@wingshauser2 @SkySports No, it's just black people tend to be poor and poor people make better footballers
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¢ℓїƒƒ ℓѦʊґї
(@CliffGlaurious) reported
@SkyHelpTeam Sky plus. I've switched off at the mains then turned back on. Now it's ok. But I have to do this everytime it doesn't work. Obviously something isn't right. My WiFi connection is fine. I'm basically paying for something that doesn't always work.