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Sky Outage Report in Purley, Greater London, England

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Purley come from postal codes CR8 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Purley, England

The most recent Sky outage reports came from the following cities: London, Caterham, Southwark, Brentford, Wandsworth, Woolwich, Hounslow, City of Westminster, Croydon, Hammersmith, Fulham, Southall, Coldblow, Bexleyheath, and Greater London.

CityProblem TypeReport Time
London Internet 11 hours ago
Caterham Total Blackout 13 hours ago
Southwark Phone 15 hours ago
Brentford Internet 22 hours ago
Wandsworth Internet 1 day ago
London Internet 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • nistasan
    Sandra McKay (@nistasan) reported from London, England

    @SkyHelpTeam hi our broadband is down - orange light on hub for Internet. Any known issues in se23? Done the online diagnostic with no joy. Thanks.

  • lacaladel
    Del Vincent (@lacaladel) reported from Banstead, England

    @SkySports Needs to re capture his England form not a bad signing though a squad player 👍

  • adjemal
    Aydin Djemal (@adjemal) reported from Bromley, England

    @SelenDjemal @SkyUK Ask for your complaint to go MD level they have to pass it onto them.

  • adjemal
    Aydin Djemal (@adjemal) reported from Bromley, England

    @SelenDjemal @SkyUK Absolutely disgusting. Happy to take your money but not happy to sort a service which is more important than ever during lockdown!!!

  • goodwinrose
    Leyla Goodwin-Rose (@goodwinrose) reported from Bromley, England

    @SkyHelpTeam what are we supposed to do if we have an issue before 8.30am. My husband has to start work at 7am and he can’t get logged in as we can not get an internet service . Since we joined Sky broadband we have had nothing but issues and it’s so frustrating .

  • Shed4Ever
    Shed4Ever (@Shed4Ever) reported from Wandsworth, England

    @SkyHelpTeam funny how my neighbors have the same problem call there provider and it’s fixed next day I told you lot yesterday guess what not fixed you haven’t even been to the box at my address just want to run line test

  • Shed4Ever
    Shed4Ever (@Shed4Ever) reported from Wandsworth, England

    @SkyHelpTeam having issues with my phone line no dail tone and your system checks say it’s all ok Engineer booked I have had no update

  • darriekylie
    Darren (@darriekylie) reported from Kensington, England

    @SkyHelpTeam not one mention of an outage in my area on your feed!!! Frustration is REALLY setting in

  • adjemal
    Aydin Djemal (@adjemal) reported from Bromley, England

    @SelenDjemal @SkyUK sky broadband is crap I’ve been told by many people. Go BT they are the best.

  • darriekylie
    Darren (@darriekylie) reported from Kensington, England

    @SkyHelpTeam 5 days is not good without any service at all?

  • Lizzie_Farrant
    lizzie farrant (@Lizzie_Farrant) reported from London, England

    @SkyHelpTeam I am an NHS worker WFH and my broadband has stopped working. 2hrs of going round in circles with online support. Now way to speak to anyone. Please help!!!

  • darriekylie
    Darren (@darriekylie) reported from Kensington, England

    @SkyHelpTeam so I spoke to someone at broadband who can only tell me there’s an outage in my area 5 days of not being able to work from home is not good they advised to contact Openreach they say speak to u, possible to get any answers on this issue! frustration is setting in.

  • adam_mcclelland
    Adam McClelland (@adam_mcclelland) reported from Croydon, England

    @SkyUK told engineer would call an hour before arriving and now told (after no phone call) that it is a customer no show as he visited abd didn’t call. Now need to wait two weeks and take another day off work!! Terrible service!!

  • BigestPaul
    Paul McCann (@BigestPaul) reported from Bromley, England

    @SkyHelpTeam guys what update was sent out over night. I'm getting This screen does not support HDCP try reconnecting your HDMI cable. Sky appears for a split second then same blue screen

  • niche27
    Nick Beckingham (@niche27) reported from Bromley, England

    @SkyHelpTeam hello my broadband has been down since 7am and my app says there’s an outage but I desperately need to work and I have no idea what is going on. Please advise ASAP it’s been 4 hours

  • jonellacottCPFC
    Jon Ellacott (@jonellacottCPFC) reported from Croydon, England

    @SkyHelpTeam It's OK he has literally just phoned, he has only just been given the job. Thanks for your help.

  • BigestPaul
    Paul McCann (@BigestPaul) reported from Bromley, England

    @SkyHelpTeam You know that was 13 hours ago. I'm a Q customer. I've resolved it by unplugging the Q box left it an hour plugged it back in. So while I appreciate the reply 13 hours is of little help

  • Shed4Ever
    Shed4Ever (@Shed4Ever) reported from Wandsworth, England

    @SkyHelpTeam very disappointed with sky never had a problem with them now I have a problem there ******* me about my phone line has been knocked off on the box on my landing I told them this but yet you want to run a line test that of course will fail

  • sarahMwasHudson
    Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    @SkyUK want to sign up to your tv and broadband package as I’ve moved was a long standing virgin customer ... but it seems you don’t want new business saying I’m an existing customer (which I’m not) and no response on multiple messages on FB and chat won’t load ...

  • jaypayneuk
    Anfield South ⭐️⭐️⭐️⭐️⭐️⭐️ (@jaypayneuk) reported from Bromley, England

    @SkyHelpTeam hi. I am having broadband problems today and can’t call your service centre as you’re running a reduced help team. How do I contact you and get help?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • wilsonbwfc
    Wilson (@wilsonbwfc) reported from Bolton, England

    You owe me a refund @SkyHelpTeam I don’t pay for this ****.

  • Hello_Noto07
    Dave Noto (@Hello_Noto07) reported from Oakengates, England

    Think I’m going to cancel @SkySports tonight 🤣🤣🤣

  • 1shotsi
    COYB! (@1shotsi) reported from Liverpool, England

    WTF are LFC fans all about, absolutely unbelievable yet sky continuously bigs them up @SkySports @BBCNews @SkyNews

  • Msx1234Michael
    michael (@Msx1234Michael) reported from Mossley, England

    @SkyHelpTeam I have a family member who is have a problem with their sky system and she has try contact. On different numbers but all she gets 3 ring then the line goes dead and she has the onscreen information. And the online chat can you get. Information. That can help herout

  • Moham688
    محمد عمر أحمد عرمان (@Moham688) reported from Islington, England

    That is stupid from @GNev2 he should get the sacked from @SkySportsNews @SkySportsPL @SkySportsMNF @SkyUK

  • sgred06
    Pete Checketts 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@sgred06) reported from Frampton Cotterell, England

    @AvonandsomerRob At least they're still wearing their prostate cancer campaign badges. @SkySports ramming this blm stuff down people's throat constantly.

  • cleggy1966
    Simon 🏆🏆🏆🏆 (@cleggy1966) reported from Huddersfield, England

    @virginmedia Please advise how I cancel @SkySports and @btsport Can’t find the info in the My Account section of your website

  • TylerHewitt123
    Tyler Hewitt🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TylerHewitt123) reported from Porth, Wales

    @SkySports ******* admin get to sleep

  • JEREMYS41013184
    JEREMY SMITH (@JEREMYS41013184) reported from Needham Market, England

    @SkySportsPL @SkySports I will make sure that I receive no more alerts from you. Sky is part of the problem.

  • Chefcreed
    chefcreed (@Chefcreed) reported from Braunstone, England

    @SkyHelpTeam no broad band since last night no way of calling you as your offices are closed and you have disabled the in app help , shocking service