Sky outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent Sky outage reports came from the following cities: Croydon, Caterham, Southwark, Wandsworth, Banstead, Sutton, Orpington, Redhill, Bromley, Purley, Coulsdon, Warlingham, Epsom, Tadworth, and Leatherhead.

City	Problem Type	Report Time
Croydon	TV	9 hours ago
Caterham	Wi-fi	1 day ago
Croydon	TV	1 day ago
Southwark	Internet	1 day ago
Croydon	Internet	2 days ago
Croydon	Total Blackout	2 days ago

Nearby cities with recent reports

Community Discussion

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Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  NigelH (@magical_78) reported 3 minutes ago from Bromley, England

  @SkyHelpTeam hi, we’re due to move out later this month but don’t have our new address yet (we’re renting part of a house with sky already) - is there a way we can use our Sky Q box / viewing card there as we don’t want to cancel given we have 21yrs of history. Thanks

• 
  Juliet Trew (@AvWeekJuliet) reported 6 minutes ago from Merton, England

  @SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband

• 
  Imogen Powell-Shaw (@imogenpowell) reported 6 minutes ago from Wandsworth, England

  @OpenreachHelp I believe @SkyUK are waiting for an update from you as we have no connection date, hence my direct tweet to find out what’s going on. Can you help?

• 
  NigelH (@magical_78) reported 13 minutes ago from Bromley, England

  @SkyHelpTeam hi - our dish is currently ‘hidden’ by scaffolding but we’ve been able to watch recordings, Netflix etc via apps. These have now stopped and says we need satellite signal-won’t be for a few more weeks yet. Is this normal? Is there a max time the apps work w/o signal?

• 
  Jessica (@jessica281815) reported 14 minutes ago from Wandsworth, England

  @SkyHelpTeam I find it very disingenuous when you tell people to check if it is an internal issue when really you have turned the internet off, when you are already incredibly expensive. Where is my internet?

• 
  Maria D (@Maria_MsBlueSky) reported 16 minutes ago from Merton, England

  @SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks

• 
  Mary Denyer (@denyermc) reported 18 minutes ago from Headley, England

  @SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!

• 
  Hayden📸 (@hpsescapades) reported 21 minutes ago from Wandsworth, England

  Anyone else around #Northcote road having @SkyUK #broadband issues?

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿🕹Skinny does gaming 📸🇸🇪 (@SkinsELive) reported 23 minutes ago from Lambeth, England

  Anyone else having issues with @SkyUK internet dropped - just in time for my electric to run out as well

• 
  Sabina Khan (@SabinaNKhan) reported 27 minutes ago from Croydon, England

  HONESTLY @SkyHelpTeam I’ve called now 15 times and yet I cannot get anyone to help me with my broadband activation. I’m now out of internet for 3 working days and have had to pay £45 bundle to work from home because I wasn’t expecting this delay.

• 
  Rachel (@OpenMindMH) reported 27 minutes ago from Wandsworth, England

  @SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!

• 
  Shameema Yousuf (@Empower2Perform) reported 31 minutes ago from Wandsworth, England

  @SkyHelpTeam not very helpful when a customer support individual says “i’ll call you right back” but never does. One of the reasons I’ve left but I do need to get your equipment back so please get someone to contact me please. Even that returns process Sky couldn’t manage. Thanks

• 
  Hana A 💙 (@hana_ros01) reported 32 minutes ago from Croydon, England

  @SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not

• 
  Lisa Jenkins (@lisaannejenkins) reported 32 minutes ago from Camberwell, England

  @SkyHelpTeam "We are having problems connecting to a network"...I used WPS and a password....still won't connect

• 
  Neil ❌🇬🇧 (@neilclarke3) reported 34 minutes ago from Lambeth, England

  @kaye09 @SkyHelpTeam It has not corrected since the clocks changed on the weekend. I have an older Sky box… I guess they want us to upgrade 🙄🙄 shame to confuse people especially any elderly . They need to address the issue

• 
  Ange Gilly (@angegillis) reported 38 minutes ago from Lambeth, England

  @SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??

• 
  GingerLolz (@LorraineThorn) reported 46 minutes ago from Merton, England

  Internet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?

• 
  Max Burrell (@MaxBurrell5) reported 48 minutes ago from Kingston upon Thames, England

  @SkySports fix the Stoke Luton stream

• 
  Anayat Khan (@AKhan0o7) reported 55 minutes ago from Croydon, England

  As soon rain hit the floor my @SkyHelpTeam is slow as they waiting for 🌧 . My Internet in South London get worse. Guys please fix this issue. Many thanks

• 
  Alex Heath (@ADH_911) reported 59 minutes ago from Bromley, England

  @SkyHelpTeam are there issues in BR3 for broadband? Have run diagnostic tests and it says no local issues yet all lights are on router correct but apparently cannot find. Also does not appear to be able to run a line test.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  scott (@scott21282137) reported 6 minutes ago

  @KaiMarley77 @talkSPORT @SkyUK Yep… but he didn’t go around saying “I’m the greatest player ever “…. Unlike that horrible **** Ronaldo

• 
  Frank Chelsea (@CryptoFrankkie) reported 6 minutes ago

  @SkySports Damn a different take. If what they wanted was an additional CB it's interesting Maguire wasn't called. Maybe it was the reason he reacted when he usually called to the initial squad 🤔

• 
  Offside Opinions (@AmeinEzmail) reported 9 minutes ago

  @UnitedStandMUFC @SkySports Did this data team even watch the Premier League? Robinson was dropped from the team, had a poor season in 2025/26, and he’s already 29 years old Putting him in the same conversation as Hall is laughable.

• 
  Ian Lewis (@IGL81) reported 9 minutes ago

  @SkyHelpTeam always so surprised by how bad the level of service is that is supplied by sky & their products. They hit rock bottom and then get out the mining equipment and keep digging to new depths.

• 
  DraxLee (@TrenchMadeDrax0) reported 10 minutes ago

  @SkySports Drop the damn cash and get him

• 
  Gerry Jones (@gerryjones78) reported 11 minutes ago

  So @SkySports red button option not working for superleague yet again 🤬🤬

• 
  Fiona Miles (@fimiles24) reported 15 minutes ago

  @SkyHelpTeam anyone there to help with a technical issue?

• 
  vikas tripurneni💙 (@drvikaz) reported 19 minutes ago

  @SkySports @virginmedia what’s the point of subscribing to @SkySports .. never covers anything important or significant..!

• 
  Lola 🌇 ²³²²³⁰ (@spicegirlAA23) reported 22 minutes ago

  SKYSPORTS REALLY JUST TOOK AN AD BREAK TO FIX MARCS GRAPHIC 😭😭😭 I CANT

• 
  ⭐ ⭐ (@Usergonefor2025) reported 24 minutes ago

  @TheBluesFeed @SkySports SAY SOMETHING WE DONT ALREADY KNOW FOR **** SAKE