Sky Outage Report in Purley, Greater London, England
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The latest reports from users having issues in Purley come from postal codes CR8.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: Hammersmith, Southwark, London, Croydon, Brentford, Redhill, Southall, Hounslow, City of Westminster, Greater London, Thornton Heath, Reigate, Dorking, Horley and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Hammersmith |
Internet | |
| Southwark |
Internet | |
| Hammersmith |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
Screw you @SkyUK and your insufferably shit internet connection. Screw. You.
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Robbo
(@sjr66qpr) reported
from
Richmond, England
@SkyHelpTeam Hi just tried it again for the umpteenth time, it doesnt work.
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scott
(@scottherne01) reported
from
Hounslow, England
@SkyUK if someone doesn’t call I will cancel my direct debit. Conking people and making impossible to speak to someone!!
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Neil
(@neilbays) reported
from
London, England
@SkySports Poor #NHS staff! As if they haven't had to go through enough fear and pain
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eric is qaranstreaming 🇨🇦🇵🇹🏴
(@EricFC_ttv) reported
from
Camberwell, England
@SkySports how about you get the rights for the Belarusian league. We all miss football this would help!!
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Andy 🏴 🇪🇺
(@jonesyriffic) reported
from
Hounslow, England
@Scottytotty89 @SkyHelpTeam @skytv @SkyUK Yes. Just sign in using the Disney plus login credentials you set up online.
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Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK Yes, the signal has gone again. My neighbours are experiencing the same so it’s not specific to me.
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Ken Smart
(@ken_smart) reported
from
Bromley, England
@SkyHelpTeam interested in service quality in BR2 very intermittent.
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Anna Fergusson
(@FeistyFifties23) reported
from
Kensington, England
@SkyHelpTeam I am having problems with my set top box in that it does not have internet connection.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
After initially offering me it for £6 per month, @SkyUK are now charging £16 a month for Sky Cinema. They’ll knock it down to £8 a month if I RENEW my TV contract for a further 18-months. Wow.
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Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK This is not helpful. The outage periods are increasing and your phone lines (like all other times) are going unanswered. More than ever, people require contact with the outside world - sort it out!
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Robbo
(@sjr66qpr) reported
from
Richmond, England
@Sean_FootyMad @SkyHelpTeam They've just DM and said it's working now please try again. I've tried and I can confirm IT'S NOT WORKING
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Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK I do appreciate you coming back to me but the problem lies with you, not my connection. You are not providing broadband services.
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Gary Russell
(@gjrrox) reported
from
Bromley, England
@ashby44 @SkyUK @SkyHelpTeam I believe you can mate & of cause I will look into it , once again tho it’s the customer doing the heavy lifting. I don’t mind sky using my money for other services e.g movies.
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Bigdai🍷🍺🚲🏴🤘
(@Bigdai100) reported
from
Esher, England
@SkyHelpTeam Looks like a power line problem my end. Back to WiFi to the box
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
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Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
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Brian Williams
(@SmashBri) reported
from
Croydon, England
@ChrisMcHardy19 @SkySports @skytv Fill in the Customer Complaints Form on their website. Will at least show you’ve tried cancelling and they’ll have a note of it.
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Christopher A. Hamer
(@chrisahamer) reported
from
Kingston upon Thames, England
@_alexwalton @SkyHelpTeam Great customer service there, especially as cutting people off during the COVID 19 outbreak seems terribly sensible.
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Shakira Martin
(@ShakiraSweet1) reported
from
Bexleyheath, England
@SkyUK why is my sky not working all of a sudden. It keeps saying no satellite signal. This really isn't the day or time for my sky to stop working. Seriously this isn't the time to not have access to TV! Can someone assist asap please! This is messing up my plans
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kirstin
(@babygixer) reported
@SkyUK shocking customer service.😡😡. Sub standard internet connection and over 45mins on hold on a few separate occasions. Problem still not resolved. @BT is the way forward 👍🏼.
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MU97
(@MU19_97) reported
@ABowers1990 @DanielPearse14 @SkySports Ofc they can but none of them lasted long as a champion in the heavyweights especially the crap ones like Cunningham
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Rory
(@frank_carew123) reported
@SkyHelpTeam I’ve an on going complaint, you say you’ve tried to contact me in an email which I doubt, now I have to contact you back. You lied to me when you said SkyQ would work in my flat, it crashes constantly. You’ve failed to deliver your contract to me for 18 months
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Tom Matthews
(@bckstgetom) reported
@SkyHelpTeam You have phones that can dial outbound no? Given you provide this service to millions....
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Barry Neaves
(@Consulting_SAP) reported
@SkyHelpTeam a prior notification would have been useful so i could be organised. great service nonetheless. trying to contact the driver....
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Sian Gasson
(@siangasson) reported
@SkyHelpTeam There's an outage in the area, apparently. How long does that usually take to sort, please?
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23stephenlogue03
(@stephenlogue32) reported
@SkyHelpTeam afternoon ive had my sky hub now for 9 years its slowing down when using it around the home and when on zoom calls bad signal can I please get a new hub delivered that would be most grateful. Regards Stephen
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The Eye
(@EyeFelsted) reported
@EE I became an Orange customer 20+ yrs ago. Stayed loyal thru the years, I was a premier customer. They became EE... I still stuck with you Today I said goodbye. You offered nothing worth staying for. Only prepared to price match @SkyUK once I asked for a PAC! Too late I’m done
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Gemma Carter
(@Gemma_L_Carter) reported
@Hurrikeen @SkyHelpTeam Whole of Stalybridge is down
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Mike
(@gymmike_) reported
@SkyHelpTeam My issue being I get a notification weeks ago through the the my sky app asking me to renew my contract and keep my payment the same. Which I did. Now bill increases hugely, and apparently nothing you can do? Maybe leaving is the best option.