Sky

Sky Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 12/08/2025 11:40

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: London, Southwark, Hammersmith, City of Westminster, Wandsworth, Greater London, Croydon, Hounslow, Brentford, Fulham, Redhill, Southall, Thornton Heath, Reigate and Dorking.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthwark Wi-fi
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • hornetboy84 john parslow (@hornetboy84) reported from Brentford, England

    @RobGooders @jffcpfc @SkySports I’ve seen it from all Angles . No heads actually clashed - he leant in and pushed his chest at him. Zaha pushes him in the face so that should a red ... but I agree just let it go as caps was stupid and was baiting him. Meanwhile - elbow in face on Kabasele ....

  • JamesGemmell_TV James Gemmell (@JamesGemmell_TV) reported from Wandsworth, England

    If you’re stuck inside 🌧 and missing your rugby fix this afternoon, head to @skysports Action for #STOvBLU. Entertaining game under a Newlands sun so bright it actually hurts your eyes.

  • rundaverun93 Dave (@rundaverun93) reported from Wandsworth, England

    *******. @SkySports should be ashamed showing Porn before the 9pm watershed.

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    Was just about to leave @SkyUK as the broadband was too slow. They upgraded me to superfast broadband which should have been done by today and they have now advised that it will be another week. Great way to treat your customers #angry #skybroadband

  • Padster07 (P)addy (@Padster07) reported from Croydon, England

    @A320_gamer @SkyHelpTeam Thanks for the info, but it's still showing "no known issues" for me until I go through the broadband health checker when it does acknowledge a "temporary service issue in your local area".

  • glebefootball Glebe Football Club (@glebefootball) reported from Bromley, England

    I’ve just come off the phone to @SkySports and @btsport both companies are not charging rental to sports clubs from 15/3/30 a real help @KentishFootie @SCEFLeague

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @SkyHelpTeam Lines are busy and your message service is rubbish. Seriously your customer service needs a revamp

  • MunslowStephen Stephen munslow (@MunslowStephen) reported from Leatherhead, England

    @SkyUK Hi been waiting all day for an engineer but no one has turned up or been in contact. Call customer services after a 20 minute wait was told to wait 20 mins still nothing that was 2 hours ago

  • rajeevdatta Rajeev Datta (@rajeevdatta) reported from Brentford, England

    @JezzaH99 @bradyboyqpr @SkySports @skytv That’s not what Sky would want to do. They live & die by their subscriber figures.Seeing loads of folk cancel & run the risk of losing them to others wouldn’t be commercially smart.They’re best off acknowledging current situation & then making gesture to the current subscribers.

  • bradylady1986 Lee Brady (@bradylady1986) reported from Merton, England

    @SkyUK what rubbish. Attempting to cancel my subscription after years of poor TV signal and get the recorded message ‘we’re closed. Please call back between 8:30am and 8:00pm’... note that the time for this was at 7:50pm.

  • tonysacting tony pickering (Roy) (@tonysacting) reported from Camberwell, England

    @virginmedia Interesting when you get disconnected the moment you tell the agent the deal to stay with you as a loyal customer is way higher then new customers and £20 a month more than @SkyUK Especially when your charging me per minute to call you as you never fixed my landline

  • matt_angelo_84 Matt Angelo (@matt_angelo_84) reported from Bromley, England

    @SkyHelpTeam Internet down again! Asking to book an engineer through mysky app again but think it’s time to cancel and move to @virginmedia This is the 3rd Engineer visit this year #poorservice

  • BrendaSmiffy BSmith (@BrendaSmiffy) reported from Eltham, England

    Why is @SkyHelpTeam Broadband so poor. Every night there is a problem. Dont even bother with WiFi but can’t access Netflix and when I can it buffers. Costs a bomb too. Pony. Need a change.

  • rundaverun93 Dave (@rundaverun93) reported from Wandsworth, England

    @GeorgeMFC18 @SkySports What a ****. Understand NOLU but cheeky shit like that...

  • JoshhhUTC Josh 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@JoshhhUTC) reported from Bromley, England

    @SkyUK your WiFi is terrible.

  • richardhowle Richard Howle (@richardhowle) reported from Bromley, England

    @SkyHelpTeam Ok. This just goes to the help pages on the website, which as I explained before I have already looked at. If the only way to get an email is by making a complaint. I would like to make a complaint about your help pages. Please send me details of how I do that.

  • Dean84121152 Dean (@Dean84121152) reported from London, England

    @SkySports @GeoffShreeves The deflection was so bad even if that player wasn’t there De Gea wouldn’t have got there . So I think the goal should stand .

  • webbolley GUNMAN OTEH (@webbolley) reported from Croydon, England

    @MTKGlobal @Tyronemck @MimouneMohamed1 @SkySports @espn @JamieConlan11 @SkySportsBoxing @IFLTV @EddieHearn Have a laugh mimoune robbed worst decision I’ve ever seen

  • Emma_L12 Emma_L (@Emma_L12) reported from Kingston upon Thames, England

    @SkyUK I’m a bit disappointed, I was waiting for a call back the other day and it never happened. Arranged an engineer as a last resort when I really want to leave completely, but got taught into it. Was promised they would look into a better date/shorter time, didn’t hear back.

  • Misshayley_1 Hayley (@Misshayley_1) reported from Kingston upon Thames, England

    I’m paying nearly £140 per month for this maybe @SkyUK will give me a better and cheaper service...

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • rundle_mick Grundle. Just pissed off with the Tories.🐟🌹🐘💙 (@rundle_mick) reported

    @SkyHelpTeam SkyQ. It seemed to be an issue with autofocus on the camera rather than any transmission problem, so localised but the issue with sharpness in general is always there on the red button coverage. It often seems impossible to deal with fast moving objects such as he ball.

  • eastbelfastgirl Ash🌈 (@eastbelfastgirl) reported

    @SkyHelpTeam Still not working 😕

  • The_Scoreboard Mr RA (@The_Scoreboard) reported

    @SkyHelpTeam No point. It's down for lots of people for a certain amount of time, usually at a time when nobody can call the help centre, then it's fixed an hour or two later. Rinse and repeat.

  • Username01Name Add your name (@Username01Name) reported

    @SkyHelpTeam Had to run it though 4G has WiFi is not working going to phone to see whats the issue is

  • Jc_efc66 John (@Jc_efc66) reported

    @jimmy190178 @SkySports How can you say anything about tin pot your manager is Steve Bruce, your owner won't back use cause he knows use are **** and pointless. I don't think use have ever won anything ever apart from geordie shore seriously pipe down.

  • StuartW58422441 Stuart Ward (@StuartW58422441) reported

    @SkyHelpTeam Hi Sky, my Sky Q 2Tb box (32BO64) is showing signs of the hard-drive starting to fail. Can I get it upgraded to the new version without re-contracting a new package?

  • Garyb37835317 the ultimate gary (@Garyb37835317) reported

    @SkySports Nobody gives a **** about the knee anymore 😩 we all know it

  • LadFromTheBlues Lad from the Tilton (@LadFromTheBlues) reported from Birmingham, England

    @SkyHelpTeam It seems ok this morning after rebooting but every night the WiFi signal to internet is broke for at least an hour this has been happening for at least 2 weeks

  • bentbawer Bent Bawer (@bentbawer) reported

    @SkyUK #skybroadband is down in Hastings TN34. How can we contact you?

  • KilclineKieran Kieran Kilcline (@KilclineKieran) reported

    @Brandon_8900 @SkySports Never seen a Crossdressering Midget be a coach either more should be done