Sky

Sky Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 03/27/2026 10:40

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: London, Croydon, Southwark, Hammersmith, Brentford, City of Westminster, Southall, Coldblow, Hounslow, Bexleyheath, Greater London, Purley, Twickenham, Thornton Heath and Fulham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • ManUtd_BITW Ray Rajani (@ManUtd_BITW) reported from Camberwell, England

    @SkyHelpTeam Thanks. I have called that number but keep getting directed by the automated voice to different teams who claim to help but it still doesn't address my concerns

  • BarcaWomble Niall McGarry (@BarcaWomble) reported from Kingston upon Thames, England

    @SkyUK Shocking service by Sky. My dad’s had to waste 2 days off work waiting in. First they sent the wrong engineer, (DTH I/o MDU), profuse apologies. The next week they again sent the wrong engineer!!!!. We’re sorry but we can’t come for 2 weeks. Worst customer service ever!!!

  • jamesyred jamesyred (@jamesyred) reported from Redhill, England

    @btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now

  • tatey1965 Chris Tate (@tatey1965) reported from Wandsworth, England

    @hectormcn @railroaddrunk @BenGilesRL @therealsteavis @SkySports @SkySportsRL Fat Nige did a really really shit deal last time around and Barwick - utterly uselesa

  • mhall71 mark hall (@mhall71) reported from Camberwell, England

    @SkyHelpTeam hi is there a problem with broadband in south east London no broadband all morning

  • Asianfeet63 BB (@Asianfeet63) reported from Horley, England

    @SkyHelpTeam When it is windy I cannot view my TV. I need to talk to someone from Sky about this because if it cannot be rectified I might as well cancel my contract

  • Bparlma Bridgette Parlma (@Bparlma) reported from Hammersmith, England

    @SkySports need to get #Eredivisie for their pundits to stop sounding stoooopid 🙄🙄 they never watch it and still think about Robben and RvP ...#jesuswept

  • stevetom110 Steve (@stevetom110) reported from Eltham, England

    @SkyHelpTeam bad bad show got new skyQ today after 5 week wait, 5hours later skyQ NOT WORKING, not happy BAD very BAD😡😡😡😡

  • jamesdanw James Windsor (@jamesdanw) reported from Croydon, England

    @SkyUK Hi guys no tv signal in SE19 for about an hour now. Powered down the box etc but still nothing

  • badzillacouk badzilla (@badzillacouk) reported from Hammersmith, England

    Sky broadband has been down for Hammersmith and Fulham since 10:20 yet no update since 12:00 and no eta on repair fix. Utterly pathetic @SkyHelpTeam - Will be moving suppliers on Monday. Had enough.

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @MatchroomBoxing @KatieTaylor @SkySports @DAZN_USA Though sadly it was an awful verdict , at best it was a draw

  • WispaHH Creator code - Wispahhh (@WispaHH) reported from Lambeth, England

    @SkyHelpTeam @SkyUK Sky have the worst internet for gamers everyday is a new problem 😡😤😣

  • benburrows Ben Burrows (@benburrows) reported from Richmond, England

    @SkySports pretty awful move to stop the broadcast of the @BLACKCAPS vs @windiescricket before the match finished! Was not able to watch the end of the gamw. Shame!!!🤯

  • BarcaWomble Niall McGarry (@BarcaWomble) reported from Kingston upon Thames, England

    @SkyHelpTeam You’ve twice sent the wrong engineer (MDU engineer is required) to put in Sky TV & then instead of doing everything you can to get someone there straight away (after being let down for the 2nd time) u give an appointment for 2 weeks time. Terrible CS Sky!! #skyfail

  • Empower2Perform Shameema Yousuf MBACP MBPsS CMPC HCPC (@Empower2Perform) reported from Wandsworth, England

    @SkyHelpTeam This does not seem to be the case in SW17. We’ve lost network about 20mins ago. Please advise

  • musical_IH Iain Hunter 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@musical_IH) reported from Richmond, England

    @enders1 @cricketworldcup @Channel4 @allstarscricket @ECB_cricket @ICC @SkySports Hence the paywall debate. Sky invests huge amounts of money back into the game, but it comes at the aforementioned price. Rugby has exactly the same problem.

  • Macca211279 Steve McHugh (@Macca211279) reported from Lambeth, England

    @SkyHelpTeam guys seriously the internet connection is god awful. Constant problems and at the moment rather than bad signal ( which happens frequently ) there’s now NO signal. Hard to stay patient with a service this bad 😫

  • dboydayo_ #GodIsTheGreatest (@dboydayo_) reported from Bexleyheath, England

    @SkyUK I’m gonna cancel sky. And I’m gonna spend the next 6 months begging friends & family to go virgin. The service is embarrassing

  • jamesdanw James Windsor (@jamesdanw) reported from Croydon, England

    My @SkyUK Q box has gone down. Emergency services contacted.

  • tatey1965 Chris Tate (@tatey1965) reported from Wandsworth, England

    @hectormcn @railroaddrunk @BenGilesRL @therealsteavis @SkySports @SkySportsRL And the worst thing ever is loss of funding cos participation levels have dropped - ie less potential viewers

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Iwentupstairs Iwentupstairs (@Iwentupstairs) reported

    @SkyHelpTeam and yet another issue. Trying to watch a programme downloaded and it keeps stopping saying it needs to download more even when it was ready to watch and I’ve been watching it. What is going on? 😒

  • clivepack Chelsea (@clivepack) reported

    @SkySportsNFL @SkySports could you please explain to me why you have again taken @ProFootballTalk of of your schedule to put another bloody repeat show, why should I keep on watching **** like this and paying through the bloody nose truly disgusting 🤮

  • Gillysixpence Gillysixpence (@Gillysixpence) reported

    @Genie_93 @SkyHelpTeam I get the same thing in the EX36 area, mines been down since 5.30 pm, it's not my hub & the status page shows no issues. Then the link to test also won't load so that's pointless. Had several drops lately & now this, it's not great service is it.

  • SamuelT06506521 Samuel Taylor (@SamuelT06506521) reported

    @SkyHelpTeam Please sort our broadband and tv. We are being told it’s due to an outage and therefore there is nothing you can do when contacting your team???

  • BCVlogger Matt Bates - Black Country Vlogger (@BCVlogger) reported

    @SkyHelpTeam @cameronwilts A few of us have this issue. Sadly it happened so close to 9pm they've all gone home leaving us with no working YouTube

  • SibleyMarika Marika Sibley (@SibleyMarika) reported

    @SkyUK I am having issues signing up keeps saying technical issues, have you got a contact number can’t seem to find one on your website?

  • PatrickM_45 Patrick (@PatrickM_45) reported

    @SkyHelpTeam can you explain why you make me pay extra so I can watch sky on my playstation only for it to fail. You say it is only live once and now when I need it I cant watch sport. Utterly useless service.

  • alison_gleave Alison Gleave (@alison_gleave) reported

    @SkyHelpTeam It’s been down since 1pm!

  • Emma76580703 Emma (@Emma76580703) reported

    @SkyHelpTeam having some major issues with my router not connecting to my tv after having the router 2 years, tv works fine! Tried to call but can’t talk to humans these days.

  • cameronwilts camer⎊n wiltshire cant drive (@cameronwilts) reported

    @SkyHelpTeam YouTube loads on skybox, no search bar and 20-30seconds in to a video it says I have no wifi. All the checks are fine. I have restarted both the hub and the box and still the same. Help