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Sky outages and service status in Purley, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Purley, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 13, 2:54 PM GMT+1.
  • 56% Internet (56%)
  • 23% Wi-fi (23%)
  • 11% TV (11%)
  • 7% Total Blackout (7%)
  • 1% E-mail (1%)
  • 1% Phone (1%)

The latest reports from users having issues in Purley come from postal codes CR8 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 13: Problems at Sky

Sky is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Purley, England

The most recent Sky outage reports came from the following cities: Southwark, Redhill, Croydon, Wandsworth, Orpington, Purley, Caterham, Fulham, Lewisham, Thornton Heath, Mitcham, Westerham, Surbiton, Epsom, and Wallington.

CityProblem TypeReport Time
Southwark Internet 4 hours ago
Redhill Internet 1 day ago
Croydon Internet 1 day ago
Wandsworth Internet 1 day ago
Croydon Wi-fi 3 days ago
Croydon TV 4 days ago

Nearby cities with recent reports

Southwark

5 recent signals

4 hours ago
Croydon

5 recent signals

1 day ago
Wandsworth

4 recent signals

1 day ago
Redhill

1 recent signals

1 day ago
Orpington

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam Unacceptable..once again abdicating and responsibility for q customer

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Anyone else around #Northcoteroad having @SkyUK @SkyHelpTeam #broadband issues?

  • TubaCulosis
    Tuba Culosis (@TubaCulosis) reported from Merton, England

    @peterhill93 @PeterWellDone @SkyUK I use the Sky Superfast which averages 65mb/s to a south London address. Only £28/month and no line rental. I’d check reviews local to you as service varies locally between providers.

  • ciarale01
    Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England

    I am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!

  • mariabilici
    cherrypick (@mariabilici) reported from Wandsworth, England

    @SkyHelpTeam any rough estimate on when the Wimbledon outage will be fixed?

  • martinjorourke
    Martin O'Rourke (@martinjorourke) reported from Wandsworth, England

    @SkyHelpTeam hi, my phone line has been down for 3 weeks, I've tried everything online to fix it but it's still not working, how can I speak to someone?

  • SabinaNKhan
    Sabina Khan (@SabinaNKhan) reported from Croydon, England

    HONESTLY @SkyHelpTeam I’ve called now 15 times and yet I cannot get anyone to help me with my broadband activation. I’m now out of internet for 3 working days and have had to pay £45 bundle to work from home because I wasn’t expecting this delay.

  • kmckeand
    Kate McKeand (@kmckeand) reported from Wandsworth, England

    @SkyUK I’ve had no broadband for 10 hours and can’t get any information about when the issue will be fixed?

  • SimonPBarlow
    SPB (@SimonPBarlow) reported from Bromley, England

    @SkyHelpTeam seem to be issues with #matchchoice on the red button - the stream is blurred #rufc

  • CraigWiIIiams
    Craig Williams (@CraigWiIIiams) reported from Camberwell, England

    @SkySports this is nonsense. Not one player went anywhere near him to console him after the Musiala/penalty **** up. Clearly a disconnect.

  • fulhamnonny
    Rhi (@fulhamnonny) reported from Camberwell, England

    @SkyHelpTeam A second day of no internet.. This means 1. I cannot do my job as I’m WFH. 2. I cannot study/ revise for my uni exams next week. I’m wondering WHEN service will be resumed. I can see the connection box from my window and 2 different engineers (3x) visited yesterday.

  • simonbangs
    Simon Bangs 🇬🇧 (@simonbangs) reported from Kingston upon Thames, England

    @SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.

  • PatrickKeyte
    Patrick Keyte (@PatrickKeyte) reported from Camberwell, England

    @SkyHelpTeam Can I double check there is an outrage? My Sky app says there is but it doesn’t say there is online. Would it help if I DM’d my postcode?

  • natalie_h48rec
    🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England

    @SkyHelpTeam Thank you for the response. Could I ask why the engineers are only just working on this? It’s been down for over 24 hours?

  • PhilSCarter
    Phil Carter (@PhilSCarter) reported from Bromley, England

    @SkySports Please no more kid commentary, I’m paying for this service. It’s ridiculous

  • Paulaha21043676
    Paula hammond (@Paulaha21043676) reported from Lambeth, England

    @SkyHelpTeam Yes all it has on the screen is" no satellite signal".but that is because they is scaffolding up.we had this for 3 weeks now

  • AvWeekJuliet
    Juliet Trew (@AvWeekJuliet) reported from Merton, England

    @SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband

  • jessica281815
    Jessica (@jessica281815) reported from Wandsworth, England

    @SkyHelpTeam Why is my internet down?

  • nick_davison10
    Nick Davison (@nick_davison10) reported from Worcester Park, England

    @SkyHelpTeam Not interested are you @SkyHelpTeam? Piss poor from you.

  • angegillis
    Ange Gilly (@angegillis) reported from Lambeth, England

    @SkyHelpTeam I bought a Google mesh system because my wifi is crap in my house. Google are saying my modem needs to be changed into bridge mode. How does one do that? Can someone help please?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Che_Guevaray
    Ray_A💤 (@Che_Guevaray) reported

    @SkySports We are in deep trouble if I have to agree with Gary Neville.

  • HughTHFC
    Hugh Jarse (@HughTHFC) reported

    Another half a drab football and another half of absolutely awful commentary. No effort to be neutral from either really, but the co commentator is shockingly biased. @SkySports

  • Aletta_Bloom
    Alleta Bloom (@Aletta_Bloom) reported

    @SkySports Carragher’s proper off his rocker there. Spurs look a mess, but Championship bound? that’s the sort of thing you say after one too many pints and a bad trip to Kenilworth Road.

  • AticaSi
    Si Atica (@AticaSi) reported

    @ChunkyTHFC @SkySports A few weeks ago similar thing happened against us. Penalty was turned down by VAR on grounds a shove in the back is natural contact

  • Paul_da_Rita
    Paul da Rita (@Paul_da_Rita) reported

    @bob__spurs Even when presented by the clear facts by his @SkySports co-comms he wouldn’t admit he was wrong! Unbelievable! Definitely time to cancel that Sky subscription

  • tubblesmeister
    Martyn Wilson(more mobile than the spurs players) (@tubblesmeister) reported

    @SkyHelpTeam What the hell is going on with tghe Sky Q boxes turning the channels over on their own when watching? Not just me, others i know are having the same issues

  • aturn07
    Andy Turner (@aturn07) reported

    @M0kujin @culturaldude @SkySports People are just stupid

  • stews_spurs
    stew🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@stews_spurs) reported

    @SkySports who’s this commentator on the spurs game?! The Sunderland Martin keown! Awful

  • footycorner_tv
    Sparx (@footycorner_tv) reported

    @SkySports never thought of it?! liar

  • Unitedfans2023
    (Fan Page) Manchester United (@Unitedfans2023) reported

    @SkySports This is just as bad as the hair man at United