Sky Outage Report in Purley, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: London, Hammersmith, Southwark, Croydon, City of Westminster, Worcester Park, Sevenoaks, Southall, Hounslow, Sidcup, Welling, Wandsworth, Kensington, Redhill and Dorking.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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🗺Nick
(@bluemoonstar) reported
from
Kensington, England
If you're considering @SkyUK - don't bother. Worst customer service.
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Tom Bloomfield
(@TJ_Bloomfield) reported
from
Hammersmith, England
@SkyHelpTeam If you'd bothered to actually read my reply you'll have seen that I've already 'tested' my line, and the results you give are complete lies! If there's no email address then can I have a contact number please, because I'm not getting the service promised in my contract.
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Ashish Patel
(@Ashishpatel1972) reported
from
Croydon, England
@SkyHelpTeam @mac1882thfc Yes outage in NORBURY area! Does not help disabled customers inparticular who rely on a service to communicate with outside world!
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Ian Briggs
(@ianbriggs) reported
from
Croydon, England
@jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE
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Rob McEwen
(@Rob179m) reported
from
Merton, England
@SkyUK so the latest appointment for customer services and an appointment to “swap a mini box” is a whole month...I pay OVER £120 a month and have done for a decade and this is the BEST sky can do....seriously this is pathetic
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James Totten
(@Jtotten777) reported
from
Leatherhead, England
@SkySports why do we all ways Graeme Souness on when arsenal are playing. He does nothing but moan and says the same shit every time
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James Freund
(@jayfreund) reported
from
London, England
@SkyHelpTeam not happy this morn , awaiting a visit to fix a sky q box, between 8-12.30 , had to ring customer services to be informed it will be between 12.30 and 2.30. My partner was supposed to be in work at 1!!!!!
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Özlem Mehmet Gürses
(@ozlem4ever) reported
from
Croydon, England
@rebeccadlloyd @SkyHelpTeam I got through! Apparently it is an BT exchange in the area that is a problem and not an individual issue. Also that they are working on finding the problem, have been asked to allow 48hours for them to resolve the issue. 😳😡
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Kamal Singh ツ
(@KamalSingh_28) reported
from
Kingston upon Thames, England
@SkyHelpTeam WORST company I have ever signed upto in my life. Made a bad decision to leave @virginmedia and it's time sky own up they messed up and dodge all of my calls and complaints and when asked for a final letter so I can complain to @Ofcom they refuse too.
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James Freund
(@jayfreund) reported
from
London, England
@SkyHelpTeam could you please contact me regarding a visit and your disgusting and rude customer service agent that I spoke to this morn
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Big Sigh
(@SionDeFreitas) reported
from
Croydon, England
@SkyHelpTeam It's been resolved. I had been without internet for the entire evening last night re Norbury. But there are often outages with the broadband so nothing new. When theres another problem I'll be in touch.
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Dan
(@DanStratford84) reported
from
Wandsworth, England
@emotionalprawn @SkyHelpTeam @virginmedia We use virgin and have no issues at all
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Ashish Patel
(@Ashishpatel1972) reported
from
Croydon, England
@mac1882thfc @SkyHelpTeam @virginmedia Been with @virginmedia in the past & had loads of issues with them in my area unfortunately & the hiking up on charges was not helpful despite being a loyal customer of 16 years & poor customer services attitude.
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sarah guerra
(@equalitywarrior) reported
from
Wandsworth, England
@SkyHelpTeam Everyday we turn it on and it says no signal so we have to turn it off and on again to get it to work
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Alan Mehdizadeh
(@alanmehdizadeh) reported
from
Southall, England
Excellent work from @SkyUK Rang to cancel last month, they persuade me to do a home move (with promise of a new box) We move, technician gives me an almost decade old box with no WiFi built in. Ring to cancel again, promise a Sky Q box. No one completes the order, or rings me.✅
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Nity Tripathi
(@tripathi_nity) reported
from
London, England
Recently installed SKY Q and it has been a nightmare. called 3 times reporting technical issues & the customer service team has been awful. Hours wasted on the phone with them and they refuse to even arrange a call back ... #disappointed @SkyUK @SkyHelpTeam @MoneyTelegraph
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scottmanson
(@scottmanson) reported
from
Bromley, England
@SkyHelpTeam so we are still waiting for the engineer who was due between 5-7pm. He can’t be contacted, your phone isn’t answered. Really glad we paid extra for the premium service.
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Don
(@DonMcgowan6) reported
from
Hammersmith, England
@SkySportsPL @SkySports Gary Neville said Utd have spent £900 million on this pile of shit that’s why I am going off these overpaid premier wankers
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Özlem Mehmet Gürses
(@ozlem4ever) reported
from
Croydon, England
@SkyHelpTeam SW16 area and no #internet I followed troubleshooting advice and now trying to call sky, on the phone 17 mins so far still waiting for some one to answer!! HELP!
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Eleanor Moss
(@lnrmoss) reported
from
Eltham, England
@SkyUK should call their @Channel4 on demand service Some4 not #All4! I wanted to watch the pet food factory programme on the telly not my iphone 😫😫😫😫
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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sevs66
(@mgsevs) reported
@Killerkline1 @01Christopherm @SkyUK Should be allowed mate. Most companies state somewhere in their Ts&Cs that if they increase during your contract you have 30 days min to cancel FOC
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Rich
(@RichMBuckland) reported
@SkyHelpTeam Whole app then disappears. Seems to be a common problem on forums
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Howard Gant
(@HowardGant9) reported
@MelJBroo @EE @SkyUK I can't actually fault EE, I get coverage everywhere I go and 150+ plus at home. Just the hike in price with little in the way of understanding is terrible
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And Hay
(@AndHay6) reported
@SkyHelpTeam seems the broadband is down in part of Reading. Had been down since this morning and is still down when I got home from work
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Richy
(@richy_spur) reported
The likes of @btsport and @SkySports couldn’t give a rats about the fans. As long as their pockets are lined, they are fine. As bad as the energy companies. Robbing us blind.
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Darcy Williamson
(@DarcyDar6) reported
@SkyUK I’m not sure in what world a 50% premium for being an existing customer makes any sense. Entirely Sky’s prerogative, but also my prerogative to switch. Ciao.
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BarryBlue84©
(@BarryBlue84) reported
@SkyUK @SkyHelpTeam I hope the email I just received about price increases was spam because you're seriously taking the p!ss if you're raising prices when we're in the middle of a cost of living crisis. Your service is expensive enough as it is!
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Denise Jones
(@123DENZIE) reported
@SkyHelpTeam Can you please tell me why ITV X is STILL not on SKY Q? I have been a loyal customer of SKY for over 20 years and now feel like I'm getting inferior service from you. What's the delay? Please show some loyalty back and get ITV X on NOW please. 😡
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igam ogam
(@igamogam3) reported
@SkyHelpTeam On 3 seperate occasions since I switched to Sky mobile I have had no reception or roaming data on the phone for the best part of a day. Very intermittent or emergency calls only in an area with very good signal strength.
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KLOPP
(@KLOPP42879129) reported
@SkyHelpTeam Hi, can you tell me who i have to contact regarding my subscription please, i have just had an email, saying the prices are going up in April, I cant afford it now, im on a low wage, and i need help