Sky

Sky Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 12/14/2025 05:05

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: Hammersmith, London, City of Westminster, Southwark, Croydon, Surbiton, Wandsworth, Redhill, Southall, Greater London, Hounslow, Brentford, Fulham, Thornton Heath and Reigate.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @Sean_FootyMad @SkyHelpTeam They've just DM and said it's working now please try again. I've tried and I can confirm IT'S NOT WORKING

  • markselondon Mark 🌈🏳️‍🌈 (@markselondon) reported from Eltham, England

    @SkyHelpTeam Hi, when do I receive my packages to return my sky q box and mini box. I’m not getting any help from sky and if I’m billed for the non-return sky equipment I will refuse to pay.

  • chrisahamer Christopher A. Hamer (@chrisahamer) reported from Kingston upon Thames, England

    @_alexwalton @SkyHelpTeam Great customer service there, especially as cutting people off during the COVID 19 outbreak seems terribly sensible.

  • FeistyFifties23 Anna Fergusson (@FeistyFifties23) reported from Kensington, England

    @SkyHelpTeam I am having problems with my set top box in that it does not have internet connection.

  • Violet_Guitar_ Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK Yes, the signal has gone again. My neighbours are experiencing the same so it’s not specific to me.

  • scottherne01 scott (@scottherne01) reported from Hounslow, England

    @SkyUK if someone doesn’t call I will cancel my direct debit. Conking people and making impossible to speak to someone!!

  • markselondon Mark 🌈🏳️‍🌈 (@markselondon) reported from Lambeth, England

    @SkyHelpTeam hi, my sky subscription ends today and I haven’t received any packages to send back my QBox and mini QBox. I don’t want to be charged for keeping them can someone help please.

  • Bigdai100 Bigdai🍷🍺🚲🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘 (@Bigdai100) reported from Esher, England

    @SkyHelpTeam Looks like a power line problem my end. Back to WiFi to the box

  • neilbays Neil (@neilbays) reported from London, England

    @SkySports Poor #NHS staff! As if they haven't had to go through enough fear and pain

  • EricFC_ttv eric is qaranstreaming 🇨🇦🇵🇹🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@EricFC_ttv) reported from Camberwell, England

    @SkySports how about you get the rights for the Belarusian league. We all miss football this would help!!

  • Violet_Guitar_ Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK I do appreciate you coming back to me but the problem lies with you, not my connection. You are not providing broadband services.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    After initially offering me it for £6 per month, @SkyUK are now charging £16 a month for Sky Cinema. They’ll knock it down to £8 a month if I RENEW my TV contract for a further 18-months. Wow.

  • jonesyriffic Andy 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@jonesyriffic) reported from Hounslow, England

    @Scottytotty89 @SkyHelpTeam @skytv @SkyUK Yes. Just sign in using the Disney plus login credentials you set up online.

  • danfellows Daniel Fellows (@danfellows) reported from Camberwell, England

    Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    Screw you @SkyUK and your insufferably shit internet connection. Screw. You.

  • ShakiraSweet1 Shakira Martin (@ShakiraSweet1) reported from Bexleyheath, England

    @SkyUK why is my sky not working all of a sudden. It keeps saying no satellite signal. This really isn't the day or time for my sky to stop working. Seriously this isn't the time to not have access to TV! Can someone assist asap please! This is messing up my plans

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @SkyHelpTeam Hi just tried it again for the umpteenth time, it doesnt work.

  • sahabedi Ali Abedi (@sahabedi) reported from Merton, England

    @SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.

  • ken_smart Ken Smart (@ken_smart) reported from Bromley, England

    @SkyHelpTeam interested in service quality in BR2 very intermittent.

  • SmashBri Brian Williams (@SmashBri) reported from Croydon, England

    @ChrisMcHardy19 @SkySports @skytv Fill in the Customer Complaints Form on their website. Will at least show you’ve tried cancelling and they’ll have a note of it.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Innesness Innes Macsween (@Innesness) reported

    @SkyHelpTeam I'm a Sky customer, with a Sky Go App, and my app on both my iPhone and iPad is saying 'Sorry, something went wrong. To watch this content, please upgrade your subscription.' But nothing has changed with my subscription, or my bills. Why is it saying this?

  • SylvanChalets SylvanChalets (@SylvanChalets) reported

    @SkyHelpTeam Please help please with our sky hub it’s been compromised I called the sky number in my leaflet that came with my *** I talked to someone I thought was sky I can’t get access anything now and internet is gone it’s been hijacked please please help

  • mastersdog master p (@mastersdog) reported

    @SkyHelpTeam We have had 2 engineer visits this year alone. I have Broandboost yet this is not picking up these issues

  • liamkeith84 Liam Keith (@liamkeith84) reported

    @OpenreachHelp Already done that. Nothing to be done apparently. Engineer said he was leaving for bad light and would be back the next day. Nothing happened. Now it’s the 15th jan. Obviously I’m complaining to @SkyHelpTeam but @OpenreachHelp are the ones not being helpful here

  • mrthebomb Lee (@mrthebomb) reported

    Needing an IPad 2020 8th gen as @SkyHelpTeam have let me down

  • SylvanChalets SylvanChalets (@SylvanChalets) reported

    @SkyHelpTeam Please please help! Please answer our DM please

  • iambobzilla Bobzilla (@iambobzilla) reported

    @SkyHelpTeam This would be a long outage - isn’t there a human I can talk to, I’m incredibly close to cancelling unless this is sorted

  • DTstartingover David THÖMAS (@DTstartingover) reported

    . @SkyHelpTeam are there issues with broadband in Hounslow area?

  • Joeeeeeee_96 Pasty Guy (@Joeeeeeee_96) reported

    @NotSoLocalHero @SkySports Yesssss!! Why they stopped that I will never know

  • tommymorewood1 Tom James Morewood (@tommymorewood1) reported

    @peter_pdm @KanKeano_THFC @SkySports He was backing him up to be fair. Says it’s part of the game. I just don’t know why it’s an issue now? Kane doesn’t have to jump. It’s up to the authorities to decide whether it’s dangerous or not. Not the media who seem to want to push the agenda.