Sky

Sky Outage Report in Purley, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Purley come from postal codes CR8.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 11/24/2025 03:25

November 24: Problems at Sky

Sky is having issues since 02:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: Horley, London, Hammersmith, Croydon, Southwark, Hounslow, Kensington, Sutton, City of Westminster, Southall, Purley, Brentford, Reigate, Coldblow and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomHorley TV
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • JamesGemmell_TV James Gemmell (@JamesGemmell_TV) reported from Wandsworth, England

    If you’re stuck inside 🌧 and missing your rugby fix this afternoon, head to @skysports Action for #STOvBLU. Entertaining game under a Newlands sun so bright it actually hurts your eyes.

  • BrendaSmiffy BSmith (@BrendaSmiffy) reported from Eltham, England

    Why is @SkyHelpTeam Broadband so poor. Every night there is a problem. Dont even bother with WiFi but can’t access Netflix and when I can it buffers. Costs a bomb too. Pony. Need a change.

  • MunslowStephen Stephen munslow (@MunslowStephen) reported from Leatherhead, England

    @SkyUK Hi been waiting all day for an engineer but no one has turned up or been in contact. Call customer services after a 20 minute wait was told to wait 20 mins still nothing that was 2 hours ago

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @SkyHelpTeam Lines are busy and your message service is rubbish. Seriously your customer service needs a revamp

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    Bloody hell... 20 minutes of gag fling to get my shitty @SkyUK broadband to work. I swear they have the worst broadband ever @SkyHelpTeam

  • tonysacting tony pickering (Roy) (@tonysacting) reported from Camberwell, England

    @virginmedia Interesting when you get disconnected the moment you tell the agent the deal to stay with you as a loyal customer is way higher then new customers and £20 a month more than @SkyUK Especially when your charging me per minute to call you as you never fixed my landline

  • sidavis Simon Davis (@sidavis) reported from Horley, England

    @Turra_bull @SkySports @jonboy79 Nobody is ramming anything down your throat. If your masculinity is so fragile that you feel threatened by people having equality and support from a club and sport then that says everything about you that we need to know.

  • kentsoc david (@kentsoc) reported from Biggin Hill, England

    @SkyHelpTeam been having problems for days now with my son's broadband. You say there is no problem but now it's dropped out completely, can't even see network on phone

  • Padster07 (P)addy (@Padster07) reported from Croydon, England

    @A320_gamer @SkyHelpTeam Thanks for the info, but it's still showing "no known issues" for me until I go through the broadband health checker when it does acknowledge a "temporary service issue in your local area".

  • rundaverun93 Dave (@rundaverun93) reported from Wandsworth, England

    *******. @SkySports should be ashamed showing Porn before the 9pm watershed.

  • Misshayley_1 Hayley (@Misshayley_1) reported from Kingston upon Thames, England

    I’m paying nearly £140 per month for this maybe @SkyUK will give me a better and cheaper service...

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @SkyHelpTeam Yes I do this several times a day when the connection drops. I don’t understand how this will fix the daily issue I have 🤯🙄

  • Dean84121152 Dean (@Dean84121152) reported from London, England

    @SkySports @GeoffShreeves The deflection was so bad even if that player wasn’t there De Gea wouldn’t have got there . So I think the goal should stand .

  • kentsoc david (@kentsoc) reported from Biggin Hill, England

    @SkyHelpTeam been having problems for days now with my son's broadband. You say there is no problem but no it's give completely can't even see network on phone

  • kentsoc david (@kentsoc) reported from Biggin Hill, England

    @SkyHelpTeam We’ve contacted and spoke to them twice band they just say there are no issues they offer no support or suggestions WiFi isn’t working.... someone must be able to sort this!

  • rundaverun93 Dave (@rundaverun93) reported from Wandsworth, England

    @GeorgeMFC18 @SkySports What a ****. Understand NOLU but cheeky shit like that...

  • webbolley GUNMAN OTEH (@webbolley) reported from Croydon, England

    @MTKGlobal @Tyronemck @MimouneMohamed1 @SkySports @espn @JamieConlan11 @SkySportsBoxing @IFLTV @EddieHearn Have a laugh mimoune robbed worst decision I’ve ever seen

  • SallyGreenbrook Sally Greenbrook (@SallyGreenbrook) reported from Southall, England

    Numerous calls to our landline (which basically never rings) from someone who claims to be from @SkyUK about our Internet connection but actually wants to gain access to a laptop. You'd think they'd give up but no.

  • JoshhhUTC Josh 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@JoshhhUTC) reported from Bromley, England

    @SkyUK your WiFi is terrible.

  • matt_angelo_84 Matt Angelo (@matt_angelo_84) reported from Bromley, England

    @SkyHelpTeam Internet down again! Asking to book an engineer through mysky app again but think it’s time to cancel and move to @virginmedia This is the 3rd Engineer visit this year #poorservice

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • iiamkamen K L F M (@iiamkamen) reported

    @SkyHelpTeam @skytv Don’t you think the service you’re providing is absolutely poor, as you still have not attended the external issue that is causing my broadband to be down! Especially through these trying times. I have meetings to be in all day tomorrow, unacceptable 😤

  • tomharland Tom (@tomharland) reported

    @HiMattJarvis @SkySports So many issues 😩

  • 74greend Dave green (@74greend) reported

    @Andymilburn1 @SkySports Do you not think he’s doing the best he can with what he’s got and no money support from the board

  • hugh1901 Hugh (@hugh1901) reported

    @SkySports What plant is Ashley on. Awful

  • PaulWebber10 Paul Webber (@PaulWebber10) reported

    @SkyHelpTeam I don't want to complain, I just want to speak to one of your customer services regarding my broadband problem. I know these are extreme times but using offshore call centres with poor connections and English as a 2nd language is poor for such a big company as Sky.

  • dannyh1912 Dan Hegarty (@dannyh1912) reported

    @SkyHelpTeam hi, I ordered the 12pro on Sky Mobile and a sim deal, it is yet to be delivered but wondered if I can cancel the Sim and continue with just the phone order?

  • schindlerelvin1 tony Elvin (@schindlerelvin1) reported

    @Pirate1877 @SkySports We or on a downward spiral hsvent scored a goal in open play for over 8 games Bruce has to go he's got the worst win rate of all premier league managers since premier league started and won't chsnge with his terrible tactics

  • therealtriggerr Trigger* (@therealtriggerr) reported

    @SkyHelpTeam Been with Sky for 30 years. Never felt so frustrated and angry about this situation.

  • Johnroy1984 Johnroy (@Johnroy1984) reported

    @Pirate1877 @Scozzy72 @SkySports I mean he has some great options available to him. We are worse defensively than under Rafa. We have the same defenders (except Lewis and kraft, who doesn’t play). So how have these defenders who were a solid unit suddenly fallen apart? Bad management.

  • GB4G G4BG (@GB4G) reported

    @SkySports Never doubted it for one minute Ashley gets off on rubbing us the wrong way he will have had one off the wrist when this broke