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Sky Outage Report in Purley, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 02/02/2026 09:00

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: Mitcham, Wandsworth, London, Southwark, Croydon, Hounslow, Southall, Orpington, Fulham, Epsom, Welling, Kensington, City of Westminster, Greater London and Tadworth.

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City Problem Type Report Time
United KingdomMitcham Internet
United KingdomWandsworth Total Blackout
United KingdomLondon TV
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • kentsoc david (@kentsoc) reported from Biggin Hill, England

    @SkyHelpTeam been having problems for days now with my son's broadband. You say there is no problem but now it's dropped out completely, can't even see network on phone

  • kentsoc david (@kentsoc) reported from Biggin Hill, England

    @SkyHelpTeam We’ve contacted and spoke to them twice band they just say there are no issues they offer no support or suggestions WiFi isn’t working.... someone must be able to sort this!

  • Dean84121152 Dean (@Dean84121152) reported from London, England

    @SkySports @GeoffShreeves The deflection was so bad even if that player wasn’t there De Gea wouldn’t have got there . So I think the goal should stand .

  • tonysacting tony pickering (Roy) (@tonysacting) reported from Camberwell, England

    @virginmedia Interesting when you get disconnected the moment you tell the agent the deal to stay with you as a loyal customer is way higher then new customers and £20 a month more than @SkyUK Especially when your charging me per minute to call you as you never fixed my landline

  • stevenwest1980 Steven West London (@stevenwest1980) reported from Kensington, England

    @SkyHelpTeam Hello I want to make a complaint about my bill , I’m paying £77 per month and I don’t even have all the channels , I’m tired of being scammed by you’re company .

  • webbolley GUNMAN OTEH (@webbolley) reported from Croydon, England

    @MTKGlobal @Tyronemck @MimouneMohamed1 @SkySports @espn @JamieConlan11 @SkySportsBoxing @IFLTV @EddieHearn Have a laugh mimoune robbed worst decision I’ve ever seen

  • kentsoc david (@kentsoc) reported from Biggin Hill, England

    @SkyHelpTeam been having problems for days now with my son's broadband. You say there is no problem but no it's give completely can't even see network on phone

  • sidavis Simon Davis (@sidavis) reported from Horley, England

    @Turra_bull @SkySports @jonboy79 Nobody is ramming anything down your throat. If your masculinity is so fragile that you feel threatened by people having equality and support from a club and sport then that says everything about you that we need to know.

  • Padster07 (P)addy (@Padster07) reported from Croydon, England

    @A320_gamer @SkyHelpTeam Thanks for the info, but it's still showing "no known issues" for me until I go through the broadband health checker when it does acknowledge a "temporary service issue in your local area".

  • Misshayley_1 Hayley (@Misshayley_1) reported from Kingston upon Thames, England

    I’m paying nearly £140 per month for this maybe @SkyUK will give me a better and cheaper service...

  • rundaverun93 Dave (@rundaverun93) reported from Wandsworth, England

    @GeorgeMFC18 @SkySports What a ****. Understand NOLU but cheeky shit like that...

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @SkyHelpTeam Lines are busy and your message service is rubbish. Seriously your customer service needs a revamp

  • JoshhhUTC Josh 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@JoshhhUTC) reported from Bromley, England

    @SkyUK your WiFi is terrible.

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @SkyHelpTeam Yes I do this several times a day when the connection drops. I don’t understand how this will fix the daily issue I have 🤯🙄

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    Bloody hell... 20 minutes of gag fling to get my shitty @SkyUK broadband to work. I swear they have the worst broadband ever @SkyHelpTeam

  • JamesGemmell_TV James Gemmell (@JamesGemmell_TV) reported from Wandsworth, England

    If you’re stuck inside 🌧 and missing your rugby fix this afternoon, head to @skysports Action for #STOvBLU. Entertaining game under a Newlands sun so bright it actually hurts your eyes.

  • BrendaSmiffy BSmith (@BrendaSmiffy) reported from Eltham, England

    Why is @SkyHelpTeam Broadband so poor. Every night there is a problem. Dont even bother with WiFi but can’t access Netflix and when I can it buffers. Costs a bomb too. Pony. Need a change.

  • SallyGreenbrook Sally Greenbrook (@SallyGreenbrook) reported from Southall, England

    Numerous calls to our landline (which basically never rings) from someone who claims to be from @SkyUK about our Internet connection but actually wants to gain access to a laptop. You'd think they'd give up but no.

  • matt_angelo_84 Matt Angelo (@matt_angelo_84) reported from Bromley, England

    @SkyHelpTeam Internet down again! Asking to book an engineer through mysky app again but think it’s time to cancel and move to @virginmedia This is the 3rd Engineer visit this year #poorservice

  • MunslowStephen Stephen munslow (@MunslowStephen) reported from Leatherhead, England

    @SkyUK Hi been waiting all day for an engineer but no one has turned up or been in contact. Call customer services after a 20 minute wait was told to wait 20 mins still nothing that was 2 hours ago

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • SuzW2014 Suzanne Walker, MBACP, MNCS Accred (@SuzW2014) reported

    @SkyHelpTeam It's not an outage! We just haven't been connected following house move.

  • PFCBakKieran Kieran David (@PFCBakKieran) reported

    @SkyHelpTeam Thank you I will try that. The issue is I have never received anything about my new account. I don’t know my account number or anything like that.

  • RussellTPalmer Mogwai (@RussellTPalmer) reported

    @SkyHelpTeam From checking your forums it seems I am not alone in having issue with downloading stuff from On Demand. Could you tell me what is being done to resolve the issue. As saying it is down to my ISP when it has been working fine for years does not hold water.

  • MannyMontanaro Manny Montanaro (@MannyMontanaro) reported

    @virginmedia I wholeheartedly agree, but I’ve only been with @virginmedia for less than 6 months and I’ve had more connection issues in that time than I did with @SkyUK for over 15 years!!

  • ToweringZigic ToweringZigic (@ToweringZigic) reported

    @DaveJac55098652 @Witterbird84 @SkySports Have you heard the men? They're all awful

  • deanhoadley Dean (@deanhoadley) reported

    @SkyHelpTeam I have completed the online replacement sky w remote as mine has stopped working but it says you will contact me within 3 days, that means I can't use my sky w box for more than 3 days until the replacement arrives, can you help escalate this please,platinum customer

  • ZaneHD_Football Zane HD Tweet Football ⚽ (@ZaneHD_Football) reported

    @BristolCity @SkySports Poor game to choose. Should of put Norwich on @SkySports

  • MMrunner87 Mark McD (@MMrunner87) reported

    @SkySports @iamtomskinner Load of bollocks. **** cockney banter 😴

  • Chris51141091 ChRiS.Lp.exe (@Chris51141091) reported

    @SkyHelpTeam @SkyUK I don't care I should be able to choose what I want to see on that channel not via deman 3 years you have done this & a formal complaint has been made it's a disgrace you don't take in other people's feedback feelings at all & WE ARE THE ONES PAYING for this Crap 🤬🤬🤬🤬🤬

  • MUFCWill3 MUFC_Will (@MUFCWill3) reported

    @Witterbird84 @SkySports It wasn't a duo.There were 3 of them and that was part of the problem because they were all competing for air time and it was constant blah blah blah.