Sky Outage Report in Purley, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at Sky
Sky is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: London, Orpington, Hounslow, City of Westminster, Croydon, Southwark, Wandsworth, Kensington, Brentford, Fulham, Merton, Greater London, Sevenoaks, Hammersmith and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Orpington |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Hounslow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Glen Oglaza
(@glenoglaza1) reported
from
Croydon, England
Why are these idiot #Skysports commentators banging on relentlessly about Spurs ???? This is Leeds Utd v Arsenal !! Someone tell them FFS 🙄🙄
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sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam really getting fed up with your crappy internet. Signal strength excellent download speed poor all other devices disconnected from the internet but can’t watch a film I bought from you on the sky store via my @NOWTV box. Gonna have to change broadband providers
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Sam Bean
(@SamRBean) reported
from
Merton, England
@SkyHelpTeam The last 3 days or so I have had such rubbish connection with Sky broadband. Sky Q loses connection (wired), Xbox doesn’t connect (wired), and phones don’t do anything when using WiFi. Download and upload speeds are all over the place. Help?
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Siân Rilstone
(@SianRilstone) reported
from
Wandsworth, England
My @SkyUk broadband dropped out for several minutes three times during my #NHS virtual clinic today. Do you know what’s more difficult than doing a virtual clinic without internet? Complaining or getting help from @SkyHelpTeam (1/2)
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Basheer Khan
(@BashWords) reported
from
Wandsworth, England
Imagine the outcry if someone made a sob story about a poor little German girl in occupied France during WWII. Well that’s exactly what @SkyUK has done with @TheSecretGarden and Partition. The opening scenes are a literal whitewash 😡
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Phil
(@phil_cullum) reported
from
Eltham, England
Who designed the new @SkySports app, absolutely useless, slow , cumbersome, hard to navigate. Bring back the old one.
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sweelee
(@sweelee1) reported
from
Bromley, England
@SkyHelpTeam internet not working but was fine this morning. Is there something going locally?
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The Lady
(@French_Fancies) reported
from
Banstead, England
@Ford8643 @SkyUK Honestly! It’s ridiculous… My next step will be a formal complaint as I am meant to be working from home!
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Billy Best
(@billybest99) reported
from
Bromley, England
@SkyUK can you contact me about adding anytime talk to my package please. Every time I call you the automated service hangs up.
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The Lady
(@French_Fancies) reported
from
Banstead, England
@SkyUK It’s ridiculous, I have an issue with my hub I cannot speak to a person I’ve gone through all the tests online and the link and that’s it brick wall up,as soon as I can leave sky I will do!
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Hayley Kenny
(@hayleykenny) reported
from
Lambeth, England
@OpenreachHelp hi I reported a problem on Monday lunchtime - we have no internet connection and it’s an external issue according to @SkyHelpTeam - when will someone arrive? I work from home and haven’t been able to do so for FIVE DAYS
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sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam need help with the download speed of my internet
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Gokhan Vardar
(@GokhanVardar1) reported
from
Kingston upon Thames, England
Can @SkyUK @SKYbroadbandPH @SkyNews can reinstate my landline and broadband. Don’t have both services for awhile and can’t get any help.
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TheSpainTrain
(@TheSpainTrain) reported
from
Lambeth, England
What ******** is this new @SkySports app all about? How do I get the old one back?
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sophie b
(@phiebramley) reported
from
London, England
@StewartTaylor92 @SkyHelpTeam My down load speed is at 0
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Iwaniooo
(@Showerman_Iwan7) reported
from
Southall, England
@SkySports Get ******** over it...contact sport anything is bound to happen
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Mark Phillips
(@wondermouse) reported
from
Hammersmith, England
@SkyHelpTeam trying to help an elderly lady reset her sky PIN. It failed to do from Sky box. Went online but couldn’t link her account number to sky ID. 1/2
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Simon
(@SimonPrindy) reported
from
Richmond, England
@SkyUK please don’t send me offers for LFCTV as I am mor likely to cancel my subscription instead of taking up this offer!
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Rob Worthington
(@WorthyRW) reported
from
Epsom and Ewell District, England
@jackdavy24 @SkyHelpTeam I have the same problem. Some help would be very welcome @SkyHelpTeam
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Mark Phillips
(@wondermouse) reported
from
Hammersmith, England
@SkyHelpTeam 2/2 website said call 0344 241 1280 this just sends us back to web again! Please help as she can’t access recordings on her sky box!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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it’s all about today
(@GaryFTM) reported
@SkySports Absolute joke….@fia are the worst governing body in any sport
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andrew.r.davidson
(@andrew_r_writes) reported
@Saurabh_Tactics @MirrorFootball @SkySports Think you'll find people can be outraged at more than one thing, especially when it comes to horrible bastards like Barton & Zouma and countless others in our society.
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Live Game Services Suk
(@denquility) reported
@SkyHelpTeam Dear Sky, you gave me unlimited data. Now cut the **** out with the kill switch on VPN. I’ll be happy to pay @BT the exorbitant money they were going to charge me, without waiving a single fee. Ive had it with this nonsense now. Dont tell me its my connection.
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Nicole W
(@Nicolew1709) reported
@SkyHelpTeam please can you let me know how to stop receiving promotional post from sky addressed to ‘the homeowner’ it’s a waste of paper and I’ve never subscribed to this.
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Sadiq
(@Manutdmiah) reported
@SkyHelpTeam Very poor! Me: My price was inclusive of your annual price increase. Why subsequently send me a note highlighting that my price has increased on my account? Sky: We send this every year Me: You’re saying you make the error every year? Sky: Yes #CustomerService
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Sarah Willoughby
(@little_eppers) reported
@SkyHelpTeam trying to sort out my broadband being down and not getting anywhere! Help!!!!!
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Ciara McLellan
(@CiaraMclellan) reported
@SkyHelpTeam Hi. Ordered a new phone this morning. Received an email asking me to sign credit agreement but when I go into my account it’s not there. Can you help pls?
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James from nowhere
(@ydx26xrn8x) reported
@smilerrita @SkyHelpTeam And sky are also putting up all their prices. Really bad service and disgusting time to hit us again
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Aaron Hughes
(@hugheswa2) reported
Pay for @SkyUK UHD and its darker than the bricks in a chimney! Fed up of paying for services and they are just absolutely dire! Between TV issues and Internet issues, after over 10 years I think I'll be getting rid this year.
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FrankRabbit25
(@FrankRabbit25) reported
@SkyHelpTeam I'm having issues with my #SkyVIP account. Please can you help? I'm trying to sign up to the @AppleTV trail, but the app isn't letting me register the email verification, and I can't sign up via any other method than the SkyVIP app.