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Sky outages and service status in Purley, England

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Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Purley, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 11, 2:09 AM GMT+1.
  • 56% Internet (56%)
  • 23% Wi-fi (23%)
  • 11% TV (11%)
  • 7% Total Blackout (7%)
  • 1% E-mail (1%)
  • 1% Phone (1%)

The latest reports from users having issues in Purley come from postal codes CR8 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Purley, England

The most recent Sky outage reports came from the following cities: Croydon, Southwark, Wandsworth, Orpington, Purley, Caterham, Fulham, Lewisham, Thornton Heath, Mitcham, Westerham, Surbiton, Epsom, Wallington, and Kingston upon Thames.

CityProblem TypeReport Time
Croydon Wi-fi 15 hours ago
Croydon TV 2 days ago
Southwark Wi-fi 2 days ago
Southwark Internet 2 days ago
Wandsworth Wi-fi 3 days ago
Wandsworth Internet 3 days ago

Nearby cities with recent reports

Croydon

5 recent signals

15 hours ago
Southwark

4 recent signals

2 days ago
Wandsworth

3 recent signals

3 days ago
Orpington

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • fulhamnonny
    Rhi (@fulhamnonny) reported from Camberwell, England

    @SkyHelpTeam A second day of no internet.. This means 1. I cannot do my job as I’m WFH. 2. I cannot study/ revise for my uni exams next week. I’m wondering WHEN service will be resumed. I can see the connection box from my window and 2 different engineers (3x) visited yesterday.

  • NatalieNooNah
    Natalie 🦋 (@NatalieNooNah) reported from Camberwell, England

    He said ‘is it the normal way?’ To which my partner replied ‘how would you spell my surname the “normal” way?’ He tutted and put the phone down again 🙄🙄🙄🙄 we are FED up with our current supplier and just want to switch to @SkyUK instead of them, we can’t fill in forms online

  • martinjorourke
    Martin O'Rourke (@martinjorourke) reported from Wandsworth, England

    @SkyHelpTeam hi, my phone line has been down for 3 weeks, I've tried everything online to fix it but it's still not working, how can I speak to someone?

  • flchambers_
    Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam Hi, tried all the steps. Was told there’s an outage in the area at midday. Didn’t know if you knew how long we’re expected to be out for?

  • vinke_rob
    Rob Vinke (@vinke_rob) reported from Sutton, England

    I cannot download any @Channel4 programs onto my @SkyUK +HD Box. BBC and ITV are fine. Does anyone else have this issue? #asktwitter

  • kmckeand
    Kate McKeand (@kmckeand) reported from Wandsworth, England

    @SkyUK I’ve had no broadband for 10 hours and can’t get any information about when the issue will be fixed?

  • MRMyates
    Matt (nee Reggae) Yates (@MRMyates) reported from Hooley, England

    Somebody deleted my recordings of #righteousgemstones season2 on the @SkyUK box and there is no eps at all on catch up! What’s going on @SkyHelpTeam?! Help me! 🙏🏻

  • PatrickKeyte
    Patrick Keyte (@PatrickKeyte) reported from Camberwell, England

    @SkyHelpTeam Can I double check there is an outrage? My Sky app says there is but it doesn’t say there is online. Would it help if I DM’d my postcode?

  • LauraGreenawa12
    Laura Greenaway (@LauraGreenawa12) reported from Merton, England

    @BeckyEverson @SkyUK @virginmedia Nope, virgin always lagging or down completely, have to reboot or switch between 2g or 5 g

  • MrMonsterMagic
    Steve (@MrMonsterMagic) reported from Redhill, England

    @SkyHelpTeam is there a problem in RH1 postcode? My internet has been dropping all day.

  • Empower2Perform
    Shameema Yousuf (@Empower2Perform) reported from Wandsworth, England

    @SkyHelpTeam not very helpful when a customer support individual says “i’ll call you right back” but never does. One of the reasons I’ve left but I do need to get your equipment back so please get someone to contact me please. Even that returns process Sky couldn’t manage. Thanks

  • WendySimmonds69
    Wendy Simmonds (@WendySimmonds69) reported from Kingston upon Thames, England

    @SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???

  • illymus
    Illy Mus 💙 (@illymus) reported from Camberwell, England

    @SkyHelpTeam @SkyUK so you have plenty of agents on messenger if someone wanted to buy a Sky package but no one at all if I have faulty equipment. Nice way to treat loyal customers. I need the convenience of Messenger as I have very little time to call.

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam Unacceptable..once again abdicating and responsibility for q customer

  • b7xt2mw4pz
    I, Claudia (@b7xt2mw4pz) reported from Bromley, England

    @SkyHelpTeam You’re welcome Matt!! It’s a pity OPENREACH/KELLYS don’t strive for the same high standards as Sky!! Appalling experience with them y’day, damaging my property and have to have the router ON THE FLOOR RIGHT NEAR MY FRONT DOOR!! AWFUL 😡

  • denyermc
    Mary Denyer (@denyermc) reported from Headley, England

    @SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!

  • CraigWiIIiams
    Craig Williams (@CraigWiIIiams) reported from Camberwell, England

    @SkySports this is nonsense. Not one player went anywhere near him to console him after the Musiala/penalty **** up. Clearly a disconnect.

  • TheEyeCasting
    The Eye Casting CDA (@TheEyeCasting) reported from Camberwell, England

    @SkyHelpTeam I don't have a Sky landlines 🙄. Why do I have to call at to cancel something ? I tried calling was on phone for an hour to be told it wasn't possible to cancel then getting transfered somewhere else. Obviously making it as difficult as possible. Still have service I don't want.

  • nipmeister
    Paul Emery (@nipmeister) reported from Wandsworth, England

    @adfleming @SkyHelpTeam Same issue - unable to work!!!

  • MrJohnSeager
    MrJohnSeager (@MrJohnSeager) reported from Croydon, England

    Just seen the details for #skysports and their UK #bundesliga deal - let’s just say it’s a bad one - no 2.30 games due to 3pm uk blanket ban - no 2.Bundesliga games apart from playoffs - no mention of highlights - I have to switch to sky sports something I said I will never do

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Andy2if
    Andy (@Andy2if) reported

    I never watch a #rugbyleague game on @SkySports red button without the coverage going off. It’s absolutely appalling.

  • ope_y3mi
    Omo Balo Dey For You🫵🏽 (@ope_y3mi) reported

    @eurofootcom @SkySports Someone I'm sure has never even won anything for 87million. God punish Bournemouth

  • Sara520S
    Sara Brooks (@Sara520S) reported

    @IPL Kurunal’s bowling action so bad. He is just throwing the bowl. How is this allowed? @skysports

  • kayleahapp
    kayleah appleby (@kayleahapp) reported

    @SkySports without fail your sky sports+ is always messing up when the rugby is on dropping sound,score/tackle count/time played and picture always messing up. How long is this gonna keep going on absolute joke

  • Allergic2Spuds
    𝓖𝓖 (𝓖𝓪𝓵𝔀𝓪𝔂 𝓖𝓸𝓸𝓷𝓮𝓻) (@Allergic2Spuds) reported

    @PremSportsIRL @No1shaygiven Was this Kenny Cuninghams skysports pitch ? He def has the Arsenal hate agenda down to a t.

  • StunneR_OTD
    Lord Martin (@StunneR_OTD) reported

    @FabrizioRonald0 @SkySports I agree. It was damn near impossible for him to score from that angle. That’s why he’s the goat.

  • SimonBib
    Simon Nicholl (@SimonBib) reported

    @SkySports And saying 'we' when referring to Ipswich doesn't help your cause either! 🙄

  • CherryWhitePins
    Cherry & White Pins (@CherryWhitePins) reported

    Fancy paying my Sky bill then? Hardly ever on main channels shoved out soon as SkySports+ came out, poor quailty as always, how is it 2026 and we dont have camera angles to show all sides of tries and challenges from a Billion £ company!

  • jacks1973_66835
    jackie wales (@jacks1973_66835) reported

    Trying to watch @SuperLeague on the @SkySports app is like pulling teeth it’s like they don’t give a crap at all been same all weekend #rugbyleague

  • nevertoosoon25
    . (@nevertoosoon25) reported

    @eurofootcom @SkySports This dude sucks, he had 2 good games and that’s it, Brazil tax 😭