Sky

Sky Outage Report in Purley, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 03/21/2026 16:45

March 21: Problems at Sky

Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (47%)

    Internet (47%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: London, Brentford, Southwark, Hammersmith, Croydon, Fulham, Mitcham, Kensington, Orpington, City of Westminster, Hampton, Wandsworth, Caterham, Hounslow and Westerham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomBrentford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • maburte003 maburte003 (@maburte003) reported from Croydon, England

    @SkyHelpTeam sky I’m trying to get through to some one who can deal with an issue with my box. Can you help ?

  • EduardoVarpola Eduardo Varpola (@EduardoVarpola) reported from London, England

    Hi guys! @SkyHelpTeam I’m having massive issues to make a connection with my server’s work, it say something about a “unsuccessful domain name resolution” please fix this ASAP, we need to work! Thanks 🙏!

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • flchambers_ Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam Hi, tried all the steps. Was told there’s an outage in the area at midday. Didn’t know if you knew how long we’re expected to be out for?

  • imogenpowell Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England

    @OpenreachHelp I believe @SkyUK are waiting for an update from you as we have no connection date, hence my direct tweet to find out what’s going on. Can you help?

  • RetiredChav Danny Flo (@RetiredChav) reported from Croydon, England

    @HillF1 well said Damon! The only only one with sense on the Skysports team. Max was totally at fault and never making that corner and could have killed Hamilton.

  • 9ElmsArtsRev Nine Elms Arts Ministry - Rev. Betsy Blatchley (@9ElmsArtsRev) reported from Wandsworth, England

    Loving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and unnecessary in a T20 of this calibre #SuperKent #t20finalsday #VitalityBlast

  • 9ElmsArtsRev Nine Elms Arts Ministry - Rev. Betsy Blatchley (@9ElmsArtsRev) reported from Wandsworth, England

    Loving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and disrespectful in a T20 of this calibre #SuperKent

  • hpsescapades Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Anyone else around #Northcoteroad having @SkyUK @SkyHelpTeam #broadband issues?

  • hpsescapades Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Anyone else around #Northcote road having @SkyUK #broadband issues?

  • flchambers_ Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam We’ve had no internet since 10:30am (Wandsworth). Can you tell us what the issue is and when it’s likely to be back pls? 🙏🏼

  • dadauk456 Dd456 (@dadauk456) reported from Horley, England

    @SkyHelpTeam looks like your service is shitting the bed again. What’s the story today?

  • dadauk456 Dd456 (@dadauk456) reported from Horley, England

    @SkyUK hi. Sky is not working. Any news on when it could be back up and running?

  • dadauk456 Dd456 (@dadauk456) reported from Horley, England

    @SkyHelpTeam any news yet on when your broadband service might be capable of providing a service?

  • DontCallMeJon It's Jonathan (@DontCallMeJon) reported from London, England

    @SkyHelpTeam No. He just said “until the problem is fixed we can’t install Sky Q”. 🙄

  • helen0107 Helen Charlesworth 💙 (@helen0107) reported from Bromley, England

    @SkyHelpTeam Any issues in the BR5 area with internet? Mine has been off more than on all day!

  • njb81 Natalie Richardson (@njb81) reported from Richmond, England

    @SkyHelpTeam hi team - my network speed has dropped below your minimum guaranteed for quite a few days over the last 30, how do I manage a refund as per your guarantee ?

  • kmckeand Kate McKeand (@kmckeand) reported from Wandsworth, England

    @SkyUK I’ve had no broadband for 10 hours and can’t get any information about when the issue will be fixed?

  • hpsescapades Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Hi, @SkyHelpTeam I am having #broadband issues. The connection keeps dropping. Are there any known issues in SW11 1NG area? If not, there is one!

  • imogenpowell Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England

    @OpenreachHelp Thanks for coming back to me. Yes, it’s a ‘mare. I spoke to provider this morn and they didn’t mention escalation. @SkyUK can you help please?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • DannyBrooker5 D.B (@DannyBrooker5) reported

    @MichaelBensonn @SkySports Getting stupid now….

  • KA281183 Bluebitlon ⭐️ ⭐️ (@KA281183) reported

    @Sw3Romeo @AbsoluteChelsea @SkySports Thankfully you’ll never be anywhere near Stamford Bridge to express any views👊🏻

  • Rasul62011141 Rasul Abdul-Aziz (@Rasul62011141) reported

    @Floyd20051 @MichaelBensonn @SkySports You've just got to treat it for what it is & thays exhibition match ups se as Jake Paul's doing seems to be paying well

  • coll1gan1888 Ian (@coll1gan1888) reported

    @SkyUK @SkyHelpTeam hi my Internet has suddenly dropped and the self fix isn't doing anything? #skybroadband

  • Gary_Cookson Gary Cookson (@Gary_Cookson) reported

    @SkyHelpTeam hi, I had temporary but serious internet problems for a short while this morning. Sorted now but is there any way of working out if there was a service interruption or if the problem was at my end please?

  • Jac_the_Tripper Jac_the_Tripper (@Jac_the_Tripper) reported

    @SkyHelpTeam Is there an issue in the Stafford area? My broadband and TV box aren’t working, nor is my Sky Mobile 4G so I can’t do the help thing. This is the second time in 24 hours and I need it for work 😡

  • twillerton Terry Willerton (@twillerton) reported

    @SkyHelpTeam Thanks Becca, mixed messages, website says all working and no problems, phone line says issues at exchange. Don't want to book engineer, as it may not need a visit

  • twillerton Terry Willerton (@twillerton) reported

    @SkyHelpTeam Hi guys, can you look into how long our Internet will be down for, went off early hours. When I ring I just get a message say there is a problem at the exchange.

  • Zachary__reeder zachary f reeder (@Zachary__reeder) reported

    @SkyHelpTeam No thanks I'm just going to cancel . Assuming that if you can't fix your problems in 3 years it isn't happening . And from reading the tweets you guys reply too I'm not the only one :S agh well just another customer lost hey .

  • hanlucyel Hannah (@hanlucyel) reported

    @SkyUK No idea why you’re charging me for an account I no longer have - you are chasing me for money and I’ve already notified you multiple times I have switched providers!! When I try and call customer service they just ask for card details, can’t get through to a human. A joke