Sky Outage Report in Purley, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: Hammersmith, London, Southwark, Croydon, Fulham, Mitcham, Kensington, Orpington, City of Westminster, Hampton, Wandsworth, Caterham, Hounslow, Westerham and Surbiton.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
Pathetic customer support and help from @SkyUK broadband - activated almost a week ago and still struggling to get internet connection - everytime the customer support just reads out a same generic script involving turning the router on and off - unbelievable
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Louise S
(@LJS111) reported
from
Lambeth, England
*******, Geoff. That’s harsh. Maddison should have just walked off. #SkySports
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
@SkyHelpTeam I don’t think you understand me at all. I’m saying workmen turned up with no warning. They ripped cables down and were taking the telephone pole down. We weren’t warned of any work.
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GingerLolz
(@LorraineThorn) reported
from
Merton, England
@SkyHelpTeam Yes, local issue reported, which could take up to 2 hrs to resolve (I first got this response when I checked at around 10pm last night) thanks for your quick response!
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Truda Spruyt
(@TrudaSpruyt) reported
from
London, England
@SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer
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Justin Leeper だよ！
(@JustinLeeper_yo) reported
from
Bromley, England
1 hr & counting on phone with @SkyUK after no one showed up for our broadband setup appt. between 8:00 & 13:00 today. It’s now 18:30. Their solution? Go to the back of the line, sport - as in reschedule for Aug. 15. If that isn’t the start of a lovely business relationship…
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
@SkyHelpTeam hi I’m not at home but my dad informed about 2 hours ago that the internet went down and workmen had turned up outside our house cutting wires and destroying the telephone pole nearby. Why has this happened? Would have been nice to have been told work was starting.
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Sammie
(@Sammie3982) reported
from
London, England
@SkyUK your service is crap! All I wanna do is put my programme on and sleep! But I can’t! The sky box’s have no signal! My iPad and phone have no internet!! How hard can it be?? 😔
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GingerLolz
(@LorraineThorn) reported
from
Merton, England
Internet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?
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Wendy Simmonds
(@WendySimmonds69) reported
from
Kingston upon Thames, England
@SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
@SkyHelpTeam As I said I’m not home right now and because there was no internet at home for two hours my dad was forced to go into London to work. I’d like to know why workmen turned up outside, cut wires and took a telephone pole down and we weren’t given warning.
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Andy stedman
(@andy_stedman) reported
from
Hammersmith, England
@SkyHelpTeam having real trouble with the paramount+ app on my Sky Q 2TB box, it won't play hardly any video's, just crashes and says I should reset my router!, very frustrating ! Please fix !
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🏴🕹Skinny does gaming 📸🇸🇪
(@SkinsELive) reported
from
Lambeth, England
Anyone else having issues with @SkyUK internet dropped - just in time for my electric to run out as well
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Robin Evans
(@robin1302) reported
from
Brentford, England
@SkySports @Tyson_Fury Never wanted it anyway. As soon as Joshua called his bluff it was obvious this would happen.
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Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK Is there a problem with your wifi in south London? Real problems for 24hrs+
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Craig Williams
(@CraigWiIIiams) reported
from
Camberwell, England
@SkySports this is nonsense. Not one player went anywhere near him to console him after the Musiala/penalty **** up. Clearly a disconnect.
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I, Claudia
(@b7xt2mw4pz) reported
from
Bromley, England
@SkyHelpTeam You’re welcome Matt!! It’s a pity OPENREACH/KELLYS don’t strive for the same high standards as Sky!! Appalling experience with them y’day, damaging my property and have to have the router ON THE FLOOR RIGHT NEAR MY FRONT DOOR!! AWFUL 😡
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Hayden 🚢
(@MarketerHayden) reported
from
Wandsworth, England
Hi @SkyHelpTeam broadband is down in the SW11 area. It was working fine earlier as I managed to do some work. Please can you advise! #skybroadband #SW11
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mya
(@1980smya) reported
from
Richmond, England
how are sky gonna cancel my broadband without telling me and then reset it up as more expensive and a month after my move in date SOME PEOPLE WORK FROM HOME!!!!!!! @SkyUK i hate u already
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Silka
(@silkskt) reported
from
Camberwell, England
@SkyHelpTeam I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kingjaspergaming YT
(@Kingjaspergamin) reported
@SkyHelpTeam @SkyUK #sky #skywifi , my wifi was working but it’s just gone down again and it says there is an outage again
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Julia Selwood
(@JuliaSelwood) reported
@SkyHelpTeam What is happening with the Internet in the South East, I have children who are driving me crazy as it's gone down again!!! PLEASE HELP
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Wavy
(@Wavy93557844) reported
@SkyHelpTeam still no internet. is there a way I can move provider without a cost because your service is abysmal?
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Wayne
(@waynemckendry) reported
@SkyHelpTeam internet still down has been since about 18:00 yesterday. I'm unable to attend a work meeting online. Whats going on? I rely on my broadband for all or my home. Including TV. So currently paying for a service I cant use.
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DamnedMenace
(@DamnedMenace) reported
@Leafylou69Lea @GawthornL @SkyUK I am having the same issue. Hotspot is too slow for me to connect to my network. Working from home is a mare when your provider can't deliver.
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richard keenan
(@richardkeenan2) reported
@giles_gary @SkyHelpTeam @skytv My sky Internet is down in llanelli since last night
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Ƨwαggahhв ─╤╦︻ ˢʷᵃᵍ
(@NRMLB) reported
@SkyHelpTeam Any idea on timescale for Broadband fix?? #skybroadband #skybroadbanddown no service since yesterday afternoon 🤔??
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Julia Selwood
(@JuliaSelwood) reported
@SkyHelpTeam what's going on with your Internet in the South East, from 6pm untill 10.30 it was down, now back down again this morning, I'm going to need to start drinking soon if not sorted out!!!
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faye
(@m0on1ightt) reported
@SkyUK I AM SLOWLY DYING IF YOI DONT FIX THIS I AM GOING TO DIE
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richard keenan
(@richardkeenan2) reported
@Elliotd25851456 @MaloneyFabian @SkyHelpTeam Not working in Llanelli