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Sky Outage Report in Purley, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 01/23/2026 05:50

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: Reigate, London, Orpington, City of Westminster, Hounslow, Southwark, Twickenham, Morden, Croydon, Epsom, Wandsworth, Fulham, Brentford, Redhill and Hammersmith.

Loading map, please wait...
City Problem Type Report Time
United KingdomReigate E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomOrpington Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • matt_angelo_84 Matt Angelo (@matt_angelo_84) reported from Bromley, England

    @DakersL @MartinSLewis @SkyHelpTeam Login to your sky account and got to subscription. Should be listed there 👍🏼

  • matt_angelo_84 Matt Angelo (@matt_angelo_84) reported from Bromley, England

    @NickDixonITV @MartinSLewis @SkyHelpTeam That’s my problem. Stop it matt they say... think about yourself they say...

  • glebefootball Glebe Football Club (@glebefootball) reported from Bromley, England

    I’ve just come off the phone to @SkySports and @btsport both companies are not charging rental to sports clubs from 15/3/30 a real help @KentishFootie @SCEFLeague

  • Emma_L12 Emma_L (@Emma_L12) reported from Kingston upon Thames, England

    @SkyUK I’m a bit disappointed, I was waiting for a call back the other day and it never happened. Arranged an engineer as a last resort when I really want to leave completely, but got taught into it. Was promised they would look into a better date/shorter time, didn’t hear back.

  • bradylady1986 Lee Brady (@bradylady1986) reported from Merton, England

    @SkyUK what rubbish. Attempting to cancel my subscription after years of poor TV signal and get the recorded message ‘we’re closed. Please call back between 8:30am and 8:00pm’... note that the time for this was at 7:50pm.

  • hornetboy84 john parslow (@hornetboy84) reported from Brentford, England

    @RobGooders @jffcpfc @SkySports I’ve seen it from all Angles . No heads actually clashed - he leant in and pushed his chest at him. Zaha pushes him in the face so that should a red ... but I agree just let it go as caps was stupid and was baiting him. Meanwhile - elbow in face on Kabasele ....

  • porridge77 John Porritt (@porridge77) reported from London, England

    @DrPoults @SkyUK @SkyFootball Hi, I used this number 08001512747 it’s automated. When prompted tell them you want to cancel sky sports. They give you the option to pause. Took me five mins. Good luck.

  • richardhowle Richard Howle (@richardhowle) reported from Bromley, England

    @SkyHelpTeam Ok. This just goes to the help pages on the website, which as I explained before I have already looked at. If the only way to get an email is by making a complaint. I would like to make a complaint about your help pages. Please send me details of how I do that.

  • rajeevdatta Rajeev Datta (@rajeevdatta) reported from Brentford, England

    @JezzaH99 @bradyboyqpr @SkySports @skytv That’s not what Sky would want to do. They live & die by their subscriber figures.Seeing loads of folk cancel & run the risk of losing them to others wouldn’t be commercially smart.They’re best off acknowledging current situation & then making gesture to the current subscribers.

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    @jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @superhoops10 @SkyUK Online doesn't work

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    Was just about to leave @SkyUK as the broadband was too slow. They upgraded me to superfast broadband which should have been done by today and they have now advised that it will be another week. Great way to treat your customers #angry #skybroadband

  • MrDavidJCollins David Collins (@MrDavidJCollins) reported from Camberwell, England

    @SkyUK Stopping customers from cancelling sport’s subscription by not allowing u 2 cancel online and having to wait over an hour to speak to a member of staff, so u give up..disgusting

  • petermc66 Peter McKay (@petermc66) reported from Hounslow, England

    @oliveriswriting @DBanksy @BritanniaLtd Along with #virginatlantic and #skysports who weren't exactly helpful with people sports package getting rid of that as soon as and Britannia hotels are know for being poor anyway #aldephiliverpool

  • gjrrox Gary Russell  (@gjrrox) reported from Bromley, England

    @ashby44 @SkyUK @SkyHelpTeam I believe you can mate & of cause I will look into it , once again tho it’s the customer doing the heavy lifting. I don’t mind sky using my money for other services e.g movies.

  • LudoOrlando Ludovica Orlando (@LudoOrlando) reported from Lambeth, England

    @SkyHelpTeam All down in Lambeth too!

  • JoshhhUTC Josh 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@JoshhhUTC) reported from Bromley, England

    @SkyUK my internet signal is so bad that I have to use my own data... it’s ridiculous.

  • djwisednb DJ Wise (@djwisednb) reported from Wandsworth, England

    Had #skyq for 4 months now , it has frozen everyday 2-3 times a day, ive rebooted it updated the software and taken it back to factory settings @SkyUK this shit is costing me £140 per month I’m going to cancel my subscription and throw the box out the window unless you help me

  • erskineandrew Andrew Erskine (@erskineandrew) reported from Sevenoaks, England

    For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.

  • Ashishpatel1972 🧑🏿‍🦼Ash Patel🧑🏿‍🦼 (@Ashishpatel1972) reported from Croydon, England

    @harispurs82 @SkyHelpTeam @virginmedia Hence my point initially being Brandon owns a fraction of VM I don’t see them doing what Sky have done for for their customers. @skytv are far better for customer service.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • getrdy4dove Ellie -- arcane spoilers . (@getrdy4dove) reported

    Can't believe @SkySports just premiered a new live action trailer for #HaloInfinite, that **** was 🔥!

  • Simon_M72 Simon (@Simon_M72) reported

    Does anyone, ANYONE really give a **** about all stats that @SkySports throw up every match 🤔 the only one that matters is the one in the top left corner of my telly 🙄 #CHEMUN

  • KER1NS17 Nik Kerins (@KER1NS17) reported from City of Kingston upon Hull, England

    Millions and millions off pounds off shite ******* awful that !! How can @SkySports charge for that **** !! #CHEMUN

  • Zanda33 Deb Tierney-Alexander (@Zanda33) reported

    @SkyHelpTeam internet down since 11am yesterday service status has no information on when this will be resolved as suggested by you for your customers to go to the link to find out which provides nothing ! ME12 area

  • AndrewCreak Andrew Creak (@AndrewCreak) reported

    .@SkyHelpTeam what’s going on with the mobile service? 2 days I’ve had no connection in my home where I normally get good service. Thankfully your wifi has been working okay for the last few days so have been able to continue working.

  • JRichyyyy Joe (@JRichyyyy) reported

    Carra gave McTom MOTM? Terminate his contract @SkySports

  • gaffney_sierra Sierra Reid (@gaffney_sierra) reported

    @SkyHelpTeam why have I been waiting three days for a response on FB and now half an hour on twitter DM? It's like you're deliberately giving me no choice but to spend a fortune calling you and being put on hold for a stupid amount of time!

  • magiczombijesus Gavin O’Driscoll (@magiczombijesus) reported

    @SkyHelpTeam no broadband for two days in the ol35sq area. Your site says there is a problem but no information on a expected resolution

  • yelyahislife Leah ✌ (@yelyahislife) reported

    @SkyHelpTeam I’ve been waiting for over 2 hours on live chat because I can’t change my sky package. Please can you help

  • blakeyi Iona Blake (@blakeyi) reported

    @SkyHelpTeam are you having issues in LE4? We can’t even access the wifi and TV keeps crashing