Sky Outage Report in Purley, Greater London, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 03: Problems at Sky
Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: London, Croydon, Hammersmith, Southwark, Hounslow, Reigate, Kensington, Bromley, Twickenham, City of Westminster, Mitcham, Southall, Wandsworth, Isleworth and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Internet | |
| London |
Wi-fi | |
| Hammersmith |
Internet | |
| London |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Hayden📸
(@hpsescapades) reported
from
Wandsworth, England
Anyone else around #Northcoteroad having @SkyUK @SkyHelpTeam #broadband issues?
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topcat500
(@theresacoote) reported
from
Brentford, England
@SkyHelpTeam haven’t been able to contact to our broadband since at least 6am this morning living in the Wembley area ha9 any know issues ?
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Hayden📸
(@hpsescapades) reported
from
Wandsworth, England
Hi, @SkyHelpTeam I am having #broadband issues. The connection keeps dropping. Are there any known issues in SW11 1NG area? If not, there is one!
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Heath
(@treepassionista) reported
from
West Molesey, England
Rubbish set up service from @skyuk. Promised smooth transition on Thursday -anything but! No WiFi - hopeless when working from home- Sky TV not working. No engineer available til next week.. not impressed.
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Sarah Martin
(@sarahMwasHudson) reported
from
Bromley, England
Nothing like working from home when you have @SkyUK …. Day 2 of no broadband and no phone …. Quality service …. Will switch to @virginmedia as soon as I can
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🌟H48 Recruitment🌟
(@natalie_h48rec) reported
from
Bromley, England
@SkyHelpTeam Landline & WiFi down for over 24 hours in the Hayes/West Wickham (Bromley) area. Could you advise when this will be up and running again please? This is now affecting the running of my business. Please advise ASAP.
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Akane Vallery Uchida
(@ZeGermanShibe) reported
from
Camberwell, England
@SkyHelpTeam Internet down / intermittent in SE17. Can't even run the test, it just doesn't connect on my PC. Router lights are all green. Will this be resolved soon?
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JEFFREY OSEI-TUTU🇬🇭
(@Drjot) reported
from
London, England
@SkyHelpTeam You need to wake up my broadband is not working.
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🌟H48 Recruitment🌟
(@natalie_h48rec) reported
from
Bromley, England
@SkyHelpTeam Thank you for the response. Could I ask why the engineers are only just working on this? It’s been down for over 24 hours?
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Ssb316
(@ssb316) reported
from
London, England
@SkyHelpTeam Please help with an issue for my Uncle. He’s reliant on Video Calls to Doctors after Chemo due to Covid. He has been informed to wait till next week. SkyQ box showing Orange light, Cables replaced, device restarted. I’ll follow up with a call tomorrow morning.
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Matt James
(@MattJamesPHIN) reported
from
Epsom and Ewell District, England
That @lionsofficial tour was dire. Awful rugby, awful refereeing, just 3 games of scrap. Not much for either side to be proud of. Currently resenting the extortionate @SkySports fees. Well done @WillGreenwood and colleagues for trying to make it sound interesting. Wasn't though.
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JEFFREY OSEI-TUTU🇬🇭
(@Drjot) reported
from
London, England
@SkyHelpTeam Absolutely terrible service from @SkyUK @SkyHelpTeam time for change
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MrJohnSeager
(@MrJohnSeager) reported
from
Croydon, England
Just seen the details for #skysports and their UK #bundesliga deal - let’s just say it’s a bad one - no 2.30 games due to 3pm uk blanket ban - no 2.Bundesliga games apart from playoffs - no mention of highlights - I have to switch to sky sports something I said I will never do
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J- Blüdhavens guard
(@Jmariom86) reported
from
Eltham, England
@SkyHelpTeam hi, I've had no fibre optic Internet since 9am today - have checked the service via the app and it seems to be OK - any help?
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Anayat Khan
(@AKhan0o7) reported
from
Croydon, England
As soon rain hit the floor my @SkyHelpTeam is slow as they waiting for 🌧 . My Internet in South London get worse. Guys please fix this issue. Many thanks
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Hayden📸
(@hpsescapades) reported
from
Wandsworth, England
Anyone else around #Northcote road having @SkyUK #broadband issues?
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SW London Bus Driver
(@spencersuckling) reported
from
Wandsworth, England
@KimberleyeLeo why do I never get a response from @SkySports when querying a comment? 🇿🇦 🇰🇪
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F O S T E R
(@alicefoster) reported
from
London, England
@SkyHelpTeam wifi and tv went down today in SE9. Have had to go to my parents to work because nothing worked even after rebooting several times. Is there an issue in the area?
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Cameron Laity
(@camlaity) reported
from
London, England
@SkyHelpTeam hi. Do you have any estimated timeframe on resolving the south east London internet outage?
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Terry !
(@terryjc) reported
from
Southall, England
@SkyHelpTeam I’ve never cancelled my account as far as I’m aware . Only upgraded over the years . I’ve been a member since before digital .
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mister Paul
(@MisterPau1) reported
@SkyHelpTeam hi. Since last night my router has been changing the network ID by itself. I reset the router and the default name comes back, then it does it again. Please help. I work from home on my computer and I can't at the moment.
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alan hendrix
(@Siralanhe) reported
@SkyHelpTeam have you got a problem with your games section loading? neon rider wont load probably grrr
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justbeingjames
(@JustBeingJames_) reported
@SkyHelpTeam - internet dies intermittently most nights between the hours of 1 - 3am , usually comes back quick but will die again Tonight it has died and has been gone for over 20 mins, no sign of coming back… I’ve done all your standard troubleshooting.. pls fix 🙄
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trevor hindson
(@trevorhindson) reported
@SkyHelpTeam loss of hundreds of channels on sky q how much will dish realignment cost blasted by 90mph winds Sunday morning,,engineer visit booked weds 3rd i sky plat customer since 1999,no one to speak to about this automated booking no fees explained zilch info given v/poor?
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JP Brett
(@JPBrett1) reported
@SkyHelpTeam I have just accepted a free 4 week trail for sky cinema. If I choose not to keep cinema after that time can you advise how I’d cancel on line? Thanks.
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Scaredy Cat
(@TopOfOurTree) reported
@SkyUK @SteveGibson69 Most electrical devices with Internet or satillite connection change automatically but Sky have to get a special guy in to fix it. It only happens twice a year can't be that hard surely 🙄🤔
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Lincoln79101
(@lincoln79101) reported
@SkySports Another Mourinho. He'll sign up to a five-year deal and probably get sacked within 2-3 years in the contract for either poor results or no trophies, but finish in the top six, alongside West Ham. 🤔
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Julie Errington
(@Julesy65) reported
@SkyHelpTeam @Jennybear84 Sky take 5 days to fix their blunder with the time change from BST to GMT - class company - obviously run by idiots - the time change happens twice a year - you’d think they’d be able to sort it out
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david hegarty
(@davidhegarty13) reported
@SkyHelpTeam Sky broadband down in PR2.
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Oli T
(@QuadError) reported
@clinicalandy @Corn_wolf @SkyUK Seconding this heartily! Tech support has been spotty for us though, and they don't half spam your postal address with bumf, but the service itself is solid!