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Sky outages and service status in Purley, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Purley, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 24, 6:28 PM GMT+1.
  • 66% Internet (66%)
  • 16% Wi-fi (16%)
  • 9% Total Blackout (9%)
  • 6% TV (6%)
  • 3% Phone (3%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 25: Problems at Sky

Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Purley, England

The most recent Sky outage reports came from the following cities: Southwark, Croydon, Redhill, Wandsworth, Orpington, Westerham, Epsom, Caterham, Banstead, Sutton, Bromley, Purley, Coulsdon, and Warlingham.

CityProblem TypeReport Time
Southwark Internet 1 day ago
Southwark Internet 1 day ago
Croydon Internet 2 days ago
Croydon Wi-fi 2 days ago
Croydon Wi-fi 2 days ago
Croydon Total Blackout 2 days ago

Nearby cities with recent reports

Southwark

9 recent signals

1 day ago
Croydon

7 recent signals

2 days ago
Redhill

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • MaxBurrell5
    Max Burrell (@MaxBurrell5) reported from Kingston upon Thames, England

    @SkySports fix the Stoke Luton stream

  • flchambers_
    Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam We’ve had no internet since 10:30am (Wandsworth). Can you tell us what the issue is and when it’s likely to be back pls? 🙏🏼

  • Dave_mfc87
    Dave (@Dave_mfc87) reported from Camberwell, England

    Third world problems, having to hotspot tablet from phone to watch #FuryChisora3 as #skywifi is down and no explanation as of yet why @SkyHelpTeam

  • flchambers_
    Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam Hi, tried all the steps. Was told there’s an outage in the area at midday. Didn’t know if you knew how long we’re expected to be out for?

  • PurveeH
    Purvee Hetamsaria (@PurveeH) reported from Camberwell, England

    @SkyHelpTeam @SkyHelpTeam @SkyUK - update on ur poor service is that you need 2 more weeks to fix this issue. And now we have to wait till 8th October without any guaranteed solution. Such a poor service in a time where internet is the most usual thing🙄 #poorcustomerservice

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam There is no button that says ‘yes I need more help’ I have spoken to the ‘mobile team’ this morning and they are utterly useless

  • pipsiicola
    Philippa🐾🐶 (@pipsiicola) reported from Whyteleafe, England

    @SkyUK hi. How do I ask for my signal to be boosted? For a few weeks now the picture on our TV breaks up &says there is no signal on all channels. Today I was dropped out for Zoom 3 times in 90 minutes!!! I check website and it says no issues in my area. Can someone help please?

  • Joybalfe
    Joy Balfe (@Joybalfe) reported from Whyteleafe, England

    @virginmedia absolute p- take on price charges £8.50 extra in this current climate. Shoddy service - time to believe in better @SkyUK

  • TubaCulosis
    Tuba Culosis (@TubaCulosis) reported from Merton, England

    @peterhill93 @PeterWellDone @SkyUK I use the Sky Superfast which averages 65mb/s to a south London address. Only £28/month and no line rental. I’d check reviews local to you as service varies locally between providers.

  • ZeGermanShibe
    Akane Vallery Uchida (@ZeGermanShibe) reported from Camberwell, England

    @SkyHelpTeam Internet down / intermittent in SE17. Can't even run the test, it just doesn't connect on my PC. Router lights are all green. Will this be resolved soon?

  • imogenpowell
    Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England

    @OpenreachHelp I believe @SkyUK are waiting for an update from you as we have no connection date, hence my direct tweet to find out what’s going on. Can you help?

  • SkinsELive
    🏴󠁧󠁢󠁥󠁮󠁧󠁿🕹Skinny does gaming 📸🇸🇪 (@SkinsELive) reported from Lambeth, England

    Anyone else having issues with @SkyUK internet dropped - just in time for my electric to run out as well

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    As if moving house without a car isn't stressful enough ..the utter ineptitude of @OpenreachHelp and @SkyUK is astounding. How difficult is it to reconnect a service that was there the day before ? Emails to both CEO with "please do better" sent . Let's see if either read..

  • martinjorourke
    Martin O'Rourke (@martinjorourke) reported from Wandsworth, England

    @SkyHelpTeam hi, is there an outage in SW17?

  • Violet_Guitar_
    Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK Is there a problem with your wifi in south London? Real problems for 24hrs+

  • midwifehippie
    Laura Bridle she/her (@midwifehippie) reported from Bromley, England

    @SkyHelpTeam my broadband has been down 3 days now ++ can you help/refund

  • neilclarke3
    Neil ❌🇬🇧 (@neilclarke3) reported from Lambeth, England

    @kaye09 @SkyHelpTeam It has not corrected since the clocks changed on the weekend. I have an older Sky box… I guess they want us to upgrade 🙄🙄 shame to confuse people especially any elderly . They need to address the issue

  • nipmeister
    Paul Emery (@nipmeister) reported from Wandsworth, England

    @adfleming @SkyHelpTeam Same issue - unable to work!!!

  • SabinaNKhan
    Sabina Khan (@SabinaNKhan) reported from Croydon, England

    @SkyHelpTeam can you please urgently assist - our broadband has gone down and the landline is dead so I can’t call your customer services. I need to get back online urgently for work.

  • illymus
    Illy Mus 💙 (@illymus) reported from Camberwell, England

    @SkyHelpTeam @SkyUK so you have plenty of agents on messenger if someone wanted to buy a Sky package but no one at all if I have faulty equipment. Nice way to treat loyal customers. I need the convenience of Messenger as I have very little time to call.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • D_Milito97
    diego milito 🇵🇹 (@D_Milito97) reported

    @6thumbs @joethomlinson @SkySports He's trying to tell you that the tactics was ****

  • jassemalalless
    جاسم العلّص Jassem (@jassemalalless) reported

    I am extremely frustrated and disappointed by your services and the way your company treats its customers. This experience has been very disappointing, and I expected a much higher standard of customer care @SkyUK

  • Iloveholly
    Gemma Corfield (@Iloveholly) reported

    @SkyHelpTeam hi, I need your help, My Mum brought new Broadband, we had a man fixed our new Broadband but he forgot to do the Internet Connection on the Sky. Can you teach me swap the old Broadband to New Broadband? I did press Reset. It’s mentioned Confirm

  • ThinkdontSee
    . (@ThinkdontSee) reported

    @TouchlineX @SkySports wtf is this rankings

  • AP_CFC21
    Rogerman™️ (@AP_CFC21) reported

    @SkySports Sack Paul Merson had low iq when he played was an alcoholic and sheinked his brain even more! Who ******** hires this ****

  • superdavo87
    Mark Davies (@superdavo87) reported

    @SkySportsPL @SkySports It’s difficult on the bench and doubt he’d bother in training! All problems seems legit 12months on, surprised Villa would entertain it! Al halal next season almost guaranteed! Average players can score great goals occasionally!, this was one of them! Total *******!

  • StreamCityTv
    StreamCityTv (@StreamCityTv) reported

    @6thumbs @joethomlinson @SkySports The point is it was a stupid tactical decision

  • pondviewer12
    Pondviewer12 (@pondviewer12) reported

    @SkyHelpTeam Please could you help?

  • AlexFattahi
    Alex Fattahi (@AlexFattahi) reported

    @SkyHelpTeam absolute disgraceful service & rude staff. Had to take unpaid leave for the 2nd day now & still not broadband. Service agent ‘Subhajit’ said I wasn’t allowed to cancel!!!!

  • MathewMcC42084
    Mathew M Thompson (@MathewMcC42084) reported

    @SkySports I STOPPED WATCHING MIDWAY THROUGH THE GROUPS TRIED WATCHING SONE KNOCK OUT. WILL NEVER WATCH ANOTHER @FIFAcom event or @FIFAWorldCup as this had been a shambles from the start. Disgusting two tier visa rules,breaking the game in to 4Qs,HALF TIME FINAL SHOWS YOUS ARE CORRUPT CUBTS