Sky

Sky Outage Report in Purley, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 11/21/2025 00:55

November 21: Problems at Sky

Sky is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: Southwark, London, Croydon, Hammersmith, Brentford, Hounslow, Wandsworth, Southall, Kensington, City of Westminster, Greater London, Fulham, Richmond, Redhill and Reigate.

Loading map, please wait...
City Problem Type Report Time
United KingdomHounslow Internet
United KingdomHounslow Internet
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomSouthwark Wi-fi
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • gww1996 George⚽️ (@gww1996) reported from Hounslow, England

    @SkyUK Sort out your crappy internet .. been down for 24 hours ! Stupid .. pay for a service to not even get it

  • cjLiam1 Liam J C (@cjLiam1) reported from Wandsworth, England

    @SkyUK waited all day for my engineer not to arrive with no call to say why. Now on hold for an hour to reschedule. What a joke of a service

  • ivoretienne 🙏🏾Ivor Etienne🧡 (@ivoretienne) reported from Brentford, England

    @DavidJonesSky So disappointed in you David Jones had a lot of respect for you as a presenter & professional broadcaster at @SkySports @SkySportsNews but the way you shut the discussion down showed a lack of respect for Gary & his views means I won't see you in the same light again.😔 #letdown

  • tiggsie Sarah Ward (@tiggsie) reported from Kingston upon Thames, England

    @JackieSmith_nmc @virginmedia @SkySports Thankfully 😅 but looking at the twitter feed the communication with all their other customers seems really bad

  • BellsSport Bells and Whistles Sport (@BellsSport) reported from Brentford, England

    Poor ref how no points been taken off is beyond me #RiakporheMassey #boxing #Nxtgen #Yorkhall #skysports #bellsandwhistlessport 🥊

  • DarrenJoey darren jordan (@DarrenJoey) reported from Brockham, England

    Definitely time to cancel my @SkySports subscription, only the muppets at @premierleague can possibly think VAR is worthwhile!! #varkillingfootball

  • fmasefield Fraser Masefield (@fmasefield) reported from Hammersmith, England

    Brilliant analysis but the poor drunk/hung over cameraman got a right bashing from @Athersmike, @WardyShorts and @nassercricket!! 😂 #ENGvSA #SkySports

  • GoonerGeeUpdate GoonerGeeUpdate (@GoonerGeeUpdate) reported from Kingston upon Thames, England

    The truth shall set us free. @SkySports Why are we pretending to care. Then not support it with your voice. If you do not nit truly want to tackle racism, dont discuss it. Some people you can trick, but alot of people you cannot. Its embarrassing

  • ivoretienne 🙏🏾Ivor Etienne🧡 (@ivoretienne) reported from Brentford, England

    @DavidJonesSky @ayeshahazarika So disappointed in you David Jones had a lot of respect for you as a presenter & professional broadcaster at @SkySports @SkySportsNews but the way you shut the discussion down showed a lack of respect for Gary & his views means I won't see you in the same light again.😔 #letdown

  • Mattmcilroy Matt McIlroy (@Mattmcilroy) reported from Bromley, England

    Always rave about how good @SkyUK is but a month to replace a broken Q box especially over Xmas is a joke, just post the bloody box or get an engineer round! #whatajoke #jokeservice

  • lisahoman lisa homan (@lisahoman) reported from Hammersmith, England

    @SkyHelpTeam Sky's New Year Resolution should be to sort out the deal with BT Sport so Sky Customer's don't pay silly money! This was coming for start of football season, then end of November, now it's apparently early NY!!!

  • mich1749 michelle stone (@mich1749) reported from Merton, England

    @SkyUK Haha unbelievable I just came back to sky..after cancelling my contract I got promise after promise of it will be better.. but still you never fail to disappoint

  • ivoretienne 🙏🏾Ivor Etienne🧡 (@ivoretienne) reported from Brentford, England

    So disappointed in you @DavidJonesSky had a lot of respect for you as a presenter & professional broadcaster at @SkySports but the way you shut the discussion down showed a lack of respect for @GNev2 & his views means I won't see you in the same light again.😔 #letdown

  • RyanMorrisonJer Ryan Morrison (@RyanMorrisonJer) reported from Kensington, England

    @ThePhilTaylor @SkyHelpTeam It’s obviously designed to try and keep customers longer. They already make it difficult to cancel. I could understand if it was about covering equipment costs but I offered to buy kit outright in return for a 12 month contract and they still said no. So sticking to @FreeviewTV

  • PhilPhenom Phil Lindsay (@PhilPhenom) reported from Kingston upon Thames, England

    I cant believe that @SkySports are trying to defend Son I've never seen a more blatant red

  • bill_banksy Bill Banks (@bill_banksy) reported from Bromley, England

    @btsport this is why you will never be as good as @SkySports when you continue to use biased commentators in your matches. #Keown and #Mcmanaman are appalling.

  • VixSeaman Victoria Seaman (@VixSeaman) reported from Richmond, England

    @SkyHelpTeam Ok thanks we were told he was coming today and he would call and neither happened. So mixed messages from several different call centre agents. Not to worry I'm sure we'll come to a resolution tomorrow and that resolution will be us switching to a more competent provider.

  • tiggsie Sarah Ward (@tiggsie) reported from Kingston upon Thames, England

    @JackieSmith_nmc @virginmedia @SkySports The whole hospital was down too it’s been manic!

  • cornflakekatie Katie Eves (@cornflakekatie) reported from Epsom and Ewell District, England

    @SkyHelpTeam @butterfield_sam @SkyHelpTeam surely you know a cables been cut and your workmen are trying to fix it...........

  • sdoone TOKYO SEXWALE (@sdoone) reported from Camberwell, England

    @SkyUK @emandjonh Don’t do it dude these guys are the worst. My box has been broken for days. Just use amazon and Netflix it ain’t worth a dime

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • mercfan Graham H (@mercfan) reported from Farnham, England

    @SkyHelpTeam good afternoon, trying to arrange a home move, new property had Sky before me so I guess its just an address change? Who can help?

  • xrayspek xrayspek (@xrayspek) reported

    @SkySports You can’t go from staining NRL to union absokute awful spectacle

  • thealdo84 Allan Reid (@thealdo84) reported

    @SkyHelpTeam is there an issue with broadband in the G75 area? I haven’t had connection to wifi since last night.

  • totumtalks Totum (@totumtalks) reported

    @garyc64 @SkySports Awful lost his head bowling heh?

  • techprocess1 Ken (@techprocess1) reported

    @SkyUK why do some channels have such bad lip sync? I have recently upgraded to Sky Q

  • BombFragile Fragile_like_a_bomb (@BombFragile) reported

    @SkySports Very poor from the 2 making the first challenge

  • Emmaharris308 Emma Chivers (@Emmaharris308) reported

    @SkyHelpTeam Also I can't see how to add it via the app. It doesn't give me a choice. Thanks for the help.

  • 19karen87_ Karen Welsh (@19karen87_) reported

    Can someone help me with regards to my #skyglass remote @SkyHelpTeam I was holding the control and it made a bang where the batteries are and now it’s not working. It’s the original batteries from you that we got in Feb 2022

  • Divebunnie DiveBunnie divebunnie.nft (@Divebunnie) reported

    So I find it jarring that during the @SkyUK documentary "Scouting for Girls" exposing the **** culture of the modelling industry in the 90s, their choice of adverts are for Numan (a program to treat erectile disfunction) & Campari (many of the models were plied with alcohol)😳

  • dean_deanson dean deanson (@dean_deanson) reported

    @LevelUp_Dereham @SkyHelpTeam How about you wind your neck in, you pay nothing to Sky for Channel 4 OD because its a free service you can get elsewhere you muppet, C4 are responsible for the upkeep of their own app so get in touch with them