Sky Outage Report in Purley, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: City of Westminster, London, Hammersmith, Croydon, Catford, Southwark, Orpington, Kensington, Hounslow, Worcester Park, Sutton, Warlingham, Redhill, Brentford and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Darren
(@darriekylie) reported
from
Kensington, England
@SkyHelpTeam so I spoke to someone at broadband who can only tell me there’s an outage in my area 5 days of not being able to work from home is not good they advised to contact Openreach they say speak to u, possible to get any answers on this issue! frustration is setting in.
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Aydin Djemal
(@adjemal) reported
from
Bromley, England
@SelenDjemal @SkyUK sky broadband is crap I’ve been told by many people. Go BT they are the best.
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Aydin Djemal
(@adjemal) reported
from
Bromley, England
@SelenDjemal @SkyUK Ask for your complaint to go MD level they have to pass it onto them.
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Shed4Ever
(@Shed4Ever) reported
from
Wandsworth, England
@SkyHelpTeam having issues with my phone line no dail tone and your system checks say it’s all ok Engineer booked I have had no update
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lizzie farrant
(@Lizzie_Farrant) reported
from
London, England
@SkyHelpTeam I am an NHS worker WFH and my broadband has stopped working. 2hrs of going round in circles with online support. Now way to speak to anyone. Please help!!!
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Jon Ellacott
(@jonellacottCPFC) reported
from
Croydon, England
@SkyHelpTeam It's OK he has literally just phoned, he has only just been given the job. Thanks for your help.
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Darren
(@darriekylie) reported
from
Kensington, England
@SkyHelpTeam not one mention of an outage in my area on your feed!!! Frustration is REALLY setting in
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Gary Mitchell
(@Hammers71) reported
from
Bexleyheath, England
@SkyUK No satellite signal as of 6am I this morning and we’ve gotta wait 11 days for an engineer to come & fix the problem ?!! - wasn’t expecting that !
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Tom Brown
(@TommBrownn) reported
from
Wandsworth, England
@SkyHelpTeam hi guys - trying to watch ITV opening show that was on this morning but says I don’t have required subscription however I have ultimate on demand. Never had this issue before - have tried turning off mains and back on. Can you help pls
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Aydin Djemal
(@adjemal) reported
from
Bromley, England
@SelenDjemal @SkyUK Absolutely disgusting. Happy to take your money but not happy to sort a service which is more important than ever during lockdown!!!
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Shed4Ever
(@Shed4Ever) reported
from
Wandsworth, England
@SkyHelpTeam very disappointed with sky never had a problem with them now I have a problem there ******* me about my phone line has been knocked off on the box on my landing I told them this but yet you want to run a line test that of course will fail
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Shed4Ever
(@Shed4Ever) reported
from
Wandsworth, England
@SkyHelpTeam funny how my neighbors have the same problem call there provider and it’s fixed next day I told you lot yesterday guess what not fixed you haven’t even been to the box at my address just want to run line test
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Sarah Martin
(@sarahMwasHudson) reported
from
Bromley, England
@SkyUK want to sign up to your tv and broadband package as I’ve moved was a long standing virgin customer ... but it seems you don’t want new business saying I’m an existing customer (which I’m not) and no response on multiple messages on FB and chat won’t load ...
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Stefano Hatfield
(@stefanohat) reported
from
Hammersmith, England
I know you should support your local team, but that’s not supposed to apply to bloody @SkySports - enough of the BrentfordFC love-in already. #COYW! #FFC #BREFUL
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Alyson
(@AlyMac1) reported
from
Kingston upon Thames, England
Wtf. Is this Bees TV @skysports
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Michelle 🖤
(@MichelleMid) reported
from
Wandsworth, England
@SkyHelpTeam I had new WiFi/sky q/router installed today. Now Dyson and Sonos products aren’t reconnecting to the WiFi - the WiFi is otherwise working. Could it be a router problem? Thanks.
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T
(@Miaopow) reported
from
Richmond, England
@SkyHelpTeam how do I cancel Sky? Says don’t call
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Adam McClelland
(@adam_mcclelland) reported
from
Croydon, England
@SkyUK told engineer would call an hour before arriving and now told (after no phone call) that it is a customer no show as he visited abd didn’t call. Now need to wait two weeks and take another day off work!! Terrible service!!
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Darren
(@darriekylie) reported
from
Kensington, England
@SkyHelpTeam 5 days is not good without any service at all?
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Sandra McKay
(@nistasan) reported
from
London, England
@SkyHelpTeam hi our broadband is down - orange light on hub for Internet. Any known issues in se23? Done the online diagnostic with no joy. Thanks.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Gregory
(@Gregory28601095) reported
@SkyUK I can't find Wonder Woman 1984 on your Sky Q service. Do you know where I can access it?
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paul cooper
(@paul_cooper) reported
@SkyHelpTeam Do you have any idea when service will resume as this is affecting my work.
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David Whitehouse
(@waveydave25) reported
@SkyHelpTeam i am a brand new Sky customer yet to be connected your automated service doesnt under stand " Sky just sent me an email " I AM TRYING to get a house packed up as am moving on saturday surely someone within sky could phone or could i have the money back i paid you upfront
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Sam Robinson
(@samueljrobinson) reported
@SkyHelpTeam Nothing is being done!!! I’m sick of being ‘assured’ things will be done because they won’t be. ITS BEEN 3 MONTHS FFS!! All the complaints people said is we will call you and get you through to the broadband team... the same team that have done nothing to help already 😡😡😡
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Richard Murphy
(@RichardMurphy80) reported
@SkyHelpTeam I've tried the self help hints but will certainly test the line and book an engineer if that's available Thanks
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Lee
(@BleaseyMCRred) reported
@red_bar85 @SkySports We feed them existence. I've seen other clubs get favoured decisions and barely mentioned. We get scrutinised on everything. Use to love SSN but they have gone so far down hill.
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KirkyKayak
(@TheHeedDog) reported
@SkySports Some gub on her, wish she would just shut ******** up.
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Martin Coad
(@MartinCoad86) reported
@thesackrace @SkySports Parker just comes across as someone inexperienced trying to get his excuses in early in case they get hammered. I wonder what his squad think of his comments? It's not like theyre travelling up and down the country for the game either its in the same city.
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Darryl Smith
(@DarrylS68856384) reported
@josephyoung26 @SkySports What Alot of crap ,plus why is this even on here
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🌈☯💜sam💜☮♎
(@kittyfisherxo) reported
@SkyHelpTeam hi, thanks for getting back to me🙏🏻 no, the box isn't full. the same program is scheduled to record again as well. it's only an issue because, being in Ireland, i can't access bbc player.