Sky

Sky Outage Report in Purley, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 01/01/2026 14:40

January 01: Problems at Sky

Sky is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: London, Hammersmith, Bexleyheath, Southwark, City of Westminster, Brentford, Hounslow, Croydon, Catford, Orpington, Kensington, Worcester Park, Sutton, Warlingham and Redhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon TV
United KingdomLondon Internet
United KingdomLondon TV
United KingdomHammersmith Internet
United KingdomBexleyheath Internet
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • phiebramley sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam really getting fed up with your crappy internet. Signal strength excellent download speed poor all other devices disconnected from the internet but can’t watch a film I bought from you on the sky store via my @NOWTV box. Gonna have to change broadband providers

  • wondermouse Mark Phillips (@wondermouse) reported from Hammersmith, England

    @SkyHelpTeam 2/2 website said call 0344 241 1280 this just sends us back to web again! Please help as she can’t access recordings on her sky box!

  • phiebramley sophie b (@phiebramley) reported from London, England

    @StewartTaylor92 @SkyHelpTeam My down load speed is at 0

  • phil_cullum Phil (@phil_cullum) reported from Eltham, England

    Who designed the new @SkySports app, absolutely useless, slow , cumbersome, hard to navigate. Bring back the old one.

  • SimonPrindy Simon (@SimonPrindy) reported from Richmond, England

    @SkyUK please don’t send me offers for LFCTV as I am mor likely to cancel my subscription instead of taking up this offer!

  • WorthyRW Rob Worthington (@WorthyRW) reported from Epsom and Ewell District, England

    @jackdavy24 @SkyHelpTeam I have the same problem. Some help would be very welcome @SkyHelpTeam

  • SamRBean Sam Bean (@SamRBean) reported from Merton, England

    @SkyHelpTeam The last 3 days or so I have had such rubbish connection with Sky broadband. Sky Q loses connection (wired), Xbox doesn’t connect (wired), and phones don’t do anything when using WiFi. Download and upload speeds are all over the place. Help?

  • French_Fancies The Lady (@French_Fancies) reported from Banstead, England

    @SkyUK It’s ridiculous, I have an issue with my hub I cannot speak to a person I’ve gone through all the tests online and the link and that’s it brick wall up,as soon as I can leave sky I will do!

  • hayleykenny Hayley Kenny (@hayleykenny) reported from Lambeth, England

    @OpenreachHelp hi I reported a problem on Monday lunchtime - we have no internet connection and it’s an external issue according to @SkyHelpTeam - when will someone arrive? I work from home and haven’t been able to do so for FIVE DAYS

  • GokhanVardar1 Gokhan Vardar (@GokhanVardar1) reported from Kingston upon Thames, England

    Can @SkyUK @SKYbroadbandPH @SkyNews can reinstate my landline and broadband. Don’t have both services for awhile and can’t get any help.

  • Showerman_Iwan7 Iwaniooo (@Showerman_Iwan7) reported from Southall, England

    @SkySports Get ******** over it...contact sport anything is bound to happen

  • wondermouse Mark Phillips (@wondermouse) reported from Hammersmith, England

    @SkyHelpTeam trying to help an elderly lady reset her sky PIN. It failed to do from Sky box. Went online but couldn’t link her account number to sky ID. 1/2

  • TheSpainTrain TheSpainTrain (@TheSpainTrain) reported from Lambeth, England

    What ******** is this new @SkySports app all about? How do I get the old one back?

  • French_Fancies The Lady (@French_Fancies) reported from Banstead, England

    @Ford8643 @SkyUK Honestly! It’s ridiculous… My next step will be a formal complaint as I am meant to be working from home!

  • phiebramley sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam need help with the download speed of my internet

  • SianRilstone Siân Rilstone (@SianRilstone) reported from Wandsworth, England

    My @SkyUk broadband dropped out for several minutes three times during my #NHS virtual clinic today. Do you know what’s more difficult than doing a virtual clinic without internet? Complaining or getting help from @SkyHelpTeam (1/2)

  • glenoglaza1 Glen Oglaza (@glenoglaza1) reported from Croydon, England

    Why are these idiot #Skysports commentators banging on relentlessly about Spurs ???? This is Leeds Utd v Arsenal !! Someone tell them FFS 🙄🙄

  • sweelee1 sweelee (@sweelee1) reported from Bromley, England

    @SkyHelpTeam internet not working but was fine this morning. Is there something going locally?

  • BashWords Basheer Khan (@BashWords) reported from Wandsworth, England

    Imagine the outcry if someone made a sob story about a poor little German girl in occupied France during WWII. Well that’s exactly what @SkyUK has done with @TheSecretGarden and Partition. The opening scenes are a literal whitewash 😡

  • billybest99 Billy Best (@billybest99) reported from Bromley, England

    @SkyUK can you contact me about adding anytime talk to my package please. Every time I call you the automated service hangs up.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • debzhancox Debbie Hancox (@debzhancox) reported

    @SkyHelpTeam hi my broadband has been down since the 15th feb expect for the occasional hour here and there no joy when calling was just told there was a problem in the area any idea when it will be sorted please? In Shrewsbury

  • MariaSw14912815 MissysMamma (@MariaSw14912815) reported

    @jacko_cfc @SkySports They drag all the red **** ex players out 😡

  • Calvin35096578 Calvin (@Calvin35096578) reported

    @ByoR10 @SkySports Hindsight is an incredible thing mate, the fact is We have brought kepa on for penalties before and it worked wonders. This is the 1st time kepa has disappointed in a shootout since Tuchel’s been here. Hindsight tells us that it was a bad move today but at the time it wasn’t bad.

  • Reddmanx Everybody Hates Ćhřïş 🥴😥😫 🇧🇧 (@Reddmanx) reported

    @dpjp89 @SkySports I said in the EPL you idiot. Which is accurate.

  • jacko_cfc Carl Jackson ⭐⭐ (@jacko_cfc) reported

    @KevStringer1 @SkySports Which....... I'm allowed to comment on. Go take your **** elsewhere ffs.

  • iamelvisgrey Elvis Grey (@iamelvisgrey) reported

    @e_PrinceHillz @AbsoluteChelsea @SkySports wtf he was asked a question and defended kepa omg!!!

  • redlucy54 Nita Lewsey #TeamLH (@redlucy54) reported

    @SkySportsF1 @SkySports Will never, ever watch that blatant race fixing again. You never listen, it wasn't exciting it was fixed

  • piggypics Les Pigg (@piggypics) reported

    @SkyHelpTeam But still get charge for a service off Sky even if this service is not being provided. Guess I will not go for Sky glass thinks a step backwards.

  • whyclicking s 🚀 (@whyclicking) reported

    @AbsoluteChelsea @SkySports Normalize for having bad day at the office, we can't just keep getting away winning on Pk

  • macscott382 Scott Macdonald (@macscott382) reported

    This is embarrassing listening to hasselbaink for 5 mins saying keita should of seen red,skysports playing it over and over in slow motion 🙈🙈 dry your eyes Jimmy