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Sky Outage Report in Purley, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 02/26/2026 15:10

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (47%)

    Internet (47%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: London, Croydon, Hammersmith, Kensington, Bromley, Southwark, Twickenham, City of Westminster, Hounslow, Mitcham, Southall, Wandsworth, Reigate, Isleworth and Fulham.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomCroydon Internet
United KingdomHammersmith Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • terryjc Terry ! (@terryjc) reported from Southall, England

    @SkyHelpTeam I’ve never cancelled my account as far as I’m aware . Only upgraded over the years . I’ve been a member since before digital .

  • AvWeekJuliet Juliet Trew (@AvWeekJuliet) reported from Merton, England

    @SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband

  • AKhan0o7 Anayat Khan (@AKhan0o7) reported from Croydon, England

    As soon rain hit the floor my @SkyHelpTeam is slow as they waiting for 🌧 . My Internet in South London get worse. Guys please fix this issue. Many thanks

  • Drjot JEFFREY OSEI-TUTU🇬🇭 (@Drjot) reported from London, England

    @SkyHelpTeam You need to wake up my broadband is not working.

  • ZeGermanShibe Akane Vallery Uchida (@ZeGermanShibe) reported from Camberwell, England

    @SkyHelpTeam Internet down / intermittent in SE17. Can't even run the test, it just doesn't connect on my PC. Router lights are all green. Will this be resolved soon?

  • Maria_MsBlueSky Maria D (@Maria_MsBlueSky) reported from Merton, England

    @SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks

  • camlaity Cameron Laity (@camlaity) reported from London, England

    @SkyHelpTeam hi. Do you have any estimated timeframe on resolving the south east London internet outage?

  • NickHennegan Nick Hennegan (@NickHennegan) reported from Hammersmith, England

    @SkyUK are now charging me £80 a month for a basic @skytv and broadband package. I’ve tried to cancel on their website which is almost impossible. I’ve called the phone number they suggested and there is at least a 15 minute wait! I’m being mugged by #Murdoch!

  • spencersuckling SW London Bus Driver (@spencersuckling) reported from Wandsworth, England

    @KimberleyeLeo why do I never get a response from @SkySports when querying a comment? 🇿🇦 🇰🇪

  • natalie_h48rec 🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England

    @SkyHelpTeam Thank you for the response. Could I ask why the engineers are only just working on this? It’s been down for over 24 hours?

  • mariabilici cherrypick (@mariabilici) reported from Wandsworth, England

    @SkyHelpTeam any rough estimate on when the Wimbledon outage will be fixed?

  • alicefoster F O S T E R (@alicefoster) reported from London, England

    @SkyHelpTeam wifi and tv went down today in SE9. Have had to go to my parents to work because nothing worked even after rebooting several times. Is there an issue in the area?

  • cnormanv CarlosE (@cnormanv) reported from Banstead, England

    Is @SkyUK fixing the internet and phone problem sometime soon? I live in Banstead and haven’t had service all day. Unable to speak with anyone in Sky

  • Jmariom86 J- Blüdhavens guard (@Jmariom86) reported from Eltham, England

    @SkyHelpTeam hi, I've had no fibre optic Internet since 9am today - have checked the service via the app and it seems to be OK - any help?

  • natalie_h48rec 🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England

    @SkyHelpTeam Landline & WiFi down for over 24 hours in the Hayes/West Wickham (Bromley) area. Could you advise when this will be up and running again please? This is now affecting the running of my business. Please advise ASAP.

  • nipmeister Paul Emery (@nipmeister) reported from Wandsworth, England

    @adfleming @SkyHelpTeam Same issue - unable to work!!!

  • crashpy_onion Chris Pinion (@crashpy_onion) reported from Edenbridge, England

    @SkySports Kane was rubbish vs Croatia and worse v Scotland. Southgate must start Rashford vs Czech Republic or he can never say "players in form play" again without looking like a hypocrite.

  • MarkLTalbot Mark Talbot (@MarkLTalbot) reported from Hounslow, England

    So how does @SkyUK treat a customer of nearly 30 years lied to at 18 month renewal that SkyGo will still work in Portugal save as to downloads when they find out it doesn’t? @SkyUK **** on them that’s how offering just £25 compo! Obviously they simply don’t care about reputation.

  • theresacoote topcat500 (@theresacoote) reported from Brentford, England

    @SkyHelpTeam haven’t been able to contact to our broadband since at least 6am this morning living in the Wembley area ha9 any know issues ?

  • sarahMwasHudson Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    Nothing like working from home when you have @SkyUK …. Day 2 of no broadband and no phone …. Quality service …. Will switch to @virginmedia as soon as I can

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • guv_sandhu77 Guv Sandhu (@guv_sandhu77) reported

    @Jesanchez3 @SkySports Why pipe up now **** enrique? 🤡

  • C_Ekong Charles Ekong (@C_Ekong) reported

    @SkyHelpTeam is there an issue with broadband services in Aylesbury?

  • SCP_CRX Simon P (@SCP_CRX) reported

    @SkyHelpTeam How can you justify a 22% increase in my monthly bill from April? I understand inflation but 22% is ridiculous. Add to that no call back when I called you and you've lost one more customer come renewal. Poor.

  • gazk_mackem Gaz K (@gazk_mackem) reported

    @NobbyClarke82 @SkySports @ManUtd *** Clarke, it's funny how you never replied last week, but I do understand because it must have been so upsetting for you. Bet you wish you had Dwight Gayle at Wembley last week. You might have brought back more than the Trafalgar Square and waving flag trophy, you SGB

  • hello_its_chlo chlo. (@hello_its_chlo) reported

    @SkyHelpTeam please help, the engineer is due in an hour and we don’t need them anymore

  • fortu247 fortu (@fortu247) reported

    @Jesanchez3 @SkySports Win or lose, we should never be afraid of Anfield or @lfc supporters

  • tim_tomsett Tim Tomsett (@tim_tomsett) reported

    @DavetheStag @SkySports The whole commentary was terrible, but that was a shocking phrase to use. Hopefully she will be spoken to about it

  • lincsdrones @LincsDrones (@lincsdrones) reported

    @SkyHelpTeam As per other communications with yourselves, you just sent us around in a circle. No solution, but very obvious big failings with customer service from lies to not listening. Seriously your router is as much use as a 📦 expensive useless item @BBCWatchdog @SkyUK #sky

  • temzzyutd Sheikh 𝐓amz 🇶🇦💫 (@temzzyutd) reported

    @Jesanchez3 @SkySports Skysports dont know you idiotic retard

  • RyanSmi1510 Ryan Smith (@RyanSmi1510) reported

    @Jesanchez3 @SkySports **** off trying to make yourself relevant you were dogshit