Sky Outage Report in Purley, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: Southwark, London, Fulham, Merton, Greater London, Sevenoaks, Hammersmith, Hounslow, Croydon, City of Westminster, Mitcham, Wandsworth, Southall, Orpington and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| Southwark |
Internet | |
| London |
Internet | |
| Fulham |
Internet | |
| Merton |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Josh 🏴
(@JoshhhUTC) reported
from
Bromley, England
@SkyUK my internet signal is so bad that I have to use my own data... it’s ridiculous.
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Gary Russell
(@gjrrox) reported
from
Bromley, England
@ashby44 @SkyUK @SkyHelpTeam I believe you can mate & of cause I will look into it , once again tho it’s the customer doing the heavy lifting. I don’t mind sky using my money for other services e.g movies.
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Matt Angelo
(@matt_angelo_84) reported
from
Bromley, England
@DakersL @MartinSLewis @SkyHelpTeam Login to your sky account and got to subscription. Should be listed there 👍🏼
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Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK This is not helpful. The outage periods are increasing and your phone lines (like all other times) are going unanswered. More than ever, people require contact with the outside world - sort it out!
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Ludovica Orlando
(@LudoOrlando) reported
from
Lambeth, England
@SkyHelpTeam All down in Lambeth too!
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Shakira Martin
(@ShakiraSweet1) reported
from
Bexleyheath, England
@SkyUK why is my sky not working all of a sudden. It keeps saying no satellite signal. This really isn't the day or time for my sky to stop working. Seriously this isn't the time to not have access to TV! Can someone assist asap please! This is messing up my plans
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Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
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Peter McKay
(@petermc66) reported
from
Hounslow, England
@oliveriswriting @DBanksy @BritanniaLtd Along with #virginatlantic and #skysports who weren't exactly helpful with people sports package getting rid of that as soon as and Britannia hotels are know for being poor anyway #aldephiliverpool
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Robbo
(@sjr66qpr) reported
from
Richmond, England
@superhoops10 @SkyUK Online doesn't work
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John Porritt
(@porridge77) reported
from
London, England
@DrPoults @SkyUK @SkyFootball Hi, I used this number 08001512747 it’s automated. When prompted tell them you want to cancel sky sports. They give you the option to pause. Took me five mins. Good luck.
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Matt Angelo
(@matt_angelo_84) reported
from
Bromley, England
@NickDixonITV @MartinSLewis @SkyHelpTeam That’s my problem. Stop it matt they say... think about yourself they say...
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🧑🏿🦼Ash Patel🧑🏿🦼
(@Ashishpatel1972) reported
from
Croydon, England
@harispurs82 @SkyHelpTeam @virginmedia Hence my point initially being Brandon owns a fraction of VM I don’t see them doing what Sky have done for for their customers. @skytv are far better for customer service.
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Andrew Erskine
(@erskineandrew) reported
from
Sevenoaks, England
For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.
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Robbo
(@sjr66qpr) reported
from
Richmond, England
@SkyHelpTeam Hi just tried it again for the umpteenth time, it doesnt work.
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Robbo
(@sjr66qpr) reported
from
Richmond, England
@Sean_FootyMad @SkyHelpTeam They've just DM and said it's working now please try again. I've tried and I can confirm IT'S NOT WORKING
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Brian Williams
(@SmashBri) reported
from
Croydon, England
@ChrisMcHardy19 @SkySports @skytv Fill in the Customer Complaints Form on their website. Will at least show you’ve tried cancelling and they’ll have a note of it.
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Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK Yes, the signal has gone again. My neighbours are experiencing the same so it’s not specific to me.
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DJ Wise
(@djwisednb) reported
from
Wandsworth, England
Had #skyq for 4 months now , it has frozen everyday 2-3 times a day, ive rebooted it updated the software and taken it back to factory settings @SkyUK this shit is costing me £140 per month I’m going to cancel my subscription and throw the box out the window unless you help me
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Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK I do appreciate you coming back to me but the problem lies with you, not my connection. You are not providing broadband services.
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Kieran Shew
(@shoeburger) reported
from
Merton, England
@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ugh
(@cocobahama_94) reported
@Sienna_Tgirl @SkyHelpTeam Sick and tired of their **** at this point! And if they send an engineer out they charge you £25! Like sorry, you’re the one causing ******** up!
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Tee
(@TGunson) reported
Hi @SkyHelpTeam I was wondering when I’m actually going to receive the official letter to tell me that my prices are going up as I was told I could cancel but I need that letter first? Surely by not supplying this, SKY is breaking their side of the contract?!?
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Andy Phillips
(@_AndyDP) reported
@babuyagu Qatar should NEVER of been awarded #WorldCup2022 let alone allowed to play in it & as usual there are many resentful Nations not truly worthy of being there due to the absurd qualifying format so we as true fans miss quality Nations some capable of actually winning 🏆 @SkySports
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mikejoyce ☁️🎲🕉🥁🍏
(@hammersmikey) reported
@CrouchHillN4 @SkySports It really is a poor panel
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MikeLittle
(@MikeLittle247) reported
Why don’t companies want to actually speak to their customers anymore? Tried to speak to @SkyUK about a complaint on 4 occasions only to be hung up on! Currently in a queue for over 50 minutes!!!!
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🇬🇧🇪🇺Michael Brown 🇺🇦
(@Mikcoolio) reported
@SkyHelpTeam Well……the absence of any form of phone number’s the main issue… They keep trying to fob me off with the ‘bot’ assistant or direct me to the web-shop but neither of these will work as I have a discount code that isn’t being pulled through 😖🤯
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Dave (PSN: MCVDFC)
(@D_F_Chandler) reported
@SkyHelpTeam Hi Laura. Trying to cancel package.
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Callum
(@Tybs_) reported
@SkyHelpTeam Started using your messaging service at 2pm and still not agents 😣
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Sandra Hayes
(@SandraHayes1) reported
@SkyHelpTeam why does my new Sky Glass TV KEEP freezing?? This is the second time I’ve asked you. Very poor service!
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Charlie
(@CharlieBoy0933) reported
@SkyHelpTeam can I please speak to a human being regarding my bills. I’ve called 3 different numbers all requesting I make payment before I speak so someone. But I can’t which is why I need to speak to someone. I’m really frustrated here. Please help. 😡😡😡