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Sky outages and service status in Purley, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Purley, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 11, 1:30 PM GMT+1.
  • 66% Internet (66%)
  • 18% Wi-fi (18%)
  • 7% Total Blackout (7%)
  • 3% TV (3%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 11: Problems at Sky

Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Purley, England

The most recent Sky outage reports came from the following cities: Southwark, Croydon, Orpington, Wandsworth, Westerham, Epsom, Caterham, Banstead, Sutton, Redhill, Bromley, Purley, Coulsdon, Warlingham, and Tadworth.

CityProblem TypeReport Time
Southwark Wi-fi 6 hours ago
Croydon Internet 1 day ago
Croydon Internet 2 days ago
Southwark Internet 2 days ago
Southwark Wi-fi 2 days ago
Southwark Internet 3 days ago

Nearby cities with recent reports

Southwark

9 recent signals

6 hours ago
Croydon

5 recent signals

1 day ago
Wandsworth

2 recent signals

3 days ago
Orpington

1 recent signals

3 days ago
Westerham

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • AvWeekJuliet
    Juliet Trew (@AvWeekJuliet) reported from Merton, England

    @SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband

  • RetiredChav
    Danny Flo (@RetiredChav) reported from Croydon, England

    @TravisShawuk @SkySports I think you'll find that anyone with a brain can see it was a unfair advantage. heavily worn hards against brand new softs! It didn't matter how much Lewis fought, he could never win.

  • richnewm
    richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyHelpTeam so why is my Internet down yet again becoming a joke now

  • helen0107
    Helen Charlesworth 💙 (@helen0107) reported from Bromley, England

    @SkyHelpTeam Any issues in the BR5 area with internet? Mine has been off more than on all day!

  • imogenpowell
    Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England

    @OpenreachHelp I believe @SkyUK are waiting for an update from you as we have no connection date, hence my direct tweet to find out what’s going on. Can you help?

  • denyermc
    Mary Denyer (@denyermc) reported from Headley, England

    @SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!

  • jessica281815
    Jessica (@jessica281815) reported from Wandsworth, England

    @SkyHelpTeam Why is my internet down?

  • PhilSCarter
    Phil Carter (@PhilSCarter) reported from Bromley, England

    @SkySports Please no more kid commentary, I’m paying for this service. It’s ridiculous

  • imogenpowell
    Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England

    @OpenreachHelp Thanks for coming back to me. Yes, it’s a ‘mare. I spoke to provider this morn and they didn’t mention escalation. @SkyUK can you help please?

  • silkskt
    Silka (@silkskt) reported from Camberwell, England

    @SkyUK I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.

  • sarahMwasHudson
    Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    Nothing like working from home when you have @SkyUK …. Day 2 of no broadband and no phone …. Quality service …. Will switch to @virginmedia as soon as I can

  • LorraineThorn
    GingerLolz (@LorraineThorn) reported from Merton, England

    @SkyHelpTeam Yes, local issue reported, which could take up to 2 hrs to resolve (I first got this response when I checked at around 10pm last night) thanks for your quick response!

  • ZeGermanShibe
    Akane Vallery Uchida (@ZeGermanShibe) reported from Camberwell, England

    @SkyHelpTeam Internet down / intermittent in SE17. Can't even run the test, it just doesn't connect on my PC. Router lights are all green. Will this be resolved soon?

  • AddicksGlenn69
    PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @nufcsean @chrillo1976 @SkySports You're having a laugh! At nearly £6 a pint you won't find many people chucking their beer up in the air for any reason whatsoever. The same crap excuses everytime this subject is brought up. Somebody can sit next to me with scalding hot tea, but I can't sit with a beer. #

  • MRMyates
    Matt (nee Reggae) Yates (@MRMyates) reported from Hooley, England

    Somebody deleted my recordings of #righteousgemstones season2 on the @SkyUK box and there is no eps at all on catch up! What’s going on @SkyHelpTeam?! Help me! 🙏🏻

  • SkinsELive
    🏴󠁧󠁢󠁥󠁮󠁧󠁿🕹Skinny does gaming 📸🇸🇪 (@SkinsELive) reported from Lambeth, England

    Anyone else having issues with @SkyUK internet dropped - just in time for my electric to run out as well

  • ADH_911
    Alex Heath (@ADH_911) reported from Bromley, England

    @SkyHelpTeam are there issues in BR3 for broadband? Have run diagnostic tests and it says no local issues yet all lights are on router correct but apparently cannot find. Also does not appear to be able to run a line test.

  • richnewm
    richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyUK so what wrong with sky Internet yet again sky Internet always seams to be down lately

  • fulhamnonny
    Rhi (@fulhamnonny) reported from Camberwell, England

    @SkyHelpTeam A second day of no internet.. This means 1. I cannot do my job as I’m WFH. 2. I cannot study/ revise for my uni exams next week. I’m wondering WHEN service will be resumed. I can see the connection box from my window and 2 different engineers (3x) visited yesterday.

  • Tullocarm
    Tullocarm (@Tullocarm) reported from Lambeth, England

    So frustrating @SkyHelpTeam. I'm cancelling my direct debit. Screw your 'service'. I'd rather bring back AOL dial-up 😤

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • LabanBashabe
    DrBashabe Laban (@LabanBashabe) reported

    @Arsenalnewschan @SkySports Don't buy that crap

  • shade1964
    pete (@shade1964) reported

    @SkySports FIFA have seized the chance to try and **** over Englands chances they corrupt

  • gillypants
    gilly (@gillypants) reported

    @SkyUK mysky app isn’t fit for purpose, just sent around in a loop , long term vip customer with a dangerously hot mini box that needs replacing..

  • DissCommunity
    CommunityDiss (@DissCommunity) reported

    @SkyUK can someone contact me as you have one very unhappy customer

  • MarkTommostuff
    Tommochat ⭐⭐🇺🇦 (@MarkTommostuff) reported

    @SkySports Don't worry, we'll get Kier Starmer to have a word with the Orange Oaf who will put a call into Infantino & have it suspended. The prescedent has been set for this so should be no issue.

  • Patrick70313701
    The Monitor (@Patrick70313701) reported

    @MajesticMee @SkySports No they don't. They only have Messi and a bunch of average players, which is not enough to win the world cup, hence the help. They have been awarded several penalties more than any other team, no yellow cards, VAR decisions always go in their favor etc. It is disgusting to watch

  • TohBoi76791
    HighTreeTimes (@TohBoi76791) reported

    @fred_barwell @SkySports if its been fixed...i mean how come USA lose 1-4 ? You must be stupid to believe the game was rigged to make Argentina won against Egypt...

  • SiL_A_Carmona
    SiL ⭐⭐⭐🇦🇷🇦🇷🇦🇷 (@SiL_A_Carmona) reported

    @SkySports Hope that next time you'll have the intelligence to manage your team better and not concede 3 goals in less than 15 minutes. Bad headcoach! 🤡 that´s why you loose... Now, bad loser!

  • LiverpoolZNE
    Goaldata - Liverpool Zone (@LiverpoolZNE) reported

    Speaking to @SkySports, Rafael Benitez highlighted Andoni Iraola's advantage of knowing the Premier League and predicted strong fan support for his playing style at Liverpool: "It's (Liverpool) a massive club. But I think he has an advantage - he knows the league. That is not easy. At the beginning when we arrived to the Premier League, it was totally different. But he knows the league. The fans will be very supportive, for sure. The way that he wants to play, I think they like that. And I think he has great possibilities to do well."

  • jf2e
    John Toohey (@jf2e) reported

    @SkySports Hossam Hassan has given his opinions as to why Lionel Messi & Argentina are in the Quarter-Finals of The World Cup & why he & Egypt are out. The Hassan Twins were never ones to hold back. Btw, this is the FIFA World Cup. FIFA is run by Gianni Infantino. #fifaworldcup #ARGEGY