Sky Outage Report in Purley, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: Blackheath, Hammersmith, Southwark, Hounslow, London, Brentford, Croydon, Orpington, Southall, City of Westminster, Richmond, Kensington, Banstead, Caterham and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Blackheath |
Internet | |
| Hammersmith |
Internet | |
| Southwark |
Internet | |
| Hammersmith |
Internet | |
| Hounslow |
Internet | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Brian Williams
(@SmashBri) reported
from
Croydon, England
@ChrisMcHardy19 @SkySports @skytv Fill in the Customer Complaints Form on their website. Will at least show you’ve tried cancelling and they’ll have a note of it.
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
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Neil
(@neilbays) reported
from
London, England
@SkySports Poor #NHS staff! As if they haven't had to go through enough fear and pain
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Robbo
(@sjr66qpr) reported
from
Richmond, England
@SkyHelpTeam Hi just tried it again for the umpteenth time, it doesnt work.
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Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK This is not helpful. The outage periods are increasing and your phone lines (like all other times) are going unanswered. More than ever, people require contact with the outside world - sort it out!
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Andy 🏴 🇪🇺
(@jonesyriffic) reported
from
Hounslow, England
@Scottytotty89 @SkyHelpTeam @skytv @SkyUK Yes. Just sign in using the Disney plus login credentials you set up online.
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Gary Russell
(@gjrrox) reported
from
Bromley, England
@ashby44 @SkyUK @SkyHelpTeam I believe you can mate & of cause I will look into it , once again tho it’s the customer doing the heavy lifting. I don’t mind sky using my money for other services e.g movies.
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Robbo
(@sjr66qpr) reported
from
Richmond, England
@Sean_FootyMad @SkyHelpTeam They've just DM and said it's working now please try again. I've tried and I can confirm IT'S NOT WORKING
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Matt Angelo
(@matt_angelo_84) reported
from
Bromley, England
@DakersL @MartinSLewis @SkyHelpTeam Login to your sky account and got to subscription. Should be listed there 👍🏼
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
Screw you @SkyUK and your insufferably shit internet connection. Screw. You.
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eric is qaranstreaming 🇨🇦🇵🇹🏴
(@EricFC_ttv) reported
from
Camberwell, England
@SkySports how about you get the rights for the Belarusian league. We all miss football this would help!!
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Bigdai🍷🍺🚲🏴🤘
(@Bigdai100) reported
from
Esher, England
@SkyHelpTeam Looks like a power line problem my end. Back to WiFi to the box
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Shakira Martin
(@ShakiraSweet1) reported
from
Bexleyheath, England
@SkyUK why is my sky not working all of a sudden. It keeps saying no satellite signal. This really isn't the day or time for my sky to stop working. Seriously this isn't the time to not have access to TV! Can someone assist asap please! This is messing up my plans
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Peter McKay
(@petermc66) reported
from
Hounslow, England
@oliveriswriting @DBanksy @BritanniaLtd Along with #virginatlantic and #skysports who weren't exactly helpful with people sports package getting rid of that as soon as and Britannia hotels are know for being poor anyway #aldephiliverpool
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It's me, John
(@johnrahers) reported
from
Lambeth, England
After initially offering me it for £6 per month, @SkyUK are now charging £16 a month for Sky Cinema. They’ll knock it down to £8 a month if I RENEW my TV contract for a further 18-months. Wow.
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Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK Yes, the signal has gone again. My neighbours are experiencing the same so it’s not specific to me.
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Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
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John Porritt
(@porridge77) reported
from
London, England
@DrPoults @SkyUK @SkyFootball Hi, I used this number 08001512747 it’s automated. When prompted tell them you want to cancel sky sports. They give you the option to pause. Took me five mins. Good luck.
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🧑🏿🦼Ash Patel🧑🏿🦼
(@Ashishpatel1972) reported
from
Croydon, England
@harispurs82 @SkyHelpTeam @virginmedia Hence my point initially being Brandon owns a fraction of VM I don’t see them doing what Sky have done for for their customers. @skytv are far better for customer service.
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Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK I do appreciate you coming back to me but the problem lies with you, not my connection. You are not providing broadband services.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Bazza Cooke
(@bazzauk) reported
@SkyHelpTeam I've tried this and it says "no known issues in my area" and then "we cannot find your hub".. which you won't, because I do not use a Sky hub/router. I use my own. But i can assure you my network is fine. Working great using my router backup connection (4G)
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katy 🌻
(@katymcnairxo) reported
@SkyHelpTeam Hi I’ve been experiencing really bad signal on my Sky Q and mini box today, the weather is fine other than a bit of wind but it’s skipping, crashing and then going off completely! Is there any ongoing issues?
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soph v. 5070
(@sophb66) reported
@SkyHelpTeam And wait on hold for 3 days? For £120 a month I expect my sky to work all the time. My area gets little rain, but when it rains my signal dies. Can you imagine if I stopped working every time it rained? I wouldn’t get paid.
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Lyn L
(@Lyncpfc) reported
@SkyUK A week tomorrow since I had internet, shockingly bad service from @BTOpenreach1 and nobody from sky seems to be bothered either, nearly a £100 a month for my whole package to get this type of service
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cheeZ bugga
(@cheeZbugga1) reported
@SkyHelpTeam Can't do a test on a network that works for 10 seconds every 2 minutes and I'm not even kidding I typed this earlier and waited for the WiFi to come back on to send it
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suzanne wishart
(@suzannewishart2) reported
@SkyHelpTeam my Internet is running really bad for the past few weeks now, it won't even load mobile games up on phones it has to be switched to mobile data and I have used 80% of data so far because of this
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Bazza Cooke
(@bazzauk) reported
@SkyHelpTeam This is not going to work for me, as I do not use a SkyQ router, I use my own. But the issue is not the internal network, the issue is the connection coming into the property.. and neighbours are having the same issue. It was on the news you had issues?
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Innocent Bystander
(@KFCWoodstock) reported
@SkyHelpTeam You are having problems with Outreach ignoring your issue team. I’m just the innocent victim.
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⚽️𝘎𝘳𝘢𝘴𝘴𝘳𝘰𝘰𝘵𝘴𝘊𝘰𝘢𝘤𝘩 ①⑧⑦④ 🎸
(@TheTremontiPick) reported
Funny how SKY call you a “VIP” customer and then ramp up your bill by £18 without even telling you. 😡😡Fuming! Time for @SkyHelpTeam to let me know who to contact - they better put this right or it’s bye bye!!
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Nik Gupta
(@nikonlife) reported
@SkyHelpTeam Is there a broadband outage in Brentwood? We are without internet for an hour.