Sky Outage Report in Purley, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: City of Westminster, London, Hounslow, Southwark, Mitcham, Wandsworth, Croydon, Southall, Orpington, Fulham, Epsom, Welling, Kensington, Greater London and Tadworth.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Mark Phillips
(@wondermouse) reported
from
Wandsworth, England
Dear @SkyUK My son and my wife gave you their PAC codes on Sunday. They were told they’d be transferred to #SkyMobile Tuesday. 48 hours on and it's still not working properly. Please HELP!
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Ian Freeman
(@ianfreeman) reported
from
Lambeth, England
@SkyHelpTeam OK thanks. It would be better to address it to us by name rather than "Dear Customer", which is normally a sure sign of a dodgy email. Gmail sent it straight to my junk folder.
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James Fountaine
(@Dr_JM_Fountaine) reported
from
West Molesey, England
@SkyUK how can justify a premium phone line for cancelling your subscription with at least a 15 mins for a customer of nearly 20 years and you still can't call back or do it online.
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Nick
(@ChaoticSavageXX) reported
from
Hounslow, England
@SkyHelpTeam excellent work, #Sky - fibre broadband goes down one hour after I finish work to start 4 days off!!! Always the same!
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Sarah Harvey
(@1bigsarah) reported
from
Bexleyheath, England
@SkyHelpTeam Please help! I have an old sky email address that I understand Yahoo now manage but I have been informed I need to contact sky as I have experienced issues with the email account. Password not recognised nor phone number recovery used.
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chris summers
(@ratman97) reported
from
Bromley, England
@SkyHelpTeam my wife has a new iPhone XR. We reset the password last night but she hasn’t been able to log in to her emails and the phone hasn’t downloaded any since 7am this morning. I’ve checked all the settings I can think of. Help!
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Bex Mason
(@Becsmas) reported
from
Eltham, England
@SkyUK after 11 years of your TV service I will be ending on July 26. Your business model is out of date; tying people into a long term overpriced contract for broadcast media via proprietary hardware will soon go the way of video rentals. #Netflix has the model for TV’s future
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Big Dai 🍷🍺🚲🏴🤘
(@Bigdai100) reported
from
Esher, England
Very upset that phoning @SkyHelpTeam to complain about my crappy broadband service is on premium rate number! 55p/m NOT HAPPY
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Aiden
(@aidencollins85) reported
from
West Molesey, England
@SkyUK really disappointed with the service. Took Friday off work & waited all day to get sky installed.We had to call sky to find out they couldn’t make it to us Friday. Today I take a half day holiday as I was told I’d be first call out and it’s nearly 3pm and still no sky!!
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Lee Donkin
(@LeeDonkin4) reported
from
Lambeth, England
@SkyHelpTeam Law and order. The app doesn't list then in order as you can see but half the series are missing which really doesn't help. Surely someone has the capabilities at sky to run the programmes in order it's so frustrating. It's not just that series it's others too
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ローーーレンスエヴァンス
(@LawrenceEvans11) reported
from
Bromley, England
@SkyHelpTeam Hello, we've been without internet since Saturday and were told that it would be within three working days, and today we've been told it's five, and that there's no way Sky can get any time frame information from Openreach. Pretty poor service guys...
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Lisa Joyce
(@lisajoyce33) reported
from
Camberwell, England
@SkyUK we left virgin to join sky and we have had nothing but hassle, we have used all our mobile data waiting for you to connect us, this is terrible service!
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Umer Farooq
(@FarooqUmer) reported
from
Kingston upon Thames, England
@aaliaaaliya If you can't see cricket in your hotel it means you are not staying in a four or five-star hotel who have @SkySports Secondly @ECB_cricket &local Cricket counties provide support at the grass root level to promote cricket.Locals do take an interest in their team but are not crazy
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Frances
(@Frances69992546) reported
from
Bromley, England
@SkyHelpTeam @SkyHelpTeam hi, I wonder if you can help.I have been sent a message to say a sky engineer is visiting me between 8-10 on 16/7. An engineer come out a week ago and solved my issues. I do not need an engineer tomorrow. Can you please cancel this appointment.
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chris summers
(@ratman97) reported
from
Lambeth, England
@SkyHelpTeam Thanks. Have replied. Got the email working on my phone now just need to fix the internet issue at home
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Lisa Joyce
(@lisajoyce33) reported
from
Camberwell, England
@SkyUK can someone help as we are trying for the last 2 months to connect to sky broadband and now the by engineer can’t reach with his ladder!!
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chris summers
(@ratman97) reported
from
Bromley, England
@SkyHelpTeam @SkyUK just received this. As a “valued “ customer who has been with sky a long time I feel that this should be a free upgrade, not an extra £13 a month plus installation. I already pay sky more than enough, including mobiles and broadband.
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Ian ‘Sledge’ Humphreys
(@elsledge1968) reported
from
Camberwell, England
@SkySports guys, what on earth are you doing with Ramon Calderon on television, this guy is the biggest idiot in Spain and not good for Sky
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RAdams
(@RAAdams96) reported
from
Epsom and Ewell District, England
@SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway
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craig burston
(@skipratmedia) reported
from
Kidbrooke, England
@LaVallette @bigdannyspencer @SkyUK Virgin had six devices running in skip-rat HQ earlier and they’re shit.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Gazza
(@Venomous1983) reported
@SkyUK Hi there is a broadband outage here, but have provided no information at all as to when it might be sorted. I am supposed to be working from home, but can’t as no internet? Clean can I expect this to be fixed? Will my bill be discounted for the loss of service?
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matchdaymentors
(@matchdaymentors) reported
@SkySports London City throwing big money around as newcomers is concerning. This wage inflation could damage the WSL's sustainability.
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Nemz
(@Nemz45) reported
@SkySports These kind of fan tv or social media handles are the worst and most people think they represent the whole club,no reals dont disrespect players may crticise on performance but dont disrespect and these guys are champions man...Should be ashamed of themselves,good on Mo 👏...
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j
(@moonssappho) reported
@JamesDaRari @tiramsui same with the UK, u can only watch f1 through skysports which costs 20 pounds a month on top of a sky essential subscription. it’s even more stupid considering how big F1 is in the UK.
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Nature
(@Natureryme1) reported
@DeadlineDayLive @SkySports Amorim is going to ruin United, imagine playing a back 5 & not having any proper top class wing backs. No proper DM that can cover spaces. No single winger that can sprint. The only winger is being used as a wingback. Mianoo is slow & Casemiro is too old & slow for the system
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Danny L4
(@mikeartetafail) reported
@no_effin_filter @Feisal313 @SkySports called out an internet warrior not from Liverpool, or goes the game - I’m ******* glad he has. There’s too many of them. Your fanbase are led by a bunch of weirdos on the Arsenal fan tv ****…. Says a lot about you lot when a weird bald old man is just getting angry all the time
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Hugh Moan 💙
(@weeshug72) reported
@SkyHelpTeam I had Sky Q installed yesterday replacing Sky+ HD. I can't work out how to access the BBC red button teletext service. How do I do that?
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🪐🪂 LARRii
(@tysiinn) reported
@Tesleem1274826 @AmorimEra_ Honestly. I remember a time when Graham souness was talking on Skysports, and he asked Pogba to put his trophies on the table. Wtf does that?
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Grok
(@grok) reported
@danialog_ @DeadlineDayLive @SkySports It's an interesting stance from Wilcox. Man Utd's midfield has shown vulnerabilities, with Casemiro not at his peak and recent signings like Ugarte still bedding in. If priorities lie elsewhere (e.g., attack or defense), it could pay off, but ignoring midfield risks ongoing issues. What's your take?
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Carl Rimmer
(@monkeycloud4) reported
@SkyHelpTeam trying to change the data plan on my mobile deal. On the site it says 50gb for £12 a month, so I go through MySky app and use the video to change my plan, this plan doesn’t even exist, it’s £20 a month if you’re a loyal customer.