Sky

Sky Outage Report in Purley, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 11/20/2025 06:50

November 20: Problems at Sky

Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: London, Croydon, Hammersmith, Hounslow, Brentford, City of Westminster, Southwark, Southall, Greater London, Fulham, Richmond, Kensington, Redhill, Reigate and Bexleyheath.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomLondon TV
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • VialliChelseaFC Vialli's Chelsea FC (@VialliChelseaFC) reported from Bromley, England

    @thealmightyquin @SkySports I think we have a lot of possession, slow build up play but no real end product....

  • VialliChelseaFC Vialli's Chelsea FC (@VialliChelseaFC) reported from Bromley, England

    @TheScore01 @PaulInce @SkySports I just have this feeling Lampard will ignore the call and stick with who he knows. It’s no disgrace to bring someone in as a sounding board but the wider issue of his reluctance could be his downfall....just don’t feel Morris cuts it as an assistant at this level.

  • danielthfc13 Daniel (@danielthfc13) reported from Southall, England

    @SkyUK can you fix your wifi please 4 hours it’s been down...

  • Paulaha21043676 Paula hammond (@Paulaha21043676) reported from Lambeth, England

    @SkyHelpTeam I was just wondering if you could help me.i have had a land line phone.for 2 months now but I have not received my land line telephone number. Thank you

  • Lewoodman Lisa Woodman (@Lewoodman) reported from Merton, England

    @SkyHelpTeam @Jimmy74923391 London in general I agree with, I’m Morden and it’s been severely cutting and I upgraded to superfast a few months ago! All trouble shooting tried. Sky needs to now investigate.

  • WoleAdesemoye Wolé Adesemoye (@WoleAdesemoye) reported from Hammersmith, England

    @virginmedia is by far the worst TV, broadband and telephone service I’ve received in 20. Customer service is appalling. I was just on the phone and the customer service personal just hung up on me. I just can’t wait to leave and go back to @SkyUK. #avoid #virginmedia

  • BelsMoore Belinda Moore (@BelsMoore) reported from Merton, England

    @SkyHelpTeam Ok will try that - network connection back now no satellite signal reactiving box for 20th time,

  • MunslowStephen Stephen munslow (@MunslowStephen) reported from Leatherhead, England

    @SkyHelpTeam How long is it going to be down for ????

  • sabin_mark Mark Sabin (@sabin_mark) reported from Bromley, England

    @SkySports tell Wayne Mardle to pipe down a bit, he doesn’t build the excitement during a match ... he just chirps nonsense

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    @SkyHelpTeam No, streaming to my TV, phone has two bars WiFi signal, TV has no internet connection - 6ft away, check internet settings on TV tells me it’s connected then not then is then not

  • richard07023467 richard patrick (@richard07023467) reported from West Molesey, England

    @SkySports In Full Support of Kick it out , Will never support BLM !

  • JefferyOllie Ollie Jeffery (@JefferyOllie) reported from Redhill, England

    @SkyUK because we are with @virginmedia who are the worst Internet provider on the planet my daughter is eating into her mobile data. Do you have any offers for year 10 Students to help them with data. Thank You

  • BelsMoore Belinda Moore (@BelsMoore) reported from Merton, England

    @SkyHelpTeam Don’t understand. Engineer has arrive but says not allowed in the house bit you sent me a video yesterday explaining how to have a visit safely. Router/Sky Q mini box problem. Waited 10 days for engineer. Family of 6 inc 4 kids off school. Need Sky to work!

  • Shims_g Glyn Shimell (@Shims_g) reported from Bromley, England

    @virginmedia your customer process to report a deceased account holder to cancel services is an absolute shambles, been on hold for 2 hours, no links on your website to do it. Thank god I’m with @SkyUK

  • CeCeHammond 🌑 Celia Hammond (@CeCeHammond) reported from Camberwell, England

    @SkyHelpTeam No phone line - internet speed 6.7 this is a great tier 4 No phone calls not able to WFH or watch TV as can’t download a film or watch Netflix. Good job I like my own company and reading. Sick of your service

  • VialliChelseaFC Vialli's Chelsea FC (@VialliChelseaFC) reported from Bromley, England

    @thealmightyquin @SkySports Same against Man City - 3-0 down at half time and no changes. Frustrating to be honest

  • claireleonePR Claire Foster FCIPR 💙 (@claireleonePR) reported from Camberwell, England

    @SkyHelpTeam hi, is there still a broadband problem in se21? I have had intermittent connections every couple of minutes since Friday. I can’t work, I’ve used all my phone data, not enough connection for Netflix or Disney Plus. Can you help please? Thank you

  • Lewoodman Lisa Woodman (@Lewoodman) reported from Merton, England

    @SkyHelpTeam constant connection issues in CR4 is there an internet / broadband issue today?

  • BelsMoore Belinda Moore (@BelsMoore) reported from Merton, England

    @SkyHelpTeam Main box keeps losing network connection assume that is why mini box keeps disconnecting. Mini box multiple reasons, no connection, lost Sky Q box, no sat signal. New router but everything else - phones, laptops, iPads all connected and holding connection.

  • SukiHubbard suki-design.com (@SukiHubbard) reported from Richmond, England

    @SkyHelpTeam Thanks but that was a lockdown1 issue. I now want to speak to you about something completely different not covered on any of your online forums!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • ArseneUncle Uncle Arsene (@ArseneUncle) reported

    @SkySports @Carra23 Have been telling you but seems that you don't listen to simple advice... The only guy who can help you out make money through football betting is only @marcotipst3r This others are just pure guesswork managers

  • ssteele06 ssteele06 (@ssteele06) reported

    @SkySportsPL @SkySports Wish we could send both of these teams down

  • BrianBribby14 Brian McGowan (@BrianBribby14) reported

    @Mancman17 @kev29uk @SkySports Thick sweaty, is that an insult and now your checking grammar you are special very special still be getting breast fed at 42 from your sister now **** ******** off

  • fraserb1990 Fraser Bradshaw (@fraserb1990) reported

    @SkyHelpTeam We have tried calling a help team constantly through the day and get no answer after lengthy periods of time. Is there no way someone could call us. After being with sky since day one. We have had no sky TV for nearly 1 year now.

  • endamckenna Enda McKenna (@endamckenna) reported

    @SkyHelpTeam can you help here?

  • KieranKelly1988 Kieran Kelly (@KieranKelly1988) reported

    Will this go down as the worst Premier League season? No title race, no nail biting relegation battle with the bottom 3 looking doomed and extremely weak all season, too many mad results and super league arrogance. #PremierLeague #SkySports

  • Jason_Jones01 Jason Jones (@Jason_Jones01) reported

    @Mancman17 @SkySports So my point is that it shouldn’t be a problem then

  • ncfclee ncfclee (@ncfclee) reported

    @corruptjourno @SkySportsPL @SkySports If they lose this game they are down.

  • DipakV9 Dipak V (@DipakV9) reported

    @SkyHelpTeam I had made many calls and wasted countless amount of time on this matter over past few months. So your advise is same to keep calling and keep complaining without any solution from Sky. This customer service is appalling.

  • fraserb1990 Fraser Bradshaw (@fraserb1990) reported

    @SkyHelpTeam I can't get through to customer services during the day to sort my TV package out and the constant cutting out of sky on my TV for the last year. Is there anyway you could help a Sky VIP customer. Thanks