Sky

Sky Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 12/03/2025 17:20

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: London, Southwark, Croydon, Hounslow, City of Westminster, Hammersmith, Brentford, Wandsworth, Fulham, Greater London, Redhill, Southall, Thornton Heath, Reigate and Dorking.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • ryannew93 Ryan New (@ryannew93) reported from Croydon, England

    I pay for @SkySports and the stream breaks. Illegal streaming would never do this to me

  • 9ElmsArtsRev Nine Elms Arts Ministry - Rev. Betsy Blatchley (@9ElmsArtsRev) reported from Wandsworth, England

    Loving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and unnecessary in a T20 of this calibre #SuperKent #t20finalsday #VitalityBlast

  • engageurself Patrick Tuohy (@engageurself) reported from Hammersmith, England

    @SkyUK how do u speak to someone when ur broadband goes down ? My landlords not available abs I can’t get anyone to get me back on line

  • richnewm richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyUK so what wrong with sky Internet yet again sky Internet always seams to be down lately

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @robmufc99 @SkySports Worrying that your ok with that instead of just listening to the problem.

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from London, England

    @marishawallace @NFLUK @SkySports Took me a minute to figure where you were. Holy crap!!!

  • 9ElmsArtsRev Nine Elms Arts Ministry - Rev. Betsy Blatchley (@9ElmsArtsRev) reported from Wandsworth, England

    Loving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and disrespectful in a T20 of this calibre #SuperKent

  • PurveeH Purvee Hetamsaria (@PurveeH) reported from Camberwell, England

    @SkyHelpTeam I juat got off call with a skycare and thwy said they do not even know what the issue is. And they need 3 days to know the issue and then no guarantee on its solution.

  • dadauk456 Dd456 (@dadauk456) reported from Horley, England

    @SkyHelpTeam any news yet on when your broadband service might be capable of providing a service?

  • Phil_Swallow Phil Swallow (@Phil_Swallow) reported from Croydon, England

    @SkyHelpTeam @boydhilton It offers UHD then says “No programmes are currently being broadcast on this channel”. The problem is 100% with Sky!

  • rcfoster richard foster (@rcfoster) reported from Brentford, England

    @SkyHelpTeam My Sky box just cut out saying no satellite signal…

  • Joe_Mason_1986 Mason (@Joe_Mason_1986) reported from Bexleyheath, England

    @SkyUK why is my Sky Box Office not working? It’s just a black screen, won’t let me order or record

  • PurveeH Purvee Hetamsaria (@PurveeH) reported from Camberwell, England

    @SkyHelpTeam @SkyHelpTeam @SkyUK - update on ur poor service is that you need 2 more weeks to fix this issue. And now we have to wait till 8th October without any guaranteed solution. Such a poor service in a time where internet is the most usual thing🙄 #poorcustomerservice

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @nufcsean @chrillo1976 @SkySports You're having a laugh! At nearly £6 a pint you won't find many people chucking their beer up in the air for any reason whatsoever. The same crap excuses everytime this subject is brought up. Somebody can sit next to me with scalding hot tea, but I can't sit with a beer. #

  • rcfoster richard foster (@rcfoster) reported from Brentford, England

    @BigDazza01 @SkyHelpTeam Pissing it down, just seems odd that in 21st century some rain affects television signal.

  • njb81 Natalie Richardson (@njb81) reported from Richmond, England

    @SkyHelpTeam hi team - my network speed has dropped below your minimum guaranteed for quite a few days over the last 30, how do I manage a refund as per your guarantee ?

  • dadauk456 Dd456 (@dadauk456) reported from Horley, England

    @SkyHelpTeam looks like your service is shitting the bed again. What’s the story today?

  • richnewm richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyHelpTeam so why is my Internet down yet again becoming a joke now

  • TubaCulosis Tuba Culosis (@TubaCulosis) reported from Merton, England

    @peterhill93 @PeterWellDone @SkyUK I use the Sky Superfast which averages 65mb/s to a south London address. Only £28/month and no line rental. I’d check reviews local to you as service varies locally between providers.

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @SkySports So many comments of old entitled men saying it’s all banter snd they don’t see the problem. Sad.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Poply Helen Roberts (@Poply) reported

    @SkyHelpTeam Do you still have a message service or chat service for technical issues with sky box? Thanks

  • ChunkyM281068 Chunky Monkey (@ChunkyM281068) reported

    @SkyHelpTeam Guess I’ll cancel my DD then and dump you 👍

  • RichyCodes richy (@RichyCodes) reported

    @SkyHelpTeam no internet for over 3 hours in the Cf23 area , assuming there is a known problem? Please could someone confirm

  • motto9 nufc9 (@motto9) reported

    @SkyUK fix your broadband please we shouldn’t have to pay for something that keeps losing connection

  • Poply Helen Roberts (@Poply) reported

    @SkyHelpTeam Hi, it is a sky q box and it keeps losing network connection and the box is out of sync during playback

  • AFSInstallation Lee (@AFSInstallation) reported

    @SkySports I pay a lot of money for Sky subscription wtf 4 channels with womens sport on give me a break ffs.

  • sophb66 soph v. 4958 (@sophb66) reported

    @SkyHelpTeam Yes my SKY Q box. I come down to download my recordings to my iPad and my connection to my WiFi has been disconnected on the settings page on the SKY Q menu. My WiFi hub however and over devices are connected to WiFi. It’s your bloody updates

  • Mega_Phat twenty705 studio (@Mega_Phat) reported

    Thanks to @SkyUK and the poor service on fixing my #broadband (4 days now) I am unable to recorded the weekly #podcast with @platinummind.

  • LesLk52 Les Kaye (@LesLk52) reported

    On @Trustpilot 82% rate @SkyHelpTeam @SkyUK as poor , I’m surprised it’s as low as that the worst company in the UK for customer service and with real competition from some, that’s amazing , can never speak to a human , when will they learn

  • RitchieShearer Ritchie Shearer (@RitchieShearer) reported

    So annoyed with @TalkTalk. Having recently resolved an issue with the line and paying for superfast broadband but only getting equivalent of standard, i now continue to get an ipc67 fault when trying to watch skysports channels.