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Sky outages and service status in Purley, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Purley, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 6, 2:44 PM GMT+1.
  • 64% Internet (64%)
  • 20% Wi-fi (20%)
  • 7% Total Blackout (7%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 2% Phone (2%)

The latest reports from users having issues in Purley come from postal codes CR8 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 7: Problems at Sky

Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Purley, England

The most recent Sky outage reports came from the following cities: Southwark, Croydon, Wandsworth, Orpington, Epsom, Caterham, Banstead, Sutton, Redhill, Bromley, Purley, Coulsdon, Warlingham, Tadworth, and Leatherhead.

CityProblem TypeReport Time
Southwark Internet 1 day ago
Southwark Internet 1 day ago
Croydon Internet 2 days ago
Southwark Total Blackout 2 days ago
Wandsworth Wi-fi 2 days ago
Orpington Wi-fi 3 days ago

Nearby cities with recent reports

Southwark

11 recent signals

1 day ago
Croydon

7 recent signals

2 days ago
Wandsworth

1 recent signals

2 days ago
Orpington

1 recent signals

3 days ago
Epsom

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • fulhamnonny
    Rhi (@fulhamnonny) reported from Camberwell, England

    @SkyHelpTeam A second day of no internet.. This means 1. I cannot do my job as I’m WFH. 2. I cannot study/ revise for my uni exams next week. I’m wondering WHEN service will be resumed. I can see the connection box from my window and 2 different engineers (3x) visited yesterday.

  • ryannew93
    Ryan New (@ryannew93) reported from Croydon, England

    I pay for @SkySports and the stream breaks. Illegal streaming would never do this to me

  • SumanBhuchar
    Suman Bhuchar (@SumanBhuchar) reported from Wandsworth, England

    @SkyHelpTeam is there an outage in tooting? I haven't had any internet this morning so unable to work

  • flchambers_
    Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam We’ve had no internet since 10:30am (Wandsworth). Can you tell us what the issue is and when it’s likely to be back pls? 🙏🏼

  • NatalieNooNah
    Natalie 🦋 (@NatalieNooNah) reported from Camberwell, England

    He said ‘is it the normal way?’ To which my partner replied ‘how would you spell my surname the “normal” way?’ He tutted and put the phone down again 🙄🙄🙄🙄 we are FED up with our current supplier and just want to switch to @SkyUK instead of them, we can’t fill in forms online

  • SimonPBarlow
    SPB (@SimonPBarlow) reported from Bromley, England

    @SkyHelpTeam seem to be issues with #matchchoice on the red button - the stream is blurred #rufc

  • Dave_mfc87
    Dave (@Dave_mfc87) reported from Camberwell, England

    Third world problems, having to hotspot tablet from phone to watch #FuryChisora3 as #skywifi is down and no explanation as of yet why @SkyHelpTeam

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @OpenreachHelp what does a girl have to do to get the courtesy of a response? @SkyUK are clear it's you holding up service my cancelling the order to reinstate a line that worked the day before ??

  • pipsiicola
    Philippa🐾🐶 (@pipsiicola) reported from Whyteleafe, England

    @SkyUK hi. How do I ask for my signal to be boosted? For a few weeks now the picture on our TV breaks up &says there is no signal on all channels. Today I was dropped out for Zoom 3 times in 90 minutes!!! I check website and it says no issues in my area. Can someone help please?

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice

  • vinke_rob
    Rob Vinke (@vinke_rob) reported from Sutton, England

    I cannot download any @Channel4 programs onto my @SkyUK +HD Box. BBC and ITV are fine. Does anyone else have this issue? #asktwitter

  • RetiredChav
    Danny Flo (@RetiredChav) reported from Croydon, England

    @Declanlyall @gilberto_keteng @SkySports So if someone lunges at you and they are never going to make the corner you are supposed to get out of their way?

  • Projie79
    HORIZON STAN ACCOUNT (@Projie79) reported from Croydon, England

    @SkySports @SkySportsNFL you ****** UP the Day 2 broadcast and entirely missed the Steelers licking #32, first pick of Day 2 you stupid, incompetent idiots.

  • magical_78
    NigelH (@magical_78) reported from Bromley, England

    @SkyHelpTeam hi, we’re due to move out later this month but don’t have our new address yet (we’re renting part of a house with sky already) - is there a way we can use our Sky Q box / viewing card there as we don’t want to cancel given we have 21yrs of history. Thanks

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @SkyHelpTeam I don’t think you understand me at all. I’m saying workmen turned up with no warning. They ripped cables down and were taking the telephone pole down. We weren’t warned of any work.

  • Violet_Guitar_
    Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK Is there a problem with your wifi in south London? Real problems for 24hrs+

  • rafauzcate
    rafael uzcategui (@rafauzcate) reported from Worcester Park, England

    @SamsungUK Hello JH, It's a flip4 5G... No damage at all. We bought it via @SkyHelpTeam . We now need to send it back and my partner will be with no handset for 2 or maybe 3 weeks. The handset itself it's on immaculate conditions. Still have the original clear stickers on.

  • magical_78
    NigelH (@magical_78) reported from Bromley, England

    @SkyHelpTeam hi - our dish is currently ‘hidden’ by scaffolding but we’ve been able to watch recordings, Netflix etc via apps. These have now stopped and says we need satellite signal-won’t be for a few more weeks yet. Is this normal? Is there a max time the apps work w/o signal?

  • OpenMindMH
    Rachel (@OpenMindMH) reported from Wandsworth, England

    @SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!

  • lisaannejenkins
    Lisa Jenkins (@lisaannejenkins) reported from Camberwell, England

    @SkyHelpTeam "We are having problems connecting to a network"...I used WPS and a password....still won't connect

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • owl_southyorks
    South Yorkshire Owl 🦉 (@owl_southyorks) reported

    @swfc Absolute joke 😠 I'd never buy @SkySports or any Sky products. Absolutely ruining football. No thought for the fans whatsoever. First home game under new ownership would have been an amazing Saturday. Thursday night is not the same. Can't believe they've taken that from us

  • Surfinbird87
    Surfinbird87 (@Surfinbird87) reported

    @SWFCTrust I agree with every word but @SkySports never, ever give consideration to the needs of match going supporters. And they will never, ever listen to messages like this because all they care about is £££

  • kassimon90
    Mr Simon (@kassimon90) reported

    @SkySports They are trying to build a narrative so that they can use it as way to attack Utd for every bad result, there are no easy fixtures in the EPL, esp promoted sides

  • fitzy89
    Rob (@fitzy89) reported

    @SkyHelpTeam sent you a PM, land line phone not working and I don't have mobile signal at home so I cannot call you, live chat is unavailable. Please assist.

  • NAPD999
    Nigel D (@NAPD999) reported

    @SkySports Don't tell any Arsenal fans, they are convinced he is the GOAT! Apparently, he is known as Saka ****!

  • mckyau_steve
    Stevie Wonder (@mckyau_steve) reported

    @Danjsalt @SkyUK Cancel ur credit card or direct debit as a last resort

  • Oluwa_Idol
    Akeem Uzamot (@Oluwa_Idol) reported

    WTF is all these? Because clubs or skysports did graphic design or admins trying to Bants? We beat spurs home and away and took 4pts from Liverpool. What has all of these got to do with what's happening? 🤔

  • LS6Owl
    Ben 🦉 (@LS6Owl) reported

    Absolutely zero consideration for the fans. Seriously, who ******** plays a league game on a Thursday night? First home game and a Yorkshire derby for this is ***************. At least move it a weekend when most fans are able to travel. @SkySports get in the bin. #SWFC

  • justjamess87
    James Alexander (@justjamess87) reported

    @SkyUK @NOW sky / Now broadband is absolutely ridiculously awful!!! Every single night now ( about 2 months ) my broadband keeps cutting out i have repeatedly reported using your online system etc Sort it out before i leave your services!!

  • chrismcdonald76
    Chris (@chrismcdonald76) reported

    @SkyUK hi I signed up for a broadband TV package last week the next day it was cancelled by you then I called the number you gave and they couldn't help so far it's been set up and cancelled FOUR TIMES. how do I get this resolved it's taken 3hrs of my time.