Sky Outage Report in Purley, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: London, Southwark, Croydon, Hammersmith, Hounslow, Reigate, Kensington, Bromley, Twickenham, City of Westminster, Mitcham, Southall, Wandsworth, Isleworth and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| Southwark |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Zara
(@zarascakes) reported
from
Croydon, England
@SkyHelpTeam @RajBaddhan Same issue in Croydon it's only on the itv HD channel that's off!
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Rob Sharland
(@sharl4nd) reported
from
Lambeth, England
@SkyHelpTeam hi there - my internet has dropped totally since last night in Lambeth, London. Is this a known outage?
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sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam hi my broadband has been awful all day! I’ve done the usual steps turning off and in again, unplugging wires and plugging back in, i use a micro filter, I’ve tried changing the wireless channel, I tried doing your diagnostic tests but that’s down, and your website
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Mandy Andrews
(@mandy_andrews3) reported
from
Hounslow, England
@SkyHelpTeam how do we report a phone line issue. The contact us button on the my sky app says don’t contact us???
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Chris Perrin
(@CIPerrin) reported
from
Camberwell, England
@SkyUK Internet down in SE22 for 4 hours. Your site says there is an issue locally? Any update?? @ThreeUK 4g and 5g constantly dropping out in the area too??
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Sugan D Palanee
(@SuganPalanee) reported
from
Kingston upon Thames, England
@SkyHelpTeam - one and half hours waiting for help and still going.
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Adam McClelland
(@adam_mcclelland) reported
from
Croydon, England
Trying to contact @SkyUK but issue isn’t a complaint or covered by your options!!
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Clare Nightingale
(@MrsCNightingale) reported
from
Bromley, England
@SkyHelpTeam @skytv I have an engineer here right now fitted sky q and he says my order is wrong and he can’t fit it. £200 and customer for 20 years, 3 week waiting time and I cannot contact anyone for help?? #sky #skyq
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Glen Oglaza
(@glenoglaza1) reported
from
Croydon, England
Neville is actually apologising because #Arsenal have scored !! “I’m sorry for those at home “ 😡1-0 to The Arsenal 🎼🎼now the #SkySports commentators are willing Liverpool to score ! And look, they have 1-1 DAMN !#COYG good save Leno but Mane tap-in in the rebound
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
Bromley, England
@sammydrogba @ChessyHour @SkySports I honestly believe if ***** was unable to play while Mendy is self isolating, Cech would actually come out of retirement to help an old mate out lol
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KAZI OMAR | TC
(@itsOfficialTC) reported
from
Kingston upon Thames, England
.@SkyUK why would you not let folks stream HD on SkyGo Extra even though we pay extra for HD.. The stream is already there when viewing it on @NOWTVSport just fix it already 🤬😡 #skygo #SkyUK
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Ryan Mortimer
(@jedredshed) reported
from
Richmond, England
@Falconfoxfire @SkyUK @SkyHelpTeam Thanks for the number Paul will give it a go tomorrow. These guys are awful
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Ryan Mortimer
(@jedredshed) reported
from
Richmond, England
What a frustrating service @SkyUK After several calls for my TV / Internet not working, all that they can offer is an engineering visit on the 3rd Nov, this was first reported a week ago. Been told as I’m not in contract they suggest I look elsewhere for another service provider
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Chris Perrin
(@CIPerrin) reported
from
Camberwell, England
@SkyHelpTeam Yes...when I test the connection it tells me that there is an issue in the local area? But no word what it is or when it will be fixed?
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Mikei. Hall
(@The_Dark_knght) reported
from
Kensington, England
@Tommy42314 @SkySports In charge of what ? One signing when the team is lacking a Centre half , left back , Right sided attacker there is a lack of depth when players are injured there are no replacements just bad planing And strategy
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Sandy Bruce
(@Sandybruce_291) reported
from
Tandridge, England
@SkyHelpTeam So this is still an issue - presume you will be refunding a proportion for missed viewing caused by this?
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KAZI OMAR | TC
(@itsOfficialTC) reported
from
Kingston upon Thames, England
@SkyHelpTeam Honestly, NO. That is not the quickest way to deal with Sky Apps because it did not give me any results. Sky is purposefully not streaming HD through SkyGo. And before you comment about my internet speed, I guarantee it is 10x faster than what Sky Broadband does. Fix it!
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Clare Nightingale
(@MrsCNightingale) reported
from
Bromley, England
@hughbon @SkyHelpTeam Having the same problem this morning... no way of communicating with @SkyHelpTeam #skyq #byesky
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
Bromley, England
@sammydrogba @SkySports Moments before Christensen was chasing down, Kepa was some distance away from his line and I wasn’t sure why he needed to be that far up when at that point before Henderson’s long ball?
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew
(@andrewjsutton) reported
@SkyHelpTeam I can’t link my Sky ID to my Sky Mobile account in app or online. There’s a known issue with my Sky ID. I have tried 10 times now to speak to a human and I can’t pick the right options. Just tells me to go to the website. So, no, right now I’m not ‘well’. Please help.
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Dale Farrow 💙
(@DaleTheBassman) reported
@SkyHelpTeam Also, the broadband connection still keeps dropping out but running tests on the Sky app shows no issues and no connected devices that I can't account for.
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Jeff D Stockton
(@JDS1095) reported
@SkySportsF1 Oh, great, once again: closed captioning (English) is pure shite. Useless. Thank you, SkySports, for such inattention to your viewers. Can this be such a difficult problem to solve, or is it too small a matter for you to care?
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Chris Plant
(@ChrisPlant8) reported
@lee946 @SkySports Tough crowd. There will always be people pointing out negatives and making counterarguments. The Pac Man things I've never got? He was older than Pac Man when they fought, aged 38, so was further out of his prime than Pac Man was - beat him comfortably
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Lino Giovanazzi
(@Linobhoy) reported
@OpenreachHelp My provider @SkyHelpTeam has done. I wanted to express my dissatisfaction with the service received from you.
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Rachel Clark
(@Rachelg91818) reported
@SkyHelpTeam hi my Sky q box seems to have broken and I was wondering how I can get it repaired or replaced? It’s less than a year old.
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Just Jon 🌈
(@jmarcjones) reported
@SkyHelpTeam Thanks but this does not help… all I can see is information that there might be early termination charges if I cancel outside of the cooling off period. I want to give notice now that I wish to cancel all Sky services at contract end so I don’t pay out of contract charges / fee
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Jeff D Stockton
(@JDS1095) reported
@F1 @SkySportsF1 Oh, great, once again: closed captioning (English) is pure shite. Useless. Thank you, SkySports, for such inattention to your viewers. Can this be such a difficult problem to solve, or is it too small a matter for you to care? Can @F1 fix this?
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sean harkin
(@seanharkin3) reported
@SkySports I used to dream of getting close enough to Maggie Thatcher so that I could kick her in the ***** but it never happened
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Ryan Schofield
(@RYANDIDCOT) reported
@SkySports Fingers crossed it keeps him out a little bit longer - no serious damage just long enough so he’s not fit enough to embarrass the nation.