Sky Outage Report in Purley, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: Hammersmith, Croydon, London, Southwark, Twickenham, Kensington, City of Westminster, Hounslow, Mitcham, Southall, Wandsworth, Reigate, Isleworth, Fulham and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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steve
(@stevemfc2) reported
from
West Molesey, England
@davikeishgmail1 @SkySports You stupid prick
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@SkyHelpTeam You know that was 13 hours ago. I'm a Q customer. I've resolved it by unplugging the Q box left it an hour plugged it back in. So while I appreciate the reply 13 hours is of little help
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Clare Nightingale
(@MrsCNightingale) reported
from
Bromley, England
@SkyHelpTeam @skytv I have an engineer here right now fitted sky q and he says my order is wrong and he can’t fit it. £200 and customer for 20 years, 3 week waiting time and I cannot contact anyone for help?? #sky #skyq
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oliver chapman
(@ochapman) reported
from
Bromley, England
Hi @skyuk - is there a way of contacting someone at Sky with a broadband issue which can't be fixed online and no calls are being taken? Thanks
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam Please I have done all this before, I’ve had broadband guy out and a TV woman out and there’s still issues. For 4 months now and still £100 you take from me with no resolution.
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Chris Perrin
(@CIPerrin) reported
from
Camberwell, England
@SkyHelpTeam Yes...when I test the connection it tells me that there is an issue in the local area? But no word what it is or when it will be fixed?
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
Bloody hell @SkyUK your broadband is ****! I’ve had intermittent connection since April, a broadband and tv visit and it’s still crap... quick enough to take my £100 a month though huh!! Can’t call or contact you either #pissedoff @SkyHelpTeam
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Nick Beckingham
(@niche27) reported
from
Bromley, England
@SkyHelpTeam hello my broadband has been down since 7am and my app says there’s an outage but I desperately need to work and I have no idea what is going on. Please advise ASAP it’s been 4 hours
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Chris Perrin
(@CIPerrin) reported
from
Camberwell, England
@SkyUK Internet down in SE22 for 4 hours. Your site says there is an issue locally? Any update?? @ThreeUK 4g and 5g constantly dropping out in the area too??
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Sam Beaumont Gibbons
(@SamGibbons89) reported
from
West Molesey, England
Rob Watton speaks so much crap... time for @SkySports to get rid of him and bring in some fresh #skysportsnews @jollygibbo
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Jordan Davies
(@jordswbu) reported
from
Sevenoaks, England
@SkySports ******* hell what a bunch of sad goons in these comments having an issue with players taking a knee 🥱
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Del Vincent
(@lacaladel) reported
from
Banstead, England
@SkySports Needs to re capture his England form not a bad signing though a squad player 👍
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oliver chapman
(@ochapman) reported
from
Bromley, England
Hi @SkyHelpTeam Hi - is there a way of contacting someone at Sky with a broadband issue which can't be fixed online and no calls are being taken? Thanks
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Stephen Hines
(@hines_stephen) reported
from
Lambeth, England
Yet again it seems @OpenreachHelp and @SkyHelpTeam are blaming each other for my broadband problems... This has been going on since May, and i think I am entitled to some answers...
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Clare Nightingale
(@MrsCNightingale) reported
from
Bromley, England
@hughbon @SkyHelpTeam Having the same problem this morning... no way of communicating with @SkyHelpTeam #skyq #byesky
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steve
(@stevemfc2) reported
from
West Molesey, England
@MarkPhoenix19 @SkySports The tournament is good ! It’s bad because ...?
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Karen Alford
(@KarenA_69) reported
from
Whyteleafe, England
Please help @SkyUK @skytv these calls that I’ve reported to you are still coming through to me. They are saying they are sky how can I block them ..
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Samia Badani 💚
(@SamiaBadani) reported
from
Kensington, England
@SkyHelpTeam Thank you. Still you should work on an entertaining message whilst there’s no signal. Went through the 5 steps and checked with other residents. Fault seems to be communal aerial on our so it’s over to @jjcaspell to send us someone
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Mandy Andrews
(@mandy_andrews3) reported
from
Hounslow, England
@SkyHelpTeam how do we report a phone line issue. The contact us button on the my sky app says don’t contact us???
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Gareth Millar
(@MrMoosee) reported
from
Bexleyheath, England
@SkyUK can’t call you, because you’ve reduced your call centre can’t message you, because you don’t have live chat, DPD have returned new Sky Q Box because they tried to deliver, I was at work? How can I contact someone and not get stuck in a loop of FAQ’s and automated help?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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James de Ste Croix
(@Jimbodsc) reported
@SkyHelpTeam Morning. Wifi seems down MK10. I’ve rebooted the router but still constant orange light on.
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Richard Lennie
(@lennie_richard) reported
@SkyHelpTeam When is the broadband outage in the KY15 area going to be resolved?
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Alistair Scott
(@Alistair47) reported
@joreadsromance1 @SkyHelpTeam I live in Cupar and our Sky internet has been down since 8.30 this morning. Sky website says there is no issue in my area. Obviously there is.
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Derek
(@Derek17413436) reported
@SkyHelpTeam Are people still having problems with Paramount +have downloaded but when selecting show all I get is constant buffering
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alex
(@alex_calland) reported
@SkyHelpTeam I did manage to get hold of them but they stated the remote was no longer manufactured and gave me the website for yourselves linking the product!! Luckily I managed to find the remote down the side of the sofa
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Jess Harris
(@jessiekate29) reported
@SkyHelpTeam I have no internet connection & after various tests your service has concluded I need an engineer to be sent out… earliest available is 7th July! How am I and my partner supposed to WFH until then?! Impossible to speak to an actual person to sort this out as well!
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Caz
(@Caz77107671) reported
@SkyHelpTeam I'm a diamond vip and it's a joke as the offers never apply to me as they are to far away from where I live .and do we ever win anything nope or get any good offers they are a joke as well. All you do is put the price up and up
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Vengeance!!!
(@AdamWil86133487) reported
@SkyUK what is going on with your customer service? Rang up because my broadband is down. Got through to somebody but they wouldn’t speak to me because I have an open complaint? Since when does that affect your ability to sort my broadband? Been on hold an hour now
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DL
(@DJL_96) reported
@SkyHelpTeam would be great if you could help out, still getting error messages when trying to get my Paramount+ account
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Andrew Brennan
(@AndrewB11781440) reported
from
Glasgow, Scotland
@SkyHelpTeam No but also didn’t get QR code so had to to app sign up using different email as I say I can get into on my tv can choose programs but they don’t load after you pick them Had this issue with both signing in profiles. Cheers