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Sky outages and service status in Purley, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 2 outage signals in the last 24 hours around Purley, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Jun 9, 4:51 AM GMT+1.
  • 67% Internet (67%)
  • 21% Wi-fi (21%)
  • 6% E-mail (6%)
  • 2% TV (2%)
  • 2% Phone (2%)
  • 1% Total Blackout (1%)

The latest reports from users having issues in Purley come from postal codes CR8 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 9: Problems at Sky

Sky is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Purley, England

The most recent Sky outage reports came from the following cities: Southwark, Purley, Croydon, Coulsdon, Redhill, Warlingham, Wandsworth, Epsom, Sutton, Tadworth, Leatherhead, Caterham, Blackheath, Banstead, and Beckenham.

CityProblem TypeReport Time
Southwark E-mail 1 hour ago
Purley Internet 24 hours ago
Croydon Internet 2 days ago
Southwark Internet 2 days ago
Croydon Internet 3 days ago
Southwark Internet 4 days ago

Nearby cities with recent reports

Southwark

8 recent signals

1 hour ago
Croydon

4 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • jessica281815
    Jessica (@jessica281815) reported from Wandsworth, England

    @SkyHelpTeam I find it very disingenuous when you tell people to check if it is an internal issue when really you have turned the internet off, when you are already incredibly expensive. Where is my internet?

  • flchambers_
    Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam Hi, tried all the steps. Was told there’s an outage in the area at midday. Didn’t know if you knew how long we’re expected to be out for?

  • RicciCastro
    Babajou (@RicciCastro) reported from Wandsworth, England

    @SkyHelpTeam any update on outage in Wandsworth area. Status page says everything is fine & no planned works listed. @SkyUK

  • denyermc
    Mary Denyer (@denyermc) reported from Headley, England

    @SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!

  • Tullocarm
    Tullocarm (@Tullocarm) reported from Lambeth, England

    So frustrating @SkyHelpTeam. I'm cancelling my direct debit. Screw your 'service'. I'd rather bring back AOL dial-up 😤

  • neilclarke3
    Neil ❌🇬🇧 (@neilclarke3) reported from Lambeth, England

    @kaye09 @SkyHelpTeam It has not corrected since the clocks changed on the weekend. I have an older Sky box… I guess they want us to upgrade 🙄🙄 shame to confuse people especially any elderly . They need to address the issue

  • nick_davison10
    Nick Davison (@nick_davison10) reported from Worcester Park, England

    @SkyHelpTeam Have you read the thread? Your member ogvstaff said the price would be guaranteed when I called back. That's bloody poor.

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.

  • b7xt2mw4pz
    I, Claudia (@b7xt2mw4pz) reported from Bromley, England

    @SkyHelpTeam You’re welcome Matt!! It’s a pity OPENREACH/KELLYS don’t strive for the same high standards as Sky!! Appalling experience with them y’day, damaging my property and have to have the router ON THE FLOOR RIGHT NEAR MY FRONT DOOR!! AWFUL 😡

  • flchambers_
    Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam We’ve had no internet since 10:30am (Wandsworth). Can you tell us what the issue is and when it’s likely to be back pls? 🙏🏼

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @SkyHelpTeam As I said I’m not home right now and because there was no internet at home for two hours my dad was forced to go into London to work. I’d like to know why workmen turned up outside, cut wires and took a telephone pole down and we weren’t given warning.

  • icbm24
    John (@icbm24) reported from Croydon, England

    @SkyHelpTeam Sky Broadband down in SE25 London area. Can you give me an update on it?

  • natalie_h48rec
    🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England

    @SkyHelpTeam Thank you for the response. Could I ask why the engineers are only just working on this? It’s been down for over 24 hours?

  • TheEyeCasting
    The Eye Casting CDA (@TheEyeCasting) reported from Camberwell, England

    @SkyHelpTeam I don't have a Sky landlines 🙄. Why do I have to call at to cancel something ? I tried calling was on phone for an hour to be told it wasn't possible to cancel then getting transfered somewhere else. Obviously making it as difficult as possible. Still have service I don't want.

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam There is no button that says ‘yes I need more help’ I have spoken to the ‘mobile team’ this morning and they are utterly useless

  • ciarale01
    Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England

    I am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!

  • ADH_911
    Alex Heath (@ADH_911) reported from Bromley, England

    @SkyHelpTeam are there issues in BR3 for broadband? Have run diagnostic tests and it says no local issues yet all lights are on router correct but apparently cannot find. Also does not appear to be able to run a line test.

  • rafauzcate
    rafael uzcategui (@rafauzcate) reported from Worcester Park, England

    @SamsungUK Hello JH, It's a flip4 5G... No damage at all. We bought it via @SkyHelpTeam . We now need to send it back and my partner will be with no handset for 2 or maybe 3 weeks. The handset itself it's on immaculate conditions. Still have the original clear stickers on.

  • OpenMindMH
    Rachel (@OpenMindMH) reported from Wandsworth, England

    @SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!

  • MattJamesPHIN
    Matt James (@MattJamesPHIN) reported from Epsom and Ewell District, England

    That @lionsofficial tour was dire. Awful rugby, awful refereeing, just 3 games of scrap. Not much for either side to be proud of. Currently resenting the extortionate @SkySports fees. Well done @WillGreenwood and colleagues for trying to make it sound interesting. Wasn't though.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • precinoti
    Tubosun Falowo (@precinoti) reported

    @__Mainoo37 @goodbadftblpod Not so much about what I believe or what my expectations for my club are. Every fan of any top team must believe and expects that their club wins the league every season. But Scholes and his buddies are not having these discussions as fans rather as ex- footballers and professional pundits. Their professional opinions are viewed as credible, insightful, critical analysis though sometimes subjective to millions football fans who see them as legends of the game and their POV must be from a subject matter experts with logical perspective. Arteta and Arsenal are the only team in the top 6 ( Liverpool and Mancity have lost their managers and key players) that has been competing for the last 4 seasons, not in any form of transition, semi rebuild or full rebuild process. Winning the league was not a fluke but an outcome of a 5/6 years project broken down in phases. The next phase for the team is to dominate the league, retain their title and win domestic and European titles. That Scholes can start making predictions in June 2 is not only delusional but clownish. He can as well just go to Talksports and Skysports and start doing like some of their clown pundits and say outlandish stuff just to generate revenue.

  • Je_suis_Gemeaux
    The 48 (@Je_suis_Gemeaux) reported

    @SkySports The mouth thing is stupid

  • fountains88
    ian bannister (@fountains88) reported

    @brfutboll Whether Messi is the greatest or isn’t (I think he is) is not the point here-who the hell cares what @SkySports thinks?! They think football was invented when the Premier League started & have dumbed down football coverage immeasurably. Their opinion is completely irrelevant

  • nav_cfc
    CfcNav (@nav_cfc) reported

    @90_JoshB Struggling to understand how people have missed your point or they're just playing dumb. People tune in to TNT/Amazon/SkySports etc for unbiased commentary for the UCL, completely different to an international match commentary by a network where the B (in BBC) stands for British

  • AMP86793444
    Cricketologist (@AMP86793444) reported

    In this ongoing test match at Lord’s, there has been a wicket every 25 ***** which is the third best in the history of the game in England. The previous best strike rates came in 1888 and 1907. So This pitch has the best strike rate in about 120 years in England. Stat courtesy @StuartBroad8 on SkySports. This pitch deserves criticism. More than it has already received. If not for rain and bad light the game could have been over in two days. #ENGvNZ

  • chandamuba
    Chanda Mubanga (@chandamuba) reported

    @Dan_1927_ @cozierpanda @Andz6_ Martin and Skysports care, the problem isn’t Martin or Kim, the problem is internet culture which broadcasters are trying to tap into, they want “engagement” views, likes, followers etc that’s why they want these moments so bad.

  • TheNewsHound_
    TheNewsHound (@TheNewsHound_) reported

    @SkySports he was never funny, and still is not.

  • kioto_bss
    kkioto (@kioto_bss) reported

    @LalaOlaoluwami @totalBarca @SkySports No, it was cuz hes slow and wouldn't fit flicks system, flick rejected it

  • Anthony_Hickey
    Anthony Hickey (@Anthony_Hickey) reported

    @SkySports ******* that is horrific. 🤢

  • Rusty462286
    Rusty 🇮🇪 (@Rusty462286) reported

    @_SonOfTheDesert @SkySports Oh shut ******** up you boring grinchlike *******. That was quality tv right there