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Sky Outage Report in Purley, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 02/05/2026 05:15

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: Hammersmith, London, Hounslow, Croydon, Southwark, City of Westminster, Mitcham, Wandsworth, Southall, Orpington, Fulham, Epsom, Welling, Kensington and Greater London.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHounslow Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • chelsian Hadders 🇪🇺 #FBPE (@chelsian) reported from Epsom and Ewell District, England

    @MQuaminasBarnet @SkyHelpTeam Feel your pain, had those issues with virgin before, not funny especially when working at home🙁

  • itsmrweston 🆆🅴🆂🆃🆈 (@itsmrweston) reported from Eltham, England

    @mainy10 @SkyUK @virginmedia Mine hasn’t been down for 2 days 😁

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @SkyHelpTeam No at the end of the steps I get a blank page that’s the problem 😤

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @SkyHelpTeam You clearly haven’t read my tweets very carefully. I don’t want to “get in touch with the right team” or “explore my options”. I want to give you my two weeks’ notice of cancellation of my broadband service. That’s all; it’s simple.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @SkyHelpTeam Anyway, that’s the last I’ll say about it. I’ve cancelled my Direct Debit so the ball’s in your court. Suggest you send me a bill for whatever I might owe you; I’ll pay it then we can call it a day. I’ll never use any of your services again.

  • mattlawley703 Matt Lawley (@mattlawley703) reported from Croydon, England

    @SkySports No problems with that whatsoever. You can’t start a new season when there’s just 8/9 games left. Play 2-3 games a week.

  • ashleyljames Ashley James (@ashleyljames) reported from Wandsworth, England

    @citythameslink1 @SkyUK I want to cancel my movies subscription but I won't let me do it online. Says I need to call!

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    Why is it so difficult to get help from @SkyHelpTeam .. my sky Q won’t connect to my Sky hub box

  • zoegracee03 cheffiana (@zoegracee03) reported from Camberwell, England

    @SkyUK its 9.06 why is the wifi not working....

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    I hate @SkyUK so I call the phone help and the answer to my sky Q not connecting is to send a Ethernet cable which will take 5 working day’s... **** off I pay £120 a month and now I can’t use my sky mini boxes or get any on demand stuff @SkyHelpTeam you are ***************

  • verona_vm Veronica Van Muyen (@verona_vm) reported from London, England

    @SkyHelpTeam our WiFi has been down (London) since yesterday morning, tried everything imaginable, followed instructions, unplugged everything and plugged it back in, restarted, to no avail.

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @SkyHelpTeam When I go to the link and do all what it says and it asks if it works, which it doesn’t , it just takes me to a blank page so there is no further help

  • elxliee Ellie ..† (@elxliee) reported from Kingston upon Thames, England

    @SkyHelpTeam hi my broadband is down at Kt12sa, is there any issues as I’m working from home and cant get back online

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @JayHayon66 @SkyHelpTeam It’s ridiculous I pay over £100 a month and when there’s issues I’m not allowed to call cause I’m not a key worker but I still have to work from home . And my job is actually supporting the NHS 😤

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @SkyUK your wifi is shit, sort it out

  • kbetteley Keiran Betteley (@kbetteley) reported from London, England

    @Elpifco3 @coleddievickers @bluesam33 @SkySports Surely makes more sense for us to accept that no one could have foreseen this and just cancel the season out of respect for the thousands who died. Terrible shame for the red lot from across the park but you win some, you lose some... couldn’t happen to s nicer bunch...

  • geoffgosbee Geoff Gosbee (@geoffgosbee) reported from Eltham, England

    @SkySports how do you get hold of anyone if you have an issue with SkyQ. I can’t seem to find a number

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported from London, England

    @charlotte19831 @SkyUK @BorisJohnson @SkyHelpTeam @SkyNews @BBCNews They are bloody useless, wont get a manager to call us and won’t do anything to help.

  • Dan_Finchy Finchy (@Dan_Finchy) reported from Eltham, England

    @ElizabethG351 @SkyHelpTeam Mines constantly doing it but there's never a problem 🙄

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported from London, England

    I don’t like this @SkyUK Don’t want to help people who have been Furlough and told me they can’t get a manager to call me. @BorisJohnson the government needs to help here before we all get in to debt because of it. @SkyHelpTeam @SkyNews @BBCNews

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • tedwalker555 Ted Walker (@tedwalker555) reported

    @SkySportsNews @skysports are part of the problem and not the solution. Been poisoning the game for years and now culminated in this.

  • ThomasF93619148 Thomas Fleming (@ThomasF93619148) reported

    Lets do what we can against the proposed Super League, cancel your season tickets, cancel your Sky or BT package, start supporting Bolton not Man U. @SkySports @btsportfootball @BBCSport make a stand do not pay money to this league! #europeansuperleague

  • VantageGamingYT Vantage (@VantageGamingYT) reported

    @SkyHelpTeam Well I deeply recall setting it back as my original one, but I’ve been trying it on my devices for a couple days and they won’t sign in. So my plan was to change it back incase I was just mistaken but I couldn’t access it

  • phys_aaron Aaron 🇬🇧 (@phys_aaron) reported

    @SkyUK my broadband has been upgraded to 55mbps speeds. I constantly get less than 10mbps down and up, with frequent dropout, and a ping in the range of 1000-20000ms How the earth have you ****** up my broadband this bad?

  • GlobalClarity1 South East Sean (@GlobalClarity1) reported

    @SkySportsNews Will @SkySports commit to never showing #europeansuperleague live games or highlights? And will @SkySportsNews commit to never reporting on #europeansuperleague ? If not, then get off your high horse

  • simonmpage Simon Page (@simonmpage) reported

    @SkySports and @btsport if you bought rights to the European super league I’d cancel my subscriptions

  • DClarkson86 Dominic Clarkson (@DClarkson86) reported

    2/2 ...hope it’s on its own dedicated TV channel and fans can refuse to take up the subscription. If it’s on @SkySports I would purposely request not to have that channel/service

  • katiemmyrtlex k8ie (@katiemmyrtlex) reported

    @SkyHelpTeam I’ve just been on sky go via ps5, should you not be providing this as a linear service rather than pick and choose where you provide it and on what terms? Please sort this, it’s ridiculous.

  • 3963knw24467 Kevan Wright (@3963knw24467) reported

    @btsportfootball Will the obvious No vote winning influence your decision as to whether you bid for exclusive TV rights? Thought not. Time for you to accept that @btsportfootball and @SkySports are part of the problem too.

  • PJEDAV49 VilCisco (@PJEDAV49) reported

    @SkyHelpTeam. Just a couple of requests. Please fix the procedure whereby downloading a programme often creates an automatic series link. Secondly, please fix the procedure to stop asking "are you sure" when trying to set a reminder for one or more programmes at a time.