Sky Outage Report in Purley, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 18: Problems at Sky
Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (48%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: London, Croydon, Southwark, City of Westminster, Isleworth, Fulham, Orpington, Hounslow, Wandsworth, Greater London, Hammersmith, Kensington, Brentford, Merton and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Southwark |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Mikei. Hall
(@The_Dark_knght) reported
from
Kensington, England
@Tommy42314 @SkySports In charge of what ? One signing when the team is lacking a Centre half , left back , Right sided attacker there is a lack of depth when players are injured there are no replacements just bad planing And strategy
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KAZI OMAR | TC
(@itsOfficialTC) reported
from
Kingston upon Thames, England
@SkyHelpTeam Honestly, NO. That is not the quickest way to deal with Sky Apps because it did not give me any results. Sky is purposefully not streaming HD through SkyGo. And before you comment about my internet speed, I guarantee it is 10x faster than what Sky Broadband does. Fix it!
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Adam McClelland
(@adam_mcclelland) reported
from
Croydon, England
Trying to contact @SkyUK but issue isn’t a complaint or covered by your options!!
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steve
(@stevemfc2) reported
from
West Molesey, England
@davikeishgmail1 @SkySports You stupid prick
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Chris Perrin
(@CIPerrin) reported
from
Camberwell, England
@SkyHelpTeam Yes...when I test the connection it tells me that there is an issue in the local area? But no word what it is or when it will be fixed?
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Stephen Hines
(@hines_stephen) reported
from
Lambeth, England
Yet again it seems @OpenreachHelp and @SkyHelpTeam are blaming each other for my broadband problems... This has been going on since May, and i think I am entitled to some answers...
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sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam hi my broadband has been awful all day! I’ve done the usual steps turning off and in again, unplugging wires and plugging back in, i use a micro filter, I’ve tried changing the wireless channel, I tried doing your diagnostic tests but that’s down, and your website
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Clare Nightingale
(@MrsCNightingale) reported
from
Bromley, England
@SkyHelpTeam @skytv I have an engineer here right now fitted sky q and he says my order is wrong and he can’t fit it. £200 and customer for 20 years, 3 week waiting time and I cannot contact anyone for help?? #sky #skyq
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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KAZI OMAR | TC
(@itsOfficialTC) reported
from
Kingston upon Thames, England
.@SkyUK why would you not let folks stream HD on SkyGo Extra even though we pay extra for HD.. The stream is already there when viewing it on @NOWTVSport just fix it already 🤬😡 #skygo #SkyUK
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Gareth Millar
(@MrMoosee) reported
from
Bexleyheath, England
@SkyUK can’t call you, because you’ve reduced your call centre can’t message you, because you don’t have live chat, DPD have returned new Sky Q Box because they tried to deliver, I was at work? How can I contact someone and not get stuck in a loop of FAQ’s and automated help?
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steve
(@stevemfc2) reported
from
West Molesey, England
@MarkPhoenix19 @SkySports The tournament is good ! It’s bad because ...?
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
Bromley, England
@sammydrogba @ChessyHour @SkySports I honestly believe if ***** was unable to play while Mendy is self isolating, Cech would actually come out of retirement to help an old mate out lol
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Rob Sharland
(@sharl4nd) reported
from
Lambeth, England
@SkyHelpTeam hi there - my internet has dropped totally since last night in Lambeth, London. Is this a known outage?
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
Bromley, England
@sammydrogba @SkySports Moments before Christensen was chasing down, Kepa was some distance away from his line and I wasn’t sure why he needed to be that far up when at that point before Henderson’s long ball?
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Chris Perrin
(@CIPerrin) reported
from
Camberwell, England
@SkyUK Internet down in SE22 for 4 hours. Your site says there is an issue locally? Any update?? @ThreeUK 4g and 5g constantly dropping out in the area too??
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Sam Beaumont Gibbons
(@SamGibbons89) reported
from
West Molesey, England
Rob Watton speaks so much crap... time for @SkySports to get rid of him and bring in some fresh #skysportsnews @jollygibbo
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Mandy Andrews
(@mandy_andrews3) reported
from
Hounslow, England
@SkyHelpTeam how do we report a phone line issue. The contact us button on the my sky app says don’t contact us???
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Clare Nightingale
(@MrsCNightingale) reported
from
Bromley, England
@hughbon @SkyHelpTeam Having the same problem this morning... no way of communicating with @SkyHelpTeam #skyq #byesky
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Sugan D Palanee
(@SuganPalanee) reported
from
Kingston upon Thames, England
@SkyHelpTeam - one and half hours waiting for help and still going.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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peter stevenson
(@petestevuk) reported
@SkyHelpTeam when a manager refuses to discuss a complaint with a customer. Pushed to ofcom or communications ombudsman. A five minute conversation would have and an hour and a half with customer services.
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Youraccounthasbeensuspended
(@Youraccounthas6) reported
@SkySports None. I couldn't pay SLY anything even if my life depended on it. You will never get another penny out of me SLY 'news'!
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Shelagh Clark
(@skizzbit) reported
@SkySports None of the above 😡 you have turned mist sports into a **** show because of money 😡so NO NO NO and NO
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Anjali
(@anjali_x) reported
@SkyHelpTeam Unfortunately they couldn't help. Is there anyone I can escalate this to?
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Anjali
(@anjali_x) reported
@SkyHelpTeam I've already spoken to them. But they couldn't help. So now I'm asking you it there's anyone higher up i can speak to
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Oliver OliverW
(@oliverw_oliver) reported
@SkyUK Your crappy broadband's on the fritz yet again. You clowns are the absolute worst.
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NORCS
(@Norcs07) reported
@SkyHelpTeam Why do I have to chase everything? Why can’t you, as a multi billion pound business have the correct processes and procedure in place to stop this from happening? You’ve not yet even asked my name or address?!?! Nobody wants to take ownership of the issue. Absolute shower.
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Christopher Swain
(@ChrisSwain_1973) reported
@SkyHelpTeam Great help, can’t get on website can’t get much signal and data is none existent, hence twitter as I can tweet on edge (slow 3G)
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James Shaw
(@JamesSh95731810) reported
@SteveCarter_26 @SkyHelpTeam @virginmedia DO NOT go with Virgin!! £490 early termination fee because they cant provide a service to my new area!!! 8 months also to get my transfer from residential to business account issues resolved too!!!
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Ellis Hall
(@Ellis_Hall03) reported
@dypes8 @aleoliva75 @SkySports They had problems eith their car lol