Sky Outage Report in Purley, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (47%)
-
TV (30%)
-
Wi-fi (12%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: London, Hammersmith, Southwark, Croydon, City of Westminster, Kensington, Hounslow, Mitcham, Southall, Wandsworth, Reigate, Isleworth, Fulham, Orpington and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Southwark |
Wi-fi | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
-
s ldn
(@shaks_ldn) reported
from
Lambeth, England
@SkyHelpTeam my internet has been pretty much down / intermittent past few hours!
-
Mark S
(@Mark_BarkingFC) reported
from
London, England
@SkyHelpTeam Need more help here William , test says everything is fine , tv box says no connection, tried the reboot no joy
-
Ange Gilly
(@angegillis) reported
from
Lambeth, England
@SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??
-
xxx
(@Fabs11111111) reported
from
Kensington, England
@SkyUK I'm a gold member And still waiting for my refund more then 1 week know and the operators keep on saying its been refunded to my credit . Operators should listen to customer and not do what they won't
-
Danny Flo
(@RetiredChav) reported
from
Croydon, England
@TravisShawuk @SkySports I think you'll find that anyone with a brain can see it was a unfair advantage. heavily worn hards against brand new softs! It didn't matter how much Lewis fought, he could never win.
-
Laura Bridle she/her
(@midwifehippie) reported
from
Bromley, England
@SkyHelpTeam my broadband has been down 3 days now ++ can you help/refund
-
Danny Flo
(@RetiredChav) reported
from
Croydon, England
@Declanlyall @gilberto_keteng @SkySports So if someone lunges at you and they are never going to make the corner you are supposed to get out of their way?
-
Martin O'Rourke
(@martinjorourke) reported
from
Wandsworth, England
@SkyHelpTeam hi, my phone line has been down for 3 weeks, I've tried everything online to fix it but it's still not working, how can I speak to someone?
-
Ange Gilly
(@angegillis) reported
from
Lambeth, England
@SkyHelpTeam I bought a Google mesh system because my wifi is crap in my house. Google are saying my modem needs to be changed into bridge mode. How does one do that? Can someone help please?
-
Mark S
(@Mark_BarkingFC) reported
from
London, England
@SkyHelpTeam @SkyHelpTeam are there broadband issues in IG11 , very slow and tv saying not connected
-
Jacqui Lowe
(@jacquilowe) reported
from
London, England
@SkyHelpTeam No B/band since 30th, team say system won’t let them book engineer ‘because it’s an outage’. Know this is resolvable because engineer visited neighbour on 31st - fixed in 5 mins flicking switch on the road.
-
Nick-CAFC
(@NGN1985) reported
from
London, England
@SkyHelpTeam Hello. My broadband is down. I checked and there is an issue in my area. Can you please tell me what has happened and roughly when it will be fixed? SE3 area. Thank you.
-
Mikei. Hall
(@The_Dark_knght) reported
from
Kensington, England
@SkySports we hear Man City’s Mendy in the news but what about Everton‘s Gylfi Sigurdsson why is he never mentioned is it because he’s white?
-
Martin O'Rourke
(@martinjorourke) reported
from
Wandsworth, England
@SkyHelpTeam hi, is there an outage in SW17?
-
Micky_k
(@Mr_K1985) reported
from
London, England
@SkyHelpTeam Do you believe that's an exceptable answer? That I have to chase a service I pay for to find out if your fixing your issue, is this problem being fixed currently? If so what Is the approximate time frame?Also will my bill reflect the downtime this provider had given me?
-
Joy Balfe
(@Joybalfe) reported
from
Whyteleafe, England
@virginmedia absolute p- take on price charges £8.50 extra in this current climate. Shoddy service - time to believe in better @SkyUK
-
LittleLondonWhispers 💙
(@londonwhispers) reported
from
Kensington, England
I don’t often rant but @skyuk the 9 hrs we’ve wasted with your customer service is a joke. I’ve been a customer of yours from day 1 how on earth do you cancel someone’s broadband & tell them you can’t reinstate it until December 31st #WFH
-
Mary 🍒 Ben Chilwell simp | لويس 💖
(@maryyasmine) reported
from
Kensington, England
@LunaForeverr @JamilaJemstone @SkySports Because we know Sky prefers when people are horrible to each other, textbook Murdoch
-
Neil ❌🇬🇧
(@neilclarke3) reported
from
Lambeth, England
@kaye09 @SkyHelpTeam It has not corrected since the clocks changed on the weekend. I have an older Sky box… I guess they want us to upgrade 🙄🙄 shame to confuse people especially any elderly . They need to address the issue
-
Lisa Stock
(@Lisa66Stock) reported
from
Bexleyheath, England
@JBooLJRB @SkyHelpTeam Yep mine since 10am. Says problem at exchange
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Anne-Marie Neligan
(@annemarienel) reported
from
Aughils, Munster
@SkyHelpTeam hi I just added sky broadband and talk to my package. Having issues with the phone line, constant engaged sound even when on calls. Wondering should I have been sent a new phone with the router?
-
Craig Morrison
(@craigmorrison22) reported
@SkyHelpTeam That wasn’t the problem - the red button was *never* enabled on the app for this match. Sky have messed this up - please look at this properly in time for the next match and review the feedback you’ve received, many people have complained.
-
Rich Lohia
(@RichLohia) reported
@SkyHelpTeam can you please provide a contact number for your support teams. Sky Q picture keeps jumping with no sound. Followed your guides with no joy. I’ve got a booster and multi room but it seems it’s not substantial enough
-
Stu
(@P__TheLetter) reported
@SkyHelpTeam Hello. Trying to get help with my Sky Q box and called your helpline only to be told to call back before 9pm… Now unless my clocks are wrong, I did. Do your support team knock off early every day?
-
The.Donn
(@clairepear24) reported
@SkyHelpTeam I would have thought so as well, it took a long time to get through on the call the last time and I was hoping to avoid that by contacting you here, can you help?
-
Andycakes96
(@andycakes96) reported
@SkyHelpTeam It's been going on for months, I run checks using the my sky app, comes back up and then will again drop. Multiple times a day. We have a sky Q mini which has no end of connection and buffer issues. Its relentless.
-
Dan Martin
(@dam131289) reported
@SkySports Yh I know I’m a poor mans Cristiano Ronaldo
-
Boro_Monkey
(@Boro_Monkey) reported
@SkyHelpTeam My broadband has been mostly down all day. It only came back up this evening, but still keeps dropping out. Online help not really helping and it suggests we call out an engineer. Basically, am I ****** for working from home tomorrow?
-
Matt Flye
(@MattFlye) reported
Anyone know why the Sky Go app doesn't work on Mac anymore? @SkyHelpTeam @skytv
-
John Turner
(@jonty1878) reported
@chedders2102 @SkySports Yes the Swansea player was being a **** and knew exactly what he was doing, a bit like some people when they cross the road in front of a car knowing they will slow down / stop. Doesn’t as irritating as it is they don’t deserve to be knocked down, same scenario here in my opinion