Sky Outage Report in Purley, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: London, City of Westminster, Mitcham, Hammersmith, Southwark, Isleworth, Sidcup, Kingston upon Thames, Croydon, Hounslow, Southall, Carshalton, Wandsworth, Reigate and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of Westminster |
Total Blackout | |
| City of Westminster |
Internet | |
| City of Westminster |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
Bromley, England
Heads drooping down, hardly any communication amongst themselves. For a number of seasons now we’ve lacked leaders on that pitch. As Souness said many times on SkySports & he’s right - which senior players do those youngsters and new signings look up to in that dressing room?
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QE4
(@QuigleyE4) reported
from
London, England
@mrhunt4 @SkyHelpTeam @TheRealSitts Yes The Apprentice, Start in Hendon then on Vic Embankment going the other way must be the PHVs , they do get it right when the contestant is sacked and at their most vulnerable/sad/Broken , they use a Licensed Taxi Driver to get them home
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Ashy-Diaz
(@Mattashenden) reported
from
London, England
@SkyHelpTeam I'd like to be able to watch anything on my glass tv or using my broadband....only been a week now and still not working
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Lynn rr71
(@LynnRr71) reported
from
London, England
@SkyHelpTeam is there any ownership at all for broadband outage issues and when it will be resolved? Currently paying for broadband & multiroom that doesn’t work & then data on top? That can’t be customer service???
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Janice 🌊🌊🌊 🐀
(@en1gmaw4) reported
from
Brentford, England
@SkyHelpTeam I realise that sky don’t want you to cancel anything so that’s why they keep you waiting online for a loyalty expert for so far 1.45 hours. Was only going to cancel the tv #shambles #joke #shocking
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NigelH
(@magical_78) reported
from
Bromley, England
@SkyHelpTeam hi - our dish is currently ‘hidden’ by scaffolding but we’ve been able to watch recordings, Netflix etc via apps. These have now stopped and says we need satellite signal-won’t be for a few more weeks yet. Is this normal? Is there a max time the apps work w/o signal?
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Phil Carter
(@PhilSCarter) reported
from
Bromley, England
@SkySports Please no more kid commentary, I’m paying for this service. It’s ridiculous
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.
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Patrick Keyte
(@PatrickKeyte) reported
from
Camberwell, England
@SkyHelpTeam Can I double check there is an outrage? My Sky app says there is but it doesn’t say there is online. Would it help if I DM’d my postcode?
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Illy Mus 💙
(@illymus) reported
from
Camberwell, England
@SkyHelpTeam @SkyUK so you have plenty of agents on messenger if someone wanted to buy a Sky package but no one at all if I have faulty equipment. Nice way to treat loyal customers. I need the convenience of Messenger as I have very little time to call.
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Paula hammond
(@Paulaha21043676) reported
from
Lambeth, England
@SkyHelpTeam Yes all it has on the screen is" no satellite signal".but that is because they is scaffolding up.we had this for 3 weeks now
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Sam
(@SamGibbons89) reported
from
West Molesey, England
******* #SkySports you’re dragging this out… who gives a toss what Jamie thinks 🥱 #EFLCup
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SPB
(@SimonPBarlow) reported
from
Bromley, England
@SkyHelpTeam seem to be issues with #matchchoice on the red button - the stream is blurred #rufc
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Verity Powell
(@PowellVerity) reported
from
West Molesey, England
@SkyHelpTeam what is best way to discuss my plan as it’s gone up and I think I might have to cancel my sky which I don’t want to do but it’s so expensive
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Tullocarm
(@Tullocarm) reported
from
Lambeth, England
So frustrating @SkyHelpTeam. I'm cancelling my direct debit. Screw your 'service'. I'd rather bring back AOL dial-up 😤
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice
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Verity Powell
(@PowellVerity) reported
from
West Molesey, England
@SkyHelpTeam my sky keeps freezing, signal and connection all ok #help
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Paulette Weekes
(@Paulette_Weekes) reported
from
Brentford, England
Sky broadband down reporting 2 to 4 working days to be resolved. This is so irritating @SkyHelpTeam. It’s the weekend and my children want to play games.
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam There is no button that says ‘yes I need more help’ I have spoken to the ‘mobile team’ this morning and they are utterly useless
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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John Burton
(@GoldenBumCheeks) reported
@SkyHelpTeam Hi it’s been 7 hours without internet and the service status link gives no update at all other than we know it’s not working, we’ll fix it at some point. Have you got any updates? Is it an issue at the exchange? Has someone dug through the fibre? Is it another issue? Fix eta?
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Braden
(@Braden_Simmonds) reported
@AnfieldEffect @SkySports Let’s hurry up and sell him then. All these rumours but **** all ever happens with these deadwood players
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I a n G
(@Babyharryg) reported
@SkyHelpTeam hi, are there issues in Leatherhead area as broadband is intermittent and when connected very very slow? KT23.
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Nick
(@SaveOurGame24) reported
@SkyHelpTeam I could have found that on my app for crying out loud,it's still down. Do you have any idea when it will be up and working
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Paul 🏴🇪🇺
(@Meeesterpablo) reported
@skytv @SkyHelpTeam is 40-50mb the max speed that Q can download at, if not using Sky internet, as sky discussion boards suggest? This seems shockingly slow when most FTTP speeds are in the 100’s of mb/s. Seems like punishment for not having sky internet which can connect to 5ghz
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Erin
(@erindorgs) reported
@SkyHelpTeam Thanks Tony, I also called and chose the auto-text feature which will text me when the issue is resolved.
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Summer
(@Summert33719145) reported
@SkyHelpTeam This is so out of order what’s going on !!! My broadband still down !!
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Dr Bob
(@twinvolvo_b) reported
@SkySports Entirely agree with other Tweets, your camera coverage is shocking. Anyone would think they have never covered golf before.
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danbriant
(@danbriant) reported
@SkyUK What's up with the internet outage in the BR4 area. Been down since 10.30 and ya status checker is useless. 😔
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Allan Robbins
(@allanrobbins) reported
@SkyHelpTeam Okay. So it went down at 10:30am. You took until 3pm to identify the problem. Engineers have only just arrived and they do not know what the problem is despite identifying what the problem is? Why has it taken 6 hours to identify - but not identify - the problem?