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Sky outages and service status in Purley, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 2 outage signals in the last 24 hours around Purley, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 11, 10:55 AM GMT+1.
  • 53% Internet (53%)
  • 32% Wi-fi (32%)
  • 9% TV (9%)
  • 4% Total Blackout (4%)
  • 2% E-mail (2%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 12: Problems at Sky

Sky is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Purley, England

The most recent Sky outage reports came from the following cities: Croydon, Blackheath, Southwark, Wandsworth, Banstead, Beckenham, Leatherhead, Redhill, Orpington, Purley, Caterham, Fulham, Lewisham, Thornton Heath, and Mitcham.

CityProblem TypeReport Time
Croydon Wi-fi 23 hours ago
Blackheath Wi-fi 1 day ago
Croydon Wi-fi 1 day ago
Southwark Internet 4 days ago
Wandsworth TV 5 days ago
Croydon Internet 5 days ago

Nearby cities with recent reports

Southwark

5 recent signals

4 days ago
Croydon

4 recent signals

23 hours ago
Blackheath

1 recent signals

1 day ago
Wandsworth

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • fulhamnonny
    Rhi (@fulhamnonny) reported from Camberwell, England

    @SkyHelpTeam A second day of no internet.. This means 1. I cannot do my job as I’m WFH. 2. I cannot study/ revise for my uni exams next week. I’m wondering WHEN service will be resumed. I can see the connection box from my window and 2 different engineers (3x) visited yesterday.

  • MrJohnSeager
    MrJohnSeager (@MrJohnSeager) reported from Croydon, England

    Just seen the details for #skysports and their UK #bundesliga deal - let’s just say it’s a bad one - no 2.30 games due to 3pm uk blanket ban - no 2.Bundesliga games apart from playoffs - no mention of highlights - I have to switch to sky sports something I said I will never do

  • Paulaha21043676
    Paula hammond (@Paulaha21043676) reported from Lambeth, England

    @SkyHelpTeam Yes all it has on the screen is" no satellite signal".but that is because they is scaffolding up.we had this for 3 weeks now

  • Projie79
    HORIZON STAN ACCOUNT (@Projie79) reported from Croydon, England

    @SkySports @SkySportsNFL you ****** UP the Day 2 broadcast and entirely missed the Steelers licking #32, first pick of Day 2 you stupid, incompetent idiots.

  • LorraineThorn
    GingerLolz (@LorraineThorn) reported from Merton, England

    Internet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?

  • RetiredChav
    Danny Flo (@RetiredChav) reported from Croydon, England

    @HillF1 well said Damon! The only only one with sense on the Skysports team. Max was totally at fault and never making that corner and could have killed Hamilton.

  • magical_78
    NigelH (@magical_78) reported from Bromley, England

    @SkyHelpTeam hi, we’re due to move out later this month but don’t have our new address yet (we’re renting part of a house with sky already) - is there a way we can use our Sky Q box / viewing card there as we don’t want to cancel given we have 21yrs of history. Thanks

  • redlee6963
    lee duggan* (@redlee6963) reported from Croydon, England

    @SkySports @GNev2 is the reason I’m giving up my subscription why you got the idiot back is beyond me first class 🤡

  • richnewm
    richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyHelpTeam so why is my Internet down yet again becoming a joke now

  • SabinaNKhan
    Sabina Khan (@SabinaNKhan) reported from Croydon, England

    @SkyHelpTeam can you please urgently assist - our broadband has gone down and the landline is dead so I can’t call your customer services. I need to get back online urgently for work.

  • richnewm
    richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyUK so what wrong with sky Internet yet again sky Internet always seams to be down lately

  • Joybalfe
    Joy Balfe (@Joybalfe) reported from Whyteleafe, England

    @virginmedia absolute p- take on price charges £8.50 extra in this current climate. Shoddy service - time to believe in better @SkyUK

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam Once again abdication all and any customer responsibility

  • RicciCastro
    Babajou (@RicciCastro) reported from Wandsworth, England

    @SkyHelpTeam any update on outage in Wandsworth area. Status page says everything is fine & no planned works listed. @SkyUK

  • The_Woodsy
    Woodsy #EndLockdownNow #NoVaccinePassports (@The_Woodsy) reported from Wandsworth, England

    Question to @SkySports : How is it, that when Spurs win, the other team never turned up, it’s never that Spurs didn’t allow the opposition to play and deserved the win, never!

  • vinke_rob
    Rob Vinke (@vinke_rob) reported from Sutton, England

    I cannot download any @Channel4 programs onto my @SkyUK +HD Box. BBC and ITV are fine. Does anyone else have this issue? #asktwitter

  • nick_davison10
    Nick Davison (@nick_davison10) reported from Worcester Park, England

    @SkyHelpTeam Not interested are you @SkyHelpTeam? Piss poor from you.

  • MRMyates
    Matt (nee Reggae) Yates (@MRMyates) reported from Hooley, England

    Somebody deleted my recordings of #righteousgemstones season2 on the @SkyUK box and there is no eps at all on catch up! What’s going on @SkyHelpTeam?! Help me! 🙏🏻

  • Violet_Guitar_
    Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK Is there a problem with your wifi in south London? Real problems for 24hrs+

  • TubaCulosis
    Tuba Culosis (@TubaCulosis) reported from Merton, England

    @peterhill93 @PeterWellDone @SkyUK I use the Sky Superfast which averages 65mb/s to a south London address. Only £28/month and no line rental. I’d check reviews local to you as service varies locally between providers.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • KevinKathurima
    Kevin J. Kathurima (@KevinKathurima) reported

    @empireofthekop @SkySports Overpaid pundit, who's never won anything in his life, spouting rubbish. The players need to look at themselves, for a start. And the main person to blame is Richard Hughes for not keeping, or replacing, Luis Díaz, then foolishly overspending £45m on Isak.

  • kevkev500
    Kevin Eaton (@kevkev500) reported

    @SkySports The profits from Wimbledon go to support grass root tennis, l would have thought the top players would want to support that but clearly not.

  • teeasesanya
    Timostar (@teeasesanya) reported

    @RuheheDerek @SkySports I don't understand you hate mbappe? Is he d cause of Madrid's problem? Strikers are meant to be selfish and so is vini, so stop blaming d poor guy as if he is the cause of Madrid's misfortune. Blame d ******* board and Perez

  • joppadoni
    Joppadoni (@joppadoni) reported

    So you can foul anyone in the box with an arm touch but not the keeper? Utter joke. #WesthamUnited #Skysports #bullshit ******* joke. He barely touched him and the keeper never moved... Bullshit.

  • Otees13
    Mikel Supreme (@Otees13) reported

    @Ofcom as a paying customer - I do not want Gary Neville on commentary. Ruins the game as he’s unable to be mutual and balanced. @SkySports it’s a disgrace

  • dizefc1blueefc
    dizefc1 (@dizefc1blueefc) reported

    @spfl @SkySports Penalty all day, stupid tackle to make as he going nowhere , but fact var recommended to review and there probably 3/4 people reviewing

  • AHSportsPicks
    AH Sports (@AHSportsPicks) reported

    @givenkn04 @SkySports Are you an idiot? These stats are made up and false.

  • papadiaulos46
    RS CEO (@papadiaulos46) reported

    @Asac_afc @centregoals @SkySports He would never come to such

  • HurdleyOli11823
    OHur (@HurdleyOli11823) reported

    @F1Media @SkyGroup @SkySports Never going to pay a penny for sky coverage 👍

  • Ondaintreefarm
    Farmer Luke 🥔 (@Ondaintreefarm) reported

    I have never seen such an incompetent company as @SkyUK they are literally the epitome of “where does the incompetent end And the stupidity start?” and best of all they don’t have a complaints department!