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Sky Outage Report in Purley, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 02/13/2026 12:10

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: Orpington, London, Hounslow, Southwark, Croydon, City of Westminster, Wandsworth, Kensington, Brentford, Fulham, Merton, Greater London, Sevenoaks, Hammersmith and Mitcham.

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City Problem Type Report Time
United KingdomOrpington Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHounslow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • StuartClark930 Stuart Clark (@StuartClark930) reported from London, England

    @SkyHelpTeam Still no service in SE8. And the link you have provided says there are no known problems. Please could we have an eta on resolving

  • caddydorey Corey Lee (@caddydorey) reported from Croydon, England

    @breffski @O2 Ngl, I thought it would be ****, but the best decision I’ve ever made was switching to @SkyUK for my contract. price is decent, signal is great here and their customer service was great when I had an issue. It’s defiantly not your first thought but for me it was a great decision

  • monicasikholm Monica Sik Holm (@monicasikholm) reported from Wandsworth, England

    @SkyHelpTeam We have a Sky dish problem that needs attending to; dish on a listed building. We finally got through today, but you hung up!

  • spaulsahota Paul Sahota (@spaulsahota) reported from Richmond, England

    So, I called Sky. Two things, remove a channel that I no longer watch. Cancel SIM card in my iPad, I only use Wi-fi. I received 11 (eleven) emails! Is this what they call #confusion #marketing. @skytv @SkyUK

  • RenzCrammond Renz (@RenzCrammond) reported from London, England

    @SkyHelpTeam how long to fix your broadband services in South East London

  • AlyPallie Alison Rogers (@AlyPallie) reported from London, England

    @Benb111 @SkyUK It was such bad timing. Son doing exams

  • gnixon88 Gordon Nixon (@gnixon88) reported from London, England

    @Beryl_the_peryl @PositiveLad @enterjamesment @SkyUK **** off troll. If we wanted your opinion we would go to Wetherspoons and ask you for it.

  • BenThapa82 Ben Thapa (@BenThapa82) reported from Wandsworth, England

    @SkyHelpTeam Yes and your response hasn’t yet solved the issue, I’m afraid...

  • felderston Oliver Feldwick (@felderston) reported from London, England

    @SkyHelpTeam It says no known issues but I just got a text saying there were issues

  • NicolaLRowe Nicola Louise Rowe (@NicolaLRowe) reported from Bexleyheath, England

    @SkyUK my telephone line is broken and I can’t get through to anyone to fix this. I have checked all the cables it is the line coming in nothing internal. Is there an email or contact number so I can speak to someone

  • fey_jason Jason Fey (@fey_jason) reported from Bexleyheath, England

    @gazmatik @SkyUK Can't watch @SkyNews so I have no idea what you are talking about. Thanks for your input however, if you can send someone to fix the sky box then I'll buy them a beer.🍺

  • BarbaraMercer76 Barbara Mercer (@BarbaraMercer76) reported from Bromley, England

    @SkyUK as a customer of Sky of 10 years.. if you continue to support The Sun then I have to consider taking my custom elsewhere. We cannot normalise domestic violence. #dontbuythesun #domesticviolence

  • NicolaLRowe Nicola Louise Rowe (@NicolaLRowe) reported from Bexleyheath, England

    @SkyHelpTeam The telephone number doesn’t connect to a person, it’s a recording telling me to check my connection. I need Sky to contact OpenReach so an engineer can fix this

  • JamesHow8 James (@JamesHow8) reported from London, England

    @SkySports They say anything to stay up and get lots of money,,,, but if they Finnish all the games there down 😋😋😋😋😋😋

  • Scroggles Tales of Scroggs (@Scroggles) reported from Richmond, England

    @SkyHelpTeam Broadband is down again!!! Every day now it crashes. Hopeless...

  • AlexanderRyll Kiwi in Barnes (@AlexanderRyll) reported from Richmond, England

    @virginmedia AR why don't you try as a customer to call 150 and see how the experience is for yourself, you'll never recommend it again. If it's not working by tomorrow bye bye Virgin Media I'm switching to @SkyUK

  • robshrimpton Røb Shrimptôn (@robshrimpton) reported from Bromley, England

    @SkyHelpTeam no sky in Orpington area - just cut out

  • BenThapa82 Ben Thapa (@BenThapa82) reported from Wandsworth, England

    @SkyHelpTeam I got one response that didn’t answer the question and then nothing else. Sadly I will have to call tomorrow and block up the lines that should be for key workers. It will be to cancel.

  • BigSammyJ Sam Johnson (@BigSammyJ) reported from London, England

    @SkyHelpTeam @SOTONYE_ It would be useful if you updated that page, as multiple people have said. It's been a while now, and that page reports no issues, which is clearly not the case.

  • LindizzLinz Linz (@LindizzLinz) reported from Kingston upon Thames, England

    My @SkyUK broadband has been so bad these last few weeks I’ve used all my phone data and had to buy a bolt for the first time ever. Can’t get through to them on the phone either 🤬🤬

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • OlafKarklins Olaf Karklins (@OlafKarklins) reported

    @SkySports why have you got a former Man Utd player Gary Neville commentating on there game with @NFFC. He's totally biased to Man Utd, he's boring, got no enthusiasm and the worst voice ever

  • kanefromthelane Kanefromthelane (@kanefromthelane) reported

    @SkyHelpTeam I have an issue

  • cliftonmod66 nottslad1966 (@cliftonmod66) reported

    @SkySports Hennessey is absolute garbage

  • JohnZagreus2 John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    @SkyHelpTeam sky glass tv needs to go back can't use my audio system did contact u been no help and now getting crackling either swap my tv or cancel it and full refund on my payment please

  • jonesy_2112 Maureen Jones (@jonesy_2112) reported

    @SkyHelpTeam why do I have to wait 5 days for an engineer to visit to fix WI-FI, why can I not escalate my complaint beyond the contact centre?

  • MPHUGHES2012 Martin Hughes (@MPHUGHES2012) reported

    @SkyHelpTeam Problems in HP4 postcode ??

  • AdielMannion21 AM 🤫 (@AdielMannion21) reported

    @SkyHelpTeam Hi Ellie 👋. Can you kindly tell me what’s going on. Broadband has been down all day & still no sign of it coming back. Awful service if you ask me

  • crilly_09 Chris Bradley (@crilly_09) reported

    @SkySports Piss poor defending and awful keeping tbh

  • smattey1 Steve Mattey (@smattey1) reported

    @SkyHelpTeam broadband has been down most of the day now. When will this be fixed ?

  • wtlrams1 George (@wtlrams1) reported

    @SkyHelpTeam I’ve got a problem with my sky sports