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Sky outages and service status in Purley, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 6 outage signals in the last 24 hours around Purley, including 6 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 20, 4:27 PM GMT+1.
  • 60% Internet (60%)
  • 25% Wi-fi (25%)
  • 8% TV (8%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 20: Problems at Sky

Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Purley, England

The most recent Sky outage reports came from the following cities: Redhill, Wandsworth, Southwark, Warlingham, Croydon, Sutton, Tadworth, Leatherhead, Caterham, Blackheath, Banstead, Beckenham, Orpington, Purley, and Fulham.

CityProblem TypeReport Time
Redhill Wi-fi 2 hours ago
Wandsworth Wi-fi 10 hours ago
Wandsworth Internet 11 hours ago
Southwark E-mail 11 hours ago
Warlingham Internet 12 hours ago
Croydon Internet 14 hours ago

Nearby cities with recent reports

Croydon

9 recent signals

14 hours ago
Southwark

5 recent signals

11 hours ago
Wandsworth

4 recent signals

10 hours ago
Redhill

1 recent signals

2 hours ago
Warlingham

1 recent signals

12 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • ADH_911
    Alex Heath (@ADH_911) reported from Bromley, England

    @SkyHelpTeam are there issues in BR3 for broadband? Have run diagnostic tests and it says no local issues yet all lights are on router correct but apparently cannot find. Also does not appear to be able to run a line test.

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Hi, @SkyHelpTeam I am having #broadband issues. The connection keeps dropping. Are there any known issues in SW11 1NG area? If not, there is one!

  • SumanBhuchar
    Suman Bhuchar (@SumanBhuchar) reported from Wandsworth, England

    @SkyHelpTeam is there an outage in tooting? I haven't had any internet this morning so unable to work

  • lisaannejenkins
    Lisa Jenkins (@lisaannejenkins) reported from Camberwell, England

    @SkyHelpTeam "We are having problems connecting to a network"...I used WPS and a password....still won't connect

  • silkskt
    Silka (@silkskt) reported from Camberwell, England

    @SkyUK I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.

  • sarahMwasHudson
    Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    Nothing like working from home when you have @SkyUK …. Day 2 of no broadband and no phone …. Quality service …. Will switch to @virginmedia as soon as I can

  • kmckeand
    Kate McKeand (@kmckeand) reported from Wandsworth, England

    @SkyUK I’ve had no broadband for 10 hours and can’t get any information about when the issue will be fixed?

  • IamAndreaEllis
    Andrea Ellis (@IamAndreaEllis) reported from Bromley, England

    @SkySports your 🔴 button service isn’t showing the #QPRPNE game? Please help #skysportsfootball

  • natalie_h48rec
    🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England

    @SkyHelpTeam Landline & WiFi down for over 24 hours in the Hayes/West Wickham (Bromley) area. Could you advise when this will be up and running again please? This is now affecting the running of my business. Please advise ASAP.

  • PhilSCarter
    Phil Carter (@PhilSCarter) reported from Bromley, England

    @SkySports Please no more kid commentary, I’m paying for this service. It’s ridiculous

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Anyone else around #Northcoteroad having @SkyUK @SkyHelpTeam #broadband issues?

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam No.. It's all @OpenreachHelp fault so Sky can't possibly take an responsibility for their customers... Great service isn't it ?

  • SkinsELive
    🏴󠁧󠁢󠁥󠁮󠁧󠁿🕹Skinny does gaming 📸🇸🇪 (@SkinsELive) reported from Lambeth, England

    Anyone else having issues with @SkyUK internet dropped - just in time for my electric to run out as well

  • cnormanv
    CarlosE (@cnormanv) reported from Banstead, England

    Is @SkyUK fixing the internet and phone problem sometime soon? I live in Banstead and haven’t had service all day. Unable to speak with anyone in Sky

  • InsaneGoon3r
    Insane Gooner (@InsaneGoon3r) reported from Croydon, England

    @richardajkeys Why is this irritating man still on twitter? I must say the quality of presenters on @SkySports is A* these days compared to those awful days of old!

  • MattJamesPHIN
    Matt James (@MattJamesPHIN) reported from Epsom and Ewell District, England

    That @lionsofficial tour was dire. Awful rugby, awful refereeing, just 3 games of scrap. Not much for either side to be proud of. Currently resenting the extortionate @SkySports fees. Well done @WillGreenwood and colleagues for trying to make it sound interesting. Wasn't though.

  • MRMyates
    Matt (nee Reggae) Yates (@MRMyates) reported from Hooley, England

    Somebody deleted my recordings of #righteousgemstones season2 on the @SkyUK box and there is no eps at all on catch up! What’s going on @SkyHelpTeam?! Help me! 🙏🏻

  • shoeburger
    Kieran Shew (@shoeburger) reported from Merton, England

    @SkyHelpTeam Since the storm, my sky box isn’t receiving signal. I’m in a block of flats. Tried calling, wait on hold for ages. How do we get someone to repair our dish? Why don’t you have an online solution for this. It’s 2022

  • vinke_rob
    Rob Vinke (@vinke_rob) reported from Sutton, England

    I cannot download any @Channel4 programs onto my @SkyUK +HD Box. BBC and ITV are fine. Does anyone else have this issue? #asktwitter

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • JONBOYLITTLE
    Jon Little (@JONBOYLITTLE) reported

    Player interview mid game 🤯🤯🤯🤯 @SkySports **** off with it now

  • DJTimWood
    TIM WOOD (@DJTimWood) reported

    @ukphilj @officialgtfc Yes pal, its awful! Thought it was my surround sound and a delay but clearly is @SkySports issue!

  • iamsteezze
    🔰Steeze Trafford🔰 (@iamsteezze) reported

    Shameless Skysports. They’re never tired of being a disgrace

  • PunterHRPGA
    PunterHRPGA (@PunterHRPGA) reported

    @AFC_Gooner_Mark @SkySports What a terrible decision

  • Original_Moldo
    Moldo (@Original_Moldo) reported

    @SkyHelpTeam Changing Sky Q to Sky Stream has been the worst decision ever! Problem after problem and no solutions whilst paying more than ever! Can’t have an engineer because there’s no fault on the system. 45 mins on a call with no solution and having to wait for a callback. 😡

  • dilemma1979
    Emma Stevens (@dilemma1979) reported

    @SkySportsPL @SkyFootball Sky is so poor. An interview during a game. Replays when game is happening. Poor service #skysports @DCMS and the premium they charge

  • RobEllis1183719
    Rob Ellis (@RobEllis1183719) reported

    @SkyUK me Saturday. Still waiting. Funny how a new customer doesn't get charged £40. For someone who has spent approx £10k over the years with you, absolutely shocking treatment.

  • JamieAB77
    Jamie (@JamieAB77) reported

    Can someone tell me what ******** Micah Richards is talking about please @SkySports it’s like listening to a 12 year old.

  • veryfathomer
    Ducky 🇬🇧 🇺🇦 (@veryfathomer) reported

    @SkyUK Disappointed, I had a 24 month contract at £24 a month fixed for two years (agreed in writing) then after 12 months you bumped the cost up to £27, so I complained via email and your response? You said sorry if I feel let down, but no offer to fix the problem. Appalling.

  • cylodeman
    Cylo2006 (@cylodeman) reported

    @SkySports London will be completely shut down!