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Sky outages and service status in Purley, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 6 outage signals in the last 24 hours around Purley, including 6 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 15, 7:54 PM GMT+1.
  • 57% Internet (57%)
  • 25% Wi-fi (25%)
  • 10% TV (10%)
  • 6% Total Blackout (6%)
  • 1% E-mail (1%)
  • 1% Phone (1%)

The latest reports from users having issues in Purley come from postal codes CR8 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 15: Problems at Sky

Sky is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Purley, England

The most recent Sky outage reports came from the following cities: Croydon, Southwark, Wandsworth, Redhill, Orpington, Purley, Caterham, Fulham, Lewisham, Thornton Heath, Mitcham, Westerham, Surbiton, Epsom, and Wallington.

CityProblem TypeReport Time
Croydon Internet 13 minutes ago
Croydon Internet 42 minutes ago
Croydon Wi-fi 1 hour ago
Croydon Wi-fi 1 hour ago
Southwark Internet 2 hours ago
Wandsworth Wi-fi 3 hours ago

Nearby cities with recent reports

Croydon

8 recent signals

13 minutes ago
Southwark

5 recent signals

2 hours ago
Wandsworth

3 recent signals

3 hours ago
Redhill

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    So looking up online it appears the @SkyUK / @SkyHelpTeam internet might be down for a few days in Bromley. You really do suck Sky.

  • SimonPBarlow
    SPB (@SimonPBarlow) reported from Bromley, England

    @SkyHelpTeam seem to be issues with #matchchoice on the red button - the stream is blurred #rufc

  • PatrickKeyte
    Patrick Keyte (@PatrickKeyte) reported from Camberwell, England

    @SkyHelpTeam Can I double check there is an outrage? My Sky app says there is but it doesn’t say there is online. Would it help if I DM’d my postcode?

  • TheEyeCasting
    The Eye Casting CDA (@TheEyeCasting) reported from Camberwell, England

    @SkyHelpTeam I don't have a Sky landlines 🙄. Why do I have to call at to cancel something ? I tried calling was on phone for an hour to be told it wasn't possible to cancel then getting transfered somewhere else. Obviously making it as difficult as possible. Still have service I don't want.

  • Tullocarm
    Tullocarm (@Tullocarm) reported from Lambeth, England

    So frustrating @SkyHelpTeam. I'm cancelling my direct debit. Screw your 'service'. I'd rather bring back AOL dial-up 😤

  • sarahMwasHudson
    Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    Nothing like working from home when you have @SkyUK …. Day 2 of no broadband and no phone …. Quality service …. Will switch to @virginmedia as soon as I can

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam Once again abdication all and any customer responsibility

  • k8tyDavies
    Kate Davies (@k8tyDavies) reported from Worcester Park, England

    @SkyHelpTeam just wanted to say I’ve just had amazing customer service from a guy called Sherwin!! He was so helpful and really polite and friendly #greatservice

  • IamAndreaEllis
    Andrea Ellis (@IamAndreaEllis) reported from Bromley, England

    @SkySports your 🔴 button service isn’t showing the #QPRPNE game? Please help #skysportsfootball

  • VialliChelseaFC
    Vialli's Chelsea FC (@VialliChelseaFC) reported from Bromley, England

    Heads drooping down, hardly any communication amongst themselves. For a number of seasons now we’ve lacked leaders on that pitch. As Souness said many times on SkySports & he’s right - which senior players do those youngsters and new signings look up to in that dressing room?

  • ryannew93
    Ryan New (@ryannew93) reported from Croydon, England

    I pay for @SkySports and the stream breaks. Illegal streaming would never do this to me

  • LJS111
    Louise S (@LJS111) reported from Lambeth, England

    *******, Geoff. That’s harsh. Maddison should have just walked off. #SkySports

  • martinjorourke
    Martin O'Rourke (@martinjorourke) reported from Wandsworth, England

    @SkyHelpTeam hi, my phone line has been down for 3 weeks, I've tried everything online to fix it but it's still not working, how can I speak to someone?

  • richnewm
    richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyHelpTeam so why is my Internet down yet again becoming a joke now

  • flchambers_
    Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam We’ve had no internet since 10:30am (Wandsworth). Can you tell us what the issue is and when it’s likely to be back pls? 🙏🏼

  • rafauzcate
    rafael uzcategui (@rafauzcate) reported from Worcester Park, England

    @SamsungUK Hello JH, It's a flip4 5G... No damage at all. We bought it via @SkyHelpTeam . We now need to send it back and my partner will be with no handset for 2 or maybe 3 weeks. The handset itself it's on immaculate conditions. Still have the original clear stickers on.

  • silkskt
    Silka (@silkskt) reported from Camberwell, England

    @SkyHelpTeam I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.

  • AvWeekJuliet
    Juliet Trew (@AvWeekJuliet) reported from Merton, England

    @SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband

  • MrJohnSeager
    MrJohnSeager (@MrJohnSeager) reported from Croydon, England

    Just seen the details for #skysports and their UK #bundesliga deal - let’s just say it’s a bad one - no 2.30 games due to 3pm uk blanket ban - no 2.Bundesliga games apart from playoffs - no mention of highlights - I have to switch to sky sports something I said I will never do

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @SkyHelpTeam As I said I’m not home right now and because there was no internet at home for two hours my dad was forced to go into London to work. I’d like to know why workmen turned up outside, cut wires and took a telephone pole down and we weren’t given warning.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Gwynbleidd1724
    Hugh (@Gwynbleidd1724) reported

    @FA_PGMOL currupt bias bunch of amateurs who can’t tell their arse from their elbows and only make decisions based on teams and not how play is, @SkySports have the worst coverage and commentary imaginable. Definitely highlighting that bias in football is there

  • AticaSi
    Si Atica (@AticaSi) reported

    @ChunkyTHFC @SkySports A few weeks ago similar thing happened against us. Penalty was turned down by VAR on grounds a shove in the back is natural contact

  • BycroftTom
    🐟Bluemoon 🐟 (@BycroftTom) reported

    @culturaldude @SkySports Cancel sky get IPTV and watch on Fox sports job done for next year sky is a shambles

  • MrGreat53591337
    MrGreat (@MrGreat53591337) reported

    @g5_tv461 @SkySports Life doesn't work like that. It's not a movie

  • izzyflowfilmz
    Tobi Sangotola (@izzyflowfilmz) reported

    @addiecrowns @SkySports There is nothing bad it's one of the gains for fans who spend so much on the stadium to see a match.

  • archiemax29
    marblehalls🔴⚪️ (@archiemax29) reported

    @Rory_Talks_Ball This getting pimped out by skysports will definitely end bad for him

  • WilliamReidBoyd
    WilliamReidBoyd (@WilliamReidBoyd) reported

    @SkySports Red button not working on Boulter tennis match. You've destoryed this channel.

  • MrAndyMich
    Andy Mich (@MrAndyMich) reported

    @AlvarroE10 @SkySports I had trouble understanding that grammatical abomination of a sentence but I think I’ve got the general gist of it. Evidently you cared enough to reply to me. All the best 👍🏻

  • youngdeacon17
    Williams V (@youngdeacon17) reported

    @holu_soji @SkySports @Kingsleymaximo I used to think so many of our fans here do too much. But since the beginning of this reason, I support whatever our fans do because we have taken so much from other fan bases. We are not even toxic enough going by the hands we have been dealt with.

  • IIIIIIIIIII0L11
    .... (@IIIIIIIIIII0L11) reported

    @SkySports biggest industry plant EVER ******* hell, we all know this ****** club is fake and plastic but this **** is just SAD...