Sky Outage Report in Purley, Greater London, England
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The latest reports from users having issues in Purley come from postal codes CR8 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (46%)
- TV (30%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Purley, England
The most recent Sky outage reports came from the following cities: London, Woolwich, Hounslow, City of Westminster, Croydon, Hammersmith, Southwark, Fulham, Wandsworth, Brentford, Southall, Coldblow, Bexleyheath, Greater London, and Purley.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 50 minutes ago |
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Phone | 52 minutes ago |
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Total Blackout | 2 hours ago |
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3 hours ago | |
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TV | 4 hours ago |
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Internet | 9 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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GingerLolz (@LorraineThorn) reported from Merton, England@SkyHelpTeam Yes, local issue reported, which could take up to 2 hrs to resolve (I first got this response when I checked at around 10pm last night) thanks for your quick response!
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Wendy Simmonds (@WendySimmonds69) reported from Kingston upon Thames, England@SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈 (@Kierbro) reported from London, England@SkyHelpTeam abysmal service. My partner started working with Sky months ago, yet since we switched our (already crap) package to your apparent super best, it’s been worse than ever. Can’t stream anything without interruptions. And yes, been through usual steps. Not good enough
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Hayden 🚢 (@MarketerHayden) reported from Wandsworth, EnglandHi @SkyHelpTeam broadband is down in the SW11 area. It was working fine earlier as I managed to do some work. Please can you advise! #skybroadband #SW11
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⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England@SkyHelpTeam As I said I’m not home right now and because there was no internet at home for two hours my dad was forced to go into London to work. I’d like to know why workmen turned up outside, cut wires and took a telephone pole down and we weren’t given warning.
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Silka (@silkskt) reported from Camberwell, England@SkyUK I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.
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Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, EnglandSurely I cannot be the only person in the universe that is having major Sky Broadband Internet problems today! @SkyUK #SkyBroadband
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⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England@SkyHelpTeam hi I’m not at home but my dad informed about 2 hours ago that the internet went down and workmen had turned up outside our house cutting wires and destroying the telephone pole nearby. Why has this happened? Would have been nice to have been told work was starting.
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Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, EnglandI am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!
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mya (@1980smya) reported from Richmond, Englandhow are sky gonna cancel my broadband without telling me and then reset it up as more expensive and a month after my move in date SOME PEOPLE WORK FROM HOME!!!!!!! @SkyUK i hate u already
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Kate McKeand (@kmckeand) reported from Wandsworth, EnglandMy @SkyUK broadband just keeps dropping today in SW18 but the app says no issues. Clearly there are???
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🟣ŇⒶ𝐧𝕒 mค𝐑ᶠ𝐨 🇬🇭 (@Mr_Unique_Voice) reported from London, England@SkyHelpTeam Still having issues....
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🏴🕹Skinny does gaming 📸🇸🇪 (@SkinsELive) reported from Lambeth, EnglandAnyone else having issues with @SkyUK internet dropped - just in time for my electric to run out as well
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Silka (@silkskt) reported from Camberwell, England@SkyHelpTeam I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.
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Kevin Williams (@ozwilliams101) reported from Kensington, England@SkyHelpTeam what is happen with the internet outage, it has been ongoing since 12.30????
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Truda Spruyt (@TrudaSpruyt) reported from London, England@SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer
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⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England@SkyHelpTeam I don’t think you understand me at all. I’m saying workmen turned up with no warning. They ripped cables down and were taking the telephone pole down. We weren’t warned of any work.
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Sammie (@Sammie3982) reported from London, England@SkyUK your service is crap! All I wanna do is put my programme on and sleep! But I can’t! The sky box’s have no signal! My iPad and phone have no internet!! How hard can it be?? 😔
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Justin Leeper だよ! (@JustinLeeper_yo) reported from Bromley, England1 hr & counting on phone with @SkyUK after no one showed up for our broadband setup appt. between 8:00 & 13:00 today. It’s now 18:30. Their solution? Go to the back of the line, sport - as in reschedule for Aug. 15. If that isn’t the start of a lovely business relationship…
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GingerLolz (@LorraineThorn) reported from Merton, EnglandInternet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Yas (@yasin2999) reported@danpom @SkyUK Nope. Terrible customer service as well. The best you’ll get is the same as a new customer
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PompeyLil (@PompeyLil1) reported@SkyUK My problem is, we have an excellent Sony 4K UHD Oled Tv, why would we want to replace that?
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Jon (@JJKirbs) reported@SkyUK Complete with **** Kinect. Or is that Bit Connect?
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2WB (@2WB10) reported@SkyUK No Dish. No Box. No Fuss. Just extortionate prices and crap broadband. No thanks.
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Matthew Hinchley (@Hinchley86) reported@PeterWellDone @SkyUK Best off trying to find local people to ask, will very much depend on quality of local network, distance from exchange, whether there is fibre yet or still old phone lines etc.
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mslippy (@mslippy6) reported@SkyUK Never required SKY , there's so many free chanel's nowadays why pay for it.
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Robbie Black (@robbiebblack) reported@SkyUK #SkyGlass is not going to benefit families like mine who, at this time, struggle to get even a decent Sky Q service with a poor EE #broadband service. As much as I welcome TV technology moving forward, how about these ISP’s sorting out their broadband mast services first.
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Cloud Surfer 💫 (@777flyaway) reported@SkyHelpTeam hi Sky, I can’t seem to get my sky WiFi ? Is there a problem today ? Thanks
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KraveUK (@KraveUK2) reported@MaskedGEEK_YT @kevbrown77 @SkyUK Ha I’ve been with sky for years, only recently when I said I was leaving they told me they’d put my bill up each month and refused to compete with my local ISP. Existing customer get naff all these days.
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Justine (@The_little_pea) reported@SkyUK Our internet frequently dips so we can’t use apps etc on our Sky Q. If we replaced dish with internet we wouldn’t be able to watch tv channels on Sky either so what’s the point? If dishes are being phased out we have no option but to cancel subscription