Sky

Sky Outage Report in Purley, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 12/26/2025 06:35

December 26: Problems at Sky

Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: London, Hammersmith, Southwark, Croydon, Warlingham, Redhill, Brentford, Greater London, City of Westminster, Blackheath, Hounslow, Orpington, Southall, Richmond and Kensington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomHammersmith Internet
United KingdomSouthwark Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • jamesdanw James Windsor (@jamesdanw) reported from Croydon, England

    My @SkyUK Q box has gone down. Emergency services contacted.

  • mhall71 mark hall (@mhall71) reported from Camberwell, England

    @SkyHelpTeam hi is there a problem with broadband in south east London no broadband all morning

  • ManUtd_BITW Ray Rajani (@ManUtd_BITW) reported from Camberwell, England

    @SkyHelpTeam Thanks. I have called that number but keep getting directed by the automated voice to different teams who claim to help but it still doesn't address my concerns

  • dboydayo_ #GodIsTheGreatest (@dboydayo_) reported from Bexleyheath, England

    @SkyUK I’m gonna cancel sky. And I’m gonna spend the next 6 months begging friends & family to go virgin. The service is embarrassing

  • WispaHH Creator code - Wispahhh (@WispaHH) reported from Lambeth, England

    @SkyHelpTeam @SkyUK Sky have the worst internet for gamers everyday is a new problem 😡😤😣

  • DarrHenderson darrenhenderson9 (@DarrHenderson) reported from Eltham, England

    @PaulJam84679845 @FootballerGay @SkyBetChamp @gaytimesuk @5liveSport @EFL @FA @PFA @SkyBetLeagueTwo @SkyBetLeagueOne @premierleague @SkySports @SunderlandAFC Well you do support nonces

  • Empower2Perform Shameema Yousuf MBACP MBPsS CMPC HCPC (@Empower2Perform) reported from Wandsworth, England

    @SkyHelpTeam This does not seem to be the case in SW17. We’ve lost network about 20mins ago. Please advise

  • StephenJAdams Stephen Adams (@StephenJAdams) reported from Redhill, England

    @AFCWimbledon @SkyBetLeagueOne @SkySports I have to say i really don't give a shit what we call them. They will be Redbull MK soon enough anyway.

  • jamesyred jamesyred (@jamesyred) reported from Redhill, England

    @btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now

  • benburrows Ben Burrows (@benburrows) reported from Richmond, England

    @SkySports pretty awful move to stop the broadcast of the @BLACKCAPS vs @windiescricket before the match finished! Was not able to watch the end of the gamw. Shame!!!🤯

  • BarcaWomble Niall McGarry (@BarcaWomble) reported from Kingston upon Thames, England

    @SkyUK Shocking service by Sky. My dad’s had to waste 2 days off work waiting in. First they sent the wrong engineer, (DTH I/o MDU), profuse apologies. The next week they again sent the wrong engineer!!!!. We’re sorry but we can’t come for 2 weeks. Worst customer service ever!!!

  • tatey1965 Chris Tate (@tatey1965) reported from Wandsworth, England

    @hectormcn @railroaddrunk @BenGilesRL @therealsteavis @SkySports @SkySportsRL Fat Nige did a really really shit deal last time around and Barwick - utterly uselesa

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @MatchroomBoxing @KatieTaylor @SkySports @DAZN_USA Though sadly it was an awful verdict , at best it was a draw

  • Bparlma Bridgette Parlma (@Bparlma) reported from Hammersmith, England

    @SkySports need to get #Eredivisie for their pundits to stop sounding stoooopid 🙄🙄 they never watch it and still think about Robben and RvP ...#jesuswept

  • stevetom110 Steve (@stevetom110) reported from Eltham, England

    @SkyHelpTeam bad bad show got new skyQ today after 5 week wait, 5hours later skyQ NOT WORKING, not happy BAD very BAD😡😡😡😡

  • badzillacouk badzilla (@badzillacouk) reported from Hammersmith, England

    Sky broadband has been down for Hammersmith and Fulham since 10:20 yet no update since 12:00 and no eta on repair fix. Utterly pathetic @SkyHelpTeam - Will be moving suppliers on Monday. Had enough.

  • Macca211279 Steve McHugh (@Macca211279) reported from Lambeth, England

    @SkyHelpTeam guys seriously the internet connection is god awful. Constant problems and at the moment rather than bad signal ( which happens frequently ) there’s now NO signal. Hard to stay patient with a service this bad 😫

  • BarcaWomble Niall McGarry (@BarcaWomble) reported from Kingston upon Thames, England

    @SkyHelpTeam You’ve twice sent the wrong engineer (MDU engineer is required) to put in Sky TV & then instead of doing everything you can to get someone there straight away (after being let down for the 2nd time) u give an appointment for 2 weeks time. Terrible CS Sky!! #skyfail

  • tatey1965 Chris Tate (@tatey1965) reported from Wandsworth, England

    @hectormcn @railroaddrunk @BenGilesRL @therealsteavis @SkySports @SkySportsRL And the worst thing ever is loss of funding cos participation levels have dropped - ie less potential viewers

  • jamesdanw James Windsor (@jamesdanw) reported from Croydon, England

    @SkyUK Hi guys no tv signal in SE19 for about an hour now. Powered down the box etc but still nothing

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • heatherambrosia heather (@heatherambrosia) reported

    @SkyHelpTeam So what does this mean, we’re supposed to wait until someone on our street moves away and we can take over their slot in the “cabinet”? Or do we have to cancel our order and go with another provider instead??

  • Rachael14536878 Rachael (@Rachael14536878) reported

    @SkyHelpTeam They can't help as I don't have the account password so I am now stuck with no Internet for the 2nd day. Absolutely furious.... How can this happen, all online systems are saying there are no issues when there clearly are

  • themeiks ian meikle (@themeiks) reported

    @SkySports How bad is Fred? How often did he “pass” it to Brentford players, or out of play? If cr7 had gone off laughing, he’d have been ripped to shreds here too. Shame Rangnick never thought to do similar against villa, ie cavani off for d v b. With more than 4 minutes left.

  • Ed7LFC Ed (@Ed7LFC) reported

    @SkyHelpTeam hi I’ve been a customer for 15 years I want to upgrade to sky glass but don’t want to lose me multi-room for my kids how do I do this

  • KevBury Kevin Bury (@KevBury) reported

    @Yungen_Leem @castellanoskin3 @SkySports So every player can do this as long as they want to play 90 mins and help team win?

  • CallmeDownsie 🌊 Paul Downes 3⃣9⃣🇮🇹 #JFT97 (@CallmeDownsie) reported

    @SkyHelpTeam All my neighbours' Sky Broadband is down too. Other reports of it being down all across Liverpool and Merseyside. What's going on?

  • matthewadams85 matthew adams 🍒 (@matthewadams85) reported

    @SkySports He looks frustrated with himself that he’s playing crap.

  • GDevaney Gaz D (@GDevaney) reported

    @SkySports Petulance…. Don’t mind seeing this usually but for a club trying to instill trust in a manager, this just shows disrespect and allows other players to think they can look down on those in charge. He’s man of experience and a captain… he should lead by example..

  • JonStannard Jon Stannard (@JonStannard) reported

    @SkyUK @SkyHelpTeam start a chat on sky help. Very little response and no action.

  • AaronLove_1988 Aaron Love (@AaronLove_1988) reported

    @SkySports Arrogant prick wish they never signed him