Sky Outage Report in Purley, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Purley come from postal codes CR8.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Sky
Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: Purley, London, Hammersmith, Brentford, Croydon, Reigate, City of Westminster, Southwark, Coldblow, Southall, Wandsworth, Twickenham, Hounslow, Fulham and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Purley |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Paula hammond
(@Paulaha21043676) reported
from
Lambeth, England
@SkyHelpTeam Yes all it has on the screen is" no satellite signal".but that is because they is scaffolding up.we had this for 3 weeks now
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Patrick Keyte
(@PatrickKeyte) reported
from
Camberwell, England
@SkyHelpTeam Can I double check there is an outrage? My Sky app says there is but it doesn’t say there is online. Would it help if I DM’d my postcode?
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Verity Powell
(@PowellVerity) reported
from
West Molesey, England
@SkyHelpTeam what is best way to discuss my plan as it’s gone up and I think I might have to cancel my sky which I don’t want to do but it’s so expensive
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
Bromley, England
Heads drooping down, hardly any communication amongst themselves. For a number of seasons now we’ve lacked leaders on that pitch. As Souness said many times on SkySports & he’s right - which senior players do those youngsters and new signings look up to in that dressing room?
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SPB
(@SimonPBarlow) reported
from
Bromley, England
@SkyHelpTeam seem to be issues with #matchchoice on the red button - the stream is blurred #rufc
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Janice 🌊🌊🌊 🐀
(@en1gmaw4) reported
from
Brentford, England
@SkyHelpTeam I realise that sky don’t want you to cancel anything so that’s why they keep you waiting online for a loyalty expert for so far 1.45 hours. Was only going to cancel the tv #shambles #joke #shocking
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Phil Carter
(@PhilSCarter) reported
from
Bromley, England
@SkySports Please no more kid commentary, I’m paying for this service. It’s ridiculous
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.
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Illy Mus 💙
(@illymus) reported
from
Camberwell, England
@SkyHelpTeam @SkyUK so you have plenty of agents on messenger if someone wanted to buy a Sky package but no one at all if I have faulty equipment. Nice way to treat loyal customers. I need the convenience of Messenger as I have very little time to call.
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice
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Verity Powell
(@PowellVerity) reported
from
West Molesey, England
@SkyHelpTeam my sky keeps freezing, signal and connection all ok #help
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QE4
(@QuigleyE4) reported
from
London, England
@mrhunt4 @SkyHelpTeam @TheRealSitts Yes The Apprentice, Start in Hendon then on Vic Embankment going the other way must be the PHVs , they do get it right when the contestant is sacked and at their most vulnerable/sad/Broken , they use a Licensed Taxi Driver to get them home
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam There is no button that says ‘yes I need more help’ I have spoken to the ‘mobile team’ this morning and they are utterly useless
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Tullocarm
(@Tullocarm) reported
from
Lambeth, England
So frustrating @SkyHelpTeam. I'm cancelling my direct debit. Screw your 'service'. I'd rather bring back AOL dial-up 😤
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Lynn rr71
(@LynnRr71) reported
from
London, England
@SkyHelpTeam is there any ownership at all for broadband outage issues and when it will be resolved? Currently paying for broadband & multiroom that doesn’t work & then data on top? That can’t be customer service???
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Paulette Weekes
(@Paulette_Weekes) reported
from
Brentford, England
Sky broadband down reporting 2 to 4 working days to be resolved. This is so irritating @SkyHelpTeam. It’s the weekend and my children want to play games.
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.
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Ashy-Diaz
(@Mattashenden) reported
from
London, England
@SkyHelpTeam I'd like to be able to watch anything on my glass tv or using my broadband....only been a week now and still not working
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NigelH
(@magical_78) reported
from
Bromley, England
@SkyHelpTeam hi - our dish is currently ‘hidden’ by scaffolding but we’ve been able to watch recordings, Netflix etc via apps. These have now stopped and says we need satellite signal-won’t be for a few more weeks yet. Is this normal? Is there a max time the apps work w/o signal?
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Will Kane
(@calendarboysuk) reported
from
Twickenham, England
@SkyHelpTeam I have been assisted by so many wonderful members of the executive response team over the past few months that i need their help once more but can’t seem to find a contact number as i am about to move home once again & need their valued help can someone get in touch?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Smith
(@former_fatty) reported
@SkyHelpTeam Just checked our package and it doesn't look like we have skygo extra. We always had it previously so i will call and sort our sky package out. Thanks for your help
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Andrew Antill
(@Andyroo1980) reported
@JeffStelling leaving @SoccerSaturday is the worst thing to happen to @SkySports since its start, way back in March 1990... An absolute Saturday institution!
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𝔾𝕣𝕦𝕞𝕡𝕪𝔹𝕒𝕟𝕘𝕒𝕝𝕚
(@GrumpyBangali) reported
Didn’t even occur to me at the time how long I was on the phone for or that I was going to be charged after 59mins as per contract/call package. I just wanted to get an appointment for my child. Spoke to @SkyUK customer rep & they can’t waive the fee given the circumstances.
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Richard Harper
(@richardharper) reported
@TheRealMChats @SkyHelpTeam You’re lucky that they even bothered to notify you - some customers only found out that it wasn’t just them after searching on the internet. Poor service from Sky.
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Bruce
(@thebrucetankhu1) reported
Hi @SkyHelpTeam the WiFi is up but we don’t have access to internet?? This isn’t the first time and we have reported this on several occasions. We’ve followed all the steps on the website but it is still down. Any suggestions??
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Paul Regan
(@PR3GAN10) reported
Some changes are horrible, and @JeffStelling just announcing it’s his last season on @SkySports @SoccerSaturday is one of them! 😢#soccersaturday #jeffstelling
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Mark Fletcher
(@MarkFletch117) reported
@CharlieFitzh @SkySports Count yourselves lucky, @btsport has Lucy Ward on, she knows her stuff but never stops talking. The days of summarisers who spoke occasionally is long gone. I preferred Brian Moore with an odd comment from Big Ron or Keegan.
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Martin Graysmith
(@MartinGraysmith) reported
@SkyHelpTeam It's back on again now, thank you. I appreciate that failures happen, but a day and a half without internet or even providing a timeframe is very poor.
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Rupesh Kab
(@RupeshKab) reported
@SkyHelpTeam Hi Sky, I’m having issues with my sky glass 65inch near the top of the screen I’m getting flashing spots and it’s quite annoying. Is this a known issue with the panel or do I need a replacement? Please advise
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Mariam 🍉🇵🇸
(@cantgetoriginal) reported
@GrumpyBangali @SkyUK I’d write a complaint to the surgery with a copy of the bill attached. They probably won’t pay for it but official complaints need to be looked at every time.