Sky

Sky Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 03/23/2026 19:55

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: Purley, London, Croydon, Hammersmith, Southwark, Brentford, Twickenham, Hounslow, Thornton Heath, Fulham, Mitcham, Kensington, Orpington, City of Westminster and Hampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomPurley Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • scubashotz Mark Jones 🇪🇺 #rejoinEU (@scubashotz) reported from Lambeth, England

    @SkyUK my phone and broadband are not working. I can’t get through to a human on the phone and your site keeps telling me there is a problem. Why can’t I actually speak to someone?

  • French_Fancies The Lady (@French_Fancies) reported from Banstead, England

    @Ford8643 @SkyUK Honestly! It’s ridiculous… My next step will be a formal complaint as I am meant to be working from home!

  • billybest99 Billy Best (@billybest99) reported from Bromley, England

    @SkyUK can you contact me about adding anytime talk to my package please. Every time I call you the automated service hangs up.

  • SianRilstone Siân Rilstone (@SianRilstone) reported from Wandsworth, England

    My @SkyUk broadband dropped out for several minutes three times during my #NHS virtual clinic today. Do you know what’s more difficult than doing a virtual clinic without internet? Complaining or getting help from @SkyHelpTeam (1/2)

  • MachoAman Aman S Heer (@MachoAman) reported from Southall, England

    @SkyUK pathetic customer service and a company run by idiots not knowing what they are doing and how to communicate. Embarrassing!! CEO complaint pending.

  • missTmoon66 Tammy Mann (@missTmoon66) reported from Richmond, England

    @SkyUK how do I recover my skygo login details?

  • SimonPrindy Simon (@SimonPrindy) reported from Richmond, England

    @SkyUK please don’t send me offers for LFCTV as I am mor likely to cancel my subscription instead of taking up this offer!

  • L_EToffee L_E Toffee (@L_EToffee) reported from Epsom and Ewell District, England

    @ShrewUnlimited @Charliesteven33 @SkySports How on earth could you possibly know that the vast majority of people support it if they don't show it, clearly highlighting the utter nonsense of that argument.Its a very simple gesture, if someone is not willing to support the message i'm absolutely certain i know what they are

  • wondermouse Mark Phillips (@wondermouse) reported from Hammersmith, England

    @SkyHelpTeam 2/2 website said call 0344 241 1280 this just sends us back to web again! Please help as she can’t access recordings on her sky box!

  • twotsky ralph (@twotsky) reported from London, England

    So I pay monthly for @SkySports to watch football. But you've decided to thats not good enough and elevated #ARSLEI to "Box Office" and £15 absolute liberty. Using the pandemic for slow creep towards pay per view. You can stick it.

  • WorthyRW Rob Worthington (@WorthyRW) reported from Epsom and Ewell District, England

    @jackdavy24 @SkyHelpTeam I have the same problem. Some help would be very welcome @SkyHelpTeam

  • _fraser_s fraser (@_fraser_s) reported from Epsom and Ewell District, England

    @SkyUK house move.... TV engineer 8-5 call out, arrived at 4.30pm with no contact all day to confirm the time, helpful! Internet should have gone live yesterday any time until midnight and nothing after waiting 2 weeks! Terrible service Sky

  • GokhanVardar1 Gokhan Vardar (@GokhanVardar1) reported from Kingston upon Thames, England

    Can @SkyUK @SKYbroadbandPH @SkyNews can reinstate my landline and broadband. Don’t have both services for awhile and can’t get any help.

  • Showerman_Iwan7 Iwaniooo (@Showerman_Iwan7) reported from Southall, England

    @SkySports Get ******** over it...contact sport anything is bound to happen

  • TheSpainTrain TheSpainTrain (@TheSpainTrain) reported from Lambeth, England

    What ******** is this new @SkySports app all about? How do I get the old one back?

  • GoonerKal Kal (@GoonerKal) reported from Eltham, England

    Ok, so I decided to pay the £14.95 @Arsenal @premierleague @SkySports your coverage has been awful. Where is the post-match discussion or analysis & interviews? Shameful that you demand a payment for a sub-standard product. No production value at all.

  • wondermouse Mark Phillips (@wondermouse) reported from Hammersmith, England

    @SkyHelpTeam trying to help an elderly lady reset her sky PIN. It failed to do from Sky box. Went online but couldn’t link her account number to sky ID. 1/2

  • French_Fancies The Lady (@French_Fancies) reported from Banstead, England

    @SkyUK It’s ridiculous, I have an issue with my hub I cannot speak to a person I’ve gone through all the tests online and the link and that’s it brick wall up,as soon as I can leave sky I will do!

  • SamRBean Sam Bean (@SamRBean) reported from Merton, England

    @SkyHelpTeam The last 3 days or so I have had such rubbish connection with Sky broadband. Sky Q loses connection (wired), Xbox doesn’t connect (wired), and phones don’t do anything when using WiFi. Download and upload speeds are all over the place. Help?

  • sweelee1 sweelee (@sweelee1) reported from Bromley, England

    @SkyHelpTeam internet not working but was fine this morning. Is there something going locally?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Andy1ohhh Andy Oliver (@Andy1ohhh) reported

    @RCM_86RFC @SkyUK @sky Sound mate, let me know. I'm off tomorrow so can pop over if you need me. Would save waiting for an engineer appointment. If its a sky problem then unfortunately they need to fix it themselves. 👍🏼

  • SenpaiBeth Beth ✿ (@SenpaiBeth) reported

    @Melm_1 @SkyHelpTeam don’t swear infront of the sky team. rude 😡

  • MclureSuzie Suzie🏳️‍🌈🦄🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MclureSuzie) reported

    @SkyHelpTeam Yet when I contacted the help team I was told there was nothing wrong! Service has been a joke for months!

  • scifisunsets Amy (@scifisunsets) reported

    @BukowskiBitch @SkyHelpTeam Their DNS server is down, problems all over the country. Joy of joys!

  • pedrothesack Just another lost soul (@pedrothesack) reported

    @SkyHelpTeam presumably if I now wish to cancel and move my service provider I can do so without charge as you have continually now not been able to provide your contract of service? #skydownyetagain.

  • SueDianeHall1 Sue Diane Hall (@SueDianeHall1) reported

    @vicjan80 @JoshMistry @SkyHelpTeam Have you I’m surprised the only other thing I get is programmes jumping but I put that down to bad signal

  • ApolloWolf1998 Keegan (@ApolloWolf1998) reported

    @SkyHelpTeam SORT IT OUT, ITS BEEN LIKE THIS ALL YEAR, before lockdown I had no troubles with the internet and since then you’ve gone down more times than neymar

  • bossk1603 Ross K🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@bossk1603) reported

    First world problems - @SkyUK Broadband pretending it’s dial up all of a sudden. Sort it out!

  • stuartksmith76 Stuart Smith (@stuartksmith76) reported

    @SkyHelpTeam Can you provide an update on your investigation? Or at least inform us when we should expect the next update? It’s basic customer service...

  • kodys_angel SamKate SimpsonJones 🇪🇺🇪🇸🇬🇧 (@kodys_angel) reported

    Is #skybroadband down for absolutely everyone? @SkyHelpTeam