1. Home
  2. Companies
  3. Sky
  4. Purley
Sky

Sky outages and service status in Purley, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Sky generated 4 outage signals in the last 24 hours around Purley, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Aug 4, 1:27 PM GMT+1.
  • 66% Internet (66%)
  • 12% Wi-fi (12%)
  • 9% TV (9%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)
  • 1% E-mail (1%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Purley, England

The most recent Sky outage reports came from the following cities: Southwark, Wandsworth, Croydon, Orpington, Sutton, Redhill, Westerham, Epsom, Caterham, Banstead, Bromley, and Purley.

CityProblem TypeReport Time
Southwark Phone 7 hours ago
Wandsworth Phone 8 hours ago
Southwark Internet 10 hours ago
Southwark Internet 23 hours ago
Southwark E-mail 1 day ago
Southwark Internet 1 day ago

Nearby cities with recent reports

Southwark

11 recent signals

7 hours ago
Croydon

5 recent signals

2 days ago
Wandsworth

2 recent signals

8 hours ago
Sutton

2 recent signals

3 days ago
Orpington

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @OpenreachHelp what does a girl have to do to get the courtesy of a response? @SkyUK are clear it's you holding up service my cancelling the order to reinstate a line that worked the day before ??

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam No.. It's all @OpenreachHelp fault so Sky can't possibly take an responsibility for their customers... Great service isn't it ?

  • denyermc
    Mary Denyer (@denyermc) reported from Headley, England

    @SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!

  • shoeburger
    Kieran Shew (@shoeburger) reported from Merton, England

    @SkyHelpTeam Since the storm, my sky box isn’t receiving signal. I’m in a block of flats. Tried calling, wait on hold for ages. How do we get someone to repair our dish? Why don’t you have an online solution for this. It’s 2022

  • NatalieNooNah
    Natalie 🦋 (@NatalieNooNah) reported from Camberwell, England

    He said ‘is it the normal way?’ To which my partner replied ‘how would you spell my surname the “normal” way?’ He tutted and put the phone down again 🙄🙄🙄🙄 we are FED up with our current supplier and just want to switch to @SkyUK instead of them, we can’t fill in forms online

  • maburte003
    maburte003 (@maburte003) reported from Croydon, England

    @SkyHelpTeam sky I’m trying to get through to some one who can deal with an issue with my box. Can you help ?

  • MrMonsterMagic
    Steve (@MrMonsterMagic) reported from Redhill, England

    @SkyHelpTeam is there a problem in RH1 postcode? My internet has been dropping all day.

  • justvickyxox
    justvickyxox (@justvickyxox) reported from Merton, England

    @SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @SkyHelpTeam hi I’m not at home but my dad informed about 2 hours ago that the internet went down and workmen had turned up outside our house cutting wires and destroying the telephone pole nearby. Why has this happened? Would have been nice to have been told work was starting.

  • ADH_911
    Alex Heath (@ADH_911) reported from Bromley, England

    @SkyHelpTeam are there issues in BR3 for broadband? Have run diagnostic tests and it says no local issues yet all lights are on router correct but apparently cannot find. Also does not appear to be able to run a line test.

  • Paulaha21043676
    Paula hammond (@Paulaha21043676) reported from Lambeth, England

    @SkyHelpTeam Yes all it has on the screen is" no satellite signal".but that is because they is scaffolding up.we had this for 3 weeks now

  • MarketerHayden
    Hayden 🚢 (@MarketerHayden) reported from Wandsworth, England

    Hi @SkyHelpTeam broadband is down in the SW11 area. It was working fine earlier as I managed to do some work. Please can you advise! #skybroadband #SW11

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam Unacceptable..once again abdicating and responsibility for q customer

  • hana_ros01
    Hana A 💙 (@hana_ros01) reported from Croydon, England

    @SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not

  • richnewm
    richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyHelpTeam so why is my Internet down yet again becoming a joke now

  • IamAndreaEllis
    Andrea Ellis (@IamAndreaEllis) reported from Bromley, England

    @SkySports your 🔴 button service isn’t showing the #QPRPNE game? Please help #skysportsfootball

  • Phil_Swallow
    Phil Swallow (@Phil_Swallow) reported from Croydon, England

    @SkyHelpTeam @boydhilton It offers UHD then says “No programmes are currently being broadcast on this channel”. The problem is 100% with Sky!

  • simonbangs
    Simon Bangs 🇬🇧 (@simonbangs) reported from Kingston upon Thames, England

    @SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.

  • nipmeister
    Paul Emery (@nipmeister) reported from Wandsworth, England

    @adfleming @SkyHelpTeam Same issue - unable to work!!!

  • SimonPBarlow
    SPB (@SimonPBarlow) reported from Bromley, England

    @SkyHelpTeam seem to be issues with #matchchoice on the red button - the stream is blurred #rufc

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Phil_Bazz
    Phil 🦷 (@Phil_Bazz) reported

    @fortuneshiding0 @Horny_Hammer Cant get it on sky go. You need the sky sports app and then press watch. Its stupid because it means you can only watch skysports+ on TV or mobile. Not PC or Laptop

  • razorkev69
    razorKev (@razorkev69) reported

    @Hoops9Linda @SkySports Tbh not sure I'm gonna rush back there after taking about 24hours to get to Stratford st after our fa cup game absolutely **** they couldn't organise a piss up in a brewery tbh lol

  • whubaldy
    pompey hammer (@whubaldy) reported

    @SkySports How much money is enough ? Ffs , these people are so full of **** it’s unbelievable.

  • adamntg2
    adamski (@adamntg2) reported

    @PhilipJBerry @SkySports Aye, and who’s generating the extra revenue? ******* Muggins here, when the outrageous price of tickets doubles again. **** this guy.

  • ScottBraddick
    Scott Braddick (@ScottBraddick) reported

    @WilliamFor68511 @SkyHelpTeam Yes, because I went on your post about a sky technical issue, your photography and your interaction with a codeian to make really rubbish comments. Leave trolling to slightly smarter people, ones with iq’s above 55.

  • profdublyn_zee
    WKHKYD? (@profdublyn_zee) reported

    @SkySports I feel it’s time to have another football association ie World Football Association ( WFA) established to compete with FIFA cos it appears there’s been a lot of problems with this organization for a long time and it’s time to look for other options.

  • NicoJohnson75
    Nico (@NicoJohnson75) reported

    @SkyHelpTeam I have given up on your AI online help system! No mobile signal in the BH19 area for weeks. Hundreds of residents complaining. Support worker here needing to make phone calls to keep clients safe, I cannot get through to you for any support! Help!

  • andybowers_
    andy b. (@andybowers_) reported

    @SkySports shut up, you bald headed sack of ****.

  • 30ownsyou_
    30 (@30ownsyou_) reported

    @SkySports Garbage

  • techprocess1
    🌞 Ken (@techprocess1) reported

    @SkyHelpTeam Why are Sky Network calling my wife and I about our sim needing updating? And why do they say it will stop working?