Sky Outage Report in Purley, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: London, Croydon, Southwark, Greater London, City of Westminster, Blackheath, Hammersmith, Hounslow, Brentford, Orpington, Southall, Richmond, Kensington, Banstead and Caterham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
TV | |
| London |
Internet | |
| London |
Internet | |
| Southwark |
Wi-fi | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Ashy-Diaz
(@Mattashenden) reported
from
London, England
@SkyHelpTeam I'd like to be able to watch anything on my glass tv or using my broadband....only been a week now and still not working
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Patrick Keyte
(@PatrickKeyte) reported
from
Camberwell, England
@SkyHelpTeam Can I double check there is an outrage? My Sky app says there is but it doesn’t say there is online. Would it help if I DM’d my postcode?
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Sam
(@SamGibbons89) reported
from
West Molesey, England
******* #SkySports you’re dragging this out… who gives a toss what Jamie thinks 🥱 #EFLCup
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Paulette Weekes
(@Paulette_Weekes) reported
from
Brentford, England
Sky broadband down reporting 2 to 4 working days to be resolved. This is so irritating @SkyHelpTeam. It’s the weekend and my children want to play games.
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♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱
(@Anita_Fruitloop) reported
from
Dorking, England
@SkyHelpTeam I've tried to download Manifest on my tablet but it's telling me I've reached the maximum limit for downloads - I haven't downloaded it anywhere..... not even on my TV and when I did I've deleted it! Help!
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Tullocarm
(@Tullocarm) reported
from
Lambeth, England
So frustrating @SkyHelpTeam. I'm cancelling my direct debit. Screw your 'service'. I'd rather bring back AOL dial-up 😤
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♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱
(@Anita_Fruitloop) reported
from
Dorking, England
@SkyHelpTeam But you charge for roaming whereas Virgin Mobile don't which pretty sucks as I'm looking to change providers because of roaming and Sky would have been an option if you didn't charge for roaming!
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Illy Mus 💙
(@illymus) reported
from
Camberwell, England
@SkyHelpTeam @SkyUK so you have plenty of agents on messenger if someone wanted to buy a Sky package but no one at all if I have faulty equipment. Nice way to treat loyal customers. I need the convenience of Messenger as I have very little time to call.
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Lynn rr71
(@LynnRr71) reported
from
London, England
@SkyHelpTeam is there any ownership at all for broadband outage issues and when it will be resolved? Currently paying for broadband & multiroom that doesn’t work & then data on top? That can’t be customer service???
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Dave
(@Dave_mfc87) reported
from
Camberwell, England
Third world problems, having to hotspot tablet from phone to watch #FuryChisora3 as #skywifi is down and no explanation as of yet why @SkyHelpTeam
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Simon Bangs 🇬🇧
(@simonbangs) reported
from
Kingston upon Thames, England
@SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.
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♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱
(@Anita_Fruitloop) reported
from
Dorking, England
@SkyHelpTeam That ls just ridiculous! Now I have to use up my data just so I can watch it with my Dad because of this stupid rule!!
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Jo Gennari 💙 #bemoreshark
(@JoJoTrainers) reported
from
Bromley, England
@OpenreachHelp what does a girl have to do to get the courtesy of a response? @SkyUK are clear it's you holding up service my cancelling the order to reinstate a line that worked the day before ??
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♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱
(@Anita_Fruitloop) reported
from
Dorking, England
@SkyHelpTeam my netflix service keeps breaking up, every time I watch something it then comes up with the error that it can't connect.....
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
Bromley, England
Heads drooping down, hardly any communication amongst themselves. For a number of seasons now we’ve lacked leaders on that pitch. As Souness said many times on SkySports & he’s right - which senior players do those youngsters and new signings look up to in that dressing room?
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Phil Carter
(@PhilSCarter) reported
from
Bromley, England
@SkySports Please no more kid commentary, I’m paying for this service. It’s ridiculous
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NigelH
(@magical_78) reported
from
Bromley, England
@SkyHelpTeam hi - our dish is currently ‘hidden’ by scaffolding but we’ve been able to watch recordings, Netflix etc via apps. These have now stopped and says we need satellite signal-won’t be for a few more weeks yet. Is this normal? Is there a max time the apps work w/o signal?
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Jessica
(@jessica281815) reported
from
Wandsworth, England
@SkyHelpTeam I find it very disingenuous when you tell people to check if it is an internal issue when really you have turned the internet off, when you are already incredibly expensive. Where is my internet?
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Jessica
(@jessica281815) reported
from
Wandsworth, England
@SkyHelpTeam Why is my internet down?
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Paula hammond
(@Paulaha21043676) reported
from
Lambeth, England
@SkyHelpTeam Yes all it has on the screen is" no satellite signal".but that is because they is scaffolding up.we had this for 3 weeks now
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Wee Neil 🏴
(@Wee_Neil) reported
@SkyHelpTeam So I've to hang about on the phone for the best part of an hour on a Friday night. I've got better things to do with my time. I'll raise another complaint to see if anyone can deal with my complaint I guess
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RJ13
(@RHali13) reported
@SkySports Mourinho was never good at long relationships after few years players always turn on him. Jose should start working on this problem.
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Wee Neil 🏴
(@Wee_Neil) reported
@SkyHelpTeam Got a phone call to discuss my complaint. They transferred me to another team who I've been on hold to for 40mins. Be a good idea to get the team who need to speak to me to call me direct or is that too simple? You got a team who come up with ideas to aggrovate customers?
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chelsea 🥀
(@chelseahodder_) reported
@SkyHelpTeam my broadband has been down since 2.30pm ..I have been advised this is a problem outside of my property and an engineer would investigate today, it is now 6pm so I can’t imagine they will be at work for much longer! Can I have an update please ???
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Allan 55nedden
(@allansnedden) reported
@SkyHelpTeam is there any issues in the Falkirk FK2 area? Internet has been very patchy for the last 90 mins
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walderm
(@walderm1) reported
@SkyHelpTeam @SkyHelpIreland Absolutely unbelievable that it has taken almost 3 hrs for you to tell me that and still not anywhere near a resolution. Just I said earlier disastrous customer service.
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The Green Manalishi
(@TwoProngCrown) reported
@Trevorlloyd92 Alex Ferguson froze out Roy Keane @SkySports have probably primed Pogba off-camera before interview to get him to talk about it They know exactly what they’re doing I don’t know the situation, I support Spurs, not temporary people But sky have orchestrated this for a reason
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Trevor Best
(@AiringOpinions) reported
@SkySports Hey Guys, I think you’re all fabulous, but would mind informing whichever Einstein it was that beyond ridiculous to remove the ‘reminder’ option on SKY Q. They must have been having a really bad day when they made the decision. Very unhappy !!
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walderm
(@walderm1) reported
@SkyHelpTeam I have already been on that site and it offers the exact same help suggestions and at the bottom of the page the exact same number. I also sent a text message at 3.34 no response and it is now closed.
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James Barnes
(@jamesbarnes87) reported
@SkyUK sky down again for the 5th time this week. Poor customer service who just aren’t interested