Sky outages and service status in Purley, England
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Full Outage Map
- Sky generated 3 outage signals in the last 24 hours around Purley, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 14, 7:06 PM GMT+1.
- Internet (47%)
- Wi-fi (15%)
- Phone (15%)
- TV (11%)
- Total Blackout (10%)
- E-mail (2%)
The latest reports from users having issues in Purley come from postal codes CR8 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Purley, England
The most recent Sky outage reports came from the following cities: Croydon, Southwark, Wandsworth, Bromley, Orpington, Kingston upon Thames, Warlingham, Sutton, Purley, Banstead, Mitcham, Beckenham, Coulsdon, Redhill, and Westerham.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
TV | 15 hours ago |
|
Southwark
|
Internet | 17 hours ago |
|
Southwark
|
Total Blackout | 17 hours ago |
|
Croydon
|
Internet | 2 days ago |
|
Wandsworth
|
Phone | 2 days ago |
|
Bromley
|
Phone | 2 days ago |
Nearby cities with recent reports
10 recent signals
5 recent signals
3 recent signals
2 recent signals
1 recent signals
Community Discussion
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Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Faye (@flchambers_) reported from Wandsworth, England@SkyHelpTeam We’ve had no internet since 10:30am (Wandsworth). Can you tell us what the issue is and when it’s likely to be back pls? 🙏🏼
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Phil Swallow (@Phil_Swallow) reported from Croydon, England@SkyHelpTeam @boydhilton It offers UHD then says “No programmes are currently being broadcast on this channel”. The problem is 100% with Sky!
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Kieran Shew (@shoeburger) reported from Merton, England@SkyHelpTeam Since the storm, my sky box isn’t receiving signal. I’m in a block of flats. Tried calling, wait on hold for ages. How do we get someone to repair our dish? Why don’t you have an online solution for this. It’s 2022
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Laura Greenaway (@LauraGreenawa12) reported from Merton, England@BeckyEverson @SkyUK @virginmedia Nope, virgin always lagging or down completely, have to reboot or switch between 2g or 5 g
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Suman Bhuchar (@SumanBhuchar) reported from Wandsworth, England@SkyHelpTeam is there an outage in tooting? I haven't had any internet this morning so unable to work
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Steve Peskett (@speskett) reported from Worcester Park, EnglandDear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice
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Nine Elms Arts Ministry - Rev. Betsy Blatchley (@9ElmsArtsRev) reported from Wandsworth, EnglandLoving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and disrespectful in a T20 of this calibre #SuperKent
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Wendy Simmonds (@WendySimmonds69) reported from Kingston upon Thames, England@SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???
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Anayat Khan (@AKhan0o7) reported from Croydon, EnglandAs soon rain hit the floor my @SkyHelpTeam is slow as they waiting for 🌧 . My Internet in South London get worse. Guys please fix this issue. Many thanks
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Woodsy #EndLockdownNow #NoVaccinePassports (@The_Woodsy) reported from Wandsworth, EnglandQuestion to @SkySports : How is it, that when Spurs win, the other team never turned up, it’s never that Spurs didn’t allow the opposition to play and deserved the win, never!
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Silka (@silkskt) reported from Camberwell, England@SkyHelpTeam I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.
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SW London Bus Driver (@spencersuckling) reported from Wandsworth, England@KimberleyeLeo why do I never get a response from @SkySports when querying a comment? 🇿🇦 🇰🇪
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NigelH (@magical_78) reported from Bromley, England@SkyHelpTeam hi, we’re due to move out later this month but don’t have our new address yet (we’re renting part of a house with sky already) - is there a way we can use our Sky Q box / viewing card there as we don’t want to cancel given we have 21yrs of history. Thanks
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Akane Vallery Uchida (@ZeGermanShibe) reported from Camberwell, England@SkyHelpTeam Internet down / intermittent in SE17. Can't even run the test, it just doesn't connect on my PC. Router lights are all green. Will this be resolved soon?
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⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England@SkyHelpTeam I don’t think you understand me at all. I’m saying workmen turned up with no warning. They ripped cables down and were taking the telephone pole down. We weren’t warned of any work.
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justvickyxox (@justvickyxox) reported from Merton, England@SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.
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Alex Heath (@ADH_911) reported from Bromley, England@SkyHelpTeam are there issues in BR3 for broadband? Have run diagnostic tests and it says no local issues yet all lights are on router correct but apparently cannot find. Also does not appear to be able to run a line test.
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Illy Mus 💙 (@illymus) reported from Camberwell, England@SkyHelpTeam @SkyUK so you have plenty of agents on messenger if someone wanted to buy a Sky package but no one at all if I have faulty equipment. Nice way to treat loyal customers. I need the convenience of Messenger as I have very little time to call.
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Paul Emery (@nipmeister) reported from Wandsworth, England@adfleming @SkyHelpTeam Same issue - unable to work!!!
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Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England@OpenreachHelp I believe @SkyUK are waiting for an update from you as we have no connection date, hence my direct tweet to find out what’s going on. Can you help?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Bayne (@KBayne7) reported@IamUtdballz @TouchlineX @SkySports "AC Milan is a small club"?!?! They've won the Champions League 6 times, hardly a small club? Man Yoo are only what they are because of Busby/Ferguson. You'd be nothing without them. Never read so much dross. You're well named Mr Ballz, cause that's what you talk.
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CW🇬🇧 (@UKCLR) reported@cxdi55 @skytv @SkyHelpTeam I had this with virgin I went through and cancelled Then got a call from the cancellation team two days later offering me a cheaper deal than the new customer one. They are all scamming ***** it just depends on who you talk to
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RedChaz6 (@RChaz6) reported@cxdi55 @skytv @SkyHelpTeam Never ever given a 💩 about existing customers. No loyalty benefits. Their business model appears to be focused on new business. Cancel your contract and take a new one out in your wife's/partner's name getting the cheap rate. Better still, go somewhere else.
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Teresa Hinton (@teresahinton) reported@cxdi55 @skytv @SkyHelpTeam Yep, we have been loyal SKY customers for over 38 years, just cancelled my contract with them, now BT customer, £20.00 cheaper and yes they told us it will go up a few pounds during next 6 months, but happy with that! My tv Sky packages finish next week and 4 mobiles the same
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Christian Holst (@12thcenturymonk) reported@cxdi55 @skytv @SkyHelpTeam Sky service is costly and slow. Never used to be like that. Customer service are now also awful, because a lack of understanding about consumer protection.
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Joe (@plumbeing) reported@cxdi55 @skytv @SkyHelpTeam I had the same issue for years was stuck on an old package that they didn’t offer anymore and the price would get increased every year it got to like £50 a month for just a 20mb line. They recently upgraded the internet in my block and now I pay less for much faster speeds
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Emry's Toy Soldier (@EmrysToySoldier) reported@cxdi55 @skytv @SkyHelpTeam Can't wait for my renewal to come end of the year, leaving instantly save me as I can then cancel bbc licence too. Plus there customer service is dire now.
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「Baldton Greyjoy 🏆」 (@VillageTaker) reported@hanx3sports @eurofootcom @SkySports He had like 1 bad game and he's still young and coachable. Saliba gonna miss months and you can't give all his minutes to Mosquera, it's smart, but let's see if it actually happens
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MrJEB (@jeb_mr) reported@SkyUK are customers going to get compensation for the outage? It has been ongoing for ages. You could give at least £5 compensation per customer.
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Raz (@Raaahaha) reported@cxdi55 @skytv @SkyHelpTeam I know it's obviously not great but at one point you were a new customer and you probably got a similar new customer offer for 12 months?