Sky Outage Report in Purley, Greater London, England
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The latest reports from users having issues in Purley come from postal codes CR8.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: London, Southwark, Hammersmith, Croydon, Brentford, City of Westminster, Southall, Coldblow, Hounslow, Bexleyheath, Greater London, Purley, Twickenham, Thornton Heath and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Southwark |
Internet | |
| Southwark |
Internet | |
| Hammersmith |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Glen Oglaza
(@glenoglaza1) reported
from
Croydon, England
Why are these idiot #Skysports commentators banging on relentlessly about Spurs ???? This is Leeds Utd v Arsenal !! Someone tell them FFS 🙄🙄
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sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam really getting fed up with your crappy internet. Signal strength excellent download speed poor all other devices disconnected from the internet but can’t watch a film I bought from you on the sky store via my @NOWTV box. Gonna have to change broadband providers
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TheSpainTrain
(@TheSpainTrain) reported
from
Lambeth, England
What ******** is this new @SkySports app all about? How do I get the old one back?
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Phil
(@phil_cullum) reported
from
Eltham, England
Who designed the new @SkySports app, absolutely useless, slow , cumbersome, hard to navigate. Bring back the old one.
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Harry Allen
(@harryfangfoss) reported
from
Richmond, England
@OpenreachHelp 24 hours have now passed and nobody from @SkyHelpTeam or @OpenreachHelp have given me any explanation or update as to why I still have no fibre broadband after our “installation” yesterday. Not to mention the material damage done to my property yesterday.
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Emil Allard
(@Emilallard) reported
from
Croydon, England
@LouiseDeafAware @NOWTV NowTV are so behind with their service. No subs, no HD as standard on a paid subscription service (I mean come on @SkyUK it’s 2020), horrible user interface, and unskippable ads.
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Andrea Gillis
(@angegillis) reported
from
Lambeth, England
@SkyHelpTeam my internet connection is shockingly bad. I upgraded to your fastest broadband service in May when I moved and it’s worse than any package I’ve ever had with you or any other provider. Can someone get in touch to help me sort this out? So hard working from home!
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Mike
(@muttleyman) reported
from
Hounslow, England
@SkyUK As an existing customer l won't recommend sky, as trying to contact sky is almost impossible.
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Randolph Ham
(@RandolphHam79) reported
from
Hammersmith, England
@SkyHelpTeam @OpenreachHelp engineer scheduled. However it's not the first time having problems with #skyBroadband since September. It's the 4th and it is just #ridiculous. I work from home and I cannot do anything. Besides you will not compensate the distress and extra mobile data purchased.
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Basheer Khan
(@BashWords) reported
from
Wandsworth, England
Imagine the outcry if someone made a sob story about a poor little German girl in occupied France during WWII. Well that’s exactly what @SkyUK has done with @TheSecretGarden and Partition. The opening scenes are a literal whitewash 😡
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Randolph Ham
(@RandolphHam79) reported
from
Hammersmith, England
@SkyHelpTeam Seriously? Engineer only available on December 11? What the hell?? 🤬😠 But damn you are fast to invoice me £30 for the booking and now you tell me that I'll be without TV for 2 week's? I wonder if you will DISCOUNT THOSE 2 WEEKS FROM MY NEXT BILL. 🤬😠😠😠
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sophie b
(@phiebramley) reported
from
London, England
@StewartTaylor92 @SkyHelpTeam My down load speed is at 0
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Alyn Burke
(@alyn1957) reported
from
Hounslow, England
@SkyHelpTeam my internet connection doesn't work, this is the 6th time this month. I can't get through to a human what can I do to sort it out?.
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Simon
(@SimonPrindy) reported
from
Richmond, England
@SkyUK please don’t send me offers for LFCTV as I am mor likely to cancel my subscription instead of taking up this offer!
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Hayley Kenny
(@hayleykenny) reported
from
Lambeth, England
@OpenreachHelp hi I reported a problem on Monday lunchtime - we have no internet connection and it’s an external issue according to @SkyHelpTeam - when will someone arrive? I work from home and haven’t been able to do so for FIVE DAYS
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Sam Bean
(@SamRBean) reported
from
Merton, England
@SkyHelpTeam The last 3 days or so I have had such rubbish connection with Sky broadband. Sky Q loses connection (wired), Xbox doesn’t connect (wired), and phones don’t do anything when using WiFi. Download and upload speeds are all over the place. Help?
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
Oi @SkyUK fancy actually providing with any of your services today? Have had no internet (meaning my dad couldn’t work at all today) and the Sky Q and mini boxes keep freezing / disconnecting. Don’t refer me to your help page as I’ve done everything on there several times over.😡
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Abi | The London Tea Blog
(@theldntea) reported
from
Bromley, England
Was due to have @SkyUK out today to upgrade our broadband, had to cancel due to covid in the house. This morning we have had 3 scam calls claiming to be sky from three different numbers. Is there a serious GDPR breach I need to be concerned about? @SkyHelpTeam
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Siân Rilstone
(@SianRilstone) reported
from
Wandsworth, England
My @SkyUk broadband dropped out for several minutes three times during my #NHS virtual clinic today. Do you know what’s more difficult than doing a virtual clinic without internet? Complaining or getting help from @SkyHelpTeam (1/2)
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sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam need help with the download speed of my internet
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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doofer63
(@doofer63) reported
@CalebMasikati @SkySports Picture shows the problem,neither player fit to represent United.
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Alex Depledge
(@adepledge) reported
@SkyHelpTeam hi we have been paying for broadband for over a month. It controls our heating too and we have had 4 booked and then cancelled engineer visits. How can I get someone to help me as no one seems to want to? I have spent over 10 hours trying to get this resolved
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verity walters
(@verity_1992) reported
@SkyHelpTeam my broadband has been dropping signal since yesterday, any issues as test is saying its fine, thanks
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PFFC11
(@PFFC11) reported
@SkyHelpTeam - now 2 weeks with hardly any broadband - engineer came Tuesday, advised noting they could do internally as an issue in the area (losing packets of data supposedly) and it’s with networks - SM postcode - Please advise when this will be fixed as can’t do any work
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Emma
(@emmaloubrew) reported
@SkyHelpTeam hi, I’m having issues with my wifi. I’ve run the tests but it keeps saying your tests are down. I wfh and this is preventing me from doing so. Can you help?
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🇯🇲🧸🇯🇲
(@Jadarichardsxx) reported
@SkyUK your customer service team are appalling - you owe me a £37 refund and the guy doesn’t even know what to do then puts the phone down, sort it 🙄
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Yalex
(@Yalex99614392) reported
@SkySports GARRY is not happy because he will not be receiving publicity money anymore from OLE. So their next target is to start attacking the incoming coach. Mourinho won the Europa league with half of his first team on injury. Still this 🤡 on sky sport media never give him support
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Sam Burton
(@samburton1991) reported
@SkyHelpTeam Nope still not working?
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calvin taylor
(@calvinT10) reported
@SkyHelpTeam And how do i go about connecting to the team? When i ring up i get there's an outage in your area we are working on it goodbye then the line goes dead
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ᕲᖇᘿᘺ
(@drew_wwwwd) reported
@SkyHelpTeam I’m guessing you didn’t read the bit where I clearly said I’d had a conversation with a Sky engineer AND opened another complaint? Perhaps if the customer service & online side of your organisation DID join up AND liaised properly with BT we would have a resolution 9 yrs on.