Sky Outage Report in Purley, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: London, City of Westminster, Southwark, Hounslow, Croydon, Greater London, Tadworth, Hammersmith, Kensington, Sutton, Southall, Bromley, Wandsworth, Reigate and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| City of Westminster |
Internet | |
| Southwark |
Phone | |
| Hounslow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam No at the end of the steps I get a blank page that’s the problem 😤
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Ellie ..†
(@elxliee) reported
from
Kingston upon Thames, England
@SkyHelpTeam hi my broadband is down at Kt12sa, is there any issues as I’m working from home and cant get back online
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Ken Smart
(@ken_smart) reported
from
Bromley, England
@SkyHelpTeam interested in service quality in BR2 very intermittent.
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scott
(@scottherne01) reported
from
Hounslow, England
@SkyUK if someone doesn’t call I will cancel my direct debit. Conking people and making impossible to speak to someone!!
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(high-room)
(@hyrume1) reported
from
Hounslow, England
@SkyUK your wifi is shit, sort it out
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Anna Fergusson
(@FeistyFifties23) reported
from
Kensington, England
@SkyHelpTeam I am having problems with my set top box in that it does not have internet connection.
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Keiran Betteley
(@kbetteley) reported
from
London, England
@Elpifco3 @coleddievickers @bluesam33 @SkySports Surely makes more sense for us to accept that no one could have foreseen this and just cancel the season out of respect for the thousands who died. Terrible shame for the red lot from across the park but you win some, you lose some... couldn’t happen to s nicer bunch...
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Jonathan
(@mrjonnyrimmer) reported
from
Wandsworth, England
@SkyUK I appreciate there are plenty of more serious issues afoot, but attempting to remove an expensive package from my subscription is impossible if you insist I have to call. When I do you advise you can’t take my call. Blatant attempt to trap customers ... pls resolve
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Veronica Van Muyen
(@verona_vm) reported
from
London, England
@SkyHelpTeam our WiFi has been down (London) since yesterday morning, tried everything imaginable, followed instructions, unplugged everything and plugged it back in, restarted, to no avail.
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Eltham, England
@SkyHelpTeam Hi, when do I receive my packages to return my sky q box and mini box. I’m not getting any help from sky and if I’m billed for the non-return sky equipment I will refuse to pay.
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Christopher A. Hamer
(@chrisahamer) reported
from
Kingston upon Thames, England
@_alexwalton @SkyHelpTeam Great customer service there, especially as cutting people off during the COVID 19 outbreak seems terribly sensible.
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Matt Lawley
(@mattlawley703) reported
from
Croydon, England
@SkySports No problems with that whatsoever. You can’t start a new season when there’s just 8/9 games left. Play 2-3 games a week.
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Ashley James
(@ashleyljames) reported
from
Wandsworth, England
@citythameslink1 @SkyUK I want to cancel my movies subscription but I won't let me do it online. Says I need to call!
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Lambeth, England
@SkyHelpTeam hi, my sky subscription ends today and I haven’t received any packages to send back my QBox and mini QBox. I don’t want to be charged for keeping them can someone help please.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam When I go to the link and do all what it says and it asks if it works, which it doesn’t , it just takes me to a blank page so there is no further help
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Philip Collins
(@PhilipCollins24) reported
from
Richmond, England
@barbedquill @WillGreenwood @matt9dawson @lionsofficial @SkySports Good point. Never noticed that before.
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eric is qaranstreaming 🇨🇦🇵🇹🏴
(@EricFC_ttv) reported
from
Camberwell, England
@SkySports how about you get the rights for the Belarusian league. We all miss football this would help!!
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
Why is it so difficult to get help from @SkyHelpTeam .. my sky Q won’t connect to my Sky hub box
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Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄
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Alan Back
(@ARBack1) reported
from
Richmond, England
@WillGreenwood @matt9dawson @lionsofficial @SkySports I was there for the Durban test. Never forgotten
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Cheshiremark
(@Cheshiremark69) reported
@SkyHelpTeam Sky broadband is hugely unstable, download speeds ranging from almost nil to where it should be. Then following Skys own instructions disconnects the main box from the router and it cant be reconnected, hence no operational mini boxes now. Awful, just awful
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Waddyawant
(@billiousbob) reported
@Cheshiremark69 @SkyHelpTeam Sky, Ryanair and many others have used the pandemic as an excuse for a dereliction of any customer care.....
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Katherine
(@mush__88) reported
@SkyHelpTeam is there an issue in NN2? My wifi isn’t working and the light is amber? The checks say no issues
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Sam McCarthy
(@sambola86) reported
@SkyHelpTeam I have tried this with the same result. I have also just spent over 45 minutes on hold to speak to an advisor and supposedly failed the verification as my mother's maiden name is not correct on your system and the password required is not the same as the one used to login.
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Baybee T Productions
(@Female_Producer) reported
@SkyHelpTeam It says no issues in my area. I've unplugged it now and will leave it off for an hr or so and see if it works after.
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David Dowling
(@DavidDowling76) reported
@SkyHelpTeam Could you add this to your agents list of things to highlight when signing people up to Sky Q. Reason to get mini box is to watch all channels, not find out after its subject to subscription. BT sport works fine on main box but the missus doesn't want to watch, you see my issue.
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🏴 #BorgLife #AssociateProducer #ZSJL
(@KelvinRuthven) reported
@SkyHelpTeam Even with the current deal with @hbomax you have no plans at present to stream #ZackSnydersJusticeLeague? That's extremely disappointing considering how anticipated the film is, having broken 100K trending recently. There is HUGE demand for it.
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hiddenbadger
(@hiddenbadger) reported
@skyuk Fix my god-damn broadband now! This is the 3rd!!!! Outage in my contract! That is such poor service it’s unreal. 4hrs broadband has been down now 😡😡😡 you are an absolutely useless provider
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lord of Glencoe
(@lordofglencoe1) reported
@SkyHelpTeam hi got to report that I have got a problem with my phone and the line seems to be completely dead we need this problem to be sorted ASAP as I have a family member in hospital so we need to keep in touch.
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Daniel Holland
(@Daniel_Holland5) reported
@SkyHelpTeam hello I need help my sky box not working says no signal i reset it still nothing its a sky+ HD box