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Sky outages and service status in Purley, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Purley, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 1, 7:40 PM GMT+1.
  • 66% Internet (66%)
  • 16% Wi-fi (16%)
  • 8% Total Blackout (8%)
  • 8% TV (8%)
  • 2% Phone (2%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 2: Problems at Sky

Sky is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Purley, England

The most recent Sky outage reports came from the following cities: Sutton, Croydon, Southwark, Wandsworth, Redhill, Orpington, Westerham, Epsom, Caterham, Banstead, Bromley, and Purley.

CityProblem TypeReport Time
Sutton Internet 22 hours ago
Croydon Internet 1 day ago
Sutton TV 2 days ago
Southwark Internet 2 days ago
Croydon Internet 2 days ago
Croydon Internet 2 days ago

Nearby cities with recent reports

Croydon

4 recent signals

1 day ago
Sutton

2 recent signals

22 hours ago
Southwark

2 recent signals

2 days ago
Wandsworth

1 recent signals

3 days ago
Redhill

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    So looking up online it appears the @SkyUK / @SkyHelpTeam internet might be down for a few days in Bromley. You really do suck Sky.

  • WendySimmonds69
    Wendy Simmonds (@WendySimmonds69) reported from Kingston upon Thames, England

    @SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???

  • JustinLeeper_yo
    Justin Leeper だよ! (@JustinLeeper_yo) reported from Bromley, England

    1 hr & counting on phone with @SkyUK after no one showed up for our broadband setup appt. between 8:00 & 13:00 today. It’s now 18:30. Their solution? Go to the back of the line, sport - as in reschedule for Aug. 15. If that isn’t the start of a lovely business relationship…

  • CraigWiIIiams
    Craig Williams (@CraigWiIIiams) reported from Camberwell, England

    @SkySports this is nonsense. Not one player went anywhere near him to console him after the Musiala/penalty **** up. Clearly a disconnect.

  • illymus
    Illy Mus 💙 (@illymus) reported from Camberwell, England

    @SkyHelpTeam @SkyUK so you have plenty of agents on messenger if someone wanted to buy a Sky package but no one at all if I have faulty equipment. Nice way to treat loyal customers. I need the convenience of Messenger as I have very little time to call.

  • SimonPBarlow
    SPB (@SimonPBarlow) reported from Bromley, England

    @SkyHelpTeam seem to be issues with #matchchoice on the red button - the stream is blurred #rufc

  • LorraineThorn
    GingerLolz (@LorraineThorn) reported from Merton, England

    @SkyHelpTeam Yes, local issue reported, which could take up to 2 hrs to resolve (I first got this response when I checked at around 10pm last night) thanks for your quick response!

  • SabinaNKhan
    Sabina Khan (@SabinaNKhan) reported from Croydon, England

    @SkyHelpTeam can you please urgently assist - our broadband has gone down and the landline is dead so I can’t call your customer services. I need to get back online urgently for work.

  • sarahMwasHudson
    Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    Nothing like working from home when you have @SkyUK …. Day 2 of no broadband and no phone …. Quality service …. Will switch to @virginmedia as soon as I can

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam Unacceptable..once again abdicating and responsibility for q customer

  • justvickyxox
    justvickyxox (@justvickyxox) reported from Merton, England

    @SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.

  • LorraineThorn
    GingerLolz (@LorraineThorn) reported from Merton, England

    Internet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam No.. It's all @OpenreachHelp fault so Sky can't possibly take an responsibility for their customers... Great service isn't it ?

  • TubaCulosis
    Tuba Culosis (@TubaCulosis) reported from Merton, England

    @peterhill93 @PeterWellDone @SkyUK I use the Sky Superfast which averages 65mb/s to a south London address. Only £28/month and no line rental. I’d check reviews local to you as service varies locally between providers.

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @SkyHelpTeam As I said I’m not home right now and because there was no internet at home for two hours my dad was forced to go into London to work. I’d like to know why workmen turned up outside, cut wires and took a telephone pole down and we weren’t given warning.

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @SkyHelpTeam I don’t think you understand me at all. I’m saying workmen turned up with no warning. They ripped cables down and were taking the telephone pole down. We weren’t warned of any work.

  • ZeGermanShibe
    Akane Vallery Uchida (@ZeGermanShibe) reported from Camberwell, England

    @SkyHelpTeam Internet down / intermittent in SE17. Can't even run the test, it just doesn't connect on my PC. Router lights are all green. Will this be resolved soon?

  • PatrickKeyte
    Patrick Keyte (@PatrickKeyte) reported from Camberwell, England

    @SkyHelpTeam Can I double check there is an outrage? My Sky app says there is but it doesn’t say there is online. Would it help if I DM’d my postcode?

  • MrJohnSeager
    MrJohnSeager (@MrJohnSeager) reported from Croydon, England

    Just seen the details for #skysports and their UK #bundesliga deal - let’s just say it’s a bad one - no 2.30 games due to 3pm uk blanket ban - no 2.Bundesliga games apart from playoffs - no mention of highlights - I have to switch to sky sports something I said I will never do

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • RChaz6
    RedChaz6 (@RChaz6) reported

    @SkySports If they pay €145m for him, they will have had their pants pulled down again.

  • aproko_units
    Aproko Units (@aproko_units) reported

    @big_bighillsney @SkySports Okay not a bad idea

  • ye_zues
    Ted Banda (@ye_zues) reported

    @SkySports Why is this bald **** so obsessed with money?

  • 75judi
    Judith (@75judi) reported

    @SkyHelpTeam Hello I had an issue with my broadband connection earlier which was fixed and now it’s gone down again. I work from home !

  • jweisen164383
    JoergWeisen (@jweisen164383) reported

    @SkySports Infantino’s leadership of FIFA is a nightmare for football fans. His conduct during the last World Cup, and now the plan to sell World Cup stakes to private investors, is the final straw. UEFA is right to take a stand. Football belongs to the fans. Infantino should step down.

  • 23_Cardy
    reDAs radIATOR (@23_Cardy) reported

    @swfc As ever **** the @EFL and **** @SkySports Football should be for the fans and the local community and economy at 3pm on Saturdays We dont want your stupid fixtures to suit your greed

  • akbarrie00
    Abdul-Karim Barrie (@akbarrie00) reported

    @SkySports Just Step down Already! Please just leave! #gianniinfantinoout

  • ScottBraddick
    Scott Braddick (@ScottBraddick) reported

    @WilliamFor68511 @SkyHelpTeam Yes, because I went on your post about a sky technical issue, your photography and your interaction with a codeian to make really rubbish comments. Leave trolling to slightly smarter people, ones with iq’s above 55.

  • RolandasOz
    Ro oZ (@RolandasOz) reported

    @KingselehSzn @SkySports another retard

  • Matthew_Givan
    Matt (@Matthew_Givan) reported

    @SkyHelpTeam I’ve reach out multiple times to inform you about moving homes. You were meant to call me on 3 different occasions. I without Sky TV now for 21 days. Your customer service team have been appalling, keep being told they give me a call back to sort this!!!