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Sky Outage Report in Purley, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 03/06/2026 15:10

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (31%)

    TV (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: London, Hounslow, Croydon, Southwark, Southall, City of Westminster, Carshalton, Hammersmith, Wandsworth, Reigate, Kensington, Bromley, Twickenham, Mitcham and Isleworth.

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City Problem Type Report Time
United KingdomLondon TV
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHounslow Internet
United KingdomLondon Internet
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • flchambers_ Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam Hi, tried all the steps. Was told there’s an outage in the area at midday. Didn’t know if you knew how long we’re expected to be out for?

  • DontCallMeJon It's Jonathan (@DontCallMeJon) reported from London, England

    @SkyHelpTeam No. He just said “until the problem is fixed we can’t install Sky Q”. 🙄

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • hpsescapades Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Anyone else around #Northcote road having @SkyUK #broadband issues?

  • maburte003 maburte003 (@maburte003) reported from Croydon, England

    @SkyHelpTeam sky I’m trying to get through to some one who can deal with an issue with my box. Can you help ?

  • flchambers_ Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam We’ve had no internet since 10:30am (Wandsworth). Can you tell us what the issue is and when it’s likely to be back pls? 🙏🏼

  • imogenpowell Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England

    @OpenreachHelp I believe @SkyUK are waiting for an update from you as we have no connection date, hence my direct tweet to find out what’s going on. Can you help?

  • treepassionista Heath (@treepassionista) reported from West Molesey, England

    Rubbish set up service from @skyuk. Promised smooth transition on Thursday -anything but! No WiFi - hopeless when working from home- Sky TV not working. No engineer available til next week.. not impressed.

  • dadauk456 Dd456 (@dadauk456) reported from Horley, England

    @SkyUK hi. Sky is not working. Any news on when it could be back up and running?

  • kmckeand Kate McKeand (@kmckeand) reported from Wandsworth, England

    @SkyUK I’ve had no broadband for 10 hours and can’t get any information about when the issue will be fixed?

  • hpsescapades Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Anyone else around #Northcoteroad having @SkyUK @SkyHelpTeam #broadband issues?

  • EduardoVarpola Eduardo Varpola (@EduardoVarpola) reported from London, England

    Hi guys! @SkyHelpTeam I’m having massive issues to make a connection with my server’s work, it say something about a “unsuccessful domain name resolution” please fix this ASAP, we need to work! Thanks 🙏!

  • dadauk456 Dd456 (@dadauk456) reported from Horley, England

    @SkyHelpTeam any news yet on when your broadband service might be capable of providing a service?

  • hpsescapades Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Hi, @SkyHelpTeam I am having #broadband issues. The connection keeps dropping. Are there any known issues in SW11 1NG area? If not, there is one!

  • dadauk456 Dd456 (@dadauk456) reported from Horley, England

    @SkyHelpTeam looks like your service is shitting the bed again. What’s the story today?

  • ssb316 Ssb316 (@ssb316) reported from London, England

    @SkyHelpTeam Please help with an issue for my Uncle. He’s reliant on Video Calls to Doctors after Chemo due to Covid. He has been informed to wait till next week. SkyQ box showing Orange light, Cables replaced, device restarted. I’ll follow up with a call tomorrow morning.

  • RetiredChav Danny Flo (@RetiredChav) reported from Croydon, England

    @HillF1 well said Damon! The only only one with sense on the Skysports team. Max was totally at fault and never making that corner and could have killed Hamilton.

  • MattJamesPHIN Matt James (@MattJamesPHIN) reported from Epsom and Ewell District, England

    That @lionsofficial tour was dire. Awful rugby, awful refereeing, just 3 games of scrap. Not much for either side to be proud of. Currently resenting the extortionate @SkySports fees. Well done @WillGreenwood and colleagues for trying to make it sound interesting. Wasn't though.

  • helen0107 Helen Charlesworth 💙 (@helen0107) reported from Bromley, England

    @SkyHelpTeam Any issues in the BR5 area with internet? Mine has been off more than on all day!

  • imogenpowell Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England

    @OpenreachHelp Thanks for coming back to me. Yes, it’s a ‘mare. I spoke to provider this morn and they didn’t mention escalation. @SkyUK can you help please?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • TheSilverWorks Jules in Dorset (@TheSilverWorks) reported

    @SkyHelpTeam It’s not just an issue on my phone - happens with laptops and TVs too

  • StevenFGalloway Steven F. Galloway (@StevenFGalloway) reported

    ...have it set up. This is really frustrating, my partner needs it to work from home and we did everything we could to try and get ahead of things. I don't know why the order is taking so long to cancel. @SkyHelpTeam We're considering just going with someone else now.

  • rachlouise0891 Rachel (@rachlouise0891) reported

    @SkyHelpTeam My sky box is really slow in responding, this is ongoing for at least a few weeks now. I’ve done a software update and the problem isn’t fixed

  • iainsykes2014 Iain Sykes (@iainsykes2014) reported

    @SkyHelpTeam Yes but multiple people had the same issue, please don't treat me like an idiot with standard responses. Did you have issues last night?

  • JayBarkus Barko 🦊🐻💙 (@JayBarkus) reported

    @SkyHelpTeam I’ve now been waiting for over 15 minutes...excellent service from sky again..so glad that technical calls don’t take as long to answer as other calls

  • 70mutley Dave Mutch (@70mutley) reported

    @SkySports Thank god for football managers, pundits, ex players etc, as the normal person is too stupid to figure that out for themselves But then, is he not the person who when referring to dead Houllier, said ‘it’s a hard time for him & his family’.

  • paulbcfc Paul Brotheridge GBE (@paulbcfc) reported

    @andylockran @SkyHelpTeam **** them off andy you don't deserve to be treated this way and virgin have better Internet

  • JennaJe68883398 Jenna Jennings (@JennaJe68883398) reported

    Dancing to the @SkyUK hold music coz they never answer the phone 📲 #shuddagotvirgin

  • HillSarahlou Lou Robinson (@HillSarahlou) reported

    @SkyHelpTeam But I spoke to an advisor who said he would send packaging, twice! You never did. Then I get charged! That week I actually spoke to someone, I was on the call for an hour. He said he’d call me back on the Thursday and he didn’t. Charge goes out my account anyway.

  • JoeKovacs_ Joe Kovacs (@JoeKovacs_) reported

    @ryanconlon14 @SkySports Was he a poor judge of character too?