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Sky Outage Report in Purley, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 02/21/2026 10:05

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (48%)

    Internet (48%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: London, City of Westminster, Croydon, Southwark, Southall, Wandsworth, Reigate, Hounslow, Isleworth, Fulham, Orpington, Greater London, Hammersmith, Kensington and Brentford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • SmashBri Brian Williams (@SmashBri) reported from Croydon, England

    @ChrisMcHardy19 @SkySports @skytv Fill in the Customer Complaints Form on their website. Will at least show you’ve tried cancelling and they’ll have a note of it.

  • neilbays Neil (@neilbays) reported from London, England

    @SkySports Poor #NHS staff! As if they haven't had to go through enough fear and pain

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    After initially offering me it for £6 per month, @SkyUK are now charging £16 a month for Sky Cinema. They’ll knock it down to £8 a month if I RENEW my TV contract for a further 18-months. Wow.

  • ShakiraSweet1 Shakira Martin (@ShakiraSweet1) reported from Bexleyheath, England

    @SkyUK why is my sky not working all of a sudden. It keeps saying no satellite signal. This really isn't the day or time for my sky to stop working. Seriously this isn't the time to not have access to TV! Can someone assist asap please! This is messing up my plans

  • sahabedi Ali Abedi (@sahabedi) reported from Merton, England

    @SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.

  • Violet_Guitar_ Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK This is not helpful. The outage periods are increasing and your phone lines (like all other times) are going unanswered. More than ever, people require contact with the outside world - sort it out!

  • Violet_Guitar_ Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK I do appreciate you coming back to me but the problem lies with you, not my connection. You are not providing broadband services.

  • EricFC_ttv eric is qaranstreaming 🇨🇦🇵🇹🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@EricFC_ttv) reported from Camberwell, England

    @SkySports how about you get the rights for the Belarusian league. We all miss football this would help!!

  • gjrrox Gary Russell  (@gjrrox) reported from Bromley, England

    @ashby44 @SkyUK @SkyHelpTeam I believe you can mate & of cause I will look into it , once again tho it’s the customer doing the heavy lifting. I don’t mind sky using my money for other services e.g movies.

  • FeistyFifties23 Anna Fergusson (@FeistyFifties23) reported from Kensington, England

    @SkyHelpTeam I am having problems with my set top box in that it does not have internet connection.

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @Sean_FootyMad @SkyHelpTeam They've just DM and said it's working now please try again. I've tried and I can confirm IT'S NOT WORKING

  • Violet_Guitar_ Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK Yes, the signal has gone again. My neighbours are experiencing the same so it’s not specific to me.

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @SkyHelpTeam Hi just tried it again for the umpteenth time, it doesnt work.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    Screw you @SkyUK and your insufferably shit internet connection. Screw. You.

  • matt_angelo_84 Matt Angelo (@matt_angelo_84) reported from Bromley, England

    @DakersL @MartinSLewis @SkyHelpTeam Login to your sky account and got to subscription. Should be listed there 👍🏼

  • Bigdai100 Bigdai🍷🍺🚲🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘 (@Bigdai100) reported from Esher, England

    @SkyHelpTeam Looks like a power line problem my end. Back to WiFi to the box

  • porridge77 John Porritt (@porridge77) reported from London, England

    @DrPoults @SkyUK @SkyFootball Hi, I used this number 08001512747 it’s automated. When prompted tell them you want to cancel sky sports. They give you the option to pause. Took me five mins. Good luck.

  • jonesyriffic Andy 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@jonesyriffic) reported from Hounslow, England

    @Scottytotty89 @SkyHelpTeam @skytv @SkyUK Yes. Just sign in using the Disney plus login credentials you set up online.

  • Ashishpatel1972 🧑🏿‍🦼Ash Patel🧑🏿‍🦼 (@Ashishpatel1972) reported from Croydon, England

    @harispurs82 @SkyHelpTeam @virginmedia Hence my point initially being Brandon owns a fraction of VM I don’t see them doing what Sky have done for for their customers. @skytv are far better for customer service.

  • danfellows Daniel Fellows (@danfellows) reported from Camberwell, England

    Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • mikesmith1987 mike smith🏴󠁧󠁢󠁥󠁮󠁧󠁿 6/2019 (@mikesmith1987) reported

    @SkySportsPL @SkySports Never ever ever a red

  • JP_YNWA_92 JP (@JP_YNWA_92) reported

    @SkySportsPL @SkySports He's shite. At least he watched the replay this time. Didn't bother in the Merseyside derby. (not saying the decision was right or wrong, he just didn't watch the whole incident)

  • Dannyhart91 Daniel Hart (@Dannyhart91) reported

    @SkySportsPL @SkySports Tell you what. Cancel my sky subscription, cos I don’t wanna be watching this ****. Never a red

  • JosueWanderley JWanderley (@JosueWanderley) reported

    @SkySportsPL @SkySports BAD decision!

  • Itsnotmeitsthe1 Itsnotmeitsthem* (@Itsnotmeitsthe1) reported

    @SkySportsPL @SkySports Football is finished ,Newcastle player foreaem smash nothing ,that red card wtf

  • liverpoolsunil Sunil Motihar (@liverpoolsunil) reported

    @SkySportsPL @SkySports License restrictions are ****. I will get to see it anyway, just not through your handle. What's the point?

  • SatDhillon1 Sat Dhillon (@SatDhillon1) reported

    @SkySportsPL @SkySports State of officials. Shocking. Teams should walk off the pitch, this **** refereeing can’t continue

  • thebelfastmagp1 Belfast Magpie (@thebelfastmagp1) reported

    @SkySportsPL @SkySports Everything about this a pile of shite. The clueless commentators, the VAR slow mo replays, the mindless decision from the referee. Absolutely pathetic.

  • FatHeadHammer3 FatHeadHammer3 #GSBOUT (@FatHeadHammer3) reported

    @SkySportsPL @SkySports This is the worst decision yet, its April 2021 and its still getting worse and more confusing, Arsenal last night too. It doesn't work, it's not fit for purpose. All post-match discussion is about controversial decisions, rather than the performances. GET RID OF IT

  • JordyHughes94 Jordan Miller-Hughes (@JordyHughes94) reported

    @SkyHelpTeam The irony is that we had a home move due to flood at our home so is insurance jobby, temporary accommodation. We're moving back home on 8th may so will need a home move back although technically we've never been set up at the temp place. Utter joke.