Sky

Sky Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 11/27/2025 04:45

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: Croydon, London, Southwark, Brentford, Redhill, Southall, Hounslow, City of Westminster, Hammersmith, Greater London, Thornton Heath, Reigate, Dorking, Horley and Kensington.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Wi-fi
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • keval_91 Keval P (@keval_91) reported from Brentford, England

    14th July is the day I say bye bye to @SkyUK! No way I’m being spending Shitloads of money on a service that’s doesn’t reward loyalty! 🖕🏽( leaving after the cricket World Cup final)

  • StevenHilleard steven hilleard (@StevenHilleard) reported from Bromley, England

    @1kevincampbell @leemarkjudges @SkySports We like a different side away from home, just don’t understand it, there’s always a good away support too!

  • RickiKenny ricki kenny-hyde (@RickiKenny) reported from Camberwell, England

    why can't I connect to the on-demand services . I've restarted the router twice and the box and still not working . it's a joke . I'm getting fed up with this company @SkyUK @SkyHelpTeam

  • Jojosolitaire Joanna Bovis (@Jojosolitaire) reported from Wandsworth, England

    @SkyHelpTeam hi internet down in southwest London. Your website seems to be unable to help and I’m still not connected to an adviser over text, please help!

  • BastionDarren Dazza (@BastionDarren) reported from Richmond, England

    Hi @SkyUK I maybe looking to join your service when I move apartments next week

  • bronzefish Paul Smith (@bronzefish) reported from Bromley, England

    @SkyHelpTeam Tried that and didn’t help. That is why I had to phone your support.

  • FTF19 Freddie the Frog (@FTF19) reported from Lambeth, England

    @stiggyt19 @simonw2811 @MarvinNMorgan @trevor8sinclair @SkySports @BBCSport @talkSPORT @SkySportsNews 💤💤💤💤 always the victim, it’s never your fault..

  • bronzefish Paul Smith (@bronzefish) reported from Bromley, England

    @SkyUK broadband intermittently dropping connection. Your support tell me it’s due to number of wi fi devices connnected. When I was with @bt_uk this was not an issue. Sky support tell me I have to pay £300 cancellation fee to leave Sky!

  • sainttwittwer Andrew Moore (@sainttwittwer) reported from Tatsfield, England

    @SkyUK Just got a letter telling me that my bill will be going up by £6 a month!!!!! What!!! Goodbye sky how dare you treat us this. Your broadband router is shocking as well. #milkingus #skyuk

  • Mattmcilroy Matt McIlroy (@Mattmcilroy) reported from Bromley, England

    Why are the @SkyUK Q routers so poor, in the room right next to the router cupboard and signals awful 😭😭😭

  • sxyblueyes2 bridie ohalloran (@sxyblueyes2) reported from Merton, England

    @SkyHelpTeam way to go! Gone from the best to the worst in the space of a month! I’ve been with you for 15 years but can’t even get through to cancel! Supposed to do it online nothing works absolute joke!

  • shiparttn shipar ahmed (@shiparttn) reported from Wandsworth, England

    @SkyHelpTeam sky q box been a really painful experience 🤬 last two weeks can’t download on demand can’t cancel anything on schedule recording it’s a mess

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @p_pelling @SkyHelpTeam Thanks mate, it's still not working after reboot Maybe it's a sign😂😂😂

  • bronzefish Paul Smith (@bronzefish) reported from Bromley, England

    @SkyUK I have emailed you to complain of your poor service and unable to resolve my broadband issue that appears to be related to the router and I didn’t have this issue when I was with @bt_uk At least @bt_uk gave me the option to speak to a manager! #BadCustomerService

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @p_pelling @SkyHelpTeam I'm on 403 it's not working

  • bburey Bill Burey (@bburey) reported from Croydon, England

    @virginmedia @virginmedia Wow you can’t even keep on top of your communications - if you bothered to look you would of read the ongoing saga about a cancelled install following a move date and broken cable @SkyUK 1 @virginmedia 0 !!! 5 times cheaper to keep a customer than create a new one

  • Taimsss Taimour (@Taimsss) reported from Southall, England

    Spent 50 mins on the phone to sort out a technical issue. Spoke to three people who couldn't help me and tried to sell me an upgrade! Pathetic service. You guys have lost a loyal customer for over 10 years! @SkyUK

  • mustafayadigg bam (@mustafayadigg) reported from Croydon, England

    I have never seen those 2 black presenters before. this was tactical by @SkySports

  • alspicer Nomnomnom de guerre (@alspicer) reported from London, England

    @StopFundingHate @coopuk @CarlsbergUK @Homebase_uk @LauraAshleyUK @TNLUK @SkyUK @Argos_Online @verynetwork @Morrisons @LidlGB @skiptonbs Don't buy the Mail. Certainly don't support any company that advertises there. Shame on you.

  • bburey Bill Burey (@bburey) reported from Croydon, England

    @virginmedia Switched to @SkyUK @virginmedia no help - not a great way to keep customers

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • kastrioteve Alvanos⭐ (@kastrioteve) reported

    @SkySports Trippier 6, Walker 7, Stones 7, Maguire 8, Shaw 9, Philips 7, Rice 7, Saka 6, Sterling 8, Kane 6, Crap ratings

  • Ann1eHam1lton Annie Hamilton (@Ann1eHam1lton) reported

    @SkyHelpTeam I have done this. The automated service checked the line and there is an issue. However it said there was a problem and tried to connect me to an operator. Then i was told to go back online because the call centres are closed

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported

    @SkyHelpTeam 4 attempts and it says I will be connected to an agent once payment has been made then cuts off. Great customer service where you staff lied about the monthly price which is more than double the price agreed upon then refuse to take a call.

  • SB9130638564 SB91 (@SB9130638564) reported

    @SkyHelpTeam Can you advise what I should do if no one can help when I ring, and no one is calling me back? Ombudsman? Do they get a response?

  • TheCockneyBoy Darren Mason (@TheCockneyBoy) reported

    @SkySports You actually had someone watch the game and give them ratings? Rice a 6 man was up and down more than a prostitutes knickers! Should be an 8. Shaw a 6 the man was all over the place and got an assist. Walker a 6? He done nothing wrong. Infact the back 2 and wing backs was unreal

  • DonBosc14684947 Cynthia Smith (@DonBosc14684947) reported

    @IronDragon87 @SkySports I also have similar issue contacting support but nothing changed until my cousin recommend Mr Edward to me and he help me recover my hacked account back in 30mins. His an expert contact him on WhatsApp +17172203679

  • JamieOgle__ Jamie (@JamieOgle__) reported

    Been having problems with @SkyUK since Saturday sort your **** @SkyHelpTeam

  • KJewington Kenny Jewington 🇮🇱 (@KJewington) reported

    @SkySports *******. Just lift al restrictions and stop this nonsense

  • Kellyjay74 Kelly Faulkner (@Kellyjay74) reported

    @SkyHelpTeam - I’m exasperated! Awful broadband issues, I have tried all avenues to speak to someone, I have been sent text links that don’t work a messanger chat who has offered to help me cancel my sky package how can I get an engineer to sort this before I do cancel?!

  • the_privatechef JOSEPH (@the_privatechef) reported

    @SkyHelpTeam please please help. We had only 1 skyQ box installed today and it should’ve been 2. I can’t contact by phone, no one answers and the skyID is locked so I can’t access the account that way either.