Sky

Sky Outage Report in Purley, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Purley come from postal codes CR8.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 12/10/2025 05:40

December 10: Problems at Sky

Sky is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: City of Westminster, London, Wandsworth, Redhill, Southwark, Southall, Croydon, Hammersmith, Greater London, Hounslow, Brentford, Fulham, Thornton Heath, Reigate and Dorking.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of Westminster E-mail
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Internet
United KingdomWandsworth TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • richnewm richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyHelpTeam so why is my Internet down yet again becoming a joke now

  • Mr_K1985 Micky_k (@Mr_K1985) reported from London, England

    @SkyHelpTeam Do you believe that's an exceptable answer? That I have to chase a service I pay for to find out if your fixing your issue, is this problem being fixed currently? If so what Is the approximate time frame?Also will my bill reflect the downtime this provider had given me?

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    Wow 2 former @LFC players defending and trying to support and improve MUFC with blinkered Gary Neville oblivious to the fact MUFC were shite lol #MANLIV #Salah #SalahForBallonDor @SkySportsPL @SkySports

  • richnewm richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyUK so what wrong with sky Internet yet again sky Internet always seams to be down lately

  • engageurself Patrick Tuohy (@engageurself) reported from Hammersmith, England

    @SkyUK how do u speak to someone when ur broadband goes down ? My landlords not available abs I can’t get anyone to get me back on line

  • shaks_ldn s ldn (@shaks_ldn) reported from Lambeth, England

    @SkyHelpTeam my internet has been pretty much down / intermittent past few hours!

  • ryannew93 Ryan New (@ryannew93) reported from Croydon, England

    I pay for @SkySports and the stream breaks. Illegal streaming would never do this to me

  • neilclarke3 Neil ❌🇬🇧 (@neilclarke3) reported from Lambeth, England

    @kaye09 @SkyHelpTeam It has not corrected since the clocks changed on the weekend. I have an older Sky box… I guess they want us to upgrade 🙄🙄 shame to confuse people especially any elderly . They need to address the issue

  • Anita_Fruitloop ♥TJ♥LF1♥ (@Anita_Fruitloop) reported from Dorking, England

    @SkyHelpTeam Just applied for the 4 week trial of sky cinema but doesn't give me the option of cancelling as I don't want it anymore!!! How do I cancel sky cinema????!!! :@ my anxiety is through the roof over this!!! 😭

  • The_Dark_knght Mikei. Hall (@The_Dark_knght) reported from Kensington, England

    @SkySports we hear Man City’s Mendy in the news but what about Everton‘s Gylfi Sigurdsson why is he never mentioned is it because he’s white?

  • midwifehippie Laura Bridle she/her (@midwifehippie) reported from Bromley, England

    @SkyHelpTeam my broadband has been down 3 days now ++ can you help/refund

  • RetiredChav Danny Flo (@RetiredChav) reported from Croydon, England

    @Declanlyall @gilberto_keteng @SkySports So if someone lunges at you and they are never going to make the corner you are supposed to get out of their way?

  • londonwhispers LittleLondonWhispers 💙 (@londonwhispers) reported from Kensington, England

    I don’t often rant but @skyuk the 9 hrs we’ve wasted with your customer service is a joke. I’ve been a customer of yours from day 1 how on earth do you cancel someone’s broadband & tell them you can’t reinstate it until December 31st #WFH

  • maryyasmine Mary 🍒 Ben Chilwell simp | لويس 💖 (@maryyasmine) reported from Kensington, England

    @LunaForeverr @JamilaJemstone @SkySports Because we know Sky prefers when people are horrible to each other, textbook Murdoch

  • Mark_BarkingFC Mark S (@Mark_BarkingFC) reported from London, England

    @SkyHelpTeam @SkyHelpTeam are there broadband issues in IG11 , very slow and tv saying not connected

  • martinjorourke Martin O'Rourke (@martinjorourke) reported from Wandsworth, England

    @SkyHelpTeam hi, is there an outage in SW17?

  • MrMonsterMagic Steve (@MrMonsterMagic) reported from Redhill, England

    @SkyHelpTeam is there a problem in RH1 postcode? My internet has been dropping all day.

  • Lisa66Stock Lisa Stock (@Lisa66Stock) reported from Bexleyheath, England

    @JBooLJRB @SkyHelpTeam Yep mine since 10am. Says problem at exchange

  • RetiredChav Danny Flo (@RetiredChav) reported from Croydon, England

    @TravisShawuk @SkySports I think you'll find that anyone with a brain can see it was a unfair advantage. heavily worn hards against brand new softs! It didn't matter how much Lewis fought, he could never win.

  • NGN1985 Nick-CAFC (@NGN1985) reported from London, England

    @SkyHelpTeam Hello. My broadband is down. I checked and there is an issue in my area. Can you please tell me what has happened and roughly when it will be fixed? SE3 area. Thank you.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • abhshksrvstv Unknown Person (@abhshksrvstv) reported

    @SkyHelpTeam I am a new customer with my Sky Q only being set up next month. My Sky account is set up and I can access Sky Go. I paid for Ultimate TV Add on, how do I link my Netflix account to Sky before the the Sky Q box is set up next month?

  • LIHT80 Lad In His Thirties (@LIHT80) reported

    @SkyUK I have been in a cue to cancel my subscription only to be cut off. I’ve been trying to negotiate my contracts but yet again wasting my time on the phone knowing you can do better but we have to go through this every 18 months. I’d like a call back please.

  • Terrythepin Scotty (@Terrythepin) reported from Longton, England

    @SkyHelpTeam my sky glass tv hasn’t been accepting my wifi password for 2 days, I’ve left it unplugged overnight and it’s still not working

  • Jan29011606 Jan (@Jan29011606) reported

    @SkyUK day 6 still no answer from Sky . It’s such a pathetic service no one calls neither replies

  • 13373Raptor raptor 13373 (@13373Raptor) reported

    @SkyUK fix ya **** two night in a row the Internet connection has been down and don't tell me its fixed when it's clearly ******* not like no wonder why people dislike ya L company L Internet provider 🖕

  • mgadenish Маленький Гадёныш (@mgadenish) reported

    @DiffKnock @SkySports **** another stupid coach!!! His #10!!!

  • StephenProsse13 Stephen Prosser (@StephenProsse13) reported

    @SkyHelpTeam I can never get through, I haven’t got time in my day to sit and spend ages on hold

  • AshT1989 Aisling Carson (@AshT1989) reported

    @SkyUK @SkyHelpTeam can we get an update on broadband in Belfast? Been down since yesterday with no updates.

  • nickhannington Nick Hannington (@nickhannington) reported

    @SkyHelpTeam The MySky app doesn’t recognise my postcode and your automated DM replies are no help.

  • FMacLachlan Fiona MacLachlan-Morris (@FMacLachlan) reported

    @SkyUK Your checkout is broken for Sky Glass - the upfront payment method does not load