Sky Outage Report in Purley, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at Sky
Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: Wandsworth, London, Kensington, Hammersmith, Croydon, Southwark, Redhill, Hounslow, Dorking, Hampton, Brentford, Epsom, City of Westminster, Bexleyheath and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Internet | ||
| TV | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Big Sigh
(@SionDeFreitas) reported
from
Croydon, England
@SkyHelpTeam It's been resolved. I had been without internet for the entire evening last night re Norbury. But there are often outages with the broadband so nothing new. When theres another problem I'll be in touch.
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Don
(@DonMcgowan6) reported
from
Hammersmith, England
@SkySportsPL @SkySports Gary Neville said Utd have spent £900 million on this pile of shit that’s why I am going off these overpaid premier wankers
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MCPR
(@Mark_James96) reported
from
Bexleyheath, England
Said it once, say it again... **** off @SkySports
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Ashley Eglin
(@ashleyeglin23) reported
from
Croydon, England
This is a great impression you’ve set to new customers. Maybe we should have joined @virginmedia instead. Absolutely disgraceful customer service @SkyHelpTeam
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Paul Brown
(@Browniethered) reported
from
Hounslow, England
@SkyHelpTeam Morning broadband is down in Chiswick London W4. Gone on local forum I’m not the only one having problems in area.
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scottmanson
(@scottmanson) reported
from
Bromley, England
@SkyHelpTeam so we are still waiting for the engineer who was due between 5-7pm. He can’t be contacted, your phone isn’t answered. Really glad we paid extra for the premium service.
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Steve McHugh
(@Macca211279) reported
from
Lambeth, England
@pj2310 @SkyUK 🙌 their WiFi service was inferior to dial up internet. They’re the absolute pits👎👎👎
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Chris Bloomfield
(@USAcharitycycle) reported
from
Wandsworth, England
@VodafoneUK stop charging me for skysports packages - 1. I didn’t sign up for skysports2 in the first place. 2. Apparently you can’t refund me, I have to contact sky - weird. 3. I only renewed my contact less than a month ago but I’ve been charged 4 times for skysports #terrible
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@SkyUK I have just terminated our Sky tv contract after approx 28 years because of technical issues with Sky Q and SkyGo apps and the failure of your support team to resolve the issues and because you’ve been overcharging is for 2 years.#skytv #noloyalty
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James Morris
(@JamesMorris77) reported
from
Hammersmith, England
@SkyUK @SkyHelpTeam is the absolute worst company I’ve ever dealt with. Appalling customer service. Over 12 years a customer and treated like utter shit. A total disgrace they don’t care at all about their customers. Utterly disgusted @Ofcom @BBCWatchdog
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Caz ☺🏴
(@caz_08) reported
from
Bromley, England
@SkyHelpTeam To upgrade to SkyQ I’m an existing customer, looking to see if can get a better price for install
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Lena
(@loveitcountry2) reported
from
Hounslow, England
@pottermoss @SkyHelpTeam Snap! Worst network connection ever! My phone constantly buffers and no one in the house has decent WiFi connection! Not fit for purpose!
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Ashish Patel
(@Ashishpatel1972) reported
from
Croydon, England
@mac1882thfc @SkyHelpTeam @virginmedia Been with @virginmedia in the past & had loads of issues with them in my area unfortunately & the hiking up on charges was not helpful despite being a loyal customer of 16 years & poor customer services attitude.
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amal sasikumar
(@amalsasikumar) reported
from
Kingston upon Thames, England
Which Broadband is better @virginmedia or @SkySports or any other mine is very slow and expensive
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Alan Mehdizadeh
(@alanmehdizadeh) reported
from
Southall, England
Excellent work from @SkyUK Rang to cancel last month, they persuade me to do a home move (with promise of a new box) We move, technician gives me an almost decade old box with no WiFi built in. Ring to cancel again, promise a Sky Q box. No one completes the order, or rings me.✅
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Kamal Singh ツ
(@KamalSingh_28) reported
from
Kingston upon Thames, England
@SkyHelpTeam WORST company I have ever signed upto in my life. Made a bad decision to leave @virginmedia and it's time sky own up they messed up and dodge all of my calls and complaints and when asked for a final letter so I can complain to @Ofcom they refuse too.
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Robin Lewis
(@spacemanbin) reported
from
Redhill, England
@SkySportsPL @SkySports My 10 year old daughter would be embarrassed to go down with that tiny amount of contact.
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Josh Bett
(@JoshBett1) reported
from
Richmond, England
I said size might be an issue for them this season! #HaDayuuummm @BristolFlyers even I am grown up enough to say I get it wrong ‘sometimes’ 😂🏀 @SkySports someone get this on the highlights over cricket 🦗 please! #BritishBasketball
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T
(@Miaopow) reported
from
Richmond, England
Don’t go for Sky broadband as it’s so slowwwwwwww @SkyHelpTeam I’m only getting shit speed.
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Tom Bloomfield
(@TJ_Bloomfield) reported
from
Hammersmith, England
@SkyHelpTeam If you'd bothered to actually read my reply you'll have seen that I've already 'tested' my line, and the results you give are complete lies! If there's no email address then can I have a contact number please, because I'm not getting the service promised in my contract.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Cliff Woodward
(@cliffehiow) reported
@SkyHelpTeam If we hard reset or power cycle the Sky Q Box (2TB Main box) there is no difference. Feels more like the actual app is very buggy more than an issue with the Sky device. Discovery plus need to communicate more than you guys I feel.
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sofia khan
(@sofhi26) reported
@SkyHelpTeam Yea. I would usually use Relay U.K. to call, however their services are down atm and I need to get the installation date registered. What are my options?
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John Dobbs
(@johnamexgooner) reported
@GNev2 @SkySports Jamie, Jamie, Jamie, The owners have to go, they've been taking money out of a club they own. That just can't be right. Although we didn't mind them doing it last year because we were all too busy talking about how bad Arsenal were. Now we are in the ****. GLAZERS OUT.
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Kevindelaney
(@Kevinde90524281) reported
@SkySports Sky sports is gone so bad had too mute Chelsea v spurs
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Neil Hayes
(@neilhay3s) reported
@RedWallNews1 @SkySports Apparently people who live in Cymru pay the same amount to Sky but are never shown when Rob Page attends a game 🙄
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bli manunited
(@mariopochetino) reported
@GNev2 @SkySports bruno trash fred trash de gea super trash dalot low quality rb. please give me De Bruyne, or Modric, or Odegard, or Maddison. Why you give me all stupid portugise players.... please sell bruno the most idiot maf in the world. @B_Fernandes8 **** yuouuuuuuuu
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Adam Goldberg
(@TherealAMG) reported
@rodgerarmstrong @SkySportsPL @SkySports Cancel culture strikes again!!
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Damian Roarty
(@RoartyDamian) reported
@RickiDevine1 @SkySportsGolf @SkySports Don't hit bad shots so have no reason to do that lol
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Adz⭐️⭐️
(@CFCAdz19) reported
@Chels_HQ @SkySports Wtf😭😭😭 this is a joke ting wtf
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HVH
(@HoltzvonHoltzer) reported
@liannesanderson Souness is a man of his time. The problem is with the people that pay him to spout out his tripe. Skysports, Talksport! There will always be people that have archaic views, its the companies that platform them that are the real issue.