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Sky outages and service status in Purley, England

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Full Outage Map
  • Sky generated 3 outage signals in the last 24 hours around Purley, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Sep 14, 7:21 AM GMT+1.
  • 59% Internet (59%)
  • 18% Wi-fi (18%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 5% Phone (5%)

The latest reports from users having issues in Purley come from postal codes CR8 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Purley, England

The most recent Sky outage reports came from the following cities: Southwark, Wandsworth, Croydon, Purley, Orpington, Reigate, Carshalton, Sutton, Bromley, Kingston upon Thames, Warlingham, Banstead, Mitcham, Beckenham, and Coulsdon.

CityProblem TypeReport Time
Southwark Wi-fi 2 hours ago
Southwark Wi-fi 18 hours ago
Southwark Internet 23 hours ago
Southwark Wi-fi 2 days ago
Wandsworth Internet 3 days ago
Southwark Internet 3 days ago

Nearby cities with recent reports

Southwark

6 recent signals

2 hours ago
Wandsworth

2 recent signals

3 days ago
Croydon

2 recent signals

5 days ago
Orpington

1 recent signals

6 days ago
Reigate

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • richnewm
    richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyHelpTeam so why is my Internet down yet again becoming a joke now

  • OpenMindMH
    Rachel (@OpenMindMH) reported from Wandsworth, England

    @SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!

  • PatrickKeyte
    Patrick Keyte (@PatrickKeyte) reported from Camberwell, England

    @SkyHelpTeam Can I double check there is an outrage? My Sky app says there is but it doesn’t say there is online. Would it help if I DM’d my postcode?

  • flchambers_
    Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam We’ve had no internet since 10:30am (Wandsworth). Can you tell us what the issue is and when it’s likely to be back pls? 🙏🏼

  • magical_78
    NigelH (@magical_78) reported from Bromley, England

    @SkyHelpTeam hi, we’re due to move out later this month but don’t have our new address yet (we’re renting part of a house with sky already) - is there a way we can use our Sky Q box / viewing card there as we don’t want to cancel given we have 21yrs of history. Thanks

  • Phil_Swallow
    Phil Swallow (@Phil_Swallow) reported from Croydon, England

    @SkyHelpTeam @boydhilton It offers UHD then says “No programmes are currently being broadcast on this channel”. The problem is 100% with Sky!

  • sarahMwasHudson
    Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    Nothing like working from home when you have @SkyUK …. Day 2 of no broadband and no phone …. Quality service …. Will switch to @virginmedia as soon as I can

  • redlee6963
    lee duggan* (@redlee6963) reported from Croydon, England

    @SkySports @GNev2 is the reason I’m giving up my subscription why you got the idiot back is beyond me first class 🤡

  • 9ElmsArtsRev
    Nine Elms Arts Ministry - Rev. Betsy Blatchley (@9ElmsArtsRev) reported from Wandsworth, England

    Loving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and unnecessary in a T20 of this calibre #SuperKent #t20finalsday #VitalityBlast

  • IamAndreaEllis
    Andrea Ellis (@IamAndreaEllis) reported from Bromley, England

    @SkySports your 🔴 button service isn’t showing the #QPRPNE game? Please help #skysportsfootball

  • vinke_rob
    Rob Vinke (@vinke_rob) reported from Sutton, England

    I cannot download any @Channel4 programs onto my @SkyUK +HD Box. BBC and ITV are fine. Does anyone else have this issue? #asktwitter

  • VialliChelseaFC
    Vialli's Chelsea FC (@VialliChelseaFC) reported from Bromley, England

    Heads drooping down, hardly any communication amongst themselves. For a number of seasons now we’ve lacked leaders on that pitch. As Souness said many times on SkySports & he’s right - which senior players do those youngsters and new signings look up to in that dressing room?

  • shaks_ldn
    s ldn (@shaks_ldn) reported from Lambeth, England

    @SkyHelpTeam my internet has been pretty much down / intermittent past few hours!

  • illymus
    Illy Mus 💙 (@illymus) reported from Camberwell, England

    @SkyHelpTeam @SkyUK so you have plenty of agents on messenger if someone wanted to buy a Sky package but no one at all if I have faulty equipment. Nice way to treat loyal customers. I need the convenience of Messenger as I have very little time to call.

  • Joybalfe
    Joy Balfe (@Joybalfe) reported from Whyteleafe, England

    @virginmedia absolute p- take on price charges £8.50 extra in this current climate. Shoddy service - time to believe in better @SkyUK

  • nick_davison10
    Nick Davison (@nick_davison10) reported from Worcester Park, England

    @SkyHelpTeam Not interested are you @SkyHelpTeam? Piss poor from you.

  • SimonPBarlow
    SPB (@SimonPBarlow) reported from Bromley, England

    @SkyHelpTeam seem to be issues with #matchchoice on the red button - the stream is blurred #rufc

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam Unacceptable..once again abdicating and responsibility for q customer

  • silkskt
    Silka (@silkskt) reported from Camberwell, England

    @SkyUK I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.

  • mariabilici
    cherrypick (@mariabilici) reported from Wandsworth, England

    @SkyHelpTeam any rough estimate on when the Wimbledon outage will be fixed?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Aedicule
    Andy Williams 🔴⚪️ 😇 (@Aedicule) reported

    @eurofootcom @markmcadamtv @SkySports This one is perplexing because he played for Southampton a few seasons ago & was awful. I just can’t see how he’s improved now

  • SarahMcAdoo
    sarah (@SarahMcAdoo) reported

    Anyone else’s Sky stream not working?😤 #dcfc @SkySports

  • KHyl1991
    Karl (@KHyl1991) reported

    @bilal_chauhan @SkySports The pogba that was let go for 500k to come back for 90m to be let go for free again. That's more the issue than paying the money is that he was allowed leave for buttons TWICE

  • Nichol_5
    Michael (@Nichol_5) reported

    @RogerSpag1978 @SkySports I don’t tbh. I never watch the pre/post or ht analysis, all a load of shite. But after a 5-2 win at home I thought it might be different. Wrong.

  • dmahon11
    Dave 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@dmahon11) reported

    @charlieldrv @SkyHelpTeam Mine went off after a few minutes of the second half and it came back on showing the first half from about the 38th minute. WTF is happening

  • Stevefoxy78
    Ste F (@Stevefoxy78) reported

    @Mataniels @SkyKaveh @SkySports Its funny watching them through gritted teeth talk down City's business and talk up UTDs

  • TJMEERKAT
    Muttley (@TJMEERKAT) reported

    Anyone else having problems with their @SkySports stream? #STFC

  • prasak2018
    Prampsy (@prasak2018) reported

    @SkySports Chelsea is falling down, falling down 🫠

  • LFCGC99
    gcfan99 (@LFCGC99) reported

    @SkySports Isak will go down in history as the worst, most expensive signing of all time.

  • stevejones177
    Steve Jones (@stevejones177) reported

    @SkySports your app is awful tonight trying to watch the #lofc game and it keeps cutting out and throwing me back to the first half. I’m paying plenty for my subscription and expect a much better service.