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Sky Outage Report in Purley, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 01/24/2026 14:40

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: Hounslow, London, City of Westminster, Southwark, Bromley, Croydon, Wandsworth, Reigate, Orpington, Twickenham, Morden, Epsom, Fulham, Brentford and Redhill.

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City Problem Type Report Time
United KingdomHounslow Wi-fi
United KingdomLondon Internet
United KingdomHounslow Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • VialliChelseaFC Vialli's Chelsea FC (@VialliChelseaFC) reported from Bromley, England

    @TheScore01 @PaulInce @SkySports I just have this feeling Lampard will ignore the call and stick with who he knows. It’s no disgrace to bring someone in as a sounding board but the wider issue of his reluctance could be his downfall....just don’t feel Morris cuts it as an assistant at this level.

  • BelsMoore Belinda Moore (@BelsMoore) reported from Merton, England

    @SkyHelpTeam Don’t understand. Engineer has arrive but says not allowed in the house bit you sent me a video yesterday explaining how to have a visit safely. Router/Sky Q mini box problem. Waited 10 days for engineer. Family of 6 inc 4 kids off school. Need Sky to work!

  • claireleonePR Claire Foster FCIPR 💙 (@claireleonePR) reported from Camberwell, England

    @SkyHelpTeam hi, is there still a broadband problem in se21? I have had intermittent connections every couple of minutes since Friday. I can’t work, I’ve used all my phone data, not enough connection for Netflix or Disney Plus. Can you help please? Thank you

  • Paulaha21043676 Paula hammond (@Paulaha21043676) reported from Lambeth, England

    @SkyHelpTeam I was just wondering if you could help me.i have had a land line phone.for 2 months now but I have not received my land line telephone number. Thank you

  • WoleAdesemoye Wolé Adesemoye (@WoleAdesemoye) reported from Hammersmith, England

    @virginmedia is by far the worst TV, broadband and telephone service I’ve received in 20. Customer service is appalling. I was just on the phone and the customer service personal just hung up on me. I just can’t wait to leave and go back to @SkyUK. #avoid #virginmedia

  • LondonNIrish PJ (@LondonNIrish) reported from Wandsworth, England

    @SkyHelpTeam hi. I have recently moved home and transferred my BB. However the router still hasn’t arrived. Can someone pls help? Thanks

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk

  • JefferyOllie Ollie Jeffery (@JefferyOllie) reported from Redhill, England

    @SkyUK because we are with @virginmedia who are the worst Internet provider on the planet my daughter is eating into her mobile data. Do you have any offers for year 10 Students to help them with data. Thank You

  • Lewoodman Lisa Woodman (@Lewoodman) reported from Merton, England

    @SkyHelpTeam @Jimmy74923391 London in general I agree with, I’m Morden and it’s been severely cutting and I upgraded to superfast a few months ago! All trouble shooting tried. Sky needs to now investigate.

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam my internet is still intermittently not working right. I waited on hold for 45 min this week, when I finally got through I got cut off after 5 min and the lady never even called me back! Your customer service is very poor. 😡

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    @SkyHelpTeam is there a problem with broadband in KT9 or is it just mine?

  • SukiHubbard suki-design.com (@SukiHubbard) reported from Richmond, England

    @SkyHelpTeam Thanks but that was a lockdown1 issue. I now want to speak to you about something completely different not covered on any of your online forums!

  • ranaraptor Rana Rahman (@ranaraptor) reported from Wandsworth, England

    @SkyUK I’m trying to reach you by phone but it’s impossible. I need support for my faulty sky q box. Thanks

  • Shims_g Glyn Shimell (@Shims_g) reported from Bromley, England

    @virginmedia your customer process to report a deceased account holder to cancel services is an absolute shambles, been on hold for 2 hours, no links on your website to do it. Thank god I’m with @SkyUK

  • VialliChelseaFC Vialli's Chelsea FC (@VialliChelseaFC) reported from Bromley, England

    @thealmightyquin @SkySports Same against Man City - 3-0 down at half time and no changes. Frustrating to be honest

  • VialliChelseaFC Vialli's Chelsea FC (@VialliChelseaFC) reported from Bromley, England

    @thealmightyquin @SkySports I think we have a lot of possession, slow build up play but no real end product....

  • sabin_mark Mark Sabin (@sabin_mark) reported from Bromley, England

    @SkySports tell Wayne Mardle to pipe down a bit, he doesn’t build the excitement during a match ... he just chirps nonsense

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    @SkyHelpTeam No, streaming to my TV, phone has two bars WiFi signal, TV has no internet connection - 6ft away, check internet settings on TV tells me it’s connected then not then is then not

  • CabbieOO7 CabbieOO7 🇬🇧 (@CabbieOO7) reported from London, England

    @SkyHelpTeam Think the best option is to move to another provider as 12 months of Sky has been terrible

  • Lewoodman Lisa Woodman (@Lewoodman) reported from Merton, England

    @SkyHelpTeam constant connection issues in CR4 is there an internet / broadband issue today?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • CoulsdonTHFC unrelated to football (@CoulsdonTHFC) reported

    @SkyHelpTeam Have tried everything on the help section, still issues !

  • OBEYDavysan David Bournes (@OBEYDavysan) reported

    @SkyHelpTeam W5 4AU Internet speeds are stupidly slow and are affecting 2 jobs whats going on?

  • LPodengo Lola Podengo (@LPodengo) reported

    @MoustacheHis @SkySports Liverpool fans were telling us Fabinho was a top 3 CB in the league. They told us Thiago was twice the player Bruno is. Leicester have had huge injury problems this season with a much cheaper squad and are sitting above Liverpool.

  • MrChrisCummings chris cummings (@MrChrisCummings) reported

    Hi @SkyHelpTeam @OpenreachHelp can either of you help? I’ve been waiting for an openreach engineer to fix my sky broadband since 8am this morning. The slot was 8-1 today. Still no news. Is this still happening?

  • LouMcGregor Louise Hatch (@LouMcGregor) reported

    @SkyHelpTeam Well thanks to sky being completely useless (&openreach) Despite our internet working fine yesterday we now been disconnected and cannot be reconnected until April, really making working from home impossible. Never ever go with sky unless you like terrible service!

  • keysmall Kieran (@keysmall) reported

    @danielramsden59 @Sillybilly121 @SkySports Martinez had a poor game last night, he’s entitle to one after being incredible all season. Luckily the rest of the team didn’t show up either so didn’t have too much of an impact

  • PeterMBrooke Peter Brooke (@PeterMBrooke) reported

    @SkyHelpTeam is the a broadband outage in Salford? Our internet has been down for 15 minutes now.

  • jaxdaley jack jones (@jaxdaley) reported

    @SkyHelpTeam Today the message states that they won’t be able to help until at least the 8th How do you suggest my daughter does her on line schooling?

  • Westyorksman Westyorksman (@Westyorksman) reported

    @virginmedia how do we get hold of your customer service? No answer to email! No answer on phone! No answer on twitter! #shockingservice #badcustomerservice #answerthecall @SkyUK @bt_uk do you reply to customers?

  • Goose_1975 Goose (@Goose_1975) reported

    @SkyHelpTeam you guys are sooooo full of **** Total liars. 1000% disconnecting..