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Sky Outage Report in Purley, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 03/03/2026 07:35

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (31%)

    TV (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: Croydon, London, Hammersmith, Southwark, Hounslow, Reigate, Kensington, Bromley, Twickenham, City of Westminster, Mitcham, Southall, Wandsworth, Isleworth and Fulham.

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City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon Wi-fi
United KingdomHammersmith Internet
United KingdomLondon TV
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

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Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • tobygilles 🎤Toby Gilles🎤 (@tobygilles) reported from Hounslow, England

    Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

  • SkinsELive 🏴󠁧󠁢󠁥󠁮󠁧󠁿🕹Skinny does gaming 📸🇸🇪 (@SkinsELive) reported from Lambeth, England

    Anyone else having issues with @SkyUK internet dropped - just in time for my electric to run out as well

  • Empower2Perform Shameema Yousuf (@Empower2Perform) reported from Wandsworth, England

    @SkyHelpTeam not very helpful when a customer support individual says “i’ll call you right back” but never does. One of the reasons I’ve left but I do need to get your equipment back so please get someone to contact me please. Even that returns process Sky couldn’t manage. Thanks

  • robin1302 Robin Evans (@robin1302) reported from Brentford, England

    @SkySports @Tyson_Fury Never wanted it anyway. As soon as Joshua called his bluff it was obvious this would happen.

  • TellerMarie ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @SkyHelpTeam hi I’m not at home but my dad informed about 2 hours ago that the internet went down and workmen had turned up outside our house cutting wires and destroying the telephone pole nearby. Why has this happened? Would have been nice to have been told work was starting.

  • TellerMarie ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @SkyHelpTeam As I said I’m not home right now and because there was no internet at home for two hours my dad was forced to go into London to work. I’d like to know why workmen turned up outside, cut wires and took a telephone pole down and we weren’t given warning.

  • CraigWiIIiams Craig Williams (@CraigWiIIiams) reported from Camberwell, England

    @SkySports this is nonsense. Not one player went anywhere near him to console him after the Musiala/penalty **** up. Clearly a disconnect.

  • TellerMarie ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    So looking up online it appears the @SkyUK / @SkyHelpTeam internet might be down for a few days in Bromley. You really do suck Sky.

  • LorraineThorn GingerLolz (@LorraineThorn) reported from Merton, England

    @SkyHelpTeam Yes, local issue reported, which could take up to 2 hrs to resolve (I first got this response when I checked at around 10pm last night) thanks for your quick response!

  • JustinLeeper_yo Justin Leeper だよ! (@JustinLeeper_yo) reported from Bromley, England

    1 hr & counting on phone with @SkyUK after no one showed up for our broadband setup appt. between 8:00 & 13:00 today. It’s now 18:30. Their solution? Go to the back of the line, sport - as in reschedule for Aug. 15. If that isn’t the start of a lovely business relationship…

  • LynnRr71 Lynn rr71 (@LynnRr71) reported from London, England

    @SkyHelpTeam any idea how I originate a complaint against sky mobile?

  • b7xt2mw4pz I, Claudia (@b7xt2mw4pz) reported from Bromley, England

    @SkyHelpTeam You’re welcome Matt!! It’s a pity OPENREACH/KELLYS don’t strive for the same high standards as Sky!! Appalling experience with them y’day, damaging my property and have to have the router ON THE FLOOR RIGHT NEAR MY FRONT DOOR!! AWFUL 😡

  • 1980smya mya (@1980smya) reported from Richmond, England

    how are sky gonna cancel my broadband without telling me and then reset it up as more expensive and a month after my move in date SOME PEOPLE WORK FROM HOME!!!!!!! @SkyUK i hate u already

  • TellerMarie ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @SkyHelpTeam I don’t think you understand me at all. I’m saying workmen turned up with no warning. They ripped cables down and were taking the telephone pole down. We weren’t warned of any work.

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    Pathetic customer support and help from @SkyUK broadband - activated almost a week ago and still struggling to get internet connection - everytime the customer support just reads out a same generic script involving turning the router on and off - unbelievable

  • Violet_Guitar_ Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK Is there a problem with your wifi in south London? Real problems for 24hrs+

  • WendySimmonds69 Wendy Simmonds (@WendySimmonds69) reported from Kingston upon Thames, England

    @SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???

  • andy_stedman Andy stedman (@andy_stedman) reported from Hammersmith, England

    @SkyHelpTeam having real trouble with the paramount+ app on my Sky Q 2TB box, it won't play hardly any video's, just crashes and says I should reset my router!, very frustrating ! Please fix !

  • Sammie3982 Sammie (@Sammie3982) reported from London, England

    @SkyUK your service is crap! All I wanna do is put my programme on and sleep! But I can’t! The sky box’s have no signal! My iPad and phone have no internet!! How hard can it be?? 😔

  • LJS111 Louise S (@LJS111) reported from Lambeth, England

    *******, Geoff. That’s harsh. Maddison should have just walked off. #SkySports

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • violetanddarcy Cheryl Charlton (@violetanddarcy) reported

    @SkyUK how do I get to speak to someone? Half my channels have no signal, done all the trouble shooting and my bills have gone up £20 a month to add insult to injury! I’m trying to resolve it but not able to speak to anyone is shocking service really.

  • decftm decftm (@decftm) reported

    @SkySports What a ******* joke the worlds going mad with all this ****

  • KevinBonnick kevin (@KevinBonnick) reported

    @SkyHelpTeam thanks sky! My broadband cuts out half way through and important teems meeting! Your service really is rubbish

  • 5C00T Scoot (@5C00T) reported

    @SkySports ****, if i had a billion pounds to help me do my job, i wouldn't be complaining either.

  • charteezac chartee (@charteezac) reported

    @SkyHelpTeam please can you confirm if broadband has been affected due to ongoing road works on b31 4pj. Internet has gone down

  • WJB2201 will (@WJB2201) reported

    @SkySports All blacks changing too? What’s the issue with it?!

  • dinnae_ken Harobed (@dinnae_ken) reported

    @SkyHelpTeam @PkwYorks I am having same problem. Don’t want to speak to an agent, just want the option to browse online and see if I want to add anything. Last changes was feb 18 when I got SkyQ and it shows that hub is still on order (though it was actually delivered), not sure if that causes issues?

  • NathanL68388590 NathanLewis (@NathanL68388590) reported

    @Reddmanx @SkySports Apart from the Washington NFL team from people that don't give a **** about NFL.

  • busterforever Bryan Crute (@busterforever) reported

    @Cullercoats11 @SkySports @btsport Did the same some time back. Wont make a difference but I felt better doing it. Like many I also told the poor lass on the phone why, dont thing she got it though.

  • Deadloak David (@Deadloak) reported

    @SkySports ... and the RFU 'All Blacks'. Stupidity at it's worst. No-one takes offence at those terms, it's only the moronic PC brigade, that don't relate that term to the clothing colour!