Sky Outage Report in Purley, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: Hounslow, Thornton Heath, London, Southwark, Croydon, Brentford, Hammersmith, Fulham, Mitcham, Kensington, Orpington, City of Westminster, Hampton, Wandsworth and Caterham.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Phone | |
| Thornton Heath |
TV | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkyUK really need to make their Sky Q platform work with @BT broadband. The mesh network clash means I’ve had to disable my 5GHz range on BT. Changing channels doesn’t fix the issue. Really frustrating.
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Ben Thapa
(@BenThapa82) reported
from
Wandsworth, England
@SkyHelpTeam I got one response that didn’t answer the question and then nothing else. Sadly I will have to call tomorrow and block up the lines that should be for key workers. It will be to cancel.
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Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyHelpTeam we have to call & wait again. I don’t understand why your guy couldn’t ring the bell. I don’t understand why social distancing has been used as excuse. first world problems I know, but I have 3 small children to entertain/educate and sky tv would help. I’m sure I am still paying
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WHISKY P
(@WHISKYP3) reported
from
London, England
@BETTINGTIPS_CFC @TweetChelseaSG @SkySports Please dont fly a kite here. Willian says he will stay until the season ends. Adding that its no problem for him.
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Ben Thapa
(@BenThapa82) reported
from
Wandsworth, England
@SkyHelpTeam Yes and your response hasn’t yet solved the issue, I’m afraid...
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Hadders 🇪🇺 #FBPE
(@chelsian) reported
from
Epsom and Ewell District, England
@MQuaminasBarnet @SkyHelpTeam Feel your pain, had those issues with virgin before, not funny especially when working at home🙁
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Gary/Gawy
(@MrSouthLondon) reported
from
Bromley, England
@HayleyCubbins @dramachannel @SkyUK I know, I’d have seriously gone off on one at Hyacinth if it’d been me, she’s terrible
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Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyHelpTeam I don’t accept. Until someone explains why a doorbell cannot be rung & why we have been left without service for 3 months (whilst paying) and why it’s ok to blame the inability to fix an external satellite dish on social distancing. I now have to wait until JULY! This is farcical
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Hadders 🇪🇺 #FBPE
(@chelsian) reported
from
Epsom and Ewell District, England
@Tavelocity @MQuaminasBarnet @SkyHelpTeam Yeah, they start off ok then slowly drop down to a crap speed, going to call up virgin soon to find out why ours is back to crap speed again
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Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyHelpTeam 3rd of JULY is the date we have been given. It has been down since FEBRUARY. This is an absolute joke. Your engineer is clearly taking advantage of the situation. You cut our neighbours telephone line, told my partner we “just need an upgrade”, blamed social distancing for today!
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Martin Kay
(@martinkay11) reported
from
Wandsworth, England
There is pretty ordinary jump the shark end of series TV. But there is also totally gave up pure indulgent could not give a **** lazy as all get out writers be damned jump the shark end of series TV @ModernFam @ABCNetwork @SkyUK
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Paul Pollington
(@Pollingtonp77) reported
from
Hounslow, England
@SkyHelpTeam I spoke to a member of the team and we've overcome the issue. The problem I now have is that I was told that I could mirror programs from my sky go to my TV until the box arrives, but this isn't the case.
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Nicola Louise Rowe
(@NicolaLRowe) reported
from
Bexleyheath, England
@SkyHelpTeam The telephone number doesn’t connect to a person, it’s a recording telling me to check my connection. I need Sky to contact OpenReach so an engineer can fix this
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Paul Sahota
(@spaulsahota) reported
from
Richmond, England
So, I called Sky. Two things, remove a channel that I no longer watch. Cancel SIM card in my iPad, I only use Wi-fi. I received 11 (eleven) emails! Is this what they call #confusion #marketing. @skytv @SkyUK
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Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyUK Our dish has been down since STORM DENIS. The engineer finally turns up today, DOESN’T ring the bell but calls my partner who is working and leave a ridiculous voicemail about social distancing! The dish is outside! Don’t use this pandemic as an excuse #CustomerService
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@recoba8899 @SkySports That's just who it stopped on when you press the thing. Gotta support someone, so good as any way if choosing who to support without muchnknowledge of their league.
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Finchy
(@Dan_Finchy) reported
from
Eltham, England
@ElizabethG351 @SkyHelpTeam Mines constantly doing it but there's never a problem 🙄
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Gordon Nixon
(@gnixon88) reported
from
London, England
@Beryl_the_peryl @PositiveLad @enterjamesment @SkyUK **** off troll. If we wanted your opinion we would go to Wetherspoons and ask you for it.
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Linz
(@LindizzLinz) reported
from
Kingston upon Thames, England
My @SkyUK broadband has been so bad these last few weeks I’ve used all my phone data and had to buy a bolt for the first time ever. Can’t get through to them on the phone either 🤬🤬
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Nicola Louise Rowe
(@NicolaLRowe) reported
from
Bexleyheath, England
@SkyUK my telephone line is broken and I can’t get through to anyone to fix this. I have checked all the cables it is the line coming in nothing internal. Is there an email or contact number so I can speak to someone
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Emily Lawes 🐓
(@emilylawes) reported
@SkyHelpTeam hi my broadband has been down since 2pm. I work from home and this has been a nightmare for me! The app says there is a problem with my area but it’s been four hours now. What can I do?
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Rob Brown
(@Rocket_R0b) reported
@SkyHelpTeam having issues in Ipswich with internet. Any known issues?
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I, Claudia
(@b7xt2mw4pz) reported
from
Bromley, England
@SkyHelpTeam You’re welcome Matt!! It’s a pity OPENREACH/KELLYS don’t strive for the same high standards as Sky!! Appalling experience with them y’day, damaging my property and have to have the router ON THE FLOOR RIGHT NEAR MY FRONT DOOR!! AWFUL 😡
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Brian Bradshaw - The CrapEST of NGP
(@BrianTalksCrap) reported
@SkyHelpTeam Why is it so difficult to seemingly cancel my services? Constantly on hold when I call when I am short on time, and the email address doesn't seem to allow me to send emails.
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Lily Ryan
(@lilyryan) reported
@SkyHelpTeam my sky q has been down all day, no signal. I did a Google search and it looks like there is a problem in Southwark, despite my Sky app saying ‘no known problems’ any real time updates!”?
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andy *******
(@andycumming5) reported
@SkySports Scotland v Ukraine - Get that Michael Stewart off - Useless bias ****-talking moron, more interested in giving his bias opinions than telling the truth
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M Bazza
(@MBazza2) reported
@SkyHelpTeam your customer service is so bad. Internet in the BA14 area is down all afternoon. PLEASE HELP
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GailTheWales 🏴
(@GailyHughes) reported
@SkyHelpTeam I can't sit at my pc any longer. Disablement doesn't allow. Will try tomorrow but will probably just cancel everything
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Richard
(@Richard08775879) reported
@SkyHelpTeam I am browsing Sky deals (not currently a customer), it says £30 when I'm on broadband & TV basic one. It says on the offer add Sky Talk for £5 a month & when I click on it the price goes up to £50? I thought £30 + £5 = £35?
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Gary Dolling
(@GaryDolling108) reported
@SkyUK Sorry but Sky Glass is awful 👎