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Sky outages and service status in Purley, England

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Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Purley, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and TV.
  • The most recent signal from this area was received Aug 24, 7:43 AM GMT+1.
  • 47% Internet (47%)
  • 17% Phone (17%)
  • 12% TV (12%)
  • 11% Total Blackout (11%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)

The latest reports from users having issues in Purley come from postal codes CR8 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Purley, England

The most recent Sky outage reports came from the following cities: Croydon, Southwark, Wandsworth, Bromley, Orpington, Kingston upon Thames, Warlingham, Sutton, Purley, Banstead, Mitcham, Beckenham, Coulsdon, Redhill, and Westerham.

CityProblem TypeReport Time
Croydon Internet 17 hours ago
Croydon Total Blackout 1 day ago
Croydon Internet 1 day ago
Croydon TV 2 days ago
Croydon Internet 2 days ago
Croydon Wi-fi 2 days ago

Nearby cities with recent reports

Croydon

7 recent signals

17 hours ago
Southwark

6 recent signals

2 days ago
Wandsworth

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • magical_78
    NigelH (@magical_78) reported from Bromley, England

    @SkyHelpTeam hi - our dish is currently ‘hidden’ by scaffolding but we’ve been able to watch recordings, Netflix etc via apps. These have now stopped and says we need satellite signal-won’t be for a few more weeks yet. Is this normal? Is there a max time the apps work w/o signal?

  • PatrickKeyte
    Patrick Keyte (@PatrickKeyte) reported from Camberwell, England

    @SkyHelpTeam Can I double check there is an outrage? My Sky app says there is but it doesn’t say there is online. Would it help if I DM’d my postcode?

  • angegillis
    Ange Gilly (@angegillis) reported from Lambeth, England

    @SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??

  • Dave_mfc87
    Dave (@Dave_mfc87) reported from Camberwell, England

    Third world problems, having to hotspot tablet from phone to watch #FuryChisora3 as #skywifi is down and no explanation as of yet why @SkyHelpTeam

  • NatalieNooNah
    Natalie 🦋 (@NatalieNooNah) reported from Camberwell, England

    He said ‘is it the normal way?’ To which my partner replied ‘how would you spell my surname the “normal” way?’ He tutted and put the phone down again 🙄🙄🙄🙄 we are FED up with our current supplier and just want to switch to @SkyUK instead of them, we can’t fill in forms online

  • ZeGermanShibe
    Akane Vallery Uchida (@ZeGermanShibe) reported from Camberwell, England

    @SkyHelpTeam Internet down / intermittent in SE17. Can't even run the test, it just doesn't connect on my PC. Router lights are all green. Will this be resolved soon?

  • jessica281815
    Jessica (@jessica281815) reported from Wandsworth, England

    @SkyHelpTeam I find it very disingenuous when you tell people to check if it is an internal issue when really you have turned the internet off, when you are already incredibly expensive. Where is my internet?

  • kmckeand
    Kate McKeand (@kmckeand) reported from Wandsworth, England

    My @SkyUK broadband just keeps dropping today in SW18 but the app says no issues. Clearly there are???

  • LorraineThorn
    GingerLolz (@LorraineThorn) reported from Merton, England

    @SkyHelpTeam Yes, local issue reported, which could take up to 2 hrs to resolve (I first got this response when I checked at around 10pm last night) thanks for your quick response!

  • martinjorourke
    Martin O'Rourke (@martinjorourke) reported from Wandsworth, England

    @SkyHelpTeam hi, is there an outage in SW17?

  • TubaCulosis
    Tuba Culosis (@TubaCulosis) reported from Merton, England

    @peterhill93 @PeterWellDone @SkyUK I use the Sky Superfast which averages 65mb/s to a south London address. Only £28/month and no line rental. I’d check reviews local to you as service varies locally between providers.

  • JustinLeeper_yo
    Justin Leeper だよ! (@JustinLeeper_yo) reported from Bromley, England

    1 hr & counting on phone with @SkyUK after no one showed up for our broadband setup appt. between 8:00 & 13:00 today. It’s now 18:30. Their solution? Go to the back of the line, sport - as in reschedule for Aug. 15. If that isn’t the start of a lovely business relationship…

  • Maria_MsBlueSky
    Maria D (@Maria_MsBlueSky) reported from Merton, England

    @SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks

  • SabinaNKhan
    Sabina Khan (@SabinaNKhan) reported from Croydon, England

    HONESTLY @SkyHelpTeam I’ve called now 15 times and yet I cannot get anyone to help me with my broadband activation. I’m now out of internet for 3 working days and have had to pay £45 bundle to work from home because I wasn’t expecting this delay.

  • SabinaNKhan
    Sabina Khan (@SabinaNKhan) reported from Croydon, England

    Your automated call isn’t helping at all and redirects me to all sorts of options now. Can you please stop avoiding me and help me sort out my internet before I lose my job. @SkyHelpTeam

  • richnewm
    richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyHelpTeam so why is my Internet down yet again becoming a joke now

  • AvWeekJuliet
    Juliet Trew (@AvWeekJuliet) reported from Merton, England

    @SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband

  • imogenpowell
    Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England

    @OpenreachHelp Thanks for coming back to me. Yes, it’s a ‘mare. I spoke to provider this morn and they didn’t mention escalation. @SkyUK can you help please?

  • SumanBhuchar
    Suman Bhuchar (@SumanBhuchar) reported from Wandsworth, England

    @SkyHelpTeam is there an outage in tooting? I haven't had any internet this morning so unable to work

  • MrJohnSeager
    MrJohnSeager (@MrJohnSeager) reported from Croydon, England

    Just seen the details for #skysports and their UK #bundesliga deal - let’s just say it’s a bad one - no 2.30 games due to 3pm uk blanket ban - no 2.Bundesliga games apart from playoffs - no mention of highlights - I have to switch to sky sports something I said I will never do

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • originaljohnh
    The Original John Harris (@originaljohnh) reported

    .@SkySports you know this dog awful update on your app where you have to click through and scroll to see the scorers. Please bring back the user friendly version that you used to have

  • cotswoldknight_
    JpdHicks (@cotswoldknight_) reported

    @NUFCDon @SkySports Never watch the build up anymore, switch on when game kicks off, change channel at half time then switch off at full time

  • londonhoneybee
    Melissa_B 💙🏳️‍🌈🏳️‍⚧️☮️ (@londonhoneybee) reported

    @SkyHelpTeam Of course you're not monitoring this anymore! I'm adding to the list of complaints so others can see. 5 weeks without broadband. Can't work, can't watch TV. Got nowhere contacting your help centre. No updates, no idea when it'll be fixed. Utterly useless. You are a disgrace!

  • iamlarrygee
    Gee💙 (@iamlarrygee) reported

    "RISK AND SUFFER": Rúben Amorim's famous philosophy when taking over Manchester United! 🔴 "We have two ways. Forget the new idea; try to cope with the way we used to do things, and next year we'll be here with the same problems. Or we start now; we risk a little bit, we suffer a little bit, and in the next year we will be better." @SkySports

  • NUFCWOOLIE
    woolie.👊🏽 (@NUFCWOOLIE) reported

    @eurofootcom @SkySports Never bidded for him nor thought about it

  • royalburgh1872
    The Loyal Frew (@royalburgh1872) reported

    WTF is this Saturday Social pish on @SkySports I’ve seen the Hibs boys video but this is hands down the worst thing filmed this week!

  • bvictori1977
    Victoria Brooke (@bvictori1977) reported

    @SkyUK what is going on with Sky, customer service absolute joke, whats app chat takes hours for a response... i will NEVER DEAL WITH SKY AGAIN... they take your money and the customer service is dreadful

  • DavidCleal2
    David Cleal (@DavidCleal2) reported

    @SkySports Youre the problem sky wish you would pull out of football

  • zamatius
    Robert Edward Norman (@zamatius) reported

    @SkySports from start 2 finish with that 2nd Newcastle goal I have never seen from Liverpool such inept ‘n woeful defending it must have been 6 v 1 ‘n still Newcastle scored Liverpool’s season is going nowhere if they continue like that ‘Twas appalling.

  • _D_O_U_G_I_E_
    D G🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@_D_O_U_G_I_E_) reported

    Honestly who ******** at @SkySports thought it was a good idea hiring that wet fish Roman Kemp to front that new premier league show. Ffs.