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Sky Outage Report in Purley, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 01/14/2026 23:20

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: London, Hammersmith, City of Westminster, Croydon, Southall, Southwark, Hounslow, Sidcup, Welling, Wandsworth, Kensington, Redhill, Dorking, Hampton and Brentford.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • ffc2004 Billy Murphy (@ffc2004) reported from Osterley, England

    @SkyHelpTeam Due a call back today RE an ongoing issue with my home move (which is tomorrow) but had nothing yet and cannot get through to anyone to discuss, can you please help

  • kirikostas Kiri & kostas (@kirikostas) reported from Wandsworth, England

    @SkyUK I am not paying £70 so I can speak to an automated call system and sending me a txt to go on line to resolve any issues when the issue I have is my broadband connection a bit ridiculous is in it

  • scubashotz Mark Jones 🇪🇺 #rejoinEU (@scubashotz) reported from Lambeth, England

    @SkyUK my phone and broadband are not working. I can’t get through to a human on the phone and your site keeps telling me there is a problem. Why can’t I actually speak to someone?

  • ingoiolo81 Citizen of nowhere (@ingoiolo81) reported from Merton, England

    I started watching #Cobra. Ok, solar flairs and ******* Home Secretary are credible, but a competent moderately sympathetic Tory PM? Come on @SkyUK, that’s ridiculous

  • Violet_Guitar_ Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK Are there problems in the SW2 area today? Terrible internet access.

  • Pauljar58453395 Paul (@Pauljar58453395) reported from Hounslow, England

    £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

  • MachoAman Aman S Heer (@MachoAman) reported from Southall, England

    @SkyUK pathetic customer service and a company run by idiots not knowing what they are doing and how to communicate. Embarrassing!! CEO complaint pending.

  • TellerMarie ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @SkyUK @SkyHelpTeam hi my sky Q box isn’t working. I’ve turned everything on and off again and still nothing works. Nothing on the sky Q box or the mini boxes. Please fix!

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    @SkyHelpTeam A large number of customers in the SE23 area are having significant issues with broadband (as demonstrated by the comments on our forum)- of the one who managed to actually speak to someone they were told an open reach engineer come out to check the local box 1/2

  • philclarke0170 Phil Clarke (@philclarke0170) reported from Halstead, England

    @SkySports #goalsonsunday how irritating is this presenter??? Calm down just a bit mate it’s 9.30 on a Sunday morning.

  • _fraser_s fraser (@_fraser_s) reported from Epsom and Ewell District, England

    @SkyUK house move.... TV engineer 8-5 call out, arrived at 4.30pm with no contact all day to confirm the time, helpful! Internet should have gone live yesterday any time until midnight and nothing after waiting 2 weeks! Terrible service Sky

  • stuartbailey276 Stuart Bailey (@stuartbailey276) reported from London, England

    @SkySports Has never deserved an England cap. Far too many mistakes and championship at best.

  • TrudaSpruyt Truda Spruyt (@TrudaSpruyt) reported from London, England

    Just having the worst kind of Kafkaesque nightmare with @SkyHelpTeam - hours and hours and hours wasted trying to upgrade broadband and no further forward

  • rebekahjmezzo Rebekah Jones (@rebekahjmezzo) reported from Kensington, England

    Just a quick Tuesday morning PSA to let you know that @SkyUK have been charging me £2.50 a month for NOT having sky TV (can’t afford that kind of luxury) for the past I don’t know long. Never heard of such a stupid charge... good one sky 👌

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    @SkyHelpTeam but then didn’t. It comes back it disappears. The call centre is saying everyone must call in but can’t get through. Clearly a wider issue although your online checks that we have to do say not. Can you investigate please?

  • timmymc Tim McLoughlin (@timmymc) reported from Merton, England

    @SpursIrish @SpursOfficial @SkySports The fact that this has never happened before seems to have escaped their attention

  • rexrayy Alexa A. (@rexrayy) reported from Wandsworth, England

    @Ofcom @SkyUK @SkyHelpTeam if you don’t change that ******* #SkyHub Beachboys ad i’ll throw my TV/myself out my window. been on for months & airs 1-2 times every 10mins. fire your marketing team. pretty sure I have PTSD now & will never be able to listen to the Beachboys again

  • rexrayy Alexa A. (@rexrayy) reported from Wandsworth, England

    @Ofcom @SkyUK @SkyHelpTeam i will legit throw my TV out my ******* window if you don’t change that #SkyHub ad (w/ the Beachboys song). it airs every 10 mins. pretty sure i have PTSD now. pls fire your marketing team bc I’ll never be able to listen to the Beachboys ever again

  • TellerMarie ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    Waking up on Mondays is always horrible but even worse is when none of the sky boxes appear to be working in the house. I’ve tried switching them all off at the mains, reconnecting each mini box to the Main Q box & still nothing. I’m not in the mood for this @SkyUK @SkyHelpTeam!

  • Lewoodman Lisa Woodman (@Lewoodman) reported from Merton, England

    @SkyHelpTeam have direct messaged if you can help ASAP

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • TMorris1986 ThomasMorris1986 (@TMorris1986) reported

    @SkyHelpTeam It’s a day, no update, your phones weee down earlier. People have to work. When will service be back?

  • WarRocketAjaxUK War Rocket Ajax #FBPE (@WarRocketAjaxUK) reported

    @GBNEWS 10 mins ago, the GB news fan boys weren't thinking about this and now outraged What a great service you provide @SkyUK You are funding this. Can you imagine the headline "Sky funds opposition to a Me Too? #StopFundingHate

  • guy_wilcox Guy Wilcox (@guy_wilcox) reported

    @Nillypatel1988 @SkySports No, not at all. Ask anyone, who doesn't support United or Liverpool, so there's no bias.

  • Mr_OJM OJM. (@Mr_OJM) reported

    So according to Jamie Carragher because Ben White was defending on the far post from a corner means he doesn’t have confidence!!! Honestly the state of this idiot!!! @SkySports should bin!!!

  • OH_Techworld Oliver Howard (@OH_Techworld) reported

    @virginmedia know how to treat their loyal customers - moving out into a house where I can’t get virgin and being forced to pay £240 to cancel! Their customer service is appalling! I’m off to @SkyUK

  • _Lewis_A Lewis Allen ⚒ (@_Lewis_A) reported

    @scottwoody1 @SkyHelpTeam @ngood77 Don't think it's Samsung. Just switched to UHD cricket and no problem at all

  • NCL1892_ NCL 1892 (@NCL1892_) reported

    @tippinemover @SkySports Carragher shouldn’t even be on SKY after his spitting incident in 2018

  • ronan_01_ Nick Ronan (@ronan_01_) reported

    @Rnrangers @SkySports What an idiot

  • steve5705 steve hill #GSBOUT (@steve5705) reported

    @SkySports difficult ??, every other club has been getting players in so what's the problem oh yes Gold and Sullivan i forgot

  • dickiedanger Richard Smith (@dickiedanger) reported

    I never tweet but #arsenal absolutely terribly embarrassing. Can we get a discount on #SkySports if #arsenal pay their money back?