Sky

Sky Outage Report in Purley, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 01/15/2026 13:10

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: Croydon, London, Sevenoaks, Hammersmith, Southwark, City of Westminster, Southall, Hounslow, Sidcup, Welling, Wandsworth, Kensington, Redhill, Dorking and Hampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon TV
United KingdomLondon Internet
United KingdomSevenoaks Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • gjrrox Gary Russell  (@gjrrox) reported from Bromley, England

    @ashby44 @SkyUK @SkyHelpTeam I believe you can mate & of cause I will look into it , once again tho it’s the customer doing the heavy lifting. I don’t mind sky using my money for other services e.g movies.

  • bradylady1986 Lee Brady (@bradylady1986) reported from Merton, England

    @SkyUK what rubbish. Attempting to cancel my subscription after years of poor TV signal and get the recorded message ‘we’re closed. Please call back between 8:30am and 8:00pm’... note that the time for this was at 7:50pm.

  • sahabedi Ali Abedi (@sahabedi) reported from Merton, England

    @SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.

  • djwisednb DJ Wise (@djwisednb) reported from Wandsworth, England

    Had #skyq for 4 months now , it has frozen everyday 2-3 times a day, ive rebooted it updated the software and taken it back to factory settings @SkyUK this shit is costing me £140 per month I’m going to cancel my subscription and throw the box out the window unless you help me

  • LudoOrlando Ludovica Orlando (@LudoOrlando) reported from Lambeth, England

    @SkyHelpTeam All down in Lambeth too!

  • MrDavidJCollins David Collins (@MrDavidJCollins) reported from Camberwell, England

    @SkyUK Stopping customers from cancelling sport’s subscription by not allowing u 2 cancel online and having to wait over an hour to speak to a member of staff, so u give up..disgusting

  • Ashishpatel1972 🧑🏿‍🦼Ash Patel🧑🏿‍🦼 (@Ashishpatel1972) reported from Croydon, England

    @harispurs82 @SkyHelpTeam @virginmedia Hence my point initially being Brandon owns a fraction of VM I don’t see them doing what Sky have done for for their customers. @skytv are far better for customer service.

  • matt_angelo_84 Matt Angelo (@matt_angelo_84) reported from Bromley, England

    @DakersL @MartinSLewis @SkyHelpTeam Login to your sky account and got to subscription. Should be listed there 👍🏼

  • porridge77 John Porritt (@porridge77) reported from London, England

    @DrPoults @SkyUK @SkyFootball Hi, I used this number 08001512747 it’s automated. When prompted tell them you want to cancel sky sports. They give you the option to pause. Took me five mins. Good luck.

  • Violet_Guitar_ Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK This is not helpful. The outage periods are increasing and your phone lines (like all other times) are going unanswered. More than ever, people require contact with the outside world - sort it out!

  • erskineandrew Andrew Erskine (@erskineandrew) reported from Sevenoaks, England

    For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.

  • rajeevdatta Rajeev Datta (@rajeevdatta) reported from Brentford, England

    @JezzaH99 @bradyboyqpr @SkySports @skytv That’s not what Sky would want to do. They live & die by their subscriber figures.Seeing loads of folk cancel & run the risk of losing them to others wouldn’t be commercially smart.They’re best off acknowledging current situation & then making gesture to the current subscribers.

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    @jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!

  • matt_angelo_84 Matt Angelo (@matt_angelo_84) reported from Bromley, England

    @NickDixonITV @MartinSLewis @SkyHelpTeam That’s my problem. Stop it matt they say... think about yourself they say...

  • glebefootball Glebe Football Club (@glebefootball) reported from Bromley, England

    I’ve just come off the phone to @SkySports and @btsport both companies are not charging rental to sports clubs from 15/3/30 a real help @KentishFootie @SCEFLeague

  • richardhowle Richard Howle (@richardhowle) reported from Bromley, England

    @SkyHelpTeam Ok. This just goes to the help pages on the website, which as I explained before I have already looked at. If the only way to get an email is by making a complaint. I would like to make a complaint about your help pages. Please send me details of how I do that.

  • JoshhhUTC Josh 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@JoshhhUTC) reported from Bromley, England

    @SkyUK my internet signal is so bad that I have to use my own data... it’s ridiculous.

  • SmashBri Brian Williams (@SmashBri) reported from Croydon, England

    @ChrisMcHardy19 @SkySports @skytv Fill in the Customer Complaints Form on their website. Will at least show you’ve tried cancelling and they’ll have a note of it.

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @superhoops10 @SkyUK Online doesn't work

  • petermc66 Peter McKay (@petermc66) reported from Hounslow, England

    @oliveriswriting @DBanksy @BritanniaLtd Along with #virginatlantic and #skysports who weren't exactly helpful with people sports package getting rid of that as soon as and Britannia hotels are know for being poor anyway #aldephiliverpool

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Crna30Ruza Crna Ruza (@Crna30Ruza) reported

    @SkyHelpTeam So you just gonna pretend like there isn't an outage in London. 🙄🙄🙄🙄 Worse service ever, time to change providers!

  • LuciferChloe_ 🕯️Sheri🕯️ (@LuciferChloe_) reported

    @SkyHelpTeam Hi your broadband is down for 6 hours now. We have down all tests required and still nothing

  • chrism_wigan Chris Myers 💙 (@chrism_wigan) reported

    @SkySports My young generation kids, 17 and 19, say its a crap idea

  • HillingdonPosh Mark Shepherd (@HillingdonPosh) reported

    @SkySports And these people also benefit from such errors - get over it Sir

  • Crna30Ruza Crna Ruza (@Crna30Ruza) reported

    @diarmaid05 @SkyUK I have the same message in London. Yet Sky is pretending there are no issues 🤨🙁

  • ImStarshaped1 Gloria McCann (@ImStarshaped1) reported

    @SkyHelpTeam My downloads keep failing. It looks like it’s attempting to download, then it says “failed, item unavailable.” It’s happened many times with various programs. Please help!

  • Eddy_Senior Steve Edwards (@Eddy_Senior) reported

    @BumbleCricket hounded out at @SkySports by the snowflake cancel culture brigade , this country is becoming a joke, just a bunch of yes men and women I suppose taking his place, people got zero backbone these days, shame. #snowflakebritian

  • 7Shano Alfie's Grandad (@7Shano) reported

    @SkyUK My App is saying no problems in area yet there are BT engineers working close to our property and since they have we have experienced broadband issues Help ?

  • LiamInTheSky . (@LiamInTheSky) reported

    @SkySports It will never stop, unfortunately. Far too easy to sit behind a phone and do it without a second thought.

  • gogs1977 Gordon brown (@gogs1977) reported

    @SkySports No point having a World Cup as countries are never out of lockdowns 🤔