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Sky outages and service status in Purley, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 3 outage signals in the last 24 hours around Purley, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 5, 7:23 PM GMT+1.
  • 64% Internet (64%)
  • 20% Wi-fi (20%)
  • 7% Total Blackout (7%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 2% Phone (2%)

The latest reports from users having issues in Purley come from postal codes CR8 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 6: Problems at Sky

Sky is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Purley, England

The most recent Sky outage reports came from the following cities: Croydon, Southwark, Wandsworth, Orpington, Epsom, Caterham, Banstead, Sutton, Redhill, Bromley, Purley, Coulsdon, Warlingham, Tadworth, and Leatherhead.

CityProblem TypeReport Time
Croydon Internet 6 hours ago
Southwark Total Blackout 8 hours ago
Wandsworth Wi-fi 9 hours ago
Orpington Wi-fi 1 day ago
Croydon Internet 1 day ago
Epsom Internet 2 days ago

Nearby cities with recent reports

Southwark

10 recent signals

8 hours ago
Croydon

8 recent signals

6 hours ago
Wandsworth

1 recent signals

9 hours ago
Orpington

1 recent signals

1 day ago
Epsom

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • angegillis
    Ange Gilly (@angegillis) reported from Lambeth, England

    @SkyHelpTeam I bought a Google mesh system because my wifi is crap in my house. Google are saying my modem needs to be changed into bridge mode. How does one do that? Can someone help please?

  • SimonPBarlow
    SPB (@SimonPBarlow) reported from Bromley, England

    @SkyHelpTeam seem to be issues with #matchchoice on the red button - the stream is blurred #rufc

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @OpenreachHelp what does a girl have to do to get the courtesy of a response? @SkyUK are clear it's you holding up service my cancelling the order to reinstate a line that worked the day before ??

  • flchambers_
    Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam Hi, tried all the steps. Was told there’s an outage in the area at midday. Didn’t know if you knew how long we’re expected to be out for?

  • SabinaNKhan
    Sabina Khan (@SabinaNKhan) reported from Croydon, England

    @SkyHelpTeam can you please urgently assist - our broadband has gone down and the landline is dead so I can’t call your customer services. I need to get back online urgently for work.

  • fulhamnonny
    Rhi (@fulhamnonny) reported from Camberwell, England

    @SkyHelpTeam A second day of no internet.. This means 1. I cannot do my job as I’m WFH. 2. I cannot study/ revise for my uni exams next week. I’m wondering WHEN service will be resumed. I can see the connection box from my window and 2 different engineers (3x) visited yesterday.

  • justvickyxox
    justvickyxox (@justvickyxox) reported from Merton, England

    @SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.

  • SabinaNKhan
    Sabina Khan (@SabinaNKhan) reported from Croydon, England

    HONESTLY @SkyHelpTeam I’ve called now 15 times and yet I cannot get anyone to help me with my broadband activation. I’m now out of internet for 3 working days and have had to pay £45 bundle to work from home because I wasn’t expecting this delay.

  • neilclarke3
    Neil ❌🇬🇧 (@neilclarke3) reported from Lambeth, England

    @kaye09 @SkyHelpTeam It has not corrected since the clocks changed on the weekend. I have an older Sky box… I guess they want us to upgrade 🙄🙄 shame to confuse people especially any elderly . They need to address the issue

  • Phil_Swallow
    Phil Swallow (@Phil_Swallow) reported from Croydon, England

    @SkyHelpTeam @boydhilton It offers UHD then says “No programmes are currently being broadcast on this channel”. The problem is 100% with Sky!

  • 9ElmsArtsRev
    Nine Elms Arts Ministry - Rev. Betsy Blatchley (@9ElmsArtsRev) reported from Wandsworth, England

    Loving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and disrespectful in a T20 of this calibre #SuperKent

  • magical_78
    NigelH (@magical_78) reported from Bromley, England

    @SkyHelpTeam hi - our dish is currently ‘hidden’ by scaffolding but we’ve been able to watch recordings, Netflix etc via apps. These have now stopped and says we need satellite signal-won’t be for a few more weeks yet. Is this normal? Is there a max time the apps work w/o signal?

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.

  • martinjorourke
    Martin O'Rourke (@martinjorourke) reported from Wandsworth, England

    @SkyHelpTeam hi, my phone line has been down for 3 weeks, I've tried everything online to fix it but it's still not working, how can I speak to someone?

  • Violet_Guitar_
    Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK Is there a problem with your wifi in south London? Real problems for 24hrs+

  • Dave_mfc87
    Dave (@Dave_mfc87) reported from Camberwell, England

    Third world problems, having to hotspot tablet from phone to watch #FuryChisora3 as #skywifi is down and no explanation as of yet why @SkyHelpTeam

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @SkyHelpTeam hi I’m not at home but my dad informed about 2 hours ago that the internet went down and workmen had turned up outside our house cutting wires and destroying the telephone pole nearby. Why has this happened? Would have been nice to have been told work was starting.

  • midwifehippie
    Laura Bridle she/her (@midwifehippie) reported from Bromley, England

    @SkyHelpTeam my broadband has been down 3 days now ++ can you help/refund

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Anyone else around #Northcote road having @SkyUK #broadband issues?

  • silkskt
    Silka (@silkskt) reported from Camberwell, England

    @SkyHelpTeam I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • GrootBaas
    Erebus (@GrootBaas) reported

    @Blue_Footy @SkySports If our ownership bids 10m and then backs off then they where never serious to start as Xhaka was arguably one of the best midfielders last season granted he is 33 you have to take into account what Sunderland paid and what he produced last season.

  • Luke9944036587
    Uchiha Ballack (@Luke9944036587) reported

    @Blue_Footy @SkySports No. Them buying him is the signal the models changing. Not falling for PR

  • gram2001uk
    Unfiltered dad (@gram2001uk) reported

    @saintmattc @SkySports Shut ******** up for God's sake you whimpering sausage. What has the PL got to do with EFL rules

  • PAFCRyan
    Ryan (@PAFCRyan) reported

    Hey @SkyHelpTeam any chance you can get your WiFi issues sorted, it's been down for over an hour now and there is not a chance am I doing that diagnostic crap a 12th time...

  • lufc1108
    LUFC1108 (@lufc1108) reported

    @liamwilliams321 @SkySports I can’t see it tbh bro. I remember that season that your on about! But your club have done it right over these few years. Gone down, rebuilt and are better than ever. Cas have just accepted mediocrity. Relegation would be good for us, to rebuild and come back again like you did!

  • falo209
    Oli Wright (@falo209) reported

    @Danjsalt @SkyUK Their support got worse and worse over my last few years with them, and navigating their awful site or trying to contact a human is soul destroying. Honestly, find anyone else. Plusnet were a breath of fresh air by comparison.

  • jcbergs
    Josh Berger (@jcbergs) reported

    @SkySports Just trying to help a guy a haircut 💈

  • dafyddfrancis
    dafydd francis 🏴󠁧󠁢󠁷󠁬󠁳󠁿⚫️🟢 (@dafyddfrancis) reported

    @SkyHelpTeam do you have an email address to communicate issues. I am helping my mother with an issue. We have waited on three occasions for a ring back. Terrible customer services.

  • PhotoCBradley
    CB Photography (@PhotoCBradley) reported

    @SkyUK no broadband for a week an absolute joke!! The worst customer service ever

  • R125Lucas
    Lucas (@R125Lucas) reported

    Sky completing ignoring the fact that Lewis has thrown a tantrum and not stayed in the cool down room. Don’t get me wrong the room is stupid but if that was any other driver they would be making so many comments #F1 #Skysports #SkysportsF1