Sky Outage Report in Purley, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: London, Southwark, Wandsworth, Kensington, Croydon, Brentford, City of Westminster, Fulham, Merton, Greater London, Sevenoaks, Hammersmith, Hounslow, Mitcham and Southall.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Belinda Moore
(@BelsMoore) reported
from
Merton, England
@SkyHelpTeam Main box keeps losing network connection assume that is why mini box keeps disconnecting. Mini box multiple reasons, no connection, lost Sky Q box, no sat signal. New router but everything else - phones, laptops, iPads all connected and holding connection.
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Lisa Woodman
(@Lewoodman) reported
from
Merton, England
@SkyHelpTeam constant connection issues in CR4 is there an internet / broadband issue today?
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Lisa Woodman
(@Lewoodman) reported
from
Merton, England
@SkyHelpTeam @Jimmy74923391 London in general I agree with, I’m Morden and it’s been severely cutting and I upgraded to superfast a few months ago! All trouble shooting tried. Sky needs to now investigate.
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Ollie Jeffery
(@JefferyOllie) reported
from
Redhill, England
@SkyUK because we are with @virginmedia who are the worst Internet provider on the planet my daughter is eating into her mobile data. Do you have any offers for year 10 Students to help them with data. Thank You
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Claire Foster FCIPR 💙
(@claireleonePR) reported
from
Camberwell, England
@SkyHelpTeam hi, is there still a broadband problem in se21? I have had intermittent connections every couple of minutes since Friday. I can’t work, I’ve used all my phone data, not enough connection for Netflix or Disney Plus. Can you help please? Thank you
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
Bromley, England
@TheScore01 @PaulInce @SkySports I just have this feeling Lampard will ignore the call and stick with who he knows. It’s no disgrace to bring someone in as a sounding board but the wider issue of his reluctance could be his downfall....just don’t feel Morris cuts it as an assistant at this level.
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Belinda Moore
(@BelsMoore) reported
from
Merton, England
@SkyHelpTeam Don’t understand. Engineer has arrive but says not allowed in the house bit you sent me a video yesterday explaining how to have a visit safely. Router/Sky Q mini box problem. Waited 10 days for engineer. Family of 6 inc 4 kids off school. Need Sky to work!
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richard patrick
(@richard07023467) reported
from
West Molesey, England
@SkySports In Full Support of Kick it out , Will never support BLM !
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Belinda Moore
(@BelsMoore) reported
from
Merton, England
@SkyHelpTeam Ok will try that - network connection back now no satellite signal reactiving box for 20th time,
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suki-design.com
(@SukiHubbard) reported
from
Richmond, England
@SkyHelpTeam Thanks but that was a lockdown1 issue. I now want to speak to you about something completely different not covered on any of your online forums!
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Glyn Shimell
(@Shims_g) reported
from
Bromley, England
@virginmedia your customer process to report a deceased account holder to cancel services is an absolute shambles, been on hold for 2 hours, no links on your website to do it. Thank god I’m with @SkyUK
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
Bromley, England
@thealmightyquin @SkySports Same against Man City - 3-0 down at half time and no changes. Frustrating to be honest
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🌑 Celia Hammond
(@CeCeHammond) reported
from
Camberwell, England
@SkyHelpTeam No phone line - internet speed 6.7 this is a great tier 4 No phone calls not able to WFH or watch TV as can’t download a film or watch Netflix. Good job I like my own company and reading. Sick of your service
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Mark Sabin
(@sabin_mark) reported
from
Bromley, England
@SkySports tell Wayne Mardle to pipe down a bit, he doesn’t build the excitement during a match ... he just chirps nonsense
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Daniel
(@danielthfc13) reported
from
Southall, England
@SkyUK can you fix your wifi please 4 hours it’s been down...
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Gaishey
(@gaishey) reported
from
London, England
@Rob_Harrison_82 @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem
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Stanley Motown
(@stanleymotown) reported
from
London, England
@SkyHelpTeam No, streaming to my TV, phone has two bars WiFi signal, TV has no internet connection - 6ft away, check internet settings on TV tells me it’s connected then not then is then not
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Paula hammond
(@Paulaha21043676) reported
from
Lambeth, England
@SkyHelpTeam I was just wondering if you could help me.i have had a land line phone.for 2 months now but I have not received my land line telephone number. Thank you
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Stephen munslow
(@MunslowStephen) reported
from
Leatherhead, England
@SkyHelpTeam How long is it going to be down for ????
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
Bromley, England
@thealmightyquin @SkySports I think we have a lot of possession, slow build up play but no real end product....
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Alex
(@Alex_Scribb) reported
@SkyHelpTeam Hello I have an issue with my Sky Q box. It keeps showing a black screen and when I try and change channels I get the icon at the bottom with the channel name but the screen stays black. Recording fail and the menus stop until it reboots.
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Vicky Allen
(@vickyallen3) reported
@SkyHelpTeam Hi, I’ve done all the remote checks via your app & it says everything is fine, yet when I’m streaming on TV or using my phone, I have constant buffering. I recently signed up for super fast broadband & I have never experienced anything so slow! Pls can you help?
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AnfieldTactics
(@AnfieldTactics) reported
Why do @SkySports put Gary Neville and Roy Keane in the studio and commentary for a Liverpool game? Not one person watching this game who can’t be in the stadium gives one flying **** about their opinion!? Liverpool pundit / neutral pundit / Man City pundit - and no Martin Tyler
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xX Kate Xx
(@kate88bass) reported
@SkyHelpTeam I'm having trouble with my broadband speed. I'm on Sky Broadband Superfast, my minimum guarenteed speed is 53mb/s but when i've ran a test on it, my speed is 27mb/s. Is there anything you can do to make this better? It's really starting to affect working from home.
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ISabnzbd
(@martyir84) reported
@SkyHelpTeam Any issues in West Yorkshire? Huddersfield had no internet since last night
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The FPL One
(@TheGentlemanOne) reported
@SkySports Liverpool win = Klopp gets credits Liverpool lose = Goalkeeper gets blamed Klopp never makes mistakes in Liverpool fans' point of view His tactic is just Arnold passes long ball to Salah. Pep dominated him tactically, but Alisson gets blamed for the loss
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Paul Whitehouse
(@PaulPauldw84) reported
@SkyHelpTeam Been having problems throughout the day here in the West Midlands.
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Kate Jones
(@k01j1976) reported
@SkyUK so frustrated our Internet is down again, repeated phone calls, engineer visits and a range of different solutions advised. None of these appear to resolve our ongoing issue of intermittent and unreliable service. Wfh and home schooling in jeopardy again tomorrow
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Alex
(@AA_utd) reported
@MicahRichards @SkySports Glory hunter Micah support a proper team
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MagicMackem
(@mark_j_cummins) reported
@SkySportsPL @SkySports That's horrific the way hes gone down like hes been shot