Sky Outage Report in Purley, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: London, City of Westminster, Brentford, Wallington, Orpington, Croydon, Hounslow, Southwark, Hammersmith, Mitcham, Isleworth, Sidcup, Kingston upon Thames, Southall and Carshalton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
TV | |
| City of Westminster |
Wi-fi | |
| London |
Wi-fi | |
| City of Westminster |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Mandy Andrews
(@mandy_andrews3) reported
from
Hounslow, England
@SkyHelpTeam how do we report a phone line issue. The contact us button on the my sky app says don’t contact us???
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Sam Beaumont Gibbons
(@SamGibbons89) reported
from
West Molesey, England
Rob Watton speaks so much crap... time for @SkySports to get rid of him and bring in some fresh #skysportsnews @jollygibbo
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steve
(@stevemfc2) reported
from
West Molesey, England
@MarkPhoenix19 @SkySports The tournament is good ! It’s bad because ...?
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Stephen Hines
(@hines_stephen) reported
from
Lambeth, England
Yet again it seems @OpenreachHelp and @SkyHelpTeam are blaming each other for my broadband problems... This has been going on since May, and i think I am entitled to some answers...
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Sugan D Palanee
(@SuganPalanee) reported
from
Kingston upon Thames, England
@SkyHelpTeam - one and half hours waiting for help and still going.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam Please I have done all this before, I’ve had broadband guy out and a TV woman out and there’s still issues. For 4 months now and still £100 you take from me with no resolution.
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Chris Perrin
(@CIPerrin) reported
from
Camberwell, England
@SkyUK Internet down in SE22 for 4 hours. Your site says there is an issue locally? Any update?? @ThreeUK 4g and 5g constantly dropping out in the area too??
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Adam McClelland
(@adam_mcclelland) reported
from
Croydon, England
Trying to contact @SkyUK but issue isn’t a complaint or covered by your options!!
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Clare Nightingale
(@MrsCNightingale) reported
from
Bromley, England
@SkyHelpTeam @skytv I have an engineer here right now fitted sky q and he says my order is wrong and he can’t fit it. £200 and customer for 20 years, 3 week waiting time and I cannot contact anyone for help?? #sky #skyq
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steve
(@stevemfc2) reported
from
West Molesey, England
@davikeishgmail1 @SkySports You stupid prick
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Samia Badani 💚
(@SamiaBadani) reported
from
Kensington, England
@SkyHelpTeam Thank you. Still you should work on an entertaining message whilst there’s no signal. Went through the 5 steps and checked with other residents. Fault seems to be communal aerial on our so it’s over to @jjcaspell to send us someone
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Clare Nightingale
(@MrsCNightingale) reported
from
Bromley, England
@hughbon @SkyHelpTeam Having the same problem this morning... no way of communicating with @SkyHelpTeam #skyq #byesky
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Gareth Millar
(@MrMoosee) reported
from
Bexleyheath, England
@SkyUK can’t call you, because you’ve reduced your call centre can’t message you, because you don’t have live chat, DPD have returned new Sky Q Box because they tried to deliver, I was at work? How can I contact someone and not get stuck in a loop of FAQ’s and automated help?
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Chris Perrin
(@CIPerrin) reported
from
Camberwell, England
@SkyHelpTeam Yes...when I test the connection it tells me that there is an issue in the local area? But no word what it is or when it will be fixed?
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oliver chapman
(@ochapman) reported
from
Bromley, England
Hi @SkyHelpTeam Hi - is there a way of contacting someone at Sky with a broadband issue which can't be fixed online and no calls are being taken? Thanks
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@SkyHelpTeam You know that was 13 hours ago. I'm a Q customer. I've resolved it by unplugging the Q box left it an hour plugged it back in. So while I appreciate the reply 13 hours is of little help
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Karen Alford
(@KarenA_69) reported
from
Whyteleafe, England
Please help @SkyUK @skytv these calls that I’ve reported to you are still coming through to me. They are saying they are sky how can I block them ..
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oliver chapman
(@ochapman) reported
from
Bromley, England
Hi @skyuk - is there a way of contacting someone at Sky with a broadband issue which can't be fixed online and no calls are being taken? Thanks
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
Bloody hell @SkyUK your broadband is ****! I’ve had intermittent connection since April, a broadband and tv visit and it’s still crap... quick enough to take my £100 a month though huh!! Can’t call or contact you either #pissedoff @SkyHelpTeam
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Jordan Davies
(@jordswbu) reported
from
Sevenoaks, England
@SkySports ******* hell what a bunch of sad goons in these comments having an issue with players taking a knee 🥱
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan B🇪🇺
(@Hitendra2020) reported
@SkyUK help. Engineer came to set up Q box for my 80 year old mother. Now left her with no TV after say old box would work. On phone to sky over 50 mins . First appt 18 march. Not good enough. Mother by herself without tv
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helen desmond
(@helendes) reported
@SkyHelpTeam No I haven’t I don’t have hours to spare and feel as you should have called me back as you have all my info! Bad customer service and so disappointing after being a loyal customer for 20 years!
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James Walters
(@mheeaad) reported
@SkySports hi, i need to cancel my father's sky sports subscription as he's been moved into a care home. Can you confirm how to do it please, i live overseas and dont have his account details, thanks
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Dan Bailey
(@baild10) reported
@SkyHelpTeam I've already had an engineer out and installed new master line. And test showed some issues and was xferring to agent. I am NOTTTT waiting about 20 mins again to be hung up on. Its the router that needs replacing
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Dai Davies
(@daidavies1969) reported
@SkySports Very poor judgment Mr Elliott.
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Chris Armstrong
(@Chrisarmst) reported
@SkyHelpTeam Thanks. Tried. More than once. Couldnt get thru to Switch Squad or Broadband Team. Default is to push to Sky TV team to get her back onto TV contract, and then they can't transfer. Time to change provider as service is poor
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helen desmond
(@helendes) reported
@SkyHelpTeam I have multi room but sky movies etc not working. I called last month as I changed boxes - worked fine up until now. Lady on call this morning didn’t know what the problem was even after rebooting system. When she transferred me I got cut off!
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Stacey Ford
(@staceyjunexo) reported
@SkyHelpTeam sky website is useless. Trying to upgrade my account but just keeps saying can't do this at this time.. please help
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Idibid
(@Idibid25) reported
@CiroDiM14811932 @SkySports Bamford never did well in all these years before metting Bielsa, Raphinha was just another random Brazilian in Portugal and France. El loco is the reason behind their amazing form..without him not sure those players would do so good in PL.
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Fee
(@FionaCraig2) reported
@SkyHelpTeam Just had a phone call supposedly from BT, saying there is a security issue with our Internet in Portlethen, Aberdeenshire. Is this correct or a scam phone call?