Sky

Sky Outage Report in Purley, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 02/04/2026 14:40

February 04: Problems at Sky

Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: London, Croydon, Southwark, City of Westminster, Hounslow, Mitcham, Wandsworth, Southall, Orpington, Fulham, Epsom, Welling, Kensington, Greater London and Tadworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • RyanWest1990 Ryan West (@RyanWest1990) reported from Kingston upon Thames, England

    Caroline Barker is awful @SkySports #COLU #ECFC

  • AlexanderRyll Kiwi in Barnes (@AlexanderRyll) reported from Richmond, England

    @virginmedia AR why don't you try as a customer to call 150 and see how the experience is for yourself, you'll never recommend it again. If it's not working by tomorrow bye bye Virgin Media I'm switching to @SkyUK

  • MartCAFC45 Martin (@MartCAFC45) reported from Banstead, England

    @19CAFC05 @MillwallFC @SkySports All down the @_RoseOfDenmark

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again

  • BeaverIniesta GingerIniestaBeaver (@BeaverIniesta) reported from Hounslow, England

    So poor @FulhamFC Mitrovic is like Berbatov only plays good when he wants to and team are playing well absolute shocking Plus @SkySports get them commentators off and plus neutral ones on who they are saying is about Leeds Leeds Leeds

  • AlyPallie Alison Rogers (@AlyPallie) reported from London, England

    @Benb111 @SkyUK It was such bad timing. Son doing exams

  • emilykerrin Emily Davies (@emilykerrin) reported from Camberwell, England

    This is us every god damn day in lockdown @SkyHelpTeam 😂

  • RenzCrammond Renz (@RenzCrammond) reported from London, England

    @SkyHelpTeam how long to fix your broadband services in South East London

  • monicasikholm Monica Sik Holm (@monicasikholm) reported from Wandsworth, England

    @SkyHelpTeam We have a Sky dish problem that needs attending to; dish on a listed building. We finally got through today, but you hung up!

  • jordswbu Jordan Davies (@jordswbu) reported from Sevenoaks, England

    @SkySports Stupid rule to have the handball rule different for the attacking team and the defending team but with that rule it is a handball, how VAR missed that mad

  • ChrisMedlandF1 Chris Medland (@ChrisMedlandF1) reported from Richmond, England

    @MUFCJ79 @thanos876 @grantlawson80 @SkySports @LewisHamilton @NorthHertsSam “Little attempting to enter the sport” is part of the problem though. BAME aren’t being targeted enough or treated equally. You’re totally right about the chances being slim. But the whole point is they’re even more slim for black people.

  • robshrimpton Røb Shrimptôn (@robshrimpton) reported from Bromley, England

    @SkyHelpTeam no sky in Orpington area - just cut out

  • ChrisMedlandF1 Chris Medland (@ChrisMedlandF1) reported from Richmond, England

    @MUFCJ79 @thanos876 @grantlawson80 @SkySports @LewisHamilton @NorthHertsSam And this is why the wider issues have an impact on F1. If you have inequality in terms of what black people earn in a “normal job”, or even their opportunities to get one, then they don’t have the resource to try karting (and other sports of course) and get involved and noticed.

  • fey_jason Jason Fey (@fey_jason) reported from Bexleyheath, England

    @gazmatik @SkyUK Can't watch @SkyNews so I have no idea what you are talking about. Thanks for your input however, if you can send someone to fix the sky box then I'll buy them a beer.🍺

  • der_tee_ Tev (@der_tee_) reported from London, England

    The internet around here has been terrible for weeks and today we've had no connection for hours @SkyHelpTeam

  • StuartClark930 Stuart Clark (@StuartClark930) reported from London, England

    @SkyHelpTeam Still no service in SE8. And the link you have provided says there are no known problems. Please could we have an eta on resolving

  • BarbaraMercer76 Barbara Mercer (@BarbaraMercer76) reported from Bromley, England

    @SkyUK as a customer of Sky of 10 years.. if you continue to support The Sun then I have to consider taking my custom elsewhere. We cannot normalise domestic violence. #dontbuythesun #domesticviolence

  • Ashishpatel1972 🧑🏿‍🦼Ash Patel🧑🏿‍🦼 (@Ashishpatel1972) reported from Croydon, England

    @jangirl21 @HKane Because @premierleague are very biased towards them. Look at last night we had no pundit as guest while @ManUtd had @Evra & Roy Keane in studio with @KellyCates & @GNev2 as co comentator. Not a single ex @SpursOfficial player in studio. Poor from @SkySports as a spurs fan.

  • BigSammyJ Sam Johnson (@BigSammyJ) reported from London, England

    @SkyHelpTeam @SOTONYE_ It would be useful if you updated that page, as multiple people have said. It's been a while now, and that page reports no issues, which is clearly not the case.

  • Scroggles Tales of Scroggs (@Scroggles) reported from Richmond, England

    @SkyHelpTeam Broadband is down again!!! Every day now it crashes. Hopeless...

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • mufc1love rockspin (@mufc1love) reported

    @MikeyStephenso @SkySports When anyone ever askes who do you support, and I say united they don't say Leeds? Newcastle etc they just know There's only one united pal. Live with it.

  • bevangeleyes Bev Nicholas (@bevangeleyes) reported

    @SkyHelpTeam is there a problem with broadband in CW7 area?

  • DoubleDEchelon Brysie Butterflies (@DoubleDEchelon) reported

    @SkyHelpTeam But it was put up without it being discussed with us or mentioned to us, So therefore Sky are liable and would need to pay for this service if sky didn’t offer removal?

  • JTweedie John Tweedie (@JTweedie) reported

    @SkyHelpTeam Hi, my Sky internet connection goes down three or four times a week. Can you help please? I'm using this for my work and I can't afford for it to go down.

  • jjnet123 jj (@jjnet123) reported

    @jackpotrulesok @SkyUK Exactly and it makes no sense why you can't when in America they have cloud based DVR systems on the Comcast Xfinity boxes... We just get downgraded crap.

  • CaseyKe84284552 Casey Kelly (@CaseyKe84284552) reported

    @jjnet123 @SkyHelpTeam I obviously never new this. I just jumped and brought the tv thinking it was the same as sky q but I was wrong. Tv is completely pony. They picked it up yesterday. Happy days

  • PsShiells Phil Shiells (@PsShiells) reported

    @MikeyStephenso @SkySports It’s bad enough when they’re not playing another United but it’s so disrespectful when they play another.

  • mikeywboi Mike Whittaker (@mikeywboi) reported

    @SkyHelpTeam Where do I find these updates online? It's been three days now with no service, can you investigate further please as to when it may be restored. Hours, days, weeks?

  • PamBusby Pam Busby (@PamBusby) reported

    @SkyHelpTeam can I please have a telephone number where I can actually speak to a person (not automated message) about a problem please?

  • mikeywboi Mike Whittaker (@mikeywboi) reported

    @SkyHelpTeam All that tells me is that there is a problem in the area and its normally fixed in a couple of hours. Can you provide something more useful?