Sky

Sky Outage Report in Purley, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Purley come from postal codes CR8.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 12/03/2025 10:55

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: London, Southwark, Croydon, Hounslow, City of Westminster, Hammersmith, Brentford, Wandsworth, Fulham, Greater London, Redhill, Southall, Thornton Heath, Reigate and Dorking.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • NGN1985 Nick-CAFC (@NGN1985) reported from London, England

    @SkyHelpTeam Hello. My broadband is down. I checked and there is an issue in my area. Can you please tell me what has happened and roughly when it will be fixed? SE3 area. Thank you.

  • maryyasmine Mary 🍒 Ben Chilwell simp | لويس 💖 (@maryyasmine) reported from Kensington, England

    @LunaForeverr @JamilaJemstone @SkySports Because we know Sky prefers when people are horrible to each other, textbook Murdoch

  • Mr_K1985 Micky_k (@Mr_K1985) reported from London, England

    @SkyHelpTeam Do you believe that's an exceptable answer? That I have to chase a service I pay for to find out if your fixing your issue, is this problem being fixed currently? If so what Is the approximate time frame?Also will my bill reflect the downtime this provider had given me?

  • Joybalfe Joy Balfe (@Joybalfe) reported from Whyteleafe, England

    @virginmedia absolute p- take on price charges £8.50 extra in this current climate. Shoddy service - time to believe in better @SkyUK

  • londonwhispers LittleLondonWhispers 💙 (@londonwhispers) reported from Kensington, England

    I don’t often rant but @skyuk the 9 hrs we’ve wasted with your customer service is a joke. I’ve been a customer of yours from day 1 how on earth do you cancel someone’s broadband & tell them you can’t reinstate it until December 31st #WFH

  • Lisa66Stock Lisa Stock (@Lisa66Stock) reported from Bexleyheath, England

    @JBooLJRB @SkyHelpTeam Yep mine since 10am. Says problem at exchange

  • midwifehippie Laura Bridle she/her (@midwifehippie) reported from Bromley, England

    @SkyHelpTeam my broadband has been down 3 days now ++ can you help/refund

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @SkyUK I'm a gold member And still waiting for my refund more then 1 week know and the operators keep on saying its been refunded to my credit . Operators should listen to customer and not do what they won't

  • angegillis Ange Gilly (@angegillis) reported from Lambeth, England

    @SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??

  • angegillis Ange Gilly (@angegillis) reported from Lambeth, England

    @SkyHelpTeam I bought a Google mesh system because my wifi is crap in my house. Google are saying my modem needs to be changed into bridge mode. How does one do that? Can someone help please?

  • martinjorourke Martin O'Rourke (@martinjorourke) reported from Wandsworth, England

    @SkyHelpTeam hi, my phone line has been down for 3 weeks, I've tried everything online to fix it but it's still not working, how can I speak to someone?

  • shaks_ldn s ldn (@shaks_ldn) reported from Lambeth, England

    @SkyHelpTeam my internet has been pretty much down / intermittent past few hours!

  • neilclarke3 Neil ❌🇬🇧 (@neilclarke3) reported from Lambeth, England

    @kaye09 @SkyHelpTeam It has not corrected since the clocks changed on the weekend. I have an older Sky box… I guess they want us to upgrade 🙄🙄 shame to confuse people especially any elderly . They need to address the issue

  • RetiredChav Danny Flo (@RetiredChav) reported from Croydon, England

    @TravisShawuk @SkySports I think you'll find that anyone with a brain can see it was a unfair advantage. heavily worn hards against brand new softs! It didn't matter how much Lewis fought, he could never win.

  • RetiredChav Danny Flo (@RetiredChav) reported from Croydon, England

    @Declanlyall @gilberto_keteng @SkySports So if someone lunges at you and they are never going to make the corner you are supposed to get out of their way?

  • Mark_BarkingFC Mark S (@Mark_BarkingFC) reported from London, England

    @SkyHelpTeam Need more help here William , test says everything is fine , tv box says no connection, tried the reboot no joy

  • martinjorourke Martin O'Rourke (@martinjorourke) reported from Wandsworth, England

    @SkyHelpTeam hi, is there an outage in SW17?

  • jacquilowe Jacqui Lowe (@jacquilowe) reported from London, England

    @SkyHelpTeam No B/band since 30th, team say system won’t let them book engineer ‘because it’s an outage’. Know this is resolvable because engineer visited neighbour on 31st - fixed in 5 mins flicking switch on the road.

  • Mark_BarkingFC Mark S (@Mark_BarkingFC) reported from London, England

    @SkyHelpTeam @SkyHelpTeam are there broadband issues in IG11 , very slow and tv saying not connected

  • The_Dark_knght Mikei. Hall (@The_Dark_knght) reported from Kensington, England

    @SkySports we hear Man City’s Mendy in the news but what about Everton‘s Gylfi Sigurdsson why is he never mentioned is it because he’s white?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • p0werm3lon p0werm3lon (@p0werm3lon) reported

    Why y’all 4g so bad @SkyHelpTeam

  • paulpaulyuk paulyuk (@paulpaulyuk) reported from Norton Canes, England

    @Tsavos_mum @SkyHelpTeam I followed the procedure on my sky glass help for updating software - not sure if coincidence bug problem solved when I switched back on after the 30 minutes.

  • kaylaa2403 Michaela (@kaylaa2403) reported

    @SkyHelpTeam why am I not able to call customer services? My bill has gone up without notice and I cannot afford it!! Why can I not contact anyone about this!!

  • jkriggins Jennifer Riggins (@jkriggins) reported

    F @SkyUK. Im going to lose jobs because of **** Wi-Fi. I host LIVE events. And no hardline doesn’t improve so I’m within ten meters from router. And zero other devices are connected with my OH having to hotspot. This is disgraceful.

  • Andy_will1 Andy langford (@Andy_will1) reported

    @SkyHelpTeam poor showing had no broadband for past 2 weeks due to you switching it off and try to call to chase this up and just getting told ‘our lines are closed” Just want internet ! #broadband #internet #closedforservice

  • z35sh zesh (@z35sh) reported

    Just rang @SkyUK and they’re asking for the mobile nulber associated with my account and not giving any other options wtf man how tf do i switch to these companies if they dont give the option

  • JohnHen91190218 John Hendrick (@JohnHen91190218) reported

    @SkyHelpTeam again trying to watch football on the red button on sky glass and it's constantly freezing. All the games on the red button are the same. When is this problem going to get sorted out?

  • Paula_ellis1967 Paula (@Paula_ellis1967) reported

    WTF?? Why are they doing this?? @SkySports #pereira Are they going to speak to Lampard next?? Has he got the job or what?? This is excruciating...

  • WinterHopeUK alan turner (@WinterHopeUK) reported

    @fibrotony @SkyHelpTeam I am using sky go on my phone mate , nice tv idea is good but I do miss my sky Q box , looking at cancelling all sky packages getting a dodgy firestick won’t have any issues now

  • jkriggins Jennifer Riggins (@jkriggins) reported

    I have to run to a shared office space during a pandemic and I won’t even be able to see my kid before bed tonight because that’s how much @SkyUK sucks