Sky

Sky Outage Report in Purley, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Purley come from postal codes CR8.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 03/26/2026 11:05

March 26: Problems at Sky

Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: London, City of Westminster, Hammersmith, Southall, Croydon, Coldblow, Hounslow, Bexleyheath, Greater London, Brentford, Purley, Southwark, Twickenham, Thornton Heath and Fulham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    @SkyHelpTeam No, streaming to my TV, phone has two bars WiFi signal, TV has no internet connection - 6ft away, check internet settings on TV tells me it’s connected then not then is then not

  • DJPlucknett Dennis Plucknett (@DJPlucknett) reported from Brentford, England

    @SkySports Go goal but should have been a penalty typical bad decision by the officials

  • VialliChelseaFC Vialli's Chelsea FC (@VialliChelseaFC) reported from Bromley, England

    @thealmightyquin @SkySports I think we have a lot of possession, slow build up play but no real end product....

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk

  • BelsMoore Belinda Moore (@BelsMoore) reported from Merton, England

    @SkyHelpTeam Don’t understand. Engineer has arrive but says not allowed in the house bit you sent me a video yesterday explaining how to have a visit safely. Router/Sky Q mini box problem. Waited 10 days for engineer. Family of 6 inc 4 kids off school. Need Sky to work!

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam my internet is still intermittently not working right. I waited on hold for 45 min this week, when I finally got through I got cut off after 5 min and the lady never even called me back! Your customer service is very poor. 😡

  • Paulaha21043676 Paula hammond (@Paulaha21043676) reported from Lambeth, England

    @SkyHelpTeam I was just wondering if you could help me.i have had a land line phone.for 2 months now but I have not received my land line telephone number. Thank you

  • SukiHubbard suki-design.com (@SukiHubbard) reported from Richmond, England

    @SkyHelpTeam Thanks but that was a lockdown1 issue. I now want to speak to you about something completely different not covered on any of your online forums!

  • WoleAdesemoye Wolé Adesemoye (@WoleAdesemoye) reported from Hammersmith, England

    @virginmedia is by far the worst TV, broadband and telephone service I’ve received in 20. Customer service is appalling. I was just on the phone and the customer service personal just hung up on me. I just can’t wait to leave and go back to @SkyUK. #avoid #virginmedia

  • VialliChelseaFC Vialli's Chelsea FC (@VialliChelseaFC) reported from Bromley, England

    @thealmightyquin @SkySports Same against Man City - 3-0 down at half time and no changes. Frustrating to be honest

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam I’m sorry but your customer service is terrible. Surly making your customers wait over 20 min as a minimum each time they need to speak to someone is not right! Why can’t you invest in more staff to cut wait times? You charge people enough for your services.

  • kypros_michael Kypros Michael🔰🇬🇷🇨🇾 (@kypros_michael) reported from Croydon, England

    @SkyHelpTeam are there any broadband issues in the SW16 area? Internet has been down for 2.5 hours now

  • ranaraptor Rana Rahman (@ranaraptor) reported from Wandsworth, England

    @SkyUK I’m trying to reach you by phone but it’s impossible. I need support for my faulty sky q box. Thanks

  • LondonNIrish PJ (@LondonNIrish) reported from Wandsworth, England

    @SkyHelpTeam hi. I have recently moved home and transferred my BB. However the router still hasn’t arrived. Can someone pls help? Thanks

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    @SkyHelpTeam is there a problem with broadband in KT9 or is it just mine?

  • CabbieOO7 CabbieOO7 🇬🇧 (@CabbieOO7) reported from London, England

    @SkyHelpTeam Think the best option is to move to another provider as 12 months of Sky has been terrible

  • JefferyOllie Ollie Jeffery (@JefferyOllie) reported from Redhill, England

    @SkyUK because we are with @virginmedia who are the worst Internet provider on the planet my daughter is eating into her mobile data. Do you have any offers for year 10 Students to help them with data. Thank You

  • si_fi Simon Fisher (@si_fi) reported from Bromley, England

    @SkyHelpTeam anyone there? I need help with a non functional TV subscription.

  • Lewoodman Lisa Woodman (@Lewoodman) reported from Merton, England

    @SkyHelpTeam @Jimmy74923391 London in general I agree with, I’m Morden and it’s been severely cutting and I upgraded to superfast a few months ago! All trouble shooting tried. Sky needs to now investigate.

  • claireleonePR Claire Foster FCIPR 💙 (@claireleonePR) reported from Camberwell, England

    @SkyHelpTeam hi, is there still a broadband problem in se21? I have had intermittent connections every couple of minutes since Friday. I can’t work, I’ve used all my phone data, not enough connection for Netflix or Disney Plus. Can you help please? Thank you

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • swissbalditalic Tom (@swissbalditalic) reported

    If Mitrovic goes down like that he’s looking to get the player sent off. Do me a favour Rednapp and don’t give him credit for ‘trying to have a word’ with the ref. #skysports #FPL #WHUFUL

  • lennon_robin Robin Lennon (@lennon_robin) reported

    @SkySports How much is that clown paid. Mitrovic's initial reaction didn't help.

  • Xkatiepx ...Katie Peters... (@Xkatiepx) reported

    @SkyHelpTeam Nothing to do with my bill. Happy to pay that.. if we are getting what we pay for! Point is.. we aren’t!! And sky have done nothing up to this point to help

  • NavYou111 Notorious N.A.V (@NavYou111) reported

    @SkySports VAR has exposed how bad officiating is in this Country. They've somehow got worse with actual video evidence available to them. Absolutely baffling.

  • Pabs_Speller Zorba (@Pabs_Speller) reported

    Fulham- West Ham - It's all VARs fault. No mention of players constantly rolling on the floor. That is the problem that gave the officials a decision to make. What a joke yet again, but its never the players fault. #skysports #PremierLeague

  • chumbawumba89 michael pinches (@chumbawumba89) reported

    @SkySports Mike dean.. joke of a ref. VAR... flawed beyond belief. Mitrovic... cheating prick. Jamie redkanpp... arrogant, rude, egotistical toss pot!

  • tedmacca123321 Macca1 (@tedmacca123321) reported

    @SkySports Joke decision. It wasn't a sending off in a million years & when Mike Dean had to look at the incident 20+ times on pitchside monitor, proved there was nothing in it. Mitrovic didn't help matters by falling down like a sack of spuds. Needs to be appealed @WestHam @davidgold

  • harwood_steve steveCOYS ☀️ (@harwood_steve) reported

    @SkySports My question is WHY did he raise his arm like that? No doubt Fulham player put it on but Soucek was stupid to raise the elbow in that way

  • Newsome15David David Newsome (@Newsome15David) reported

    @SkySports Just shows how poor refereeing is in this country with the decisions today even with var these clowns still can’t get it right and r never held to account for it

  • kylepeel123 Kyle (@kylepeel123) reported

    @SkySports What a bad bad decision, made the most of that one Mitrovic.