Sky outages and service status in Purley, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 1 outage signal in the last 24 hours around Purley, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jun 3, 1:56 AM GMT+1.
- Internet (65%)
- Wi-fi (22%)
- E-mail (5%)
- TV (4%)
- Phone (3%)
- Total Blackout (1%)
The latest reports from users having issues in Purley come from postal codes CR8 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 3: Problems at Sky
Sky is having issues since 01:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Purley, England
The most recent Sky outage reports came from the following cities: Croydon, Southwark, Coulsdon, Redhill, Warlingham, Wandsworth, Purley, Epsom, Sutton, Tadworth, Leatherhead, Caterham, Blackheath, Banstead, and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Internet | 3 hours ago |
|
Southwark
|
Wi-fi | 1 day ago |
|
Southwark
|
Internet | 1 day ago |
|
Southwark
|
Internet | 1 day ago |
|
Coulsdon
|
Total Blackout | 1 day ago |
|
Croydon
|
Internet | 2 days ago |
Nearby cities with recent reports
8 recent signals
7 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Ange Gilly (@angegillis) reported from Lambeth, England@SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??
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Kate Davies (@k8tyDavies) reported from Worcester Park, England@SkyHelpTeam just wanted to say I’ve just had amazing customer service from a guy called Sherwin!! He was so helpful and really polite and friendly #greatservice
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Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, EnglandSurely I cannot be the only person in the universe that is having major Sky Broadband Internet problems today! @SkyUK #SkyBroadband
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The Eye Casting CDA (@TheEyeCasting) reported from Camberwell, England@SkyHelpTeam I don't have a Sky landlines 🙄. Why do I have to call at to cancel something ? I tried calling was on phone for an hour to be told it wasn't possible to cancel then getting transfered somewhere else. Obviously making it as difficult as possible. Still have service I don't want.
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CarlosE (@cnormanv) reported from Banstead, EnglandIs @SkyUK fixing the internet and phone problem sometime soon? I live in Banstead and haven’t had service all day. Unable to speak with anyone in Sky
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Illy Mus 💙 (@illymus) reported from Camberwell, England@SkyHelpTeam @SkyUK so you have plenty of agents on messenger if someone wanted to buy a Sky package but no one at all if I have faulty equipment. Nice way to treat loyal customers. I need the convenience of Messenger as I have very little time to call.
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Max Burrell (@MaxBurrell5) reported from Kingston upon Thames, England@SkySports fix the Stoke Luton stream
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Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England@OpenreachHelp what does a girl have to do to get the courtesy of a response? @SkyUK are clear it's you holding up service my cancelling the order to reinstate a line that worked the day before ??
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Phil Swallow (@Phil_Swallow) reported from Croydon, England@SkyHelpTeam @boydhilton It offers UHD then says “No programmes are currently being broadcast on this channel”. The problem is 100% with Sky!
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Justin Leeper だよ！ (@JustinLeeper_yo) reported from Bromley, England1 hr & counting on phone with @SkyUK after no one showed up for our broadband setup appt. between 8:00 & 13:00 today. It’s now 18:30. Their solution? Go to the back of the line, sport - as in reschedule for Aug. 15. If that isn’t the start of a lovely business relationship…
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Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England@OpenreachHelp Thanks for coming back to me. Yes, it’s a ‘mare. I spoke to provider this morn and they didn’t mention escalation. @SkyUK can you help please?
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Babajou (@RicciCastro) reported from Wandsworth, England@SkyHelpTeam any update on outage in Wandsworth area. Status page says everything is fine & no planned works listed. @SkyUK
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J- Blüdhavens guard (@Jmariom86) reported from Eltham, England@SkyHelpTeam hi, I've had no fibre optic Internet since 9am today - have checked the service via the app and it seems to be OK - any help?
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Tullocarm (@Tullocarm) reported from Lambeth, EnglandSo frustrating @SkyHelpTeam. I'm cancelling my direct debit. Screw your 'service'. I'd rather bring back AOL dial-up 😤
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Martin O'Rourke (@martinjorourke) reported from Wandsworth, England@SkyHelpTeam hi, is there an outage in SW17?
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Rob Vinke (@vinke_rob) reported from Sutton, EnglandI cannot download any @Channel4 programs onto my @SkyUK +HD Box. BBC and ITV are fine. Does anyone else have this issue? #asktwitter
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Sabina Khan (@SabinaNKhan) reported from Croydon, EnglandHONESTLY @SkyHelpTeam I’ve called now 15 times and yet I cannot get anyone to help me with my broadband activation. I’m now out of internet for 3 working days and have had to pay £45 bundle to work from home because I wasn’t expecting this delay.
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s ldn (@shaks_ldn) reported from Lambeth, England@SkyHelpTeam my internet has been pretty much down / intermittent past few hours!
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Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England@OpenreachHelp I believe @SkyUK are waiting for an update from you as we have no connection date, hence my direct tweet to find out what’s going on. Can you help?
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Silka (@silkskt) reported from Camberwell, England@SkyUK I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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David campbell (@Davidc2508) reported@SkySportsNews @SkySports Hats off to the lad as he can barely tie his own shoe laces never mind speak English
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Jon Allsop (@JonathanAllsop) reported@SkySports Turning football into the NFL with all these stupid rules
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jane crossen (@bridgetjanejone) reported@SkyHelpTeam I need to speak to a person!! I've got a message that my SKY viewing card is not authorised! REALLY after 13 years!?! I have not received a new one and I cannot get ANY help online. I need a number or you call me.
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liam (@liamsimo95) reported@SkyHelpTeam @bt_uk what broadband services do you offer to new customers? As @virginmedia broadband is **** and repeatedly disappoint all customers, surely won’t be too hard to provide a decent service rather than mediocrity
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BIG-CHALA 🌍 (@Domexchalaza20) reported@King_George72 @SkySports Gabriel should hang himself
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Rad (@CFC_Rad) reported@TouchlineX @SkySports Imagine they find out that was the cause If I'm Kulusevski, Kudus, Solanke, Maddison, Richarlison, Simons I'm suing Terrible injuries that will have a massive impact on their careers and forced them to miss the world cup
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Pokemon (@pokemondcglobal) reported@SkyHelpTeam URGENT COMPLAINT. I submitted a complaint to Sky and have received reference 5048677685. Despite repeated contact, my issue remains unresolved and I have now been advised that Sky has been unable to agree a resolution within the usual timescale. Please escalate this matter urgently and arrange contact from a senior complaints manager. #Sky #CustomerService
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Kwadwo Adom (@kwadwo_Adom95) reported@MamaHills8 His radio signal doesn't cross Nsawam but behaves like he's on skysports or something
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Mike Sheppard (@prmikes) reportedI enjoy the darts on @SkySports but the commentators are awful
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David Foster (@fozman74) reported@SkySports Climate change is a load of bollocks , shut ******** up