Sky Outage Report in Purley, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: Mitcham, Wandsworth, London, Southwark, Croydon, Hounslow, Southall, Orpington, Fulham, Epsom, Welling, Kensington, City of Westminster, Greater London and Tadworth.
| City | Problem Type | Report Time |
|---|---|---|
 Mitcham |
Internet | |
| Wandsworth |
Total Blackout | |
| London |
TV | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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F O S T E R
(@alicefoster) reported
from
London, England
@SkyHelpTeam wifi and tv went down today in SE9. Have had to go to my parents to work because nothing worked even after rebooting several times. Is there an issue in the area?
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A fairly odd parent
(@MummyKarenKing) reported
from
Richmond, England
@SkyHelpTeam It says there’s a problem with your internet and then I get the message that’s in the picture I previously sent
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J- Blüdhavens guard
(@Jmariom86) reported
from
Eltham, England
@SkyHelpTeam hi, I've had no fibre optic Internet since 9am today - have checked the service via the app and it seems to be OK - any help?
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Rachel
(@OpenMindMH) reported
from
Wandsworth, England
@SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!
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Maria D
(@Maria_MsBlueSky) reported
from
Merton, England
@SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks
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Sarah Martin
(@sarahMwasHudson) reported
from
Bromley, England
Nothing like working from home when you have @SkyUK …. Day 2 of no broadband and no phone …. Quality service …. Will switch to @virginmedia as soon as I can
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Terry !
(@terryjc) reported
from
Southall, England
@SkyHelpTeam I’ve never cancelled my account as far as I’m aware . Only upgraded over the years . I’ve been a member since before digital .
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🌟H48 Recruitment🌟
(@natalie_h48rec) reported
from
Bromley, England
@SkyHelpTeam Thank you for the response. Could I ask why the engineers are only just working on this? It’s been down for over 24 hours?
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Noodles
(@Noods1) reported
from
Kensington, England
@SkyHelpTeam I have no broadband since last night! I’ve tried all the troubleshooting! Can anyone help?! SW17
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🌟H48 Recruitment🌟
(@natalie_h48rec) reported
from
Bromley, England
@SkyHelpTeam Landline & WiFi down for over 24 hours in the Hayes/West Wickham (Bromley) area. Could you advise when this will be up and running again please? This is now affecting the running of my business. Please advise ASAP.
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Hana A 💙
(@hana_ros01) reported
from
Croydon, England
@SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not
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justvickyxox
(@justvickyxox) reported
from
Merton, England
@SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.
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Juliet Trew
(@AvWeekJuliet) reported
from
Merton, England
@SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband
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CarlosE
(@cnormanv) reported
from
Banstead, England
Is @SkyUK fixing the internet and phone problem sometime soon? I live in Banstead and haven’t had service all day. Unable to speak with anyone in Sky
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Chris Pinion
(@crashpy_onion) reported
from
Edenbridge, England
@SkySports Kane was rubbish vs Croatia and worse v Scotland. Southgate must start Rashford vs Czech Republic or he can never say "players in form play" again without looking like a hypocrite.
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Nick Hennegan
(@NickHennegan) reported
from
Hammersmith, England
@SkyUK are now charging me £80 a month for a basic @skytv and broadband package. I’ve tried to cancel on their website which is almost impossible. I’ve called the phone number they suggested and there is at least a 15 minute wait! I’m being mugged by #Murdoch!
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Suman Bhuchar
(@SumanBhuchar) reported
from
Wandsworth, England
@SkyHelpTeam is there an outage in tooting? I haven't had any internet this morning so unable to work
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Paul Emery
(@nipmeister) reported
from
Wandsworth, England
@adfleming @SkyHelpTeam Same issue - unable to work!!!
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cherrypick
(@mariabilici) reported
from
Wandsworth, England
@SkyHelpTeam any rough estimate on when the Wimbledon outage will be fixed?
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Mark Talbot
(@MarkLTalbot) reported
from
Hounslow, England
So how does @SkyUK treat a customer of nearly 30 years lied to at 18 month renewal that SkyGo will still work in Portugal save as to downloads when they find out it doesn’t? @SkyUK **** on them that’s how offering just £25 compo! Obviously they simply don’t care about reputation.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Paul
(@8gzd8k76nM) reported
@FullAhBeans @SkyHelpTeam Who knows, why don’t you make a complaint to find out
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Wadey
(@wilson_wadey) reported
@stephaniemain2 @virginmedia Maybe you should have stuck with SKY then? At least their customer service replies @skyuk
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Darren Napoletano
(@SSCNapoliCurvaA) reported
Sky wifi really is the shittest crap. Waste of money @SkyHelpTeam
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Damon
(@damonbwfc) reported
It'd be wonderful @SkyHelpTeam if my mobile phone got some reception at the football. Every time I go to a game it's like I'm in a tunnel or on a remote island. Plenty of people on other networks are fine so why can I never get any signal/data?
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David Wallis
(@tabbykat777) reported
@SkyHelpTeam My Sky Q box intermittently shows the message "My tv screen says This channel is currently affected by a problem with your satellite signal...". It's not weather dependent and it's not ashamed dish. It affects all channels at the same time.
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Suesue
(@sherbert79) reported
@SkyHelpTeam I have and was told what I tweeted. Not tweeting for help. Tweeting so people think twice before switching to Sky hopefully saving them stress and hassle!!
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Steve Slade
(@SteveSlade273) reported
@SkySports how is it red button is in horrible SD?. The amount if money you charge, and you can't do HD on red button? BBC manage it, why can't you? And why do you still charge extra for HD? Its 20 year old technology, about time you made it standard
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Craig Astley
(@craigastley16) reported
@SkySports @SkyFootball It seems I am one of the stupid people who pay a fortune for Sky Sports, yet the red button coverage of #WigVSwa, yet it’s buffering and freezing like an illegal stream I could pay a lot less for! No wonder people do it! #SwanseaCity
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Archie Knox
(@ArchieKnox5) reported
@SkySports fk your stupid kick off times. Why are we kicking off at 5.30pm on a Bank Holiday?
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Gary Keast
(@garykeast70) reported
******* Neil Mellor has zero personality on @skysports