Sky

Sky Outage Report in Purley, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 01/07/2026 12:10

January 07: Problems at Sky

Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: London, Greater London, Hammersmith, Southwark, Croydon, Hounslow, City of Westminster, Wandsworth, Brentford, Southall, Bexleyheath, Catford, Orpington, Kensington and Worcester Park.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout
United KingdomGreater London Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • Iccle_Princess Vger Ann Goldby (@Iccle_Princess) reported from London, England

    @SkyHelpTeam hi we recently got sky Q but the past couple weeks its not been letting me download or record things & the only way to fix it has been to turn it off & back on again which is now getting very annoying

  • RickiKenny ricki kenny-hyde (@RickiKenny) reported from Camberwell, England

    so i would just like to report him please to the management team @SkyHelpTeam @SkyUK rodger awful service and didn't let me speak . overpowering and of it wasent his way he didn't wanna help . awful (rodger)

  • waz676 Wasim Khan (@waz676) reported from Hounslow, England

    @virginmedia @SkyUK everybody be careful virgin media sending a gangster for installation to the people house and you don’t listen to them they threatening customer

  • RickiKenny ricki kenny-hyde (@RickiKenny) reported from Camberwell, England

    yes he told to get cables what ive already tried and it felt like he didn't belive me . awful service . I pay a lot of money for my sky i don't expect my services to be slow and if a customer wants help he should be helping not over powering and not believing @SkyHelpTeam @SkyUK

  • RickiKenny ricki kenny-hyde (@RickiKenny) reported from Camberwell, England

    can i report bad customer service from a man called rodger from your company. I told him about my broband i need it moved into my room and it felt like he didn't want to book it in for me he kept over powering and not helpful at all. he thought i was a kid . @SkyHelpTeam @SkyUK

  • johnmckie John McKie (@johnmckie) reported from Camberwell, England

    @SkyUK Plus your hold service is worse than #talktalk I have (un)happy memories of being on hold to your Livingston HQ for more than FIFTY minutes one evening. @SkyCorporate

  • StellaWYLeung Stella Leung (@StellaWYLeung) reported from Wandsworth, England

    @SkyHelpTeam My 4G network on @O2 is MUCH faster than your broadband service, when you promised to give me 17mbps. This has been happening for the past weeks.

  • cobartlett Christopher Bartlett-Walford (@cobartlett) reported from London, England

    @SkySportsWWE @SkySports sound issues on Smackdown feed.

  • thekelpie michael kelpie (@thekelpie) reported from Bromley, England

    @hayley_emma1 @bt_uk @SkyUK Interesting that @bt_uk responded quicker than @SkyUK AND they got your name right. Now, if only BT could actually be better at actually getting your phone line working you’d be a happy customer and wouldn’t have to take another half day off work. Fingers crossed H.

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @SkyHelpTeam Then you shouldn't offer a service that is second rate

  • RickiKenny ricki kenny-hyde (@RickiKenny) reported from Camberwell, England

    because when he said it would £65 pound for the main socket to be moved in my room to get good service . he then said we don't supply that service when he clearly said it would cost £65 to move the socket . seemed like he wanted his way (rodger) @SkyUK @SkyHelpTeam very poor

  • benninojets Benni Robinson (@benninojets) reported from West Molesey, England

    Honestly though, **** @themichaelowen (who’s been troubled by injuries) for suggesting that Liverpool players kick @MarcusRashford on his injured ankle. **** right off. #skysports #ManUtdVLiverpool

  • dannyt2003 Dan Tickner (@dannyt2003) reported from London, England

    @SkyUK A big THANK YOU to the lovely Sky Backstage team. Coffee machine was not working so we got another free drink instead. Fab customer service from Thomas.

  • RobertC77080079 Robert Church (@RobertC77080079) reported from Sevenoaks, England

    @MCYeeehaaa @LingfieldPark @AtTheRaces @SkySportsRacing @SkySports Oh well Matt if the industry wants to put the final nail in the coffin of the lower end of racing they are on the verge of doing so. That idiot Becket is forgetting the punter , the racecourse staff and even people like yourself. Another idiot born with a silver spoon

  • janineparker05 Janine Parker (@janineparker05) reported from Wandsworth, England

    @SkyUK after 15 years of custom, we have to move to Virgin ( gutted) Your dishes can’t accommodate the high rises being built around hour home in London. Sky- Please move on with your technology, we never wanted to leave you!

  • konradc12 KonradCy (@konradc12) reported from Bexleyheath, England

    @SkyHelpTeam I am a Sky customer. I don't think the call was from Sky! The caller only mentioned Call Guardian and couldn't answer who my provider is. Thanks anyway. I await an answer to confirm. I have telephone preference service.

  • TrueAJKing AJ King (@TrueAJKing) reported from Lambeth, England

    @SkyUK provides such dreadful net service. WiFi drops out every 20 minutes, all day every day. Big problem as they are the only provider available in our building, so stuck with near-zero connectivity, no choice of provider & have to deal with the entire lack of customer service.

  • Sanassee Dinesh (@Sanassee) reported from Croydon, England

    If you think @SkySports are bad with their United bias, don’t even get me started on @btsportfootball

  • Scargill55 Mike Coultard (@Scargill55) reported from Kensington, England

    @markyiverson @quevega @SkySports As bad as Horse Racing then, who the fukk owns rights to what 😂😂

  • chrstphrcp mmpfb (@chrstphrcp) reported from Bromley, England

    @SkyHelpTeam is internet down in SE20. Have no connection this morning

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • joelmeadows1 Joel Meadows (@joelmeadows1) reported

    Hey @SkyUK I want to add call waiting to my phone service but of course none of the options on your phone service offer the opportunity to actually speak to anyone

  • OCONNELLAFCFAN More consistency please Arsenal. (@OCONNELLAFCFAN) reported

    @SkySports Not a shocker if you followed Mourinho's career with any detail. He has his favourites but he has always been dreadful with a whole squad on a long enough timeline. No coincidence that it always goes to **** when he has inevitably fallen out and/or ignores half his squad.

  • ScottMadz23 Scott (@ScottMadz23) reported

    @SkySports Both ego maniacs so they were never going to get on

  • FrozenBolt4 FrozenBolt (@FrozenBolt4) reported

    @jarnilicous @UtdDistrict @SkySports Bruno hasn't been playing badly(may be one bad game)its seems so bcz he didn't get the g/a that we have been so accustomed to. He will be back. And it is toward the end of the season so he is a bit tired. I' d say Awb has had a good season. He has improved so much going forward.

  • TomC77986461 TomC (@TomC77986461) reported

    @SkyHelpTeam - why have you made it so hard to claim the 12 months free discovery plus reward? The activation site doesn't exist and using the app on the sky q box doesn't work either

  • ianallman Ian Allman (@ianallman) reported

    @SkyHelpTeam Morning... a there any update on a solution for the sound cut-out issue being experienced by lots of customers on your support groups? Previous SkyQ box was ok, upgraded to HDR box costing £50 now@getting constant sound break-up

  • DelayneSmith D. Dan.Kirk (@DelayneSmith) reported

    @MrTomMcDermott @SkySports He ain't wrong though, is he! For all this desire to win, Jose sure does f**k people up along the way. I'm not sure why he feels he needs to. But everywhere he has gone, same issues.

  • DelTrotter9 DelTrotter (@DelTrotter9) reported

    @SkySports At a guess I’d imagine a big problem with Pogba is his agent. He seems to think he’s bigger than the players and the clubs, it’s why Sir Alex hated him as well.

  • bonerfied_D MAYDAYdeide (@bonerfied_D) reported

    @SkySports Paul shouldn't have allowed this bait. He's angling for a move and never know, he could end up at the same club that Mourinho will be coaching in future.

  • RKD_Medina 尺丨匚卂尺ᗪㄖ 爪乇ᗪ丨几卂 (@RKD_Medina) reported

    @SpursCompendium @SkySports Yep, because Pogba is the one with history of creating problems with others... not José