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Sky Outage Report in Purley, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 03/02/2026 18:15

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (31%)

    TV (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: London, Southwark, Hammersmith, Croydon, Hounslow, Reigate, Kensington, Bromley, Twickenham, City of Westminster, Mitcham, Southall, Wandsworth, Isleworth and Fulham.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomSouthwark Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • muttleyman Mike (@muttleyman) reported from Hounslow, England

    @SkyUK As an existing customer l won't recommend sky, as trying to contact sky is almost impossible.

  • Emilallard Emil Allard (@Emilallard) reported from Croydon, England

    @LouiseDeafAware @NOWTV NowTV are so behind with their service. No subs, no HD as standard on a paid subscription service (I mean come on @SkyUK it’s 2020), horrible user interface, and unskippable ads.

  • theldntea Abi | The London Tea Blog (@theldntea) reported from Bromley, England

    Was due to have @SkyUK out today to upgrade our broadband, had to cancel due to covid in the house. This morning we have had 3 scam calls claiming to be sky from three different numbers. Is there a serious GDPR breach I need to be concerned about? @SkyHelpTeam

  • RandolphHam79 Randolph Ham (@RandolphHam79) reported from Hammersmith, England

    @SkyHelpTeam Seriously? Engineer only available on December 11? What the hell?? 🤬😠 But damn you are fast to invoice me £30 for the booking and now you tell me that I'll be without TV for 2 week's? I wonder if you will DISCOUNT THOSE 2 WEEKS FROM MY NEXT BILL. 🤬😠😠😠

  • BongersJohan johan.bongers@gmail.com (@BongersJohan) reported from Epsom and Ewell District, England

    @SkyUK I have followed every instruction to get Discovery+ and get to a screen that tells you to enter a number into your smart device but neither the discovery+ nor the Sky app gives me anywhere to enter this number. Please help

  • phiebramley sophie b (@phiebramley) reported from London, England

    @StewartTaylor92 @SkyHelpTeam My down load speed is at 0

  • adrian_vickery Adrian Vickery (@adrian_vickery) reported from Epsom and Ewell District, England

    @SkySports Another example of why VAR doesn't help the game. It's no penalty. Free kick at best. The coming together happens outside the box, Jamie & Freddie made it perfectly clear. Refereering isn't easy but there needs to be more common sense.

  • tommo_watson94 Tom (@tommo_watson94) reported from Eltham, England

    Really enjoying the authentic dial-up internet speeds at the mo. Keep up the quality service @SkyUK

  • harryfangfoss Harry Allen (@harryfangfoss) reported from Richmond, England

    @OpenreachHelp 24 hours have now passed and nobody from @SkyHelpTeam or @OpenreachHelp have given me any explanation or update as to why I still have no fibre broadband after our “installation” yesterday. Not to mention the material damage done to my property yesterday.

  • BashWords Basheer Khan (@BashWords) reported from Wandsworth, England

    Imagine the outcry if someone made a sob story about a poor little German girl in occupied France during WWII. Well that’s exactly what @SkyUK has done with @TheSecretGarden and Partition. The opening scenes are a literal whitewash 😡

  • Phil_Swallow Phil Swallow (@Phil_Swallow) reported from Croydon, England

    @SkyHelpTeam Why is this? Why is the service being watered down from what it was?

  • TellerMarie ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    Oi @SkyUK fancy actually providing with any of your services today? Have had no internet (meaning my dad couldn’t work at all today) and the Sky Q and mini boxes keep freezing / disconnecting. Don’t refer me to your help page as I’ve done everything on there several times over.😡

  • gaishey Gaishey (@gaishey) reported from London, England

    I believe the ball went out however #var and #PremierLeague are now frantically sorting it so this never happens to Man Utd themselves in a game, and not surprisingly @SkySports haven’t done a Hawkeye type angle and only show the behind goal views which only prove so much

  • alyn1957 Alyn Burke (@alyn1957) reported from Hounslow, England

    @SkyHelpTeam my internet connection doesn't work, this is the 6th time this month. I can't get through to a human what can I do to sort it out?.

  • phiebramley sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam need help with the download speed of my internet

  • phil_cullum Phil (@phil_cullum) reported from Eltham, England

    Who designed the new @SkySports app, absolutely useless, slow , cumbersome, hard to navigate. Bring back the old one.

  • angegillis Andrea Gillis (@angegillis) reported from Lambeth, England

    @SkyHelpTeam my internet connection is shockingly bad. I upgraded to your fastest broadband service in May when I moved and it’s worse than any package I’ve ever had with you or any other provider. Can someone get in touch to help me sort this out? So hard working from home!

  • Stu_Middleton Stu Middleton (@Stu_Middleton) reported from Bexleyheath, England

    Did Martin Tyler just say "Rubbing ****"? Sorry, my bad Robin Koach #chelsealeeds #SkySports

  • RandolphHam79 Randolph Ham (@RandolphHam79) reported from Hammersmith, England

    @SkyHelpTeam @OpenreachHelp engineer scheduled. However it's not the first time having problems with #skyBroadband since September. It's the 4th and it is just #ridiculous. I work from home and I cannot do anything. Besides you will not compensate the distress and extra mobile data purchased.

  • glenoglaza1 Glen Oglaza (@glenoglaza1) reported from Croydon, England

    Why are these idiot #Skysports commentators banging on relentlessly about Spurs ???? This is Leeds Utd v Arsenal !! Someone tell them FFS 🙄🙄

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • SJocon81 SiJordan (@SJocon81) reported

    @SkyHelpTeam hi, I wish to cancel my sky TV subscription can you please provide a live chat link so I can talk to someone or can you help me with that on here? Thanks.

  • drewbarrywhoree ➳paris (@drewbarrywhoree) reported

    @SkyHelpTeam right this is the 4th time the internet has gone down in 3 weeks. this time for over 24 hours!!!! unacceptable! i’ve had to buy £10 worth of data on my phone i want compensation. i’ll take no prisoners!

  • TheHeffDogg Kristian Heffer (@TheHeffDogg) reported

    Why arnt @BBCSport or @SkySports reporting anything on the greenwood story ?? British media is bent as ****

  • silverfoxpotts Trevor Potts (@silverfoxpotts) reported

    @SkyHelpTeam He is speaking to openreach to see what is going on and raised a complaint as we were off for over 6 weeks last time.

  • SDBFitness Scott (@SDBFitness) reported

    @SkyHelpTeam I’ve already told you, the bad weather has been gone for aomodt 24 hours now. Pay attention to what people message.

  • intergeri Clemfandango 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏳️‍⚧️#JohnsonOut (@intergeri) reported

    @SkyHelpTeam They've had ongoing issues for over a year. Called on numerous occasions, were told they only way it could be solved was to totally upgrade their package and get a new box. They are 90 and 76 and don't need an expensive package/latest box. They just want to be able to watch tv.

  • JoshB_Bourbonss Josh Brown (@JoshB_Bourbonss) reported

    @SkyHelpTeam It was a fault with Sky, my router is fine. I know the issue was you, so don't insult my intelligence please. I follow your diagnostics every time.

  • youngin_uk Steven Toast (@youngin_uk) reported

    @SkyHelpTeam I'd rather you got me an engineer here to fix it tbf

  • youngin_uk Steven Toast (@youngin_uk) reported

    @SkyHelpTeam Well no I don't. I haven't. Refuse to wait that long. I'll be getting an independent contractor to fix it

  • willie2236 will (@willie2236) reported

    @SkyUK anyone able to help me with sky packages looking to return