Sky Outage Report in Purley, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at Sky
Sky is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: London, Brentford, Wallington, Orpington, City of Westminster, Croydon, Hounslow, Southwark, Hammersmith, Mitcham, Isleworth, Sidcup, Kingston upon Thames, Southall and Carshalton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Brentford |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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BB
(@Asianfeet63) reported
from
Horley, England
@SkyHelpTeam When it is windy I cannot view my TV. I need to talk to someone from Sky about this because if it cannot be rectified I might as well cancel my contract
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Shameema Yousuf MBACP MBPsS CMPC HCPC
(@Empower2Perform) reported
from
Wandsworth, England
@SkyHelpTeam This does not seem to be the case in SW17. We’ve lost network about 20mins ago. Please advise
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mark hall
(@mhall71) reported
from
Camberwell, England
@SkyHelpTeam hi is there a problem with broadband in south east London no broadband all morning
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Chris Tate
(@tatey1965) reported
from
Wandsworth, England
@hectormcn @railroaddrunk @BenGilesRL @therealsteavis @SkySports @SkySportsRL Fat Nige did a really really shit deal last time around and Barwick - utterly uselesa
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Chris Tate
(@tatey1965) reported
from
Wandsworth, England
@hectormcn @railroaddrunk @BenGilesRL @therealsteavis @SkySports @SkySportsRL And the worst thing ever is loss of funding cos participation levels have dropped - ie less potential viewers
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James Windsor
(@jamesdanw) reported
from
Croydon, England
My @SkyUK Q box has gone down. Emergency services contacted.
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Ben Burrows
(@benburrows) reported
from
Richmond, England
@SkySports pretty awful move to stop the broadcast of the @BLACKCAPS vs @windiescricket before the match finished! Was not able to watch the end of the gamw. Shame!!!🤯
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#GodIsTheGreatest
(@dboydayo_) reported
from
Bexleyheath, England
@SkyUK I’m gonna cancel sky. And I’m gonna spend the next 6 months begging friends & family to go virgin. The service is embarrassing
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Iain Hunter 🏴🇪🇺
(@musical_IH) reported
from
Richmond, England
@enders1 @cricketworldcup @Channel4 @allstarscricket @ECB_cricket @ICC @SkySports Hence the paywall debate. Sky invests huge amounts of money back into the game, but it comes at the aforementioned price. Rugby has exactly the same problem.
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Steve McHugh
(@Macca211279) reported
from
Lambeth, England
@SkyHelpTeam guys seriously the internet connection is god awful. Constant problems and at the moment rather than bad signal ( which happens frequently ) there’s now NO signal. Hard to stay patient with a service this bad 😫
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Steve Clare
(@Steve__Clare) reported
from
Brentford, England
@tims50ave_tim @SkyUK And if he is sacked, I will cancel mine. There, your threat's pretty worthless already.
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Bridgette Parlma
(@Bparlma) reported
from
Hammersmith, England
@SkySports need to get #Eredivisie for their pundits to stop sounding stoooopid 🙄🙄 they never watch it and still think about Robben and RvP ...#jesuswept
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@MatchroomBoxing @KatieTaylor @SkySports @DAZN_USA Though sadly it was an awful verdict , at best it was a draw
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Matt Angelo
(@matt_angelo_84) reported
from
Bromley, England
@SkyHelpTeam I have been trying to get hold of you for a few days by messenger please can you get someone to contact me. Need my Sky q minibox swapped out. It keeps losing signal to main box
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Jason Hartley
(@northern_puddin) reported
from
Kensington, England
I’m watching #riviera on @SkyUK but more fool me. What a contrived load of utter shite. Honestly. Awful.
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Steve
(@stevetom110) reported
from
Eltham, England
@SkyHelpTeam bad bad show got new skyQ today after 5 week wait, 5hours later skyQ NOT WORKING, not happy BAD very BAD😡😡😡😡
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James Windsor
(@jamesdanw) reported
from
Croydon, England
@SkyUK Hi guys no tv signal in SE19 for about an hour now. Powered down the box etc but still nothing
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Claire Lotriet
(@OhLottie) reported
from
Whyteleafe, England
@SkyHelpTeam Hi there, I’ve noticed my WiFi has really slowed down over the last month or so –and I mean REALLY slowed down. It can no longer cope effectively with more than one device connected and I keep having to turn my WiFi on my iPhone off to refresh it. Help please.
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Ray Rajani
(@ManUtd_BITW) reported
from
Camberwell, England
@SkyHelpTeam Thanks. I have called that number but keep getting directed by the automated voice to different teams who claim to help but it still doesn't address my concerns
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Creator code - Wispahhh
(@WispaHH) reported
from
Lambeth, England
@SkyHelpTeam @SkyUK Sky have the worst internet for gamers everyday is a new problem 😡😤😣
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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𝖑𝖎𝖟𝖟𝖎𝖊
(@lxzziie) reported
@JamesMitchDJ @SkyHelpTeam I honestly think they do it on purpose so it slips under the radar for some poor people. I'm the sort of person to not stop until it's sorted though hahaha.
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Michael Lane
(@MichaelLane15) reported
from
Seaham, England
@theawayfans Got to wait until tomorrow thanks to #skysports stupid KO time as well!
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Anne-Marie Thompson
(@RealAnneMarie) reported
@petercardwell @TalkTV I have been with @SkyUK for at least 5 years now. Not once have I had a negative customer service experience and their staff, both on phone and in person are so happy to be employed by Sky. I can't think of another company I've not had issues with.
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Phillip Tasker
(@philliptasker) reported
@garylilley88 @SkyUK That’s the hilarious thing isn’t in, buy an old Mac mini and you can connect it to any tv you want, but apparently an actual Apple TV is restricted. Worst is I left Now TV to go back to Sky. Now TV had no such Apple TV restrictions.
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ShortySan1986
(@ShortySan1986) reported
@SkyHelpTeam Like I've said I've done trouble shooting for days now. Same generic answers from Sky. I've been on the phone for 3 to 4 hours and no further forward. I'm at my wits end and I will be posting on every social media and writing to the press about the disgusting treatment from sky
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Anon1234
(@Anon12384175897) reported
@SkyHelpTeam can I get help activating a simcard as I'm going around In circles on your website
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Izzy_Rascal2020
(@Izzy_Rascal2020) reported
13 days without the internet!! Without a doubt the worst level of Care and Customer Service from @SkyUK and @WeAreOpenreach . Avoid these companies because when something goes wrong, no one is prepared to help you
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Queeni3
(@Queeni3_Bela) reported
@itvlondon i have a story on sky scammers aka @SkyUK, no services but still taking money for a DD. Customer service is diabolical and no1 seems to know what they are doing management included.
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Saintsfcloyal
(@saintsfcloyal) reported
@SkyHelpTeam Not a broadband issue everything else works fine, obviously a software issue on your part if its the same time every night.
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Ian Woodbridge 🏴 🇬🇧
(@zzrflyer) reported
@SkyHelpTeam no broadband since 12am. Tested hub days major outtages accross the UK. Sky glass customer on VIP. Not good sky. Bot good is it?