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Sky outages and service status in Purley, England

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Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Purley, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Aug 22, 4:53 PM GMT+1.
  • 46% Internet (46%)
  • 17% Phone (17%)
  • 12% Wi-fi (12%)
  • 12% TV (12%)
  • 11% Total Blackout (11%)
  • 3% E-mail (3%)

The latest reports from users having issues in Purley come from postal codes CR8 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Purley, England

The most recent Sky outage reports came from the following cities: Southwark, Wandsworth, Croydon, Bromley, Orpington, Kingston upon Thames, Warlingham, Sutton, Purley, Banstead, Mitcham, Beckenham, Coulsdon, Redhill, and Westerham.

CityProblem TypeReport Time
Southwark Total Blackout 2 hours ago
Southwark Internet 2 days ago
Southwark Internet 2 days ago
Wandsworth Phone 3 days ago
Southwark Internet 3 days ago
Croydon Internet 4 days ago

Nearby cities with recent reports

Southwark

6 recent signals

2 hours ago
Croydon

2 recent signals

4 days ago
Wandsworth

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • richnewm
    richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyHelpTeam so why is my Internet down yet again becoming a joke now

  • TubaCulosis
    Tuba Culosis (@TubaCulosis) reported from Merton, England

    @peterhill93 @PeterWellDone @SkyUK I use the Sky Superfast which averages 65mb/s to a south London address. Only £28/month and no line rental. I’d check reviews local to you as service varies locally between providers.

  • Empower2Perform
    Shameema Yousuf (@Empower2Perform) reported from Wandsworth, England

    @SkyHelpTeam not very helpful when a customer support individual says “i’ll call you right back” but never does. One of the reasons I’ve left but I do need to get your equipment back so please get someone to contact me please. Even that returns process Sky couldn’t manage. Thanks

  • maburte003
    maburte003 (@maburte003) reported from Croydon, England

    @SkyHelpTeam sky I’m trying to get through to some one who can deal with an issue with my box. Can you help ?

  • simonbangs
    Simon Bangs 🇬🇧 (@simonbangs) reported from Kingston upon Thames, England

    @SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.

  • angegillis
    Ange Gilly (@angegillis) reported from Lambeth, England

    @SkyHelpTeam I bought a Google mesh system because my wifi is crap in my house. Google are saying my modem needs to be changed into bridge mode. How does one do that? Can someone help please?

  • shaks_ldn
    s ldn (@shaks_ldn) reported from Lambeth, England

    @SkyHelpTeam my internet has been pretty much down / intermittent past few hours!

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.

  • RicciCastro
    Babajou (@RicciCastro) reported from Wandsworth, England

    @SkyHelpTeam any update on outage in Wandsworth area. Status page says everything is fine & no planned works listed. @SkyUK

  • LauraGreenawa12
    Laura Greenaway (@LauraGreenawa12) reported from Merton, England

    @BeckyEverson @SkyUK @virginmedia Nope, virgin always lagging or down completely, have to reboot or switch between 2g or 5 g

  • magical_78
    NigelH (@magical_78) reported from Bromley, England

    @SkyHelpTeam hi, we’re due to move out later this month but don’t have our new address yet (we’re renting part of a house with sky already) - is there a way we can use our Sky Q box / viewing card there as we don’t want to cancel given we have 21yrs of history. Thanks

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam There is no button that says ‘yes I need more help’ I have spoken to the ‘mobile team’ this morning and they are utterly useless

  • ZeGermanShibe
    Akane Vallery Uchida (@ZeGermanShibe) reported from Camberwell, England

    @SkyHelpTeam Internet down / intermittent in SE17. Can't even run the test, it just doesn't connect on my PC. Router lights are all green. Will this be resolved soon?

  • MaxBurrell5
    Max Burrell (@MaxBurrell5) reported from Kingston upon Thames, England

    @SkySports fix the Stoke Luton stream

  • JustinLeeper_yo
    Justin Leeper だよ! (@JustinLeeper_yo) reported from Bromley, England

    1 hr & counting on phone with @SkyUK after no one showed up for our broadband setup appt. between 8:00 & 13:00 today. It’s now 18:30. Their solution? Go to the back of the line, sport - as in reschedule for Aug. 15. If that isn’t the start of a lovely business relationship…

  • SabinaNKhan
    Sabina Khan (@SabinaNKhan) reported from Croydon, England

    @SkyHelpTeam can you please urgently assist - our broadband has gone down and the landline is dead so I can’t call your customer services. I need to get back online urgently for work.

  • sid_sollis
    Sid Sollis (@sid_sollis) reported from Bromley, England

    @andy_harnett @SkySports He’s terrible

  • OpenMindMH
    Rachel (@OpenMindMH) reported from Wandsworth, England

    @SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @SkyHelpTeam As I said I’m not home right now and because there was no internet at home for two hours my dad was forced to go into London to work. I’d like to know why workmen turned up outside, cut wires and took a telephone pole down and we weren’t given warning.

  • nick_davison10
    Nick Davison (@nick_davison10) reported from Worcester Park, England

    @SkyHelpTeam Have you read the thread? Your member ogvstaff said the price would be guaranteed when I called back. That's bloody poor.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • LeeCPDAFC
    Lee Bowman (@LeeCPDAFC) reported

    @whitters83 @SkyHelpTeam Yes having same issue

  • scottyt5089
    Scott (@scottyt5089) reported

    @SkySports Disgusting yet again @premierleague corruption working scum ****

  • DWDTP
    Dave Whiteside (@DWDTP) reported

    @SkySports Horrible company, ruining the game for match going fans.

  • Stepcarl1886
    Adeoba Da Prince (@Stepcarl1886) reported

    @QueenAyosinmi Club never talk, player never talk but you rush open mouth dey talk about an internal matter on skysports of all media stations

  • stuartburkhill7
    Stuart Burkhill (@stuartburkhill7) reported

    I see Carragher can’t help himself, manchild. I’d love to know how @SkySports still saw fit to employ him after disgraceful spitting incident

  • Robblps
    Robb (@Robblps) reported

    Credit given when it’s due. Thank you @SkyFootball @SkySports @SkySportsPL for not putting Gary Neville on commentary, he’s fine in the studio, but horrible on co-commentary!

  • xeode
    Milber Jinslade (@xeode) reported

    @Sargy7 @SkyUK used to pay sky over £120 a month back when that was hard to do, moved to a house without a dish and just never got around to installing it because was mostly watching stuff online anyway i realised. what a good realisation it was to get £100 a month back in your pocket

  • Womblesmoan
    Wombles Had A Moan (@Womblesmoan) reported

    @reesefletcher_ @Donsboy1988 @SkySports Maybe Sky should sell to some private investors and then their service would be better and more competitive. All we want is to see success on and off the screen. #contemptforfans #poorcomms #blamingallourproblemsonfanownershipisfun

  • Benjaminko2710
    Benjamin Woodcock (@Benjaminko2710) reported

    @SkySports being on (about) a 90 second delay between it's "live" broadcast and its app is annoying as ****. Starting to think their app should come with spoiler alerts

  • Aristototleus
    Dark Knight (@Aristototleus) reported

    Worst thing to watch Pak vs England test match on @SkySports is when you find out Dinesh Kartik is commentating without any stake in the game.