Sky

Sky Outage Report in Purley, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 01/10/2026 15:10

January 10: Problems at Sky

Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (52%)

    Internet (52%)

  2. TV (26%)

    TV (26%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: Kensington, Southwark, London, Croydon, Hammersmith, Hounslow, Dorking, Hampton, Brentford, Epsom, City of Westminster, Bexleyheath, Orpington, Sidcup and Leatherhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomKensington TV
United KingdomSouthwark Total Blackout
United KingdomSouthwark Internet
United KingdomLondon Phone
United KingdomCroydon TV
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • cjLiam1 Liam J C (@cjLiam1) reported from Wandsworth, England

    @SkyUK waited all day for my engineer not to arrive with no call to say why. Now on hold for an hour to reschedule. What a joke of a service

  • tiggsie Sarah Ward (@tiggsie) reported from Kingston upon Thames, England

    @JackieSmith_nmc @virginmedia @SkySports Thankfully 😅 but looking at the twitter feed the communication with all their other customers seems really bad

  • GoonerGeeUpdate GoonerGeeUpdate (@GoonerGeeUpdate) reported from Kingston upon Thames, England

    The truth shall set us free. @SkySports Why are we pretending to care. Then not support it with your voice. If you do not nit truly want to tackle racism, dont discuss it. Some people you can trick, but alot of people you cannot. Its embarrassing

  • PhilPhenom Phil Lindsay (@PhilPhenom) reported from Kingston upon Thames, England

    I cant believe that @SkySports are trying to defend Son I've never seen a more blatant red

  • ivoretienne 🙏🏾Ivor Etienne🧡 (@ivoretienne) reported from Brentford, England

    @DavidJonesSky So disappointed in you David Jones had a lot of respect for you as a presenter & professional broadcaster at @SkySports @SkySportsNews but the way you shut the discussion down showed a lack of respect for Gary & his views means I won't see you in the same light again.😔 #letdown

  • cornflakekatie Katie Eves (@cornflakekatie) reported from Epsom and Ewell District, England

    @SkyHelpTeam @butterfield_sam @SkyHelpTeam surely you know a cables been cut and your workmen are trying to fix it...........

  • Mattmcilroy Matt McIlroy (@Mattmcilroy) reported from Bromley, England

    Always rave about how good @SkyUK is but a month to replace a broken Q box especially over Xmas is a joke, just post the bloody box or get an engineer round! #whatajoke #jokeservice

  • gww1996 George⚽️ (@gww1996) reported from Hounslow, England

    @SkyUK Sort out your crappy internet .. been down for 24 hours ! Stupid .. pay for a service to not even get it

  • zakmp4 BIG zakmp4 (@zakmp4) reported from Hammersmith, England

    holy **** I can’t wait till I switch from @SkyUK to an actual decent provider absolutely dog shit

  • bill_banksy Bill Banks (@bill_banksy) reported from Bromley, England

    @btsport this is why you will never be as good as @SkySports when you continue to use biased commentators in your matches. #Keown and #Mcmanaman are appalling.

  • sdoone TOKYO SEXWALE (@sdoone) reported from Camberwell, England

    @SkyUK @emandjonh Don’t do it dude these guys are the worst. My box has been broken for days. Just use amazon and Netflix it ain’t worth a dime

  • fmasefield Fraser Masefield (@fmasefield) reported from Hammersmith, England

    Brilliant analysis but the poor drunk/hung over cameraman got a right bashing from @Athersmike, @WardyShorts and @nassercricket!! 😂 #ENGvSA #SkySports

  • mich1749 michelle stone (@mich1749) reported from Merton, England

    @SkyUK Haha unbelievable I just came back to sky..after cancelling my contract I got promise after promise of it will be better.. but still you never fail to disappoint

  • ivoretienne 🙏🏾Ivor Etienne🧡 (@ivoretienne) reported from Brentford, England

    @DavidJonesSky @ayeshahazarika So disappointed in you David Jones had a lot of respect for you as a presenter & professional broadcaster at @SkySports @SkySportsNews but the way you shut the discussion down showed a lack of respect for Gary & his views means I won't see you in the same light again.😔 #letdown

  • ThatMichaelW Michael Wilkinson (@ThatMichaelW) reported from Lambeth, England

    @rtownl @SkyHelpTeam My Vodafone Broadband is just as bad. Drops out randomly. Quicker to use the 4G on my phone.

  • BellsSport Bells and Whistles Sport (@BellsSport) reported from Brentford, England

    Poor ref how no points been taken off is beyond me #RiakporheMassey #boxing #Nxtgen #Yorkhall #skysports #bellsandwhistlessport 🥊

  • ivoretienne 🙏🏾Ivor Etienne🧡 (@ivoretienne) reported from Brentford, England

    So disappointed in you @DavidJonesSky had a lot of respect for you as a presenter & professional broadcaster at @SkySports but the way you shut the discussion down showed a lack of respect for @GNev2 & his views means I won't see you in the same light again.😔 #letdown

  • DarrenJoey darren jordan (@DarrenJoey) reported from Brockham, England

    Definitely time to cancel my @SkySports subscription, only the muppets at @premierleague can possibly think VAR is worthwhile!! #varkillingfootball

  • VixSeaman Victoria Seaman (@VixSeaman) reported from Richmond, England

    @SkyHelpTeam Ok thanks we were told he was coming today and he would call and neither happened. So mixed messages from several different call centre agents. Not to worry I'm sure we'll come to a resolution tomorrow and that resolution will be us switching to a more competent provider.

  • tiggsie Sarah Ward (@tiggsie) reported from Kingston upon Thames, England

    @JackieSmith_nmc @virginmedia @SkySports The whole hospital was down too it’s been manic!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • gooeylouii ♯ louu 🐵💋🐷 (@gooeylouii) reported

    NEVER had such a shocking service like I do with @SkyUK paying £250 a month in total for all my services. That don’t work! And you cannot get to speak to an actual human!!! Calls just tell you to go online and hang up!!!!!

  • paulspan001 Tall Paul (@paulspan001) reported

    Where’s the @SkySports outrage? Where’s the @GNev2 outrage? Where’s the @GaryLineker outrage? City and their Arab owners ruin our game but it doesn’t seem to concern you but the European Super League..oh no, that would be terrible for football. Wonder why there’s no outrage here?

  • PhatMayneP FMP (@PhatMayneP) reported

    @SkyHelpTeam Is there a problem with SKY DNS servers? Had to switch over to Google DNS as lots of sites are not working?

  • argylelewis Argylelewis (@argylelewis) reported

    @SkyHelpTeam is there a problem with your internet in Gloucestershire? Router and devices say online but nothing loading and brings up error no internet connection page

  • nfmpu1 nfmpu (@nfmpu1) reported

    My WiFi is not working 😢 @SkyHelpTeam

  • elizabethreads8 Elizabeth Reads (@elizabethreads8) reported

    @SkyHelpTeam Trying to obtain a wifi booster box via chat as the wifi doesn’t reach certain rooms in the house, unfortunately the customer service rep isn’t helping at all. How hard can it be to obtain a box? Please help!

  • davethedent Dave Latham 🇬🇧🇬🇧🇬🇧 #ScumMSM #AllLivesMatter (@davethedent) reported

    @SkySports No thanks, why would I support taking football away from fans?

  • Mugen_Blue Mugen Blue (@Mugen_Blue) reported

    @SkyHelpTeam It's been hours and I'm still having issues with your network

  • xrse_ Kai (@xrse_) reported

    @SkyHelpTeam @SkyUK Help please. Trying to upgrade to newly installed FTTP in my area and your site just keeps throwing out technical errors.

  • BaggiesTom1 Tom (MR T) (@BaggiesTom1) reported

    @SkySports Stupid decision