Sky

Sky Outage Report in Purley, Greater London, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 10/09/2025 11:05

October 09: Problems at Sky

Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: Brentford, Southwark, Hammersmith, London, Croydon, Esher, Southall, City of Westminster, Greater London, Epsom, Fulham, Kensington, Hounslow, Wandsworth and Edenbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomBromley Total Blackout
United KingdomBrentford Internet
United KingdomSouthwark Internet
United KingdomSouthwark Wi-fi
United KingdomSouthwark Internet
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • GoonerGeeUpdate GoonerGeeUpdate (@GoonerGeeUpdate) reported from Kingston upon Thames, England

    The truth shall set us free. @SkySports Why are we pretending to care. Then not support it with your voice. If you do not nit truly want to tackle racism, dont discuss it. Some people you can trick, but alot of people you cannot. Its embarrassing

  • RyanMorrisonJer Ryan Morrison (@RyanMorrisonJer) reported from Kensington, England

    @ThePhilTaylor @SkyHelpTeam It’s obviously designed to try and keep customers longer. They already make it difficult to cancel. I could understand if it was about covering equipment costs but I offered to buy kit outright in return for a 12 month contract and they still said no. So sticking to @FreeviewTV

  • sdoone TOKYO SEXWALE (@sdoone) reported from Camberwell, England

    @SkyUK @emandjonh Don’t do it dude these guys are the worst. My box has been broken for days. Just use amazon and Netflix it ain’t worth a dime

  • BellsSport Bells and Whistles Sport (@BellsSport) reported from Brentford, England

    Poor ref how no points been taken off is beyond me #RiakporheMassey #boxing #Nxtgen #Yorkhall #skysports #bellsandwhistlessport 🥊

  • ivoretienne 🙏🏾Ivor Etienne🧡 (@ivoretienne) reported from Brentford, England

    @DavidJonesSky So disappointed in you David Jones had a lot of respect for you as a presenter & professional broadcaster at @SkySports @SkySportsNews but the way you shut the discussion down showed a lack of respect for Gary & his views means I won't see you in the same light again.😔 #letdown

  • ivoretienne 🙏🏾Ivor Etienne🧡 (@ivoretienne) reported from Brentford, England

    @DavidJonesSky @ayeshahazarika So disappointed in you David Jones had a lot of respect for you as a presenter & professional broadcaster at @SkySports @SkySportsNews but the way you shut the discussion down showed a lack of respect for Gary & his views means I won't see you in the same light again.😔 #letdown

  • PhilPhenom Phil Lindsay (@PhilPhenom) reported from Kingston upon Thames, England

    I cant believe that @SkySports are trying to defend Son I've never seen a more blatant red

  • lisahoman lisa homan (@lisahoman) reported from Hammersmith, England

    @SkyHelpTeam Sky's New Year Resolution should be to sort out the deal with BT Sport so Sky Customer's don't pay silly money! This was coming for start of football season, then end of November, now it's apparently early NY!!!

  • ivoretienne 🙏🏾Ivor Etienne🧡 (@ivoretienne) reported from Brentford, England

    So disappointed in you @DavidJonesSky had a lot of respect for you as a presenter & professional broadcaster at @SkySports but the way you shut the discussion down showed a lack of respect for @GNev2 & his views means I won't see you in the same light again.😔 #letdown

  • tiggsie Sarah Ward (@tiggsie) reported from Kingston upon Thames, England

    @JackieSmith_nmc @virginmedia @SkySports Thankfully 😅 but looking at the twitter feed the communication with all their other customers seems really bad

  • tiggsie Sarah Ward (@tiggsie) reported from Kingston upon Thames, England

    @JackieSmith_nmc @virginmedia @SkySports The whole hospital was down too it’s been manic!

  • cjLiam1 Liam J C (@cjLiam1) reported from Wandsworth, England

    @SkyUK waited all day for my engineer not to arrive with no call to say why. Now on hold for an hour to reschedule. What a joke of a service

  • Mattmcilroy Matt McIlroy (@Mattmcilroy) reported from Bromley, England

    Always rave about how good @SkyUK is but a month to replace a broken Q box especially over Xmas is a joke, just post the bloody box or get an engineer round! #whatajoke #jokeservice

  • cornflakekatie Katie Eves (@cornflakekatie) reported from Epsom and Ewell District, England

    @SkyHelpTeam @butterfield_sam @SkyHelpTeam surely you know a cables been cut and your workmen are trying to fix it...........

  • mich1749 michelle stone (@mich1749) reported from Merton, England

    @SkyUK Haha unbelievable I just came back to sky..after cancelling my contract I got promise after promise of it will be better.. but still you never fail to disappoint

  • fmasefield Fraser Masefield (@fmasefield) reported from Hammersmith, England

    Brilliant analysis but the poor drunk/hung over cameraman got a right bashing from @Athersmike, @WardyShorts and @nassercricket!! 😂 #ENGvSA #SkySports

  • VixSeaman Victoria Seaman (@VixSeaman) reported from Richmond, England

    @SkyHelpTeam Ok thanks we were told he was coming today and he would call and neither happened. So mixed messages from several different call centre agents. Not to worry I'm sure we'll come to a resolution tomorrow and that resolution will be us switching to a more competent provider.

  • bill_banksy Bill Banks (@bill_banksy) reported from Bromley, England

    @btsport this is why you will never be as good as @SkySports when you continue to use biased commentators in your matches. #Keown and #Mcmanaman are appalling.

  • gww1996 George⚽️ (@gww1996) reported from Hounslow, England

    @SkyUK Sort out your crappy internet .. been down for 24 hours ! Stupid .. pay for a service to not even get it

  • DarrenJoey darren jordan (@DarrenJoey) reported from Brockham, England

    Definitely time to cancel my @SkySports subscription, only the muppets at @premierleague can possibly think VAR is worthwhile!! #varkillingfootball

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • NdelantyNeil bodkin (@NdelantyNeil) reported

    @SkySports Lee theCheat Mason always been poor but he must have a hold in the FA refs any other job he would be removed -

  • lescutter Leslie cutter (@lescutter) reported

    @SkySports Typical English refs, they are utterly useless. Like Lewis Dunk said, make them come out and explain their **** decisions,this is the premier league with conference referees. Bomb the lot of them out and start again.

  • turb2o My name is Searle (@turb2o) reported

    @SkySports A lesser team with the injuries liverpool have had would go down

  • whats_realistic truth and perception (@whats_realistic) reported

    @SkySports You never hear anything about them *************** out of the FFP play rules, buying players that other clubs wanted by offering more money, and falsified streams of income through associated companies. Soulless club, no worldwide appeal, might win all four trophies, sad to see.

  • markjoy62 Mark Joy (@markjoy62) reported

    @SkyHelpTeam No! Your job is to have tv services working on a Saturday night, not give me jobs to do That is no kind of customer service Is Twickenham down or not??? Again??

  • markjoy62 Mark Joy (@markjoy62) reported

    @SkyHelpTeam That’s great I did it and everything was strong in 2 seconds Only it’s not, it’s off Failed at almost exactly 9pm on Saturday Thanks so much for your help So rubbish

  • lewis_WBA lewis (@lewis_WBA) reported

    @SkySports **** VAR man how has it lasted this long?

  • LukeIsFBT Luke aka FBT (@LukeIsFBT) reported

    @SkyHelpTeam And today’s problem I can’t buy any movies including the free one I got as a VIP. Nice. Aside from the bill, what does work on sky?

  • fergzlfc Fergz_7 💙 (@fergzlfc) reported

    @FillSaid @SkySportsPL @SkySports Never known why it’s ok to take a free kick on without the whistle anywhere in the pitch but if the defending team want to put a wall up you need to wait for a whistle.. makes no sense

  • Danieldjen ::: (@Danieldjen) reported

    @Beesh24240265 @SkySports I only care about the Premier League, i don’t care about lower level leagues because it will never affect me. Premier League is probably the biggest league in the world but somehow every other top 6 league seem to have there **** sorted out