Sky

Sky Outage Report in Purley, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 02/10/2026 17:50

February 10: Problems at Sky

Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: London, Hounslow, Southwark, City of Westminster, Wandsworth, Kensington, Croydon, Brentford, Fulham, Merton, Greater London, Sevenoaks, Hammersmith, Mitcham and Southall.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHounslow TV
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • ChaoticSavageXX Nick (@ChaoticSavageXX) reported from Hounslow, England

    @SkyHelpTeam excellent work, #Sky - fibre broadband goes down one hour after I finish work to start 4 days off!!! Always the same!

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Camberwell, England

    @SkyUK we left virgin to join sky and we have had nothing but hassle, we have used all our mobile data waiting for you to connect us, this is terrible service!

  • ianfreeman Ian Freeman (@ianfreeman) reported from Lambeth, England

    @SkyHelpTeam OK thanks. It would be better to address it to us by name rather than "Dear Customer", which is normally a sure sign of a dodgy email. Gmail sent it straight to my junk folder.

  • Frances69992546 Frances (@Frances69992546) reported from Bromley, England

    @SkyHelpTeam @SkyHelpTeam hi, I wonder if you can help.I have been sent a message to say a sky engineer is visiting me between 8-10 on 16/7. An engineer come out a week ago and solved my issues. I do not need an engineer tomorrow. Can you please cancel this appointment.

  • wondermouse Mark Phillips (@wondermouse) reported from Wandsworth, England

    Dear @SkyUK My son and my wife gave you their PAC codes on Sunday. They were told they’d be transferred to #SkyMobile Tuesday. 48 hours on and it's still not working properly. Please HELP!

  • 1bigsarah Sarah Harvey (@1bigsarah) reported from Bexleyheath, England

    @SkyHelpTeam Please help! I have an old sky email address that I understand Yahoo now manage but I have been informed I need to contact sky as I have experienced issues with the email account. Password not recognised nor phone number recovery used.

  • skipratmedia craig burston (@skipratmedia) reported from Kidbrooke, England

    @LaVallette @bigdannyspencer @SkyUK Virgin had six devices running in skip-rat HQ earlier and they’re shit.

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Camberwell, England

    @SkyUK can someone help as we are trying for the last 2 months to connect to sky broadband and now the by engineer can’t reach with his ladder!!

  • Louisblack Louis Houghton (@Louisblack) reported from Wandsworth, England

    @virginmedia I phoned up today to find out why I was paying £50 a month for internet when a new customer pays £35. I was basically told to accept it so I think I’ll look at moving to @SkyUK for £27 a month.

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway

  • LeeDonkin4 Lee Donkin (@LeeDonkin4) reported from Lambeth, England

    @SkyHelpTeam Law and order. The app doesn't list then in order as you can see but half the series are missing which really doesn't help. Surely someone has the capabilities at sky to run the programmes in order it's so frustrating. It's not just that series it's others too

  • ratman97 chris summers (@ratman97) reported from Bromley, England

    @SkyHelpTeam @SkyUK just received this. As a “valued “ customer who has been with sky a long time I feel that this should be a free upgrade, not an extra £13 a month plus installation. I already pay sky more than enough, including mobiles and broadband.

  • ConnorinCardiff Connor Tovell (@ConnorinCardiff) reported from Epsom and Ewell District, England

    This isn't a suck up to the BBC, but the slower more rigourous fact checking that they do is what the world's most expensive game deserves. Yes, sometimes it's very slow, sometimes SkySports are first to the party, but there's countless times that they've abused this influence.

  • ratman97 chris summers (@ratman97) reported from Lambeth, England

    @SkyHelpTeam Thanks. Have replied. Got the email working on my phone now just need to fix the internet issue at home

  • Bigdai100 Big Dai 🍷🍺🚲🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘 (@Bigdai100) reported from Esher, England

    Very upset that phoning @SkyHelpTeam to complain about my crappy broadband service is on premium rate number! 55p/m NOT HAPPY

  • Dr_JM_Fountaine James Fountaine (@Dr_JM_Fountaine) reported from West Molesey, England

    @SkyUK how can justify a premium phone line for cancelling your subscription with at least a 15 mins for a customer of nearly 20 years and you still can't call back or do it online.

  • FarooqUmer Umer Farooq (@FarooqUmer) reported from Kingston upon Thames, England

    @aaliaaaliya If you can't see cricket in your hotel it means you are not staying in a four or five-star hotel who have @SkySports Secondly @ECB_cricket &local Cricket counties provide support at the grass root level to promote cricket.Locals do take an interest in their team but are not crazy

  • elsledge1968 Ian ‘Sledge’ Humphreys (@elsledge1968) reported from Camberwell, England

    @SkySports guys, what on earth are you doing with Ramon Calderon on television, this guy is the biggest idiot in Spain and not good for Sky

  • ratman97 chris summers (@ratman97) reported from Bromley, England

    @SkyHelpTeam my wife has a new iPhone XR. We reset the password last night but she hasn’t been able to log in to her emails and the phone hasn’t downloaded any since 7am this morning. I’ve checked all the settings I can think of. Help!

  • aidencollins85 Aiden (@aidencollins85) reported from West Molesey, England

    @SkyUK really disappointed with the service. Took Friday off work & waited all day to get sky installed.We had to call sky to find out they couldn’t make it to us Friday. Today I take a half day holiday as I was told I’d be first call out and it’s nearly 3pm and still no sky!!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • BennyElom Benny Elom (@BennyElom) reported

    @SkyHelpTeam I have been informed of a local outage, which is understandable. However I’m still paying for your services which are currently not working, and had to make extra arrangements(more money)as I’m currently working at home. Is there any options you are offering?

  • armlessarmchair No Arm Boy (@armlessarmchair) reported

    @primal1017 @SkySports No fan in the old firm gives a ****, it’ll never be done between the old firm

  • UnitedClan6 United Clan (@UnitedClan6) reported

    @markgoldbridge Bailly is not that type of guy, he just did an interview with Skysports saying that he owe the club for everything the club support him while he was injured. He says, he focused and train hard to get to play again

  • ImSantini G Santini (@ImSantini) reported

    @EightPete @SkySports It’s why I can’t watch it anymore, Croft’s an idiot... I know more than he does on what’s happening during a race and I’m sitting on my sofa!

  • Hampus79446544 Hampus (@Hampus79446544) reported

    @Gary_Kidson @SkySports I never believed in it, VAR was never created for football and it proves it every single weekend with these tight offside calls. If they're gonna use it, don't use it for tight calls, use it for the blatant offside situations where the referees somehow missed it.

  • jtuds James Tudsbury (@jtuds) reported

    @SkyHelpTeam How do I cancel an add on package (within 30 days) without having to ring someone?

  • Gubsy1 Clare booker (@Gubsy1) reported

    @SkyHelpTeam HELP!! how do I can to speak to someone about a prearranged appt with an engineer. Unable to do so on phone due to auto responses on phone not allowing this.

  • DavCampbell_12 David Campbell (@DavCampbell_12) reported

    @SkyHelpTeam I'm not bothered about getting calls from you, I just find it funny that when I said I get faster speeds using my phone data the person put the phone down on me while I was in the middle of explaining why I didn't want to rejoin until you provide faster speeds in my area.

  • RealBristolSpur Monty (@RealBristolSpur) reported

    @SkyHelpTeam Can u lower my broadband price? It’s gone up £3 and it’s terrible in my area

  • patzzz1x th0mas (@patzzz1x) reported

    @SkyHelpTeam i have 37 mbps download and i’m mean to be getting 100+ please help