Sky Outage Report in Purley, Greater London, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 25: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: London, Croydon, Bromley, Hammersmith, Southwark, Twickenham, Kensington, City of Westminster, Hounslow, Mitcham, Southall, Wandsworth, Reigate, Isleworth and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
TV | |
| London |
Internet | |
| London |
TV | |
| London |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Dave
(@rundaverun93) reported
from
Wandsworth, England
*******. @SkySports should be ashamed showing Porn before the 9pm watershed.
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
Was just about to leave @SkyUK as the broadband was too slow. They upgraded me to superfast broadband which should have been done by today and they have now advised that it will be another week. Great way to treat your customers #angry #skybroadband
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Glebe Football Club
(@glebefootball) reported
from
Bromley, England
I’ve just come off the phone to @SkySports and @btsport both companies are not charging rental to sports clubs from 15/3/30 a real help @KentishFootie @SCEFLeague
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Emma_L
(@Emma_L12) reported
from
Kingston upon Thames, England
@SkyUK I’m a bit disappointed, I was waiting for a call back the other day and it never happened. Arranged an engineer as a last resort when I really want to leave completely, but got taught into it. Was promised they would look into a better date/shorter time, didn’t hear back.
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Kieran Shew
(@shoeburger) reported
from
Merton, England
@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
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Ludovica Orlando
(@LudoOrlando) reported
from
Lambeth, England
@SkyHelpTeam All down in Lambeth too!
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Peter McKay
(@petermc66) reported
from
Hounslow, England
@oliveriswriting @DBanksy @BritanniaLtd Along with #virginatlantic and #skysports who weren't exactly helpful with people sports package getting rid of that as soon as and Britannia hotels are know for being poor anyway #aldephiliverpool
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Matt Angelo
(@matt_angelo_84) reported
from
Bromley, England
@SkyHelpTeam Internet down again! Asking to book an engineer through mysky app again but think it’s time to cancel and move to @virginmedia This is the 3rd Engineer visit this year #poorservice
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David Collins
(@MrDavidJCollins) reported
from
Camberwell, England
@SkyUK Stopping customers from cancelling sport’s subscription by not allowing u 2 cancel online and having to wait over an hour to speak to a member of staff, so u give up..disgusting
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Rajeev Datta
(@rajeevdatta) reported
from
Brentford, England
@JezzaH99 @bradyboyqpr @SkySports @skytv That’s not what Sky would want to do. They live & die by their subscriber figures.Seeing loads of folk cancel & run the risk of losing them to others wouldn’t be commercially smart.They’re best off acknowledging current situation & then making gesture to the current subscribers.
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Josh 🏴
(@JoshhhUTC) reported
from
Bromley, England
@SkyUK my internet signal is so bad that I have to use my own data... it’s ridiculous.
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Robbo
(@sjr66qpr) reported
from
Richmond, England
@superhoops10 @SkyUK Online doesn't work
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Andrew Erskine
(@erskineandrew) reported
from
Sevenoaks, England
For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.
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Josh 🏴
(@JoshhhUTC) reported
from
Bromley, England
@SkyUK your WiFi is terrible.
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Matt Angelo
(@matt_angelo_84) reported
from
Bromley, England
@NickDixonITV @MartinSLewis @SkyHelpTeam That’s my problem. Stop it matt they say... think about yourself they say...
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john parslow
(@hornetboy84) reported
from
Brentford, England
@RobGooders @jffcpfc @SkySports I’ve seen it from all Angles . No heads actually clashed - he leant in and pushed his chest at him. Zaha pushes him in the face so that should a red ... but I agree just let it go as caps was stupid and was baiting him. Meanwhile - elbow in face on Kabasele ....
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DJ Wise
(@djwisednb) reported
from
Wandsworth, England
Had #skyq for 4 months now , it has frozen everyday 2-3 times a day, ive rebooted it updated the software and taken it back to factory settings @SkyUK this shit is costing me £140 per month I’m going to cancel my subscription and throw the box out the window unless you help me
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BSmith
(@BrendaSmiffy) reported
from
Eltham, England
Why is @SkyHelpTeam Broadband so poor. Every night there is a problem. Dont even bother with WiFi but can’t access Netflix and when I can it buffers. Costs a bomb too. Pony. Need a change.
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Richard Howle
(@richardhowle) reported
from
Bromley, England
@SkyHelpTeam Ok. This just goes to the help pages on the website, which as I explained before I have already looked at. If the only way to get an email is by making a complaint. I would like to make a complaint about your help pages. Please send me details of how I do that.
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Lee Brady
(@bradylady1986) reported
from
Merton, England
@SkyUK what rubbish. Attempting to cancel my subscription after years of poor TV signal and get the recorded message ‘we’re closed. Please call back between 8:30am and 8:00pm’... note that the time for this was at 7:50pm.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ad
(@ad_potter) reported
lol skysports having to apologise for the bad language because “dean smith your football is ****” was so loud #ncfc
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⚡️Liam | The Grinch | @FunkoMarvelMania76 🏹🔴⚪️
(@itzfergi76) reported
@SkyHelpTeam the problem is i dont have a landline number at all
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Captain Scarlett
(@Captain87583386) reported
@SkyHelpTeam we have done everything we were asked to our broadband still not on in BT5 that's since yesterday now we need phones for we are disy please help us
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Mark Thompson
(@markdesthompson) reported
@SkyHelpTeam Bizarrely, it turns out these tweets are incorrect and you have no details about my account or issue. Simply tweeting that an engineer is on the way whether they are not is highly disingenuous at best. Interesting lesson on Twitter PR.
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Bad Moon Rising
(@gabstarb) reported
Hello @SkyHelpTeam @SkyUK I am trying to connect my Xbox to my Glass Tv. My HDMI is not connecting and not compatible. Have tried all solutions to fix. Puck HDMI supplied by Sky works. Now need an extra HDMI to use with Puck. Can this be supplied ? Ta
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StephGearyPhoto
(@StephaniePhoto1) reported
@LWoFD @SkyHelpTeam Same here! Our connection in Willenhall, near Wolves is so bad!
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jamie
(@muffkin83) reported
@RedDevilWazza @SkyUK Agreed terrible character I think you could have left out the entire justice league and it would have been a better film
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Alastair Smart
(@PalSmart74) reported
@SkyHelpTeam Still getting MYSKY_2010 error when looking to get Paramount+, been months now. Sky don't seem to care that I am not getting my value for money. Been a customer for nearly 20 years and no consideration to offer an alternative, very poor. Looking elsewhere, had enough
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Karen B
(@KAB_78) reported
@Iamcrabstix Good point. Because my neighbours say theirs is working, intermittently. How can all the engineers be off sick? And openreach won't talk to me directly and pass me back to sky. Sky say it's an openreach issue. Agree, my contract is with sky to provide a service.@SkyHelpTeam
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Karen B
(@KAB_78) reported
@SkyHelpTeam But they are not helping in that way, hence the tweet. Plus I have to call every day, waiting in a queue .someone should call me! Someone needs to take ownership of this and provide good customer care.