Sky Outage Report in Purley, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 30: Problems at Sky
Sky is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: London, Hounslow, Croydon, Welling, Southwark, Orpington, Kensington, City of Westminster, Greater London, Tadworth, Hammersmith, Sutton, Southall, Bromley and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam Don’t worry, I’ll spend hours on the phone tomorrow in a futile attempt to get the service I’m paying for....
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Ansbro
(@ms_ansbro) reported
from
Hammersmith, England
@SkyHelpTeam @LBHF really disappointed 5 months attempting to arrange access to the communal dish and no one in council or sky can help. £80 in phone calls. Today will be cancelling contract and asking for service charge to be amended as can’t use dish.
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Fiona
(@FionaFwarlow) reported
from
Richmond, England
@SkyHelpTeam Hello, yes I have & it says no known issues. But our Sky went down just after 12:00pm today. I have tried all the usual but no luck!
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Chris Labrey
(@ChrisLabrey) reported
from
Richmond, England
@acday89 @SkyHelpTeam Yep. We’re down too.
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Chris Labrey
(@ChrisLabrey) reported
from
Richmond, England
@SkyHelpTeam Ran tests. We have no Internet so cannot get on line. It seems a wider issue for TW11 though
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lee duggan*
(@redlee6963) reported
from
Croydon, England
@SkySports @GNev2 is the reason I’m giving up my subscription why you got the idiot back is beyond me first class 🤡
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Philippa🐾🐶
(@pipsiicola) reported
from
Whyteleafe, England
@SkyUK hi. How do I ask for my signal to be boosted? For a few weeks now the picture on our TV breaks up &says there is no signal on all channels. Today I was dropped out for Zoom 3 times in 90 minutes!!! I check website and it says no issues in my area. Can someone help please?
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Mike Bovill
(@MikeBovill) reported
from
Richmond, England
Three Women’s Euros play-offs and three international friendlies, including the @Lionesses , and NONE of the scores are on the @SkySports football scores app. So poor.
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Lisa Maylin
(@LisaMaylin) reported
from
Banstead, England
@SkyUK please can you explain how you can treat your elderly customer (of nearly 30 years) so appalling? You should be ashamed! Please let me know who I can contact to complain on my fathers behalf!
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Natalie 🦋
(@NatalieNooNah) reported
from
Camberwell, England
He said ‘is it the normal way?’ To which my partner replied ‘how would you spell my surname the “normal” way?’ He tutted and put the phone down again 🙄🙄🙄🙄 we are FED up with our current supplier and just want to switch to @SkyUK instead of them, we can’t fill in forms online
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ap
(@otheranthony) reported
from
London, England
@SkySports Hey Karen 👋🏾 There’s no way you guys would turn down £3.5b. Only the fans are allowed to voice their disgust. All the best,
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Woodsy #EndLockdownNow #NoVaccinePassports
(@The_Woodsy) reported
from
Wandsworth, England
Question to @SkySports : How is it, that when Spurs win, the other team never turned up, it’s never that Spurs didn’t allow the opposition to play and deserved the win, never!
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
Yet another evening of interrupted internet from @SkyHelpTeam. Hope (yet another) engineer visit on Wednesday solves the problem; it’s only been 5 months after all....
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Laura Greenaway
(@LauraGreenawa12) reported
from
Merton, England
@BeckyEverson @SkyUK @virginmedia Nope, virgin always lagging or down completely, have to reboot or switch between 2g or 5 g
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Sid Sollis
(@sid_sollis) reported
from
Bromley, England
@andy_harnett @SkySports He’s terrible
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Gary Buckingham
(@GJBuckingham) reported
from
London, England
@SkyHelpTeam hi my broadband as been down since 1pm is there a problem in my area I live in Dagenham
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
Yet more problems with @SkyHelpTeam broadband... not been right since before Christmas. How hard can it be to sort out?
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Malachi Beckford
(@BeckfordMalachi) reported
from
London, England
@SkySports This is never a red card everything look worse when you slow it down
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam yet again broadband not working... you’ve had months to sort this out.
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Fiona Adams
(@Fifi_adams) reported
from
Richmond, England
@SkyUK our tv/phone/broadband all down but we can’t find a number to call to check it out. We’re in TW11, London. Any news on fixing?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Robertson
(@ARobertsonMedia) reported
@NeilRay82 @officialgiggs @SkyHelpTeam There's not, if you know broadband you know its as simple as switching channels most of the time which they do their best not to tell you but again.... my point is going over your head... none of this is the consumers problem is it.
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Andrew Robertson
(@ARobertsonMedia) reported
@NeilRay82 @officialgiggs @SkyHelpTeam Okay so let's say you've got an elderly couple or someone who generally isn't tech savvy or understands enough, you're telling me its fine to keep taking their money and providing a shite service because its their own fault? Thats not a winning attitude sir thays a **** attitude.
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Luke Bee
(@cobbler150) reported
@SkyHelpTeam having sky installed today, except engineer can't come in to install it because if Covid restrictions. Expected to have my window open for three months Not told this because people in call centres on commission. Absolutly outrageous customer service.
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Daddy day care
(@bigdaddav) reported
@SkyHelpTeam how do you rearrange an engineer visit . Ultrafast broadband upgrade no one turned up last week. Telephone never answered no online facility?
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FG
(@k1_FG) reported
@SkyHelpTeam is your broadband down around the SE21 area? Haven’t been able to get on for last 30 minutes.
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Mahdi 🇹🇿 #FSGOUT
(@lfc_mahdi) reported
@_CFCLiam @SkySports That’s different cause we’re just **** in general
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...
(@pariscfc) reported
@Surentren1 @AbsoluteChelsea @SkySports Yes we do Chilwell is dog ****
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Alex CFC 💙
(@Surentren1) reported
@pariscfc @AbsoluteChelsea @SkySports Okay mate everyone can have bad spells pipe down
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Merc
(@MercedesMelissa) reported
@officialgiggs @SkyHelpTeam @VodafoneUK do exactly the same thing. I’ve been waiting for my new router since November, the mobile service is weak everywhere you go. Who is actually the best provider?
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La Casuarina
(@CasuarinaLa) reported
@SkyHelpTeam Morning SkyHelpTeam... I’m not well actually. I asked you not to send a link. Spent another 30 mins (so far) today trying to sort the issue, have been told that 0% fault lies with me, that it’s an error by the advisor but unfortunately my complaint has been closed...