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Sky Outage Report in Purley, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 01/22/2026 02:10

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: London, Croydon, Southwark, Wandsworth, Hounslow, City of Westminster, Fulham, Brentford, Redhill, Hammersmith, Worcester Park, Sevenoaks, Southall, Sidcup and Welling.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @bigfellasnr @SkySports So you think we should just stop. And just accept the abuse then?? Are you stupid

  • MelzDee Melz {Dexta’s Wifi} 👑🇯🇲 (@MelzDee) reported from London, England

    When I’ve have “no satellite signal’ for 3 days now and @SkyUK @SkyHelpTeam tells me the next available engineer is the TWENTY THIRD OF MARCH. If I receive a bill for those 4 weeks without TV there’s gonna be a problem 🙃

  • Peachey_79 Charlene Peachey (@Peachey_79) reported from Wandsworth, England

    Hey @virginmedia My mate has moved house and you have increased her payments but given her a lesser package and now I can’t cancel cause you won’t let her.... @SkyHelpTeam what deals can you do for my friend?

  • nrshq Naresh Vaneshwar (@nrshq) reported from Croydon, England

    Horrific customer care by @SkyUK regarding broadband contract renewal. They claim their virtual assistant can be super useful but it's dumb as f***. Then I called them, waited 30 minutes, then got transferred multiple times and waited more before they said they can't help me.

  • Peachey_79 Charlene Peachey (@Peachey_79) reported from Wandsworth, England

    @SkyHelpTeam She needs @virginmedia to actually cancel her account as they added a package she didn’t agree to and now they won’t allow her to cancel or change. She’s not even signed or agreed to any new payments 😩

  • JoJo79be Jo Asante (@JoJo79be) reported from Croydon, England

    I wonder 🤔 how many people were told that they would receive compensation following @SkyUK outage on 17th Feb , only to find their next month bill hasn’t been adjusted 😠 @SkyHelpTeam how many calls and tweets will it take ??

  • zarascakes Zara (@zarascakes) reported from Croydon, England

    @SkyHelpTeam But my 4G drops and the wifi doesn't work so it won't connect' irrelevant of the device, it's taking long enough to upload these tweets!

  • Dumes618 Jeannie Dumas (@Dumes618) reported from Hammersmith, England

    @SkyHelpTeam I’m afraid this is a poor excuse. Given the current climate as a result of the covid pandemic @SkyUK has had a year to figure out how to expedite their services to customers that are stranded and without wifi

  • linopolis Lino.. Oh. 💙 (@linopolis) reported from Brentford, England

    What could possibly make me switch from my terrible 30mbps download @SkyUK fibre service? A £2 a month price hike. @virginmedia here I come!

  • __astin__ a (@__astin__) reported from Hounslow, England

    @Nickthered123 @SkySports Okay, don't watch it then. Problem solved.

  • TheSamWhitby Sam Whitby (@TheSamWhitby) reported from Wandsworth, England

    @SkyHelpTeam is there Internet issues in the London SW8 area

  • riven35 phillip du plooy (@riven35) reported from Croydon, England

    @SkyHelpTeam My internet has now started working at home, thanks for fixing the issue.

  • smileyblonde43 Johanna (@smileyblonde43) reported from Bromley, England

    @SkyHelpTeam was supposed to have our broadband and sky talk activated yesterday. Engineer didn’t show up. Customer service couldn’t give me any information as @WeAreOpenreach only update them the day after they are supposed to complete the work. No information on our order

  • ClaraMorrish Clara Morrish (@ClaraMorrish) reported from Bexleyheath, England

    @SkyHelpTeam I spoke to Sky on 8March to raise issue with overpayment on my direct debit. Caller said her manager would look into it and call me back on 10March yet no call and now on 11March get email saying my complaint has been closed. What?!?! No email address to respond to?!

  • icbm24 John (@icbm24) reported from Croydon, England

    @SkyHelpTeam Sky Broadband down in SE25 London area. Can you give me an update on it?

  • SabinaNKhan Sabina Khan (@SabinaNKhan) reported from Croydon, England

    @SkyHelpTeam can you please urgently assist - our broadband has gone down and the landline is dead so I can’t call your customer services. I need to get back online urgently for work.

  • pipsiicola Philippa🐾🐶 (@pipsiicola) reported from Whyteleafe, England

    @SkyUK hi. How do I ask for my signal to be boosted? For a few weeks now the picture on our TV breaks up &says there is no signal on all channels. Today I was dropped out for Zoom 3 times in 90 minutes!!! I check website and it says no issues in my area. Can someone help please?

  • GJBuckingham Gary Buckingham (@GJBuckingham) reported from London, England

    @SkyHelpTeam hi my broadband as been down since 1pm is there a problem in my area I live in Dagenham

  • faridji99 Mohammed farid butt (@faridji99) reported from Leatherhead, England

    Shame on @SkyUK what ever sky promised they never delivered no good broadband service & increased price for no reason

  • Barbara4003 Barbara Poole ⚽🦅 (@Barbara4003) reported from Croydon, England

    Have they stopped banging on about Liverpool yet? I refuse to switch over and listen to that garbage. @SkySports

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • jonesynator Jonesy 🤖 (@jonesynator) reported

    @SkySports @JackGrealish Crap

  • Jamief_12 Jamie (@Jamief_12) reported

    @SkySports how on earth has this bloke in the #CCFC v #DCFC game got a commentating job? Never heard such an annoying drivel commentary

  • xjib Gavin Wells 💙 (@xjib) reported

    @SkyHelpTeam Why does to Sky Go app on a PS4 not support 3rd party remotes like a Logitech Harmony Elite? It works fine navigating round the Home Screen, but once I’ve opened Sky Go, nothing, and I have to use the DualShock to navigate in the app. Thanks

  • terrythetaff terry the **** (@terrythetaff) reported

    @SkyUK it has to be said between sky and open reach/BT I have had the worst service possible! I have had no broadband for over a month I have had to take three days off work for engineering calls I dread to think what having no internet has cost me very disappointed indeed😡😡😡

  • crunchie64 Kate C 💙 (@crunchie64) reported

    @SkyHelpTeam I’ve spoken to you today. The order was cancelled for some reason best known to you. You are blaming Openreach. I don’t care whose fault it is, if I don’t have Internet, I’m going to lose my job. I would never have cancelled @plusnethelp if I’d realised you were so unhelpful

  • Jadelorien2 Jadelorien (@Jadelorien2) reported

    @SkyHelpTeam @SkyHelpTeam it’s because the service is down in my area. When I try call up to see how much longer it will be it just says that because it’s an area outage they won’t speak to me. I’ve had to take this afternoon off work- will this even be working tomorrow?!

  • BobbyMcFerret Robert McFerret (@BobbyMcFerret) reported

    @SkyHelpTeam What appalling service. Upgraded elderly parents to SkyQ. Earliest installation date was 8 weeks. That day was today. Engineer says it’s a 2 man job because the dish is on the roof. Now have to wait 4 weeks for that. Not acceptable.

  • ZozoBoom Zoe Troughton (@ZozoBoom) reported

    @SkyHelpTeam Waited 3wks for installation. Day of installation man came & said would be “back in 40mins” whilst he went to look at a nearby line but never showed up again leaving us without any internet. Sky said they’d come back again today to do it & no one showed up. 1/2

  • LenNicholson *** Nicholson 💙 (@LenNicholson) reported

    @SkyHelpTeam Broadband in EH10 is down. I can sync with the xchange but no internet. I see some reported this. Any idea when it will be fixed?

  • shortymummy Lisa Short (@shortymummy) reported

    @SkyHelpTeam Thanks i have been checking but no update since 6 hours ago. I've been unable to work and kids have been unable to home school. There's no update and I need to know whats going on. Is there anything more you can do please? Will I receive a credit for the outage? Thanks