Sky Outage Report in Purley, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (46%)
-
TV (31%)
-
Wi-fi (12%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: London, City of Westminster, Brentford, Wallington, Orpington, Croydon, Hounslow, Southwark, Hammersmith, Mitcham, Isleworth, Sidcup, Kingston upon Thames, Southall and Carshalton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| City of Westminster |
Wi-fi | |
| London |
Wi-fi | |
| City of Westminster |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
-
Harry Allen
(@harryfangfoss) reported
from
Richmond, England
@OpenreachHelp 24 hours have now passed and nobody from @SkyHelpTeam or @OpenreachHelp have given me any explanation or update as to why I still have no fibre broadband after our “installation” yesterday. Not to mention the material damage done to my property yesterday.
-
Siân Rilstone
(@SianRilstone) reported
from
Wandsworth, England
My @SkyUk broadband dropped out for several minutes three times during my #NHS virtual clinic today. Do you know what’s more difficult than doing a virtual clinic without internet? Complaining or getting help from @SkyHelpTeam (1/2)
-
Mike
(@muttleyman) reported
from
Hounslow, England
@SkyUK As an existing customer l won't recommend sky, as trying to contact sky is almost impossible.
-
Abi | The London Tea Blog
(@theldntea) reported
from
Bromley, England
Was due to have @SkyUK out today to upgrade our broadband, had to cancel due to covid in the house. This morning we have had 3 scam calls claiming to be sky from three different numbers. Is there a serious GDPR breach I need to be concerned about? @SkyHelpTeam
-
Phil
(@phil_cullum) reported
from
Eltham, England
Who designed the new @SkySports app, absolutely useless, slow , cumbersome, hard to navigate. Bring back the old one.
-
Basheer Khan
(@BashWords) reported
from
Wandsworth, England
Imagine the outcry if someone made a sob story about a poor little German girl in occupied France during WWII. Well that’s exactly what @SkyUK has done with @TheSecretGarden and Partition. The opening scenes are a literal whitewash 😡
-
johan.bongers@gmail.com
(@BongersJohan) reported
from
Epsom and Ewell District, England
@SkyUK I have followed every instruction to get Discovery+ and get to a screen that tells you to enter a number into your smart device but neither the discovery+ nor the Sky app gives me anywhere to enter this number. Please help
-
Alyn Burke
(@alyn1957) reported
from
Hounslow, England
@SkyHelpTeam my internet connection doesn't work, this is the 6th time this month. I can't get through to a human what can I do to sort it out?.
-
⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
Oi @SkyUK fancy actually providing with any of your services today? Have had no internet (meaning my dad couldn’t work at all today) and the Sky Q and mini boxes keep freezing / disconnecting. Don’t refer me to your help page as I’ve done everything on there several times over.😡
-
Hayley Kenny
(@hayleykenny) reported
from
Lambeth, England
@OpenreachHelp hi I reported a problem on Monday lunchtime - we have no internet connection and it’s an external issue according to @SkyHelpTeam - when will someone arrive? I work from home and haven’t been able to do so for FIVE DAYS
-
Randolph Ham
(@RandolphHam79) reported
from
Hammersmith, England
@SkyHelpTeam @OpenreachHelp engineer scheduled. However it's not the first time having problems with #skyBroadband since September. It's the 4th and it is just #ridiculous. I work from home and I cannot do anything. Besides you will not compensate the distress and extra mobile data purchased.
-
Simon
(@SimonPrindy) reported
from
Richmond, England
@SkyUK please don’t send me offers for LFCTV as I am mor likely to cancel my subscription instead of taking up this offer!
-
Randolph Ham
(@RandolphHam79) reported
from
Hammersmith, England
@SkyHelpTeam Seriously? Engineer only available on December 11? What the hell?? 🤬😠 But damn you are fast to invoice me £30 for the booking and now you tell me that I'll be without TV for 2 week's? I wonder if you will DISCOUNT THOSE 2 WEEKS FROM MY NEXT BILL. 🤬😠😠😠
-
sophie b
(@phiebramley) reported
from
London, England
@StewartTaylor92 @SkyHelpTeam My down load speed is at 0
-
Glen Oglaza
(@glenoglaza1) reported
from
Croydon, England
Why are these idiot #Skysports commentators banging on relentlessly about Spurs ???? This is Leeds Utd v Arsenal !! Someone tell them FFS 🙄🙄
-
Andrea Gillis
(@angegillis) reported
from
Lambeth, England
@SkyHelpTeam my internet connection is shockingly bad. I upgraded to your fastest broadband service in May when I moved and it’s worse than any package I’ve ever had with you or any other provider. Can someone get in touch to help me sort this out? So hard working from home!
-
sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam need help with the download speed of my internet
-
sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam really getting fed up with your crappy internet. Signal strength excellent download speed poor all other devices disconnected from the internet but can’t watch a film I bought from you on the sky store via my @NOWTV box. Gonna have to change broadband providers
-
Emil Allard
(@Emilallard) reported
from
Croydon, England
@LouiseDeafAware @NOWTV NowTV are so behind with their service. No subs, no HD as standard on a paid subscription service (I mean come on @SkyUK it’s 2020), horrible user interface, and unskippable ads.
-
TheSpainTrain
(@TheSpainTrain) reported
from
Lambeth, England
What ******** is this new @SkySports app all about? How do I get the old one back?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Amsterdam Phil
(@amsterdam_phil) reported
@SkySportsPL @SkySports I understand how you feel I too was having this issue few days ago but thanks to #charles_bermech on Instagram he was the one who came to my aid, the customer support was unable to help instead they auto responded to my complaint
-
julia birkhead
(@juliab1963) reported
@SkyHelpTeam hi I'm returning some products...got two boxes with two labels..no idea which label should be used for which box (1 address label to national distribution centre xx40 4 uu and one to cv10 7rl)can you help?thanks
-
emma 🤍✨🕰️
(@emsmidnights22) reported
@SkyHelpTeam no mobile service in Verwood BH31 area. Nothing coming up online on service checker
-
Barbs
(@barbs_paul) reported
@SkyHelpTeam There literally isn't a single option on there for what I need. What do you suggest I do? Are you not the help team for ALL of Sky then?
-
luke bennett
(@lukeben96844575) reported
@Keane16Ben @GNev2 @SkySports Haha stupid comment of the day award goes to you!!!
-
Asa Clark
(@cfcasa) reported
@SkyHelpTeam hi. I need to cancel my broadband contract. My internet is shockingly slow & my IT team at work have said I need to get a different provider. What number do I call please?
-
Sparks1886
(@sparks1886) reported
@GoonerBlock @SkySports That’s cos he’s never wrong. There’s always a caveat that I said that anyway. Trying to be too clever
-
Tom Joyce
(@tomjoyce91) reported
@SkyHelpTeam is the internet down in M22
-
Eric Taylor
(@EricTay23398457) reported
@chrisbett @SkySports love trying to make woman's football watchable. But other than laughing at the goalies, it's shockingly bad.
-
Phillip Akers
(@PhilAkersGolf) reported
@SkySports please sort your golf section out on the app, it’s sooollo bad.