Sky Outage Report in Purley, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: London, Hounslow, Southwark, Mitcham, Wandsworth, Croydon, Southall, Orpington, Fulham, Epsom, Welling, Kensington, City of Westminster, Greater London and Tadworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hounslow |
Internet | |
| Southwark |
Wi-fi |
Community Discussion
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Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@SkyHelpTeam You clearly haven’t read my tweets very carefully. I don’t want to “get in touch with the right team” or “explore my options”. I want to give you my two weeks’ notice of cancellation of my broadband service. That’s all; it’s simple.
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Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyHelpTeam we have to call & wait again. I don’t understand why your guy couldn’t ring the bell. I don’t understand why social distancing has been used as excuse. first world problems I know, but I have 3 small children to entertain/educate and sky tv would help. I’m sure I am still paying
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Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyHelpTeam 3rd of JULY is the date we have been given. It has been down since FEBRUARY. This is an absolute joke. Your engineer is clearly taking advantage of the situation. You cut our neighbours telephone line, told my partner we “just need an upgrade”, blamed social distancing for today!
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Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyHelpTeam I don’t accept. Until someone explains why a doorbell cannot be rung & why we have been left without service for 3 months (whilst paying) and why it’s ok to blame the inability to fix an external satellite dish on social distancing. I now have to wait until JULY! This is farcical
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam No at the end of the steps I get a blank page that’s the problem 😤
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@JayHayon66 @SkyHelpTeam It’s ridiculous I pay over £100 a month and when there’s issues I’m not allowed to call cause I’m not a key worker but I still have to work from home . And my job is actually supporting the NHS 😤
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cheffiana
(@zoegracee03) reported
from
Camberwell, England
@SkyUK its 9.06 why is the wifi not working....
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam When I go to the link and do all what it says and it asks if it works, which it doesn’t , it just takes me to a blank page so there is no further help
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
I hate @SkyUK so I call the phone help and the answer to my sky Q not connecting is to send a Ethernet cable which will take 5 working day’s... **** off I pay £120 a month and now I can’t use my sky mini boxes or get any on demand stuff @SkyHelpTeam you are ***************
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🆆🅴🆂🆃🆈
(@itsmrweston) reported
from
Eltham, England
@mainy10 @SkyUK @virginmedia Mine hasn’t been down for 2 days 😁
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@SkyHelpTeam Anyway, that’s the last I’ll say about it. I’ve cancelled my Direct Debit so the ball’s in your court. Suggest you send me a bill for whatever I might owe you; I’ll pay it then we can call it a day. I’ll never use any of your services again.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
Why is it so difficult to get help from @SkyHelpTeam .. my sky Q won’t connect to my Sky hub box
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Paul Pollington
(@Pollingtonp77) reported
from
Hounslow, England
@SkyHelpTeam I spoke to a member of the team and we've overcome the issue. The problem I now have is that I was told that I could mirror programs from my sky go to my TV until the box arrives, but this isn't the case.
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Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyUK Our dish has been down since STORM DENIS. The engineer finally turns up today, DOESN’T ring the bell but calls my partner who is working and leave a ridiculous voicemail about social distancing! The dish is outside! Don’t use this pandemic as an excuse #CustomerService
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Hadders 🇪🇺 #FBPE
(@chelsian) reported
from
Epsom and Ewell District, England
@Tavelocity @MQuaminasBarnet @SkyHelpTeam Yeah, they start off ok then slowly drop down to a crap speed, going to call up virgin soon to find out why ours is back to crap speed again
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Geoff Gosbee
(@geoffgosbee) reported
from
Eltham, England
@SkySports how do you get hold of anyone if you have an issue with SkyQ. I can’t seem to find a number
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
@charlotte19831 @SkyUK @BorisJohnson @SkyHelpTeam @SkyNews @BBCNews They are bloody useless, wont get a manager to call us and won’t do anything to help.
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Finchy
(@Dan_Finchy) reported
from
Eltham, England
@ElizabethG351 @SkyHelpTeam Mines constantly doing it but there's never a problem 🙄
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Hadders 🇪🇺 #FBPE
(@chelsian) reported
from
Epsom and Ewell District, England
@MQuaminasBarnet @SkyHelpTeam Feel your pain, had those issues with virgin before, not funny especially when working at home🙁
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I don’t like this @SkyUK Don’t want to help people who have been Furlough and told me they can’t get a manager to call me. @BorisJohnson the government needs to help here before we all get in to debt because of it. @SkyHelpTeam @SkyNews @BBCNews
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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John Sheridan
(@johnsub40) reported
@anneramsey740 @SkyUK Anne when sky went from normal b/band to s/fast I was advised that it was a con as no engineer came out to change anything or upgrade wiring. It was done over a phone call and done in seconds. How is that kind of upgrade only a call away? But if its any help mine is up/down 2.
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Joanne Billington-Game
(@GameJoanne) reported
@SkyHelpTeam @waynegillions I wish I was still in a position to send this damn tv back!!! Itv hub has not worked properly for weeks and weeks!! I will be expecting a refund as this is not fit for purpose. I am not getting the service I paid for!!! Furious
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Tom Maughan
(@mormsley) reported
@SkyHelpTeam hi sky. Any issues in south east London? I have technical fault showing up on my box. Connectivity seems fine.
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🇬🇧🇵🇱 Michał 🇨🇦🇺🇸
(@MichalJan_1980) reported
Hi @SkyHelpTeam. Is there any way you can fix the problems with ITV Hub. For the last three days it is not working on Sky Glass. It just crashes. For a supposed flagship service, it is becoming to be terrible. Good money wasted on poor service.
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Bouncergirl2
(@bouncergirl2) reported
@SkyHelpTeam That’s so bad why advertise on the tv then, if it’s not showing. Please could you see if another channel on sky will be showing smallville in the future? Thanks 🙏🏼
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Jordan CFC Pearce
(@jordanGP87) reported
@SkySports A poor cross! Don’t be fooled
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Omkar Satish Velhal
(@OmkarVelhal) reported
@SkyHelpTeam They said that Sky failed out on placing the order 2 months ago. My WiFi was on till yesterday and I had placed an order so it’s not my fault. This should be treated as an exception and immediate help should be enabled. My work is getting impacted for something I am not at fault
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Sharna Beckles
(@beckles_sharna) reported
@SkyUK I am so sick of constantly having to reset my sky q and mini box - when are sky going to take ownership of their problems 😡😡
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Tim Salter
(@TimSalter18) reported
@SkyHelpTeam @LTinsley08 Having the same issue
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steven kemp
(@yarpiesparrow) reported
@SkyHelpTeam I have already phoned up. Apparently it has been down since about 1400 in the area.