Sky outages and service status in Purley, England
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Full Outage Map
- Sky generated 2 outage signals in the last 24 hours around Purley, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 5, 9:47 PM GMT+1.
- Internet (53%)
- Wi-fi (30%)
- TV (10%)
- Total Blackout (5%)
- E-mail (2%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Purley, England
The most recent Sky outage reports came from the following cities: Southwark, Croydon, Banstead, Beckenham, Leatherhead, Wandsworth, Redhill, Orpington, Purley, Caterham, Fulham, Lewisham, Thornton Heath, Mitcham, and Westerham.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark
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Internet | 11 hours ago |
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Southwark
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Wi-fi | 19 hours ago |
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Croydon
|
Internet | 1 day ago |
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Southwark
|
Internet | 3 days ago |
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Croydon
|
Internet | 3 days ago |
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Southwark
|
Internet | 3 days ago |
Nearby cities with recent reports
Community Discussion
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Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Sabina Khan (@SabinaNKhan) reported from Croydon, EnglandYour automated call isn’t helping at all and redirects me to all sorts of options now. Can you please stop avoiding me and help me sort out my internet before I lose my job. @SkyHelpTeam
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⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, EnglandSo looking up online it appears the @SkyUK / @SkyHelpTeam internet might be down for a few days in Bromley. You really do suck Sky.
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Ange Gilly (@angegillis) reported from Lambeth, England@SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??
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I, Claudia (@b7xt2mw4pz) reported from Bromley, England@SkyHelpTeam You’re welcome Matt!! It’s a pity OPENREACH/KELLYS don’t strive for the same high standards as Sky!! Appalling experience with them y’day, damaging my property and have to have the router ON THE FLOOR RIGHT NEAR MY FRONT DOOR!! AWFUL 😡
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Purvee Hetamsaria (@PurveeH) reported from Camberwell, England@SkyHelpTeam I juat got off call with a skycare and thwy said they do not even know what the issue is. And they need 3 days to know the issue and then no guarantee on its solution.
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⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England@SkyHelpTeam As I said I’m not home right now and because there was no internet at home for two hours my dad was forced to go into London to work. I’d like to know why workmen turned up outside, cut wires and took a telephone pole down and we weren’t given warning.
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MrJohnSeager (@MrJohnSeager) reported from Croydon, EnglandJust seen the details for #skysports and their UK #bundesliga deal - let’s just say it’s a bad one - no 2.30 games due to 3pm uk blanket ban - no 2.Bundesliga games apart from playoffs - no mention of highlights - I have to switch to sky sports something I said I will never do
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lee duggan* (@redlee6963) reported from Croydon, England@SkySports @GNev2 is the reason I’m giving up my subscription why you got the idiot back is beyond me first class 🤡
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Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England@SkyHelpTeam Once again abdication all and any customer responsibility
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Juliet Trew (@AvWeekJuliet) reported from Merton, England@SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband
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maburte003 (@maburte003) reported from Croydon, England@SkyHelpTeam sky I’m trying to get through to some one who can deal with an issue with my box. Can you help ?
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rafael uzcategui (@rafauzcate) reported from Worcester Park, England@SamsungUK Hello JH, It's a flip4 5G... No damage at all. We bought it via @SkyHelpTeam . We now need to send it back and my partner will be with no handset for 2 or maybe 3 weeks. The handset itself it's on immaculate conditions. Still have the original clear stickers on.
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Ange Gilly (@angegillis) reported from Lambeth, England@SkyHelpTeam I bought a Google mesh system because my wifi is crap in my house. Google are saying my modem needs to be changed into bridge mode. How does one do that? Can someone help please?
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Hayden📸 (@hpsescapades) reported from Wandsworth, EnglandAnyone else around #Northcote road having @SkyUK #broadband issues?
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Danny Flo (@RetiredChav) reported from Croydon, England@Declanlyall @gilberto_keteng @SkySports So if someone lunges at you and they are never going to make the corner you are supposed to get out of their way?
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Steve (@MrMonsterMagic) reported from Redhill, England@SkyHelpTeam is there a problem in RH1 postcode? My internet has been dropping all day.
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Babajou (@RicciCastro) reported from Wandsworth, England@SkyHelpTeam any update on outage in Wandsworth area. Status page says everything is fine & no planned works listed. @SkyUK
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Silka (@silkskt) reported from Camberwell, England@SkyHelpTeam I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.
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Steve Peskett (@speskett) reported from Worcester Park, England@SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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SweetDudeUK (@SweetDudeUK69) reported@SkySports The crap era continues
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Si Lloyd 🧡#185 (@Phoenixlloydy) reported@MikeAddTravel @SkySports Saw a Verstappen one yesterday. Didn't help.
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Wesley Damian Woolfall (@woolfall56163) reported from Lymm, EnglandMy network at home does not work right i hope u look at this for lymm @SkyUK @SkyCinema Sky it seem there is an error online so know hope u fixing the failed network error am use my date from my so know to make my twitter work and roblox @Roblox
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synced (@syncedutd) reported@EdsLFC @SkySports fight your own fight you frail little *******, that ******** do you want sky to do about it
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Scott Elliott (@ScottElliott10) reported@pitpasschris @sky If this July increase is related to phone/broadband you’re likely on old copper services. If so expect a further increase in October @SkyHelpTeam should be explaining it’s due to Openreach switching off the copper network & hiking prices to double them compared to start of 2026
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Aidan (@Aidan0421) reported@RangersFC @SkySports Hope you useless bastards can get a result today. Probably the only time in history I’ll actually be cheering you on. Don’t let us down
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Mendoza (@Mendozajf4g) reported@SkySportsWSL @SkySports If she robbed me in the street, I wouldn’t know how to describe her to police! 1) I’ve never heard of her in my life 2) if I gave her name, the police would be clueless as to who she is! When did sky start covering low attendance football? They mocked it during soccer am!!
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Carl B (@CarlosS1kRR) reported@nffckez @SkySports @SkySportsPL I’m literally watching the game on SS PL ! Don’t get what your problem is
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Neil 🐝 (@LitlDrumrBoy) reported@SkyHelpTeam why is your Apple Pencil pro never in stock? Have been looking for 4 months and it’s never available to add to a purchase.
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John 🏴🇬🇧 (@John_Of_Eng) reported@leythdave @TheLobbyGobbler @SkySports I had issues with buffering at the start of this years but I put a VPN on it and it’s never skipped a beat. UK broadband providers are trying to scramble them now via your router.