Sky Outage Report in Purley, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (51%)
-
TV (27%)
-
Wi-fi (11%)
-
Total Blackout (6%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: London, Hammersmith, Southwark, Croydon, City of Westminster, Worcester Park, Sevenoaks, Southall, Hounslow, Sidcup, Welling, Wandsworth, Kensington, Redhill and Dorking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
||
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
-
topcat500
(@theresacoote) reported
from
Brentford, England
@SkyHelpTeam haven’t been able to contact to our broadband since at least 6am this morning living in the Wembley area ha9 any know issues ?
-
Eduardo Varpola
(@EduardoVarpola) reported
from
London, England
Hi guys! @SkyHelpTeam I’m having massive issues to make a connection with my server’s work, it say something about a “unsuccessful domain name resolution” please fix this ASAP, we need to work! Thanks 🙏!
-
Hayden📸
(@hpsescapades) reported
from
Wandsworth, England
Anyone else around #Northcoteroad having @SkyUK @SkyHelpTeam #broadband issues?
-
SW London Bus Driver
(@spencersuckling) reported
from
Wandsworth, England
@KimberleyeLeo why do I never get a response from @SkySports when querying a comment? 🇿🇦 🇰🇪
-
JEFFREY OSEI-TUTU🇬🇭
(@Drjot) reported
from
London, England
@SkyHelpTeam You need to wake up my broadband is not working.
-
🌟H48 Recruitment🌟
(@natalie_h48rec) reported
from
Bromley, England
@SkyHelpTeam Thank you for the response. Could I ask why the engineers are only just working on this? It’s been down for over 24 hours?
-
Ssb316
(@ssb316) reported
from
London, England
@SkyHelpTeam Please help with an issue for my Uncle. He’s reliant on Video Calls to Doctors after Chemo due to Covid. He has been informed to wait till next week. SkyQ box showing Orange light, Cables replaced, device restarted. I’ll follow up with a call tomorrow morning.
-
Imogen Powell-Shaw
(@imogenpowell) reported
from
Wandsworth, England
@OpenreachHelp Thanks for coming back to me. Yes, it’s a ‘mare. I spoke to provider this morn and they didn’t mention escalation. @SkyUK can you help please?
-
Anayat Khan
(@AKhan0o7) reported
from
Croydon, England
As soon rain hit the floor my @SkyHelpTeam is slow as they waiting for 🌧 . My Internet in South London get worse. Guys please fix this issue. Many thanks
-
Cameron Laity
(@camlaity) reported
from
London, England
@SkyHelpTeam hi. Do you have any estimated timeframe on resolving the south east London internet outage?
-
It's Jonathan
(@DontCallMeJon) reported
from
London, England
@SkyHelpTeam No. He just said “until the problem is fixed we can’t install Sky Q”. 🙄
-
🌟H48 Recruitment🌟
(@natalie_h48rec) reported
from
Bromley, England
@SkyHelpTeam Landline & WiFi down for over 24 hours in the Hayes/West Wickham (Bromley) area. Could you advise when this will be up and running again please? This is now affecting the running of my business. Please advise ASAP.
-
Sarah Martin
(@sarahMwasHudson) reported
from
Bromley, England
Nothing like working from home when you have @SkyUK …. Day 2 of no broadband and no phone …. Quality service …. Will switch to @virginmedia as soon as I can
-
Heath
(@treepassionista) reported
from
West Molesey, England
Rubbish set up service from @skyuk. Promised smooth transition on Thursday -anything but! No WiFi - hopeless when working from home- Sky TV not working. No engineer available til next week.. not impressed.
-
JEFFREY OSEI-TUTU🇬🇭
(@Drjot) reported
from
London, England
@SkyHelpTeam Absolutely terrible service from @SkyUK @SkyHelpTeam time for change
-
Matt James
(@MattJamesPHIN) reported
from
Epsom and Ewell District, England
That @lionsofficial tour was dire. Awful rugby, awful refereeing, just 3 games of scrap. Not much for either side to be proud of. Currently resenting the extortionate @SkySports fees. Well done @WillGreenwood and colleagues for trying to make it sound interesting. Wasn't though.
-
Hayden📸
(@hpsescapades) reported
from
Wandsworth, England
Hi, @SkyHelpTeam I am having #broadband issues. The connection keeps dropping. Are there any known issues in SW11 1NG area? If not, there is one!
-
MrJohnSeager
(@MrJohnSeager) reported
from
Croydon, England
Just seen the details for #skysports and their UK #bundesliga deal - let’s just say it’s a bad one - no 2.30 games due to 3pm uk blanket ban - no 2.Bundesliga games apart from playoffs - no mention of highlights - I have to switch to sky sports something I said I will never do
-
Hayden📸
(@hpsescapades) reported
from
Wandsworth, England
Anyone else around #Northcote road having @SkyUK #broadband issues?
-
Akane Vallery Uchida
(@ZeGermanShibe) reported
from
Camberwell, England
@SkyHelpTeam Internet down / intermittent in SE17. Can't even run the test, it just doesn't connect on my PC. Router lights are all green. Will this be resolved soon?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Bentson87
(@Bentson87) reported
@SkyHelpTeam hi guys. Have had no broadband for 4 days now. Need it to be able to work from home. No one even giving an estimated time of repair. Can you help?
-
Benjamin Hill
(@Benjaminfhill11) reported
@SkyHelpTeam why can’t I watch the Utd vs Leeds game in UHD? The option is there to press red button and watch in uhd and recaps but only shows the recaps? Sick of net getting service that I pay for.
-
Bentson87
(@Bentson87) reported
@SkyHelpTeam Your website continues to tell me there is no outage. Your phone line continues to tell me there is an outage and then hangs up on me. That isn’t resolving any issues or questions.
-
Saul Hudson
(@YamahaMusicians) reported
@ashokmenon1977 @SkyHelpTeam There is a wider service outage across the country Ashok. We have had no internet for 3 days. Sky are completely useless. My contract ends in April but I think under the circumstances I have the right to end that early and find a better provider.
-
Bentson87
(@Bentson87) reported
@SkyHelpTeam We don’t have a landline. When I ring yourselves I get told your aware of a problem and then get hung up on. I appreciate that you’re working on it. But surely there is@some form of timescale for the issue? So that I can make alternate plans for work?
-
Dr Scott Shaw-Smith MBE
(@DrSShawSmithMBE) reported
@SkyHelpTeam I’m not happy about this to be honest and given this issue has been known since October nearly 6months now it’s not acceptable
-
Ashok Menon
(@ashokmenon1977) reported
@SkyHelpTeam I’ve already done all of that. Is there a wider service outage in Stockport?
-
Brian Johnston
(@eabgj01) reported
@SkyUK My MySky app is Not working since Friday.
-
Have United Scored From A Corner Yet
(@Unitedcorners) reported
That's what @SkySports get for counting our 139th corner as 0 goals before we'd even taken it. Never in doubt 👀 #MUFC #MUNLEE
-
Craig Allen
(@allenca1982) reported
@markgoldbridge @SkySports and this is why Sherwood is a failed Manager. Maybe get some pundits that know about actual don't have an agenda. Varane is so many levels above Maguire it's shocking. . . Maguire has NO PACE so will never be a top CB