Sky Outage Report in Purley, Greater London, England
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Purley come from postal codes CR8 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
Problems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at Sky
Sky is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (46%)
- TV (30%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Purley, England
The most recent Sky outage reports came from the following cities: Southwark, Brentford, Wandsworth, London, Woolwich, Hounslow, City of Westminster, Croydon, Hammersmith, Fulham, Southall, Coldblow, Bexleyheath, Greater London, and Purley.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark
|
Phone | 20 minutes ago |
|
Brentford
|
Internet | 8 hours ago |
|
Wandsworth
|
Internet | 12 hours ago |
|
London
|
Internet | 12 hours ago |
|
London
|
Internet | 13 hours ago |
|
London
|
Internet | 14 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Charlene (@Peachey_79) reported from Wandsworth, England@SkyHelpTeam No at the end of the steps I get a blank page that’s the problem 😤
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Keiran Betteley (@kbetteley) reported from London, England@Elpifco3 @coleddievickers @bluesam33 @SkySports Surely makes more sense for us to accept that no one could have foreseen this and just cancel the season out of respect for the thousands who died. Terrible shame for the red lot from across the park but you win some, you lose some... couldn’t happen to s nicer bunch...
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Mark 🌈🏳️🌈 (@markselondon) reported from Lambeth, England@SkyHelpTeam hi, my sky subscription ends today and I haven’t received any packages to send back my QBox and mini QBox. I don’t want to be charged for keeping them can someone help please.
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eric is qaranstreaming 🇨🇦🇵🇹🏴 (@EricFC_ttv) reported from Camberwell, England@SkySports how about you get the rights for the Belarusian league. We all miss football this would help!!
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Ken Smart (@ken_smart) reported from Bromley, England@SkyHelpTeam interested in service quality in BR2 very intermittent.
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Ellie ..† (@elxliee) reported from Kingston upon Thames, England@SkyHelpTeam hi my broadband is down at Kt12sa, is there any issues as I’m working from home and cant get back online
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Anna Fergusson (@FeistyFifties23) reported from Kensington, England@SkyHelpTeam I am having problems with my set top box in that it does not have internet connection.
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Philip Collins (@PhilipCollins24) reported from Richmond, England@barbedquill @WillGreenwood @matt9dawson @lionsofficial @SkySports Good point. Never noticed that before.
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Charlene (@Peachey_79) reported from Wandsworth, England@SkyHelpTeam When I go to the link and do all what it says and it asks if it works, which it doesn’t , it just takes me to a blank page so there is no further help
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Christopher Golds (@chrisgolds) reported from Lambeth, England@tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄
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Ashley James (@ashleyljames) reported from Wandsworth, England@citythameslink1 @SkyUK I want to cancel my movies subscription but I won't let me do it online. Says I need to call!
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Jonathan (@mrjonnyrimmer) reported from Wandsworth, England@SkyUK I appreciate there are plenty of more serious issues afoot, but attempting to remove an expensive package from my subscription is impossible if you insist I have to call. When I do you advise you can’t take my call. Blatant attempt to trap customers ... pls resolve
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Matt Lawley (@mattlawley703) reported from Croydon, England@SkySports No problems with that whatsoever. You can’t start a new season when there’s just 8/9 games left. Play 2-3 games a week.
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Veronica Van Muyen (@verona_vm) reported from London, England@SkyHelpTeam our WiFi has been down (London) since yesterday morning, tried everything imaginable, followed instructions, unplugged everything and plugged it back in, restarted, to no avail.
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Christopher A. Hamer (@chrisahamer) reported from Kingston upon Thames, England@_alexwalton @SkyHelpTeam Great customer service there, especially as cutting people off during the COVID 19 outbreak seems terribly sensible.
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Alan Back (@ARBack1) reported from Richmond, England@WillGreenwood @matt9dawson @lionsofficial @SkySports I was there for the Durban test. Never forgotten
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scott (@scottherne01) reported from Hounslow, England@SkyUK if someone doesn’t call I will cancel my direct debit. Conking people and making impossible to speak to someone!!
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Charlene (@Peachey_79) reported from Wandsworth, EnglandWhy is it so difficult to get help from @SkyHelpTeam .. my sky Q won’t connect to my Sky hub box
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Mark 🌈🏳️🌈 (@markselondon) reported from Eltham, England@SkyHelpTeam Hi, when do I receive my packages to return my sky q box and mini box. I’m not getting any help from sky and if I’m billed for the non-return sky equipment I will refuse to pay.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Debbie Gordon (@Gordonomics) reported@SkyHelpTeam Yet again, broadband problems! Wi-fi been flaky all evening. Why do I have to turn to Twitter rather than getting a dm on my account??
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David Allen (@DaveA_2013) reported@SkyHelpTeam @DuddyFiona Any updates Sky no internet or access to other viewing platforms due to lack of internet connection all evening, have tried customers service and told dept is closed! Hope it is back online before work tomorrow
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rohan🦋❄️ #f3f3🖤🕊 (@rcklssCOD) reported@SkyHelpTeam FIX YOUR INTERNET
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Zowie Collier (@ZowieCollier) reported@SkyHelpTeam Still down in our area. No need for the standard pre-written response!
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David Odgers (@DDodgers69) reported@AliJaved29 @SkyHelpTeam Having the same issue.
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Hayley (@HazzaB76) reported@AllxToxMyselfx @SkyHelpTeam I agree. My #superfastbroadband that I pay for, is never super fast! And now this?!
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AFC_OLLIE (@olliesinclair47) reported@SkyHelpTeam Your so crap
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SkyIsPoggers (@zoomisepic) reported@PedroPioLopes1 @SkyHelpTeam my internets too slow for that to load LMFAO
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nuala (@nuala10) reported@SkyHelpTeam Any chance you can fix this. Totally unacceptable
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Rob P (@rkpdagger) reported@SkyHelpTeam Every time I spend ages rebooting everything and disconnecting and reconnecting and it turns out it’s not a fault I can fix anyway.