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Sky outages and service status in Purley, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 5 outage signals in the last 24 hours around Purley, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 21, 1:00 AM GMT+1.
  • 60% Internet (60%)
  • 27% Wi-fi (27%)
  • 6% TV (6%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 21: Problems at Sky

Sky is having issues since 01:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Purley, England

The most recent Sky outage reports came from the following cities: Southwark, Redhill, Wandsworth, Warlingham, Croydon, Sutton, Tadworth, Leatherhead, Caterham, Blackheath, Banstead, Beckenham, Orpington, Purley, and Fulham.

CityProblem TypeReport Time
Southwark Wi-fi 6 hours ago
Redhill Wi-fi 14 hours ago
Wandsworth Wi-fi 22 hours ago
Wandsworth Internet 23 hours ago
Southwark E-mail 23 hours ago
Warlingham Internet 1 day ago

Nearby cities with recent reports

Croydon

9 recent signals

1 day ago
Southwark

5 recent signals

6 hours ago
Wandsworth

4 recent signals

22 hours ago
Redhill

1 recent signals

14 hours ago
Warlingham

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • MattJamesPHIN
    Matt James (@MattJamesPHIN) reported from Epsom and Ewell District, England

    That @lionsofficial tour was dire. Awful rugby, awful refereeing, just 3 games of scrap. Not much for either side to be proud of. Currently resenting the extortionate @SkySports fees. Well done @WillGreenwood and colleagues for trying to make it sound interesting. Wasn't though.

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam There is no button that says ‘yes I need more help’ I have spoken to the ‘mobile team’ this morning and they are utterly useless

  • RetiredChav
    Danny Flo (@RetiredChav) reported from Croydon, England

    @Declanlyall @gilberto_keteng @SkySports So if someone lunges at you and they are never going to make the corner you are supposed to get out of their way?

  • 9ElmsArtsRev
    Nine Elms Arts Ministry - Rev. Betsy Blatchley (@9ElmsArtsRev) reported from Wandsworth, England

    Loving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and unnecessary in a T20 of this calibre #SuperKent #t20finalsday #VitalityBlast

  • LauraGreenawa12
    Laura Greenaway (@LauraGreenawa12) reported from Merton, England

    @BeckyEverson @SkyUK @virginmedia Nope, virgin always lagging or down completely, have to reboot or switch between 2g or 5 g

  • Jmariom86
    J- Blüdhavens guard (@Jmariom86) reported from Eltham, England

    @SkyHelpTeam hi, I've had no fibre optic Internet since 9am today - have checked the service via the app and it seems to be OK - any help?

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam Unacceptable..once again abdicating and responsibility for q customer

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam No.. It's all @OpenreachHelp fault so Sky can't possibly take an responsibility for their customers... Great service isn't it ?

  • MRMyates
    Matt (nee Reggae) Yates (@MRMyates) reported from Hooley, England

    Somebody deleted my recordings of #righteousgemstones season2 on the @SkyUK box and there is no eps at all on catch up! What’s going on @SkyHelpTeam?! Help me! 🙏🏻

  • Joybalfe
    Joy Balfe (@Joybalfe) reported from Whyteleafe, England

    @virginmedia absolute p- take on price charges £8.50 extra in this current climate. Shoddy service - time to believe in better @SkyUK

  • midwifehippie
    Laura Bridle she/her (@midwifehippie) reported from Bromley, England

    @SkyHelpTeam my broadband has been down 3 days now ++ can you help/refund

  • LorraineThorn
    GingerLolz (@LorraineThorn) reported from Merton, England

    @SkyHelpTeam Yes, local issue reported, which could take up to 2 hrs to resolve (I first got this response when I checked at around 10pm last night) thanks for your quick response!

  • CraigWiIIiams
    Craig Williams (@CraigWiIIiams) reported from Camberwell, England

    @SkySports this is nonsense. Not one player went anywhere near him to console him after the Musiala/penalty **** up. Clearly a disconnect.

  • silkskt
    Silka (@silkskt) reported from Camberwell, England

    @SkyHelpTeam I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.

  • ciarale01
    Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England

    Surely I cannot be the only person in the universe that is having major Sky Broadband Internet problems today! @SkyUK #SkyBroadband

  • AKhan0o7
    Anayat Khan (@AKhan0o7) reported from Croydon, England

    As soon rain hit the floor my @SkyHelpTeam is slow as they waiting for 🌧 . My Internet in South London get worse. Guys please fix this issue. Many thanks

  • justvickyxox
    justvickyxox (@justvickyxox) reported from Merton, England

    @SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.

  • sid_sollis
    Sid Sollis (@sid_sollis) reported from Bromley, England

    @andy_harnett @SkySports He’s terrible

  • sarahMwasHudson
    Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    Nothing like working from home when you have @SkyUK …. Day 2 of no broadband and no phone …. Quality service …. Will switch to @virginmedia as soon as I can

  • SabinaNKhan
    Sabina Khan (@SabinaNKhan) reported from Croydon, England

    Your automated call isn’t helping at all and redirects me to all sorts of options now. Can you please stop avoiding me and help me sort out my internet before I lose my job. @SkyHelpTeam

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • blackburnLiam1
    Liam Blackburn (@blackburnLiam1) reported

    @SkySports Parading a title they haven’t won yet is peak Arsenal. One bad night against PSG and it’s a very awkward bus ride.

  • humantorch1036
    Johnny Storm (@humantorch1036) reported

    @SkyUK Is your broadband down? Can't get anything on tv or phone.

  • Mymanswann
    Steve Marshall ⭐️⭐️ (@Mymanswann) reported

    Carragher is the worst pundit. His hatred towards Chelsea is unreal. Can’t hide is biased towards whoever Chelsea play against. @SkySports surely your higher ups can’t actually enjoy listening to his crap

  • JDexmanppd
    JDexman (@JDexmanppd) reported

    WTF is this nonsense, @SkySports interviewing players during the game, stop it immediately.

  • julie_trudgill
    Julie Trudgill (@julie_trudgill) reported

    @RobGemmell1 @SkySports That was ludicrous. I have never seen a player interviewed during a game!

  • simba_mudonzvo
    Simba 'The Marketing Millionaire' Mudonzvo (@simba_mudonzvo) reported

    Save this tweet: Skysports & Jamie Carragher are going to be left with an egg on their faces when Slot is sacked very soon. The standards "the heavy metal football" that Mo Salah refers to are the ones thay Salah & Co maintained after Klopp left and won them the PL. Salah & other senior players have had to watch those "standards" get dismantled by Slot.. After we won the PL against Tottenham, it was clear that they were in "holiday mode" & us the fans collectively gave them a pass. Pre-season is when we realised something could be wrong. It wasnt an impressive Pre-season that got you excited about the season ahead. Even during pre-season I & other's had no clue on Wirtz's proper position, whether the team will be built around him, what alternative formations we would use to deal with low block, high pressing teams etc. All we got from preseason was that Rio Ngumoha if developed and handled with care he would explode on the scene. Then the season started, although we were winning with last minute goals, a worrying pattern had emerged, start well for a few minutes, then concede goals out of nowhere and then score a lucky last minute goal. This was the case first 7 games. Then the inevitable losses & bad games came thick n fast. Nothing improved, the midfielders weren't running enough, no protection for Konate and Van Dijk, no clear position for Wirtz to be effective and instead of fixing it what does Slot do? Throws a living Premier League & Liverpool legend in Mo Salah under the bus. Salah thought FSG, higher ups & Jamie Carragher would come to his defence, they didn't! Skysports loving the drama for views, stirred it up and still do. And in all this drama, no one cares one bit about us the Liverpool fans! The boos are not directed at Mo Salah, the team, they are directed at Arne Slot, FSG & Carragher.. Notice how they casually dismissed the fans and the booing of Arne Slot. Even Arne Slot has the i-won-the-PL-in-my-first-year arrogance of being dismissive of the boos. Not once did he acknowledge that the boos where directed at him, & were about him. He gave excuses, it was the team, it was the opposition playing low block and lately it was taking an injured Rio off. Skysports & Carragher didnt say much. Jamie Carragher doesnt realise Sky spends over a billion dollars to sponsor the premier league, and they need drama, to earn more money and a profit from advertisers. They could not care one bit about future of Liverpool. Other teams have changed managers to save their seasons and futures, Man Utd sacked Amorim, & saved their season and now will enjoy CL football. Tottenham sacked their managers. Chelsea sacked their "yes" men managers after they realised it doesnt work and have appointed Alonso who was our first choice, was wrongly sacked at Real Madrid and will have a good 2 to 3 seasons before he leaves. All in the while FSG, Carragher and Slot himself keep rage baiting the fans by saying SLOT IN. The players know standards have slipped, the players are supporting Mo Salah, the message is clear, but then again Carragher, Sky Sports, FSG do not care about what we think. Make no mistake, the arrogance and low standards set by Arne Slot won't be magically solved by new transfers or a pre-season. Look what has happened to Florian Wirtz, Konate, McAllister, even Gakpo. They have regressed 10x backwards and got worse. You don't need a crystal ball to tell you that Slot will be sacked soon, they will try to appease the fans and get Gerrard in, but the standards are so low, and other teams would have improved so much that Gerrard will be left exposed. The season will be a write-off again! And for the next 3 to 5 seasons we will be told by Skysports & Jamie Carragher that we are in transition, and that top 4 is the best and realistic goal. How on earth has Slot destroyed the foundations laid by Bob Paisley and co and restored by Klopp, in just 1 season?? We can avoid all this if we get the appointment right. Either Enrique or Klopp

  • PenelopeMcghie
    penelope mcghie (@PenelopeMcghie) reported

    @WeAreOpenreach the @SkyUK chat bot booked an engineer to sort out our sudden loss of Internet, how can we find out when an engineer will do the job? Your text message re booking had a support link but when we click it says Bad Gateway.

  • JamieAB77
    Jamie (@JamieAB77) reported

    Can someone tell me what ******** Micah Richards is talking about please @SkySports it’s like listening to a 12 year old.

  • Gooner_Bri
    Brian Parker 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇺🇦💙💛 (@Gooner_Bri) reported

    @SkySports The worst era of F1...

  • Poodlepupboy
    Antonio (@Poodlepupboy) reported

    @TimD2704 Being given game changing decisions week in week out. Cancel @SkySports