Sky Outage Report in Purley, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 19: Problems at Sky
Sky is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: Southwark, Brentford, Redhill, London, Croydon, Hammersmith, City of Westminster, Worcester Park, Sevenoaks, Southall, Hounslow, Sidcup, Welling, Wandsworth and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
||
| Brentford |
Internet | |
| Redhill |
Internet | |
| London |
Internet | |
| London |
||
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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L_E Toffee
(@L_EToffee) reported
from
Epsom and Ewell District, England
@ShrewUnlimited @Charliesteven33 @SkySports How on earth could you possibly know that the vast majority of people support it if they don't show it, clearly highlighting the utter nonsense of that argument.Its a very simple gesture, if someone is not willing to support the message i'm absolutely certain i know what they are
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Kiri & kostas
(@kirikostas) reported
from
Wandsworth, England
@SkyUK I am not paying £70 so I can speak to an automated call system and sending me a txt to go on line to resolve any issues when the issue I have is my broadband connection a bit ridiculous is in it
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Tammy Mann
(@missTmoon66) reported
from
Richmond, England
@SkyUK how do I recover my skygo login details?
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Lisa Woodman
(@Lewoodman) reported
from
Merton, England
@SkyHelpTeam have direct messaged if you can help ASAP
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
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Mark Phillips
(@wondermouse) reported
from
Hammersmith, England
@SkyHelpTeam trying to help an elderly lady reset her sky PIN. It failed to do from Sky box. Went online but couldn’t link her account number to sky ID. 1/2
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Gokhan Vardar
(@GokhanVardar1) reported
from
Kingston upon Thames, England
Can @SkyUK @SKYbroadbandPH @SkyNews can reinstate my landline and broadband. Don’t have both services for awhile and can’t get any help.
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Billy Best
(@billybest99) reported
from
Bromley, England
@SkyUK can you contact me about adding anytime talk to my package please. Every time I call you the automated service hangs up.
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fraser
(@_fraser_s) reported
from
Epsom and Ewell District, England
@SkyUK house move.... TV engineer 8-5 call out, arrived at 4.30pm with no contact all day to confirm the time, helpful! Internet should have gone live yesterday any time until midnight and nothing after waiting 2 weeks! Terrible service Sky
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Citizen of nowhere
(@ingoiolo81) reported
from
Merton, England
I started watching #Cobra. Ok, solar flairs and ******* Home Secretary are credible, but a competent moderately sympathetic Tory PM? Come on @SkyUK, that’s ridiculous
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The Lady
(@French_Fancies) reported
from
Banstead, England
@SkyUK It’s ridiculous, I have an issue with my hub I cannot speak to a person I’ve gone through all the tests online and the link and that’s it brick wall up,as soon as I can leave sky I will do!
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Mark Phillips
(@wondermouse) reported
from
Hammersmith, England
@SkyHelpTeam 2/2 website said call 0344 241 1280 this just sends us back to web again! Please help as she can’t access recordings on her sky box!
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Stuart Bailey
(@stuartbailey276) reported
from
London, England
@SkySports Has never deserved an England cap. Far too many mistakes and championship at best.
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The Lady
(@French_Fancies) reported
from
Banstead, England
@Ford8643 @SkyUK Honestly! It’s ridiculous… My next step will be a formal complaint as I am meant to be working from home!
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Truda Spruyt
(@TrudaSpruyt) reported
from
London, England
Just having the worst kind of Kafkaesque nightmare with @SkyHelpTeam - hours and hours and hours wasted trying to upgrade broadband and no further forward
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Mark Jones 🇪🇺 #rejoinEU
(@scubashotz) reported
from
Lambeth, England
@SkyUK my phone and broadband are not working. I can’t get through to a human on the phone and your site keeps telling me there is a problem. Why can’t I actually speak to someone?
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Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK Are there problems in the SW2 area today? Terrible internet access.
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Kal
(@GoonerKal) reported
from
Eltham, England
Ok, so I decided to pay the £14.95 @Arsenal @premierleague @SkySports your coverage has been awful. Where is the post-match discussion or analysis & interviews? Shameful that you demand a payment for a sub-standard product. No production value at all.
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Aman S Heer
(@MachoAman) reported
from
Southall, England
@SkyUK pathetic customer service and a company run by idiots not knowing what they are doing and how to communicate. Embarrassing!! CEO complaint pending.
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ralph
(@twotsky) reported
from
London, England
So I pay monthly for @SkySports to watch football. But you've decided to thats not good enough and elevated #ARSLEI to "Box Office" and £15 absolute liberty. Using the pandemic for slow creep towards pay per view. You can stick it.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Sandy cutts
(@Sandyswfc) reported
@SkyHelpTeam hi please help. My BB is not working right. Our TV is buffering, constantly. I work from home and the line is dropping.i pay£91 pm. I cannot cope with this service.i have done the online tests . my bb is not fit for purpose. Help
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Caro Rosso
(@Naby_Lass) reported
@unbeara6leacp @SkyUK Tried it and re-set the box. It’s literally one channel down! 🤬
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Anders
(@Sly_MUFC) reported
@r692mills @SkySports The players complained about this, and they tried to fix it. Not surprised Skysports are making a headline that doesn’t fit with the article or the actual words uttered by Ole.
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Caro Rosso
(@Naby_Lass) reported
@SkyHelpTeam Yep. Then I called your guys and he said it was a BT problem if it was just channel 414/BT sports 2. Called BT my a/c is fine and they did some checks and it’s definitely a SKY/satellite problem. What now? I’ve missed an entire half of the game!
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Nick Lockyer
(@NickLockyer) reported
@SkyHelpTeam Nope it’s not routing packets the line is up. 0 packets in or out over WAN interface. Forget trying to fix it for me. Just report it to your NOC
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Ayaz Merali .
(@MeraliAyaz) reported
@Naby_Lass @SkyUK Ok seems to be a signal problem as I too here in Africa am having problems
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CR8856
(@cr8856) reported
@SkyHelpTeam @ReeceCawley5 Yes but we need the internet to work to get access to the help section. It's an absolute joke
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I canny handle this no more
(@noredCSFC) reported
@lewgrainger @SkySports Cause women can't do **** all without some ******** saying dumb ****
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Dai Davies
(@daidavies1969) reported
@SkySports How is it bizarre? Red on red is camouflage from pitch level, from the stands much less of a problem, surely sky sports can that.
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Sattapaal
(@sattapaal) reported
from
Hillingdon, England
@Naby_Lass @SkyUK ****. Do you have access to the BT sport's app??