Sky Outage Report in Purley, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at Sky
Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: London, Wallington, Brentford, Orpington, City of Westminster, Croydon, Hounslow, Southwark, Hammersmith, Mitcham, Isleworth, Sidcup, Kingston upon Thames, Southall and Carshalton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Wallington |
Wi-fi | |
| London |
Internet | |
| Brentford |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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🐺FinleyTheFloof🐺
(@FinleyTheFloof) reported
from
London, England
@SkyHelpTeam sky WiFi sucks so bad around here rm8 area so slow please fix
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Mikei. Hall
(@The_Dark_knght) reported
from
Kensington, England
@SkySports we hear Man City’s Mendy in the news but what about Everton‘s Gylfi Sigurdsson why is he never mentioned is it because he’s white?
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Jacqui Lowe
(@jacquilowe) reported
from
London, England
@SkyHelpTeam No B/band since 30th, team say system won’t let them book engineer ‘because it’s an outage’. Know this is resolvable because engineer visited neighbour on 31st - fixed in 5 mins flicking switch on the road.
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LittleLondonWhispers 💙
(@londonwhispers) reported
from
Kensington, England
I don’t often rant but @skyuk the 9 hrs we’ve wasted with your customer service is a joke. I’ve been a customer of yours from day 1 how on earth do you cancel someone’s broadband & tell them you can’t reinstate it until December 31st #WFH
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Martin O'Rourke
(@martinjorourke) reported
from
Wandsworth, England
@SkyHelpTeam hi, is there an outage in SW17?
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xxx
(@Fabs11111111) reported
from
Kensington, England
@SkyUK I'm a gold member And still waiting for my refund more then 1 week know and the operators keep on saying its been refunded to my credit . Operators should listen to customer and not do what they won't
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Martin O'Rourke
(@martinjorourke) reported
from
Wandsworth, England
@SkyHelpTeam hi, my phone line has been down for 3 weeks, I've tried everything online to fix it but it's still not working, how can I speak to someone?
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Mark S
(@Mark_BarkingFC) reported
from
London, England
@SkyHelpTeam @SkyHelpTeam are there broadband issues in IG11 , very slow and tv saying not connected
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Mary 🍒 Ben Chilwell simp | لويس 💖
(@maryyasmine) reported
from
Kensington, England
@LunaForeverr @JamilaJemstone @SkySports Because we know Sky prefers when people are horrible to each other, textbook Murdoch
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Mark S
(@Mark_BarkingFC) reported
from
London, England
@SkyHelpTeam Need more help here William , test says everything is fine , tv box says no connection, tried the reboot no joy
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xxx
(@Fabs11111111) reported
from
Kensington, England
@SkyHelpTeam Att Nathan Not working. So every bit oF money is crushal to me If specific instructions are given froM a customer for a date this shoUlD be accepted last month was fine But unfortunately this month was not equals I asked the operative serial times why u never toOk the mon
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LF
(@LouKF93) reported
from
London, England
@SkyHelpTeam Lots of static and scrambled picture and then switches off saying satellite signal is not working.
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Ange Gilly
(@angegillis) reported
from
Lambeth, England
@SkyHelpTeam I bought a Google mesh system because my wifi is crap in my house. Google are saying my modem needs to be changed into bridge mode. How does one do that? Can someone help please?
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Babajou
(@RicciCastro) reported
from
Wandsworth, England
@SkyHelpTeam any update on outage in Wandsworth area. Status page says everything is fine & no planned works listed. @SkyUK
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Danny Flo
(@RetiredChav) reported
from
Croydon, England
@Declanlyall @gilberto_keteng @SkySports So if someone lunges at you and they are never going to make the corner you are supposed to get out of their way?
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xxx
(@Fabs11111111) reported
from
Kensington, England
@SkyHelpTeam Equals. I complained. Via to me complainIng I clOsed all accounts down And spoke to Sky And said I'm not happy I got to pay only for the sim for a few months then Back to normal price there no reduce nothing still not happY My name is mr fabio. Freemantle
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Ange Gilly
(@angegillis) reported
from
Lambeth, England
@SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??
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Joy Balfe
(@Joybalfe) reported
from
Whyteleafe, England
@virginmedia absolute p- take on price charges £8.50 extra in this current climate. Shoddy service - time to believe in better @SkyUK
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xxx
(@Fabs11111111) reported
from
Kensington, England
@SkyHelpTeam GooD afternoon Nathan Thank for reaching out to Me Ok so 2 things So the problem was on the 7th of this month my tv and broadband taken And the mobile was not taken on the 7th I gave specic instructions cause last year in Feb I had a very bad accident. Know I'm much better
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Danny Flo
(@RetiredChav) reported
from
Croydon, England
@TravisShawuk @SkySports I think you'll find that anyone with a brain can see it was a unfair advantage. heavily worn hards against brand new softs! It didn't matter how much Lewis fought, he could never win.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Hazel Clarke
(@angelkiss1975) reported
@LeighNicholson @SkyUK @bt_uk Totally agree we have nothing but problems with it!
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Paul
(@Mugsy0151B) reported
@JimClay23873610 @Soctty123 I support tranmere I dgaf if klopp wins the raffle at the school fair tbh mate I just see what I see And I see that the whole premier League is the worst league in the UK Money after money after money, all hyped to hate by skysports They even turn own against own .....
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James
(@jmstern84) reported
@SkyHelpTeam Hi there. Live TV is fine. It's just On Demand is slow and laggy. The network is randomly d/c and reconnecting every 30sec or so and also randomly the image shrinks, moves to the top left, bottom left, bottom right, top right, and then the box resets! Maybe a dodgy box?
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Andy
(@Leedsboy22) reported
Mad it's easier to get coverage of a Leeds game in the usa or any premier league for that matter even on Saturday 3pm no tv coverage around in the uk but usa have it all then our own country has **** all we all pay stupid money to see hardly any sport's @SkySports @BTsports
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Daniel
(@D230191) reported
@SkyHelpTeam Hi, I’m looking to find out why my internet keeps dropping? I tried contacting but always get unavailable whenever I phone, checked my area for an outage but says it’s fine, becoming a joke, can use it for few minutes and then cuts out, waste of money this broadband.
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Trebor F
(@Treborf67) reported
@btsport @btsportfootball What a crock of **** Palace v Brentford unwatchable due to interference Fulham v Brighton unwatchable due to interference @SkySports Watford v Boro no problems
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Norman MacSween
(@normanmacsween) reported
@SkyUK have you ever considered a child friendly remote for any of your box's? Even having the battery compartment secured would be a big help. Or an option to lock the buttons. Just a thought
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LordLoveRocket
(@nath_fag) reported
@SkyHelpTeam @skytv been sat at the computer waiting for one of your "experts" to become available to send me a message all day. This service closes at 19:30 by which time I'll have sat waiting for over 6 hours. Totally unacceptable, shocking service 😡😡😡
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Al Keeler
(@AlKeeler17) reported
Even for @SkySports this commentary is bad, so one sided. It's normally bad against #boro but this is horrid. #WATMID
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Nathan Richardson
(@NathRNath) reported
@paulmcloskey @SkyHelpTeam @virginmedia Both help teams are a ******* joke. One doesn’t help you and the other barely speaks English