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Sky Outage Report in Purley, Greater London, England

Why is my Sky service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Purley come from postal codes CR8 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Purley, England

The most recent Sky outage reports came from the following cities: London, Caterham, Southwark, Brentford, Wandsworth, Woolwich, Hounslow, City of Westminster, Croydon, Hammersmith, Fulham, Southall, Coldblow, Bexleyheath, and Greater London.

CityProblem TypeReport Time
London Internet 5 hours ago
Caterham Total Blackout 8 hours ago
Southwark Phone 9 hours ago
Brentford Internet 16 hours ago
Wandsworth Internet 20 hours ago
London Internet 21 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • itsOfficialTC
    KAZI OMAR | TC (@itsOfficialTC) reported from Kingston upon Thames, England

    .@SkyUK why would you not let folks stream HD on SkyGo Extra even though we pay extra for HD.. The stream is already there when viewing it on @NOWTVSport just fix it already 🤬😡 #skygo #SkyUK

  • jedredshed
    Ryan Mortimer (@jedredshed) reported from Richmond, England

    What a frustrating service @SkyUK After several calls for my TV / Internet not working, all that they can offer is an engineering visit on the 3rd Nov, this was first reported a week ago. Been told as I’m not in contract they suggest I look elsewhere for another service provider

  • rexrayy
    Alexa A. (@rexrayy) reported from Wandsworth, England

    @Ofcom @SkyUK @SkyHelpTeam i will legit throw my TV out my ******* window if you don’t change that #SkyHub ad (w/ the Beachboys song). it airs every 10 mins. pretty sure i have PTSD now. pls fire your marketing team bc I’ll never be able to listen to the Beachboys ever again

  • itsOfficialTC
    KAZI OMAR | TC (@itsOfficialTC) reported from Kingston upon Thames, England

    @SkyHelpTeam Honestly, NO. That is not the quickest way to deal with Sky Apps because it did not give me any results. Sky is purposefully not streaming HD through SkyGo. And before you comment about my internet speed, I guarantee it is 10x faster than what Sky Broadband does. Fix it!

  • glenoglaza1
    Glen Oglaza (@glenoglaza1) reported from Croydon, England

    Neville is actually apologising because #Arsenal have scored !! “I’m sorry for those at home “ 😡1-0 to The Arsenal 🎼🎼now the #SkySports commentators are willing Liverpool to score ! And look, they have 1-1 DAMN !#COYG good save Leno but Mane tap-in in the rebound

  • phiebramley
    sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam hi my broadband has been awful all day! I’ve done the usual steps turning off and in again, unplugging wires and plugging back in, i use a micro filter, I’ve tried changing the wireless channel, I tried doing your diagnostic tests but that’s down, and your website

  • VialliChelseaFC
    Vialli's Chelsea FC (@VialliChelseaFC) reported from Bromley, England

    @sammydrogba @SkySports Moments before Christensen was chasing down, Kepa was some distance away from his line and I wasn’t sure why he needed to be that far up when at that point before Henderson’s long ball?

  • zarascakes
    Zara (@zarascakes) reported from Croydon, England

    @SkyHelpTeam @RajBaddhan Same issue in Croydon it's only on the itv HD channel that's off!

  • VialliChelseaFC
    Vialli's Chelsea FC (@VialliChelseaFC) reported from Bromley, England

    @sammydrogba @ChessyHour @SkySports I honestly believe if ***** was unable to play while Mendy is self isolating, Cech would actually come out of retirement to help an old mate out lol

  • Sandybruce_291
    Sandy Bruce (@Sandybruce_291) reported from Tandridge, England

    @SkyHelpTeam So this is still an issue - presume you will be refunding a proportion for missed viewing caused by this?

  • SuganPalanee
    Sugan D Palanee (@SuganPalanee) reported from Kingston upon Thames, England

    @SkyHelpTeam - one and half hours waiting for help and still going.

  • jedredshed
    Ryan Mortimer (@jedredshed) reported from Richmond, England

    @Falconfoxfire @SkyUK @SkyHelpTeam Thanks for the number Paul will give it a go tomorrow. These guys are awful

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    Waking up on Mondays is always horrible but even worse is when none of the sky boxes appear to be working in the house. I’ve tried switching them all off at the mains, reconnecting each mini box to the Main Q box & still nothing. I’m not in the mood for this @SkyUK @SkyHelpTeam!

  • ffc2004
    Billy Murphy (@ffc2004) reported from Osterley, England

    @SkyHelpTeam Due a call back today RE an ongoing issue with my home move (which is tomorrow) but had nothing yet and cannot get through to anyone to discuss, can you please help

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @SkyUK @SkyHelpTeam hi my sky Q box isn’t working. I’ve turned everything on and off again and still nothing works. Nothing on the sky Q box or the mini boxes. Please fix!

  • timmymc
    Tim McLoughlin (@timmymc) reported from Merton, England

    @SpursIrish @SpursOfficial @SkySports The fact that this has never happened before seems to have escaped their attention

  • sharl4nd
    Rob Sharland (@sharl4nd) reported from Lambeth, England

    @SkyHelpTeam hi there - my internet has dropped totally since last night in Lambeth, London. Is this a known outage?

  • philclarke0170
    Phil Clarke (@philclarke0170) reported from Halstead, England

    @SkySports #goalsonsunday how irritating is this presenter??? Calm down just a bit mate it’s 9.30 on a Sunday morning.

  • ___Kiran
    Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • The_Dark_knght
    Mikei. Hall (@The_Dark_knght) reported from Kensington, England

    @Tommy42314 @SkySports In charge of what ? One signing when the team is lacking a Centre half , left back , Right sided attacker there is a lack of depth when players are injured there are no replacements just bad planing And strategy

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • RRS91718
    Robert 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿⚽ (@RRS91718) reported

    @SkyHelpTeam why is my sky app not working properly. Will not let me see my sky VIP. Second time I have asked. No reply so far

  • ljnicholls74
    leighnic74 (@ljnicholls74) reported

    @thespursweb There's a lot of media (skysports,sun,talksport)who have been attacking spurs AND selling Kane for years. A lot of these media also fail to report that city are once AGAIN under investigation for cheating ffp rules (EPL) . It's not for spurs to constantly correct the media

  • bereadyforanyt1
    bereadyforanything (@bereadyforanyt1) reported

    @SkySports Got to be a better game and stick to time as last week was painful! Sooooo slow

  • William40264735
    William E (@William40264735) reported

    @SkyHelpTeam is there any issue in the dudley West midlands area as my sky broadband has gone down?

  • Sional221
    DayMan (@Sional221) reported

    @simonw2811 @Yellow50002 @SkySports Holy guacamole, they are some serious accusations, especially considering they are both 100% completely false and I have never slandered any footballer of any race in my life, nor would I post race baiting comments, my only gripe is with people like you as a matter of fact.

  • RussellWJMathe2
    ForRealForSure (@RussellWJMathe2) reported

    @Tottenham_Feed @SkySports I hope that Kane we give the whole coaching staff ....a tasty verbal dressing down and a kick up the backside They've been dreadful and so has a pathetic Mr. A Gold

  • Maid64936427
    Maid (@Maid64936427) reported

    @SkySports We all gone off football. The kneeling did it. Dont buy tickets or merchandise. The obscenity of the money rolling around in it smells bad. So.many other sports so.much more exciting

  • mattmaytum
    Matt Maytum (@mattmaytum) reported

    @SkyHelpTeam is there a broadband outage in ME8?

  • CountryMac8
    Sassenach (@CountryMac8) reported

    @simonw2811 @SkySports @LutonTown Feel like this isn’t really an honest question, but still feel myself being reeled in…difference in your argument is taking the knee was a direct response to BLM protests. There’s BLM banners in grounds. BLM ads on sky/bt. Not saying that’s a bad thing btw..

  • AP70557196
    SnakeHips (@AP70557196) reported

    @Pete_Owlsfan @SkySports The problem is when you don't do it, it looks like you're against it.