Sky Outage Report in Purley, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: London, Greater London, Southwark, Sevenoaks, Hammersmith, Hounslow, Croydon, City of Westminster, Mitcham, Wandsworth, Southall, Orpington, Fulham, Epsom and Welling.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Ashley Eglin
(@ashleyeglin23) reported
from
Croydon, England
Waited a month for @SkyHelpTeam to come to fix Sky Q after it didn’t work 30 mins after original installation. Swapped the box, yet now have a ‘mode not supported’ message on my TV whenever I try to switch it on. Placed this order in August, haven’t been able to watch Sky TV yet
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Sarah Ward
(@tiggsie) reported
from
Kingston upon Thames, England
@JackieSmith_nmc @virginmedia @SkySports The whole hospital was down too it’s been manic!
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jc.locksmiths
(@jclocksmiths) reported
from
Bromley, England
Good to see @BT don't give a crap about there customer after about 18 of being with you guys not happy looks like I'm moving over to @SkyUK for Internet & tv
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Lorraine King
(@lorrainemking) reported
from
Brentford, England
@NW6Rd You've just reminded me my contract is up with my absolutely appalling @SkyUK broadband. It's so slow it's like AOL dial-up
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BIG zakmp4
(@zakmp4) reported
from
Hammersmith, England
I can’t even fathom into words my hatred for your internet service @SkyUK
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Liam J C
(@cjLiam1) reported
from
Wandsworth, England
@SkyUK waited all day for my engineer not to arrive with no call to say why. Now on hold for an hour to reschedule. What a joke of a service
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@SkyHelpTeam my broadband is so bad since Saturday 😡 with sky q paying so much for this shit services
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Victoria Seaman
(@VixSeaman) reported
from
Richmond, England
@SkyHelpTeam Ok thanks we were told he was coming today and he would call and neither happened. So mixed messages from several different call centre agents. Not to worry I'm sure we'll come to a resolution tomorrow and that resolution will be us switching to a more competent provider.
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Matt McIlroy
(@Mattmcilroy) reported
from
Bromley, England
Always rave about how good @SkyUK is but a month to replace a broken Q box especially over Xmas is a joke, just post the bloody box or get an engineer round! #whatajoke #jokeservice
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George⚽️
(@gww1996) reported
from
Hounslow, England
@SkyUK Sort out your crappy internet .. been down for 24 hours ! Stupid .. pay for a service to not even get it
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Paul Brown
(@Browniethered) reported
from
Hounslow, England
@SkyHelpTeam Why do I have to call to cancel Sky Movies! And there’s a 20 minute waiting time absolute Joke!!!
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BIG zakmp4
(@zakmp4) reported
from
Hammersmith, England
holy **** I can’t wait till I switch from @SkyUK to an actual decent provider absolutely dog shit
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Victoria Seaman
(@VixSeaman) reported
from
Hounslow, England
Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys
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Michael Wilkinson
(@ThatMichaelW) reported
from
Lambeth, England
@rtownl @SkyHelpTeam My Vodafone Broadband is just as bad. Drops out randomly. Quicker to use the 4G on my phone.
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Darren Reid
(@marvelreid83) reported
from
London, England
Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄
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Katie Eves
(@cornflakekatie) reported
from
Epsom and Ewell District, England
@SkyHelpTeam @butterfield_sam @SkyHelpTeam surely you know a cables been cut and your workmen are trying to fix it...........
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Victoria Seaman
(@VixSeaman) reported
from
Hounslow, England
@SkyHelpTeam I'm very irritated by your terrible service. Not only did you terminate my broadband service a week early, we've waited 2wks for an engineer, only for him to arrive, say he's not comfortable drilling holes, insult my husband & then leave! Completely unacceptable!
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TOKYO SEXWALE
(@sdoone) reported
from
Camberwell, England
@SkyUK @emandjonh Don’t do it dude these guys are the worst. My box has been broken for days. Just use amazon and Netflix it ain’t worth a dime
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michelle stone
(@mich1749) reported
from
Merton, England
@SkyUK Haha unbelievable I just came back to sky..after cancelling my contract I got promise after promise of it will be better.. but still you never fail to disappoint
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Bells and Whistles Sport
(@BellsSport) reported
from
Brentford, England
Poor ref how no points been taken off is beyond me #RiakporheMassey #boxing #Nxtgen #Yorkhall #skysports #bellsandwhistlessport 🥊
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Tee
(@TGunson) reported
@SkyHelpTeam Yes, it’s cause next has scaffolding up (for 6 weeks) and blocking our signal, engineer booked but not much he’ll be able to do, so seems a bit pointless but that’s what they suggested
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Maxine Hinds
(@maxihinds4) reported
@SkyHelpTeam No they won’t I’ve emailed them twice they don’t answer for days on end kick the can down the road knowing another week will pass - it’s another week nearer me being to escalate to CISAS - how about you get them to contact me instead of me chasing? @joelycett
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charlotte mountjoy
(@char519) reported
Having trouble with #All4 catch up on @SkyHelpTeam
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Michelle Loveridge
(@shelldenton) reported
@E4Tweets why is MAFS episode 19 not available for download? my @SkyUK box hasn’t recorded this episode although it’s recorded via series link but episode 19 has not recorded! Can’t watch the finale without seeing episode 19 it’s driving me mad 😩 #MAFSUK someone help me find it
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Ty
(@Ty72500531) reported
@SkyHelpTeam I can’t access my e-mails. After I sign in, it says page not found
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Bullgod940
(@bullgod940) reported
@gibbo11579 @tom_tricker @SkySports Oh **** off to a safe space then, in the real world we have this thing called banter.
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Gemma Ruth Brown
(@gemmaruthbrown) reported
@SkyHelpTeam hello! My wifi has dropped this afternoon - router is showing no sign of life at all. I'm working from home and need to make sure I haven't lost what I was working on. Can you help?
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David Laud
(@davidlaud) reported
It’s customer vs supplier in the annual Sky fall out. Costs going up by 70% to stop that you must endure the multilayered mess of accessing the “retention” team. So I get a call not from said team but someone who’s going to put me through in 8 mins. @SkyHelpTeam a joke!!
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MKSnapper
(@MKSnapper) reported
@SkyHelpTeam have been without broadband for a week now. Engineer you sent was open reach not sky. What number do I need to ring for support??
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Mike Siggins [SUMO]
(@msiggins) reported
UK Public Service Post Years ago I had a running battle with BT (domestic and business). It took months of effort to resolve. I left and vowed never to use them again. But BT are looking a good option now compared to @SkyUK broadband. Seriously, don't go near them. @SkyHelpTeam