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Sky outages and service status in Purley, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 3 outage signals in the last 24 hours around Purley, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 9, 1:37 AM GMT+1.
  • 65% Internet (65%)
  • 19% Wi-fi (19%)
  • 7% Total Blackout (7%)
  • 3% TV (3%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 9: Problems at Sky

Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Purley, England

The most recent Sky outage reports came from the following cities: Southwark, Orpington, Croydon, Wandsworth, Westerham, Epsom, Caterham, Banstead, Sutton, Redhill, Bromley, Purley, Coulsdon, Warlingham, and Tadworth.

CityProblem TypeReport Time
Southwark Internet 16 hours ago
Orpington Total Blackout 18 hours ago
Croydon Internet 22 hours ago
Southwark Internet 1 day ago
Wandsworth TV 1 day ago
Westerham Internet 1 day ago

Nearby cities with recent reports

Southwark

9 recent signals

16 hours ago
Croydon

8 recent signals

22 hours ago
Orpington

2 recent signals

18 hours ago
Wandsworth

2 recent signals

1 day ago
Westerham

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • LorraineThorn
    GingerLolz (@LorraineThorn) reported from Merton, England

    Internet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?

  • SabinaNKhan
    Sabina Khan (@SabinaNKhan) reported from Croydon, England

    Your automated call isn’t helping at all and redirects me to all sorts of options now. Can you please stop avoiding me and help me sort out my internet before I lose my job. @SkyHelpTeam

  • Joybalfe
    Joy Balfe (@Joybalfe) reported from Whyteleafe, England

    @virginmedia absolute p- take on price charges £8.50 extra in this current climate. Shoddy service - time to believe in better @SkyUK

  • natalie_h48rec
    🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England

    @SkyHelpTeam Landline & WiFi down for over 24 hours in the Hayes/West Wickham (Bromley) area. Could you advise when this will be up and running again please? This is now affecting the running of my business. Please advise ASAP.

  • jessica281815
    Jessica (@jessica281815) reported from Wandsworth, England

    @SkyHelpTeam I find it very disingenuous when you tell people to check if it is an internal issue when really you have turned the internet off, when you are already incredibly expensive. Where is my internet?

  • ZeGermanShibe
    Akane Vallery Uchida (@ZeGermanShibe) reported from Camberwell, England

    @SkyHelpTeam Internet down / intermittent in SE17. Can't even run the test, it just doesn't connect on my PC. Router lights are all green. Will this be resolved soon?

  • maburte003
    maburte003 (@maburte003) reported from Croydon, England

    @SkyHelpTeam sky I’m trying to get through to some one who can deal with an issue with my box. Can you help ?

  • nick_davison10
    Nick Davison (@nick_davison10) reported from Worcester Park, England

    @SkyHelpTeam Not interested are you @SkyHelpTeam? Piss poor from you.

  • ciarale01
    Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England

    Surely I cannot be the only person in the universe that is having major Sky Broadband Internet problems today! @SkyUK #SkyBroadband

  • 9ElmsArtsRev
    Nine Elms Arts Ministry - Rev. Betsy Blatchley (@9ElmsArtsRev) reported from Wandsworth, England

    Loving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and unnecessary in a T20 of this calibre #SuperKent #t20finalsday #VitalityBlast

  • justvickyxox
    justvickyxox (@justvickyxox) reported from Merton, England

    @SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.

  • martinjorourke
    Martin O'Rourke (@martinjorourke) reported from Wandsworth, England

    @SkyHelpTeam hi, is there an outage in SW17?

  • RetiredChav
    Danny Flo (@RetiredChav) reported from Croydon, England

    @HillF1 well said Damon! The only only one with sense on the Skysports team. Max was totally at fault and never making that corner and could have killed Hamilton.

  • richnewm
    richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyUK so what wrong with sky Internet yet again sky Internet always seams to be down lately

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam Once again abdication all and any customer responsibility

  • natalie_h48rec
    🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England

    @SkyHelpTeam Thank you for the response. Could I ask why the engineers are only just working on this? It’s been down for over 24 hours?

  • nick_davison10
    Nick Davison (@nick_davison10) reported from Worcester Park, England

    @SkyHelpTeam Have you read the thread? Your member ogvstaff said the price would be guaranteed when I called back. That's bloody poor.

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    As if moving house without a car isn't stressful enough ..the utter ineptitude of @OpenreachHelp and @SkyUK is astounding. How difficult is it to reconnect a service that was there the day before ? Emails to both CEO with "please do better" sent . Let's see if either read..

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Anyone else around #Northcote road having @SkyUK #broadband issues?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • WayneHaselden
    Wayne Haselden (@WayneHaselden) reported

    @SkySports @SkySportsRL Straight after Saints should’ve had a penalty and they **** themselves and went “on report.”

  • LordLewCan
    The Ordinary (@LordLewCan) reported

    @BenColeyGolf Ha. Was just thinking the very same and came on here to rant. It is unbelievably bad. Why are we watching no actual golf @SkySports? What am I paying for?

  • Warb58
    Warby58 (@Warb58) reported

    @SkyHelpTeam @SkyNews I'm in contract, but be aware, I will cancel when it comes to an end. I've had enough of your woke. I've had enough of your @SkyNews lies.

  • LoEl81
    LolaElise (@LoEl81) reported

    @gmitchy999 @SkySports If you honestly don’t understand why teams are appealing against red and yellow cards then I can’t help you.

  • TheLobbyGobbler
    Mike Gore (@TheLobbyGobbler) reported

    @SkySports Cook didn’t have a ball to set the kick so why did the clock start counting down?? I’ve never seen this in rugby league before so why now?? Not that it mattered but it could have. Warrington were humbled by the leopards 🐆 tonight.

  • gt261
    Will G (@gt261) reported

    @SkySports I genuinely don't think they should. England are hoping to play three more matches. Letting him eat his 1 match ban is probably a smarter play than seeing him play on probation for any kind of studs exposed tackle for 3 matches. That's asking for a red card at a bad time.

  • jrhammond6481
    James Hammond (@jrhammond6481) reported

    @DonnaLouise1212 @SkyUK Never would buy it, rip off prise.

  • G4ryGary
    Gary Walker (@G4ryGary) reported

    @SuperLeague @SkySports Awful kit clash… 🤦🏻

  • SportsDT1
    Football Ant (@SportsDT1) reported

    @SkySports Transfer stories like this usually need one more reliable signal before they become real.

  • Nightrain10
    Michael Heasman (@Nightrain10) reported

    @SkyHelpTeam My free Hayu on-demand folders are completely missing on Stream. Fix my account flags.