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Sky Outage Report in Purley, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 01/13/2026 22:00

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: Southwark, London, Hammersmith, City of Westminster, Croydon, Welling, Wandsworth, Kensington, Redhill, Hounslow, Dorking, Hampton, Brentford, Epsom and Bexleyheath.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomSouthwark Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomSouthwark Internet
United KingdomLondon Total Blackout

Community Discussion

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Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • BelsMoore Belinda Moore (@BelsMoore) reported from Merton, England

    @SkyHelpTeam Don’t understand. Engineer has arrive but says not allowed in the house bit you sent me a video yesterday explaining how to have a visit safely. Router/Sky Q mini box problem. Waited 10 days for engineer. Family of 6 inc 4 kids off school. Need Sky to work!

  • sudhirkapoor82 Sudhir Kapoor (@sudhirkapoor82) reported from London, England

    @SkyHelpTeam What’s the latest? Mines still not working

  • danielthfc13 Daniel (@danielthfc13) reported from Southall, England

    @SkyUK can you fix your wifi please 4 hours it’s been down...

  • CeCeHammond 🌑 Celia Hammond (@CeCeHammond) reported from Camberwell, England

    @SkyHelpTeam No phone line - internet speed 6.7 this is a great tier 4 No phone calls not able to WFH or watch TV as can’t download a film or watch Netflix. Good job I like my own company and reading. Sick of your service

  • Lewoodman Lisa Woodman (@Lewoodman) reported from Merton, England

    @SkyHelpTeam constant connection issues in CR4 is there an internet / broadband issue today?

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    @SkyHelpTeam No, streaming to my TV, phone has two bars WiFi signal, TV has no internet connection - 6ft away, check internet settings on TV tells me it’s connected then not then is then not

  • MunslowStephen Stephen munslow (@MunslowStephen) reported from Leatherhead, England

    @SkyHelpTeam How long is it going to be down for ????

  • VialliChelseaFC Vialli's Chelsea FC (@VialliChelseaFC) reported from Bromley, England

    @TheScore01 @PaulInce @SkySports I just have this feeling Lampard will ignore the call and stick with who he knows. It’s no disgrace to bring someone in as a sounding board but the wider issue of his reluctance could be his downfall....just don’t feel Morris cuts it as an assistant at this level.

  • richard07023467 richard patrick (@richard07023467) reported from West Molesey, England

    @SkySports In Full Support of Kick it out , Will never support BLM !

  • Lewoodman Lisa Woodman (@Lewoodman) reported from Merton, England

    @SkyHelpTeam @Jimmy74923391 London in general I agree with, I’m Morden and it’s been severely cutting and I upgraded to superfast a few months ago! All trouble shooting tried. Sky needs to now investigate.

  • gaishey Gaishey (@gaishey) reported from London, England

    @iamtomskinner @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem

  • Paulaha21043676 Paula hammond (@Paulaha21043676) reported from Lambeth, England

    @SkyHelpTeam I was just wondering if you could help me.i have had a land line phone.for 2 months now but I have not received my land line telephone number. Thank you

  • Shims_g Glyn Shimell (@Shims_g) reported from Bromley, England

    @virginmedia your customer process to report a deceased account holder to cancel services is an absolute shambles, been on hold for 2 hours, no links on your website to do it. Thank god I’m with @SkyUK

  • StephenCockburn Stephen Cockburn (@StephenCockburn) reported from Bexleyheath, England

    @SkyHelpTeam What’s the telephone number to call to speak to someone about broadband? I’ve an issue with the booster box you’ve provided.

  • BelsMoore Belinda Moore (@BelsMoore) reported from Merton, England

    @SkyHelpTeam Ok will try that - network connection back now no satellite signal reactiving box for 20th time,

  • marnieisabella_ marnie isabella ☀︎︎ (@marnieisabella_) reported from Tandridge, England

    Awful broadband since switching to @SkyHelpTeam, I’m so sorry I left you @virginmedia, pls take me back 💔

  • BelsMoore Belinda Moore (@BelsMoore) reported from Merton, England

    @SkyHelpTeam Main box keeps losing network connection assume that is why mini box keeps disconnecting. Mini box multiple reasons, no connection, lost Sky Q box, no sat signal. New router but everything else - phones, laptops, iPads all connected and holding connection.

  • NickW2108 Nick Watts (@NickW2108) reported from West Molesey, England

    @SkyHelpTeam having broadband issues and the link to test on your website appears to be broken. Help please!

  • gaishey Gaishey (@gaishey) reported from London, England

    @Rob_Harrison_82 @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem

  • sabin_mark Mark Sabin (@sabin_mark) reported from Bromley, England

    @SkySports tell Wayne Mardle to pipe down a bit, he doesn’t build the excitement during a match ... he just chirps nonsense

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • marshyj24 Jordan Marsh (@marshyj24) reported

    @SkyUK is there an issue with broadband in the Harrogate area? Our internet connection does not appear to be working correctly.

  • pigletsistheman Andrew (@pigletsistheman) reported

    @SkySports Zouma you poor excuse for a human ,get out of our game ..shame on you

  • BruceBuffering Bruce Buffering (@BruceBuffering) reported

    @SkyHelpTeam My Sky Broadband was scheduled to be activated yesterday (Feb 8th) but as of this morning is still not working. Could you help?

  • asishrmaneupane Duke Silver (@asishrmaneupane) reported

    @MUFC_redarmy99 Also, Mendy and Mane both won the African Nations cup and they focused all their reporting on Mane alone. Mendy has had a phenomenal 1.5 years yet no mention. But when a current West Ham player Zouma abused a poor cat, he is an ex Chelsea player. Skysports is actually the worst.

  • LoordGh Nana Kwaku Poku🇬🇭 🖤🏴󠁧󠁢󠁥󠁮󠁧󠁿🙏🏿 (@LoordGh) reported

    @SkySports Much to about nothing Jeezz.. Kurt was very stupid and incredibly nasty but please the reactions though is interesting. Now you have people comparing it to BLM and morality. Please talking about morality and integrity with Boris as your PM.

  • kynxFN kynx (@kynxFN) reported

    @SkyHelpTeam your internet is dreadful been down for an hour

  • SarahMckinlay29 sarah mckinley (@SarahMckinlay29) reported

    @SkyHelpTeam I need to amend my package can you help here or do I have to call

  • JoannaBourner Mrs. B (@JoannaBourner) reported

    @SkyHelpTeam I would like my internet back. Or at least any information of how long yet. Surely your engineers found an issue. It's been a week!!

  • SEmanuel1987 Sarah Kenuel (@SEmanuel1987) reported

    @SkyHelpTeam Hey Sky - can you help at all? I would like to buy a second Sky Glass remote but can’t see how to do that from my account? Thanks - Sarah

  • marshyj24 Jordan Marsh (@marshyj24) reported

    @SkyUK @SkyHelpTeam is there an issue with broadband in the Harrogate area? Our internet connection does not appear to be working correctly.