Sky

Sky Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 03/29/2026 18:05

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: London, Hammersmith, City of Westminster, Fulham, Croydon, Southwark, Brentford, Southall, Coldblow, Hounslow, Bexleyheath, Greater London, Purley, Twickenham and Thornton Heath.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomCity of Westminster Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • ratman97 chris summers (@ratman97) reported from Bromley, England

    @SkyHelpTeam my wife has a new iPhone XR. We reset the password last night but she hasn’t been able to log in to her emails and the phone hasn’t downloaded any since 7am this morning. I’ve checked all the settings I can think of. Help!

  • 1bigsarah Sarah Harvey (@1bigsarah) reported from Bexleyheath, England

    @SkyHelpTeam Please help! I have an old sky email address that I understand Yahoo now manage but I have been informed I need to contact sky as I have experienced issues with the email account. Password not recognised nor phone number recovery used.

  • wondermouse Mark Phillips (@wondermouse) reported from Wandsworth, England

    Dear @SkyUK My son and my wife gave you their PAC codes on Sunday. They were told they’d be transferred to #SkyMobile Tuesday. 48 hours on and it's still not working properly. Please HELP!

  • Louisblack Louis Houghton (@Louisblack) reported from Wandsworth, England

    @virginmedia I phoned up today to find out why I was paying £50 a month for internet when a new customer pays £35. I was basically told to accept it so I think I’ll look at moving to @SkyUK for £27 a month.

  • aidencollins85 Aiden (@aidencollins85) reported from West Molesey, England

    @SkyUK really disappointed with the service. Took Friday off work & waited all day to get sky installed.We had to call sky to find out they couldn’t make it to us Friday. Today I take a half day holiday as I was told I’d be first call out and it’s nearly 3pm and still no sky!!

  • ianfreeman Ian Freeman (@ianfreeman) reported from Lambeth, England

    @SkyHelpTeam OK thanks. It would be better to address it to us by name rather than "Dear Customer", which is normally a sure sign of a dodgy email. Gmail sent it straight to my junk folder.

  • Dr_JM_Fountaine James Fountaine (@Dr_JM_Fountaine) reported from West Molesey, England

    @SkyUK how can justify a premium phone line for cancelling your subscription with at least a 15 mins for a customer of nearly 20 years and you still can't call back or do it online.

  • Frances69992546 Frances (@Frances69992546) reported from Bromley, England

    @SkyHelpTeam @SkyHelpTeam hi, I wonder if you can help.I have been sent a message to say a sky engineer is visiting me between 8-10 on 16/7. An engineer come out a week ago and solved my issues. I do not need an engineer tomorrow. Can you please cancel this appointment.

  • jslat53 john - another IT guy 🇪🇺 🏴󠁧󠁢󠁷󠁬󠁳󠁿 #fbpe (@jslat53) reported from Camberwell, England

    @VanGough4 @SkySports @SkySportsRugby I’m ringing to get a deal or cancel - they’re an English not British company

  • ratman97 chris summers (@ratman97) reported from Lambeth, England

    @SkyHelpTeam Thanks. Have replied. Got the email working on my phone now just need to fix the internet issue at home

  • elsledge1968 Ian ‘Sledge’ Humphreys (@elsledge1968) reported from Camberwell, England

    @SkySports guys, what on earth are you doing with Ramon Calderon on television, this guy is the biggest idiot in Spain and not good for Sky

  • skipratmedia craig burston (@skipratmedia) reported from Kidbrooke, England

    @LaVallette @bigdannyspencer @SkyUK Virgin had six devices running in skip-rat HQ earlier and they’re shit.

  • ratman97 chris summers (@ratman97) reported from Bromley, England

    @SkyHelpTeam @SkyUK just received this. As a “valued “ customer who has been with sky a long time I feel that this should be a free upgrade, not an extra £13 a month plus installation. I already pay sky more than enough, including mobiles and broadband.

  • Bigdai100 Big Dai 🍷🍺🚲🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘 (@Bigdai100) reported from Esher, England

    Very upset that phoning @SkyHelpTeam to complain about my crappy broadband service is on premium rate number! 55p/m NOT HAPPY

  • ShivzBelle Shivz Belle (@ShivzBelle) reported from Merton, England

    15yrs I was with @SkyUK @comcast and after just speaking with a top call handler I’ve just been passed through to the most arrogant unhelpful person in the cancellation team! I’m leaving mate! @virginmedia @TalkTalk Loyal customer coming your way! #Telecommunications

  • LeeDonkin4 Lee Donkin (@LeeDonkin4) reported from Lambeth, England

    @SkyHelpTeam Law and order. The app doesn't list then in order as you can see but half the series are missing which really doesn't help. Surely someone has the capabilities at sky to run the programmes in order it's so frustrating. It's not just that series it's others too

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Camberwell, England

    @SkyUK we left virgin to join sky and we have had nothing but hassle, we have used all our mobile data waiting for you to connect us, this is terrible service!

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway

  • ChaoticSavageXX Nick (@ChaoticSavageXX) reported from Hounslow, England

    @SkyHelpTeam excellent work, #Sky - fibre broadband goes down one hour after I finish work to start 4 days off!!! Always the same!

  • ConnorinCardiff Connor Tovell (@ConnorinCardiff) reported from Epsom and Ewell District, England

    This isn't a suck up to the BBC, but the slower more rigourous fact checking that they do is what the world's most expensive game deserves. Yes, sometimes it's very slow, sometimes SkySports are first to the party, but there's countless times that they've abused this influence.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • scottish1965 Alan Hartshorn (@scottish1965) reported

    @SkyHelpTeam No I will call and talk to a human cause your online service is as bad as this

  • GaryYou35735926 Gary Young (@GaryYou35735926) reported

    @SkySports Another awful Toon result, so predictable

  • CMW2732 Chris (@CMW2732) reported

    @SkyHelpTeam My Twitter feed was down - again - hence delay in replying. The attachment you sent won’t open - bad internet connection. Sky Q is down too. All since we had the new router - and contract to super fast broadband. How ironic.

  • AliDougal Ali Dougal (@AliDougal) reported

    @stubbleagent @SkyUK Oh MAN. That is bad. Heavy drinking is the only answer.

  • TheRealPickers Matthew Pickford (@TheRealPickers) reported

    @SkyHelpTeam I shouldn’t have to spend my time to resolve the issues I’m experiencing, with your horrendous service, that’s your job! I’m not the only one - sort it out!!!

  • DJS6885 Dave Head (@DJS6885) reported

    @SkyHelpTeam My broadband keeps dropping and has been for last 3 weeks. Are Sky experiencing issues

  • Brianmonaghan19 Brian Monaghan (@Brianmonaghan19) reported

    @SkySports @leo_fanning that’s a bad stat

  • jkboxuk jamie kennedy (@jkboxuk) reported from Rawmarsh, England

    @SkyHelpTeam Its so annoying as its just on and off so often. When its on its great. But we have days where its off more than on. Just upset we are paying for a service and now not watching @netflix because we have no service

  • porkonexmoor Little Oak Farm Pork (@porkonexmoor) reported

    @SkyHelpTeam It said due to technical problems we had a limited service. You are looking into it.

  • Tree0L Tree (@Tree0L) reported

    @SkyHelpTeam No not yet I’ve tried restarting the router in case it was that and ran a test have orange light on internet symbol and it’s saying problem with hub I had this last time but restarting fixed but not this time!!! Any ideas