Sky Outage Report in Purley, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: London, Southwark, Wandsworth, Kensington, Hammersmith, Croydon, Redhill, Hounslow, Dorking, Hampton, Brentford, Epsom, City of Westminster, Bexleyheath and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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justvickyxox
(@justvickyxox) reported
from
Merton, England
@SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.
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Sabina Khan
(@SabinaNKhan) reported
from
Croydon, England
Your automated call isn’t helping at all and redirects me to all sorts of options now. Can you please stop avoiding me and help me sort out my internet before I lose my job. @SkyHelpTeam
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Suman Bhuchar
(@SumanBhuchar) reported
from
Wandsworth, England
@SkyHelpTeam is there an outage in tooting? I haven't had any internet this morning so unable to work
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Rachel
(@OpenMindMH) reported
from
Wandsworth, England
@SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!
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Sid Sollis
(@sid_sollis) reported
from
Bromley, England
@andy_harnett @SkySports He’s terrible
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Woodsy #EndLockdownNow #NoVaccinePassports
(@The_Woodsy) reported
from
Wandsworth, England
Question to @SkySports : How is it, that when Spurs win, the other team never turned up, it’s never that Spurs didn’t allow the opposition to play and deserved the win, never!
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IDRIS FERTOUT
(@IDRISFERTOUT) reported
from
Hammersmith, England
@SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?
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IDRIS FERTOUT
(@IDRISFERTOUT) reported
from
Hammersmith, England
@SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?
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Fiona Adams
(@Fifi_adams) reported
from
Richmond, England
@SkyUK our tv/phone/broadband all down but we can’t find a number to call to check it out. We’re in TW11, London. Any news on fixing?
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Sabina Khan
(@SabinaNKhan) reported
from
Croydon, England
HONESTLY @SkyHelpTeam I’ve called now 15 times and yet I cannot get anyone to help me with my broadband activation. I’m now out of internet for 3 working days and have had to pay £45 bundle to work from home because I wasn’t expecting this delay.
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Hana A 💙
(@hana_ros01) reported
from
Croydon, England
@SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not
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Ansbro
(@ms_ansbro) reported
from
Hammersmith, England
@SkyHelpTeam @LBHF really disappointed 5 months attempting to arrange access to the communal dish and no one in council or sky can help. £80 in phone calls. Today will be cancelling contract and asking for service charge to be amended as can’t use dish.
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Moozer
(@FrooMoo) reported
from
London, England
@SkyHelpTeam We pay you for a service and we are not getting it. I don't care if it is you or Openreach. I just want someone to give me back my broadband.
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Chris Labrey
(@ChrisLabrey) reported
from
Richmond, England
@acday89 @SkyHelpTeam Yep. We’re down too.
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Moozer
(@FrooMoo) reported
from
London, England
@SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?
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Rhi
(@fulhamnonny) reported
from
Camberwell, England
@SkyHelpTeam A second day of no internet.. This means 1. I cannot do my job as I’m WFH. 2. I cannot study/ revise for my uni exams next week. I’m wondering WHEN service will be resumed. I can see the connection box from my window and 2 different engineers (3x) visited yesterday.
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Lisa Maylin
(@LisaMaylin) reported
from
Banstead, England
@SkyUK please can you explain how you can treat your elderly customer (of nearly 30 years) so appalling? You should be ashamed! Please let me know who I can contact to complain on my fathers behalf!
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NigelH
(@magical_78) reported
from
Bromley, England
@SkyHelpTeam hi, we’re due to move out later this month but don’t have our new address yet (we’re renting part of a house with sky already) - is there a way we can use our Sky Q box / viewing card there as we don’t want to cancel given we have 21yrs of history. Thanks
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Noodles
(@Noods1) reported
from
Kensington, England
@SkyHelpTeam I have no broadband since last night! I’ve tried all the troubleshooting! Can anyone help?! SW17
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Chris Labrey
(@ChrisLabrey) reported
from
Richmond, England
@SkyHelpTeam Ran tests. We have no Internet so cannot get on line. It seems a wider issue for TW11 though
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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dfurby
(@dfurby1) reported
@SkyUK why am I constantly getting an HDCP error message? Nothing has changed, it never used to happen, and I have to reboot my sky box daily to fix it which I absolutely should not have to do.
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DoysterFR
(@DoysterFR) reported
@SkyHelpTeam no issues
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ᑭᕼIᒪ ᒍᗩᑎKO 👩🚀
(@philjanko) reported
I may have missed an explanation, but is Jeff Stelling ok? Nasty bump on his head, poor thing! #skysports #jeffstelling #SoccerSaturday
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Jd
(@Jd95975184) reported
@chris_kammy Just no point in skysports on a saturday now and my sunday is blown out the water, bad enough no sunday supplement now no goals on sunday
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George Cheetham
(@georgercheetham) reported
@SkySports Then again, SS has never been the same since the old boys were let go. Going the way of Soccer Am, unfortunately.
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Constant Anger
(@ConstAnger) reported
@SkyHelpTeam What's up with the telephone exchange issues from the 29th in Scotland? My neighbours several houses down somehow have broadband but no improvement for us?
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Jethro Gale
(@jethhead) reported
@SkyHelpTeam Speeds not the issue, I’m getting 66mb when I speed test but nothing streams without buffering 👍🏻
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Jill, I’ll always be European🇪🇺
(@Ranfje) reported
@SkyUK eek! I recorded Sewing Bee, but when I played the recording back, it had recorded the Interior Design Challenge, which I had watched live later. It was still titled Sewing Bee. WTF!
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☂️
(@notshami) reported
@SkySports why buy the rights to the bundesliga to show one game per matchday ? what's the point ? how can anyone follow the league like this ? as bad as BT sport commentary was at least they had all the games every week
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Faisel Sadiq 🇬🇧 🇺🇦
(@FaiselSadiq) reported
@SkyUK, my 70 year old mother (a loyal customer) is unable to get signal. Your engineer attended, damaged brickwork and the cover for cables, left exposed cabling, and suggested she buy unnecessary equipment. I am not impressed by your treatment of OAPs. Please get in touch.