Sky

Sky Outage Report in Purley, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 03/04/2026 10:35

March 04: Problems at Sky

Sky is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (31%)

    TV (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: London, Southwark, Croydon, Hammersmith, Hounslow, Reigate, Kensington, Bromley, Twickenham, City of Westminster, Mitcham, Southall, Wandsworth, Isleworth and Fulham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    Bloody hell... 20 minutes of gag fling to get my shitty @SkyUK broadband to work. I swear they have the worst broadband ever @SkyHelpTeam

  • Ph1Pd PH (@Ph1Pd) reported from Bromley, England

    @Timmsi_CAFC @smit112 @MattSouthall84 @KentishAddick Better than having @SkySports down the training ground MS is way more entertaining 😂

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @SkyHelpTeam Lines are busy and your message service is rubbish. Seriously your customer service needs a revamp

  • webbolley GUNMAN OTEH (@webbolley) reported from Croydon, England

    @MTKGlobal @Tyronemck @MimouneMohamed1 @SkySports @espn @JamieConlan11 @SkySportsBoxing @IFLTV @EddieHearn Have a laugh mimoune robbed worst decision I’ve ever seen

  • kentsoc david (@kentsoc) reported from Biggin Hill, England

    @SkyHelpTeam been having problems for days now with my son's broadband. You say there is no problem but now it's dropped out completely, can't even see network on phone

  • kentsoc david (@kentsoc) reported from Biggin Hill, England

    @SkyHelpTeam We’ve contacted and spoke to them twice band they just say there are no issues they offer no support or suggestions WiFi isn’t working.... someone must be able to sort this!

  • JamesGemmell_TV James Gemmell (@JamesGemmell_TV) reported from Wandsworth, England

    If you’re stuck inside 🌧 and missing your rugby fix this afternoon, head to @skysports Action for #STOvBLU. Entertaining game under a Newlands sun so bright it actually hurts your eyes.

  • stevenwest1980 Steven West London (@stevenwest1980) reported from Kensington, England

    @SkyHelpTeam Hello I want to make a complaint about my bill , I’m paying £77 per month and I don’t even have all the channels , I’m tired of being scammed by you’re company .

  • Padster07 (P)addy (@Padster07) reported from Croydon, England

    @A320_gamer @SkyHelpTeam Thanks for the info, but it's still showing "no known issues" for me until I go through the broadband health checker when it does acknowledge a "temporary service issue in your local area".

  • Misshayley_1 Hayley (@Misshayley_1) reported from Kingston upon Thames, England

    I’m paying nearly £140 per month for this maybe @SkyUK will give me a better and cheaper service...

  • Satty7 Satty Lola (@Satty7) reported from Wandsworth, England

    @SkyHelpTeam Enter, but you will never win!!

  • swisstony101 Andrew Lott (@swisstony101) reported from Camberwell, England

    @SkyHelpTeam once again I cannot access my email from my phone or tablet. It last synced yesterday morning and won't accept my username and password even though I can get in to my messages via laptop. Same issue every few months since you moved to Yahoo. Please sort this out.

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @SkyHelpTeam Yes I do this several times a day when the connection drops. I don’t understand how this will fix the daily issue I have 🤯🙄

  • VialliChelseaFC Vialli's Chelsea FC (@VialliChelseaFC) reported from Bromley, England

    @WarkeChris @Carra23 @SkySports He’s never managed, never run a football club but thinks he knows it all - just because he can’t get his head out of the Anfield bubble. Adds zero value to any debate

  • MunslowStephen Stephen munslow (@MunslowStephen) reported from Leatherhead, England

    @SkyUK Hi been waiting all day for an engineer but no one has turned up or been in contact. Call customer services after a 20 minute wait was told to wait 20 mins still nothing that was 2 hours ago

  • SallyGreenbrook Sally Greenbrook (@SallyGreenbrook) reported from Southall, England

    Numerous calls to our landline (which basically never rings) from someone who claims to be from @SkyUK about our Internet connection but actually wants to gain access to a laptop. You'd think they'd give up but no.

  • Dean84121152 Dean (@Dean84121152) reported from London, England

    @SkySports @GeoffShreeves The deflection was so bad even if that player wasn’t there De Gea wouldn’t have got there . So I think the goal should stand .

  • sidavis Simon Davis (@sidavis) reported from Horley, England

    @Turra_bull @SkySports @jonboy79 Nobody is ramming anything down your throat. If your masculinity is so fragile that you feel threatened by people having equality and support from a club and sport then that says everything about you that we need to know.

  • kentsoc david (@kentsoc) reported from Biggin Hill, England

    @SkyHelpTeam been having problems for days now with my son's broadband. You say there is no problem but no it's give completely can't even see network on phone

  • rundaverun93 Dave (@rundaverun93) reported from Wandsworth, England

    @GeorgeMFC18 @SkySports What a ****. Understand NOLU but cheeky shit like that...

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • OllieH_3 . (@OllieH_3) reported

    @utdreport @InterMiamiCF @SkySports He’s not bad tbh, could still do a job for us.. I’m not even joking.

  • vickerscrisps Ali Vickers (@vickerscrisps) reported

    @SkyHelpTeam I also understand this work may be essential but no warning is not acceptable , especially when we are all working from home. When I called customer services they wouldn’t even apologise until prompted. That’s not good enough.

  • UtaBlessing Blessing uta (@UtaBlessing) reported

    @SkySports That's a stupid idea . Football is amazing as it is currently.

  • mikeseex Mike Seex (@mikeseex) reported

    @SkyHelpTeam Hi guys. I had to cancel broadband and talk in the end after over 30 days with no service. How long will it take for it to drop off my future bills?

  • ChrisPeero Chris Pearson (@ChrisPeero) reported

    @SkyHelpTeam So after eventually speaking to 'the team'... they were able to confirm an Openreach Network fault affecting many customers. Why arent you aware of this to keep customers up to date? @OpenreachHelp any ETR for this fault affecting customers in and around ML1 postcode?

  • PRITCHNEWS PRITCH (@PRITCHNEWS) reported

    @SkySports Just not a bad shout. Opens the game right up. Yes for me.

  • Endscrypt Dazzer (@Endscrypt) reported

    @SkyHelpTeam Tried this still not working! Just had a txt to say the problem in my area is solved but it's still not working

  • KirstGames Kirst ☆ (@KirstGames) reported

    When you're meant to switch Internet provider tomorrow but your existing provider cancel today...and you still have work to do!! Cheers @SkyUK 😫

  • justwakka Kevvi (@justwakka) reported

    @SamWipeout @SkyBlueSheldon @SkySports Yeah maybe so but if a striker is going to hang up near the box then the defence is going to stay there with him. A random punt up the field could see him in 20yards of soace so i dont know how it would work

  • ChrisPeero Chris Pearson (@ChrisPeero) reported

    @SkyHelpTeam Still no Internet in ML1 area? Solid amber lights on Hub for Internet & Voice. Restarted router many times and no physical connection issues. Issue is widespread across this postcode area. What's the latest? @OpenreachHelp