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Sky outages and service status in Purley, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 6 outage signals in the last 24 hours around Purley, including 6 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received May 27, 8:53 PM GMT+1.
  • 64% Internet (64%)
  • 25% Wi-fi (25%)
  • 4% E-mail (4%)
  • 4% TV (4%)
  • 3% Phone (3%)

The latest reports from users having issues in Purley come from postal codes CR8 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 27: Problems at Sky

Sky is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Purley, England

The most recent Sky outage reports came from the following cities: Southwark, Croydon, Wandsworth, Purley, Redhill, Epsom, Warlingham, Sutton, Tadworth, Leatherhead, Caterham, Blackheath, Banstead, Beckenham, and Orpington.

CityProblem TypeReport Time
Southwark Internet 36 minutes ago
Croydon Internet 7 hours ago
Croydon E-mail 8 hours ago
Wandsworth Internet 11 hours ago
Croydon Internet 13 hours ago
Southwark Internet 21 hours ago

Nearby cities with recent reports

Croydon

10 recent signals

7 hours ago
Southwark

9 recent signals

36 minutes ago
Wandsworth

2 recent signals

11 hours ago
Redhill

1 recent signals

2 days ago
Epsom

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam Unacceptable..once again abdicating and responsibility for q customer

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    As if moving house without a car isn't stressful enough ..the utter ineptitude of @OpenreachHelp and @SkyUK is astounding. How difficult is it to reconnect a service that was there the day before ? Emails to both CEO with "please do better" sent . Let's see if either read..

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Hi, @SkyHelpTeam I am having #broadband issues. The connection keeps dropping. Are there any known issues in SW11 1NG area? If not, there is one!

  • ryannew93
    Ryan New (@ryannew93) reported from Croydon, England

    I pay for @SkySports and the stream breaks. Illegal streaming would never do this to me

  • neilclarke3
    Neil ❌🇬🇧 (@neilclarke3) reported from Lambeth, England

    @kaye09 @SkyHelpTeam It has not corrected since the clocks changed on the weekend. I have an older Sky box… I guess they want us to upgrade 🙄🙄 shame to confuse people especially any elderly . They need to address the issue

  • vinke_rob
    Rob Vinke (@vinke_rob) reported from Sutton, England

    I cannot download any @Channel4 programs onto my @SkyUK +HD Box. BBC and ITV are fine. Does anyone else have this issue? #asktwitter

  • justvickyxox
    justvickyxox (@justvickyxox) reported from Merton, England

    @SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.

  • mariabilici
    cherrypick (@mariabilici) reported from Wandsworth, England

    @SkyHelpTeam any rough estimate on when the Wimbledon outage will be fixed?

  • illymus
    Illy Mus 💙 (@illymus) reported from Camberwell, England

    @SkyHelpTeam @SkyUK so you have plenty of agents on messenger if someone wanted to buy a Sky package but no one at all if I have faulty equipment. Nice way to treat loyal customers. I need the convenience of Messenger as I have very little time to call.

  • silkskt
    Silka (@silkskt) reported from Camberwell, England

    @SkyUK I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.

  • LorraineThorn
    GingerLolz (@LorraineThorn) reported from Merton, England

    @SkyHelpTeam Yes, local issue reported, which could take up to 2 hrs to resolve (I first got this response when I checked at around 10pm last night) thanks for your quick response!

  • AKhan0o7
    Anayat Khan (@AKhan0o7) reported from Croydon, England

    As soon rain hit the floor my @SkyHelpTeam is slow as they waiting for 🌧 . My Internet in South London get worse. Guys please fix this issue. Many thanks

  • lisaannejenkins
    Lisa Jenkins (@lisaannejenkins) reported from Camberwell, England

    @SkyHelpTeam "We are having problems connecting to a network"...I used WPS and a password....still won't connect

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Anyone else around #Northcote road having @SkyUK #broadband issues?

  • Violet_Guitar_
    Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK Is there a problem with your wifi in south London? Real problems for 24hrs+

  • ciarale01
    Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England

    Surely I cannot be the only person in the universe that is having major Sky Broadband Internet problems today! @SkyUK #SkyBroadband

  • natalie_h48rec
    🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England

    @SkyHelpTeam Landline & WiFi down for over 24 hours in the Hayes/West Wickham (Bromley) area. Could you advise when this will be up and running again please? This is now affecting the running of my business. Please advise ASAP.

  • MrMonsterMagic
    Steve (@MrMonsterMagic) reported from Redhill, England

    @SkyHelpTeam is there a problem in RH1 postcode? My internet has been dropping all day.

  • simonbangs
    Simon Bangs 🇬🇧 (@simonbangs) reported from Kingston upon Thames, England

    @SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.

  • martinjorourke
    Martin O'Rourke (@martinjorourke) reported from Wandsworth, England

    @SkyHelpTeam hi, my phone line has been down for 3 weeks, I've tried everything online to fix it but it's still not working, how can I speak to someone?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • SaffaJC
    JC (@SaffaJC) reported

    @virginmedia To be honest i have discussed with my wife and we will look to cancel virgin and move to sky @SkyUK You need to address your call centres they are bringing your brand down big time

  • MSP907
    Mitch Penney (@MSP907) reported

    @SkyHelpTeam Twice I've tried to cancel my account due to your price rises. Twice your systems have been "down". I have open complaints with zero callbacks. This isn't a coincidence - it's a pattern of making it deliberately difficult for customers to leave. Sort it out. #SkyTV

  • garethholt
    Gareth Holt (@garethholt) reported

    @SkyHelpTeam my 90 year old mum is a loyal Sky customer and loves to watch tennis. How about a month's trial of TNT Sports for her so she can watch the French Open?

  • pls_do_better
    ⚫ Why Always You ⚪ (@pls_do_better) reported

    @JasonJames_73 It would be good if they could figure it out, because remember it's Sky's billions that help fund the league. Personally. I just want someone else to bid for the games. Amazon. Netflix. As @SkySports have nothing else. They are complacent. They don't care about fans. Bin them.

  • gobuddygo
    Frank Barratt 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱 (@gobuddygo) reported

    @SkySports any chance you could teach FOM how to do F1 TV coverage because it's crap 😞

  • romfordslim1477
    Gareth (@romfordslim1477) reported

    @BISONS1973 @SkySports Sky don't give a damn every time blackpool score almost all the time simon thomas misses blackpool scoring for ages cause simon is more interested in a prem player getting off a coach

  • EdFreeman9
    Ed Freeman (@EdFreeman9) reported

    @shanetcurran @hewhodares182 @SkySports URC offer every game for every club for €40 in their online package. In the League of Ireland you get every game for every club for €95 for their package. GAA+ is overpriced and poor value for money. Would be much better if they showed more games without all the pundits

  • Xb0xGamer85
    Shorty (@Xb0xGamer85) reported

    @GoonerGirl1969 @SkySports 6 channels 1 has liverpool 1 has city and the rest is the same crap from every other game why just why @SkySports

  • catmandu4
    Lee Fairbrother (@catmandu4) reported

    @xEllie24_ @SkyFootball @SkySports Sky sports is crap

  • JasonJMA57
    JD (@JasonJMA57) reported

    @OnlyShadrack @N_Macca74 @SkySports Doesn't want to be at the club when all the titles are removed and the club sent down to the lower leagues