Sky outages and service status in Purley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 1 outage signal in the last 24 hours around Purley, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 11, 2:09 AM GMT+1.
- Internet (56%)
- Wi-fi (24%)
- TV (11%)
- Total Blackout (8%)
- E-mail (1%)
- Phone (1%)
The latest reports from users having issues in Purley come from postal codes CR8 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 11: Problems at Sky
Sky is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Purley, England
The most recent Sky outage reports came from the following cities: Croydon, Southwark, Wandsworth, Orpington, Purley, Caterham, Fulham, Lewisham, Thornton Heath, Mitcham, Westerham, Surbiton, Epsom, Wallington, and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Wi-fi | 21 hours ago |
|
Croydon
|
TV | 2 days ago |
|
Southwark
|
Wi-fi | 2 days ago |
|
Southwark
|
Internet | 2 days ago |
|
Wandsworth
|
Wi-fi | 3 days ago |
|
Wandsworth
|
Internet | 3 days ago |
Nearby cities with recent reports
5 recent signals
4 recent signals
3 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Faye (@flchambers_) reported from Wandsworth, England@SkyHelpTeam Hi, tried all the steps. Was told there’s an outage in the area at midday. Didn’t know if you knew how long we’re expected to be out for?
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Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, EnglandI am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!
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Sabina Khan (@SabinaNKhan) reported from Croydon, England@SkyHelpTeam can you please urgently assist - our broadband has gone down and the landline is dead so I can’t call your customer services. I need to get back online urgently for work.
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Danny Flo (@RetiredChav) reported from Croydon, England@Declanlyall @gilberto_keteng @SkySports So if someone lunges at you and they are never going to make the corner you are supposed to get out of their way?
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Juliet Trew (@AvWeekJuliet) reported from Merton, England@SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband
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Danny Flo (@RetiredChav) reported from Croydon, England@TravisShawuk @SkySports I think you'll find that anyone with a brain can see it was a unfair advantage. heavily worn hards against brand new softs! It didn't matter how much Lewis fought, he could never win.
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NigelH (@magical_78) reported from Bromley, England@SkyHelpTeam hi - our dish is currently ‘hidden’ by scaffolding but we’ve been able to watch recordings, Netflix etc via apps. These have now stopped and says we need satellite signal-won’t be for a few more weeks yet. Is this normal? Is there a max time the apps work w/o signal?
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Joy Balfe (@Joybalfe) reported from Whyteleafe, England@virginmedia absolute p- take on price charges £8.50 extra in this current climate. Shoddy service - time to believe in better @SkyUK
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Hana A 💙 (@hana_ros01) reported from Croydon, England@SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not
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Hayden📸 (@hpsescapades) reported from Wandsworth, EnglandHi, @SkyHelpTeam I am having #broadband issues. The connection keeps dropping. Are there any known issues in SW11 1NG area? If not, there is one!
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Kate Davies (@k8tyDavies) reported from Worcester Park, England@SkyHelpTeam just wanted to say I’ve just had amazing customer service from a guy called Sherwin!! He was so helpful and really polite and friendly #greatservice
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Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England@SkyHelpTeam No.. It's all @OpenreachHelp fault so Sky can't possibly take an responsibility for their customers... Great service isn't it ?
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Nick Davison (@nick_davison10) reported from Worcester Park, England@SkyHelpTeam Have you read the thread? Your member ogvstaff said the price would be guaranteed when I called back. That's bloody poor.
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Woodsy #EndLockdownNow #NoVaccinePassports (@The_Woodsy) reported from Wandsworth, EnglandQuestion to @SkySports : How is it, that when Spurs win, the other team never turned up, it’s never that Spurs didn’t allow the opposition to play and deserved the win, never!
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Martin O'Rourke (@martinjorourke) reported from Wandsworth, England@SkyHelpTeam hi, my phone line has been down for 3 weeks, I've tried everything online to fix it but it's still not working, how can I speak to someone?
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Jessica (@jessica281815) reported from Wandsworth, England@SkyHelpTeam I find it very disingenuous when you tell people to check if it is an internal issue when really you have turned the internet off, when you are already incredibly expensive. Where is my internet?
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J- Blüdhavens guard (@Jmariom86) reported from Eltham, England@SkyHelpTeam hi, I've had no fibre optic Internet since 9am today - have checked the service via the app and it seems to be OK - any help?
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Sabina Khan (@SabinaNKhan) reported from Croydon, EnglandYour automated call isn’t helping at all and redirects me to all sorts of options now. Can you please stop avoiding me and help me sort out my internet before I lose my job. @SkyHelpTeam
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Nick Davison (@nick_davison10) reported from Worcester Park, England@SkyHelpTeam Not interested are you @SkyHelpTeam? Piss poor from you.
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Martin O'Rourke (@martinjorourke) reported from Wandsworth, England@SkyHelpTeam hi, is there an outage in SW17?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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SPIKE11 (@SpikeArmstrong) reported@SkySports presenter that's never a penalty!!! Their player dives for the second deffo penalty.. what a ****..
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Steph Murray (@DerekDonkey1977) reported@SkyHelpTeam Why can none of your engineers fix the service? Tomorrow, I have my fourth engineer visit in 8 days. Completely unacceptable
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Mark B (@mbanfield86) reported@SkySportsGolf @SkySports @NOWTV Why is your coverage of the Masters so poor!? Constantly freezing and breaking up where you get no actual consistent decent coverage!!! absolute useless
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CSPhysio (@CSPhyzz) reported@SkyHelpTeam absolute joke that you took my order and not even 24 hours later you cancel it because you didn’t give me time to sign the agreement. I was relying on this being here Friday! Can you make sure this still happens
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Dan (@_I_AM_DAN_) reportedGet in……..**** you @SkySports and your wankfest!!! #Saintsfc
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C (@C70393971) reported@Nobody154093 @culturaldude @SkySports Yea buddy never going on my slip again I was big tripping
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Mark B (@mbanfield86) reported@SkySportsGolf @SkySports @NOWTV Why is your coverage of the Masters so poor!? Constantly freezing and breaking up where you get no actual consistent decent coverage!!! absolute useless
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Bob Gardiner (@bobgardiner) reportedWatching The Masters. The advertising is awful. @Sky I just turn off the audio. However, the Rolex Hour is far better.@SkySports
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BB (@Billywhizzles) reported@SkyHelpTeam Hi Sky. I'd like to make a formal complaint about the level of unprofessionalism in your overseas call centres. I've had an open request for a proof of use report for a stolen mobile and have been waiting for it for 3 months. Can you help me, please?
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BTNK ⛳️ (@punk8735) reportedDear @SkySports WTF do I have to listen to your German commentary at @TheMasters