Sky

Sky Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 12/05/2025 12:10

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: Greater London, Southwark, Hammersmith, London, City of Westminster, Croydon, Hounslow, Brentford, Wandsworth, Fulham, Redhill, Southall, Thornton Heath, Reigate and Dorking.

Loading map, please wait...
City Problem Type Report Time
United KingdomGreater London Internet
United KingdomSouthwark Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomCity of Westminster Wi-fi
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    Oh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail

  • daisymcandrew Daisy McAndrew (@daisymcandrew) reported from Brentford, England

    @Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!

  • JamesMorris77 James Morris (@JamesMorris77) reported from Hammersmith, England

    @SkyUK @SkyHelpTeam is the absolute worst company I’ve ever dealt with. Appalling customer service. Over 12 years a customer and treated like utter shit. A total disgrace they don’t care at all about their customers. Utterly disgusted @Ofcom @BBCWatchdog

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @daisymcandrew @SkyUK Whatever you do, do not go to @virginmedia . Totally unreliable broadband and worse customer service

  • loveitcountry2 Lena (@loveitcountry2) reported from Hounslow, England

    @SkyHelpTeam @deanljbirch But we shouldn’t have to keep repeatedly check our connections when it’s clearly a sky fault! It’s bloody frustrating having to repeatedly put up with this crap! Why are we paying sky all this money when your internet service isn’t fit for purpose!!! 🙄😡

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from Bromley, England

    @SkyHelpTeam To upgrade to SkyQ I’m an existing customer, looking to see if can get a better price for install

  • Miaopow T (@Miaopow) reported from Richmond, England

    Don’t go for Sky broadband as it’s so slowwwwwwww @SkyHelpTeam I’m only getting shit speed.

  • Mark_James96 MCPR (@Mark_James96) reported from Bexleyheath, England

    Said it once, say it again... **** off @SkySports

  • nlpedwards Neil Edwards CQ (@nlpedwards) reported from Richmond, England

    @virginmedia so, having been on hold for 25 minutes, then cut off, called back on hold for a further 15 minutes... cut off again. Your customer service is atrocious... I can hear @SkyHelpTeam beckoning... they were crap, but they were never this shit.

  • spacemanbin Robin Lewis (@spacemanbin) reported from Redhill, England

    @SkySportsPL @SkySports My 10 year old daughter would be embarrassed to go down with that tiny amount of contact.

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    @SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!

  • markselondon Mark 🌈🏳️‍🌈 (@markselondon) reported from Eltham, England

    I give up on @SkyHelpTeam most of the UK are having issues with sky broadband and yet sky are saying there are no issues. Time to find another provider and been on hold to customer services for 45mins.

  • ashleyeglin23 Ashley Eglin (@ashleyeglin23) reported from Croydon, England

    This is a great impression you’ve set to new customers. Maybe we should have joined @virginmedia instead. Absolutely disgraceful customer service @SkyHelpTeam

  • laurengreene2 Lauren Greene (@laurengreene2) reported from Merton, England

    @SkyHelpTeam I really enjoy it when you organise an engineer to install a TV who then never turns up, consequently leaving someone waiting in all day for them...

  • Aliceliveing_ Alice (@Aliceliveing_) reported from Hammersmith, England

    Gee wizz, @skyUK is a shocker of a provider. Our internet and TV is constantly down!!! 🤬

  • loveitcountry2 Lena (@loveitcountry2) reported from Hounslow, England

    @pottermoss @SkyHelpTeam Snap! Worst network connection ever! My phone constantly buffers and no one in the house has decent WiFi connection! Not fit for purpose!

  • amalsasikumar amal sasikumar (@amalsasikumar) reported from Kingston upon Thames, England

    Which Broadband is better @virginmedia or @SkySports or any other mine is very slow and expensive

  • Pauljar58453395 Paul (@Pauljar58453395) reported from Hounslow, England

    VAR is a shambles. Football needs to look at other sports for help. This is ruining the game we love. #notovar #WATCHE #SkySports

  • OwensBenjamin Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @SkyHelpTeam I'm really not happy with the customer service I've been receiving. I have downsized my package no longer having multi-room Sky Q and was told I would be sent packaging to return that box. It has never been sent to me and this morning I receive this text (1/2)

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • jarvito8 Ian John-Lewis’ guide dog (@jarvito8) reported

    @SkySports How ******** should i know?

  • philash2k Phil @sh (@philash2k) reported from Seaforth, England

    @SkyHelpTeam Nothing like a bit of morning sarcasm from Tony at @SkyHelpTeam after years of poor service

  • huntdrew11 Drew Hunt (@huntdrew11) reported

    @SkySports 30+ if Haaland stays fit all season, but - more likely - 15-20 as his perpetual injury issues are bound to continue...

  • fleur_charms Hazel (Fleur Charms) (@fleur_charms) reported

    @SkyHelpTeam internet down in LN4, when will it be back up and running?

  • niuou Vinski (@niuou) reported

    @SkyUK broadband down in Lincoln

  • SadieSharp1 Sadie Rossington (@SadieSharp1) reported

    @ChrisClarkson22 @SkyHelpTeam Same here @SkyHelpTeam please help. Also in Lincoln.

  • AndyCrossley13 Andy Crossley (@AndyCrossley13) reported

    @SkyHelpTeam Internet down in Welton Lincoln LN2 any news on when this will be resolved.

  • unopinionated_t David Taylor (@unopinionated_t) reported

    @Steel_2332 @SkySports I hope so, I just think about poor Jadon Sancho… these young lads need us behind them… not criticising. We will see.

  • redchris1971 Chris Mitchell💙 (@redchris1971) reported

    @SkyHelpTeam @philash2k There are issues with your service. Down in Lincoln..

  • BruceBuffering Bruce Buffering (@BruceBuffering) reported

    @SkyHelpTeam My broadband has been down since this morning. When testing my connection, the website says there's an issue in my area but the service status provides no info. Could you let me know when this will be resolved, please?