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Sky Outage Report in Purley, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 03/05/2026 11:10

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (31%)

    TV (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: Carshalton, Hammersmith, London, Wandsworth, Southwark, Croydon, Hounslow, Reigate, Kensington, Bromley, Twickenham, City of Westminster, Mitcham, Southall and Isleworth.

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City Problem Type Report Time
United KingdomCarshalton TV
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomWandsworth Internet
United KingdomSouthwark Total Blackout
United KingdomHammersmith Wi-fi

Community Discussion

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Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • zoegracee03 cheffiana (@zoegracee03) reported from Camberwell, England

    @SkyUK its 9.06 why is the wifi not working....

  • mattlawley703 Matt Lawley (@mattlawley703) reported from Croydon, England

    @SkySports No problems with that whatsoever. You can’t start a new season when there’s just 8/9 games left. Play 2-3 games a week.

  • verona_vm Veronica Van Muyen (@verona_vm) reported from London, England

    @SkyHelpTeam our WiFi has been down (London) since yesterday morning, tried everything imaginable, followed instructions, unplugged everything and plugged it back in, restarted, to no avail.

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @SkyUK your wifi is shit, sort it out

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @JayHayon66 @SkyHelpTeam It’s ridiculous I pay over £100 a month and when there’s issues I’m not allowed to call cause I’m not a key worker but I still have to work from home . And my job is actually supporting the NHS 😤

  • markselondon Mark 🌈🏳️‍🌈 (@markselondon) reported from Eltham, England

    @SkyHelpTeam Hi, when do I receive my packages to return my sky q box and mini box. I’m not getting any help from sky and if I’m billed for the non-return sky equipment I will refuse to pay.

  • elxliee Ellie ..† (@elxliee) reported from Kingston upon Thames, England

    @SkyHelpTeam hi my broadband is down at Kt12sa, is there any issues as I’m working from home and cant get back online

  • ARBack1 Alan Back (@ARBack1) reported from Richmond, England

    @WillGreenwood @matt9dawson @lionsofficial @SkySports I was there for the Durban test. Never forgotten

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported from London, England

    I don’t like this @SkyUK Don’t want to help people who have been Furlough and told me they can’t get a manager to call me. @BorisJohnson the government needs to help here before we all get in to debt because of it. @SkyHelpTeam @SkyNews @BBCNews

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    I hate @SkyUK so I call the phone help and the answer to my sky Q not connecting is to send a Ethernet cable which will take 5 working day’s... **** off I pay £120 a month and now I can’t use my sky mini boxes or get any on demand stuff @SkyHelpTeam you are ***************

  • kbetteley Keiran Betteley (@kbetteley) reported from London, England

    @Elpifco3 @coleddievickers @bluesam33 @SkySports Surely makes more sense for us to accept that no one could have foreseen this and just cancel the season out of respect for the thousands who died. Terrible shame for the red lot from across the park but you win some, you lose some... couldn’t happen to s nicer bunch...

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @SkyHelpTeam When I go to the link and do all what it says and it asks if it works, which it doesn’t , it just takes me to a blank page so there is no further help

  • mrjonnyrimmer Jonathan (@mrjonnyrimmer) reported from Wandsworth, England

    @SkyUK I appreciate there are plenty of more serious issues afoot, but attempting to remove an expensive package from my subscription is impossible if you insist I have to call. When I do you advise you can’t take my call. Blatant attempt to trap customers ... pls resolve

  • chrisgolds Christopher Golds (@chrisgolds) reported from Lambeth, England

    @tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @SkyHelpTeam No at the end of the steps I get a blank page that’s the problem 😤

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    Why is it so difficult to get help from @SkyHelpTeam .. my sky Q won’t connect to my Sky hub box

  • geoffgosbee Geoff Gosbee (@geoffgosbee) reported from Eltham, England

    @SkySports how do you get hold of anyone if you have an issue with SkyQ. I can’t seem to find a number

  • PhilipCollins24 Philip Collins (@PhilipCollins24) reported from Richmond, England

    @barbedquill @WillGreenwood @matt9dawson @lionsofficial @SkySports Good point. Never noticed that before.

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported from London, England

    @charlotte19831 @SkyUK @BorisJohnson @SkyHelpTeam @SkyNews @BBCNews They are bloody useless, wont get a manager to call us and won’t do anything to help.

  • ashleyljames Ashley James (@ashleyljames) reported from Wandsworth, England

    @citythameslink1 @SkyUK I want to cancel my movies subscription but I won't let me do it online. Says I need to call!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • AFCDrapers AFC Vincenzo (@AFCDrapers) reported

    @amnesiahaze100 @SkySports Same issue with me

  • shakerboy1885 Ian Pearson (@shakerboy1885) reported

    Never offside the interpretation is absolutely bollocks. Doesn't matter at 3 nil but people pay money to see goals. Have to give the attacking team the advantage #BOUARS #football #SkySports

  • MarcoBettosi Marco Bettosi (@MarcoBettosi) reported

    Anyone else having trouble with @skytv #boxoffice purchase of #UsykJoshua2 ? Being told I’ve bought it but just have a black screen with some random numbers in. @SkyHelpTeam

  • RyanThomas2310 Ryan Thomas (@RyanThomas2310) reported

    @SkyHelpTeam I’ve now ordered twice, followed the instructions properly, and still not getting anything other than a blank screen with numbers in the corner. This is poor. Some assistance required please…..

  • United1974 209 (@United1974) reported

    @RyanThomas2310 @SkyHelpTeam Same anyone solve the issue yet cheers

  • Mwalshy17 Michael Walsh (@Mwalshy17) reported

    @SkyHelpTeam Whats going on you've put the price up and it's not working

  • Dan900H H147Dan (@Dan900H) reported

    Player of the Match? **** Off Sky Sports @SkySports @SkySportsPL There is nothing wrong with Man of the Match.

  • scottyf82 Scotty (@scottyf82) reported

    @SkyHelpTeam What an utter shower of **** man. 24 ******* hours without internet meaning I can't even buy the boxing on box office

  • ellie28467296 ellie (@ellie28467296) reported

    @SkyHelpTeam my sky multi screen is not working it says I do not have the subscription but I do! I have private messaged already. Thanks.

  • MarcoBettosi Marco Bettosi (@MarcoBettosi) reported

    @gazstandeven @skytv @SkyHelpTeam Just spoke to customer service. Apparently loads of people ringing them and their are issues with the purchase and stream. Not looking good.