Sky Outage Report in Purley, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: Greater London, London, Croydon, Southwark, City of Westminster, Hammersmith, Orpington, Hounslow, Wandsworth, Kensington, Brentford, Fulham, Merton, Sevenoaks and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Wandsworth |
Internet | |
| Greater London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Internet |
Community Discussion
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Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyUK Our dish has been down since STORM DENIS. The engineer finally turns up today, DOESN’T ring the bell but calls my partner who is working and leave a ridiculous voicemail about social distancing! The dish is outside! Don’t use this pandemic as an excuse #CustomerService
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Ben Thapa
(@BenThapa82) reported
from
Wandsworth, England
@SkyHelpTeam I got one response that didn’t answer the question and then nothing else. Sadly I will have to call tomorrow and block up the lines that should be for key workers. It will be to cancel.
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Martin Kay
(@martinkay11) reported
from
Wandsworth, England
There is pretty ordinary jump the shark end of series TV. But there is also totally gave up pure indulgent could not give a **** lazy as all get out writers be damned jump the shark end of series TV @ModernFam @ABCNetwork @SkyUK
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Paul Sahota
(@spaulsahota) reported
from
Richmond, England
So, I called Sky. Two things, remove a channel that I no longer watch. Cancel SIM card in my iPad, I only use Wi-fi. I received 11 (eleven) emails! Is this what they call #confusion #marketing. @skytv @SkyUK
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Gordon Nixon
(@gnixon88) reported
from
London, England
@Beryl_the_peryl @PositiveLad @enterjamesment @SkyUK **** off troll. If we wanted your opinion we would go to Wetherspoons and ask you for it.
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Gary/Gawy
(@MrSouthLondon) reported
from
Bromley, England
@HayleyCubbins @dramachannel @SkyUK I know, I’d have seriously gone off on one at Hyacinth if it’d been me, she’s terrible
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James
(@JamesHow8) reported
from
London, England
@SkySports They say anything to stay up and get lots of money,,,, but if they Finnish all the games there down 😋😋😋😋😋😋
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Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyHelpTeam I don’t accept. Until someone explains why a doorbell cannot be rung & why we have been left without service for 3 months (whilst paying) and why it’s ok to blame the inability to fix an external satellite dish on social distancing. I now have to wait until JULY! This is farcical
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Nicola Louise Rowe
(@NicolaLRowe) reported
from
Bexleyheath, England
@SkyUK my telephone line is broken and I can’t get through to anyone to fix this. I have checked all the cables it is the line coming in nothing internal. Is there an email or contact number so I can speak to someone
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Paul Pollington
(@Pollingtonp77) reported
from
Hounslow, England
@SkyHelpTeam I spoke to a member of the team and we've overcome the issue. The problem I now have is that I was told that I could mirror programs from my sky go to my TV until the box arrives, but this isn't the case.
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Corey Lee
(@caddydorey) reported
from
Croydon, England
@breffski @O2 Ngl, I thought it would be ****, but the best decision I’ve ever made was switching to @SkyUK for my contract. price is decent, signal is great here and their customer service was great when I had an issue. It’s defiantly not your first thought but for me it was a great decision
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Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyHelpTeam 3rd of JULY is the date we have been given. It has been down since FEBRUARY. This is an absolute joke. Your engineer is clearly taking advantage of the situation. You cut our neighbours telephone line, told my partner we “just need an upgrade”, blamed social distancing for today!
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Oliver Feldwick
(@felderston) reported
from
London, England
@SkyHelpTeam It says no known issues but I just got a text saying there were issues
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@recoba8899 @SkySports That's just who it stopped on when you press the thing. Gotta support someone, so good as any way if choosing who to support without muchnknowledge of their league.
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Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyHelpTeam we have to call & wait again. I don’t understand why your guy couldn’t ring the bell. I don’t understand why social distancing has been used as excuse. first world problems I know, but I have 3 small children to entertain/educate and sky tv would help. I’m sure I am still paying
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WHISKY P
(@WHISKYP3) reported
from
London, England
@BETTINGTIPS_CFC @TweetChelseaSG @SkySports Please dont fly a kite here. Willian says he will stay until the season ends. Adding that its no problem for him.
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Ben Thapa
(@BenThapa82) reported
from
Wandsworth, England
@SkyHelpTeam Yes and your response hasn’t yet solved the issue, I’m afraid...
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Linz
(@LindizzLinz) reported
from
Kingston upon Thames, England
My @SkyUK broadband has been so bad these last few weeks I’ve used all my phone data and had to buy a bolt for the first time ever. Can’t get through to them on the phone either 🤬🤬
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Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkyUK really need to make their Sky Q platform work with @BT broadband. The mesh network clash means I’ve had to disable my 5GHz range on BT. Changing channels doesn’t fix the issue. Really frustrating.
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Nicola Louise Rowe
(@NicolaLRowe) reported
from
Bexleyheath, England
@SkyHelpTeam The telephone number doesn’t connect to a person, it’s a recording telling me to check my connection. I need Sky to contact OpenReach so an engineer can fix this
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie Rix
(@Steroidking1991) reported
@SkyHelpTeam States there is a issue on my connect. Open reach engineer has been booked to fix it
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JamesOMahoney
(@JamesOMahoney) reported
@SkyHelpTeam Customer Retentions @SkyUK offered a worse discount than previous agent! Leaving no alternative but to #DitchAndSwitch @SkyUK because of #SkyPriceHikes #Freeview
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free palestine!
(@ramzino92) reported
Sky broadband is the worst WiFi provider out there. @SkyHelpTeam
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carl jervis
(@carljervis1992) reported
@SkySports They have had a season riddled with injuries but are still 6th, if they never had injuries then maybe higher who knows
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Mark Boyt
(@mcBoyt) reported
@SkyHelpTeam are there known issues with your broadband in BH21 area? Ours has been down a while now?
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PerplexPuss
(@Pti_Singe) reported
@SkyHelpTeam I already have and was told that I needed to pay for an extra £5 a month for a "Booster", which essentially guarantees the level of service that I should be getting at the first place, before paying the £5 a month! Which is utter #nonsense.
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Abdul Raheem Rudolph 💙
(@rudol9h) reported
@SkyHelpTeam I'm getting a message 'Your sky+ HD box isn't getting a satellite signal'
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Graeme Moffat
(@Moffweiler) reported
@AngelaHaggerty @SkyHelpTeam Just had a call saying they were monitoring internet, and noticed we had 'performance issues'. I told them my connection was fine, and I have no problems. They then told me if it wasnt resolved, my internet connection is going to be removed.
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Helen Woodgate
(@helen_woodgate) reported
@SkyHelpTeam I’m getting multiple calls per week from various numbers trying to tell me that my router is faulty and they need to connect to it to check. When I call them out they hang up. Most recent call from 01914939837. Can you trace the call?
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Liz Rounders
(@Liz_whippet) reported
@SkyHelpTeam our fibre has gone down in LS28 area. Is there an update on this?