Sky Outage Report in Purley, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 23: Problems at Sky
Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: Southwark, London, Brentford, Croydon, Twickenham, Hounslow, Thornton Heath, Hammersmith, Fulham, Mitcham, Kensington, Orpington, City of Westminster, Hampton and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Wi-fi | |
| Southwark |
Internet | |
| London |
Total Blackout | |
| Brentford |
Internet | |
| Southwark |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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darrenhenderson9
(@DarrHenderson) reported
from
Eltham, England
@PaulJam84679845 @FootballerGay @SkyBetChamp @gaytimesuk @5liveSport @EFL @FA @PFA @SkyBetLeagueTwo @SkyBetLeagueOne @premierleague @SkySports @SunderlandAFC Well you do support nonces
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Shameema Yousuf MBACP MBPsS CMPC HCPC
(@Empower2Perform) reported
from
Wandsworth, England
@SkyHelpTeam This does not seem to be the case in SW17. We’ve lost network about 20mins ago. Please advise
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jamesyred
(@jamesyred) reported
from
Redhill, England
@btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now
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Lisa Joyce
(@lisajoyce33) reported
from
Camberwell, England
@SkyUK can someone help as we are trying for the last 2 months to connect to sky broadband and now the by engineer can’t reach with his ladder!!
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Lisa Joyce
(@lisajoyce33) reported
from
Camberwell, England
@SkyUK we left virgin to join sky and we have had nothing but hassle, we have used all our mobile data waiting for you to connect us, this is terrible service!
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Umer Farooq
(@FarooqUmer) reported
from
Kingston upon Thames, England
@aaliaaaliya If you can't see cricket in your hotel it means you are not staying in a four or five-star hotel who have @SkySports Secondly @ECB_cricket &local Cricket counties provide support at the grass root level to promote cricket.Locals do take an interest in their team but are not crazy
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Nick
(@ChaoticSavageXX) reported
from
Hounslow, England
@SkyHelpTeam excellent work, #Sky - fibre broadband goes down one hour after I finish work to start 4 days off!!! Always the same!
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chris summers
(@ratman97) reported
from
Bromley, England
@SkyHelpTeam my wife has a new iPhone XR. We reset the password last night but she hasn’t been able to log in to her emails and the phone hasn’t downloaded any since 7am this morning. I’ve checked all the settings I can think of. Help!
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ローーーレンスエヴァンス
(@LawrenceEvans11) reported
from
Bromley, England
@SkyHelpTeam Hello, we've been without internet since Saturday and were told that it would be within three working days, and today we've been told it's five, and that there's no way Sky can get any time frame information from Openreach. Pretty poor service guys...
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Frances
(@Frances69992546) reported
from
Bromley, England
@SkyHelpTeam @SkyHelpTeam hi, I wonder if you can help.I have been sent a message to say a sky engineer is visiting me between 8-10 on 16/7. An engineer come out a week ago and solved my issues. I do not need an engineer tomorrow. Can you please cancel this appointment.
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Ben Burrows
(@benburrows) reported
from
Richmond, England
@SkySports pretty awful move to stop the broadcast of the @BLACKCAPS vs @windiescricket before the match finished! Was not able to watch the end of the gamw. Shame!!!🤯
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mark hall
(@mhall71) reported
from
Camberwell, England
@SkyHelpTeam hi is there a problem with broadband in south east London no broadband all morning
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Bex Mason
(@Becsmas) reported
from
Eltham, England
@SkyUK after 11 years of your TV service I will be ending on July 26. Your business model is out of date; tying people into a long term overpriced contract for broadcast media via proprietary hardware will soon go the way of video rentals. #Netflix has the model for TV’s future
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Steve McHugh
(@Macca211279) reported
from
Lambeth, England
@SkyHelpTeam guys seriously the internet connection is god awful. Constant problems and at the moment rather than bad signal ( which happens frequently ) there’s now NO signal. Hard to stay patient with a service this bad 😫
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Niall McGarry
(@BarcaWomble) reported
from
Kingston upon Thames, England
@SkyHelpTeam You’ve twice sent the wrong engineer (MDU engineer is required) to put in Sky TV & then instead of doing everything you can to get someone there straight away (after being let down for the 2nd time) u give an appointment for 2 weeks time. Terrible CS Sky!! #skyfail
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Chris Tate
(@tatey1965) reported
from
Wandsworth, England
@hectormcn @railroaddrunk @BenGilesRL @therealsteavis @SkySports @SkySportsRL And the worst thing ever is loss of funding cos participation levels have dropped - ie less potential viewers
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Steve
(@stevetom110) reported
from
Eltham, England
@SkyHelpTeam bad bad show got new skyQ today after 5 week wait, 5hours later skyQ NOT WORKING, not happy BAD very BAD😡😡😡😡
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badzilla
(@badzillacouk) reported
from
Hammersmith, England
Sky broadband has been down for Hammersmith and Fulham since 10:20 yet no update since 12:00 and no eta on repair fix. Utterly pathetic @SkyHelpTeam - Will be moving suppliers on Monday. Had enough.
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Stephen Adams
(@StephenJAdams) reported
from
Redhill, England
@AFCWimbledon @SkyBetLeagueOne @SkySports I have to say i really don't give a shit what we call them. They will be Redbull MK soon enough anyway.
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Niall McGarry
(@BarcaWomble) reported
from
Kingston upon Thames, England
@SkyUK Shocking service by Sky. My dad’s had to waste 2 days off work waiting in. First they sent the wrong engineer, (DTH I/o MDU), profuse apologies. The next week they again sent the wrong engineer!!!!. We’re sorry but we can’t come for 2 weeks. Worst customer service ever!!!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Whitehurst
(@TimWhitehurst84) reported
from
Silverdale, England
@SkySports @SkyGroup @SkyHelpTeam sort out Birmingham Vs Stoke on red button... sound is terrible and picture has now frozen FFS
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hannah ☕️
(@iIiwyshannah) reported
@SkyHelpTeam hi, looking for somewhere to submit a complaint after i was left without text services for weeks and missed important notifications and appointments.
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Nick
(@HI250385) reported
@SkyHelpTeam hello. I can’t look at sky glass packages on my app. It tells me there is a technical issue
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Dacksy🇺🇦
(@colin_dack) reported
@SkyHelpTeam what a fiasco trying 2 resolve our SkyQ box issue! 4 calls in last 2 weeks requesting new box as mine is faulty. Rang again today 2 ask when it will be delivered. Told no record of it just a new remote!!! I am a VIP diamond customer with 24 years with Sky!! Pathetic!
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Spain Binney
(@sandusky60) reported
@Faedrun @SkyHelpTeam I was so upset when my account was wrongly suspended until I was referred to superb_cr4ks on Instagram and he was able to resolve the issue Immediately
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Harjit Dhutty
(@harj_dhutty) reported
@SkyHelpTeam we have got a new disney+ subscription directly from disney, how do we sign into the skyq app?? We’ve been able to sign in previously, using our old account detailsbut it won’t log in now!
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Tom 🇬🇧
(@FullAhBeans) reported
@SkyHelpTeam Sounds like the onus is on me to know and navigate Sky's complaints procedure... Great policy, i look forward to the instructions coming through on what code-word to say in future. For some reason, i thought "i'd like to make a complaint" was enough. Silly me.
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©00[&th€9@ng🛵
(@coolandthegangs) reported
@GNev2 What was wrong about that incident was the Sky punters making jokes about it. Keane saying Robertson's a baby and Tyler mocking with his offside by an elbow comment . This is top level sport and not a laughing matter. @SkySportsPL @SkySports
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We are Stoke
(@weare_stoke) reported
from
Bucknall, England
@SkyHelpTeam Please can you fix the audio on your coverage of Stoke vs Birmingham? The commentator sounds robotic.
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JM
(@martinjamie_10) reported
Watching Ref Watch just shows how bad referees are in this day and age. Scared to over turn a VAR decision and stick by there own. Brighton done over massively. Isak never a pen. Absolute joke. @SkySportsNews @SkySportsPL #SkySports