1. Home
  2. Companies
  3. Sky
  4. Purley, England
Sky

Sky Outage Report in Purley, Greater London, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Purley come from postal codes CR8 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Sky

Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Purley, England

The most recent Sky outage reports came from the following cities: Brentford, Wandsworth, London, Woolwich, Hounslow, City of Westminster, Croydon, Hammersmith, Southwark, Fulham, Southall, Coldblow, Bexleyheath, Greater London, and Purley.

CityProblem TypeReport Time
Brentford Internet 34 minutes ago
Wandsworth Internet 4 hours ago
London Internet 5 hours ago
London Internet 5 hours ago
London Internet 7 hours ago
London Internet 16 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • Shed4Ever
    Shed4Ever (@Shed4Ever) reported from Wandsworth, England

    @SkyHelpTeam very disappointed with sky never had a problem with them now I have a problem there ******* me about my phone line has been knocked off on the box on my landing I told them this but yet you want to run a line test that of course will fail

  • caz_anda
    🐼 Ms Panda 🐼 (@caz_anda) reported from Camberwell, England

    @SkyUK whats going with your broadband its been awful since Friday

  • AlyMac1
    Alyson (@AlyMac1) reported from Kingston upon Thames, England

    Wtf. Is this Bees TV @skysports

  • PaddyBriggs
    Paddy Briggs 🇪🇺🌈 (@PaddyBriggs) reported from Richmond, England

    @oflynnsocial @J_C_Gr @SkySports I had no problem with it. Admit others disagreed ! #COYS

  • PaddyBriggs
    Paddy Briggs 🇪🇺🌈 (@PaddyBriggs) reported from Richmond, England

    @oflynnsocial @J_C_Gr @SkySports I really don’t think there was any problem in those days . Never heard any criticism of Peters to Spurs or Greaves to Hammers either.

  • happydogplumb
    Happy Dog Plumbing (@happydogplumb) reported from Wandsworth, England

    @SkyHelpTeam URGENT: our broadband is playing up, wifi not working and intermittent Ethernet connection. Have tried tests and help online but no joy. We are key workers and working from home so need internet to communicate with customers - please help

  • THEWHITLAM
    THEWHITLAM (@THEWHITLAM) reported from Lambeth, England

    @SkySports the commentators keep apologising for bad language we might hear. But the ‘offenders’ are the managers and subs etc. Why not just tell them beforehand to try to stop swearing ?

  • Miaopow
    T (@Miaopow) reported from Richmond, England

    @SkyHelpTeam how do I cancel Sky? Says don’t call

  • alffletch
    Alfie 🦅 (@alffletch) reported from Bromley, England

    @Beulah12 @SkySports Sky sports have come a long way tbf would’ve never talked about something like that a while ago

  • JimmyBCooper
    James Cooper (@JimmyBCooper) reported from Esher, England

    @SkySports It’s been awful one of the worst seasons in history. VAR was appalling unless you are a Liverpool fan

  • stefanohat
    Stefano Hatfield (@stefanohat) reported from Hammersmith, England

    I know you should support your local team, but that’s not supposed to apply to bloody @SkySports - enough of the BrentfordFC love-in already. #COYW! #FFC #BREFUL

  • Barbara4003
    Barbara Poole ⚽🦅 (@Barbara4003) reported from Croydon, England

    I thought I’d tuned into the Palace v Spurs channel but I’m obviously stupid and chosen the wrong one @SkySports We’re not interested in Man Utd or Leicester

  • djwisednb
    DJ Wise (@djwisednb) reported from Wandsworth, England

    Who’s this commentator on @SkySports he is so ******* bias if kenny dalglish had a **** his ******* head would pop out his backside Damn please make it less obvious

  • GerryCupples
    BOD THE WORKER (@GerryCupples) reported from Kensington, England

    @SkyHelpTeam We are currently in the throes of giving up what we see as a decent sky bill Please check our account I hope you ,in fact you will see we are a valued customer We have had no sky since before Covid Your response to our appeals has been utterly miserable it

  • Misshayley_1
    Hayley (@Misshayley_1) reported from Kingston upon Thames, England

    @SkyHelpTeam That’s what I went on but didn’t resolve problem @SkyUK

  • KrisIngham1
    Kris Ingham (@KrisIngham1) reported from Wandsworth, England

    Poor multi-game coverage by @SkySports. Everybody’s tuned into @bet365 to keep up with the goals

  • Hammers71
    Gary Mitchell (@Hammers71) reported from Bexleyheath, England

    @SkyUK No satellite signal as of 6am I this morning and we’ve gotta wait 11 days for an engineer to come & fix the problem ?!! - wasn’t expecting that !

  • MichelleMid
    Michelle 🖤 (@MichelleMid) reported from Wandsworth, England

    @SkyHelpTeam I had new WiFi/sky q/router installed today. Now Dyson and Sonos products aren’t reconnecting to the WiFi - the WiFi is otherwise working. Could it be a router problem? Thanks.

  • Shed4Ever
    Shed4Ever (@Shed4Ever) reported from Wandsworth, England

    @SkyHelpTeam having issues with my phone line no dail tone and your system checks say it’s all ok Engineer booked I have had no update

  • TommBrownn
    Tom Brown (@TommBrownn) reported from Wandsworth, England

    @SkyHelpTeam hi guys - trying to watch ITV opening show that was on this morning but says I don’t have required subscription however I have ultimate on demand. Never had this issue before - have tried turning off mains and back on. Can you help pls

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • nicola_wortley
    Nicola Wortley (@nicola_wortley) reported

    @SkyHelpTeam no internet and no help, can’t get anyone to come for nearly 3 weeks *shocking

  • MattGreg1
    Matthew Gregory (@MattGreg1) reported

    @SkyHelpTeam Morning. I can't connect to the internet through Sky Broadband. Are there any issues? My Sky app tells me tests can't be run and to try later.

  • MyPersona123
    Bryan MyPersona123 (@MyPersona123) reported

    @10000stepsaday @SkyHelpTeam Google "sky broadband fault number" : Quote:"If you experience a problem with your service, please call Sky customer services on 0333 7591 018" - An automated line test fixed my connection in Brigg at 7:15AM today

  • _Dunx_
    Dunx (@_Dunx_) reported

    @SkyHelpTeam @davemarshall83 Mines down here in Louth, Lincs my staff have onternet down in Grimsby, North East Lincolnshire and other areas of Louth are down. Frustratingly your websirlte says my service is fine... it is not.

  • JGPeach82
    JGP (@JGPeach82) reported

    @SkyHelpTeam my broadband connection is not working, Waltham Lincolnshire, neither is my friends in Scunthorpe Lincolnshire, I thought the issue was resolved??

  • nerdverb
    Mark Wright (@nerdverb) reported

    @maria59495670 @SkyHelpTeam Not working here either in grimsby

  • CarolineFannon1
    Caroline Fannon (@CarolineFannon1) reported

    @SkyHelpTeam The broadband has been down all morning in Immingham DN40. Your app says no issues, social media says otherwise!

  • wayneegan7
    wayne smith (@wayneegan7) reported

    @SkyHelpTeam internet down again Dn34

  • nerdverb
    Mark Wright (@nerdverb) reported

    @_Dunx_ @SkyHelpTeam @davemarshall83 Its down for me in Grimsby, if its not back online soon I'm going to have to go to my office in scunthorpe, seems pointless working from home in that case

  • BlueLily08
    bluelily (@BlueLily08) reported

    @OpenreachHelp hi there. @SkyUK are telling me you've said there's not an outage in Lincolnshire area but sky customers from Louth, Fotherby, Manby, Sth Elkington, Nth Thoresby, Brookenby and more are all areas affected by no access to broadband. Can you comment as to why that is