Sky Outage Report in Purley, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: London, City of Westminster, Hounslow, Southwark, Twickenham, Morden, Croydon, Epsom, Wandsworth, Fulham, Brentford, Redhill, Hammersmith, Worcester Park and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| City of Westminster |
||
| London |
Internet | |
| Hounslow |
Wi-fi | |
| Southwark |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Jess
(@MrsScreech) reported
from
Camberwell, England
@OpenreachHelp Thanks to a broken port and lack of capacity I now face almost a week's wait for my fibre broadband activation which should have taken place on 29th Jan. Not good enough! @SkyHelpTeam
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Victoria Cuthill RN
(@VickyChas3) reported
from
Esher, England
@virginmedia - over 48 hours now and no broadband or TV. Really unimpressed, mostly because I can only access an automated service for info. How hard is it to provide decent customer service and let me know what is going on - @SkyUK gets back to me before you do!
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
so i would just like to report him please to the management team @SkyHelpTeam @SkyUK rodger awful service and didn't let me speak . overpowering and of it wasent his way he didn't wanna help . awful (rodger)
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colin lewis
(@ligarius) reported
from
Richmond, England
@CliveMitchell54 @SkySports They don’t give an effing toss! So tempted to cancel my subscription. But they know I won’t. Getting closer though. @SkyBetChamp
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TOM44S #TeamLH
(@tompetraus) reported
from
London, England
@SkySportsPL @SkySports @Carra23 He’s for real here arsenal as bad defending bench mark or something @Carra23 can get lost arsenal played city of the park 2015 jan 18 for exc u moron
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Barbara Poole ⚽🦅
(@Barbara4003) reported
from
Croydon, England
@SkyUK Can’t have a dish unfortunately. Too many trees blocking the signal.
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
yes he told to get cables what ive already tried and it felt like he didn't belive me . awful service . I pay a lot of money for my sky i don't expect my services to be slow and if a customer wants help he should be helping not over powering and not believing @SkyHelpTeam @SkyUK
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
can i report bad customer service from a man called rodger from your company. I told him about my broband i need it moved into my room and it felt like he didn't want to book it in for me he kept over powering and not helpful at all. he thought i was a kid . @SkyHelpTeam @SkyUK
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Sara Nelson
(@SaraCNelson) reported
from
Lambeth, England
.@EE completely dismayed by your service. Having switched from @SkyUK I was assured it would be a seamless swap over with no need to wait in for engineers. I now have no internet and no hope to see an engineer before the 4th... 1/3
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John McKie
(@johnmckie) reported
from
Camberwell, England
@SkyUK Plus your hold service is worse than #talktalk I have (un)happy memories of being on hold to your Livingston HQ for more than FIFTY minutes one evening. @SkyCorporate
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Stella Leung
(@StellaWYLeung) reported
from
Wandsworth, England
@SkyHelpTeam My 4G network on @O2 is MUCH faster than your broadband service, when you promised to give me 17mbps. This has been happening for the past weeks.
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michael kelpie
(@thekelpie) reported
from
Bromley, England
@hayley_emma1 @bt_uk @SkyUK Interesting that @bt_uk responded quicker than @SkyUK AND they got your name right. Now, if only BT could actually be better at actually getting your phone line working you’d be a happy customer and wouldn’t have to take another half day off work. Fingers crossed H.
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linda holmes
(@pussinpjs1) reported
from
London, England
@SkyUK Thanks but I have just got my account so can't really change. The TV is the problem as its old and does not have the HIMIDI connection
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AJ King
(@TrueAJKing) reported
from
Lambeth, England
@SkyUK provides such dreadful net service. WiFi drops out every 20 minutes, all day every day. Big problem as they are the only provider available in our building, so stuck with near-zero connectivity, no choice of provider & have to deal with the entire lack of customer service.
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Mojca Gabrovsek
(@mgabrovsek) reported
from
Merton, England
@SkyUK shocking customer service... 20 min wait time on phone, no online support
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Jess
(@MrsScreech) reported
from
Camberwell, England
@OpenreachHelp @SkyHelpTeam my continued lack of fibre broadband activation is a joke. Still no definite activation date although it was supposed to be 29th Jan. This is now the subject of an official complaint. I expect activation to be completed by close of business Fri 8 Feb.
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Dinesh
(@Sanassee) reported
from
Croydon, England
If you think @SkySports are bad with their United bias, don’t even get me started on @btsportfootball
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
because when he said it would £65 pound for the main socket to be moved in my room to get good service . he then said we don't supply that service when he clearly said it would cost £65 to move the socket . seemed like he wanted his way (rodger) @SkyUK @SkyHelpTeam very poor
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Janine Parker
(@janineparker05) reported
from
Wandsworth, England
@SkyUK after 15 years of custom, we have to move to Virgin ( gutted) Your dishes can’t accommodate the high rises being built around hour home in London. Sky- Please move on with your technology, we never wanted to leave you!
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Robert Balcombe
(@RobertBalcombe) reported
from
London, England
@SkyUK @XyliaMilsom I've recently transferred over from i.d to sky mobile. The 4g is terribly slow (if I'm lucky to get it). My work mobile uses the O2 network and is lightning fast in comparison.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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soph v. 4959
(@sophb66) reported
@SkyHelpTeam oh look BRi V LEE on SS Main Event freezing again. And no I don’t live in Scotland or N England so no bad weather …. Same thing every week I pay £150 a month for a match that you cannot properly broadcast
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Eternal Red
(@Aadp94) reported
@badaaaaam @Silvers_spring @SkySports And a significantly larger number of United don't "share that opinion". I literally just said he doesn't represent the United fanbase, which is a fact. What's your problem?
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William Esler
(@WilliamEsler) reported
@SkyHelpTeam We’ve done all of that lots of times Becca. The speed is just always terrible
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Mick Scholey
(@mickyjimscooby) reported
@SkyHelpTeam The reason we can’t get through to the call centres is because we are trying to find out more info. Iwe just need a summary of why the outage is happening and some idea of when we might see a return. I REPEAT again - why will nobody tell us what is going on BE HONEST! COME ON!!!
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Mick Scholey
(@mickyjimscooby) reported
@SkyHelpTeam Wait times of 20 to 30 minutes to get through to call centre ! Let’s have a bit of honesty!! We know weather is bad but we are your customers and deserve to know what is going on!! WE NEED COMMUNICATION, OPEN AND HONEST! Come on let us know!!!
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Darren Robson
(@DarrenRobson6) reported
@SkyHelpTeam no satellite signal, done all the guides on website still nothing! What’s the options now?
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Linda 💙
(@lindylooo) reported
@SkyHelpTeam No satellite signal on my Sky+box for two days. Tried all the online steps and 40 minute wait on the phone. 😞 #sadtimes
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michael
(@mickmarshall) reported
@FatMancScoop @SkyHelpTeam Can't understand why anyone would pay for that shower of **** , there's lots of options out there at a fraction of the price
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Luke Bonetti
(@luke_bonetti) reported
Anyone else having a problem with the **** service from @SkyUK just because of a bit wind??
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Joanne Brown
(@tiddletots) reported
@SkyHelpTeam And what happens if the outage is not resolved by Monday??? What happen to my installation of super fast broadband?