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Sky outages and service status in Purley, England

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Full Outage Map
  • Sky generated 6 outage signals in the last 24 hours around Purley, including 6 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 24, 2:47 PM GMT+1.
  • 66% Internet (66%)
  • 16% Wi-fi (16%)
  • 9% Total Blackout (9%)
  • 6% TV (6%)
  • 3% Phone (3%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Purley, England

The most recent Sky outage reports came from the following cities: Southwark, Croydon, Redhill, Wandsworth, Orpington, Westerham, Epsom, Caterham, Banstead, Sutton, Bromley, Purley, Coulsdon, and Warlingham.

CityProblem TypeReport Time
Southwark Internet 3 hours ago
Croydon Internet 15 hours ago
Croydon Wi-fi 16 hours ago
Croydon Wi-fi 16 hours ago
Croydon Total Blackout 17 hours ago
Croydon TV 20 hours ago

Nearby cities with recent reports

Southwark

10 recent signals

3 hours ago
Croydon

7 recent signals

15 hours ago
Redhill

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • Tullocarm
    Tullocarm (@Tullocarm) reported from Lambeth, England

    So frustrating @SkyHelpTeam. I'm cancelling my direct debit. Screw your 'service'. I'd rather bring back AOL dial-up 😤

  • angegillis
    Ange Gilly (@angegillis) reported from Lambeth, England

    @SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??

  • MrMonsterMagic
    Steve (@MrMonsterMagic) reported from Redhill, England

    @SkyHelpTeam is there a problem in RH1 postcode? My internet has been dropping all day.

  • k8tyDavies
    Kate Davies (@k8tyDavies) reported from Worcester Park, England

    @SkyHelpTeam just wanted to say I’ve just had amazing customer service from a guy called Sherwin!! He was so helpful and really polite and friendly #greatservice

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam No.. It's all @OpenreachHelp fault so Sky can't possibly take an responsibility for their customers... Great service isn't it ?

  • InsaneGoon3r
    Insane Gooner (@InsaneGoon3r) reported from Croydon, England

    @richardajkeys Why is this irritating man still on twitter? I must say the quality of presenters on @SkySports is A* these days compared to those awful days of old!

  • kmckeand
    Kate McKeand (@kmckeand) reported from Wandsworth, England

    @SkyUK I’ve had no broadband for 10 hours and can’t get any information about when the issue will be fixed?

  • sarahMwasHudson
    Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    Nothing like working from home when you have @SkyUK …. Day 2 of no broadband and no phone …. Quality service …. Will switch to @virginmedia as soon as I can

  • Violet_Guitar_
    Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK Is there a problem with your wifi in south London? Real problems for 24hrs+

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Anyone else around #Northcote road having @SkyUK #broadband issues?

  • mariabilici
    cherrypick (@mariabilici) reported from Wandsworth, England

    @SkyHelpTeam any rough estimate on when the Wimbledon outage will be fixed?

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Hi, @SkyHelpTeam I am having #broadband issues. The connection keeps dropping. Are there any known issues in SW11 1NG area? If not, there is one!

  • AvWeekJuliet
    Juliet Trew (@AvWeekJuliet) reported from Merton, England

    @SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband

  • richnewm
    richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyHelpTeam so why is my Internet down yet again becoming a joke now

  • PurveeH
    Purvee Hetamsaria (@PurveeH) reported from Camberwell, England

    @SkyHelpTeam I juat got off call with a skycare and thwy said they do not even know what the issue is. And they need 3 days to know the issue and then no guarantee on its solution.

  • magical_78
    NigelH (@magical_78) reported from Bromley, England

    @SkyHelpTeam hi, we’re due to move out later this month but don’t have our new address yet (we’re renting part of a house with sky already) - is there a way we can use our Sky Q box / viewing card there as we don’t want to cancel given we have 21yrs of history. Thanks

  • nick_davison10
    Nick Davison (@nick_davison10) reported from Worcester Park, England

    @SkyHelpTeam Have you read the thread? Your member ogvstaff said the price would be guaranteed when I called back. That's bloody poor.

  • denyermc
    Mary Denyer (@denyermc) reported from Headley, England

    @SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!

  • silkskt
    Silka (@silkskt) reported from Camberwell, England

    @SkyUK I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.

  • LorraineThorn
    GingerLolz (@LorraineThorn) reported from Merton, England

    @SkyHelpTeam Yes, local issue reported, which could take up to 2 hrs to resolve (I first got this response when I checked at around 10pm last night) thanks for your quick response!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidHartleblue
    David Hartley (@DavidHartleblue) reported

    @SkySports But then again he is a proven idiot so nobody really cares!

  • Gingelltown99
    RealDSG (@Gingelltown99) reported

    @SkyUK Could this be the worst service provider in England? My husband received a phone call from them yesterday advising him of an overdue payment, so he paid the £113 as requested. Today the internet is disconnected and they have now advised him it will remain disconnected for 8 days! He is now having to request the phone call recording - what a shame - we thought England was more advanced than Australia but obviously not!

  • sh34lbyera
    ShelbyEra (@sh34lbyera) reported

    @silverstrack SkySports cannot stop waffling about how Russell is "struggling" with these regs, yet ignore the fact that no matter what he does his AI W17 is never gonna be in his favor for now.

  • Edenz111H
    EdenzCFC💙 (@Edenz111H) reported

    @SkySports If he doesn’t know how Roger can help, he doesn’t know know about Alonso set up and tactics.

  • Woodgy
    Stuart Woodger (@Woodgy) reported

    FIFA please **** off with your tinpot halftime show. It doesn’t work for football. #fifa #worldcup2026 @BBCSport @talkSPORT @SkySports

  • joshi_vb
    Ms vb_joshi (@joshi_vb) reported

    @SkySports Rio, are u that stupid!! Argentina all the way cheated, fouls and favouritism. We would have gone to final. Just wake up, u fool. That team is not world-class.

  • JB_Bardsley
    Jake Bardsley (@JB_Bardsley) reported

    @centredevils @TheAthleticFC Alex Scott turns down new contract via @SkySports 😳

  • Dantalk10
    Topical (@Dantalk10) reported

    @SkySports @Argentina were lucky/fortunate against Egypt with help of ref, their tactics of intimidation and fouls. Don’t really deserve to win so let’s hope Spain give them a lesson

  • janecowell1
    jane cowell (@janecowell1) reported

    @SkyHelpTeam I have an engineer appointment for today 18th July-1pm to 6pm. Its now 5mins to 6pm and no one has called or arrived??? Tried to get help, impossible ! Where is my engineer please

  • xrishnav
    Samuel Beckett (@xrishnav) reported

    @zainosaurus @Chelsea_stat @SkySports Fofana is horrid. Anybody bit him. Where does Hato lie in the equation? Should be colwill hato lacroix.