Sky

Sky Outage Report in Purley, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 02/10/2026 05:20

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: Southwark, London, City of Westminster, Wandsworth, Kensington, Croydon, Brentford, Fulham, Merton, Greater London, Sevenoaks, Hammersmith, Hounslow, Mitcham and Southall.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • ozwilliams101 Kevin Williams (@ozwilliams101) reported from Kensington, England

    @SkyHelpTeam what is happen with the internet outage, it has been ongoing since 12.30????

  • lisaannejenkins Lisa Jenkins (@lisaannejenkins) reported from Camberwell, England

    @SkyHelpTeam "We are having problems connecting to a network"...I used WPS and a password....still won't connect

  • Mr_Unique_Voice 🟣ŇⒶ𝐧𝕒 mค𝐑ᶠ𝐨 🇬🇭 (@Mr_Unique_Voice) reported from London, England

    @SkyHelpTeam Still having issues....

  • 25FernaFan Nigel Wilkinson 🐝 💯👕 (@25FernaFan) reported from Southall, England

    @mothball69 He’s a ****!! He NEVER uses “the whole package” for ANY Club except Manchester City!!!!? No shame @SkySports !! NONE!! Embarrassing.

  • MarketerHayden Hayden 🚢 (@MarketerHayden) reported from Wandsworth, England

    Hi @SkyHelpTeam broadband is down in the SW11 area. It was working fine earlier as I managed to do some work. Please can you advise! #skybroadband #SW11

  • MaxBurrell5 Max Burrell (@MaxBurrell5) reported from Kingston upon Thames, England

    @SkySports fix the Stoke Luton stream

  • InsaneGoon3r Insane Gooner (@InsaneGoon3r) reported from Croydon, England

    @richardajkeys Why is this irritating man still on twitter? I must say the quality of presenters on @SkySports is A* these days compared to those awful days of old!

  • silkskt Silka (@silkskt) reported from Camberwell, England

    @SkyUK I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.

  • MRMyates Matt (nee Reggae) Yates (@MRMyates) reported from Hooley, England

    Somebody deleted my recordings of #righteousgemstones season2 on the @SkyUK box and there is no eps at all on catch up! What’s going on @SkyHelpTeam?! Help me! 🙏🏻

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @SkyHelpTeam abysmal service. My partner started working with Sky months ago, yet since we switched our (already crap) package to your apparent super best, it’s been worse than ever. Can’t stream anything without interruptions. And yes, been through usual steps. Not good enough

  • LorraineThorn GingerLolz (@LorraineThorn) reported from Merton, England

    Internet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?

  • DomPlums Dom (@DomPlums) reported from Horley, England

    @SkySports why ******** are we talking about Man Utd when it’s palace against arsenal?

  • TrudaSpruyt Truda Spruyt (@TrudaSpruyt) reported from London, England

    @SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer

  • ciarale01 Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England

    I am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!

  • kmckeand Kate McKeand (@kmckeand) reported from Wandsworth, England

    My @SkyUK broadband just keeps dropping today in SW18 but the app says no issues. Clearly there are???

  • munirawilson Munira Wilson MP 🇺🇦 (@munirawilson) reported from Richmond, England

    Hey @SkyUK, we've been without broadband at home for five days now. Like millions of others, my husband and I can't work without decent internet access. Your customer service is glacial. Please can you help!

  • TheEyeCasting The Eye Casting CDA (@TheEyeCasting) reported from Camberwell, England

    @SkyHelpTeam I don't have a Sky landlines 🙄. Why do I have to call at to cancel something ? I tried calling was on phone for an hour to be told it wasn't possible to cancel then getting transfered somewhere else. Obviously making it as difficult as possible. Still have service I don't want.

  • silkskt Silka (@silkskt) reported from Camberwell, England

    @SkyHelpTeam I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.

  • denyermc Mary Denyer (@denyermc) reported from Headley, England

    @SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!

  • ciarale01 Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England

    Surely I cannot be the only person in the universe that is having major Sky Broadband Internet problems today! @SkyUK #SkyBroadband

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • roberti46943486 RN (@roberti46943486) reported

    @SkyHelpTeam What exactly can you do? If all you can do is tell me the phone number to call that doesn't help me. Our Sky landline isn't working. We have poor mobile reception. We phoned yesterday. We were told we would be called back this morning on my mobile. But you didn't.

  • garethklose Gareth is @garethklose@mstdn.social (@garethklose) reported

    @SkyHelpTeam @NewsTech hey folks I know your more contribution than distribution but you got any contacts who might be able to help with a potential weirdness on a syndication feed?

  • paulrbetty Paul Betty (@paulrbetty) reported

    @SkyHelpTeam still getting nowhere over the issues with our 5 mobile phones & Sky is passing me from dept to dept. Maybe I should just cancel my DD’s for mob, TV & broadband & not pay another £ - that will, of course, be free of any early termination charges, compliments of Sky!

  • crowhurstsr SteveAVillan (@crowhurstsr) reported

    Time to cancel my @SkySports subscription. No Villa games on Sky between now an end of season. Even when we're on the coverage is so biased. Total waste of time and money !

  • DeanNic1978 Dean Nicholson 🇬🇧 (@DeanNic1978) reported

    Why does @skysports have such a poor signal

  • garethklose Gareth is @garethklose@mstdn.social (@garethklose) reported

    @SkyHelpTeam @SkyNewsTech hey folks I know your more contribution than distribution but you got any contacts who might be able to help with a potential weirdness on a syndication feed?

  • GreatAutismo1 The Great Autismo 🖤🤍 (@GreatAutismo1) reported

    @Only1JB18 @PeterAbley4 @SkyHelpTeam kinda like my problem i had this morning i unplugged for 5 minutes then updated it i only got it set up at 8 this morning and then i had that problem 2 hours later

  • javedmalik85 Javed Malik (@javedmalik85) reported

    @SkyHelpTeam ‘Updating system software’ error: updates for 10mins, then box restarts, has sky loading screen, then returns to ‘updating system’ screen. Tried turning box off for 5mins & restart. Please can someone help? Thanks

  • Sabrina_1194 Sabrina (@Sabrina_1194) reported

    @SkyHelpTeam I've been having problems with my WiFi for the past 2 days. Will a printer and the wireless doorbell base make any difference to the interference as they are all located together?

  • Srhm8809 Sam Harman (@Srhm8809) reported

    @Charlove_85 @SkyHelpTeam Same issue… seems to work on normal all 4 on smart tvs just seems to be a sky issue