Sky

Sky Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 12/06/2025 09:20

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: London, Southwark, Wandsworth, Greater London, Hammersmith, City of Westminster, Croydon, Hounslow, Brentford, Fulham, Redhill, Southall, Thornton Heath, Reigate and Dorking.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomSouthwark Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @SkyHelpTeam Equals. I complained. Via to me complainIng I clOsed all accounts down And spoke to Sky And said I'm not happy I got to pay only for the sim for a few months then Back to normal price there no reduce nothing still not happY My name is mr fabio. Freemantle

  • DomPlums Dom (@DomPlums) reported from Horley, England

    @SkySports why ******** are we talking about Man Utd when it’s palace against arsenal?

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @KatLueth @SkyHelpTeam Also from Twickenham here - and no Sky broadband for 24 hours now. Website says there’s an outage but also says ‘no problem with your service at your address’. Any chance of some clarity ?

  • TheEyeCasting The Eye Casting CDA (@TheEyeCasting) reported from Camberwell, England

    @SkyHelpTeam I don't have a Sky landlines 🙄. Why do I have to call at to cancel something ? I tried calling was on phone for an hour to be told it wasn't possible to cancel then getting transfered somewhere else. Obviously making it as difficult as possible. Still have service I don't want.

  • MaxBurrell5 Max Burrell (@MaxBurrell5) reported from Kingston upon Thames, England

    @SkySports fix the Stoke Luton stream

  • RicciCastro Babajou (@RicciCastro) reported from Wandsworth, England

    @SkyHelpTeam any update on outage in Wandsworth area. Status page says everything is fine & no planned works listed. @SkyUK

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Any chance of Sky making some kind of comment about what’s going on? It’s now day three and there will be lots of people like me who need broadband to WFH. Seems to be a real problem all over Twickenham.

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Thanks Claire Can you confirm that there is an outage in my area, and that it’s being worked on? It’s been 24 hours now…

  • LouKF93 LF (@LouKF93) reported from London, England

    @SkyHelpTeam Lots of static and scrambled picture and then switches off saying satellite signal is not working.

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @SkyHelpTeam GooD afternoon Nathan Thank for reaching out to Me Ok so 2 things So the problem was on the 7th of this month my tv and broadband taken And the mobile was not taken on the 7th I gave specic instructions cause last year in Feb I had a very bad accident. Know I'm much better

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @SkyHelpTeam abysmal service. My partner started working with Sky months ago, yet since we switched our (already crap) package to your apparent super best, it’s been worse than ever. Can’t stream anything without interruptions. And yes, been through usual steps. Not good enough

  • munirawilson Munira Wilson MP 🇺🇦 (@munirawilson) reported from Richmond, England

    Hey @SkyUK, we've been without broadband at home for five days now. Like millions of others, my husband and I can't work without decent internet access. Your customer service is glacial. Please can you help!

  • MRMyates Matt (nee Reggae) Yates (@MRMyates) reported from Hooley, England

    Somebody deleted my recordings of #righteousgemstones season2 on the @SkyUK box and there is no eps at all on catch up! What’s going on @SkyHelpTeam?! Help me! 🙏🏻

  • lisaannejenkins Lisa Jenkins (@lisaannejenkins) reported from Camberwell, England

    @SkyHelpTeam "We are having problems connecting to a network"...I used WPS and a password....still won't connect

  • InsaneGoon3r Insane Gooner (@InsaneGoon3r) reported from Croydon, England

    @richardajkeys Why is this irritating man still on twitter? I must say the quality of presenters on @SkySports is A* these days compared to those awful days of old!

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @SkyHelpTeam Att Nathan Not working. So every bit oF money is crushal to me If specific instructions are given froM a customer for a date this shoUlD be accepted last month was fine But unfortunately this month was not equals I asked the operative serial times why u never toOk the mon

  • 25FernaFan Nigel Wilkinson 🐝 💯👕 (@25FernaFan) reported from Southall, England

    @mothball69 He’s a ****!! He NEVER uses “the whole package” for ANY Club except Manchester City!!!!? No shame @SkySports !! NONE!! Embarrassing.

  • denyermc Mary Denyer (@denyermc) reported from Headley, England

    @SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!

  • FinleyTheFloof 🐺FinleyTheFloof🐺 (@FinleyTheFloof) reported from London, England

    @SkyHelpTeam sky WiFi sucks so bad around here rm8 area so slow please fix

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    @SkyHelpTeam Since the storm, my sky box isn’t receiving signal. I’m in a block of flats. Tried calling, wait on hold for ages. How do we get someone to repair our dish? Why don’t you have an online solution for this. It’s 2022

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • BarryMonaghan8 Big barry (@BarryMonaghan8) reported

    @johnrw70 @SkySports Support ****** Stoke ffs lol

  • Maria44046944 Maria (@Maria44046944) reported

    @SkyHelpTeam Thanks HW, I’ll check the service update and hopefully it will be sorted soon. Can you please point me@to a link where I can check the policy sky has to refund customers after a loss of service of several hours please? Thanks!

  • iiTzzMrHeath Stuff ‘n’ Things (@iiTzzMrHeath) reported

    @SkyHelpTeam I spoke with your automated service earlier today, and to a technician on Wednesday

  • Dannys0772 Danny ⚒️⚒️ (@Dannys0772) reported

    @SkyHelpTeam I have just arrived home to be informed that our broadband has been down since 12.30ish, we have completed all checks, still no luck Any ideas?

  • kduffin85 kieran duffin (@kduffin85) reported

    @SkySports Right lads no more bad talk to the females or there gona take there periods

  • t_fazakas Tamas Fazakas (@t_fazakas) reported

    @SkyHelpTeam Hey, can you give an update on the connection issues at EH6, Leith. Lost connection almost half an hour ago.

  • stephen1968 Stephen Parker (@stephen1968) reported

    Thanks @SkyUK @SkySports for forcing me down the vpn/streaming route to watch super rugby aotereoa & Australia. I can now cancel my sky sports subscription as I can stream all I want to watch

  • norchcity Sciantific (@norchcity) reported

    @SkySports Ironically some of the perpetrators of said problem are on this thread👇

  • Lizzie_Psych Lizzie Collins (@Lizzie_Psych) reported

    @SkyHelpTeam already really disappointed with your speeds following my home move, but now your service appears to be down entirely in Edinburgh & other parts of Scotland. Not great with two adults working full time from home!

  • Adisboy6 Adisboy (@Adisboy6) reported

    @Jones68Jenny @KahrimanovicNed @SkySports Everyone gets abuse male or female as there's always nutcases everywhere. In Sian case, she's clearly one the best officials male/female out there & a vast majority of football fans know & appreciate this. So please don't try escalate issues.