Sky Outage Report in Purley, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Purley come from postal codes CR8.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (57%)
-
TV (18%)
-
Wi-fi (13%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (3%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: London, Croydon, Southwark, Hammersmith, Redhill, Hounslow, City of Westminster, Mitcham, Brentford, Dorking, Southall, Orpington, Lingfield, Purley and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Wi-fi | |
| Croydon |
Wi-fi | |
| Southwark |
Internet | |
| London |
Wi-fi | |
| Hammersmith |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
-
Babajou
(@RicciCastro) reported
from
Wandsworth, England
@SkyHelpTeam any update on outage in Wandsworth area. Status page says everything is fine & no planned works listed. @SkyUK
-
Kieran Shew
(@shoeburger) reported
from
Merton, England
@SkyHelpTeam Since the storm, my sky box isn’t receiving signal. I’m in a block of flats. Tried calling, wait on hold for ages. How do we get someone to repair our dish? Why don’t you have an online solution for this. It’s 2022
-
Joy Balfe
(@Joybalfe) reported
from
Whyteleafe, England
@virginmedia absolute p- take on price charges £8.50 extra in this current climate. Shoddy service - time to believe in better @SkyUK
-
🐺FinleyTheFloof🐺
(@FinleyTheFloof) reported
from
London, England
@SkyHelpTeam sky WiFi sucks so bad around here rm8 area so slow please fix
-
Phil Craig
(@philmcraig) reported
from
Richmond, England
@SkyHelpTeam Any chance of Sky making some kind of comment about what’s going on? It’s now day three and there will be lots of people like me who need broadband to WFH. Seems to be a real problem all over Twickenham.
-
Ange Gilly
(@angegillis) reported
from
Lambeth, England
@SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??
-
Ange Gilly
(@angegillis) reported
from
Lambeth, England
@SkyHelpTeam I bought a Google mesh system because my wifi is crap in my house. Google are saying my modem needs to be changed into bridge mode. How does one do that? Can someone help please?
-
Jacqui Lowe
(@jacquilowe) reported
from
London, England
@SkyHelpTeam No B/band since 30th, team say system won’t let them book engineer ‘because it’s an outage’. Know this is resolvable because engineer visited neighbour on 31st - fixed in 5 mins flicking switch on the road.
-
xxx
(@Fabs11111111) reported
from
Kensington, England
@SkyHelpTeam Att Nathan Not working. So every bit oF money is crushal to me If specific instructions are given froM a customer for a date this shoUlD be accepted last month was fine But unfortunately this month was not equals I asked the operative serial times why u never toOk the mon
-
Phil Craig
(@philmcraig) reported
from
Richmond, England
@KatLueth @SkyHelpTeam Also from Twickenham here - and no Sky broadband for 24 hours now. Website says there’s an outage but also says ‘no problem with your service at your address’. Any chance of some clarity ?
-
xxx
(@Fabs11111111) reported
from
Kensington, England
@SkyUK I'm a gold member And still waiting for my refund more then 1 week know and the operators keep on saying its been refunded to my credit . Operators should listen to customer and not do what they won't
-
LF
(@LouKF93) reported
from
London, England
@SkyHelpTeam Lots of static and scrambled picture and then switches off saying satellite signal is not working.
-
Phil Craig
(@philmcraig) reported
from
Richmond, England
@SkyHelpTeam Thanks Claire Can you confirm that there is an outage in my area, and that it’s being worked on? It’s been 24 hours now…
-
Max Burrell
(@MaxBurrell5) reported
from
Kingston upon Thames, England
@SkySports fix the Stoke Luton stream
-
Mark S
(@Mark_BarkingFC) reported
from
London, England
@SkyHelpTeam @SkyHelpTeam are there broadband issues in IG11 , very slow and tv saying not connected
-
Mark S
(@Mark_BarkingFC) reported
from
London, England
@SkyHelpTeam Need more help here William , test says everything is fine , tv box says no connection, tried the reboot no joy
-
Martin O'Rourke
(@martinjorourke) reported
from
Wandsworth, England
@SkyHelpTeam hi, my phone line has been down for 3 weeks, I've tried everything online to fix it but it's still not working, how can I speak to someone?
-
xxx
(@Fabs11111111) reported
from
Kensington, England
@SkyHelpTeam Equals. I complained. Via to me complainIng I clOsed all accounts down And spoke to Sky And said I'm not happy I got to pay only for the sim for a few months then Back to normal price there no reduce nothing still not happY My name is mr fabio. Freemantle
-
Mary Denyer
(@denyermc) reported
from
Headley, England
@SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!
-
xxx
(@Fabs11111111) reported
from
Kensington, England
@SkyHelpTeam GooD afternoon Nathan Thank for reaching out to Me Ok so 2 things So the problem was on the 7th of this month my tv and broadband taken And the mobile was not taken on the 7th I gave specic instructions cause last year in Feb I had a very bad accident. Know I'm much better
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Audrey Bowman
(@audreyabowman) reported
@SkySports Awwww gutted. Poor Frank 😭
-
JAMESFF
(@JAMESFF9) reported
@IbrahimHayyan44 @SkySports Most players go past him.He gets dribbled past often,his record is one of the worst,he gets physically outmuscled very easily,he is slow and his tackling is sloppy. Fred is nowhere near the level of other top quality PremierLeague midfielders
-
Bethany
(@BethanyJade_95) reported
Thought @SkyUK was the top briars and to go with clearly not the customer service is shocking. On hold for 35mins then talk crap on the phone and no one know what’s going on.
-
Karl Moon
(@NokkonWud) reported
@SkyHelpTeam Also, further to this, there’s something I wanted to enquire. I am told a minimum of 54Mb/s but I have never had north of 50. It’s expected 60-73. But when I SpeedTest it defaults my location to ‘Ilkley’ (Leeds). Smyths also sees my location as Leeds FWIW. I am Newcastle.
-
Steve Chapman
(@stevedickychap) reported
@SkyHelpTeam. Please read the above thread and solve this extremely frustrating problem.
-
Steve Chapman
(@stevedickychap) reported
@SkyHelpTeam I have checked all.physical connections as advised. Everything looks and is connected OK. The diagnostic tests conducted by the website concluded my signal is OK Evidently it is not. We cannot connect via our I-pads. We cannot stream anything.
-
Matt Ryan
(@m4ttrgram) reported
@SkyHelpTeam Thanks for this, but these are all steps I have taken and was on hold for 35 minutes to be hung up on just now. I don't want to be wating anyone's time. I just need this fault sorted and am shocked at how poor @SkyUK service is - customer and broadband.
-
Ollie
(@Ollie_90_) reported
@SkySports Thats honestly a terrible record for a team like Chelsea
-
𝔊𝔦𝔩_ųɬɖ🙃
(@Utd_Upa2) reported
@camshaft1702 @RlEoin @SkySports My prediction would be: Lakers vs Clippers-WCF Suns, Jazz or Nuggets might make it to the WCF Nets vs 76ers-ECF Celtics, Bucks or Pacers might make it to the ECF Lakers probably will repeat, except if the Clips won't choke, the Nets fix their defense and 76ers got better bench
-
Steve Chapman
(@stevedickychap) reported
@SkyHelpTeam I've done everything you have just said. Your telephone line justs cuts off after advising me to go to your website. I have NEVER been placed in a queue to speak to an adviser. This problem is an URGENT one because my wife and I are both teachers and online access is essential.