Sky Outage Report in Purley, Greater London, England
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The latest reports from users having issues in Purley come from postal codes CR8.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: Brentford, London, Hammersmith, Southwark, Wandsworth, Fulham, Greater London, Hounslow, Croydon, Redhill, Southall, City of Westminster, Thornton Heath, Reigate and Dorking.
| City | Problem Type | Report Time |
|---|---|---|
 Brentford |
Wi-fi | |
| Brentford |
Total Blackout | |
| London |
Internet | |
| Hammersmith |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Kate McKeand
(@kmckeand) reported
from
Wandsworth, England
My @SkyUK broadband just keeps dropping today in SW18 but the app says no issues. Clearly there are???
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Sammie
(@Sammie3982) reported
from
London, England
@SkyUK your service is crap! All I wanna do is put my programme on and sleep! But I can’t! The sky box’s have no signal! My iPad and phone have no internet!! How hard can it be?? 😔
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Silka
(@silkskt) reported
from
Camberwell, England
@SkyHelpTeam I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.
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GingerLolz
(@LorraineThorn) reported
from
Merton, England
@SkyHelpTeam Yes, local issue reported, which could take up to 2 hrs to resolve (I first got this response when I checked at around 10pm last night) thanks for your quick response!
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Hayden 🚢
(@MarketerHayden) reported
from
Wandsworth, England
Hi @SkyHelpTeam broadband is down in the SW11 area. It was working fine earlier as I managed to do some work. Please can you advise! #skybroadband #SW11
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GingerLolz
(@LorraineThorn) reported
from
Merton, England
Internet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
@SkyHelpTeam hi I’m not at home but my dad informed about 2 hours ago that the internet went down and workmen had turned up outside our house cutting wires and destroying the telephone pole nearby. Why has this happened? Would have been nice to have been told work was starting.
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Justin Leeper だよ！
(@JustinLeeper_yo) reported
from
Bromley, England
1 hr & counting on phone with @SkyUK after no one showed up for our broadband setup appt. between 8:00 & 13:00 today. It’s now 18:30. Their solution? Go to the back of the line, sport - as in reschedule for Aug. 15. If that isn’t the start of a lovely business relationship…
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🏴🕹Skinny does gaming 📸🇸🇪
(@SkinsELive) reported
from
Lambeth, England
Anyone else having issues with @SkyUK internet dropped - just in time for my electric to run out as well
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
Pathetic customer support and help from @SkyUK broadband - activated almost a week ago and still struggling to get internet connection - everytime the customer support just reads out a same generic script involving turning the router on and off - unbelievable
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Louise S
(@LJS111) reported
from
Lambeth, England
*******, Geoff. That’s harsh. Maddison should have just walked off. #SkySports
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Silka
(@silkskt) reported
from
Camberwell, England
@SkyUK I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.
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Wendy Simmonds
(@WendySimmonds69) reported
from
Kingston upon Thames, England
@SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???
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mya
(@1980smya) reported
from
Richmond, England
how are sky gonna cancel my broadband without telling me and then reset it up as more expensive and a month after my move in date SOME PEOPLE WORK FROM HOME!!!!!!! @SkyUK i hate u already
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
@SkyHelpTeam As I said I’m not home right now and because there was no internet at home for two hours my dad was forced to go into London to work. I’d like to know why workmen turned up outside, cut wires and took a telephone pole down and we weren’t given warning.
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🟣ŇⒶ𝐧𝕒 ｍค𝐑ᶠ𝐨 🇬🇭
(@Mr_Unique_Voice) reported
from
London, England
@SkyHelpTeam Still having issues....
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
@SkyHelpTeam I don’t think you understand me at all. I’m saying workmen turned up with no warning. They ripped cables down and were taking the telephone pole down. We weren’t warned of any work.
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Truda Spruyt
(@TrudaSpruyt) reported
from
London, England
@SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer
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Andy stedman
(@andy_stedman) reported
from
Hammersmith, England
@SkyHelpTeam having real trouble with the paramount+ app on my Sky Q 2TB box, it won't play hardly any video's, just crashes and says I should reset my router!, very frustrating ! Please fix !
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Ciara Lawrence
(@ciarale01) reported
from
Epsom and Ewell District, England
Surely I cannot be the only person in the universe that is having major Sky Broadband Internet problems today! @SkyUK #SkyBroadband
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Samantha Forster 🙋🏼♀️
(@MissForsterEYFS) reported
@SkyHelpTeam Please help me. My broadband has been disconnected. I have work to do and my children have school work to do. I have been handed from pillar to post on the helpline. I just need the service that I’m paying for up and running please 😩😩😩😩😩
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Samantha Forster 🙋🏼♀️
(@MissForsterEYFS) reported
@SkyHelpTeam The online help guide doesn’t even have my router on because it’s so old. Believe me I tried! It’s like going round in circles. I need someone to switch my internet back on. 14 days cancellation works both ways.
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januriley 🔰💙
(@riley_mufc9) reported
@SkySports at least it's not as bad as santos with pele's record on messi
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Richard Sargeant
(@rich_sargeant) reported
@SkyHelpTeam Nope, just said it was an Openreach issue and that Openreach would update us directly
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Samantha Forster 🙋🏼♀️
(@MissForsterEYFS) reported
@SkyHelpTeam The help section does not help me. I need a person to switch my internet back on please!
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Kelly Barrett 💙
(@kellyb111178) reported
@SkyHelpTeam my parents are looking for quotes for a TV package but cant get any info without signing in on your wedsite- they aren't customers yet so can't sign in - how do they get a quote online?
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suki-design.com
(@SukiHubbard) reported
from
Richmond, England
@SkyHelpTeam Thanks but that was a lockdown1 issue. I now want to speak to you about something completely different not covered on any of your online forums!
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Gary McNamee
(@garymcnamee83) reported
@ManUtdIrishReds You imagine of this was awarded for united there would b a national out cry talksport and skysports would have it on for 2 full days but its ok cos its city. Awful decision and var what the actual ****
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Darkseid
(@I_am_Darkseid) reported
@SkySports The question is why are they claiming it now when it is already broken? Why didn't they claim it before when the official confirmation was released?
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Johnbonjovey
(@johnbonjovey) reported
@JamieTennant3 @SkySports If you mean increased their number so he hasn’t broken their record, then yeah they did.