Sky outages and service status in Purley, England
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- Sky generated 1 outage signal in the last 24 hours around Purley, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 23, 5:40 PM GMT+1.
- Internet (56%)
- Wi-fi (23%)
- TV (10%)
- Total Blackout (8%)
- E-mail (1%)
- Phone (1%)
The latest reports from users having issues in Purley come from postal codes CR8 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Purley, England
The most recent Sky outage reports came from the following cities: Leatherhead, Southwark, Croydon, Wandsworth, Redhill, Orpington, Purley, Caterham, Fulham, Lewisham, Thornton Heath, Mitcham, Westerham, Surbiton, and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 12 hours ago |
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Wi-fi | 2 days ago |
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Wi-fi | 2 days ago |
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Internet | 3 days ago |
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Internet | 3 days ago |
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TV | 3 days ago |
Nearby cities with recent reports
4 recent signals
4 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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NigelH (@magical_78) reported from Bromley, England@SkyHelpTeam hi - our dish is currently ‘hidden’ by scaffolding but we’ve been able to watch recordings, Netflix etc via apps. These have now stopped and says we need satellite signal-won’t be for a few more weeks yet. Is this normal? Is there a max time the apps work w/o signal?
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Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, EnglandSurely I cannot be the only person in the universe that is having major Sky Broadband Internet problems today! @SkyUK #SkyBroadband
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Danny Flo (@RetiredChav) reported from Croydon, England@HillF1 well said Damon! The only only one with sense on the Skysports team. Max was totally at fault and never making that corner and could have killed Hamilton.
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The Eye Casting CDA (@TheEyeCasting) reported from Camberwell, England@SkyHelpTeam I don't have a Sky landlines 🙄. Why do I have to call at to cancel something ? I tried calling was on phone for an hour to be told it wasn't possible to cancel then getting transfered somewhere else. Obviously making it as difficult as possible. Still have service I don't want.
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Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England@OpenreachHelp I believe @SkyUK are waiting for an update from you as we have no connection date, hence my direct tweet to find out what’s going on. Can you help?
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Kate McKeand (@kmckeand) reported from Wandsworth, England@SkyUK I’ve had no broadband for 10 hours and can’t get any information about when the issue will be fixed?
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Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England@OpenreachHelp what does a girl have to do to get the courtesy of a response? @SkyUK are clear it's you holding up service my cancelling the order to reinstate a line that worked the day before ??
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🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England@SkyHelpTeam Landline & WiFi down for over 24 hours in the Hayes/West Wickham (Bromley) area. Could you advise when this will be up and running again please? This is now affecting the running of my business. Please advise ASAP.
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cherrypick (@mariabilici) reported from Wandsworth, England@SkyHelpTeam any rough estimate on when the Wimbledon outage will be fixed?
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I, Claudia (@b7xt2mw4pz) reported from Bromley, England@SkyHelpTeam You’re welcome Matt!! It’s a pity OPENREACH/KELLYS don’t strive for the same high standards as Sky!! Appalling experience with them y’day, damaging my property and have to have the router ON THE FLOOR RIGHT NEAR MY FRONT DOOR!! AWFUL 😡
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Nine Elms Arts Ministry - Rev. Betsy Blatchley (@9ElmsArtsRev) reported from Wandsworth, EnglandLoving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and unnecessary in a T20 of this calibre #SuperKent #t20finalsday #VitalityBlast
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NigelH (@magical_78) reported from Bromley, England@SkyHelpTeam hi, we’re due to move out later this month but don’t have our new address yet (we’re renting part of a house with sky already) - is there a way we can use our Sky Q box / viewing card there as we don’t want to cancel given we have 21yrs of history. Thanks
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Kate McKeand (@kmckeand) reported from Wandsworth, EnglandMy @SkyUK broadband just keeps dropping today in SW18 but the app says no issues. Clearly there are???
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Rachel (@OpenMindMH) reported from Wandsworth, England@SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!
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Juliet Trew (@AvWeekJuliet) reported from Merton, England@SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband
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Hayden📸 (@hpsescapades) reported from Wandsworth, EnglandAnyone else around #Northcoteroad having @SkyUK @SkyHelpTeam #broadband issues?
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Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England@SkyHelpTeam Once again abdication all and any customer responsibility
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Babajou (@RicciCastro) reported from Wandsworth, England@SkyHelpTeam any update on outage in Wandsworth area. Status page says everything is fine & no planned works listed. @SkyUK
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Justin Leeper だよ! (@JustinLeeper_yo) reported from Bromley, England1 hr & counting on phone with @SkyUK after no one showed up for our broadband setup appt. between 8:00 & 13:00 today. It’s now 18:30. Their solution? Go to the back of the line, sport - as in reschedule for Aug. 15. If that isn’t the start of a lovely business relationship…
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CarlosE (@cnormanv) reported from Banstead, EnglandIs @SkyUK fixing the internet and phone problem sometime soon? I live in Banstead and haven’t had service all day. Unable to speak with anyone in Sky
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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The DividendChief (@DividendChief) reported@SkySports Get these ugly ******* ***** off men's football or otherwise you'll be going the same way as #footballfocus Talking absolute ******* garbage. DEI doesn't work hence you are losing thousands of viewers a week. Who's financing your loss of revenue? #dei #woke
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Magic Pudding (@MagicPuddingDi) reported@jammierooroo @SkyUK Dreadful customer service, always were. I called them to cancel my father's contract after his death and was passed on "cold" twice, so I had to say "my father has died" 3 times. You'll know how distressing that is, and completely different to every other service provider he had
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Caroline (@Carolin73927687) reported@jammierooroo @SkyUK I’ve been without broadband for 3 weeks and no closer to getting it turned on. Can’t speak to anyone unless you threaten to cancel @SkyUK the worst service and if I could I’d leave. If it’s not sorted soon I will be
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koridjofoot (@koridjofoot) reported@SkySports Tough blow for Lamine Yamal, season over at the worst time. FIFA World Cup on the horizon, but at his age, do you rush him back?
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MS (@Sullivan87M) reported@rickybutcher_ @Sportybilly Couple of things; Ticket prices at the venue ≠ tv audiences. You know that, yes? But… For SkyUK, 2025 RC is its highest rating ever. It was also the most watched golf event in SkyUK history. 06 Sun: 1.1m peak on BBC 25 Sun: 5m peak on SS You sure ratings are “way down”?
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The Music Man (@DavidJa51216245) reported@jammierooroo @SkyUK No she didnt. Nothing from sky. Sky never make these 'cold' calls so stop talking crap
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Stuart (@Stuart79127363) reported@jammierooroo @SkyUK Sky are corrupt. Harassed me with over 100 emails & texts in just one day because they had a complaint about poor signal. Call handler then blocks my sky tv,broadband and phone in revenge & piles on unlawful charges when bill paid. **** You Sky!
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Thomas O'Duffy (@ThomasODuffy) reported@jammierooroo @SkyUK @EE UK charges a 99p/minute "connection fee" on mobile if you call a 0845 number, which includes many forms of customer service, on top of the 1 to 7p cost of calling an 0845 number. There is absolutely no justification for such predatory and greedy pricing which disproportionately older citizens or people on lower income.
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Tom 🇺🇦🏳️🌈🇬🇧🙏 (@thomasoxley) reported@SkyHelpTeam I've raised multiple complaints about incorrect “additional location” charges on my account despite never using my Sky Pucks outside my home. Provided evidence twice, no response, & still charged £26. Unacceptable. Formal complaint made. Resolve urgently. @SkyUK
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Danny King (@OrigLD) reported@jammierooroo @SkyUK WTF are you paying £110 for?