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Sky outages and service status in Purley, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 4 outage signals in the last 24 hours around Purley, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 26, 5:19 PM GMT+1.
  • 61% Internet (61%)
  • 27% Wi-fi (27%)
  • 6% TV (6%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

The latest reports from users having issues in Purley come from postal codes CR8 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 26: Problems at Sky

Sky is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Purley, England

The most recent Sky outage reports came from the following cities: Croydon, Southwark, Purley, Redhill, Epsom, Wandsworth, Warlingham, Sutton, Tadworth, Leatherhead, Caterham, Blackheath, Banstead, Beckenham, and Orpington.

CityProblem TypeReport Time
Croydon TV 4 hours ago
Southwark Internet 15 hours ago
Purley Wi-fi 19 hours ago
Redhill Wi-fi 20 hours ago
Croydon Internet 1 day ago
Southwark Internet 1 day ago

Nearby cities with recent reports

Croydon

8 recent signals

4 hours ago
Southwark

8 recent signals

15 hours ago
Wandsworth

3 recent signals

5 days ago
Redhill

2 recent signals

20 hours ago
Epsom

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • martinjorourke
    Martin O'Rourke (@martinjorourke) reported from Wandsworth, England

    @SkyHelpTeam hi, is there an outage in SW17?

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.

  • simonbangs
    Simon Bangs 🇬🇧 (@simonbangs) reported from Kingston upon Thames, England

    @SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.

  • RetiredChav
    Danny Flo (@RetiredChav) reported from Croydon, England

    @Declanlyall @gilberto_keteng @SkySports So if someone lunges at you and they are never going to make the corner you are supposed to get out of their way?

  • jessica281815
    Jessica (@jessica281815) reported from Wandsworth, England

    @SkyHelpTeam Why is my internet down?

  • ryannew93
    Ryan New (@ryannew93) reported from Croydon, England

    I pay for @SkySports and the stream breaks. Illegal streaming would never do this to me

  • sarahMwasHudson
    Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    Nothing like working from home when you have @SkyUK …. Day 2 of no broadband and no phone …. Quality service …. Will switch to @virginmedia as soon as I can

  • PurveeH
    Purvee Hetamsaria (@PurveeH) reported from Camberwell, England

    @SkyHelpTeam I juat got off call with a skycare and thwy said they do not even know what the issue is. And they need 3 days to know the issue and then no guarantee on its solution.

  • RicciCastro
    Babajou (@RicciCastro) reported from Wandsworth, England

    @SkyHelpTeam any update on outage in Wandsworth area. Status page says everything is fine & no planned works listed. @SkyUK

  • LisaMaylin
    Lisa Maylin (@LisaMaylin) reported from Banstead, England

    @SkyUK please can you explain how you can treat your elderly customer (of nearly 30 years) so appalling? You should be ashamed! Please let me know who I can contact to complain on my fathers behalf!

  • The_Woodsy
    Woodsy #EndLockdownNow #NoVaccinePassports (@The_Woodsy) reported from Wandsworth, England

    Question to @SkySports : How is it, that when Spurs win, the other team never turned up, it’s never that Spurs didn’t allow the opposition to play and deserved the win, never!

  • kmckeand
    Kate McKeand (@kmckeand) reported from Wandsworth, England

    My @SkyUK broadband just keeps dropping today in SW18 but the app says no issues. Clearly there are???

  • LorraineThorn
    GingerLolz (@LorraineThorn) reported from Merton, England

    @SkyHelpTeam Yes, local issue reported, which could take up to 2 hrs to resolve (I first got this response when I checked at around 10pm last night) thanks for your quick response!

  • justvickyxox
    justvickyxox (@justvickyxox) reported from Merton, England

    @SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.

  • natalie_h48rec
    🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England

    @SkyHelpTeam Thank you for the response. Could I ask why the engineers are only just working on this? It’s been down for over 24 hours?

  • SkinsELive
    🏴󠁧󠁢󠁥󠁮󠁧󠁿🕹Skinny does gaming 📸🇸🇪 (@SkinsELive) reported from Lambeth, England

    Anyone else having issues with @SkyUK internet dropped - just in time for my electric to run out as well

  • imogenpowell
    Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England

    @OpenreachHelp I believe @SkyUK are waiting for an update from you as we have no connection date, hence my direct tweet to find out what’s going on. Can you help?

  • flchambers_
    Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam We’ve had no internet since 10:30am (Wandsworth). Can you tell us what the issue is and when it’s likely to be back pls? 🙏🏼

  • pipsiicola
    Philippa🐾🐶 (@pipsiicola) reported from Whyteleafe, England

    @SkyUK hi. How do I ask for my signal to be boosted? For a few weeks now the picture on our TV breaks up &says there is no signal on all channels. Today I was dropped out for Zoom 3 times in 90 minutes!!! I check website and it says no issues in my area. Can someone help please?

  • nick_davison10
    Nick Davison (@nick_davison10) reported from Worcester Park, England

    @SkyHelpTeam Have you read the thread? Your member ogvstaff said the price would be guaranteed when I called back. That's bloody poor.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • caroline_belle_
    Caroline Johnson (@caroline_belle_) reported

    @skysports @skytv I am cancelling my subscription tomorrow. Not renewing after this **** show today!! Where are the winners @Arsenal

  • ArsenalAndBants
    Arsenal News Hub (@ArsenalAndBants) reported

    @talkSPORT is overall a garbage station. Sports bar only talks about spurs ( i wonder why) and then you’ve got “experienced” pundits going on about Arsenal needing an asterix. Thankful for white and jordan, @skysports and fan podcasts.

  • EdFreeman9
    Ed Freeman (@EdFreeman9) reported

    @shanetcurran @hewhodares182 @SkySports URC offer every game for every club for €40 in their online package. In the League of Ireland you get every game for every club for €95 for their package. GAA+ is overpriced and poor value for money. Would be much better if they showed more games without all the pundits

  • Antwa_gardner
    Ant Gardner (@Antwa_gardner) reported

    @HorsePowerImage @SkyUK @discoveryplusUK Just found this. Having same issue. Did you get it sorted?

  • Crenc10
    Ez (@Crenc10) reported

    @damian_iwuoha @_kellyUnited @SkySports He will have to lower his salary if a deal is to be done. He isn't bad as a backup btw

  • Odin553
    Odin (@Odin553) reported

    @Blue_Footy @SkySports Learning lessons won't change anything; they need to be held accountable. Winstanley, Stewart, Shields, Jewell must be held accountable. If you had criticized Vince as much as you defended those men, everyone wouldn't be against you because you are the biggest Nigerian idiot.

  • jsloam
    jonathan (@jsloam) reported

    @KildareGunner @yorkshiregunner @SkySports Terrible coverage

  • pls_do_better
    ⚫ Why Always You ⚪ (@pls_do_better) reported

    @JasonJames_73 It would be good if they could figure it out, because remember it's Sky's billions that help fund the league. Personally. I just want someone else to bid for the games. Amazon. Netflix. As @SkySports have nothing else. They are complacent. They don't care about fans. Bin them.

  • SallyJ26
    ❣️𝕊𝕒𝕝𝕝𝕪 ℕ𝕚𝕔𝕠❣️ (@SallyJ26) reported

    @SkyHelpTeam help please! All week our devices including the sky box keep losing signal. Have done all the usual turning off & turning on the hub etc etc about 50 times & its still not working 😩 I was meant to receive a text to say someone was looking at it when I reported it…

  • SisiNiwaBaba
    Awe Some (@SisiNiwaBaba) reported

    @SkySports PGMOL is not here to help Arsenal players win anything extra