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Sky outages and service status in Purley, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 3 outage signals in the last 24 hours around Purley, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 12, 10:05 AM GMT+1.
  • 56% Internet (56%)
  • 24% Wi-fi (24%)
  • 11% TV (11%)
  • 8% Total Blackout (8%)
  • 1% E-mail (1%)
  • 1% Phone (1%)

The latest reports from users having issues in Purley come from postal codes CR8 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 12: Problems at Sky

Sky is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Purley, England

The most recent Sky outage reports came from the following cities: Redhill, Croydon, Wandsworth, Southwark, Orpington, Purley, Caterham, Fulham, Lewisham, Thornton Heath, Mitcham, Westerham, Surbiton, Epsom, and Wallington.

CityProblem TypeReport Time
Redhill Internet 8 hours ago
Croydon Internet 8 hours ago
Wandsworth Internet 9 hours ago
Croydon Wi-fi 2 days ago
Croydon TV 3 days ago
Southwark Wi-fi 3 days ago

Nearby cities with recent reports

Croydon

6 recent signals

8 hours ago
Wandsworth

4 recent signals

9 hours ago
Southwark

4 recent signals

3 days ago
Redhill

1 recent signals

8 hours ago
Orpington

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam Once again abdication all and any customer responsibility

  • sid_sollis
    Sid Sollis (@sid_sollis) reported from Bromley, England

    @andy_harnett @SkySports He’s terrible

  • maburte003
    maburte003 (@maburte003) reported from Croydon, England

    @SkyHelpTeam sky I’m trying to get through to some one who can deal with an issue with my box. Can you help ?

  • redlee6963
    lee duggan* (@redlee6963) reported from Croydon, England

    @SkySports @GNev2 is the reason I’m giving up my subscription why you got the idiot back is beyond me first class 🤡

  • fulhamnonny
    Rhi (@fulhamnonny) reported from Camberwell, England

    @SkyHelpTeam A second day of no internet.. This means 1. I cannot do my job as I’m WFH. 2. I cannot study/ revise for my uni exams next week. I’m wondering WHEN service will be resumed. I can see the connection box from my window and 2 different engineers (3x) visited yesterday.

  • natalie_h48rec
    🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England

    @SkyHelpTeam Landline & WiFi down for over 24 hours in the Hayes/West Wickham (Bromley) area. Could you advise when this will be up and running again please? This is now affecting the running of my business. Please advise ASAP.

  • SumanBhuchar
    Suman Bhuchar (@SumanBhuchar) reported from Wandsworth, England

    @SkyHelpTeam is there an outage in tooting? I haven't had any internet this morning so unable to work

  • MrMonsterMagic
    Steve (@MrMonsterMagic) reported from Redhill, England

    @SkyHelpTeam is there a problem in RH1 postcode? My internet has been dropping all day.

  • 9ElmsArtsRev
    Nine Elms Arts Ministry - Rev. Betsy Blatchley (@9ElmsArtsRev) reported from Wandsworth, England

    Loving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and disrespectful in a T20 of this calibre #SuperKent

  • SabinaNKhan
    Sabina Khan (@SabinaNKhan) reported from Croydon, England

    HONESTLY @SkyHelpTeam I’ve called now 15 times and yet I cannot get anyone to help me with my broadband activation. I’m now out of internet for 3 working days and have had to pay £45 bundle to work from home because I wasn’t expecting this delay.

  • neilclarke3
    Neil ❌🇬🇧 (@neilclarke3) reported from Lambeth, England

    @kaye09 @SkyHelpTeam It has not corrected since the clocks changed on the weekend. I have an older Sky box… I guess they want us to upgrade 🙄🙄 shame to confuse people especially any elderly . They need to address the issue

  • ciarale01
    Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England

    I am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!

  • kmckeand
    Kate McKeand (@kmckeand) reported from Wandsworth, England

    My @SkyUK broadband just keeps dropping today in SW18 but the app says no issues. Clearly there are???

  • SabinaNKhan
    Sabina Khan (@SabinaNKhan) reported from Croydon, England

    Your automated call isn’t helping at all and redirects me to all sorts of options now. Can you please stop avoiding me and help me sort out my internet before I lose my job. @SkyHelpTeam

  • MarketerHayden
    Hayden 🚢 (@MarketerHayden) reported from Wandsworth, England

    Hi @SkyHelpTeam broadband is down in the SW11 area. It was working fine earlier as I managed to do some work. Please can you advise! #skybroadband #SW11

  • icbm24
    John (@icbm24) reported from Croydon, England

    @SkyHelpTeam Sky Broadband down in SE25 London area. Can you give me an update on it?

  • martinjorourke
    Martin O'Rourke (@martinjorourke) reported from Wandsworth, England

    @SkyHelpTeam hi, is there an outage in SW17?

  • jessica281815
    Jessica (@jessica281815) reported from Wandsworth, England

    @SkyHelpTeam Why is my internet down?

  • TubaCulosis
    Tuba Culosis (@TubaCulosis) reported from Merton, England

    @peterhill93 @PeterWellDone @SkyUK I use the Sky Superfast which averages 65mb/s to a south London address. Only £28/month and no line rental. I’d check reviews local to you as service varies locally between providers.

  • LauraGreenawa12
    Laura Greenaway (@LauraGreenawa12) reported from Merton, England

    @BeckyEverson @SkyUK @virginmedia Nope, virgin always lagging or down completely, have to reboot or switch between 2g or 5 g

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Oriade__001
    OriadeofArsenal (@Oriade__001) reported

    @FabrizioRonald0 @SkySports That was just a poor goalkeeping!

  • dickiedowson
    Richard Dowson (@dickiedowson) reported

    @SkySports why have Nick Faldo on commentary …. he is by a million miles the worst you have …… please get rid #woeful

  • WINi__10
    Steve Winfield (@WINi__10) reported

    As always not a moment spent by @SkySports on the fact that Sunderland should be down to 10 #SUNTOT

  • punk8735
    BTNK ⛳️ (@punk8735) reported

    Dear @SkySports WTF do I have to listen to your German commentary at @TheMasters

  • saintsmith80
    Saintsmith80 (@saintsmith80) reported

    @skysports employing Hendrie because he needs the money doesn’t matter that he’s a poor pundit #saintsfc

  • davidmccolm
    David McColm (@davidmccolm) reported

    @SkySports get a grip of the commentary of The Masters !.. all you hear is breathing , huffing , puffing from Faldo and Co… it’s a feckin’ terrible listen 😡😡

  • TomDod8
    Tom.D (@TomDod8) reported

    Why can you never get the F through when you try to contact @SkyUK My bill has gone from £60 to over £130 yet services I'm receiving are getting worse. Never get through calling, tried 10 times this week. To much automated crap. They Don't WhatsApp or text. How can I support???

  • AG_Quizzes
    ATG (@AG_Quizzes) reported

    @SkySports This is a bottom of the barrel attempt at engagement farming because Sky has gone so far down hill.

  • Sinachijoficial
    SINACHIJ (@Sinachijoficial) reported

    @FabrizioRonald0 @SkySports Arsenal is always on bad records

  • KarlOB1980
    KOBTHFC (@KarlOB1980) reported

    Absolute worst commentary again on @SkySports. So glad I stream it for free. I'd hate to pay to listen to the **** they have on there