Sky

Sky Outage Report in Purley, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purley, Greater London, England 03/01/2026 10:35

March 01: Problems at Sky

Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (47%)

    Internet (47%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Sky outage reports came from the following cities: London, Croydon, Hammersmith, Hounslow, Reigate, Southwark, Kensington, Bromley, Twickenham, City of Westminster, Mitcham, Southall, Wandsworth, Isleworth and Fulham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • amalsasikumar amal sasikumar (@amalsasikumar) reported from Kingston upon Thames, England

    Which Broadband is better @virginmedia or @SkySports or any other mine is very slow and expensive

  • DonMcgowan6 Don (@DonMcgowan6) reported from Hammersmith, England

    @SkySportsPL @SkySports Gary Neville said Utd have spent £900 million on this pile of shit that’s why I am going off these overpaid premier wankers

  • Rob179m Rob McEwen (@Rob179m) reported from Merton, England

    @SkyUK so the latest appointment for customer services and an appointment to “swap a mini box” is a whole month...I pay OVER £120 a month and have done for a decade and this is the BEST sky can do....seriously this is pathetic

  • USAcharitycycle Chris Bloomfield (@USAcharitycycle) reported from Wandsworth, England

    @VodafoneUK stop charging me for skysports packages - 1. I didn’t sign up for skysports2 in the first place. 2. Apparently you can’t refund me, I have to contact sky - weird. 3. I only renewed my contact less than a month ago but I’ve been charged 4 times for skysports #terrible

  • SionDeFreitas Big Sigh (@SionDeFreitas) reported from Croydon, England

    @SkyHelpTeam It's been resolved. I had been without internet for the entire evening last night re Norbury. But there are often outages with the broadband so nothing new. When theres another problem I'll be in touch.

  • Browniethered Paul Brown (@Browniethered) reported from Hounslow, England

    @SkyHelpTeam Morning broadband is down in Chiswick London W4. Gone on local forum I’m not the only one having problems in area.

  • ashleyeglin23 Ashley Eglin (@ashleyeglin23) reported from Croydon, England

    This is a great impression you’ve set to new customers. Maybe we should have joined @virginmedia instead. Absolutely disgraceful customer service @SkyHelpTeam

  • ianbriggs Ian Briggs (@ianbriggs) reported from Croydon, England

    @jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE

  • Macca211279 Steve McHugh (@Macca211279) reported from Lambeth, England

    @pj2310 @SkyUK 🙌 their WiFi service was inferior to dial up internet. They’re the absolute pits👎👎👎

  • Ashishpatel1972 Ashish Patel (@Ashishpatel1972) reported from Croydon, England

    @SkyHelpTeam @mac1882thfc Yes outage in NORBURY area! Does not help disabled customers inparticular who rely on a service to communicate with outside world!

  • JoshBett1 Josh Bett (@JoshBett1) reported from Richmond, England

    I said size might be an issue for them this season! #HaDayuuummm @BristolFlyers even I am grown up enough to say I get it wrong ‘sometimes’ 😂🏀 @SkySports someone get this on the highlights over cricket 🦗 please! #BritishBasketball

  • DepravedAcid Depraved Acid (@DepravedAcid) reported from Hounslow, England

    @SkyUK I have just terminated our Sky tv contract after approx 28 years because of technical issues with Sky Q and SkyGo apps and the failure of your support team to resolve the issues and because you’ve been overcharging is for 2 years.#skytv #noloyalty

  • bluemoonstar 🗺Nick (@bluemoonstar) reported from Kensington, England

    If you're considering @SkyUK - don't bother. Worst customer service.

  • ozlem4ever Özlem Mehmet Gürses (@ozlem4ever) reported from Croydon, England

    @SkyHelpTeam SW16 area and no #internet I followed troubleshooting advice and now trying to call sky, on the phone 17 mins so far still waiting for some one to answer!! HELP!

  • ozlem4ever Özlem Mehmet Gürses (@ozlem4ever) reported from Croydon, England

    @rebeccadlloyd @SkyHelpTeam I got through! Apparently it is an BT exchange in the area that is a problem and not an individual issue. Also that they are working on finding the problem, have been asked to allow 48hours for them to resolve the issue. 😳😡

  • scottmanson scottmanson (@scottmanson) reported from Bromley, England

    @SkyHelpTeam so we are still waiting for the engineer who was due between 5-7pm. He can’t be contacted, your phone isn’t answered. Really glad we paid extra for the premium service.

  • alanmehdizadeh Alan Mehdizadeh (@alanmehdizadeh) reported from Southall, England

    Excellent work from @SkyUK Rang to cancel last month, they persuade me to do a home move (with promise of a new box) We move, technician gives me an almost decade old box with no WiFi built in. Ring to cancel again, promise a Sky Q box. No one completes the order, or rings me.✅

  • KamalSingh_28 Kamal Singh ツ (@KamalSingh_28) reported from Kingston upon Thames, England

    @SkyHelpTeam WORST company I have ever signed upto in my life. Made a bad decision to leave @virginmedia and it's time sky own up they messed up and dodge all of my calls and complaints and when asked for a final letter so I can complain to @Ofcom they refuse too.

  • Ashishpatel1972 Ashish Patel (@Ashishpatel1972) reported from Croydon, England

    @mac1882thfc @SkyHelpTeam @virginmedia Been with @virginmedia in the past & had loads of issues with them in my area unfortunately & the hiking up on charges was not helpful despite being a loyal customer of 16 years & poor customer services attitude.

  • TJ_Bloomfield Tom Bloomfield (@TJ_Bloomfield) reported from Hammersmith, England

    @SkyHelpTeam If you'd bothered to actually read my reply you'll have seen that I've already 'tested' my line, and the results you give are complete lies! If there's no email address then can I have a contact number please, because I'm not getting the service promised in my contract.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • bopperboy02 Bopperboy2 (@bopperboy02) reported

    @SkyUK your WiFi sucks it doesn’t even reach the kitchen which is right next to the room that it’s in and it’s goes down at the night when I’m trying to sleep

  • greenwhitegoals greenandwhitegoals (@greenwhitegoals) reported

    @Kieran_Eire @EricBow80016451 @SkySports Indeed, Joey Barton has been such a model human in his life up until now that it's unacceptable that anyone should take his comments and suggest he's a **** human being.

  • editions1 jason musgrave (@editions1) reported

    @SkySports Why do clubs keep employing him? He’s a liability & not even a good manager. Mind you this is a sport where you get paid £10million for being sacked for poor performance (Ronald Koeman) Solskaer would get £8.5 million apparently…for underperformance!

  • wired2thebrink Alan (@wired2thebrink) reported

    @SkyHelpTeam Oh look Internet is down(as predicted). Remind me how sky glass works.... oh its doesn't now?

  • andrew_janeway Andrew Janeway (@andrew_janeway) reported

    It’s meant to be buy and keep forever, not cancel the HD account and lose 103 films! I haven’t even left sky so this is really poor and I’d like my money back as I purchased digital only @SkyHelpTeam

  • bloke70 Glen Costello (@bloke70) reported

    @Weinie_Belinie @SkyHelpTeam Mine is down - states there is an outage…

  • bossdaddy2222 We are United (@bossdaddy2222) reported

    @Nichol_5 @RandyscrandyL @SkySports He's broken a lot more negative records lol

  • Jameseyyy93 Jim Baldwin (@Jameseyyy93) reported

    @SkySports Worst. Apology. Ever… blah blah

  • EricBow80016451 Eric Bowman (@EricBow80016451) reported from Livingston, Scotland

    @Kieran_Eire @SkySports Agree wholeheartedly social media turning into an unsolicited censoring forum. I challenge any perpetrators calling for this to deny never having made a derogatory comment at some point directly or indirectly.

  • TheRealDG89 DJG (He/Him) (@TheRealDG89) reported

    @SkyHelpTeam my broadband is down TW17. Any idea when it will be back up?