Sky Outage Report in Purley, Greater London, England
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The latest reports from users having issues in Purley come from postal codes CR8.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: London, Hammersmith, City of Westminster, Wandsworth, Southwark, Greater London, Croydon, Hounslow, Brentford, Fulham, Redhill, Southall, Thornton Heath, Reigate and Dorking.
| City | Problem Type | Report Time |
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| Internet | ||
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| Internet |
Community Discussion
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Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
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Paul Brown
(@Browniethered) reported
from
Hounslow, England
@SkyHelpTeam Morning broadband is down in Chiswick London W4. Gone on local forum I’m not the only one having problems in area.
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Lena
(@loveitcountry2) reported
from
Hounslow, England
@SkyHelpTeam @deanljbirch But we shouldn’t have to keep repeatedly check our connections when it’s clearly a sky fault! It’s bloody frustrating having to repeatedly put up with this crap! Why are we paying sky all this money when your internet service isn’t fit for purpose!!! 🙄😡
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Ashley Eglin
(@ashleyeglin23) reported
from
Croydon, England
This is a great impression you’ve set to new customers. Maybe we should have joined @virginmedia instead. Absolutely disgraceful customer service @SkyHelpTeam
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T
(@Miaopow) reported
from
Richmond, England
Don’t go for Sky broadband as it’s so slowwwwwwww @SkyHelpTeam I’m only getting shit speed.
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amal sasikumar
(@amalsasikumar) reported
from
Kingston upon Thames, England
Which Broadband is better @virginmedia or @SkySports or any other mine is very slow and expensive
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Daisy McAndrew
(@daisymcandrew) reported
from
Brentford, England
@Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!
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Chris Bloomfield
(@USAcharitycycle) reported
from
Wandsworth, England
@VodafoneUK stop charging me for skysports packages - 1. I didn’t sign up for skysports2 in the first place. 2. Apparently you can’t refund me, I have to contact sky - weird. 3. I only renewed my contact less than a month ago but I’ve been charged 4 times for skysports #terrible
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@daisymcandrew @SkyUK Whatever you do, do not go to @virginmedia . Totally unreliable broadband and worse customer service
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@SkyUK I have just terminated our Sky tv contract after approx 28 years because of technical issues with Sky Q and SkyGo apps and the failure of your support team to resolve the issues and because you’ve been overcharging is for 2 years.#skytv #noloyalty
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
VAR is a shambles. Football needs to look at other sports for help. This is ruining the game we love. #notovar #WATCHE #SkySports
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Robin Lewis
(@spacemanbin) reported
from
Redhill, England
@SkySportsPL @SkySports My 10 year old daughter would be embarrassed to go down with that tiny amount of contact.
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MCPR
(@Mark_James96) reported
from
Bexleyheath, England
Said it once, say it again... **** off @SkySports
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Caz ☺🏴
(@caz_08) reported
from
Bromley, England
@SkyHelpTeam To upgrade to SkyQ I’m an existing customer, looking to see if can get a better price for install
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Lena
(@loveitcountry2) reported
from
Hounslow, England
@pottermoss @SkyHelpTeam Snap! Worst network connection ever! My phone constantly buffers and no one in the house has decent WiFi connection! Not fit for purpose!
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James Morris
(@JamesMorris77) reported
from
Hammersmith, England
@SkyUK @SkyHelpTeam is the absolute worst company I’ve ever dealt with. Appalling customer service. Over 12 years a customer and treated like utter shit. A total disgrace they don’t care at all about their customers. Utterly disgusted @Ofcom @BBCWatchdog
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Steve McHugh
(@Macca211279) reported
from
Lambeth, England
@pj2310 @SkyUK 🙌 their WiFi service was inferior to dial up internet. They’re the absolute pits👎👎👎
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Josh Bett
(@JoshBett1) reported
from
Richmond, England
I said size might be an issue for them this season! #HaDayuuummm @BristolFlyers even I am grown up enough to say I get it wrong ‘sometimes’ 😂🏀 @SkySports someone get this on the highlights over cricket 🦗 please! #BritishBasketball
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Sheree
(@Sheree_Kirby) reported
from
London, England
@SkyHelpTeam I'm really not happy with the customer service I've been receiving. I have downsized my package no longer having multi-room Sky Q and was told I would be sent packaging to return that box. It has never been sent to me and this morning I receive this text (1/2)
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Alice
(@Aliceliveing_) reported
from
Hammersmith, England
Gee wizz, @skyUK is a shocker of a provider. Our internet and TV is constantly down!!! 🤬
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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James Dane
(@jamesadane) reported
@SkyHelpTeam I've done that. The tests say there is no fault, but my broadband is awful - it hasn't been above 10Mbps in 2 years. I wrote a complaint through the website and have had no response. How do I escalate this? Do I have to threaten cancelling services before I'm taken seriously?
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Matt Hayes - Tottenham Blog
(@matthayesthfc) reported
@Bobzy73 @Mrjamieohara1 @SkySports I have to disagree. Possibly the first time I've ever heard Jamie O'Hara talk a bit of sense, and he still managed to spew some utter crap in the meantime. Telling Kane to grab his teammates by the scruff of the neck as if he wasn't just as bad as all of them?
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martina white
(@martinawhite19) reported
@SkyHelpTeam hi I am paying 60 for sky a month. Why is this . I was told it was never going to change from previous bills. Catherine
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lmp
(@leepyke1) reported
@shez_dictates @SkySports I dont read papers to much crap and hype for overpaid young sportspeople
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Jr🌻 (they/them)
(@yikesitsjr) reported
@SkyUK what the hell is going on with your broadband lately? I’ve had terrible connection for days & now it’s reporting no connection. & don’t send me to the bloody online diagnostics - I’ve already been through that.
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Alice Smith
(@alice_may18) reported
@SkyHelpTeam are there known issues in S63? No internet since Tuesday, only tv
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Ross McKillop
(@rsmck) reported
@SkyHelpTeam Some time. But the solution to people complaining about the pause bar (which was also an issue) is removing the pause bar or blanking the screen NOT making the entire screen the same as the pause bar so instead of degrading one line you permanently etch your logo into it!
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Caroline Bovey BEM 🏳️🌈 🇪🇺🏴
(@CarolineBoveyRD) reported
@SkyHelpTeam continual problem over last 2-3 weeks with outage in Cardiff CF23. Lots of colleague and contacts c/o same -help please. Trying to wfh to stay covid safe. This makes it impossible.
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Peter Dadswell
(@Dadders) reported
@rkhargreaves @SkySports Thankfully there's a number of worthy candidates for that title. What Raducanu did was historic - as in never having been done before in the history of tennis in the open era. Laura Kenny CBE & Charlotte Dujardin CBE have won plenty of accolades, don't begrudge Raducanu this one
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Ivanidea
(@jcbarty) reported
@SkyHelpTeam Thanks. I know all that. I have just spent 20 minutes going through the reset process and it’s working again. Why does it keep happening? Before this new router it was rarely if ever a problem. Now it happens too often for me to complain every time on Twitter.