Sky Outage Report in Purley, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 07: Problems at Sky
Sky is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: London, Greater London, Southwark, Sevenoaks, Hammersmith, Hounslow, Croydon, City of Westminster, Mitcham, Wandsworth, Southall, Orpington, Fulham, Epsom and Welling.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Sam Bean
(@SamRBean) reported
from
Merton, England
@SkyHelpTeam The last 3 days or so I have had such rubbish connection with Sky broadband. Sky Q loses connection (wired), Xbox doesn’t connect (wired), and phones don’t do anything when using WiFi. Download and upload speeds are all over the place. Help?
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sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam need help with the download speed of my internet
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Basheer Khan
(@BashWords) reported
from
Wandsworth, England
Imagine the outcry if someone made a sob story about a poor little German girl in occupied France during WWII. Well that’s exactly what @SkyUK has done with @TheSecretGarden and Partition. The opening scenes are a literal whitewash 😡
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Rob Worthington
(@WorthyRW) reported
from
Epsom and Ewell District, England
@jackdavy24 @SkyHelpTeam I have the same problem. Some help would be very welcome @SkyHelpTeam
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sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam really getting fed up with your crappy internet. Signal strength excellent download speed poor all other devices disconnected from the internet but can’t watch a film I bought from you on the sky store via my @NOWTV box. Gonna have to change broadband providers
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Andrea Gillis
(@angegillis) reported
from
Lambeth, England
@SkyHelpTeam my internet connection is shockingly bad. I upgraded to your fastest broadband service in May when I moved and it’s worse than any package I’ve ever had with you or any other provider. Can someone get in touch to help me sort this out? So hard working from home!
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Randolph Ham
(@RandolphHam79) reported
from
Hammersmith, England
@SkyHelpTeam Seriously? Engineer only available on December 11? What the hell?? 🤬😠 But damn you are fast to invoice me £30 for the booking and now you tell me that I'll be without TV for 2 week's? I wonder if you will DISCOUNT THOSE 2 WEEKS FROM MY NEXT BILL. 🤬😠😠😠
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Gokhan Vardar
(@GokhanVardar1) reported
from
Kingston upon Thames, England
Can @SkyUK @SKYbroadbandPH @SkyNews can reinstate my landline and broadband. Don’t have both services for awhile and can’t get any help.
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Simon
(@SimonPrindy) reported
from
Richmond, England
@SkyUK please don’t send me offers for LFCTV as I am mor likely to cancel my subscription instead of taking up this offer!
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Iwaniooo
(@Showerman_Iwan7) reported
from
Southall, England
@SkySports Get ******** over it...contact sport anything is bound to happen
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TheSpainTrain
(@TheSpainTrain) reported
from
Lambeth, England
What ******** is this new @SkySports app all about? How do I get the old one back?
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sophie b
(@phiebramley) reported
from
London, England
@StewartTaylor92 @SkyHelpTeam My down load speed is at 0
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Glen Oglaza
(@glenoglaza1) reported
from
Croydon, England
Why are these idiot #Skysports commentators banging on relentlessly about Spurs ???? This is Leeds Utd v Arsenal !! Someone tell them FFS 🙄🙄
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Randolph Ham
(@RandolphHam79) reported
from
Hammersmith, England
@SkyHelpTeam @OpenreachHelp engineer scheduled. However it's not the first time having problems with #skyBroadband since September. It's the 4th and it is just #ridiculous. I work from home and I cannot do anything. Besides you will not compensate the distress and extra mobile data purchased.
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Hayley Kenny
(@hayleykenny) reported
from
Lambeth, England
@OpenreachHelp hi I reported a problem on Monday lunchtime - we have no internet connection and it’s an external issue according to @SkyHelpTeam - when will someone arrive? I work from home and haven’t been able to do so for FIVE DAYS
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Siân Rilstone
(@SianRilstone) reported
from
Wandsworth, England
My @SkyUk broadband dropped out for several minutes three times during my #NHS virtual clinic today. Do you know what’s more difficult than doing a virtual clinic without internet? Complaining or getting help from @SkyHelpTeam (1/2)
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Billy Best
(@billybest99) reported
from
Bromley, England
@SkyUK can you contact me about adding anytime talk to my package please. Every time I call you the automated service hangs up.
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Alyn Burke
(@alyn1957) reported
from
Hounslow, England
@SkyHelpTeam my internet connection doesn't work, this is the 6th time this month. I can't get through to a human what can I do to sort it out?.
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sweelee
(@sweelee1) reported
from
Bromley, England
@SkyHelpTeam internet not working but was fine this morning. Is there something going locally?
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Phil
(@phil_cullum) reported
from
Eltham, England
Who designed the new @SkySports app, absolutely useless, slow , cumbersome, hard to navigate. Bring back the old one.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Thompson
(@Tommo_290) reported
@SkyHelpTeam hello, my contracts have ended and it has shoved me into rolling contracts that are double the price. The app does not give me any options to look at new deals and the chat assistant does nothing to help? How can I look at new deals or I’ll be forced to cancel? Thank
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maybesmile
(@maybesmile) reported
@SkyHelpTeam my friend has had no success getting help from your customer services team as she has been overcharged for her social tariff with you. Can you assist with this?
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Noely Daniels
(@noel33330) reported
Please tell me @ClublandTVUK is coming back?! It’s changed to Now Xmas ?! @SkyHelpTeam @skytv WTF
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FroggyCrypto
(@BoldogCrypto09) reported
@BlackRoseGHI @SkySports Ah look, another arab promoting this ****
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Sam White
(@SamWhite52) reported
@WeAreOpenreach hi @skyUK are refusing to give any sort of information on this but what is going on in Fillongley, Warwickshire? We've had no broadband since 28th October and Sky just say that it's an Openreach issue. Any timeframe on when it's going to be fixed?
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Pete
(@Electricpete76) reported
@LUFC1992_v2 Andy Hinchcliffe is the worst commentator on @SkySports. Why they continue using him I'll never know.
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Rune Toftlund
(@Rutof) reported
.@SkySports, @CBSSports and @talkSPORT are the biggest hypocrites in the game. Theyre letting Jamie "Spitter" Carragher off with all his bullshit bcos its now Liverpool who are garbage.
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Mandy Hamilton
(@MandyHa31277737) reported
@SkyHelpTeam @GeorgieThompso8 I am currently having the same issue. Really want to go to the cinema tomorrow too! Please help
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Tyler Ross
(@TylerrrRosss_) reported
@SkyHelpTeam I have been trying to contact someone all day but can’t get through. Have been expecting an engineer but not received an ETA. Please can you help
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CJ
(@KelloeCaroline) reported
The analysis tennis stream is awful to watch 😡 #ATPFinal #SkySports