Sky Outage Report in Purley, Greater London, England
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The latest reports from users having issues in Purley come from postal codes CR8.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Sky outage reports came from the following cities: London, Fulham, Hammersmith, Southwark, Greater London, Hounslow, Croydon, Brentford, Redhill, Southall, City of Westminster, Thornton Heath, Reigate, Dorking and Horley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Fulham |
TV |
Community Discussion
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Sky Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@daisymcandrew @SkyUK Whatever you do, do not go to @virginmedia . Totally unreliable broadband and worse customer service
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Neil Edwards CQ
(@nlpedwards) reported
from
Richmond, England
@virginmedia so, having been on hold for 25 minutes, then cut off, called back on hold for a further 15 minutes... cut off again. Your customer service is atrocious... I can hear @SkyHelpTeam beckoning... they were crap, but they were never this shit.
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James Morris
(@JamesMorris77) reported
from
Hammersmith, England
@SkyUK @SkyHelpTeam is the absolute worst company I’ve ever dealt with. Appalling customer service. Over 12 years a customer and treated like utter shit. A total disgrace they don’t care at all about their customers. Utterly disgusted @Ofcom @BBCWatchdog
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Terri
(@Rex_Comms) reported
from
London, England
Oh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
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BIG zakmp4
(@zakmp4) reported
from
Hammersmith, England
I can’t even fathom into words my hatred for your internet service @SkyUK
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
VAR is a shambles. Football needs to look at other sports for help. This is ruining the game we love. #notovar #WATCHE #SkySports
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Daisy McAndrew
(@daisymcandrew) reported
from
Brentford, England
@Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!
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Lena
(@loveitcountry2) reported
from
Hounslow, England
@SkyHelpTeam @deanljbirch But we shouldn’t have to keep repeatedly check our connections when it’s clearly a sky fault! It’s bloody frustrating having to repeatedly put up with this crap! Why are we paying sky all this money when your internet service isn’t fit for purpose!!! 🙄😡
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!
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Sheree
(@Sheree_Kirby) reported
from
London, England
@SkyHelpTeam I'm really not happy with the customer service I've been receiving. I have downsized my package no longer having multi-room Sky Q and was told I would be sent packaging to return that box. It has never been sent to me and this morning I receive this text (1/2)
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Paul Brown
(@Browniethered) reported
from
Hounslow, England
@SkyHelpTeam Why do I have to call to cancel Sky Movies! And there’s a 20 minute waiting time absolute Joke!!!
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Alice
(@Aliceliveing_) reported
from
Hammersmith, England
Gee wizz, @skyUK is a shocker of a provider. Our internet and TV is constantly down!!! 🤬
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Lauren Greene
(@laurengreene2) reported
from
Merton, England
@SkyHelpTeam I really enjoy it when you organise an engineer to install a TV who then never turns up, consequently leaving someone waiting in all day for them...
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Ashley Eglin
(@ashleyeglin23) reported
from
Croydon, England
Waited a month for @SkyHelpTeam to come to fix Sky Q after it didn’t work 30 mins after original installation. Swapped the box, yet now have a ‘mode not supported’ message on my TV whenever I try to switch it on. Placed this order in August, haven’t been able to watch Sky TV yet
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@SkyHelpTeam my broadband is so bad since Saturday 😡 with sky q paying so much for this shit services
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Victoria Seaman
(@VixSeaman) reported
from
Hounslow, England
Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys
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Lena
(@loveitcountry2) reported
from
Hounslow, England
@pottermoss @SkyHelpTeam Snap! Worst network connection ever! My phone constantly buffers and no one in the house has decent WiFi connection! Not fit for purpose!
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Eltham, England
I give up on @SkyHelpTeam most of the UK are having issues with sky broadband and yet sky are saying there are no issues. Time to find another provider and been on hold to customer services for 45mins.
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jc.locksmiths
(@jclocksmiths) reported
from
Bromley, England
Good to see @BT don't give a crap about there customer after about 18 of being with you guys not happy looks like I'm moving over to @SkyUK for Internet & tv
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Keithy D
(@KeithY2Dickie) reported
Dreadful customer service and experience from @SkyHelpTeam its time Sky caught up with the modern world & realised people share flats and the account holder could move out! Fed complete lies & now without broadband, having to take annual leave because of it! Hello @virginmedia
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Annie
(@indiannie_jones) reported
@SkyHelpTeam Yes, I have done, and I got through to the helpline this morning and they’ve said it’s an “outside the home” issue that I can’t do anything about, so I’m entirely dependent on an engineer.
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(@Kacaveli) reported
@SkyHelpTeam so you have issues with my broadband and your own damn phone lines
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sylvie chaurin
(@ganiyate) reported
@SkyHelpTeam @JoddyLoo Surely sky is aware they have a big issue. My internet and phone have been down for hours and they just say check broadband connection. Even that doesn’t work anymore online. Just tell the truth this is happening all over the country today.
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kawaiiroy @ don't forget about 🇭🇰
(@kawaiiroying) reported
@SkyHelpTeam my broadband has been down all day and I can't call anyone for assistance, is there a problem in the north west London area?
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Kurushimi Atsuka
(@KurushiG) reported
@chrisellis2301 @SkyHelpTeam Same here. Absolutely appalling service and support
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Alan Betts
(@AlanBetts3) reported
@SkyUK Internet down for 4hours, can't contact call centres as they are down, as a key worker my phone is my only life line to work, ...York area...what is happening?
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Heather
(@Heather39665517) reported
@SkyHelpTeam I'm having massive issues with my Internet. But your tests aren't picking up anything. It's been issue after issue after issue. Bit frustrated
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sylvie chaurin
(@ganiyate) reported
@SkyHelpTeam @susybibi2 Been down for hours in London Nw1 and have been tweeting and on Facebook. Stop fobbing your customers off.
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❀ shriiines ❀
(@shriiines) reported
@SkyHelpTeam I’ve tested it on there and all it says is I’ve to phone customer but when I try it says the call centres are closed