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Sky outages and service status in Purley, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 2 outage signals in the last 24 hours around Purley, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 1, 11:37 AM GMT+1.
  • 67% Internet (67%)
  • 16% Wi-fi (16%)
  • 7% Total Blackout (7%)
  • 7% TV (7%)
  • 1% Phone (1%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 1: Problems at Sky

Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Purley, England

The most recent Sky outage reports came from the following cities: Croydon, Sutton, Southwark, Wandsworth, Redhill, Orpington, Westerham, Epsom, Caterham, Banstead, Bromley, and Purley.

CityProblem TypeReport Time
Croydon Internet 5 hours ago
Sutton TV 18 hours ago
Southwark Internet 1 day ago
Croydon Internet 1 day ago
Croydon Internet 1 day ago
Wandsworth Wi-fi 2 days ago

Nearby cities with recent reports

Croydon

4 recent signals

5 hours ago
Southwark

3 recent signals

1 day ago
Sutton

1 recent signals

18 hours ago
Wandsworth

1 recent signals

2 days ago
Redhill

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • maburte003
    maburte003 (@maburte003) reported from Croydon, England

    @SkyHelpTeam sky I’m trying to get through to some one who can deal with an issue with my box. Can you help ?

  • Paulaha21043676
    Paula hammond (@Paulaha21043676) reported from Lambeth, England

    @SkyHelpTeam Yes all it has on the screen is" no satellite signal".but that is because they is scaffolding up.we had this for 3 weeks now

  • WendySimmonds69
    Wendy Simmonds (@WendySimmonds69) reported from Kingston upon Thames, England

    @SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???

  • neilclarke3
    Neil ❌🇬🇧 (@neilclarke3) reported from Lambeth, England

    @kaye09 @SkyHelpTeam It has not corrected since the clocks changed on the weekend. I have an older Sky box… I guess they want us to upgrade 🙄🙄 shame to confuse people especially any elderly . They need to address the issue

  • RetiredChav
    Danny Flo (@RetiredChav) reported from Croydon, England

    @HillF1 well said Damon! The only only one with sense on the Skysports team. Max was totally at fault and never making that corner and could have killed Hamilton.

  • imogenpowell
    Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England

    @OpenreachHelp I believe @SkyUK are waiting for an update from you as we have no connection date, hence my direct tweet to find out what’s going on. Can you help?

  • OpenMindMH
    Rachel (@OpenMindMH) reported from Wandsworth, England

    @SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!

  • natalie_h48rec
    🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England

    @SkyHelpTeam Landline & WiFi down for over 24 hours in the Hayes/West Wickham (Bromley) area. Could you advise when this will be up and running again please? This is now affecting the running of my business. Please advise ASAP.

  • InsaneGoon3r
    Insane Gooner (@InsaneGoon3r) reported from Croydon, England

    @richardajkeys Why is this irritating man still on twitter? I must say the quality of presenters on @SkySports is A* these days compared to those awful days of old!

  • The_Woodsy
    Woodsy #EndLockdownNow #NoVaccinePassports (@The_Woodsy) reported from Wandsworth, England

    Question to @SkySports : How is it, that when Spurs win, the other team never turned up, it’s never that Spurs didn’t allow the opposition to play and deserved the win, never!

  • natalie_h48rec
    🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England

    @SkyHelpTeam Thank you for the response. Could I ask why the engineers are only just working on this? It’s been down for over 24 hours?

  • AddicksGlenn69
    PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @nufcsean @chrillo1976 @SkySports You're having a laugh! At nearly £6 a pint you won't find many people chucking their beer up in the air for any reason whatsoever. The same crap excuses everytime this subject is brought up. Somebody can sit next to me with scalding hot tea, but I can't sit with a beer. #

  • jessica281815
    Jessica (@jessica281815) reported from Wandsworth, England

    @SkyHelpTeam Why is my internet down?

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Hi, @SkyHelpTeam I am having #broadband issues. The connection keeps dropping. Are there any known issues in SW11 1NG area? If not, there is one!

  • sarahMwasHudson
    Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    Nothing like working from home when you have @SkyUK …. Day 2 of no broadband and no phone …. Quality service …. Will switch to @virginmedia as soon as I can

  • AKhan0o7
    Anayat Khan (@AKhan0o7) reported from Croydon, England

    As soon rain hit the floor my @SkyHelpTeam is slow as they waiting for 🌧 . My Internet in South London get worse. Guys please fix this issue. Many thanks

  • shaks_ldn
    s ldn (@shaks_ldn) reported from Lambeth, England

    @SkyHelpTeam my internet has been pretty much down / intermittent past few hours!

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam No.. It's all @OpenreachHelp fault so Sky can't possibly take an responsibility for their customers... Great service isn't it ?

  • angegillis
    Ange Gilly (@angegillis) reported from Lambeth, England

    @SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??

  • martinjorourke
    Martin O'Rourke (@martinjorourke) reported from Wandsworth, England

    @SkyHelpTeam hi, my phone line has been down for 3 weeks, I've tried everything online to fix it but it's still not working, how can I speak to someone?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • cluelexxx
    (fan)W (@cluelexxx) reported

    Not even skysports will televise the high-octane downfall of Liverpool. The only network with the bandwith to sustain the dopamine rush when it happens will be Pornhub.

  • SamirMSuleyman
    Samir M. Suleymanov (@SamirMSuleyman) reported

    @centregoals @SkySports Just cancel visas to players from national teams who suport this proposal.

  • CharlieWilk0
    Charlie Wilkinson (@CharlieWilk0) reported

    You can seriously **** right off @SkySports #dcfc #dcfcfans

  • KingselehSzn
    Danny (@KingselehSzn) reported

    @RolyEdwards @SkySports Monies and wages of players at club level have nothing to do with FIFA. FIFA is an independent body that has to generate its own income. My point is why shut down the opportunity at first glance over speculation of corruption?

  • ahmzyfrenzy
    ahmzy (@ahmzyfrenzy) reported

    Sky Sports genuinely put that "news" out to ruin the vibes. The vague wording gives it away. Yeah no **** Real Madrid want one of their biggest stars to stay. They are offering him a new contract for a ******* reason dumbfucks @SkySports

  • MiklosDenmark
    Miklos (@MiklosDenmark) reported

    @jakimoskiFC @SkySports You are the retard, HE has to prove it's needed, not the other way around.

  • CLOUDWYYY
    Cloudwy :3 🩶 (@CLOUDWYYY) reported

    @SkySports All I hear is Greed greed greed and more greed you bald **** you get billions poured in every year wtf is you talking about? I’m deadass getting tired of these big nosed *****

  • 75judi
    Judith (@75judi) reported

    @SkyHelpTeam Hello I had an issue with my broadband connection earlier which was fixed and now it’s gone down again. I work from home !

  • techprocess1
    🌞 Ken (@techprocess1) reported

    @SkyHelpTeam Why are Sky Network calling my wife and I about our sim needing updating? And why do they say it will stop working?

  • singingscaff
    Gene Hunt (@singingscaff) reported

    @chalkey1973 @SkySports It’s crap!!!! Sky big 6, zzzzzzzzzzzzzz