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Sky outages and service status in Purley, England

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Full Outage Map
  • Sky generated 2 outage signals in the last 24 hours around Purley, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Aug 5, 2:44 PM GMT+1.
  • 64% Internet (64%)
  • 13% Wi-fi (13%)
  • 9% TV (9%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)
  • 1% E-mail (1%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Purley, England

The most recent Sky outage reports came from the following cities: Southwark, Wandsworth, Croydon, Orpington, Sutton, Redhill, Westerham, Epsom, Caterham, Banstead, Bromley, and Purley.

CityProblem TypeReport Time
Southwark Wi-fi 7 hours ago
Southwark Internet 8 hours ago
Southwark Phone 1 day ago
Wandsworth Phone 1 day ago
Southwark Internet 1 day ago
Southwark Internet 2 days ago

Nearby cities with recent reports

Southwark

12 recent signals

7 hours ago
Croydon

5 recent signals

3 days ago
Wandsworth

2 recent signals

1 day ago
Sutton

2 recent signals

4 days ago
Orpington

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • pipsiicola
    Philippa🐾🐶 (@pipsiicola) reported from Whyteleafe, England

    @SkyUK hi. How do I ask for my signal to be boosted? For a few weeks now the picture on our TV breaks up &says there is no signal on all channels. Today I was dropped out for Zoom 3 times in 90 minutes!!! I check website and it says no issues in my area. Can someone help please?

  • TheEyeCasting
    The Eye Casting CDA (@TheEyeCasting) reported from Camberwell, England

    @SkyHelpTeam I don't have a Sky landlines 🙄. Why do I have to call at to cancel something ? I tried calling was on phone for an hour to be told it wasn't possible to cancel then getting transfered somewhere else. Obviously making it as difficult as possible. Still have service I don't want.

  • flchambers_
    Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam Hi, tried all the steps. Was told there’s an outage in the area at midday. Didn’t know if you knew how long we’re expected to be out for?

  • JustinLeeper_yo
    Justin Leeper だよ! (@JustinLeeper_yo) reported from Bromley, England

    1 hr & counting on phone with @SkyUK after no one showed up for our broadband setup appt. between 8:00 & 13:00 today. It’s now 18:30. Their solution? Go to the back of the line, sport - as in reschedule for Aug. 15. If that isn’t the start of a lovely business relationship…

  • RetiredChav
    Danny Flo (@RetiredChav) reported from Croydon, England

    @HillF1 well said Damon! The only only one with sense on the Skysports team. Max was totally at fault and never making that corner and could have killed Hamilton.

  • AvWeekJuliet
    Juliet Trew (@AvWeekJuliet) reported from Merton, England

    @SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice

  • imogenpowell
    Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England

    @OpenreachHelp I believe @SkyUK are waiting for an update from you as we have no connection date, hence my direct tweet to find out what’s going on. Can you help?

  • nipmeister
    Paul Emery (@nipmeister) reported from Wandsworth, England

    @adfleming @SkyHelpTeam Same issue - unable to work!!!

  • simonbangs
    Simon Bangs 🇬🇧 (@simonbangs) reported from Kingston upon Thames, England

    @SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.

  • MaxBurrell5
    Max Burrell (@MaxBurrell5) reported from Kingston upon Thames, England

    @SkySports fix the Stoke Luton stream

  • CraigWiIIiams
    Craig Williams (@CraigWiIIiams) reported from Camberwell, England

    @SkySports this is nonsense. Not one player went anywhere near him to console him after the Musiala/penalty **** up. Clearly a disconnect.

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam No.. It's all @OpenreachHelp fault so Sky can't possibly take an responsibility for their customers... Great service isn't it ?

  • magical_78
    NigelH (@magical_78) reported from Bromley, England

    @SkyHelpTeam hi, we’re due to move out later this month but don’t have our new address yet (we’re renting part of a house with sky already) - is there a way we can use our Sky Q box / viewing card there as we don’t want to cancel given we have 21yrs of history. Thanks

  • richnewm
    richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyUK so what wrong with sky Internet yet again sky Internet always seams to be down lately

  • ADH_911
    Alex Heath (@ADH_911) reported from Bromley, England

    @SkyHelpTeam are there issues in BR3 for broadband? Have run diagnostic tests and it says no local issues yet all lights are on router correct but apparently cannot find. Also does not appear to be able to run a line test.

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @OpenreachHelp what does a girl have to do to get the courtesy of a response? @SkyUK are clear it's you holding up service my cancelling the order to reinstate a line that worked the day before ??

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    So looking up online it appears the @SkyUK / @SkyHelpTeam internet might be down for a few days in Bromley. You really do suck Sky.

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @SkyHelpTeam I don’t think you understand me at all. I’m saying workmen turned up with no warning. They ripped cables down and were taking the telephone pole down. We weren’t warned of any work.

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Hi, @SkyHelpTeam I am having #broadband issues. The connection keeps dropping. Are there any known issues in SW11 1NG area? If not, there is one!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • mrdinho_
    Dinho (@mrdinho_) reported

    @Jack472836 @SkySportsNews Lol post deleted by skysports. They’re a terrible news outlet when it comes to transfers

  • deangray12
    beangray🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@deangray12) reported

    @SkyHelpTeam can you help messed up install of esim can you resend emails?

  • QuadriOPE18
    OPE (@QuadriOPE18) reported

    @theMadridZone @SkySports We know he’s staying at Madrid, he can’t help Arsenal win UCL

  • techprocess1
    🌞 Ken (@techprocess1) reported

    @SkyHelpTeam Why are Sky Network calling my wife and I about our sim needing updating? And why do they say it will stop working?

  • SeagullRichard
    Seagull Ryszard (@SeagullRichard) reported

    @BarryHavenhand @SkySports Whoever thought that we could ever look back and think… Was he really so bad, by current standards?

  • Bantamigo88
    JamieB (@Bantamigo88) reported

    @SkyHelpTeam never once had a problem with Sky Q or my broadband but since I’ve had Sky Stream and new fibre broadband installed it’s absolute shite. TV constantly freezing #sky all you guys do is tell me to restart my router 🙄

  • JPRCannon1701
    Jim Cannon (@JPRCannon1701) reported

    @PLorenzo559 @deanobaby89 @SkyHelpTeam Found this thread after having the same problem. Three ad breaks, three crashes. Only thing I can do is reboot it till the next adverts come on and it goes again.

  • richmaz69
    Rich Marriott (@richmaz69) reported

    @SkyUK @SkyHelpTeam What an absolute disgrace of a company. Sold the dream of super fast broadband and ‘amazing’ tv streaming. 3 weeks of constant issues. 5 days without internet, 3 hours on the phone this morning only to be told you can’t provide an engineer until the 17 August

  • PAtubobienemi
    Precious Atubobienemi (@PAtubobienemi) reported

    @SkySports Bizarre run-out for cricket, but even that one no strange pass Nigerian election result collation — one moment the numbers dey there, next moment "server issue" don change everything. Intentional or not, both of dem go still give you "trust the process" press statement.

  • Lewpac22
    Lewpac 🎧🎮🎙️ (@Lewpac22) reported

    @AaronLinstead @SkyUK I got a contact down the pub who does fire sticks with all the sky channels if that counts