Sky Outage Report in Orpington, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Orpington come from postal codes BR6 and BR5.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at Sky
Sky is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Orpington, Greater London, England
The most recent Sky outage reports came from the following cities: London, Croydon, City of Westminster, City of London, Southwark, Redhill, Newham, Islington, Camden Town, Sevenoaks, Poplar, Paddington, Sidcup, Tower Hamlets and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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Terry
(@tgloughnane) reported
from
Gravesend, England
Who else thinks that @SkyUK are using Covid as an excuse to not talk to people and allow customer service to get even worse?
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Clara Morrish
(@ClaraMorrish) reported
from
Bexleyheath, England
@SkyHelpTeam I spoke to Sky on 8March to raise issue with overpayment on my direct debit. Caller said her manager would look into it and call me back on 10March yet no call and now on 11March get email saying my complaint has been closed. What?!?! No email address to respond to?!
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aleibeauty.com
(@LeiSachelle) reported
from
Camden Town, England
@SkyHelpTeam No. I’ve left. I want to discuss abysmal service and the audacity to charge me a termination fee
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Hannah
(@hannahdenise91) reported
from
Sutton at Hone, England
Moved in over a week ago and @SkyUK say it’s still going to be another 7-10 working days before we get wifi- shocking service as new customers who are now having to spend a fortune hot spotting data working from home. Calling @virginmedia today.
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Michael Roots
(@MichaelJRoots) reported
from
Hadlow, England
@SkyHelpTeam Am having problems with the router connecting to the internet.
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Elaine Leggatt
(@elaine_leggatt) reported
from
Crayford, England
@SkyHelpTeam Have not even started contract and already under stress by you not doing what you assured would happen. Moving is stressful during a a pandemic and already you have let us down . Not impressed, 1 1/2 hours trying to sort only to be told I need to sort it myself.
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Rebecca Wicking ✡️
(@rebeccawicking) reported
from
Islington, England
@sihiggins1985 @SkyUK @netflix I’ve already called themThey couldn’t take it off my bill then had the audacity to ask to rate them over the phone out of 10. Not fair on the advisor, not fair to the customer to be asked in person on the spot!Said they couldn’t remove that fee or the equivalent amount off bill x
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West Ham Wesley ⚒️ #GSBOUT
(@CouchPotatoUK) reported
from
Stratford, England
@virginmedia your website is down in the UK. Cannot log into accounts or use SkySports app
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Melz {Dexta’s Wifi} 👑🇯🇲
(@MelzDee) reported
from
London, England
When I’ve have “no satellite signal’ for 3 days now and @SkyUK @SkyHelpTeam tells me the next available engineer is the TWENTY THIRD OF MARCH. If I receive a bill for those 4 weeks without TV there’s gonna be a problem 🙃
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Jo Asante
(@JoJo79be) reported
from
Croydon, England
I wonder 🤔 how many people were told that they would receive compensation following @SkyUK outage on 17th Feb , only to find their next month bill hasn’t been adjusted 😠 @SkyHelpTeam how many calls and tweets will it take ??
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aleibeauty.com
(@LeiSachelle) reported
from
Camden Town, England
@SkyHelpTeam My exemption is that you provided awful service as a broadband provider for 3 of the 6 years and I will not be paying that termination fee, so who do I need to speak to directly to get this matter sorted out
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Emily Davies
(@emilykerrin) reported
from
Camberwell, England
@SkyHelpTeam Yes. NBC universal. Who do I need to speak to? Also how do I cancel my broadband - what’re the terms? I think it just makes sense to switch providers. Thanks
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david
(@kentsoc) reported
from
Biggin Hill, England
@SkyHelpTeam I really just wanted SkyMobile customer services
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aleibeauty.com
(@LeiSachelle) reported
from
Camden Town, England
How do we cancel our internet subscription ASAP @SkyUK
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Sarah Jones MP
(@LabourSJ) reported
from
Croydon, England
@SkyHelpTeam any idea how long the problem will last in south london?
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phillip du plooy
(@riven35) reported
from
Croydon, England
@SkyHelpTeam My internet has now started working at home, thanks for fixing the issue.
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Johanna
(@smileyblonde43) reported
from
Bromley, England
@SkyHelpTeam was supposed to have our broadband and sky talk activated yesterday. Engineer didn’t show up. Customer service couldn’t give me any information as @WeAreOpenreach only update them the day after they are supposed to complete the work. No information on our order
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Rebecca Wicking ✡️
(@rebeccawicking) reported
from
Islington, England
@SkyHelpTeam Not good enough! This isn’t the price we agreed when I renewed my contract with you. You should honour the price that was agreed. I don’t really care for the reason. You will lose a lot of customers. I’ve been a customer for 9 years and that means nothing to you!
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Barbara Poole ⚽🦅
(@Barbara4003) reported
from
Croydon, England
Have they stopped banging on about Liverpool yet? I refuse to switch over and listen to that garbage. @SkySports
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@SkyHelpTeam any ideas on how long Sky broadband will be down for in Whyteleafe as I’m trying to run a taxi company from home and no one is able to get through #skybroadband
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Chris
(@chrisleonmiller) reported
@SkyHelpTeam Thanks for your quick response. I have tried that page and the £9 offer does not appear on it. If you go to the Contact Us options and then to Upgrade my Package you just go back to the same page without the offer! Others say they have had the same problem. Does this offer exist?
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Rob
(@FabRab86) reported
@SkyUK upgraded frm essential broadband to superfast and was told line wld be switched within 7 days but e mail received says 12 days?We currently don’t get WiFi signal in every room and took the sky boost add on,should we be getting a boostbox as we already have latest router?
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Gentzwavy
(@gentzwavy) reported
@SkyHelpTeam You resolve nothing. The worst thing is I had a minor issue that could have been resolved in less the 30 seconds. You choose to be ******* idiots. So I'm just switching to @virginmedia
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Lucy Bartram
(@lucy_bartram) reported
@SkyUK @SkyHelpTeam why have you charged and taken money off me for Sky TV till 23rd April when I cancelled your service at the start of March? I was assured no more payments would be taken at time of cancellation.
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endofmay♿️ 🐝💙
(@ICMRX5) reported
@SkySports Sky’s been quiet for weeks about their beloved Liverpool they win one and now Twitter is full of the 🐂💩🐂💩🐂💩about a team that’s down the premiership table. BIAS TO LIVERPOOL IS SICKENING FROM SKY 20 TEAMS YET SKY REPORT ONLY ONE AND THATS WHEN THEY WIN 🤮🤮🤮
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GoonerNick
(@nickvann1987__) reported
@SkySports They were great don’t get me wrong but we also played a part in giving them the confidence to get back to this level. But credit where it’s due they were still amazing last night but a small part of it was due to our awful show IMO 👍
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Kav 🎮
(@GamingKav) reported
@SkyHelpTeam Yes, there are no issues with the router or box, it’s not set to Eco Mode so it won’t be cutting out because of that. We switch off at the plug, reset it, do all the things the help page tells us to. It’s just the internet that goes and stays down for a couple hours.
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Gemma Cholerton
(@Gemma_1806) reported
@SkyHelpTeam I sat on hold for over an hour and gave up. You used to be able to contact Sky via Facebook messenger but that option no longer exists. I’ve been a customer for 19 years and am on the verge of moving elsewhere.
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Isi
(@misikins) reported
@Chronic_Jynx @SkyHelpTeam Yes it's such a pain! There's nothing wrong with the router I've done all their line tests etc comes back with no problems but nothing will connect to the WiFi for hours on end in the early hours!!!
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Royston
(@RoystonWarren) reported
@SkySports Arsenal were terrible more like....