Sky Outage Report in Crayford, Kent, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Crayford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Crayford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 30: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Crayford, Kent, England
The most recent Sky outage reports came from the following cities: London, Hackney, Newham, Ilford, Erith, Dagenham, Croydon, Welling, Southwark, Tower Hamlets, Orpington, Gravesend, City of London, Harringay and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Newham |
TV | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Crayford, England
Latest outage, problems and issue reports in Crayford and nearby locations:
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𝕆𝕞𝕒𝕣
(@BeingOmarFaruk) reported
from
East Ham, England
Thanks @SkyUK to add extra 10GB. Haven’t received anything from mine network @EE which is really bad. Not even any singel stay safe text from you guys.
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David Collins
(@MrDavidJCollins) reported
from
Camberwell, England
@SkyUK Stopping customers from cancelling sport’s subscription by not allowing u 2 cancel online and having to wait over an hour to speak to a member of staff, so u give up..disgusting
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🧑🏿🦼Ash Patel🧑🏿🦼
(@Ashishpatel1972) reported
from
Croydon, England
@harispurs82 @SkyHelpTeam @virginmedia Hence my point initially being Brandon owns a fraction of VM I don’t see them doing what Sky have done for for their customers. @skytv are far better for customer service.
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Josh 🏴
(@JoshhhUTC) reported
from
Bromley, England
@SkyUK my internet signal is so bad that I have to use my own data... it’s ridiculous.
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Richard Howle
(@richardhowle) reported
from
Bromley, England
@SkyHelpTeam Ok. This just goes to the help pages on the website, which as I explained before I have already looked at. If the only way to get an email is by making a complaint. I would like to make a complaint about your help pages. Please send me details of how I do that.
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
City of London, England
@vuym524 @skytv @SkyHelpTeam I have been advised not to go round so I can’t sort his box out - plus he has difficulty selection multiple options on customer service calls. Being isolated, he needs to stay occupied
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Brian Williams
(@SmashBri) reported
from
Croydon, England
@ChrisMcHardy19 @SkySports @skytv Fill in the Customer Complaints Form on their website. Will at least show you’ve tried cancelling and they’ll have a note of it.
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
City of London, England
@SkyHelpTeam The screen has has a message since yesterday “your box is initialising, please return back in the future” - now saying they HD box is not getting a satellite signal - I need someone to call him to sort this out
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Matt Angelo
(@matt_angelo_84) reported
from
Bromley, England
@NickDixonITV @MartinSLewis @SkyHelpTeam That’s my problem. Stop it matt they say... think about yourself they say...
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Andrew Erskine
(@erskineandrew) reported
from
Sevenoaks, England
For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.
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Ryan Heatly
(@RyanHeatly) reported
from
City of London, England
@lee4ord @btsport @SkySports Not a bad shout
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John Porritt
(@porridge77) reported
from
London, England
@DrPoults @SkyUK @SkyFootball Hi, I used this number 08001512747 it’s automated. When prompted tell them you want to cancel sky sports. They give you the option to pause. Took me five mins. Good luck.
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
City of London, England
@benjamincfc_ @skytv @SkyHelpTeam His box has been getting a configuration message since yesterday - tried to reboot while I was on the phone. Tried taking the card out, none of it works.....box is still showing no picture but no message of no satellite signal
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Gary Russell
(@gjrrox) reported
from
Bromley, England
@ashby44 @SkyUK @SkyHelpTeam I believe you can mate & of cause I will look into it , once again tho it’s the customer doing the heavy lifting. I don’t mind sky using my money for other services e.g movies.
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Dave
(@lawman1962) reported
from
Romford, England
@SkyHelpTeam Hi and appreciate things are probably manic atm, but I’m having issues trying to pause my Sports channels, tried link but doesn’t recognise my account, thanks
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Glebe Football Club
(@glebefootball) reported
from
Bromley, England
I’ve just come off the phone to @SkySports and @btsport both companies are not charging rental to sports clubs from 15/3/30 a real help @KentishFootie @SCEFLeague
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Matt Angelo
(@matt_angelo_84) reported
from
Bromley, England
@DakersL @MartinSLewis @SkyHelpTeam Login to your sky account and got to subscription. Should be listed there 👍🏼
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pete
(@shade1964) reported
from
Ditton, England
@SkySports will subscribers be getting a discount on the sports as you are not showing any at the moment it’s not going to go down well if you profit from this terrible situation after all we are paying you for a service which you are unable to provide
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Garry Clark
(@Gmski) reported
from
Tottenham, England
@SkyHelpTeam I understand the pressures the call in team are under but the inability to cancel Sky Sports via the website seems like a wasted resource.
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Richard Lines
(@RichLines) reported
from
Sutton at Hone, England
@DCMS @Ofcom what's being done about sky keeping u on hold for over an hour to cancel @SkySports subscriptions. @sky should be made to allow u to give your notice online,not hope u will hang up before they answer.Or as good will gesture,suspend payments for service not providing
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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tashax
(@mcauley100) reported
@SkyHelpTeam hi looking for help with a router that was sent back via the post office and I keep getting letters and messages saying that it hasnt been received, and I have to pay a fine of £50, I don't have the return receipt and I'm not paying for something I don't have!
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Andrew Williams
(@AndrewW78343311) reported
@SkyUK avoid Sky glass ar all costs. Terrible product, so unreliable. Typical sky, all about the money, not worried about the quality of what is being paid for.
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Steven Tierney
(@StevenTierneyST) reported
@OddsOnFPL @AskAIB @SkyUK Stupid virgins
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Old man of the tweet
(@wrinklytimelord) reported
@SkyHelpTeam It's my sister's broadband so can't sign in without her login details
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David Roberts
(@davidusroberts) reported
@SkyHelpTeam hi I want to cancel my Sky TV. I know I need to give 31 days notice but I can’t seem to do it online. What’s the telephone number please?
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Wilsation 🇱🇰 ඇලෙක්ස්
(@wilsation_al) reported
@OpenreachHelp @SkyHelpTeam My dad has been on at sky to try make you do something but to no avail. It’s amazing that companies such as sky haven’t managed to do all the work themselves, they can’t be happy having to apologise for openreach’s poor service all the time.
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Tracy
(@Tabs27) reported
Having been a loyal customer for many years I feel I should look else where. Customer services at @SkyHelpTeam are clearly non existent. & I don't want to spend time & money on the phone to them when they should be contacting me!
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mark ryan
(@markdpryan) reported
@SkyHelpTeam Poor excuse.. you can use a thread to reply?
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🛡
(@5thOJ) reported
you’ll never get a dime from me ******** ****** @SkySports
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Dave
(@DaveNoMercy64) reported
Hi @SkyHelpTeam I switched to Sky Glass last week, in a room where net speed is picking up 100mb, but the TV is really choppy (keeps stopping) with live stream. YouTube/Netflix all work fine, but live TV is bad. Thinking of sending it back. Any advice on how to improve it