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Sky outages and service status in Crayford, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 3 outage signals in the last 24 hours around Crayford, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 24, 7:55 AM GMT+1.
  • 48% Internet (48%)
  • 30% Wi-fi (30%)
  • 13% TV (13%)
  • 4% Total Blackout (4%)
  • 2% E-mail (2%)
  • 2% Phone (2%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Crayford, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Crayford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 24: Problems at Sky

Sky is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Crayford, England

The most recent Sky outage reports came from the following cities: Hackney, Southwark, Ilford, Dartford, Newham, Erith, Welling, Dagenham, Poplar, Orpington, Woolwich, Plaistow, Lewisham, Gravesend, and Romford.

CityProblem TypeReport Time
Hackney Wi-fi 4 hours ago
Southwark Internet 5 hours ago
Ilford Wi-fi 15 hours ago
Southwark Wi-fi 2 days ago
Dartford Wi-fi 3 days ago
Southwark Internet 3 days ago

Nearby cities with recent reports

Southwark

5 recent signals

5 hours ago
Ilford

4 recent signals

15 hours ago
Hackney

1 recent signals

4 hours ago
Dartford

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Crayford, England

Latest outage, problems and issue reports in Crayford and nearby locations:

  • natalie_h48rec
    🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England

    @SkyHelpTeam Thank you for the response. Could I ask why the engineers are only just working on this? It’s been down for over 24 hours?

  • The_L_I_AM
    Liam Hodge (@The_L_I_AM) reported from Poplar, England

    @SkyHelpTeam Internet connection not working in East London.

  • Mraspire
    Sir Joseph69 (@Mraspire) reported from Poplar, England

    @MailOnline @SkySports Care to show any interest on this subject you lot support ?

  • sid_sollis
    Sid Sollis (@sid_sollis) reported from Bromley, England

    @andy_harnett @SkySports He’s terrible

  • DannyLew89
    Danny 3.0 (@DannyLew89) reported from Romford, England

    @SkyHelpTeam Hello. I've been a customer for over 2 years. I was paying £47 a month for broadband and TV, then it went up to £54. I've just checked my account and my bill is due to go up to £66 in Nov and Dec. Why is there such a huge increase? Please could you look into this.

  • KingYamel
    Martin Le-May (@KingYamel) reported from Romford, England

    @Sargesbackheel @SkySports What is that margin for error? I have never heard it mentioned. What is the basis for the calculation? Hence my request for some published information.

  • silkskt
    Silka (@silkskt) reported from Camberwell, England

    @SkyUK I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam No.. It's all @OpenreachHelp fault so Sky can't possibly take an responsibility for their customers... Great service isn't it ?

  • placesIlove
    alex forsey (@placesIlove) reported from Poplar, England

    @SkyUK such a bad service I was told that my transfer from BT would be easy!!! Absolute rubbish it’s been a nightmare so far!!

  • Joe_Mason_1986
    Mason (@Joe_Mason_1986) reported from Bexleyheath, England

    @SkyUK why is my Sky Box Office not working? It’s just a black screen, won’t let me order or record

  • moneill67
    Martin (@moneill67) reported from Grays, England

    @SkySportsPL @skytv We need Roy Keane removed from your pundits, his comments today were inflammatory and tantamount to a green light for these idiot man United thugs to continue their illegal actions and violence #football #SkySports

  • STIFFORDBLUE
    Stiffordblue (@STIFFORDBLUE) reported from Grays, England

    @SkyHelpTeam I am having now serious issues with both of my sky boxes every time I put a station on then try to change to another a blank screen appears even in the recordings getting fed up now

  • PurveeH
    Purvee Hetamsaria (@PurveeH) reported from Camberwell, England

    @SkyHelpTeam @SkyHelpTeam @SkyUK - update on ur poor service is that you need 2 more weeks to fix this issue. And now we have to wait till 8th October without any guaranteed solution. Such a poor service in a time where internet is the most usual thing🙄 #poorcustomerservice

  • leipperm
    m (@leipperm) reported from Ilford, England

    @SkyHelpTeam @BennettKealey You appear to have an issue with your DNS server. I develop software for a company and all our users who use sky can't access our site.

  • placesIlove
    alex forsey (@placesIlove) reported from Poplar, England

    @SkyHelpTeam I need help with my account. Why don’t you have any basic account support?

  • Skins2002
    Simon Skinner (@Skins2002) reported from Romford, England

    @SkyHelpTeam These are the tests I’ve done a million times and always says there is a connection problem and to call sky. I’ve spent most of the last 24 hours on the phone to sky and sick of it

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    So looking up online it appears the @SkyUK / @SkyHelpTeam internet might be down for a few days in Bromley. You really do suck Sky.

  • Missives0fASub
    Matt (@Missives0fASub) reported from Romford, England

    Anyone else’s Sky Q box claiming that their Sky Broadband box is down despite having five other devices using the broadband without any problems? @SkyHelpTeam

  • RobertSSmith66
    Robert Smith (@RobertSSmith66) reported from Sutton at Hone, England

    Q. What kind of moronic company thinks it enhances customer service by only allowing communication via WhatsApp on a phone? A. @virginmedia! @SkyUK here I come !

  • b7xt2mw4pz
    I, Claudia (@b7xt2mw4pz) reported from Bromley, England

    @SkyHelpTeam You’re welcome Matt!! It’s a pity OPENREACH/KELLYS don’t strive for the same high standards as Sky!! Appalling experience with them y’day, damaging my property and have to have the router ON THE FLOOR RIGHT NEAR MY FRONT DOOR!! AWFUL 😡

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisLo64073416
    Chrilow (@ChrisLo64073416) reported

    @jammierooroo @SkyUK Cancel it altogether, she won't miss it, people think they can't live without it. Get a Freesat box, there's plenty to watch on there. Best wishes to her.

  • GlynisSpencer
    Glyn-Oh behave! 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 'Wabbit'🦖🌹 (@GlynisSpencer) reported

    @jammierooroo @JamesMillerHi @SkyUK Sit with her while she calls them back. Put it on speakerphone, so you can hear. The contract was made over the phone. That is distance selling. She has a 14 day cooling off period to cancel it.

  • imjustbeingmeJ
    JustJ Parody account😉 (@imjustbeingmeJ) reported

    @jammierooroo @SkyUK £170????? Is she paying for her neighbours too? That's despicable. My MIL signed up for two @SunLife policies, has paid over £10k in, will get about £4k back. They won't listen to our argument about her dementia, won't pause the payments and if we cancel she'll lose it all..

  • theoldbloke
    Allan Colcombe (@theoldbloke) reported

    @jammierooroo @SkyUK There’s a cooling-off clause on all phone contracts (ex-Sky customer here) so she should get it corrected.

  • TheFluffster1
    TheFluffster1 (@TheFluffster1) reported

    @jammierooroo @SkyUK Do take a look at the distance selling regulations under the Consumer Rights Act if needs be. There's a right to cancel within 14 days. Sky should be fully aware of this.

  • green_powder2
    GP (@green_powder2) reported

    @jammierooroo @SkyUK They are awful ,I quit them years ago when they lied to me about what one of their reps said to me.Never again.

  • h_chris59114
    Chris H (@h_chris59114) reported

    @jammierooroo @SkyUK Sky are some of the worst out there

  • sallycinnamon99
    Upside Mum (@sallycinnamon99) reported

    So it turns out that One Touch Switch and continuing you service until new service is active doesn’t mean anything to @SkyUK No broadband for two days, despite having paid for it as well.

  • Fr12ee44Spewxh
    Sallie (@Fr12ee44Spewxh) reported

    @SkyHelpTeam Typical of @SkyUK poor customer service.

  • jammierooroo
    Jammie Restore (@jammierooroo) reported

    @Iolanthe2345 @CindyTh3Dog @SkyUK It amazes me, any of us could get hit by a bus tomorrow and the family are left with this horrible situation, it’s 2026 for gods sake, there has to be a better way to deal with the bereaved.