Sky Outage Report in Crayford, Kent, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Crayford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Crayford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 13: Problems at Sky
Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Crayford, Kent, England
The most recent Sky outage reports came from the following cities: Newham, London, Southwark, Hackney, Dagenham, Croydon, Orpington, City of London, Poplar, Harringay, Erith, Ilford, Romford, Basildon and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Internet | |
| Croydon |
Internet | |
| Newham |
||
| London |
Internet | |
| Southwark |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Crayford, England
Latest outage, problems and issue reports in Crayford and nearby locations:
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Simon
(@TheSiDawson) reported
from
Walthamstow, England
@SkyUK please help! What is the tune in the new Sky Documentaries “what is coming in July” advert? It’s driving me NUTS.
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Jon Ellacott
(@jonellacottCPFC) reported
from
Croydon, England
@SkyHelpTeam It's OK he has literally just phoned, he has only just been given the job. Thanks for your help.
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@SkyHelpTeam guys what update was sent out over night. I'm getting This screen does not support HDCP try reconnecting your HDMI cable. Sky appears for a split second then same blue screen
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Stephen Hines
(@hines_stephen) reported
from
East Ham, England
Yet again no #braodband. #Sky will send an engineer on Thursday eve. This is a rediculously poor quality of service. @SkyHelpTeam and #Openreach need to get together and sort this out...
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Gary Mitchell
(@Hammers71) reported
from
Bexleyheath, England
@SkyUK No satellite signal as of 6am I this morning and we’ve gotta wait 11 days for an engineer to come & fix the problem ?!! - wasn’t expecting that !
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Aydin Djemal
(@adjemal) reported
from
Bromley, England
@SelenDjemal @SkyUK sky broadband is crap I’ve been told by many people. Go BT they are the best.
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Lee Webber
(@webber_69) reported
from
Poplar, England
@SkySports How would that strengthen it , he makes too many mistakes , it’s like Arsenal’s signing of David Luiz to solve defensive issues , Luiz going there created even more issues .
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Sue Adams
(@sue_adams_) reported
from
Higham, England
@SkyHelpTeam i got a new sky tv service in December as part of your refer a friend promotion. The person who referred me received his reward I think in February but no sign of mine. I understand you are only answering emergencies during covid times, but how long should I wait???
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lizzie farrant
(@Lizzie_Farrant) reported
from
London, England
@SkyHelpTeam I am an NHS worker WFH and my broadband has stopped working. 2hrs of going round in circles with online support. Now way to speak to anyone. Please help!!!
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Adam McClelland
(@adam_mcclelland) reported
from
Croydon, England
@SkyUK told engineer would call an hour before arriving and now told (after no phone call) that it is a customer no show as he visited abd didn’t call. Now need to wait two weeks and take another day off work!! Terrible service!!
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Jamie McGachy
(@i_am_seamus) reported
from
Ilford, England
@SkyHelpTeam please can you confirm that work is underway to fix WiFi problems in the E11 Wanstead area, down since 6pm yesterday.
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Leyla Goodwin-Rose
(@goodwinrose) reported
from
Bromley, England
@SkyHelpTeam what are we supposed to do if we have an issue before 8.30am. My husband has to start work at 7am and he can’t get logged in as we can not get an internet service . Since we joined Sky broadband we have had nothing but issues and it’s so frustrating .
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Barbara Poole ⚽🦅
(@Barbara4003) reported
from
Croydon, England
I thought I’d tuned into the Palace v Spurs channel but I’m obviously stupid and chosen the wrong one @SkySports We’re not interested in Man Utd or Leicester
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Sandra McKay
(@nistasan) reported
from
London, England
@SkyHelpTeam hi our broadband is down - orange light on hub for Internet. Any known issues in se23? Done the online diagnostic with no joy. Thanks.
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Stephen Hines
(@hines_stephen) reported
from
East Ham, England
@Lizlawrence1123 @SkyUK There shouldn't be daily problems
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
@SkyUK your new screen design is awful. Its confusing and long winded with no thought for people who are visually impaired.
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Aydin Djemal
(@adjemal) reported
from
Bromley, England
@SelenDjemal @SkyUK Ask for your complaint to go MD level they have to pass it onto them.
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Sarah Martin
(@sarahMwasHudson) reported
from
Bromley, England
@SkyUK want to sign up to your tv and broadband package as I’ve moved was a long standing virgin customer ... but it seems you don’t want new business saying I’m an existing customer (which I’m not) and no response on multiple messages on FB and chat won’t load ...
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Aydin Djemal
(@adjemal) reported
from
Bromley, England
@SelenDjemal @SkyUK Absolutely disgusting. Happy to take your money but not happy to sort a service which is more important than ever during lockdown!!!
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Bill Badger
(@BillBadger1976) reported
from
Romford, England
@raytomany @SkySports I'm trying to work out how you mocked this up! Last time this happened it was Kevin Nolan. The nutcase owner made him manager so he'd play for us. I think he didn't play himself to start with and when he did he was terrible! He didn't last long!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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🍑
(@Wee_Peachy) reported
@SkyHelpTeam We follow the steps online everytime. It just drops out regularly for no reason and we're not the only one. At the same time other customers on twitter are saying its dropped out. Its a widespread issue so those connection and speed checks do nothing once its running again.
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#People #Help #Me! 🙏
(@AlexandrRusMan) reported
@MarkWright_ @SkySports @MarkWright_ Excuse me in advance. But I don't know who else to turn to for help. Please help me! I am in complete despair, clinging to every possible thread that can lead to someone who will help me! (I am not a BOT, I write all my comments myself!)
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Ethan Norfolk
(@EN_Bull) reported
@SkyHelpTeam The update in my messages said that you would update me with another message on the 20th September…… I’m not even surprised anymore that you’ve failed to update me. Absolutely terrible service.
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Samantha Collins
(@elementalsam) reported
@SkyUK why is it after being a customer for 13 years I can no longer speak to a member of staff and everything has to be done online!!
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Andy Parker
(@andy__parker) reported
@SkyHelpTeam No, I'm not paying to make a call from my mobile for your useless customer service to tell me they don't have a clue what's going on and blame openreach for lack of updates like they did when I called last week
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Neutral Messiah
(@Short_Tempa) reported
@SkySports What an excuse. It's losing strength because of morons like him who have never genuinely supported it.
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Andy Parker
(@andy__parker) reported
@SkyHelpTeam Your teams are doing nothing about this, openreach is doing the repair not you and they are saying they are providing suppliers with updates, poor communication and high bills is part of the reason we have just spoken to another supplier about moving when our contract runs out
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Billy French
(@BFrench00) reported
@SkyHelpTeam Could I not pay an upfront cost to bring the monthly costs down?
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Samantha Collins
(@elementalsam) reported
@SkyHelpTeam I’m been trying for 30 min to speak to someone on telephone but it keeps cutting me off and telling me to go online!! I find this frustrating after being a customer for over 13 years and I can’t speak to someone when I need too!!! #nocustomerservice
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mandy Chapman
(@chapmanamanda11) reported
@SkyUK you are the worst company I have ever dealt with for money grabbing... £30 admin fees to apply offers and Netflix when I'm renewing my contract with you...you class me as a vip diamond customer loyalty means nothing to you... Disgusting