Sky Outage Report in Caterham, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Caterham come from postal codes CR3.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Caterham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 30: Problems at Sky
Sky is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Caterham, Surrey, England
The most recent Sky outage reports came from the following cities: London, Croydon, Catford, Orpington, Dartford, Worcester Park, Sutton, Warlingham, Redhill, East Grinstead, Banstead, Caterham, Swanley, Sevenoaks and Crawley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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chris summers
(@ratman97) reported
from
Bromley, England
@SkyHelpTeam @SkyUK just received this. As a “valued “ customer who has been with sky a long time I feel that this should be a free upgrade, not an extra £13 a month plus installation. I already pay sky more than enough, including mobiles and broadband.
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Alex Davies
(@AlexDavies1234) reported
from
Lambeth, England
*******. Less shame than Liverpool @SkySports.
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@SkyHelpTeam please explain why my new sky internet has stopped working less than a week after being installed. All I get of your customer service is sorry and refusing to send anyone out to look. Not impressed and seriously thinking of leaving after years. #sky
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Özlem Mehmet Gürses
(@ozlem4ever) reported
from
Croydon, England
@rebeccadlloyd @SkyHelpTeam I got through! Apparently it is an BT exchange in the area that is a problem and not an individual issue. Also that they are working on finding the problem, have been asked to allow 48hours for them to resolve the issue. 😳😡
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Rob McEwen
(@Rob179m) reported
from
Merton, England
@SkyUK so the latest appointment for customer services and an appointment to “swap a mini box” is a whole month...I pay OVER £120 a month and have done for a decade and this is the BEST sky can do....seriously this is pathetic
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James Freund
(@jayfreund) reported
from
London, England
@SkyHelpTeam could you please contact me regarding a visit and your disgusting and rude customer service agent that I spoke to this morn
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Connor Tovell
(@ConnorinCardiff) reported
from
Epsom and Ewell District, England
This isn't a suck up to the BBC, but the slower more rigourous fact checking that they do is what the world's most expensive game deserves. Yes, sometimes it's very slow, sometimes SkySports are first to the party, but there's countless times that they've abused this influence.
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James Totten
(@Jtotten777) reported
from
Leatherhead, England
@SkySports why do we all ways Graeme Souness on when arsenal are playing. He does nothing but moan and says the same shit every time
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Eleanor Moss
(@lnrmoss) reported
from
Eltham, England
@SkyUK should call their @Channel4 on demand service Some4 not #All4! I wanted to watch the pet food factory programme on the telly not my iphone 😫😫😫😫
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Lee Donkin
(@LeeDonkin4) reported
from
Lambeth, England
@SkyHelpTeam Law and order. The app doesn't list then in order as you can see but half the series are missing which really doesn't help. Surely someone has the capabilities at sky to run the programmes in order it's so frustrating. It's not just that series it's others too
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MrJohnSeager
(@MrJohnSeager) reported
from
Bromley, England
This not a good idea @JimWhite and @SkySportsNews @SkySports @SkyFootball a count down to a club possible demise like transfer deadline day - shame on you all
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Ian Briggs
(@ianbriggs) reported
from
Croydon, England
@jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE
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Nity Tripathi
(@tripathi_nity) reported
from
London, England
Recently installed SKY Q and it has been a nightmare. called 3 times reporting technical issues & the customer service team has been awful. Hours wasted on the phone with them and they refuse to even arrange a call back ... #disappointed @SkyUK @SkyHelpTeam @MoneyTelegraph
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Bex Mason
(@Becsmas) reported
from
Crayford, England
@SkyUK so you lock my email without telling me, keeping me hanging on 40 minutes to resolve it and then hung up when I complained. You’ve lost me as a TV customer already and at this rate you’re going to lose me as a broadband customer too. #sky #poorservice
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chris summers
(@ratman97) reported
from
Lambeth, England
@SkyHelpTeam Thanks. Have replied. Got the email working on my phone now just need to fix the internet issue at home
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James Freund
(@jayfreund) reported
from
London, England
@SkyHelpTeam not happy this morn , awaiting a visit to fix a sky q box, between 8-12.30 , had to ring customer services to be informed it will be between 12.30 and 2.30. My partner was supposed to be in work at 1!!!!!
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Shivz Belle
(@ShivzBelle) reported
from
Merton, England
15yrs I was with @SkyUK @comcast and after just speaking with a top call handler I’ve just been passed through to the most arrogant unhelpful person in the cancellation team! I’m leaving mate! @virginmedia @TalkTalk Loyal customer coming your way! #Telecommunications
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Özlem Mehmet Gürses
(@ozlem4ever) reported
from
Croydon, England
@SkyHelpTeam SW16 area and no #internet I followed troubleshooting advice and now trying to call sky, on the phone 17 mins so far still waiting for some one to answer!! HELP!
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Ashish Patel
(@Ashishpatel1972) reported
from
Croydon, England
@SkyHelpTeam @mac1882thfc Yes outage in NORBURY area! Does not help disabled customers inparticular who rely on a service to communicate with outside world!
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RAdams
(@RAAdams96) reported
from
Epsom and Ewell District, England
@SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Hill
(@chilly78) reported
@SkySports ******* Boris, pot, kettle etc
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David Christian Rose
(@d_christianrose) reported
@SkyHelpTeam Being sorry is fine but that’s not a solution for my meetings tomorrow and Friday! And possibly Monday and Tuesday. And my wife’s meetings.
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CLARK
(@BEESBEES_) reported
@Jocksbhoys @THFC19931 @SkySports Nah just thought you're a bit of a *** saying I supported Chelsea so that made my mind up. I was just stating facts Scottish football is generally of poor quality.
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d4
(@dfordakota_) reported
@SkyHelpTeam I do that on a regular Liam, unfortunately your internet just sucks x
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Jack Briggs
(@JackBriggs0108) reported
@SkySports I would imagine , white only teams . And BAME only teams . It seems the only solution . And all the players should be happy .
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Rapunzel Rapunzel
(@rapunzelrobot) reported
@SkyHelpTeam Help! I have a black screen on all channels on Sky Q. Can't even watch anything I've recorded. Please advise.
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David Christian Rose
(@d_christianrose) reported
I wonder how long @SkyUK are going to take to fix the broadband. Productivity being hit here. @SkyHelpTeam
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Michael Furse
(@mjfurse) reported
@SkyHelpTeam No but the lady said they will finish working at 8pm so running out of time soon. I know there is nothing you can do I just think it's poor service, especially as I've been with sky 17 years now.
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CLARK
(@BEESBEES_) reported
@Jocksbhoys @THFC19931 @SkySports I'm just stating facts man. Scottish football is generally of poor standard. It's just facts son. Sorry.
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Robert Rennie
(@RobertRennie1) reported
@SkySports @RangersSteven Mr Gerrard Commit and all in, isn't that what you said at Rangers??? do you honestly think the Villa fans are gullible enough to believe you...all in till the next job that is too big to turn down comes along "you have no commitment"