Sky Outage Report in Caterham, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Caterham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 15: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (54%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Caterham, Surrey, England
The most recent Sky outage reports came from the following cities: London, Croydon, Lewisham, Dartford, Balham, Mitcham, Streatham, Crawley, Orpington, Twickenham, Sutton, East Grinstead, Coldblow, Dorking and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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marnie isabella ☀︎︎
(@marnieisabella_) reported
from
Tandridge, England
Awful broadband since switching to @SkyHelpTeam, I’m so sorry I left you @virginmedia, pls take me back 💔
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam So you don’t live up to your name @SkyHelpTeam! There is nothing you can do? Offer an engineer an hour of overtime? This problem doesn’t seem insurmountable!!!!!!
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johan.bongers@gmail.com
(@BongersJohan) reported
from
Epsom and Ewell District, England
@SkyUK I have followed every instruction to get Discovery+ and get to a screen that tells you to enter a number into your smart device but neither the discovery+ nor the Sky app gives me anywhere to enter this number. Please help
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam Why direct me to article about compensation for total loss of service when I’ve said many times it’s an intermittent problem? I need to be able to rely on broadband which I currently can’t.
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
Oi @SkyUK fancy actually providing with any of your services today? Have had no internet (meaning my dad couldn’t work at all today) and the Sky Q and mini boxes keep freezing / disconnecting. Don’t refer me to your help page as I’ve done everything on there several times over.😡
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Paula hammond
(@Paulaha21043676) reported
from
Lambeth, England
@SkyHelpTeam please could you tell me how I can make a complaint.
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Adrian Vickery
(@adrian_vickery) reported
from
Epsom and Ewell District, England
@SkySports Another example of why VAR doesn't help the game. It's no penalty. Free kick at best. The coming together happens outside the box, Jamie & Freddie made it perfectly clear. Refereering isn't easy but there needs to be more common sense.
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Gaishey
(@gaishey) reported
from
London, England
I believe the ball went out however #var and #PremierLeague are now frantically sorting it so this never happens to Man Utd themselves in a game, and not surprisingly @SkySports haven’t done a Hawkeye type angle and only show the behind goal views which only prove so much
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam No Christmas Eve #StarWars as broadband not working; thanks @SkyHelpTeam
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Gaishey
(@gaishey) reported
from
London, England
@Rob_Harrison_82 @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem
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Abi | The London Tea Blog
(@theldntea) reported
from
Bromley, England
Was due to have @SkyUK out today to upgrade our broadband, had to cancel due to covid in the house. This morning we have had 3 scam calls claiming to be sky from three different numbers. Is there a serious GDPR breach I need to be concerned about? @SkyHelpTeam
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Tom
(@tommo_watson94) reported
from
Eltham, England
Really enjoying the authentic dial-up internet speeds at the mo. Keep up the quality service @SkyUK
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Belinda Moore
(@BelsMoore) reported
from
Merton, England
@SkyHelpTeam Ok will try that - network connection back now no satellite signal reactiving box for 20th time,
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Gaishey
(@gaishey) reported
from
London, England
@iamtomskinner @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem
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Stephen munslow
(@MunslowStephen) reported
from
Leatherhead, England
@SkyHelpTeam How long is it going to be down for ????
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max wallis
(@maxwallis11) reported
from
Croydon, England
@SkyUK disgraceful service - customer for 25 years plus - last 8 years no wifi in 4 rooms - continuous loss of signal - no full use of recordable boxes - recently visited by engineer - no help - half the speed - and now a big leaving bill !!! JOKE !
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Abul Kalam
(@AbulKalamUK) reported
from
London, England
@SkySportsPL @SkySports Never a pen.
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Sudhir Kapoor
(@sudhirkapoor82) reported
from
London, England
@SkyHelpTeam What’s the latest? Mines still not working
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Phil Swallow
(@Phil_Swallow) reported
from
Croydon, England
@SkyHelpTeam Why is this? Why is the service being watered down from what it was?
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Belinda Moore
(@BelsMoore) reported
from
Merton, England
@SkyHelpTeam Main box keeps losing network connection assume that is why mini box keeps disconnecting. Mini box multiple reasons, no connection, lost Sky Q box, no sat signal. New router but everything else - phones, laptops, iPads all connected and holding connection.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Jones
(@chrisjones74) reported
@1MickyHazard I agree that caps get thrown around like confetti .. but he said .. and I quote "you're a bad player if you don't play for your country" .. I just think he's on there for the wind up .. he's @SkySports Adrian Durham
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Karl Vogts Sings
(@karlvogts) reported
@SkyHelpTeam Hey, my upcoming bills are more expensive than I have agreed on my new contract. Can you help?
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helen desmond
(@helendes) reported
@SkyHelpTeam have just been cut off in a call with your support team after nearly an hour trying to sort out a problem - can someone contact me!
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AndyMcWell-S_C_F_C
(@amcscfc) reported
@SkyHelpTeam Hi there... I made a call in Dec' to cancel my subscription.. on the call I was told that all I needed to do had been done & my services would automatically be restricted from a future date. That date has now passed & I still have connection. I have cancel My DD.
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ACID23
(@MajinAcid23) reported
@moswaqqz @UtdDistrict @SkySports If I were Luke Shaw, I'd be adamant and stick to my guns. It's then down to the FA to prove this wasn't said via the recording on the referees microphone
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Sandy_SY
(@Sandy_SY56) reported
@SkySports Do other top teams have a problem of mentality because they can't even score against some fridge, weakling on the air, tackle merchant, fullback who can't even attack, and a keeper who can't catch a single cross? I fix it for you.
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Laura Hunter
(@LauraHunter315) reported
@SkyHelpTeam Hi I’ve been having issues with my broadband, is there any way to get it sorted without having to call?
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arby
(@RachelBrennan1) reported
@SkyUK how can i actually speak to a human being and not a recording that points me to online help? Of course i have already done all that hence the call to speak to someone
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Mr Endowed
(@daramola4444) reported
@SkySports Big lie , just to defend the ref poor decision
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Ann Morton
(@ann0401annie) reported
When you are working from home & are having ongoing broadband & phone issues for more than 5 days. A recorded message saying we are aware is not enough info, please help @SkyHelpTeam