Sky Outage Report in Caterham, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Caterham come from postal codes CR3.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Caterham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 31: Problems at Sky
Sky is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (57%)
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TV (19%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Caterham, Surrey, England
The most recent Sky outage reports came from the following cities: Caterham, London, Croydon, Sevenoaks, Sutton, Orpington, Bromley, East Grinstead, Crawley, Redhill, Tadworth, Epsom, Mitcham, Lewisham and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Caterham |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Bex Mason
(@Becsmas) reported
from
Eltham, England
@SkyUK after 11 years of your TV service I will be ending on July 26. Your business model is out of date; tying people into a long term overpriced contract for broadcast media via proprietary hardware will soon go the way of video rentals. #Netflix has the model for TV’s future
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Connor Tovell
(@ConnorinCardiff) reported
from
Epsom and Ewell District, England
This isn't a suck up to the BBC, but the slower more rigourous fact checking that they do is what the world's most expensive game deserves. Yes, sometimes it's very slow, sometimes SkySports are first to the party, but there's countless times that they've abused this influence.
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Frances
(@Frances69992546) reported
from
Bromley, England
@SkyHelpTeam @SkyHelpTeam hi, I wonder if you can help.I have been sent a message to say a sky engineer is visiting me between 8-10 on 16/7. An engineer come out a week ago and solved my issues. I do not need an engineer tomorrow. Can you please cancel this appointment.
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MrJohnSeager
(@MrJohnSeager) reported
from
Bromley, England
This not a good idea @JimWhite and @SkySportsNews @SkySports @SkyFootball a count down to a club possible demise like transfer deadline day - shame on you all
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ローーーレンスエヴァンス
(@LawrenceEvans11) reported
from
Bromley, England
@SkyHelpTeam Hello, we've been without internet since Saturday and were told that it would be within three working days, and today we've been told it's five, and that there's no way Sky can get any time frame information from Openreach. Pretty poor service guys...
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chris summers
(@ratman97) reported
from
Bromley, England
@SkyHelpTeam my wife has a new iPhone XR. We reset the password last night but she hasn’t been able to log in to her emails and the phone hasn’t downloaded any since 7am this morning. I’ve checked all the settings I can think of. Help!
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RAdams
(@RAAdams96) reported
from
Epsom and Ewell District, England
@SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway
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Stephen Adams
(@StephenJAdams) reported
from
Redhill, England
@AFCWimbledon @SkyBetLeagueOne @SkySports I have to say i really don't give a shit what we call them. They will be Redbull MK soon enough anyway.
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Umer Farooq
(@FarooqUmer) reported
from
Kingston upon Thames, England
@aaliaaaliya If you can't see cricket in your hotel it means you are not staying in a four or five-star hotel who have @SkySports Secondly @ECB_cricket &local Cricket counties provide support at the grass root level to promote cricket.Locals do take an interest in their team but are not crazy
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Alex Davies
(@AlexDavies1234) reported
from
Lambeth, England
*******. Less shame than Liverpool @SkySports.
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Bex Mason
(@Becsmas) reported
from
Crayford, England
@SkyUK so you lock my email without telling me, keeping me hanging on 40 minutes to resolve it and then hung up when I complained. You’ve lost me as a TV customer already and at this rate you’re going to lose me as a broadband customer too. #sky #poorservice
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Shivz Belle
(@ShivzBelle) reported
from
Merton, England
15yrs I was with @SkyUK @comcast and after just speaking with a top call handler I’ve just been passed through to the most arrogant unhelpful person in the cancellation team! I’m leaving mate! @virginmedia @TalkTalk Loyal customer coming your way! #Telecommunications
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chris summers
(@ratman97) reported
from
Bromley, England
@SkyHelpTeam @SkyUK just received this. As a “valued “ customer who has been with sky a long time I feel that this should be a free upgrade, not an extra £13 a month plus installation. I already pay sky more than enough, including mobiles and broadband.
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Lee Donkin
(@LeeDonkin4) reported
from
Lambeth, England
@SkyHelpTeam Law and order. The app doesn't list then in order as you can see but half the series are missing which really doesn't help. Surely someone has the capabilities at sky to run the programmes in order it's so frustrating. It's not just that series it's others too
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Niall McGarry
(@BarcaWomble) reported
from
Kingston upon Thames, England
@SkyHelpTeam You’ve twice sent the wrong engineer (MDU engineer is required) to put in Sky TV & then instead of doing everything you can to get someone there straight away (after being let down for the 2nd time) u give an appointment for 2 weeks time. Terrible CS Sky!! #skyfail
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darrenhenderson9
(@DarrHenderson) reported
from
Eltham, England
@PaulJam84679845 @FootballerGay @SkyBetChamp @gaytimesuk @5liveSport @EFL @FA @PFA @SkyBetLeagueTwo @SkyBetLeagueOne @premierleague @SkySports @SunderlandAFC Well you do support nonces
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chris summers
(@ratman97) reported
from
Lambeth, England
@SkyHelpTeam Thanks. Have replied. Got the email working on my phone now just need to fix the internet issue at home
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jamesyred
(@jamesyred) reported
from
Redhill, England
@btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@SkyHelpTeam please explain why my new sky internet has stopped working less than a week after being installed. All I get of your customer service is sorry and refusing to send anyone out to look. Not impressed and seriously thinking of leaving after years. #sky
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Ian Freeman
(@ianfreeman) reported
from
Lambeth, England
@SkyHelpTeam OK thanks. It would be better to address it to us by name rather than "Dear Customer", which is normally a sure sign of a dodgy email. Gmail sent it straight to my junk folder.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Luna
(@Plantb4by) reported
@SkyUK no internet since 2pm yesterday. Outage in berkhamsted, is anyone actually out there fixing it? Absolutely ridiculous. Especially when your a remote worker.
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AM 🤫
(@AdielMannion21) reported
@SkyHelpTeam you seem to have a very angry employee, that clearly hates his job, replying to everyone’s problems. He’s had to make a fake account though, because you’d probably sack him if you knew who it was. @8gzd8k76nM
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Nicola P
(@nicykp2) reported
from
Ivinghoe, England
@SkyHelpTeam #broadband is down still. Updates would be appreciated, please? - preferably not " fixed within 48 hours" We those affected be given a refund?
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StevenRolfe
(@StevenRolfe11) reported
@SkySports piss poor defending someone should of taken him out and only get a booking instead of a goal .
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🥰 Lisa ❤️
(@LisaOhh1) reported
@SkyHelpTeam Any chance someone from your broadband team could call me and not expect me to be on hold for ages just to ask for decent wifi before I cancel within the first 10 days!
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tim unwin
(@timounwin) reported
@SkySports Sorry guys couldn’t have been a punch as he got up and didn’t go to hospital!! It’s a bad decision that would have a penalty and a red card given but as most football decisions they fudge them.
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Mark stokes
(@Marks1058) reported
@there_is_no_if SkySport F1 experts sitting on the fence kept there jobs, SkySports F1 I will cancel my subscription, hope others do the same.
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Adedipo Obi
(@youknowdipo) reported
@NamexTechnocrat You will believe literally ANYTHING in this world as long as it strokes your ego or agrees with your POV lmao. That post is 100% made up and that's why you're only seeing it on Utd related blogs and the worst of the list. Send me a Skysports link if I'm wrong.
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Chrenzel
(@Chrenzel_82) reported
@SkySports Someone please tell me….did Dermot Gallagher blame Spurs for this incident ?
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jase walp
(@jase_walp) reported
@SkySports How are they getting these basic decisions wrong though. It’s embarrassing how poor officiating is from the prem to league one and two. The amount of money washing around surely something can be done to help raise standards??