Sky outages and service status in Hooley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 12 outage signals in the last 24 hours around Hooley, including 12 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Aug 13, 9:49 PM GMT+1.
- Internet (37%)
- Phone (26%)
- Wi-fi (16%)
- TV (12%)
- Total Blackout (9%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Hooley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hooley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Sky
Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hooley, England
The most recent Sky outage reports came from the following cities: Croydon, Wandsworth, Bromley, Orpington, Kingston upon Thames, Warlingham, Sutton, Purley, Banstead, Mitcham, Beckenham, Coulsdon, Dorking, Redhill, and Edenbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Internet | 20 hours ago |
|
Wandsworth
|
Phone | 20 hours ago |
|
Bromley
|
Phone | 20 hours ago |
|
Croydon
|
Phone | 20 hours ago |
|
Orpington
|
Phone | 21 hours ago |
|
Kingston upon Thames
|
Phone | 21 hours ago |
Nearby cities with recent reports
6 recent signals
3 recent signals
2 recent signals
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Hooley, England
Latest outage, problems and issue reports in Hooley and nearby locations:
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Laura Bridle she/her (@midwifehippie) reported from Bromley, England@SkyHelpTeam my broadband has been down 3 days now ++ can you help/refund
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🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England@SkyHelpTeam Thank you for the response. Could I ask why the engineers are only just working on this? It’s been down for over 24 hours?
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Natalie Richardson (@njb81) reported from Richmond, England@SkyHelpTeam hi team - my network speed has dropped below your minimum guaranteed for quite a few days over the last 30, how do I manage a refund as per your guarantee ?
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cherrypick (@mariabilici) reported from Wandsworth, England@SkyHelpTeam any rough estimate on when the Wimbledon outage will be fixed?
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Phil Craig (@philmcraig) reported from Richmond, England@SkyHelpTeam Any chance of Sky making some kind of comment about what’s going on? It’s now day three and there will be lots of people like me who need broadband to WFH. Seems to be a real problem all over Twickenham.
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Helen Charlesworth 💙 (@helen0107) reported from Bromley, England@SkyHelpTeam Any issues in the BR5 area with internet? Mine has been off more than on all day!
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Verity Powell (@PowellVerity) reported from West Molesey, England@SkyHelpTeam what is best way to discuss my plan as it’s gone up and I think I might have to cancel my sky which I don’t want to do but it’s so expensive
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♥TJ♥LF1♥ (@Anita_Fruitloop) reported from Dorking, England@SkyHelpTeam Just applied for the 4 week trial of sky cinema but doesn't give me the option of cancelling as I don't want it anymore!!! How do I cancel sky cinema????!!! :@ my anxiety is through the roof over this!!! 😭
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Anayat Khan (@AKhan0o7) reported from Croydon, EnglandAs soon rain hit the floor my @SkyHelpTeam is slow as they waiting for 🌧 . My Internet in South London get worse. Guys please fix this issue. Many thanks
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♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱 (@Anita_Fruitloop) reported from Dorking, England@SkyHelpTeam I've tried to download Manifest on my tablet but it's telling me I've reached the maximum limit for downloads - I haven't downloaded it anywhere..... not even on my TV and when I did I've deleted it! Help!
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richard newman (@richnewm) reported from Kingston upon Thames, England@SkyHelpTeam so why is my Internet down yet again becoming a joke now
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Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, EnglandAs if moving house without a car isn't stressful enough ..the utter ineptitude of @OpenreachHelp and @SkyUK is astounding. How difficult is it to reconnect a service that was there the day before ? Emails to both CEO with "please do better" sent . Let's see if either read..
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Shameema Yousuf (@Empower2Perform) reported from Wandsworth, England@SkyHelpTeam not very helpful when a customer support individual says “i’ll call you right back” but never does. One of the reasons I’ve left but I do need to get your equipment back so please get someone to contact me please. Even that returns process Sky couldn’t manage. Thanks
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Kate McKeand (@kmckeand) reported from Wandsworth, EnglandMy @SkyUK broadband just keeps dropping today in SW18 but the app says no issues. Clearly there are???
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Alex Heath (@ADH_911) reported from Bromley, England@SkyHelpTeam are there issues in BR3 for broadband? Have run diagnostic tests and it says no local issues yet all lights are on router correct but apparently cannot find. Also does not appear to be able to run a line test.
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GingerLolz (@LorraineThorn) reported from Merton, England@SkyHelpTeam Yes, local issue reported, which could take up to 2 hrs to resolve (I first got this response when I checked at around 10pm last night) thanks for your quick response!
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Chris Pinion (@crashpy_onion) reported from Edenbridge, England@SkySports Kane was rubbish vs Croatia and worse v Scotland. Southgate must start Rashford vs Czech Republic or he can never say "players in form play" again without looking like a hypocrite.
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Dom (@DomPlums) reported from Horley, England@SkySports why ******** are we talking about Man Utd when it’s palace against arsenal?
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Verity Powell (@PowellVerity) reported from West Molesey, England@SkyHelpTeam my sky keeps freezing, signal and connection all ok #help
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⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, EnglandSo looking up online it appears the @SkyUK / @SkyHelpTeam internet might be down for a few days in Bromley. You really do suck Sky.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Deeble (@mikedeeble) reported@SkyHelpTeam @niiciidee Whole family on sky mobile. A level result day no way of contacting each-other. Pay Sky what must be £300 a month Absolute joke of a service
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Teresa Hinton (@teresahinton) reported@cxdi55 @skytv @SkyHelpTeam Yep, we have been loyal SKY customers for over 38 years, just cancelled my contract with them, now BT customer, £20.00 cheaper and yes they told us it will go up a few pounds during next 6 months, but happy with that! My tv Sky packages finish next week and 4 mobiles the same
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rory hamilton (@rory1972ham) reported@cxdi55 @skytv @SkyHelpTeam I was a customer with three for around 25 years phone contract renewal for similar package was £35 now gone up to £80 with 2 increases to come during contract went to giffgaff £14 pm
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Cull22 (@Cull222) reported@cxdi55 @skytv @SkyHelpTeam I left sky years ago because of this and I've never gone back
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Paul Hough (@Paul_J_Hough) reported@cxdi55 @skytv @SkyHelpTeam I ditched them years ago. Poor customer service. You need to look elsewhere
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Stef (@MentalTheme) reported@cxdi55 @skytv @SkyHelpTeam Step 1: Cancel it. Step 2: Hook a PC up to your TV & never pay to watch anything ever again.
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Puglife69 (@craigybaby42) reported@cxdi55 @skytv @SkyHelpTeam Yes but you would also got a new customer offer when you joined sky don't be greedy
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RedChaz6 (@RChaz6) reported@cxdi55 @skytv @SkyHelpTeam Never ever given a 💩 about existing customers. No loyalty benefits. Their business model appears to be focused on new business. Cancel your contract and take a new one out in your wife's/partner's name getting the cheap rate. Better still, go somewhere else.
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Danny Lee ♿🐕🦺🇬🇧🎖️ (@DannyLee1980) reported@PaulRidley5 @SkyHelpTeam @SkyUK Have you tried to enable WiFi calling it should allow you to receive sms while the local masts is down.
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Simon Davies (@b1ake7) reported@SkyHelpTeam I just moved to sky today but landline is not working. Can you check please?