Sky Outage in Birmingham, England

@SkyHelpTeam Maybe you can help with this?

@SkyUK any issues with the network? Myself & some colleagues are homeworking for the NHS & we’ve just been shut down. We’re all with Sky

@SkyHelpTeam why is the internet down. I was watching Netflix and now I can't get a connection to the internet

@SkySports Well Tommy fury and Tyson fury Have been fighting since they were young I expect a confortable win for Tommy fury ,he,s gonna beat that paul guy like a Slave and why wouldnt you ,he,s been bad mouthing 4 ages ,i expect Tommy fury to hold him up and Crush him . EASILY

@SkyHelpTeam hey can you help me what's your number because you have cut my mom service off

6am alarm and first train cancelled due to ‘slippery rails’ so taxi replacement required. Good job I love the Baggies. Oh, and **** @SkySports 👍 #wba

@leighbowers @SkyUK @SkyHelpTeam Honestly 💩 !! This along with every time we have a bad down pour the internet crashes 😑…need some fibre optic to the box in my life !!!! And some semi decent customer service …gotta be better than none at all!!!

@McgloneFiona @SkyHelpTeam This is exactly my point - your customers expect some sort of communication - if I was working from home today I would have been totally lost - Sky you need to do better in regards to communicating - we pay for the service so tell us when it’s likely to be up and running

@SkyUK seriously it’s half term have a 17 yr old and WiFi down now all day!!! Not at all impressed - minimal communication given about the problem or when it is likely to be resolved B98!!!

@SkyHelpTeam broadband been down all day in B97 . Any updates ?

Sky phone and internet down yet again really are the pits @SkyUK

@Danno_75 @SkyUK Same problem here mate, thankful it's just not me

@Georgehindle46 @SkyUK The movies are absolutely crap, I pay for it and never see anything decent

@SkyUK I record everything. I never watch live. Not everything on Sky is available for catchup. Hence a hard drive is a non-negotiable. #skyglass

Just had a look at the specs for #SkyGlass. Appears to have no hard drive, so no recording, just streaming and only 3 HDMI ports. That’s an instant “no” from me. Also no satellite socket (to use Freesat when I leave Sky or when the internet goes down). @SkyUK

@SkyHelpTeam @i_am_bmiller Pointless saying to do that. Just says there's no problem. But there clearly I'd as so many people across the country are experiencing either no broadband or it dropping in and out. I've had nothing for hours.

@groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.

@Saigon_Redux @GNev2 @SkySports Gary is right on this issue, as he invariably is.

@SkyHelpTeam Well it’s available to watch and download on the #All4 app, just not through the #All4 menu section on my Sky box so isn’t that an issue with your services then?

@SkyHelpTeam It seems ok this morning after rebooting but every night the WiFi signal to internet is broke for at least an hour this has been happening for at least 2 weeks

@triford @SkyUK Getting the same issue here started about the same time as yours

@aboutceltic @SkySports **** it just take the safe option and pay it rather than some bargain bin gamble

I don’t normally kiss @SkySports *** but their coverage and commentary of the #Ashes2021 were miles better than this @btsport crap …. Great game though but we need wickets !!!!! @TheBarmyArmy

More amazing work from @SkyUK please click to confirm the date you want to book an engineer for - so I confirm and it books them for 2 days later when we won't be there, but dont worry there is a reschedule button, which doesn't work - @SkyHelpTeam its getting ridiculous!

@SkyHelpTeam yet again my Sky Puck awful. Won’t switch on despite various attempts to do so. Can’t believe you let this out in public when it’s clearly not fit for purpose. Dreadful product and a waste of time and effort. Love Sky but this is is so bad.

@SkyUK can someone explain why I’m still being charged for a service I have cancelled months ago!!!!😤😤😤

@btsport your cricket coverage is as **** as the @englandcricket team! Not a patch on @SkySports stop undercutting the best of you cannot deliver a decent alternative, this is cheap shyte! #ashes #btsport

@SkyHelpTeam internet seems to be down tonight in my area. What’s going on it was the phones yesterday.

@SkyUK I would never recommend sky to anyone. 7th day with no internet. It was supposed the external issue to be fixed by today and still lies & excuses. #skybroadband

@SkyHelpTeam For several days now I have received the same error message when trying to use any on demand content ‘download failed. item unavailable’. This is a widespread issue with your customers and needs fixing or customers compensating for lack of service.