Sky

Sky Outage Report in Cradley Heath, Sandwell, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Cradley Heath come from postal codes B64.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Cradley Heath, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cradley Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Cradley Heath, Sandwell, England 12/13/2025 14:35

December 13: Problems at Sky

Sky is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cradley Heath, Sandwell, England

The most recent Sky outage reports came from the following cities: Birmingham, Oldbury, Wolverhampton, Cradley Heath, Woodside, Sutton Coldfield, Walsall, Wednesbury, West Bromwich, Tipton, Smethwick, Redditch, Kidderminster, Bromsgrove and Solihull.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham TV
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Cradley Heath, England

Latest outage, problems and issue reports in Cradley Heath and nearby locations:

  • bikerbyrd Helene 😼 living room hermit 🏳️‍🌈💙🇪🇺 (@bikerbyrd) reported from Wolverhampton, England

    @SkyHelpTeam hi I've recently had a new sky Q box, and it's excruciatingly slow- the remote/ box doesn't react when you press buttons, theres a significant delay in them reacting. What's going on?

  • TheIanHalstead Ian Halstead (@TheIanHalstead) reported from Albrighton, England

    @AlexJamesSport Disappointing to see @SkySports claim (no byline) that the under-soil 👀 heating *struggled to cope* when it was clear - visually and logically - that the issue was the speed at which the snow was landing on the pitch and stadium, and nothing to do with sub-surface temperatures.

  • MrWood1990 Mark Wood (@MrWood1990) reported from Birmingham, England

    @SkyHelpTeam hey can you help me what's your number because you have cut my mom service off

  • DanOffTheRadio Danta Claus 🧑🏼‍🎄 (@DanOffTheRadio) reported from Birmingham, England

    @SkyHelpTeam Maybe you can help with this?

  • thedrinky Paul Drinkwater (@thedrinky) reported from Dudley, England

    @SkySports So....... A non event........ Slow news day

  • cds_wba Charlie (@cds_wba) reported from Solihull, England

    6am alarm and first train cancelled due to ‘slippery rails’ so taxi replacement required. Good job I love the Baggies. Oh, and **** @SkySports 👍 #wba

  • bikerbyrd Helene 😼 living room hermit 🏳️‍🌈💙🇪🇺 (@bikerbyrd) reported from Wolverhampton, England

    @SkyHelpTeam hi Sky, following on from a previous help session, My remote is still playing up,won't react and is eating batteries (they last two weeks) and it's got thru 8 new batteries since you installed it.

  • suneel707 Suneel Manne (@suneel707) reported from Birmingham, England

    @SkyUK why I have network from past 2 hours ??

  • ChrisCOB_OB Chris O'Brien (@ChrisCOB_OB) reported from Solihull, England

    @dalemoon90 @SkySports Just said the same about Carra. It got worst and more Fanzone related when Origi came on and scored. They could always spice it up in the future and have an ex pro from each club Co-commentating along side the commentator, I think that would be received well. But earlier was bias

  • JRichie53095255 J.Richie (@JRichie53095255) reported from Walsall Wood, England

    @SkySports Well Tommy fury and Tyson fury Have been fighting since they were young I expect a confortable win for Tommy fury ,he,s gonna beat that paul guy like a Slave and why wouldnt you ,he,s been bad mouthing 4 ages ,i expect Tommy fury to hold him up and Crush him . EASILY

  • mattc4591 Matt Cook 💙 (@mattc4591) reported from Walsall Wood, England

    @SkyUK any issues with the network? Myself & some colleagues are homeworking for the NHS & we’ve just been shut down. We’re all with Sky

  • 87SWaters87 Scotty Waters (@87SWaters87) reported from Willenhall, England

    @SkyHelpTeam our internet has been down for 24 hours now. Is there an outage in Walsall? Thanks

  • HJMKent Howard Martin (@HJMKent) reported from Kidderminster, England

    @wba434 @SkySports Quite! Supposed to be covering all mid week Championship games & I've spent 20 minutes trying to find which channel its on! Answer in none! Total failure by the shambles that is #Sky again! Awful company! #wba

  • JackEd84283152 prophotographypicture (@JackEd84283152) reported from Birmingham, England

    @SkyHelpTeam @goonersteve21 Terrible customer service

  • legend_alz1007 LEGEND👊🏼💥👊🏼 (@legend_alz1007) reported from West Bromwich, England

    @skysports having a wankfest again over Lukaku cos Chelsea have forgiven the poor man

  • nate_kerr Nathan Kerr ♛ (@nate_kerr) reported from Redditch, England

    @leighbowers @SkyUK @SkyHelpTeam Honestly 💩 !! This along with every time we have a bad down pour the internet crashes 😑…need some fibre optic to the box in my life !!!! And some semi decent customer service …gotta be better than none at all!!!

  • chrispsaras Chris Psaras (@chrispsaras) reported from Dudley, England

    @SkyUK @SkyHelpTeam just received an email from you threatening debt collectors as I haven't returned my sky equipment. Despite asking several times, I'm yet to receive the packaging you have promised. 'Bully boy' & threatening language is really poor ! Please can you help

  • warzski Warren (@warzski) reported from Birmingham, England

    @SkyHelpTeam hi, my internet is down. Please can you let me know when it should be back up and running. Thanks

  • BecstaVarley21 Becsta Varley (@BecstaVarley21) reported from Birmingham, England

    @SkyHelpTeam why is the internet down. I was watching Netflix and now I can't get a connection to the internet

  • greeny861 greeny86 (@greeny861) reported from Dudley, England

    Yet again @SkyFootball @SkySports the red button options not working!! @WBA #WBAFC #sufc

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • CELTIC2019 tHE gREEN bASTARD (@CELTIC2019) reported

    @jdj795 @SkySports HMRC killed Rangers and you all support a tribute act, pass it on.

  • _Ben_Short_ Ben Short (@_Ben_Short_) reported

    @SkyHelpTeam Received a text now saying my order can’t be completed and to call the number to discuss...get an automated voice asking me everything, then sending me a text to sort things out, still don’t know what the problem is

  • Cookie86104630 Cookie (@Cookie86104630) reported

    @SkyHelpTeam I'm trying to cancel my broadband and sky sports from my account and keep getting told to do it online, but when I've tried, I get told to ring. Wtf is going on.

  • TraceyMeyrick tracey meyrick (@TraceyMeyrick) reported

    @SkyHelpTeam day 9 without a working landline. There’s an outage problem that you’re aware of apparently. What’s happening? Do I get a reduction on my next bill?

  • niall_tansey Niall Tansey (@niall_tansey) reported

    @SkyHelpTeam Even wifi speeds within a metre of the Router? as my speeds are still around 30-40 around the router. I understand how these thing work, As i explained to the person on the phone. I'd just was asking if it was company police to hang up on people while their issue isn't sorted.

  • AdyHutchinson Adrian Hutchinson (@AdyHutchinson) reported

    @SkyHelpTeam @RobHolm38032834 It's still not working in Leeds.

  • stucjones stu jones (@stucjones) reported

    @attrakta @mathgrees @SkySports Love to see your facts backing up the nearly 80%. We do need their justification. We want transparency and to understand why such poor decisions are made. No point in sanctioning them, give them a platform to admit mistakes and let us understand them.

  • sdb1979 Steve (@sdb1979) reported

    @OpenreachHelp They said the same about you. Only you could update me. Spent 25 minutes on hold to get that information from Sky. Please, Please, can someone please help me?? !!! @SkyHelpTeam

  • CompaneroDave David (@CompaneroDave) reported from Wallsend, England

    @SkyHelpTeam hi - would like some help downgrading package as need to try and cut some costs. I'm not good on the phone though so was wondering about other communication options?

  • elmiggo Adam Miguel (@elmiggo) reported

    @SkyUK and @OpenreachHelp absolutely clueless and awful communication between them. Internet down yet again and no-one has a clue what's going on as per usual. Truly awful service.