Sky Outage in Wednesbury, Sandwell, England

@SkyUK so after just under 2 years of continuous problems @SkyUK re and I mean reassured me the problems had ended..... guess what. Problems have happened again. This time, get your equipment out my house. Shit service. I’ll be changing service!!!!

@SkyUK thanks for almost trebling my bill without any warning. You’ll be getting a call in the morning the cancel my account.

That Aliyah Marie girl does anything and it’s reported on faster than a deadline day move by SkySports... thought y’all didn’t like her wtf

@wolves_ink @virginmedia @Newey_7 @SkyHelpTeam @CoopEnergy have well and truly let us down, over charged, no communication and still waiting for a call back from last week! They are the worst I’ve encountered for this

@wolves_ink @virginmedia @Newey_7 Our @SkyHelpTeam broadband hasn’t worked since installation despite calls and an attempted booster fix. Know how you feel mate

@FootballerGay @emilyhewertson @SkyBetChamp @gaytimesuk @5liveSport @EFL @FA @PFA @SkyBetLeagueTwo @SkyBetLeagueOne @premierleague @SkySports It's about time football moved on from the terrible homophobia that has sadly inflicted it too often.

@DrDavidGK @SkyUK “Very slow”

@SkyHelpTeam @OmbudServices Oh thanks send me to a page to go through things we’ve been through repeatedly with support when they eventually reply to messages and the phone.

@OmbudServices @SkyHelpTeam is utterly inept at dealing with crap connectivity through their hub making skyq useless, poor internet, constant dropouts and loss of connections. They won’t even acknowledge a complaint. Keep being fobbed off to messenger who are just useless.

What a way to treat customers @SkyHelpTeam way to keep the £££ coming in eh

So had a lovely phone call with @SkyUK as i wanted to change my package as the bill is too much only to find out i cant because of outstanding debt on my sky mobile sim which i cancelled so now im stuck paying £150 a month because the cs team wont help thanks!

@SkyHelpTeam Plus take over £130 on DD for something I cannot watch & the charge me £80+ to have the privelidge of you fixing my service which I am getting robbed for

@SkyHelpTeam Basically call an engineer at whatever the stupid rates are you charge.

@SkyHelpTeam Your sky box isn’t receiving a satellite signal error

@SkyHelpTeam Nope, Every channel. Both signal bars have nothing and not locked. The rains not even that bad!

Bit of rain outside and the bloody sky stops working... didn’t want to watch the cricket anyway @SkyHelpTeam Absolutely sick of the service issues

@ShaunGibson19 @Leena21S @SkyUK @SkyHelpTeam Cancelling ours was one of the best things we’ve done. We get the sports app for £10.99 a month and never really watched anything else on Sky anyway.

@SkyHelpTeam absolutely exasperated - almost 2 weeks without TV due to unknown issue with main SkyQ box. Called x 4. Told would have engineer 14,15 or16 June - nothing - no courtesy call, no TV and 5 yr old daughter who wants to watch but cant @cartoonnetwork - txs for nothing

@SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!

@SkyHelpTeam currently on the line with the most rude and incompetent help desk advisor i have ever come across at any company Genuine issue with a renewal two weeks ago not being processed. Advisor not helping. Wont give his name or pass me to a mgr. He has now put me on hold!

@gemmarogers1 @SkyHelpTeam are the worst for this

@SkyHelpTeam I phoned up again tonight and thanks to Keenen my issue is sorted.

@imfrom1984 @MatchroomBoxing @SkySports @DAZN_USA @anthonyfjoshua @Andy_destroyer1 @EddieHearn Only way to send a message is to turn our backs on shit fights no one wants.

@SkyHelpTeam Is Walsall area down also mines been off since 11 this morning

So care to explain yourselves @SkyUK @SkyHelpTeam as we always pay our sky bills, we shouldn't be need to be cut off like that, what a way to lose your customs if that is how you treat them.

@SkyUK @SkyHelpTeam so about 20mins later after the call, our sky gets cut off, and about 20 mins ago, again my dad had answered another call from openreach and straight after putting the phone down our sky gets cut off. This is ridiculous, as we do pay the bills with you guys.

@SkyUK Are you in partnership with Openreach as I have a resolving issue on a matter, about an hour ago I had received a phone call from someone claiming they were from openreach, regarding my Internet connection, I told them I wasn't with openreach so put the phone down [Cont]

@SkyUK @SkyHelpTeam would like to know why sky retention team have lied to get me to renew my contract by saying my new deal is exact same package but they have removed items to bring the cost down!!!

@SkyHelpTeam @SkyUK why do you call 4 times a day and send emails saying exclusive offer to me. Which is more than I pay now after I told you I want to cancel

@SkyHelpTeam sky internet not working in Moseley birmingham

@SkySports Don, the good news is that they may have the red card overturned, the bad news is they may lose more when the footage properly analysed. #AVFC #shithousery

You know took it off #GaryNeville rubbing it in for a decade when he played. Now I have to take it from him as a pundit on @skysports Next season i'm watching via another provider. You guys carry on. With 1 less customer. Obviously hating #LFC is more important than revenue.

@SkyUK what's the point of paying for @SkySportsF1 when they are all shown in Sky One 😂. I only watch the races so I think I'll cancel that subscription, not proving worth the extra

Shocking service from @SkyUK will be cancelling my contract 1st thing in the morning! 😡 luckily we have the internet for me to watch @TheMasters

@SkySports you’ve had all week to go over the course, the contenders and the build up. Stop cutting away from the golf to show us stuff we don’t want to see. If I tune one to sky sports golf, it’s because I want to watch golf, not someone I don’t give a damn talk about it!!

Why can’t media providers just get into the 21st century and make it easier for households, by having contracts based on a joint accounts. That way, both home owners can call up about any problems! Data protection my arse @virginmedia @SkyUK

@SkySports still feel the need to apologise for bad language heard when it’s after 9pm

Stop apologising for bad language 🙄 it’s game of football ffs #SkySports

Whilst @SkySports football commentators are bloody awful @PremierSportsTV surpassed them tonight with @BumperGraham's inane drivel........

@SkyHelpTeam can someone please help me get this sorted. Current service ends on Monday, I need a resolution. A month should have been long enough for you to sort.

An absolute **** up the spurs game isn’t on @SkySports

@Lukedfrt @SkyUK Well it looks like @SkyUK has got me over a barrel so once my contract ends in September I will definitely say goodbye to them and never ever take Sky television again they did nothing to offer me anything to reduce my monthly bill and yet they can call me a loyal customer

@BristolLive According to @SkyUK, Ofcom only look at Sky talk & internet this story would have no influence if you have Sky TV only. So you can terminate your contract if you have sky Talk or internet but not if it's early Sky TV according to Sky themselves as I,ve been on the phone to them

@Lukedfrt @SkyUK If sky stick to their guns, I'll wait for my contract ends in September & will never return back to them, pulling a stunt like this. Have you heard the new @TalkTalk ad you can take a contract out with them and I will not increase the price throughout the whole of the contract

@SkyHelpTeam Thanks but your online advice doesn’t help with the issue of a faulty battery where the phone randomly turning itself off when it’s on 100% battery & not switching on again until it’s connected to power

@SkyHelpTeam your call centre service is so poor. Already been on hold for 15 minutes to report a faulty mobile & no sign of call being answered

Sunderland beating Bristol R 1-0 at HT + already the talk on @SkySports is about how they'll go on to win at Wembley. Grigg took his goal well but we can cause them big problems. And Bristol R aren't out of it yet!

@Keithclubline @Simdru @Manc_Storm @ChrisAldred68 @Mcr_Storm @ManchesterArena @jonhammondtweet @Moforless @bradrubachuk @SKEWDOG9 @Frankp40 @neumy44 @23Pistolpete @Kleinendorst_K @steelershockey @SkySports I must try and get down the next time they play @BelfastGiants 😊 #icehockey

@SkyUK when you do everything by the book cancelling your subs you don’t cancel your DD Sky take your money and then use the excuse the bill was already generated so wont refund you unless you call back in a months time!!! Won’t be going back there

@TonyStampPC595 @SkyUK We've left Virgin, stupid constant price hikes. With BT now, broadband not as good but less that half the price

@SkySportsPL @SkySports His fitness let’s him down, fast counter attacking football is how Ole wants to play. He does not want to change.

@SkyHelpTeam My email has been down since 4pm yesterday. Keeps asking me to verify my imap password which I’ve gone several times. Pls advise. Thx

@SkyHelpTeam hi my sky email has stopped working and I need access as I am abroad and all the information on my flights hotel and airport parking are in my email. Help

@SkyHelpTeam This doesn't seem very customer focused...As I am more than happy with the Television service, just desperate to enjoy the fibre experience.

@SkyHelpTeam Thanks for the reply. I was told I couldn't just cancel my broadband then a different person said maybe i could but at a cost of over £100... Considering that I was told when I joined sky on a recorded call that fibre was definitely coming to my address and switch will be easy

@BigDL @SkyHelpTeam @ICOnews I had the same problem and it took ages to resolve

@SkyHelpTeam yeah this whole area is down and out ls13 it’s crazy any idea on a fix

Good Morning @SkyUK I pay £135 per month for the privilege of your services so it would be nice if i could get a signal for my sky Q. I understand that the weather is bad but for the money i pay, i would expect a much better service. Thank you

@SkyHelpTeam your shitty internet is dumb. Keeps crashing and not working. Had to reset the router 4 times and it doesn’t work.

@grant_robbins @MUFCPubcast @SkyKaveh @SkySports Again, all I asked for was for your to provide me with these yesterday. Never have I doubted the interest, I doubted the source (difference). Yesterday, you couldn’t give me one, today when one or two come out, you rightly provide them but my point yesterday was correct.