Sky Outage in Wednesbury, Sandwell, England

So care to explain yourselves @SkyUK @SkyHelpTeam as we always pay our sky bills, we shouldn't be need to be cut off like that, what a way to lose your customs if that is how you treat them.

@SkyUK @SkyHelpTeam so about 20mins later after the call, our sky gets cut off, and about 20 mins ago, again my dad had answered another call from openreach and straight after putting the phone down our sky gets cut off. This is ridiculous, as we do pay the bills with you guys.

@SkyUK Are you in partnership with Openreach as I have a resolving issue on a matter, about an hour ago I had received a phone call from someone claiming they were from openreach, regarding my Internet connection, I told them I wasn't with openreach so put the phone down [Cont]

@SkyUK @SkyHelpTeam would like to know why sky retention team have lied to get me to renew my contract by saying my new deal is exact same package but they have removed items to bring the cost down!!!

@SkyHelpTeam @SkyUK why do you call 4 times a day and send emails saying exclusive offer to me. Which is more than I pay now after I told you I want to cancel

@SkyHelpTeam sky internet not working in Moseley birmingham

@SkySports Don, the good news is that they may have the red card overturned, the bad news is they may lose more when the footage properly analysed. #AVFC #shithousery

You know took it off #GaryNeville rubbing it in for a decade when he played. Now I have to take it from him as a pundit on @skysports Next season i'm watching via another provider. You guys carry on. With 1 less customer. Obviously hating #LFC is more important than revenue.

@SkyUK what's the point of paying for @SkySportsF1 when they are all shown in Sky One 😂. I only watch the races so I think I'll cancel that subscription, not proving worth the extra

Shocking service from @SkyUK will be cancelling my contract 1st thing in the morning! 😡 luckily we have the internet for me to watch @TheMasters

@SkySports you’ve had all week to go over the course, the contenders and the build up. Stop cutting away from the golf to show us stuff we don’t want to see. If I tune one to sky sports golf, it’s because I want to watch golf, not someone I don’t give a damn talk about it!!

Why can’t media providers just get into the 21st century and make it easier for households, by having contracts based on a joint accounts. That way, both home owners can call up about any problems! Data protection my arse @virginmedia @SkyUK

@SkySports still feel the need to apologise for bad language heard when it’s after 9pm

Stop apologising for bad language 🙄 it’s game of football ffs #SkySports

Whilst @SkySports football commentators are bloody awful @PremierSportsTV surpassed them tonight with @BumperGraham's inane drivel........

@SkyHelpTeam can someone please help me get this sorted. Current service ends on Monday, I need a resolution. A month should have been long enough for you to sort.

An absolute **** up the spurs game isn’t on @SkySports

@Lukedfrt @SkyUK Well it looks like @SkyUK has got me over a barrel so once my contract ends in September I will definitely say goodbye to them and never ever take Sky television again they did nothing to offer me anything to reduce my monthly bill and yet they can call me a loyal customer

@BristolLive According to @SkyUK, Ofcom only look at Sky talk & internet this story would have no influence if you have Sky TV only. So you can terminate your contract if you have sky Talk or internet but not if it's early Sky TV according to Sky themselves as I,ve been on the phone to them

@Lukedfrt @SkyUK If sky stick to their guns, I'll wait for my contract ends in September & will never return back to them, pulling a stunt like this. Have you heard the new @TalkTalk ad you can take a contract out with them and I will not increase the price throughout the whole of the contract

@SkyHelpTeam Thanks but your online advice doesn’t help with the issue of a faulty battery where the phone randomly turning itself off when it’s on 100% battery & not switching on again until it’s connected to power

@SkyHelpTeam your call centre service is so poor. Already been on hold for 15 minutes to report a faulty mobile & no sign of call being answered

Sunderland beating Bristol R 1-0 at HT + already the talk on @SkySports is about how they'll go on to win at Wembley. Grigg took his goal well but we can cause them big problems. And Bristol R aren't out of it yet!

@Keithclubline @Simdru @Manc_Storm @ChrisAldred68 @Mcr_Storm @ManchesterArena @jonhammondtweet @Moforless @bradrubachuk @SKEWDOG9 @Frankp40 @neumy44 @23Pistolpete @Kleinendorst_K @steelershockey @SkySports I must try and get down the next time they play @BelfastGiants 😊 #icehockey

@SkyUK when you do everything by the book cancelling your subs you don’t cancel your DD Sky take your money and then use the excuse the bill was already generated so wont refund you unless you call back in a months time!!! Won’t be going back there

@TonyStampPC595 @SkyUK We've left Virgin, stupid constant price hikes. With BT now, broadband not as good but less that half the price

@SkyHelpTeam wasted hours with your team member Ashley on messenger.all I want to do is cancel sky broadband as I am moving home.

@SkyUK you man are lucky these games are shit and I don’t care bout my WiFi acting up

Been on hold with @SkyHelpTeam after asking to speak to manager about a complaint as they were “busy” on another line only to be cut of... excellent #CustomerService NOT!!!

Dear @SkySports I shouldn’t have to go looking for football on the red button nobody in there right minds wants to watch football greatest over a live football match you idiots sort your shit out #*****

I think you’d get a better quality of picture on a stream rather than the red button. It’s awful. #QPRWBA @SkyHelpTeam @SkyFootball

@SkyHelpTeam I’ve already been through this with your customer services team over the phone. Basically, nothings changed and I’ve had numerous engineers out and the signal and service is still poor. And looking at my Twitter feed it looks like there’s thousands of others exactly the same!

@SkyUK I’ve had new internet and it’s shockingly shit been a customer for over 15 years and this is the service I get think it’s time to change company

Big shout out to @SkySports score centre’s notifications telling me it’s 3-1 in 82nd minute after I turned it off and throw my remote at my dog when we went 3-0 down! #AVFC

I said it in the summer. Ppl can laugh at @lfc If we don't win the league I'll be cancelling all my @SkySports subscriptions. After nearly 30 yrs. All the podcasts etc. Support from afar. This is it. #lfc

@carriemunky79 @TalkTalk @BT @SkyUK Been with them nearly a year for TV and Internet. Not a single issue with the service in that time, engineers were great when they fitted everything and billing is exactly the same every month. No surprises.

@SteevoSteevo19 @btsport @SkySports Jenas, Harry & Hoddle. BT treat us like one of the big boys whereas Sky is overloaded with dull, salty ex-gooners

Excellent customer service from Finlay from @SkyUK ringing me back a week later to confirm he’s completed his actions from our call - very impressed! Shame I don’t know his surname to pass on my thanks!

@SkyHelpTeam I have been waiting for ages to have this issue resolved regarding the termination of my employment, with your company, in relation to this reality show, yet once again, nobody in Sky has done anything positive, about this situation. 23rd of March, resignation!!!

@McClumsy84 @SkySports I wouldn't say we were poor in general play we absolutely dominated the game like we always do we were definitely poor in the final third and klich defensively for their first was poor also foreshaw was switched off for their second..

@McClumsy84 @SkySports ****** laughable just trying to big himself up for the win more or less putting it down to a change in formation, do me a favour 😏

@virginmedia Gone with @SkyUK much better customer service! Thanks for nothing @virginmedia

@Dirtyleeds1985 @JoelW1972 @WACCOE @SkyBetChamp @LUFC @WBA @SkySports @EFL @SkyFootball No they won’t that’s a stupid reply. It depends on your work/home/family situation. People will try their best to go. Many will lose flights hotels train tickets due to the change. Engage your brain

Finally upgraded to fibre broadband... then the engineer points out we'll "never achieve the speeds promised" because our cabinet is so far from the exchange. Thanks, @SkyUK ! Not sure that's how a speed "guarantee" is meant to work.

@GoaleeMurph @SkyUK @SkyHelpTeam Which is crap when you have a three bed house, two kids and go bed early due to commuting...then there’s the record list, all in pictures instead of a list, which makes it harder to find stuff...then the ghastly light blue back ground just gives you a head ache! The Netflix and

Bloody Sky Q is crap! No TV in bed due to the kids watching it 😭@SkyUK @SkyHelpTeam the TV is crap but the internet is better you can’t bloody win!!

@SkyUK - so when you ring Sky to cancel your contract and the guy is trying to get you to stay because you have been with them for so long - he then quotes you a price that is more than you are paying for a service that you are obviously not satisfied with!

@WBA @LUFC ******* sky. Why not 17-30 kicks off on the Saturday. I work shifts cannot go now. **** sky off #COYB #WBA #lufc #SkySports

@SkySportsPL @SkySports Is it me or are these two commentators the worst ever, along with city support

@darrenbyfield @SkyUK They’re shit Daz, at least with virgin the customer support is decent and you can speak to somebody within minutes

@EddieHearn @TheGarden @SkySportsBoxing @DAZN_USA @KatieTaylor @boxingbuatsi @JOSHPBK @SkySports @ChrisAlgieri @CallumSmith23 @TommyCoyle89 @TonyBellew @KuganCassius @Andy_destroyer1 Taylor should be chief support

@SkyUK you really are shit.

@EddieHearn @TheGarden @SkySportsBoxing @DAZN_USA @KatieTaylor @boxingbuatsi @JOSHPBK @SkySports @ChrisAlgieri @CallumSmith23 @TommyCoyle89 @TonyBellew @KuganCassius @Andy_destroyer1 Probably worst card ever put on at the garden

@SkyHelpTeam Aren't you a help team. I asked a question a help team would answer

@SkyHelpTeam No it doesn't I'm afraid. I can't avoid the news for 24hrs+ until you re-run it. I ended up watching the highlights on channel 4 for free. I accept that problems occur but it took an unacceptable amount time to rectify.

@SkyHelpTeam I will let me sort out billing issue first.. will never recommend Sky.

@SkyHelpTeam You have nothing in place to ensure any disruption to your services are remedied ASAP. 2 weeks with a blank screen😡 utterly unacceptable. No other company would leave a customer like this, disgraceful.

So care to explain yourselves @SkyUK @SkyHelpTeam as we always pay our sky bills, we shouldn't be need to be cut off like that, what a way to lose your customs if that is how you treat them.

@SkyUK @SkyHelpTeam so about 20mins later after the call, our sky gets cut off, and about 20 mins ago, again my dad had answered another call from openreach and straight after putting the phone down our sky gets cut off. This is ridiculous, as we do pay the bills with you guys.

@SkyUK @SkyHelpTeam 1. Well done sky for letting a loyal customer leave, I was advised my offers would last 18 month and 13 months down the line have been removed