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Sky outages and service status in Solihull, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 2 outage signals in the last 24 hours around Solihull, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 4, 4:17 PM GMT+1.
  • 58% Internet (58%)
  • 27% Wi-fi (27%)
  • 6% Total Blackout (6%)
  • 5% TV (5%)
  • 2% Phone (2%)
  • 1% E-mail (1%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 4: Problems at Sky

Sky is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Solihull, England

The most recent Sky outage reports came from the following cities: Birmingham, Smethwick, West Bromwich, Oldbury, Walsall, Sutton Coldfield, Coventry, Redditch, and Solihull.

CityProblem TypeReport Time
Birmingham Internet 29 minutes ago
Birmingham Internet 17 hours ago
Birmingham Internet 1 day ago
Birmingham Internet 2 days ago
Smethwick Internet 3 days ago
West Bromwich Wi-fi 3 days ago

Nearby cities with recent reports

Birmingham

17 recent signals

29 minutes ago
West Bromwich

2 recent signals

3 days ago
Oldbury

2 recent signals

5 days ago
Smethwick

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • olivegamestudio
    OliveGameStudio (@olivegamestudio) reported from West Bromwich, England

    @SkyHelpTeam my broadband just went down at 11pm this evening. The usual amber middle might. B68. Rebooted and did the usual checks but no such luck.

  • Cy_Go_Hard
    Cy Stephens (@Cy_Go_Hard) reported from Birmingham, England

    Now I've left @SkyUK after trying to make contact for over a month. @SkyHelpTeam your service is is amazingly bad. I will go with another.

  • alp647
    Adam Passmore (@alp647) reported from West Bromwich, England

    @SkyUK have just set up sky go on my PS5 most things are working great however when I try and watch certain series on box sets(sky witness) I get the error message. You will need to be a Sky TV customer with the relevant pack to watch this program I have the entertainment package

  • sophiedyer82
    Sophie Dyer (@sophiedyer82) reported from Warwickshire, England

    @SkyHelpTeam hi, is there a broadband outage in Cv34?

  • JonCastle71
    Jon Castle (@JonCastle71) reported from Coventry, England

    @pirate9853 @SkyHelpTeam @OpenreachHelp Yep, according to Sky, Openreach can take up to 3-5 WORKING DAYS to rectify a mistake they made!!?? So could be using my 4G well into next week. Terrible ‘customer service’ from Openreach. Technically Sky are their customer so I don’t matter and Openreach don’t care 🤬🤬

  • Udders38
    Matt (@Udders38) reported from Halesowen, England

    @skyhelpteam Hi, trying to redeem my free Apple TV with the VIP app - have logged in from the redeem link using my Apple ID, get sent to the T&C page but no option to accept so I can't go any further. I try to click on the support option in the VIP app and nothing happens...

  • RickieWrites
    Rickie Josen (@RickieWrites) reported from Birmingham, England

    @KateWritesBooks @SkyHelpTeam Awful. Odd though as I've been paper-free for as long as I remember but Sky still send paper letters for when bills go up.

  • DanOffTheRadio
    Danta Claus 🧑🏼‍🎄 (@DanOffTheRadio) reported from Birmingham, England

    @SkyHelpTeam Maybe you can help with this?

  • LizzieGreensill
    LG (@LizzieGreensill) reported from West Bromwich, England

    @SkyHelpTeam any ideas as to when broadband will be working again? It’s been down since last night. B71 area.

  • regjomonty
    Rich Aston 🤔 (@regjomonty) reported from Birmingham, England

    @PreeceObserver Shame the @SkySports director didn’t feel the same. I mean who wants to watch a live game when you can interrupt it to show a team arriving at a ground. No ‘big six’ bias? Cmon #AVFC

  • aligeeachLGH
    Blue wolf (@aligeeachLGH) reported from Redditch, England

    Sky phone and internet down yet again really are the pits @SkyUK

  • DagnallChris
    chris dagnall (@DagnallChris) reported from Birmingham, England

    @virginmedia my wifi is constantly going down, it's happened 4 times today, so frustration. Why do I pay £74 pound a month for this service!? Really thinking of switching to @SkyUK

  • king_body_art
    King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    Thanks for letting me skip adverts after 30 or 40 seconds @SkyHelpTeam you also just made me hate @Apple even more than I already do paying for the service to be sold things we don't need or want

  • RayMairead
    Mairead 🇬🇧 (@RayMairead) reported from Birmingham, England

    @SkyHelpTeam No internet, a new mast was put outside my house yesterday now my internet is down. The WiFi and power lights are on but no internet.

  • cds_wba
    Charlie (@cds_wba) reported from Solihull, England

    6am alarm and first train cancelled due to ‘slippery rails’ so taxi replacement required. Good job I love the Baggies. Oh, and **** @SkySports 👍 #wba

  • CallumDaly14
    Callum Daly (@CallumDaly14) reported from West Bromwich, England

    @Danno_75 @SkyUK Same problem here mate, thankful it's just not me

  • NicktheSaddler
    Nick Price⚽✈ (@NicktheSaddler) reported from West Bromwich, England

    Perhaps you could give us a plug on @SkySports I'm trying to drum up interest @WFCOfficial to help the club in its hour of need!

  • LadFromTheBlues
    Lad from the Tilton (@LadFromTheBlues) reported from Birmingham, England

    @SkyHelpTeam It seems ok this morning after rebooting but every night the WiFi signal to internet is broke for at least an hour this has been happening for at least 2 weeks

  • bosssuggs
    Andy Hawthorne (@bosssuggs) reported from West Bromwich, England

    @SkyUK is there an issue in the B68 area as we currently have no internet connection ?

  • olivegamestudio
    OliveGameStudio (@olivegamestudio) reported from West Bromwich, England

    @SkyHelpTeam Ermm, I have no Internet when I woke up. The issues affecting my service are for the north. It is apparent from the Twitter activity there is a wider problem. I’ve just renewed my contract which is now under review… seems a waste to get an engineer out for an external issue?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • StarSly_0
    Stack (@StarSly_0) reported

    @TouchlineX @SkySports Never buying the agenda that Mbappe is slowing Vini down.

  • PiagetTheGooner
    PiagetTheGooner (@PiagetTheGooner) reported

    @Mo_Arsenal9 Well it’s been apparent for the longest time that we are left to our own devices when it comes to fair coverage by the British media esp Skysports. See how they keep shoving the shameless and biased Gary Neville down our throats to commentate on our games.

  • liamhilldesign
    Liam (@liamhilldesign) reported

    @SkySports It is awful, even the drivers know it.

  • andhealey
    Andrew Healey (@andhealey) reported

    @SkyHelpTeam great Sky Stream goes down and miss the end of the football. Now have “there is a technical fault. Please try again later” can you sort it out please.

  • DickHea72876437
    ******** (@DickHea72876437) reported

    @_callumstone I will never understand why ANYONE takes any heed of ANYTHING that bore says. Absolutely the worst of a shabby bunch on @SkySports

  • TheLobbyGobbler
    Mike Gore (@TheLobbyGobbler) reported

    @John_Of_Eng @SkySports Just fuming we pay over £1200 a year for sky and this is how they treat you.

  • Elizabe31007223
    Elizabeth Hill (@Elizabe31007223) reported

    @skysports what's happened to the pictures for Catalans Dragons v Leigh game? Can hear the commentary but zip all TV pictures? Once again letting RL down!

  • J_onathon
    Jonathon (@J_onathon) reported

    @SkySports Just watching #MUFC v #Brentford via your laughable #UHD which judders, slows down, speeds up, and is generally out of sync. Apparently this is a “known problem “ Advice please, I am on a rolling contract and will happily cancel otherwise.

  • John_Of_Eng
    John 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@John_Of_Eng) reported

    @leythdave @TheLobbyGobbler @SkySports I had issues with buffering at the start of this years but I put a VPN on it and it’s never skipped a beat. UK broadband providers are trying to scramble them now via your router.

  • PedroT70
    ArmchairCritique (@PedroT70) reported

    @SkyUK Despite following all resolution steps on my Sky Q box, hard resets, refreshing apps, and having a 500Mb 5g fibre connection which is stable, no issues elsewhere, why does Paramount + constantly hang, failed to load/ play properly. Getting fed up with it. Sky .. fix this!