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Sky outages and service status in Solihull, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 7 outage signals in the last 24 hours around Solihull, including 7 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 14, 7:19 PM GMT+1.
  • 44% Internet (44%)
  • 19% Wi-fi (19%)
  • 18% Phone (18%)
  • 10% TV (10%)
  • 7% Total Blackout (7%)
  • 1% E-mail (1%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at Sky

Sky is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Solihull, England

The most recent Sky outage reports came from the following cities: Birmingham, Coventry, Rowley Regis, Royal Leamington Spa, Bromsgrove, West Bromwich, Redditch, Walsall, Halesowen, Kenilworth, Solihull, Sutton Coldfield, Willenhall, and Oldbury.

CityProblem TypeReport Time
Birmingham TV 2 hours ago
Birmingham Phone 3 hours ago
Coventry Wi-fi 7 hours ago
Birmingham Internet 14 hours ago
Birmingham Phone 24 hours ago
Birmingham Phone 24 hours ago

Nearby cities with recent reports

Birmingham

19 recent signals

2 hours ago
Coventry

2 recent signals

7 hours ago
Bromsgrove

2 recent signals

1 day ago
Rowley Regis

1 recent signals

1 day ago
Royal Leamington Spa

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • magsfoxyloxy
    Maggie (@magsfoxyloxy) reported from Solihull, England

    @SkyHelpTeam @RachelTillman87 We have the same issue and are in Solihull. Seems to be across Birmingham and Solihull. It’s an Openreach issue apparently

  • MrWood1990
    Mark Wood (@MrWood1990) reported from Birmingham, England

    @SkyHelpTeam hey can you help me what's your number because you have cut my mom service off

  • laurenxnquinn
    The Great Lauren 🏴 (@laurenxnquinn) reported from Coventry, England

    .@SkyUK is the worst internet I’ve ever had in my life jeeeeez

  • aplin_james
    James Aplin (@aplin_james) reported from Solihull, England

    @SkySports wow. imagine being that **** you support anyone playing England

  • Udders38
    Matt (@Udders38) reported from Halesowen, England

    @skyhelpteam Hi, trying to redeem my free Apple TV with the VIP app - have logged in from the redeem link using my Apple ID, get sent to the T&C page but no option to accept so I can't go any further. I try to click on the support option in the VIP app and nothing happens...

  • brummingham
    Christopher Cummings (@brummingham) reported from Birmingham, England

    @SkyHelpTeam i am getting 3-7 mbps from my hub. Had the same issue last week that I fixed with restarting my hub. Happened again last night and that fix hasn’t worked. I am getting the same speeds either by WiFi or connected directly via Ethernet cable.

  • _Hmedds
    H (@_Hmedds) reported from West Bromwich, England

    A little bit of bad weather and my internet just don’t work. It’s 2021 @SkyUK are you not embarrassed??

  • richbaggie
    Rich Jeff (@richbaggie) reported from West Bromwich, England

    @SkyHelpTeam This appears to be a wider problem and not personal to me. Surely this means it's a problem your end so a visit from an engineer is pointless.

  • whbroom012
    Will Broom (@whbroom012) reported from Willenhall, England

    @WattsyMike @warndem @SkySports The guy doesn't have a clue. Just trying to stir **** and create non existent issues

  • bobyiddo
    bob green (@bobyiddo) reported from Coventry, England

    @SkySports Your after match analyst of the spurs game has been a bloody disgrace , you’ve just lost another customer

  • Becki_Davidson_
    Becki Davidson (@Becki_Davidson_) reported from Birmingham, England

    @SkyUK Hey waited in all day for an engineer - got a text to say he can’t get access, he’s gone to wrong address - apparently you can’t call him back, now no engineer till 17th ???? 20yrs a customer of yours, no TV at all, £120pm NOT IMPRESSED ... call centre completely unhelpful

  • SOTV_1982
    David Middleton (@SOTV_1982) reported from Birmingham, England

    When your broadband is forever dropping out resulting in engineer visits, then @SkyUK email you telling you they’re upping the cost. Absolute joke increasing the cost with no extra service provided!!

  • SkazCov
    Jaz C (@SkazCov) reported from Coventry, England

    @SkySports Thank *** for that even we aint stupid enough to bid that much

  • deanstan1210
    deano1210 (@deanstan1210) reported from Birmingham, England

    @SkySports are you ever going to do something about souness and his quite obvious hatred for @paulpogba ? It's got to the point where h e is shouting down the punditry team to get his spiteful agenda out there.

  • kerrypoulton13
    Kerry Poulton (@kerrypoulton13) reported from Redditch, England

    @SkyUK is there an issue with calling out from mobiles

  • mrkevinturton
    Kevin Turton (@mrkevinturton) reported from Birmingham, England

    Anyone else having this issue? @ITVSport @SkySports #ITVFootball #skytv

  • Cy_Go_Hard
    Cy Stephens (@Cy_Go_Hard) reported from Birmingham, England

    Now I've left @SkyUK after trying to make contact for over a month. @SkyHelpTeam your service is is amazingly bad. I will go with another.

  • BAmyes
    barry amyes (@BAmyes) reported from Budbrooke, England

    @SkyHelpTeam My Internet is down in Cv35 8.. Do you know what the problem is? And how long will it be down?

  • MediaKeiran
    Keiran (@MediaKeiran) reported from West Bromwich, England

    @Sunil__K @SkySports Virgin’s internet yesterday was terrible, I want my money back!

  • Livviy_Duncan
    Olivia ❄️ (@Livviy_Duncan) reported from Royal Leamington Spa, England

    I swear I have never heard commentators breathe into the microphone like this. ******* disgusting. @SkySports #garyneville #martintyler

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • maxmusandlexter
    Maxmus and Lexter (@maxmusandlexter) reported

    @SkyHelpTeam I too would like to report phone landline down and app not working

  • Andrewtuck10
    Andrew tuck (@Andrewtuck10) reported

    @SkyHelpTeam - what’s going on with sky gear - mini box took all day to reconnect - voice prompt not working - thank god we don’t have your broad band with you - when you charge the prices you charge - kit needs to be bulletproof

  • macduffy74
    macduffy74 (@macduffy74) reported

    @cxdi55 @skytv @SkyHelpTeam Still having issues with broadband through Sky. Keep giving me a new router and same issue and problem with service and coverage. Apparently a VIP customer but new customers get better cost and service. Awful.

  • sbreame
    sbreame (@sbreame) reported

    @cxdi55 @skytv @SkyHelpTeam I switched to new provider as moving house - When I went to cancel with Sky they offered to drop my bill from £46 a month to £31. They will offer you a better deal when you say you want to leave.

  • JamesNimmyKing
    James Nimmy King (@JamesNimmyKing) reported

    @cxdi55 @skytv @SkyHelpTeam I used to work in the cancellations department, threaten to cancel and they will give you an offer to stay

  • simo073
    Jason Simcox (@simo073) reported

    @cxdi55 @skytv @SkyHelpTeam Dreading my renewal price. I pay £64 for everything at the moment until Oct 27 buy most likely double. If it does I will cancel contract

  • kellysm45174138
    kellysmith (@kellysm45174138) reported

    @SkyUK @SkyHelpTeam I can’t call on my mobile please help me

  • leeburridge
    The Real Lee Burridge (@leeburridge) reported

    @SkyHelpTeam Haha even their help team has abandoned their customers.

  • FireSlugs
    FireSlugs (@FireSlugs) reported

    @cxdi55 @skytv @SkyHelpTeam Man it's 2026, use the damn internet and find your way out of paying a load. Its not hard

  • jeb_mr
    MrJEB (@jeb_mr) reported

    @SkyUK are customers going to get compensation for the outage? It has been ongoing for ages. You could give at least £5 compensation per customer.