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Sky outages and service status in Solihull, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Solihull, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 24, 4:25 PM GMT+1.
  • 57% Internet (57%)
  • 28% Wi-fi (28%)
  • 8% Total Blackout (8%)
  • 4% TV (4%)
  • 3% Phone (3%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 24: Problems at Sky

Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Solihull, England

The most recent Sky outage reports came from the following cities: Birmingham, Wednesbury, Warwick, Oldbury, Redditch, Smethwick, Walsall, West Bromwich, Sutton Coldfield, and Coventry.

CityProblem TypeReport Time
Birmingham Internet 2 hours ago
Birmingham Wi-fi 1 day ago
Wednesbury TV 1 day ago
Birmingham Internet 1 day ago
Warwick Internet 2 days ago
Birmingham Internet 2 days ago

Nearby cities with recent reports

Birmingham

7 recent signals

2 hours ago
Oldbury

6 recent signals

3 days ago
Wednesbury

1 recent signals

1 day ago
Warwick

1 recent signals

2 days ago
Redditch

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • aplin_james
    James Aplin (@aplin_james) reported from Solihull, England

    @SkySports wow. imagine being that **** you support anyone playing England

  • RickieWrites
    Rickie Josen (@RickieWrites) reported from Birmingham, England

    @KateWritesBooks @SkyHelpTeam Awful. Odd though as I've been paper-free for as long as I remember but Sky still send paper letters for when bills go up.

  • laurenxnquinn
    The Great Lauren 🏴 (@laurenxnquinn) reported from Coventry, England

    .@SkyUK is the worst internet I’ve ever had in my life jeeeeez

  • magsfoxyloxy
    Maggie (@magsfoxyloxy) reported from Solihull, England

    @SkyHelpTeam We’ve done that. BT have now said there’s a major outage

  • JonCastle71
    Jon Castle (@JonCastle71) reported from Coventry, England

    Fantastic help from @SkyHelpTeam in trying to put right @OpenreachHelp mess. Messed up appointments, engineer tries to pull fibre at second attempt-can’t, leaves having trashed line to house. No phone, no broadband 🤬#ownuptoit #fibrefail

  • cds_wba
    Charlie (@cds_wba) reported from Solihull, England

    6am alarm and first train cancelled due to ‘slippery rails’ so taxi replacement required. Good job I love the Baggies. Oh, and **** @SkySports 👍 #wba

  • edmundmlawrence
    Edmund Lawrence (@edmundmlawrence) reported from Coventry, England

    @SkyHelpTeam it’s appalling hard to get any support from your website….why do you make it so difficult to speak to real people?

  • brummingham
    Christopher Cummings (@brummingham) reported from Birmingham, England

    @SkyHelpTeam i am getting 3-7 mbps from my hub. Had the same issue last week that I fixed with restarting my hub. Happened again last night and that fix hasn’t worked. I am getting the same speeds either by WiFi or connected directly via Ethernet cable.

  • jo3yTM
    Joey TM (@jo3yTM) reported from Coventry, England

    @SkySports for a huge company, your red button coverage is terrible!

  • c_livsey
    Claire ⚽️PUSB (@c_livsey) reported from Coventry, England

    @SkyHelpTeam Coventry outage since 11am on Sunday. Need broadband for work

  • misslmassey
    lisa (@misslmassey) reported from Birmingham, England

    @SkyHelpTeam That’s disappointing Becca. How do I apply for a refund for all the days I’m without this service I pay a lot of money for ? I hope your refund department are quicker than your engineers at sorting things.

  • scottwjones1988
    Scott Jones (@scottwjones1988) reported from West Bromwich, England

    @SkySports @Carra23__ are nothing short of a disgrace at least try and hide how bias you are throughout the season it's been laughable how bad your coverage has been

  • magsfoxyloxy
    Maggie (@magsfoxyloxy) reported from Solihull, England

    @SkyHelpTeam @RachelTillman87 We have the same issue and are in Solihull. Seems to be across Birmingham and Solihull. It’s an Openreach issue apparently

  • MarkHulme_
    Mark Hulme.💀 (@MarkHulme_) reported from Willenhall, England

    Hi @SkyUK, I was told my Internet would get switched on yesterday any time up until midnight. I’ve just put my router on that you sent me and I’ve got nothing! Can you help? @SkyHelpTeam

  • EvanD
    Evan Davis (@EvanD) reported from Birmingham, England

    @SkyUK I record everything. I never watch live. Not everything on Sky is available for catchup. Hence a hard drive is a non-negotiable. #skyglass

  • kerrypoulton13
    Kerry Poulton (@kerrypoulton13) reported from Redditch, England

    @SkyHelpTeam is there an issue with the mobiles not been able to call out thanks

  • richardharper
    Richard Harper (@richardharper) reported from Redditch, England

    @skyhelpteam are there issues in Worcestershire? Your checker app says no known issues in my area, yet my broadband is down, and that I need an engineer visit, but won’t let me book one. Is that your way of avoiding your Ofcom obligations?

  • Antonia_Dobson
    Antonia Fray (@Antonia_Dobson) reported from Redditch, England

    @McgloneFiona @SkyHelpTeam This is exactly my point - your customers expect some sort of communication - if I was working from home today I would have been totally lost - Sky you need to do better in regards to communicating - we pay for the service so tell us when it’s likely to be up and running

  • olivegamestudio
    OliveGameStudio (@olivegamestudio) reported from West Bromwich, England

    @SkyHelpTeam Ermm, I have no Internet when I woke up. The issues affecting my service are for the north. It is apparent from the Twitter activity there is a wider problem. I’ve just renewed my contract which is now under review… seems a waste to get an engineer out for an external issue?

  • sgates75
    Steven gates (@sgates75) reported from Romsley, England

    Souness don’t half talk ****, he may need to get checked for dementia @SkySports #TOTCRY

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • goonerhev
    Goonerhev (@goonerhev) reported

    @SkyHelpTeam can someone please contact as our experience with sky mobile has been the worst experience ever we have been sky customers for 25years

  • PieroDeSpinoza
    Piero De Spinoza (@PieroDeSpinoza) reported

    @juvenewslive @SkySports Here we go **** koop again, should be lost or draw

  • Metal7735
    Agom Chibuzor (@Metal7735) reported

    @SkySports Damn 4-0 in a final

  • TarekAb21675648
    (ثورة كوبا ملهمه للثوره المصريهTarek Abbas Mohamed (@TarekAb21675648) reported

    @SkySports @JWsports1 Congratulations Barcelona women but the big result of the final match and the poor performance of the Lyon means that it was weak women's league and this weakness repeated on the previous leagues too.There is something wrong in the women's leagues organisation.

  • gwr_67
    GWR (@gwr_67) reported

    @maroonajambo @BBCSportScot @SkySports It's appalling that they are treated this way where a tiny bit more cash overruns the service and commitment they have given all season. I am no fan of the BBC but their coverage of lower league football is great, sad that the poor pay TV service gets the glory.

  • SaffaZimbo4
    SaffaZimbo4 (@SaffaZimbo4) reported

    @SkyHelpTeam what am I not getting @GBNEWS and @AJEnglish on my Sky Box signal?

  • Flemo82
    Mike Fleming (@Flemo82) reported

    @Boro_Breakdown @danamalt Does my head in the lad at the beginning was on Skysports being humble, then you see this clip!!! WTF horrible club even worse fan base

  • MarkoOslanus
    Marko Oslanus (@MarkoOslanus) reported

    @SkySports Can you get your channels sorted. SkySports+ is supposed to have shown Liverpool vs Brentford from 3pm and I can see useless cricket and WHU-LEE preshow interviews. WTF ???

  • Thaneofnowhere
    TechnicalChemical84 (@Thaneofnowhere) reported

    @johnryder1888 @ScotlandSky @SkySports Support Ireland.

  • Akoredenq
    Akorede (@Akoredenq) reported

    @CoachAmaani @kakalizlau01 @SkySports The problem is he wasn't particularly exceptional until mid-January