Sky Outage Report in Solihull, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Solihull come from postal codes B90 and B91.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at Sky
Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Solihull, England
The most recent Sky outage reports came from the following cities: Coventry, West Bromwich, Birmingham, Willenhall, Solihull, Oldbury, Sutton Coldfield, Rowley Regis, Walsall, Halesowen, Royal Leamington Spa, Bromsgrove, Redditch, Warwick and Wednesbury.
| City | Problem Type | Report Time |
|---|---|---|
 Coventry |
TV | |
| West Bromwich |
Internet | |
| Birmingham |
Internet | |
| Willenhall |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Hatchet
(@AVFC_Hatchet) reported
from
Birmingham, England
@SkySports Well still be under lock down by then!
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trev1874
(@tfd1977) reported
from
Birmingham, England
@SkyHelpTeam trying to speak to cancel sky sports been hung up on twice now after waiting 30 mins to connect maybe you will pay attention when I cancel my direct debit
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Geoff27
(@Geoff27) reported
from
Bromsgrove, England
@SkyHelpTeam @MartinSLewis Please, needs to be a better way of handling the requests to pause @SkySports service, maybe just pause the subscriptions. People told to do it by phone, naturally you are short staffed in call centres but you are creating your own backlogs and failing
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Anita
(@NeetzJ) reported
from
Birmingham, England
@SkyHelpTeam I also want to downgrade my TV package can't do it on line , and can't get through on phone . Please help 👍
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Anita
(@NeetzJ) reported
from
Birmingham, England
@SkyHelpTeam please help. 🙏
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Geoff27
(@Geoff27) reported
from
Bromsgrove, England
@SkyHelpTeam I looked at removing SkySports given the live sports service that we pay for cannot be provided. I followed the online instructions but came to an end when a message came up saying cannot remove package online. Seems Sky are not making the process very easy.
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BladeInSolihull
(@RobPlews1) reported
from
Solihull, England
@SkyHelpTeam I'm currently having issues with my broadband & have called 2 see if it can be fixed, however you're prioritising calls 4 people & I don't fall in2 the criteria. Unfortunately I can't fix the problem as I need 2 connect 2 a device using broadband which I don't have.
-
Simon Brooks
(@SimonGBrooks) reported
from
Birmingham, England
@blackpoolstig @Jamesbmclaren @SkyUK I did call them mate but they directed me to activate it online or via the app. The app didn’t work so had to login to sort it. Cheers for the link too 👍🏻
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Rudi Feix
(@Brumdad30) reported
from
Birmingham, England
@SkyHelpTeam looking at to cancel my sports subscription please!!! As I’m unable pause or even make contact with a human being @ sky is taking the p*ss
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Steve Brookes MBE
(@SteveBrookesMBE) reported
from
Birmingham, England
@SkyHelpTeam I need help ASAP with sim you sent me. Can’t activate it !! Please reply to inbox ASAP. As says I can’t ring
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lee mulliss
(@leemulliss123) reported
from
Birmingham, England
@btsport still charging people full price for a service that’s useless due to sports cancellations. Should at least do the same at @SkySports Disgusting.
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Jo Smith
(@josmith1979) reported
from
Coventry, England
@SkyHelpTeam I’ve done everything it says in the help section and nothing works. I couldn’t see anywhere to chat with anyone either but I’ll have another look tomorrow. Thanks
-
jason jones
(@victortebbit) reported
from
Birmingham, England
@SkySports Leeds managed it! Elsewhere in the world players/clubs have managed it... PFA seem to be saying that players are only taking full pay to help the govt and NHS. Laughable.
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SM
(@scott__av) reported
from
Birmingham, England
@SkyHelpTeam hi, been having trouble with my WiFi speeds, either to slow or not connecting at all, please help
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Paul
(@PaulOBoulton) reported
from
Lickey End, England
@SkySportsPL @SkySports Harsh, never a pen
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Geoff27
(@Geoff27) reported
from
Bromsgrove, England
@SkyHelpTeam @MartinSLewis well done @SkySports the online ability to Pause works well, just a shame it took so long to accept this was the correct move....but well done for listening to the customer
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BatchGaming
(@BatchGaming) reported
from
Nuneaton, England
@SkyHelpTeam Hello. We are having intermittent problems with our broadband and phone services, suggesting problems at the local exchange to CV10 8. Please can you investigate the issue. Thanks.
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Jamz
(@Jamz121) reported
from
Birmingham, England
@chevyt80 @SkyUK @btsport Dat streaming life shit quality, feezes, commentator speaking Arabic etc all long, did it for years... 4k HD all da sports deya on my TVs. £100 a month not bad
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Steve Stride
(@StrideSteve) reported
from
Birmingham, England
Why don’t @btsport suspend subscriptions whilst they are not offering a service as @SkySports have done. £38.50 a month for zilch !
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SM
(@scott__av) reported
from
Birmingham, England
@SkyHelpTeam your internet is the worst it’s ever been. Joining virgin 👍
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Trist 🐀
(@YNWA_4Life) reported
@SkyHelpTeam My tablet, despite being one of my registered devices, is getting the 'device limit reached' warning on Sky Store and its saying im unable to make changes until January. Can you help?
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Nick Trutwein
(@mrtrutwein) reported
@SkyHelpTeam I follow the link in your email to activate and redeem the offer but later down the line it seems to fall down. I get to the point of using my Apple ID and I even confirm payment details then I can't get beyond that. Seems like @AppleTVPlus are the weak link??
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Adam
(@AdzWhitcombe) reported
@deanheadley585 @defty_sean @SkyHelpTeam Known issue. Spoke to them last night and there is a new version without the issue with the battery connection. They’ve been taken off sale on Amazon.
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Ryan whitmore
(@mrwhitmore93) reported
@SkyHelpTeam I need to speak to someone about my outstanding bill but have been told by your automated phone service I have to pay the bill before I can even speak to someone that isn't a robot. Can someone plz contact me.
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Helen
(@Nacelle1701) reported
Looks like this @SkyUK pin requirement is utter crap when I can go to the same programme requiring a pin on sky that is on freeview at the exact same time without having to put in a pin! @SkyHelpTeam
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Julie Pratt
(@juliepratt) reported
@SkyHelpTeam is there any update on the broadband issue in PO2 area?
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Ryan whitmore
(@mrwhitmore93) reported
@SkyUK how is it that I can't talk to someone in customer services without paying my bill? The whole reason I need to speak to customer service is because of my bill but I have to pay it before I get to a human instead of your automated response. Can I speak to a human plz?
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Kayleigh Flack
(@FlackKayleigh) reported
@SkyHelpTeam I switched to Sky mobile just over a month ago, ever since people moan they can't hear me or calls cut in and out? I have checked the service in the area and apparently should be fine....what can I do?
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L
(@Lauren_6489) reported
@SkyUK please sort your customer service out. People will walk, especially now
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Fs
(@a1jason) reported
@SkyHelpTeam No only to cancel. #NetflixHarryandMeghan