Sky Outage Report in Solihull, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Solihull come from postal codes B94 and B91.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at Sky
Sky is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Solihull, England
The most recent Sky outage reports came from the following cities: Oldbury, Coventry, Kenilworth, Birmingham, Sutton Coldfield, Walsall, Wednesbury, West Bromwich, Warwick, Smethwick, Redditch, Bromsgrove, Solihull, Halesowen and Royal Leamington Spa.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Wi-fi | |
| Oldbury |
Wi-fi | |
| Coventry |
Phone | |
| Oldbury |
Wi-fi | |
| Kenilworth |
TV | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Richard Harper
(@richardharper) reported
from
Redditch, England
@skyhelpteam are there issues in Worcestershire? Your checker app says no known issues in my area, yet my broadband is down, and that I need an engineer visit, but won’t let me book one. Is that your way of avoiding your Ofcom obligations?
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deano1210
(@deanstan1210) reported
from
Birmingham, England
@SkySports are you ever going to do something about souness and his quite obvious hatred for @paulpogba ? It's got to the point where h e is shouting down the punditry team to get his spiteful agenda out there.
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Claire ⚽️PUSB
(@c_livsey) reported
from
Coventry, England
@SkyHelpTeam Coventry outage since 11am on Sunday. Need broadband for work
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OliveGameStudio
(@olivegamestudio) reported
from
West Bromwich, England
@SkyHelpTeam Ermm, I have no Internet when I woke up. The issues affecting my service are for the north. It is apparent from the Twitter activity there is a wider problem. I’ve just renewed my contract which is now under review… seems a waste to get an engineer out for an external issue?
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Maggie
(@magsfoxyloxy) reported
from
Solihull, England
@SkyHelpTeam We’ve done that. BT have now said there’s a major outage
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Jon Castle
(@JonCastle71) reported
from
Coventry, England
@pirate9853 @SkyHelpTeam @OpenreachHelp Yep, according to Sky, Openreach can take up to 3-5 WORKING DAYS to rectify a mistake they made!!?? So could be using my 4G well into next week. Terrible ‘customer service’ from Openreach. Technically Sky are their customer so I don’t matter and Openreach don’t care 🤬🤬
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Richard Harper
(@richardharper) reported
from
Redditch, England
@SkyHelpTeam are there issues in Worcestershire? Your checker app says no known issues in my area, yet my broadband is down, and that I need an engineer visit, but won’t let me book one. Is that your way of avoiding your Ofgem obligations?
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Arn but football
(@arn_fm) reported
from
Bromsgrove, England
@SkySports Couldn't turn down the chance to earn that much money
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Rickie Josen
(@RickieWrites) reported
from
Birmingham, England
@KateWritesBooks @SkyHelpTeam Awful. Odd though as I've been paper-free for as long as I remember but Sky still send paper letters for when bills go up.
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Christopher Cummings
(@brummingham) reported
from
Birmingham, England
@SkyHelpTeam i am getting 3-7 mbps from my hub. Had the same issue last week that I fixed with restarting my hub. Happened again last night and that fix hasn’t worked. I am getting the same speeds either by WiFi or connected directly via Ethernet cable.
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Phil Adams
(@phildogster13) reported
from
Birmingham, England
@SkyHelpTeam is there an internet connection problem in the B30 area in Birmingham as my wifi is not working
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Daniel Belcher
(@danielbelcher) reported
from
West Bromwich, England
@SkyHelpTeam The broadband in our street has been down again tonight for 4th time in 10 days. Can you find the route of the problem please?
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Becki Davidson
(@Becki_Davidson_) reported
from
Birmingham, England
@SkyUK Hey waited in all day for an engineer - got a text to say he can’t get access, he’s gone to wrong address - apparently you can’t call him back, now no engineer till 17th ???? 20yrs a customer of yours, no TV at all, £120pm NOT IMPRESSED ... call centre completely unhelpful
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LG
(@LizzieGreensill) reported
from
West Bromwich, England
@SkyHelpTeam any ideas as to when broadband will be working again? It’s been down since last night. B71 area.
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stu logan
(@logeybear78) reported
from
Nuneaton, England
@SkySports Then do something else to show support before the game instead showing a symbol of the death of a thug and career criminal
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Mairead 🇬🇧
(@RayMairead) reported
from
Birmingham, England
@SkyHelpTeam No internet, a new mast was put outside my house yesterday now my internet is down. The WiFi and power lights are on but no internet.
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Jon Castle
(@JonCastle71) reported
from
Coventry, England
Fantastic help from @SkyHelpTeam in trying to put right @OpenreachHelp mess. Messed up appointments, engineer tries to pull fibre at second attempt-can’t, leaves having trashed line to house. No phone, no broadband 🤬#ownuptoit #fibrefail
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Rich Jeff
(@richbaggie) reported
from
West Bromwich, England
@SkyHelpTeam This appears to be a wider problem and not personal to me. Surely this means it's a problem your end so a visit from an engineer is pointless.
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OliveGameStudio
(@olivegamestudio) reported
from
West Bromwich, England
@SkyHelpTeam my broadband just went down at 11pm this evening. The usual amber middle might. B68. Rebooted and did the usual checks but no such luck.
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Steve Bickley
(@BickleySteve) reported
from
Willenhall, England
How **** @SkySports have adverts on a PPV event #MayweatherPaul
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Linda Saunders
(@SaundersGTTO) reported
@SkyHelpTeam Call current wait times 30 minutes. Live chat not available. All I asked was what I dos to cancel and you've passed me around the houses. Sky Broadband are a disgrace.
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Richie
(@richiepaulo) reported
from
Barnet, England
What a massive screw up that @skysports and @btsportfootball aren’t showing the biggest game of the season so far #LFC v #Spurs with Amazon streaming it instead. That’s nearly as bad as leaving a chance that Italy could play Argentina in Naples.
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Barry Kirby
(@Baz_k) reported
from
Trimsaran, Wales
Does anyone else have an issue with their #SkyQ box and @Samsung Smart TV glitching or blinking intermittent black screen and sound dropping out?? @SkyHelpTeam
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paul greenwood
(@paulgreenwood5) reported
@SkySports @SkySportsNews you keep broadcasting it cooper,idiot with a beard.
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Don Colvin
(@doncolvin) reported
@SkySports @SkySportsNews Yet Sky report it. Part of the problem giving it air time.
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David Hopper
(@Davehopper84) reported
After 5 calls and a total of 6 hours on the phone, @SkyUK seem to be unable to rectify their own issue!! A week ago today I booked a home move that they decided to cancel, 48 hours on & no one is able to re book it! Time to check out @virginmedia!!
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Ashley Cundy
(@ashbash461) reported
Very poor customer service from @SkyHelpTeam a phone call that should have taken 10 minutes lasted 1hr 19 minutes. Not happy
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EyePeteRossoEye
(@Rosiepete3) reported
@virginmedia 9 September to 27 October still not resolved bet your having a good laugh at this aren’t you. I thought @SkyHelpTeam was bad but you lot are just useless.
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Clare Kyle
(@calk71) reported
@virginmedia we have been trying to contact you for 10 days- now been waiting for hour and half. Have upgraded, it doesn’t work. I’m sure @SkyUK has a much better service.
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Paul Casson
(@PaulCasson8) reported
@SkyHelpTeam Internet green light back on again. I will see how it goes over the next hour or so and get back to you if it continues to go and off. Again thanks for your help.?