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Sky outages and service status in Solihull, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Solihull, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 2, 4:40 PM GMT+1.
  • 58% Internet (58%)
  • 27% Wi-fi (27%)
  • 7% Total Blackout (7%)
  • 5% TV (5%)
  • 2% Phone (2%)
  • 1% E-mail (1%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 2: Problems at Sky

Sky is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Solihull, England

The most recent Sky outage reports came from the following cities: Birmingham, Smethwick, West Bromwich, Oldbury, Walsall, Sutton Coldfield, Coventry, Redditch, and Solihull.

CityProblem TypeReport Time
Birmingham Internet 4 hours ago
Smethwick Internet 1 day ago
West Bromwich Wi-fi 1 day ago
Birmingham Internet 2 days ago
Birmingham Wi-fi 2 days ago
Birmingham Internet 2 days ago

Nearby cities with recent reports

Birmingham

19 recent signals

4 hours ago
West Bromwich

2 recent signals

1 day ago
Oldbury

2 recent signals

3 days ago
Smethwick

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • olivegamestudio
    OliveGameStudio (@olivegamestudio) reported from West Bromwich, England

    @SkyHelpTeam Ermm, I have no Internet when I woke up. The issues affecting my service are for the north. It is apparent from the Twitter activity there is a wider problem. I’ve just renewed my contract which is now under review… seems a waste to get an engineer out for an external issue?

  • misslmassey
    lisa (@misslmassey) reported from Birmingham, England

    @SkyUK Day 3 of no internet. This is unacceptable sky. When is problem going to be fixed? Are you actually doing anything?

  • PeteHemming
    Pete (@PeteHemming) reported from Redditch, England

    @SkyHelpTeam your service is a load of ******* **** man

  • arn_fm
    Arn but football (@arn_fm) reported from Bromsgrove, England

    @SkySports Couldn't turn down the chance to earn that much money

  • whbroom012
    Will Broom (@whbroom012) reported from Willenhall, England

    @WattsyMike @warndem @SkySports The guy doesn't have a clue. Just trying to stir **** and create non existent issues

  • sophiedyer82
    Sophie Dyer (@sophiedyer82) reported from Warwickshire, England

    @SkyHelpTeam hi, is there a broadband outage in Cv34?

  • MrWood1990
    Mark Wood (@MrWood1990) reported from Birmingham, England

    @SkyHelpTeam hey can you help me what's your number because you have cut my mom service off

  • RickieWrites
    Rickie Josen (@RickieWrites) reported from Birmingham, England

    @KateWritesBooks @SkyHelpTeam Awful. Odd though as I've been paper-free for as long as I remember but Sky still send paper letters for when bills go up.

  • Cy_Go_Hard
    Cy Stephens (@Cy_Go_Hard) reported from Birmingham, England

    Now I've left @SkyUK after trying to make contact for over a month. @SkyHelpTeam your service is is amazingly bad. I will go with another.

  • Antonia_Dobson
    Antonia Fray (@Antonia_Dobson) reported from Redditch, England

    @McgloneFiona @SkyHelpTeam This is exactly my point - your customers expect some sort of communication - if I was working from home today I would have been totally lost - Sky you need to do better in regards to communicating - we pay for the service so tell us when it’s likely to be up and running

  • NigelWilkie
    Natty Nige (@NigelWilkie) reported from Birmingham, England

    @IanWright0 You're a hypocrite sucking up to Lineker. Where was your support for the lads who were sacked from SkySports?

  • JonCastle71
    Jon Castle (@JonCastle71) reported from Coventry, England

    @pirate9853 @SkyHelpTeam @OpenreachHelp Yep, according to Sky, Openreach can take up to 3-5 WORKING DAYS to rectify a mistake they made!!?? So could be using my 4G well into next week. Terrible ‘customer service’ from Openreach. Technically Sky are their customer so I don’t matter and Openreach don’t care 🤬🤬

  • aplin_james
    James Aplin (@aplin_james) reported from Solihull, England

    @SkySports wow. imagine being that **** you support anyone playing England

  • richbaggie
    Rich Jeff (@richbaggie) reported from West Bromwich, England

    @SkyHelpTeam This appears to be a wider problem and not personal to me. Surely this means it's a problem your end so a visit from an engineer is pointless.

  • Bernie19795584
    Bernie (@Bernie19795584) reported from Allesley, England

    @SkyHelpTeam Hi Sky, are your accessibility team phones down, as when I try to call the dedicated line I get the main switchboard and they can't help or pass me through as they dont have access to the account. Please advise?

  • PhilBeardmore
    Phil Beardmore 🌍 (@PhilBeardmore) reported from Birmingham, England

    @Saigon_Redux @GNev2 @SkySports Gary is right on this issue, as he invariably is.

  • Michaelwh24
    Michael whitehouse (@Michaelwh24) reported from West Bromwich, England

    @SkySports which basically means he will **** off when he gets us relegated.

  • falmouth_wolf
    Jules (@falmouth_wolf) reported from Willenhall, England

    @SkyHelpTeam @i_am_bmiller Pointless saying to do that. Just says there's no problem. But there clearly I'd as so many people across the country are experiencing either no broadband or it dropping in and out. I've had nothing for hours.

  • MarkHulme_
    Mark Hulme.💀 (@MarkHulme_) reported from Willenhall, England

    Anyone in the West Midlands area currently on Sky Mobile people? Thinking about switching to them, but don’t wanna bother if the signal and service is ****!📱💩🤨 #Sky #SkyMobile @skytv @SkyHelpTeam

  • LizzieGreensill
    LG (@LizzieGreensill) reported from West Bromwich, England

    @SkyHelpTeam any ideas as to when broadband will be working again? It’s been down since last night. B71 area.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • LitlDrumrBoy
    Neil 🐝 (@LitlDrumrBoy) reported

    @SkyHelpTeam why is your Apple Pencil pro never in stock? Have been looking for 4 months and it’s never available to add to a purchase.

  • SweetDudeUK69
    SweetDudeUK (@SweetDudeUK69) reported

    @SkySports No one cares about this crap

  • ianscott0708
    Ian Scott (@ianscott0708) reported

    @JimmyAfc92 @SkySports Volume down

  • Benno1uk
    BLUE ASHTON (@Benno1uk) reported

    Seriously @SkySports what is the point of Dermot Gallagher on Ref Watch? Utter garbage.

  • JoannePowell14
    Jojohg (@JoannePowell14) reported

    @mariodc @SkyHelpTeam @SkyUK It was a power outage at the snooker. Nothing to do with Sky.

  • PeterElson1983
    Peter Elson (@PeterElson1983) reported

    I don’t have a horse in the race, but the bias of Sue Smith & Michael Dawson on Soccer Saturday is really ****. They shouldn’t be on these games. Wolves, and particularly West Ham, fans must be irritated. #wwfc #whufc #skysports

  • jeayse_jay
    jeaysejay (@jeayse_jay) reported

    @SkySports From 19 points down 🔥🔥

  • dakppc
    'Sir' David Kirkwood Reform UK Scotland (@dakppc) reported

    @SkySports I won't fail to miss it!

  • geordie_w_bush
    GeordieWBush (@geordie_w_bush) reported

    @leedsfanstonga @ForFarkesSakeV2 @SkySports Because you’ve played a game more then spurs and still mathematically could go down… not that you will or even be close, It’s deffo spurs going down haha

  • Kev_MCMLXX
    Kevin whalen (@Kev_MCMLXX) reported

    @Nufc2Everything You’ll have to cancel your skysports subscription and watch something else.