Sky Outage Report in Solihull, England
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The latest reports from users having issues in Solihull come from postal codes B94 and B91.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Solihull, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Solihull, England
The most recent Sky outage reports came from the following cities: Coventry, Oldbury, Kenilworth, Birmingham, Sutton Coldfield, Walsall, Wednesbury, West Bromwich, Warwick, Smethwick, Redditch, Bromsgrove, Solihull, Halesowen and Royal Leamington Spa.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Wi-fi | ||
| TV | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Nas Mahmud
(@M5Mahmud) reported
from
Birmingham, England
@SkyHelpTeam Hi I am having issues with my sky boxes, iv tried calling twice got sick of being on hold for 20 mins, iv even DM you with my mobile but no one has called. Can someone call me
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diane bramwell
(@dianebramwell) reported
from
Birmingham, England
@SkyUK @SkyHelpTeam problem with sky box reported August and engineer booked for Sept between 12.00 and 17.00. Engineer texts at 17.43 to rearrange stating if I miss appointment or call to cancel or reschedule on the day I will be charged £25!!! Excuse me!!!! 👎customer service
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Adam
(@baggies_i) reported
from
Birmingham, England
We can look at our own club and see the tests for take over clubs is not fit for purpose. We can use #avfc as another example club that nearly went under trying to get back in the prem. 70% of the issue is money from TV never goes to anyone.. #Bury #bolton #wba #skysports
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Sarah McArthur
(@Sarah_McArthur) reported
from
Stoneleigh, England
In an area with poor internet connection of 0.39m on a good day, @SkyHelpTeam has confirmed that their engineer can’t buy a longer ladder so they won’t connect the property even though there is a good dish in place with signal 😔 @rupertmurdoch #ruralconnectivity
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Gareth J Davies
(@GJDavies31) reported
from
Dorridge, England
What a shocking service @SkyUK provide!!!
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Beth Parkes
(@bethhparkes) reported
from
Birmingham, England
@SkyHelpTeam hi sky, have had no WiFi for a week, have been told it’s an external problem but it has left me unable to work from home, have had to buy more 4g data and have been offered nothing in the way of compensation or apology...
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Sarah McArthur
(@Sarah_McArthur) reported
from
Stoneleigh, England
@SkyHelpTeam hi, no response to my earlier tweet. Can you help, all that is needed is a longer ladder
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Grimin@ll¥🇰🇳🇯🇲🇬🇧
(@swmosquito) reported
from
Birmingham, England
@SkyHelpTeam @SkyUK I completely understand why so many people HATE sky, they are absolutely shocking. If I send you a email in ENGLISH, the least I would appreciate is the person reading/responding can also read/write in English, telling me what I wrote in the email doesn't help
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steve butler
(@thebear1875) reported
from
West Bromwich, England
Dear @SkySports please don’t put teams like that on Tv ever again that just stunk the whole @premierleague out, horrible horrible football
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Nas Mahmud
(@M5Mahmud) reported
from
Birmingham, England
@SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!
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Grimin@ll¥🇰🇳🇯🇲🇬🇧
(@swmosquito) reported
from
Birmingham, England
@SkyHelpTeam @SkyUK You can help by constantly stop lying to me and provide me with the service that I am paying for, you said you we going to send me a box. Send the Box and I'm not paying £30
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Dr Emma Neachell
(@thephdrunner) reported
from
Birmingham, England
@_gl_lxuise @SkyUK @virginmedia Same problem here. They keep saying they have fixed the issue when they clearly haven’t. They are good at putting prices up but not at fixing issues. I’m going back to Sky.
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Sarah Walters
(@alwayyours) reported
from
Willenhall, England
@SkyUK you ask us to refer friends and when we do your service is appalling, four times my referral have tried to rectify issues..oh and still not received the £100 for referring #nothappy #maycancel
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Andy Williams-Jones
(@andyjones_1981) reported
from
Solihull, England
@SkyHelpTeam @SkyUK Done, let’s see if you send a TV engineer again to fix an internet problem - then ignore me when I complain
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Andy Williams-Jones
(@andyjones_1981) reported
from
Solihull, England
@SkyHelpTeam @SkyUK Done, let’s see if you send a TV engineer again to fix an internet problem - then ignore me when Si complain
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Matt
(@msetchell) reported
from
Redditch, England
Thanks to Paul @SkyUK who responded to my tweet, replied and then called me, I’ve just got 2 x 10GB sim only deals for a total of £26pm - saving me £15pm verses @o2 and giving James 10x data. And we can roll it over. @o2 just replied saying they couldn’t help!
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Taylor Whitt
(@TJLad3) reported
from
Finstall, England
@jamie_rooney06 @brfootball @SkySports Ours is shit, @Wolves sign someone ffs
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Ian Jones
(@jones_ianm) reported
from
Royal Leamington Spa, England
@SkyHelpTeam red button not working on Virginmedia platform. Unable to watch the football
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Dylan Guest
(@bigdyl973) reported
from
Willenhall, England
@SkyHelpTeam is there a problem with your broadband again in my area, 🤬🤬🤬
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Becky 💫
(@beckeewalker) reported
from
Warwickshire, England
Signed up with @SkyUK almost 2months ago & still no TV or box.. I have had my delivery ‘re-arranged’ twice now & AGAIN today I’ve been told I now have to wait until 8th October because the engineer has been overbooked.. What a pile of complete & utter shit.. cheers sky 👍🏼
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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snowyken
(@ChealKen) reported
@SkyHelpTeam why do you make it so hard to cancel my tv package it’s hard to get through to you
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pat stephens 💙
(@patstephens3) reported
@MikeHodgetts3 @BPete1970 @SkySports They used our money to buy our club, the plc never did that. We paid for the quadrants from our own money, they wouldn't fix a leaking roof. They've taken millions for themselves every year, there are no other shareholders. I could go on, it'd be a waste of time.
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Andy Funcks
(@AndyFuncks) reported
from
Wallasey, England
Funny how you can do most things with your package on the my sky app but not cancel BT sport! Having to phone up and queue for upto an hour! It's like as if they make it too difficult and you just end up keeping it 🤔 @SkyHelpTeam
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Pete Allen
(@PeteAll20949340) reported
@SkyHelpTeam Jillian. Please don't take this personally, but your responses all seem very 'cut and paste'. It feels like another nail in the coffin of good customer service from sky. But thank you for taking the time to reply.
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Nic
(@Bookworm3) reported
@SkyHelpTeam Hi. We have just moved & the new hub has been sent to the old address! Very unhelpful ' customer service ' & why are we being charged for a new one when it is Sky's error !
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Gaz Walters
(@walters_gaz) reported
@SkySportsPL This is the worst reporter on @skysports always tries to build up a non story, seems to take forever getting to the point, just spit it out man ffs
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MARIE ROBINSON
(@MARIEROBINSON6) reported
@SkyHelpTeam I've done it and there is nothing much there. Ive been a customer for 16 years and I'm seriously considering going to BT because Sky TV treat loyal, long term customers extremely badly.
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jrdn
(@jrdnwnstn) reported
@SkySportsNews Awful from @SkySports again, fans last as per usual
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Magda Staniek
(@magdastaniek) reported
@SkyHelpTeam Thanks Daniel. I tagged them in my original post. I hope they will get back to me soon. The customer service person on the phone was not very helpful & kept repeating that my address info doesn't match acct number. It's the acct on my direct debit too, from which I pay €44/mo
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Magda Staniek
(@magdastaniek) reported
Hi @SkyUK @SkyHelpIreland @SkyHelpTeam I spent 20 min on the phone w/ customer support who couldn't help me b/c you never updated my address info. I've been w/ Sky 14 years & 9 years at this address. I gave my acct and Sky card no., but he said it doesn't match address. RSVP