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Sky outages and service status in Solihull, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 5 outage signals in the last 24 hours around Solihull, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 20, 1:40 AM GMT+1.
  • 47% Internet (47%)
  • 19% Wi-fi (19%)
  • 19% Phone (19%)
  • 11% TV (11%)
  • 4% Total Blackout (4%)

The latest reports from users having issues in Solihull come from postal codes B91 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 20: Problems at Sky

Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Solihull, England

The most recent Sky outage reports came from the following cities: Birmingham, Sutton Coldfield, Solihull, Coventry, Rowley Regis, Royal Leamington Spa, Bromsgrove, West Bromwich, Redditch, Walsall, Halesowen, Kenilworth, Willenhall, and Oldbury.

CityProblem TypeReport Time
Birmingham Internet 8 hours ago
Birmingham Wi-fi 9 hours ago
Birmingham Internet 12 hours ago
Birmingham Internet 20 hours ago
Birmingham Internet 21 hours ago
Birmingham Wi-fi 1 day ago

Nearby cities with recent reports

Birmingham

23 recent signals

8 hours ago
Coventry

2 recent signals

6 days ago
Bromsgrove

2 recent signals

7 days ago
Sutton Coldfield

1 recent signals

4 days ago
Rowley Regis

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • nate_kerr
    Nathan Kerr ♛ (@nate_kerr) reported from Redditch, England

    @leighbowers @SkyUK @SkyHelpTeam Honestly 💩 !! This along with every time we have a bad down pour the internet crashes 😑…need some fibre optic to the box in my life !!!! And some semi decent customer service …gotta be better than none at all!!!

  • _Hmedds
    H (@_Hmedds) reported from West Bromwich, England

    A little bit of bad weather and my internet just don’t work. It’s 2021 @SkyUK are you not embarrassed??

  • kerrypoulton13
    Kerry Poulton (@kerrypoulton13) reported from Redditch, England

    @SkyHelpTeam is there an issue with the mobiles not been able to call out thanks

  • richardharper
    Richard Harper (@richardharper) reported from Redditch, England

    @SkyHelpTeam are there issues in Worcestershire? Your checker app says no known issues in my area, yet my broadband is down, and that I need an engineer visit, but won’t let me book one. Is that your way of avoiding your Ofgem obligations?

  • BecstaVarley21
    Becsta Varley (@BecstaVarley21) reported from Birmingham, England

    @SkyHelpTeam why is the internet down. I was watching Netflix and now I can't get a connection to the internet

  • Amyzing___
    Amy Pegg (@Amyzing___) reported from West Bromwich, England

    @SkyHelpTeam I have done this but it says there isn't a problem, but as I can see from other tweets, I'm not the only person with this problem

  • misslmassey
    lisa (@misslmassey) reported from Birmingham, England

    @SkyHelpTeam Yes, there has been all day. The app says it should be a few hours to fix. So far it’s 13 hours.

  • Andy_Coney
    Andy (@Andy_Coney) reported from West Bromwich, England

    @SkyHelpTeam The issue yesterday (saying resolved) about not being able to connect to a stream on SkyGo is still going on - neither my laptop nor tablet can connect to a stream (live or pre-recorded). My internet is fine (eg iPlayer will stream)

  • ChrisHostandDJ
    christopher ashford (@ChrisHostandDJ) reported from West Bromwich, England

    @SkyHelpTeam @SkyUK Absolutely shocked and disappointed in customer service from Stoyan today. Asking for clarification and he ended the call. Also telling me not to use sky box and sky broadband together. Might as well have dial up internet if I can't use both together

  • cranmer87
    Töm Cranmer (@cranmer87) reported from Coventry, England

    @SkyHelpTeam is there any know issues with Sky services in the CV8 area. Woke up this morning to our Sky Q box showing no signal error and have attempted to turn off and back on at the mains

  • magsfoxyloxy
    Maggie (@magsfoxyloxy) reported from Solihull, England

    @SkyHelpTeam We’ve done that. BT have now said there’s a major outage

  • assman80
    Knife Man (@assman80) reported from Birmingham, England

    @SkyUK I have no Internet in the B74 area of Birmingham. Is there problems with the network?

  • DanOffTheRadio
    Danta Claus 🧑🏼‍🎄 (@DanOffTheRadio) reported from Birmingham, England

    @SkyHelpTeam Maybe you can help with this?

  • MediaKeiran
    Keiran (@MediaKeiran) reported from West Bromwich, England

    @Sunil__K @SkySports Virgin’s internet yesterday was terrible, I want my money back!

  • whbroom012
    Will Broom (@whbroom012) reported from Willenhall, England

    @WattsyMike @warndem @SkySports The guy doesn't have a clue. Just trying to stir **** and create non existent issues

  • falmouth_wolf
    Jules (@falmouth_wolf) reported from Willenhall, England

    @groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.

  • misslmassey
    lisa (@misslmassey) reported from Birmingham, England

    @SkyHelpTeam Day 4 and still no internet. When will this be fixed? I think we’re now beyond your engineers are working to fix it. What is the issue. Why isn’t it resolved after 4 days?

  • MStephens1977
    Stephens with a ph (@MStephens1977) reported from Birmingham, England

    @chrislepkowski @SkySports Was annoying me, meant to be impartial, but the excitement in his voice when United did anything. Poor research from @SkySports apparently it was an Allardyce team that got a point at the Etihad

  • LizzieGreensill
    LG (@LizzieGreensill) reported from West Bromwich, England

    @SkyHelpTeam any ideas as to when broadband will be working again? It’s been down since last night. B71 area.

  • ChrisCOB_OB
    Chris O'Brien (@ChrisCOB_OB) reported from Solihull, England

    @dalemoon90 @SkySports Just said the same about Carra. It got worst and more Fanzone related when Origi came on and scored. They could always spice it up in the future and have an ex pro from each club Co-commentating along side the commentator, I think that would be received well. But earlier was bias

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Sargy7
    Ian Sarginson (@Sargy7) reported

    Was with @SkyUK for 25 years. I left due to their prices being so high and continually going higher. I sent their equipment back but apparently it arrived a day late and they want to charge me over a hundred £. Absolute greed. I will never go back now

  • FabrizioFigo
    CityFigo (@FabrizioFigo) reported

    @theMadridZone @SkySports Never trust rat 🐀 never This guy has so many problems sneaking in to your big team rivals just to won the league and ended up trophyless now it’s has turn he knew al hilal can not compete with the al nassr so he want quickly rush to another team

  • BremnersBoots
    Andy Middleton (@BremnersBoots) reported

    @SkyHelpTeam That's fine, I'm not with you, and never will be.

  • deejmakey
    D_J_MAKEY (@deejmakey) reported

    The refereeing for the York vs Bristol rovers game has to be some of the worst I have ever seen. @SkyBetLeagueTwo @SkySports

  • GeorgeT57890681
    Lyndsey (@GeorgeT57890681) reported

    @TheTennisLetter @SkySports comms are as bad. Asking the other one a question just as the player is about to serve.

  • shymon99
    simon foster (@shymon99) reported

    @skyuk.... wow after 26 years - looks like time to go. Just terrible

  • Twinny421
    Twinny42 (@Twinny421) reported

    @SkyHelpTeam To all Sky customers - there you go. That's just how important you are to these ***** AFTER they have taken your money. Any other company would have been shut down and shot on sight.

  • _bankai__
    kai (@_bankai__) reported

    @TheClubLiveTw @SkySports Not a bad take at all

  • I_am_Babatope
    Alonge Babatope (@I_am_Babatope) reported

    @SkySports BALEBA TO MANCHESTER UNITED. 🚨🔴 £60M guaranteed. 💰 £5M add-ons. ➕ Full agreement getting closer. 👀 UNITED’S MIDFIELD JUST WENT FROM A PROBLEM TO A STATEMENT. 😭🔥

  • martydev1888
    Marty Devlin (@martydev1888) reported

    @SimonRusbridge @SkySports Hes ****** awful