Sky outages and service status in Solihull, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 3 outage signals in the last 24 hours around Solihull, including 3 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Aug 18, 12:25 AM GMT+1.
- Internet (48%)
- Phone (19%)
- Wi-fi (17%)
- TV (11%)
- Total Blackout (6%)
The latest reports from users having issues in Solihull come from postal codes B91 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Solihull, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 18: Problems at Sky
Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Solihull, England
The most recent Sky outage reports came from the following cities: Birmingham, Sutton Coldfield, Solihull, Coventry, Rowley Regis, Royal Leamington Spa, Bromsgrove, West Bromwich, Redditch, Walsall, Halesowen, Kenilworth, Willenhall, and Oldbury.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 18 hours ago |
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Birmingham
|
Internet | 18 hours ago |
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Birmingham
|
Internet | 19 hours ago |
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Birmingham
|
Internet | 1 day ago |
|
Birmingham
|
Internet | 2 days ago |
|
Sutton Coldfield
|
Phone | 2 days ago |
Nearby cities with recent reports
24 recent signals
2 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Evan Davis (@EvanD) reported from Birmingham, EnglandJust had a look at the specs for #SkyGlass. Appears to have no hard drive, so no recording, just streaming and only 3 HDMI ports. That’s an instant “no” from me. Also no satellite socket (to use Freesat when I leave Sky or when the internet goes down). @SkyUK
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Mr__Fitz!! (@Fitzy__1986) reported from Royal Leamington Spa, England@SkySports yet again you fail still think we’re on a relegation battle
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Andy (@Andy_Coney) reported from West Bromwich, England@SkyHelpTeam The issue yesterday (saying resolved) about not being able to connect to a stream on SkyGo is still going on - neither my laptop nor tablet can connect to a stream (live or pre-recorded). My internet is fine (eg iPlayer will stream)
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Richard Harper (@richardharper) reported from Redditch, England@SkyHelpTeam are there issues in Worcestershire? Your checker app says no known issues in my area, yet my broadband is down, and that I need an engineer visit, but won’t let me book one. Is that your way of avoiding your Ofgem obligations?
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Töm Cranmer (@cranmer87) reported from Coventry, England@SkyHelpTeam is there any know issues with Sky services in the CV8 area. Woke up this morning to our Sky Q box showing no signal error and have attempted to turn off and back on at the mains
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KARLITTO⚡️ (@KARLFZONE) reported from Solihull, England@SkySports @iamtomskinner Who is this geezer kin talentless eejut , he belongs selling shizz from a suitcase on portobello , get rid sky your cred is dropping faster than the food down his jacket .
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Kerry Poulton (@kerrypoulton13) reported from Redditch, England@SkyUK is there an issue with calling out from mobiles
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Jules (@falmouth_wolf) reported from Willenhall, England@SkyHelpTeam @i_am_bmiller Pointless saying to do that. Just says there's no problem. But there clearly I'd as so many people across the country are experiencing either no broadband or it dropping in and out. I've had nothing for hours.
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Becki Davidson (@Becki_Davidson_) reported from Birmingham, England@SkyUK Hey waited in all day for an engineer - got a text to say he can’t get access, he’s gone to wrong address - apparently you can’t call him back, now no engineer till 17th ???? 20yrs a customer of yours, no TV at all, £120pm NOT IMPRESSED ... call centre completely unhelpful
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Antonia Fray (@Antonia_Dobson) reported from Redditch, England@McgloneFiona @SkyHelpTeam This is exactly my point - your customers expect some sort of communication - if I was working from home today I would have been totally lost - Sky you need to do better in regards to communicating - we pay for the service so tell us when it’s likely to be up and running
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Steve Bickley (@BickleySteve) reported from Willenhall, EnglandHow **** @SkySports have adverts on a PPV event #MayweatherPaul
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Cy Stephens (@Cy_Go_Hard) reported from Birmingham, EnglandNow I've left @SkyUK after trying to make contact for over a month. @SkyHelpTeam your service is is amazingly bad. I will go with another.
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Nathan Kerr ♛ (@nate_kerr) reported from Redditch, England@leighbowers @SkyUK @SkyHelpTeam Honestly 💩 !! This along with every time we have a bad down pour the internet crashes 😑…need some fibre optic to the box in my life !!!! And some semi decent customer service …gotta be better than none at all!!!
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Sunil Hans (@SunilHans1) reported from Birmingham, England@SkyHelpTeam Can I DM you my details and please can you try to give me some kind of update as I have no faith in calling in. I have done this on numerous occasions and no one can give me any time scales or an update as to when I will get internet service again. I have had to pay for more data
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lisa (@misslmassey) reported from Birmingham, England@SkyHelpTeam Day 4 and still no internet. When will this be fixed? I think we’re now beyond your engineers are working to fix it. What is the issue. Why isn’t it resolved after 4 days?
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Mark Hulme.💀 (@MarkHulme_) reported from Willenhall, EnglandAnyone in the West Midlands area currently on Sky Mobile people? Thinking about switching to them, but don’t wanna bother if the signal and service is ****!📱💩🤨 #Sky #SkyMobile @skytv @SkyHelpTeam
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Matt (@Udders38) reported from Halesowen, England@skyhelpteam Hi, trying to redeem my free Apple TV with the VIP app - have logged in from the redeem link using my Apple ID, get sent to the T&C page but no option to accept so I can't go any further. I try to click on the support option in the VIP app and nothing happens...
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Mr Disingenuous (@garybarrows8) reported from Birmingham, England@SkySports Great feet crap shot! Lucky to score
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AlanWBA (@AlanYeomans9) reported from West Bromwich, England@SkySportsBoxing @SkySports @keiran_wwfc bro wtf is this guy doing
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Maggie (@magsfoxyloxy) reported from Solihull, England@SkyHelpTeam @RachelTillman87 We have the same issue and are in Solihull. Seems to be across Birmingham and Solihull. It’s an Openreach issue apparently
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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WhyAmIBored (@WhyAmIBored2) reported@cxdi55 @skytv @SkyHelpTeam everyone who complains about new customer pricing needs to have a good think every once in a while. it's an OFFER used to INCREASE customer numbers. same happens with many different services.
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LeedsLadSam (@LeedsLadSam1) reportedIf anyone’s @virginmedia red button plus channels aren’t working for the football the best thing to do is login to the sky sports app/website. Click login with virgin media. Once logged in you can watch the games. 👌🏼 #virginmedia #skysports
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Rachel Victoria Lee (@VLee2280) reported@SkyHelpTeam 5 phone calls and my bills are still wrong. Can anyone help or direct me to the complaints team please
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Steven 🏴 (@seernevets) reported@cxdi55 @skytv @SkyHelpTeam Exactly the same as me but also with their TV service. Quoted me a price, then couldn’t actually honour it. Spent a week or so ringing to try and get the deal to be told no. Left and never looked back. TV services are overpriced. Their broadband felt throttled all the time. Leave
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OriginalCrackfox (@SteveGrange77) reported@cxdi55 @skytv @SkyHelpTeam Don't engage in the "we can reduce your price nonsense". Cancel. Wait for the offers to start popping up on the MySkyApp. NEVER accept the first offer, always reject the "this is the best deal" offer eventually they will drop their pants to try and keep you.
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Boro (@stevecook1982) reported@cxdi55 @skytv @SkyHelpTeam Leave and let someone else in your household become a new customer- thank me later
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Wes Bez (@WesBez) reportedWe have already seen the stuttering and we have not even seen kickoff. More sound issues too!!! @SkySports @NOW
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Kevin Mclean (@KevinMclea53084) reported@SkySports That sky sports on the Now TV is unwatchable it’s buffering worse than last season I’m going to cancel it
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Sebastian Kent (@Roy_Kent23) reported@SkySports Como trying the “we can fix him” bit with Delap, fair enough.
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Shaun (@actionjaxon666) reported@cxdi55 @skytv @SkyHelpTeam A 14 year Sky contract is incredibly below average. Means **** all. You’re not a hostage either - you’re choosing to be, loyalty rarely pays; move your broadband to another company.