Sky Outage in Solihull, England

@SkyUK your help and support email response time is awful 2 months I've waited for a reply and sent 3 emails.

@SkyHelpTeam Hi, I am wondering if you could help me with this, I am Deaf & notice Sky announced new on demand is Sports Documentaries. There is plenty that I would love2watch, but what push me off is 99% of it doesn’t have subtitles. Can you explain how you going to solve this?

@NOWTVSport pissed off with this now! Bought monthly SkySports pass, watched one game two weeks ago, it’s still valid but I can’t watch anything via the NowTV app!!! If you don’t answer me then I cancel my subscription because I’m throwing money away!! #fools

@SkySports please please no more of that awful female commentator on PGA golf The Heritage. I am having to watch it with the sound off. Surely you are able to recruit renowned players or people with serious golf experience . No more please it’s bloody awful

@SkyUK has really gone down hill with their #poorcustomerservice they now ignore you days on end if your lucky to get a reply from @SkyHelpTeam at all 😡😡😡 Had my DM ignoree had tweets ignored this is beyond poor time to consider subscription

Oi @SkySports you’ve clearly never been to the hawthorns. There is never normally this much noise from the home fans

Oi, @SkySports you’ve clearly never been to the hawthorns, there is never this much home crowd noise.

@AirtimeJohn @SkyUK @AVFCOfficial I had to hang on for 3 hours in the chat option

@SkyHelpTeam Another one of those stupid updates. Mate of mine not too far from here (that's probably irrelevant) did it in 3 hours 😞

All season ticket holders should have access to watch their teams home games in my opinion. Poor effort from @premierleague @skysports and @btsport. And yes I know they don’t give a ****!

@SkySports This was genuinely one of my worst football experiences, funny before the game though

@SkySports @SkyCcfc So sad to see if it happens. No club should be allowed to go under. Government gonna have to do something because they are the only ones to help and stop the clubs for a bury situation happening again. Can’t see the EFL, FA, etc helping them out

@SkyHelpTeam no internet, again. Awful, awful service.

@badmandan86 @_MrMH_ @damo5oasis @SkySports No football is not essential. That is the dumbest shit you could ever say ffs

@mkethechange @virginmedia That sucks Im with @SkyUK it is pretty consistent.

@SkyHelpTeam my internet hasent been working properly all day could i have some help with this please

@B6Nigel @premierleague @SkySports @BBCSport @talkSPORT Bbbut the Vile won’t go down if the season is scrapped....

@SkyUK your broadband is terrible. That is all. Thanks for making me waste my money.

@SkyHelpTeam The whole area are experiencing problems with Sky Broadband.

@OpenreachHelp please explain why your team simply isn’t communicating with each other we’ve been with out @SkyHelpTeam broadband now for 10 days! Spending £££ on mobile data, no form of compensation no idea when the internet’s back absolute shambles of a service!! Unbelievable!

@SkyHelpTeam I can only tweet this because of my phone data. switching to @SkyUK was the worst decision ever. such poor quality service. I’m definitely switching back to BT

@SkyHelpTeam why is my network so poor after 11pm everyday? I can’t use my WiFi because of low bandwidth every day yet I’m paying a hefty bill every month. what is going on?

@SkyUK Cinema never have films I want to watch and @PrimeVideo always want to charge for them.

Guys I’ll be giving out the times in which the video will be out: - England 12:00pm (BST) - eastern time 7:00am (ET) - Germany time 13:00pm Sorry for delay All blame goes to my terrible internet connection @SkyUK for giving me the worst experience of network I’ve ever had.

@SkySports Maybe he should have concentrated on the game rather than a symbolic gesture that means **** all

@SkyHelpTeam I've also done all the connect it with the ethernet cable, and take off the filter and plug in direct, and unplug the phone, and plug direct into router, but it's not here, it doesn't help? That's why you said you'd optimise the line

@cookier316 @CamMirto @SkySports Salah has never ever dived, remember that

@SkyHelpTeam sort your **** out clear problem with sky q mini box’s use as a hotspot, relays awful connection and no way to disable it as a booster, multiple people with the same problem, poor once again

@prasiet @skysports_bryan @SkySports Because the officials have never kicked a football. During sports at school they were in knitting classes.

@paulmichelle78 @skysports_bryan @SkySports I know it isn’t. They don’t give a **** about what the fans want or how fair it is. I hate it. ******** officials helping **** head officials