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Sky outages and service status in Solihull, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 2 outage signals in the last 24 hours around Solihull, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 25, 3:38 PM GMT+1.
  • 59% Internet (59%)
  • 28% Wi-fi (28%)
  • 6% TV (6%)
  • 4% Total Blackout (4%)
  • 1% E-mail (1%)
  • 1% Phone (1%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 25: Problems at Sky

Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Solihull, England

The most recent Sky outage reports came from the following cities: Birmingham, West Bromwich, Oldbury, Walsall, Sutton Coldfield, Coventry, Smethwick, Redditch, Solihull, and Wednesbury.

CityProblem TypeReport Time
Birmingham Internet 3 hours ago
Birmingham Total Blackout 13 hours ago
West Bromwich Wi-fi 3 days ago
Oldbury Internet 3 days ago
Birmingham Internet 3 days ago
Birmingham Internet 3 days ago

Nearby cities with recent reports

Birmingham

12 recent signals

3 hours ago
Oldbury

2 recent signals

3 days ago
Walsall

2 recent signals

3 days ago
West Bromwich

1 recent signals

3 days ago
Sutton Coldfield

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • MrWood1990
    Mark Wood (@MrWood1990) reported from Birmingham, England

    @SkyHelpTeam hey can you help me what's your number because you have cut my mom service off

  • bobyiddo
    bob green (@bobyiddo) reported from Coventry, England

    @SkySports Your after match analyst of the spurs game has been a bloody disgrace , you’ve just lost another customer

  • SOTV_1982
    David Middleton (@SOTV_1982) reported from Birmingham, England

    When your broadband is forever dropping out resulting in engineer visits, then @SkyUK email you telling you they’re upping the cost. Absolute joke increasing the cost with no extra service provided!!

  • misslmassey
    lisa (@misslmassey) reported from Birmingham, England

    @SkyHelpTeam Your website still says ‘couple of hours’ A more accurate time frame is needed for people to plan their lives. Working from home is an issue with no internet. The communication from your end has been very poor. Are we talking months here ? Weeks ?

  • NigelWilkie
    Natty Nige (@NigelWilkie) reported from Birmingham, England

    @IanWright0 You're a hypocrite sucking up to Lineker. Where was your support for the lads who were sacked from SkySports?

  • LadFromTheBlues
    Lad from the Tilton (@LadFromTheBlues) reported from Birmingham, England

    @SkyHelpTeam It seems ok this morning after rebooting but every night the WiFi signal to internet is broke for at least an hour this has been happening for at least 2 weeks

  • richardharper
    Richard Harper (@richardharper) reported from Redditch, England

    @SkyHelpTeam are there issues in Worcestershire? Your checker app says no known issues in my area, yet my broadband is down, and that I need an engineer visit, but won’t let me book one. Is that your way of avoiding your Ofgem obligations?

  • falmouth_wolf
    Jules (@falmouth_wolf) reported from Willenhall, England

    @groomtings My sky's down but @SkyHelpTeam swear blind it's fine. Intermittent data through @EE but can't send messages or make calls.

  • edmundmlawrence
    Edmund Lawrence (@edmundmlawrence) reported from Coventry, England

    @SkyHelpTeam it’s appalling hard to get any support from your website….why do you make it so difficult to speak to real people?

  • kerrypoulton13
    Kerry Poulton (@kerrypoulton13) reported from Redditch, England

    @SkyUK is there an issue with calling out from mobiles

  • arn_fm
    Arn but football (@arn_fm) reported from Bromsgrove, England

    @SkySports Couldn't turn down the chance to earn that much money

  • Antonia_Dobson
    Antonia Fray (@Antonia_Dobson) reported from Redditch, England

    @McgloneFiona @SkyHelpTeam This is exactly my point - your customers expect some sort of communication - if I was working from home today I would have been totally lost - Sky you need to do better in regards to communicating - we pay for the service so tell us when it’s likely to be up and running

  • SunilHans1
    Sunil Hans (@SunilHans1) reported from Birmingham, England

    @SkyHelpTeam I don’t expect anything anymore from Sky. Been a customer for over 20 years….makes me think why.

  • Andy_Coney
    Andy (@Andy_Coney) reported from West Bromwich, England

    @SkyHelpTeam The issue yesterday (saying resolved) about not being able to connect to a stream on SkyGo is still going on - neither my laptop nor tablet can connect to a stream (live or pre-recorded). My internet is fine (eg iPlayer will stream)

  • _Hmedds
    H (@_Hmedds) reported from West Bromwich, England

    A little bit of bad weather and my internet just don’t work. It’s 2021 @SkyUK are you not embarrassed??

  • LizzieGreensill
    LG (@LizzieGreensill) reported from West Bromwich, England

    @SkyHelpTeam any ideas as to when broadband will be working again? It’s been down since last night. B71 area.

  • olivegamestudio
    OliveGameStudio (@olivegamestudio) reported from West Bromwich, England

    @SkyHelpTeam my broadband just went down at 11pm this evening. The usual amber middle might. B68. Rebooted and did the usual checks but no such luck.

  • sgates75
    Steven gates (@sgates75) reported from Romsley, England

    Souness don’t half talk ****, he may need to get checked for dementia @SkySports #TOTCRY

  • gm7103
    Garry mills (@gm7103) reported from Coventry, England

    @SkyHelpTeam hi, internet has been down in CV2 all day, what’s going on?

  • danielbelcher
    Daniel Belcher (@danielbelcher) reported from West Bromwich, England

    @SkyHelpTeam The broadband in our street has been down again tonight for 4th time in 10 days. Can you find the route of the problem please?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • DanielTStocks
    BoudaSmoke (@DanielTStocks) reported

    @jammierooroo @SkyUK I'm not trying to be a **** here, but when they said, "Hi, I'm X from Sky...". She couldn't hang up the phone?

  • ThudVisa
    Crimson King (@ThudVisa) reported

    @jammierooroo @Nelia23893053 @SkyUK You yourself must be sick in the head spending 1300 quid a year on watching woke/ celebrity/ lefty shite on TV, never mind your MIL. No sympathy whatsoever. £25 a week for **** sake.

  • Blakely1970K
    Kelly Blakely (@Blakely1970K) reported

    @jammierooroo @PetuniaSmith6 @SkyUK This is what they do,their customer services are really pushy and come across as very intimidating.Before you know it you are talked into taking a package that you dont want or need.Tried the same with my brother in law who has a learning disability,easy prey unfortunately.

  • DroffoJ
    DroffoJ #JusticeForMalkiRoth (@DroffoJ) reported

    @jammierooroo @lisareality1 @SkyUK Just cancel the contract. There’s a 14 day cooling off period!

  • DavidJa51216245
    The Music Man (@DavidJa51216245) reported

    @jammierooroo @SkyUK No ********. They dont even call when youre out of contract as it goes to a rolling contract. They NEVER call. It was either a scam or you're talking ****. I suspect the latter to push an agenda

  • David64440867
    David (@David64440867) reported

    @jammierooroo @SkyUK Isn't there a "cooling off" period to allow you to cancel?

  • dalot_diog57679
    Diogo dalot (@dalot_diog57679) reported

    @talkSPORT @SkySports @NOW Big retard can’t form his own opinion and has to read it off the screen

  • DavidJa51216245
    The Music Man (@DavidJa51216245) reported

    @jammierooroo @SkyUK No she didnt. Nothing from sky. Sky never make these 'cold' calls so stop talking crap

  • Michael_LFC78
    🅼🅸🅽🅶🅻🅴 (@Michael_LFC78) reported

    @SkySportsPL Shocking! This is why I’m not subscribing next season ! @SkySports is so bad now! Why would anyone care about these people or their opinion?

  • GeoffPrice2
    Geoff Price (@GeoffPrice2) reported

    So sorry to hear this. SkyUK are very demanding. I’ve had problems with them too. Very bad senior management I’d say.