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Sky

Sky Outage Report in Solihull, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Solihull come from postal codes B91 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Sky

Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Solihull, England

The most recent Sky outage reports came from the following cities: Birmingham, West Bromwich, Walsall, Oldbury, Solihull, Smethwick, Coventry, Sutton Coldfield, Wednesbury, Royal Leamington Spa, Halesowen, Warwick, Kenilworth, Bromsgrove, and Willenhall.

CityProblem TypeReport Time
Birmingham Internet 11 hours ago
Birmingham Internet 12 hours ago
Birmingham Wi-fi 20 hours ago
Birmingham TV 1 day ago
West Bromwich Internet 1 day ago
Birmingham Internet 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • garyptaylor
    Gary Taylor (@garyptaylor) reported from Meriden, England

    @SkyUK Hi what’s the best number to call to change my package? Haven’t had a new box or any new service offers in like 4-5yrs and paying c. £150-200 per month, would have expected you guys to be all over me. Can I get a call back? Your online chat isn’t available ...

  • JonCastle71
    Jon Castle (@JonCastle71) reported from Coventry, England

    @SkyHelpTeam ....and you continue to ignore the issue surrounding the potential customer data breach which is separate to the call. Hence the report to ICO. Directing people to call screening services and Action Fraud may stop the calls, but don’t deal with any possible underlying breach.

  • Coventry_PUSB
    Dan (@Coventry_PUSB) reported from Coventry, England

    Spoke about Bournemouth. Spoke about Covid and its damage to football. Are you forgetting to someone @SkySports

  • ibaird73
    Ian Baird (@ibaird73) reported from Birmingham, England

    @nowtv Can’t access my day pass to Sky Sports. Rebooted everything. Other passes are working fine. Others seem to be having issues with @SkySports too! Help!

  • JonCastle71
    Jon Castle (@JonCastle71) reported from Coventry, England

    @SkyHelpTeam customer services are most patronising and unhelpful people on the planet. When @RoyalMailHelp screw up, and I have to fix everything when it’s down to Sky and Royal Mail to fix, a little degree of common sense and flexibility appreciated!

  • MrsSehra
    Manny Sehra ✞ (@MrsSehra) reported from West Bromwich, England

    Hi @SkyHelpTeam. Our WiFi has suddenly gone off. Intermittently shows it’s on but cannot connect to it. Are there issues in the Oldbury, West Midlands area?!!

  • h_maguire
    Heather Maguire (@h_maguire) reported from Bromsgrove, England

    @SkyUK why can’t I get in touch with anyone for help I’ve been online and cans find an answer

  • alarno69
    Alan Batchelor (@alarno69) reported from Coventry, England

    @SkyHelpTeam Hi can you let me know how I cancel my complete waste of time broadband as you cannot get through on phone now and no option of cancellation on app

  • nobby101a
    Michael Hinde (@nobby101a) reported from Solihull, England

    So my internet been down 20 hrs. @SkyHelpTeam sorry about that well send someone out Sunday 5 days later oh and we’ll refund you a £5. Well shove it time to move on. Bloody disgrace @SkyUK

  • JonCastle71
    Jon Castle (@JonCastle71) reported from Coventry, England

    @SkyHelpTeam Thanks for responding guys! 10 day turn around for @RoyalMailHelp to respond....installation on Saturday! To be frank, don’t see why I have to do the leg work on resolving this, I’m only a customer after all.

  • lukiee
    Luke T (@lukiee) reported from West Bromwich, England

    @SkyHelpTeam I’ve had an email to say my complaint has been closed yet 6 weeks later I still have no broadband and nobody has called me how can I speak to the complaints team

  • jonah_rocks8
    Alex Jones (@jonah_rocks8) reported from Coleshill, England

    Get sounds off TV... he’s a terrible pundit, isn’t analyzing the game just moaning about everything. Absolute scumbag! #avfc #SkySports

  • jonscott1980
    jonathan scott (@jonscott1980) reported from Solihull, England

    @SkyHelpTeam I am having issues getting to speak to someone I have sent a DM can someone assist?

  • TrevLakin
    Trevor Lakin (@TrevLakin) reported from Birmingham, England

    Biggest turn off for me after watching the Blues victory today was the presenter! Wtf was that? I’d even go as far as to say @SkySports have lost the plot with Sports presenters and football pundits! Good result though!

  • Andy_Lane_
    Andy L. (@Andy_Lane_) reported from Solihull, England

    @SkyHelpTeam Hi, broadband has gone down in Solihull. I assume you’re aware?

  • SamH_84
    Sam (@SamH_84) reported from Solihull, England

    Fix the ******* sound @SkySports

  • Michaelwh24
    Michael whitehouse (@Michaelwh24) reported from West Bromwich, England

    @chrislepkowski @PaulBayliss9 @SkySports needs standing down full stop.

  • bjlufc
    Bobby Joyce (@bjlufc) reported from Coventry, England

    @SkySports Well The French Open is just awful viewing without a crowd although when there are people they are often just reading their paper...

  • JonCastle71
    Jon Castle (@JonCastle71) reported from Coventry, England

    @SkyHelpTeam looks like @RoyalMailHelp are lying about delivering my new SkyQ box.....they say delivered, but I’ve been in all day, and no delivery....and no card. Can’t afford to wait 20 mins on hold for Royal Mail Customer Services to make theft complaint....

  • sarahrobbo11
    Sarah Robinson (@sarahrobbo11) reported from Birmingham, England

    Dear @SkySports, please quit apologising for “any bad language we may have heard”. It’s a football match and we are all grown ups!!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • mike_robbo91
    Mike (@mike_robbo91) reported

    @SkyHelpTeam @SkyHelpTeam well he never came. Brill. Thanks for wasting my afternoon

  • scottiec21
    Scott Carnall (@scottiec21) reported

    @SkyHelpTeam Which I already did and because my line speed is 40Mb and I had 20 devices connected this is what you deemed to be the problem. Only issue is even being directly connected to the router with a Cat6 cable on the sky q box the other day we struggled to stream full HD from Disney+

  • Abbytaubs
    Abby T (@Abbytaubs) reported

    @SkyUK we have just had sky installed and the engineer has finished but it is not working. We have been trying for an hour to get through on the phone but it keeps disconnecting. Please can someone urgently help

  • Topcatsmith
    Matthew Smith (@Topcatsmith) reported

    @SkyHelpTeam Both boxes cannot access the internet at all. Both connect via wireless and our wireless is working as it’s connected and working on other devices in the house. The mini box also cannot connect to the main Sky Q box because of the wireless issues

  • Abbytaubs
    Abby T (@Abbytaubs) reported

    @SkyHelpTeam we have just had someone come to install sky. He has left as he said it was done and it’s not working properly. We have tried to call for over an hour but the phone keeps getting cut off. Please can someone urgently help us

  • fuse7777
    Dave Firth (@fuse7777) reported

    @SkyHelpTeam Tried that. 45 minute wait due to staff training. Fantastic service that! Don’t worry, my contract is up so I have plenty of options.

  • SteelTaylord
    Andy Taylor (Socially distant since 1987) (@SteelTaylord) reported

    @scottiec21 @SkyHelpTeam I click on contact us and it either sends you in circles, doing menial tests with no option for extra help when they don't work or tell you to go on sky community. Apparently their customers will help.

  • Jonathan500000
    Jonathan (@Jonathan500000) reported

    @SkyUK @SkyHelpTeam Whats The Problem BT23 4XF

  • GBOR11879
    GBOR (@GBOR11879) reported

    @jonmikesav8 @SkySports are doing the same already, I wonder had the narrative be the same had he gone to Citeh!!! They just cannot help themselves

  • fatchef71
    Chris MacDiarmid (@fatchef71) reported

    @SkySports Thank **** I don’t subscribe to sky sports! Waste of money watching these 2 bigoted wannabes