Sky Outage Report in London, England
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in London come from postal codes SE14 , NW6 , EC1N , SE13 , NW10 , E13 , NW2 and SE10 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
Problems in the last 24 hours in London, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at Sky
Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (46%)
- TV (30%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near London, England
The most recent Sky outage reports came from the following cities: London, Hammersmith, Ilford, City of Westminster, Harrow, Fulham, Croydon, Camden Town, Southwark, Stanmore, Hackney, Newham, City of London, Brentford, and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 15 hours ago |
|
London
|
Internet | 20 hours ago |
|
Hammersmith
|
Wi-fi | 21 hours ago |
|
London
|
Internet | 22 hours ago |
|
London
|
Internet | 23 hours ago |
|
Ilford
|
Internet | 23 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Stephen Hines (@hines_stephen) reported from Camberwell, England@SkyHelpTeam I reached out direct to Openreach who have a more proactive customer service team. They have an engineer at the house now, despite you failing to contact me....
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DreamLion1986 (@DLion1986) reported from Stratford, EnglandCannot wait for another team besides liverpool to win the league level of sponsership by @SkySports is ridiculous and ******* stupid and feels worse when you come from a tv background
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David Britten #RenewParty (@dbritten) reported from Wandsworth, EnglandAwful #CustomerService @SkyUK you managed to cut off my Sky. Engineer attended to update SkyQ,failed due to council regulations, told throw away Q card keep old one(3 months ago).Today viewing card error, as I had not installed new viewing card to Old system.3 days wait new card
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Andy 🏊🚴🏻🏃 (@andylockran) reported from Walthamstow, England.@SkyHelpTeam please can I have some help. I booked an engineer for a home move on the 4th November - a guy turned up on the 4th Dec and then left me. I’m still without TV and next appointment is 6th Jan. Wouldn’t mind so much but was told I’d get an earlier date
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Nick Watts (@NickW2108) reported from West Molesey, England@SkyHelpTeam having broadband issues and the link to test on your website appears to be broken. Help please!
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Stephen Hines (@hines_stephen) reported from Camberwell, England@SkyHelpTeam I did, and then spent an hour talking to someone on the phone, who offered me an engineer next week. not an acceptable level of service
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🏴BARRY AMBROSE 🇬🇧 (@bazmanspurs) reported from East Ham, England@LeeMilts1882 @SkySports It will never change mate
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Andy 🏊🚴🏻🏃 (@andylockran) reported from Walthamstow, England@SkyHelpTeam Can you please cancel my order?
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Andy Gilmore (@AndyLondon43) reported from Barnet, England@SkyHelpTeam got no signal on my HD+ box. Nothing on input 1 or input 2. Have you an outage?
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Scott Mulligan (@scott_mulligan_) reported from Camberwell, England@Jimmy_flats @Billy__Piper @SkySports I know he’s rattled because he won’t take my bet. He knows I’m good for it, he’s just talking **** by talking about some weird circle
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COLFESeconomics (@COLFESeconomics) reported from London, England@SkyHelpTeam Why direct me to article about compensation for total loss of service when I’ve said many times it’s an intermittent problem? I need to be able to rely on broadband which I currently can’t.
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Peer (@peeraditya23) reported from Poplar, EnglandFell asleep in the first half of the Manchester Derby. First half includes a millennia of passes. No structure whatsoever. But @SkySports want beautiful football with zero goals so they’d end up inviting Jose to live rent free in their damn heads. #MUNMCI #Derby #SkySport
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COLFESeconomics (@COLFESeconomics) reported from London, England@SkyHelpTeam No Christmas Eve #StarWars as broadband not working; thanks @SkyHelpTeam
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max wallis (@maxwallis11) reported from Croydon, England@SkyUK disgraceful service - customer for 25 years plus - last 8 years no wifi in 4 rooms - continuous loss of signal - no full use of recordable boxes - recently visited by engineer - no help - half the speed - and now a big leaving bill !!! JOKE !
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COLFESeconomics (@COLFESeconomics) reported from London, England@SkyHelpTeam So you don’t live up to your name @SkyHelpTeam! There is nothing you can do? Offer an engineer an hour of overtime? This problem doesn’t seem insurmountable!!!!!!
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Pasha (@Mr_ISC) reported from Wandsworth, EnglandDear @SkyHelpTeam I want to speak to someone about my recent switch to broadband. It’s not working nearly as well as you sold but now it seems impossible to speak to someone again. Your ability to have an advisor available for sales and then nothing after is beyond frustrating
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Stephen Cockburn (@StephenCockburn) reported from Bexleyheath, England@SkyHelpTeam What’s the telephone number to call to speak to someone about broadband? I’ve an issue with the booster box you’ve provided.
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Paula hammond (@Paulaha21043676) reported from Lambeth, England@SkyHelpTeam please could you tell me how I can make a complaint.
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Nick Wright (@nickwright56) reported from Walthamstow, England@SkyHelpTeam hi, BT Sport has just disappeared from my subscription. I just spent 30m to speak to someone in cust service who then transferred me to the Value Team - who aren’t working today! How can I get someone to speak to me about this without having to call and wait again?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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ongarhammer⚒ (@AnthonyMelman) reported@SkySports Anything on sky about the anti Semitic garbage the Celtic Israeli player has had after the old form game from his own support? Any banners on screen or on shirts against anti semetism ! No , I didn’t think so , blm is to trendy for you not to bend over
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Natalie (@xNatx89x) reported@Bigmout84234732 @SkyHelpTeam Yeah I’m going to do same, no ones bothered when you have a problem, really is shocking internet 😒
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Bryan Metcalfe (@Bryanmetcalfe) reported@SkyHelpTeam - Sky saying that broadband not available at my son’s new address yet current owners have Sky Superfast! Cannot get thru to customer service and have tried to order Tv/broadband bundle twice today without any joy. What do we do next?
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Ian Elliot (@IanRElliot) reportedWith BBC offer I think internet companies like @SkyHelpTeam and @bt_uk need to offer a basic lockdown length specific cheap internet package with school work and shopping sites free to use. Help where you can
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Philip Cameron Swales Esq. (@philswales) reported@shirtytrish @SkyHelpTeam Play the ******* game, Sky. Cancel this now. Be better than this.
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Alan Curley 👍😁👍 (@alanpmcurley) reported@SkyHelpTeam is this help line for Sky Ireland as well?
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jimmywood (@jimmywo47291122) reported@SkySports Stop ramming down our throats couldn’t give a toss for blm
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Lee (@ffswhy) reported@SkyHelpTeam 35 minutes listening to crap music now....
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Ota Benga (@MmuiWabatho) reported@R_LeeErmey @SkySports you never see black people being kiled by white police officers. I wonder you would have seen during slavery.
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pain, just pain (@Ploqzyy) reported@SkyHelpTeam is something going on at the moment? I’ve done countless speed tests and they all say my internet is very fast but I cant load anything on my phone 80% of the time, my ping in-game is very high, and my connection to game servers and parties is awful.