Sky outages and service status in London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 7 outage signals in the last 24 hours around London, including 7 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jun 8, 6:42 PM GMT+1.
- Internet (69%)
- Wi-fi (17%)
- Total Blackout (5%)
- TV (4%)
- E-mail (3%)
- Phone (1%)
The latest reports from users having issues in London come from postal codes SE14 , NW6 , SE13 , EC1N , SW16 , E13 , NW10 and E2 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in London, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 8: Problems at Sky
Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near London, England
The most recent Sky outage reports came from the following cities: City of London, London, and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
|
TV | 30 minutes ago |
|
London
|
Internet | 10 hours ago |
|
City of Westminster
|
Internet | 15 hours ago |
|
London
|
Internet | 17 hours ago |
|
London
|
Internet | 17 hours ago |
|
London
|
TV | 20 hours ago |
Nearby cities with recent reports
3 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Sandra McKay (@nistasan) reported from London, England@SkyHelpTeam hi our broadband is down - orange light on hub for Internet. Any known issues in se23? Done the online diagnostic with no joy. Thanks.
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QE4 (@QuigleyE4) reported from London, England@mrhunt4 @SkyHelpTeam @TheRealSitts Yes The Apprentice, Start in Hendon then on Vic Embankment going the other way must be the PHVs , they do get it right when the contestant is sacked and at their most vulnerable/sad/Broken , they use a Licensed Taxi Driver to get them home
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Bill the Butcher (@IbroxMole) reported from City of London, England@SkySports can we please get Andy Walker to **** from commentating on @RangersFC games. He literally is incapable of being impartial where Rangers are concerned.
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Lynn rr71 (@LynnRr71) reported from London, England@SkyHelpTeam any idea how I originate a complaint against sky mobile?
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Gaishey (@gaishey) reported from London, EnglandI believe the ball went out however #var and #PremierLeague are now frantically sorting it so this never happens to Man Utd themselves in a game, and not surprisingly @SkySports haven’t done a Hawkeye type angle and only show the behind goal views which only prove so much
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Vialli's Chelsea FC (@VialliChelseaFC) reported from City of London, England@benjamincfc_ @skytv @SkyHelpTeam His box has been getting a configuration message since yesterday - tried to reboot while I was on the phone. Tried taking the card out, none of it works.....box is still showing no picture but no message of no satellite signal
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Truda Spruyt (@TrudaSpruyt) reported from London, EnglandJust having the worst kind of Kafkaesque nightmare with @SkyHelpTeam - hours and hours and hours wasted trying to upgrade broadband and no further forward
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Shaheer (@shafeez87) reported from City of London, England@SkyHelpTeam Yes, I did at 11:55am. The service, however, is SO slow that I’ve only just managed to get through security and speak to a person. @SkyUK customer service never disappoints! 😉 @Ofcom
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Mark S (@Mark_BarkingFC) reported from London, England@SkyHelpTeam Need more help here William , test says everything is fine , tv box says no connection, tried the reboot no joy
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Shaheer (@shafeez87) reported from City of London, England@SkyHelpTeam Sure, I know that. Doesn’t change the point though that I’ve spent nearly a day and am nowhere close to getting my query resolved. The bureaucracy won’t dent my perseverance though to get a solution. @Ofcom @SkyUK
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linda holmes (@pussinpjs1) reported from London, England@SkyUK Thanks but I have just got my account so can't really change. The TV is the problem as its old and does not have the HIMIDI connection
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Micky_k (@Mr_K1985) reported from London, England@SkyHelpTeam Do you believe that's an exceptable answer? That I have to chase a service I pay for to find out if your fixing your issue, is this problem being fixed currently? If so what Is the approximate time frame?Also will my bill reflect the downtime this provider had given me?
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Moozer (@FrooMoo) reported from London, England@SkyHelpTeam We pay you for a service and we are not getting it. I don't care if it is you or Openreach. I just want someone to give me back my broadband.
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Jacqui Lowe (@jacquilowe) reported from London, England@SkyHelpTeam No B/band since 30th, team say system won’t let them book engineer ‘because it’s an outage’. Know this is resolvable because engineer visited neighbour on 31st - fixed in 5 mins flicking switch on the road.
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Melz {Dexta’s Wifi} 👑🇯🇲 (@MelzDee) reported from London, EnglandWhen I’ve have “no satellite signal’ for 3 days now and @SkyUK @SkyHelpTeam tells me the next available engineer is the TWENTY THIRD OF MARCH. If I receive a bill for those 4 weeks without TV there’s gonna be a problem 🙃
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Inga Davis-Rutter (@IngaDR) reported from London, EnglandJust moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! 😖
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Alan Vincent (@Huskymannia) reported from London, EnglandWow 2 former @LFC players defending and trying to support and improve MUFC with blinkered Gary Neville oblivious to the fact MUFC were shite lol #MANLIV #Salah #SalahForBallonDor @SkySportsPL @SkySports
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Malachi Beckford (@BeckfordMalachi) reported from London, England@SkySports This is never a red card everything look worse when you slow it down
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Matthew Caputo (@MatthewCaputo_) reported from London, England@EvanJames @SkyUK Legit!!! The line in SE London is just diabolical.. Why are we paying so much for such a terrible service!! And I’ve just upgraded to Sky Q and faster broadband... 💩
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Shane Gillespie (@ShaneGillespie) reported from London, England@charlotte19831 @SkyUK @BorisJohnson @SkyHelpTeam @SkyNews @BBCNews They are bloody useless, wont get a manager to call us and won’t do anything to help.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Carl (@officialnucky) reported@CoralWeezer @SkyUK Why are you stalking my profile you sad little spastic, hiding behind some ******* stupid flag Irritating little **** Get a life you mongy little ******
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Jordan (@JordanWebber96) reported@_SCFCBEN @onlyswanss @SkySports Why not? Could be a good route for us to go down. Knows our club very well. We’ve had some poor sporting directors, but I think he would be a good fit here in that role.
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Todd (@toddmcaleer) reported@Zuffa_Boxing @SkySports @paramountplus You gotta fix the feed on the paramount app. Sound randomly drops out, it’ll lose connection. These are issues that exclusive to Zuffa boxing events. Doesn’t happen with the ufc feeds
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lifes a ***** (@PackmanScouse) reportedNo @PFT_Live on @SkySports again tonight absolutely garbage sky sports we pay all this money & they put ****** Rugby on instead sick of this crap happening #Skysports #shitcompany
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AFC_Murph (@AFC_Murph) reported@femooafc At some point the pendulum has to swing the other way SkySports, TalkSport, and the rage bait online has to get so boring that even the mouth breathers will want something else The first movers on real content will hopefully kill this **** trend once and for all
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liam (@liamsimo95) reported@SkyHelpTeam @bt_uk what broadband services do you offer to new customers? As @virginmedia broadband is **** and repeatedly disappoint all customers, surely won’t be too hard to provide a decent service rather than mediocrity
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TheNewsHound (@TheNewsHound_) reported@SkySports he was never funny, and still is not.
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XITOAX (@xitoax) reported@SkySportsNBA @SkySports Wemby’s own words said it best: he was bad. While 26 and 12 looks good on paper, 6-of-21 from the field and six turnovers won’t cut it against a team as disciplined as New York. He needs to find his rhythm early in Game Two. YaGo.
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nosmh (@nosmh) reportedI still cannot understand why @F1 is allowing @appletv to destroy their product in the USA. All year the gray overlay thing has been an issue and it has still not been fixed, the commentating and pre-race is unwatchable... I have watched one race this season and it was on @SkySports via the AppleTV app, but they don't show the Sky rebroadcast on demand. I missed the race this morning and have no way to watch it. This also impacts my buying decisions going forward with Apple. As if Tim Cook and his merry band of undesirables hasn't already driven the company to a shameful place, this is just another reminder of why my trust in them is gone. There is no reason for any of this. It is a matter of twisted priorities and a lack of basic reasoning skills on their end. It won't change, people will still buy this garbage so why would they care. But for me, I am done.
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Colin Wynter KC (@QcWynter) reportedA big thank you to @SkyUK & @SkyHelpTeam. A bolt of lightning down the side of my house blew up the insides of my broadband router yesterday at around 6pm. I was told 1-5 days. At 9.45 this morning, my new router was delivered. By any measure, that is tip top customer service.