Sky Outage Report in London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in London come from postal codes EC4R, SW8, RM11, SE27, E1, W9, SE26 and SE21.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in London, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Sky
Sky is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near London, England
The most recent Sky outage reports came from the following cities: London, Poplar, Harringay, Holborn, Acton, Leyton, Barking, Thamesmead, Ealing, Croydon, Hackney, Islington, Paddington, Harrow and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Harringay |
Wi-fi | |
| Holborn |
Internet | |
| London |
Internet | |
| Harringay |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Mik Scarlet
(@MikScarlet) reported
from
Camden Town, England
F**king @SkyUK. Phone line is down. Been down for a month. Now without appointment we have an engineer coming around to fix it despite the issue being out if our home & it needing social distancing. Be nice to ring to make an appointment at least. Changing ISP ASAP.
-
Paul McCann
(@BigestPaul) reported
from
Bromley, England
@SkyHelpTeam You know that was 13 hours ago. I'm a Q customer. I've resolved it by unplugging the Q box left it an hour plugged it back in. So while I appreciate the reply 13 hours is of little help
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GerryC
(@gerryn19) reported
from
Islington, England
@SkyHelpTeam I live in London N19. I have no reception. A “problem with your satellite signal.” When will I get picture back pls? How am I to be compensated? ty
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Darren
(@darriekylie) reported
from
Kensington, England
@SkyHelpTeam not one mention of an outage in my area on your feed!!! Frustration is REALLY setting in
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Sarah Martin
(@sarahMwasHudson) reported
from
Bromley, England
@SkyUK want to sign up to your tv and broadband package as I’ve moved was a long standing virgin customer ... but it seems you don’t want new business saying I’m an existing customer (which I’m not) and no response on multiple messages on FB and chat won’t load ...
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Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam I do t know what else to do? Your telephone team also don’t know anything updates at all .... it’s just awful situation!
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Anfield South ⭐️⭐️⭐️⭐️⭐️⭐️
(@jaypayneuk) reported
from
Bromley, England
@SkyHelpTeam hi. I am having broadband problems today and can’t call your service centre as you’re running a reduced help team. How do I contact you and get help?
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Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam Can we escalate this problem pls - this service issue and customer service issue needs resolving - all it would take is a phone call !!
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Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam Pls pls don’t tell me to use your services on the Internet — can someone pls call me to discuss not having internet for over 2wreks and not one piece of correspondence or help from sky WHATSOEVER!.... this is beyond appalling service from a BILLION pound company!!! I am really
-
Nick Beckingham
(@niche27) reported
from
Bromley, England
@SkyHelpTeam hello my broadband has been down since 7am and my app says there’s an outage but I desperately need to work and I have no idea what is going on. Please advise ASAP it’s been 4 hours
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Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam I am now 9 days into no broadband or home phone - I’ve received one update from SkY 3 days ago - still nothing else - it’s quite appalling service if u ask me - just a message saying you’re working on it would suffice just being left in limbo constantly
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Leyla Goodwin-Rose
(@goodwinrose) reported
from
Bromley, England
@SkyHelpTeam what are we supposed to do if we have an issue before 8.30am. My husband has to start work at 7am and he can’t get logged in as we can not get an internet service . Since we joined Sky broadband we have had nothing but issues and it’s so frustrating .
-
Paul McCann
(@BigestPaul) reported
from
Bromley, England
@SkyHelpTeam guys what update was sent out over night. I'm getting This screen does not support HDCP try reconnecting your HDMI cable. Sky appears for a split second then same blue screen
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Clare Connor
(@ClareLConnor) reported
from
Ilford, England
@SkyUK How can I speak with someone, I have 2 issues that can’t be solved online or through Sky app or Sky community Not a vulnerable customer so you won’t put my call through? #complaint #Skyissues #CustomerService
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Clare Connor
(@ClareLConnor) reported
from
Ilford, England
@SkyHelpTeam Don’t have the option to hold the line sadly. My Sky ID is connected to when I was customer with you 8 years ago so can’t do anything now I’m a new customer again and this month my bill is double what it usually is for no reason. Can you advise how I speak to someone?
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Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam This is not an engineer problem - pls pls can some one just call and explain to me what is happening ?
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Darren
(@darriekylie) reported
from
Kensington, England
@SkyHelpTeam so I spoke to someone at broadband who can only tell me there’s an outage in my area 5 days of not being able to work from home is not good they advised to contact Openreach they say speak to u, possible to get any answers on this issue! frustration is setting in.
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Samia Badani 💚
(@SamiaBadani) reported
from
Kensington, England
@SkyHelpTeam Thank you. Still you should work on an entertaining message whilst there’s no signal. Went through the 5 steps and checked with other residents. Fault seems to be communal aerial on our so it’s over to @jjcaspell to send us someone
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Stephen McClay
(@SMcClay29) reported
from
Harrow Weald, England
Obviously @SkyUK ‘s slogan of “believe in better” doesn’t extend to their customer service: after asking to move the date of my installation next week, I expected maybe a couple of weeks’ wait, not October! Oh and I’ll still be charged for it as if it was installed this month?!!
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Darren
(@darriekylie) reported
from
Kensington, England
@SkyHelpTeam 5 days is not good without any service at all?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Bradley
(@celtic196721) reported
@SkyHelpTeam Has anyone in twitter land got anything positive to say about #skyglass Problems after problems, not fit for purpose, rushed out to the public rather than sorting the bugs.
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Paul Agar
(@Paulagar) reported
@SkyUK your broadband service is an absolute disgrace!! I have lost all faith in it and will be trying to leave you and engage a better supplier as soon as I can. Streaming films is impossible. Your diagnostic service says everything is okay, but no devices can access the net!
-
Grady
(@gavingeorge88) reported
@hubb14 @SkySports I think it's more, were ******, were going down. Can you rebuild us?
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Artyom Nadenenko
(@FIFATyoma1) reported
@ftblRaheem @SkySports He got a positive test last Wednesday and is now being removed from the list. God what a stupid headline like who writes like this??? Very misleading indeed
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Sarah 🌼 & Jasper 🐾
(@madcow42) reported
@SkyHelpTeam I’ve received an email to say my Discovery + subscription has come to an end and now I must pay. It gives no details on what that charge is and your website doesn’t tell me either? Can you please enlighten me on the cost & how to cancel if I choose? Thanks
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Eddie
(@Eddie00__) reported
@SkySports Poor poor guy
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Lisa
(@LisaGeorgeWelch) reported
from
Cottingham, England
@SkyHelpTeam Hi Chris, we don't have a HD subscription and do change the format to SD and it won't let us. We so have the exact same problem with channel 4 :(
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Ronnie Spud
(@RonnieSpud) reported
Dear @talkSPORT @SkySports and @btsport i couldn't careless about womens football so please stop force feeding it to me as it's **** and im not interested. Just saying.
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Vanessa Turner
(@VanessaTurner3) reported
@SkyHelpTeam Thank you for replying but this helps me how! I have no working alarms no security cameras. I can’t complete my online work and my child can’t complete their online homework. I need a reliable service which this is not
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Rene 🇬🇧🇪🇺🇸🇰
(@lrl014) reported
@SkyUK is there any reason why my WiFi is particularly poor tonight. It’s working, but it takes an awful long time for any pictures of videos to load, if they do at all.