Sky Outage Report in London, England
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The latest reports from users having issues in London come from postal codes EC4R, SW8, RM11, SE27, E1, SE26, SE1 and NW6.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in London, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (66%)
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Wi-fi (13%)
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TV (11%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near London, England
The most recent Sky outage reports came from the following cities: London, Croydon, Islington, Leyton, Tower Hamlets, Ealing, Holborn, Barking, Bermondsey, Lee, Lewisham, Harringay, Wembley, City of Westminster and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Islington |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Darren
(@darriekylie) reported
from
Kensington, England
@SkyHelpTeam 5 days is not good without any service at all?
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𝕞 𝕒 𝕣 𝕚 𝕖
(@marie_haggerx) reported
from
Borehamwood, England
Never had a problem with @SkyUK but when I’m out of contract and @virginmedia could give me a better deal, of course I am going to switch. What I don’t like is how unprofessional the sky agent was about the fact I was switching to Virgin ... NOT NEEDED 🤬
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Sarah Martin
(@sarahMwasHudson) reported
from
Bromley, England
@SkyUK want to sign up to your tv and broadband package as I’ve moved was a long standing virgin customer ... but it seems you don’t want new business saying I’m an existing customer (which I’m not) and no response on multiple messages on FB and chat won’t load ...
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Adam McClelland
(@adam_mcclelland) reported
from
Croydon, England
@SkyUK told engineer would call an hour before arriving and now told (after no phone call) that it is a customer no show as he visited abd didn’t call. Now need to wait two weeks and take another day off work!! Terrible service!!
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lizzie farrant
(@Lizzie_Farrant) reported
from
London, England
@SkyHelpTeam I am an NHS worker WFH and my broadband has stopped working. 2hrs of going round in circles with online support. Now way to speak to anyone. Please help!!!
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Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam when you’ve been without broadband for over 4 days I don’t think an automated message saying you’re aware of the problem and you’ll send a text when it’s working is appropriate customer service, or is it?
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Aydin Djemal
(@adjemal) reported
from
Bromley, England
@SelenDjemal @SkyUK sky broadband is crap I’ve been told by many people. Go BT they are the best.
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Shed4Ever
(@Shed4Ever) reported
from
Wandsworth, England
@SkyHelpTeam funny how my neighbors have the same problem call there provider and it’s fixed next day I told you lot yesterday guess what not fixed you haven’t even been to the box at my address just want to run line test
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Sandra McKay
(@nistasan) reported
from
London, England
@SkyHelpTeam hi our broadband is down - orange light on hub for Internet. Any known issues in se23? Done the online diagnostic with no joy. Thanks.
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Aydin Djemal
(@adjemal) reported
from
Bromley, England
@SelenDjemal @SkyUK Ask for your complaint to go MD level they have to pass it onto them.
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Anfield South ⭐️⭐️⭐️⭐️⭐️⭐️
(@jaypayneuk) reported
from
Bromley, England
@SkyHelpTeam hi. I am having broadband problems today and can’t call your service centre as you’re running a reduced help team. How do I contact you and get help?
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Darren
(@darriekylie) reported
from
Kensington, England
@SkyHelpTeam not one mention of an outage in my area on your feed!!! Frustration is REALLY setting in
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GerryC
(@gerryn19) reported
from
Islington, England
@SkyHelpTeam I live in London N19. I have no reception. A “problem with your satellite signal.” When will I get picture back pls? How am I to be compensated? ty
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Aydin Djemal
(@adjemal) reported
from
Bromley, England
@SelenDjemal @SkyUK Absolutely disgusting. Happy to take your money but not happy to sort a service which is more important than ever during lockdown!!!
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Jon Ellacott
(@jonellacottCPFC) reported
from
Croydon, England
@SkyHelpTeam It's OK he has literally just phoned, he has only just been given the job. Thanks for your help.
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Leyla Goodwin-Rose
(@goodwinrose) reported
from
Bromley, England
@SkyHelpTeam what are we supposed to do if we have an issue before 8.30am. My husband has to start work at 7am and he can’t get logged in as we can not get an internet service . Since we joined Sky broadband we have had nothing but issues and it’s so frustrating .
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Nick Beckingham
(@niche27) reported
from
Bromley, England
@SkyHelpTeam hello my broadband has been down since 7am and my app says there’s an outage but I desperately need to work and I have no idea what is going on. Please advise ASAP it’s been 4 hours
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@SkyHelpTeam guys what update was sent out over night. I'm getting This screen does not support HDCP try reconnecting your HDMI cable. Sky appears for a split second then same blue screen
-
Paul McCann
(@BigestPaul) reported
from
Bromley, England
@SkyHelpTeam You know that was 13 hours ago. I'm a Q customer. I've resolved it by unplugging the Q box left it an hour plugged it back in. So while I appreciate the reply 13 hours is of little help
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Darren
(@darriekylie) reported
from
Kensington, England
@SkyHelpTeam so I spoke to someone at broadband who can only tell me there’s an outage in my area 5 days of not being able to work from home is not good they advised to contact Openreach they say speak to u, possible to get any answers on this issue! frustration is setting in.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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rob ready
(@rob_suggett) reported
@HaymonzP @MichaelBensonn @SkySports Honestly your only one of a very few now that still believe that Crap , and the absolute garbage that comes out of Fury (wild boar 🐗) mouth 🤡🤡🤡
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Dave Bentley
(@ukdavestfc) reported
@SkyHelpTeam can't belive after 16 years of loyal service, the way you repay loyalty is to try and add £5 a month on to my broadband renewal for a booster that I don't even need. Making it £9 more a month than another company for the same service. Time for a change.
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Marcus
(@marcus_grr) reported
@SkyHelpTeam Hi, both Broadband and telephone line not working here in Stretford, Manchester. Is the telephone line problem also caused by the fibre issue?
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Jeremy Gardner
(@jezzieg) reported
@SkyHelpTeam That’s the problem, your status page says there are no known issues for us personally even though I have reported it on your phone helpline! It’s poor communication if you are giving out misleading information.
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Perry
(@perry646464) reported
@SkySports I'll drive him down there myself and pay the compensation
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Steven Carter
(@Stevoc19) reported
@SkyUK Do you ever actually call back when promised? Promised callback from 18 May still never happened. Raised a complaint last week, promised call back, still nothing. Absolute joke
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Jasmine Chandler (Dhariwal - Shetra)
(@Jasy22Jasmine) reported
@SkyHelpTeam When will my broadband &phone we back my husband & have not been able to work for hours &I have no phone signal so how am I supposed to check status ? The link u provide denies access I can’t keep going out to check my phone Gu266nx. This never happened with my past supplier !
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Veronica McNicol
(@VeronicaMcnicol) reported
@SkyUK Tried to WFH all day but sky broadband outage in SK 7 area since 9.45 this morning and still no solution what is going on and please direct me to the link that just tells me that there is an outage ….I know this already when will this be resolved
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Steph White
(@skaw1989) reported
@SkyHelpTeam hi, do you have the contact number please if I want to speak to someone/complain about my broadband being slow?
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vampire monika
(@Vampire_Monika) reported
@TC_in_TDot @EdwardNiger @SkySports why ******** would a rainbow armband be even REMOTELY against the rules? are you dumb? should be no question!