Sky Outage Report in Norton Canes, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Norton Canes, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norton Canes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 16: Problems at Sky
Sky is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Norton Canes, Staffordshire, England
The most recent Sky outage reports came from the following cities: Birmingham, Walsall, Oldbury, Wolverhampton, West Bromwich, Cannock, Burntwood, Tamworth, Tipton, Stafford, Wednesbury and Bilston.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Walsall |
TV | |
| Oldbury |
Total Blackout | |
| Wolverhampton |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Norton Canes, England
Latest outage, problems and issue reports in Norton Canes and nearby locations:
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Steve Lees
(@measlewolf) reported
from
Dudley, England
.@SkyUK absolutely shocking service. New customer. Failed to turn up on Monday for Broadband - reappointed for today, still didn’t come. Didn’t call to advise. Next date is the 28th!!!! Asked to be put through to disconnections and after 5 more minutes I’ve been cut off! Awful.
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Kelvin Stephens
(@KJSICT) reported
from
Cannock Chase, England
@SkyHelpTeam Yes I have follows all the steps on the help site and it said to contact you.
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Andrew Grainger
(@kingofchezo_WBA) reported
from
Cheslyn Hay, England
Seeing as he played over 100 games for #wba and he was a idol as a boy, Don Goodman is a bitter, anti WBA, biased prick #SkySports need to **** him off commentating on any Albion games! Wouldn’t piss on him if he was on fire!
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Barry palmer
(@Barry_Palmer) reported
from
Birmingham, England
@SkySports What tosh! How does this fool feel about Floyd's victims! He cares about himself, end of. His treachery will never be forgotten.
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Fubz
(@Fubz21) reported
from
Dudley, England
@Angriper @virginmedia @SkyUK If I could get Sky here (at least decent speeds) I'd have switched years ago mate. Although, the way things are going, I'd be better off with poor download speed and uptime, rather than super fast speeds and always down.
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Hibbs
(@Hibbs1001) reported
from
Birmingham, England
@BenWebbLFC @SkySports Seriously hes awful @SkySports. Should you really have someone commentating who alienates a whole fan base?
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SlimToMum
(@SlimtoMum) reported
from
Walsall Wood, England
So I have a lot of patience for people in call centres but the customer service or rather lack of i experienced from @SkyHelpTeam on the phone was another level.
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Chris Carter
(@ChrisCarter90) reported
from
Rugeley, England
@SkySports Who’s said it would make them unbeatable? What a stupid thing to say.
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Chris Carter
(@ChrisCarter90) reported
from
Rugeley, England
@SamWal @SkySports I like how he says it as it is. No **** excuses and/or blaming decisions etc.
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💙El Mago 😭
(@Leecampbelluk) reported
from
Tamworth District, England
@Phil_Thompson4 @SkySports @SoccerSaturday Worst pundit ever, might think about renewing my membership now. Just get Mcmanawank off BT and the spitter off Sky and everyone will enjoy a much less biased and informed punditry.
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Tony Dhaliwal
(@tonydhaliwal76) reported
from
West Bromwich, England
@GaryJames86 @SkySports Money no problem for us 😎
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Chris Carter
(@ChrisCarter90) reported
from
Rugeley, England
@SkySports Can’t help but like this bloke.
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James Levett
(@iamjameslevett) reported
from
Wednesfield, England
@SkyHelpTeam experiencing more connection problems with my broadband. Had a new router and still the same.
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Jason L
(@Sabbathan77) reported
from
Dudley, England
@SkyHelpTeam Yes, I would say literally 100’s of times over the last 8 weeks. First because of very slow speeds and over the last few weeks because of being repeatedly disconnected. There’s a guy in the BT box at the top of the road, I guess everyone is having problems and complaining.
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Jake Wright
(@jakewright_702) reported
from
Penkridge, England
@SkyHelpTeam can I reverse the update? It’s genuinely terrible. I’m always a fan of your updates but this is pretty much unusable
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Francesca Plimmer
(@FranPlimmer) reported
from
Cheslyn Hay, England
@skytv @SkyHelpTeam pls can someone contact me. My skyQ mini box constantly disconnects. I need a replacement and can’t get in touch with customer services. Thank you
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Steve Lythgoe
(@steveaustin74) reported
from
Cannock Chase, England
@SkyHelpTeam hi, having problems with my broadband ... keeps going off and buffering etc ... cannot get through on the phone .. can you help?? Thanks
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Chris Longdon
(@ChrisLongdon) reported
from
Cheslyn Hay, England
@SkyHelpTeam your broadband is dog ****
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Ritz
(@RitzNarshi) reported
from
Lichfield, England
I should also add that the Sky engineer said someone would call me about shielding and rebooking “within the next half an hour”. That was at least *3 hours* ago now. What are you doing to fix this @SkyHelpTeam ?
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Manny Sehra ✞
(@MrsSehra) reported
from
West Bromwich, England
Hi @SkyHelpTeam. Our WiFi has suddenly gone off. Intermittently shows it’s on but cannot connect to it. Are there issues in the Oldbury, West Midlands area?!!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Paul
(@8gzd8k76nM) reported
@Mick_Healy @SkyHelpTeam Wait 14 days, ring up do the WIFI troubleshooting if that doesn’t work they’ll book a WIFI engineer out who will most likely install a WIFI booster to extend the signal into the kitchen
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Sinead
(@oharasin) reported
@SkyHelpTeam Morning my sky broadband hasn’t been working since Friday and I have tried all the online fixes. It appears to be down in the area as I know other house holds with the same problem. Do you know when this will be fixed.
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Paul
(@8gzd8k76nM) reported
@jackmoon10 @SkyHelpTeam For broadband you need to run the online line test which will tell you if the issue is an outage, or if its specific to your line it will again book a broadband engineer to resolve it
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Margaret's Cottage
(@BurryCottage) reported
@SkyHelpTeam Now a weekend of no internet and a huge data bill on our 4G phones. Our next door neighbour has reported the same problem to BT. The 4th property got “sorry, broadband speed has not met the guarantee so they you can terminate the contract”. None of this is reassuring.
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Sean Hastie
(@hammerhastie316) reported
@SkyHelpTeam hello I’m unable to use my sky go app even though I’m using the correct details please help
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Paul
(@8gzd8k76nM) reported
@legaltweeter2 @SkyHelpTeam It’s almost like the problems you have can’t be resolved on Twitter you lemon
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jack moon
(@jackmoon10) reported
.@SkyHelpTeam no response last night and still issues with satellite and internet signal in CM13 postcode can you please update on what the situation is?
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joes4130
(@joes4130) reported
@SkyHelpTeam Got a "to use this service you need a satellite signal" message and cannot get anything except a blue screen. The Internet is on and working fine any idea why?
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Lynda Harrington
(@Lyn_1969) reported
@SkyUK @SkyHelpTeam currently sorting my broadband renewal via text with you...been a customer for 17yrs now. Asked if setup cost can be removed because we already have equipment etc and was told the setup charge is so any discounts and offers can be applied?!! Really???
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Paul Clarke
(@PSClarke28) reported
@bigmasser @SkyHelpTeam Onto day 7 of no Internet. Only get 2gb mobile data back for an outage where have used over 50gb of mobile data. Is the compensation £8.40 a day? Sky engineer this morning told me that its a problem at the exchange and noone is working currently #whatacrock