Sky

Sky Outage Report in Banstead, Surrey, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

The latest reports from users having issues in Banstead come from postal codes SM7.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Banstead, Surrey, England 01/15/2025 11:00

January 15: Problems at Sky

Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. TV (12%)

    TV (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Banstead, Surrey, England

The most recent Sky outage reports came from the following cities: Wandsworth, London, Streatham, Lewisham, Banstead, Croydon, Southwark, Mitcham, Charlton, Surrey, Isleworth, Weybridge, Woolwich, Balham and Carshalton.

Loading map, please wait...
City Problem Type Report Time
United KingdomWandsworth Internet
United KingdomLondon Internet
United KingdomStreatham Internet
United KingdomLewisham Internet
United KingdomBanstead TV
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • FionaFwarlow Fiona (@FionaFwarlow) reported from Richmond, England

    @SkyHelpTeam Hello, yes I have & it says no known issues. But our Sky went down just after 12:00pm today. I have tried all the usual but no luck!

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam yet again broadband not working... you’ve had months to sort this out.

  • Fifi_adams Fiona Adams (@Fifi_adams) reported from Richmond, England

    @SkyUK our tv/phone/broadband all down but we can’t find a number to call to check it out. We’re in TW11, London. Any news on fixing?

  • LisaMaylin Lisa Maylin (@LisaMaylin) reported from Banstead, England

    @SkyUK please can you explain how you can treat your elderly customer (of nearly 30 years) so appalling? You should be ashamed! Please let me know who I can contact to complain on my fathers behalf!

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    Yet more problems with @SkyHelpTeam broadband... not been right since before Christmas. How hard can it be to sort out?

  • NatalieNooNah Natalie 🦋 (@NatalieNooNah) reported from Camberwell, England

    He said ‘is it the normal way?’ To which my partner replied ‘how would you spell my surname the “normal” way?’ He tutted and put the phone down again 🙄🙄🙄🙄 we are FED up with our current supplier and just want to switch to @SkyUK instead of them, we can’t fill in forms online

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam Don’t worry, I’ll spend hours on the phone tomorrow in a futile attempt to get the service I’m paying for....

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    Yet another evening of interrupted internet from @SkyHelpTeam. Hope (yet another) engineer visit on Wednesday solves the problem; it’s only been 5 months after all....

  • quinsquarters Chris Phillips (@quinsquarters) reported from Effingham, England

    @SkyHelpTeam is there an issue with BB in Effingham area? All lights green but laptop and Q box can’t connect to the internet

  • icbm24 John (@icbm24) reported from Croydon, England

    @SkyHelpTeam Sky Broadband down in SE25 London area. Can you give me an update on it?

  • redlee6963 lee duggan* (@redlee6963) reported from Croydon, England

    @SkySports @GNev2 is the reason I’m giving up my subscription why you got the idiot back is beyond me first class 🤡

  • ChrisLabrey Chris Labrey (@ChrisLabrey) reported from Richmond, England

    @SkyHelpTeam Ran tests. We have no Internet so cannot get on line. It seems a wider issue for TW11 though

  • MikeBovill Mike Bovill (@MikeBovill) reported from Richmond, England

    Three Women’s Euros play-offs and three international friendlies, including the @Lionesses , and NONE of the scores are on the @SkySports football scores app. So poor.

  • GJBuckingham Gary Buckingham (@GJBuckingham) reported from London, England

    @SkyHelpTeam hi my broadband as been down since 1pm is there a problem in my area I live in Dagenham

  • otheranthony ap (@otheranthony) reported from London, England

    @SkySports Hey Karen 👋🏾 There’s no way you guys would turn down £3.5b. Only the fans are allowed to voice their disgust. All the best,

  • pipsiicola Philippa🐾🐶 (@pipsiicola) reported from Whyteleafe, England

    @SkyUK hi. How do I ask for my signal to be boosted? For a few weeks now the picture on our TV breaks up &says there is no signal on all channels. Today I was dropped out for Zoom 3 times in 90 minutes!!! I check website and it says no issues in my area. Can someone help please?

  • BeckfordMalachi Malachi Beckford (@BeckfordMalachi) reported from London, England

    @SkySports This is never a red card everything look worse when you slow it down

  • LauraGreenawa12 Laura Greenaway (@LauraGreenawa12) reported from Merton, England

    @BeckyEverson @SkyUK @virginmedia Nope, virgin always lagging or down completely, have to reboot or switch between 2g or 5 g

  • ChrisLabrey Chris Labrey (@ChrisLabrey) reported from Richmond, England

    @acday89 @SkyHelpTeam Yep. We’re down too.

  • ms_ansbro Ansbro (@ms_ansbro) reported from Hammersmith, England

    @SkyHelpTeam @LBHF really disappointed 5 months attempting to arrange access to the communal dish and no one in council or sky can help. £80 in phone calls. Today will be cancelling contract and asking for service charge to be amended as can’t use dish.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • 2Markdavid Mark Adams (@2Markdavid) reported

    @Gcl101 @SkyHelpTeam @zeninternet I’ve emailed a complaint in anyway

  • davenewman44 DisneyDave (@davenewman44) reported

    @SkyUK I need to contact you regarding my tv picture in UHD on my 4k TV. I just want to speak with someone but your website sends me round in circles. Please help!!!

  • kicheolshin Keith (@kicheolshin) reported

    @SkySports Wtf is going?

  • s_monty Stephen Montgomery (@s_monty) reported

    @SkySports @SkySportsGolf Love watching golf on sky and really don't want to cut off my nose to spite my face, but ffs sky get over yourself. Of all the **** that's going on in the world and you still have your knickers in a twist over this non story. Getting very close to cancelling my subscription.

  • Gcl101 George (@Gcl101) reported

    @2Markdavid @SkyHelpTeam Good luck Mark. They are an absolute shambles. Phone up, mash some buttons, hope you go through to a person. Terrible service.

  • Dave_Ridgley Dave Ridgley (@Dave_Ridgley) reported

    @Isted18 @SkySportsPL @SkySports Unfortunately for the worst that’s how the game is these days... Grown men who can’t take being touched... All the diving & cheating is spoiling the nowadays not so much loved game of football...

  • LewyPearce Lewy Pearce 🏆 (@LewyPearce) reported

    Why is the Sky Sports UHD not working for the football tonight @SkyHelpTeam ?!?!

  • Sweeney_1983 David Sweeney (@Sweeney_1983) reported

    And here's me thinking of upgrading to @SkyUK UHD. Just imagine watching this **** in 4K.

  • 2Markdavid Mark Adams (@2Markdavid) reported

    @Gcl101 @SkyHelpTeam @zeninternet Yes BT are very good when it comes to customer service for broadband but this is Sky Q.

  • Captain_Idol Captain_Idol (@Captain_Idol) reported

    @SkySportsPL @SkySports He pulled out the tackle ended up more like a shoulder barge. Very soft card. The guy went down like a sack of ****.