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Sky Outage Report in Banstead, Surrey, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Banstead, Surrey, England 02/12/2026 16:50

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Banstead, Surrey, England

The most recent Sky outage reports came from the following cities: Croydon, London, Hounslow, Southwark, Wandsworth, Brentford, Fulham, Merton, Hammersmith, Mitcham, Epsom, Tadworth, Sutton, Bromley and Reigate.

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City Problem Type Report Time
United KingdomCroydon Wi-fi
United KingdomLondon Internet
United KingdomCroydon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • missTmoon66 Tammy Mann (@missTmoon66) reported from Richmond, England

    @SkyUK how do I recover my skygo login details?

  • Violet_Guitar_ Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK Are there problems in the SW2 area today? Terrible internet access.

  • kirikostas Kiri & kostas (@kirikostas) reported from Wandsworth, England

    @SkyUK I am not paying £70 so I can speak to an automated call system and sending me a txt to go on line to resolve any issues when the issue I have is my broadband connection a bit ridiculous is in it

  • _fraser_s fraser (@_fraser_s) reported from Epsom and Ewell District, England

    @SkyUK house move.... TV engineer 8-5 call out, arrived at 4.30pm with no contact all day to confirm the time, helpful! Internet should have gone live yesterday any time until midnight and nothing after waiting 2 weeks! Terrible service Sky

  • rexrayy Alexa A. (@rexrayy) reported from Wandsworth, England

    @Ofcom @SkyUK @SkyHelpTeam i will legit throw my TV out my ******* window if you don’t change that #SkyHub ad (w/ the Beachboys song). it airs every 10 mins. pretty sure i have PTSD now. pls fire your marketing team bc I’ll never be able to listen to the Beachboys ever again

  • TrudaSpruyt Truda Spruyt (@TrudaSpruyt) reported from London, England

    Just having the worst kind of Kafkaesque nightmare with @SkyHelpTeam - hours and hours and hours wasted trying to upgrade broadband and no further forward

  • Lewoodman Lisa Woodman (@Lewoodman) reported from Merton, England

    @SkyHelpTeam have direct messaged if you can help ASAP

  • scubashotz Mark Jones 🇪🇺 #rejoinEU (@scubashotz) reported from Lambeth, England

    @SkyUK my phone and broadband are not working. I can’t get through to a human on the phone and your site keeps telling me there is a problem. Why can’t I actually speak to someone?

  • ingoiolo81 Citizen of nowhere (@ingoiolo81) reported from Merton, England

    I started watching #Cobra. Ok, solar flairs and ******* Home Secretary are credible, but a competent moderately sympathetic Tory PM? Come on @SkyUK, that’s ridiculous

  • stuartbailey276 Stuart Bailey (@stuartbailey276) reported from London, England

    @SkySports Has never deserved an England cap. Far too many mistakes and championship at best.

  • Pauljar58453395 Paul (@Pauljar58453395) reported from Hounslow, England

    £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

  • L_EToffee L_E Toffee (@L_EToffee) reported from Epsom and Ewell District, England

    @ShrewUnlimited @Charliesteven33 @SkySports How on earth could you possibly know that the vast majority of people support it if they don't show it, clearly highlighting the utter nonsense of that argument.Its a very simple gesture, if someone is not willing to support the message i'm absolutely certain i know what they are

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    @SkyHelpTeam A large number of customers in the SE23 area are having significant issues with broadband (as demonstrated by the comments on our forum)- of the one who managed to actually speak to someone they were told an open reach engineer come out to check the local box 1/2

  • booboobear_ Rhodri (@booboobear_) reported from Cobham, England

    @SkyHelpTeam It’s broken again 😞

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    @SkyHelpTeam but then didn’t. It comes back it disappears. The call centre is saying everyone must call in but can’t get through. Clearly a wider issue although your online checks that we have to do say not. Can you investigate please?

  • TellerMarie ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @SkyUK @SkyHelpTeam hi my sky Q box isn’t working. I’ve turned everything on and off again and still nothing works. Nothing on the sky Q box or the mini boxes. Please fix!

  • booboobear_ Rhodri (@booboobear_) reported from Cobham, England

    @SkyHelpTeam Internet is broken in #Cobham again 😕

  • rexrayy Alexa A. (@rexrayy) reported from Wandsworth, England

    @Ofcom @SkyUK @SkyHelpTeam if you don’t change that ******* #SkyHub Beachboys ad i’ll throw my TV/myself out my window. been on for months & airs 1-2 times every 10mins. fire your marketing team. pretty sure I have PTSD now & will never be able to listen to the Beachboys again

  • booboobear_ Rhodri (@booboobear_) reported from Cobham, England

    @SkyHelpTeam Internet not working in KT11

  • TellerMarie ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    Waking up on Mondays is always horrible but even worse is when none of the sky boxes appear to be working in the house. I’ve tried switching them all off at the mains, reconnecting each mini box to the Main Q box & still nothing. I’m not in the mood for this @SkyUK @SkyHelpTeam!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • stevochels Steve Retallick (@stevochels) reported

    @SkyHelpTeam So I cannot safely protect my family online without being charged for it? That's not what I expect as a long standing customer. Surely you have options for families to be protected online? The shield does not work as it's an all or nothing? Working from home I need flexibility..

  • CallumGLHF Callum (@CallumGLHF) reported

    @SkyHelpTeam Can I cancel part of my Sky package online?

  • mattgoalsmarsh matt marsh maccameron (@mattgoalsmarsh) reported

    @SkySports I wouldn’t take rashford he is very overrated I wouldn’t take ramsdale don’t rate him one bit I wouldn’t take mings he’s just terrible I wouldn’t take philips if henderson fit I wouldn’t take white and I wouldn’t take Greenwood

  • Zeph74 Steve (@Zeph74) reported

    @SkyHelpTeam Then why not offer further assistance? Why not look into the reasons why your staff have not rang back as they said they would. Or that I was told that there was a problem in the area when there isn't one with all my neighbours. The customer service so far has been abysmal.

  • cathyhudson68 Cathy_Hudson 💙 (@cathyhudson68) reported

    @SkyHelpTeam Anyone else having problems with broadband in King’s Lynn @SkyHelpTeam ? Shows a red blob over on the outage map but also says no problems reported

  • Zeph74 Steve (@Zeph74) reported

    @SkyHelpTeam Nice customer service, so still not solving the problem but quite happy for a customer to leave after 12 years. Excellent. Virgin media here I come

  • AjParadith Paradith (@AjParadith) reported

    @SkyUK Mind explaining why when an employees parent dies - HIS PARENT DIES - in the UK - you only allow him the day of the funeral off - force him to work!!!! what kind of **** show are you running there! do you have no compassion #death #HR

  • KG_FFB KG (@KG_FFB) reported

    Why do Skysports still insist on adding extra fake crowd noise even though there's actual fans at Wembley today?! I've just switched over to another broadcaster and you can definitely tell that Sky are adding more noise. Do they think viewers are that stupid ffs 😒 #BRESWA

  • Robert_A_Holder Robert Holder (@Robert_A_Holder) reported

    @SkySports I know its pathetic but I'll lose a lot of interest if Grealish ent selected. Obvs still want us to win but will bug ******** out of me

  • marciabigg Marcia Bigg (@marciabigg) reported

    @SkyHelpTeam can you clear something up for me, if you have Sky q equipment, it is not owned by the customer it is "rented" is that right? If so, why would I need Sky protect as if there's a problem with my sky q box, surely as it is rented it is up to you to fix it?