Sky

Sky Outage Report in Banstead, Surrey, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

The latest reports from users having issues in Banstead come from postal codes SM7.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Banstead, Surrey, England 04/23/2025 15:20

April 23: Problems at Sky

Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. TV (13%)

    TV (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Banstead, Surrey, England

The most recent Sky outage reports came from the following cities: London, Hounslow, Croydon, Lewisham, Dorking, Southwark, Eltham, Mitcham, Deptford, Richmond, Streatham, Blackheath, Redhill, Fulham and Twickenham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • Misshayley_1 Hayley (@Misshayley_1) reported from Kingston upon Thames, England

    I’m paying nearly £140 per month for this maybe @SkyUK will give me a better and cheaper service...

  • JoshhhUTC Josh 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@JoshhhUTC) reported from Bromley, England

    @SkyUK your WiFi is terrible.

  • matt_angelo_84 Matt Angelo (@matt_angelo_84) reported from Bromley, England

    @SkyHelpTeam Internet down again! Asking to book an engineer through mysky app again but think it’s time to cancel and move to @virginmedia This is the 3rd Engineer visit this year #poorservice

  • tonysacting tony pickering (Roy) (@tonysacting) reported from Camberwell, England

    @virginmedia Interesting when you get disconnected the moment you tell the agent the deal to stay with you as a loyal customer is way higher then new customers and £20 a month more than @SkyUK Especially when your charging me per minute to call you as you never fixed my landline

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @SkyHelpTeam Lines are busy and your message service is rubbish. Seriously your customer service needs a revamp

  • hornetboy84 john parslow (@hornetboy84) reported from Brentford, England

    @RobGooders @jffcpfc @SkySports I’ve seen it from all Angles . No heads actually clashed - he leant in and pushed his chest at him. Zaha pushes him in the face so that should a red ... but I agree just let it go as caps was stupid and was baiting him. Meanwhile - elbow in face on Kabasele ....

  • BrendaSmiffy BSmith (@BrendaSmiffy) reported from Eltham, England

    Why is @SkyHelpTeam Broadband so poor. Every night there is a problem. Dont even bother with WiFi but can’t access Netflix and when I can it buffers. Costs a bomb too. Pony. Need a change.

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Lambeth, England

    Was just about to leave @SkyUK as the broadband was too slow. They upgraded me to superfast broadband which should have been done by today and they have now advised that it will be another week. Great way to treat your customers #angry #skybroadband

  • webbolley GUNMAN OTEH (@webbolley) reported from Croydon, England

    @MTKGlobal @Tyronemck @MimouneMohamed1 @SkySports @espn @JamieConlan11 @SkySportsBoxing @IFLTV @EddieHearn Have a laugh mimoune robbed worst decision I’ve ever seen

  • MunslowStephen Stephen munslow (@MunslowStephen) reported from Leatherhead, England

    @SkyUK Hi been waiting all day for an engineer but no one has turned up or been in contact. Call customer services after a 20 minute wait was told to wait 20 mins still nothing that was 2 hours ago

  • Dean84121152 Dean (@Dean84121152) reported from London, England

    @SkySports @GeoffShreeves The deflection was so bad even if that player wasn’t there De Gea wouldn’t have got there . So I think the goal should stand .

  • Padster07 (P)addy (@Padster07) reported from Croydon, England

    @A320_gamer @SkyHelpTeam Thanks for the info, but it's still showing "no known issues" for me until I go through the broadband health checker when it does acknowledge a "temporary service issue in your local area".

  • rajeevdatta Rajeev Datta (@rajeevdatta) reported from Brentford, England

    @JezzaH99 @bradyboyqpr @SkySports @skytv That’s not what Sky would want to do. They live & die by their subscriber figures.Seeing loads of folk cancel & run the risk of losing them to others wouldn’t be commercially smart.They’re best off acknowledging current situation & then making gesture to the current subscribers.

  • rundaverun93 Dave (@rundaverun93) reported from Wandsworth, England

    @GeorgeMFC18 @SkySports What a ****. Understand NOLU but cheeky shit like that...

  • richardhowle Richard Howle (@richardhowle) reported from Bromley, England

    @SkyHelpTeam Ok. This just goes to the help pages on the website, which as I explained before I have already looked at. If the only way to get an email is by making a complaint. I would like to make a complaint about your help pages. Please send me details of how I do that.

  • JamesGemmell_TV James Gemmell (@JamesGemmell_TV) reported from Wandsworth, England

    If you’re stuck inside 🌧 and missing your rugby fix this afternoon, head to @skysports Action for #STOvBLU. Entertaining game under a Newlands sun so bright it actually hurts your eyes.

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @SkyHelpTeam Yes I do this several times a day when the connection drops. I don’t understand how this will fix the daily issue I have 🤯🙄

  • bradylady1986 Lee Brady (@bradylady1986) reported from Merton, England

    @SkyUK what rubbish. Attempting to cancel my subscription after years of poor TV signal and get the recorded message ‘we’re closed. Please call back between 8:30am and 8:00pm’... note that the time for this was at 7:50pm.

  • rundaverun93 Dave (@rundaverun93) reported from Wandsworth, England

    *******. @SkySports should be ashamed showing Porn before the 9pm watershed.

  • Emma_L12 Emma_L (@Emma_L12) reported from Kingston upon Thames, England

    @SkyUK I’m a bit disappointed, I was waiting for a call back the other day and it never happened. Arranged an engineer as a last resort when I really want to leave completely, but got taught into it. Was promised they would look into a better date/shorter time, didn’t hear back.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • magsLancashire Mags (@magsLancashire) reported

    @leggyjen21 @SkyUK @SkyHelpTeam I didn't. As I don't know it. It's disgusting, Mum has been a customer for 30 years....

  • chris_F1FAN chris (@chris_F1FAN) reported

    @SkySports why dont England football officially drop BLM knee and change it to TAKE THE KNEE FOR EQUALLITY . More people would support and not booh!

  • Steve_Devon58 Steve Freeman (@Steve_Devon58) reported

    @SkyHelpTeam Ok thanks. I just moved & did check with Sky & speed offered was exactly as bt. I'm not criticising Sky just questioning broadband advertising in general. Have been Sky tv customer for years so considered the package but as already had bt acct I stuck with them. Thanks for help!

  • KevinArm1875 Kevin Armstrong (@KevinArm1875) reported

    @SkySports **** off sky you're a vile disgrace.

  • SouthamptonMags Soton Matt (@SouthamptonMags) reported

    @magsLancashire @SkyUK @SkyHelpTeam They're an utter disgrace of a company. We've had constant problems with our TV & broadband for weeks & they just keep saying to call them - but no bugger ever answers. They only interested in new business. Once you're a customer they don't give two hoots.

  • fergal_snarky fergal_snarky (@fergal_snarky) reported

    @joelycett @SkyUK @CrapBroadband My Sky broadband continually drops and doesn't reach all rooms. There's some "engineer" page they keep showing me to "prove" its fine but all tests i do show there is a problem.

  • TonyVanDamme Tony Van Damme* (@TonyVanDamme) reported

    @SkySports @PhilFoden What a stupid ****.

  • passanoir Marek (@passanoir) reported

    @SkySports @PhilFoden that fringe of foden...looks terrible, sorry

  • ScribblerJB Jenny O’Brien 💙 writer. (@ScribblerJB) reported

    @magsLancashire @SkyUK @SkyHelpTeam Have they threatened to cancel their subscription? Think you'll find the company's behaviour changes. That's what a friend of mine did in the end.

  • Kayles505 Kayleigh Davison (@Kayles505) reported

    @SkyHelpTeam Its honestly pointless wasting my time, I’ve even one day had to tether data from my phone to be able to work from home. I will be changing in a few weeks thank god as the internet problems have only got worse lately