Sky Outage Report in Banstead, Surrey, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Banstead, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (58%)
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TV (18%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Banstead, Surrey, England
The most recent Sky outage reports came from the following cities: London, Hammersmith, Brentford, Southwark, Bromley, Croydon, Esher, Epsom, Fulham, Hounslow, Wandsworth, Edenbridge, Blackheath, Dorking and Ashford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| Brentford |
Total Blackout | |
| London |
Wi-fi | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
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eric is qaranstreaming 🇨🇦🇵🇹🏴
(@EricFC_ttv) reported
from
Camberwell, England
@SkySports how about you get the rights for the Belarusian league. We all miss football this would help!!
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Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK I do appreciate you coming back to me but the problem lies with you, not my connection. You are not providing broadband services.
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Robbo
(@sjr66qpr) reported
from
Richmond, England
@SkyHelpTeam Hi just tried it again for the umpteenth time, it doesnt work.
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Ken Smart
(@ken_smart) reported
from
Bromley, England
@SkyHelpTeam interested in service quality in BR2 very intermittent.
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Gary Russell
(@gjrrox) reported
from
Bromley, England
@ashby44 @SkyUK @SkyHelpTeam I believe you can mate & of cause I will look into it , once again tho it’s the customer doing the heavy lifting. I don’t mind sky using my money for other services e.g movies.
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John Porritt
(@porridge77) reported
from
London, England
@DrPoults @SkyUK @SkyFootball Hi, I used this number 08001512747 it’s automated. When prompted tell them you want to cancel sky sports. They give you the option to pause. Took me five mins. Good luck.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
After initially offering me it for £6 per month, @SkyUK are now charging £16 a month for Sky Cinema. They’ll knock it down to £8 a month if I RENEW my TV contract for a further 18-months. Wow.
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Robbo
(@sjr66qpr) reported
from
Richmond, England
@Sean_FootyMad @SkyHelpTeam They've just DM and said it's working now please try again. I've tried and I can confirm IT'S NOT WORKING
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Andy 🏴 🇪🇺
(@jonesyriffic) reported
from
Hounslow, England
@Scottytotty89 @SkyHelpTeam @skytv @SkyUK Yes. Just sign in using the Disney plus login credentials you set up online.
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Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
Screw you @SkyUK and your insufferably shit internet connection. Screw. You.
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Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK Yes, the signal has gone again. My neighbours are experiencing the same so it’s not specific to me.
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Neil
(@neilbays) reported
from
London, England
@SkySports Poor #NHS staff! As if they haven't had to go through enough fear and pain
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Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK This is not helpful. The outage periods are increasing and your phone lines (like all other times) are going unanswered. More than ever, people require contact with the outside world - sort it out!
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Bigdai🍷🍺🚲🏴🤘
(@Bigdai100) reported
from
Esher, England
@SkyHelpTeam Looks like a power line problem my end. Back to WiFi to the box
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Brian Williams
(@SmashBri) reported
from
Croydon, England
@ChrisMcHardy19 @SkySports @skytv Fill in the Customer Complaints Form on their website. Will at least show you’ve tried cancelling and they’ll have a note of it.
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🧑🏿🦼Ash Patel🧑🏿🦼
(@Ashishpatel1972) reported
from
Croydon, England
@harispurs82 @SkyHelpTeam @virginmedia Hence my point initially being Brandon owns a fraction of VM I don’t see them doing what Sky have done for for their customers. @skytv are far better for customer service.
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scott
(@scottherne01) reported
from
Hounslow, England
@SkyUK if someone doesn’t call I will cancel my direct debit. Conking people and making impossible to speak to someone!!
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Christopher A. Hamer
(@chrisahamer) reported
from
Kingston upon Thames, England
@_alexwalton @SkyHelpTeam Great customer service there, especially as cutting people off during the COVID 19 outbreak seems terribly sensible.
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Walker
(@sparklewalker77) reported
@SkyHelpTeam Sky have now cancelled my engineer, texted to say there is an exchange problem, but your website? Still says no problem there! As that is the first customer port of call maybe sort it out?!
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James Threlfall
(@JamesWThrelfall) reported
@SkyHelpTeam Your technical support has told them it’s a “local outage” and that it will be fixed “in a few hours”. It’s been four days now. Could they at least get some clarity on when this “local outage” will be resolved?
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Danthompsonmusic
(@Danthompsonmus1) reported
@SkyHelpTeam Mate with all due respect I know you guys have to stick to a script and telling everyone that testing the hub will sort things but that clearly that service isn't working as twitter is full of people with downed Internet when the hub is apparently working, please be transparent
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Zoë Wilson 💙
(@ZWRW) reported
@SkyHelpTeam - house has been hit by lightning no WiFi can you help or provide number to call you on
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James Threlfall
(@JamesWThrelfall) reported
@SkyHelpTeam Sure but the status hasn’t changed in four days and they’ve completely drained all mobile credit which (at present) is their only contact with the outside world. Is that all the support you can offer them?
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fionat
(@fionat62485705) reported
@SkyHelpTeam I need someone to call me ASAP please. I've sent 2 emails both not responded to and now you ate threatening to suspend all services. I've been a customer for 20 years! I can't get to speak to anyone about an account issue. Please please contact me
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Spangly
(@spanglysparkly) reported
@SkyHelpTeam I spoke to someone who said he could reduce my bill £10 only, even though I have been with you for just under 5 years this time. He spoke over me and wasn’t helpful. Bad experience
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bradley
(@bradley_Avery18) reported
@SkyHelpTeam And then they can waste some poor bastards time from Openreach sending him out to something you clearly can’t resolve. It’s the same bloody problem every month…
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Terry, slightly suspicious of Kroenke
(@TerryTransplant) reported
@Farmer_Boycie @APSnevets @SkySports Very poor Johnny.
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mattsimmo
(@mattsimmo_) reported
@SkyHelpTeam hello, 4G been down most of the day in YO postcode. Any info on this please? Can’t see you’ve tweeted about it. Having to use 3G to send this 😮.