Sky Outage Report in Reigate, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Reigate, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 08: Problems at Sky
Sky is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Reigate, Surrey, England
The most recent Sky outage reports came from the following cities: London, Crawley, Croydon, Sunbury-on-Thames, Worcester Park, Sutton, Warlingham, Redhill, East Grinstead, Banstead, Caterham, Surbiton, Weybridge, Thornton Heath and Reigate.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
TV | |
| London |
Total Blackout | |
| London |
TV | |
| Crawley |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Reigate, England
Latest outage, problems and issue reports in Reigate and nearby locations:
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justvickyxox
(@justvickyxox) reported
from
Merton, England
@SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.
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Matt James
(@MattJamesPHIN) reported
from
Epsom and Ewell District, England
That @lionsofficial tour was dire. Awful rugby, awful refereeing, just 3 games of scrap. Not much for either side to be proud of. Currently resenting the extortionate @SkySports fees. Well done @WillGreenwood and colleagues for trying to make it sound interesting. Wasn't though.
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Maria D
(@Maria_MsBlueSky) reported
from
Merton, England
@SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks
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Eduardo Varpola
(@EduardoVarpola) reported
from
London, England
Hi guys! @SkyHelpTeam I’m having massive issues to make a connection with my server’s work, it say something about a “unsuccessful domain name resolution” please fix this ASAP, we need to work! Thanks 🙏!
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Ssb316
(@ssb316) reported
from
London, England
@SkyHelpTeam Please help with an issue for my Uncle. He’s reliant on Video Calls to Doctors after Chemo due to Covid. He has been informed to wait till next week. SkyQ box showing Orange light, Cables replaced, device restarted. I’ll follow up with a call tomorrow morning.
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Anayat Khan
(@AKhan0o7) reported
from
Croydon, England
As soon rain hit the floor my @SkyHelpTeam is slow as they waiting for 🌧 . My Internet in South London get worse. Guys please fix this issue. Many thanks
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Heath
(@treepassionista) reported
from
West Molesey, England
Rubbish set up service from @skyuk. Promised smooth transition on Thursday -anything but! No WiFi - hopeless when working from home- Sky TV not working. No engineer available til next week.. not impressed.
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🌟H48 Recruitment🌟
(@natalie_h48rec) reported
from
Bromley, England
@SkyHelpTeam Landline & WiFi down for over 24 hours in the Hayes/West Wickham (Bromley) area. Could you advise when this will be up and running again please? This is now affecting the running of my business. Please advise ASAP.
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Juliet Trew
(@AvWeekJuliet) reported
from
Merton, England
@SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband
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JEFFREY OSEI-TUTU🇬🇭
(@Drjot) reported
from
London, England
@SkyHelpTeam You need to wake up my broadband is not working.
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Samuel
(@Iron14Lion) reported
from
Crawley, England
@GuntherCentral4 @BrianMickelson @SkySports When you got your doctorate, did you skip the modules about how the mind can be badly injured just like physical injuries? Only difference is that the mind mostly takes longer to recover from bad injuries. But of course you already knew that coz you're so tough and smart?
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MrJohnSeager
(@MrJohnSeager) reported
from
Croydon, England
Just seen the details for #skysports and their UK #bundesliga deal - let’s just say it’s a bad one - no 2.30 games due to 3pm uk blanket ban - no 2.Bundesliga games apart from playoffs - no mention of highlights - I have to switch to sky sports something I said I will never do
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F O S T E R
(@alicefoster) reported
from
London, England
@SkyHelpTeam wifi and tv went down today in SE9. Have had to go to my parents to work because nothing worked even after rebooting several times. Is there an issue in the area?
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Cameron Laity
(@camlaity) reported
from
London, England
@SkyHelpTeam hi. Do you have any estimated timeframe on resolving the south east London internet outage?
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It's Jonathan
(@DontCallMeJon) reported
from
London, England
@SkyHelpTeam No. He just said “until the problem is fixed we can’t install Sky Q”. 🙄
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JEFFREY OSEI-TUTU🇬🇭
(@Drjot) reported
from
London, England
@SkyHelpTeam Absolutely terrible service from @SkyUK @SkyHelpTeam time for change
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🌟H48 Recruitment🌟
(@natalie_h48rec) reported
from
Bromley, England
@SkyHelpTeam Thank you for the response. Could I ask why the engineers are only just working on this? It’s been down for over 24 hours?
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CarlosE
(@cnormanv) reported
from
Banstead, England
Is @SkyUK fixing the internet and phone problem sometime soon? I live in Banstead and haven’t had service all day. Unable to speak with anyone in Sky
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Sarah Martin
(@sarahMwasHudson) reported
from
Bromley, England
Nothing like working from home when you have @SkyUK …. Day 2 of no broadband and no phone …. Quality service …. Will switch to @virginmedia as soon as I can
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Chris Pinion
(@crashpy_onion) reported
from
Edenbridge, England
@SkySports Kane was rubbish vs Croatia and worse v Scotland. Southgate must start Rashford vs Czech Republic or he can never say "players in form play" again without looking like a hypocrite.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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ashish kumar gupta
(@ashish070383) reported
@SkyUK @SkyHelpTeam..what is the issue with internet? It’s not working for over 2+ hours..really frustrating as I am not able to work for some urgent deliverables..is sky going to compensate the loss??😡😡
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Rob Gibson
(@VRgibbo) reported
@SkyHelpTeam It’s not good enough really at least once a month this happens in my area and always in the evenings, i pay for a service that you are clearly finding difficult to supply
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Misha
(@Misha75102144) reported
@SkyHelpTeam Broadband down and one bar on 4G, which has been appealing since the 12th of Dec, never had problems until then. Any suggestions?
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Jakki Whelan
(@Jik69) reported
@SkyHelpTeam What on earth is going on with Sky Broadband today?!? Is it not bad enough that I cannot leave my house .... now my broadband is flakey and keeps dropping out???? 😡
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Vega
(@VegaOverwatch) reported
@ADM_OW @SkyUK @SkyUK fix yo ****! 🗣
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Arjun Singh
(@flexiturb) reported
@SkyHelpTeam Any updates on this progress? The internet has been down and we’re all in the middle of a lockdown, here, with a lot of entertainment needing to be streamed. Please update us, your clients, with what’s happening.
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Niall Burke
(@leoniall) reported
@SkyHelpTeam The outage in ilford IG1 has been like that for almost an hour now
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Tamara Ellison
(@sparkesfarm_t) reported
@AllxToxMyselfx @SkyHelpTeam @JamesBu21387819 We’ve had rubbish service since last night. Not good when you’re all stuck indoors. Can’t even make calls. 😡
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Boca
(@Boca1965) reported
@SkyHelpTeam They'll never give a resolution timeline. Every time it's "we'll fix it shortly" but "shortly" in Sky terms is at least 3 months.
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James Warren
(@Goodoldjim) reported
@SkyHelpTeam So just to check, in 3hrs (6hrs since I encountered the problem you ignored in your website) you still have no update? @skyhelpteam @SkyUK