Sky Outage Report in Reigate, Surrey, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Reigate, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Reigate, Surrey, England
The most recent Sky outage reports came from the following cities: London, Croydon, Crawley, Weybridge, Redhill, Dorking, Epsom, Leatherhead, Beckenham, Horley, Sutton, Sunbury-on-Thames, Worcester Park, Warlingham and East Grinstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| Croydon |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Reigate, England
Latest outage, problems and issue reports in Reigate and nearby locations:
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Natalie Exley
(@Sexley28) reported
from
Crawley, England
@virginmedia your company is a joke. Tv and broadband down yet again - already have an ongoing complaint about the service with ofcom. Pay extra to have sky sports packages and can’t even do that today. And we can’t even speak to a human ! @SkyUK we shouldn’t have left 😭
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Paul Smith
(@bronzefish) reported
from
Bromley, England
@SkyHelpTeam Tried that and didn’t help. That is why I had to phone your support.
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steven hilleard
(@StevenHilleard) reported
from
Bromley, England
@1kevincampbell @leemarkjudges @SkySports We like a different side away from home, just don’t understand it, there’s always a good away support too!
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Andrew Moore
(@sainttwittwer) reported
from
Tatsfield, England
@SkyUK Just got a letter telling me that my bill will be going up by £6 a month!!!!! What!!! Goodbye sky how dare you treat us this. Your broadband router is shocking as well. #milkingus #skyuk
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Karl Izod
(@Izod777) reported
from
Crawley, England
Graeme Souness needs to **** off sky miserable old ****!!! #MANLIV @SkySports
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Paul Smith
(@bronzefish) reported
from
Bromley, England
@SkyUK broadband intermittently dropping connection. Your support tell me it’s due to number of wi fi devices connnected. When I was with @bt_uk this was not an issue. Sky support tell me I have to pay £300 cancellation fee to leave Sky!
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bridie ohalloran
(@sxyblueyes2) reported
from
Merton, England
@SkyHelpTeam way to go! Gone from the best to the worst in the space of a month! I’ve been with you for 15 years but can’t even get through to cancel! Supposed to do it online nothing works absolute joke!
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Dan Tickner
(@dannyt2003) reported
from
London, England
@SkyUK A big THANK YOU to the lovely Sky Backstage team. Coffee machine was not working so we got another free drink instead. Fab customer service from Thomas.
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Bill Burey
(@bburey) reported
from
Croydon, England
@virginmedia Switched to @SkyUK @virginmedia no help - not a great way to keep customers
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Paul Smith
(@bronzefish) reported
from
Bromley, England
@SkyUK I have emailed you to complain of your poor service and unable to resolve my broadband issue that appears to be related to the router and I didn’t have this issue when I was with @bt_uk At least @bt_uk gave me the option to speak to a manager! #BadCustomerService
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bam
(@mustafayadigg) reported
from
Croydon, England
I have never seen those 2 black presenters before. this was tactical by @SkySports
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Matt McIlroy
(@Mattmcilroy) reported
from
Bromley, England
Why are the @SkyUK Q routers so poor, in the room right next to the router cupboard and signals awful 😭😭😭
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
@SkyHelpTeam hi we recently got sky Q but the past couple weeks its not been letting me download or record things & the only way to fix it has been to turn it off & back on again which is now getting very annoying
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Bill Burey
(@bburey) reported
from
Croydon, England
@virginmedia @virginmedia Wow you can’t even keep on top of your communications - if you bothered to look you would of read the ongoing saga about a cancelled install following a move date and broken cable @SkyUK 1 @virginmedia 0 !!! 5 times cheaper to keep a customer than create a new one
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Nomnomnom de guerre
(@alspicer) reported
from
London, England
@StopFundingHate @coopuk @CarlsbergUK @Homebase_uk @LauraAshleyUK @TNLUK @SkyUK @Argos_Online @verynetwork @Morrisons @LidlGB @skiptonbs Don't buy the Mail. Certainly don't support any company that advertises there. Shame on you.
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michael kelpie
(@thekelpie) reported
from
Bromley, England
@hayley_emma1 @bt_uk @SkyUK Interesting that @bt_uk responded quicker than @SkyUK AND they got your name right. Now, if only BT could actually be better at actually getting your phone line working you’d be a happy customer and wouldn’t have to take another half day off work. Fingers crossed H.
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mmpfb
(@chrstphrcp) reported
from
Bromley, England
@SkyHelpTeam is internet down in SE20. Have no connection this morning
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Maria Cook 🌈🧩
(@AutyWarriorMum) reported
from
Crawley, England
@SkyHelpTeam Well that wasn’t helpful. I’ll hang on the phone then......
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Benni Robinson
(@benninojets) reported
from
West Molesey, England
Honestly though, **** @themichaelowen (who’s been troubled by injuries) for suggesting that Liverpool players kick @MarcusRashford on his injured ankle. **** right off. #skysports #ManUtdVLiverpool
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@SkySportsWWE @SkySports sound issues on Smackdown feed.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Webber
(@DanWebber79) reported
@SkyHelpTeam I think it's down to the outages locally rather than my router or line.
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Nevaeh Wax Melts
(@NevaehWax) reported
@SkyHelpTeam Still doesn't work?
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Frank Murray
(@ThanksFrank4) reported
@SkyHelpTeam I can't run it now due to work, when I have done these in the past it doesn't show any issues, it barely gets 30mgbps upload and the download speed is stupidly slow any time in the day
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Andy Metcalfe
(@AndyMetcalfe19) reported
@SkyHelpTeam afternoon, my wifi is still down in Washington. Is there an ETA for it being fixed? Cheers,
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Miss Leeny
(@missleeny) reported
Does anyone have their mobile contract with #sky I am due an upgrade with current provider & thinking of moving given I've been a customer with sky for nearly 20 years. I've heard very mixed reviews about the signal @SkyHelpTeam
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heidi walton
(@strudledoodle) reported
@lilibet1987 @SkyHelpTeam What that’s shocking! Skys customer care has never been good
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Bewson
(@Bewson) reported
@SkyHelpTeam I have yes, appears to be an area wide issue in Washington Tyne and Wear. So hoping this will be fixed before next Tuesday? If not I really will need to bring the appt forward
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Nevaeh Wax Melts
(@NevaehWax) reported
@SkyHelpTeam @MiserableMackem No. Its still down. Can you please give us all an update?
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Steven 🔴⚪
(@MiserableMackem) reported
@SkyHelpTeam Certainly am. Still an issue round here?
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Carla
(@Carla25621284) reported
@SkyHelpTeam I mean for me having to take a day of work to avoid skys stupid fee for call outs