Sky Outage Report in Reigate, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Reigate, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 07: Problems at Sky
Sky is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Reigate, Surrey, England
The most recent Sky outage reports came from the following cities: London, Crawley, Croydon, Sunbury-on-Thames, Worcester Park, Sutton, Warlingham, Redhill, East Grinstead, Banstead, Caterham, Surbiton, Weybridge, Thornton Heath and Reigate.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| TV | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Reigate, England
Latest outage, problems and issue reports in Reigate and nearby locations:
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Philippa🐾🐶
(@pipsiicola) reported
from
Whyteleafe, England
@SkyUK hi. How do I ask for my signal to be boosted? For a few weeks now the picture on our TV breaks up &says there is no signal on all channels. Today I was dropped out for Zoom 3 times in 90 minutes!!! I check website and it says no issues in my area. Can someone help please?
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John
(@icbm24) reported
from
Croydon, England
@SkyHelpTeam Sky Broadband down in SE25 London area. Can you give me an update on it?
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
Yet another evening of interrupted internet from @SkyHelpTeam. Hope (yet another) engineer visit on Wednesday solves the problem; it’s only been 5 months after all....
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Gary Buckingham
(@GJBuckingham) reported
from
London, England
@SkyHelpTeam hi my broadband as been down since 1pm is there a problem in my area I live in Dagenham
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lee duggan*
(@redlee6963) reported
from
Croydon, England
@SkySports @GNev2 is the reason I’m giving up my subscription why you got the idiot back is beyond me first class 🤡
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Laura Greenaway
(@LauraGreenawa12) reported
from
Merton, England
@BeckyEverson @SkyUK @virginmedia Nope, virgin always lagging or down completely, have to reboot or switch between 2g or 5 g
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ap
(@otheranthony) reported
from
London, England
@SkySports Hey Karen 👋🏾 There’s no way you guys would turn down £3.5b. Only the fans are allowed to voice their disgust. All the best,
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Malachi Beckford
(@BeckfordMalachi) reported
from
London, England
@SkySports This is never a red card everything look worse when you slow it down
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Chris Phillips
(@quinsquarters) reported
from
Effingham, England
@SkyHelpTeam is there an issue with BB in Effingham area? All lights green but laptop and Q box can’t connect to the internet
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Zara
(@zarascakes) reported
from
Croydon, England
@SkyHelpTeam But my 4G drops and the wifi doesn't work so it won't connect' irrelevant of the device, it's taking long enough to upload these tweets!
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam yet again broadband not working... you’ve had months to sort this out.
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Mohammed farid butt
(@faridji99) reported
from
Leatherhead, England
Shame on @SkyUK what ever sky promised they never delivered no good broadband service & increased price for no reason
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Lisa Maylin
(@LisaMaylin) reported
from
Banstead, England
@SkyUK please can you explain how you can treat your elderly customer (of nearly 30 years) so appalling? You should be ashamed! Please let me know who I can contact to complain on my fathers behalf!
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Charlotte Jones Presents
(@charljpresents) reported
from
Crawley, England
Just seems ridiculous that @SkyHelpTeam @SkyUK can break GDPR when it suits them and then when a customer actually needs help, it’s completely not allowed and they leave their customers with no choice..
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam Don’t worry, I’ll spend hours on the phone tomorrow in a futile attempt to get the service I’m paying for....
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
Yet more problems with @SkyHelpTeam broadband... not been right since before Christmas. How hard can it be to sort out?
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Naresh Vaneshwar
(@nrshq) reported
from
Croydon, England
Horrific customer care by @SkyUK regarding broadband contract renewal. They claim their virtual assistant can be super useful but it's dumb as f***. Then I called them, waited 30 minutes, then got transferred multiple times and waited more before they said they can't help me.
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Charlotte Jones Presents
(@charljpresents) reported
from
Crawley, England
The issue has already been reported to Trading Standards and they have been more helpful than @SkyHelpTeam @skyuk and the complaint is now being made to the Omubudsman.
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Charlotte Jones Presents
(@charljpresents) reported
from
Crawley, England
I am so disappointed with @SkyHelpTeam @SkyUK who have broken GDPR rules, completely messed up my phone account and every time I call I’m told there is nothing that can be done..
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Sabina Khan
(@SabinaNKhan) reported
from
Croydon, England
@SkyHelpTeam can you please urgently assist - our broadband has gone down and the landline is dead so I can’t call your customer services. I need to get back online urgently for work.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Chiruka1🇦🇺🇿🇼🌐
(@SChiruka1) reported
@SkySports Death threats are wrong and should be condemned but also Mike Dean must resign. He had VAR to use but still made a poor decision.
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Michael Lofthouse
(@MichaelLofthou5) reported
@SkySports @Carra23 @GNev2 I’m sure it isn’t ! If only there was some kind of replay system that could help them !!!!
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Simon Cookson
(@simonncookson) reported
from
Tideswell, England
We have no internet! It’s been gone 10 mins ..! @SkyHelpTeam any know issues in SK17?
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EcoBean
(@EcoBean62) reported
@Mr13alls Rather ditch my @SkyUK subscription - more than double the price & absolutely crap programmes
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Dan
(@Altgthr) reported
@KarlaHilton1 @UtdDistrict @SkySports I think giving Greenwood time hade some sense (in part as you say because we didn’t buy a RW) and buying talented youngsters is great, but you also have to buy for the here and now, whilst investing in tomorrow, for sometimes tomorrow never comes.
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Fernanchester United
(@JonathanStauff3) reported
@UtdDistrict @SkySports Why would we believe reports now when they are never right during transfer season.
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Charlotte Baker
(@charlie_baker23) reported
@SkyHelpTeam When everyone is working from home, an outage of 9 hours can have a huge impact - I think Sky needs to revisit its compensation policy. These are not normal times and reliable broadband is essential to allow people to work and get paid.
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SPENCEY7️⃣7️⃣7️⃣
(@spencey777) reported
@SkyHelpTeam hi my broadband keeps dropping out every 15mins is there any issues in my area?
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Garret
(@potatofusbal) reported
@SkyHelpTeam no broadband this morning for us in e7. Have gone through the self-help steps several times to no avail.
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AK
(@fak316) reported
@claumdias @SkyHelpTeam same. we haven't had internet since 10:34am, Monday 8th of Feb. I have spoken with Sky's Broadband help team couple of times and they have finally confirmed that there is an outage affecting local data cabinet operated by @OpenReach. There is no ETA for resolution.