Sky Outage Report in Reigate, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Reigate, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 09: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Reigate, Surrey, England
The most recent Sky outage reports came from the following cities: London, Sutton, Crawley, Croydon, Sunbury-on-Thames, Worcester Park, Warlingham, Redhill, East Grinstead, Banstead, Caterham, Surbiton, Weybridge, Thornton Heath and Reigate.
| City | Problem Type | Report Time |
|---|---|---|
 Sutton |
Internet | |
| London |
Total Blackout | |
| Sutton |
||
| Sutton |
Internet | |
| London |
||
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Reigate, England
Latest outage, problems and issue reports in Reigate and nearby locations:
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Barbara Poole ⚽🦅
(@Barbara4003) reported
from
Croydon, England
Have they stopped banging on about Liverpool yet? I refuse to switch over and listen to that garbage. @SkySports
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Johanna
(@smileyblonde43) reported
from
Bromley, England
@SkyHelpTeam was supposed to have our broadband and sky talk activated yesterday. Engineer didn’t show up. Customer service couldn’t give me any information as @WeAreOpenreach only update them the day after they are supposed to complete the work. No information on our order
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phillip du plooy
(@riven35) reported
from
Croydon, England
@SkyHelpTeam My internet has now started working at home, thanks for fixing the issue.
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam yet again broadband not working... you’ve had months to sort this out.
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Philippa🐾🐶
(@pipsiicola) reported
from
Whyteleafe, England
@SkyUK hi. How do I ask for my signal to be boosted? For a few weeks now the picture on our TV breaks up &says there is no signal on all channels. Today I was dropped out for Zoom 3 times in 90 minutes!!! I check website and it says no issues in my area. Can someone help please?
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Naresh Vaneshwar
(@nrshq) reported
from
Croydon, England
Horrific customer care by @SkyUK regarding broadband contract renewal. They claim their virtual assistant can be super useful but it's dumb as f***. Then I called them, waited 30 minutes, then got transferred multiple times and waited more before they said they can't help me.
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John
(@icbm24) reported
from
Croydon, England
@SkyHelpTeam Sky Broadband down in SE25 London area. Can you give me an update on it?
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Sabina Khan
(@SabinaNKhan) reported
from
Croydon, England
@SkyHelpTeam can you please urgently assist - our broadband has gone down and the landline is dead so I can’t call your customer services. I need to get back online urgently for work.
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam Don’t worry, I’ll spend hours on the phone tomorrow in a futile attempt to get the service I’m paying for....
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Mohammed farid butt
(@faridji99) reported
from
Leatherhead, England
Shame on @SkyUK what ever sky promised they never delivered no good broadband service & increased price for no reason
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Zara
(@zarascakes) reported
from
Croydon, England
@SkyHelpTeam But my 4G drops and the wifi doesn't work so it won't connect' irrelevant of the device, it's taking long enough to upload these tweets!
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Sarah Jones MP
(@LabourSJ) reported
from
Croydon, England
@SkyHelpTeam any idea how long the problem will last in south london?
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@SkyHelpTeam any ideas on how long Sky broadband will be down for in Whyteleafe as I’m trying to run a taxi company from home and no one is able to get through #skybroadband
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Gary Buckingham
(@GJBuckingham) reported
from
London, England
@SkyHelpTeam hi my broadband as been down since 1pm is there a problem in my area I live in Dagenham
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Kate McKeown
(@KateMcKeown01) reported
from
Merton, England
@SkyHelpTeam hey guys, we’re in south west London and our internet has been down for a while now? Is there a problem your end? #sendhelp #workingfromhome
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Jo Asante
(@JoJo79be) reported
from
Croydon, England
I wonder 🤔 how many people were told that they would receive compensation following @SkyUK outage on 17th Feb , only to find their next month bill hasn’t been adjusted 😠 @SkyHelpTeam how many calls and tweets will it take ??
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Chris Phillips
(@quinsquarters) reported
from
Effingham, England
@SkyHelpTeam is there an issue with BB in Effingham area? All lights green but laptop and Q box can’t connect to the internet
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Dean Travers
(@chelsedean70) reported
from
Merton, England
@SkyHelpTeam Internet just gone off been ok all morning. Please help as my daughters epilepsy watch works off the Internet to send auto updates on her
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Luke
(@Mister_Luke_K) reported
from
Merton, England
@SkyUK internet has just gone down in SW19 area for me and neighbours I have children here that need to get online to do schoolwork!!! Can we have some idea when it’s coming back??? What do I pay too dollar for if I can keep my connection??
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Melz {Dexta’s Wifi} 👑🇯🇲
(@MelzDee) reported
from
London, England
When I’ve have “no satellite signal’ for 3 days now and @SkyUK @SkyHelpTeam tells me the next available engineer is the TWENTY THIRD OF MARCH. If I receive a bill for those 4 weeks without TV there’s gonna be a problem 🙃
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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musicminds
(@musicminds12) reported
@m96red @SkySports So klopp saying haalands first chance at the start of the game means 6 minutes in and not 23 seconds in? Secondly, this wasn't even haalands chance you fool, he crossed it to Cole palmer so stop making **** up you scum
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JamesArthur
(@JimmySnelgrove) reported
@SkyHelpTeam 1/2 - Just called to report a fault on the line of one of your customers (elderly in their 90’a, one fell and was on the floor for 4.5hrs 2 wks ago). Phone line crackles when ringing and goes dead! Apparently you can’t log a fault without the customer reporting it
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Ultimate Girls
(@ultimate_girls) reported
@SkyHelpTeam I'm struggling to get the 6 months free apple tv to work, please can you help?
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JamesArthur
(@JimmySnelgrove) reported
@SkyHelpTeam DPA!!! The only contact I have for your customer is their landline. I have no way to reach them to see if they have a mobile
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👩⚕️🐶Paula & Dexter
(@Paulasimpson21) reported
@SkyUK poor service... Why are you happy to take monthly payments for Sky Protect but then when there is an issue pass us from pillar to post for 3 hours and then tell us that our equipment has broke and 'it tough and nothing you can do to help!!! 😵💫😳
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Abrafi (Abs)
(@abs_akos) reported
@SkyHelpTeam id like to make a complaint. Sky broadband has not be working properly for apprx 6 weeks. I require the internet not only for work but because I pay monthly. How is sky going to compensate customers for this poor service? I should not have to pay full price this
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Steven Greest
(@StevenGreest) reported
@SkyUK my broadband has been dropping in and out all day, your testing confirms this but all numbers I ring I get cut off?!? How much of my £150 a month goes on service when things go wrong?
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Amanda
(@outofsync8) reported
@SkyHelpTeam On the 24th day of Christmas Santa gave to me a Sky system that’s completely broken!
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Lawrence Landray
(@Glawsloz) reported
@SkyHelpTeam No. It just cuts out. Sometimes it comes back almost immediately other times loses signal completely. Sometimes the screen doesn’t come on when we turn the box on either
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Pysgod wibli wobbli
(@PhillipsGavi) reported
@SkyHelpTeam SKY TV seems to be down in the Cross Hands Carmarthenshire area. No signal message on boxes. Restart and tip have not resolved the issue.