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Sky outages and service status in Reigate, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 2 outage signals in the last 24 hours around Reigate, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 12, 10:05 AM GMT+1.
  • 55% Internet (55%)
  • 22% Wi-fi (22%)
  • 14% TV (14%)
  • 8% Total Blackout (8%)
  • 2% Phone (2%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Reigate, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Reigate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 12: Problems at Sky

Sky is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Reigate, England

The most recent Sky outage reports came from the following cities: Redhill, Croydon, Purley, Caterham, Crawley, East Grinstead, Sunbury-on-Thames, Thornton Heath, Mitcham, Westerham, Surbiton, Epsom, Wallington, Carshalton, and Reigate.

CityProblem TypeReport Time
Redhill Internet 11 hours ago
Croydon Internet 12 hours ago
Croydon Wi-fi 2 days ago
Croydon TV 3 days ago
Croydon Wi-fi 5 days ago
Croydon Internet 6 days ago

Nearby cities with recent reports

Croydon

6 recent signals

12 hours ago
Redhill

1 recent signals

11 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Reigate, England

Latest outage, problems and issue reports in Reigate and nearby locations:

  • PowellVerity
    Verity Powell (@PowellVerity) reported from West Molesey, England

    @SkyHelpTeam what is best way to discuss my plan as it’s gone up and I think I might have to cancel my sky which I don’t want to do but it’s so expensive

  • Maria_MsBlueSky
    Maria D (@Maria_MsBlueSky) reported from Merton, England

    @SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks

  • JefferyOllie
    Ollie Jeffery (@JefferyOllie) reported from Redhill, England

    @SkyUK because we are with @virginmedia who are the worst Internet provider on the planet my daughter is eating into her mobile data. Do you have any offers for year 10 Students to help them with data. Thank You

  • Shims_g
    Glyn Shimell (@Shims_g) reported from Bromley, England

    @virginmedia your customer process to report a deceased account holder to cancel services is an absolute shambles, been on hold for 2 hours, no links on your website to do it. Thank god I’m with @SkyUK

  • natalie_h48rec
    🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England

    @SkyHelpTeam Thank you for the response. Could I ask why the engineers are only just working on this? It’s been down for over 24 hours?

  • Anita_Fruitloop
    ♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱 (@Anita_Fruitloop) reported from Dorking, England

    @SkyHelpTeam I've tried to download Manifest on my tablet but it's telling me I've reached the maximum limit for downloads - I haven't downloaded it anywhere..... not even on my TV and when I did I've deleted it! Help!

  • riven35
    phillip du plooy (@riven35) reported from Croydon, England

    @SkyHelpTeam My internet has now started working at home, thanks for fixing the issue.

  • ciarale01
    Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England

    I am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!

  • pipsiicola
    Philippa🐾🐶 (@pipsiicola) reported from Whyteleafe, England

    @SkyUK hi. How do I ask for my signal to be boosted? For a few weeks now the picture on our TV breaks up &says there is no signal on all channels. Today I was dropped out for Zoom 3 times in 90 minutes!!! I check website and it says no issues in my area. Can someone help please?

  • rafauzcate
    rafael uzcategui (@rafauzcate) reported from Worcester Park, England

    @SamsungUK Hello JH, It's a flip4 5G... No damage at all. We bought it via @SkyHelpTeam . We now need to send it back and my partner will be with no handset for 2 or maybe 3 weeks. The handset itself it's on immaculate conditions. Still have the original clear stickers on.

  • nick_davison10
    Nick Davison (@nick_davison10) reported from Worcester Park, England

    @SkyHelpTeam Have you read the thread? Your member ogvstaff said the price would be guaranteed when I called back. That's bloody poor.

  • Lewoodman
    Lisa Woodman (@Lewoodman) reported from Merton, England

    @SkyHelpTeam @Jimmy74923391 London in general I agree with, I’m Morden and it’s been severely cutting and I upgraded to superfast a few months ago! All trouble shooting tried. Sky needs to now investigate.

  • k8tyDavies
    Kate Davies (@k8tyDavies) reported from Worcester Park, England

    @SkyHelpTeam just wanted to say I’ve just had amazing customer service from a guy called Sherwin!! He was so helpful and really polite and friendly #greatservice

  • SabinaNKhan
    Sabina Khan (@SabinaNKhan) reported from Croydon, England

    HONESTLY @SkyHelpTeam I’ve called now 15 times and yet I cannot get anyone to help me with my broadband activation. I’m now out of internet for 3 working days and have had to pay £45 bundle to work from home because I wasn’t expecting this delay.

  • kentsoc
    david (@kentsoc) reported from Biggin Hill, England

    @SkyHelpTeam I really just wanted SkyMobile customer services

  • RetiredChav
    Danny Flo (@RetiredChav) reported from Croydon, England

    @HillF1 well said Damon! The only only one with sense on the Skysports team. Max was totally at fault and never making that corner and could have killed Hamilton.

  • vinke_rob
    Rob Vinke (@vinke_rob) reported from Sutton, England

    I cannot download any @Channel4 programs onto my @SkyUK +HD Box. BBC and ITV are fine. Does anyone else have this issue? #asktwitter

  • zarascakes
    Zara (@zarascakes) reported from Croydon, England

    @SkyHelpTeam But my 4G drops and the wifi doesn't work so it won't connect' irrelevant of the device, it's taking long enough to upload these tweets!

  • magical_78
    NigelH (@magical_78) reported from Bromley, England

    @SkyHelpTeam hi, we’re due to move out later this month but don’t have our new address yet (we’re renting part of a house with sky already) - is there a way we can use our Sky Q box / viewing card there as we don’t want to cancel given we have 21yrs of history. Thanks

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam No.. It's all @OpenreachHelp fault so Sky can't possibly take an responsibility for their customers... Great service isn't it ?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • OnlyBloodyDavid
    ĐɆ₣ł₦ł₮ɆⱠɎ ₲Ɽ₳VɎ (@OnlyBloodyDavid) reported

    Penalty incident at selhurst park and they ignore it and cut to Guardiola. Fuckssake, @skysports #nufc

  • crSache
    Sache (@crSache) reported

    @SkySports You pay 25.90chf for a Month! They still manage to put publicity on a paid subscription. Right befor Rory's shot. The dont let you ear the players interview.. On to top that, the publicity are in German! Worst experience, TV is dead. #Masters2026 #skysucks

  • TJohnan1999
    Jonah Tumze (@TJohnan1999) reported

    @TheAnfieldBuzz @SkySports Slot can never do that

  • xxjessicanxx
    Jess Newton (@xxjessicanxx) reported

    @SkyUK worst customer service EVER

  • Markus181285
    Mark Gibson (@Markus181285) reported

    @SkyUK diabolical customer service, apparently £20 compensation is acceptable for you supplying not 1 but 3 broken Sky Glass tvs. Taking time off work to wait for deliveries and constant phone calls to chase up call backs that you should be making and don’t bother.

  • sabsipax
    Sabs (@sabsipax) reported

    @SkySportsNews Another retard giving his opinion, how the hell so these guys come on skysports

  • userha77
    j (@userha77) reported

    Has anyone seen the leaders on @SkySports @TheMasters awful coverage

  • gazh81
    Gazh 81 (@gazh81) reported

    @SkySportsGolf @SkySports Does Rory support arsenal?!!

  • TetsuTaiyou
    John (@TetsuTaiyou) reported

    @culturaldude @SkySports Agreed. Absolute ******* garbage. I couldn't give a **** what any pundit has to say. I just want to watch actual golf. Have switched to VPN and masters app

  • RB202301
    RB (@RB202301) reported

    @SkyHelpTeam Sky Q unusable now. Freezing, Called for help agent keeps pushing glass and puck for MORE Money per month. 27 years with you but not long left. Sick of non caring agents and seriously, can you STOP THE CALL CENTRE READING A SCRIPT. Consider this a complaint.