Sky Outage Report in Reigate, Surrey, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Reigate, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at Sky
Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Reigate, Surrey, England
The most recent Sky outage reports came from the following cities: Croydon, London, Mitcham, Redhill, Banstead, Carshalton, Thornton Heath, Coulsdon, Sutton, East Grinstead, Leatherhead, Epsom, Westerham, Cobham and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| London |
Internet | |
| London |
||
| Mitcham |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Reigate, England
Latest outage, problems and issue reports in Reigate and nearby locations:
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Karl Izod
(@Izod777) reported
from
Crawley, England
Graeme Souness needs to **** off sky miserable old ****!!! #MANLIV @SkySports
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Matt McIlroy
(@Mattmcilroy) reported
from
Bromley, England
Why are the @SkyUK Q routers so poor, in the room right next to the router cupboard and signals awful 😭😭😭
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
@SkyHelpTeam hi we recently got sky Q but the past couple weeks its not been letting me download or record things & the only way to fix it has been to turn it off & back on again which is now getting very annoying
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Bill Burey
(@bburey) reported
from
Croydon, England
@virginmedia @virginmedia Wow you can’t even keep on top of your communications - if you bothered to look you would of read the ongoing saga about a cancelled install following a move date and broken cable @SkyUK 1 @virginmedia 0 !!! 5 times cheaper to keep a customer than create a new one
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mmpfb
(@chrstphrcp) reported
from
Bromley, England
@SkyHelpTeam is internet down in SE20. Have no connection this morning
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Paul Smith
(@bronzefish) reported
from
Bromley, England
@SkyUK broadband intermittently dropping connection. Your support tell me it’s due to number of wi fi devices connnected. When I was with @bt_uk this was not an issue. Sky support tell me I have to pay £300 cancellation fee to leave Sky!
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Benni Robinson
(@benninojets) reported
from
West Molesey, England
Honestly though, **** @themichaelowen (who’s been troubled by injuries) for suggesting that Liverpool players kick @MarcusRashford on his injured ankle. **** right off. #skysports #ManUtdVLiverpool
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bam
(@mustafayadigg) reported
from
Croydon, England
I have never seen those 2 black presenters before. this was tactical by @SkySports
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@SkySportsWWE @SkySports sound issues on Smackdown feed.
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Bill Burey
(@bburey) reported
from
Croydon, England
@virginmedia Switched to @SkyUK @virginmedia no help - not a great way to keep customers
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bridie ohalloran
(@sxyblueyes2) reported
from
Merton, England
@SkyHelpTeam way to go! Gone from the best to the worst in the space of a month! I’ve been with you for 15 years but can’t even get through to cancel! Supposed to do it online nothing works absolute joke!
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Dan Tickner
(@dannyt2003) reported
from
London, England
@SkyUK A big THANK YOU to the lovely Sky Backstage team. Coffee machine was not working so we got another free drink instead. Fab customer service from Thomas.
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Andrew Moore
(@sainttwittwer) reported
from
Tatsfield, England
@SkyUK Just got a letter telling me that my bill will be going up by £6 a month!!!!! What!!! Goodbye sky how dare you treat us this. Your broadband router is shocking as well. #milkingus #skyuk
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steven hilleard
(@StevenHilleard) reported
from
Bromley, England
@1kevincampbell @leemarkjudges @SkySports We like a different side away from home, just don’t understand it, there’s always a good away support too!
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Dinesh
(@Sanassee) reported
from
Croydon, England
If you think @SkySports are bad with their United bias, don’t even get me started on @btsportfootball
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Maria Cook 🌈🧩
(@AutyWarriorMum) reported
from
Crawley, England
@SkyHelpTeam Well that wasn’t helpful. I’ll hang on the phone then......
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Paul Smith
(@bronzefish) reported
from
Bromley, England
@SkyHelpTeam Tried that and didn’t help. That is why I had to phone your support.
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Paul Smith
(@bronzefish) reported
from
Bromley, England
@SkyUK I have emailed you to complain of your poor service and unable to resolve my broadband issue that appears to be related to the router and I didn’t have this issue when I was with @bt_uk At least @bt_uk gave me the option to speak to a manager! #BadCustomerService
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Nomnomnom de guerre
(@alspicer) reported
from
London, England
@StopFundingHate @coopuk @CarlsbergUK @Homebase_uk @LauraAshleyUK @TNLUK @SkyUK @Argos_Online @verynetwork @Morrisons @LidlGB @skiptonbs Don't buy the Mail. Certainly don't support any company that advertises there. Shame on you.
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michael kelpie
(@thekelpie) reported
from
Bromley, England
@hayley_emma1 @bt_uk @SkyUK Interesting that @bt_uk responded quicker than @SkyUK AND they got your name right. Now, if only BT could actually be better at actually getting your phone line working you’d be a happy customer and wouldn’t have to take another half day off work. Fingers crossed H.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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JB
(@J_D_B1983) reported
@SkyHelpTeam I got charged £60 to cancel down some of my TV package. An issue at your end and I’m now being asked to make another payment of £60 which will be “credited” to my account in January?!? So I’d be out of pocket £120 ahead of Christmas whilst you throw “credits” around.
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Mark Hankin
(@8gzd8k76nM) reported
@awickedgeezer @SkyHelpTeam Yeah shame they aren’t on hand to respond to you the second you send a message isn’t it Steve, imagine having other customer’s messages and posts they need to respond to? Pillock
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Wes
(@MiguelsLaRusso) reported
@8gzd8k76nM @pat_m91 @SkyHelpTeam People are paying for a service mark, they expect it to work for most of the year, not having outages every two weeks.
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Emma Bushell
(@e4everything) reported
@SkyHelpTeam @BigSammyJ We're also in SE8 and ours went down at lunchtime today and is still out. Just saying it could take days is not good enough. I need Internet for work.
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David Huggett
(@davehuggett) reported
@SkyHelpTeam how do I report my broadband down as I am not entitled to compensation until 2 full days after I report but phone has automated message and email gets bounced back
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DJ REPLAE
(@DJREPLAE) reported
@SkyHelpTeam No service in Strabane, no Internet or phone, and in bad Mobile signal area, need services restored ASAP! how long till this outage issue is resolved? Hours? Days?
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Hadge
(@hadgett7) reported
@SkyFootball @SkySports You got hammered on HIGNFY by Ian Hislop about making a statement against Qatar. Collecting your pay cheques whilst there looks very bad.
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Mark Hankin
(@8gzd8k76nM) reported
@MiguelsLaRusso @pat_m91 @SkyHelpTeam Awful that we don’t live in a perfect world isn’t it - shame technology and infrastructure isn’t absolutely fault proof. You can pull the other one if you think people have outages that often give your head a shake
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Dr Michelle Johansen
(@historitage) reported
@SkyHelpTeam my London area has had an internet outage all day. An update on what the issue is & when it might be resolved would be really helpful. Thanks.
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Michael Elstob
(@botsle) reported
@SuperSportTV please can you fix the commentary… 1. Commentators are terrible. 2. Sound mix is ghastly. Maybe just give us the @SkySports commentary please.