Sky Outage Report in Reigate, Surrey, England
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The latest reports from users having issues in Reigate come from postal codes RH2.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Reigate, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Reigate, Surrey, England
The most recent Sky outage reports came from the following cities: London, Croydon, Crawley, Redhill, Thornton Heath, Reigate, Dorking, Horley, Sutton, Weybridge, Purley, East Grinstead, Byfleet, Mitcham and Caterham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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Sky Issues Reports Near Reigate, England
Latest outage, problems and issue reports in Reigate and nearby locations:
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Caz ☺🏴
(@caz_08) reported
from
Bromley, England
@SkyHelpTeam To upgrade to SkyQ I’m an existing customer, looking to see if can get a better price for install
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Christopher Bell
(@digibell) reported
from
Crawley, England
@SkyUK Over 3 years of a totally unreliable system , service so bad you couldn’t make it up , finally it works, now being hounded to return the kit! When finally I know what kit, they do no not send me details of how to get it back. After being told ..
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Rob McEwen
(@Rob179m) reported
from
Merton, England
@SkyUK so the latest appointment for customer services and an appointment to “swap a mini box” is a whole month...I pay OVER £120 a month and have done for a decade and this is the BEST sky can do....seriously this is pathetic
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Ashish Patel
(@Ashishpatel1972) reported
from
Croydon, England
@SkyHelpTeam @mac1882thfc Yes outage in NORBURY area! Does not help disabled customers inparticular who rely on a service to communicate with outside world!
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Sheree
(@Sheree_Kirby) reported
from
London, England
@SkyHelpTeam I'm really not happy with the customer service I've been receiving. I have downsized my package no longer having multi-room Sky Q and was told I would be sent packaging to return that box. It has never been sent to me and this morning I receive this text (1/2)
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Özlem Mehmet Gürses
(@ozlem4ever) reported
from
Croydon, England
@rebeccadlloyd @SkyHelpTeam I got through! Apparently it is an BT exchange in the area that is a problem and not an individual issue. Also that they are working on finding the problem, have been asked to allow 48hours for them to resolve the issue. 😳😡
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James Freund
(@jayfreund) reported
from
London, England
@SkyHelpTeam could you please contact me regarding a visit and your disgusting and rude customer service agent that I spoke to this morn
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Ashley Eglin
(@ashleyeglin23) reported
from
Croydon, England
This is a great impression you’ve set to new customers. Maybe we should have joined @virginmedia instead. Absolutely disgraceful customer service @SkyHelpTeam
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Ian Briggs
(@ianbriggs) reported
from
Croydon, England
@jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE
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Big Sigh
(@SionDeFreitas) reported
from
Croydon, England
@SkyHelpTeam It's been resolved. I had been without internet for the entire evening last night re Norbury. But there are often outages with the broadband so nothing new. When theres another problem I'll be in touch.
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@SkyHelpTeam please explain why my new sky internet has stopped working less than a week after being installed. All I get of your customer service is sorry and refusing to send anyone out to look. Not impressed and seriously thinking of leaving after years. #sky
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James Freund
(@jayfreund) reported
from
London, England
@SkyHelpTeam not happy this morn , awaiting a visit to fix a sky q box, between 8-12.30 , had to ring customer services to be informed it will be between 12.30 and 2.30. My partner was supposed to be in work at 1!!!!!
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Robin Lewis
(@spacemanbin) reported
from
Redhill, England
@SkySportsPL @SkySports My 10 year old daughter would be embarrassed to go down with that tiny amount of contact.
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Ashish Patel
(@Ashishpatel1972) reported
from
Croydon, England
@mac1882thfc @SkyHelpTeam @virginmedia Been with @virginmedia in the past & had loads of issues with them in my area unfortunately & the hiking up on charges was not helpful despite being a loyal customer of 16 years & poor customer services attitude.
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scottmanson
(@scottmanson) reported
from
Bromley, England
@SkyHelpTeam so we are still waiting for the engineer who was due between 5-7pm. He can’t be contacted, your phone isn’t answered. Really glad we paid extra for the premium service.
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Simon Harris
(@SJ_Harris) reported
from
West Molesey, England
@SkyUK So the Sky VIP level is just utter bullshit. Diamond level means that now my Sky Q box has failed, you can’t get an engineer out to replace it for a MONTH!! Yet if I want a new Sky dish installed it’s under two weeks. Appalling way to treat your loyal customers!
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Nity Tripathi
(@tripathi_nity) reported
from
London, England
Recently installed SKY Q and it has been a nightmare. called 3 times reporting technical issues & the customer service team has been awful. Hours wasted on the phone with them and they refuse to even arrange a call back ... #disappointed @SkyUK @SkyHelpTeam @MoneyTelegraph
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Özlem Mehmet Gürses
(@ozlem4ever) reported
from
Croydon, England
@SkyHelpTeam SW16 area and no #internet I followed troubleshooting advice and now trying to call sky, on the phone 17 mins so far still waiting for some one to answer!! HELP!
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James Totten
(@Jtotten777) reported
from
Leatherhead, England
@SkySports why do we all ways Graeme Souness on when arsenal are playing. He does nothing but moan and says the same shit every time
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MrJohnSeager
(@MrJohnSeager) reported
from
Bromley, England
This not a good idea @JimWhite and @SkySportsNews @SkySports @SkyFootball a count down to a club possible demise like transfer deadline day - shame on you all
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Elworthy
(@paul_elworthy) reported
@SkyHelpTeam I was trying to cancel Sky as your engineers came to fix a problem and then made it worse. No automated message just left waiting for two and half hours then told it’s my fault for waiting rather than your poor service. 21 years I’ve been with you and then treated like this.
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Neil Corking
(@CorkingNeil) reported
@SkySports Yeah because the board know their money is safe, go down and bank the parachute payments
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Dawn Thomas
(@CherubPie) reported
@SkyHelpTeam do you lot understand the concept of customer service and keeping promises? After yet another **** up today, you were supposed to have a manager call me at 18.00. No call. You're on a mission to really piss me off
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⚡️ Ellie 🦋
(@ellierireland) reported
@SkyHelpTeam Been waiting on an open reach engineer to get back to me to arrange a new visit after failing to turn up once already. Reported the issue exactly a week ago now
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Nick Lea
(@dezgo1) reported
@SkyHelpTeam how do you get sky go to work with windows 10? Tried everything and customer service not helpful at all. #help
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Joe Stevens
(@Joe_stevens93) reported
@SkyHelpTeam So I have had a email saying my complaint has been close how? I haven’t had the call back
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Angelina lewis
(@Anglewis220878) reported
@SkyHelpTeam hey Team, we moved over to fibre broadband recently and the connection is terrible, the WiFi drops a lot !! We moved over because we thought our original package wasn’t working for us but feel fibre is worse ! Please can you investigate ? Thanks
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Mark England
(@MarkEngland_) reported
@SkyHelpTeam Thanks CD. It is well over a year old unfortunately. £30 for a remote?! Can't you send me one as a Christmas present or a thank you for being a loyal customer for so many years and spending £££'s with Sky, pretty please? 🤞🙏
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Scott Church
(@ScottTheCyclist) reported
@SkyUK customer service is totally useless it's been 3 weeks since I placed my broadband order and still no connection. Dish installed 5ft from the ground. Used to be a premium service, now it seems like it's run by cowboys
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Tim Musgrove
(@timmuz50337) reported
The @primevideosport app working perfectly through PS4 but constant issues through @SkyHelpTeam Sky Q app. Is this common? Teething problems I guess?