Sky Outage Report in Reigate, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Reigate come from postal codes RH2.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Reigate, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 02: Problems at Sky
Sky is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Reigate, Surrey, England
The most recent Sky outage reports came from the following cities: Crawley, London, Croydon, Redhill, Thornton Heath, Reigate, Dorking, Horley, Sutton, Weybridge, Purley, East Grinstead, Byfleet, Mitcham and Caterham.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley |
Internet | |
| London |
Internet | |
| London |
||
| Croydon |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Reigate, England
Latest outage, problems and issue reports in Reigate and nearby locations:
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Truda Spruyt
(@TrudaSpruyt) reported
from
London, England
@SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer
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Dom
(@DomPlums) reported
from
Horley, England
@SkySports why ******** are we talking about Man Utd when it’s palace against arsenal?
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Justin Leeper だよ！
(@JustinLeeper_yo) reported
from
Bromley, England
1 hr & counting on phone with @SkyUK after no one showed up for our broadband setup appt. between 8:00 & 13:00 today. It’s now 18:30. Their solution? Go to the back of the line, sport - as in reschedule for Aug. 15. If that isn’t the start of a lovely business relationship…
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
Pathetic customer support and help from @SkyUK broadband - activated almost a week ago and still struggling to get internet connection - everytime the customer support just reads out a same generic script involving turning the router on and off - unbelievable
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Mary Denyer
(@denyermc) reported
from
Headley, England
@SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!
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LF
(@LouKF93) reported
from
London, England
@SkyHelpTeam Lots of static and scrambled picture and then switches off saying satellite signal is not working.
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
@SkyHelpTeam hi I’m not at home but my dad informed about 2 hours ago that the internet went down and workmen had turned up outside our house cutting wires and destroying the telephone pole nearby. Why has this happened? Would have been nice to have been told work was starting.
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Ciara Lawrence
(@ciarale01) reported
from
Epsom and Ewell District, England
I am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@SkyHelpTeam abysmal service. My partner started working with Sky months ago, yet since we switched our (already crap) package to your apparent super best, it’s been worse than ever. Can’t stream anything without interruptions. And yes, been through usual steps. Not good enough
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GingerLolz
(@LorraineThorn) reported
from
Merton, England
Internet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
@SkyHelpTeam As I said I’m not home right now and because there was no internet at home for two hours my dad was forced to go into London to work. I’d like to know why workmen turned up outside, cut wires and took a telephone pole down and we weren’t given warning.
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
@SkyHelpTeam I don’t think you understand me at all. I’m saying workmen turned up with no warning. They ripped cables down and were taking the telephone pole down. We weren’t warned of any work.
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Insane Gooner
(@InsaneGoon3r) reported
from
Croydon, England
@richardajkeys Why is this irritating man still on twitter? I must say the quality of presenters on @SkySports is A* these days compared to those awful days of old!
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Ciara Lawrence
(@ciarale01) reported
from
Epsom and Ewell District, England
Surely I cannot be the only person in the universe that is having major Sky Broadband Internet problems today! @SkyUK #SkyBroadband
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GingerLolz
(@LorraineThorn) reported
from
Merton, England
@SkyHelpTeam Yes, local issue reported, which could take up to 2 hrs to resolve (I first got this response when I checked at around 10pm last night) thanks for your quick response!
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Matt (nee Reggae) Yates
(@MRMyates) reported
from
Hooley, England
Somebody deleted my recordings of #righteousgemstones season2 on the @SkyUK box and there is no eps at all on catch up! What’s going on @SkyHelpTeam?! Help me! 🙏🏻
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🟣ŇⒶ𝐧𝕒 ｍค𝐑ᶠ𝐨 🇬🇭
(@Mr_Unique_Voice) reported
from
London, England
@SkyHelpTeam Still having issues....
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Kieran Shew
(@shoeburger) reported
from
Merton, England
@SkyHelpTeam Since the storm, my sky box isn’t receiving signal. I’m in a block of flats. Tried calling, wait on hold for ages. How do we get someone to repair our dish? Why don’t you have an online solution for this. It’s 2022
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Sammie
(@Sammie3982) reported
from
London, England
@SkyUK your service is crap! All I wanna do is put my programme on and sleep! But I can’t! The sky box’s have no signal! My iPad and phone have no internet!! How hard can it be?? 😔
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I, Claudia
(@b7xt2mw4pz) reported
from
Bromley, England
@SkyHelpTeam You’re welcome Matt!! It’s a pity OPENREACH/KELLYS don’t strive for the same high standards as Sky!! Appalling experience with them y’day, damaging my property and have to have the router ON THE FLOOR RIGHT NEAR MY FRONT DOOR!! AWFUL 😡
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Bruce
(@thebrucetankhu1) reported
Hi @SkyHelpTeam the WiFi is up but we don’t have access to internet?? This isn’t the first time and we have reported this on several occasions. We’ve followed all the steps on the website but it is still down. Any suggestions??
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Martin Graysmith
(@MartinGraysmith) reported
@SkyHelpTeam It's back on again now, thank you. I appreciate that failures happen, but a day and a half without internet or even providing a timeframe is very poor.
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Cheltenham B&K
(@BKCheltenham) reported
@SkyHelpTeam business account and prime video hd isn't working - can you please help!!!!
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Samantha Mirosch
(@SamanthaMirosch) reported
@SkyUK hi i cant log into my sky id account, straight away it says my account it locked, i called the number and reset my password but its still saying theres a problem logging in
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Louise Wilson
(@wilsonlouise_) reported
@SkyHelpTeam for the past 2 weeks both my sky q box and sky q mini keeps disconnecting from my broadband every couple of hours but there is absolutely nothing wrong with my broadband! My sky q mini has now started disconnecting from my sky q box also, can you please help!
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col broady
(@colbroady) reported
@SkySports big seat to fill after Jeff leaves,never be the same, 25years of quality tv, if they get it wrong there will be Exodus of viewers
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ChillVillan 🦁
(@TheChillVillan) reported
@SkySports what's the point in having the broadcasting rights to the @Bundesliga_EN if you're not going to show the games? Last season @btsport showed every Bundesliga game. Far superior service
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Richard Mark Case
(@TrickyCase) reported
@SkyHelpTeam channel 438 Amazon Autumn Nations not working at Rugby club and nobody answering help line
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Richard Harper
(@richardharper) reported
@SkyHelpTeam We are now over 30 hours post incident start, with no further communications from Sky. At this stage, you are in breach of contract as you are failing to supply. Please can you provide further details on the outage, an eta to fix, and what you are doing to resolve it.
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Nabila Dini Ari
(@Nabila_Diniari) reported
@SamanthaMirosch @SkyUK I’m so pleased right now cause my locked account was perfectly recovered by @SolutionBase4. He is trusted and guaranteed for the service