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Sky

Sky Outage Report in Reigate, Surrey, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Reigate, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Reigate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Sky

Sky is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Reigate, England

The most recent Sky outage reports came from the following cities: Croydon, Purley, Caterham, Crawley, East Grinstead, Sunbury-on-Thames, Thornton Heath, Mitcham, Westerham, Surbiton, Epsom, Wallington, Carshalton, Reigate, and Bromley.

CityProblem TypeReport Time
Croydon Wi-fi 9 hours ago
Purley Internet 2 days ago
Caterham Total Blackout 3 days ago
Crawley Internet 4 days ago
Croydon TV 5 days ago
Croydon TV 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Reigate, England

Latest outage, problems and issue reports in Reigate and nearby locations:

  • zarascakes
    Zara (@zarascakes) reported from Croydon, England

    @SkyHelpTeam But my 4G drops and the wifi doesn't work so it won't connect' irrelevant of the device, it's taking long enough to upload these tweets!

  • chelsedean70
    Dean Travers (@chelsedean70) reported from Merton, England

    @SkyHelpTeam Internet just gone off been ok all morning. Please help as my daughters epilepsy watch works off the Internet to send auto updates on her

  • SabinaNKhan
    Sabina Khan (@SabinaNKhan) reported from Croydon, England

    @SkyHelpTeam can you please urgently assist - our broadband has gone down and the landline is dead so I can’t call your customer services. I need to get back online urgently for work.

  • KateMcKeown01
    Kate McKeown (@KateMcKeown01) reported from Merton, England

    @SkyHelpTeam hey guys, we’re in south west London and our internet has been down for a while now? Is there a problem your end? #sendhelp #workingfromhome

  • riven35
    phillip du plooy (@riven35) reported from Croydon, England

    @SkyHelpTeam My internet has now started working at home, thanks for fixing the issue.

  • Tjsam1000
    Tom Samuel (@Tjsam1000) reported from Whyteleafe, England

    @SkyHelpTeam any ideas on how long Sky broadband will be down for in Whyteleafe as I’m trying to run a taxi company from home and no one is able to get through #skybroadband

  • JoJo79be
    Jo Asante (@JoJo79be) reported from Croydon, England

    I wonder 🤔 how many people were told that they would receive compensation following @SkyUK outage on 17th Feb , only to find their next month bill hasn’t been adjusted 😠 @SkyHelpTeam how many calls and tweets will it take ??

  • charljpresents
    Charlotte Jones Presents (@charljpresents) reported from Crawley, England

    I am so disappointed with @SkyHelpTeam @SkyUK who have broken GDPR rules, completely messed up my phone account and every time I call I’m told there is nothing that can be done..

  • LabourSJ
    Sarah Jones MP (@LabourSJ) reported from Croydon, England

    @SkyHelpTeam any idea how long the problem will last in south london?

  • jay_fenton
    Jay Fenton (@jay_fenton) reported from Banstead, England

    @SkyUK so fed up of your poor broadband signal! I will be calling up tomorrow to cancel my subscription with you

  • Barbara4003
    Barbara Poole ⚽🦅 (@Barbara4003) reported from Croydon, England

    Have they stopped banging on about Liverpool yet? I refuse to switch over and listen to that garbage. @SkySports

  • pipsiicola
    Philippa🐾🐶 (@pipsiicola) reported from Whyteleafe, England

    @SkyUK hi. How do I ask for my signal to be boosted? For a few weeks now the picture on our TV breaks up &says there is no signal on all channels. Today I was dropped out for Zoom 3 times in 90 minutes!!! I check website and it says no issues in my area. Can someone help please?

  • Mister_Luke_K
    Luke (@Mister_Luke_K) reported from Merton, England

    @SkyUK internet has just gone down in SW19 area for me and neighbours I have children here that need to get online to do schoolwork!!! Can we have some idea when it’s coming back??? What do I pay too dollar for if I can keep my connection??

  • faridji99
    Mohammed farid butt (@faridji99) reported from Leatherhead, England

    Shame on @SkyUK what ever sky promised they never delivered no good broadband service & increased price for no reason

  • nrshq
    Naresh Vaneshwar (@nrshq) reported from Croydon, England

    Horrific customer care by @SkyUK regarding broadband contract renewal. They claim their virtual assistant can be super useful but it's dumb as f***. Then I called them, waited 30 minutes, then got transferred multiple times and waited more before they said they can't help me.

  • smileyblonde43
    Johanna (@smileyblonde43) reported from Bromley, England

    @SkyHelpTeam was supposed to have our broadband and sky talk activated yesterday. Engineer didn’t show up. Customer service couldn’t give me any information as @WeAreOpenreach only update them the day after they are supposed to complete the work. No information on our order

  • kentsoc
    david (@kentsoc) reported from Biggin Hill, England

    @SkyHelpTeam I really just wanted SkyMobile customer services

  • LauraGreenawa12
    Laura Greenaway (@LauraGreenawa12) reported from Merton, England

    @BeckyEverson @SkyUK @virginmedia Nope, virgin always lagging or down completely, have to reboot or switch between 2g or 5 g

  • quinsquarters
    Chris Phillips (@quinsquarters) reported from Effingham, England

    @SkyHelpTeam is there an issue with BB in Effingham area? All lights green but laptop and Q box can’t connect to the internet

  • icbm24
    John (@icbm24) reported from Croydon, England

    @SkyHelpTeam Sky Broadband down in SE25 London area. Can you give me an update on it?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • GaleofDusk
    Pau (@GaleofDusk) reported

    @SkySports micky mouse tournament . dont care. beating countries struggling hard with virus and poor football infastructure. dont ever compare this win to anything. like what even is that tournament its same as watching seria B of brazil.Cause most player of the tournamnet play there anyway

  • lou89
    Sarah 💕 (@lou89) reported

    @SkyHelpTeam hi, I raised a compliant last week and was told by an advisor on Friday that somebody would be calling me Monday 5th regarding it. No phone call received yesterday - why? The customer service I’ve received from Sky has been absolutely appalling

  • yidspur1981
    michael squibb (@yidspur1981) reported

    @SkySports Don't be stupid. He's French ffs

  • shanksycj
    Chris Shanks (@shanksycj) reported

    @nataliesawyer @SkyHelpTeam Yes we have had this issue the last week, it’s a joke, you then get told by sky they can come out in a month as they are busy.

  • RodgerHall11
    Rodger Hall (@RodgerHall11) reported

    @DiscoMirror @SkySportsNews Totally agree… @skysports news has gone down the pan… awful presenters and pundits now …

  • RonaldHearne18
    Ronald Hearne (@RonaldHearne18) reported

    @SkyHelpTeam I have already got some help on one occasion from your team. I never experienced anything like the problems from Three mobile.

  • BLOOD202
    Stephen (@BLOOD202) reported

    @SkyHelpTeam There's nothing here to help me return old items, why is this so difficult

  • BGenworld
    Premier League Virgin! (@BGenworld) reported

    @SkyHelpTeam Ended the contract couple weeks back. Couldn't be asked with the high payments and lack of service of the engineers.

  • nburton10
    Neil Burton (@nburton10) reported

    @ITheKTrainI @SkySports The show is complete muck, it’s hard to see the target demographic, because it can’t be people with a modicum of intelligence, such banal crap. We deserve a refund

  • wesm79
    Wes (@wesm79) reported

    @SkySports Threaten to void the contract. Problem solved.