Sky Outage Report in Reigate, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Reigate, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 25: Problems at Sky
Sky is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Reigate, Surrey, England
The most recent Sky outage reports came from the following cities: London, Redhill, Croydon, East Grinstead, Banstead, Caterham, Crawley, Surbiton, Weybridge, Thornton Heath, Reigate, Dorking, Horley, Sutton and Purley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Redhill |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Reigate, England
Latest outage, problems and issue reports in Reigate and nearby locations:
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frazer railton
(@frazerrailton) reported
from
Crawley, England
Can someone help me my parents have no internet so no mobile phone ( no signal) were they live . Hu129af can someone help me as you phone customer service is not helpful . @SkyHelpTeam
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Sabina Khan
(@SabinaNKhan) reported
from
Croydon, England
HONESTLY @SkyHelpTeam I’ve called now 15 times and yet I cannot get anyone to help me with my broadband activation. I’m now out of internet for 3 working days and have had to pay £45 bundle to work from home because I wasn’t expecting this delay.
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lee duggan*
(@redlee6963) reported
from
Croydon, England
@SkySports @GNev2 is the reason I’m giving up my subscription why you got the idiot back is beyond me first class 🤡
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ap
(@otheranthony) reported
from
London, England
@SkySports Hey Karen 👋🏾 There’s no way you guys would turn down £3.5b. Only the fans are allowed to voice their disgust. All the best,
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Lisa Maylin
(@LisaMaylin) reported
from
Banstead, England
@SkyUK please can you explain how you can treat your elderly customer (of nearly 30 years) so appalling? You should be ashamed! Please let me know who I can contact to complain on my fathers behalf!
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Laura Greenaway
(@LauraGreenawa12) reported
from
Merton, England
@BeckyEverson @SkyUK @virginmedia Nope, virgin always lagging or down completely, have to reboot or switch between 2g or 5 g
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Moozer
(@FrooMoo) reported
from
London, England
@SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?
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NigelH
(@magical_78) reported
from
Bromley, England
@SkyHelpTeam hi, we’re due to move out later this month but don’t have our new address yet (we’re renting part of a house with sky already) - is there a way we can use our Sky Q box / viewing card there as we don’t want to cancel given we have 21yrs of history. Thanks
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Sid Sollis
(@sid_sollis) reported
from
Bromley, England
@andy_harnett @SkySports He’s terrible
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Charlotte Jones Presents
(@charljpresents) reported
from
Crawley, England
I am so disappointed with @SkyHelpTeam @SkyUK who have broken GDPR rules, completely messed up my phone account and every time I call I’m told there is nothing that can be done..
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam Don’t worry, I’ll spend hours on the phone tomorrow in a futile attempt to get the service I’m paying for....
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
Yet another evening of interrupted internet from @SkyHelpTeam. Hope (yet another) engineer visit on Wednesday solves the problem; it’s only been 5 months after all....
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Charlotte Jones Presents
(@charljpresents) reported
from
Crawley, England
The issue has already been reported to Trading Standards and they have been more helpful than @SkyHelpTeam @skyuk and the complaint is now being made to the Omubudsman.
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Chris Phillips
(@quinsquarters) reported
from
Effingham, England
@SkyHelpTeam is there an issue with BB in Effingham area? All lights green but laptop and Q box can’t connect to the internet
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Malachi Beckford
(@BeckfordMalachi) reported
from
London, England
@SkySports This is never a red card everything look worse when you slow it down
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Sabina Khan
(@SabinaNKhan) reported
from
Croydon, England
Your automated call isn’t helping at all and redirects me to all sorts of options now. Can you please stop avoiding me and help me sort out my internet before I lose my job. @SkyHelpTeam
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam yet again broadband not working... you’ve had months to sort this out.
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Charlotte Jones Presents
(@charljpresents) reported
from
Crawley, England
Just seems ridiculous that @SkyHelpTeam @SkyUK can break GDPR when it suits them and then when a customer actually needs help, it’s completely not allowed and they leave their customers with no choice..
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frazer railton
(@frazerrailton) reported
from
Crawley, England
@SkyHelpTeam they are 83 and struggling they need WiFi for there mobile etc . Can’t get any answers please help
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
Yet more problems with @SkyHelpTeam broadband... not been right since before Christmas. How hard can it be to sort out?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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chris atherley
(@AtherleyChris) reported
@SkySports Yet you're not showing the only Premiership game being played tomorrow night? Seriously what idiot is in charge of your scheduling 🤦🤦🤦🤦🤦
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⚒🫧 Kevin O'Neill 🫧⚒🇺🇦
(@oneill_mr) reported
@SkyHelpTeam I’ve been with Sky Mobile for years and have never had issue. The one thing that does annoy is if you go on holiday, in many countries including Europe, you have to purchase a daily roaming pass once you exceed 10mb of data @ £2. Other providers include data at no extra cost.
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Stuart Jones
(@stjones72) reported
@SkyHelpTeam This needs to be resolved and now you are also saying something different to customer services as they said they would support through a special. Can you guys please help a customer who get different answer dependent upon who he speaks too
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Midtake
(@mogata_j) reported
@SkySports Most biased media after CNN, stupid this one🤌🤌
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grumpypeed
(@ShaunfifaK) reported
@SkyHelpTeam Yes i done them all its just bad at night its ok all day then from 20.00 at night its bad
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Hayley Smith
(@Hayley_9612) reported
@SkyHelpTeam sort the internet connect out in nr6! All local residents have broadband issues this evening
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kearney
(@ryank3arney) reported
@AnfieIdEdito @SkySports He has bad mates lying like that
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Myles Lovell
(@MylesLovell) reported
@SkyHelpTeam have had intermittent issues with home broadband wifi signal. Every time I’ve tried to get assistance I am just lead to your homepage with an online FAQ, which doesn’t help diagnose or resolve the issue. I would like to speak to a technician. Please advise.
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Gemma Whitehead
(@XxGemstarxX) reported
@SkyHelpTeam ok my WiFi has dropped every night the past 5 nights and now it’s doing it every 15mins! Why am I paying £45 a month and new customers £25?! Shocking service!
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Alpana Chakravarti
(@GoldenMama44) reported
@SkyHelpTeam pls help....I've had a booster fitted but it's not connecting and I now can't watch TV upstairs....I'm a single mum working ft....I just want to watch a bit of TV at the end of the day ....🙏🙏 #skyq is being a pain!!!