Sky Outage Report in Reigate, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Reigate, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at Sky
Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Reigate, Surrey, England
The most recent Sky outage reports came from the following cities: Croydon, London, Redhill, Dorking, Epsom, Leatherhead, Beckenham, Crawley, Horley, Sutton, Sunbury-on-Thames, Worcester Park, Warlingham, East Grinstead and Banstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| Croydon |
TV | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Reigate, England
Latest outage, problems and issue reports in Reigate and nearby locations:
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BB
(@Asianfeet63) reported
from
Horley, England
@SkyHelpTeam When it is windy I cannot view my TV. I need to talk to someone from Sky about this because if it cannot be rectified I might as well cancel my contract
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steven hilleard
(@StevenHilleard) reported
from
Bromley, England
@1kevincampbell @leemarkjudges @SkySports We like a different side away from home, just don’t understand it, there’s always a good away support too!
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bridie ohalloran
(@sxyblueyes2) reported
from
Merton, England
@SkyHelpTeam way to go! Gone from the best to the worst in the space of a month! I’ve been with you for 15 years but can’t even get through to cancel! Supposed to do it online nothing works absolute joke!
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Nick Beckingham
(@niche27) reported
from
Bromley, England
@SkyHelpTeam just not good enough. And my line still not working! Cheers 👍
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mmpfb
(@chrstphrcp) reported
from
Bromley, England
@SkyHelpTeam is internet down in SE20. Have no connection this morning
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Claire Lotriet
(@OhLottie) reported
from
Whyteleafe, England
@SkyHelpTeam Hi there, I’ve noticed my WiFi has really slowed down over the last month or so –and I mean REALLY slowed down. It can no longer cope effectively with more than one device connected and I keep having to turn my WiFi on my iPhone off to refresh it. Help please.
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Nomnomnom de guerre
(@alspicer) reported
from
London, England
@StopFundingHate @coopuk @CarlsbergUK @Homebase_uk @LauraAshleyUK @TNLUK @SkyUK @Argos_Online @verynetwork @Morrisons @LidlGB @skiptonbs Don't buy the Mail. Certainly don't support any company that advertises there. Shame on you.
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@SkySportsWWE @SkySports sound issues on Smackdown feed.
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Andrew Moore
(@sainttwittwer) reported
from
Tatsfield, England
@SkyUK Just got a letter telling me that my bill will be going up by £6 a month!!!!! What!!! Goodbye sky how dare you treat us this. Your broadband router is shocking as well. #milkingus #skyuk
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Bill Burey
(@bburey) reported
from
Croydon, England
@virginmedia Switched to @SkyUK @virginmedia no help - not a great way to keep customers
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Paul Smith
(@bronzefish) reported
from
Bromley, England
@SkyUK I have emailed you to complain of your poor service and unable to resolve my broadband issue that appears to be related to the router and I didn’t have this issue when I was with @bt_uk At least @bt_uk gave me the option to speak to a manager! #BadCustomerService
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Paul Smith
(@bronzefish) reported
from
Bromley, England
@SkyHelpTeam Tried that and didn’t help. That is why I had to phone your support.
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Paul Smith
(@bronzefish) reported
from
Bromley, England
@SkyUK broadband intermittently dropping connection. Your support tell me it’s due to number of wi fi devices connnected. When I was with @bt_uk this was not an issue. Sky support tell me I have to pay £300 cancellation fee to leave Sky!
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Maria Cook 🌈🧩
(@AutyWarriorMum) reported
from
Crawley, England
@SkyHelpTeam Well that wasn’t helpful. I’ll hang on the phone then......
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Matt McIlroy
(@Mattmcilroy) reported
from
Bromley, England
Why are the @SkyUK Q routers so poor, in the room right next to the router cupboard and signals awful 😭😭😭
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Natalie Exley
(@Sexley28) reported
from
Crawley, England
@virginmedia your company is a joke. Tv and broadband down yet again - already have an ongoing complaint about the service with ofcom. Pay extra to have sky sports packages and can’t even do that today. And we can’t even speak to a human ! @SkyUK we shouldn’t have left 😭
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Bill Burey
(@bburey) reported
from
Croydon, England
@virginmedia @virginmedia Wow you can’t even keep on top of your communications - if you bothered to look you would of read the ongoing saga about a cancelled install following a move date and broken cable @SkyUK 1 @virginmedia 0 !!! 5 times cheaper to keep a customer than create a new one
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Matthew Caputo
(@MatthewCaputo_) reported
from
London, England
@EvanJames @SkyUK Legit!!! The line in SE London is just diabolical.. Why are we paying so much for such a terrible service!! And I’ve just upgraded to Sky Q and faster broadband... 💩
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Matt Angelo
(@matt_angelo_84) reported
from
Bromley, England
@SkyHelpTeam I have been trying to get hold of you for a few days by messenger please can you get someone to contact me. Need my Sky q minibox swapped out. It keeps losing signal to main box
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bam
(@mustafayadigg) reported
from
Croydon, England
I have never seen those 2 black presenters before. this was tactical by @SkySports
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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AJ Deane
(@aj_deane) reported
@SkyHelpTeam No, of course not - she made the call to cancel and assumed that her request would be actioned. It took a couple of months for her to realise she was still being charged (due to her bereavement), so she went into the bank and cancelled from that end, as Sky hadn't.
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Tommy Hart
(@tommyghart) reported
@jeffrey2648 @SkySports Idiots don't get vaccinated. Only those with obvious get out clause is exempt. Just plain stupid.
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Gajanan
(@gajananborde) reported
@SkyHelpTeam Proper technical resolution of not having internet for 18 hrs.
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Rachel 🐈⬛📚🧣
(@pawswithprose) reported
@SkyHelpTeam Lost internet in the PO4 area. Is there a problem around here?
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AJ Deane
(@aj_deane) reported
So, @SkyUK. My bereaved mother has had no service from her Sky box since March, yet you've been stealing money from her while you're in breach of contract. Can you shed any light on why a loyal customer should pay for a replacement box, when it's your equipment that has failed?
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Ricu🥶
(@Ricu50543183) reported
@ChefAndrewB1 @AshManchester @SkySports No you idiot
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Gajanan
(@gajananborde) reported
@SkyHelpTeam If not then why you guys not allowing technicians to find out problem ... Or if no technical problem is it sky who stopping service?
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Lee 👀
(@LeeIsTweetin) reported
@RichSBirch @SkyHelpTeam Richard if you can get a sim activated let the rest of us know how you did it. Been a struggle for months as the website is buggy as heck and they won’t fix it. Most say you need to phone but that’s not an option. Different browsers used to work, now it doesn’t seem to.
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Simon Jefferies
(@olivegamestudio) reported
@SkyHelpTeam And you have no option? I’ll need your complaints address please. I’ve signed up to a recurring cost in a months time and you haven’t fulfilled the terms. Not a good Christmas treat for the kids as advertised in your email :(
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Loser92
(@Nokeeroe) reported
@SkySports It’s a real shame that one of the successful clubs from the 1970s, is in such financial trouble. Brian Clough, in his autobiography, said that had he stayed there, the Rams could have been as big as Man Utd and Liverpool.