Sky Outage Report in Reigate, Surrey, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Reigate, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Reigate, Surrey, England
The most recent Sky outage reports came from the following cities: London, Croydon, East Grinstead, Sunbury-on-Thames, Crawley, Purley, Thornton Heath, Mitcham, Caterham, Westerham, Surbiton, Epsom, Wallington, Carshalton and Reigate.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
||
| Croydon |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Reigate, England
Latest outage, problems and issue reports in Reigate and nearby locations:
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
Yet more problems with @SkyHelpTeam broadband... not been right since before Christmas. How hard can it be to sort out?
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ap
(@otheranthony) reported
from
London, England
@SkySports Hey Karen 👋🏾 There’s no way you guys would turn down £3.5b. Only the fans are allowed to voice their disgust. All the best,
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Hana A 💙
(@hana_ros01) reported
from
Croydon, England
@SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not
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Malachi Beckford
(@BeckfordMalachi) reported
from
London, England
@SkySports This is never a red card everything look worse when you slow it down
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frazer railton
(@frazerrailton) reported
from
Crawley, England
Can someone help me my parents have no internet so no mobile phone ( no signal) were they live . Hu129af can someone help me as you phone customer service is not helpful . @SkyHelpTeam
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Maria D
(@Maria_MsBlueSky) reported
from
Merton, England
@SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks
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Sid Sollis
(@sid_sollis) reported
from
Bromley, England
@andy_harnett @SkySports He’s terrible
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Sabina Khan
(@SabinaNKhan) reported
from
Croydon, England
Your automated call isn’t helping at all and redirects me to all sorts of options now. Can you please stop avoiding me and help me sort out my internet before I lose my job. @SkyHelpTeam
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Sabina Khan
(@SabinaNKhan) reported
from
Croydon, England
HONESTLY @SkyHelpTeam I’ve called now 15 times and yet I cannot get anyone to help me with my broadband activation. I’m now out of internet for 3 working days and have had to pay £45 bundle to work from home because I wasn’t expecting this delay.
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Charlotte Jones Presents
(@charljpresents) reported
from
Crawley, England
Just seems ridiculous that @SkyHelpTeam @SkyUK can break GDPR when it suits them and then when a customer actually needs help, it’s completely not allowed and they leave their customers with no choice..
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frazer railton
(@frazerrailton) reported
from
Crawley, England
@SkyHelpTeam they are 83 and struggling they need WiFi for there mobile etc . Can’t get any answers please help
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Moozer
(@FrooMoo) reported
from
London, England
@SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?
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lee duggan*
(@redlee6963) reported
from
Croydon, England
@SkySports @GNev2 is the reason I’m giving up my subscription why you got the idiot back is beyond me first class 🤡
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
Yet another evening of interrupted internet from @SkyHelpTeam. Hope (yet another) engineer visit on Wednesday solves the problem; it’s only been 5 months after all....
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Lisa Maylin
(@LisaMaylin) reported
from
Banstead, England
@SkyUK please can you explain how you can treat your elderly customer (of nearly 30 years) so appalling? You should be ashamed! Please let me know who I can contact to complain on my fathers behalf!
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Charlotte Jones Presents
(@charljpresents) reported
from
Crawley, England
I am so disappointed with @SkyHelpTeam @SkyUK who have broken GDPR rules, completely messed up my phone account and every time I call I’m told there is nothing that can be done..
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NigelH
(@magical_78) reported
from
Bromley, England
@SkyHelpTeam hi, we’re due to move out later this month but don’t have our new address yet (we’re renting part of a house with sky already) - is there a way we can use our Sky Q box / viewing card there as we don’t want to cancel given we have 21yrs of history. Thanks
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Moozer
(@FrooMoo) reported
from
London, England
@SkyHelpTeam We pay you for a service and we are not getting it. I don't care if it is you or Openreach. I just want someone to give me back my broadband.
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justvickyxox
(@justvickyxox) reported
from
Merton, England
@SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.
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Charlotte Jones Presents
(@charljpresents) reported
from
Crawley, England
The issue has already been reported to Trading Standards and they have been more helpful than @SkyHelpTeam @skyuk and the complaint is now being made to the Omubudsman.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Rock Lobster
(@MissWittank) reported
@SkyHelpTeam I can't login to see the Sky shield as you set up my broadband and TV separately and you won't let me use my email to access my broadband account because it is already associated with my TV account. And you won't combine the accounts without wiping everything off my Sky Box.
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Fiona
(@BPDFiona) reported
@SkyUK since I moved into my new flat, both upload and download speeds from you guys have been absolutely abysmal. My Sky says there are no issues in my area and I should have good speeds, but it sucks
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nattiem14
(@nattiem14) reported
@SkyUK @MoneyTelegraph you ask us to stay with you for broadband but 1 week later we’re still waiting for it to be sorted! We raise a complaint and you never call back! We’ve set up a new tv deal - 2 weeks later still waiting for the price to be ‘approved’. Shocking!
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𝕾𝖙𝖎𝖔𝖋𝖆𝖓 𝕸𝖚𝖑𝖛𝖆𝖓𝖊𝖞 ®️💲®️
(@MulvaneyStiofan) reported
@mattybwbafc @SkySports The eejit mcgreger isn't stupid he isn't fighting the other eejit jake paul.
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Vicky
(@_vicky_123) reported
@SkyHelpTeam my broadband is going live today but my hub still haven’t arrived, please help as I’m not happy to pay for something I can’t use.
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Katherine Coe
(@katherinecoe) reported
@SkyHelpTeam That's just another complaint into a system moving just as slowly as your call centre system is moving. Everything is a 3-5 day turnaround, it would be nice if in situations like this where we are being seriously affected by your company there is a real person we can email direct
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Chris Roberts
(@redrobbo89) reported
@SkyHelpTeam When is the issue likely to be sorted?
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Seph Bentõs 🎸🎶
(@SephBentos) reported
@SkyHelpTeam I followed the link and called but was met with an automated service that cut me off when I said I didn’t want to change anything about my move. Is there no way to get through to a human being and skip all of the robots? I just want to confirm the move was booked correctly.
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Vicky
(@_vicky_123) reported
@SkyHelpTeam But looking at the tracking history, you only gave them my hub on Friday. Nearly a week after I placed my order. If it had been dispatched in enough time, I wouldn’t have this problem now. How is it fair that I pay from today when I can’t use my WiFi?
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sd
(@Captianobveous) reported
@inthezoneuk @SkySports Id would never happen