Sky Outage Report in Reigate, Surrey, England
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
Problems in the last 24 hours in Reigate, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Reigate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Sky
Sky is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (46%)
- TV (30%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Reigate, England
The most recent Sky outage reports came from the following cities: Crawley, Croydon, East Grinstead, Sunbury-on-Thames, Purley, Thornton Heath, Mitcham, Caterham, Westerham, Surbiton, Epsom, Wallington, Carshalton, Reigate, and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley
|
Internet | 1 hour ago |
|
Croydon
|
TV | 19 hours ago |
|
Croydon
|
TV | 19 hours ago |
|
Croydon
|
Wi-fi | 21 hours ago |
|
Croydon
|
Internet | 23 hours ago |
|
Croydon
|
Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Reigate, England
Latest outage, problems and issue reports in Reigate and nearby locations:
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Big Sigh (@SionDeFreitas) reported from Croydon, England@SkyHelpTeam It's been resolved. I had been without internet for the entire evening last night re Norbury. But there are often outages with the broadband so nothing new. When theres another problem I'll be in touch.
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scottmanson (@scottmanson) reported from Bromley, England@SkyHelpTeam so we are still waiting for the engineer who was due between 5-7pm. He can’t be contacted, your phone isn’t answered. Really glad we paid extra for the premium service.
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Caz ☺🏴 (@caz_08) reported from Bromley, England@SkyHelpTeam To upgrade to SkyQ I’m an existing customer, looking to see if can get a better price for install
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Ian Briggs (@ianbriggs) reported from Croydon, England@jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE
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Özlem Mehmet Gürses (@ozlem4ever) reported from Croydon, England@SkyHelpTeam SW16 area and no #internet I followed troubleshooting advice and now trying to call sky, on the phone 17 mins so far still waiting for some one to answer!! HELP!
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Ashley Eglin (@ashleyeglin23) reported from Croydon, EnglandThis is a great impression you’ve set to new customers. Maybe we should have joined @virginmedia instead. Absolutely disgraceful customer service @SkyHelpTeam
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James Totten (@Jtotten777) reported from Leatherhead, England@SkySports why do we all ways Graeme Souness on when arsenal are playing. He does nothing but moan and says the same shit every time
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Tom Samuel (@Tjsam1000) reported from Whyteleafe, England@SkyHelpTeam please explain why my new sky internet has stopped working less than a week after being installed. All I get of your customer service is sorry and refusing to send anyone out to look. Not impressed and seriously thinking of leaving after years. #sky
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Rob McEwen (@Rob179m) reported from Merton, England@SkyUK so the latest appointment for customer services and an appointment to “swap a mini box” is a whole month...I pay OVER £120 a month and have done for a decade and this is the BEST sky can do....seriously this is pathetic
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Christopher Bell (@digibell) reported from Crawley, England@SkyUK Over 3 years of a totally unreliable system , service so bad you couldn’t make it up , finally it works, now being hounded to return the kit! When finally I know what kit, they do no not send me details of how to get it back. After being told ..
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Big Dai 🍷🍺🚲🏴🤘 (@Bigdai100) reported from Esher, EnglandVery upset that phoning @SkyHelpTeam to complain about my crappy broadband service is on premium rate number! 55p/m NOT HAPPY
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Ashish Patel (@Ashishpatel1972) reported from Croydon, England@SkyHelpTeam @mac1882thfc Yes outage in NORBURY area! Does not help disabled customers inparticular who rely on a service to communicate with outside world!
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MrJohnSeager (@MrJohnSeager) reported from Bromley, EnglandThis not a good idea @JimWhite and @SkySportsNews @SkySports @SkyFootball a count down to a club possible demise like transfer deadline day - shame on you all
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Shivz Belle (@ShivzBelle) reported from Merton, England15yrs I was with @SkyUK @comcast and after just speaking with a top call handler I’ve just been passed through to the most arrogant unhelpful person in the cancellation team! I’m leaving mate! @virginmedia @TalkTalk Loyal customer coming your way! #Telecommunications
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Connor Tovell (@ConnorinCardiff) reported from Epsom and Ewell District, EnglandThis isn't a suck up to the BBC, but the slower more rigourous fact checking that they do is what the world's most expensive game deserves. Yes, sometimes it's very slow, sometimes SkySports are first to the party, but there's countless times that they've abused this influence.
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Aiden (@aidencollins85) reported from West Molesey, England@SkyUK really disappointed with the service. Took Friday off work & waited all day to get sky installed.We had to call sky to find out they couldn’t make it to us Friday. Today I take a half day holiday as I was told I’d be first call out and it’s nearly 3pm and still no sky!!
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Robin Lewis (@spacemanbin) reported from Redhill, England@SkySportsPL @SkySports My 10 year old daughter would be embarrassed to go down with that tiny amount of contact.
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Ashish Patel (@Ashishpatel1972) reported from Croydon, England@mac1882thfc @SkyHelpTeam @virginmedia Been with @virginmedia in the past & had loads of issues with them in my area unfortunately & the hiking up on charges was not helpful despite being a loyal customer of 16 years & poor customer services attitude.
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Simon Harris (@SJ_Harris) reported from West Molesey, England@SkyUK So the Sky VIP level is just utter bullshit. Diamond level means that now my Sky Q box has failed, you can’t get an engineer out to replace it for a MONTH!! Yet if I want a new Sky dish installed it’s under two weeks. Appalling way to treat your loyal customers!
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Özlem Mehmet Gürses (@ozlem4ever) reported from Croydon, England@rebeccadlloyd @SkyHelpTeam I got through! Apparently it is an BT exchange in the area that is a problem and not an individual issue. Also that they are working on finding the problem, have been asked to allow 48hours for them to resolve the issue. 😳😡
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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🏆💙💛Melissa💙💛🏆 (@DallasLeeds31) reported@SkyHelpTeam why have me and my sister got no signal on our phone and say emergency calls only is it down????
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pheebs (@_Pheebus) reportedhi @SkyHelpTeam why has my signal just gone off???
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Dan Harvey (@dharvey4) reported@SkySports His record is poor the last 5 years.
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James Lawton (@lawt11) reported@SkyUK mobile data down?!? Any ideas on a timescale to fix?
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Scott Roots (@scottroots) reportedHey @SkyUK @SkyHelpTeam no mobile signal at RG14. Service checker says it’s ok, but all 5 sky handsets in our house no signal.
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Darren Dufoe (@darndufoe) reported@SkyHelpTeam @flage101 Fix it Emma…
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Radfoot Strongdoctor (@radstrongdoctor) reported@SkyHelpTeam @SBC_shoequeen Be honest, it's a widespread issue
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Graham Ellis (@1rishShamrock) reported@SkyHelpTeam Hi, My mobile which has been working perfectly for last 18 months is not able to make calls. Not registered on network and emergency calls only are some of the messages. The account is up to date with no overdue payments.
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Daniel Welch (@danjwelch) reported@SkyHelpTeam I have no mobile signal - can someone tell me what is happening? Your service status online says no issues and everything is working fine…….that does not seem to be the case!! Any chance of some useful and decent information? Thanks.
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Janet House (@janetxhouse) reported@SkyHelpTeam intermittent service?? I have 5 phones with not one having had signal for hours! I hope this is resolved fast!