Sky Outage in Crawley, West Sussex, England

@SkyHelpTeam When it is windy I cannot view my TV. I need to talk to someone from Sky about this because if it cannot be rectified I might as well cancel my contract

Be interested how @BBCSport and @SkySports deal with this. When Leicester won the league, Spurs who were never top of the table that year, “bottled it”, yet the media lovechild Liverpool had a substantial lead and blew it......big style.

@virginmedia your company is a joke. Tv and broadband down yet again - already have an ongoing complaint about the service with ofcom. Pay extra to have sky sports packages and can’t even do that today. And we can’t even speak to a human ! @SkyUK we shouldn’t have left 😭

@SkyHelpTeam Well that wasn’t helpful. I’ll hang on the phone then......

Graeme Souness needs to **** off sky miserable old ****!!! #MANLIV @SkySports

@SkyHelpTeam been on hold for 20 minutes.......... poor service time to change

@SkyHelpTeam Well it’s not the TV it’s either the Q box or the satellite which are both supplied by sky, therefore I don’t see why I should have to pay when the service I’m already paying for cannot be viewed. Anyway we will see

@SkyHelpTeam It’s very strange on some channels it says no satellite signal but on other channels it’s fine

@SkyHelpTeam As I thought it has come back after a reboot but it’s quite a common problem

@UKEnterprise promised breakdown of (rip off/stolen) costs etc not sent. As expected. Shocking customer service. Not sure if you @SkyUK or @Se_Railway win the worst service award of the day...

No matter how many adverts you run @SkySports #WhyteChisora is never a box office event. A domestic heavy weight fight stop milking fight fans. #WontPay

@SkyHelpTeam It’s not any help I have more than 1 issue

Just a friendly reminder that @SkyUK has the worst WiFi ever. So if you want to pay for useless WiFi the hit up Sky 👍😤

@SkyUK I’m not receiving a signal on the “talking pictures” channel. Please tell me it’s just a tech fault and you’ve NOT canx this great channel

@SkyUK 8 days now trying to get someone competent enough to sort my home move, truly awful customer service

@KimmyKeys @bt_uk @SkyUK I’m having the same problem! Still waiting for a phone call about my complaint. I’m definitely cancelling

@SkyHelpTeam Hi Sky. Seem to be having an issue with my broadband connection in Burgess Hill (Leylands Park). Is this a known fault? Been over 24 hours.

@virginmedia Hi MK, @virginmedia I've done all checks, status checks etc .... it's simply poor delivery of service. Is NOT my issue this is @virginmedia fault. There's time to sort it out & start providing good #CustomerService I see @SkyUK have commented, let's see what they have to say.

Fed up with calling @virginmedia & wasting my time. #CustomerService needs to rapidly improve or will cancel as contract failed by supplier & then return to @SkyUK All neighbours told WiFi boosters free by direct sales BUT told at install have to pay!? Complaint to @Ofcom ?

Sadly, after less than month with @virginmedia thinking of returning to @SkyUK , not necessarily because of services but due to appalling #CustomerService Also, cabled #broadband is consistently v poor. - mis-sold by direct salesman - mess left by install team - services poor

@virginmedia @SkyUK got an engineer coming round tomorrow after a week of no internet, been lied to, told it was my fault when there’s a known problem with virgin at the mo in the uk Was guaranteed the issue would be fixed Monday, and if not I’m cancelling and coming to sky!

@virginmedia been nearly a week now with no internet. A service I am paying for, and not getting. Will you be refunding me some money off my bill for a service you cannot provide? Bet @SkyUK @SkyMediaUK are laughing as they have hit new records for new customers joining them.

Why is @SkyUK so terrible?

Hi @SkyHelpTeam are there Fibre Broadband issues in Burgess Hill? Or is it just us? No connection for about 30mins now

@SkyUK hi, can you please give me a contact telephone number to call sky customer services?

@SkyUK my sky Q box is slow to start up on several occasions. Very poor. Any advice?

@SkyHelpTeam we’ve been without a working box since the weekend. Sales team managed to talk us into new Q box and a new 18 month contract. To be sorted sept 29th!! Wife spoke to someone an basically got fobbed off. The amount we pay service isn’t good enough I think you’ll agree?

Another company to add to my TERRIBLE customer service list. Been on hold to @SkyHelpTeam for 45 minutes!

@SkyUK whole catastrophic experience!!! If I don’t feel that I get a satisfactory resolution I will be forced to leave your organisation... I look forward to your response

@SkyUK but this £50 call charge has added to my dissatisfaction!!! We are currently out of contract and with this extortionate cost to call your so called helpline and the whole process to try and fix an issue I am looking for compensation and a reimbursement of my costs for the

@SkyUK pay to have to get an issue solved with a service that we already pay nearly £80 per month for sky services!!!! I have already expressed my dissatisfaction to not being able to organise an engineer to come and deal with my issue and be made to try and fix the issue myself

@SkyUK my broadband. Firstly when I google customer services numbers for sky they show 0333 numbers however if you go through your help service you get directed to 0843 133 0418 and no mention of the call costs, I feel that this is misleading and not fair for customers to have to

@SkyUK So yesterday day I don’t get replacement broadband equipment that was promised by Monday . I have now been advised that express delivery can take 1-2 days .... today I have looked at my phone bill to find that I have been billed £50 to call sky to sort out the issue with

@SkyUK do you have an email address to contact customer services? I’m gettin nowhere with Facebook chat or staying in the phone queue for hours? #noskytalk #broadbandbroken

United lose so obviously @SkySports #mnf spend 40mins talking about @ManUtd problems and not how good @SpursOfficial were!! Analyse the game then talk about the pros and cons of the teams.

Thanks @SkyUK for totally spoiling a movie experience y say a movie is ready to watch when half way thru it stops and says needs to download totally shit service I’ll be cancelling tomo #ripoff

@SkyUK 90% of the time I can’t watch tv because this always happens. Tried calling and asking for help but the same shit advice is given and nothing works. Never had trouble before I got sky Q. Absolute piss take. This has been on going for over 6 months now! Disgraceful.

@SkySports Really! Why can’t you use sky sports extra for the football keep cricket on main. #Ashes #skysports #MainEvent extra never used.

@Gandermonium @SkySports Such poor form. I'd like to see the viewing figures.

@SkyHelpTeam Supposed to receive a call between 18:00 and 19:00 to sort an internet issue. Still no call and I’m heading out soon.

@George1_PD @SkySports @AthleticsOnSky Let the sport speak for itself. They’d never tolerate cutting away from the cricket for a 5 minute piece about Joe Root’s school.

@TonyBarrett @bendirs1 Keys and Gray never spat in a childs face and yet they were hung out to dry, PC nonsense again and clear double standards from SkySports

@SkyHelpTeam Afternoon, I raised an issue with router firmware on the phone app, and was flagged for downgrade. A couple of days later I get a txt asking if my issue is resolved. I reply no and I've had no response for nearly a week

@SkyHelpTeam I HAVE kept previous number. That’s definitely the line in use. It’s also the number registered in my Apple ID info on phone. HOWEVER, it’s not the number appearing on people’s phones when I text them. Bizarre. Your link won’t help as it’s about keeping old number. I’ve done that

@SkyHelpTeam Restarted my mobile and I now have service on my 'phone as well as TV. False alarm @SkyHelpTeam

Probably the worse customer service I’ve ever seen @SkyUK ..

@SkyHelpTeam Excellent customer service from Hassan 👍

@SkyUK @SkyHelpTeam Terrible customer service. Trying to cancel father-in-laws Sky TV, on phone for half an hour enduring hard sell tactics. Thank God he had me to talk on his behalf, feel sorry for elderly and vulnerable who have no one to help them. Disgusting.

Worst decision I made going with @SkyUK broadband. Never bloody works! 🙄

@SkyHelpTeam Ok. That’s great. While you fix it we are going to upgrade to boxsets. Any idea on an ETA

@virginmedia I did - no help there. Was sent to the customer service team, then technical team, now waiting for the customer service team again. I just need to know how long I have left in the contract before @SkyUK can buy me out.

@Beefcake_Cat @SkySportsF1 @karunchandhok @F1 @SkySports @MailOnline Apologies if my previous response to you appeared flippant. I agree with you. All the fun is being taken away. I've watched for 40 years and never have I been so bored with the whole show.... infact it's not even a show anymore.... it's bedtime reading at best.