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Sky Outage Report in Crawley, West Sussex, England

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The latest reports from users having issues in Crawley come from postal codes RH11 and RH10.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Crawley, West Sussex, England 11/16/2025 22:40

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Crawley, West Sussex, England

The most recent Sky outage reports came from the following cities: Crawley, Reigate, Caterham, Redhill, Horley, Westerham, Edenbridge and Dorking.

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City Problem Type Report Time
United KingdomCrawley Internet
United KingdomCrawley Internet
United KingdomReigate Internet
United KingdomCrawley Internet
United KingdomCrawley Internet
United KingdomCrawley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

  • frazerrailton frazer railton (@frazerrailton) reported from Crawley, England

    Can someone help me my parents have no internet so no mobile phone ( no signal) were they live . Hu129af can someone help me as you phone customer service is not helpful . @SkyHelpTeam

  • Sarahmet76 Sarah Metcalfe (@Sarahmet76) reported from Crawley, England

    @SkyHelpTeam I order on the 9th January, my equipment is due for delivery on the 14th January but I don't move into my flat till the 18th January so there will be no one there to receive it. can I change the delivery day?? I tried phoning customer service but couldn't get through

  • charljpresents Charlotte Jones Presents (@charljpresents) reported from Crawley, England

    The issue has already been reported to Trading Standards and they have been more helpful than @SkyHelpTeam @skyuk and the complaint is now being made to the Omubudsman.

  • MunslowStephen Stephen munslow (@MunslowStephen) reported from Leatherhead, England

    @SkyHelpTeam How long is it going to be down for ????

  • faridji99 Mohammed farid butt (@faridji99) reported from Leatherhead, England

    Shame on @SkyUK what ever sky promised they never delivered no good broadband service & increased price for no reason

  • crashpy_onion Chris Pinion (@crashpy_onion) reported from Edenbridge, England

    @SkySports Kane was rubbish vs Croatia and worse v Scotland. Southgate must start Rashford vs Czech Republic or he can never say "players in form play" again without looking like a hypocrite.

  • charljpresents Charlotte Jones Presents (@charljpresents) reported from Crawley, England

    I am so disappointed with @SkyHelpTeam @SkyUK who have broken GDPR rules, completely messed up my phone account and every time I call I’m told there is nothing that can be done..

  • quinsquarters Chris Phillips (@quinsquarters) reported from Effingham, England

    @SkyHelpTeam is there an issue with BB in Effingham area? All lights green but laptop and Q box can’t connect to the internet

  • AaronDent13 Aaron Dent (@AaronDent13) reported from Partridge Green, England

    @SkySports really need to bin off this commentary during the US ad breaks. It's awful enough at the best of times, but it's just embarrassing and frankly irritating when it sounds like someone's in a zoom meeting from their bathroom

  • dadauk456 Dd456 (@dadauk456) reported from Horley, England

    @SkyUK hi. Sky is not working. Any news on when it could be back up and running?

  • frazerrailton frazer railton (@frazerrailton) reported from Crawley, England

    @SkyHelpTeam they are 83 and struggling they need WiFi for there mobile etc . Can’t get any answers please help

  • AliStallard1 Alison Stallard (@AliStallard1) reported from Ewhurst, England

    @SkyHelpTeam please help. Elderly father has struggled for 3 days now with no signal. Cannot get through by phone. Who should we ring? Appears to be SkyQ remote problem.

  • charljpresents Charlotte Jones Presents (@charljpresents) reported from Crawley, England

    Just seems ridiculous that @SkyHelpTeam @SkyUK can break GDPR when it suits them and then when a customer actually needs help, it’s completely not allowed and they leave their customers with no choice..

  • dadauk456 Dd456 (@dadauk456) reported from Horley, England

    @SkyHelpTeam looks like your service is shitting the bed again. What’s the story today?

  • wfabh wendyagate (@wfabh) reported from Burgess Hill, England

    @SkyHelpTeam I did answer the security question and they said sorry I was having trouble logging on but my account has now been unlocked and to log on and reset my password and another email would be sent to a secondary account, well did that and nothing and no email in my other account

  • GHCoaches GH Away Travel 🚌 (@GHCoaches) reported from Crawley, England

    @FalknerJosh @SkySports Totally agree it’s terrible, the layout is awful

  • marnieisabella_ marnie isabella ☀︎︎ (@marnieisabella_) reported from Tandridge, England

    Awful broadband since switching to @SkyHelpTeam, I’m so sorry I left you @virginmedia, pls take me back 💔

  • JefferyOllie Ollie Jeffery (@JefferyOllie) reported from Redhill, England

    @SkyUK because we are with @virginmedia who are the worst Internet provider on the planet my daughter is eating into her mobile data. Do you have any offers for year 10 Students to help them with data. Thank You

  • Iron14Lion Samuel (@Iron14Lion) reported from Crawley, England

    @GuntherCentral4 @BrianMickelson @SkySports When you got your doctorate, did you skip the modules about how the mind can be badly injured just like physical injuries? Only difference is that the mind mostly takes longer to recover from bad injuries. But of course you already knew that coz you're so tough and smart?

  • wfabh wendyagate (@wfabh) reported from Burgess Hill, England

    @SkyHelpTeam I can’t log onto my account and when I ring the number it is asking me to confirm my password, please help

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Grant774 G MacD (@Grant774) reported

    Not good enough, I don't pay my subscription for this crap service @skysports #mosconicup2022

  • tomas_rma Madridista 🇵🇹 (@tomas_rma) reported

    @OunahNtabeng @SkySports yeah the fact that I don't like him, clearly tells you that I am not a fan of his. its exactly the same thing. idk why you are bringing up this argument out of nowhere. its just such a stupid argument to have.

  • GrovesNatasha Natasha Groves (@GrovesNatasha) reported

    @SkyUK changed from BT broadband on 9th Nov. Continued drop outs, replacement router, made calls to get fix, canx dept closed early Tues, asked for call back, didn't happen. Tried to call at 8am, canx closed until 0845, more waiting for 30-60m probably! Sky please contact me!!

  • JoJoTrainers Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam Once again abdication all and any customer responsibility

  • chin1986 Chris Kelly (@chin1986) reported

    @MatchroomPool Poor!!! Not to mention @SkySports filling with rubbish. Afraid to change channel and risk missing. Torture

  • EmWalsh_Stories Emma Walsh 𝑺𝒕𝒐𝒓𝒊𝒆𝒔 𝒗. #AmWriting (@EmWalsh_Stories) reported

    @SkyHelpTeam really appalled at your customer service. Have had issues connecting internet in our upstairs room for over a year now. You upsold us Sky Q and told us it would solve the problem (at increased cost to us, of course). It didn't.

  • Lambagreeny Mr J (@Lambagreeny) reported

    @SkyHelpTeam Your current UI may be better looking but the old system wasn’t plagued with issues. A nice wrapper isn’t enough.

  • CJQuince Chris Quince 🇺🇦 (@CJQuince) reported

    @OpenreachHelp utterly dreadful refusal to connect property to Internet today, despite telling @SkyHelpTeam you would. Didn't do full job on visit last month, two weeks to come back now refusal to undertake work. Awful.

  • EoinByr83458007 Eoin Byrne (@EoinByr83458007) reported

    @SkySports Any idea why the feed from the mosconi crashed ? And why we were not informed what was happening ? #takingthemick. when you are paying for a subscription service that’s not acceptable.

  • DawnMac93564649 Dawn Mackenzie (@DawnMac93564649) reported

    @FiddMichael @MosconiCup @SkySports 4 3 atm they have taken a break while we wait on a fix