Sky Outage Report in Burgess Hill, West Sussex, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Burgess Hill, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Burgess Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Burgess Hill, West Sussex, England
The most recent Sky outage reports came from the following cities: Horsham, Hove, Crawley, Hassocks, East Grinstead, Shoreham-by-Sea, Brighton and Worthing.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Wi-fi | ||
| Wi-fi | ||
| TV | ||
| Wi-fi | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Burgess Hill, England
Latest outage, problems and issue reports in Burgess Hill and nearby locations:
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Paddydays
(@paddydays) reported
from
Crawley, England
@SkySports It’s a disgrace you are trying to get Solskjaer the sack nothing better to do but talk all week about 0-5 defeat but when he wins two games on the bounce you pipe down..#Disgraceful
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Angel Food Bakery
(@FoodAngels) reported
from
Cuckfield, England
@SkyHelpTeam As we said your customer services couldn’t help for over a month, so we are trying to contact someone @skyuk so we can discuss the account. Do you have a UK number @skyuk
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Craig Brown
(@TheDonster10) reported
from
Lewes, England
@SkyHelpTeam Phoned 5 times and every time says you are unable to help currently. Not had internet for 4 days. Just want to speak to someone. Your customer service gets worse as does your product. I suggest you sort this quickly #sky
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Angel Food Bakery
(@FoodAngels) reported
from
Cuckfield, England
@SkyHelpTeam Can i just confirm the number for customer services in the uk. Based in the uk as requested as per your tweet before? @skyuk
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Sarah Thomas
(@saraht40) reported
from
Hove, England
@SkyUK someone has incorrectly set up an account with my email address. Keep trying to call but no one at sky can help. Please advise best route to resolve. Thanks
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Sarah Thomas
(@saraht40) reported
from
Hove, England
@SkyUK Hi Nicky, I may not have been clear. The person whose account this must be is using my email address, probably accidentally. I need Sky to contact them as the person I spoke to couldn’t help. I don’t have a Sky account. How do I raise a complaint please Or should I go to Ofcom?
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Beth 💛🏳️🌈
(@BethTheHobbit) reported
from
Sompting, England
@SkyHelpTeam Hi. We’re having some serious problems with our Glass TV and honestly am about to give up on it. Every time we connect a HDMI cable, it says there is no connection, even though there is. Skips live TV, Turns itself on even though we’ve turned off settings that 1/2
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Ben Marshall
(@marshallb60) reported
from
Worthing, England
@SkyHelpTeam As usual the actual contact details are hidden behind many many links pages was hoping for a nice quick answer. Never mind
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David
(@DKarunda) reported
from
Brighton and Hove, England
@southwarker @SkyHelpTeam I think this is a major issue. Experiencing same issues with Virgin Media at the moment
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Dean Bartholomew
(@tattoo_dean) reported
from
Burgess Hill, England
@SkyHelpTeam how difficult can it be to order sky glass tv? We filled out the request and called for help, still nothing, maybe best to not bother buying it :-(
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Neil Churchill
(@neilgchurchill) reported
from
Forest Row, England
@SkyHelpTeam how can my mum get through to a person to book an engineer? She getting automatic message to use web or mobile but she has neither of those and can't get through to a person who can help
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john
(@westie0101) reported
from
Hove, England
@SkyHelpTeam I rely on my mobile phone, when will I get a signal again?
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emily
(@itsemsr) reported
from
Worthing, England
@SkyHelpTeam haven’t been able to get sky go working on my PS4 or PS5 for over 24 hours now, is it down? Won’t load and now won’t accept password and username ?
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Ivars Eglitis
(@El_Ivarito) reported
from
Hove, England
@SkyUK My Sky wifi is not working for second day already 🤬
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George
(@georgesbarnes) reported
from
Hove, England
@SkyHelpTeam sky sports cricket channel not working on my sky go, do you know why?
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Vicky
(@toddvic) reported
from
Hove, England
@SkyHelpTeam is there a know issue with sky email server on an iPhone? I’m having problems 😟
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Angel Food Bakery
(@FoodAngels) reported
from
Cuckfield, England
@SkyHelpTeam We asked if there was a contact number in the uk- your customer services haven’t been able to help and we kept getting put on hold! So we were hoping @skyuk may ?
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Angel Food Bakery
(@FoodAngels) reported
from
Cuckfield, England
@SkyHelpTeam That’s not a uk number and the rest doesn’t help us . It’s ok if there isn’t one . We have done all we can to resolve the issue .
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Chelle McCann
(@chellemccann) reported
from
Brighton and Hove, England
@__nca Last few days ours has been awful. We’re with @SkyUK
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Angel Food Bakery
(@FoodAngels) reported
from
Cuckfield, England
@SkyHelpTeam We have spent another two hours on the phone this morning to a non uk number that you gave us twice assuring it was a uk number to be cut off again @skyuk can you help?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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karina
(@pipitza) reported
@SkyHelpTeam at least 2 households 4 TVs lucky Sky that you can afford to treat customers so badly and not care enough to retain the business .
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Jamie murray
(@jamiemurry31) reported
@BeckyEverson @SkyUK @virginmedia Virgin **** aswell I’ve got virgin top broadband package and it rubbish
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Paul Saunders
(@PSaundersCFC) reported
@BeckyEverson @SkyUK @virginmedia Just hope you don’t have any issues that require customer services. Oh and if you have a complaint they won’t respond to you #YouveBeenWarned
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#JFT96
(@graemewhammond) reported
@BeckyEverson @SkyUK @virginmedia Good luck they are awful
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Svein-Ove Nermo
(@Stenis_31) reported
@BeckyEverson @SkyUK @virginmedia Been customer for some months now. Product is working great. But Jesus the customer services are beyond acceptable Never come across anything like it. It’s easier to grab a million on Wednesdays lottery than get any questions solved.
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tom
(@tom69297156) reported
@SkyHelpTeam I have looked and cant find it. I need some help
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richard tyerman
(@adidasrt) reported
@BeckyEverson @SkyUK @virginmedia There all as bad, just lie, but from my experience virgin are very bad, I got told 2 days to fix problems, 3 weeks later will be 2 days, why not just say we need permission to dig street to fix issue like I was told from engineer, customer service is a joke
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martyn hamper 💙
(@Turkey_Hamper) reported
@BeckyEverson @SkyUK @virginmedia Just hope nothing goes wrong because customer service from virgin is diabolical. And god forbid you want to change provider at end of contract you will need to book a month of for calls to get them to acknowledge the request let alone honour it
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Doug Bryson
(@editordoug) reported
@SkyHelpTeam Do you have an ETA for the Q160 software update for Sky Q boxes which is supposed to fix the audio drop-out issue? I've suffered them for over 6 months and it's getting beyond a joke now.
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nathaniel
(@nathaniel_green) reported
@BeckyEverson @SkyUK @virginmedia I like virgin shame the wifi on the router is terrible