Sky Outage Report in Burgess Hill, West Sussex, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Burgess Hill, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Burgess Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Sky
Sky is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Burgess Hill, West Sussex, England
The most recent Sky outage reports came from the following cities: Hassocks, Crawley, East Grinstead, Shoreham-by-Sea, Brighton, Hove and Worthing.
| City | Problem Type | Report Time |
|---|---|---|
 Hassocks |
Wi-fi | |
| Crawley |
||
| Hassocks |
Wi-fi | |
| Hassocks |
Wi-fi | |
| East Grinstead |
Total Blackout | |
| Crawley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Burgess Hill, England
Latest outage, problems and issue reports in Burgess Hill and nearby locations:
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John Murry
(@johnmurry) reported
from
Brighton and Hove, England
@SkyHelpTeam We've been through all this w sky. You need to finish installation.... no one has installed anything. @OpenreachHelp said they did to sky. They didn't. Its weird. You're charging us for a service we are not receiving. Does no one understand? simple: installer lied, didn't do job.
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john
(@westie0101) reported
from
Hove, England
@SkyHelpTeam I rely on my mobile phone, when will I get a signal again?
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Ben Marshall
(@marshallb60) reported
from
Worthing, England
@SkyHelpTeam As usual the actual contact details are hidden behind many many links pages was hoping for a nice quick answer. Never mind
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Sarah Kent
(@Sarah__Kent) reported
from
Hove, England
@SkyHelpTeam why is the SkyGo app not working? Followed all advise, uninstalling, deleting on roaming folders and recycling bin but just says code PFE 4002? Help! 🙏🏻
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Dean Bartholomew
(@tattoo_dean) reported
from
Burgess Hill, England
@SkyHelpTeam how difficult can it be to order sky glass tv? We filled out the request and called for help, still nothing, maybe best to not bother buying it :-(
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John Murry
(@johnmurry) reported
from
Brighton and Hove, England
@SkyHelpTeam It says "faulty line". We've called. Each time the person states we have service. Then they "investigate". Then they say its a "faulty line" (there's been no install done at all). Then they say someone will call us that day to rectify this n schedule installatio. They never do.
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Beth 💛🏳️🌈
(@BethTheHobbit) reported
from
Sompting, England
@SkyHelpTeam Hi. We’re having some serious problems with our Glass TV and honestly am about to give up on it. Every time we connect a HDMI cable, it says there is no connection, even though there is. Skips live TV, Turns itself on even though we’ve turned off settings that 1/2
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Sarah Thomas
(@saraht40) reported
from
Hove, England
@SkyUK Hi Nicky, I may not have been clear. The person whose account this must be is using my email address, probably accidentally. I need Sky to contact them as the person I spoke to couldn’t help. I don’t have a Sky account. How do I raise a complaint please Or should I go to Ofcom?
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Angel Food Bakery
(@FoodAngels) reported
from
Cuckfield, England
@SkyHelpTeam We asked if there was a contact number in the uk- your customer services haven’t been able to help and we kept getting put on hold! So we were hoping @skyuk may ?
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Ivars Eglitis
(@El_Ivarito) reported
from
Hove, England
@SkyUK My Sky wifi is not working for second day already 🤬
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Paddydays
(@paddydays) reported
from
Crawley, England
@SkySports It’s a disgrace you are trying to get Solskjaer the sack nothing better to do but talk all week about 0-5 defeat but when he wins two games on the bounce you pipe down..#Disgraceful
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Sarah Thomas
(@saraht40) reported
from
Hove, England
@SkyUK someone has incorrectly set up an account with my email address. Keep trying to call but no one at sky can help. Please advise best route to resolve. Thanks
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John Murry
(@johnmurry) reported
from
Brighton and Hove, England
@SkyHelpTeam Becca: @leahysarah n I *have* called & spoken to numerous employees of @SkyUK. Lots. We have called and called. There's been no resolution. The issue isn't 1 we created. Who am I calling? Can you have someone who is actually helpful and capable call us? ("customer service")
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George
(@georgesbarnes) reported
from
Hove, England
@SkyHelpTeam sky sports cricket channel not working on my sky go, do you know why?
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Neil Churchill
(@neilgchurchill) reported
from
Forest Row, England
@SkyHelpTeam how can my mum get through to a person to book an engineer? She getting automatic message to use web or mobile but she has neither of those and can't get through to a person who can help
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Craig Brown
(@TheDonster10) reported
from
Lewes, England
@SkyHelpTeam Phoned 5 times and every time says you are unable to help currently. Not had internet for 4 days. Just want to speak to someone. Your customer service gets worse as does your product. I suggest you sort this quickly #sky
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John Murry
(@johnmurry) reported
from
Brighton and Hove, England
@leahysarah @OpenreachHelp @SkyUK We are paying for services we have not received and have attempted to fix a problem we did not create. This is unacceptable.
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David
(@DKarunda) reported
from
Brighton and Hove, England
@southwarker @SkyHelpTeam I think this is a major issue. Experiencing same issues with Virgin Media at the moment
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Chelle McCann
(@chellemccann) reported
from
Brighton and Hove, England
@__nca Last few days ours has been awful. We’re with @SkyUK
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John Murry
(@johnmurry) reported
from
Brighton and Hove, England
@SkyHelpTeam You can if I can send u a phone number via dm. How am I able to come up w solutions to tech issues but my provider can't?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Bradley (he/him/his)
(@CatchesideSays) reported
Hi @SkyHelpTeam, looking at switching to Sky TV and Broadband from our current provider, but can't find a phone number on your website for love nor money. We have been through the steps on your website and want to talk to a real person. Can you help?
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Nicholas Farrugia
(@Nick_Farrugia) reported
@terrytini99 @electricForest6 @SkySports Its not though. Spending what you make doesnt prove the owners are investing in the team at all. Mate when you went down we was too cheap to provide real money for Jack in a time when you need money. Thats just one of a dozen players we've missed out on.
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ophello
(@ophello4) reported
@Stewart71608150 @SkySports Don’t talk ****! You are just an *** hole.
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Doz
(@Doz23) reported
@JontyEvans @talkSPORT They are the biggest trolls going! Stopped listening years ago and the same with @SkySports total click bait. Spurs should ban them from the ground they are that bad now
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𝓜𝓾𝓶 - 𝓵𝓲𝓯𝓮
(@Mumlife1616) reported
@SkyHelpTeam I did you have to sign in before it gives an email address. I don't have a sky account. Even though I purchased sky products on the now tv stick. And my credentials for sky store and now do not work
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Ben Smith
(@BSmith8) reported
@SkySportsPL @SkySports ☝🏾 an actual disgrace, the whole VAR/ Reff team have to explain what the actual **** they were playing at.
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Mark Hall
(@MarkHallBaltic) reported
@SkySports voicing strongly and well with @GNev2 about how money hungry and how sick the Super league was but then they’re happy to show IPL as a 100,000 die in India daily all cause IPL is worth so much money, using up resources that could help these people
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T.A.G.G_ShadowwMo
(@ShadowwMo) reported
@SkyHelpTeam not able to get internet since 12 midday, is this an issue affecting the area as I have tried all the different troubleshooting methods
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stuart turner
(@stueyt83) reported
@SkyHelpTeam can we at least have a timescale to fix the broadband issue
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Terry
(@terrytini99) reported
@electricForest6 @SkySports Since 2016 when Villa went down Spurs have spent £412 million on £7m plus transfers. Villa have spent £266 million. So, no.