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Sky Outage Report in Haywards Heath, West Sussex, England

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The latest reports from users having issues in Haywards Heath come from postal codes RH16.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Haywards Heath, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Haywards Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Haywards Heath, West Sussex, England 08/31/2025 08:25

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (57%)

    Internet (57%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Haywards Heath, West Sussex, England

The most recent Sky outage reports came from the following cities: Brighton, Horsham, East Grinstead, Crawley, Haywards Heath, Burgess Hill, Worthing and Lewes.

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City Problem Type Report Time
United KingdomBrighton Wi-fi
United KingdomHorsham TV
United KingdomEast Grinstead Internet
United KingdomCrawley TV
United KingdomHaywards Heath TV
United KingdomHaywards Heath TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Haywards Heath, England

Latest outage, problems and issue reports in Haywards Heath and nearby locations:

  • neilgchurchill Neil Churchill (@neilgchurchill) reported from Forest Row, England

    @SkyHelpTeam how can my mum get through to a person to book an engineer? She getting automatic message to use web or mobile but she has neither of those and can't get through to a person who can help

  • saraht40 Sarah Thomas (@saraht40) reported from Hove, England

    @SkyUK Hi Nicky, I may not have been clear. The person whose account this must be is using my email address, probably accidentally. I need Sky to contact them as the person I spoke to couldn’t help. I don’t have a Sky account. How do I raise a complaint please Or should I go to Ofcom?

  • georgesbarnes George (@georgesbarnes) reported from Hove, England

    @SkyHelpTeam sky sports cricket channel not working on my sky go, do you know why?

  • westie0101 john (@westie0101) reported from Hove, England

    @SkyHelpTeam I rely on my mobile phone, when will I get a signal again?

  • chellemccann Chelle McCann (@chellemccann) reported from Brighton and Hove, England

    @__nca Last few days ours has been awful. We’re with @SkyUK

  • johnmurry John Murry (@johnmurry) reported from Brighton and Hove, England

    @SkyHelpTeam It says "faulty line". We've called. Each time the person states we have service. Then they "investigate". Then they say its a "faulty line" (there's been no install done at all). Then they say someone will call us that day to rectify this n schedule installatio. They never do.

  • TheDonster10 Craig Brown (@TheDonster10) reported from Lewes, England

    @SkyHelpTeam Phoned 5 times and every time says you are unable to help currently. Not had internet for 4 days. Just want to speak to someone. Your customer service gets worse as does your product. I suggest you sort this quickly #sky

  • tattoo_dean Dean Bartholomew (@tattoo_dean) reported from Burgess Hill, England

    @SkyHelpTeam how difficult can it be to order sky glass tv? We filled out the request and called for help, still nothing, maybe best to not bother buying it :-(

  • FoodAngels Angel Food Bakery (@FoodAngels) reported from Cuckfield, England

    @SkyHelpTeam That’s not a uk number and the rest doesn’t help us . It’s ok if there isn’t one . We have done all we can to resolve the issue .

  • DKarunda David (@DKarunda) reported from Brighton and Hove, England

    @southwarker @SkyHelpTeam I think this is a major issue. Experiencing same issues with Virgin Media at the moment

  • johnmurry John Murry (@johnmurry) reported from Brighton and Hove, England

    @SkyHelpTeam Becca: @leahysarah n I *have* called & spoken to numerous employees of @SkyUK. Lots. We have called and called. There's been no resolution. The issue isn't 1 we created. Who am I calling? Can you have someone who is actually helpful and capable call us? ("customer service")

  • BethTheHobbit Beth 💛🏳️‍🌈 (@BethTheHobbit) reported from Sompting, England

    @SkyHelpTeam Hi. We’re having some serious problems with our Glass TV and honestly am about to give up on it. Every time we connect a HDMI cable, it says there is no connection, even though there is. Skips live TV, Turns itself on even though we’ve turned off settings that 1/2

  • saraht40 Sarah Thomas (@saraht40) reported from Hove, England

    @SkyUK someone has incorrectly set up an account with my email address. Keep trying to call but no one at sky can help. Please advise best route to resolve. Thanks

  • johnmurry John Murry (@johnmurry) reported from Brighton and Hove, England

    @SkyHelpTeam You can if I can send u a phone number via dm. How am I able to come up w solutions to tech issues but my provider can't?

  • FoodAngels Angel Food Bakery (@FoodAngels) reported from Cuckfield, England

    @SkyHelpTeam As we said your customer services couldn’t help for over a month, so we are trying to contact someone @skyuk so we can discuss the account. Do you have a UK number @skyuk

  • FoodAngels Angel Food Bakery (@FoodAngels) reported from Cuckfield, England

    @SkyHelpTeam We asked if there was a contact number in the uk- your customer services haven’t been able to help and we kept getting put on hold! So we were hoping @skyuk may ?

  • Sarah__Kent Sarah Kent (@Sarah__Kent) reported from Hove, England

    @SkyHelpTeam why is the SkyGo app not working? Followed all advise, uninstalling, deleting on roaming folders and recycling bin but just says code PFE 4002? Help! 🙏🏻

  • marshallb60 Ben Marshall (@marshallb60) reported from Worthing, England

    @SkyHelpTeam As usual the actual contact details are hidden behind many many links pages was hoping for a nice quick answer. Never mind

  • El_Ivarito Ivars Eglitis (@El_Ivarito) reported from Hove, England

    @SkyUK My Sky wifi is not working for second day already 🤬

  • paddydays Paddydays (@paddydays) reported from Crawley, England

    @SkySports It’s a disgrace you are trying to get Solskjaer the sack nothing better to do but talk all week about 0-5 defeat but when he wins two games on the bounce you pipe down..#Disgraceful

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • IanChuter Ian Chuter (@IanChuter) reported

    @SkyHelpTeam @JLawrence_Photo These people are correct, sky broadband is down for me too in the same area

  • SamuelGStewart Sam (@SamuelGStewart) reported

    @JLawrence_Photo @SkyHelpTeam @MissGemmaKay Same In Marchwood SO40 . Been down since 1am. Contacting via DM is no help at all just get respsonses from a a person reading from a script

  • Richard60699556 Richard (@Richard60699556) reported

    @SkyHelpTeam Would it help if I were to recommend some monitoring software that could alert based on vdsl connections dropping, and perhaps automatically change your Web status if say you lost an entire cabinet, exchange, or county?

  • damo1312 Damon Lee (@damo1312) reported

    @SkyHelpTeam It’s saying to Book an Engineer (apparently it is also saying this to other people in the area with issues). I appreciate that you can only go with what the system tells you, but it would appear that there are issues with Service Updates lagging badly behind

  • StrathJunction Strathpeffer Junction (@StrathJunction) reported

    @SkyHelpTeam At the end of the day, my local network monitor showed that your service came back online at around 5am. It's working this morning. But Sky obviously had a sizable broadband network issue last night and it would just be nice if they were honest about it. Not your personal fault.

  • damo1312 Damon Lee (@damo1312) reported

    @buckland_amy @SkyUK Same here, down in Totton since about 12:30am last night

  • damo1312 Damon Lee (@damo1312) reported

    @JLawrence_Photo @SkyHelpTeam @MissGemmaKay Same here, down in Totton since 12:30am, STILL no mention on Sky Service Update

  • Yolande__Fiddy Yolande (@Yolande__Fiddy) reported

    @SkyUK is down all around the waterside area. Apparently it's a router problem. Even though we've had our router replaced, new lines put it, new plugs put in, new cables fitted to the sky box (cont)

  • JHofmaister CJHof (@JHofmaister) reported

    @SkyHelpTeam I need to fix this now and have looked at that page and it doesn’t say how to change the psw. I wish I can get back to BT but tied with you on this contract

  • damo1312 Damon Lee (@damo1312) reported

    @SkyHelpTeam Hello, still having issues, no joy with testing it multiple times. As I stated, there have been several other reports on here in the Southampton area today since midnight (as also shows on DownDetector), and yet there Sky Service Update still doesn’t yet reflect this