Sky Outage Report in Brighton and Hove, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Brighton and Hove, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Brighton and Hove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at Sky
Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (48%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Brighton and Hove, England
The most recent Sky outage reports came from the following cities: Brighton, Hove, Lewes, Burgess Hill, Uckfield, Lancing, Shoreham-by-Sea, Worthing, Haywards Heath and Peacehaven.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Internet | |
| Hove |
Wi-fi | |
| Brighton |
TV | |
| Brighton |
Internet | |
| Lewes |
Internet | |
| Brighton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Brighton and Hove, England
Latest outage, problems and issue reports in Brighton and Hove and nearby locations:
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Sarah Thomas
(@saraht40) reported
from
Hove, England
@SkyUK someone has incorrectly set up an account with my email address. Keep trying to call but no one at sky can help. Please advise best route to resolve. Thanks
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Ivars Eglitis
(@El_Ivarito) reported
from
Hove, England
@SkyUK My Sky wifi is not working for second day already 🤬
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Mark Roxburgh
(@markroxxy) reported
from
Seaford, England
@SkyHelpTeam I know new customers get the better deals, no reward for customer loyalty.
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John Murry
(@johnmurry) reported
from
Brighton and Hove, England
@SkyHelpTeam You can if I can send u a phone number via dm. How am I able to come up w solutions to tech issues but my provider can't?
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John Murry
(@johnmurry) reported
from
Brighton and Hove, England
@SkyHelpTeam It says "faulty line". We've called. Each time the person states we have service. Then they "investigate". Then they say its a "faulty line" (there's been no install done at all). Then they say someone will call us that day to rectify this n schedule installatio. They never do.
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Dean Bartholomew
(@tattoo_dean) reported
from
Burgess Hill, England
@SkyHelpTeam how difficult can it be to order sky glass tv? We filled out the request and called for help, still nothing, maybe best to not bother buying it :-(
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Chelle McCann
(@chellemccann) reported
from
Brighton and Hove, England
@__nca Last few days ours has been awful. We’re with @SkyUK
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Mark Roxburgh
(@markroxxy) reported
from
Seaford, England
@SkyHelpTeam Hi - I am just want to look at cancelling as much of your services as possible. I realise as a loyal customer I am at the bottom of priorities, but a 70% increase in price is not viable.
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John Murry
(@johnmurry) reported
from
Brighton and Hove, England
@SkyHelpTeam Becca: @leahysarah n I *have* called & spoken to numerous employees of @SkyUK. Lots. We have called and called. There's been no resolution. The issue isn't 1 we created. Who am I calling? Can you have someone who is actually helpful and capable call us? ("customer service")
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Ben Marshall
(@marshallb60) reported
from
Worthing, England
@SkyHelpTeam As usual the actual contact details are hidden behind many many links pages was hoping for a nice quick answer. Never mind
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Sarah Thomas
(@saraht40) reported
from
Hove, England
@SkyUK Hi Nicky, I may not have been clear. The person whose account this must be is using my email address, probably accidentally. I need Sky to contact them as the person I spoke to couldn’t help. I don’t have a Sky account. How do I raise a complaint please Or should I go to Ofcom?
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Sarah Kent
(@Sarah__Kent) reported
from
Hove, England
@SkyHelpTeam why is the SkyGo app not working? Followed all advise, uninstalling, deleting on roaming folders and recycling bin but just says code PFE 4002? Help! 🙏🏻
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David
(@DKarunda) reported
from
Brighton and Hove, England
@southwarker @SkyHelpTeam I think this is a major issue. Experiencing same issues with Virgin Media at the moment
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Beth 💛🏳️🌈
(@BethTheHobbit) reported
from
Sompting, England
@SkyHelpTeam Hi. We’re having some serious problems with our Glass TV and honestly am about to give up on it. Every time we connect a HDMI cable, it says there is no connection, even though there is. Skips live TV, Turns itself on even though we’ve turned off settings that 1/2
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john
(@westie0101) reported
from
Hove, England
@SkyHelpTeam I rely on my mobile phone, when will I get a signal again?
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George
(@georgesbarnes) reported
from
Hove, England
@SkyHelpTeam sky sports cricket channel not working on my sky go, do you know why?
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emily
(@itsemsr) reported
from
Worthing, England
@SkyHelpTeam haven’t been able to get sky go working on my PS4 or PS5 for over 24 hours now, is it down? Won’t load and now won’t accept password and username ?
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Mark Roxburgh
(@markroxxy) reported
from
Seaford, England
@SkyHelpTeam As I expected customer loyalty with sky comes at a price. New customer £76 compared to existing apparently platinum vip customer - £103 for same package. No brainier really - cancel and become a new customer!
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Craig Brown
(@TheDonster10) reported
from
Lewes, England
@SkyHelpTeam Phoned 5 times and every time says you are unable to help currently. Not had internet for 4 days. Just want to speak to someone. Your customer service gets worse as does your product. I suggest you sort this quickly #sky
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Mark Roxburgh
(@markroxxy) reported
from
Seaford, England
@SkyHelpTeam currently over two hours wait time for customer services on line chat. Would it be quicker if I just wrote to you instead?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Bills
(@shellbills) reported
@SkyHelpTeam Well that doesn’t help me right now
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John
(@JuanMarco1988) reported
@SkyHelpTeam Forgive me for pushing, but the major incident manager will have an idea of whether this is hours or days. All I'm asking for is an indicative, non committal timeline estimate. If you can't provide this please ask internally for someone who can. It's a fair question is it not?
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Tom B
(@1987tjb) reported
@DangeRuss_ @SkyHelpTeam @amysnaily Have you had the email about the price going up in April 🤔🤔🤔 service has been shocking for months, last 15 hours has been the cherry on top
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blackcountryvelo
(@nethertonboy1) reported
@SkyHelpTeam Well I’ll tell you fresh information shall I .it’s not going to be repaired till after the weekend as it’s a bt problem which I knew it would be blamed on !!
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Me
(@Cdg2206Carl) reported
@shellbills @SkyHelpTeam Because they have your money they sublet the line, If not in contract MOVE to BT who have the right engineres to fix problems! Maybe more people should know that BT really hold all the cards
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Me
(@Cdg2206Carl) reported
@SkyHelpTeam @shellbills Your engineers are not able to sort!! BT apparently are the only ones who can fix. Apparently Sky, and all the other broadband providers pay BT to fix! They would rather u leave than pay BT
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John
(@johna1992) reported
@SkyHelpTeam I need to call your customer service dept but as usual your number is extremely hard to find. Can you give me the number please
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Retail Barcode
(@Retailbarcode) reported
@SkyHelpTeam OK. Can you send me the link to report the problem to trigger the compensation re outages. The website sends you round in circles. Email /live chat is fine. Or can you take via DM. Thanks
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
Very excited to be getting FTTP...fibre broadband... to the property Monday...years of intermittent issues hopefully gone...150 Mbps here we come @SkyUK
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🧜久礼阿🧜(Claire)
(@_KittyPimms_) reported
Hi @SkyHelpTeam , I am trying to watch something on Disney+ on my SkyQ box, and after about 3 seconds I get kicked out of Disney+ to a black screen. Only when I hit the home button to I get taken back to the Sky menu ~ please help.