Sky Outage Report in Brighton and Hove, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Brighton and Hove, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Brighton and Hove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Brighton and Hove, England
The most recent Sky outage reports came from the following cities: Shoreham-by-Sea, Brighton, Peacehaven, Burgess Hill, Lancing, Hove, Lewes and Uckfield.
| City | Problem Type | Report Time |
|---|---|---|
 Shoreham-by-Sea |
Phone | |
| Shoreham-by-Sea |
Wi-fi | |
| Brighton |
Phone | |
| Peacehaven |
Phone | |
| Burgess Hill |
Phone | |
| Lancing |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Brighton and Hove, England
Latest outage, problems and issue reports in Brighton and Hove and nearby locations:
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Dean Bartholomew
(@tattoo_dean) reported
from
Burgess Hill, England
@SkyHelpTeam how difficult can it be to order sky glass tv? We filled out the request and called for help, still nothing, maybe best to not bother buying it :-(
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Jason Harris
(@LargeRugby) reported
from
Worthing, England
@NFL Red Zone today is a mess. Crap sound and now loss of pictures. @SkySports
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David
(@DKarunda) reported
from
Brighton and Hove, England
@southwarker @SkyHelpTeam I think this is a major issue. Experiencing same issues with Virgin Media at the moment
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Ben Marshall
(@marshallb60) reported
from
Worthing, England
@SkyHelpTeam As usual the actual contact details are hidden behind many many links pages was hoping for a nice quick answer. Never mind
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john
(@westie0101) reported
from
Hove, England
@SkyHelpTeam I rely on my mobile phone, when will I get a signal again?
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George
(@georgesbarnes) reported
from
Hove, England
@SkyHelpTeam sky sports cricket channel not working on my sky go, do you know why?
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Beth 💛🏳️🌈
(@BethTheHobbit) reported
from
Sompting, England
@SkyHelpTeam Hi. We’re having some serious problems with our Glass TV and honestly am about to give up on it. Every time we connect a HDMI cable, it says there is no connection, even though there is. Skips live TV, Turns itself on even though we’ve turned off settings that 1/2
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Sarah Thomas
(@saraht40) reported
from
Hove, England
@SkyUK someone has incorrectly set up an account with my email address. Keep trying to call but no one at sky can help. Please advise best route to resolve. Thanks
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John Murry
(@johnmurry) reported
from
Brighton and Hove, England
@SkyHelpTeam It says "faulty line". We've called. Each time the person states we have service. Then they "investigate". Then they say its a "faulty line" (there's been no install done at all). Then they say someone will call us that day to rectify this n schedule installatio. They never do.
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Craig Brown
(@TheDonster10) reported
from
Lewes, England
@SkyHelpTeam Phoned 5 times and every time says you are unable to help currently. Not had internet for 4 days. Just want to speak to someone. Your customer service gets worse as does your product. I suggest you sort this quickly #sky
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Sarah Kent
(@Sarah__Kent) reported
from
Hove, England
@SkyHelpTeam why is the SkyGo app not working? Followed all advise, uninstalling, deleting on roaming folders and recycling bin but just says code PFE 4002? Help! 🙏🏻
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Ivars Eglitis
(@El_Ivarito) reported
from
Hove, England
@SkyUK My Sky wifi is not working for second day already 🤬
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John Murry
(@johnmurry) reported
from
Brighton and Hove, England
@leahysarah @OpenreachHelp @SkyUK We are paying for services we have not received and have attempted to fix a problem we did not create. This is unacceptable.
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Neil 💙🏴💪🏻
(@npbrighton) reported
from
Hove, England
Ooohhh come on @SkySports no one gives a **** about Arsenal v Tottenham.... boring ******* channel
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Chelle McCann
(@chellemccann) reported
from
Brighton and Hove, England
@__nca Last few days ours has been awful. We’re with @SkyUK
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Graham Turner
(@grahamaturner) reported
from
Brighton and Hove, England
@SkyHelpTeam Hi there, currently experiencing Broadband issues in Brighton - internet dropped out about 15 mins ago. Is this a known problem? Thx
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John Murry
(@johnmurry) reported
from
Brighton and Hove, England
@SkyHelpTeam Becca: @leahysarah n I *have* called & spoken to numerous employees of @SkyUK. Lots. We have called and called. There's been no resolution. The issue isn't 1 we created. Who am I calling? Can you have someone who is actually helpful and capable call us? ("customer service")
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John Murry
(@johnmurry) reported
from
Brighton and Hove, England
@SkyHelpTeam We've been through all this w sky. You need to finish installation.... no one has installed anything. @OpenreachHelp said they did to sky. They didn't. Its weird. You're charging us for a service we are not receiving. Does no one understand? simple: installer lied, didn't do job.
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Sarah Thomas
(@saraht40) reported
from
Hove, England
@SkyUK Hi Nicky, I may not have been clear. The person whose account this must be is using my email address, probably accidentally. I need Sky to contact them as the person I spoke to couldn’t help. I don’t have a Sky account. How do I raise a complaint please Or should I go to Ofcom?
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John Murry
(@johnmurry) reported
from
Brighton and Hove, England
@SkyHelpTeam You can if I can send u a phone number via dm. How am I able to come up w solutions to tech issues but my provider can't?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Connell
(@pnedingo) reported
@SkyHelpTeam Hi Carol, It's all back on this morning thanks. Went off at midnight and when testing the line last night it said the issue with the line was because of the planned maintenance.
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TheWiggleMama
(@MamaWiggle) reported
@SkyHelpTeam internets been down for over 24 hours now. Can’t watch TV either. Phoned sky yesterday to report the problem but all we was told was the open reach exchange was having issues and to wait until tomorrow. Any updates on when things will get back online?
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Cara (insta - cjlfitandhealthy)
(@kidda7183) reported
@SkyHelpTeam They said there is an apparent issue but to change password as that helped others. Didn’t help me at all. Surely this should be resolved by now
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ProudLondoner
(@ProudLondoner2) reported
@SkyUK your team has been arranging a transfer of my broadband to you. The router was sent late and Royal Mail haven’t done the requested redelivery. Sky arranged for BT to cancel my device today. I’m in a pickle as I don’t have broadband and I need it for work. Please help
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Pad
(@YorkshirePad) reported
@SkySports 66 games is excellent. Now, any chance of a new commentary team? The current lot are the worst in the world, of any sport. Absolutely dreadful. I switch off regularly or mute the TV & listen to the radio. As do many others. Seriously, they're really bad. Like, really really ba
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Annika Welker
(@annika_welker) reported
@SkyHelpTeam We’ve had issues with our internet for weeks and today the connection is pretty much non existent! What is happening?! I am not willing to pay for a service I’m not receiving.
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The Irish Marketing Company
(@The_IMC1) reported
@SkyUK have been on hold for 40 minutes to get through to someone to only get cut off. Had no issues getting through to someone when I wanted to join sky. How do I speak to a human without waiting another 40 minutes to possibly just get cut off again?
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Scott Elliott
(@badgercop) reported
@SkyHelpTeam The last thing is that an engineer is NOT required. Apparently there may be a problem in the area. But still no idea when this will be sorted. It’s been 4 weeks. Nothing has been done. You haven’t even tried to sort it. No engineer. Not even sent a new router to try an sort it.
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Karen Bond
(@karenjbond) reported
@SkyHelpTeam - I have been more than happy with sky Go until recently - my devices can’t connect to sky q box. - or it does for about 30 seconds …. I’m sick of it, been going on for months now and have tried to get help. - what is the point of SkyGo if it doesn’t “Go”
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Si - хай живе Україна, Слава Україні
(@BulkyBalkan74) reported
@the_fox1106 @kck1965 @SkyUK You need to be careful with Virgin. I got a very nice package for £28/m then it shot up to £78/m. Despite returning the equipment, they are still trying to charge me. Virgin customer service is a joke, even writing to the CEO results in nothing being done.