Sky Outage in Brighton, England

@SkyHelpTeam can't remember the name of who I just spoke to but he was super helpful & we had a great chat 👌😂 Top customer service

@SkyUK pay a fortune for my package but signal is rubbish tonight on my tv chicca

@SkyUK tv has poor signal on all channels since having skyQ installed 2 weeks ago 😡

Can’t download any catch up programmes on @SkyUK #Help

@bt_uk just wondering why your WiFi so awful. Been signed up for a 12 months in my house hold and it’s truly the worst broadband ever! Makes @SkyUK B.B. look amazing. #nosignal #laggggy #hurryupjulysowecancancel

@SkySports just can’t help themselves can they, the camera was on Southgate and they still had to mention poch and @ManUtd !! Even @Carra23 sounded fed up with it, give it a rest! #spurs 🙄

@SkyHelpTeam tried to cancel my sky TV yesterday. You were closed. Tried today, got cut off twice. Tried to login on your website, get an error. Let me leave please!

@SkyHelpTeam hi can someone help regarding pairing a box and card... Want to make sure I've done it correctly

The fact that the reminder function no longer exists since upgrading to #SkyQ is shit. At least give me the option to enable or disable it @SkyHelpTeam #iwantmyreminderback #skytv

@SkyUK has to have the worst customer service ever. No TV over Christmas because their engineers are too busy. Should have gone with Virgin! 🤬

@SkyUK Omg there is help

@SkyUK hello! Please can you provide me with a number to call regarding my bill! I have been charged an outrageous amount and would like to arrange to cancel my policy! Thanks

@SkyHelpTeam That doesn’t help my bank account today. If you feel it’s acceptable to leave someone without any money & say oh it will take 3-5 working days then shame on you If we are late with a payment we are bombarded with calls texts emails message through app! Virgin in my area now!

@ChrisSharples20 @SkyHelpTeam I sent a tweet early afternoon! I’m at the hospital with a very sick friend & because of their incompetence have been left without any money. If it wasn’t so serious it would be laughable! Nearly 30 years as a sky customer & they don’t care

@SkyHelpTeam I had an email Monday saying my bill hadn’t been paid. Strange as I pay by DD. I paid online by card but the DD had gone out. I’m now £70 short in my bank account & been put in an unauthorised overdraft! Customer for 30 years! Not happy

@dalejohntranter @SkyUK No chance mate. It's all about the new customer not loyal ones. Happens every where

@aj_Horsham @SkyHelpTeam Is that after they fix high speed broadband and increasing monthly package costs and a phone line that by time you’ve negotiated it you’ve forgotten why you called up 🙄

@SkyUK @bt_uk @BTCare neither can I! BT has driven me mad after 1 month of nightmare service.

@LouiseThorogood @SkyUK Having put my point across to @SkyUK I found the operator very polite and amenable. I had my query resolved within 10 minutes achieving an upgrade which I was very pleased with. Hopefully @LouiseThorogood you will experience the same customer service from #SkyUK 🤞🤞🤞

Top class customer service from @SkyUK pleasant helpful staff who value long term customer loyalty. Thank you 👍👍👍

This is how you do customer service, @BTCare. Will drop you a message shortly, @SkyUK!

Terrible service from @SkyHelpTeam my hard drive has gone and because I work Monday to Friday I have to pay £15 premium for a Saturday call out! So a multimillion company don’t realise people work during the week! #disgusting

@SkyUK 8 days now trying to get someone competent enough to sort my home move, truly awful customer service

@SkyHelpTeam hi how do we cancel out pathetic fibre

@SkyHelpTeam Hi Sky. Seem to be having an issue with my broadband connection in Burgess Hill (Leylands Park). Is this a known fault? Been over 24 hours.

@virginmedia Hi MK, @virginmedia I've done all checks, status checks etc .... it's simply poor delivery of service. Is NOT my issue this is @virginmedia fault. There's time to sort it out & start providing good #CustomerService I see @SkyUK have commented, let's see what they have to say.

Fed up with calling @virginmedia & wasting my time. #CustomerService needs to rapidly improve or will cancel as contract failed by supplier & then return to @SkyUK All neighbours told WiFi boosters free by direct sales BUT told at install have to pay!? Complaint to @Ofcom ?

Sadly, after less than month with @virginmedia thinking of returning to @SkyUK , not necessarily because of services but due to appalling #CustomerService Also, cabled #broadband is consistently v poor. - mis-sold by direct salesman - mess left by install team - services poor

Nice of @BTCare to make my broadband even slower now I've put in a cancellation order. Can't even stream music without it buffering this morning! Glad I'm leaving your dire service. Let's hope everything will be better with @SkyUK #superhighspeedmyarse #itwasbetterwithdialup

@SkyUK Hi yes I’m going to pm you now virgin is so shit it’s unreal

@SkyUK finding it odd that since sky fibre came out I’ve had issues with my internet connection on sky Q. That’s one way to get us to buy it hey??…

Hi @SkyHelpTeam are there Fibre Broadband issues in Burgess Hill? Or is it just us? No connection for about 30mins now

@SkyUK Why can’t we just speak to a human!!! My parents haven’t had broadband for over two days and we can’t get hold of you!!!! HELP!!??

Another company to add to my TERRIBLE customer service list. Been on hold to @SkyHelpTeam for 45 minutes!

United lose so obviously @SkySports #mnf spend 40mins talking about @ManUtd problems and not how good @SpursOfficial were!! Analyse the game then talk about the pros and cons of the teams.

@SkyHelpTeam I’m looking forward to Sky providing the service I am paying through the nose for. #poorservice #broadband #virginmedia

@SkyHelpTeam Do you actually ever help anyone or do you divert to others? How about you actually help me, would that be too much to ask.?

@SkyHelpTeam I explain we have no internet and your help team tell me to Facebook Mess. Sky Help Team...if only I had internet...3 days after your engineers visit it’s worse than ever. We have Sky TV, Broadband, phoneline and 3 mobile contracts and I am very close to cancelling.

@SkyHelpTeam I’m so glad you are happy. How about replying to my tweet where I ask you if there is a connectivity problem in Hove. The engineer was here on Monday, since then things have declined further. Our internet keeps cutting out.

@SkyHelpTeam Intermitant Internet today after the engineers visit yesterday. Is there a connectivity issue in Hove?

@UKTV @virginmedia Moved landline & broadband to @SkyUK yesterday & having #SkyQ installed tomorrow, plus they’ve saved us over £50 per month. Still not surprised at the rudeness of @virginmedia ‘customer service’ (laughable) when we called to give notice, showed their true colours there!!!

@SkyHelpTeam hi my fibre is down again since lastnight

@SkyHelpTeam my sky fibre is down cannot get hold of you had enough of your rubbish service how do I cancel? Not paying termination fee virgin here we come

@SkyHelpTeam Supposed to receive a call between 18:00 and 19:00 to sort an internet issue. Still no call and I’m heading out soon.

@ZubFC @Jack81589956 @SkySports When all else fails, take to Twitter; give yourself a shit name with a shit bio pic in the hope that someone cares. Alas... no one gives a fuck.

@George1_PD @SkySports @AthleticsOnSky Let the sport speak for itself. They’d never tolerate cutting away from the cricket for a 5 minute piece about Joe Root’s school.

@SkyHelpTeam Hi, fibre down in BN11 3 area. Has been out for about 3 hours. Solid orange face not disappeared on router and is blank.

@RedkopRohan @SkySportsNews @SkySports No issues

@SkyHelpTeam I tried calling the first time. It’s pointless. I’m trying to get the deal on the @MoneySavingExp website but the call centre can’t match the deal or help at all! The issue is when I put in my phone number. Apparently it’s a known issue. So I’m stuck. You guys can’t help at all!

@SkyUK Yes that would help expect a phone call in a month or so just gotta lower the fee a bit 😁

@SkyHelpTeam The money I pay to sky in a year and the customer service I receive back is appalling. Definitely cancelling this week and moving to another provider 😡

Just in case you missed it @SkySportsNews @SkySports @SkySports @CelticFC made history yesterday #TrebleTreble typical poor coverage of our game up here.

@SkyHelpTeam 3hrs and still no response, time to start looking for other options to Sky, poor customer service

@Seb_Lambert @SkyHelpTeam Everyone's entitled to a break Seb, leave the poor bloke alone!

@cuuljoey @SkySportsNews @Emma_Atom That no be my issue....skysports be the wackest source ever

@SkyHelpTeam Periscope you cant do it on the laptop it's too slow on here you can do it it's much quicker

@SkyUK Your customer services are dreadful