Sky Outage in Brighton, England

@Carra23 @SkySports Pretty sure most people were watching in the hope that Liverpool lost. I’ve never know a group of fans so self centred and insufferable.

@SkyHelpTeam so having done every test under the sun and spending 1 hour and 20 mins on the phone to the ‘help team’ I’m still suffering with pathetic WiFi and have to wait till Feb 4th for a visit! @virginmedia hurry up and come to Newhaven! #notimpressed

@SkyHelpTeam my internet is down AGAIN, it’s getting ridiculous now, I’ve tried all the steps online & this is like the 3rd time in the last 6 weeks it’s gone down!

@SkySports disgraceful you never made a point on the Scottish teams results in Europe tonight #thedebate.

@SkyHelpTeam ur service is f-img shocking absolutely had enough

@SkySportsPL @SkySports Watch the replay, son tripped him but wasn’t directly responsible directly for the injury, it was a fluke of enormous bad luck that his studs stuck in turf and his entire body weight went onto his trapped ankle.

@SkyHelpTeam Just been on the phone to get an engineer out for sky q not working and i can't believe you can't get one to me till 1st november, no tv till then not happy

@SkyUK Not even got my phone yet and already annoyed at the customer service and shock delays

@FuckJake__ @chrisfield25 @SkySports Carragher should never have been reinstated after gobbing at that kid!

@SkyHelpTeam @skyuk Awful customer service. Sky Q box has failed after 6 months. Told earliest date for an engineer is 10th October! That's 11 working days away! Ridiculous.

@BuckyBCFC @CeballosFutbol @Saviour1592 @fozz08 @jbellion24 @SkySportsPL @SkySports If you want to talk about how he was positioned, Præt was actually well positioned for the tackle that was coming. If he’d planted his studs in the ground he definitely would have broken something

@SkyHelpTeam I’m getting a message when trying to download “sorry because of technical issue your download couldn’t be completed”

@kellysharman19 @virginmedia If it’s not sorted today, I’m out. They can stuff their contract and any fees they’d expect me to pay!! It’s just a shame that @SkyUK are quite expensive for the stuff we want and I find they never look after existing customers

@GeorgiaCorke @virginmedia Exactly why we left @SkyUK Shane as their service is really good. Virgin is cheaper and good packages but the service can be so up and down. They won’t send an engineer because it’s a fault in area not my equipment but a week to fix is an absolute travesty of a service!

@virginmedia It’s an ongoing issue, we’re 5 days in of no service. Just a joke now 😂. @SkyUK all you had to do was keep prices reasonable and not lose loads of football to bt and we’d be right back with you!!

David Gower to be stood down by #SkySports at end of #TheAshes2019 well, he’s had a good innings

@SkyHelpTeam Been trying since Fri to access emails. Can't even get through on the phone - just sends me to help with broadband!!

@SkyHelpTeam hi team, I have a query re my phone number. It’s showing my old one. I can’t find any email/sms or live chat options to help... manuals don’t help either. Please advise

@sebmake1 @TheWho @SkyHelpTeam That hurts mate!! I think Duncan is down there watching.

@SkyHelpTeam up to five days to fix our no internet or phone !!!!!!!!

@SkyHelpTeam can't remember the name of who I just spoke to but he was super helpful & we had a great chat 👌😂 Top customer service

@SkyUK pay a fortune for my package but signal is rubbish tonight on my tv chicca

@SkyUK tv has poor signal on all channels since having skyQ installed 2 weeks ago 😡

Can’t download any catch up programmes on @SkyUK #Help

@bt_uk just wondering why your WiFi so awful. Been signed up for a 12 months in my house hold and it’s truly the worst broadband ever! Makes @SkyUK B.B. look amazing. #nosignal #laggggy #hurryupjulysowecancancel

@SkySports just can’t help themselves can they, the camera was on Southgate and they still had to mention poch and @ManUtd !! Even @Carra23 sounded fed up with it, give it a rest! #spurs 🙄

@SkyHelpTeam tried to cancel my sky TV yesterday. You were closed. Tried today, got cut off twice. Tried to login on your website, get an error. Let me leave please!

@SkyHelpTeam hi can someone help regarding pairing a box and card... Want to make sure I've done it correctly

The fact that the reminder function no longer exists since upgrading to #SkyQ is shit. At least give me the option to enable or disable it @SkyHelpTeam #iwantmyreminderback #skytv

@SkyUK has to have the worst customer service ever. No TV over Christmas because their engineers are too busy. Should have gone with Virgin! 🤬

@SkyUK Omg there is help

@SkyUK hello! Please can you provide me with a number to call regarding my bill! I have been charged an outrageous amount and would like to arrange to cancel my policy! Thanks

@SkyHelpTeam That doesn’t help my bank account today. If you feel it’s acceptable to leave someone without any money & say oh it will take 3-5 working days then shame on you If we are late with a payment we are bombarded with calls texts emails message through app! Virgin in my area now!

@ChrisSharples20 @SkyHelpTeam I sent a tweet early afternoon! I’m at the hospital with a very sick friend & because of their incompetence have been left without any money. If it wasn’t so serious it would be laughable! Nearly 30 years as a sky customer & they don’t care

@SkyHelpTeam I had an email Monday saying my bill hadn’t been paid. Strange as I pay by DD. I paid online by card but the DD had gone out. I’m now £70 short in my bank account & been put in an unauthorised overdraft! Customer for 30 years! Not happy

@dalejohntranter @SkyUK No chance mate. It's all about the new customer not loyal ones. Happens every where

@aj_Horsham @SkyHelpTeam Is that after they fix high speed broadband and increasing monthly package costs and a phone line that by time you’ve negotiated it you’ve forgotten why you called up 🙄

@SkyUK @bt_uk @BTCare neither can I! BT has driven me mad after 1 month of nightmare service.

@LouiseThorogood @SkyUK Having put my point across to @SkyUK I found the operator very polite and amenable. I had my query resolved within 10 minutes achieving an upgrade which I was very pleased with. Hopefully @LouiseThorogood you will experience the same customer service from #SkyUK 🤞🤞🤞

Top class customer service from @SkyUK pleasant helpful staff who value long term customer loyalty. Thank you 👍👍👍

This is how you do customer service, @BTCare. Will drop you a message shortly, @SkyUK!

Terrible service from @SkyHelpTeam my hard drive has gone and because I work Monday to Friday I have to pay £15 premium for a Saturday call out! So a multimillion company don’t realise people work during the week! #disgusting

@SkyUK 8 days now trying to get someone competent enough to sort my home move, truly awful customer service

@SkyHelpTeam hi how do we cancel out pathetic fibre

@SkyHelpTeam Hi Sky. Seem to be having an issue with my broadband connection in Burgess Hill (Leylands Park). Is this a known fault? Been over 24 hours.

@virginmedia Hi MK, @virginmedia I've done all checks, status checks etc .... it's simply poor delivery of service. Is NOT my issue this is @virginmedia fault. There's time to sort it out & start providing good #CustomerService I see @SkyUK have commented, let's see what they have to say.

Fed up with calling @virginmedia & wasting my time. #CustomerService needs to rapidly improve or will cancel as contract failed by supplier & then return to @SkyUK All neighbours told WiFi boosters free by direct sales BUT told at install have to pay!? Complaint to @Ofcom ?

Sadly, after less than month with @virginmedia thinking of returning to @SkyUK , not necessarily because of services but due to appalling #CustomerService Also, cabled #broadband is consistently v poor. - mis-sold by direct salesman - mess left by install team - services poor

Nice of @BTCare to make my broadband even slower now I've put in a cancellation order. Can't even stream music without it buffering this morning! Glad I'm leaving your dire service. Let's hope everything will be better with @SkyUK #superhighspeedmyarse #itwasbetterwithdialup

@SkyUK Hi yes I’m going to pm you now virgin is so shit it’s unreal

@btsportwwe @DreamWWE WTF was that shit bt, seriously stay up to watch the main event and you pull that shit by ending the broadcast early, no even an apology on your side, between that shit and sticking big **** off bt graphics over anything remotely wwe network........i miss skysports

@SkyHelpTeam Constantly having issues with the broadband , it’s slow , it drops out on a regular basis . No matter how often I speak to yourselves and go through the process of checking everything , then being sent a new router , it’s always the same . I’ve just accepted it now

@SkyFootball @SkySports Mourinho masterclass that went wrong,went for 0-0 at 70mins then go for it,unfortunately it was 1 down before 70 and lucky not to be more,then he goes on about dead players ffs be real,its Feb everyone has same problems,Rbl were without 2 top defenders

It's been slow for weeks now! Now I cant get it at all @SkyHelpTeam

@SkyHelpTeam Been at my new place for over a month and broadband keeps dropping. Was told to wait 10 days for new connection to set itself up, but now connection is dropping multiple times a day. Have used your online guides re: wifi / bad connection many times + still nothing

@SkySports I don’t see the problem in the women’s game #THEDEBATE #Rainbowlaces

@Stoneysnapper @SkySports @ChampionsLeague @ScottishFA @UEFA 👍stand corrected, just thought there was a fee to pay to UEFA for it and Scotland never paid it

@Stoneysnapper @SkySports @ChampionsLeague @ScottishFA @UEFA The English teams and league couldn't give a monkey's **** about gate money, 3/4 of them would run at a profit just with TV money....they just tell UEFA to beat it mate....

@SkyUK our internet connection is awful, and has been awful since before Christmas. Isn’t it supposed to be getting better rather than worse

@martin10001 @SkyHelpTeam I left Virgin Media after 8yrs 9 days ago. Because the price just kept increasing all the time. Got Sky in and worst decision ever hasn’t been one day where it’s not worked properly or can’t get online so annoying!