Sky Outage in Worthing, West Sussex, England

@SkyHelpTeam Been trying since Fri to access emails. Can't even get through on the phone - just sends me to help with broadband!!

@SkyHelpTeam hi team, I have a query re my phone number. It’s showing my old one. I can’t find any email/sms or live chat options to help... manuals don’t help either. Please advise

@sebmake1 @TheWho @SkyHelpTeam That hurts mate!! I think Duncan is down there watching.

@SkyHelpTeam up to five days to fix our no internet or phone !!!!!!!!

@SkyHelpTeam can't remember the name of who I just spoke to but he was super helpful & we had a great chat 👌😂 Top customer service

@SkySports close ups really ******* off, footballs not just about the player with the ball

@SkyUK pay a fortune for my package but signal is rubbish tonight on my tv chicca

@SkySports just can’t help themselves can they, the camera was on Southgate and they still had to mention poch and @ManUtd !! Even @Carra23 sounded fed up with it, give it a rest! #spurs 🙄

@TeamSky @SkyUK @skybiggerpic your email’s NOT WORKING AGAIN!!!

@SkyHelpTeam tried to cancel my sky TV yesterday. You were closed. Tried today, got cut off twice. Tried to login on your website, get an error. Let me leave please!

The fact that the reminder function no longer exists since upgrading to #SkyQ is shit. At least give me the option to enable or disable it @SkyHelpTeam #iwantmyreminderback #skytv

@SkyUK has to have the worst customer service ever. No TV over Christmas because their engineers are too busy. Should have gone with Virgin! 🤬

@SkyUK Omg there is help

@SkyHelpTeam Ok now,it was poor for 2 days.Cheers

God this sky broadband is poor.on and off for 3 days @SkyHelpTeam

@SkyHelpTeam That doesn’t help my bank account today. If you feel it’s acceptable to leave someone without any money & say oh it will take 3-5 working days then shame on you If we are late with a payment we are bombarded with calls texts emails message through app! Virgin in my area now!

@ChrisSharples20 @SkyHelpTeam I sent a tweet early afternoon! I’m at the hospital with a very sick friend & because of their incompetence have been left without any money. If it wasn’t so serious it would be laughable! Nearly 30 years as a sky customer & they don’t care

@SkyHelpTeam I had an email Monday saying my bill hadn’t been paid. Strange as I pay by DD. I paid online by card but the DD had gone out. I’m now £70 short in my bank account & been put in an unauthorised overdraft! Customer for 30 years! Not happy

@aj_Horsham @SkyHelpTeam Is that after they fix high speed broadband and increasing monthly package costs and a phone line that by time you’ve negotiated it you’ve forgotten why you called up 🙄

@SkyUK @bt_uk @BTCare neither can I! BT has driven me mad after 1 month of nightmare service.

@LouiseThorogood @SkyUK Having put my point across to @SkyUK I found the operator very polite and amenable. I had my query resolved within 10 minutes achieving an upgrade which I was very pleased with. Hopefully @LouiseThorogood you will experience the same customer service from #SkyUK 🤞🤞🤞

Top class customer service from @SkyUK pleasant helpful staff who value long term customer loyalty. Thank you 👍👍👍

This is how you do customer service, @BTCare. Will drop you a message shortly, @SkyUK!

Terrible service from @SkyHelpTeam my hard drive has gone and because I work Monday to Friday I have to pay £15 premium for a Saturday call out! So a multimillion company don’t realise people work during the week! #disgusting

@SkyHelpTeam hi how do we cancel out pathetic fibre

@SkyHelpTeam Hi Sky. Seem to be having an issue with my broadband connection in Burgess Hill (Leylands Park). Is this a known fault? Been over 24 hours.

@virginmedia Hi MK, @virginmedia I've done all checks, status checks etc .... it's simply poor delivery of service. Is NOT my issue this is @virginmedia fault. There's time to sort it out & start providing good #CustomerService I see @SkyUK have commented, let's see what they have to say.

Fed up with calling @virginmedia & wasting my time. #CustomerService needs to rapidly improve or will cancel as contract failed by supplier & then return to @SkyUK All neighbours told WiFi boosters free by direct sales BUT told at install have to pay!? Complaint to @Ofcom ?

Sadly, after less than month with @virginmedia thinking of returning to @SkyUK , not necessarily because of services but due to appalling #CustomerService Also, cabled #broadband is consistently v poor. - mis-sold by direct salesman - mess left by install team - services poor

@SkyUK Hi yes I’m going to pm you now virgin is so shit it’s unreal

@SkyUK finding it odd that since sky fibre came out I’ve had issues with my internet connection on sky Q. That’s one way to get us to buy it hey??…

Hi @SkyHelpTeam are there Fibre Broadband issues in Burgess Hill? Or is it just us? No connection for about 30mins now

Another company to add to my TERRIBLE customer service list. Been on hold to @SkyHelpTeam for 45 minutes!

United lose so obviously @SkySports #mnf spend 40mins talking about @ManUtd problems and not how good @SpursOfficial were!! Analyse the game then talk about the pros and cons of the teams.

@SkyHelpTeam I’m looking forward to Sky providing the service I am paying through the nose for. #poorservice #broadband #virginmedia

@SkyHelpTeam Do you actually ever help anyone or do you divert to others? How about you actually help me, would that be too much to ask.?

@SkyHelpTeam I explain we have no internet and your help team tell me to Facebook Mess. Sky Help Team...if only I had internet...3 days after your engineers visit it’s worse than ever. We have Sky TV, Broadband, phoneline and 3 mobile contracts and I am very close to cancelling.

@SkyHelpTeam I’m so glad you are happy. How about replying to my tweet where I ask you if there is a connectivity problem in Hove. The engineer was here on Monday, since then things have declined further. Our internet keeps cutting out.

@SkyHelpTeam Intermitant Internet today after the engineers visit yesterday. Is there a connectivity issue in Hove?

What the fuck is dirty spitting on teenage girls carragher doing back onSky! #pusb #lfc #skysports I’m cancelling my subscription scouse scum

@UKTV @virginmedia Moved landline & broadband to @SkyUK yesterday & having #SkyQ installed tomorrow, plus they’ve saved us over £50 per month. Still not surprised at the rudeness of @virginmedia ‘customer service’ (laughable) when we called to give notice, showed their true colours there!!!

When I get home I will be switching over to @SkyUK cause @virginmedia is so crap

@SkyHelpTeam hi my fibre is down again since lastnight

@SkyHelpTeam my sky fibre is down cannot get hold of you had enough of your rubbish service how do I cancel? Not paying termination fee virgin here we come

@ZubFC @Jack81589956 @SkySports When all else fails, take to Twitter; give yourself a shit name with a shit bio pic in the hope that someone cares. Alas... no one gives a fuck.

@SkyHelpTeam Hi, fibre down in BN11 3 area. Has been out for about 3 hours. Solid orange face not disappeared on router and is blank.

@Harvey_1612 @RickSpur @SkySports Poor full backs though

@SkySportsPL @SkySports His fitness let’s him down, fast counter attacking football is how Ole wants to play. He does not want to change.

@SkyHelpTeam My email has been down since 4pm yesterday. Keeps asking me to verify my imap password which I’ve gone several times. Pls advise. Thx

@SkyHelpTeam hi my sky email has stopped working and I need access as I am abroad and all the information on my flights hotel and airport parking are in my email. Help

@SkyHelpTeam This doesn't seem very customer focused...As I am more than happy with the Television service, just desperate to enjoy the fibre experience.

@SkyHelpTeam Thanks for the reply. I was told I couldn't just cancel my broadband then a different person said maybe i could but at a cost of over £100... Considering that I was told when I joined sky on a recorded call that fibre was definitely coming to my address and switch will be easy

@BigDL @SkyHelpTeam @ICOnews I had the same problem and it took ages to resolve

@SkyHelpTeam yeah this whole area is down and out ls13 it’s crazy any idea on a fix

Good Morning @SkyUK I pay £135 per month for the privilege of your services so it would be nice if i could get a signal for my sky Q. I understand that the weather is bad but for the money i pay, i would expect a much better service. Thank you

@SkyHelpTeam your shitty internet is dumb. Keeps crashing and not working. Had to reset the router 4 times and it doesn’t work.