Sky Outage Report in Lewes, East Sussex, England
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
Problems in the last 24 hours in Lewes, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Lewes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 5: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (46%)
- TV (31%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Lewes, England
The most recent Sky outage reports came from the following cities: Brighton, Hove, Burgess Hill, Peacehaven, Heathfield, and Lewes.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton
|
TV | 23 hours ago |
|
Hove
|
TV | 1 day ago |
|
Brighton
|
Internet | 1 day ago |
|
Hove
|
TV | 9 days ago |
|
Burgess Hill
|
TV | 15 days ago |
|
Burgess Hill
|
Internet | 15 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Lewes, England
Latest outage, problems and issue reports in Lewes and nearby locations:
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Mark Roxburgh (@markroxxy) reported from Seaford, England@SkyHelpTeam I know new customers get the better deals, no reward for customer loyalty.
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Ivars Eglitis (@El_Ivarito) reported from Hove, England@SkyUK My Sky wifi is not working for second day already 🤬
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john (@westie0101) reported from Hove, England@SkyHelpTeam I rely on my mobile phone, when will I get a signal again?
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bendolino (@bendolino) reported from Haywards Heath, England@SkyHelpTeam My Sky Q is saying no signal after unplugging it 4 times including the LNB. Any ideas
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Chelle McCann (@chellemccann) reported from Brighton and Hove, England@__nca Last few days ours has been awful. We’re with @SkyUK
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Angel Food Bakery (@FoodAngels) reported from Cuckfield, England@SkyHelpTeam Can i just confirm the number for customer services in the uk. Based in the uk as requested as per your tweet before? @skyuk
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Angel Food Bakery (@FoodAngels) reported from Cuckfield, England@SkyHelpTeam That’s not a uk number and the rest doesn’t help us . It’s ok if there isn’t one . We have done all we can to resolve the issue .
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Sarah Thomas (@saraht40) reported from Hove, England@SkyUK Hi Nicky, I may not have been clear. The person whose account this must be is using my email address, probably accidentally. I need Sky to contact them as the person I spoke to couldn’t help. I don’t have a Sky account. How do I raise a complaint please Or should I go to Ofcom?
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Sarah Thomas (@saraht40) reported from Hove, England@SkyUK someone has incorrectly set up an account with my email address. Keep trying to call but no one at sky can help. Please advise best route to resolve. Thanks
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Mark Roxburgh (@markroxxy) reported from Seaford, England@SkyHelpTeam As I expected customer loyalty with sky comes at a price. New customer £76 compared to existing apparently platinum vip customer - £103 for same package. No brainier really - cancel and become a new customer!
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George (@georgesbarnes) reported from Hove, England@SkyHelpTeam sky sports cricket channel not working on my sky go, do you know why?
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Dean Bartholomew (@tattoo_dean) reported from Burgess Hill, England@SkyHelpTeam how difficult can it be to order sky glass tv? We filled out the request and called for help, still nothing, maybe best to not bother buying it :-(
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David (@DKarunda) reported from Brighton and Hove, England@southwarker @SkyHelpTeam I think this is a major issue. Experiencing same issues with Virgin Media at the moment
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Angel Food Bakery (@FoodAngels) reported from Cuckfield, England@SkyHelpTeam As we said your customer services couldn’t help for over a month, so we are trying to contact someone @skyuk so we can discuss the account. Do you have a UK number @skyuk
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Angel Food Bakery (@FoodAngels) reported from Cuckfield, England@SkyHelpTeam We asked if there was a contact number in the uk- your customer services haven’t been able to help and we kept getting put on hold! So we were hoping @skyuk may ?
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Craig Brown (@TheDonster10) reported from Lewes, England@SkyHelpTeam Phoned 5 times and every time says you are unable to help currently. Not had internet for 4 days. Just want to speak to someone. Your customer service gets worse as does your product. I suggest you sort this quickly #sky
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Vicky (@toddvic) reported from Hove, England@SkyHelpTeam is there a know issue with sky email server on an iPhone? I’m having problems 😟
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Mark Roxburgh (@markroxxy) reported from Seaford, England@SkyHelpTeam currently over two hours wait time for customer services on line chat. Would it be quicker if I just wrote to you instead?
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Mark Roxburgh (@markroxxy) reported from Seaford, England@SkyHelpTeam Hi - I am just want to look at cancelling as much of your services as possible. I realise as a loyal customer I am at the bottom of priorities, but a 70% increase in price is not viable.
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Angel Food Bakery (@FoodAngels) reported from Cuckfield, England@SkyHelpTeam We have spent another two hours on the phone this morning to a non uk number that you gave us twice assuring it was a uk number to be cut off again @skyuk can you help?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Maria-Louise Dawson (@maria_dawson91) reported@SkyHelpTeam I work from home and have zero mobile data signal so rely heavily on wifi. If we have an emergency, we're screwed and I'm sure there's others in our shoes. It's not good enough, what has happened? We paying customers deserve an explanation.
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Simon Skinner (@vultuk) reported@SkyHelpTeam @andykinsey Then all you say is "We're working on it, please don't call us" and "we usually sort it within a couple of days". This isn't acceptable, we should be given full updates of what is happening, estimated time to fix the issue and details of compensation.
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Gareth Sym (@GarethSym) reported@SkyHelpTeam Your compensation policy doesn't seem to cover those covered with a speed guarantee. Can you please explain if we need to contact you, as per your policy, or do we not need to contact you as you say you're aware of the outage... Has Boris Johnson been writing your policies?
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Lisetta Wren (@LisettaWren) reported@proberto_carlos @SkyHelpTeam What a rude reply. I get that you’re angry and frustrated - we all are - but typing stuff like that won’t make the fix any quicker. The people over this feed are not the people trying to fix it and are as frustrated as you. Try not to be so rude. It’s not their fault.
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Molly🍄🧚🏻♀️✨ (@molly27_xx) reported@SkyHelpTeam it’s saying there’s no known issue with my wifi online when there clearly is, in the wa15 area
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Lynsey Goodwill (@GoodwillLynsey) reported@SkyHelpTeam @SophRawlinson08 I have just done this, my postcode is WA5 and it says there’s an outage! Not great when working from home and have important meetings to attend not to mention it’s half term with 2 young children! 😫
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Triple A (@skis76) reported@SkyHelpTeam I'm in Hertfordshire, broadband is down...this hasn't happened in years, any idea when it will be back?
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faisalzaman (@feszaman) reported@SkyHelpTeam sort your **** out..been without internet for almost 2 days now. Not been able to work!!!!!!
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Peter Moran (@montyefc82) reported@SkyUK it maybe rare that these things happen but you still have to supply customer service to update all customers #skydownallday #payingforaservice what compensation will sky users be receiving
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Peter (@Pwoody21) reported@SkyHelpTeam Customer service is shocking, I want some money back for lost earning’s !