Sky Outage Report in Newhaven, East Sussex, England
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newhaven, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 08: Problems at Sky
Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (53%)
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Internet (30%)
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Wi-fi (8%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Newhaven, East Sussex, England
The most recent Sky outage reports came from the following cities: Burgess Hill, Brighton, Hailsham, Eastbourne, Heathfield, Lewes, Herstmonceux and Seaford.
| City | Problem Type | Report Time |
|---|---|---|
 Burgess Hill |
Wi-fi | |
| Brighton |
TV | |
| Hailsham |
TV | |
| Hailsham |
TV | |
| Eastbourne |
TV | |
| Heathfield |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
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Barry Haffenden
(@BazTheHaff) reported
from
Ringmer, England
@ThatCoachNick @SkySports @SkyFootball @SkySportsNews Cancel your sports package mate. Don't pay ridiculous money when they're not showing irreverent live sport
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Gary
(@GaryFitzakerley) reported
from
Eastbourne, England
@SkyHelpTeam my Wi-Fi is so slow I’d be better off with a dial up connection
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Michael of Sussex
(@MCY1X) reported
from
Newhaven, England
Hell @SkyUK You have this morning debited my bank for a full month’s subscription despite my having changed broadband and phone service to another provider on 4/4/20 I didn’t cancel the direct debit because you told me not to. Please can you contact me about refunding the money.
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Abi Ellson
(@AbiEllson) reported
from
Seaford, England
Dear @SkyUK please let me know how best to ve able to get any kind of assistance to enable me to watch something which requires connection to the network which I can't connect to. #pissedoff
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Matt Briggs
(@mattbriggs) reported
from
Eastbourne, England
@SkyHelpTeam my Skyq box keeps disconnecting from the internet although it’s Ethernet connected. It’s also VERY hot. Issue been getting worse over past few weeks, can’t see help phone number on your site and as a key worker I don’t get much time
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Paul Atkinson
(@iamofficiallyPA) reported
from
Eastbourne, England
@SkyHelpTeam any news on the internet issue in Eastbourne?
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Beverly Bundy
(@BevDaisyBundy) reported
from
Eastbourne, England
@SkyHelpTeam is there a problem with people logging on to sky emails this morning
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Edward Springate
(@ESpringate) reported
from
Eastbourne, England
@SkyHelpTeam You need to check a bit further then because their is a very obvious issue as there’s plenty of homes around here that don’t have connection.
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Lynda Mason
(@lydwray) reported
from
Eastbourne, England
@AnotherSapien @SkySports Glad to be of help.
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Col.Sha
(@TattwoU) reported
from
Lewes, England
Whilst I fully understand those bemoaning each of Jamie Redknapp's cringeworthy comments and observations on @SkySportsPL There is a simple solution, terminate your @SkySports subscription. #StopPayingHisWages
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Keith King
(@diabeticguy) reported
from
Eastbourne, England
@SkyHelpTeam And they wanted an additional one off charge for continuing a service I already had. You really make it easy for one to go open armed to any of your competitors
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Keith King
(@diabeticguy) reported
from
Eastbourne, England
@SkyHelpTeam Well could you meet us half way. Until I am able to cancel the only way you dictate, which is impossible, can you refrain from doubling my bill, its hardly my fault I can't do things officially.
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Brian Hurle
(@Hurlmeister) reported
from
Eastbourne, England
Day 37 #lockdownuk No internet 1st thing,sorted, thanks @SkyHelpTeam Ear flaring up,Clinic cant help while the country is in lockdown, throbs like a bugger. Walk to @Tesco got a battery for my scales. Put on 20lbs in lockdown! Least said about Day 36 the better.. #keepthefairh
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Fay Alani
(@fayalani) reported
from
Brighton and Hove, England
@fuzzybear_1 @virginmedia @SkyUK @SkyHelpTeam @VodafoneUK @NOWTV I know that but their network goes down once a month for phones, how do I know their internet won’t lol
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Kristiane Sherry
(@KristianeSherry) reported
from
Seaford, England
@SkyHelpTeam hello! Are there any known issues affecting the BN25 area? Three green lights on router but laptop very definitely says ‘No internet, secured’
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SuzanneHarrington
(@soozysuze) reported
from
Brighton and Hove, England
@SkyHelpTeam no internet/ landline since yesterday morning. 2 calls to Sky: “not us, it’s BT open reach. Nothing we can do”. 3-5 working days wait. It’s a pandemic & I’m WFH. WTF, Sky?
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Tom P-S 🇪🇺🇬🇧🇪🇺 #FBPE
(@tomps) reported
from
Hove, England
@SkyHelpTeam any known issues in the Hove BN3 area, our wifi dropped about 30 mins ago
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🌈𝓟𝓱𝓲𝓵𝓲𝓹 𝓚𝓮𝓮𝓵𝓮𝓻
(@keeler_philip) reported
from
Eastbourne, England
@SkyHelpTeam Sky Internet is down in Eastbourne, can you get it up and running ASAP? I have to work from home tomorrow night... Help please
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North Stand Seagull
(@north_seagull) reported
from
Hove, England
@misssagulls @SkySports @primevideosport @btsportfootball I’m a bit customer and surprised they haven’t tbh
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Voidity™
(@Voidity) reported
from
Eastbourne, England
@SkyHelpTeam I recently tried to cancel my sky package but was offered a good deal to keep it going. Shortly after everything was confirmed I received a letter warning of an Early Termination charge, this was odd as there was no break in contract. At the time I spoke to C service who said..
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Palmer
(@SteveP292) reported
@SkyHelpTeam That’s the issue. I can’t . The customer service number is sending me round in circles &I can’t get to speak to anyone, and when I do they’re saying there is no fault present as it’s reset. It’s like Groundhog Day
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John
(@4it) reported
@SkyHelpTeam cancel a direct debit and within 24 hours I have 2 emails and a text message about it, which includes “Please note that if you no longer wish to be a Sky customer, you will need to contact us to complete the cancellation process and avoid additional charges” .. wow
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Laura cox
(@Lauraco26301003) reported
@SkyHelpTeam trying to add formula 1 and it says it's £15 but once I add it it's charging me £21 saying sky cinema discount? Please help
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Jam #StandWithUkraine🇺🇦
(@jameslumley1997) reported
@SkyHelpTeam So it got repaired and back up and running for about 3 hours and now it is down again? Like seriously????
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ThomasK💙
(@ThomasKirk93) reported
@SkyUK 32 from April, Absoloute scam company been a sky customer for years as soon as my contracts are up I'm out
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Natalie Ryan
(@NatalieJane191) reported
@SkyHelpTeam Trying desperately to speak to an actual human being regarding my current contract but your not-so-helpful robot keeps hanging up on me. Any ideas where I can get the help I need via phone please?
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inglish design
(@inglishdesign) reported
@SkyHelpTeam Yes we have tried this, and my husbands just had a message to say there is a problem in the area and it will take 2 days to fix. :(
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Soph v34.4
(@sophb66) reported
@SkyHelpTeam Do we get a discount off our service for taking part??
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Matt Horton
(@MattHortonRadio) reported
@SkyHelpTeam An issue with a mobile order.
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Heal
(@HealSlave) reported
@hgr99x @SkyHelpTeam This sounds awful. Sounds like you want to ask @BBCNews to look at this. I would ask for a copy of the call recording so if you do need to take it further then you have a copy of this. Shame on you sky!