Sky Outage Report in Eastbourne, East Sussex, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Eastbourne come from postal codes BN21.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Eastbourne, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Eastbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 31: Problems at Sky
Sky is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (57%)
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TV (19%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Eastbourne, East Sussex, England
The most recent Sky outage reports came from the following cities: Eastbourne, Hailsham, Saint Leonards-on-Sea, Lewes, Herstmonceux and Seaford.
| City | Problem Type | Report Time |
|---|---|---|
 Eastbourne |
Phone | |
| Hailsham |
TV | |
| Hailsham |
TV | |
| Eastbourne |
TV | |
| Saint Leonards-on-Sea |
Wi-fi | |
| Lewes |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Eastbourne, England
Latest outage, problems and issue reports in Eastbourne and nearby locations:
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Mark Roxburgh
(@markroxxy) reported
from
Seaford, England
@SkyHelpTeam As I expected customer loyalty with sky comes at a price. New customer £76 compared to existing apparently platinum vip customer - £103 for same package. No brainier really - cancel and become a new customer!
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Mark Roxburgh
(@markroxxy) reported
from
Seaford, England
@SkyHelpTeam I know new customers get the better deals, no reward for customer loyalty.
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Keith King
(@diabeticguy) reported
from
Eastbourne, England
Playing @disneyplus through #skyq and #skysoundbox and quality seems poor. @SkyHelpTeam @starwars
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam The internet is slow too slow and had 2 visits from engineers who said the problem is fixed but now the rest of the streets is not working and getting questioned as to what our issue was! I just want my internet with the minimum speed you guarantee not 20% of your minimum
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam Have done that 4 times so far has two engineers and still not fixed and still can’t watch tv on my mini boxes because the internet is too slow! I’ve spoken to someone to escalate it as it’s an issue outside of my house and my control
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Craig Brown
(@TheDonster10) reported
from
Lewes, England
@SkyHelpTeam Phoned 5 times and every time says you are unable to help currently. Not had internet for 4 days. Just want to speak to someone. Your customer service gets worse as does your product. I suggest you sort this quickly #sky
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyUK being advised to use your online service of which I’ve done after making a 3rd call for the same issue after having 2 engineers sent you...... clearly I already did that no one wants a painful hour conversation where your not trusted to plug something in correctly
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Mark Roxburgh
(@markroxxy) reported
from
Seaford, England
@SkyHelpTeam currently over two hours wait time for customer services on line chat. Would it be quicker if I just wrote to you instead?
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Antony Thrower 🇺🇦
(@AntonyThrower86) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam Any chance Sky Glass could work today? For what I pay for it, it's utterly crap.
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Kwabena Kwarteng 🇬🇭🇬🇧
(@Kwabenalovesama) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam pls WiFi service is getting worse at TN40. Will forfeit payment next month
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Tobi
(@tobidrivesbuses) reported
from
Eastbourne, England
@SkyHelpTeam is there an issue with your website? Trying to sign credit agreement for new mobile contract and it keeps coming up with error message
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Mark Roxburgh
(@markroxxy) reported
from
Seaford, England
@SkyHelpTeam Hi - I am just want to look at cancelling as much of your services as possible. I realise as a loyal customer I am at the bottom of priorities, but a 70% increase in price is not viable.
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Jan
(@JKG_tv) reported
from
Eastbourne, England
@tridentvfxx @SkyUK @LightningFibre Yeah they want me to pay the early exit fees however they can’t as they never reached the minimum speeds for their contracts on 10+ different occasions
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Tut ⚒️
(@slowroadrunner) reported
from
Eastbourne, England
@SkyHelpTeam what’s happening in Eastbourne - followed the troubleshoot, reset router twice and just found out neighbours is down too..
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Ted Medhurst
(@TedMedhurst) reported
from
Eastbourne, England
@billyhammer4eva @tommyha11_ @SkySports It’s a pile of **** to watch now. Used to love a Saturday listening to the build up and all the old crew. Can’t stand that Sue Smith she make my **** itch, and the rest of the panel are so boring it’s unwatchable
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyUK interesting how you send an email putting prices up but can’t calm you as the phones lines are down???
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Gary
(@GaryFitzakerley) reported
from
Eastbourne, England
@SkyHelpTeam my Wi-Fi is so slow I’d be better off with a dial up connection
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JON CAMPLING #StoryTeller
(@joncampling) reported
from
Eastbourne, England
@SkyHelpTeam no I can't set up the SKYQ APPLE APP!! I CANT LOG IT THO THAT, The apple login does work cos I'm using Android! and the link it gives to work around that.... doesn't work. Super frustrating please help
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Beverly Bundy
(@BevDaisyBundy) reported
from
Eastbourne, England
@SkyHelpTeam is there a problem with people logging on to sky emails this morning
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
Once again cheers sky! Your internet is crap! With out a phone for 5 days and now the internet doesn’t work?! #stillaskingformoremoney #sky @SkyUK
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Dominic stone
(@dstone5558) reported
@SkyUK I need a new broadband sky q box and can’t get hold of any one to sort it. Bt said it was the issue been without internet for over a week
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Lankyhorse Lowhorse
(@LLowhorse) reported
@SkyUK how is it possible your tv service is so very good but your customer service so atrocious. Why is it almost impossible to speak to anyone about my contract? Awful
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🔰Kennedy🔰🔴
(@ChrisKennedy91) reported
@ChrisDonno82 @SkySports 3. Sancho wanted to come but we wasn't prepared to get fleeced just because they know we have the money, grealish like any other footballer will want to make the most out of his career whether it be at united or any other big club, he ain't achieving **** all villa.
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Anna Darling
(@annadarling24) reported
Hi @SkyHelpTeam, I've received an email saying you're cancelling my account because someone is moving in to my home but as far as I am aware, I am not moving home. Your phone line just directs to website and no help there. Please advise. Thanks!
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Paul Rooney
(@PaulRoo80) reported
@SkyHelpTeam Absolute joke customer service. Unfortunately for you I’m in the cooling off period so guess that’s another customer lost
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Craig Andrews
(@CAndrews643) reported
@MikeyLee1991 @StyleMavenSA @SkySports Mate I'm a massive Fury fan but stop talking ****. There is no way AJ needs Furys name to sell anything. AJ is the second most bankable star in the game. It's people like you that give boxing fans a bad name.
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Lee foley
(@Leefoley84) reported
@SkyHelpTeam Is #skybroadband down again?!?!
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Craig Andrews
(@CAndrews643) reported
@MikeyLee1991 @StyleMavenSA @SkySports Having said I'm a massive Fury fan it's quite clear he never touched me. You on the other hand look like you should be on some kind of register so I couldn't say with any certainty that you haven't touched me.
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Col2691@gmail.com
(@Col06Jul) reported
@SkyHelpTeam It shows “no orders in “progress”. This is why I sent an email. Can you cancel the order and confirm that it has been cancelled?
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Dr Julie Durcan
(@durcanjulie) reported
Hello @SkyUK Having a shocking experience with @YourSSE broadband who keep failing to connect our internet service. If we signed up with Sky today, how long would it take to get broadband up and running?