Sky Outage Report in Hailsham, East Sussex, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hailsham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hailsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at Sky
Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Hailsham, East Sussex, England
The most recent Sky outage reports came from the following cities: Heathfield, Polegate, Uckfield, Peacehaven, Eastbourne and Hailsham.
| City | Problem Type | Report Time |
|---|---|---|
 Heathfield |
TV | |
| Polegate |
TV | |
| Uckfield |
TV | |
| Peacehaven |
Internet | |
| Eastbourne |
TV | |
| Eastbourne |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hailsham, England
Latest outage, problems and issue reports in Hailsham and nearby locations:
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Voidity™
(@Voidity) reported
from
Eastbourne, England
@SkyHelpTeam I recently tried to cancel my sky package but was offered a good deal to keep it going. Shortly after everything was confirmed I received a letter warning of an Early Termination charge, this was odd as there was no break in contract. At the time I spoke to C service who said..
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Gary
(@GaryFitzakerley) reported
from
Eastbourne, England
@SkyHelpTeam my Wi-Fi is so slow I’d be better off with a dial up connection
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Edward Springate
(@ESpringate) reported
from
Eastbourne, England
@SkyHelpTeam You need to check a bit further then because their is a very obvious issue as there’s plenty of homes around here that don’t have connection.
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam The internet is slow too slow and had 2 visits from engineers who said the problem is fixed but now the rest of the streets is not working and getting questioned as to what our issue was! I just want my internet with the minimum speed you guarantee not 20% of your minimum
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyUK interesting how you send an email putting prices up but can’t calm you as the phones lines are down???
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Lynda Mason
(@lydwray) reported
from
Eastbourne, England
@AnotherSapien @SkySports Glad to be of help.
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🌈𝓟𝓱𝓲𝓵𝓲𝓹 𝓚𝓮𝓮𝓵𝓮𝓻
(@keeler_philip) reported
from
Eastbourne, England
@SkyHelpTeam Sky Internet is down in Eastbourne, can you get it up and running ASAP? I have to work from home tomorrow night... Help please
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam Have done that 4 times so far has two engineers and still not fixed and still can’t watch tv on my mini boxes because the internet is too slow! I’ve spoken to someone to escalate it as it’s an issue outside of my house and my control
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Matt Briggs
(@mattbriggs) reported
from
Eastbourne, England
@SkyHelpTeam my Skyq box keeps disconnecting from the internet although it’s Ethernet connected. It’s also VERY hot. Issue been getting worse over past few weeks, can’t see help phone number on your site and as a key worker I don’t get much time
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Kwabena Kwarteng 🇬🇭🇬🇧
(@Kwabenalovesama) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam pls WiFi service is getting worse at TN40. Will forfeit payment next month
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyUK being advised to use your online service of which I’ve done after making a 3rd call for the same issue after having 2 engineers sent you...... clearly I already did that no one wants a painful hour conversation where your not trusted to plug something in correctly
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Brian Hurle
(@Hurlmeister) reported
from
Eastbourne, England
Day 37 #lockdownuk No internet 1st thing,sorted, thanks @SkyHelpTeam Ear flaring up,Clinic cant help while the country is in lockdown, throbs like a bugger. Walk to @Tesco got a battery for my scales. Put on 20lbs in lockdown! Least said about Day 36 the better.. #keepthefairh
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Kristiane Sherry
(@KristianeSherry) reported
from
Seaford, England
@SkyHelpTeam hello! Are there any known issues affecting the BN25 area? Three green lights on router but laptop very definitely says ‘No internet, secured’
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Keith King
(@diabeticguy) reported
from
Eastbourne, England
@SkyHelpTeam And they wanted an additional one off charge for continuing a service I already had. You really make it easy for one to go open armed to any of your competitors
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Pete 🦅
(@petecmsmith1977) reported
from
Dallington, England
@SkyHelpTeam hi guys send to be an outage I TN21 since last night. Any news?
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Paul Atkinson
(@iamofficiallyPA) reported
from
Eastbourne, England
@SkyHelpTeam any news on the internet issue in Eastbourne?
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
Once again cheers sky! Your internet is crap! With out a phone for 5 days and now the internet doesn’t work?! #stillaskingformoremoney #sky @SkyUK
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Abi Ellson
(@AbiEllson) reported
from
Seaford, England
Dear @SkyUK please let me know how best to ve able to get any kind of assistance to enable me to watch something which requires connection to the network which I can't connect to. #pissedoff
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Col.Sha
(@TattwoU) reported
from
Lewes, England
Whilst I fully understand those bemoaning each of Jamie Redknapp's cringeworthy comments and observations on @SkySportsPL There is a simple solution, terminate your @SkySports subscription. #StopPayingHisWages
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Beverly Bundy
(@BevDaisyBundy) reported
from
Eastbourne, England
@SkyHelpTeam is there a problem with people logging on to sky emails this morning
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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♡
(@camillegiel) reported
@SkyHelpTeam HELLO WE’RE HAVING INTERNET CONNECTION ISSUES HERE AT RM3 9NB
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alanya
(@alanya82992333) reported
@SkyHelpTeam hello I’ve had no Wi-Fi since 8am this morning, I’ve done all the troubleshooting and it’s still not working all the lights are green apart from Wi-Fi which is orange. I’m in PO3 area can you confirm if there is an outage please.
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jane dolman
(@letrecgirl) reported
My son has now been without his sky broadband for 23 days despite many calls to customers service. No calls from managers as promised. Lies about when repairs will be done. Appalling customer service all round. Get you act together! @SkyHelpTeam
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Andy Steele
(@ABailes2014) reported
@SkyUK I’ve called Sky twice in the last week for the phone to be but down on me because the “lines are busy and save me waiting” This is the only time I’m free to call you then it should be my decision to wait or not?
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Sash4Ever
(@Sash4E) reported
@SkyHelpTeam I want to cancel paramount on sky but can’t do it on mysky for some random reason. I’m away on holiday how do I cancel it please? Can I email someone? Chat shut down on me and I won’t call as I’m abroad. Please advise
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Chris Lancaster
(@ChrisLa89302942) reported
@SkyHelpTeam Another 9am has passed and still no internet. Literally no point in calling in a 3rd time as I get the same lip service about it “being with open reach and it’s all booked in for today” repeat day after day. Been almost a week now since it first went down.
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🦉David Hoyland🦉
(@davidhoyland) reported
@SkyHelpTeam Sheffield S20 down too
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Derek Wright
(@comonyousaints) reported
Who says customer service is dead. @SkyHelpTeam your engineer that came out to my home was outstanding, couldn’t do enough to sort the issues. Absolutely great guy
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Stephen
(@Stephen_Caswell) reported
@SkyHelpTeam @stuharrod Hi, can confirm the exact same issue in the same postcode, although I don't actually know my landline to check 😖
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Baljeet Singh
(@bsr1234) reported
@virginmedia @virginmedia contacted customer care via 150 on 4 times logged a complaint taking 14 days response while nothing is being done with landline number porting. This is appalling service I may have to return to @SkyHelpTeam