Sky Outage Report in Hailsham, East Sussex, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hailsham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hailsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at Sky
Sky is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Hailsham, East Sussex, England
The most recent Sky outage reports came from the following cities: Bexhill-on-Sea, Heathfield, Polegate, Uckfield, Peacehaven, Eastbourne and Hailsham.
| City | Problem Type | Report Time |
|---|---|---|
 Bexhill-on-Sea |
Internet | |
| Heathfield |
TV | |
| Polegate |
TV | |
| Uckfield |
TV | |
| Peacehaven |
Internet | |
| Eastbourne |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hailsham, England
Latest outage, problems and issue reports in Hailsham and nearby locations:
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Abi Ellson
(@AbiEllson) reported
from
Seaford, England
Dear @SkyUK please let me know how best to ve able to get any kind of assistance to enable me to watch something which requires connection to the network which I can't connect to. #pissedoff
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam The internet is slow too slow and had 2 visits from engineers who said the problem is fixed but now the rest of the streets is not working and getting questioned as to what our issue was! I just want my internet with the minimum speed you guarantee not 20% of your minimum
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Col.Sha
(@TattwoU) reported
from
Lewes, England
Whilst I fully understand those bemoaning each of Jamie Redknapp's cringeworthy comments and observations on @SkySportsPL There is a simple solution, terminate your @SkySports subscription. #StopPayingHisWages
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyUK interesting how you send an email putting prices up but can’t calm you as the phones lines are down???
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
Once again cheers sky! Your internet is crap! With out a phone for 5 days and now the internet doesn’t work?! #stillaskingformoremoney #sky @SkyUK
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Gary
(@GaryFitzakerley) reported
from
Eastbourne, England
@SkyHelpTeam my Wi-Fi is so slow I’d be better off with a dial up connection
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Kristiane Sherry
(@KristianeSherry) reported
from
Seaford, England
@SkyHelpTeam hello! Are there any known issues affecting the BN25 area? Three green lights on router but laptop very definitely says ‘No internet, secured’
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Keith King
(@diabeticguy) reported
from
Eastbourne, England
@SkyHelpTeam Well could you meet us half way. Until I am able to cancel the only way you dictate, which is impossible, can you refrain from doubling my bill, its hardly my fault I can't do things officially.
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Beverly Bundy
(@BevDaisyBundy) reported
from
Eastbourne, England
@SkyHelpTeam is there a problem with people logging on to sky emails this morning
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Brian Hurle
(@Hurlmeister) reported
from
Eastbourne, England
Day 37 #lockdownuk No internet 1st thing,sorted, thanks @SkyHelpTeam Ear flaring up,Clinic cant help while the country is in lockdown, throbs like a bugger. Walk to @Tesco got a battery for my scales. Put on 20lbs in lockdown! Least said about Day 36 the better.. #keepthefairh
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Keith King
(@diabeticguy) reported
from
Eastbourne, England
@SkyHelpTeam And they wanted an additional one off charge for continuing a service I already had. You really make it easy for one to go open armed to any of your competitors
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Barry Haffenden
(@BazTheHaff) reported
from
Ringmer, England
@ThatCoachNick @SkySports @SkyFootball @SkySportsNews Cancel your sports package mate. Don't pay ridiculous money when they're not showing irreverent live sport
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyUK being advised to use your online service of which I’ve done after making a 3rd call for the same issue after having 2 engineers sent you...... clearly I already did that no one wants a painful hour conversation where your not trusted to plug something in correctly
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Paul Atkinson
(@iamofficiallyPA) reported
from
Eastbourne, England
@SkyHelpTeam any news on the internet issue in Eastbourne?
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Lynda Mason
(@lydwray) reported
from
Eastbourne, England
@AnotherSapien @SkySports Glad to be of help.
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Matt Briggs
(@mattbriggs) reported
from
Eastbourne, England
@SkyHelpTeam my Skyq box keeps disconnecting from the internet although it’s Ethernet connected. It’s also VERY hot. Issue been getting worse over past few weeks, can’t see help phone number on your site and as a key worker I don’t get much time
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Michael of Sussex
(@MCY1X) reported
from
Newhaven, England
Hell @SkyUK You have this morning debited my bank for a full month’s subscription despite my having changed broadband and phone service to another provider on 4/4/20 I didn’t cancel the direct debit because you told me not to. Please can you contact me about refunding the money.
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Voidity™
(@Voidity) reported
from
Eastbourne, England
@SkyHelpTeam I recently tried to cancel my sky package but was offered a good deal to keep it going. Shortly after everything was confirmed I received a letter warning of an Early Termination charge, this was odd as there was no break in contract. At the time I spoke to C service who said..
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🌈𝓟𝓱𝓲𝓵𝓲𝓹 𝓚𝓮𝓮𝓵𝓮𝓻
(@keeler_philip) reported
from
Eastbourne, England
@SkyHelpTeam Sky Internet is down in Eastbourne, can you get it up and running ASAP? I have to work from home tomorrow night... Help please
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Edward Springate
(@ESpringate) reported
from
Eastbourne, England
@SkyHelpTeam You need to check a bit further then because their is a very obvious issue as there’s plenty of homes around here that don’t have connection.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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I like wine now...
(@ImOnlyHere4Beer) reported
@SkyHelpTeam Done all of that, have just had a message from sky saying they are aware of issues.
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M▲TT
(@matt2042) reported
@SkyUK broadband is possibly the worst internet service out there
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Michael Doe
(@Michael59288197) reported
@SkyHelpTeam middle light is orange, I need internet to do my job. Currently not getting paid because internet is down. Help?
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Stone_Roses365
(@Stone_Roses365) reported
@MichaelBensonn @SkySports I personally would love to see it, I think Whyte will cause Fury a few problems, a least it will be a proper dust up, these chances come around for a short period of time, we have a chance to see some massive British fights this next 2/3 years then they will all be retired
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Rona Hunnisett 💙 #GTTO #FBCoalition2024 #3.5%
(@FluffyRona) reported
.@SkyHelpTeam yet more crap w your email service - you now want me to verify my address but I can’t use a sky email and I can’t use my work address because I already used it. This is maddening. Any ideas?
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Exposing Poor Customer Service
(@ExposingPoorCX) reported
@OpenreachHelp These things happen, I accept that. Lack of empathy and customer communication however is unacceptable. @SkyHelpTeam your help bot is suggesting unrelated articles. Speak to Gartner about the best knowledge management & AI bc you clearly don't have a clue. #badcx
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RichardJM79
(@Jm79Richard) reported
@SkyHelpTeam do you have any idea when you will sort of your back order of the Samsung Flip 3? I am waiting for mine as I am going to keep my old number and want to terminate my O2 contract.
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Thomas Field
(@FieldTf) reported
@UKFightNight1 @dazn Got a good mind to cancel now, paying for skysports BT sport and dazn already, done 50 in ppv on top of that on Joshua and Fury fights and the dazn subscription on top. Just become not worth the money
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I like wine now...
(@ImOnlyHere4Beer) reported
@SkyHelpTeam seems to be an issue with your broadband service in the Peasedown St. John area, is there a known issue?
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adam
(@alb7892) reported
@HackedOffStu @SkySports we have players that should be managed to be higher then 19th in the league..his record at everyclub represents how poor he is