Sky Outage in Hailsham, East Sussex, England

@SkyHelpTeam my Skyq box keeps disconnecting from the internet although it’s Ethernet connected. It’s also VERY hot. Issue been getting worse over past few weeks, can’t see help phone number on your site and as a key worker I don’t get much time

@AnotherSapien @SkySports Glad to be of help.

Dear @SkyUK please let me know how best to ve able to get any kind of assistance to enable me to watch something which requires connection to the network which I can't connect to. #pissedoff

@SkyHelpTeam And they wanted an additional one off charge for continuing a service I already had. You really make it easy for one to go open armed to any of your competitors

Day 37 #lockdownuk No internet 1st thing,sorted, thanks @SkyHelpTeam Ear flaring up,Clinic cant help while the country is in lockdown, throbs like a bugger. Walk to @Tesco got a battery for my scales. Put on 20lbs in lockdown! Least said about Day 36 the better.. #keepthefairh

@SkyHelpTeam I recently tried to cancel my sky package but was offered a good deal to keep it going. Shortly after everything was confirmed I received a letter warning of an Early Termination charge, this was odd as there was no break in contract. At the time I spoke to C service who said..

@SkyHelpTeam You need to check a bit further then because their is a very obvious issue as there’s plenty of homes around here that don’t have connection.

Hell @SkyUK You have this morning debited my bank for a full month’s subscription despite my having changed broadband and phone service to another provider on 4/4/20 I didn’t cancel the direct debit because you told me not to. Please can you contact me about refunding the money.

@ThatCoachNick @SkySports @SkyFootball @SkySportsNews Cancel your sports package mate. Don't pay ridiculous money when they're not showing irreverent live sport

@SkyHelpTeam Well could you meet us half way. Until I am able to cancel the only way you dictate, which is impossible, can you refrain from doubling my bill, its hardly my fault I can't do things officially.

@SkyHelpTeam why don’t you just pause everyone’s payments for @SkySports. Surely this is easier and less time consuming for you and us the customer

@SkyUK is the internet down in Eastbourne. I can phone on landline, but no broadband since last night.

@SkyHelpTeam so having done every test under the sun and spending 1 hour and 20 mins on the phone to the ‘help team’ I’m still suffering with pathetic WiFi and have to wait till Feb 4th for a visit! @virginmedia hurry up and come to Newhaven! #notimpressed

@MichaelRyan24_7 @SkySports Do you support FFC too

Watching @AppleTV for the first time & hoping it’s not all that as can’t take on another subscription service ! Will have to cancel @SkyUK at this rate as don’t use it ! @NetflixUK & @primevideouk @AmazonMusicUK @AppleMusic @AmazonUK all adds up 🥺🙄😬 #anothersubscription

@SkyHelpTeam Just been on the phone to get an engineer out for sky q not working and i can't believe you can't get one to me till 1st november, no tv till then not happy

@SkyHelpTeam can’t believe your managers they have lied to me caused a disabled person financial difficulty promised call backs and not done any of what they said nor contacted me now I’m on hold for over an hour terrible customer servic if I could give you minus stars I would 😡

@JJFletcher7 @LANGAS1892 @andy_gurr Not true... Sky could cancel all live home games of Newcastle and reduce their payments..they have the right as it harms the name of SkySports. Its in the contract all clubs sign. Sky do NOT want to be broadcasting empty stadiums around the world, it hurts their business image.

@SkyHelpTeam any internet issues in Eastbourne. BN23 8

@IcemanDavid2k10 @SkySports Ahh. Mine’s Sky. It’s bad enough.

@SkyHelpTeam I can only tweet this because of my phone data. switching to @SkyUK was the worst decision ever. such poor quality service. I’m definitely switching back to BT

@SkyHelpTeam why is my network so poor after 11pm everyday? I can’t use my WiFi because of low bandwidth every day yet I’m paying a hefty bill every month. what is going on?

@SkyUK Cinema never have films I want to watch and @PrimeVideo always want to charge for them.

Guys I’ll be giving out the times in which the video will be out: - England 12:00pm (BST) - eastern time 7:00am (ET) - Germany time 13:00pm Sorry for delay All blame goes to my terrible internet connection @SkyUK for giving me the worst experience of network I’ve ever had.

@SkySports Maybe he should have concentrated on the game rather than a symbolic gesture that means **** all

@SkyHelpTeam I've also done all the connect it with the ethernet cable, and take off the filter and plug in direct, and unplug the phone, and plug direct into router, but it's not here, it doesn't help? That's why you said you'd optimise the line

@cookier316 @CamMirto @SkySports Salah has never ever dived, remember that

@SkyHelpTeam sort your **** out clear problem with sky q mini box’s use as a hotspot, relays awful connection and no way to disable it as a booster, multiple people with the same problem, poor once again

@prasiet @skysports_bryan @SkySports Because the officials have never kicked a football. During sports at school they were in knitting classes.

@paulmichelle78 @skysports_bryan @SkySports I know it isn’t. They don’t give a **** about what the fans want or how fair it is. I hate it. ******** officials helping **** head officials