Sky Outage Report in Hailsham, East Sussex, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hailsham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hailsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at Sky
Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Hailsham, East Sussex, England
The most recent Sky outage reports came from the following cities: Eastbourne, Bexhill-on-Sea, Heathfield, Polegate, Uckfield and Peacehaven.
| City | Problem Type | Report Time |
|---|---|---|
 Eastbourne |
Internet | |
| Bexhill-on-Sea |
Internet | |
| Heathfield |
TV | |
| Polegate |
TV | |
| Uckfield |
TV | |
| Peacehaven |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hailsham, England
Latest outage, problems and issue reports in Hailsham and nearby locations:
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The Sarah Appleby TGI Radio Show
(@SarahApplebyUK) reported
from
Hailsham, England
Watching @AppleTV for the first time & hoping it’s not all that as can’t take on another subscription service ! Will have to cancel @SkyUK at this rate as don’t use it ! @NetflixUK & @primevideouk @AmazonMusicUK @AppleMusic @AmazonUK all adds up 🥺🙄😬 #anothersubscription
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Chris
(@cbates2501) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam can’t believe your managers they have lied to me caused a disabled person financial difficulty promised call backs and not done any of what they said nor contacted me now I’m on hold for over an hour terrible customer servic if I could give you minus stars I would 😡
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Lynda Mason
(@lydwray) reported
from
Eastbourne, England
@AnotherSapien @SkySports Glad to be of help.
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Leanne Chapman
(@LeanneChapman81) reported
from
Newhaven, England
@SkyHelpTeam so having done every test under the sun and spending 1 hour and 20 mins on the phone to the ‘help team’ I’m still suffering with pathetic WiFi and have to wait till Feb 4th for a visit! @virginmedia hurry up and come to Newhaven! #notimpressed
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Abi Ellson
(@AbiEllson) reported
from
Seaford, England
Dear @SkyUK please let me know how best to ve able to get any kind of assistance to enable me to watch something which requires connection to the network which I can't connect to. #pissedoff
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James E Foster
(@JamesEFoster4) reported
from
Willingdon, England
@SkyHelpTeam why don’t you just pause everyone’s payments for @SkySports. Surely this is easier and less time consuming for you and us the customer
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Matt Briggs
(@mattbriggs) reported
from
Eastbourne, England
@SkyHelpTeam my Skyq box keeps disconnecting from the internet although it’s Ethernet connected. It’s also VERY hot. Issue been getting worse over past few weeks, can’t see help phone number on your site and as a key worker I don’t get much time
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🌈𝓟𝓱𝓲𝓵𝓲𝓹 𝓚𝓮𝓮𝓵𝓮𝓻
(@keeler_philip) reported
from
Eastbourne, England
@SkyUK is the internet down in Eastbourne. I can phone on landline, but no broadband since last night.
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victoria croft
(@victoriaCPFP) reported
from
Eastbourne, England
@MichaelRyan24_7 @SkySports Do you support FFC too
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Keith King
(@diabeticguy) reported
from
Eastbourne, England
@SkyHelpTeam And they wanted an additional one off charge for continuing a service I already had. You really make it easy for one to go open armed to any of your competitors
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Michael of Sussex
(@MCY1X) reported
from
Newhaven, England
Hell @SkyUK You have this morning debited my bank for a full month’s subscription despite my having changed broadband and phone service to another provider on 4/4/20 I didn’t cancel the direct debit because you told me not to. Please can you contact me about refunding the money.
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Edward Springate
(@ESpringate) reported
from
Eastbourne, England
@SkyHelpTeam You need to check a bit further then because their is a very obvious issue as there’s plenty of homes around here that don’t have connection.
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julie lazarus
(@julie_lazarus) reported
from
Peacehaven, England
@SkyHelpTeam Just been on the phone to get an engineer out for sky q not working and i can't believe you can't get one to me till 1st november, no tv till then not happy
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Kristiane Sherry
(@KristianeSherry) reported
from
Seaford, England
@SkyHelpTeam hello! Are there any known issues affecting the BN25 area? Three green lights on router but laptop very definitely says ‘No internet, secured’
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Voidity™
(@Voidity) reported
from
Eastbourne, England
@SkyHelpTeam I recently tried to cancel my sky package but was offered a good deal to keep it going. Shortly after everything was confirmed I received a letter warning of an Early Termination charge, this was odd as there was no break in contract. At the time I spoke to C service who said..
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Paul Atkinson
(@iamofficiallyPA) reported
from
Eastbourne, England
@SkyHelpTeam any news on the internet issue in Eastbourne?
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Brian Hurle
(@Hurlmeister) reported
from
Eastbourne, England
Day 37 #lockdownuk No internet 1st thing,sorted, thanks @SkyHelpTeam Ear flaring up,Clinic cant help while the country is in lockdown, throbs like a bugger. Walk to @Tesco got a battery for my scales. Put on 20lbs in lockdown! Least said about Day 36 the better.. #keepthefairh
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Barry Haffenden
(@BazTheHaff) reported
from
Ringmer, England
@ThatCoachNick @SkySports @SkyFootball @SkySportsNews Cancel your sports package mate. Don't pay ridiculous money when they're not showing irreverent live sport
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🌈𝓟𝓱𝓲𝓵𝓲𝓹 𝓚𝓮𝓮𝓵𝓮𝓻
(@keeler_philip) reported
from
Eastbourne, England
@SkyHelpTeam Sky Internet is down in Eastbourne, can you get it up and running ASAP? I have to work from home tomorrow night... Help please
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Keith King
(@diabeticguy) reported
from
Eastbourne, England
@SkyHelpTeam Well could you meet us half way. Until I am able to cancel the only way you dictate, which is impossible, can you refrain from doubling my bill, its hardly my fault I can't do things officially.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Francesca385
(@FrancescaBrough) reported
@SkyHelpTeam I just don’t understand how I’m paying for a service however I have to pay additional money when it breaks? Can I make a formal complaint please?
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Rolling Louder
(@Keefhydro) reported
@SkyHelpTeam Can you report there’s a outage again in the Leeds area. I’ve wasted a lot of time today trying to find information & unfortunately there’s been no communication on your end. As customers, we deserve better.
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🔰kris lee franklin🔰#GlazersOut
(@frankers82) reported
@JackSW19991740 @SkySports @ManUtd Pipe down little one. It's not just signings, it's about structure, it's about taking out money when the club is in debt, it's about poor decisions, none of which existed before the parasites came in. This is just the same old same old window.
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OnThe308
(@OnThe308) reported
Third engineer visit from sky broadband is it even fixed???? @SkyHelpTeam @WeAreOpenreach Elliott has completed the visit. If you have any questions relating to your service, please contact your service provider
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Jamis
(@JimAmis) reported
@SkyHelpTeam Yes and it’s still not working.
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Emily Ackrill
(@Tidge91) reported
@SkyHelpTeam We have done all the trouble shooting the problem seems to be on your end
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Macca
(@LifeOfMacca) reported
@KeyOfAarons @ShahAFC11 @SkySports Jesus has never scored 15 league goals in a season. Exactly what Arsenal fans were cussing Lacazette for. As much as I want Gnabry, I can't see it happening. Tielemans is a decent signing.
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Rolling Louder
(@Keefhydro) reported
@SkyHelpTeam why is your service poor, fix up!!
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Bella Ciao
(@Bella_Ciao_Free) reported
@SkyHelpTeam I recontacted after given 31 days notice to leave so the cancellation of Sky had begun.Yesterday was to be my last day but obviously isn't now. I've just received a text and email regarding packaging to return Q equipment has been dispatched. Please cancel it...
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AshleyBirch
(@AshleyBirch17) reported
On the phone to @SkyUK for 30 mins, agreed on a deal but got cut off before finalising. Call back to get a different colleague tell me he cannot offer the same deal and it’s £40 more expensive! Not good customer service from sky! Next stop cancellation team