Sky Outage Report in Hailsham, East Sussex, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hailsham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hailsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Sky
Sky is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (63%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Hailsham, East Sussex, England
The most recent Sky outage reports came from the following cities: Peacehaven, Eastbourne, Heathfield, Uckfield, Newhaven and Lewes.
| City | Problem Type | Report Time |
|---|---|---|
 Peacehaven |
Internet | |
| Eastbourne |
Phone | |
| Heathfield |
TV | |
| Uckfield |
Internet | |
| Eastbourne |
Wi-fi | |
| Newhaven |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hailsham, England
Latest outage, problems and issue reports in Hailsham and nearby locations:
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Lynda Mason
(@lydwray) reported
from
Eastbourne, England
@AnotherSapien @SkySports Glad to be of help.
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Barry Haffenden
(@BazTheHaff) reported
from
Ringmer, England
@ThatCoachNick @SkySports @SkyFootball @SkySportsNews Cancel your sports package mate. Don't pay ridiculous money when they're not showing irreverent live sport
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Kristiane Sherry
(@KristianeSherry) reported
from
Seaford, England
@SkyHelpTeam hello! Are there any known issues affecting the BN25 area? Three green lights on router but laptop very definitely says ‘No internet, secured’
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Keith King
(@diabeticguy) reported
from
Eastbourne, England
@SkyHelpTeam And they wanted an additional one off charge for continuing a service I already had. You really make it easy for one to go open armed to any of your competitors
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Paul Atkinson
(@iamofficiallyPA) reported
from
Eastbourne, England
@SkyHelpTeam any news on the internet issue in Eastbourne?
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Leanne Chapman
(@LeanneChapman81) reported
from
Newhaven, England
@SkyHelpTeam so having done every test under the sun and spending 1 hour and 20 mins on the phone to the ‘help team’ I’m still suffering with pathetic WiFi and have to wait till Feb 4th for a visit! @virginmedia hurry up and come to Newhaven! #notimpressed
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Michael of Sussex
(@MCY1X) reported
from
Newhaven, England
Hell @SkyUK You have this morning debited my bank for a full month’s subscription despite my having changed broadband and phone service to another provider on 4/4/20 I didn’t cancel the direct debit because you told me not to. Please can you contact me about refunding the money.
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Chris
(@cbates2501) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam can’t believe your managers they have lied to me caused a disabled person financial difficulty promised call backs and not done any of what they said nor contacted me now I’m on hold for over an hour terrible customer servic if I could give you minus stars I would 😡
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Voidity™
(@Voidity) reported
from
Eastbourne, England
@SkyHelpTeam I recently tried to cancel my sky package but was offered a good deal to keep it going. Shortly after everything was confirmed I received a letter warning of an Early Termination charge, this was odd as there was no break in contract. At the time I spoke to C service who said..
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James E Foster
(@JamesEFoster4) reported
from
Willingdon, England
@SkyHelpTeam why don’t you just pause everyone’s payments for @SkySports. Surely this is easier and less time consuming for you and us the customer
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Abi Ellson
(@AbiEllson) reported
from
Seaford, England
Dear @SkyUK please let me know how best to ve able to get any kind of assistance to enable me to watch something which requires connection to the network which I can't connect to. #pissedoff
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victoria croft
(@victoriaCPFP) reported
from
Eastbourne, England
@MichaelRyan24_7 @SkySports Do you support FFC too
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Edward Springate
(@ESpringate) reported
from
Eastbourne, England
@SkyHelpTeam You need to check a bit further then because their is a very obvious issue as there’s plenty of homes around here that don’t have connection.
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The Sarah Appleby TGI Radio Show
(@SarahApplebyUK) reported
from
Hailsham, England
Watching @AppleTV for the first time & hoping it’s not all that as can’t take on another subscription service ! Will have to cancel @SkyUK at this rate as don’t use it ! @NetflixUK & @primevideouk @AmazonMusicUK @AppleMusic @AmazonUK all adds up 🥺🙄😬 #anothersubscription
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Keith King
(@diabeticguy) reported
from
Eastbourne, England
@SkyHelpTeam Well could you meet us half way. Until I am able to cancel the only way you dictate, which is impossible, can you refrain from doubling my bill, its hardly my fault I can't do things officially.
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🌈𝓟𝓱𝓲𝓵𝓲𝓹 𝓚𝓮𝓮𝓵𝓮𝓻
(@keeler_philip) reported
from
Eastbourne, England
@SkyUK is the internet down in Eastbourne. I can phone on landline, but no broadband since last night.
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Matt Briggs
(@mattbriggs) reported
from
Eastbourne, England
@SkyHelpTeam my Skyq box keeps disconnecting from the internet although it’s Ethernet connected. It’s also VERY hot. Issue been getting worse over past few weeks, can’t see help phone number on your site and as a key worker I don’t get much time
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julie lazarus
(@julie_lazarus) reported
from
Peacehaven, England
@SkyHelpTeam Just been on the phone to get an engineer out for sky q not working and i can't believe you can't get one to me till 1st november, no tv till then not happy
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Brian Hurle
(@Hurlmeister) reported
from
Eastbourne, England
Day 37 #lockdownuk No internet 1st thing,sorted, thanks @SkyHelpTeam Ear flaring up,Clinic cant help while the country is in lockdown, throbs like a bugger. Walk to @Tesco got a battery for my scales. Put on 20lbs in lockdown! Least said about Day 36 the better.. #keepthefairh
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🌈𝓟𝓱𝓲𝓵𝓲𝓹 𝓚𝓮𝓮𝓵𝓮𝓻
(@keeler_philip) reported
from
Eastbourne, England
@SkyHelpTeam Sky Internet is down in Eastbourne, can you get it up and running ASAP? I have to work from home tomorrow night... Help please
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Gazeroo
(@gazeroo74) reported
When is @SkyHelpTeam going to address and fix the mysky_2999 issue that’s stopping people accessing @paramountplus - it’s been weeks and still can’t get in 😡
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Chelsea Family
(@paulsully73) reported
@SkySports Don’t take it personally Darwin but I hope you flop like a ***** tramp Liverpool £1 house , **** SkyLiverpool 🤢
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Dhaval Mehta
(@muteaudience) reported
England despite having all the talent in white ball cricket will never become Australia of early 2000s. The reason being they are temperamentally weak and make dumb decisions under pressure. #INDvENG @SkySports @nassercricket
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AndyR
(@andyr_1979) reported
@SkyHelpTeam So who does then as I pay you for a service and you can't update me?
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Robert Grimwood 💙
(@RobCGrimwood) reported
@StephenWall1985 Was there a TMO on Saturday? No replays of dodgy Aussie moments….. it’s a fix basically. Normally that’s a red card. Have to say @SkySports coverage was woeful too,,, no interest in controversy.. wallabies played nfl in the backs.
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Adam Baker
(@BakerPlaysUK) reported
@SkyHelpTeam Bit pointless now being doing it for last area and whole area is down, it's essential to me as I wfh
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A Shore
(@AA_Shore) reported
@SkyHelpTeam is there an issue with Paramount+? It has worked from day one until this weekend and now I can access it on Sky Q or mini boxes. Or the iPhone app?
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TimoFK
(@timoFK) reported
@OpenreachHelp @SkyHelpTeam is the service provider and the SLA with Openreach can take up to a week to get an update or response. It has now been 5 weeks. Numerous texts to patch engineer and installation engineer without any resolution or update. Unacceptable and totally unprofessional
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Lois
(@Lois8990) reported
@SkyHelpTeam swear to god if I still have trouble with my signal when @LoveIsland is on tonight I will be cancelling my contract immediately. It’s a free view channel that I still can’t access yet pay £80+ a month for the “service” multiple visits by engineers and nothing sorted.
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Dan
(@danb8929) reported
@SkyHelpTeam Hello, I am trying to get in contact with someone about my bill and being overcharged. However when I go through the help pages I get to a dead end about viewing my bill. Can’t find any sort of contact us page… just takes you through 100s of articles to read instead