Sky Outage Report in Hailsham, East Sussex, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hailsham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hailsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 05: Problems at Sky
Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Hailsham, East Sussex, England
The most recent Sky outage reports came from the following cities: Heathfield, Lewes, Eastbourne, Uckfield, Bexhill-on-Sea and Polegate.
| City | Problem Type | Report Time |
|---|---|---|
 Heathfield |
Internet | |
| Heathfield |
Internet | |
| Lewes |
Internet | |
| Eastbourne |
Internet | |
| Uckfield |
Internet | |
| Eastbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hailsham, England
Latest outage, problems and issue reports in Hailsham and nearby locations:
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Jan
(@JKG_tv) reported
from
Eastbourne, England
@tridentvfxx @SkyUK @LightningFibre Yeah they want me to pay the early exit fees however they can’t as they never reached the minimum speeds for their contracts on 10+ different occasions
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Gary
(@GaryFitzakerley) reported
from
Eastbourne, England
@SkyHelpTeam my Wi-Fi is so slow I’d be better off with a dial up connection
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam The internet is slow too slow and had 2 visits from engineers who said the problem is fixed but now the rest of the streets is not working and getting questioned as to what our issue was! I just want my internet with the minimum speed you guarantee not 20% of your minimum
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyUK being advised to use your online service of which I’ve done after making a 3rd call for the same issue after having 2 engineers sent you...... clearly I already did that no one wants a painful hour conversation where your not trusted to plug something in correctly
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Keith King
(@diabeticguy) reported
from
Eastbourne, England
Playing @disneyplus through #skyq and #skysoundbox and quality seems poor. @SkyHelpTeam @starwars
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Jane 💚💚
(@zamorasdream) reported
from
Heathfield and Waldron, England
@BenBradgate @SkySports And wouldn't be interested. Turned tottenham down
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam Have done that 4 times so far has two engineers and still not fixed and still can’t watch tv on my mini boxes because the internet is too slow! I’ve spoken to someone to escalate it as it’s an issue outside of my house and my control
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Pete 🦅
(@petecmsmith1977) reported
from
Dallington, England
@SkyHelpTeam hi guys send to be an outage I TN21 since last night. Any news?
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Mark Roxburgh
(@markroxxy) reported
from
Seaford, England
@SkyHelpTeam As I expected customer loyalty with sky comes at a price. New customer £76 compared to existing apparently platinum vip customer - £103 for same package. No brainier really - cancel and become a new customer!
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Pete 🦅
(@petecmsmith1977) reported
from
Dallington, England
@SkyHelpTeam It reports an outage in my area stating it can take a couple of hours to fix. It said that at 9pm last night too
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Mark Roxburgh
(@markroxxy) reported
from
Seaford, England
@SkyHelpTeam currently over two hours wait time for customer services on line chat. Would it be quicker if I just wrote to you instead?
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Beverly Bundy
(@BevDaisyBundy) reported
from
Eastbourne, England
@SkyHelpTeam is there a problem with people logging on to sky emails this morning
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Jane 💚💚
(@zamorasdream) reported
from
Heathfield and Waldron, England
@jackbnufc @SkySports @NUFC Not going to happen. Step down
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Mark Roxburgh
(@markroxxy) reported
from
Seaford, England
@SkyHelpTeam I know new customers get the better deals, no reward for customer loyalty.
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
Once again cheers sky! Your internet is crap! With out a phone for 5 days and now the internet doesn’t work?! #stillaskingformoremoney #sky @SkyUK
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Craig Brown
(@TheDonster10) reported
from
Lewes, England
@SkyHelpTeam Phoned 5 times and every time says you are unable to help currently. Not had internet for 4 days. Just want to speak to someone. Your customer service gets worse as does your product. I suggest you sort this quickly #sky
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Mark Roxburgh
(@markroxxy) reported
from
Seaford, England
@SkyHelpTeam Hi - I am just want to look at cancelling as much of your services as possible. I realise as a loyal customer I am at the bottom of priorities, but a 70% increase in price is not viable.
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Ted Medhurst
(@TedMedhurst) reported
from
Eastbourne, England
@billyhammer4eva @tommyha11_ @SkySports It’s a pile of **** to watch now. Used to love a Saturday listening to the build up and all the old crew. Can’t stand that Sue Smith she make my **** itch, and the rest of the panel are so boring it’s unwatchable
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Kwabena Kwarteng 🇬🇭🇬🇧
(@Kwabenalovesama) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam pls WiFi service is getting worse at TN40. Will forfeit payment next month
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Fiona Jack
(@fiona_j_7) reported
from
Bexhill-on-Sea, England
@SkyUK interesting how you send an email putting prices up but can’t calm you as the phones lines are down???
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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tpe3677@googlemail
(@tpe3677) reported
@SkyHelpTeam Still no broadband service at LL21 0. Please can I have an update?
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CozyShiro
(@cozy_shiro) reported
Trying to listen to @SkyUK @SkyHelpTeam trying to retain us as a customer with a £25 voucher for a **** up on their end. Ain't happening.
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SdanPeters 🇬🇧🌍
(@HereTweetsDH) reported
@SkyUK Contract? Other streaming services allow “Cancel Anytime”
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Lindsay Fogarty
(@SweetCheeks79UK) reported
@SkyHelpTeam How long before you resolve the broadband issues in PR4 area? Trying to work from home is a nightmare! Also what compensation will be given to customers? Ours went down at 8am yesterday and still intermittent issues now.
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Daran Philipson
(@dazman007) reported
@SkyUK What happens if Wi-Fi goes down?
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Melanie O'Donnell
(@Odmelan) reported
@SkyHelpTeam I have been let down yet again on a scheduled visit from a Sky Broadband Engineer to install fibre broadband despite waiting weeks for this appointment! Your customer service advisor was also extremely condescending telling me constantly to stop worrying! Help!
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GizmoUK
(@Gizmo_uk3) reported
@SantaMenon @RobJack1916 @SkyHelpTeam can understand the frustration and in some way support, as there is little information - but for guarantees you are looking at you would need to purchased a dedicated service with SLAs
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Louise Robertson
(@lourob13) reported
@SkyUK tried several times to get through on phone to discuss changes to package but can never get through/continuously cut off. Is there any other way to do this?
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Paul Hames
(@hamesie83) reported
@SkyHelpTeam @SkyHelpTeam still not working in WA16. Day 2 of no access
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KLV
(@lifeasiknowit_3) reported
@Leannelord @my2pencehworth @SkyHelpTeam Have you had any joy I can’t even do anything on my app it says same message and phone is automated saying they know there’s an issue 😪