Sky Outage Report in Edenbridge, Kent, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Edenbridge, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Edenbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Sky
Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Edenbridge, Kent, England
The most recent Sky outage reports came from the following cities: London, Croydon, Sutton, Royal Tunbridge Wells, Crawley, Reigate, Banstead, Tonbridge, Wallington, East Grinstead and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Edenbridge, England
Latest outage, problems and issue reports in Edenbridge and nearby locations:
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Zara
(@zarascakes) reported
from
Croydon, England
@SkyHelpTeam @RajBaddhan Same issue in Croydon it's only on the itv HD channel that's off!
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Gaëlle Coyle
(@GaelleRTW) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam trying to book an engineer visit, online booking not working... now on hold on the phone for 20 minutes. Appalling customer service. Not had access to Sky HD channels for months now. No resolution in sight as can't get to speak to anyone.
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Jordan Davies
(@jordswbu) reported
from
Sevenoaks, England
@SkySports ******* hell what a bunch of sad goons in these comments having an issue with players taking a knee 🥱
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ralph
(@twotsky) reported
from
London, England
So I pay monthly for @SkySports to watch football. But you've decided to thats not good enough and elevated #ARSLEI to "Box Office" and £15 absolute liberty. Using the pandemic for slow creep towards pay per view. You can stick it.
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Truda Spruyt
(@TrudaSpruyt) reported
from
London, England
Just having the worst kind of Kafkaesque nightmare with @SkyHelpTeam - hours and hours and hours wasted trying to upgrade broadband and no further forward
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sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam hi my broadband has been awful all day! I’ve done the usual steps turning off and in again, unplugging wires and plugging back in, i use a micro filter, I’ve tried changing the wireless channel, I tried doing your diagnostic tests but that’s down, and your website
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Stuart Bailey
(@stuartbailey276) reported
from
London, England
@SkySports Has never deserved an England cap. Far too many mistakes and championship at best.
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam A large number of customers in the SE23 area are having significant issues with broadband (as demonstrated by the comments on our forum)- of the one who managed to actually speak to someone they were told an open reach engineer come out to check the local box 1/2
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The Lady
(@French_Fancies) reported
from
Banstead, England
@Ford8643 @SkyUK Honestly! It’s ridiculous… My next step will be a formal complaint as I am meant to be working from home!
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Karen Alford
(@KarenA_69) reported
from
Whyteleafe, England
Please help @SkyUK @skytv these calls that I’ve reported to you are still coming through to me. They are saying they are sky how can I block them ..
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
Hi @SkyHelpTeam - I don’t want to clog up your phone lines again but this is now the fifth time I’m in contact about the same complaint across 3 months. I’m STILL yet to receive my £75 MasterCard as promised: last call was over the weekend where I was told to expect an email...
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Adam McClelland
(@adam_mcclelland) reported
from
Croydon, England
Trying to contact @SkyUK but issue isn’t a complaint or covered by your options!!
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Del Vincent
(@lacaladel) reported
from
Banstead, England
@SkySports Needs to re capture his England form not a bad signing though a squad player 👍
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The Lady
(@French_Fancies) reported
from
Banstead, England
@SkyUK It’s ridiculous, I have an issue with my hub I cannot speak to a person I’ve gone through all the tests online and the link and that’s it brick wall up,as soon as I can leave sky I will do!
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Glen Oglaza
(@glenoglaza1) reported
from
Croydon, England
Neville is actually apologising because #Arsenal have scored !! “I’m sorry for those at home “ 😡1-0 to The Arsenal 🎼🎼now the #SkySports commentators are willing Liverpool to score ! And look, they have 1-1 DAMN !#COYG good save Leno but Mane tap-in in the rebound
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Phil Clarke
(@philclarke0170) reported
from
Halstead, England
@SkySports #goalsonsunday how irritating is this presenter??? Calm down just a bit mate it’s 9.30 on a Sunday morning.
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Fátima
(@fatidacorte) reported
from
Crawley, England
@SkyHelpTeam hi, I am having troubles with my intertnet I followed every step from you help page but it didn't work. I need my broadband working because I work from home
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
@SkyHelpTeam That they would (for the fifth time) escalate my lack of receipt of my incentive from MARCH, and that my activation and installations were set for Monday and Tuesday. I did AT no point express a desire to terminate - I’m taking Sky with me (at least I was hoping to before this).
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam but then didn’t. It comes back it disappears. The call centre is saying everyone must call in but can’t get through. Clearly a wider issue although your online checks that we have to do say not. Can you investigate please?
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Sandy Bruce
(@Sandybruce_291) reported
from
Tandridge, England
@SkyHelpTeam So this is still an issue - presume you will be refunding a proportion for missed viewing caused by this?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Marc
(@mrcmc91) reported
@SkyHelpTeam I’ve just noticed open reach have taken one of the telephone poles down. So I guess that’s where the issue is. I also guess it’s been booked in. You’d think customers could have been notified
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Luke Penning
(@LukePenningVGP) reported
@GNev2 @SkySports Genuine Question, how come you ex united players feel it's right to publicly criticize anyone who isn't a former player, Ralf is getting a lot of criticism that Ole should have been having, but it never appeared that way, double standards.
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Kay
(@Kayg2511) reported
@SkyHelpTeam customer services just stated you can move provider for all services just shows how customer are not important, price hikes every year but getting the same service no change there line up your pockets in the pandemic shameless company 😡
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KingKai29
(@havertzz29cfc) reported
@CFC_Cql @AbsoluteChelsea @SkySports This is the worst scenario ever. We just need 1 owner
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mark pritchard
(@markpritchard3) reported
@SkyHelpTeam just enquired about adding broadband to my package and was quoted higher than you are showing online despite supposedly being a VIP having been with you for 8 1/2 years. Then came down to the normal price but if I build my package on line I can get it for £15 cheaper
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CMFC
(@CMFC_AFC) reported
@fbpe_mark @GNev2 @SkySports Doesn’t help United unfortunately.
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Hemong Patel
(@Hemong) reported
why does it take 6 days and counting to get any help from @SkyUK @SkyHelpTeam ? Then told I will still need to wait another 10days for an engineer visit. #CustomerService @virginmedia do you want a new customer?
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Mr F1Cowboyman 💉💉💉
(@f1cowboyman) reported
@RikHenderson Why is there radio silence from @SkyUK over this? It seems a huge own-goal not to publicise this, and questions still need to be answered. Why no HDR icon? Why no announcement from @F1 / FOM? Very poor comms all round.
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mark pritchard
(@markpritchard3) reported
@SkyHelpTeam @SkyHelpTeam just enquired about adding broadband to my package and was quoted higher than you are showing online despite supposedly being a VIP having been with you for 8 1/2 years. Then came down to the normal price but if I build my package on line I can get it for £15 cheaper
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Hemong Patel
(@Hemong) reported
@MartinSLewis great service from @SkyUK spoken to 8 or more people since Friday night and now have to wait until the 26th for an engineer to solve an issue they caused. Spent almost 3 hours on the phone yesterday to be told they can't help. Anyone beat that?