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Sky Outage Report in Biggin Hill, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Biggin Hill, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Biggin Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Biggin Hill, Greater London, England 12/17/2025 01:50

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Biggin Hill, Greater London, England

The most recent Sky outage reports came from the following cities: London, Southwark, Caterham, Wandsworth, Swanley, Sevenoaks, Croydon, Redhill, Fulham, Thornton Heath, Reigate, Horley, Dartford, Sutton and Purley.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomSouthwark Internet
United KingdomLondon Total Blackout
United KingdomCaterham Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Biggin Hill, England

Latest outage, problems and issue reports in Biggin Hill and nearby locations:

  • Ashishpatel1972 Ashish Patel (@Ashishpatel1972) reported from Croydon, England

    @mac1882thfc @SkyHelpTeam @virginmedia Been with @virginmedia in the past & had loads of issues with them in my area unfortunately & the hiking up on charges was not helpful despite being a loyal customer of 16 years & poor customer services attitude.

  • ianbriggs Ian Briggs (@ianbriggs) reported from Croydon, England

    @jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE

  • AlexDavies1234 Alex Davies (@AlexDavies1234) reported from Lambeth, England

    *******. Less shame than Liverpool @SkySports.

  • jayfreund James Freund (@jayfreund) reported from London, England

    @SkyHelpTeam could you please contact me regarding a visit and your disgusting and rude customer service agent that I spoke to this morn

  • Ashishpatel1972 Ashish Patel (@Ashishpatel1972) reported from Croydon, England

    @SkyHelpTeam @mac1882thfc Yes outage in NORBURY area! Does not help disabled customers inparticular who rely on a service to communicate with outside world!

  • lnrmoss Eleanor Moss (@lnrmoss) reported from Eltham, England

    @SkyUK should call their @Channel4 on demand service Some4 not #All4! I wanted to watch the pet food factory programme on the telly not my iphone 😫😫😫😫

  • Macca211279 Steve McHugh (@Macca211279) reported from Lambeth, England

    @pj2310 @SkyUK 🙌 their WiFi service was inferior to dial up internet. They’re the absolute pits👎👎👎

  • SionDeFreitas Big Sigh (@SionDeFreitas) reported from Croydon, England

    @SkyHelpTeam It's been resolved. I had been without internet for the entire evening last night re Norbury. But there are often outages with the broadband so nothing new. When theres another problem I'll be in touch.

  • ozlem4ever Özlem Mehmet Gürses (@ozlem4ever) reported from Croydon, England

    @SkyHelpTeam SW16 area and no #internet I followed troubleshooting advice and now trying to call sky, on the phone 17 mins so far still waiting for some one to answer!! HELP!

  • Rob179m Rob McEwen (@Rob179m) reported from Merton, England

    @SkyUK so the latest appointment for customer services and an appointment to “swap a mini box” is a whole month...I pay OVER £120 a month and have done for a decade and this is the BEST sky can do....seriously this is pathetic

  • DanStratford84 Dan (@DanStratford84) reported from Wandsworth, England

    @emotionalprawn @SkyHelpTeam @virginmedia We use virgin and have no issues at all

  • Tjsam1000 Tom Samuel (@Tjsam1000) reported from Whyteleafe, England

    @SkyHelpTeam please explain why my new sky internet has stopped working less than a week after being installed. All I get of your customer service is sorry and refusing to send anyone out to look. Not impressed and seriously thinking of leaving after years. #sky

  • equalitywarrior sarah guerra (@equalitywarrior) reported from Wandsworth, England

    @SkyHelpTeam Everyday we turn it on and it says no signal so we have to turn it off and on again to get it to work

  • jayfreund James Freund (@jayfreund) reported from London, England

    @SkyHelpTeam not happy this morn , awaiting a visit to fix a sky q box, between 8-12.30 , had to ring customer services to be informed it will be between 12.30 and 2.30. My partner was supposed to be in work at 1!!!!!

  • scottmanson scottmanson (@scottmanson) reported from Bromley, England

    @SkyHelpTeam so we are still waiting for the engineer who was due between 5-7pm. He can’t be contacted, your phone isn’t answered. Really glad we paid extra for the premium service.

  • ShivzBelle Shivz Belle (@ShivzBelle) reported from Merton, England

    15yrs I was with @SkyUK @comcast and after just speaking with a top call handler I’ve just been passed through to the most arrogant unhelpful person in the cancellation team! I’m leaving mate! @virginmedia @TalkTalk Loyal customer coming your way! #Telecommunications

  • MrJohnSeager MrJohnSeager (@MrJohnSeager) reported from Bromley, England

    This not a good idea @JimWhite and @SkySportsNews @SkySports @SkyFootball a count down to a club possible demise like transfer deadline day - shame on you all

  • jslat53 john - another IT guy 🇪🇺 🏴󠁧󠁢󠁷󠁬󠁳󠁿 #fbpe (@jslat53) reported from Camberwell, England

    @VanGough4 @SkySports @SkySportsRugby I’m ringing to get a deal or cancel - they’re an English not British company

  • ozlem4ever Özlem Mehmet Gürses (@ozlem4ever) reported from Croydon, England

    @rebeccadlloyd @SkyHelpTeam I got through! Apparently it is an BT exchange in the area that is a problem and not an individual issue. Also that they are working on finding the problem, have been asked to allow 48hours for them to resolve the issue. 😳😡

  • tripathi_nity Nity Tripathi (@tripathi_nity) reported from London, England

    Recently installed SKY Q and it has been a nightmare. called 3 times reporting technical issues & the customer service team has been awful. Hours wasted on the phone with them and they refuse to even arrange a call back ... #disappointed @SkyUK @SkyHelpTeam @MoneyTelegraph

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • AKi_RiZ Riz (@AKi_RiZ) reported

    @8gzd8k76nM @SkyHelpTeam Yes I do expect a same day engineer to rectify the problem caused by the original engineer rather than have no broadband/Sky services for 6 days! Ah you must be the ceo 🤐

  • Bella_Ciao_Free Bella Ciao (@Bella_Ciao_Free) reported

    @SkyHelpTeam I recently was offered a free 2 months of UHD. Should i want to cancel it would i need to give 30 days notice. EG.. If the end of the offer is 01/03/2023 I have to cancel it 30 days earlier... Thanks.

  • N_ezbod Nez (@N_ezbod) reported

    @CodeRainster @SkyHelpTeam My sky broadband is awful WiFi constantly drops out, struggle watching 4k content when kids are on their consoles, max speed I can get is 35mb in my street. I will be changing broadband providers in May now we've now got VM down the street. Can't fault their TV though.

  • muffinman0302 Robb’s Anti-Growth Coalition (@muffinman0302) reported

    What do you do when @SkyHelpTeam don't fix your problem and you fill in another online form and they tell you "we closed your online form because you have an open case with us". They're just not fixing my phone line. Ombudsman?

  • steeleyp_ PS (@steeleyp_) reported

    @maxmusandlexter @SkyUK The Mini will never offer UHD as it simply doesn’t have the required chipset.

  • roadhousesun Helen E Ralley (@roadhousesun) reported

    @SkyHelpTeam I contacted you online about a complaint via email at your Customer Support address on 12 December and received an automated response telling me I'd receive a personal reply in 24 hours. Can you explain why, on 29 December, over 400 hours later, I'm still waiting??

  • PaulThomsClar Paul Thomson-Clark (@PaulThomsClar) reported from Saint Neots, England

    On the phone to @SkyUK to renew my package with them. So far, been cut off twice and not put through to the department we really need to speak to. On hold again now. This is what Sky Diamond VIP service looks like.

  • coolkitty1984 Andrea (@coolkitty1984) reported

    @SkyHelpTeam are there any broadband issues in wa5 area?

  • mikey11williams Mike (@mikey11williams) reported

    @YoungArab61 @TraffordCouncil @SkySports new owners problems ?

  • muffinman0302 Robb’s Anti-Growth Coalition (@muffinman0302) reported

    @SkyHelpTeam Numerous times. As it said in the contact form message you autodeleted - it isn’t a standard problem that fits on the call handler’s script. Ironically, the phone number you’ve texted me has directed me back to the line system that has repeatedly failed me.