Sky Outage Report in Biggin Hill, Greater London, England
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Biggin Hill, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Biggin Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 06: Problems at Sky
Sky is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (52%)
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Internet (30%)
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Wi-fi (8%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Biggin Hill, Greater London, England
The most recent Sky outage reports came from the following cities: London, Croydon, Fulham, Lewisham, Deptford, Charlton, Mitcham, Streatham, Orpington, Dartford, Southwark, Sutton, Balham, Coldblow and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Croydon |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Biggin Hill, England
Latest outage, problems and issue reports in Biggin Hill and nearby locations:
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David
(@Vasey888) reported
from
Wandsworth, England
@SkyHelpTeam no internet since Thursday and refusal from customer services to get an update on resolution from @WeAreOpenreach @OpenreachHelp. Can’t you just speak to one another.....
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Bill Burey
(@bburey) reported
from
Croydon, England
@virginmedia @virginmedia Wow you can’t even keep on top of your communications - if you bothered to look you would of read the ongoing saga about a cancelled install following a move date and broken cable @SkyUK 1 @virginmedia 0 !!! 5 times cheaper to keep a customer than create a new one
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Robert Church
(@RobertC77080079) reported
from
Sevenoaks, England
@MCYeeehaaa @LingfieldPark @AtTheRaces @SkySportsRacing @SkySports Oh well Matt if the industry wants to put the final nail in the coffin of the lower end of racing they are on the verge of doing so. That idiot Becket is forgetting the punter , the racecourse staff and even people like yourself. Another idiot born with a silver spoon
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Nomnomnom de guerre
(@alspicer) reported
from
London, England
@StopFundingHate @coopuk @CarlsbergUK @Homebase_uk @LauraAshleyUK @TNLUK @SkyUK @Argos_Online @verynetwork @Morrisons @LidlGB @skiptonbs Don't buy the Mail. Certainly don't support any company that advertises there. Shame on you.
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Paul Smith
(@bronzefish) reported
from
Bromley, England
@SkyUK I have emailed you to complain of your poor service and unable to resolve my broadband issue that appears to be related to the router and I didn’t have this issue when I was with @bt_uk At least @bt_uk gave me the option to speak to a manager! #BadCustomerService
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bridie ohalloran
(@sxyblueyes2) reported
from
Merton, England
@SkyHelpTeam way to go! Gone from the best to the worst in the space of a month! I’ve been with you for 15 years but can’t even get through to cancel! Supposed to do it online nothing works absolute joke!
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
why can't I connect to the on-demand services . I've restarted the router twice and the box and still not working . it's a joke . I'm getting fed up with this company @SkyUK @SkyHelpTeam
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Joanna Bovis
(@Jojosolitaire) reported
from
Wandsworth, England
@SkyHelpTeam hi internet down in southwest London. Your website seems to be unable to help and I’m still not connected to an adviser over text, please help!
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A_Hughes-Martin
(@AlfieHM) reported
from
Crayford, England
@SkyHelpTeam could somebody please help me as I’m unable to log into my sky ID
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Bill Burey
(@bburey) reported
from
Croydon, England
@virginmedia Switched to @SkyUK @virginmedia no help - not a great way to keep customers
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@SkyHelpTeam sky q box been a really painful experience 🤬 last two weeks can’t download on demand can’t cancel anything on schedule recording it’s a mess
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KonradCy
(@konradc12) reported
from
Bexleyheath, England
@SkyHelpTeam I am a Sky customer. I don't think the call was from Sky! The caller only mentioned Call Guardian and couldn't answer who my provider is. Thanks anyway. I await an answer to confirm. I have telephone preference service.
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Paul Smith
(@bronzefish) reported
from
Bromley, England
@SkyUK broadband intermittently dropping connection. Your support tell me it’s due to number of wi fi devices connnected. When I was with @bt_uk this was not an issue. Sky support tell me I have to pay £300 cancellation fee to leave Sky!
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Paul Smith
(@bronzefish) reported
from
Bromley, England
@SkyHelpTeam Tried that and didn’t help. That is why I had to phone your support.
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
im getting fed up with @SkyHelpTeam @SkyUK . all week I've been trying to ring and no answer saying my bill aint been paid and it has . it's a joke fed up with this service
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Martin
(@wildy412) reported
from
Sutton at Hone, England
@SkySports because even a broken clock is right twice a day. #pundits #akidcouldguessbetter
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mmpfb
(@chrstphrcp) reported
from
Bromley, England
@SkyHelpTeam is internet down in SE20. Have no connection this morning
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John Paul Goddard
(@JP_Goddard) reported
from
Crayford, England
So after over a year of problems from @SkyUK that we couldn’t keep the tv, now their broadband has packed in and they say can take up to 5 days to fix and and can’t even tell me when an engineer will be sent. Was a Sky customer for 20 years but now they’re a shambles. AVOID THEM!
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steven hilleard
(@StevenHilleard) reported
from
Bromley, England
@1kevincampbell @leemarkjudges @SkySports We like a different side away from home, just don’t understand it, there’s always a good away support too!
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Andrew Moore
(@sainttwittwer) reported
from
Tatsfield, England
@SkyUK Just got a letter telling me that my bill will be going up by £6 a month!!!!! What!!! Goodbye sky how dare you treat us this. Your broadband router is shocking as well. #milkingus #skyuk
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Nancy Louise
(@NancyLouise_) reported
@SkyHelpTeam Hi, my mother in law has been without a landline (which she relies on) and broadband since Friday. Customer Services not helpful - no indication at all of when it will be back on. Can you help?
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E10 Mess
(@E10__mess) reported
@SkyHelpTeam It’s poor, on one of the devices i am sat right next to the router and I can’t load a page! As mentioned, this is only since @CommunityFibre started installing their lines in the area.
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isaac
(@isaacb5243) reported
why ******** are we talking about man utd liverpool 20 mins before kick off. Sky sports get a grip there are other teams in the league/ #fulham #fulhambrentford #SkySports
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Natalie
(@natatatlie) reported
@SkyHelpTeam your customer service just say ‘it is what it is’ I would understand but it’s day 1. I signed a contract and now I only have 1 month at my agreed rate. If I did that to my customers I wouldn’t have a job.
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Nick Bohane
(@NickBohane) reported
Hi @SkyUK @SkyHelpTeam - existing long term ‘VIP’ customer here of 23+ years. We have broadband/tv with you and are out of contact, but just been rolling over…. How comes we are paying £34 a month, but is £17 (half the price) for a new customer? Not very loyal! How does an…
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SIR Ronson 🗨
(@RON50N) reported
@SkyHelpTeam I don't have an issue you clearly do
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⚫️⚪⚪Just Matt.
(@mattbob84) reported
@SkyHelpTeam Don't need to be told my options, I'm leaving. It's an active line change so you will be told by @vodafone the next steps. After 8 years the service and lack of support today has been shocking with regards to the price rises Bye bye.
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Jurgen Klopp®️Baller
(@Jurgen_N_Klopp) reported
@Keane16Ben @GNev2 @SkySports Geez, do I have to prove to you again? Do you know how stupid you sound? Been with Liverpool since Bruce Grobbelaar was the goalie!
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Hallam
(@hallam116) reported
@joesharpeee @SkyHelpTeam Cancel it and call up the day before it’s due to go off, if they haven’t called up begging you to stay by then. Embarrassing process.
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Ben Keane
(@Keane16Ben) reported
@Jurgen_N_Klopp @GNev2 @SkySports I sound as stupid as someone celebrating trying to get into the top 4