Sky Outage Report in Biggin Hill, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Biggin Hill, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Biggin Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 08: Problems at Sky
Sky is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Biggin Hill, Greater London, England
The most recent Sky outage reports came from the following cities: London, Catford, Croydon, Southwark, Swanley, Wandsworth, Bexleyheath, Orpington, Dartford, Sutton, Warlingham, Redhill, Blackheath, Banstead and Caterham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
TV | |
| London |
Total Blackout | |
| Catford |
TV | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Biggin Hill, England
Latest outage, problems and issue reports in Biggin Hill and nearby locations:
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Volumiser_AFC
(@Volumiser_AFC) reported
from
Sutton at Hone, England
Don't get stressed by @SkySports pundits and their bias. Just drink their tears with a smile on your face. Bit disappointing that @9smudge can't help but put the boot into the club that made him, but some ex pros are like that. We savour their bitterness and move on.
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
@SkyUK @SkyHelpTeam hi my sky Q box isn’t working. I’ve turned everything on and off again and still nothing works. Nothing on the sky Q box or the mini boxes. Please fix!
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam but then didn’t. It comes back it disappears. The call centre is saying everyone must call in but can’t get through. Clearly a wider issue although your online checks that we have to do say not. Can you investigate please?
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Tim McLoughlin
(@timmymc) reported
from
Merton, England
@SpursIrish @SpursOfficial @SkySports The fact that this has never happened before seems to have escaped their attention
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David Butler
(@davidbutleruk) reported
from
Dartford, England
@SkyHelpTeam Hi, I’m no longer a Sky Customer and unsubscribed to your mailing lists, I’ve also emailed to request no more marketing a few months back but I’m still getting post every few weeks.. Can you please help?
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sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam hi my broadband has been awful all day! I’ve done the usual steps turning off and in again, unplugging wires and plugging back in, i use a micro filter, I’ve tried changing the wireless channel, I tried doing your diagnostic tests but that’s down, and your website
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Sandy Bruce
(@Sandybruce_291) reported
from
Tandridge, England
@SkyHelpTeam So this is still an issue - presume you will be refunding a proportion for missed viewing caused by this?
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Zara
(@zarascakes) reported
from
Croydon, England
@SkyHelpTeam @RajBaddhan Same issue in Croydon it's only on the itv HD channel that's off!
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Glen Oglaza
(@glenoglaza1) reported
from
Croydon, England
Neville is actually apologising because #Arsenal have scored !! “I’m sorry for those at home “ 😡1-0 to The Arsenal 🎼🎼now the #SkySports commentators are willing Liverpool to score ! And look, they have 1-1 DAMN !#COYG good save Leno but Mane tap-in in the rebound
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Alexa A.
(@rexrayy) reported
from
Wandsworth, England
@Ofcom @SkyUK @SkyHelpTeam i will legit throw my TV out my ******* window if you don’t change that #SkyHub ad (w/ the Beachboys song). it airs every 10 mins. pretty sure i have PTSD now. pls fire your marketing team bc I’ll never be able to listen to the Beachboys ever again
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Phil Leivesley
(@pleives) reported
from
Sutton at Hone, England
Hi @SkyUK. My original offers have now ended and I’m paying about £40 per month more than I would be if I was a new customer. I’d like to resolve this but no phone number I can find works, and it doesn’t appear to be easily done online. Can I actually speak to someone?
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Alexa A.
(@rexrayy) reported
from
Wandsworth, England
@Ofcom @SkyUK @SkyHelpTeam if you don’t change that ******* #SkyHub Beachboys ad i’ll throw my TV/myself out my window. been on for months & airs 1-2 times every 10mins. fire your marketing team. pretty sure I have PTSD now & will never be able to listen to the Beachboys again
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam A large number of customers in the SE23 area are having significant issues with broadband (as demonstrated by the comments on our forum)- of the one who managed to actually speak to someone they were told an open reach engineer come out to check the local box 1/2
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Lisa Woodman
(@Lewoodman) reported
from
Merton, England
@SkyHelpTeam have direct messaged if you can help ASAP
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
Bromley, England
@sammydrogba @ChessyHour @SkySports I honestly believe if ***** was unable to play while Mendy is self isolating, Cech would actually come out of retirement to help an old mate out lol
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Kiri & kostas
(@kirikostas) reported
from
Wandsworth, England
@SkyUK I am not paying £70 so I can speak to an automated call system and sending me a txt to go on line to resolve any issues when the issue I have is my broadband connection a bit ridiculous is in it
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
Waking up on Mondays is always horrible but even worse is when none of the sky boxes appear to be working in the house. I’ve tried switching them all off at the mains, reconnecting each mini box to the Main Q box & still nothing. I’m not in the mood for this @SkyUK @SkyHelpTeam!
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Phil Clarke
(@philclarke0170) reported
from
Halstead, England
@SkySports #goalsonsunday how irritating is this presenter??? Calm down just a bit mate it’s 9.30 on a Sunday morning.
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Rob Sharland
(@sharl4nd) reported
from
Lambeth, England
@SkyHelpTeam hi there - my internet has dropped totally since last night in Lambeth, London. Is this a known outage?
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
Bromley, England
@sammydrogba @SkySports Moments before Christensen was chasing down, Kepa was some distance away from his line and I wasn’t sure why he needed to be that far up when at that point before Henderson’s long ball?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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ashish kumar gupta
(@ashish070383) reported
@SkyUK @SkyHelpTeam..what is the issue with internet? It’s not working for over 2+ hours..really frustrating as I am not able to work for some urgent deliverables..is sky going to compensate the loss??😡😡
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Rob Gibson
(@VRgibbo) reported
@SkyHelpTeam It’s not good enough really at least once a month this happens in my area and always in the evenings, i pay for a service that you are clearly finding difficult to supply
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Misha
(@Misha75102144) reported
@SkyHelpTeam Broadband down and one bar on 4G, which has been appealing since the 12th of Dec, never had problems until then. Any suggestions?
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Jakki Whelan
(@Jik69) reported
@SkyHelpTeam What on earth is going on with Sky Broadband today?!? Is it not bad enough that I cannot leave my house .... now my broadband is flakey and keeps dropping out???? 😡
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Vega
(@VegaOverwatch) reported
@ADM_OW @SkyUK @SkyUK fix yo ****! 🗣
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Arjun Singh
(@flexiturb) reported
@SkyHelpTeam Any updates on this progress? The internet has been down and we’re all in the middle of a lockdown, here, with a lot of entertainment needing to be streamed. Please update us, your clients, with what’s happening.
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Niall Burke
(@leoniall) reported
@SkyHelpTeam The outage in ilford IG1 has been like that for almost an hour now
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Tamara Ellison
(@sparkesfarm_t) reported
@AllxToxMyselfx @SkyHelpTeam @JamesBu21387819 We’ve had rubbish service since last night. Not good when you’re all stuck indoors. Can’t even make calls. 😡
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Boca
(@Boca1965) reported
@SkyHelpTeam They'll never give a resolution timeline. Every time it's "we'll fix it shortly" but "shortly" in Sky terms is at least 3 months.
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James Warren
(@Goodoldjim) reported
@SkyHelpTeam So just to check, in 3hrs (6hrs since I encountered the problem you ignored in your website) you still have no update? @skyhelpteam @SkyUK