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Sky Outage Report in Biggin Hill, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Biggin Hill, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Biggin Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Biggin Hill, Greater London, England 02/10/2026 03:05

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Biggin Hill, Greater London, England

The most recent Sky outage reports came from the following cities: Southwark, London, Wandsworth, Dartford, Croydon, Fulham, Merton, Erith, Sevenoaks, Longfield, Mitcham, Orpington, Welling, Grays and Tadworth.

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City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Biggin Hill, England

Latest outage, problems and issue reports in Biggin Hill and nearby locations:

  • Jamiecpfc Jamie (@Jamiecpfc) reported from Sutton at Hone, England

    @SkyHelpTeam shocking service today from sky. Can’t even speak with someone to resolve. #shambles

  • ochapman oliver chapman (@ochapman) reported from Bromley, England

    Hi @skyuk - is there a way of contacting someone at Sky with a broadband issue which can't be fixed online and no calls are being taken? Thanks

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @SkyHelpTeam guys what update was sent out over night. I'm getting This screen does not support HDCP try reconnecting your HDMI cable. Sky appears for a split second then same blue screen

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    Bloody hell @SkyUK your broadband is ****! I’ve had intermittent connection since April, a broadband and tv visit and it’s still crap... quick enough to take my £100 a month though huh!! Can’t call or contact you either #pissedoff @SkyHelpTeam

  • ochapman oliver chapman (@ochapman) reported from Bromley, England

    Hi @SkyHelpTeam Hi - is there a way of contacting someone at Sky with a broadband issue which can't be fixed online and no calls are being taken? Thanks

  • adjemal Aydin Djemal (@adjemal) reported from Bromley, England

    @SelenDjemal @SkyUK Ask for your complaint to go MD level they have to pass it onto them.

  • jaypayneuk Anfield South ⭐️⭐️⭐️⭐️⭐️⭐️ (@jaypayneuk) reported from Bromley, England

    @SkyHelpTeam hi. I am having broadband problems today and can’t call your service centre as you’re running a reduced help team. How do I contact you and get help?

  • adjemal Aydin Djemal (@adjemal) reported from Bromley, England

    @SelenDjemal @SkyUK sky broadband is crap I’ve been told by many people. Go BT they are the best.

  • KarenA_69 Karen Alford (@KarenA_69) reported from Whyteleafe, England

    Please help @SkyUK @skytv these calls that I’ve reported to you are still coming through to me. They are saying they are sky how can I block them ..

  • Lizzie_Farrant lizzie farrant (@Lizzie_Farrant) reported from London, England

    @SkyHelpTeam I am an NHS worker WFH and my broadband has stopped working. 2hrs of going round in circles with online support. Now way to speak to anyone. Please help!!!

  • adjemal Aydin Djemal (@adjemal) reported from Bromley, England

    @SelenDjemal @SkyUK Absolutely disgusting. Happy to take your money but not happy to sort a service which is more important than ever during lockdown!!!

  • sarahMwasHudson Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    @SkyUK want to sign up to your tv and broadband package as I’ve moved was a long standing virgin customer ... but it seems you don’t want new business saying I’m an existing customer (which I’m not) and no response on multiple messages on FB and chat won’t load ...

  • nistasan Sandra McKay (@nistasan) reported from London, England

    @SkyHelpTeam hi our broadband is down - orange light on hub for Internet. Any known issues in se23? Done the online diagnostic with no joy. Thanks.

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @SkyHelpTeam You know that was 13 hours ago. I'm a Q customer. I've resolved it by unplugging the Q box left it an hour plugged it back in. So while I appreciate the reply 13 hours is of little help

  • adam_mcclelland Adam McClelland (@adam_mcclelland) reported from Croydon, England

    @SkyUK told engineer would call an hour before arriving and now told (after no phone call) that it is a customer no show as he visited abd didn’t call. Now need to wait two weeks and take another day off work!! Terrible service!!

  • goodwinrose Leyla Goodwin-Rose (@goodwinrose) reported from Bromley, England

    @SkyHelpTeam what are we supposed to do if we have an issue before 8.30am. My husband has to start work at 7am and he can’t get logged in as we can not get an internet service . Since we joined Sky broadband we have had nothing but issues and it’s so frustrating .

  • jonellacottCPFC Jon Ellacott (@jonellacottCPFC) reported from Croydon, England

    @SkyHelpTeam It's OK he has literally just phoned, he has only just been given the job. Thanks for your help.

  • niche27 Nick Beckingham (@niche27) reported from Bromley, England

    @SkyHelpTeam hello my broadband has been down since 7am and my app says there’s an outage but I desperately need to work and I have no idea what is going on. Please advise ASAP it’s been 4 hours

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @SkyHelpTeam Please I have done all this before, I’ve had broadband guy out and a TV woman out and there’s still issues. For 4 months now and still £100 you take from me with no resolution.

  • lacaladel Del Vincent (@lacaladel) reported from Banstead, England

    @SkySports Needs to re capture his England form not a bad signing though a squad player 👍

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • AnitaMa78000798 Anita Manning (@AnitaMa78000798) reported

    @SkyUK so I have an outstanding complaint awaiting compensation from last year, I finally get a phone call from you, say that I am being transferred to your broadband dept and you then put me on hold!I waited 22 minutes and gave up! I can’t sit on the phone all day!

  • Sherratt1992 Mark (@Sherratt1992) reported

    @SkyHelpTeam 45 minute wait to speak to customer service? Shocking #skybroadband #CustomerService

  • OxyThottin_ Scott McLaughlin (@OxyThottin_) reported

    @SkyHelpTeam already tried them, a few times, and also tried numerous devices, still all the same issue, both 2.4 and 5ghz

  • JustineKingxx Justine King (@JustineKingxx) reported

    @SkyHelpTeam have charged me 3 times to install broadband/TV that STILL hasn’t been installed. Booked installation for tomorrow &they’ve no record of appointment so charging ME again to rebook! No option to speak to complaints dept. V. negative customer service experience so far

  • musicalgubbins ol13 (@musicalgubbins) reported

    @SkyHelpTeam Thank you for responding, this hasn't given me a unique number though. Just a generic phone number to call which I am already on hold with? I'm looking for more help than that please.

  • AnitaMa78000798 Anita Manning (@AnitaMa78000798) reported

    @SkyHelpTeam Waste of time, there has been phone calls and emails since last September!!! As long as you keep getting your money off me each month you can’t be bothered! We moved house and had no service for nearly 3 months!

  • BrendaSN9 Brenda S.N (@BrendaSN9) reported

    @SkySports We don't care how you feel you turned down the opportunity to play for Chelsea. Frank Lampard was never qualified for the job. He should have stayed in Derby

  • dharmesh_rajput Dharmesh Rajput (@dharmesh_rajput) reported

    @SkyHelpTeam need help with wifi - not sure if we are getting the right or best speed available - would like to speak to someone ASAP please.

  • clydefc123 liam (@clydefc123) reported

    @SkyHelpTeam wifi is not working is their any issues

  • Sherratt1992 Mark (@Sherratt1992) reported

    @SkyHelpTeam Spoke to someone last week about my WiFi. Made a few changes but he advised if the issues continued I need to get in touch so you can send me a new router (he said mine was very old).