Sky Outage Report in Biggin Hill, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Biggin Hill, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Biggin Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Biggin Hill, Greater London, England
The most recent Sky outage reports came from the following cities: London, Croydon, Southwark, Dartford, Sutton, Purley, Reigate, Coldblow, Wandsworth, Fulham, Redhill, Swanley, Bexleyheath, Erith and Longfield.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Internet | |
| Southwark |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Biggin Hill, England
Latest outage, problems and issue reports in Biggin Hill and nearby locations:
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marnie isabella ☀︎︎
(@marnieisabella_) reported
from
Tandridge, England
Awful broadband since switching to @SkyHelpTeam, I’m so sorry I left you @virginmedia, pls take me back 💔
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🌑 Celia Hammond
(@CeCeHammond) reported
from
Camberwell, England
@SkyHelpTeam No phone line - internet speed 6.7 this is a great tier 4 No phone calls not able to WFH or watch TV as can’t download a film or watch Netflix. Good job I like my own company and reading. Sick of your service
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Stephen Hines
(@hines_stephen) reported
from
Camberwell, England
@SkyHelpTeam I reached out direct to Openreach who have a more proactive customer service team. They have an engineer at the house now, despite you failing to contact me....
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David Britten #RenewParty
(@dbritten) reported
from
Wandsworth, England
Awful #CustomerService @SkyUK you managed to cut off my Sky. Engineer attended to update SkyQ,failed due to council regulations, told throw away Q card keep old one(3 months ago).Today viewing card error, as I had not installed new viewing card to Old system.3 days wait new card
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Stephen Cockburn
(@StephenCockburn) reported
from
Bexleyheath, England
@SkyHelpTeam What’s the telephone number to call to speak to someone about broadband? I’ve an issue with the booster box you’ve provided.
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Sudhir Kapoor
(@sudhirkapoor82) reported
from
London, England
@SkyHelpTeam What’s the latest? Mines still not working
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Belinda Moore
(@BelsMoore) reported
from
Merton, England
@SkyHelpTeam Ok will try that - network connection back now no satellite signal reactiving box for 20th time,
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Gaishey
(@gaishey) reported
from
London, England
@iamtomskinner @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem
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Jems
(@81Jems) reported
from
Sutton at Hone, England
@SkyHelpTeam I’ve been so patient with the crap WiFi I’ve been getting over the last few months but I’ve had enough now and you can’t even speak to anybody to sort it 😤 #sky #skybroadband #skyuk
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Pasha
(@Mr_ISC) reported
from
Wandsworth, England
Dear @SkyHelpTeam I want to speak to someone about my recent switch to broadband. It’s not working nearly as well as you sold but now it seems impossible to speak to someone again. Your ability to have an advisor available for sales and then nothing after is beyond frustrating
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Phil Lines ⚒
(@PhilLines13) reported
from
Sutton at Hone, England
@SkySportsPL @SkySports You have to laugh. It’s like they just like giving mad wrong decisions. And never learn.Then Burnley have a goal and/or a pen chalked off a few mins later. Borderline corruption. Do people not understand that these refs are looking at these incidents AGAIN and STILL get it wrong
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam Why direct me to article about compensation for total loss of service when I’ve said many times it’s an intermittent problem? I need to be able to rely on broadband which I currently can’t.
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam So you don’t live up to your name @SkyHelpTeam! There is nothing you can do? Offer an engineer an hour of overtime? This problem doesn’t seem insurmountable!!!!!!
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Paula hammond
(@Paulaha21043676) reported
from
Lambeth, England
@SkyHelpTeam please could you tell me how I can make a complaint.
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Belinda Moore
(@BelsMoore) reported
from
Merton, England
@SkyHelpTeam Main box keeps losing network connection assume that is why mini box keeps disconnecting. Mini box multiple reasons, no connection, lost Sky Q box, no sat signal. New router but everything else - phones, laptops, iPads all connected and holding connection.
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Vindictus Veridian
(@Vindictus13) reported
from
Sutton at Hone, England
@SkyHelpTeam #skybroadband Why is it every time I've called you to say my interest isn't working properly you've told me 'we've tun tests and it's working fine' when clearly there are issues??
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Stephen Hines
(@hines_stephen) reported
from
Camberwell, England
@SkyHelpTeam I did, and then spent an hour talking to someone on the phone, who offered me an engineer next week. not an acceptable level of service
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam No Christmas Eve #StarWars as broadband not working; thanks @SkyHelpTeam
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Gaishey
(@gaishey) reported
from
London, England
@Rob_Harrison_82 @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem
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Scott Mulligan
(@scott_mulligan_) reported
from
Camberwell, England
@Jimmy_flats @Billy__Piper @SkySports I know he’s rattled because he won’t take my bet. He knows I’m good for it, he’s just talking **** by talking about some weird circle
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Justin
(@0nlyJust) reported
@SkyHelpTeam I need to swap my old Sky Q box for a current one that supports HDR. I've tried customer services but the lady I spoke to didn't even know what HDR is? Who can I talk to?
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TTel20
(@TTel20) reported
@SkyHelpTeam could you please help as your bot is useless. I need to speak in writing to a human being
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Kerry Brown
(@MrsKerryBrown) reported
@SkyHelpTeam Internet down in BH7- is this an us problem or you problem? Thank you 👍🏻
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sevs66
(@mgsevs) reported
@Killerkline1 @01Christopherm @SkyUK Should be allowed mate. Most companies state somewhere in their Ts&Cs that if they increase during your contract you have 30 days min to cancel FOC
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Madam Mim
(@Vicabob) reported
@8gzd8k76nM @SkyUK I can't help but notice that you've spent all day fervently tossing insults at people who are not particularly happy with the price increase. I can only assume that you are either (a) a Sky employee (b) a bot or (c) someone who is in much need of a hobby.
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Paul Allen
(@PaulAll01220537) reported
@SkyUK If you can do sky broadband for new customers for £28/month. As an existing customer, why is my sky broadband cist increasing by £4/ month?
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Tamara-Lee Lewis
(@harptamara) reported
@SkyHelpTeam so I can’t get through to anyone on the phone and no one responds on any social media channels for a restriction issue which is YOUR issue?? Bills fully paid, in credit … yet services restricted. Sort it out sky!
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Matt Davis
(@mrdavismfl) reported
@SkyHelpTeam Hi. That didn't answer the question. I read that in the email. I will ask again. Why a 10% price hike 3 months into a newly agreed contract at a given price? Bit of a joke really and not very good customer service frankly.
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Dan Finch
(@DanFinchy3) reported
For anyone following my rant to @SkyHelpTeam there grand idea to fix my Internet that hasn't worked since last Sunday, is for us to pay more money and wait 5 weeks for them to install a whole new system, but leave the line in that is causing the problem. Impressive eh?
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💜 Mic 💕
(@micwilkins66) reported
@SkyHelpTeam hi, I’ve set recording for a few BBC1 progs today and they are failing saying “failed broadcaster issue” is this a known problem?