Sky Outage Report in Biggin Hill, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Biggin Hill, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Biggin Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 07: Problems at Sky
Sky is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Biggin Hill, Greater London, England
The most recent Sky outage reports came from the following cities: London, Swanley, Southwark, Croydon, Wandsworth, Bexleyheath, Catford, Orpington, Dartford, Sutton, Warlingham, Redhill, Blackheath, Banstead and Caterham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Swanley |
Internet | |
| Southwark |
Internet | |
| London |
TV | |
| London |
Internet | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Biggin Hill, England
Latest outage, problems and issue reports in Biggin Hill and nearby locations:
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Lisa Joyce
(@lisajoyce33) reported
from
Camberwell, England
@SkyUK we left virgin to join sky and we have had nothing but hassle, we have used all our mobile data waiting for you to connect us, this is terrible service!
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Bex Mason
(@Becsmas) reported
from
Crayford, England
@SkyUK so you lock my email without telling me, keeping me hanging on 40 minutes to resolve it and then hung up when I complained. You’ve lost me as a TV customer already and at this rate you’re going to lose me as a broadband customer too. #sky #poorservice
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Ian ‘Sledge’ Humphreys
(@elsledge1968) reported
from
Camberwell, England
@SkySports guys, what on earth are you doing with Ramon Calderon on television, this guy is the biggest idiot in Spain and not good for Sky
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K
(@PopMyKola) reported
from
Stone, England
@SkyHelpTeam Seriously, come on! I'm still waiting for a response. This is very poor.
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chris summers
(@ratman97) reported
from
Bromley, England
@SkyHelpTeam my wife has a new iPhone XR. We reset the password last night but she hasn’t been able to log in to her emails and the phone hasn’t downloaded any since 7am this morning. I’ve checked all the settings I can think of. Help!
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craig burston
(@skipratmedia) reported
from
Kidbrooke, England
@LaVallette @bigdannyspencer @SkyUK Virgin had six devices running in skip-rat HQ earlier and they’re shit.
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chris summers
(@ratman97) reported
from
Bromley, England
@SkyHelpTeam @SkyUK just received this. As a “valued “ customer who has been with sky a long time I feel that this should be a free upgrade, not an extra £13 a month plus installation. I already pay sky more than enough, including mobiles and broadband.
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K
(@PopMyKola) reported
from
Stone, England
@SkyUK @SkyHelpTeam we're on to day 3 and still no satellite signal, and still no real assistance from you...
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Sarah Harvey
(@1bigsarah) reported
from
Bexleyheath, England
@SkyHelpTeam Please help! I have an old sky email address that I understand Yahoo now manage but I have been informed I need to contact sky as I have experienced issues with the email account. Password not recognised nor phone number recovery used.
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Louis Houghton
(@Louisblack) reported
from
Wandsworth, England
@virginmedia I phoned up today to find out why I was paying £50 a month for internet when a new customer pays £35. I was basically told to accept it so I think I’ll look at moving to @SkyUK for £27 a month.
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Mark Phillips
(@wondermouse) reported
from
Wandsworth, England
Dear @SkyUK My son and my wife gave you their PAC codes on Sunday. They were told they’d be transferred to #SkyMobile Tuesday. 48 hours on and it's still not working properly. Please HELP!
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Shivz Belle
(@ShivzBelle) reported
from
Merton, England
15yrs I was with @SkyUK @comcast and after just speaking with a top call handler I’ve just been passed through to the most arrogant unhelpful person in the cancellation team! I’m leaving mate! @virginmedia @TalkTalk Loyal customer coming your way! #Telecommunications
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Lisa Joyce
(@lisajoyce33) reported
from
Camberwell, England
@SkyUK can someone help as we are trying for the last 2 months to connect to sky broadband and now the by engineer can’t reach with his ladder!!
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chris summers
(@ratman97) reported
from
Lambeth, England
@SkyHelpTeam Thanks. Have replied. Got the email working on my phone now just need to fix the internet issue at home
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K
(@PopMyKola) reported
from
Stone, England
@SkyHelpTeam @SkyUK I've cancelled my direct debit payments. I dare you to come at me for any bloody payments. You're not getting a damn penny until my signal is back up or I at least actually get some real assistance.
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Frances
(@Frances69992546) reported
from
Bromley, England
@SkyHelpTeam @SkyHelpTeam hi, I wonder if you can help.I have been sent a message to say a sky engineer is visiting me between 8-10 on 16/7. An engineer come out a week ago and solved my issues. I do not need an engineer tomorrow. Can you please cancel this appointment.
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ローーーレンスエヴァンス
(@LawrenceEvans11) reported
from
Bromley, England
@SkyHelpTeam Hello, we've been without internet since Saturday and were told that it would be within three working days, and today we've been told it's five, and that there's no way Sky can get any time frame information from Openreach. Pretty poor service guys...
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john - another IT guy 🇪🇺 🏴 #fbpe
(@jslat53) reported
from
Camberwell, England
@VanGough4 @SkySports @SkySportsRugby I’m ringing to get a deal or cancel - they’re an English not British company
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Lee Donkin
(@LeeDonkin4) reported
from
Lambeth, England
@SkyHelpTeam Law and order. The app doesn't list then in order as you can see but half the series are missing which really doesn't help. Surely someone has the capabilities at sky to run the programmes in order it's so frustrating. It's not just that series it's others too
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Ian Freeman
(@ianfreeman) reported
from
Lambeth, England
@SkyHelpTeam OK thanks. It would be better to address it to us by name rather than "Dear Customer", which is normally a sure sign of a dodgy email. Gmail sent it straight to my junk folder.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Chiruka1🇦🇺🇿🇼🌐
(@SChiruka1) reported
@SkySports Death threats are wrong and should be condemned but also Mike Dean must resign. He had VAR to use but still made a poor decision.
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Michael Lofthouse
(@MichaelLofthou5) reported
@SkySports @Carra23 @GNev2 I’m sure it isn’t ! If only there was some kind of replay system that could help them !!!!
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Simon Cookson
(@simonncookson) reported
from
Tideswell, England
We have no internet! It’s been gone 10 mins ..! @SkyHelpTeam any know issues in SK17?
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EcoBean
(@EcoBean62) reported
@Mr13alls Rather ditch my @SkyUK subscription - more than double the price & absolutely crap programmes
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Dan
(@Altgthr) reported
@KarlaHilton1 @UtdDistrict @SkySports I think giving Greenwood time hade some sense (in part as you say because we didn’t buy a RW) and buying talented youngsters is great, but you also have to buy for the here and now, whilst investing in tomorrow, for sometimes tomorrow never comes.
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Fernanchester United
(@JonathanStauff3) reported
@UtdDistrict @SkySports Why would we believe reports now when they are never right during transfer season.
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Charlotte Baker
(@charlie_baker23) reported
@SkyHelpTeam When everyone is working from home, an outage of 9 hours can have a huge impact - I think Sky needs to revisit its compensation policy. These are not normal times and reliable broadband is essential to allow people to work and get paid.
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SPENCEY7️⃣7️⃣7️⃣
(@spencey777) reported
@SkyHelpTeam hi my broadband keeps dropping out every 15mins is there any issues in my area?
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Garret
(@potatofusbal) reported
@SkyHelpTeam no broadband this morning for us in e7. Have gone through the self-help steps several times to no avail.
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AK
(@fak316) reported
@claumdias @SkyHelpTeam same. we haven't had internet since 10:34am, Monday 8th of Feb. I have spoken with Sky's Broadband help team couple of times and they have finally confirmed that there is an outage affecting local data cabinet operated by @OpenReach. There is no ETA for resolution.