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Sky outages and service status in Biggin Hill, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 2 outage signals in the last 24 hours around Biggin Hill, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 24, 7:45 AM GMT+1.
  • 51% Internet (51%)
  • 30% Wi-fi (30%)
  • 11% TV (11%)
  • 6% Total Blackout (6%)
  • 1% E-mail (1%)
  • 1% Phone (1%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Biggin Hill, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Biggin Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 24: Problems at Sky

Sky is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Biggin Hill, England

The most recent Sky outage reports came from the following cities: Croydon, Southwark, Dartford, Erith, Welling, Wandsworth, Redhill, Tonbridge, Orpington, Sevenoaks, Purley, Caterham, Lewisham, Coldblow, and Bexleyheath.

CityProblem TypeReport Time
Croydon TV 4 hours ago
Southwark Internet 4 hours ago
Southwark Wi-fi 2 days ago
Croydon Wi-fi 2 days ago
Dartford Wi-fi 3 days ago
Southwark Internet 3 days ago

Nearby cities with recent reports

Southwark

5 recent signals

4 hours ago
Croydon

4 recent signals

4 hours ago
Dartford

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Biggin Hill, England

Latest outage, problems and issue reports in Biggin Hill and nearby locations:

  • natalie_h48rec
    🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England

    @SkyHelpTeam Thank you for the response. Could I ask why the engineers are only just working on this? It’s been down for over 24 hours?

  • spencersuckling
    SW London Bus Driver (@spencersuckling) reported from Wandsworth, England

    @KimberleyeLeo why do I never get a response from @SkySports when querying a comment? 🇿🇦 🇰🇪

  • magical_78
    NigelH (@magical_78) reported from Bromley, England

    @SkyHelpTeam hi, we’re due to move out later this month but don’t have our new address yet (we’re renting part of a house with sky already) - is there a way we can use our Sky Q box / viewing card there as we don’t want to cancel given we have 21yrs of history. Thanks

  • kmckeand
    Kate McKeand (@kmckeand) reported from Wandsworth, England

    My @SkyUK broadband just keeps dropping today in SW18 but the app says no issues. Clearly there are???

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    As if moving house without a car isn't stressful enough ..the utter ineptitude of @OpenreachHelp and @SkyUK is astounding. How difficult is it to reconnect a service that was there the day before ? Emails to both CEO with "please do better" sent . Let's see if either read..

  • VialliChelseaFC
    Vialli's Chelsea FC (@VialliChelseaFC) reported from Bromley, England

    Heads drooping down, hardly any communication amongst themselves. For a number of seasons now we’ve lacked leaders on that pitch. As Souness said many times on SkySports & he’s right - which senior players do those youngsters and new signings look up to in that dressing room?

  • MrJohnSeager
    MrJohnSeager (@MrJohnSeager) reported from Croydon, England

    Just seen the details for #skysports and their UK #bundesliga deal - let’s just say it’s a bad one - no 2.30 games due to 3pm uk blanket ban - no 2.Bundesliga games apart from playoffs - no mention of highlights - I have to switch to sky sports something I said I will never do

  • neilclarke3
    Neil ❌🇬🇧 (@neilclarke3) reported from Lambeth, England

    @kaye09 @SkyHelpTeam It has not corrected since the clocks changed on the weekend. I have an older Sky box… I guess they want us to upgrade 🙄🙄 shame to confuse people especially any elderly . They need to address the issue

  • martinjorourke
    Martin O'Rourke (@martinjorourke) reported from Wandsworth, England

    @SkyHelpTeam hi, my phone line has been down for 3 weeks, I've tried everything online to fix it but it's still not working, how can I speak to someone?

  • jessica281815
    Jessica (@jessica281815) reported from Wandsworth, England

    @SkyHelpTeam I find it very disingenuous when you tell people to check if it is an internal issue when really you have turned the internet off, when you are already incredibly expensive. Where is my internet?

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam Unacceptable..once again abdicating and responsibility for q customer

  • AddicksGlenn69
    PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @nufcsean @chrillo1976 @SkySports You're having a laugh! At nearly £6 a pint you won't find many people chucking their beer up in the air for any reason whatsoever. The same crap excuses everytime this subject is brought up. Somebody can sit next to me with scalding hot tea, but I can't sit with a beer. #

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @SkyHelpTeam hi I’m not at home but my dad informed about 2 hours ago that the internet went down and workmen had turned up outside our house cutting wires and destroying the telephone pole nearby. Why has this happened? Would have been nice to have been told work was starting.

  • Tcalamity1
    Tcalamity (@Tcalamity1) reported from Tonbridge, England

    @SkyHelpTeam the service needs much improvement including ways to contact you. My service drops out a great deal daily. I'd hate to count how many times axweek this is. I'm wondering if you will compensate us for my daughter not being able to tutor her students.

  • OpenMindMH
    Rachel (@OpenMindMH) reported from Wandsworth, England

    @SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!

  • LJS111
    Louise S (@LJS111) reported from Lambeth, England

    *******, Geoff. That’s harsh. Maddison should have just walked off. #SkySports

  • Empower2Perform
    Shameema Yousuf (@Empower2Perform) reported from Wandsworth, England

    @SkyHelpTeam not very helpful when a customer support individual says “i’ll call you right back” but never does. One of the reasons I’ve left but I do need to get your equipment back so please get someone to contact me please. Even that returns process Sky couldn’t manage. Thanks

  • ADH_911
    Alex Heath (@ADH_911) reported from Bromley, England

    @SkyHelpTeam are there issues in BR3 for broadband? Have run diagnostic tests and it says no local issues yet all lights are on router correct but apparently cannot find. Also does not appear to be able to run a line test.

  • mariabilici
    cherrypick (@mariabilici) reported from Wandsworth, England

    @SkyHelpTeam any rough estimate on when the Wimbledon outage will be fixed?

  • ryannew93
    Ryan New (@ryannew93) reported from Croydon, England

    I pay for @SkySports and the stream breaks. Illegal streaming would never do this to me

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • eh25_elliegg
    Elli (@eh25_elliegg) reported

    @jammierooroo @SkyUK You have a cooling off period,so cancel contract ASAP

  • Sporthub365
    Quantum (@Sporthub365) reported

    @jammierooroo @SkyUK You can cancel. There is a cooling off period

  • HLD159
    British & Proud (@HLD159) reported

    @jammierooroo @SkyUK Steer clear of @EE twice sky prices and want £300 to terminate contract, new customers offered prices cheaper than #Sky.. its all a rip off

  • SamCosham
    Sam (@SamCosham) reported

    @jammierooroo @SkyUK The same company who demanded they speak to the account holder to cancel a subscription.. yet he was 5ft under in a box in lots of pieces, they didnt seem to grasp that fact.. 😬

  • Carolin73927687
    Caroline (@Carolin73927687) reported

    @jammierooroo @SkyUK I’ve been without broadband for 3 weeks and no closer to getting it turned on. Can’t speak to anyone unless you threaten to cancel @SkyUK the worst service and if I could I’d leave. If it’s not sorted soon I will be

  • Natureryme1
    Nature_CFC 🔅 (@Natureryme1) reported

    "The #Chelsea fans deserve a lot better than they've been served. It's really, really shocking, the way that club is being run, I'm sorry. [The owners] have let everyone down there." — @johncrossmirror via @SkySports

  • ROZAR999
    ROZER (@ROZAR999) reported

    @jammierooroo @SkyUK Cancel it for her cancel it for you . That's crazy money for not much in return

  • blue_lions_1993
    blue sunrise tv (@blue_lions_1993) reported

    "The #Chelsea fans deserve a lot better than they've been served. It's really, really shocking, the way that club is being run, I'm sorry. [The owners] have let everyone down there." (@johncrossmirror via @SkySports

  • haks_e
    haks (@haks_e) reported

    @jammierooroo @SkyUK £170? That's a disgrace, I'm sure she wouldn't even watch 3/4 of the channels. Even £110 a month is steep. The business model is so flawed. They quote you high, you threat to leave they knock it down by at least 30%. No two people are on the same pricing mechanisms.

  • TillTomorow
    In Moyes we trust 🇭🇺 🇭🇺 🇭🇺 🇭🇺 (@TillTomorow) reported

    @jammierooroo @SkyUK Sounds like they are having your pants down too!! I’d get yours cancelled as well as hers!!!