Sky outages and service status in Biggin Hill, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 1 outage signal in the last 24 hours around Biggin Hill, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 18, 11:39 AM GMT+1.
- Internet (40%)
- Wi-fi (27%)
- Phone (13%)
- TV (11%)
- Total Blackout (8%)
- E-mail (2%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Biggin Hill, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Biggin Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 18: Problems at Sky
Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Biggin Hill, England
The most recent Sky outage reports came from the following cities: Southwark, Dartford, Croydon, Swanley, Wandsworth, Bromley, Orpington, Warlingham, Sutton, Purley, Banstead, Halstead, Mitcham, Beckenham, and Coulsdon.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark
|
Internet | 6 hours ago |
|
Dartford
|
Wi-fi | 1 day ago |
|
Croydon
|
Internet | 1 day ago |
|
Dartford
|
Wi-fi | 1 day ago |
|
Dartford
|
Wi-fi | 2 days ago |
|
Dartford
|
Wi-fi | 2 days ago |
Nearby cities with recent reports
11 recent signals
5 recent signals
5 recent signals
3 recent signals
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Biggin Hill, England
Latest outage, problems and issue reports in Biggin Hill and nearby locations:
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Ange Gilly (@angegillis) reported from Lambeth, England@SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??
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Robert Smith (@RobertSSmith66) reported from Sutton at Hone, EnglandQ. What kind of moronic company thinks it enhances customer service by only allowing communication via WhatsApp on a phone? A. @virginmedia! @SkyUK here I come !
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Helen Charlesworth 💙 (@helen0107) reported from Bromley, England@SkyHelpTeam Any issues in the BR5 area with internet? Mine has been off more than on all day!
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Purvee Hetamsaria (@PurveeH) reported from Camberwell, England@SkyHelpTeam @SkyHelpTeam @SkyUK - update on ur poor service is that you need 2 more weeks to fix this issue. And now we have to wait till 8th October without any guaranteed solution. Such a poor service in a time where internet is the most usual thing🙄 #poorcustomerservice
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Laura Bridle she/her (@midwifehippie) reported from Bromley, England@SkyHelpTeam my broadband has been down 3 days now ++ can you help/refund
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Juliet Trew (@AvWeekJuliet) reported from Merton, England@SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband
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Tcalamity (@Tcalamity1) reported from Tonbridge, England@SkyHelpTeam I need my Internet connection as I home educate and have done this for 5years but my connection is so intermittent or goes off for hours. My adult daughter works from home tutoring students and again she ends up losing money because of out broadband service from Sky
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Faye (@flchambers_) reported from Wandsworth, England@SkyHelpTeam We’ve had no internet since 10:30am (Wandsworth). Can you tell us what the issue is and when it’s likely to be back pls? 🙏🏼
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Tcalamity (@Tcalamity1) reported from Tonbridge, England@SkyHelpTeam as usual my Internet is not working. This has been going off 2 to 4 times a day since the big issue in September. No, it's not my broadband, its affecting loads of people across the country. It's a disgusting service considering I've been a customer for over 22 yrs
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Hayden📸 (@hpsescapades) reported from Wandsworth, EnglandHi, @SkyHelpTeam I am having #broadband issues. The connection keeps dropping. Are there any known issues in SW11 1NG area? If not, there is one!
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Ange Gilly (@angegillis) reported from Lambeth, England@SkyHelpTeam I bought a Google mesh system because my wifi is crap in my house. Google are saying my modem needs to be changed into bridge mode. How does one do that? Can someone help please?
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justvickyxox (@justvickyxox) reported from Merton, England@SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.
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Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England@OpenreachHelp I believe @SkyUK are waiting for an update from you as we have no connection date, hence my direct tweet to find out what’s going on. Can you help?
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Steve (@MrMonsterMagic) reported from Redhill, England@SkyHelpTeam is there a problem in RH1 postcode? My internet has been dropping all day.
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Andrea Ellis (@IamAndreaEllis) reported from Bromley, England@SkySports your 🔴 button service isn’t showing the #QPRPNE game? Please help #skysportsfootball
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Simon Scott (@SDScotty74) reported from Leigh, EnglandMorning @SkyHelpTeam can you give me an update on repair of my landline and broadband supply. @OpenreachHelp engineer came yesterday and located problem underground on road outside. I have been given no case number or other contact details. Thank you.
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Ryan New (@ryannew93) reported from Croydon, EnglandI pay for @SkySports and the stream breaks. Illegal streaming would never do this to me
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Silka (@silkskt) reported from Camberwell, England@SkyHelpTeam I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.
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GingerLolz (@LorraineThorn) reported from Merton, EnglandInternet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?
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Martin O'Rourke (@martinjorourke) reported from Wandsworth, England@SkyHelpTeam hi, my phone line has been down for 3 weeks, I've tried everything online to fix it but it's still not working, how can I speak to someone?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Victoria Lee (@VLee2280) reported@SkyHelpTeam 5 phone calls and my bills are still wrong. Can anyone help or direct me to the complaints team please
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JulieH (@eirwenjulia) reported@SkySports what are u doing with this problem re the red button via the tv? Ive had no access for 2 weeks its disgusting 😡😡😡😡
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Andy Conroy (@old_doozer) reported@cxdi55 @skytv @SkyHelpTeam I recently switched to Sky from NOW (owned by Sky) who had offered me a similar choice for their "Powered by Sky" service. Not only did I get it direct from Sky for £27, I also picked up a £105 new customer gift card.
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ArseF1 (@F1Arsenil) reported@cxdi55 @skytv @SkyHelpTeam Virgin are no different! Mine went from 36 to 66 on same plan if I renewed. New customer gets it for 33! Just cancel and open a new contract
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Tech Biscuit (@techbikkie) reported@SkySports coverage of championship is awful. Dreadful commentators and they put a league one game as main event. Hope they lose rights at some point #pnefc
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Just D. (@DuggyStand) reportedNice to see @virginmedia issues with @SkySports + are still not resolved. Absolutely useless... Hope you are gonna knock some money off my bill.
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(tez7n2) (@MickeyDN7) reportedHey @virginmedia and @SkySports do you want to give people a heads up about this weekend RED button matches not ******* working again while taking millions of pounds out of people's bank accounts for ******* **** service ? #Virgin #RedButton #Football
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Mark Carder (@Sparky_1968) reported@cxdi55 @skytv @SkyHelpTeam Hate the way companies treat loyal customers over new customers. It’s disgusting and no encouragement to stay
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The Student (@WHU_Len) reported@cxdi55 @skytv @SkyHelpTeam So just cancel and sign back up
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Emry's Toy Soldier (@EmrysToySoldier) reported@cxdi55 @skytv @SkyHelpTeam Can't wait for my renewal to come end of the year, leaving instantly save me as I can then cancel bbc licence too. Plus there customer service is dire now.