Sky Outage Report in Biggin Hill, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Biggin Hill, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Biggin Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at Sky
Sky is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Biggin Hill, Greater London, England
The most recent Sky outage reports came from the following cities: London, Croydon, Southwark, Wandsworth, Fulham, Redhill, Thornton Heath, Reigate, Horley, Dartford, Sutton, Purley, Coldblow, Swanley and Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Biggin Hill, England
Latest outage, problems and issue reports in Biggin Hill and nearby locations:
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Rana Rahman
(@ranaraptor) reported
from
Wandsworth, England
@SkyUK I’m trying to reach you by phone but it’s impossible. I need support for my faulty sky q box. Thanks
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@emma_wheatley @SkyUK That's so unsafe! I hope you manage to get a solution as if it's anything like ours you can barely have 2 people online at the same time.
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Simon Fisher
(@si_fi) reported
from
Bromley, England
@SkyHelpTeam anyone there? I need help with a non functional TV subscription.
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Belinda Moore
(@BelsMoore) reported
from
Merton, England
@SkyHelpTeam Don’t understand. Engineer has arrive but says not allowed in the house bit you sent me a video yesterday explaining how to have a visit safely. Router/Sky Q mini box problem. Waited 10 days for engineer. Family of 6 inc 4 kids off school. Need Sky to work!
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
Bromley, England
@thealmightyquin @SkySports Same against Man City - 3-0 down at half time and no changes. Frustrating to be honest
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Lisa Woodman
(@Lewoodman) reported
from
Merton, England
@SkyHelpTeam @Jimmy74923391 London in general I agree with, I’m Morden and it’s been severely cutting and I upgraded to superfast a few months ago! All trouble shooting tried. Sky needs to now investigate.
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
Bromley, England
@thealmightyquin @SkySports I think we have a lot of possession, slow build up play but no real end product....
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
@SkyHelpTeam broadband down again!! #skybroadband
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I’m sorry but your customer service is terrible. Surly making your customers wait over 20 min as a minimum each time they need to speak to someone is not right! Why can’t you invest in more staff to cut wait times? You charge people enough for your services.
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Paula hammond
(@Paulaha21043676) reported
from
Lambeth, England
@SkyHelpTeam I was just wondering if you could help me.i have had a land line phone.for 2 months now but I have not received my land line telephone number. Thank you
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Ollie Jeffery
(@JefferyOllie) reported
from
Redhill, England
@SkyUK because we are with @virginmedia who are the worst Internet provider on the planet my daughter is eating into her mobile data. Do you have any offers for year 10 Students to help them with data. Thank You
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
@SkyHelpTeam trying to cancel subscription but it’s impossible, 40 mins on hold, chat is busy and can’t email please advise
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Kypros Michael🔰🇬🇷🇨🇾
(@kypros_michael) reported
from
Croydon, England
@SkyHelpTeam are there any broadband issues in the SW16 area? Internet has been down for 2.5 hours now
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PJ
(@LondonNIrish) reported
from
Wandsworth, England
@SkyHelpTeam hi. I have recently moved home and transferred my BB. However the router still hasn’t arrived. Can someone pls help? Thanks
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Claire Foster FCIPR 💙
(@claireleonePR) reported
from
Camberwell, England
@SkyHelpTeam hi, is there still a broadband problem in se21? I have had intermittent connections every couple of minutes since Friday. I can’t work, I’ve used all my phone data, not enough connection for Netflix or Disney Plus. Can you help please? Thank you
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk
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Stanley Motown
(@stanleymotown) reported
from
London, England
@SkyHelpTeam No, streaming to my TV, phone has two bars WiFi signal, TV has no internet connection - 6ft away, check internet settings on TV tells me it’s connected then not then is then not
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@emma_wheatley @SkyUK Ours is exactly the same. Super slow and their solution is to upgrade to SkyQ... except we can't get fibre here and only have 1 tv so zero benefit.
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CabbieOO7 🇬🇧
(@CabbieOO7) reported
from
London, England
@SkyHelpTeam Think the best option is to move to another provider as 12 months of Sky has been terrible
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam my internet is still intermittently not working right. I waited on hold for 45 min this week, when I finally got through I got cut off after 5 min and the lady never even called me back! Your customer service is very poor. 😡
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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soph v. 9669
(@sophb66) reported
@SkyHelpTeam Or just sort out your signal! It’s 2022 and I have paid you thousands the past 18 years! We have two rumbles of thunder 25 miles away and your signal goes down!
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Toon161070 🇧🇷
(@Toon161070) reported
@GNev2 @SkySports Haven’t watched sky since 2007. Never missed it one bit.
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Mark Harrison
(@MarkBHarrison1) reported
@pitbull1919 @SkySports Never gonna happen because nobody (or very few people) would pay a lot of money to watch the pile of **** they serve up. And I don't give a **** who that offends it's shite.
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Refs Dad - Photos - Peter Shipton
(@shipton1975) reported
@SkyUK how can @BTOpenreach1 cancel a line fault inspection visit without communicating with you or the customer. Shocking customer service from both parties, line has been down 5days with no confirmation of when it's even going to be looked at. Poor communication from both.
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Pete.🎶Ratamahatta 🎶⚽️🔥🎸🕶🎶 🎷🎹🎶🍻
(@BadgeSmiley) reported
@MarkBHarrison1 @pitbull1919 @SkySports ******** was saying on talksport before womens euros that if you don’t like woman’s football you don’t know anything about football? Trying to shame and force folk into watching a poor product.👎
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chris whittart
(@fatwhit5) reported
@SkySports Ref gets away Scott free for a major **** up AGAIN
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Nick Brennan
(@nbren007) reported
Appalling service from @SkyUK wouldn’t allow me to exercise my right to cancel my upgrade to FTTP within 31days and go back to my original package with entering into a new 18month contract so they have cut me off entirely. Need a new provider Asap.
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🌈Toby Neal says Join a Union
(@cllrtobyneal) reported
from
Nottinghamshire, England
@SkyHelpTeam I was trying to unsubscribe from a service. However I was put through to technical support and they said I would need to be transferred. I was and 45 mins later was disconnected.
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🏆🏆🏆Kully Singh🏆🏆🏆
(@kully5ingh) reported
@piersmorgan Funny you haven’t commented about Tyler comparing Hillsborough incident to Hooliganism! Souness makes a tongue in cheek comment and is vilified whereas Tyler makes an offensive comment and nothing said! @SkySports make it make sense?
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Marion x
(@Mazzamaid) reported
@SkyUK We've had problems over last 24hours connecting to internet. Wi-fi not existent. Problems in Telford TF2 area please?