Sky

Sky Outage Report in Biggin Hill, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Biggin Hill, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Biggin Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Biggin Hill, Greater London, England 01/17/2026 09:55

January 17: Problems at Sky

Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Biggin Hill, Greater London, England

The most recent Sky outage reports came from the following cities: London, Southwark, Croydon, Sevenoaks, Sidcup, Grays, Welling, Wandsworth, Redhill, Bexleyheath, Erith, Orpington, Beckenham, Horley and Sutton.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Biggin Hill, England

Latest outage, problems and issue reports in Biggin Hill and nearby locations:

  • THEWHITLAM THEWHITLAM (@THEWHITLAM) reported from Lambeth, England

    @SkySports the commentators keep apologising for bad language we might hear. But the ‘offenders’ are the managers and subs etc. Why not just tell them beforehand to try to stop swearing ?

  • adam_mcclelland Adam McClelland (@adam_mcclelland) reported from Croydon, England

    @SkyUK told engineer would call an hour before arriving and now told (after no phone call) that it is a customer no show as he visited abd didn’t call. Now need to wait two weeks and take another day off work!! Terrible service!!

  • djwisednb DJ Wise (@djwisednb) reported from Wandsworth, England

    Who’s this commentator on @SkySports he is so ******* bias if kenny dalglish had a **** his ******* head would pop out his backside Damn please make it less obvious

  • tattooedchef87 tristan downes (@tattooedchef87) reported from Crayford, England

    @SkyUK you are the worst internet providers i live in Bexleyheath. the box never works the internet constantly not working and you charge nearly 150 a month for what you dont answer or are helpful in your call helpline your a joke of a service furious cant even get work done

  • happydogplumb Happy Dog Plumbing (@happydogplumb) reported from Wandsworth, England

    @SkyHelpTeam URGENT: our broadband is playing up, wifi not working and intermittent Ethernet connection. Have tried tests and help online but no joy. We are key workers and working from home so need internet to communicate with customers - please help

  • MichelleMid Michelle 🖤 (@MichelleMid) reported from Wandsworth, England

    @SkyHelpTeam I had new WiFi/sky q/router installed today. Now Dyson and Sonos products aren’t reconnecting to the WiFi - the WiFi is otherwise working. Could it be a router problem? Thanks.

  • CllrGraySW Catherine Gray (@CllrGraySW) reported from Sutton at Hone, England

    @SkyHelpTeam My old Sky Q remote stopped responding, so you sent me a new one. I can’t get the new one to work. The ? button makes the red light come on, but that is it and reset etc hasn’t worked. How do I fix this please?

  • alffletch Alfie 🦅 (@alffletch) reported from Bromley, England

    @Beulah12 @SkySports Sky sports have come a long way tbf would’ve never talked about something like that a while ago

  • Hammers71 Gary Mitchell (@Hammers71) reported from Bexleyheath, England

    @SkyUK No satellite signal as of 6am I this morning and we’ve gotta wait 11 days for an engineer to come & fix the problem ?!! - wasn’t expecting that !

  • caz_anda 🐼 Ms Panda 🐼 (@caz_anda) reported from Camberwell, England

    @SkyUK whats going with your broadband its been awful since Friday

  • KrisIngham1 Kris Ingham (@KrisIngham1) reported from Wandsworth, England

    Poor multi-game coverage by @SkySports. Everybody’s tuned into @bet365 to keep up with the goals

  • Shed4Ever Shed4Ever (@Shed4Ever) reported from Wandsworth, England

    @SkyHelpTeam having issues with my phone line no dail tone and your system checks say it’s all ok Engineer booked I have had no update

  • Shed4Ever Shed4Ever (@Shed4Ever) reported from Wandsworth, England

    @SkyHelpTeam funny how my neighbors have the same problem call there provider and it’s fixed next day I told you lot yesterday guess what not fixed you haven’t even been to the box at my address just want to run line test

  • TommBrownn Tom Brown (@TommBrownn) reported from Wandsworth, England

    @SkyHelpTeam hi guys - trying to watch ITV opening show that was on this morning but says I don’t have required subscription however I have ultimate on demand. Never had this issue before - have tried turning off mains and back on. Can you help pls

  • Land_Captain Edward Clibbens (@Land_Captain) reported from London, England

    @beerbirrabier @SkyUK The very worst. It’s great on the Xbox though, weirdly.

  • Shed4Ever Shed4Ever (@Shed4Ever) reported from Wandsworth, England

    @SkyHelpTeam very disappointed with sky never had a problem with them now I have a problem there ******* me about my phone line has been knocked off on the box on my landing I told them this but yet you want to run a line test that of course will fail

  • Barbara4003 Barbara Poole ⚽🦅 (@Barbara4003) reported from Croydon, England

    I thought I’d tuned into the Palace v Spurs channel but I’m obviously stupid and chosen the wrong one @SkySports We’re not interested in Man Utd or Leicester

  • ChristianRad Christian Radnedge (@ChristianRad) reported from Eltham, England

    WTF @SkySports, I don't want to hear more from Jamie Redknapp I want to hear more from the manager of my team - even if it is Jose Mourinho... #TOTEVE #COYS

  • GraemeF55 Graeme (@GraemeF55) reported from London, England

    @SkyHelpTeam is there anyone on hand to try and solve an issue with my broadband?

  • SamiSumner Sami Sumner (@SamiSumner) reported from Croydon, England

    Hey @SkySportsPL @SkySports on the Sky Sports PL channel, there seems to be two sets of audio commentary at the same time...like we can hear another channel or broadcaster’s commentary as well as yours...please fix this it’s so annoying! #WOLARS #Wolves #Arsenal

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • JC091011 Jen (@JC091011) reported

    @SkyHelpTeam when will the broad band issue in DY6 be fixed please? Went off at 8 last night and still not on line checker shows the fault. I can’t work from home and I’m supposed to be!!!

  • paul180uk Paul (@paul180uk) reported

    @jrewillis @SkyHelpTeam Another in DY2 that's been down since roughly 9 last night. Come on sky sort it out. 😐

  • aimxeprice aimee (@aimxeprice) reported

    @SkyHelpTeam @JonElli82112218 It’s down for my too and I’m DY6 I don’t think it’s specifically his internet it down for everyone in the area and has been since 9pm last night when is it going to be back on??

  • bonitobunny kirsty thornton (@bonitobunny) reported

    @jrewillis @SkyHelpTeam Yep DY2 down, I fully regret changing to sky broadband... terrible service

  • AkatsukiNug AkatsukiNug (@AkatsukiNug) reported

    @SkyHelpTeam @halimak59649358 Everyone’s internet is down in the DY area don’t you know when it will be fixed it’s been down for 12 hours

  • Hannah15197683 Hannah (@Hannah15197683) reported

    @SkyHelpTeam Internet been down since last night in brierly hill. The test services says no issues but several neighbours is down also. When will this be fixed?!

  • chelseaw_24 Chelsea (@chelseaw_24) reported

    @SkyHelpTeam hi! The internet has been down since 9pm last night (area is DY2) do you know when it will be back up and running? My sister had a weird phone call from someone saying they were from Sky - she asked my sister to download the “Team Viewer” app, what’s all that about?

  • danreyner Danny Reyner (@danreyner) reported

    @halimak59649358 @jrewillis @SkyHelpTeam Exactly the same, I’m from DY2 no internet and the help section is a joke.

  • mflteach20 HS (@mflteach20) reported

    @SkyHelpTeam I am trying to rearrange installation date to a weekend but need to organise for special heights team which isn't an option online? Please help!

  • MarkKnapman Mark Knapman (@MarkKnapman) reported

    @SkyHelpTeam hi. I can see you’ve had lots of queries with no response for 12 hours. So if you’re not planning on giving everyone an update on the outage in DY8 and surrounding area can you let me know the exit fee for when I move to @bt_uk please?