Sky Outage Report in Biggin Hill, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Biggin Hill, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Biggin Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Biggin Hill, Greater London, England
The most recent Sky outage reports came from the following cities: Southwark, London, Thornton Heath, Croydon, Reigate, Redhill, Horley, Dartford, Sutton, Purley, Coldblow, Wandsworth, Fulham, Swanley and Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Southwark |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Biggin Hill, England
Latest outage, problems and issue reports in Biggin Hill and nearby locations:
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chris summers
(@ratman97) reported
from
Lambeth, England
@SkyHelpTeam Thanks. Have replied. Got the email working on my phone now just need to fix the internet issue at home
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Ian Freeman
(@ianfreeman) reported
from
Lambeth, England
@SkyHelpTeam OK thanks. It would be better to address it to us by name rather than "Dear Customer", which is normally a sure sign of a dodgy email. Gmail sent it straight to my junk folder.
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James Freund
(@jayfreund) reported
from
London, England
@SkyHelpTeam not happy this morn , awaiting a visit to fix a sky q box, between 8-12.30 , had to ring customer services to be informed it will be between 12.30 and 2.30. My partner was supposed to be in work at 1!!!!!
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john - another IT guy 🇪🇺 🏴 #fbpe
(@jslat53) reported
from
Camberwell, England
@VanGough4 @SkySports @SkySportsRugby I’m ringing to get a deal or cancel - they’re an English not British company
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@SkyHelpTeam please explain why my new sky internet has stopped working less than a week after being installed. All I get of your customer service is sorry and refusing to send anyone out to look. Not impressed and seriously thinking of leaving after years. #sky
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Shivz Belle
(@ShivzBelle) reported
from
Merton, England
15yrs I was with @SkyUK @comcast and after just speaking with a top call handler I’ve just been passed through to the most arrogant unhelpful person in the cancellation team! I’m leaving mate! @virginmedia @TalkTalk Loyal customer coming your way! #Telecommunications
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Lee Donkin
(@LeeDonkin4) reported
from
Lambeth, England
@SkyHelpTeam Law and order. The app doesn't list then in order as you can see but half the series are missing which really doesn't help. Surely someone has the capabilities at sky to run the programmes in order it's so frustrating. It's not just that series it's others too
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Eleanor Moss
(@lnrmoss) reported
from
Eltham, England
@SkyUK should call their @Channel4 on demand service Some4 not #All4! I wanted to watch the pet food factory programme on the telly not my iphone 😫😫😫😫
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Nity Tripathi
(@tripathi_nity) reported
from
London, England
Recently installed SKY Q and it has been a nightmare. called 3 times reporting technical issues & the customer service team has been awful. Hours wasted on the phone with them and they refuse to even arrange a call back ... #disappointed @SkyUK @SkyHelpTeam @MoneyTelegraph
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Sarah Harvey
(@1bigsarah) reported
from
Bexleyheath, England
@SkyHelpTeam Please help! I have an old sky email address that I understand Yahoo now manage but I have been informed I need to contact sky as I have experienced issues with the email account. Password not recognised nor phone number recovery used.
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MrJohnSeager
(@MrJohnSeager) reported
from
Bromley, England
This not a good idea @JimWhite and @SkySportsNews @SkySports @SkyFootball a count down to a club possible demise like transfer deadline day - shame on you all
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chris summers
(@ratman97) reported
from
Bromley, England
@SkyHelpTeam @SkyUK just received this. As a “valued “ customer who has been with sky a long time I feel that this should be a free upgrade, not an extra £13 a month plus installation. I already pay sky more than enough, including mobiles and broadband.
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Mark Phillips
(@wondermouse) reported
from
Wandsworth, England
Dear @SkyUK My son and my wife gave you their PAC codes on Sunday. They were told they’d be transferred to #SkyMobile Tuesday. 48 hours on and it's still not working properly. Please HELP!
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James Freund
(@jayfreund) reported
from
London, England
@SkyHelpTeam could you please contact me regarding a visit and your disgusting and rude customer service agent that I spoke to this morn
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Ian ‘Sledge’ Humphreys
(@elsledge1968) reported
from
Camberwell, England
@SkySports guys, what on earth are you doing with Ramon Calderon on television, this guy is the biggest idiot in Spain and not good for Sky
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Louis Houghton
(@Louisblack) reported
from
Wandsworth, England
@virginmedia I phoned up today to find out why I was paying £50 a month for internet when a new customer pays £35. I was basically told to accept it so I think I’ll look at moving to @SkyUK for £27 a month.
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craig burston
(@skipratmedia) reported
from
Kidbrooke, England
@LaVallette @bigdannyspencer @SkyUK Virgin had six devices running in skip-rat HQ earlier and they’re shit.
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sarah guerra
(@equalitywarrior) reported
from
Wandsworth, England
@SkyHelpTeam Everyday we turn it on and it says no signal so we have to turn it off and on again to get it to work
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Bex Mason
(@Becsmas) reported
from
Crayford, England
@SkyUK so you lock my email without telling me, keeping me hanging on 40 minutes to resolve it and then hung up when I complained. You’ve lost me as a TV customer already and at this rate you’re going to lose me as a broadband customer too. #sky #poorservice
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Alex Davies
(@AlexDavies1234) reported
from
Lambeth, England
*******. Less shame than Liverpool @SkySports.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kirstin Parkinson
(@kirstinParkins1) reported
@SkyHelpTeam is there an outage in Newcastle ?
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Set fire To Flame
(@flame_set) reported
@Borisreplaceme1 @MichaelBensonn @SkySports Usyk will literally not understand what fury is saying and as such will not give a ****.
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Tracy Cooper
(@traccooper) reported
@SkyUK can I downgrade my subscription without hanging on a phone line that is never answered
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Les
(@lftodd2000) reported
@SkyHelpTeam thanks for not recording the whole SA vs Australia rugby game on Sky sports in Sky Q. Dismal service for something that costs quite a bit.
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soph v. 9669
(@sophb66) reported
Nice to be ignored by @SkyHelpTeam I al only a customer of 18 years….
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Doug Stephen
(@paperboy5982) reported
@SkyUK Wife was scammed out of nearly £50 on an 11 minute phone call and all I get is sorry, nothing we can do to help. I will not be renewing the phone contract with you and will NEVER get another phone from Sky. Joke of a service when I've been with Sky for over 20 years.
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BEPPA בבל בפה 🅥
(@beppatweets) reported
@AdamFry49259913 @Scrats_Nuts @GrouchoMarx79 But yes, as a pundit, at analysing a game of football - yes. Go and look up her punditry when she was at SkySports She has a degree in journalism and Broadcasting - and trained tv presenter and pundit Your issue is that she’s got a working class accent With time she’ll improve
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Sarah Burt
(@Sarahsimbacat) reported
@SkyHelpTeam Well I did that….. again no one takes responsibility! This is between you sKy and your agent DPD. This shouldn’t be my problem…. I am paying for a phone that can’t be delivered until you investigate… no supervisor able to speak to me.
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Jack_
(@Jack0182748) reported
@virginmedia In the last 2 weeks I've had issues watching boxing (ppv), bt sport and skysports (not just me either, so it's a virgin issue) plus numerous issues with WiFi. Called as you suggested and whilst being 'transferred' I've been cut off! Please can someone contact me asap
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Tom Carter
(@TCarter66208) reported
@yana1867 @SkySports Coverage of sport has gone down the drain too Vs a few years ago