Sky Outage Report in Biggin Hill, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Biggin Hill, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Biggin Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (61%)
-
TV (15%)
-
Wi-fi (13%)
-
Total Blackout (6%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Biggin Hill, Greater London, England
The most recent Sky outage reports came from the following cities: London, Fulham, Southwark, Croydon, Redhill, Thornton Heath, Reigate, Horley, Dartford, Sutton, Purley, Coldblow, Wandsworth, Swanley and Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| TV | ||
| TV | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Biggin Hill, England
Latest outage, problems and issue reports in Biggin Hill and nearby locations:
-
Richard Howle
(@richardhowle) reported
from
Bromley, England
@SkyHelpTeam Ok. This just goes to the help pages on the website, which as I explained before I have already looked at. If the only way to get an email is by making a complaint. I would like to make a complaint about your help pages. Please send me details of how I do that.
-
Glebe Football Club
(@glebefootball) reported
from
Bromley, England
I’ve just come off the phone to @SkySports and @btsport both companies are not charging rental to sports clubs from 15/3/30 a real help @KentishFootie @SCEFLeague
-
Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
-
🧑🏿🦼Ash Patel🧑🏿🦼
(@Ashishpatel1972) reported
from
Croydon, England
@harispurs82 @SkyHelpTeam @virginmedia Hence my point initially being Brandon owns a fraction of VM I don’t see them doing what Sky have done for for their customers. @skytv are far better for customer service.
-
Craig Harden
(@Craigtharden) reported
from
Grays, England
If any more sports are cancelled #skysports may have to be suspended as they will have nothing to show. Which then raises the question will #sky credit its subscribers for not being able to offer a service
-
Josh 🏴
(@JoshhhUTC) reported
from
Bromley, England
@SkyUK my internet signal is so bad that I have to use my own data... it’s ridiculous.
-
Richard Lines
(@RichLines) reported
from
Sutton at Hone, England
@DCMS @Ofcom what's being done about sky keeping u on hold for over an hour to cancel @SkySports subscriptions. @sky should be made to allow u to give your notice online,not hope u will hang up before they answer.Or as good will gesture,suspend payments for service not providing
-
DJ Wise
(@djwisednb) reported
from
Wandsworth, England
Had #skyq for 4 months now , it has frozen everyday 2-3 times a day, ive rebooted it updated the software and taken it back to factory settings @SkyUK this shit is costing me £140 per month I’m going to cancel my subscription and throw the box out the window unless you help me
-
Matt Angelo
(@matt_angelo_84) reported
from
Bromley, England
@NickDixonITV @MartinSLewis @SkyHelpTeam That’s my problem. Stop it matt they say... think about yourself they say...
-
Ludovica Orlando
(@LudoOrlando) reported
from
Lambeth, England
@SkyHelpTeam All down in Lambeth too!
-
Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
Was just about to leave @SkyUK as the broadband was too slow. They upgraded me to superfast broadband which should have been done by today and they have now advised that it will be another week. Great way to treat your customers #angry #skybroadband
-
Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK This is not helpful. The outage periods are increasing and your phone lines (like all other times) are going unanswered. More than ever, people require contact with the outside world - sort it out!
-
Gary Russell
(@gjrrox) reported
from
Bromley, England
@ashby44 @SkyUK @SkyHelpTeam I believe you can mate & of cause I will look into it , once again tho it’s the customer doing the heavy lifting. I don’t mind sky using my money for other services e.g movies.
-
Kieran Shew
(@shoeburger) reported
from
Merton, England
@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
-
Andrew Erskine
(@erskineandrew) reported
from
Sevenoaks, England
For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.
-
Brian Williams
(@SmashBri) reported
from
Croydon, England
@ChrisMcHardy19 @SkySports @skytv Fill in the Customer Complaints Form on their website. Will at least show you’ve tried cancelling and they’ll have a note of it.
-
David Collins
(@MrDavidJCollins) reported
from
Camberwell, England
@SkyUK Stopping customers from cancelling sport’s subscription by not allowing u 2 cancel online and having to wait over an hour to speak to a member of staff, so u give up..disgusting
-
Lee Brady
(@bradylady1986) reported
from
Merton, England
@SkyUK what rubbish. Attempting to cancel my subscription after years of poor TV signal and get the recorded message ‘we’re closed. Please call back between 8:30am and 8:00pm’... note that the time for this was at 7:50pm.
-
Matt Angelo
(@matt_angelo_84) reported
from
Bromley, England
@DakersL @MartinSLewis @SkyHelpTeam Login to your sky account and got to subscription. Should be listed there 👍🏼
-
John Porritt
(@porridge77) reported
from
London, England
@DrPoults @SkyUK @SkyFootball Hi, I used this number 08001512747 it’s automated. When prompted tell them you want to cancel sky sports. They give you the option to pause. Took me five mins. Good luck.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Holly🐶🏴🇬🇧🇺🇦
(@hollymaltese) reported
@SkyHelpTeam What you should be doing is replying with an explanation on the thread that was created weeks ago on your forum Why it’s taking so long/ what the issues are etc.. Incidentally the problem is not solved,so please remove that from the thread @SkyHelpTeam
-
CymruChris 🏴🏴🏴
(@Chrisherbert196) reported
@SkyHelpTeam Live chat not working bit like my broadband I have emailed
-
DJ Project Allen
(@DjProjectAllen) reported
@SkyHelpTeam So i have no signal in the village and you magically want me to phone someone
-
Holly🐶🏴🇬🇧🇺🇦
(@hollymaltese) reported
@jamessbond20 @SkyUK We have issues with SKyQ too lots of tv progs not stacking in serieslink When they are stacking they are out of order thumbnails missing just blank screens There is a thread which is live on their forum-marked as it been solved it’s isn’t, & they know it. Awful from them
-
Michelle Hedley 💙
(@Shelle02) reported
@SkyHelpTeam Can you not just rewind the latest update or whatever caused the issue? Thats been done before so why not now?
-
Richard Lawes
(@RichardLawes) reported
@SkyHelpTeam Why isn't Sky News available in HD on @freesat_tv ? The SD picture is awful!
-
David Fox
(@killiefan1460) reported
@SkyHelpTeam Hi, my 4g signal has been extremely slow all day, I have just checked and am getting only 650 kbps. Can you help please.
-
Mark Hankin
(@8gzd8k76nM) reported
@LondonaLozzy @SkyHelpTeam Thats an external engineer thats been booked (as the system detected the fault is outside your house and therefore no internal appointment day/time is booked). 2-5 working days for a fox meaning it’ll probably be tomorrow or the fay after baring any unexpected issues
-
Ginette Stride
(@NettyStride) reported
@SkyHelpTeam So why did your colleague put me on to message, which I have waited in the queue for 3 hours! As a diamond vip customer I’m not happy
-
DJ Project Allen
(@DjProjectAllen) reported
@SkyHelpTeam Why it’s not it’s me having the issue it’s the 1000 people who live here I don’t know there passwords so fix the full isssue and not just mine