Sky

Sky Outage Report in Biggin Hill, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Biggin Hill, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Biggin Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Biggin Hill, Greater London, England 11/26/2025 09:55

November 26: Problems at Sky

Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Biggin Hill, Greater London, England

The most recent Sky outage reports came from the following cities: London, Southwark, Croydon, Thornton Heath, Reigate, Redhill, Horley, Dartford, Sutton, Purley, Coldblow, Wandsworth, Fulham, Swanley and Bexleyheath.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon E-mail
United KingdomSouthwark Wi-fi
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomCroydon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Biggin Hill, England

Latest outage, problems and issue reports in Biggin Hill and nearby locations:

  • MrMoosee Gareth Millar (@MrMoosee) reported from Bexleyheath, England

    @SkyUK can’t call you, because you’ve reduced your call centre can’t message you, because you don’t have live chat, DPD have returned new Sky Q Box because they tried to deliver, I was at work? How can I contact someone and not get stuck in a loop of FAQ’s and automated help?

  • PipPerry1 Pip Perry (@PipPerry1) reported from Sutton at Hone, England

    Come on @SkyUK impossible to speak to an actual person & when you do they assure they will help and say I’m just transferring you to confirm & you hold for 27 minutes 4th attempt to sort out my bill since May .. #notgoodenough

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @SkyHelpTeam guys what update was sent out over night. I'm getting This screen does not support HDCP try reconnecting your HDMI cable. Sky appears for a split second then same blue screen

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    Bloody hell @SkyUK your broadband is ****! I’ve had intermittent connection since April, a broadband and tv visit and it’s still crap... quick enough to take my £100 a month though huh!! Can’t call or contact you either #pissedoff @SkyHelpTeam

  • ochapman oliver chapman (@ochapman) reported from Bromley, England

    Hi @skyuk - is there a way of contacting someone at Sky with a broadband issue which can't be fixed online and no calls are being taken? Thanks

  • markycatton mArk of the Covenant (@markycatton) reported from Sutton at Hone, England

    Why does your downloadable content change availability on a daily basis @Virgin. Really is poor service and one of the many reasons I won’t move form @SkyUK

  • lacaladel Del Vincent (@lacaladel) reported from Banstead, England

    @SkySports Needs to re capture his England form not a bad signing though a squad player 👍

  • hines_stephen Stephen Hines (@hines_stephen) reported from Lambeth, England

    Yet again it seems @OpenreachHelp and @SkyHelpTeam are blaming each other for my broadband problems... This has been going on since May, and i think I am entitled to some answers...

  • adjemal Aydin Djemal (@adjemal) reported from Bromley, England

    @SelenDjemal @SkyUK Ask for your complaint to go MD level they have to pass it onto them.

  • jordswbu Jordan Davies (@jordswbu) reported from Sevenoaks, England

    @SkySports ******* hell what a bunch of sad goons in these comments having an issue with players taking a knee 🥱

  • sarahMwasHudson Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    @SkyUK want to sign up to your tv and broadband package as I’ve moved was a long standing virgin customer ... but it seems you don’t want new business saying I’m an existing customer (which I’m not) and no response on multiple messages on FB and chat won’t load ...

  • CIPerrin Chris Perrin (@CIPerrin) reported from Camberwell, England

    @SkyUK Internet down in SE22 for 4 hours. Your site says there is an issue locally? Any update?? @ThreeUK 4g and 5g constantly dropping out in the area too??

  • goodwinrose Leyla Goodwin-Rose (@goodwinrose) reported from Bromley, England

    @SkyHelpTeam what are we supposed to do if we have an issue before 8.30am. My husband has to start work at 7am and he can’t get logged in as we can not get an internet service . Since we joined Sky broadband we have had nothing but issues and it’s so frustrating .

  • niche27 Nick Beckingham (@niche27) reported from Bromley, England

    @SkyHelpTeam hello my broadband has been down since 7am and my app says there’s an outage but I desperately need to work and I have no idea what is going on. Please advise ASAP it’s been 4 hours

  • Jamiecpfc Jamie (@Jamiecpfc) reported from Sutton at Hone, England

    @SkyHelpTeam shocking service today from sky. Can’t even speak with someone to resolve. #shambles

  • ochapman oliver chapman (@ochapman) reported from Bromley, England

    Hi @SkyHelpTeam Hi - is there a way of contacting someone at Sky with a broadband issue which can't be fixed online and no calls are being taken? Thanks

  • jaypayneuk Anfield South ⭐️⭐️⭐️⭐️⭐️⭐️ (@jaypayneuk) reported from Bromley, England

    @SkyHelpTeam hi. I am having broadband problems today and can’t call your service centre as you’re running a reduced help team. How do I contact you and get help?

  • KarenA_69 Karen Alford (@KarenA_69) reported from Whyteleafe, England

    Please help @SkyUK @skytv these calls that I’ve reported to you are still coming through to me. They are saying they are sky how can I block them ..

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @SkyHelpTeam Please I have done all this before, I’ve had broadband guy out and a TV woman out and there’s still issues. For 4 months now and still £100 you take from me with no resolution.

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @SkyHelpTeam You know that was 13 hours ago. I'm a Q customer. I've resolved it by unplugging the Q box left it an hour plugged it back in. So while I appreciate the reply 13 hours is of little help

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • nxtaleigh natalie 🕊 (@nxtaleigh) reported

    ngl @SkyHelpTeam probably having the worst service I have ever had on your phone lines today 🥴 broadband cancelled without my consent, an hour on the phone speaking to one guy to set up a new contract, to be redirected to another guy to be given a more expensive contract 👌

  • aquarius16th Neil Walley💙🇺🇦 (@aquarius16th) reported

    @DarenHoadley @virginmedia @SkyHelpTeam Same issue here & the cricket has started!!

  • martynrolly Martyn_Rolly (@martynrolly) reported

    @JMACL1673 @virginmedia @SkyHelpTeam Bad news, will have to put radio on

  • eld3nlrd (@eld3nlrd) reported

    @oof12345678902 @SirDunya24 @SkySports He’s not gonna **** you lil bro he’s into kids

  • hanaglaschu ĤΛИΛ ßΛŦΛ (@hanaglaschu) reported

    @SkyHelpTeam Hi, we just had a sky router installed and realised that the engineer took the old one belonging to BT. I want it back ASAP as I need to return it! Please help! I am very upset. Is this the norm??

  • MK6074158551841 M K (@MK6074158551841) reported

    Sky broadband totally down in Blanchardstown since last night @sky @SkyHelpTeam

  • blades_sufc_1 blades 🤜👊 (@blades_sufc_1) reported

    @SkySports Not be8ng funny anything confuses this idiot! Unreal footballer but thick and gormless as **** ... good job he has an unreal talent and money he'd be ****** otherwise

  • JMACL1673 🍷🏴󠁧󠁢󠁳󠁣󠁴󠁿Jude 🏴󠁧󠁢󠁳󠁣󠁴󠁿🍷 (@JMACL1673) reported

    Anyone else getting asked to set up 2FA when trying to sign in to Sky Sports app using #VirginMedia credentials and not getting emails or text codes through? Is this even legit? @virginmedia @SkyHelpTeam

  • edin_chauffeur Cheesed off chauffeur (@edin_chauffeur) reported

    @SkyUK Doesn't really help to be honest. You are the only tv service that imposes a pin. I need to know why? I'm well above the age of watershed, there is absolutely no chance of anyone else using my tv, I'll sign a friggin legal waver, so why are you the only provider to impose a pin?

  • LaurLaurD16 Laura (@LaurLaurD16) reported

    Great poor customer service from @SkyUK !!