Sky Outage Report in Biggin Hill, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Biggin Hill, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Biggin Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Biggin Hill, Greater London, England
The most recent Sky outage reports came from the following cities: London, Southwark, Croydon, Reigate, Bromley, Mitcham, Erith, Wandsworth, Fulham, Orpington, Dartford, Merton, Sevenoaks, Longfield and Welling.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Biggin Hill, England
Latest outage, problems and issue reports in Biggin Hill and nearby locations:
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Özlem Mehmet Gürses
(@ozlem4ever) reported
from
Croydon, England
@SkyHelpTeam SW16 area and no #internet I followed troubleshooting advice and now trying to call sky, on the phone 17 mins so far still waiting for some one to answer!! HELP!
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Bex Mason
(@Becsmas) reported
from
Crayford, England
@SkyUK so you lock my email without telling me, keeping me hanging on 40 minutes to resolve it and then hung up when I complained. You’ve lost me as a TV customer already and at this rate you’re going to lose me as a broadband customer too. #sky #poorservice
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sarah guerra
(@equalitywarrior) reported
from
Wandsworth, England
@SkyHelpTeam Everyday we turn it on and it says no signal so we have to turn it off and on again to get it to work
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Özlem Mehmet Gürses
(@ozlem4ever) reported
from
Croydon, England
@rebeccadlloyd @SkyHelpTeam I got through! Apparently it is an BT exchange in the area that is a problem and not an individual issue. Also that they are working on finding the problem, have been asked to allow 48hours for them to resolve the issue. 😳😡
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Alex Davies
(@AlexDavies1234) reported
from
Lambeth, England
*******. Less shame than Liverpool @SkySports.
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@SkyHelpTeam please explain why my new sky internet has stopped working less than a week after being installed. All I get of your customer service is sorry and refusing to send anyone out to look. Not impressed and seriously thinking of leaving after years. #sky
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Ashish Patel
(@Ashishpatel1972) reported
from
Croydon, England
@mac1882thfc @SkyHelpTeam @virginmedia Been with @virginmedia in the past & had loads of issues with them in my area unfortunately & the hiking up on charges was not helpful despite being a loyal customer of 16 years & poor customer services attitude.
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Dan
(@DanStratford84) reported
from
Wandsworth, England
@emotionalprawn @SkyHelpTeam @virginmedia We use virgin and have no issues at all
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James Freund
(@jayfreund) reported
from
London, England
@SkyHelpTeam could you please contact me regarding a visit and your disgusting and rude customer service agent that I spoke to this morn
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Ian Briggs
(@ianbriggs) reported
from
Croydon, England
@jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE
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Eleanor Moss
(@lnrmoss) reported
from
Eltham, England
@SkyUK should call their @Channel4 on demand service Some4 not #All4! I wanted to watch the pet food factory programme on the telly not my iphone 😫😫😫😫
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Ashish Patel
(@Ashishpatel1972) reported
from
Croydon, England
@SkyHelpTeam @mac1882thfc Yes outage in NORBURY area! Does not help disabled customers inparticular who rely on a service to communicate with outside world!
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Big Sigh
(@SionDeFreitas) reported
from
Croydon, England
@SkyHelpTeam It's been resolved. I had been without internet for the entire evening last night re Norbury. But there are often outages with the broadband so nothing new. When theres another problem I'll be in touch.
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Nity Tripathi
(@tripathi_nity) reported
from
London, England
Recently installed SKY Q and it has been a nightmare. called 3 times reporting technical issues & the customer service team has been awful. Hours wasted on the phone with them and they refuse to even arrange a call back ... #disappointed @SkyUK @SkyHelpTeam @MoneyTelegraph
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Shivz Belle
(@ShivzBelle) reported
from
Merton, England
15yrs I was with @SkyUK @comcast and after just speaking with a top call handler I’ve just been passed through to the most arrogant unhelpful person in the cancellation team! I’m leaving mate! @virginmedia @TalkTalk Loyal customer coming your way! #Telecommunications
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MrJohnSeager
(@MrJohnSeager) reported
from
Bromley, England
This not a good idea @JimWhite and @SkySportsNews @SkySports @SkyFootball a count down to a club possible demise like transfer deadline day - shame on you all
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scottmanson
(@scottmanson) reported
from
Bromley, England
@SkyHelpTeam so we are still waiting for the engineer who was due between 5-7pm. He can’t be contacted, your phone isn’t answered. Really glad we paid extra for the premium service.
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James Freund
(@jayfreund) reported
from
London, England
@SkyHelpTeam not happy this morn , awaiting a visit to fix a sky q box, between 8-12.30 , had to ring customer services to be informed it will be between 12.30 and 2.30. My partner was supposed to be in work at 1!!!!!
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john - another IT guy 🇪🇺 🏴 #fbpe
(@jslat53) reported
from
Camberwell, England
@VanGough4 @SkySports @SkySportsRugby I’m ringing to get a deal or cancel - they’re an English not British company
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Rob McEwen
(@Rob179m) reported
from
Merton, England
@SkyUK so the latest appointment for customer services and an appointment to “swap a mini box” is a whole month...I pay OVER £120 a month and have done for a decade and this is the BEST sky can do....seriously this is pathetic
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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David Colling
(@DavidColling21) reported
@SkyHelpTeam Still not working, lost 2 days salary due to this. Absolute joke
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Richard Bevan
(@ForestFanBev) reported
@SkyHelpTeam Not really, no! There has been an "issue" since Saturday. What is so annoying is there is NO communication from you. Even your call centre people don't know what is happening. Hundreds of households are affected and unable to work/home school😡 what is the "issue"??
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Gareth
(@leybournefamily) reported
@SkyHelpTeam living in Andover. Internet been down now for third day. What is happening.
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Nathan Drake
(@nathanjdrake82) reported
@SkyHelpTeam What a shocking response! I clearly state I want to speak to someone and I get given a number to a automated service telling me I have a problem, thank you for my patience then hangs up. Savage.
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user75642
(@noname24561) reported
@SkyHelpTeam Will I and all the other customers that you have let down be able to claim compensation for this situation since your services have let us down for days now even though we are paying for them
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Lauren McKay
(@laurenjmckay) reported
@SkyHelpTeam It’s broadband, I don’t have a number… never had one. Can you tell me who to contact if Twitter isn’t the right place to get support? Thanks.
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Chris Collindridge
(@Chris_swfc) reported
@SkySports What a crock of ****
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Mike Roberts
(@Mike92Roberts) reported
@SkyHelpTeam I have read this and done all I possibly can to make it a stronger connection, even buying wifi boosters. It is simply the **** broadband you offer, if it doesn’t get sorted I will be leaving ASAP.
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Mike Roberts
(@Mike92Roberts) reported
@SkyHelpTeam I live in a flat my front room is about 6 metres from the router, It shows 2 bars constantly on my wifi signal, Netflix won’t load half the time, I can’t play any online gaming because it freezes and also disconnects from my Alexa because of poor connection.. awful!
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Lauren McKay
(@laurenjmckay) reported
@SkyHelpTeam What is Sky Talk? Yes, I’ve been paying for Sky broadband for two months now and using the service, but it seems Sky hasn’t communicated with Vodafone to make the switch.