Sky Outage Report in Biggin Hill, Greater London, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Biggin Hill, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Biggin Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 31: Problems at Sky
Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Biggin Hill, Greater London, England
The most recent Sky outage reports came from the following cities: London, Southwark, Croydon, Catford, Orpington, Dartford, Sutton, Warlingham, Redhill, Blackheath, Banstead, Caterham, Wandsworth, Swanley and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Wi-fi | |
| Southwark |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Biggin Hill, England
Latest outage, problems and issue reports in Biggin Hill and nearby locations:
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JEFFREY OSEI-TUTU🇬🇭
(@Drjot) reported
from
London, England
@SkyHelpTeam You need to wake up my broadband is not working.
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🌟H48 Recruitment🌟
(@natalie_h48rec) reported
from
Bromley, England
@SkyHelpTeam Thank you for the response. Could I ask why the engineers are only just working on this? It’s been down for over 24 hours?
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Akane Vallery Uchida
(@ZeGermanShibe) reported
from
Camberwell, England
@SkyHelpTeam Internet down / intermittent in SE17. Can't even run the test, it just doesn't connect on my PC. Router lights are all green. Will this be resolved soon?
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Hayden📸
(@hpsescapades) reported
from
Wandsworth, England
Hi, @SkyHelpTeam I am having #broadband issues. The connection keeps dropping. Are there any known issues in SW11 1NG area? If not, there is one!
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Anayat Khan
(@AKhan0o7) reported
from
Croydon, England
As soon rain hit the floor my @SkyHelpTeam is slow as they waiting for 🌧 . My Internet in South London get worse. Guys please fix this issue. Many thanks
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JEFFREY OSEI-TUTU🇬🇭
(@Drjot) reported
from
London, England
@SkyHelpTeam Absolutely terrible service from @SkyUK @SkyHelpTeam time for change
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Theresa
(@Thms3075) reported
from
Grays, England
@SkySportsGolf @SkySports is it me or is anyone else getting sound issues and the odd flickering screen watching at the moment? #TheOpen
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SW London Bus Driver
(@spencersuckling) reported
from
Wandsworth, England
@KimberleyeLeo why do I never get a response from @SkySports when querying a comment? 🇿🇦 🇰🇪
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Eduardo Varpola
(@EduardoVarpola) reported
from
London, England
Hi guys! @SkyHelpTeam I’m having massive issues to make a connection with my server’s work, it say something about a “unsuccessful domain name resolution” please fix this ASAP, we need to work! Thanks 🙏!
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Cameron Laity
(@camlaity) reported
from
London, England
@SkyHelpTeam hi. Do you have any estimated timeframe on resolving the south east London internet outage?
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It's Jonathan
(@DontCallMeJon) reported
from
London, England
@SkyHelpTeam No. He just said “until the problem is fixed we can’t install Sky Q”. 🙄
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Imogen Powell-Shaw
(@imogenpowell) reported
from
Wandsworth, England
@OpenreachHelp Thanks for coming back to me. Yes, it’s a ‘mare. I spoke to provider this morn and they didn’t mention escalation. @SkyUK can you help please?
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Imogen Powell-Shaw
(@imogenpowell) reported
from
Wandsworth, England
@OpenreachHelp I believe @SkyUK are waiting for an update from you as we have no connection date, hence my direct tweet to find out what’s going on. Can you help?
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maburte003
(@maburte003) reported
from
Croydon, England
@SkyHelpTeam sky I’m trying to get through to some one who can deal with an issue with my box. Can you help ?
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Sarah Martin
(@sarahMwasHudson) reported
from
Bromley, England
Nothing like working from home when you have @SkyUK …. Day 2 of no broadband and no phone …. Quality service …. Will switch to @virginmedia as soon as I can
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Hayden📸
(@hpsescapades) reported
from
Wandsworth, England
Anyone else around #Northcote road having @SkyUK #broadband issues?
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MrJohnSeager
(@MrJohnSeager) reported
from
Croydon, England
Just seen the details for #skysports and their UK #bundesliga deal - let’s just say it’s a bad one - no 2.30 games due to 3pm uk blanket ban - no 2.Bundesliga games apart from playoffs - no mention of highlights - I have to switch to sky sports something I said I will never do
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Ssb316
(@ssb316) reported
from
London, England
@SkyHelpTeam Please help with an issue for my Uncle. He’s reliant on Video Calls to Doctors after Chemo due to Covid. He has been informed to wait till next week. SkyQ box showing Orange light, Cables replaced, device restarted. I’ll follow up with a call tomorrow morning.
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🌟H48 Recruitment🌟
(@natalie_h48rec) reported
from
Bromley, England
@SkyHelpTeam Landline & WiFi down for over 24 hours in the Hayes/West Wickham (Bromley) area. Could you advise when this will be up and running again please? This is now affecting the running of my business. Please advise ASAP.
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Hayden📸
(@hpsescapades) reported
from
Wandsworth, England
Anyone else around #Northcoteroad having @SkyUK @SkyHelpTeam #broadband issues?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Chemile
(@CHEMILE) reported
@clayhallqt @SkyUK @SkyHelpTeam Same here no internet since Wednesday and no one at customer services knows when it will be working
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Rupert wilson
(@Oxfordite) reported
@SkyHelpTeam You are giving me the run around.. you don’t need the customer here to confirm whether such a fault can be an exchange fault.. nor to state what magic language the customer needs to use to get actual escalation/solution of the line fault.
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Tony
(@Tonysmini) reported
@Oxfordite @SkyHelpTeam Does it answer if you ring it from a mobile then pick up the handset? Make sure the phone isn’t muted, the ring volume isn’t turned down, then try another handset.
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GanglyGoat Games
(@GoatGangly) reported
@SkyHelpTeam However checking on callofduty website it says I have already redeemed a code so it looks like call of duty or battlenet problem.
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Amanda Bail
(@1scrummymummy) reported
@SkyHelpTeam They don’t let me speak to them. That’s the problem. And so it goes on… it’s all automated. Nobody can transfer me
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Mark Pegler
(@mpegs) reported
@SkyHelpTeam we are trying to set up a new Sky broadband subscription but continually get a ‘unfortunately we cannot process your request online right now’ message. Same for 3 days. Pls help.
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asum izak
(@yrubswed) reported
@CurlyTazzi @SkyHelpTeam Sky is the limit. You never have the same experience twice
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jacktoresen
(@jacktoresen1) reported
@SkyHelpTeam hi there, yesterday I tried to create a Paramount+ account and despite an email being received that the account is live, I can't access any content. Also cannot change my password because no emails are being sent for me to do so, anyway I can get help? Thanks
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Mum2ks
(@mum2ks) reported
@SkyUK I have been a customer for over 15 years basic sky channels and now paying £31. My father only watches one channel. How can i get this reduced not fair when new customers are getting more for less!!
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Tony
(@Tonysmini) reported
@Charliepops1982 @SkyHelpTeam Do you have a socket anywhere in the house already? If you do, it may be booked as a remote start rather than an engineer visit, you just unbox your kit, plug it in and wait until midnight for your service to switch on.