Sky Outage Report in Biggin Hill, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Biggin Hill, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Biggin Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 10: Problems at Sky
Sky is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Biggin Hill, Greater London, England
The most recent Sky outage reports came from the following cities: London, Southwark, Redhill, Wandsworth, Croydon, Grays, Bexleyheath, Erith, Orpington, Sidcup, Beckenham, Horley, Sutton, Catford and Swanley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| Southwark |
Internet | |
| London |
TV | |
| Redhill |
TV | |
| Wandsworth |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Biggin Hill, England
Latest outage, problems and issue reports in Biggin Hill and nearby locations:
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Kypros Michael🔰🇬🇷🇨🇾
(@kypros_michael) reported
from
Wandsworth, England
@SkyHelpTeam Seriously guys, for three days now the internet has dropped constantly.. we are supposed to be working at home as well as home schooling and you guys can’t fix this or make it stable? It’s a joke... maybe you guys can email my kids teachers and my bossto explain....
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Simon Fisher
(@si_fi) reported
from
Bromley, England
@SkyHelpTeam anyone there? I need help with a non functional TV subscription.
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk
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alison williams ♐🦄
(@AliCat2329) reported
from
Wandsworth, England
@SkyHelpTeam hi I need your help ! Every night my interrogation goes down between 12.30 and 3 am !! During this time I have no internet access ive tried running tests abs they say an engineer needs to visit them after 3am it comes back ! Why am I losing internet every night ???
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Alysen Miller
(@AlysenMiller) reported
from
Wandsworth, England
@SkyHelpTeam my broadband keeps going down (SW London) and you have contrived to make it literally impossible to speak to a human being on the phone. We are working and homeschooling (or not). How do you propose to resolve this?
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david
(@kentsoc) reported
from
Biggin Hill, England
@SkyHelpTeam I really just wanted SkyMobile customer services
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Luke
(@Mister_Luke_K) reported
from
Merton, England
@SkyUK internet has just gone down in SW19 area for me and neighbours I have children here that need to get online to do schoolwork!!! Can we have some idea when it’s coming back??? What do I pay too dollar for if I can keep my connection??
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Kypros Michael🔰🇬🇷🇨🇾
(@kypros_michael) reported
from
Croydon, England
@SkyHelpTeam are there any broadband issues in the SW16 area? Internet has been down for 2.5 hours now
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Emily Davies
(@emilykerrin) reported
from
Camberwell, England
@SkyHelpTeam Yes. NBC universal. Who do I need to speak to? Also how do I cancel my broadband - what’re the terms? I think it just makes sense to switch providers. Thanks
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Kieran Shew
(@shoeburger) reported
from
Merton, England
Hi @SkyCricket @SkyHelpTeam ! Another major cricket series lost from your service. How much will you be compensating your customers, or should we just cancel all together?
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Alysen Miller
(@AlysenMiller) reported
from
Wandsworth, England
@SkyHelpTeam Needless to say I have done that and it did not resolve my issue. I have been on hold now for 45 minutes. Why do you hate your customers?
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Dean Travers
(@chelsedean70) reported
from
Merton, England
@SkyHelpTeam Internet just gone off been ok all morning. Please help as my daughters epilepsy watch works off the Internet to send auto updates on her
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Sarah Jones MP
(@LabourSJ) reported
from
Croydon, England
@SkyHelpTeam any idea how long the problem will last in south london?
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@SkyHelpTeam any ideas on how long Sky broadband will be down for in Whyteleafe as I’m trying to run a taxi company from home and no one is able to get through #skybroadband
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@emma_wheatley @SkyUK Ours is exactly the same. Super slow and their solution is to upgrade to SkyQ... except we can't get fibre here and only have 1 tv so zero benefit.
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@emma_wheatley @SkyUK That's so unsafe! I hope you manage to get a solution as if it's anything like ours you can barely have 2 people online at the same time.
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Jay Fenton
(@jay_fenton) reported
from
Banstead, England
@SkyUK so fed up of your poor broadband signal! I will be calling up tomorrow to cancel my subscription with you
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Kate McKeown
(@KateMcKeown01) reported
from
Merton, England
@SkyHelpTeam hey guys, we’re in south west London and our internet has been down for a while now? Is there a problem your end? #sendhelp #workingfromhome
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I’m sorry but your customer service is terrible. Surly making your customers wait over 20 min as a minimum each time they need to speak to someone is not right! Why can’t you invest in more staff to cut wait times? You charge people enough for your services.
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Elaine Leggatt
(@elaine_leggatt) reported
from
Crayford, England
@SkyHelpTeam Have not even started contract and already under stress by you not doing what you assured would happen. Moving is stressful during a a pandemic and already you have let us down . Not impressed, 1 1/2 hours trying to sort only to be told I need to sort it myself.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Pabs
(@mindyebizness) reported
@SkyHelpTeam typical shite customer service shite internet
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Matt Jeffries
(@matty__jeff) reported
@btsportfootball Your coverage is so bad with these commentators you actually make me appreciate Sky the rip off merchants. @SkySports please get UCL back so I can enjoy it again, cheers.
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Alun Roderick
(@m2ahr) reported
@SkyHelpTeam But I don’t wish to cancel the subscription just return one Sky Q mini box
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Jonny Williams
(@Jonny_Will2) reported
@SkyHelpTeam Good Evening help team. Can you give me a contact number to speak to somebody about billing? Thanks 👍
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antwi💀💀🕊️🕊️
(@Princek_antwi) reported
@mike22222222223 @SkySports We'll play the home match at the same place, so what's your problem
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Paul Clarke
(@PSClarke28) reported
@SkyHelpTeam Hi - I am having using Sky Broadband connecting to any game update services, Epic, Blizzard and Ubisoft for example - all sites time out - have checked on multiple machines in same location - no issues have seen posts from other users in Aberdeen with same prob!
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Paul Leonard
(@PaulLeo35645921) reported
@btsportfootball commentators are ****. Chelsea not playing this weekend because they’ve been knocked out of the FA Cup ?. Is he serious. They play Palace and it’s live on #SkySports by
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aliwood14
(@Ali_Wood1055) reported
@SkyHelpTeam is there an outage in SW6?
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Mrs B💙
(@MrsB6574) reported
@SkyHelpTeam I was charged for not returning a mini box (thanks ibd) but it’s on its way back now, will that charge be refunded to my account x also I’ve been charged for movies for April but They ran out in March so I don’t think I should have been charged xx can u help
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Gurprit Singh
(@Gee1671) reported
@SkyHelpTeam So i may as well go to bed than be able to use services i'm paying for as noone can sort the issue after 9pm? Will be calling to cancel in the morning!