Sky

Sky Outage Report in Biggin Hill, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Biggin Hill, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Biggin Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Biggin Hill, Greater London, England 05/14/2025 05:05

May 14: Problems at Sky

Sky is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. TV (13%)

    TV (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Biggin Hill, Greater London, England

The most recent Sky outage reports came from the following cities: Croydon, London, Southwark, Lewisham, Beckenham, Fulham, Mitcham, Bromley, Sevenoaks, Lee, Balham, Morden, Orpington, Purley and Reigate.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Wi-fi
United KingdomLondon Wi-fi
United KingdomCroydon Internet
United KingdomCroydon Internet
United KingdomSouthwark Internet
United KingdomLewisham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Biggin Hill, England

Latest outage, problems and issue reports in Biggin Hill and nearby locations:

  • IngaDR Inga Davis-Rutter (@IngaDR) reported from London, England

    Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! 😖

  • JoJoTrainers Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    As if moving house without a car isn't stressful enough ..the utter ineptitude of @OpenreachHelp and @SkyUK is astounding. How difficult is it to reconnect a service that was there the day before ? Emails to both CEO with "please do better" sent . Let's see if either read..

  • TellerMarie ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @SkyHelpTeam As I said I’m not home right now and because there was no internet at home for two hours my dad was forced to go into London to work. I’d like to know why workmen turned up outside, cut wires and took a telephone pole down and we weren’t given warning.

  • TellerMarie ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    So looking up online it appears the @SkyUK / @SkyHelpTeam internet might be down for a few days in Bromley. You really do suck Sky.

  • IngaDR Inga Davis-Rutter (@IngaDR) reported from London, England

    Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! @SkyHelpTeam

  • b7xt2mw4pz I, Claudia (@b7xt2mw4pz) reported from Bromley, England

    @SkyHelpTeam You’re welcome Matt!! It’s a pity OPENREACH/KELLYS don’t strive for the same high standards as Sky!! Appalling experience with them y’day, damaging my property and have to have the router ON THE FLOOR RIGHT NEAR MY FRONT DOOR!! AWFUL 😡

  • RobertSSmith66 Robert Smith (@RobertSSmith66) reported from Sutton at Hone, England

    Q. What kind of moronic company thinks it enhances customer service by only allowing communication via WhatsApp on a phone? A. @virginmedia! @SkyUK here I come !

  • TellerMarie ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @SkyHelpTeam I don’t think you understand me at all. I’m saying workmen turned up with no warning. They ripped cables down and were taking the telephone pole down. We weren’t warned of any work.

  • JoJoTrainers Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam No.. It's all @OpenreachHelp fault so Sky can't possibly take an responsibility for their customers... Great service isn't it ?

  • LJS111 Louise S (@LJS111) reported from Lambeth, England

    *******, Geoff. That’s harsh. Maddison should have just walked off. #SkySports

  • ADH_911 Alex Heath (@ADH_911) reported from Bromley, England

    @SkyHelpTeam are there issues in BR3 for broadband? Have run diagnostic tests and it says no local issues yet all lights are on router correct but apparently cannot find. Also does not appear to be able to run a line test.

  • Violet_Guitar_ Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK Is there a problem with your wifi in south London? Real problems for 24hrs+

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    Pathetic customer support and help from @SkyUK broadband - activated almost a week ago and still struggling to get internet connection - everytime the customer support just reads out a same generic script involving turning the router on and off - unbelievable

  • Empower2Perform Shameema Yousuf (@Empower2Perform) reported from Wandsworth, England

    @SkyHelpTeam not very helpful when a customer support individual says “i’ll call you right back” but never does. One of the reasons I’ve left but I do need to get your equipment back so please get someone to contact me please. Even that returns process Sky couldn’t manage. Thanks

  • CraigWiIIiams Craig Williams (@CraigWiIIiams) reported from Camberwell, England

    @SkySports this is nonsense. Not one player went anywhere near him to console him after the Musiala/penalty **** up. Clearly a disconnect.

  • Kentishhomer Colin Holt (@Kentishhomer) reported from Dartford, England

    @SkyUK @fox @NCIS_CBS this is really poor since fox was sold off, ncis ncis Los Angeles has gone to Disney plus. No where to view it feel like chucking it all away 19 seasons with ncis left in limbo now

  • TellerMarie ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @SkyHelpTeam hi I’m not at home but my dad informed about 2 hours ago that the internet went down and workmen had turned up outside our house cutting wires and destroying the telephone pole nearby. Why has this happened? Would have been nice to have been told work was starting.

  • JoJoTrainers Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam Once again abdication all and any customer responsibility

  • LynnRr71 Lynn rr71 (@LynnRr71) reported from London, England

    @SkyHelpTeam any idea how I originate a complaint against sky mobile?

  • JoJoTrainers Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam Unacceptable..once again abdicating and responsibility for q customer

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Jase_79 Jason Summers (@Jase_79) reported from East Ham, England

    Was just asked if I could recommend @SkyUK internet I couldn’t say no quick enough. Worst service I have ever had.

  • zkthepoet Lori Zakariyya King (@zkthepoet) reported from Poplar, England

    I always have an easy experience dealing with @SkyUK, but today I’ve been given the runaround for 45 mins on the customer services line. A billing issue that I was assured was resolved last month is still causing wastage of this much time. Nobody willing to step in & apologise 😞

  • ianewen up the vile (@ianewen) reported from Royal Wootton Bassett, England

    @GriggsToby @jonboy_avfc @SkySports @SkySportsNews Maybe it’s possible to do that but quality was shit anyway

  • BethanNickson Bethan Nickson (@BethanNickson) reported from Porthmadog, Wales

    @SkyHelpTeam Help! Just tring to change address on my mums’account. Already paid private engineer to move box. Can’t seem to do this without calling move team ! Have set up an online account for her, but no section to fill in there either.

  • greeneyes_uk ruth dean RN (@greeneyes_uk) reported from Cambourne, England

    @SkyHelpTeam I have had poor reception or no reception to my sky Q service since the middle of June and I’m now fed up with it. I keep rebooting my box and it’s still not giving a proper picture. The tv says I’ve got a good connection but the tv stations say the opposite.

  • eddiedixon461 Eddie Dixon Retired plumber & heating engineer. (@eddiedixon461) reported from Stamford, England

    @SkySportsPL @SkySports They just need to find a manager as good or better than PEP and then spend an awful lot of money imo.

  • SproutStenner Angharad Stenner (@SproutStenner) reported from Cefn Cribwr, Wales

    @SkyUK have to be the worst broadband provider in existence. Can not wait for @virginmedia to get up to the crib and have a decent broadband provider #skyout #virginin

  • bulldogg00 Matthew bulman (@bulldogg00) reported from Swindon, England

    @SkySportsTennis @SkySports Horrible bastard and disgrace to sport

  • BlackSmoke108 Hannah caller (@BlackSmoke108) reported from Crawley, England

    @SkyHelpTeam no broadband, no phone, help! 😩

  • lou89 Sarah 💕 (@lou89) reported from Manchester, England

    @SkyHelpTeam since we had a fault with our broadband, the speed of it is absolutely shocking 😡 can’t even stream skygo without it been slow and jumpy. Sort it out!