Sky Outage Report in Biggin Hill, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Biggin Hill, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Biggin Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 29: Problems at Sky
Sky is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Biggin Hill, Greater London, England
The most recent Sky outage reports came from the following cities: Southwark, Croydon, London, Orpington, Grays, Tadworth, Sutton, Dartford, Bromley, Wandsworth, Reigate, Morden, Fulham, Redhill and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 Orpington |
Wi-fi | |
| Southwark |
Internet | |
| Southwark |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Biggin Hill, England
Latest outage, problems and issue reports in Biggin Hill and nearby locations:
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Dave
(@Dave_mfc87) reported
from
Camberwell, England
Third world problems, having to hotspot tablet from phone to watch #FuryChisora3 as #skywifi is down and no explanation as of yet why @SkyHelpTeam
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Robert Smith
(@RobertSSmith66) reported
from
Sutton at Hone, England
Q. What kind of moronic company thinks it enhances customer service by only allowing communication via WhatsApp on a phone? A. @virginmedia! @SkyUK here I come !
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Craig Williams
(@CraigWiIIiams) reported
from
Camberwell, England
@SkySports this is nonsense. Not one player went anywhere near him to console him after the Musiala/penalty **** up. Clearly a disconnect.
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Jo Gennari 💙 #bemoreshark
(@JoJoTrainers) reported
from
Bromley, England
@SkyHelpTeam No.. It's all @OpenreachHelp fault so Sky can't possibly take an responsibility for their customers... Great service isn't it ?
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I, Claudia
(@b7xt2mw4pz) reported
from
Bromley, England
@SkyHelpTeam You’re welcome Matt!! It’s a pity OPENREACH/KELLYS don’t strive for the same high standards as Sky!! Appalling experience with them y’day, damaging my property and have to have the router ON THE FLOOR RIGHT NEAR MY FRONT DOOR!! AWFUL 😡
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
Pathetic customer support and help from @SkyUK broadband - activated almost a week ago and still struggling to get internet connection - everytime the customer support just reads out a same generic script involving turning the router on and off - unbelievable
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Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK Is there a problem with your wifi in south London? Real problems for 24hrs+
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Shameema Yousuf
(@Empower2Perform) reported
from
Wandsworth, England
@SkyHelpTeam not very helpful when a customer support individual says “i’ll call you right back” but never does. One of the reasons I’ve left but I do need to get your equipment back so please get someone to contact me please. Even that returns process Sky couldn’t manage. Thanks
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Lynn rr71
(@LynnRr71) reported
from
London, England
@SkyHelpTeam any idea how I originate a complaint against sky mobile?
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
So looking up online it appears the @SkyUK / @SkyHelpTeam internet might be down for a few days in Bromley. You really do suck Sky.
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Louise S
(@LJS111) reported
from
Lambeth, England
*******, Geoff. That’s harsh. Maddison should have just walked off. #SkySports
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Jessica
(@jessica281815) reported
from
Wandsworth, England
@SkyHelpTeam Why is my internet down?
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Alex Heath
(@ADH_911) reported
from
Bromley, England
@SkyHelpTeam are there issues in BR3 for broadband? Have run diagnostic tests and it says no local issues yet all lights are on router correct but apparently cannot find. Also does not appear to be able to run a line test.
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Jo Gennari 💙 #bemoreshark
(@JoJoTrainers) reported
from
Bromley, England
As if moving house without a car isn't stressful enough ..the utter ineptitude of @OpenreachHelp and @SkyUK is astounding. How difficult is it to reconnect a service that was there the day before ? Emails to both CEO with "please do better" sent . Let's see if either read..
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Inga Davis-Rutter
(@IngaDR) reported
from
London, England
Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! 😖
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Colin Holt
(@Kentishhomer) reported
from
Dartford, England
@SkyUK @fox @NCIS_CBS this is really poor since fox was sold off, ncis ncis Los Angeles has gone to Disney plus. No where to view it feel like chucking it all away 19 seasons with ncis left in limbo now
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Jo Gennari 💙 #bemoreshark
(@JoJoTrainers) reported
from
Bromley, England
@OpenreachHelp what does a girl have to do to get the courtesy of a response? @SkyUK are clear it's you holding up service my cancelling the order to reinstate a line that worked the day before ??
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Inga Davis-Rutter
(@IngaDR) reported
from
London, England
Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! @SkyHelpTeam
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Jo Gennari 💙 #bemoreshark
(@JoJoTrainers) reported
from
Bromley, England
@SkyHelpTeam Unacceptable..once again abdicating and responsibility for q customer
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Jo Gennari 💙 #bemoreshark
(@JoJoTrainers) reported
from
Bromley, England
@SkyHelpTeam Once again abdication all and any customer responsibility
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kim_x0
(@Kim_x0) reported
@SkyHelpTeam Thanks. It seems to be the freeview channels that are the issue.
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Hannah wright
(@Hew2123) reported
@SkyHelpTeam Sky broadband working, not connected to the internet. Tried all troubleshooters on sky page, still not working, can you advise?
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Jaime Matterface
(@MatterfaceJaime) reported
@SkyHelpTeam It is now an hours wait to n the phone line and other people locally are being told that there have been no other reports of issues locally. This is simply untrue.
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Jaime Matterface
(@MatterfaceJaime) reported
@SkyHelpTeam hey sky help, can you please advise what the issue is in Gillingham Dorset sp8, people calling your helpline being told there’s no reported issues but local social media is ablaze with people with issues today.
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SpencerDolman
(@ChelseaSpencer) reported
@SkyHelpTeam Well I would just like to add after spending another 2 hours on the phone and being promised the engineer will come now on Monday and be made aware of my issues and complaints ,I’ve just again received another cancellation text from the engineer I will be leaving before I got it
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Jaime Matterface
(@MatterfaceJaime) reported
@SkyHelpTeam Hi there, broadband has been out since late morning. Called your helpline & been advised that there is no line issue, however speaking to many locals today all on sky having the same issue. People are still being told by helpline that there are no reported issues in the area
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C’helle leigh-anne #justiceforjohnnydepp
(@brookseybabe) reported
@SkyHelpTeam I already have they moved a wire from one room to the next the problem has still exsists like I said we’ve been experiencing this for almost two years now.
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s
(@Marmite2) reported
@SkyHelpTeam No. I’ve called help to explain the situation and been told it would be sorted but then get email to cancel
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Ash Hirani
(@Ash_Hirani) reported
@Bharat_LearnAca Sod that! I'll shred the mobile phone sim and recontract with @SkyUK. I've been with them as a TV customer for 20 years but may look at BT for phone and broadband. I'll keep an eye on the bank account and contest any direct debit if Virgin try it on.
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Jaime Matterface
(@MatterfaceJaime) reported
@SkyHelpTeam We have been told that a new router would be sent out. With the number of other issues locally that have all started today late morning, all on sky ( other networks not affected ) it can only be a sky issue surely ?