Sky

Sky Outage Report in Biggin Hill, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Biggin Hill, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Biggin Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Biggin Hill, Greater London, England 12/13/2025 14:30

December 13: Problems at Sky

Sky is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Biggin Hill, Greater London, England

The most recent Sky outage reports came from the following cities: Croydon, London, Southwark, Wandsworth, Redhill, Fulham, Thornton Heath, Reigate, Horley, Dartford, Sutton, Purley, Coldblow, Swanley and Bexleyheath.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Total Blackout
United KingdomCroydon Wi-fi
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Biggin Hill, England

Latest outage, problems and issue reports in Biggin Hill and nearby locations:

  • OpenMindMH Rachel (@OpenMindMH) reported from Wandsworth, England

    @SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!

  • AvWeekJuliet Juliet Trew (@AvWeekJuliet) reported from Merton, England

    @SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband

  • The_Woodsy Woodsy #EndLockdownNow #NoVaccinePassports (@The_Woodsy) reported from Wandsworth, England

    Question to @SkySports : How is it, that when Spurs win, the other team never turned up, it’s never that Spurs didn’t allow the opposition to play and deserved the win, never!

  • moneill67 Martin (@moneill67) reported from Grays, England

    @SkySportsPL @skytv We need Roy Keane removed from your pundits, his comments today were inflammatory and tantamount to a green light for these idiot man United thugs to continue their illegal actions and violence #football #SkySports

  • FrooMoo Moozer (@FrooMoo) reported from London, England

    @SkyHelpTeam We pay you for a service and we are not getting it. I don't care if it is you or Openreach. I just want someone to give me back my broadband.

  • fulhamnonny Rhi (@fulhamnonny) reported from Camberwell, England

    @SkyHelpTeam A second day of no internet.. This means 1. I cannot do my job as I’m WFH. 2. I cannot study/ revise for my uni exams next week. I’m wondering WHEN service will be resumed. I can see the connection box from my window and 2 different engineers (3x) visited yesterday.

  • magical_78 NigelH (@magical_78) reported from Bromley, England

    @SkyHelpTeam hi, we’re due to move out later this month but don’t have our new address yet (we’re renting part of a house with sky already) - is there a way we can use our Sky Q box / viewing card there as we don’t want to cancel given we have 21yrs of history. Thanks

  • mariabilici cherrypick (@mariabilici) reported from Wandsworth, England

    @SkyHelpTeam any rough estimate on when the Wimbledon outage will be fixed?

  • AwHazlewood Andrew Hazlewood (@AwHazlewood) reported from Grays, England

    @SimpAlert82517 @Sam_Henry14 @SkySports Campos would be my pick, he understands he’s got to let the manager sort the football stuff, and he’s there to support the manager, not to be some kind of ‘boss’ figure or even Ralf Rangnick would be a great appointment, but untimely they would need full control in that role...

  • redlee6963 lee duggan* (@redlee6963) reported from Croydon, England

    @SkySports @GNev2 is the reason I’m giving up my subscription why you got the idiot back is beyond me first class 🤡

  • hana_ros01 Hana A 💙 (@hana_ros01) reported from Croydon, England

    @SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not

  • SabinaNKhan Sabina Khan (@SabinaNKhan) reported from Croydon, England

    HONESTLY @SkyHelpTeam I’ve called now 15 times and yet I cannot get anyone to help me with my broadband activation. I’m now out of internet for 3 working days and have had to pay £45 bundle to work from home because I wasn’t expecting this delay.

  • justvickyxox justvickyxox (@justvickyxox) reported from Merton, England

    @SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.

  • nipmeister Paul Emery (@nipmeister) reported from Wandsworth, England

    @adfleming @SkyHelpTeam Same issue - unable to work!!!

  • sid_sollis Sid Sollis (@sid_sollis) reported from Bromley, England

    @andy_harnett @SkySports He’s terrible

  • SumanBhuchar Suman Bhuchar (@SumanBhuchar) reported from Wandsworth, England

    @SkyHelpTeam is there an outage in tooting? I haven't had any internet this morning so unable to work

  • FrooMoo Moozer (@FrooMoo) reported from London, England

    @SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?

  • Maria_MsBlueSky Maria D (@Maria_MsBlueSky) reported from Merton, England

    @SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks

  • SabinaNKhan Sabina Khan (@SabinaNKhan) reported from Croydon, England

    Your automated call isn’t helping at all and redirects me to all sorts of options now. Can you please stop avoiding me and help me sort out my internet before I lose my job. @SkyHelpTeam

  • LisaMaylin Lisa Maylin (@LisaMaylin) reported from Banstead, England

    @SkyUK please can you explain how you can treat your elderly customer (of nearly 30 years) so appalling? You should be ashamed! Please let me know who I can contact to complain on my fathers behalf!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • julietdcole juliet cole (@julietdcole) reported

    @SkyHelpTeam also issues in SW9 London… WFH please resolve ASAP!

  • BevTheaker Bev Theaker (@BevTheaker) reported

    @RickyPatterson @SkyHelpTeam Must be the whole country down

  • Jimmyja52326796 Jimmyjammy (@Jimmyja52326796) reported

    @SkySports Yes Gary. There must be an explanation, a millionaire footballer couldn't possibly be behaving badly. As we know in your eyes only Tories are responsible for anything bad in the world.

  • NoireNate N. (@NoireNate) reported

    @SkyHelpTeam The issue is you. How are you resolving that? My internet dropped last night yet you're sending me nonsense about issues now when my service is "currently" running. Pull your finger out seriously and don't @ me for the sake of it

  • Qwibbs48 Qwibbs (@Qwibbs48) reported

    @SkyHelpTeam your internet is apualing and wouldnt let me do jack **** on my pc for hours, dame for other victims ik who use sky

  • DamianPajjjy damian paget (@DamianPajjjy) reported

    @SkyHelpTeam why can't you sort out your Internet. South wales area has been intermittent for over an hour. Can't even run checks online as that's down

  • Adaryn RJ (@Adaryn) reported

    @SkyHelpTeam @BigSammyJ Dear sky, I’m going to write this in capital letters so it’s clear. MOST OF US CANNOT ACCESS THIS ON MOBILE INTERNET. Everytime you tell us to go here, everytime I tell you I can’t access it on mobile. In any case it says no issues. There are deffo issues.

  • KudzaiZvikwende John Vhiki (@KudzaiZvikwende) reported

    @OmarHawwashBG @Inter_en Remember when people on @SkySports got a doctor saying Eriksen may never play football again. I know he said may but it just wouldn't be awesome for him to shove that statement where his MD would never reach😑😑...

  • Jack20r J20r (@Jack20r) reported

    Sky internet down ✅ Bad customer service ✅ Am I changing provider ✅ 2nd time down in 24hours can’t do any work again… @SkyHelpTeam @Sky

  • Sarflondoner66 Sarflondoner (@Sarflondoner66) reported

    @SkyHelpTeam to add to your list Sky Broadcast not working in SM5 area. #skybreakdown #skybroadband