Sky outages and service status in Biggin Hill, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 6 outage signals in the last 24 hours around Biggin Hill, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 14, 7:06 PM GMT+1.
- Internet (43%)
- Wi-fi (23%)
- Phone (13%)
- TV (11%)
- Total Blackout (8%)
- E-mail (2%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Biggin Hill, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Biggin Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 15: Problems at Sky
Sky is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Biggin Hill, England
The most recent Sky outage reports came from the following cities: Croydon, Southwark, Dartford, Swanley, Wandsworth, Bromley, Orpington, Warlingham, Sutton, Purley, Banstead, Halstead, Mitcham, Beckenham, and Coulsdon.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
TV | 6 hours ago |
|
Southwark
|
Internet | 7 hours ago |
|
Southwark
|
Total Blackout | 7 hours ago |
|
Dartford
|
Wi-fi | 8 hours ago |
|
Dartford
|
Wi-fi | 14 hours ago |
|
Swanley
|
Phone | 23 hours ago |
Nearby cities with recent reports
11 recent signals
8 recent signals
5 recent signals
3 recent signals
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Biggin Hill, England
Latest outage, problems and issue reports in Biggin Hill and nearby locations:
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Rachel (@OpenMindMH) reported from Wandsworth, England@SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!
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Sam Bean (@SamRBean) reported from Tonbridge, England@SkyHelpTeam WiFi has been down for the last few hours. Are there problems in the Tonbridge area? Tried resetting and restarting but nothing
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⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England@SkyHelpTeam hi I’m not at home but my dad informed about 2 hours ago that the internet went down and workmen had turned up outside our house cutting wires and destroying the telephone pole nearby. Why has this happened? Would have been nice to have been told work was starting.
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I, Claudia (@b7xt2mw4pz) reported from Bromley, England@SkyHelpTeam You’re welcome Matt!! It’s a pity OPENREACH/KELLYS don’t strive for the same high standards as Sky!! Appalling experience with them y’day, damaging my property and have to have the router ON THE FLOOR RIGHT NEAR MY FRONT DOOR!! AWFUL 😡
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Ryan New (@ryannew93) reported from Croydon, EnglandI pay for @SkySports and the stream breaks. Illegal streaming would never do this to me
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SPB (@SimonPBarlow) reported from Bromley, England@SkyHelpTeam seem to be issues with #matchchoice on the red button - the stream is blurred #rufc
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Tcalamity (@Tcalamity1) reported from Tonbridge, England@SkyHelpTeam yet again I have no Internet!! Its been intermittent all week on and off and continues to disrupt. I need access to the Internet I home educate my child. My eldest daughter's job is online. I've been a customer for over 20 years and this is awful service.
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Matt (nee Reggae) Yates (@MRMyates) reported from Hooley, EnglandSomebody deleted my recordings of #righteousgemstones season2 on the @SkyUK box and there is no eps at all on catch up! What’s going on @SkyHelpTeam?! Help me! 🙏🏻
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David Berry 🦁 🏴 🇰🇲 (@davidgberry) reported from Crayford, England@SkyUK Is there a problem with Sky Go? Mine won't open.
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Jessica (@jessica281815) reported from Wandsworth, England@SkyHelpTeam I find it very disingenuous when you tell people to check if it is an internal issue when really you have turned the internet off, when you are already incredibly expensive. Where is my internet?
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🏴🕹Skinny does gaming 📸🇸🇪 (@SkinsELive) reported from Lambeth, EnglandAnyone else having issues with @SkyUK internet dropped - just in time for my electric to run out as well
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Patrick Keyte (@PatrickKeyte) reported from Camberwell, England@SkyHelpTeam Can I double check there is an outrage? My Sky app says there is but it doesn’t say there is online. Would it help if I DM’d my postcode?
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Hana A 💙 (@hana_ros01) reported from Croydon, England@SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not
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Purvee Hetamsaria (@PurveeH) reported from Camberwell, England@SkyHelpTeam @SkyHelpTeam @SkyUK - update on ur poor service is that you need 2 more weeks to fix this issue. And now we have to wait till 8th October without any guaranteed solution. Such a poor service in a time where internet is the most usual thing🙄 #poorcustomerservice
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Danny Flo (@RetiredChav) reported from Croydon, England@TravisShawuk @SkySports I think you'll find that anyone with a brain can see it was a unfair advantage. heavily worn hards against brand new softs! It didn't matter how much Lewis fought, he could never win.
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Dom (@DomPlums) reported from Horley, England@SkySports why ******** are we talking about Man Utd when it’s palace against arsenal?
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Simon Scott (@SDScotty74) reported from Leigh, England@SkyHelpTeam Problem solved after unplugging all leads at both ends and reattaching
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Lexi ☮️✌🏼🌍💚🌻🕉🎵⚽️ (@LexiJane_x) reported from Eynsford, England@SkyHelpTeam @skytv please can you help. My sky+ box hasn’t updated the time to GMT. I’ve already rebooted it but that hasn’t helped. Thanks
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Tcalamity (@Tcalamity1) reported from Tonbridge, England@SkyHelpTeam I need my Internet connection as I home educate and have done this for 5years but my connection is so intermittent or goes off for hours. My adult daughter works from home tutoring students and again she ends up losing money because of out broadband service from Sky
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Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Adam (@AdamH_Ash) reported@cxdi55 @skytv @SkyHelpTeam Cancelled just this week for the same reason. More than doubled my tv package and broadband and the best they could offer me was £3 off. Horrible to deal with. Their retention team used to be ok now it’s gone down big time!
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Paul.Keane (@k3ano1) reported@SkySports still employing poor pundits @jobimcanuff7 and Goodman. Fee goes up but the quality goes down. Both reckon that penalty was “close”
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Richy (@MTFC_RIch) reported@cxdi55 @skytv @SkyHelpTeam Over the years I stayed with Virgin. BB only - £70/m(1gb). Changed to YouFibre 2 yrs ago now, again 1gb, halved cost to £39. Just had a call to renew, it’s now £30! They said bcos im a loyal customer! Not heard that before 👏 Fire stick and BB. Cheaper by more than 50%
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Emry's Toy Soldier (@EmrysToySoldier) reported@cxdi55 @skytv @SkyHelpTeam Can't wait for my renewal to come end of the year, leaving instantly save me as I can then cancel bbc licence too. Plus there customer service is dire now.
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Chris McGivern (@Givy82) reported@cxdi55 @skytv @SkyHelpTeam I just got sky for £25 as a new customer as BT were charging me £53 a month
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AI (@AI11121314) reported@cxdi55 @skytv @SkyHelpTeam Cancel your contract. Wait a week. Call the out of contract team 03337594760. They’ll offer you atleast 30% off your initial quote.
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RG2652 🏒⚡⚡⚡⚽ (@RossGibbs78) reported@SkyHelpTeam @EE There's a problem with sky you can't call or receive a call from anyone on sky .other networks seem ok . Hopefully sky can fix it. Hopefully telling everyone on the website about it.
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Oscar (@Oscarsaurus) reported@cxdi55 @skytv @SkyHelpTeam I had the same problem and spent about 2 hours on live chat with them because I'm a stubborn ***. Got them to reduce the price to what it would be for a new customer by telling them that if they didn't honour the price I would be switching providers immediately.
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Paul Gudgeon 🦊💙 (@paulgudj) reported@cxdi55 @skytv @SkyHelpTeam 💯 I left Sky last month after being a customer for over 30 years. Feel like we are being forced to pay massive rises in prices because they are so desperate to keep the football and have to pay through the nose for it. I’m £130 better off.
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Mart Mart (@MartMart_62) reported@cxdi55 @skytv @SkyHelpTeam Sky customer for almost 27 years. Price jumped to £180. New customers get a similar package for £71. Only difference was I had sky Q the new one was sky stream. Tried to haggle but their best price was nowhere near the new customer price. Needless to say I start virgin next week