Sky Outage Report in Biggin Hill, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Biggin Hill, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Biggin Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Sky
Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Biggin Hill, Greater London, England
The most recent Sky outage reports came from the following cities: London, Croydon, Southwark, Erith, Coldblow, Bexleyheath, Purley, Thornton Heath, Fulham, Mitcham, Orpington, Wandsworth, Caterham, Westerham and Wallington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| Croydon |
Total Blackout | |
| London |
Internet | |
| Croydon |
Wi-fi | |
| Southwark |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Biggin Hill, England
Latest outage, problems and issue reports in Biggin Hill and nearby locations:
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Hayden📸
(@hpsescapades) reported
from
Wandsworth, England
Anyone else around #Northcote road having @SkyUK #broadband issues?
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JEFFREY OSEI-TUTU🇬🇭
(@Drjot) reported
from
London, England
@SkyHelpTeam Absolutely terrible service from @SkyUK @SkyHelpTeam time for change
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Helen Charlesworth 💙
(@helen0107) reported
from
Bromley, England
@SkyHelpTeam Any issues in the BR5 area with internet? Mine has been off more than on all day!
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Hayden📸
(@hpsescapades) reported
from
Wandsworth, England
Anyone else around #Northcoteroad having @SkyUK @SkyHelpTeam #broadband issues?
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Imogen Powell-Shaw
(@imogenpowell) reported
from
Wandsworth, England
@OpenreachHelp I believe @SkyUK are waiting for an update from you as we have no connection date, hence my direct tweet to find out what’s going on. Can you help?
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Anayat Khan
(@AKhan0o7) reported
from
Croydon, England
As soon rain hit the floor my @SkyHelpTeam is slow as they waiting for 🌧 . My Internet in South London get worse. Guys please fix this issue. Many thanks
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Faye
(@flchambers_) reported
from
Wandsworth, England
@SkyHelpTeam We’ve had no internet since 10:30am (Wandsworth). Can you tell us what the issue is and when it’s likely to be back pls? 🙏🏼
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Akane Vallery Uchida
(@ZeGermanShibe) reported
from
Camberwell, England
@SkyHelpTeam Internet down / intermittent in SE17. Can't even run the test, it just doesn't connect on my PC. Router lights are all green. Will this be resolved soon?
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maburte003
(@maburte003) reported
from
Croydon, England
@SkyHelpTeam sky I’m trying to get through to some one who can deal with an issue with my box. Can you help ?
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MrJohnSeager
(@MrJohnSeager) reported
from
Croydon, England
Just seen the details for #skysports and their UK #bundesliga deal - let’s just say it’s a bad one - no 2.30 games due to 3pm uk blanket ban - no 2.Bundesliga games apart from playoffs - no mention of highlights - I have to switch to sky sports something I said I will never do
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Sam Bean
(@SamRBean) reported
from
Tonbridge, England
@SkyHelpTeam WiFi has been down for the last few hours. Are there problems in the Tonbridge area? Tried resetting and restarting but nothing
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Hayden📸
(@hpsescapades) reported
from
Wandsworth, England
Hi, @SkyHelpTeam I am having #broadband issues. The connection keeps dropping. Are there any known issues in SW11 1NG area? If not, there is one!
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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Dd456
(@dadauk456) reported
from
Horley, England
@SkyUK hi. Sky is not working. Any news on when it could be back up and running?
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Ssb316
(@ssb316) reported
from
London, England
@SkyHelpTeam Please help with an issue for my Uncle. He’s reliant on Video Calls to Doctors after Chemo due to Covid. He has been informed to wait till next week. SkyQ box showing Orange light, Cables replaced, device restarted. I’ll follow up with a call tomorrow morning.
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Imogen Powell-Shaw
(@imogenpowell) reported
from
Wandsworth, England
@OpenreachHelp Thanks for coming back to me. Yes, it’s a ‘mare. I spoke to provider this morn and they didn’t mention escalation. @SkyUK can you help please?
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JEFFREY OSEI-TUTU🇬🇭
(@Drjot) reported
from
London, England
@SkyHelpTeam You need to wake up my broadband is not working.
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Eduardo Varpola
(@EduardoVarpola) reported
from
London, England
Hi guys! @SkyHelpTeam I’m having massive issues to make a connection with my server’s work, it say something about a “unsuccessful domain name resolution” please fix this ASAP, we need to work! Thanks 🙏!
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It's Jonathan
(@DontCallMeJon) reported
from
London, England
@SkyHelpTeam No. He just said “until the problem is fixed we can’t install Sky Q”. 🙄
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SW London Bus Driver
(@spencersuckling) reported
from
Wandsworth, England
@KimberleyeLeo why do I never get a response from @SkySports when querying a comment? 🇿🇦 🇰🇪
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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James
(@jamesh220279) reported
@SkyHelpTeam Oh right ok, any reason why they would? I have never had a direct call from any of your contact centres.
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Worlboss
(@TardyGinger) reported
@joshawarmaaaa same for me there seems to be intentional throttling going on @SkyHelpTeam 3 nights in a row 200 plus ping from 8pm untill 12am FIX ASAP!!
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Jim
(@TheTrueEye) reported
@SkyHelpTeam No it's speeds on everything ethernet and wifi the ping sky rockets and the speeds nosedive. Your broadband checker is quite useless, It is not calculating actual speed, but the potential line speed. The issue is the current speed. It's designed this way so yous take no liability
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Jim
(@TheTrueEye) reported
@randomtaskkk @SkyHelpTeam Yeah there's a server issue somewhere before hundreds are reporting these issues. I'd like to work with sky to get to the bottom of this, but they keep bringing up their own in-house "line test" which is not representative of real time speeds. Extremely frustrating now.
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Lydia Rennie
(@lydia_rennie) reported
@SkyHelpTeam hi please help, Sky WiFi isn’t working. The power light is showing green however the internet light is Amber. It won’t work at all and suddenly went off. Are there any issues in the Fylde area? Thanks
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Keith Robertson 🤦🏻♂️
(@Keithr10) reported
@SkyHelpTeam First result said my wifi was turned off and I had to reset the router which i did, it now says no issues when there clearly is, this isn’t the first time, I’m sick of it
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Worlboss
(@TardyGinger) reported
@SkyHelpTeam @TheTrueEye im in the exact same boat mines is being investiagted by your tech team but surely you guys realise its widspread loads of folk in scotland are having the sme issue high ping form 8pm untill 12pm you guys must be throttling the service i will be cancelling
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Jim
(@TheTrueEye) reported
@SkyHelpTeam Your broadband checker is of no use when i am running 10 different independent tests and every single one shows there is a huge problem.
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JB
(@jrb1103) reported
@SkyHelpTeam Are you having problems with your website? Can get into account but when you try to access other information it keeps coming up with 'Technical Issues' and its been like that for a few days.
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randomtaskkk
(@randomtaskkk) reported
@SkyHelpTeam I don't think you're understanding the point. Using the same device I get either full speed or 1/4 speed depending on which test server is connected to. As my device is the same / not changing between tests this would indicate a network issue.