Sky Outage Report in Biggin Hill, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Biggin Hill, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Biggin Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Biggin Hill, Greater London, England
The most recent Sky outage reports came from the following cities: Southwark, London, Wandsworth, Dartford, Croydon, Fulham, Merton, Erith, Sevenoaks, Longfield, Mitcham, Orpington, Welling, Grays and Tadworth.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Biggin Hill, England
Latest outage, problems and issue reports in Biggin Hill and nearby locations:
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Jamie
(@Jamiecpfc) reported
from
Sutton at Hone, England
@SkyHelpTeam shocking service today from sky. Can’t even speak with someone to resolve. #shambles
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oliver chapman
(@ochapman) reported
from
Bromley, England
Hi @skyuk - is there a way of contacting someone at Sky with a broadband issue which can't be fixed online and no calls are being taken? Thanks
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@SkyHelpTeam guys what update was sent out over night. I'm getting This screen does not support HDCP try reconnecting your HDMI cable. Sky appears for a split second then same blue screen
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
Bloody hell @SkyUK your broadband is ****! I’ve had intermittent connection since April, a broadband and tv visit and it’s still crap... quick enough to take my £100 a month though huh!! Can’t call or contact you either #pissedoff @SkyHelpTeam
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oliver chapman
(@ochapman) reported
from
Bromley, England
Hi @SkyHelpTeam Hi - is there a way of contacting someone at Sky with a broadband issue which can't be fixed online and no calls are being taken? Thanks
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Aydin Djemal
(@adjemal) reported
from
Bromley, England
@SelenDjemal @SkyUK Ask for your complaint to go MD level they have to pass it onto them.
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Anfield South ⭐️⭐️⭐️⭐️⭐️⭐️
(@jaypayneuk) reported
from
Bromley, England
@SkyHelpTeam hi. I am having broadband problems today and can’t call your service centre as you’re running a reduced help team. How do I contact you and get help?
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Aydin Djemal
(@adjemal) reported
from
Bromley, England
@SelenDjemal @SkyUK sky broadband is crap I’ve been told by many people. Go BT they are the best.
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Karen Alford
(@KarenA_69) reported
from
Whyteleafe, England
Please help @SkyUK @skytv these calls that I’ve reported to you are still coming through to me. They are saying they are sky how can I block them ..
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lizzie farrant
(@Lizzie_Farrant) reported
from
London, England
@SkyHelpTeam I am an NHS worker WFH and my broadband has stopped working. 2hrs of going round in circles with online support. Now way to speak to anyone. Please help!!!
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Aydin Djemal
(@adjemal) reported
from
Bromley, England
@SelenDjemal @SkyUK Absolutely disgusting. Happy to take your money but not happy to sort a service which is more important than ever during lockdown!!!
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Sarah Martin
(@sarahMwasHudson) reported
from
Bromley, England
@SkyUK want to sign up to your tv and broadband package as I’ve moved was a long standing virgin customer ... but it seems you don’t want new business saying I’m an existing customer (which I’m not) and no response on multiple messages on FB and chat won’t load ...
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Sandra McKay
(@nistasan) reported
from
London, England
@SkyHelpTeam hi our broadband is down - orange light on hub for Internet. Any known issues in se23? Done the online diagnostic with no joy. Thanks.
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@SkyHelpTeam You know that was 13 hours ago. I'm a Q customer. I've resolved it by unplugging the Q box left it an hour plugged it back in. So while I appreciate the reply 13 hours is of little help
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Adam McClelland
(@adam_mcclelland) reported
from
Croydon, England
@SkyUK told engineer would call an hour before arriving and now told (after no phone call) that it is a customer no show as he visited abd didn’t call. Now need to wait two weeks and take another day off work!! Terrible service!!
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Leyla Goodwin-Rose
(@goodwinrose) reported
from
Bromley, England
@SkyHelpTeam what are we supposed to do if we have an issue before 8.30am. My husband has to start work at 7am and he can’t get logged in as we can not get an internet service . Since we joined Sky broadband we have had nothing but issues and it’s so frustrating .
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Jon Ellacott
(@jonellacottCPFC) reported
from
Croydon, England
@SkyHelpTeam It's OK he has literally just phoned, he has only just been given the job. Thanks for your help.
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Nick Beckingham
(@niche27) reported
from
Bromley, England
@SkyHelpTeam hello my broadband has been down since 7am and my app says there’s an outage but I desperately need to work and I have no idea what is going on. Please advise ASAP it’s been 4 hours
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam Please I have done all this before, I’ve had broadband guy out and a TV woman out and there’s still issues. For 4 months now and still £100 you take from me with no resolution.
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Del Vincent
(@lacaladel) reported
from
Banstead, England
@SkySports Needs to re capture his England form not a bad signing though a squad player 👍
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Anita Manning
(@AnitaMa78000798) reported
@SkyUK so I have an outstanding complaint awaiting compensation from last year, I finally get a phone call from you, say that I am being transferred to your broadband dept and you then put me on hold!I waited 22 minutes and gave up! I can’t sit on the phone all day!
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Mark
(@Sherratt1992) reported
@SkyHelpTeam 45 minute wait to speak to customer service? Shocking #skybroadband #CustomerService
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Scott McLaughlin
(@OxyThottin_) reported
@SkyHelpTeam already tried them, a few times, and also tried numerous devices, still all the same issue, both 2.4 and 5ghz
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Justine King
(@JustineKingxx) reported
@SkyHelpTeam have charged me 3 times to install broadband/TV that STILL hasn’t been installed. Booked installation for tomorrow &they’ve no record of appointment so charging ME again to rebook! No option to speak to complaints dept. V. negative customer service experience so far
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ol13
(@musicalgubbins) reported
@SkyHelpTeam Thank you for responding, this hasn't given me a unique number though. Just a generic phone number to call which I am already on hold with? I'm looking for more help than that please.
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Anita Manning
(@AnitaMa78000798) reported
@SkyHelpTeam Waste of time, there has been phone calls and emails since last September!!! As long as you keep getting your money off me each month you can’t be bothered! We moved house and had no service for nearly 3 months!
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Brenda S.N
(@BrendaSN9) reported
@SkySports We don't care how you feel you turned down the opportunity to play for Chelsea. Frank Lampard was never qualified for the job. He should have stayed in Derby
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Dharmesh Rajput
(@dharmesh_rajput) reported
@SkyHelpTeam need help with wifi - not sure if we are getting the right or best speed available - would like to speak to someone ASAP please.
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liam
(@clydefc123) reported
@SkyHelpTeam wifi is not working is their any issues
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Mark
(@Sherratt1992) reported
@SkyHelpTeam Spoke to someone last week about my WiFi. Made a few changes but he advised if the issues continued I need to get in touch so you can send me a new router (he said mine was very old).