Sky

Sky Outage Report in Biggin Hill, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Biggin Hill, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Biggin Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Biggin Hill, Greater London, England 01/29/2026 03:25

January 29: Problems at Sky

Sky is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Biggin Hill, Greater London, England

The most recent Sky outage reports came from the following cities: Southwark, Croydon, London, Orpington, Grays, Tadworth, Sutton, Dartford, Bromley, Wandsworth, Reigate, Morden, Fulham, Redhill and Sevenoaks.

Loading map, please wait...
City Problem Type Report Time
United KingdomOrpington Wi-fi
United KingdomSouthwark Internet
United KingdomSouthwark Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Biggin Hill, England

Latest outage, problems and issue reports in Biggin Hill and nearby locations:

  • Dave_mfc87 Dave (@Dave_mfc87) reported from Camberwell, England

    Third world problems, having to hotspot tablet from phone to watch #FuryChisora3 as #skywifi is down and no explanation as of yet why @SkyHelpTeam

  • RobertSSmith66 Robert Smith (@RobertSSmith66) reported from Sutton at Hone, England

    Q. What kind of moronic company thinks it enhances customer service by only allowing communication via WhatsApp on a phone? A. @virginmedia! @SkyUK here I come !

  • CraigWiIIiams Craig Williams (@CraigWiIIiams) reported from Camberwell, England

    @SkySports this is nonsense. Not one player went anywhere near him to console him after the Musiala/penalty **** up. Clearly a disconnect.

  • JoJoTrainers Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam No.. It's all @OpenreachHelp fault so Sky can't possibly take an responsibility for their customers... Great service isn't it ?

  • b7xt2mw4pz I, Claudia (@b7xt2mw4pz) reported from Bromley, England

    @SkyHelpTeam You’re welcome Matt!! It’s a pity OPENREACH/KELLYS don’t strive for the same high standards as Sky!! Appalling experience with them y’day, damaging my property and have to have the router ON THE FLOOR RIGHT NEAR MY FRONT DOOR!! AWFUL 😡

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    Pathetic customer support and help from @SkyUK broadband - activated almost a week ago and still struggling to get internet connection - everytime the customer support just reads out a same generic script involving turning the router on and off - unbelievable

  • Violet_Guitar_ Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK Is there a problem with your wifi in south London? Real problems for 24hrs+

  • Empower2Perform Shameema Yousuf (@Empower2Perform) reported from Wandsworth, England

    @SkyHelpTeam not very helpful when a customer support individual says “i’ll call you right back” but never does. One of the reasons I’ve left but I do need to get your equipment back so please get someone to contact me please. Even that returns process Sky couldn’t manage. Thanks

  • LynnRr71 Lynn rr71 (@LynnRr71) reported from London, England

    @SkyHelpTeam any idea how I originate a complaint against sky mobile?

  • TellerMarie ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    So looking up online it appears the @SkyUK / @SkyHelpTeam internet might be down for a few days in Bromley. You really do suck Sky.

  • LJS111 Louise S (@LJS111) reported from Lambeth, England

    *******, Geoff. That’s harsh. Maddison should have just walked off. #SkySports

  • jessica281815 Jessica (@jessica281815) reported from Wandsworth, England

    @SkyHelpTeam Why is my internet down?

  • ADH_911 Alex Heath (@ADH_911) reported from Bromley, England

    @SkyHelpTeam are there issues in BR3 for broadband? Have run diagnostic tests and it says no local issues yet all lights are on router correct but apparently cannot find. Also does not appear to be able to run a line test.

  • JoJoTrainers Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    As if moving house without a car isn't stressful enough ..the utter ineptitude of @OpenreachHelp and @SkyUK is astounding. How difficult is it to reconnect a service that was there the day before ? Emails to both CEO with "please do better" sent . Let's see if either read..

  • IngaDR Inga Davis-Rutter (@IngaDR) reported from London, England

    Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! 😖

  • Kentishhomer Colin Holt (@Kentishhomer) reported from Dartford, England

    @SkyUK @fox @NCIS_CBS this is really poor since fox was sold off, ncis ncis Los Angeles has gone to Disney plus. No where to view it feel like chucking it all away 19 seasons with ncis left in limbo now

  • JoJoTrainers Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @OpenreachHelp what does a girl have to do to get the courtesy of a response? @SkyUK are clear it's you holding up service my cancelling the order to reinstate a line that worked the day before ??

  • IngaDR Inga Davis-Rutter (@IngaDR) reported from London, England

    Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! @SkyHelpTeam

  • JoJoTrainers Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam Unacceptable..once again abdicating and responsibility for q customer

  • JoJoTrainers Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam Once again abdication all and any customer responsibility

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Kim_x0 Kim_x0 (@Kim_x0) reported

    @SkyHelpTeam Thanks. It seems to be the freeview channels that are the issue.

  • Hew2123 Hannah wright (@Hew2123) reported

    @SkyHelpTeam Sky broadband working, not connected to the internet. Tried all troubleshooters on sky page, still not working, can you advise?

  • MatterfaceJaime Jaime Matterface (@MatterfaceJaime) reported

    @SkyHelpTeam It is now an hours wait to n the phone line and other people locally are being told that there have been no other reports of issues locally. This is simply untrue.

  • MatterfaceJaime Jaime Matterface (@MatterfaceJaime) reported

    @SkyHelpTeam hey sky help, can you please advise what the issue is in Gillingham Dorset sp8, people calling your helpline being told there’s no reported issues but local social media is ablaze with people with issues today.

  • ChelseaSpencer SpencerDolman (@ChelseaSpencer) reported

    @SkyHelpTeam Well I would just like to add after spending another 2 hours on the phone and being promised the engineer will come now on Monday and be made aware of my issues and complaints ,I’ve just again received another cancellation text from the engineer I will be leaving before I got it

  • MatterfaceJaime Jaime Matterface (@MatterfaceJaime) reported

    @SkyHelpTeam Hi there, broadband has been out since late morning. Called your helpline & been advised that there is no line issue, however speaking to many locals today all on sky having the same issue. People are still being told by helpline that there are no reported issues in the area

  • brookseybabe C’helle leigh-anne #justiceforjohnnydepp (@brookseybabe) reported

    @SkyHelpTeam I already have they moved a wire from one room to the next the problem has still exsists like I said we’ve been experiencing this for almost two years now.

  • Marmite2 s (@Marmite2) reported

    @SkyHelpTeam No. I’ve called help to explain the situation and been told it would be sorted but then get email to cancel

  • Ash_Hirani Ash Hirani (@Ash_Hirani) reported

    @Bharat_LearnAca Sod that! I'll shred the mobile phone sim and recontract with @SkyUK. I've been with them as a TV customer for 20 years but may look at BT for phone and broadband. I'll keep an eye on the bank account and contest any direct debit if Virgin try it on.

  • MatterfaceJaime Jaime Matterface (@MatterfaceJaime) reported

    @SkyHelpTeam We have been told that a new router would be sent out. With the number of other issues locally that have all started today late morning, all on sky ( other networks not affected ) it can only be a sky issue surely ?