Sky Outage Report in Biggin Hill, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Biggin Hill, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Biggin Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Biggin Hill, Greater London, England
The most recent Sky outage reports came from the following cities: London, Southwark, Coldblow, Wandsworth, Croydon, Fulham, Redhill, Reigate, Swanley, Bexleyheath, Erith, Longfield, Mitcham, Orpington and Caterham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Total Blackout | |
| Southwark |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Biggin Hill, England
Latest outage, problems and issue reports in Biggin Hill and nearby locations:
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Dan Tickner
(@dannyt2003) reported
from
London, England
@SkyUK A big THANK YOU to the lovely Sky Backstage team. Coffee machine was not working so we got another free drink instead. Fab customer service from Thomas.
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Joanna Bovis
(@Jojosolitaire) reported
from
Wandsworth, England
@SkyHelpTeam hi internet down in southwest London. Your website seems to be unable to help and I’m still not connected to an adviser over text, please help!
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
im getting fed up with @SkyHelpTeam @SkyUK . all week I've been trying to ring and no answer saying my bill aint been paid and it has . it's a joke fed up with this service
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Paul Smith
(@bronzefish) reported
from
Bromley, England
@SkyUK broadband intermittently dropping connection. Your support tell me it’s due to number of wi fi devices connnected. When I was with @bt_uk this was not an issue. Sky support tell me I have to pay £300 cancellation fee to leave Sky!
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Paul Smith
(@bronzefish) reported
from
Bromley, England
@SkyHelpTeam Tried that and didn’t help. That is why I had to phone your support.
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
@SkyHelpTeam hi we recently got sky Q but the past couple weeks its not been letting me download or record things & the only way to fix it has been to turn it off & back on again which is now getting very annoying
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
why can't I connect to the on-demand services . I've restarted the router twice and the box and still not working . it's a joke . I'm getting fed up with this company @SkyUK @SkyHelpTeam
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mmpfb
(@chrstphrcp) reported
from
Bromley, England
@SkyHelpTeam is internet down in SE20. Have no connection this morning
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KonradCy
(@konradc12) reported
from
Bexleyheath, England
@SkyHelpTeam I am a Sky customer. I don't think the call was from Sky! The caller only mentioned Call Guardian and couldn't answer who my provider is. Thanks anyway. I await an answer to confirm. I have telephone preference service.
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Robert Church
(@RobertC77080079) reported
from
Sevenoaks, England
@MCYeeehaaa @LingfieldPark @AtTheRaces @SkySportsRacing @SkySports Oh well Matt if the industry wants to put the final nail in the coffin of the lower end of racing they are on the verge of doing so. That idiot Becket is forgetting the punter , the racecourse staff and even people like yourself. Another idiot born with a silver spoon
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
because when he said it would £65 pound for the main socket to be moved in my room to get good service . he then said we don't supply that service when he clearly said it would cost £65 to move the socket . seemed like he wanted his way (rodger) @SkyUK @SkyHelpTeam very poor
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@SkyHelpTeam sky q box been a really painful experience 🤬 last two weeks can’t download on demand can’t cancel anything on schedule recording it’s a mess
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David
(@Vasey888) reported
from
Wandsworth, England
@SkyHelpTeam no internet since Thursday and refusal from customer services to get an update on resolution from @WeAreOpenreach @OpenreachHelp. Can’t you just speak to one another.....
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Janine Parker
(@janineparker05) reported
from
Wandsworth, England
@SkyUK after 15 years of custom, we have to move to Virgin ( gutted) Your dishes can’t accommodate the high rises being built around hour home in London. Sky- Please move on with your technology, we never wanted to leave you!
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
yes he told to get cables what ive already tried and it felt like he didn't belive me . awful service . I pay a lot of money for my sky i don't expect my services to be slow and if a customer wants help he should be helping not over powering and not believing @SkyHelpTeam @SkyUK
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@SkySportsWWE @SkySports sound issues on Smackdown feed.
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A_Hughes-Martin
(@AlfieHM) reported
from
Crayford, England
@SkyHelpTeam could somebody please help me as I’m unable to log into my sky ID
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
so i would just like to report him please to the management team @SkyHelpTeam @SkyUK rodger awful service and didn't let me speak . overpowering and of it wasent his way he didn't wanna help . awful (rodger)
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Andrew Moore
(@sainttwittwer) reported
from
Tatsfield, England
@SkyUK Just got a letter telling me that my bill will be going up by £6 a month!!!!! What!!! Goodbye sky how dare you treat us this. Your broadband router is shocking as well. #milkingus #skyuk
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John Paul Goddard
(@JP_Goddard) reported
from
Crayford, England
So after over a year of problems from @SkyUK that we couldn’t keep the tv, now their broadband has packed in and they say can take up to 5 days to fix and and can’t even tell me when an engineer will be sent. Was a Sky customer for 20 years but now they’re a shambles. AVOID THEM!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Miki 🌾mura
(@whiteanklesocks) reported
@SkyHelpTeam I’ve done the testing and it said it needs an improvement. They told me to wait for 48 hours as they were trying to improve (on their side????) it but not much change. I’ll call the help centre.
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Stevie Bap
(@steviebap) reported
@SkyHelpTeam Still coming up as no issues. Spoke to a few residents, there internet has gone off again too
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Nathan Lonsdale
(@NathanLonsdale4) reported
@SkyHelpTeam It’s a complex issue that’s why I was told to ring cust services but more chance of speaking to the pope! It seems my account is crossed over with my mums, when I log into my sky it pulls up my mums info and sky package, also I can’t get sky go due to this issue
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abs
(@_aaaaabbie) reported
@SkyHelpTeam since i left sky in june (with a very clear reason as to why, and why i wouldn’t be able to return) i have received a call every month asking me to return. every time i tell them why and they say they’ll remove me off their list, but they never do??
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Phil Jones
(@PhilThe_Gr00ve) reported
@SkyHelpTeam Are there currently any broadband issues in the DY5 area in Brierley Hill? I'm working from home and had my broadband drop out briefly twice today.
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Dave⭐️⭐️
(@dj_zotov) reported
@SkySports Never realised Murray was a Knight already! Must have missed that one! 😳
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Ros Bent
(@bent_ros) reported
@OpenreachHelp and @SkyUK both absolutely appalling customer service via @SkyUK ..... 6 days on after installation and still waiting for broadband.... no updates , no nothing .... # frustrated and angry beyond words 😡😡😡😡
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Holly T
(@hollythompson98) reported
@SkyHelpTeam I have a problem with where my sky satellite has been attached but I can’t get the help I need on your customer service line and your website won’t let me submit a complaint, can you advise me on how I can speak to someone to resolve this?
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Jack Elborn
(@ElbornJack) reported
@RobJone12912767 @SkySports What in the flying mother of **** has that got to do with anything
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Stevie Bap
(@steviebap) reported
@SkyHelpTeam It’s coming up no known issues, but there is........