Sky Outage Report in Biggin Hill, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Biggin Hill, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Biggin Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Sky
Sky is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (61%)
-
TV (15%)
-
Wi-fi (13%)
-
Total Blackout (6%)
-
E-mail (2%)
-
Phone (2%)
Live Outage Map Near Biggin Hill, Greater London, England
The most recent Sky outage reports came from the following cities: London, Wandsworth, Redhill, Southwark, Croydon, Fulham, Thornton Heath, Reigate, Horley, Dartford, Sutton, Purley, Coldblow, Swanley and Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
TV | |
| London |
Internet | |
| Wandsworth |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Biggin Hill, England
Latest outage, problems and issue reports in Biggin Hill and nearby locations:
-
cheffiana
(@zoegracee03) reported
from
Camberwell, England
@SkyUK its 9.06 why is the wifi not working....
-
WHISKY P
(@WHISKYP3) reported
from
London, England
@BETTINGTIPS_CFC @TweetChelseaSG @SkySports Please dont fly a kite here. Willian says he will stay until the season ends. Adding that its no problem for him.
-
john flood
(@johnbarbiebutt) reported
from
Stone, England
@SkyHelpTeam hi are you having broadband issues in SE9. Wi-fi completely gone and after re booting still not connecting!
-
Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyUK Our dish has been down since STORM DENIS. The engineer finally turns up today, DOESN’T ring the bell but calls my partner who is working and leave a ridiculous voicemail about social distancing! The dish is outside! Don’t use this pandemic as an excuse #CustomerService
-
Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyHelpTeam I don’t accept. Until someone explains why a doorbell cannot be rung & why we have been left without service for 3 months (whilst paying) and why it’s ok to blame the inability to fix an external satellite dish on social distancing. I now have to wait until JULY! This is farcical
-
Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyHelpTeam we have to call & wait again. I don’t understand why your guy couldn’t ring the bell. I don’t understand why social distancing has been used as excuse. first world problems I know, but I have 3 small children to entertain/educate and sky tv would help. I’m sure I am still paying
-
Shane Gillespie
(@ShaneGillespie) reported
from
London, England
@charlotte19831 @SkyUK @BorisJohnson @SkyHelpTeam @SkyNews @BBCNews They are bloody useless, wont get a manager to call us and won’t do anything to help.
-
Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyHelpTeam 3rd of JULY is the date we have been given. It has been down since FEBRUARY. This is an absolute joke. Your engineer is clearly taking advantage of the situation. You cut our neighbours telephone line, told my partner we “just need an upgrade”, blamed social distancing for today!
-
Geoff Gosbee
(@geoffgosbee) reported
from
Eltham, England
@SkySports how do you get hold of anyone if you have an issue with SkyQ. I can’t seem to find a number
-
Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam When I go to the link and do all what it says and it asks if it works, which it doesn’t , it just takes me to a blank page so there is no further help
-
Ashley James
(@ashleyljames) reported
from
Wandsworth, England
@citythameslink1 @SkyUK I want to cancel my movies subscription but I won't let me do it online. Says I need to call!
-
Oz 🗡🔴⚪️
(@pauloz1806) reported
from
Hartley, England
@NadstarNew2020 @Jbaxter_17 @SkySports @MattSouthall84 You need to crawl back down from Southall’s arse you pathetic hanger on!! It’s embarrassing man... 😬
-
Charlene
(@Peachey_79) reported
from
Wandsworth, England
Why is it so difficult to get help from @SkyHelpTeam .. my sky Q won’t connect to my Sky hub box
-
Charlene
(@Peachey_79) reported
from
Wandsworth, England
@JayHayon66 @SkyHelpTeam It’s ridiculous I pay over £100 a month and when there’s issues I’m not allowed to call cause I’m not a key worker but I still have to work from home . And my job is actually supporting the NHS 😤
-
🆆🅴🆂🆃🆈
(@itsmrweston) reported
from
Eltham, England
@mainy10 @SkyUK @virginmedia Mine hasn’t been down for 2 days 😁
-
Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I don’t like this @SkyUK Don’t want to help people who have been Furlough and told me they can’t get a manager to call me. @BorisJohnson the government needs to help here before we all get in to debt because of it. @SkyHelpTeam @SkyNews @BBCNews
-
Charlene
(@Peachey_79) reported
from
Wandsworth, England
I hate @SkyUK so I call the phone help and the answer to my sky Q not connecting is to send a Ethernet cable which will take 5 working day’s... **** off I pay £120 a month and now I can’t use my sky mini boxes or get any on demand stuff @SkyHelpTeam you are ***************
-
Finchy
(@Dan_Finchy) reported
from
Eltham, England
@ElizabethG351 @SkyHelpTeam Mines constantly doing it but there's never a problem 🙄
-
Nina Dannielle Kells
(@cluedokells) reported
from
Crayford, England
@SkyUK I need to upgrade my internet as I’m working from home and it’s too slow with a full household. Tried to phone but you told me to go online but I can’t find the correct package
-
Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam No at the end of the steps I get a blank page that’s the problem 😤
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Larry Bundy Jr
(@LarryBundyJr) reported
@PirateAndy666 @SkyUK I do find the tedium of the sponsors showing before and after every single ad break incredibly annoying. When rivals like Netflix Etc. can offer everything 100% advert free, it does show how poorly you treat your customers.
-
Chuckie
(@chuckieDM) reported
@Bintu14p @bazLFChudasama @SkyUK Yeah, I know a lot of people with same issue Shite Surly people will get discounted bills
-
Mark Sanders
(@mark_utd) reported
@SkyHelpTeam It’s been over 24 hours. If I didn’t pay my bill for 24 hours you would have a thing or two to say. Getting two updates on 24 hours with limited info is not great customer service
-
James Emery
(@JamesSEmery) reported
@SkyHelpTeam So, you’ve directed me to your self same Twitter account? The one I tweeted (so clearly was looking at anyway) in the first place. Absolute genius. Treating your customers like they are stupid is a sure fire way to keep them. Brilliant 🤬 🤡 🤡
-
James Emery
(@JamesSEmery) reported
@SkyHelpTeam So, you’ve directed me to your self same Twitter account? The one I tweeted (so clearly was looking at anyway) in the first place. Absolute genius. Treating your customers like they are stupid is a sure fire way too keep them. Brilliant 🤬 🤡 🤡
-
James Emery
(@JamesSEmery) reported
@SkyHelpTeam Again, I saw that update, as was checking for updates on the very account I tweeted long before there were any regular updates … but thanks … again … for treating me like I’m an idiot. Want me to get you shovel to help with the digging? 🙄
-
Sue Martin
(@SueDMartin) reported
@SkyHelpTeam Thanks but this has been going on 24 hours now and causing major issues - unable to provide a timescale is not really an acceptable response.
-
ͳrἱν 🇨🇩
(@Trivoxx) reported
@UtdAidanXI @SkySports seek help
-
Graham Curry
(@Lancsamb) reported
@SkyHelpTeam worst customer service on sky store can buy movies and Simon in store totally unhelpful no solutions at all that I can do!
-
RR 🚀🚀
(@RJR19824) reported
@Aeroo__ @SkySports I bet they are **** scared of getting 'booed to death' It's boring now. Take the knee, don't...who gives a flying ****.