Sky Outage Report in Biggin Hill, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Biggin Hill, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Biggin Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (46%)
-
TV (31%)
-
Wi-fi (12%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map Near Biggin Hill, Greater London, England
The most recent Sky outage reports came from the following cities: London, Southwark, Croydon, Tonbridge, Carshalton, Wandsworth, Reigate, Bromley, Mitcham, Erith, Fulham, Orpington, Dartford, Merton and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Biggin Hill, England
Latest outage, problems and issue reports in Biggin Hill and nearby locations:
-
Emily Davies
(@emilykerrin) reported
from
Camberwell, England
@SkyHelpTeam Yes. NBC universal. Who do I need to speak to? Also how do I cancel my broadband - what’re the terms? I think it just makes sense to switch providers. Thanks
-
Caz Young
(@The_Caz) reported
from
Wandsworth, England
@emma_wheatley @SkyUK Ours is exactly the same. Super slow and their solution is to upgrade to SkyQ... except we can't get fibre here and only have 1 tv so zero benefit.
-
david
(@kentsoc) reported
from
Biggin Hill, England
@SkyHelpTeam I really just wanted SkyMobile customer services
-
Luke
(@Mister_Luke_K) reported
from
Merton, England
@SkyUK internet has just gone down in SW19 area for me and neighbours I have children here that need to get online to do schoolwork!!! Can we have some idea when it’s coming back??? What do I pay too dollar for if I can keep my connection??
-
Elaine Leggatt
(@elaine_leggatt) reported
from
Crayford, England
@SkyHelpTeam Have not even started contract and already under stress by you not doing what you assured would happen. Moving is stressful during a a pandemic and already you have let us down . Not impressed, 1 1/2 hours trying to sort only to be told I need to sort it myself.
-
Caz Young
(@The_Caz) reported
from
Wandsworth, England
@emma_wheatley @SkyUK That's so unsafe! I hope you manage to get a solution as if it's anything like ours you can barely have 2 people online at the same time.
-
Kieran Shew
(@shoeburger) reported
from
Merton, England
Hi @SkyCricket @SkyHelpTeam ! Another major cricket series lost from your service. How much will you be compensating your customers, or should we just cancel all together?
-
Kypros Michael🔰🇬🇷🇨🇾
(@kypros_michael) reported
from
Wandsworth, England
@SkyHelpTeam Seriously guys, for three days now the internet has dropped constantly.. we are supposed to be working at home as well as home schooling and you guys can’t fix this or make it stable? It’s a joke... maybe you guys can email my kids teachers and my bossto explain....
-
PJ
(@LondonNIrish) reported
from
Wandsworth, England
@SkyHelpTeam hi. I have recently moved home and transferred my BB. However the router still hasn’t arrived. Can someone pls help? Thanks
-
Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I’m sorry but your customer service is terrible. Surly making your customers wait over 20 min as a minimum each time they need to speak to someone is not right! Why can’t you invest in more staff to cut wait times? You charge people enough for your services.
-
Simon Fisher
(@si_fi) reported
from
Bromley, England
@SkyHelpTeam anyone there? I need help with a non functional TV subscription.
-
Alysen Miller
(@AlysenMiller) reported
from
Wandsworth, England
@SkyHelpTeam my broadband keeps going down (SW London) and you have contrived to make it literally impossible to speak to a human being on the phone. We are working and homeschooling (or not). How do you propose to resolve this?
-
Kypros Michael🔰🇬🇷🇨🇾
(@kypros_michael) reported
from
Croydon, England
@SkyHelpTeam are there any broadband issues in the SW16 area? Internet has been down for 2.5 hours now
-
Alysen Miller
(@AlysenMiller) reported
from
Wandsworth, England
@SkyHelpTeam Needless to say I have done that and it did not resolve my issue. I have been on hold now for 45 minutes. Why do you hate your customers?
-
dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
@SkyHelpTeam trying to cancel subscription but it’s impossible, 40 mins on hold, chat is busy and can’t email please advise
-
Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk
-
Rana Rahman
(@ranaraptor) reported
from
Wandsworth, England
@SkyUK I’m trying to reach you by phone but it’s impossible. I need support for my faulty sky q box. Thanks
-
alison williams ♐🦄
(@AliCat2329) reported
from
Wandsworth, England
@SkyHelpTeam hi I need your help ! Every night my interrogation goes down between 12.30 and 3 am !! During this time I have no internet access ive tried running tests abs they say an engineer needs to visit them after 3am it comes back ! Why am I losing internet every night ???
-
Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam my internet is still intermittently not working right. I waited on hold for 45 min this week, when I finally got through I got cut off after 5 min and the lady never even called me back! Your customer service is very poor. 😡
-
Jay Fenton
(@jay_fenton) reported
from
Banstead, England
@SkyUK so fed up of your poor broadband signal! I will be calling up tomorrow to cancel my subscription with you
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
stef rees
(@stefrees) reported
@skyhelpteam hi I have a potential issue. New to sky, and my tv installation is next Sunday, but my broadband go live date has been changed to day after. There won’t be any broadband when the tv guy is here!!! I can’t find anyway to get in touch with someone. Please help
-
Luke ⚡️⚡️⚡️
(@cryptofydchef) reported
@SkySports Where are those saying that klopp always moans ?!!! The ref is comfortable now to admit the mistake he caused. Yet referees still cry that their work is not appreciated. Of course not and never will be cause VAR was available on that day. Were you directed to take that decision?
-
John
(@johnaaront) reported
@SkyHelpTeam Hi, we’ve not had internet or a phone line for nearly 4 weeks. Our case was escalated to high priority and we were told an engineer would be with us yesterday but nobody showed. Customer services on the phone is closed and I can’t speak to anyone. Help me!
-
Gregor
(@gregor_0488) reported
@samjsneddon @SkySports And aberdeen have only lost 3, doesn't mean both teams aren't playing bad
-
Billy Taylor
(@Billy_nash1988) reported
@paulhogben23 @LeuwUtd @SkySports You look a little rattled. Firing off shots that are completely irrelevant. Just saying. would help your argument if Martinellis legs werent made of Weetabix and could score a few goals to pull you into saftey huh?
-
velislav ⭐️⭐️⭐️⭐️⭐️⭐️
(@lustig__) reported
@SkySports The worst part is in all our games is that every time they pick a different point of accessing if offside or not.
-
Innes Macleod
(@innesmac1) reported
@SkyHelpTeam Obligations and when I requested to speak with someone with more access on your system to at least book an engineer I was told that a manager would get back to me in 72 HOURS ... I wish to cancel my contract due to this breach but was told that would cost me £284 ....
-
Innes Macleod
(@innesmac1) reported
@SkyHelpTeam The inability of anyone to support this is not only incompetent but it is restricting my ability to function within my organisation as important calls are being dropped on a regular basis hence why I will escalate this immediately
-
Jez Ward
(@jezw73) reported
@Markhalley1 @SkyHelpTeam We tried for ages even the sky box account thing on the TV.....nothing. Felt like weeks trying to sort our issue.
-
Simon Perkins
(@sperks147) reported
@SkySports I seen that, not a bad effort