Is Sky having an outage in Croydon, Greater London, England?

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

 Problems detected at Sky

Sky in Croydon, Greater London, England problems in the last 24 hours

Sky Outage Chart in Croydon, Greater London, England

May 19: Problems at Sky

Sky is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(63.47%)
TV
(15.31%)
Wi-fi
(11.12%)
E-mail
(4.49%)
Total Blackout
(2.86%)
Phone
(2.76%)

Sky Outage Map Near Croydon, Greater London, England

Sky in Croydon, Greater London, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Sky Issues Reports Near Croydon, Greater London, England

Latest outage, problems and issue reports in Croydon, Greater London, England and nearby locations:
  • niche27 Nick Beckingham (@niche27) reported from Bromley, England

    @SkyHelpTeam just not good enough. And my line still not working! Cheers 👍

  • mrdaly73 Seamus daly (@mrdaly73) reported from Camden Town, England

    @SkySports why is the signal so terrible all the money you pay 🤔

  • lottieturnerx Lottie (@lottieturnerx) reported from Ealing, England

    Disgraceful treatment @SkyUK. You should try to keep customers through product and service not bullying people in difficult circumstances.

  • cumbriaspurs Mally (@cumbriaspurs) reported from Camden Town, England

    @MattChammings But according to @SkySports (Klopp TV) they were never 10 points clear 😂😂😂😂😂😂😂

  • deanspread Deano (@deanspread) reported from Kensington, England

    @SkySports wow Liverpool fans cheer Brighton goal. Switch to city goal and full minute later the goal goes in. Terrible

  • debsknig Debbie Knight 🏏🏉 (@debsknig) reported from Lambeth, England

    @SkyUK I have a £55 charge on my phone bill for trying to sort my service out. That’s disgusting! No way to treat a long term customer #ripoff

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from London, England

    @EvanJames @SkyUK Legit!!! The line in SE London is just diabolical.. Why are we paying so much for such a terrible service!! And I’ve just upgraded to Sky Q and faster broadband... 💩

  • aturner200000 - (@aturner200000) reported from Bexleyheath, England

    @GMixture @SkySports Awful challenge

  • drkarl21 Karl (@drkarl21) reported from Islington, England

    @SkySportsPL @SkySports ok you can now take the commentators mouths off of Klopps ****, you biased bunch of nonces. Fk me never heard such one sided commentary. Bent ref helped get the FA their wish.

  • cfc_jb Jenny Brown (@cfc_jb) reported from Kensington, England

    @DewsTips @SkyHelpTeam That means they must be having a problem at their end. This oddly makes me feel better. 😊

  • cfc_jb Jenny Brown (@cfc_jb) reported from Richmond, England

    @SkyHelpTeam morning! I’m having an issue with SkyGo today. No content - live or box sets will play. Giving me an error ‘cannot be viewed in this country’.. but I haven’t been abroad or changed any settings

  • scm63 Simon Markham (@scm63) reported from Camden Town, England

    @PGACricket @SkyUK Nope not a sausage so it’s soon to be a former Sky customer after 20+ years, their choice.

  • mweeink Matthijs Weeink (@mweeink) reported from Wandsworth, England

    @SkyHelpTeam there is some wind outside but constant loss of signal. Absolutely annoying. Recorded F1 qualifying but completely disrupted. Great!

  • mustafayadigg bam (@mustafayadigg) reported from Croydon, England

    I have never seen those 2 black presenters before. this was tactical by @SkySports

  • FTF19 Freddie the Frog (@FTF19) reported from Lambeth, England

    @stiggyt19 @simonw2811 @MarvinNMorgan @trevor8sinclair @SkySports @BBCSport @talkSPORT @SkySportsNews 💤💤💤💤 always the victim, it’s never your fault..

  • Mattmcilroy Matt McIlroy (@Mattmcilroy) reported from Bromley, England

    Why are the @SkyUK Q routers so poor, in the room right next to the router cupboard and signals awful 😭😭😭

  • alspicer Nomnomnom de guerre (@alspicer) reported from London, England

    @StopFundingHate @coopuk @CarlsbergUK @Homebase_uk @LauraAshleyUK @TNLUK @SkyUK @Argos_Online @verynetwork @Morrisons @LidlGB @skiptonbs Don't buy the Mail. Certainly don't support any company that advertises there. Shame on you.

  • DrunkRes Mark (@DrunkRes) reported from Islington, England

    @SkyHelpTeam any chance of your mailing list ever understanding that I don’t have kids, will never have kids, and therefore never need emails about the kids app, kids features on Sky q or kids tv. I don’t even subscribe to the kids channels so you do know this.

  • EzioGooner Izo ⭐️⭐️⭐️⭐️ (@EzioGooner) reported from Poplar, England

    I like how SkySports Watford-Arsenal prematch programme consists of nothing but Jamie Carragher wanking over Liverpool. In his horrible Scouse voice.

  • keval_91 Keval P (@keval_91) reported from Brentford, England

    14th July is the day I say bye bye to @SkyUK! No way I’m being spending Shitloads of money on a service that’s doesn’t reward loyalty! 🖕🏽( leaving after the cricket World Cup final)

  • bburey Bill Burey (@bburey) reported from Croydon, England

    @virginmedia @virginmedia Wow you can’t even keep on top of your communications - if you bothered to look you would of read the ongoing saga about a cancelled install following a move date and broken cable @SkyUK 1 @virginmedia 0 !!! 5 times cheaper to keep a customer than create a new one

  • adennab adriana ennab (@adennab) reported from Poplar, England

    @SkyHelpTeam I am told they contract out engineers so it's not their fault or problem if they don't do their job! Outrageous!!!!!!

  • adennab adriana ennab (@adennab) reported from Poplar, England

    @SkyHelpTeam I hve been a customer 4 20+ years. I had the worst experience of any service provider! RUDE & unhelpful-cancelled my contract!

  • bburey Bill Burey (@bburey) reported from Croydon, England

    @virginmedia Switched to @SkyUK @virginmedia no help - not a great way to keep customers

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @p_pelling @SkyHelpTeam Thanks mate, it's still not working after reboot Maybe it's a sign😂😂😂

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @p_pelling @SkyHelpTeam I'm on 403 it's not working

  • Al020391 Al (@Al020391) reported from Poplar, England

    @SkyHelpTeam Thank you but we cannot check because I don’t know the details to login because the I am a tenant I am not the owner

  • Al020391 Al (@Al020391) reported from Poplar, England

    @SkyHelpTeam internet down e3

  • StevenHilleard steven hilleard (@StevenHilleard) reported from Bromley, England

    @1kevincampbell @leemarkjudges @SkySports We like a different side away from home, just don’t understand it, there’s always a good away support too!

  • PauloDisco Paulo (@PauloDisco) reported from Stratford, England

    @LeeMason5 @SkyUK @SkySports Changed to @virginmedia last week mate. Sky don’t give a shit. Not that I was allowed to watch the football anyway you understand, I just pay less for stuff I’m not allowed to watch 👌

  • LazyHeartParade colin smith (@LazyHeartParade) reported from Hackney, England

    You would never know Alan Smith was a former Arsenal player. That’s what impartial commentators are supposed to sound like. Take note Jamie Carragher @SkySports @Carra23 #EVEARS

  • sxyblueyes2 bridie ohalloran (@sxyblueyes2) reported from Merton, England

    @SkyHelpTeam way to go! Gone from the best to the worst in the space of a month! I’ve been with you for 15 years but can’t even get through to cancel! Supposed to do it online nothing works absolute joke!

  • Terry622001 Terry T (@Terry622001) reported from Hackney, England

    Sky Q does not work with Fibre Optic cables, and Sky are ignoring the problem, despite being aware of it 😱@SkyHelpTeam

  • Terry622001 Terry T (@Terry622001) reported from Hackney, England

    Following my recent rants across 3 Tweets re Sky Q, Sky asked me to PM them, which I did, took ages to write it all down, and guess what, this mornings reply tells me to contact another Sky Q dept. This will be at least 5 times I’ve explained prob to Sky. Sky Q 👎 @SkyHelpTeam

  • Terry622001 Terry T (@Terry622001) reported from Hackney, England

    Sky customer service want to went “another” eng, no point, they blame the fibre provider. @SkyHelpTeam

  • Terry622001 Terry T (@Terry622001) reported from City of London, England

    SKY Q SERVICE, BEWARE !! Horrible, Moved to new build house with fibre optic, ordered SkyQ had nothing but problems, interference and bad picture, sky & fibre eng have visited numerous occasions. 8 weeks still not working. Do not get SkyQ with fibre broadband!! @SkyHelpTeam

  • Taimsss Taimour (@Taimsss) reported from Southall, England

    Spent 50 mins on the phone to sort out a technical issue. Spoke to three people who couldn't help me and tried to sell me an upgrade! Pathetic service. You guys have lost a loyal customer for over 10 years! @SkyUK

  • bronzefish Paul Smith (@bronzefish) reported from Bromley, England

    @SkyUK I have emailed you to complain of your poor service and unable to resolve my broadband issue that appears to be related to the router and I didn’t have this issue when I was with @bt_uk At least @bt_uk gave me the option to speak to a manager! #BadCustomerService

  • bronzefish Paul Smith (@bronzefish) reported from Bromley, England

    @SkyHelpTeam Tried that and didn’t help. That is why I had to phone your support.

  • bronzefish Paul Smith (@bronzefish) reported from Bromley, England

    @SkyUK broadband intermittently dropping connection. Your support tell me it’s due to number of wi fi devices connnected. When I was with @bt_uk this was not an issue. Sky support tell me I have to pay £300 cancellation fee to leave Sky!

  • shiparttn shipar ahmed (@shiparttn) reported from Wandsworth, England

    @SkyHelpTeam sky q box been a really painful experience 🤬 last two weeks can’t download on demand can’t cancel anything on schedule recording it’s a mess

  • sainttwittwer Andrew Moore (@sainttwittwer) reported from Tatsfield, England

    @SkyUK Just got a letter telling me that my bill will be going up by £6 a month!!!!! What!!! Goodbye sky how dare you treat us this. Your broadband router is shocking as well. #milkingus #skyuk

  • Jojosolitaire Joanna Bovis (@Jojosolitaire) reported from Wandsworth, England

    @SkyHelpTeam hi internet down in southwest London. Your website seems to be unable to help and I’m still not connected to an adviser over text, please help!

  • BastionDarren Dazza (@BastionDarren) reported from Richmond, England

    Hi @SkyUK I maybe looking to join your service when I move apartments next week

  • RickiKenny ricki kenny-hyde (@RickiKenny) reported from Camberwell, England

    why can't I connect to the on-demand services . I've restarted the router twice and the box and still not working . it's a joke . I'm getting fed up with this company @SkyUK @SkyHelpTeam

  • RickiKenny ricki kenny-hyde (@RickiKenny) reported from Camberwell, England

    im getting fed up with @SkyHelpTeam @SkyUK . all week I've been trying to ring and no answer saying my bill aint been paid and it has . it's a joke fed up with this service

  • Vasey888 David (@Vasey888) reported from Wandsworth, England

    @SkyHelpTeam no internet since Thursday and refusal from customer services to get an update on resolution from @WeAreOpenreach @OpenreachHelp. Can’t you just speak to one another.....

  • mhjjones Mark Jones (@mhjjones) reported from Islington, England

    @adampfisher3 @SkySports It was a women so it shouldn’t be a problem!

  • Scargill55 Mike Coultard (@Scargill55) reported from Kensington, England

    @markyiverson @quevega @SkySports As bad as Horse Racing then, who the fukk owns rights to what 😂😂

  • RobertC77080079 Robert Church (@RobertC77080079) reported from Sevenoaks, England

    @MCYeeehaaa @LingfieldPark @AtTheRaces @SkySportsRacing @SkySports Oh well Matt if the industry wants to put the final nail in the coffin of the lower end of racing they are on the verge of doing so. That idiot Becket is forgetting the punter , the racecourse staff and even people like yourself. Another idiot born with a silver spoon

Sky Issues Reports

Latest outage, problems and issue reports in social media:
  • domballsuk Dom Balls Productions (@domballsuk) reported

    @sky @SkyHelpTeam Absolutely disgusted with Sky's service. 2 months I have had an order for Fibre and the installation was due tomorrow. Now they tell me it has been cancelled and I was not even informed!

  • SlightlyMad64 🎸🌼 Shirley Sarah 🌼🎸 (@SlightlyMad64) reported

    Well @SkyUK @SkyHelpTeam charging me to actually cancel my broadband and phone cos I've gone to @virginmedia . I'll cancel my TV with you next as prices are going up. Total rip-off merchants!! I bet they don't reply/explain either!!! 😠😠😠

  • foresttwosheds Stuart Jeffery (@foresttwosheds) reported

    @SkyHelpTeam Hi, any idea how long it will take to fix. I have a child doing revision for GCSE’s like thousands of other children, and we can’t access online resources

  • howzy1 Gaz Howes (@howzy1) reported

    @SkyHelpTeam Am leaving your broadband service as of 24th may still no offers sent to try and keep my custom as you did with my TV. #dissapointed

  • niran_23 Niran Manoharan (@niran_23) reported

    @virginmedia @richardbranson @BBCWatchdog @ConsumerReports @SkyUK Since we moved to your service in March this year, most weekends there will be an outage. We watch most of our tv at the weekends but thanks to your useless service, there is always an issue and now for more than an month, no internet and tv whatsoever!

  • doddysh80 Dod (@doddysh80) reported

    @Charlieboi554 @SkyHelpTeam Our box’s hard drive packed in ended up buying a 2nd hand box for £25 off gumtree coz sky wanted £65 and I’d have to take time off work for the engineer coming out as they can’t just send a box by courier, do absolutely fk all to help loyal customers they only care about the £££!

  • Charlieboi554 Stephen Charles (@Charlieboi554) reported

    @SkyHelpTeam I’d love to watch the golf, sky box still not working. 77quid a month too 😂😂😂

  • niran_23 Niran Manoharan (@niran_23) reported

    @virginmedia @richardbranson @BBCWatchdog @ConsumerReports could someone PLEASE look into the poor service we been receiving from @virginmedia since we switched over from @SkyUK in March. We have always had internet issues at w/ends & now we have no internet for a month!

  • Benjymayo Ben mayo (@Benjymayo) reported from Caldicot, Wales

    @SkyHelpTeam sky internet down in Monmouthshire

  • starrcompany Starrcompany (@starrcompany) reported

    @SkyHelpTeam no internet Chepstow please help 😔