Sky Outage Report in Croydon, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Croydon come from postal codes CR0 and SE19.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Sky
Sky is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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Wi-fi (13%)
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TV (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent Sky outage reports came from the following cities: London, Ealing, Hackney, Croydon, Wembley, Paddington, Bermondsey, Islington, Sevenoaks, Camden Town, Bexleyheath, Streatham, Mitcham, Tower Hamlets and Holborn.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Ealing |
Internet | |
| Hackney |
Internet | |
| Croydon |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Paula hammond
(@Paulaha21043676) reported
from
Lambeth, England
@SkyHelpTeam Yes all it has on the screen is" no satellite signal".but that is because they is scaffolding up.we had this for 3 weeks now
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice
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Illy Mus 💙
(@illymus) reported
from
Camberwell, England
@SkyHelpTeam @SkyUK so you have plenty of agents on messenger if someone wanted to buy a Sky package but no one at all if I have faulty equipment. Nice way to treat loyal customers. I need the convenience of Messenger as I have very little time to call.
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Thom Di Choi 😇
(@thomdichoi) reported
from
Islington, England
@scott_stonio @SkyFootball @SkySports It was specifically stupid to highlight your stupidity. But I suppose that went over your head just like the difference between race and nationality did 🤘
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Greenford, England
How many times am I going to see today #Mane punches #Sane. The news world is slow in sport at the moment. Trying to start an agenda? @SkySports
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Ashy-Diaz
(@Mattashenden) reported
from
London, England
@SkyHelpTeam I'd like to be able to watch anything on my glass tv or using my broadband....only been a week now and still not working
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Janice 🌊🌊🌊 🐀
(@en1gmaw4) reported
from
Brentford, England
@SkyHelpTeam I realise that sky don’t want you to cancel anything so that’s why they keep you waiting online for a loyalty expert for so far 1.45 hours. Was only going to cancel the tv #shambles #joke #shocking
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.
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QE4
(@QuigleyE4) reported
from
London, England
@mrhunt4 @SkyHelpTeam @TheRealSitts Yes The Apprentice, Start in Hendon then on Vic Embankment going the other way must be the PHVs , they do get it right when the contestant is sacked and at their most vulnerable/sad/Broken , they use a Licensed Taxi Driver to get them home
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.
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NigelH
(@magical_78) reported
from
Bromley, England
@SkyHelpTeam hi - our dish is currently ‘hidden’ by scaffolding but we’ve been able to watch recordings, Netflix etc via apps. These have now stopped and says we need satellite signal-won’t be for a few more weeks yet. Is this normal? Is there a max time the apps work w/o signal?
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Nick Davison
(@nick_davison10) reported
from
Worcester Park, England
@SkyHelpTeam Not interested are you @SkyHelpTeam? Piss poor from you.
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SPB
(@SimonPBarlow) reported
from
Bromley, England
@SkyHelpTeam seem to be issues with #matchchoice on the red button - the stream is blurred #rufc
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rafael uzcategui
(@rafauzcate) reported
from
Worcester Park, England
@SamsungUK Hello JH, It's a flip4 5G... No damage at all. We bought it via @SkyHelpTeam . We now need to send it back and my partner will be with no handset for 2 or maybe 3 weeks. The handset itself it's on immaculate conditions. Still have the original clear stickers on.
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Will Kane
(@calendarboysuk) reported
from
Twickenham, England
@SkyHelpTeam I have been assisted by so many wonderful members of the executive response team over the past few months that i need their help once more but can’t seem to find a contact number as i am about to move home once again & need their valued help can someone get in touch?
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Tullocarm
(@Tullocarm) reported
from
Lambeth, England
So frustrating @SkyHelpTeam. I'm cancelling my direct debit. Screw your 'service'. I'd rather bring back AOL dial-up 😤
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Rob Vinke
(@vinke_rob) reported
from
Sutton, England
I cannot download any @Channel4 programs onto my @SkyUK +HD Box. BBC and ITV are fine. Does anyone else have this issue? #asktwitter
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Nick Davison
(@nick_davison10) reported
from
Worcester Park, England
@SkyHelpTeam Have you read the thread? Your member ogvstaff said the price would be guaranteed when I called back. That's bloody poor.
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam There is no button that says ‘yes I need more help’ I have spoken to the ‘mobile team’ this morning and they are utterly useless
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Andrea Ellis
(@IamAndreaEllis) reported
from
Bromley, England
@SkySports your 🔴 button service isn’t showing the #QPRPNE game? Please help #skysportsfootball
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kalpesh Limani
(@kalpz_london) reported
@SkyHelpTeam Since upgrade to new broadband in nov, everytime the landline rings or we use it the network cuts out so then have to reconnect to work vpn as working from home. Not sure what to do, so frustrating.
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Talbo
(@dpwlt) reported
@SkyHelpTeam Outage in East Lancashire? It would be really helpful if your line tests on the website actually worked and didn't just error
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sarah neale
(@sarah_neale9) reported
@SkyHelpTeam I have called EVERYDAY looking for updates because your "support" team never bother updating me. I shouldnt have to be trying to contact @OpenreachHelp myself to get this sorted
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These Are Flashes 🇬🇧🏴🇪🇺
(@theseareflashes) reported
@MattHarris6 @SkyHelpTeam Sky customer too with no broadband since the incident with the mast
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Gav Edwards
(@TangerineGav) reported
@SkyHelpTeam 2 emails received stating I’m entitled to new remote control as a platinum customer, go VIP app to find no option to order, tried to call customer services as previously advised but no joy getting through, I’m an unhappy customer of 11 years 😡
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swordfish
(@swordfi88065110) reported
@videocelts Rubbish , even we had offered £2m he would still sign for Liverpool over Celtic because of his personal terms we cannot compete with Sheffield Utd never mind Liverpool on that ! Your criticism should be at SKYSPORTS and the SPFL for the TV deals we are being offered !
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Daniel Brady
(@danielbrady82) reported
@LastWordOnSpurs @SkySports With how bad our own defence is, we need to keep him
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Michael Brown
(@m0apc) reported
from
Garforth, England
@SkyHelpTeam is there an issue with broadband in LS25 ? Seems to be dropping sync frequently
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Fuzz
(@dazraf) reported
Update: After six hours of constant retries of @SkyHelpTeam support system online, I got through an engineer. They ran a set of tests and said that there's an area wide issue for Sky. Note: only Sky. No issues with Virgin or other providers reported in our S/M groups.
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sarah neale
(@sarah_neale9) reported
@SkyUK @SkyHelpTeam @OpenreachHelp guess no one here will advise me on how to get any further with having my phone line sorted either. Your customer service is appalling. 18 DAYS STILL WAITING