Sky

Sky Outage Report in Croydon, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Croydon come from postal codes CR90, CR2, CR7 and CR0.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Croydon, Greater London, England 10/23/2025 08:20

October 23: Problems at Sky

Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Croydon, Greater London, England

The most recent Sky outage reports came from the following cities: Southwark, London, Hammersmith, Hackney, Greater London, Halstead, Wembley, Camden Town, City of Westminster, Croydon, Greenford, Hounslow, Brentford, Barking and Paddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomLondon E-mail
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • flchambers_ Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam Hi, tried all the steps. Was told there’s an outage in the area at midday. Didn’t know if you knew how long we’re expected to be out for?

  • MSKhanderia Mehul (@MSKhanderia) reported from City of London, England

    @SkyUK if you’re having issues providing VPN can you at least put it on your calls that you’re aware, or set expectations - many can’t gain access to work this is pathetic. #skyvpn #skywifi #skybroadband time to switch I think.. @SkyHelpTeam

  • RetiredChav Danny Flo (@RetiredChav) reported from Croydon, England

    @HillF1 well said Damon! The only only one with sense on the Skysports team. Max was totally at fault and never making that corner and could have killed Hamilton.

  • flchambers_ Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam We’ve had no internet since 10:30am (Wandsworth). Can you tell us what the issue is and when it’s likely to be back pls? 🙏🏼

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • lisaannejenkins Lisa Jenkins (@lisaannejenkins) reported from Hackney, England

    So my Sky Internet has been down for 6 days @SkyUK Sky Engineer could not fix it. BT Open Reach Engineer could not fix it. An ongoing problem they said. So just ongoing is it going to be? How am I supposed to work with no Internet? #skyinternetdown

  • helen0107 Helen Charlesworth 💙 (@helen0107) reported from Bromley, England

    @SkyHelpTeam Any issues in the BR5 area with internet? Mine has been off more than on all day!

  • imogenpowell Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England

    @OpenreachHelp I believe @SkyUK are waiting for an update from you as we have no connection date, hence my direct tweet to find out what’s going on. Can you help?

  • hpsescapades Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Anyone else around #Northcoteroad having @SkyUK @SkyHelpTeam #broadband issues?

  • imogenpowell Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England

    @OpenreachHelp Thanks for coming back to me. Yes, it’s a ‘mare. I spoke to provider this morn and they didn’t mention escalation. @SkyUK can you help please?

  • kmckeand Kate McKeand (@kmckeand) reported from Wandsworth, England

    @SkyUK I’ve had no broadband for 10 hours and can’t get any information about when the issue will be fixed?

  • lisaannejenkins Lisa Jenkins (@lisaannejenkins) reported from Hackney, England

    @SkyHelpTeam Yesterday.....seems there are issues all over the place and no one seems to be able to do anything.....if neither the Engineers could fix it....must a problem with the entire system....

  • EduardoVarpola Eduardo Varpola (@EduardoVarpola) reported from London, England

    Hi guys! @SkyHelpTeam I’m having massive issues to make a connection with my server’s work, it say something about a “unsuccessful domain name resolution” please fix this ASAP, we need to work! Thanks 🙏!

  • hpsescapades Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Hi, @SkyHelpTeam I am having #broadband issues. The connection keeps dropping. Are there any known issues in SW11 1NG area? If not, there is one!

  • hpsescapades Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Anyone else around #Northcote road having @SkyUK #broadband issues?

  • maburte003 maburte003 (@maburte003) reported from Croydon, England

    @SkyHelpTeam sky I’m trying to get through to some one who can deal with an issue with my box. Can you help ?

  • ssb316 Ssb316 (@ssb316) reported from London, England

    @SkyHelpTeam Please help with an issue for my Uncle. He’s reliant on Video Calls to Doctors after Chemo due to Covid. He has been informed to wait till next week. SkyQ box showing Orange light, Cables replaced, device restarted. I’ll follow up with a call tomorrow morning.

  • DontCallMeJon It's Jonathan (@DontCallMeJon) reported from London, England

    @SkyHelpTeam No. He just said “until the problem is fixed we can’t install Sky Q”. 🙄

  • AliHunter1 Alistair Hunter (@AliHunter1) reported from Camden Town, England

    @steeleyp_ @SkySports Slight flaw to that argument is I happened to have that fully produced and packaged product on another stream (NFL GamePass) at the same time. No audio issues. It was just Sky who had the sound problem. What else you got?

  • lisaannejenkins Lisa Jenkins (@lisaannejenkins) reported from Hackney, England

    @SkyHelpTeam Nope....Open Reach just told me 'an on going problem. We are working on it' Not great to be honest...

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • rodderswaffle Rodders (@rodderswaffle) reported

    @EzzaG9 @j0nVanVilet @SkySports Not at all. Negative football does my swede in but you never answered my question? Who would you pick right now to replace him?...

  • pbjeebee Peter Brash (@pbjeebee) reported

    @SkyHelpTeam Your "ultrafast" broadband is currently running here at 2.5mbps. Not WiFi, ethernet connected. Not as advertised. Please advise how to cancel my contract.

  • bwarduk Ben Ward (@bwarduk) reported

    @SkyHelpTeam I signed up to sky Cinema long trial and want to cancel before 16th, can you help me do this?

  • vikimor1 sharyl victoria bamford (@vikimor1) reported

    @SkyUK any problems in the Swansea area. My broadband been completely down for several hours. It’s been on and off for the last couple days? What’s going on? Hope your going to reduce everyone’s bills for poor service this month

  • flynnramsden134 Flynn Ramsden (@flynnramsden134) reported

    @SkyUK Fix your Wi-Fi broadband out it’s been 3 days now and it goes down every single time.

  • Welshy75410124 Ian (@Welshy75410124) reported

    @JordannRL @SkyUK In the Rhondda it has been playing up as well, Wonder why Sky Keeps having Issues?

  • Mike1984hank Mike Hancock (@Mike1984hank) reported

    @SkyHelpTeam I don’t think I am. But never mind.

  • BlkPanther702 BlackCat! (@BlkPanther702) reported

    @MaJules64 @AquaTarkus10 @MollyFS44 And? So what? SkySports obviously thought she had talent to go straight to the seat, so your problems w/ her qualifications are really quite irrelevant. Go bark up some other tree that might listen.

  • NathanDymond2 Nathan Dymond (@NathanDymond2) reported

    @SkyUK Avoid! Not got half of the features standard sky q have. Delayed... no sports box office, missing channels. Terrible

  • Marcia_Rano Marcia Rano (@Marcia_Rano) reported

    @SkyUK Broadband down again! I’m going to start looking for a better broadband provider!