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Sky Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR7 and CR2.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Croydon, Greater London, England 03/30/2026 04:00

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Croydon, Greater London, England

The most recent Sky outage reports came from the following cities: London, Hammersmith, City of Westminster, Fulham, Croydon, Camden Town, Dagenham, Southwark, Erith, Hackney, Newham, City of London, Brentford, Southall and Coldblow.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • Mark_BarkingFC Mark S (@Mark_BarkingFC) reported from London, England

    @SkyHelpTeam Need more help here William , test says everything is fine , tv box says no connection, tried the reboot no joy

  • RicciCastro Babajou (@RicciCastro) reported from Wandsworth, England

    @SkyHelpTeam any update on outage in Wandsworth area. Status page says everything is fine & no planned works listed. @SkyUK

  • Mark_BarkingFC Mark S (@Mark_BarkingFC) reported from London, England

    @SkyHelpTeam @SkyHelpTeam are there broadband issues in IG11 , very slow and tv saying not connected

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @SkyHelpTeam GooD afternoon Nathan Thank for reaching out to Me Ok so 2 things So the problem was on the 7th of this month my tv and broadband taken And the mobile was not taken on the 7th I gave specic instructions cause last year in Feb I had a very bad accident. Know I'm much better

  • Chu_Times2 Times 2 (@Chu_Times2) reported from Hackney, England

    @SkyHelpTeam broadband been down since last night reset, turned off, unplugged and everything still no reconnection.

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Thanks Claire Can you confirm that there is an outage in my area, and that it’s being worked on? It’s been 24 hours now…

  • jacquilowe Jacqui Lowe (@jacquilowe) reported from London, England

    @SkyHelpTeam No B/band since 30th, team say system won’t let them book engineer ‘because it’s an outage’. Know this is resolvable because engineer visited neighbour on 31st - fixed in 5 mins flicking switch on the road.

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    @SkyHelpTeam Since the storm, my sky box isn’t receiving signal. I’m in a block of flats. Tried calling, wait on hold for ages. How do we get someone to repair our dish? Why don’t you have an online solution for this. It’s 2022

  • FinleyTheFloof 🐺FinleyTheFloof🐺 (@FinleyTheFloof) reported from London, England

    @SkyHelpTeam sky WiFi sucks so bad around here rm8 area so slow please fix

  • martinjorourke Martin O'Rourke (@martinjorourke) reported from Wandsworth, England

    @SkyHelpTeam hi, my phone line has been down for 3 weeks, I've tried everything online to fix it but it's still not working, how can I speak to someone?

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @SkyUK I'm a gold member And still waiting for my refund more then 1 week know and the operators keep on saying its been refunded to my credit . Operators should listen to customer and not do what they won't

  • Joybalfe Joy Balfe (@Joybalfe) reported from Whyteleafe, England

    @virginmedia absolute p- take on price charges £8.50 extra in this current climate. Shoddy service - time to believe in better @SkyUK

  • vfbr2001 Christian (@vfbr2001) reported from Ealing, England

    @SkyHelpTeam Thanks. When I do a test the speed going into the hub is 79MBPS and then the actual speed on an iPad beside the hub is around 55MBPS but drops down to 5 up in the bedroom. The sky q mini box in the bedroom keeps losing its connection too.

  • LouKF93 LF (@LouKF93) reported from London, England

    @SkyHelpTeam Lots of static and scrambled picture and then switches off saying satellite signal is not working.

  • angegillis Ange Gilly (@angegillis) reported from Lambeth, England

    @SkyHelpTeam I bought a Google mesh system because my wifi is crap in my house. Google are saying my modem needs to be changed into bridge mode. How does one do that? Can someone help please?

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @SkyHelpTeam Equals. I complained. Via to me complainIng I clOsed all accounts down And spoke to Sky And said I'm not happy I got to pay only for the sim for a few months then Back to normal price there no reduce nothing still not happY My name is mr fabio. Freemantle

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @SkyHelpTeam Att Nathan Not working. So every bit oF money is crushal to me If specific instructions are given froM a customer for a date this shoUlD be accepted last month was fine But unfortunately this month was not equals I asked the operative serial times why u never toOk the mon

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @KatLueth @SkyHelpTeam Also from Twickenham here - and no Sky broadband for 24 hours now. Website says there’s an outage but also says ‘no problem with your service at your address’. Any chance of some clarity ?

  • angegillis Ange Gilly (@angegillis) reported from Lambeth, England

    @SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??

  • The_Dark_knght Mikei. Hall (@The_Dark_knght) reported from Kensington, England

    @SkySports we hear Man City’s Mendy in the news but what about Everton‘s Gylfi Sigurdsson why is he never mentioned is it because he’s white?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • AbnerBrowne Andy Weston (@AbnerBrowne) reported

    @SkyHelpTeam @leedsandyb76 Do you sign in using your Sky credentials or do you have to set up a separate account?

  • PaulLightley Toffee Gamer (@PaulLightley) reported

    @SkyHelpTeam I’ve tried this previously and followed the onscreen instructions and it just takes you to the activate page with the QR Code which I’ve already activated and signed up. This happens for Discovery and Paramount plus. Only works on mobile devices. Please help

  • ZMarriott Zoë Marriott (@ZMarriott) reported

    Hey, @SkyHelpTeam - you've sent some emails to my mum. She's not a customer of yours, & they're addressed to someone she's never heard of, containing his personal details including his address & Sky ID. There's no contact email for you on the Sky website, so pls get back to me.

  • gmcdonn2 Gary McDonnell (@gmcdonn2) reported

    @SkyHelpTeam paramount plus app won’t launch and just says we’re updating subscriptions now. What’s happening please? I’m a sky movie customer and was expecting it to be ready to go

  • zacbusner Brian Gaud (@zacbusner) reported

    @SkyHelpTeam Nonsense. You aren't open at 12-1am, as a phonecall at that time confirmed. So no help with diagnostics available. Also your colleagues contradicted each other. 1 said outage, other said not. Which is it?

  • Stuey3D Stuart Carr (@Stuey3D) reported

    @SkyHelpTeam Yeah the issues are in box sets & from reading your forums it’s because you double dip & stick adverts into content we’ve paid for. Movies which you don’t stick adverts in download and work perfect. Sky Go the same episode is 20mins shorter & plays as no ads but quality sucks

  • Demps151 Demps151 (@Demps151) reported

    @SkyHelpTeam @Jackwhittles3 Do u need read latest tweets @SkyHelpTeam it's clear to see there a issue in Sheffield nothing to do with individual users, let me guess they need to book a engineer to come round........

  • Stuey3D Stuart Carr (@Stuey3D) reported

    @SkyHelpTeam Last night watching episode 7 of a programme the download failed halfway through, so I back out and try the download again only to find episode 8 downloading with no issues at all, so you can’t blame my internet either.

  • AngiBabyx Bevo (@AngiBabyx) reported

    @SkyHelpTeam I’ve noticed that some of the shows I watch on sky glass are only partially available and end at around 37 mins. Is there a way to fix this?

  • desertgold2 Dawn deedee 🌻🌻🌻 (@desertgold2) reported

    @SkyHelpTeam please can you confirm what is happening re the Broadband Outage in S35 - Sheffield. BT engineers were up a telephone pole on my road, yesterday.