Sky Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR90, CR7 and CR2.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent Sky outage reports came from the following cities: London, City of Westminster, City of London, Mitcham, Camden Town, Hammersmith, Southwark, Isleworth, Sidcup, Kingston upon Thames, Newham, Hackney, Croydon, Hounslow and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of Westminster |
Total Blackout | |
| City of Westminster |
Internet | |
| City of Westminster |
Internet | |
| City of London |
Phone | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Nick
(@ChaoticSavageXX) reported
from
Hounslow, England
@SkyHelpTeam excellent work, #Sky - fibre broadband goes down one hour after I finish work to start 4 days off!!! Always the same!
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Woodsy
(@chriswoods84) reported
from
Ealing, England
@ChalfontStRob @mikebarthere @Shieldsy82 @virginmedia @SkyHelpTeam Yes I am. Still not working and virgin aren't being helpful at all
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Lisa Joyce
(@lisajoyce33) reported
from
Camberwell, England
@SkyUK we left virgin to join sky and we have had nothing but hassle, we have used all our mobile data waiting for you to connect us, this is terrible service!
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jamesyred
(@jamesyred) reported
from
Redhill, England
@btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now
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JONES SOARES
(@jonessoares) reported
from
East Ham, England
@SkyHelpTeam please, help me with this one. Every single night at 2:45am my broadband stop to work and doesn’t come back until 6am. This is happening for the past 2 weeks and it’s quite annoying since I use a lot during this period.
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♛ Tamsin Rose ♛
(@tamsincallan) reported
from
Camden Town, England
@SkyUK my viewing card is messed up I need a new one and your automated phone service is crap
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Niall McGarry
(@BarcaWomble) reported
from
Kingston upon Thames, England
@SkyHelpTeam You’ve twice sent the wrong engineer (MDU engineer is required) to put in Sky TV & then instead of doing everything you can to get someone there straight away (after being let down for the 2nd time) u give an appointment for 2 weeks time. Terrible CS Sky!! #skyfail
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Niall McGarry
(@BarcaWomble) reported
from
Kingston upon Thames, England
@SkyUK Shocking service by Sky. My dad’s had to waste 2 days off work waiting in. First they sent the wrong engineer, (DTH I/o MDU), profuse apologies. The next week they again sent the wrong engineer!!!!. We’re sorry but we can’t come for 2 weeks. Worst customer service ever!!!
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Stephen Adams
(@StephenJAdams) reported
from
Redhill, England
@AFCWimbledon @SkyBetLeagueOne @SkySports I have to say i really don't give a shit what we call them. They will be Redbull MK soon enough anyway.
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Lisa Joyce
(@lisajoyce33) reported
from
Camberwell, England
@SkyUK can someone help as we are trying for the last 2 months to connect to sky broadband and now the by engineer can’t reach with his ladder!!
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Umer Farooq
(@FarooqUmer) reported
from
Kingston upon Thames, England
@aaliaaaliya If you can't see cricket in your hotel it means you are not staying in a four or five-star hotel who have @SkySports Secondly @ECB_cricket &local Cricket counties provide support at the grass root level to promote cricket.Locals do take an interest in their team but are not crazy
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Jason Summers
(@Jase_79) reported
from
East Ham, England
Was just asked if I could recommend @SkyUK internet I couldn’t say no quick enough. Worst service I have ever had.
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darrenhenderson9
(@DarrHenderson) reported
from
Eltham, England
@PaulJam84679845 @FootballerGay @SkyBetChamp @gaytimesuk @5liveSport @EFL @FA @PFA @SkyBetLeagueTwo @SkyBetLeagueOne @premierleague @SkySports @SunderlandAFC Well you do support nonces
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Vinay Chhana
(@chhazeau) reported
from
Poplar, England
@SkyHelpTeam Thanks, I'm very aware it did not address my question so am now speaking to a customer service rep
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ローーーレンスエヴァンス
(@LawrenceEvans11) reported
from
Bromley, England
@SkyHelpTeam Hello, we've been without internet since Saturday and were told that it would be within three working days, and today we've been told it's five, and that there's no way Sky can get any time frame information from Openreach. Pretty poor service guys...
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Frances
(@Frances69992546) reported
from
Bromley, England
@SkyHelpTeam @SkyHelpTeam hi, I wonder if you can help.I have been sent a message to say a sky engineer is visiting me between 8-10 on 16/7. An engineer come out a week ago and solved my issues. I do not need an engineer tomorrow. Can you please cancel this appointment.
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chris summers
(@ratman97) reported
from
Bromley, England
@SkyHelpTeam my wife has a new iPhone XR. We reset the password last night but she hasn’t been able to log in to her emails and the phone hasn’t downloaded any since 7am this morning. I’ve checked all the settings I can think of. Help!
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Lori Zakariyya King
(@zkthepoet) reported
from
Poplar, England
I always have an easy experience dealing with @SkyUK, but today I’ve been given the runaround for 45 mins on the customer services line. A billing issue that I was assured was resolved last month is still causing wastage of this much time. Nobody willing to step in & apologise 😞
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Vinay Chhana
(@chhazeau) reported
from
Poplar, England
Have paid £34.50 just to speak to a customer service assistant @SkyHelpTeam about an account which was meant to be closed. No email address for me to address the issue. Horrendous, quite frankly.
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Bex Mason
(@Becsmas) reported
from
Eltham, England
@SkyUK after 11 years of your TV service I will be ending on July 26. Your business model is out of date; tying people into a long term overpriced contract for broadcast media via proprietary hardware will soon go the way of video rentals. #Netflix has the model for TV’s future
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Taylor (Socially distant since 1987)
(@SteelTaylord) reported
@scottiec21 @SkyHelpTeam I've finally managed a second test and they've finally detected a problem. It's booked an engineer for me so I'll be looking to hear from him some time around Christmas 2023
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Andy Taylor (Socially distant since 1987)
(@SteelTaylord) reported
@scottiec21 @SkyHelpTeam I'll just call up, cancel my subscription and go with BT or talk talk instead. It's a shame virgin aren't in our area. Never had an issue with them at my mum's, Manchester or down south.
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Debbie Miller-Barlow
(@Ms_MB_) reported
@SkyHelpTeam I am waiting for a problem to be resolved and now had an email to say you’re cancelling my services. This is not what was requested at all! You’ve made a mistake but can not get through on the phone despite you texting me to ask me to call you.
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Mark
(@Mark05510232) reported
@SkyHelpTeam so we booked to get skyq setup today Friday over the phone. Guy said engineer would here between 8/10. Get a email a few days later saying 8/5. 3pm we phone to see where he's at. He's 2km away. Guess what? Never turned up at all. Not bloody happy 😡
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Matthew Smith
(@Topcatsmith) reported
@SkyHelpTeam Both boxes cannot access the internet at all. Both connect via wireless and our wireless is working as it’s connected and working on other devices in the house. The mini box also cannot connect to the main Sky Q box because of the wireless issues
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E§MA
(@Judesma) reported
@Naijablogger @SkySports You too slow boss
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Matthew Smith
(@Topcatsmith) reported
Can someone at @skytv or @SkyHelpTeam contact me please. We’ve been trying to get help in regards to our Sky Q boxes but cannot get through to a human being #customerserviceatitsworst
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Seannnybt
(@seannyybt) reported
@MichaelBensonn @SkySports ****** agree POV put him to kip ffs. Overrated dog **** an he’s Always givin it the biggen
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chris
(@chrisdykeno7) reported
@EvertonBlueArmy Doesn't help 14 teams when @SkySports are constantly funding the Big 6 with ££ for TV rights just to boost their viewer figures I understand Bri V wba may not get many as views as Liv V Che but if the big 6 are getting 3x more tv rights than small teams the rich will get richer
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Thomas Curran
(@bigtosh83) reported
@SkyHelpTeam I would like to upgrade my 1TB main box to a 2TB box in order to be able to use my 2 mini-boxes simultaneously. I can't find an option to upgrade online. Can someone help please?