Sky Outage Report in Croydon, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Croydon come from postal codes CR90, CR2 and CR0.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at Sky
Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Croydon, Greater London, England
The most recent Sky outage reports came from the following cities: London, Orpington, Hackney, City of Westminster, Southwark, Croydon, Hounslow, Dagenham, Wandsworth, Islington, Greater London, City of London, Newham, Hammersmith and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Orpington |
Wi-fi | |
| Hackney |
TV | |
| London |
Internet | |
| Orpington |
Wi-fi | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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bridie ohalloran
(@sxyblueyes2) reported
from
Merton, England
@SkyHelpTeam way to go! Gone from the best to the worst in the space of a month! I’ve been with you for 15 years but can’t even get through to cancel! Supposed to do it online nothing works absolute joke!
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adriana ennab
(@adennab) reported
from
Poplar, England
@SkyHelpTeam I hve been a customer 4 20+ years. I had the worst experience of any service provider! RUDE & unhelpful-cancelled my contract!
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Al
(@Al020391) reported
from
Poplar, England
@SkyHelpTeam Thank you but we cannot check because I don’t know the details to login because the I am a tenant I am not the owner
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Keval P
(@keval_91) reported
from
Brentford, England
14th July is the day I say bye bye to @SkyUK! No way I’m being spending Shitloads of money on a service that’s doesn’t reward loyalty! 🖕🏽( leaving after the cricket World Cup final)
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Paulo
(@PauloDisco) reported
from
Stratford, England
@LeeMason5 @SkyUK @SkySports Changed to @virginmedia last week mate. Sky don’t give a shit. Not that I was allowed to watch the football anyway you understand, I just pay less for stuff I’m not allowed to watch 👌
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Robbo
(@sjr66qpr) reported
from
Richmond, England
@p_pelling @SkyHelpTeam Thanks mate, it's still not working after reboot Maybe it's a sign😂😂😂
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Bill Burey
(@bburey) reported
from
Croydon, England
@virginmedia @virginmedia Wow you can’t even keep on top of your communications - if you bothered to look you would of read the ongoing saga about a cancelled install following a move date and broken cable @SkyUK 1 @virginmedia 0 !!! 5 times cheaper to keep a customer than create a new one
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Mark
(@DrunkRes) reported
from
Islington, England
@SkyHelpTeam any chance of your mailing list ever understanding that I don’t have kids, will never have kids, and therefore never need emails about the kids app, kids features on Sky q or kids tv. I don’t even subscribe to the kids channels so you do know this.
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Bill Burey
(@bburey) reported
from
Croydon, England
@virginmedia Switched to @SkyUK @virginmedia no help - not a great way to keep customers
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Robbo
(@sjr66qpr) reported
from
Richmond, England
@p_pelling @SkyHelpTeam I'm on 403 it's not working
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adriana ennab
(@adennab) reported
from
Poplar, England
@SkyHelpTeam I am told they contract out engineers so it's not their fault or problem if they don't do their job! Outrageous!!!!!!
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Terry T
(@Terry622001) reported
from
Hackney, England
Sky Q does not work with Fibre Optic cables, and Sky are ignoring the problem, despite being aware of it 😱@SkyHelpTeam
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Al
(@Al020391) reported
from
Poplar, England
@SkyHelpTeam internet down e3
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Izo ⭐️⭐️⭐️⭐️
(@EzioGooner) reported
from
Poplar, England
I like how SkySports Watford-Arsenal prematch programme consists of nothing but Jamie Carragher wanking over Liverpool. In his horrible Scouse voice.
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colin smith
(@LazyHeartParade) reported
from
Hackney, England
You would never know Alan Smith was a former Arsenal player. That’s what impartial commentators are supposed to sound like. Take note Jamie Carragher @SkySports @Carra23 #EVEARS
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Terry T
(@Terry622001) reported
from
City of London, England
SKY Q SERVICE, BEWARE !! Horrible, Moved to new build house with fibre optic, ordered SkyQ had nothing but problems, interference and bad picture, sky & fibre eng have visited numerous occasions. 8 weeks still not working. Do not get SkyQ with fibre broadband!! @SkyHelpTeam
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steven hilleard
(@StevenHilleard) reported
from
Bromley, England
@1kevincampbell @leemarkjudges @SkySports We like a different side away from home, just don’t understand it, there’s always a good away support too!
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Terry T
(@Terry622001) reported
from
Hackney, England
Sky customer service want to went “another” eng, no point, they blame the fibre provider. @SkyHelpTeam
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Taimour
(@Taimsss) reported
from
Southall, England
Spent 50 mins on the phone to sort out a technical issue. Spoke to three people who couldn't help me and tried to sell me an upgrade! Pathetic service. You guys have lost a loyal customer for over 10 years! @SkyUK
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Terry T
(@Terry622001) reported
from
Hackney, England
Following my recent rants across 3 Tweets re Sky Q, Sky asked me to PM them, which I did, took ages to write it all down, and guess what, this mornings reply tells me to contact another Sky Q dept. This will be at least 5 times I’ve explained prob to Sky. Sky Q 👎 @SkyHelpTeam
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Paul
(@8gzd8k76nM) reported
@JaidevRamya @SkyHelpTeam It’s domestic broadband so gives you no right to WFH so that comment is irrelevant. Because they don’t receive that estimate from Openreach and if thats a problem you should be asking OR why they don’t give that info out. To answer your question about what it could be, I think
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ArchaeoFLO
(@AndyAgate) reported
@DavidPetts1 @SkyHelpTeam If everyone else has a problem, then it'll be a problem. Sky aren't known due their customer care, I'm afraid.
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Paul
(@8gzd8k76nM) reported
@Susie_gumar @SkyUK @SkyHelpTeam Oh boohoo, being disabled makes you no more important than anyone else you self important moron. Run the test online or MySky app and it’ll tell you the issue
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Dani
(@dmolly85) reported
from
West Felton, England
@SkyHelpTeam When I ran it earlier it says no issues. I don’t have a screen shot or my iPad log on again. Surly you can check using a postcode for issues. I have poor 4g where I am and no internet
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Alun Davies
(@AlunDav72702539) reported
@SkyHelpTeam Done this, my internet keeps dropping out. It’s fast then slow. Goes down to less than a MB a second then it’s 30mbs. Back and forth
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Chris Kettle
(@chriskettle3) reported
@SkyHelpTeam Err try either making the calls to fulfill your obligations or don't make promises you can't keep, simple customer service. Being as Lewis is and I quote 'overseeing this to it's conclusion' then I'm guessing you may need to make contact with him? He really isn't managing much!
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Will the @Scruffystudhand on holiday
(@Helmsleygardens) reported
@SkyHelpTeam I've been trying to look at the Christmas offers on the app, but every time I've clicked to see any deals I get the same page. (It's frustrating as I'm keen to upgrade some features however I can't just sit down and read any information)
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Paul
(@8gzd8k76nM) reported
@JaidevRamya @SkyHelpTeam A better question is what couldn’t it be. The most likely to cause a lengthy delay are things like cable theft or damage to an exchange, cabinet or pole. Its also near Christmas (annual leave) and there is a lot of sickness going round. Just wait patiently like everyone else
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David Petts
(@DavidPetts1) reported
@AndyAgate @SkyHelpTeam all my neighbours with multiple different service providers have all been told its an error at the exchange - @SkyHelpTeam insists there isn't one. Just not sure who to believe!
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Chris Kettle
(@chriskettle3) reported
@SkyHelpTeam Ha ha, laughable when I already have a complaint open! Less than 2 weeks before I can actually pass this to the ombudsman as well. I have repeatedly called to be told they cannot transfer me. So please do carry on making yourselves look foolish!