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Sky Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR90, CR7, CR2 and CR0.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Croydon, Greater London, England 12/13/2025 14:45

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Croydon, Greater London, England

The most recent Sky outage reports came from the following cities: Croydon, Northolt, London, City of London, Surbiton, Hammersmith, Tower Hamlets, Southwark, Hackney, Wandsworth, Islington, City of Westminster, Stepney, Newham and Redhill.

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City Problem Type Report Time
United KingdomCroydon Total Blackout
United KingdomNortholt Internet
United KingdomCroydon Wi-fi
United KingdomLondon E-mail
United KingdomCity of London Internet
United KingdomLondon Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • ErayM2014 Insatiable-Eray2019 (@ErayM2014) reported from Islington, England

    @SkyUK hi, I'm trying to reach your customer service number but its saying I've dialled the incorrect number? But I used the same number the other day?

  • itsKapoow KYLE™ッ (@itsKapoow) reported from City of London, England

    @SkyHelpTeam hello, My internet was down for 14 hours last yesterday, it’s been back online for 4 hours and now it’s gone offline again. Any advice on what’s going on

  • ErayM2014 Insatiable-Eray2019 (@ErayM2014) reported from Islington, England

    @SkyHelpTeam hi. I'm having issues accessing my router using the usual method. I have the SR203 and it says my password will be sent unencrypted. Already spoken to an agent and his solution doesn't work! Please help.

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam hi guys, internet in Popes Lane, Ealing has been down since Friday. Having to go without is rather frustrating. I’ve gone through all trouble fixing but no joy. Can you help please??

  • ADH_911 Alex Heath (@ADH_911) reported from Bromley, England

    @SkyHelpTeam are there issues in BR3 for broadband? Have run diagnostic tests and it says no local issues yet all lights are on router correct but apparently cannot find. Also does not appear to be able to run a line test.

  • Frankie_Mack Frankie McCamley (@Frankie_Mack) reported from Camden Town, England

    @SkyUK Hi we have been without internet for nearly one month. Your customer services team keep fobbing us off with call backs that never happen. Utterly appalling service.

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam I just can’t access wifi. I’m having to use my mobile data to work. It’s ridiculous. I need you to help in some way.

  • JoJoTrainers Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    As if moving house without a car isn't stressful enough ..the utter ineptitude of @OpenreachHelp and @SkyUK is astounding. How difficult is it to reconnect a service that was there the day before ? Emails to both CEO with "please do better" sent . Let's see if either read..

  • LynnRr71 Lynn rr71 (@LynnRr71) reported from London, England

    @SkyHelpTeam any idea how I originate a complaint against sky mobile?

  • JoJoTrainers Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam Unacceptable..once again abdicating and responsibility for q customer

  • PawelSzpinek V19💜🏈💛 (@PawelSzpinek) reported from East Ham, England

    @NFLUK @SkySportsNFL No freaking gamepass then for a Vikings game...@skysports sucks

  • HenyeFranks Henye 💙 (@HenyeFranks) reported from Ealing, England

    @SkyHelpTeam hi - suddenly when watching tv today the sky q disconnected from our sky wifi and now won’t reconnect. I’ve unplugged and refreshed - but still won’t reconnect to watch Netflix etc. pls help?

  • Empower2Perform Shameema Yousuf (@Empower2Perform) reported from Wandsworth, England

    @SkyHelpTeam not very helpful when a customer support individual says “i’ll call you right back” but never does. One of the reasons I’ve left but I do need to get your equipment back so please get someone to contact me please. Even that returns process Sky couldn’t manage. Thanks

  • TellerMarie ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    So looking up online it appears the @SkyUK / @SkyHelpTeam internet might be down for a few days in Bromley. You really do suck Sky.

  • Frankie_Mack Frankie McCamley (@Frankie_Mack) reported from Camden Town, England

    @SkyHelpTeam Hi we have been without internet for nearly one month. Your customer services team keep fobbing us off with call backs that never happen. Utterly appalling service.

  • JoJoTrainers Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam Once again abdication all and any customer responsibility

  • IngaDR Inga Davis-Rutter (@IngaDR) reported from London, England

    Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! @SkyHelpTeam

  • JoJoTrainers Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam No.. It's all @OpenreachHelp fault so Sky can't possibly take an responsibility for their customers... Great service isn't it ?

  • OmzBk OMZ BK (@OmzBk) reported from Hammersmith, England

    Between @ESPNFC & @SkySports pundits . I've heard Martinez is too short but has a great jump but can't jump. His distribution is poor but his left foot is sweet when he distributes . Miss times tackles but he only tackles well . Wtf give the guy some respect

  • IngaDR Inga Davis-Rutter (@IngaDR) reported from London, England

    Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! 😖

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • AuditorJames James (@AuditorJames) reported

    @Thomas_Langman @SkyHelpTeam Problem still not resolved in Lancashire. No internet for over 2 days now and no accurate updates

  • Lee91988304 Lee (@Lee91988304) reported

    Fan stadium displays are completely lost on tv directors. When they do decide to show them the directors choose to show a stupid close up shot and completely miss the display. Really annoys me as the fans have clearly gone to a lot of effort! Have a word @BTsports & @SkySports

  • 247Dom Dom Allen (@247Dom) reported

    @SkyHelpTeam Any update on this in BB2? Still down

  • DaveJBrooks84 Dave Brooks (@DaveJBrooks84) reported

    @SkyHelpTeam any news of Sky Broadband being down in Suffolk? Can see there has been a problem in the North West but can’t see any obvious problem in the South? Back to the old days of free view. Getting SkyGlass is the worst decision I ever made - less channels, glitchy and this

  • murphz1 Murph (@murphz1) reported

    Asking as a Christian here btw Why do professional footballers feel the need to pray as they walk onto the pitch? Never seen Lawyers, accountants , financiers shop, post office or train workers do it? @SkySports @BTsports

  • clancyc06 Clancyc06 (@clancyc06) reported

    @SkyHelpTeam Evening! Trying to get our Sky pin but to no avail,help needed please🫤

  • Jules_Ardrey Jules (@Jules_Ardrey) reported

    @SkyHelpTeam I’ve been trying to get in touch with Sky for the past 3 days regarding an order issue. Can someone assist please?

  • reeceditchfield reece ditchfield (@reeceditchfield) reported

    @SkyHelpTeam @PhilBLAHBLAH Resolved? Are you joking? Broadband still not working in Blackburn.

  • frenchieslave Julie (@frenchieslave) reported

    @SkyHelpTeam Thanks for responding, this was yesterday and broadband finally came on at 21:30-ish. Please advise how I can be reimbursed for the phone data I had to purchase to enable me to carry on wfh due to the outage

  • Elaine75031897 Elaine (@Elaine75031897) reported

    @SkyHelpTeam BB3 is still out I've had no Internet since early hours of yesterday morning I've unplugged everything and still nothing yet my neighbour from a few doors down as hers. Can you update us as soon as possible as this is shocking service