Sky Outage Report in Groombridge, East Sussex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Groombridge, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Groombridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 22: Problems at Sky
Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (66%)
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Wi-fi (13%)
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TV (10%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Groombridge, East Sussex, England
The most recent Sky outage reports came from the following cities: Sevenoaks, East Grinstead, Heathfield, Uckfield and Royal Tunbridge Wells.
| City | Problem Type | Report Time |
|---|---|---|
 Sevenoaks |
TV | |
| East Grinstead |
Wi-fi | |
| Heathfield |
TV | |
| Sevenoaks |
Internet | |
| Uckfield |
Internet | |
| Royal Tunbridge Wells |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Groombridge, England
Latest outage, problems and issue reports in Groombridge and nearby locations:
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Tcalamity
(@Tcalamity1) reported
from
Tonbridge, England
@SkyHelpTeam as usual my Internet is not working. This has been going off 2 to 4 times a day since the big issue in September. No, it's not my broadband, its affecting loads of people across the country. It's a disgusting service considering I've been a customer for over 22 yrs
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Simon Scott
(@SDScotty74) reported
from
Leigh, England
@OpenreachHelp Tried @SkyUK Absolutely hopeless. All automated. Can only book new engineer appointments. How can I find out what's going on with repair to my supply? Not been given any case number. Only a voicemail from yesterday's engineer stating problem found. Please help.
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Eric Harris
(@eric_w_harris) reported
from
Royal Tunbridge Wells, England
Please offer other broadcasting options for @F1. Crofty and @SkySports are awful.
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Tcalamity
(@Tcalamity1) reported
from
Tonbridge, England
@SkyHelpTeam also I'd like to add my set up hasn't changed and there's no issues here. If there was it would be constantly off. I am also aware, that it's not just me but it's hundreds of sky customers affected by this daily.
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Simon Scott
(@SDScotty74) reported
from
Leigh, England
@SkyHelpTeam Problem solved after unplugging all leads at both ends and reattaching
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Hannah Lou✨
(@hannie_lou) reported
from
Tonbridge, England
@SkyUK how do I get a new remote control? Our one no longer works & it’s making it really frustrating to watch any programmes. As a loyal customer of nearly 20 years can we get a replacement sent out please?
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Gavin Stapleton
(@GavinStapleto) reported
from
Royal Tunbridge Wells, England
@skysports I read Dermot Gallaghers #refwatch report re the Martinelli red. The first incident occurred prior to the ball being in play and the player tried but failed to stop a quick throw in. If he had succeeded then it should be a card but an advantage remained so no yellow
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Simon Scott
(@SDScotty74) reported
from
Leigh, England
Morning @SkyHelpTeam can you give me an update on repair of my landline and broadband supply. @OpenreachHelp engineer came yesterday and located problem underground on road outside. I have been given no case number or other contact details. Thank you.
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Jane 💚💚
(@zamorasdream) reported
from
Heathfield and Waldron, England
@BenBradgate @SkySports And wouldn't be interested. Turned tottenham down
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Tcalamity
(@Tcalamity1) reported
from
Tonbridge, England
@SkyHelpTeam the service needs much improvement including ways to contact you. My service drops out a great deal daily. I'd hate to count how many times axweek this is. I'm wondering if you will compensate us for my daughter not being able to tutor her students.
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Gaëlle Coyle
(@GaelleRTW) reported
from
Royal Tunbridge Wells, England
Anyone else having major broadband issues in TN4? @SkyHelpTeam
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Tcalamity
(@Tcalamity1) reported
from
Tonbridge, England
@SkyHelpTeam I don't contact you often but we have been putting up with a terrible internet service for over a year now and ive been with sky over 21 years. I'm quite easy going but this is beyond the joke.
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carolyn
(@carolyn_doe) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam Hi I've been having an issue on my Sky Q box the last few months.... my recordings are not stacking. I've tried reboot and reset and no joy. Please can you help? Thank you
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Tcalamity
(@Tcalamity1) reported
from
Tonbridge, England
@SkyHelpTeam to continue. My daughter is losing her income because the Internet is so terrible. So far today, it's gone off 6 times at 5 to 10 minutes a time. This is rubbish!! It happens daily and probably will be about 30 times by tonight!
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William John Corke
(@Will_Corke13) reported
from
Hadlow, England
@SkyHelpTeam new fifa is out on trail everyone is gassed but great sky wifi keeps dropping for me fix it plz
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Tcalamity
(@Tcalamity1) reported
from
Tonbridge, England
@SkyHelpTeam I need my Internet connection as I home educate and have done this for 5years but my connection is so intermittent or goes off for hours. My adult daughter works from home tutoring students and again she ends up losing money because of out broadband service from Sky
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Jane 💚💚
(@zamorasdream) reported
from
Heathfield and Waldron, England
@jackbnufc @SkySports @NUFC Not going to happen. Step down
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Charlie Worwood
(@charlesworwood) reported
from
Royal Tunbridge Wells, England
@SkySports He’s due a **** up!
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Tcalamity
(@Tcalamity1) reported
from
Tonbridge, England
@SkyHelpTeam yet again I have no Internet!! Its been intermittent all week on and off and continues to disrupt. I need access to the Internet I home educate my child. My eldest daughter's job is online. I've been a customer for over 20 years and this is awful service.
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Neil Churchill
(@neilgchurchill) reported
from
Forest Row, England
@SkyHelpTeam how can my mum get through to a person to book an engineer? She getting automatic message to use web or mobile but she has neither of those and can't get through to a person who can help
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Armstrong
(@Largonian) reported
@SkyHelpTeam Call (again) and speak to someone (again) who will say they can't do that, I have to do it online! Which I can't! Have you read the full thread? Who do I need to speak to in which department to have this resolved? Or is rather a complaint escalated to a manager the way forward?
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hotchkissstuart. 💙
(@hotchkissstuart) reported
@SkyHelpTeam Hi. Are there internet issues in Leicester LE7 area? Connection suddenly dropped and won’t reconnect.
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lisa hales
(@aimiturtle) reported
@SkyHelpTeam Hi, been holding on the ohone 35mins, can you help with my new device & plan?
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maria
(@mjen30) reported
@SkyUK 35mins to get through to sky, spoke to a very friendly advisor who put me on hold while trying to get through to another department, another 35 mins later and I get cut off! Nooo #sky #help #CustomerService
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Haden J-Robbins
(@hjrlive) reported
@SkyHelpTeam Logging in has been tried on 3 different devices, plus have cleared cache. It's a global login issue for my account. 🙄
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James
(@jmcclaf) reported
@SkyHelpTeam How are the steps going to do anything when there is no change in the household but the internet goes down? Nothing we have done so issue is with sky
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DJM
(@ChamplooDave) reported
@SkyHelpTeam And that what sucks. Forcing people to buy an unnecessary television when it can just be streamed via Broadband to an existing one. Just trying to make up for the loss of sky dishes now.
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Mario
(@SuperMarioBarca) reported
@Rkard20071 @BlazquezFont @SkySports No. He will never deserve it because Messi and Cristiano Ronaldo exist. Even the one Modric won in 2018 was charity.
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Shafic Essop
(@ShaficEssop) reported
@SkyHelpTeam We tried that. We were told its down in the area. So you need get someone to fix it please
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Tony Mabey
(@magooster) reported
@SkyHelpTeam my broadband and phone line keep cutting out. It’s impossible to report on the website or MySky app. Please help.