Sky Outage Report in Groombridge, East Sussex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Groombridge, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Groombridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at Sky
Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Groombridge, East Sussex, England
The most recent Sky outage reports came from the following cities: Edenbridge, Felbridge, Sevenoaks and Tonbridge.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Internet | ||
TV | ||
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Groombridge, England
Latest outage, problems and issue reports in Groombridge and nearby locations:
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HaydonYT (@ItZ_Haydon) reported from Paddock Wood, England
@SkyHelpTeam fix the issues in paddock wood and surrounding areas hardly any connection and taking over 10 minutes too even load anything, load of ****
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Johanna (@smileyblonde43) reported from Tonbridge, England
@SkyHelpTeam need to speak to someone about cancelling our contract as we are moving out our house at the end of the month. Won’t let me email you, expert chat is closed and when I called it says the wait time is 45minutes. Need to cancel ASAP to meet the 31days notice.
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Sandy Bruce (@Sandybruce_291) reported from Tandridge, England
@SkyHelpTeam So this is still an issue - presume you will be refunding a proportion for missed viewing caused by this?
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Jordan Davies (@jordswbu) reported from Sevenoaks, England
@SkySports Stupid rule to have the handball rule different for the attacking team and the defending team but with that rule it is a handball, how VAR missed that mad
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Antony Chesson (@ChessmanUK) reported from Royal Tunbridge Wells, England
My #SkyQ box failed on Thursday evening and I have a new one arriving today, good job @SkyUK, awesome customer service 👌🏻
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marnie isabella ☀︎︎ (@marnieisabella_) reported from Tandridge, England
Awful broadband since switching to @SkyHelpTeam, I’m so sorry I left you @virginmedia, pls take me back 💔
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Jordan Davies (@jordswbu) reported from Sevenoaks, England
@SkySports ******* hell what a bunch of sad goons in these comments having an issue with players taking a knee 🥱
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Ben Thapa (@BenThapa82) reported from Groombridge, England
@SkyHelpTeam @skytv Wondering if @virginmedia might be able to step in here, and provide a decent service for me in TN1 instead. Always been happy with your service and was sad you weren’t able to cover my London address. 🤞🏽
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Sineal Cots 💕 (@SinealC) reported from Royal Tunbridge Wells, England
@craigrodgers @SkyUK Sky are the worst! My internet goes down EVERY day and they’ve upped our payments by like £35 a month for some reason!
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Gaëlle Coyle (@GaelleRTW) reported from Royal Tunbridge Wells, England
@SkyHelpTeam trying to book an engineer visit, online booking not working... now on hold on the phone for 20 minutes. Appalling customer service. Not had access to Sky HD channels for months now. No resolution in sight as can't get to speak to anyone.
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Ben Thapa (@BenThapa82) reported from Groombridge, England
@SkyHelpTeam That they would (for the fifth time) escalate my lack of receipt of my incentive from MARCH, and that my activation and installations were set for Monday and Tuesday. I did AT no point express a desire to terminate - I’m taking Sky with me (at least I was hoping to before this).
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Ben Thapa (@BenThapa82) reported from Groombridge, England
@SkyHelpTeam Yes. It’s booked. If you’re going to charge me termination fees when I’m not terminating, I may as well cancel the 18 month contract I’ve agreed to installation for and take my custom to a company that knows what it’s doing.
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Darrell Edmondson (@dje2072) reported from Royal Tunbridge Wells, England
@SkyHelpTeam so at the moment u can't phone sky and u can't help either
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Adrian Pitts MCCT (@pitts_adrian) reported from Paddock Wood, England
@SkyHelpTeam more issues in Paddock Wood/Tonbridge today from 7am. My sky offline with technical issues. Nothing from Sky!?
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Darrell Edmondson (@dje2072) reported from Royal Tunbridge Wells, England
@SkyHelpTeam hiya I need some help I'm behind in payments but I don't want broadband to be cut off
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Darrell Edmondson (@dje2072) reported from Royal Tunbridge Wells, England
@SkyHelpTeam I'm trying to sort out payment on a outstanding bill to u now I can't phone I can't use u and sky tv has been turn off so I can't use that either I can't remember password to sky account email that I've given u I can't use that phone as it broken
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Andrew Erskine (@erskineandrew) reported from Sevenoaks, England
For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.
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Ben Thapa (@BenThapa82) reported from Groombridge, England
Hi @SkyHelpTeam - I don’t want to clog up your phone lines again but this is now the fifth time I’m in contact about the same complaint across 3 months. I’m STILL yet to receive my £75 MasterCard as promised: last call was over the weekend where I was told to expect an email...
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Luna Raye (@LunaRaye) reported from Teston, England
@SkyHelpTeam Hi just checking broadband in the Maidstone, Kent area. When I try to connect it says my password is incorrect - but I haven’t changed it. Thanks for your help
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Adrian Pitts MCCT (@pitts_adrian) reported from Paddock Wood, England
@SkyHelpTeam Links say different things @SkyHelpTeam if there’s an outage nearby in Hadlow that’s the problem surely not my kit!?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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mrsaimssmith (@aimssmithphotos) reported
@SkyUK utterly terrible service. Ordered new bb service for a new home in Oct! Cancelled twice, still waiting. Horrific trying to get in touch! #worstservice
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ɀꪖꫝ𝘳ꪖ (@zhrkh4n) reported
@SkyHelpTeam Wifi has been down since last night. I’ve ran all the diagnostics available. Didn’t help that the call centre hung up on me three times this morning too which means I’m now missing out on meetings and lectures.
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Salisu Uba, FCIPS (@alsauba) reported from Glasgow, Scotland
@SkyHelpTeam Can you help me with contact number to reach your customer service.
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Kris Hutchinson (@HutchTweeting) reported
@QPRed76 @Elliott_Ziegler @SkySports I mean... I'd mock if well... my side weren't in the third worst form in the league currently. On current form, both West Ham and Everton look more likely to finish top 6 than Liverpool? Keep laughing though.
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Salisu Uba, FCIPS (@alsauba) reported from Glasgow, Scotland
@SkyHelpTeam There’s no network to even do that
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Lynndy Rolfe ✂️💈 (@HairByLynndy) reported
@SkyHelpTeam Yes but it was useless. Another number to ring another 30 min queue and then guess what an offer of an SMS to troubleshoot. How do you trouble shoot engineers not coming repeatedly?
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Cllr Allan Casey (@AllanCasey89) reported
@RealPaulMurray @OpenreachHelp @SkyHelpTeam I know there has been issues with most internet providers and think it’s a larger network problem. I have contacted BT/openreach and asked this is given absolute priority. Hope we can get it sorted ASAP
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Fiona Nisbet (@NisbetFiona) reported
@SkyUK @SkyHelpTeam Is there an outage in G64? I have had no connection since last night? Can you tell me when this will be fixed?
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Greg Moloney (@GregMoloney11) reported
@Darbutler1888 @SkySports Disgrace. Like surely he can’t be that naive to know he is doing a horrible job. If he actually loved the club he would walk
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Becca Taylor - #blacklivesmatter (@beccactaylor) reported
@SkyHelpTeam - my Now broadband has gone down four times this morning. Are there problems today? Very irritating!