Sky

Sky Outage Report in Groombridge, East Sussex, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Groombridge, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Groombridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Groombridge, East Sussex, England 12/10/2025 07:20

December 10: Problems at Sky

Sky is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Groombridge, East Sussex, England

The most recent Sky outage reports came from the following cities: Royal Tunbridge Wells, East Grinstead, Caterham, Westerham and Crowborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomRoyal Tunbridge Wells Internet
United KingdomRoyal Tunbridge Wells Internet
United KingdomEast Grinstead Total Blackout
United KingdomCaterham Wi-fi
United KingdomWesterham Internet
United KingdomCrowborough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Groombridge, England

Latest outage, problems and issue reports in Groombridge and nearby locations:

  • BenThapa82 Ben Thapa (@BenThapa82) reported from Groombridge, England

    Hi @SkyHelpTeam - I don’t want to clog up your phone lines again but this is now the fifth time I’m in contact about the same complaint across 3 months. I’m STILL yet to receive my £75 MasterCard as promised: last call was over the weekend where I was told to expect an email...

  • jordswbu Jordan Davies (@jordswbu) reported from Sevenoaks, England

    @SkySports ******* hell what a bunch of sad goons in these comments having an issue with players taking a knee 🥱

  • GaelleRTW Gaëlle Coyle (@GaelleRTW) reported from Royal Tunbridge Wells, England

    @SkyHelpTeam trying to book an engineer visit, online booking not working... now on hold on the phone for 20 minutes. Appalling customer service. Not had access to Sky HD channels for months now. No resolution in sight as can't get to speak to anyone.

  • katesfxmakeup Kate Griffiths (@katesfxmakeup) reported from Royal Tunbridge Wells, England

    @SkyHelpTeam there seems to be a problem in my area, so you know how long it's going to be down for? Internet has been off since last night. Thanks

  • BenThapa82 Ben Thapa (@BenThapa82) reported from Groombridge, England

    @SkyHelpTeam Yes. It’s booked. If you’re going to charge me termination fees when I’m not terminating, I may as well cancel the 18 month contract I’ve agreed to installation for and take my custom to a company that knows what it’s doing.

  • pitts_adrian Adrian Pitts MCCT (@pitts_adrian) reported from Paddock Wood, England

    @SkyHelpTeam more issues in Paddock Wood/Tonbridge today from 7am. My sky offline with technical issues. Nothing from Sky!?

  • crashpy_onion Chris Pinion (@crashpy_onion) reported from Edenbridge, England

    @SkySports Kane was rubbish vs Croatia and worse v Scotland. Southgate must start Rashford vs Czech Republic or he can never say "players in form play" again without looking like a hypocrite.

  • BenThapa82 Ben Thapa (@BenThapa82) reported from Groombridge, England

    @SkyHelpTeam @skytv Wondering if @virginmedia might be able to step in here, and provide a decent service for me in TN1 instead. Always been happy with your service and was sad you weren’t able to cover my London address. 🤞🏽

  • BenThapa82 Ben Thapa (@BenThapa82) reported from Groombridge, England

    @SkyHelpTeam That they would (for the fifth time) escalate my lack of receipt of my incentive from MARCH, and that my activation and installations were set for Monday and Tuesday. I did AT no point express a desire to terminate - I’m taking Sky with me (at least I was hoping to before this).

  • BenThapa82 Ben Thapa (@BenThapa82) reported from Royal Tunbridge Wells, England

    Today’s @SkyHelpTeam issue - I have to ring you because you’ve stolen money out of my account for a cancelled service, and plan to do so again for unreturned equipment when YOU HAVEN’T sent packaging as expressly promised.

  • MichaelJRoots Michael Roots (@MichaelJRoots) reported from Hadlow, England

    @SkyHelpTeam is there another outage affecting the internet in Hadlow today?

  • thornton_b Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England

    @SkyHelpTeam Hello, please can you tell me why on my Sky Q box I can’t watch ‘Flight Attendant’ in SD? I know I don’t have the package to watch in HD but it’s not letting me download to watch in SD? Please help, thank you

  • petecmsmith1977 Pete 🦅 (@petecmsmith1977) reported from Dallington, England

    @SkyHelpTeam It reports an outage in my area stating it can take a couple of hours to fix. It said that at 9pm last night too

  • marnieisabella_ marnie isabella ☀︎︎ (@marnieisabella_) reported from Tandridge, England

    Awful broadband since switching to @SkyHelpTeam, I’m so sorry I left you @virginmedia, pls take me back 💔

  • pitts_adrian Adrian Pitts MCCT (@pitts_adrian) reported from Paddock Wood, England

    @SkyHelpTeam Links say different things @SkyHelpTeam if there’s an outage nearby in Hadlow that’s the problem surely not my kit!?

  • Sandybruce_291 Sandy Bruce (@Sandybruce_291) reported from Tandridge, England

    @SkyHelpTeam So this is still an issue - presume you will be refunding a proportion for missed viewing caused by this?

  • MichaelJRoots Michael Roots (@MichaelJRoots) reported from Hadlow, England

    @SkyHelpTeam Am having problems with the router connecting to the internet.

  • petecmsmith1977 Pete 🦅 (@petecmsmith1977) reported from Dallington, England

    @SkyHelpTeam hi guys send to be an outage I TN21 since last night. Any news?

  • GaelleRTW Gaëlle Coyle (@GaelleRTW) reported from Royal Tunbridge Wells, England

    @SkyHelpTeam any idea why the broadband is down in TN4?

  • jimansell133 jamie Ansell (@jimansell133) reported from Tonbridge, England

    @SkySports the editing of the golf is awful the score is updated in the bottom right hand corner before we see the putt

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • jasongclcgb Jason Greenwood MBE (@jasongclcgb) reported

    @SkyHelpTeam my Sky mini box keeps freezing, jittering and is just unwatchable. I’m fed up of rebooting both boxes and the router surely something can be done to assist? As this isn’t much of a service.

  • tinatspoon1 QuaranTina (@tinatspoon1) reported

    @SkyUK my broadband is down, outage description says you’re improving the network. A heads up would have been good for us night owls.

  • Feosufc feo (@Feosufc) reported

    @lfcelliot_ @AnfieldEdition @SkySports you’re acting like he’s awful he’s unbelievable

  • ben_8res Benjamin Barres (@ben_8res) reported

    @SkyUK WiFi down!!

  • Jacrro_ ᴊᴀᴄ (@Jacrro_) reported

    @SkyHelpTeam Nope, it's still down, apparently someone will be out within 2 days to fix it

  • Sliczi_x Sliczi x (@Sliczi_x) reported

    @SkyHelpTeam Does this explain why I can't get back on and use my WiFi that I paid for , to be exact paid you **** *****

  • NigeBets Nigel Cox (@NigeBets) reported

    @tinatspoon1 @SkyUK Are you in the Scotland area? Because I’m not and that’s where they say they are doing work right now yet my internet has gone down!

  • laurasteele64 Laura 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@laurasteele64) reported

    Hoping the @SkyHelpTeam can fix the outage of #broadband in local area before we all wake up because if not none of us will wake up due to reliance on smart devices & also #SheHulk tomorrow morning was looking forward to that while having lunch before work.

  • heatsave1 Heatsave (@heatsave1) reported

    Put skysports news on all manure again. This boring the bias towards them is embarrassing.We couldn't get a mention apart from when they wanted drag **** up to stop the takeover. Manure want a richer owner to pump more money in but he can't. Biggest spenders n never happy

  • Ajconnor88 Anthony John Connor (@Ajconnor88) reported

    @SkyHelpTeam my internet has been down for 5 hours now in liverpool speke are you doing some maintenance if so when will it be back up please