Sky Outage Report in Royal Tunbridge Wells, Kent, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Royal Tunbridge Wells, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 30: Problems at Sky
Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Royal Tunbridge Wells, Kent, England
The most recent Sky outage reports came from the following cities: Westerham, West Malling, Crowborough, Maidstone, Edenbridge, Sevenoaks and East Grinstead.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| TV | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Royal Tunbridge Wells, England
Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:
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Scott FFC Tanfield
(@Scott_Tanfield) reported
from
Maidstone, England
@suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.
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Tier6
(@Tier6) reported
from
Maidstone, England
@SkyHelpTeam @MissJonesxx Sky.... This is practically every night now!! RUN SPEED TEST Internet speed test: Megabits per second 0.82 Mbps download 2.94 Mbps upload Latency: 39 ms Server: London Your Internet speed is very slow Your Internet download speed is very slow.
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neil jessop
(@b4ades1978) reported
from
Maidstone, England
@Lisbonblade @SkyUK Press the red button and scroll down to the match that you want to watch
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Adam
(@adamhollman) reported
from
Marden, England
I wonder if football players and clubs will realise that if they don’t reduce their wages and help club staff or those in need around them they’ll have no fans when it returns. @ChelseaFC @ManUtd @ManCity @LFC @SpursOfficial @LCFC @Arsenal @SkySportsPL @SkySports @BBCSport
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pete
(@shade1964) reported
from
Ditton, England
@SkyHelpTeam hi is it possible to order a sky WiFi booster I currently have sky q multi room but in my extension I don’t have any equipment so WiFi signal not so strong so would like to boost it
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Michael Povey
(@PoveyM) reported
from
Leybourne, England
@SkyUK absolute joke, been with Sky 30+ years, trying to adjust my viewing package or cancel, just being pushed from pillar to post. Will cancel my direct debit.
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pete
(@shade1964) reported
from
Ditton, England
@SkySports will subscribers be getting a discount on the sports as you are not showing any at the moment it’s not going to go down well if you profit from this terrible situation after all we are paying you for a service which you are unable to provide
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Sineal Cots 💕
(@SinealC) reported
from
Royal Tunbridge Wells, England
@craigrodgers @SkyUK Sky are the worst! My internet goes down EVERY day and they’ve upped our payments by like £35 a month for some reason!
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Sarah H
(@mrshogben7) reported
from
Maidstone, England
@SkyUK absolutely disgusting customer services. On hold for an hour with no sign of being answered.
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Adam Kirkland
(@ADAMKIRKLANDQX) reported
from
Maidstone, England
@SkyUK Worst service I have ever experienced! Engineer unable to install Sky Q box - this is now the 2nd visit! Why send someone out that can’t install Sky Q , Ordered this service in MARCH!!!!!! Now nearly OCTOBER and still not resolved!!! #shambles
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♡ Sarah Paragreen™
(@Pazza1989) reported
from
Uckfield, England
Can’t download any catch up programmes on @SkyUK #Help
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Caroline Manners
(@tigercat004) reported
from
Maidstone, England
@SkyHelpTeam I haven't been able to access my emails for 3 days. I tried to reset my password but it won't let me and tells me to call the help number. When I call the message says ur answering calls in an hour. Ridiculous, I just need access to emails urgently.
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Marie Chapman
(@kentishmaz) reported
from
Maidstone, England
Bit sad that @SkyUK are putting prices up now and not just by a little bit, after 10 years with them. Along with the worry of not working for a few weeks 😳
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Ed
(@edthejeff) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam our internet was painfully slow for most of yesterday and has barely worked at all today. Tried resetting the router a few times which usually does the trick but not today.
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Andrew Erskine
(@erskineandrew) reported
from
Sevenoaks, England
For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.
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Johanna
(@smileyblonde43) reported
from
Tonbridge, England
@SkyHelpTeam need to speak to someone about cancelling our contract as we are moving out our house at the end of the month. Won’t let me email you, expert chat is closed and when I called it says the wait time is 45minutes. Need to cancel ASAP to meet the 31days notice.
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Jon seale
(@SealeJseale) reported
from
Uckfield, England
@SkyUK tv has poor signal on all channels since having skyQ installed 2 weeks ago 😡
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Andrew Moore
(@sainttwittwer) reported
from
Tatsfield, England
@SkyUK Just got a letter telling me that my bill will be going up by £6 a month!!!!! What!!! Goodbye sky how dare you treat us this. Your broadband router is shocking as well. #milkingus #skyuk
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Alison Moore
(@alliechats) reported
from
Maidstone, England
@SkySports this is for Jeff Sterling! Why do you never mention CHarlton Athletic. They are on same points as Sunderland. This station is so biased.
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Robert Church
(@RobertC77080079) reported
from
Sevenoaks, England
@MCYeeehaaa @LingfieldPark @AtTheRaces @SkySportsRacing @SkySports Oh well Matt if the industry wants to put the final nail in the coffin of the lower end of racing they are on the verge of doing so. That idiot Becket is forgetting the punter , the racecourse staff and even people like yourself. Another idiot born with a silver spoon
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Btan
(@iamBtans) reported
@J_TLee93 @SkySports Poor you
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James
(@kimura_oss) reported
@BigSammyJ @NewsForAllUK @SkySports If that's how you interpret what I am saying so be it. You must think the 1st amendment is bad then, if you do fair enough but I think it's something to look up to. It's possible to disagree on things!
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lisajanebennett 🌸
(@lisachadders) reported
@SkyHelpTeam I am placed on hold…I got through to an automated service tonight and when I gave all my information, I was told to call tomorrow.
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Liquizen
(@liquizen) reported
@Sammi30424770 @SkySports He plays 7 defensive players which leave one of the best strikers in the world having to track back to the halfway line to get a touch. Halfway line where he is never going to be a threat. Where he doesn’t get a sniff on goal. So no, I don’t think he’s that bloody great.
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Victoria Simpson
(@Applycompliance) reported
@SkyUK the worst service ever.. a month of faults leaving my vulnerable 94 year old father without vital services such as phone for Caroline and cameras via internet
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Footalysis
(@Footalysis) reported
@SkyHelpTeam Yep log off leaving the issue unresolved. Great work guys 👍🏻
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Liquizen
(@liquizen) reported
@Sammi30424770 @SkySports We were in the half of the draw with pub teams in it. We avoided Portugal, Spain, France, Belgium. We played most of our games at home, in front of a partisan crowd. We played probably the worst game I’ve ever seen against Scotland with 7 defensive players in it.
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lisajanebennett 🌸
(@lisachadders) reported
@SkyHelpTeam Hi, I have been trying to contact your team for the past couple of weeks as I wish to cancel my sky sports package. I am never able to get through and can only downgrade my package by speaking to someone. Are you able to remove this for me please?
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Tim Limbach
(@limbach_tim) reported
@SkyHelpTeam your contact centre can be ever so frustrating. I called to cancel BT Sport. It kept asking me where I wanted to change my sky sports package and when I said no, it said you were closed. Now somehow you’ve cancelled my contract and started a new one! #diamondvip
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patrick agar
(@AgarPatrick) reported
@SkyUK Sky you are a disgrace. I've just tried to call customer service because my Netflix account has been reduced to a basic package. After 20 minutes of waiting on hold I was cut off. There are no options online to resolve my problem. Absolutely ridiculous.