Sky

Sky Outage Report in West Malling, Kent, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in West Malling come from postal codes ME19.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in West Malling, Kent, England 10/23/2025 16:25

October 23: Problems at Sky

Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near West Malling, Kent, England

The most recent Sky outage reports came from the following cities: Gravesend, Halstead, West Malling, Rochester, Chatham, Greenhithe, Maidstone, Dartford, Sevenoaks and Shoreham.

Loading map, please wait...
City Problem Type Report Time
United KingdomGravesend Internet
United KingdomHalstead Wi-fi
United KingdomGravesend TV
United KingdomGravesend TV
United KingdomWest Malling Internet
United KingdomChatham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • gemwoodman Gem (@gemwoodman) reported from Sutton at Hone, England

    @SkyHelpTeam I waited in all day yesterday for an engineer to come and install my sky TV between 8-5pm and they did not bother to show up. And no one contacted us to notify us. Absolutely disgraceful service.

  • pleives Phil Leivesley (@pleives) reported from Sutton at Hone, England

    Hi @SkyUK. My original offers have now ended and I’m paying about £40 per month more than I would be if I was a new customer. I’d like to resolve this but no phone number I can find works, and it doesn’t appear to be easily done online. Can I actually speak to someone?

  • PhilLines13 Phil Lines ⚒ (@PhilLines13) reported from Sutton at Hone, England

    @SkySportsPL @SkySports Someone calm Tyler and Smith down please!!!

  • mrjimbecks James Beckley (@mrjimbecks) reported from Sutton at Hone, England

    Hi @SkyHelpTeam can you give me a number to call for broadband issues please - the help on the website is slowly driving me insane. Thanks!

  • 81Jems Jems (@81Jems) reported from Sutton at Hone, England

    @SkyHelpTeam I’ve been so patient with the crap WiFi I’ve been getting over the last few months but I’ve had enough now and you can’t even speak to anybody to sort it 😤 #sky #skybroadband #skyuk

  • GaelleRTW Gaëlle Coyle (@GaelleRTW) reported from Royal Tunbridge Wells, England

    @SkyHelpTeam trying to book an engineer visit, online booking not working... now on hold on the phone for 20 minutes. Appalling customer service. Not had access to Sky HD channels for months now. No resolution in sight as can't get to speak to anyone.

  • mrjimbecks James Beckley (@mrjimbecks) reported from Sutton at Hone, England

    Hello @SkyHelpTeam you don’t seem to be answering my tweets? My broadband is incredibly slow, the website is telling me to contact someone to resolve, when I call it just tries to send me to the website? Please can you help?!!

  • PhilLines13 Phil Lines ⚒ (@PhilLines13) reported from Sutton at Hone, England

    @gogcook @SkySports People likely don’t read my pointless tweets. To be fair. And I wasn’t the first to mention his name. Ironically. Never mind. All in a days work and well done to both guys. The Twitter saddos can just do something else. Have a nice weekend 👌🏼

  • Volumiser_AFC Volumiser_AFC (@Volumiser_AFC) reported from Sutton at Hone, England

    Don't get stressed by @SkySports pundits and their bias. Just drink their tears with a smile on your face. Bit disappointing that @9smudge can't help but put the boot into the club that made him, but some ex pros are like that. We savour their bitterness and move on.

  • SusanSwanny susan nelson (@SusanSwanny) reported from Chart Sutton, England

    @SkyHelpTeam we have had no internet for over 8 hours and trying to find information on the problem impossible on your website it would be nice if someone would give updates my husband left his mobile number for text updates but nothing not impressed!

  • Wildster180774 Leyton Wylde (@Wildster180774) reported from Crayford, England

    @SkyHelpTeam help needed, I'm having constant AV sync issues with new sky uhd box. I've tried everything, box settings,TV settings, soundbar settings. Old box was fine. I'm experiencing frequent micro audio drop outs too, even when playing on TV speakers.

  • mrjimbecks James Beckley (@mrjimbecks) reported from Sutton at Hone, England

    @sparkloaf26 @SkyHelpTeam Apparently means an issue from the outside into our hub.

  • shade1964 pete (@shade1964) reported from Ditton, England

    @SkySports @England Yes too slow and simply not good enough but unfortunately neither is Gareth Southgate !!!

  • DJ_Lloyd_EC Lloyd EC (@DJ_Lloyd_EC) reported from Crayford, England

    @SkyUK New customer just moved into our new home. £96 a month for sky, definitely not paying that👎🏼👎🏼

  • PhilLines13 Phil Lines ⚒ (@PhilLines13) reported from Sutton at Hone, England

    @Qwesii_Chiichy @SkySports I didn’t say that?! The ball is out. By a LONG way .. Simple. That my issue. Not the standard mediocre defending. Thanks

  • cluedokells Nina Dannielle Kells (@cluedokells) reported from Crayford, England

    @SkyHelpTeam is there a problem with sky mobile as I can’t make any calls, neither can my sister

  • CJButch94 Conor Butcher (@CJButch94) reported from Sutton at Hone, England

    @DrmicKing @SkyBetChamp @SkySports It's literally the worst streaming service I've ever used for sport

  • BaysteadD David Baystead (@BaysteadD) reported from Sutton at Hone, England

    @SkySportsPL @SkySports Hit the underside of his elbow,not above his shoulder,not an unnatural position given the circumstances. The law sucks #FULLIV

  • ADAMKIRKLANDQX Adam Kirkland (@ADAMKIRKLANDQX) reported from Maidstone, England

    @SkyHelpTeam worst internet I’ve ever had!! Cannot even play online, Mini Box not working properly even with a booster!!! Sort it out!!!! Over £70 a month for this awful service!!!!!!!! #Cancelmybroadband

  • Stu_Middleton Stu Middleton (@Stu_Middleton) reported from Bexleyheath, England

    Did Martin Tyler just say "Rubbing ****"? Sorry, my bad Robin Koach #chelsealeeds #SkySports

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • marsh412 Adam M (@marsh412) reported

    @SkyHelpTeam issues connecting to Internet in Grantham, finds the WiFi network but no Internet. Frustrating....

  • Puntoboy Chris Jeffrey (@Puntoboy) reported

    @SkyHelpTeam I was really looking forward to sitting down and watch #TLOU in #UHD tonight however it’s not available. This seems to happen time and time again. Maybe I should cancel Sky and sign up for @hbomax

  • samantha_odey Samantha Odey (@samantha_odey) reported

    @SkyHelpTeam Was wondering if u can help? So I placed an order for 2 phone this morning signed the both credit agreements the upfront cost was taken but then received email to say mail to say it 2as cancelled then had another to say they'll be In touch when things are up and running?

  • moonaldoodaldoo Lord Mooney 🐟🐟🐟 (@moonaldoodaldoo) reported

    @SkyUK do sky managers actually exist? I've been waiting for a call back for over 2 weeks now and still nothing. Come on in the 6 years I've been with you it's been great and now... Absolutely terrible. I have a complaint reference just incase anybody is actually working

  • TWilliamsgx02 Toby Williams (@TWilliamsgx02) reported

    @SkyHelpTeam That doesn’t help the fact it wasn’t ready last night though does it? It aired yesterday morning, you had all day and it still wasn’t there. I now haven’t seen it and have to spend the day avoiding all the spoilers…. Not good enough

  • the_stuart_reid What, this old thing? (@the_stuart_reid) reported

    @SkyHelpTeam Cool that you've replied but how about pre-empting these issues and mentioning them on social media? Like a lot of people I've seen online, I spent a silly amount of time rebooting my Sky Q box because I thought that was the problem.

  • ZoinksMcJinkies Zoinks McJinkies (@ZoinksMcJinkies) reported

    Changed to @SkyUK Broadband Fibre yesterday. A few hours after being fitted it went off and they won't get anyone out to fix it until wednesday. It hasn't even been 24 hours and we're without service.

  • gerardmc66 Gerard (@gerardmc66) reported

    @SkyHelpTeam I've Sky Q but can't get discovery plus free as I don't have a market place on my sky it only says browse shop. Can you help.

  • Beena22 Beena (@Beena22) reported

    @SkyHelpTeam Why are you charging me a £10 setup cost to renew my contract when it is an automated process that I have to initiate? I’ve been a customer for 20+yrs and my contract is the same.

  • kenyasterlingg confused human. (@kenyasterlingg) reported

    @SkyUK really disappointed with your service. I’ve moved into my property and been waiting two weeks for my broadband to properly get work done. An engineer was supposed to be sent out with activation and somebody cancelled it so now my work is still on pause. I’m not impressed