Sky Outage Report in West Malling, Kent, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in West Malling come from postal codes ME19.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 23: Problems at Sky
Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (59%)
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TV (17%)
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Wi-fi (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near West Malling, Kent, England
The most recent Sky outage reports came from the following cities: Gravesend, Halstead, West Malling, Rochester, Chatham, Greenhithe, Maidstone, Dartford, Sevenoaks and Shoreham.
| City | Problem Type | Report Time |
|---|---|---|
 Gravesend |
Internet | |
| Halstead |
Wi-fi | |
| Gravesend |
TV | |
| Gravesend |
TV | |
| West Malling |
Internet | |
| Chatham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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Gem
(@gemwoodman) reported
from
Sutton at Hone, England
@SkyHelpTeam I waited in all day yesterday for an engineer to come and install my sky TV between 8-5pm and they did not bother to show up. And no one contacted us to notify us. Absolutely disgraceful service.
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Phil Leivesley
(@pleives) reported
from
Sutton at Hone, England
Hi @SkyUK. My original offers have now ended and I’m paying about £40 per month more than I would be if I was a new customer. I’d like to resolve this but no phone number I can find works, and it doesn’t appear to be easily done online. Can I actually speak to someone?
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Phil Lines ⚒
(@PhilLines13) reported
from
Sutton at Hone, England
@SkySportsPL @SkySports Someone calm Tyler and Smith down please!!!
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James Beckley
(@mrjimbecks) reported
from
Sutton at Hone, England
Hi @SkyHelpTeam can you give me a number to call for broadband issues please - the help on the website is slowly driving me insane. Thanks!
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Jems
(@81Jems) reported
from
Sutton at Hone, England
@SkyHelpTeam I’ve been so patient with the crap WiFi I’ve been getting over the last few months but I’ve had enough now and you can’t even speak to anybody to sort it 😤 #sky #skybroadband #skyuk
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Gaëlle Coyle
(@GaelleRTW) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam trying to book an engineer visit, online booking not working... now on hold on the phone for 20 minutes. Appalling customer service. Not had access to Sky HD channels for months now. No resolution in sight as can't get to speak to anyone.
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James Beckley
(@mrjimbecks) reported
from
Sutton at Hone, England
Hello @SkyHelpTeam you don’t seem to be answering my tweets? My broadband is incredibly slow, the website is telling me to contact someone to resolve, when I call it just tries to send me to the website? Please can you help?!!
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Phil Lines ⚒
(@PhilLines13) reported
from
Sutton at Hone, England
@gogcook @SkySports People likely don’t read my pointless tweets. To be fair. And I wasn’t the first to mention his name. Ironically. Never mind. All in a days work and well done to both guys. The Twitter saddos can just do something else. Have a nice weekend 👌🏼
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Volumiser_AFC
(@Volumiser_AFC) reported
from
Sutton at Hone, England
Don't get stressed by @SkySports pundits and their bias. Just drink their tears with a smile on your face. Bit disappointing that @9smudge can't help but put the boot into the club that made him, but some ex pros are like that. We savour their bitterness and move on.
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susan nelson
(@SusanSwanny) reported
from
Chart Sutton, England
@SkyHelpTeam we have had no internet for over 8 hours and trying to find information on the problem impossible on your website it would be nice if someone would give updates my husband left his mobile number for text updates but nothing not impressed!
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Leyton Wylde
(@Wildster180774) reported
from
Crayford, England
@SkyHelpTeam help needed, I'm having constant AV sync issues with new sky uhd box. I've tried everything, box settings,TV settings, soundbar settings. Old box was fine. I'm experiencing frequent micro audio drop outs too, even when playing on TV speakers.
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James Beckley
(@mrjimbecks) reported
from
Sutton at Hone, England
@sparkloaf26 @SkyHelpTeam Apparently means an issue from the outside into our hub.
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pete
(@shade1964) reported
from
Ditton, England
@SkySports @England Yes too slow and simply not good enough but unfortunately neither is Gareth Southgate !!!
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Lloyd EC
(@DJ_Lloyd_EC) reported
from
Crayford, England
@SkyUK New customer just moved into our new home. £96 a month for sky, definitely not paying that👎🏼👎🏼
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Phil Lines ⚒
(@PhilLines13) reported
from
Sutton at Hone, England
@Qwesii_Chiichy @SkySports I didn’t say that?! The ball is out. By a LONG way .. Simple. That my issue. Not the standard mediocre defending. Thanks
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Nina Dannielle Kells
(@cluedokells) reported
from
Crayford, England
@SkyHelpTeam is there a problem with sky mobile as I can’t make any calls, neither can my sister
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Conor Butcher
(@CJButch94) reported
from
Sutton at Hone, England
@DrmicKing @SkyBetChamp @SkySports It's literally the worst streaming service I've ever used for sport
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David Baystead
(@BaysteadD) reported
from
Sutton at Hone, England
@SkySportsPL @SkySports Hit the underside of his elbow,not above his shoulder,not an unnatural position given the circumstances. The law sucks #FULLIV
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Adam Kirkland
(@ADAMKIRKLANDQX) reported
from
Maidstone, England
@SkyHelpTeam worst internet I’ve ever had!! Cannot even play online, Mini Box not working properly even with a booster!!! Sort it out!!!! Over £70 a month for this awful service!!!!!!!! #Cancelmybroadband
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Stu Middleton
(@Stu_Middleton) reported
from
Bexleyheath, England
Did Martin Tyler just say "Rubbing ****"? Sorry, my bad Robin Koach #chelsealeeds #SkySports
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Adam M
(@marsh412) reported
@SkyHelpTeam issues connecting to Internet in Grantham, finds the WiFi network but no Internet. Frustrating....
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Chris Jeffrey
(@Puntoboy) reported
@SkyHelpTeam I was really looking forward to sitting down and watch #TLOU in #UHD tonight however it’s not available. This seems to happen time and time again. Maybe I should cancel Sky and sign up for @hbomax
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Samantha Odey
(@samantha_odey) reported
@SkyHelpTeam Was wondering if u can help? So I placed an order for 2 phone this morning signed the both credit agreements the upfront cost was taken but then received email to say mail to say it 2as cancelled then had another to say they'll be In touch when things are up and running?
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Lord Mooney 🐟🐟🐟
(@moonaldoodaldoo) reported
@SkyUK do sky managers actually exist? I've been waiting for a call back for over 2 weeks now and still nothing. Come on in the 6 years I've been with you it's been great and now... Absolutely terrible. I have a complaint reference just incase anybody is actually working
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Toby Williams
(@TWilliamsgx02) reported
@SkyHelpTeam That doesn’t help the fact it wasn’t ready last night though does it? It aired yesterday morning, you had all day and it still wasn’t there. I now haven’t seen it and have to spend the day avoiding all the spoilers…. Not good enough
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What, this old thing?
(@the_stuart_reid) reported
@SkyHelpTeam Cool that you've replied but how about pre-empting these issues and mentioning them on social media? Like a lot of people I've seen online, I spent a silly amount of time rebooting my Sky Q box because I thought that was the problem.
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Zoinks McJinkies
(@ZoinksMcJinkies) reported
Changed to @SkyUK Broadband Fibre yesterday. A few hours after being fitted it went off and they won't get anyone out to fix it until wednesday. It hasn't even been 24 hours and we're without service.
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Gerard
(@gerardmc66) reported
@SkyHelpTeam I've Sky Q but can't get discovery plus free as I don't have a market place on my sky it only says browse shop. Can you help.
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Beena
(@Beena22) reported
@SkyHelpTeam Why are you charging me a £10 setup cost to renew my contract when it is an automated process that I have to initiate? I’ve been a customer for 20+yrs and my contract is the same.
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confused human.
(@kenyasterlingg) reported
@SkyUK really disappointed with your service. I’ve moved into my property and been waiting two weeks for my broadband to properly get work done. An engineer was supposed to be sent out with activation and somebody cancelled it so now my work is still on pause. I’m not impressed