Sky Outage Report in West Malling, Kent, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near West Malling, Kent, England
The most recent Sky outage reports came from the following cities: Rochester, Chatham, Tonbridge, Maidstone, Royal Tunbridge Wells, Gravesend, Gillingham, Dartford, West Malling, Sevenoaks, Longfield and Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
 Rochester |
TV | |
| Chatham |
Total Blackout | |
| Tonbridge |
TV | |
| Maidstone |
TV | |
| Maidstone |
Total Blackout | |
| Rochester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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dukeofdench
(@dukeofdench) reported
from
Rochester, England
Loving #AmazonPrimeVideo coverage of the premier league paid an stupid amount to @SkyUK for the past 20 years of increasingly less content
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Jon Cook
(@JONCOOK1979) reported
from
Crockenhill, England
@SkyUK dreadful service from you. Ordered a home move from you on the 19th Dec, booked to come out on the 17th Jan, turns up & says it’s a two man job and will have to be rebooked, we now have to wait till 30th Jan. No TV and yet we still have to pay!
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efe ****
(@justefe2) reported
from
Sutton at Hone, England
SHOUTOUT TO @LQcontactus & @SkyUK @SkyHelpTeam can any of you assist in making sure I get a good signal to my SkyQ box because it’s glitching and no one is taking responsibility for fixing the communal dish/aerial. I would love for this to be resolved! #skyq #communaldish #lq
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Kelly 🐰
(@Kelly_QPR) reported
from
Rochester, England
Still baffled why @SkySports chose #SWAQPR. They literally just said it themselves, we're not going up or down. I don't know if I can take the embarrassment. #QPR
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ANN TUOHY
(@anntuohy22) reported
from
Sutton at Hone, England
@SkyHelpTeam @SkyUK very disappointed with the PM conversation. No resolution. No customer care. Pointless conversation.
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Jessica
(@Missjessicakx) reported
from
Sutton at Hone, England
@SkyHelpTeam I’ve been lied to by 3 advisors, promised things and they’ve not happened! Absolutely appalled with the service I’ve received! Now having to waste more time out of my day to sort this out AGAIN
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efe ****
(@justefe2) reported
from
Sutton at Hone, England
SHOUTOUT TO @LQHomesMatter & @SkyUK @SkyHelpTeam can any of you assist in making sure I get a good signal to my SkyQ box because it’s glitching and no one is taking responsibility for fixing the communal dish/aerial. I would love for this to be resolved! #skyq #communaldish #lq
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Sineal Cots 💕
(@SinealC) reported
from
Royal Tunbridge Wells, England
@craigrodgers @SkyUK Sky are the worst! My internet goes down EVERY day and they’ve upped our payments by like £35 a month for some reason!
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Michael McBrearty
(@mickmvm) reported
from
Crayford, England
@skyuk Sky bad service,ordered Q box 18 Dec,delivery 16 Feb,8-5 ,waited all day,4.35,2 engineers arrived not interested installing late Sunday,every excuse not to install, phoned 19th Feb said would make new date, no one call back for install to-date. Total rubbish.
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Johanna
(@smileyblonde43) reported
from
Tonbridge, England
@SkyHelpTeam need to speak to someone about cancelling our contract as we are moving out our house at the end of the month. Won’t let me email you, expert chat is closed and when I called it says the wait time is 45minutes. Need to cancel ASAP to meet the 31days notice.
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
@SkyHelpTeam broadband down in SM6
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gary cairns
(@cairnsy28) reported
from
Rochester, England
@GNev2 @alanshearer @WayneRooney @themichaelowen @piresrobert7 @TheBerbatov @SkySports As long as at some point in the episode you ask stevie g if the worst moment in his career was when he slipped over and give demba the ball I'll be happy tv gold
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Charlie Woodgate 父
(@c_woodgate93) reported
from
Stone, England
I was (and kinda still am) fully on board with the @primevideosport thing they’ve got going on however I’ve now discovered the downside... unfortunately the @SkyUK WiFi connection speeds/strength in my area are so atrociously bad that they make it so jittery it’s barely watchable
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Jack Wilkinson
(@jack_wilk) reported
from
Vigo Village, England
@SkyHelpTeam have pm you on here FB and the online message service 2.5 hours later no reply. It is a simple question I have.
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Sam Suri
(@Sam_Suri26) reported
from
Sutton at Hone, England
@SkyUK absolutely shocking - 10 years+ subscription and you can only send an engineer after 17th Jan 2020 and you talked my wife down - #shocking #disgrace
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Dan Marsden
(@majorcowpie) reported
from
Gravesend, England
@SkyHelpTeam my broadband has dropped and my kids arrive for Xmas tomorrow - help!!!
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dukeofdench
(@dukeofdench) reported
from
Rochester, England
Anothe point greedy @SkyUK @SkySportsPL won’t let me stream my sky sports to my Apple TV @primevideosport let me no problem for 7.99 #BURMCI
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Tony L
(@TBone1170) reported
from
Sutton at Hone, England
@SkyHelpTeam hi, my line seems down. I've re booted the router numerous time, getting a yellow light, rather than green and admin screen shows no connection. Is SM25HY down
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ANN TUOHY
(@anntuohy22) reported
from
Sutton at Hone, England
@SkyUK shame on you. Poor customer service. Having to cancel to get heard. Broken box but want to charge for multi room until an engineer comes 10th March. Unacceptable timeframe without second box #FirstWorldProblem.
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Tony L
(@TBone1170) reported
from
Sutton at Hone, England
@SkyHelpTeam @paulao81 Paula. Your testing your mobile phones wifi speed (looks like u posted the image from a phone). to test the real speed, u need a pc and a network lead to the sky router. Only then can you check the correct download speed. U need to test via wires
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Rick Sacrop. 🇬🇧 🏴🥋🎸🎹 🏉🇺🇦
(@RickSacrop) reported
@SkyHelpTeam High sky team. How do I cancel my contract?
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Jacqueline Shaw
(@x_Jables_x) reported
@SkyHelpTeam It says no known issues but clearly there is as its not been working for 4 days now. And there are 2 orange lights on the router
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Leanne
(@ellwood_leanne) reported
@SkyHelpTeam I understand that these outages can occur however as each day passes it is costing us in mobile data, loss of time for work as well as paying for a service we are not receiving. Whilst I appreciate you may not be able to help surely you must be able to advise who we can contact?
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Tash D
(@tash___d) reported
@SkyHelpTeam @marciabigg I tweeted about this and deleted it due to the lack of response. I have had this issue since Monday and I the TV guide function doesn’t work.
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Tash D
(@tash___d) reported
@SkyHelpTeam The status part of the settings menu has an ‘x’ next to the satellite signal. I’ve restarted the box and it is now alternating between ‘no satellite signal’ and the blue screen and actual picture. I’ll book an engineer.
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Chris Boothman
(@boothman_chris) reported
@SkyHelpTeam how come now I change internet provider everything else works better apart from the sky q boxes? Connections drop, I have to reinput the password twice a day, sky q boxes lose connection. NOTHING else has this problem apart from your equipment. 🤔
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Izzy_Rascal2020
(@Izzy_Rascal2020) reported
@SkyUK I’ve been a Sky customer for 21 years now, and the level of customer care and service I’ve received the past week, is far from anything “VIP” related as my years of loyalty should suggest. 1/19
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Jacqueline Shaw
(@x_Jables_x) reported
@SkyHelpTeam It's the Internet and voice that are Amber. And how can I send you a picture of it with no Internet. Even my sky mobile data doesn't work. Like I said I've gone to someone else's house to contact you.
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Chris Sherrington
(@csherrc) reported
@SkyHelpTeam any update with outage in M38 area. Has the engineers fixed it
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David Jones
(@dayv_j) reported
@SkyUK And you have to watch in silence otherwise the tv thinks you are talking to it and your program stops ! If your broadband isn’t the best you are in for a bad ride - stick to sky Q