Sky Outage Report in West Malling, Kent, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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Wi-fi (15%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near West Malling, Kent, England
The most recent Sky outage reports came from the following cities: Sevenoaks, Maidstone, Chatham, Gravesend, Rochester, Dartford, Tilbury, Royal Tunbridge Wells, Gillingham, Tonbridge, Kent and Swanley.
| City | Problem Type | Report Time |
|---|---|---|
 Sevenoaks |
Internet | |
| Maidstone |
Total Blackout | |
| Maidstone |
Internet | |
| Chatham |
TV | |
| Gravesend |
Internet | |
| Rochester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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Mason
(@Joe_Mason_1986) reported
from
Bexleyheath, England
@SkyUK why is my Sky Box Office not working? It’s just a black screen, won’t let me order or record
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Eric Harris
(@eric_w_harris) reported
from
Royal Tunbridge Wells, England
Please offer other broadcasting options for @F1. Crofty and @SkySports are awful.
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Tcalamity
(@Tcalamity1) reported
from
Tonbridge, England
@SkyHelpTeam I need my Internet connection as I home educate and have done this for 5years but my connection is so intermittent or goes off for hours. My adult daughter works from home tutoring students and again she ends up losing money because of out broadband service from Sky
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Tcalamity
(@Tcalamity1) reported
from
Tonbridge, England
@SkyHelpTeam as usual my Internet is not working. This has been going off 2 to 4 times a day since the big issue in September. No, it's not my broadband, its affecting loads of people across the country. It's a disgusting service considering I've been a customer for over 22 yrs
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Gavin Stapleton
(@GavinStapleto) reported
from
Royal Tunbridge Wells, England
@skysports I read Dermot Gallaghers #refwatch report re the Martinelli red. The first incident occurred prior to the ball being in play and the player tried but failed to stop a quick throw in. If he had succeeded then it should be a card but an advantage remained so no yellow
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Lexi ☮️✌🏼🌍💚🌻🕉🎵⚽️
(@LexiJane_x) reported
from
Eynsford, England
@SkyHelpTeam @skytv please can you help. My sky+ box hasn’t updated the time to GMT. I’ve already rebooted it but that hasn’t helped. Thanks
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Nikki Rolfe
(@nikkirolfe) reported
from
Rochester, England
@SkyHelpTeam Hi, any issues reported with broadband in ME2 are of Kent please ? Had issues with dropping out constantly for the last 2 days. Website service checker says no issues with service/devices or router ? Thanks
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Simon Scott
(@SDScotty74) reported
from
Leigh, England
@OpenreachHelp Tried @SkyUK Absolutely hopeless. All automated. Can only book new engineer appointments. How can I find out what's going on with repair to my supply? Not been given any case number. Only a voicemail from yesterday's engineer stating problem found. Please help.
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Marky 🇿🇼🇬🇷🇬🇧🇪🇺🏳️🌈
(@puzzledzimbo) reported
from
Maidstone, England
Dear @SkyUK I don't want to get a whole new TV, that's simply wasteful. Just give us the simple option of having your product without needing a dish so I can benefit from your service in my block of flats. #MadeOfMagic
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Tcalamity
(@Tcalamity1) reported
from
Tonbridge, England
@SkyHelpTeam also I'd like to add my set up hasn't changed and there's no issues here. If there was it would be constantly off. I am also aware, that it's not just me but it's hundreds of sky customers affected by this daily.
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Hannah Lou✨
(@hannie_lou) reported
from
Tonbridge, England
@SkyUK how do I get a new remote control? Our one no longer works & it’s making it really frustrating to watch any programmes. As a loyal customer of nearly 20 years can we get a replacement sent out please?
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Simon Scott
(@SDScotty74) reported
from
Leigh, England
Morning @SkyHelpTeam can you give me an update on repair of my landline and broadband supply. @OpenreachHelp engineer came yesterday and located problem underground on road outside. I have been given no case number or other contact details. Thank you.
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Gaëlle Coyle
(@GaelleRTW) reported
from
Royal Tunbridge Wells, England
Anyone else having major broadband issues in TN4? @SkyHelpTeam
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
@SkyHelpTeam do you have issues in sm6 with broadband
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Tcalamity
(@Tcalamity1) reported
from
Tonbridge, England
@SkyHelpTeam I don't contact you often but we have been putting up with a terrible internet service for over a year now and ive been with sky over 21 years. I'm quite easy going but this is beyond the joke.
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Charlie Worwood
(@charlesworwood) reported
from
Royal Tunbridge Wells, England
@SkySports He’s due a **** up!
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Lisa Stock
(@Lisa66Stock) reported
from
Bexleyheath, England
@JBooLJRB @SkyHelpTeam Yep mine since 10am. Says problem at exchange
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Ray
(@bonzoRay) reported
from
Cliffe and Cliffe Woods, England
Match day ⚒ but won’t be turning @SkySports on till 2pm,can’t stand having United v Liverpool crammed down our throats for an hour before our game starts
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Tcalamity
(@Tcalamity1) reported
from
Tonbridge, England
@SkyHelpTeam to continue. My daughter is losing her income because the Internet is so terrible. So far today, it's gone off 6 times at 5 to 10 minutes a time. This is rubbish!! It happens daily and probably will be about 30 times by tonight!
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Tcalamity
(@Tcalamity1) reported
from
Tonbridge, England
@SkyHelpTeam the service needs much improvement including ways to contact you. My service drops out a great deal daily. I'd hate to count how many times axweek this is. I'm wondering if you will compensate us for my daughter not being able to tutor her students.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Tcalamity
(@Tcalamity1) reported
from
Tonbridge, England
@SkyHelpTeam also I'd like to add my set up hasn't changed and there's no issues here. If there was it would be constantly off. I am also aware, that it's not just me but it's hundreds of sky customers affected by this daily.
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Raman Singh
(@RSinghG1) reported
@SkyHelpTeam We ordered broadband and sky tv back in November. Your customer service has been atrocious. It’s now January and I have an update to say broadband will be installed on 4th January? Is 5 months an acceptable lead time for broadband installation?
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Justin 🏴
(@JustinSomers7) reported
@zulugreg @BenRansomSky @SkySports Gonna be a nightmare ain’t it, need signings bad #BSHLOUT
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Sarah Vine
(@WestminsterWAG) reported
Why is it that utility companies have no telephone customer service any more? Specifically, @ecotricity, who have pages of prattle about their green credentials, but god help you if you have a billing issue. But also @thameswater and, of course, the perennially elusive @SkyUK
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Raman Singh
(@RSinghG1) reported
@SkyHelpTeam We ordered broadband and sky tv back in November. Your customer service has been atrocious. It’s now January and I have an update to say broadband will be installed on 4th January? 5 months!
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David Jamieson
(@DJ_Butthead) reported
@SkyHelpTeam Hi I have sky go on my PS4 and for the last few days I have been unable to access it. All I get is We are having problems contacting sky. Please try again later. ? Do you have any suggestions? Tried reinstalling to no success
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dissyteabag
(@dissy_teabag) reported
@JamiefSquires @SkySports He’s done nothing SAID NOTHING the rules were broken millions watched it the fans not Judy hid but of the sport have pushed and pushed for some sort of action taken to make sure this can’t happen again. He’s got more class then all them put together
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slatts
(@slatts1975) reported
@SkyHelpTeam Then why do we have to phone you. You obviously have our number to send the text and always say you’ll call us back (never do) so why can’t you call us to discuss it instead of us always chasing you. Customer service is nothing short of shite to be honest
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Raman Singh
(@RSinghG1) reported
@SkyHelpTeam - thanks for the unhelpful signposting to your help forum online. The forum is equally as unhelpful as the customer service after waiting over an hour to get through to someone on the phone. Can you explain why it takes 5 months to get broadband?
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Paulina Joyce
(@rvchyna) reported
Can you fix your AFCON coverage right now or refund me my money @SkyHelpTeam