Sky Outage Report in West Malling, Kent, England

Problems in the last 24 hours in West Malling, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (46%)
• TV (31%)
• Wi-fi (13%)
• Total Blackout (6%)
• Phone (3%)
• E-mail (2%)

Live Outage Map Near West Malling, England

The most recent Sky outage reports came from the following cities: Sevenoaks, Gillingham, Dartford, Maidstone, Gravesend, Chatham, Coldblow, Bexleyheath, Royal Tunbridge Wells, Rochester, Tonbridge, and West Malling.

City	Problem Type	Report Time
Sevenoaks	Internet	1 hour ago
Gillingham	TV	18 hours ago
Gillingham	Total Blackout	2 days ago
Gillingham	Total Blackout	6 days ago
Dartford	Wi-fi	7 days ago
Maidstone	E-mail	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

• 
  Danny Flexen (@DannyFlexen) reported 8 minutes ago from Snodland, England

  @PaulDav06482018 @SkySports @Tesco I understand others aren't providing a compromised service, but if they can afford to offer some respite to the most vulnerable during this unprecedented time, they could.

• 
  Tony L (@TBone1170) reported 8 minutes ago from Sutton at Hone, England

  @SkyHelpTeam @paulao81 Paula. Your testing your mobile phones wifi speed (looks like u posted the image from a phone). to test the real speed, u need a pc and a network lead to the sky router. Only then can you check the correct download speed. U need to test via wires

• 
  Johanna (@smileyblonde43) reported 9 minutes ago from Tonbridge, England

  @SkyHelpTeam need to speak to someone about cancelling our contract as we are moving out our house at the end of the month. Won’t let me email you, expert chat is closed and when I called it says the wait time is 45minutes. Need to cancel ASAP to meet the 31days notice.

• 
  Alexandra Fitzgerald (@AlexandraAnneMU) reported 11 minutes ago from Gillingham, England

  @SkyHelpTeam I’ve been trying to pause my Sky Sports since yesterday morning at 7am. I cannot get it to work online and you tell us not to call you. Meanwhile I’m still paying for a service we can’t use! I’m always stuck in a queue for your customer services

• 
  Ray (@bonzoRay) reported 16 minutes ago from Cliffe and Cliffe Woods, England

  @SkyUK @SkySports Instead of making people ring through to cancel their sports subscription,why not follow the lead of Neville and Abramovich and automatically cancel sky sports subscriptions until football is up and running again,not a lot to ask in these troubled times,cheers

• 
  efe **** (@justefe2) reported 27 minutes ago from Sutton at Hone, England

  SHOUTOUT TO @LQcontactus & @SkyUK @SkyHelpTeam can any of you assist in making sure I get a good signal to my SkyQ box because it’s glitching and no one is taking responsibility for fixing the communal dish/aerial. I would love for this to be resolved! #skyq #communaldish #lq

• 
  Adam (@adamhollman) reported 28 minutes ago from Marden, England

  I wonder if football players and clubs will realise that if they don’t reduce their wages and help club staff or those in need around them they’ll have no fans when it returns. @ChelseaFC @ManUtd @ManCity @LFC @SpursOfficial @LCFC @Arsenal @SkySportsPL @SkySports @BBCSport

• 
  Richard Lines (@RichLines) reported 29 minutes ago from Sutton at Hone, England

  @DCMS @Ofcom what's being done about sky keeping u on hold for over an hour to cancel @SkySports subscriptions. @sky should be made to allow u to give your notice online,not hope u will hang up before they answer.Or as good will gesture,suspend payments for service not providing

• 
  ☆ moo ☆ (@mandy_moooouk) reported 29 minutes ago from Rochester, England

  @SkyUK @GreysABC when will greys be back in the UK. I need my fix!!

• 
  Nina Dannielle Kells (@cluedokells) reported 34 minutes ago from Crayford, England

  @SkyUK I need to upgrade my internet as I’m working from home and it’s too slow with a full household. Tried to phone but you told me to go online but I can’t find the correct package

• 
  Oz 🗡🔴⚪️ (@pauloz1806) reported 34 minutes ago from Hartley, England

  @NadstarNew2020 @Jbaxter_17 @SkySports @MattSouthall84 You need to crawl back down from Southall’s arse you pathetic hanger on!! It’s embarrassing man... 😬

• 
  Dom 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DomGFCBallard) reported 34 minutes ago from Rochester, England

  Sick. Payed £30 for Rotherham train tickets all for the game to be moved to the Sunday due to SkySports, paging £50 odd to get the train in the Sunday and now the game ain’t even happening. Shit **** virus, **** off

• 
  pete (@shade1964) reported 34 minutes ago from Ditton, England

  @SkySports will subscribers be getting a discount on the sports as you are not showing any at the moment it’s not going to go down well if you profit from this terrible situation after all we are paying you for a service which you are unable to provide

• 
  Andrew Erskine (@erskineandrew) reported 37 minutes ago from Sevenoaks, England

  For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.

• 
  Michael McBrearty (@mickmvm) reported 41 minutes ago from Crayford, England

  @skyuk Sky bad service,ordered Q box 18 Dec,delivery 16 Feb,8-5 ,waited all day,4.35,2 engineers arrived not interested installing late Sunday,every excuse not to install, phoned 19th Feb said would make new date, no one call back for install to-date. Total rubbish.

• 
  Shakira Martin (@ShakiraSweet1) reported 42 minutes ago from Bexleyheath, England

  @SkyUK why is my sky not working all of a sudden. It keeps saying no satellite signal. This really isn't the day or time for my sky to stop working. Seriously this isn't the time to not have access to TV! Can someone assist asap please! This is messing up my plans

• 
  Marie Chapman (@kentishmaz) reported 48 minutes ago from Maidstone, England

  Bit sad that @SkyUK are putting prices up now and not just by a little bit, after 10 years with them. Along with the worry of not working for a few weeks 😳

• 
  DrHilly (@DrHilly) reported 52 minutes ago from Otford, England

  Asking Kris Boyd if Morelos is fat 😂😂😂😂 comically poor coverage from @SkySports all day.

• 
  john flood (@johnbarbiebutt) reported 54 minutes ago from Stone, England

  @SkyHelpTeam hi are you having broadband issues in SE9. Wi-fi completely gone and after re booting still not connecting!

• 
  efe **** (@justefe2) reported 54 minutes ago from Sutton at Hone, England

  SHOUTOUT TO @LQHomesMatter & @SkyUK @SkyHelpTeam can any of you assist in making sure I get a good signal to my SkyQ box because it’s glitching and no one is taking responsibility for fixing the communal dish/aerial. I would love for this to be resolved! #skyq #communaldish #lq

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  martylfc (@martylfc82) reported 5 minutes ago

  @SkySports Sky don't help by having over 30 channels that are 90% committed to showing program about Hitler & Third Reich

• 
  Right Handed Septre (@RSeptre) reported 6 minutes ago

  @SkyHelpTeam I'm confused as they were working fine until yesterday. No signal for last four weeks with scaffolding

• 
  Josh Briant (@jabriant16) reported 7 minutes ago

  @SkyHelpTeam Ahhh. I see you gave me the BS on the phone about sorting it. Internet really not working at all. Why message and say the line is fixed when it hasn’t been???

• 
  Vikki -Bikbee (@bikbee) reported 10 minutes ago

  Hi anyone having problems with their Sky Broadband and phone in Blacon / Chester over the past two days ? @ShitChester @SkyUK

• 
  GoondalfTheRed (@tomARSE87) reported 10 minutes ago

  @SZ_AFC @NeillyC999 @SkySports y U aSkin HoW i TaLk bRuv? dIsCriMinAtIoN! gOt a PrObLeM?

• 
  B MC (@bmcd23) reported 10 minutes ago

  @SkyHelpTeam I would hope so. I started a live text chat today with your team and got cut off at 5.30 after the 3rd rep because her shift was ending. She started the conversation 20 minutes earlier. Brutal customer service.

• 
  xXxShadowxXx (@vicci_smith) reported 11 minutes ago

  @SkyUK why is sky internet down again two weeks ago it happened now again @SkyHelpTeam

• 
  emeles #mylifematters 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 👍 (@emelschwartz) reported 14 minutes ago

  @SkyHelpTeam Gave up....it’s yr issue now. Just upgraded b/band and pack arrived open through post. I wanted to know if anything was missing. Don’t care now. If you don’t complete the upgrade I can cancel the whole thing. I shouldn’t have to hold for 2 hrs, yes 2 hrs......like torture

• 
  Right Handed Septre (@RSeptre) reported 16 minutes ago

  @SkyHelpTeam I have lost my satillite signal as scaffolding up at house. Was getting on-demand & recorded programs now nothing as it says lost signal. Had lost signal before but still got these options.

• 
  Nothing but the Truth (@tacklinglies) reported 16 minutes ago

  @SkyUK good evening Sky - please continue to throw your support behind any boxing fight affiliated to MTK Global - the fact that a murdering ****** dealer from Dublin has/is washing his ill gotten gains through this company should have not alter your stance