Sky Outage in Gillingham, Kent, England

@SkyHelpTeam Worst service I have ever experienced! Engineer unable to install Sky Q box - this is now the 2nd visit! Why send someone out that can’t install Sky Q , Ordered this service in MARCH!!!!!! Now nearly OCTOBER and still not resolved!!! #shambles

@SkyUK Worst service I have ever experienced! Engineer unable to install Sky Q box - this is now the 2nd visit! Why send someone out that can’t install Sky Q , Ordered this service in MARCH!!!!!! Now nearly OCTOBER and still not resolved!!! #shambles

@MrCSearle @SkySportsPL @SkySports @masonmount_10 @Carra23 @GNev2 I know, i said that, but in reality there is no advantage, the law is shit, not just today.

@SkySportsPL @SkySports The Law needs to change, how ******** can they say @masonmount_10 had an advantage from 3 inches of his foot, #VAR follows the law, but the law is shit!! @Carra23 @GNev2

Watching #Ashes on @SkySports and there’s an awful buzzing from drones or something sort it out Sky!!!!!!

@virginmedia @SkyUK make me an offer. Your service has to be better than this

@SkyUK ..... seriously crap service...... I’ve had to reset my router 9 times today and reactive a minibox 12! Sort it out!!! #whatamipayingfor #shitservice #skyinternet #constantconnectivityissues

@TalkTalk Nope switched to @SkyUK who can provide a great service instead of your company who can’t leaving a elderly pensioner the way your company did is a disgrace

@SkyUK brilliant customer service from one of your advisor Amil this evening couldn’t be any more helpful gave us great deal including phone broadband and full tv package bye bye terrible customer service @TalkTalk hello great customer service at @SkyUK

@SkyHelpTeam I haven't been able to access my emails for 3 days. I tried to reset my password but it won't let me and tells me to call the help number. When I call the message says ur answering calls in an hour. Ridiculous, I just need access to emails urgently.

Great to see the fantastic service from Sky customer complaints team.. no reply to an email sent by them on the 29/7 asking me to contact them regarding complaint #dontbeliveinbetterservice @SkyUK

@SkyUK terrible service from your complaint team ref 1232855146 just had an email to say it’s been resolved.I don’t think so,far from it. New iphone @AppleSupport delivered faulty and a two week wait to get a new one #dontbelieveinbetter #shouldhavestuckwithEE

Anyone else's @SkyUK @sky Internet not working. Piss take now wish they fixed things as fast as they demand payments. #Clowns

@SkyKaveh literally one of the worst reporters ever! Amazed at how you’ve kept your job at @SkySports Oh yes wait. By using real ITK accounts while your just a fraud

@virginmedia our wifi drips out anything between 4 and 8 times a day. The app always says there are no issues. Getting pretty sick of it now. Looks like going back to @SkyUK is the only way.

@brizzbrownbaby @SkyUK IIRC when the prices go up you have a set time in which you can cancel...got to be the bill payer though.

@SkyUK pay £160 a month and it loses signal with a bit of rain! Time to change to virgin

@suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.

@grandetoro1949 @SkyFootball @SkySports It's the Swiss one I'm commenting on, player get a half bump and trips himself up - never a penalty

Can’t believe i’ve watched 40 hours (4 seasons) of Game of Thrones just for @SkyUK to put all of the seasons in sky store except season 8 charging £23.99 per season. My mum being a loyal customer for 11 years rings up to complain and has no resolution proposed whatsoever 😃

@SkyUK Unless you are a long standing customer that pays over £100 per month, and the box is crap 🤬

@SkySports 1 down 3 to go for @premierleague to take over European Football

@SkyHelpTeam I missed around 5 or so minutes of the race. However this isn't the first time my sky q silver box has done this and have asked Sky before if there are any software updates due or issues that have been acknowledged

@SkySports this is for Jeff Sterling! Why do you never mention CHarlton Athletic. They are on same points as Sunderland. This station is so biased.

@SkyHelpTeam why can’t you publish a telephone number that is actually easy to find on your website. Had broadband issues at home for three days but because I can’t use the internet I need to speak on Thor phone

@Lisbonblade @SkyUK Press the red button and scroll down to the match that you want to watch

@SkyUK absolute joke, been with Sky 30+ years, trying to adjust my viewing package or cancel, just being pushed from pillar to post. Will cancel my direct debit.

So I come home thinking I can watch our match on the @SkySports @SkyHelpTeam red button but it appears that they were talking crap when they said that every championship game in midweek willl be shown 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

@_masterdebaters @SkyUK Incredible service that. Totally worth it.

@SkyUK You have taken £28.99 instead of 18.99 out of my bank today - I had a phone call recently to discuss poor broadband service but at DID NOT st any time consent to this or agree to increased fee. I want a refund immediately please.

@SkyUK installation service is Shit... installation booked for yesterday and then called to say they couldn’t do to so it would be today at 8am... it’s 8:40am and nothing 🤬🤬

Apparently @SkySportsNews @SkySports made a new years resolution and vowed to remain impartial in their reporting and commentary. Therefore would not be biased and have their heads stuck up Liverpool's backside! Unfortunately, they broke the resolution before 1am this morning.

@skyUK what has the world come to when you censor( butcher) National Lampoon's Christmas Vacation past the 9pm watershed. #fail #movies #wtf

@1MickyHazard @MarcBenamram @TimesSport Have considered cancelling @SkySports this week. Am sick to the back teeth of this crap about our Manager. OUR Manager!!!

I really don’t understand why that vile creature @KayBurley is still employed by @SkyUK. Yet another reason for me to ditch their abysmal overpriced service.

@O2 @SkyUK Had no service all day: below not workin “We're really sorry for the issues you experienced on Sky Mobile yesterday.We're giving you a day of free unlimited UK data this Saturday 8 Dec, so you can catch up on all the things you've missed. You don't need to do a thing”

@SkyHelpTeam Asked for help before... can’t get single from the router unless you’re sitting next to it 😫

Well... naff all signal from @O2 and an equally awful signal from @SkyUK broadband... today has been a pants day for technology!

@fiveub @SkyUK Have the same problem with BT, the main road is able to get fibre but our side street off from the main road doesn't get it.

@Average_Maker @SkyHelpTeam @SkyUK @virginmedia It’s ridiculous, was with Virgin for 4 years and never had it drop once

@fiveub @SkyUK @OpenreachHelp Ouch man I bet that sucks for gaming

.. so fed up with @SkyUK literally had issues ever since it's been installed!! Now my internet is not working and got to wait another 4 days before someone can come out

@SkyUK what is up with this sky q always freezing!!! Sort it out. Absolute terrible service. 🤬

@SkyHelpTeam not impressed been on hold for over an hour sort out your customer service it’s awlful

@SkyUK @SkyHelpTeam been on hold for over an hour not impressed sort out your customer service

Just been on the phone for 50mins to broadband tech team who advised I quote ‘ the team don’t know what they are doing!’ Very unhappy customer here #sky #skybroadband @SkyUK

@SkyUK how long does it take to answer a phone sky been hanging on for over half an hour !! Terrible service

@SkyHelpTeam When I go On Demand, Netflix, watch promo, press red button, continue then says “Looks like we are having a problem with your upgrade “ error code etc

@SkyUK I’m looking for a cheaper deal on broadband and much better customer service. Just phone and broadband please feel free to PM me.

@SkyUK fed up with sky q box, just keeps turning off by itself.Yet again have to pull plug at back. Internet no better can’t get a signal half the time.Time to change to something more reliable.

@SkyHelpTeam the sky box now keeps freezing , the planner wont load at all . yet neither one of these happened before the stupid update

@SkyHelpTeam theres no option for recordings on my sky go app but i have multiscreen and im connected to the same wifi network please help

He wasn't and never will be so he should know his role and stay in his place @RPrograis @ammowilliams @EddieHearn @Benji_Billion @MatchroomBoxing #DAZN #O2 #SkySports #PrograisTaylor

@SkyHelpTeam can someone please contact me regarding my broadband. I've been with you for 5 months now and still cant get an internet service. Always having to use my mobile phone data and pay extra charge. Look forward to hearing from you asap. Imran Akhtar - 07531487081

@SkyHelpTeam still nothing from whoever is running the @SkyWitness twitter page. No updates in months. #theyneedtheirP45 they never respond to any messages. When it was called SkyLiving everyone got responded too. And helpful about upcoming shows old and new ones.

@SkyHelpTeam my internet goes down every night at the same time and I’m not the only one it’s so annoying

@SkyHelpTeam for several days few of my SkyQ recording have worked. I get so far into the episode and it stops, saying there's a connectivity issue. It's not my internet. Now it's happening with downloaded episodes as well. We've gone through the help suggestions. It did nothing.

@SkyHelpTeam 1of2: I had this issue in my last property too and I got nowhere. They just tell me the speed of my router which NEVER matches the actual performance of my devices. An advisor ended up giving me discount on my package because the issue wasn’t resolved......

@authorpaulg Never been anything new, has it @SkySports #skytvisfuckingshit

@SkyHelpTeam Yeah, do this all the time. Bored of it now. Pay over £100 a month to have to reset, rejig, and restart everything at least once a day, and no accountability from the service provider. Boring.