Sky Outage in South Benfleet, Essex, England

@SkyHelpTeam HELP PLEASE can not access my emails from my DESKTOP need help

@PlanetGridders @BenSloan0 @SkyHelpTeam Didn't know you were having WiFi issues too. I need a booster and extra homeplugs to bet signal where needed. Wish my house was as big as that makes it sound

@buttsy1972 @SkyUK @SkyHelpTeam Yep. As does a friend of mine with an LG TV. Also have problem when the sky box doesn't come up on screen if use sky remote. Need to use LG remote first

@SkyHelpTeam having a technical problem than means no UHD again. Always seems to happen during a big game. What's the fix again and how do I get compensated?

@SkyUK finally, after 14 weeks and 4 “engineer” visits I have a fully functioning Sky TV system. Still waiting for “promised” callbacks from managers. What terrible customer service. #skydontcare

@SkyHelpTeam we would appreciate some help as we are paying for a sky mini box and it constantly drops connection with the main box

Are home engineer visits avaliable yet @SkyHelpTeam? Still having sound drop out issues

@SkyHelpTeam I work from home and have no Internet pls help!!!

@SkyHelpTeam I’ve tried and and When logged in just says ineligible? Gold customer with yourselves so not sure why not showing any add ons

@SkyUK absoloutly disgusting service. Previous customer explained all i needed was to be reconnected. My phone line is a mess wires hanging out my wall with a socket half broken no broadband no phone and no TV AN JUST BEEN LEFT WTF!

@PlanetGridders @SkyHelpTeam I'll back him up on that one. Over 2 hours on the phone with Sky yesterday. Had to pay extra for broadband boost to seemingly fix the problem which feels a bit wrong...

@suziqvk @SkyUK Uh oh that sucks 😪

@SkyHelpTeam yet again your service has gone down I’ve just upgraded & can’t use my wifi at all for work. What are you going to do about this

My bt sport keeps momentarily blurring /freezing and losing sound @SkyHelpTeam Although I've lost sound for 20 months and still no resolution

So how come you can change t&cs half way through a fixed term but I can't @SkyHelpTeam? Not great when my Internet service has become woeful

@rushymanondrums @SkySports Aside of your strange and inaccurate breakdown of the games events, West Ham Utd won ugly last night. Something teams pushing for European football have to do and something Bielsa’s Leeds will never do as they are far too naive. Running around like maniacs isn’t always effective

Dear @SkyHelpTeam you only have to do a little bit of looking around the web to find people all over the country pulling their hair out and living in connectivity hell and yet you always put up that link to ‘have you tried doing this’, my god a bit of honesty might help ...

@SkyUK @SkyHelpTeam our broadband is down in Strood, Medway. Online teaching and lessons from home. Need it back up ASAP please!

Who else thinks that @SkyUK are using Covid as an excuse to not talk to people and allow customer service to get even worse?

Absolute joke scorecards Barrett v Martinez, win by 7 rounds? Never. Embarassing, who manages this shambles. @SkySports @MatchroomBoxing

@SkyHelpTeam Hi, is the sky go for ps4 still not working? Cant watch sky sports on my ps4 at the moment

@BeckyEverson @SkyUK @virginmedia Don’t get overexcited. It’s just as bad. Poor customer service also.

@SkyHelpTeam I changed my package to sky signature 2 days ago and still can’t access any of the on demand box sets. I’ve restarted the box etc and it says I need to upgrade the package. I thought I already had? Please help 🙏🏼

@SkyHelpTeam Absolutely rubbish still slow or no Internet connection even though its says good! cant talk to sky but luckily still paying a fortune for it!

@virginmedia please help me get your super broadband. I’ve been with @SkyUK for last three years and can not watch any film without constant loss of connection. They could provide a signal booster to stop this but they won’t. No customer care whatsoever.

@BeckyEverson @SkyUK @virginmedia I finally got rid of Virgin. The worst package I’ve ever had 🙏

@SkyHelpTeam Got a new Q box& connected properly but only got 2 green lights. says, there is no internet connection. Both on phone&on laptop.Sent an online help link. Carried out test & say's it can't find my hub. Got to end & it didn't show the helpline number. Internet light is not lit up.

@BeckyEverson @SkyUK @virginmedia Hope your experience is better than mine - patchy broadband and appalling customer service

@BeckyEverson @SkyUK @virginmedia Oh dear. The innocence of a new Virgin customer. Hope it never goes wrong an they end up sending you down the rabbit hole that is their trouble shooting software.

@BeckyEverson @SkyUK @virginmedia Virgin are terrible.