Sky Outage Report in Rayleigh, Essex, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Rayleigh, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at Sky
Sky is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Rayleigh, Essex, England
The most recent Sky outage reports came from the following cities: Southend-on-Sea, Wickford, Gravesend, Basildon, Rayleigh, South Benfleet, Rochford, Billericay, Maldon and Leigh-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| TV | ||
| TV | ||
| TV | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK 6 different people who all transferred me to others who couldn’t or wouldn’t help. Sky personnel lie to customers
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK the advice from SKY “help” is “call sky complaints” ... why don’t SKY complaints call me as they said they would???
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Terry
(@tgloughnane) reported
from
Gravesend, England
Who else thinks that @SkyUK are using Covid as an excuse to not talk to people and allow customer service to get even worse?
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK wow! I complained to SKY. I’ve had 3 different people email me. The last one suggested I use my sky box to help. That’ll be the SKY box that wasn’t installed today? The incompetence and lack of care is astounding.
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Laura
(@laurajjcook) reported
from
Thundersley, England
@handzia @SkyHelpTeam Their website is now down too!
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK wow! I write a letter adressing some issues and SKY wrote back. Standard letter, thanks for contact. Nothing. Not one issue addressed. Could this company be any worse?
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Stephen Turner
(@archaeologyuk1) reported
from
Rayleigh, England
@SkyHelpTeam broad band has gone down again, been hanging on the phone for ages. Is this affecting SS6 area or just me?
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK @SkyHelpTeam Sky help team don’t help. They just send you apologies and leave you to it. #poorservice
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Laura
(@laurajjcook) reported
from
Thundersley, England
@JellyNation1 @SkyHelpTeam Yes I have never had issue either until past two weeks. It is the not being believed when you call to say it isn’t working that is frustrating. I am not an internet expert but I know it not my Christmas tree causing speed to drop so dramatically!
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Richard Tomlin
(@RichardTomlin) reported
from
Cliffe and Cliffe Woods, England
@SkyHelpTeam Are you aware of any reported network issues in ME3 area. Broadband is very sluggish and slow
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Laura
(@laurajjcook) reported
from
Thundersley, England
@SkyHelpTeam Frustrating to have phoned twice in past week to be told internet drop outs were result of poorly placed router (same place as it has always been)/Christmas tree placement (nowhere near router)/other devices interfering (see aforementioned). Clearly a Sky issue this week.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK have closed my complaint without even speaking to me. What?
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Darren Skingle FA Licensed Coach
(@FACoachdazza) reported
from
Chelmsford, England
Sunday mornings without #goalsonsunday with @chris_kammy and Co on @SkySports just aren’t the same , it’s was the best footy highlight show on TV , @BBCMOTD is such a poor show and biased to the Max ..... is the producer a Spurs fan ? How can you run out of time when analysing 🤦🏼
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Tony Maynard
(@maynard563) reported
from
Southend-on-Sea, England
@OpenreachHelp @SkyHelpTeam My Parents have been unable to make or receive calls since December. My Mum contacted @SkyUK on 23rd December, then again on 2nd Jan, have had a visit then and they traced the issue back to Open Reach equipment. Still not sorted! What is going on??
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Harvs
(@DanHarvey74) reported
from
Rayleigh, England
@david_wfc @SkySports "You know how Watford treat their head coaches, there have been a lot, what do you need to do to stay here longer than most of them?" was the tone & sneakyness of it to someone whose English is very broken!
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Harvs
(@DanHarvey74) reported
from
Rayleigh, England
@JonesyyWFC @SkySports But no, along these lines.. "You know how Watford treat their head coaches, there have been a lot, what do you need to do to stay here longer than most of them?" was the tone & sneakyness of it to someone whose English is very broken!
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK the incompetence of SKY is unbelievable. I might as well buy the dish and hope it gets a signal. Lied to. Again and again. Promised much! Delivers little.
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Jess Garty
(@JessicaGarty) reported
from
Maldon, England
@SkyUK please can someone help - every single time I call the operator cuts me off and tells me to go to sky online. I cannot resolve this online I need to speak with someone.
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Seg Lark ( Mason )
(@segmasonagm) reported
from
Southend-on-Sea, England
@SkyUK you are absolutely awful company for wifi you still charge me / others when the wifi is down will be calling to cancel my wifi & looking to go else where
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK 6 didnt people. All transferred me to others who couldn’t or wouldn’t help. Sky personnel lie.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jessie Usher
(@cat_lady74) reported
@SkyHelpTeam I rang twice yesterday my problem was supposedly sorted and credit given. I am meant to have line rental with you BT are still adamant that it is with them and are charging me monthly for the privilege. This is not an end of contract fee as they say it never ended
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Exo Shroud
(@ExoShroud) reported
@SkyHelpTeam The fact that you are causing more expensive alturnatives meaning having to get 2 provides to one house hold, split the conections into 2 is outrageous we should have what we pay for with no problems but again you keep trying to say you will fix it, years latter nothing 2/2
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Baron Andy MacMillan
(@macmillan_andy) reported
@SkyHelpTeam Good morning folks, has the broadband issue been fixed yet?. I am at work and my daughter will rack up a huge data bill in my absence
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Ronak Desai
(@rondr0id) reported
@SkyHelpTeam hi skyteam Is broadband issue is fix. Mine is still not working
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MRSPARKHEAD
(@Missparkhead1) reported
@SkyHelpTeam hi can you help my network connection is down & iv tried everything
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Kevin Williams
(@Grecian_Willo) reported
@SkyHelpTeam my broadband has been dropping in and out since yesterday. When is this issue going to be sorted? #skybroadband
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HappyNFXholder
(@NfXholder) reported
@SkySports stupid move
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Jessie Usher
(@cat_lady74) reported
@SkyHelpTeam I rang twice yesterday my problem was supposedly sorted and credit given. I am meant to have line rental with you BT are still adamant that it is with them and are charging me monthly for the privilege. This is not an end of contract fee as they say it never ended
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Sebs
(@Sebas_cba78) reported
@SkyHelpTeam any update on the broadband shortage issue!?
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Ashley
(@zimbizee) reported
@SkyHelpTeam 4g is not working in Ashford TN24 0JG. Download speed is 0.6 mb when a couple of days ago it was 40mb...Who do i complain to to get this fixed??? It's not my phone or settings as i have found lots of others in my area are also suffering the same. The Mast???