Sky Outage Report in Canvey Island, Essex, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Canvey Island, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 08: Problems at Sky
Sky is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Canvey Island, Essex, England
The most recent Sky outage reports came from the following cities: South Benfleet, Basildon, Gravesend, Grays, Gillingham, Southend-on-Sea, Chatham, Canvey Island, Wickford, Billericay, Stanford-le-Hope, Rochester, Rayleigh and East Tilbury.
| City | Problem Type | Report Time |
|---|---|---|
 South Benfleet |
TV | |
| Basildon |
Internet | |
| Gravesend |
TV | |
| Grays |
Total Blackout | |
| Basildon |
Internet | |
| Basildon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
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Theresa Lane
(@Theresalane1965) reported
from
Ramsden Bellhouse, England
@SkyHelpTeam I had hoped to have my problem sorted yesterday but no still waiting for a call from sky. New sky q in place but no use 😡 very poor service.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK the incompetence and downright poor service of SKY is quite unbelievable and acceptable. #poorservice
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Edward Beckham
(@edward_beckham) reported
from
Canvey Island, England
@SkySports do you need to put this Saturday Social crap on three of your channels? One is enough surely.
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Beer is the Answer
(@mjpo007) reported
from
Hockley, England
@SkyHelpTeam I've sent a DM that requires human help / intervention rather than a bot, would appreciate it if someone could take a look please.
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Nick Lowery ℹ
(@nick_lowery) reported
from
Wickford, England
WTF is Souness on now. West Ham should be top 6!!! @SkySports
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Sean Calvert
(@seancalvert1) reported
from
Southend-on-Sea, England
@SkyHelpTeam The internet keeps dropping out here in Leigh on Sea. Any known issues?
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#GSBOUT Adam Cooper
(@adamcooperwhu) reported
from
East Tilbury, England
@SkySports I know you hate it but Leeds are ****
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Paul Reynolds
(@BertyBoyCAFC) reported
from
Gravesend, England
@SkyHelpTeam Hi my sky hub been playing up for a few days now so I just run a test and it told me there’s a problem and to ring number. When I ring number tells I have to be alligible but I’m not so not sure what to do
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Carl Lanaway
(@CLanaway1) reported
from
Gillingham, England
@SkyHelpTeam I am having trouble downloading anything to my sky q box, it’s just not working at all?
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Kelda🥤
(@keldaaa) reported
from
Canvey Island, England
@SkyHelpTeam are there any known issues with sky q today? None of our recordings will play?
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Theresa Lane
(@Theresalane1965) reported
from
Ramsden Bellhouse, England
@SkyHelpTeam Thus morning we upgraded to sky q. The 2 mini boxes are not working and your customer service number hangs up if you are not vulnerable. Disgusting service as you are quick enough to take my money.
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Carts
(@SarahC_xx) reported
from
Billericay, England
@SkyUK hello! Quick question, I had a call from ‘Sky’ earlier saying that my internet connection was slow & could I use my computer so she could guide me through - I’m guessing this is a scam 🙈 she tried again & I said I didn’t have the internet & she didn’t know what to say...
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Seg Mason - Assistant General Manager
(@segmasonagm) reported
from
Southend-on-Sea, England
@SkyUK your home wifi is sh*t will be leaving as you are failing to provide a service which which I am paying for. Please DM me
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Josie 🙋🏻♀️
(@josienett) reported
from
Rochester, England
@SkyHelpTeam hi! We've had problems with our Internet all day today and the built in 'how to fix it, hasn't. Any help would be much appreciated.
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Chris Pipe
(@cpipe70) reported
from
Halling, England
@markking147 @SkySports I’ve had the same issues dude ...
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Daniel Dean
(@DanielVDean) reported
from
Gravesend, England
@SkyUK @SkyHelpTeam My phone line is dead and your online guide never resolved the issue. Please advise on my next step?
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Ryan Hartley
(@RyanHartley1) reported
from
Basildon, England
@SkySportsPL @SkySports So ******* poor
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Wendy Hall
(@Wendyjhall) reported
from
Corringham, England
Sort it out please @SkyUK No wifi since last Friday, meant to be upgraded to Superfast as WFH. No courtesy calls, keep having to chase. Absolutely unacceptable service. Today first time we had a call back from complaints dept. Engineer investigating tom they say..#BelieveInBetter
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glenn broadmore
(@glennspurs1968) reported
from
Ingatestone, England
@SkySportsPL @SkySports Never a pen, typical Manc biased Ref again, pathetic
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Sue Adams
(@sue_adams_) reported
from
Higham, England
@SkyHelpTeam i got a new sky tv service in December as part of your refer a friend promotion. The person who referred me received his reward I think in February but no sign of mine. I understand you are only answering emergencies during covid times, but how long should I wait???
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Sam
(@ffs3411) reported
@SkyHelpTeam really disappointing service from Sky. If you know customers live in flats surely you would check the communal splitter works prior to booking an app to fit SkyQ and then telling the customer it can't be fitted waste of my time waiting in
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(EverythingsAnArguement)with MalcMoore52
(@Malcmoore52) reported
@SkyUK once again my Sky package is not loading a msg on screen were experiencing a technical issue it was the same yesterday.🙄
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Desmond Muldoon
(@desmuldoon23) reported
@SkySports Sell him to ****
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(((larterlia)))🇮🇱🇮🇱🇮🇱🇮🇱⚽️⚽️⚽️
(@Larterlia) reported
@SkySports No manager is going to admit what they are going to do or not do in transfer market. And will always play down what money they have to spend.
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Tommy Smith
(@TommySm03575785) reported
@SkySports So her hammy wasn’t that bad after all. Excuses for a poor heat performance really.
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CymruChris 🏴🏴🏴
(@Chrisherbert196) reported
@SkyHelpTeam why can't you just answer the phone instead of robbing me off with going to the website if I have an internet problem I cant go to the bloody website can i
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Darren
(@Hyper647580) reported
@SkySports Pick the phone up, it might help lol
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Grzegorz Rosiński
(@Greg_rosi) reported
@SkyHelpTeam Thanks, I know how to use sky app and how to detect issue via sky web. You haven’t surprised me with your response. Please treat your customers seriously!! Sky should give any discount when during a 18 month contract there is 2 months of low speed or outage.
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James Simmonds
(@jimbo19870) reported
@SkyHelpTeam Major Internet issues in Newport South Wales for 2 days now is anything being done about this?
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Egerton Sinclair
(@Eg_a_Sinclair) reported
@SkyHelpTeam So what about my compensation? Especially when the price of my broadband has gone up and you cannot even provide the service