Sky Outage Report in Canvey Island, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Canvey Island, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Sky
Sky is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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Wi-fi (15%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Canvey Island, Essex, England
The most recent Sky outage reports came from the following cities: Billericay, Rochester, South Benfleet, Southend-on-Sea, Chatham, Gravesend, Canvey Island, Grays, Tilbury, Basildon, Rayleigh, Gillingham and Stanford-le-Hope.
| City | Problem Type | Report Time |
|---|---|---|
 Billericay |
Internet | |
| Rochester |
Phone | |
| South Benfleet |
Internet | |
| Southend-on-Sea |
TV | |
| Billericay |
Wi-fi | |
| Chatham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK have closed my complaint without even speaking to me. What?
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Christopher John
(@Moley1985) reported
from
Billericay, England
My bt sport keeps momentarily blurring /freezing and losing sound @SkyHelpTeam Although I've lost sound for 20 months and still no resolution
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK the incompetence of SKY is unbelievable. I might as well buy the dish and hope it gets a signal. Lied to. Again and again. Promised much! Delivers little.
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Christopher John
(@Moley1985) reported
from
Billericay, England
So how come you can change t&cs half way through a fixed term but I can't @SkyHelpTeam? Not great when my Internet service has become woeful
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Stephen Turner
(@archaeologyuk1) reported
from
Rayleigh, England
@SkyHelpTeam broad band has gone down again, been hanging on the phone for ages. Is this affecting SS6 area or just me?
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Seg Lark ( Mason )
(@segmasonagm) reported
from
Southend-on-Sea, England
@SkyUK you are absolutely awful company for wifi you still charge me / others when the wifi is down will be calling to cancel my wifi & looking to go else where
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Laura
(@laurajjcook) reported
from
Thundersley, England
@SkyHelpTeam Frustrating to have phoned twice in past week to be told internet drop outs were result of poorly placed router (same place as it has always been)/Christmas tree placement (nowhere near router)/other devices interfering (see aforementioned). Clearly a Sky issue this week.
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Laura
(@laurajjcook) reported
from
Thundersley, England
@JellyNation1 @SkyHelpTeam Yes I have never had issue either until past two weeks. It is the not being believed when you call to say it isn’t working that is frustrating. I am not an internet expert but I know it not my Christmas tree causing speed to drop so dramatically!
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Tony Maynard
(@maynard563) reported
from
Southend-on-Sea, England
@OpenreachHelp @SkyHelpTeam My Parents have been unable to make or receive calls since December. My Mum contacted @SkyUK on 23rd December, then again on 2nd Jan, have had a visit then and they traced the issue back to Open Reach equipment. Still not sorted! What is going on??
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Laura
(@laurajjcook) reported
from
Thundersley, England
@handzia @SkyHelpTeam Their website is now down too!
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karen hebden
(@actingtechnique) reported
from
Rochester, England
@SkyUK @SkyHelpTeam our broadband is down in Strood, Medway. Online teaching and lessons from home. Need it back up ASAP please!
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Richard Tomlin
(@RichardTomlin) reported
from
Cliffe and Cliffe Woods, England
@SkyHelpTeam Are you aware of any reported network issues in ME3 area. Broadband is very sluggish and slow
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Harvs
(@DanHarvey74) reported
from
Rayleigh, England
@david_wfc @SkySports "You know how Watford treat their head coaches, there have been a lot, what do you need to do to stay here longer than most of them?" was the tone & sneakyness of it to someone whose English is very broken!
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK wow! I write a letter adressing some issues and SKY wrote back. Standard letter, thanks for contact. Nothing. Not one issue addressed. Could this company be any worse?
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#GSBOUT Adam Cooper
(@adamcooperwhu) reported
from
East Tilbury, England
@rushymanondrums @SkySports Aside of your strange and inaccurate breakdown of the games events, West Ham Utd won ugly last night. Something teams pushing for European football have to do and something Bielsa’s Leeds will never do as they are far too naive. Running around like maniacs isn’t always effective
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Paul Monck
(@The_Monck) reported
from
Cuxton, England
@HayleyWhite36 @SkyHelpTeam Highly unlikely! £120 per month bill and I can only find out there is a service outage issue by logging onto Twitter via 4G! #PoorCustomerService
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Harvs
(@DanHarvey74) reported
from
Rayleigh, England
@JonesyyWFC @SkySports But no, along these lines.. "You know how Watford treat their head coaches, there have been a lot, what do you need to do to stay here longer than most of them?" was the tone & sneakyness of it to someone whose English is very broken!
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Allan J Watkins
(@ChalkwellAl) reported
from
Southend-on-Sea, England
Dear @SkyHelpTeam you only have to do a little bit of looking around the web to find people all over the country pulling their hair out and living in connectivity hell and yet you always put up that link to ‘have you tried doing this’, my god a bit of honesty might help ...
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Terry
(@tgloughnane) reported
from
Gravesend, England
Who else thinks that @SkyUK are using Covid as an excuse to not talk to people and allow customer service to get even worse?
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK the advice from SKY “help” is “call sky complaints” ... why don’t SKY complaints call me as they said they would???
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Dion
(@DionDonley) reported
@SkyHelpTeam the Internet in my area has been down all morning, I phoned but you've denied it is down despite multiple people in the area confirming.
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Ste
(@steviereilly) reported
@SkyHelpTeam So how you going to fix your broken box then I'm at work weekdays . My my fault your equipment is dodgy and you don't work hours to suit people
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Ste
(@steviereilly) reported
@SkyHelpTeam Right okay well as most Im at work all weekdays . So how are you going to sort my problem with your equipment
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Michael Wilson
(@itsmiick) reported
Hi @SkyHelpTeam I ordered a phone last week, should of been next day delivery,I got a time slot from DPD for delivery and it never got delivered,there was an investigation into where it had gone, they eventually found it and it still hasn’t arrived! Was told I’d have it in 2 days
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ARSENAL 0 UCL
(@igiekakurniawan) reported
@DillyLegs @AbsoluteChelsea @SkySports yeah I made this embarrassing username to tell all arsenal fans that arsenal is only a small team in london who are poor in europe. Agree+
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Stephen Toynton
(@ToyntonStephen) reported
@SkyHelpTeam hi ad skip isn't working on my sky stream pick! When I watch a program on 4 on demand it will not let fast forward the ads . When I try it just doesn't let me and goes back to where I pressed FF . I pay for the FF monthly service. Only had it a week can you help?
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leopardman
(@leopardman365) reported
@SkyHelpTeam every time it begins to rain my broadband loses connection and after a few minutes I can reconnect. Help please
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Ste
(@steviereilly) reported
@SkyHelpTeam how do you have the cheek to charge for a engineer to fix your own equipment as we only rent them of you
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V8 Gooner
(@GoldenGoonerlg) reported
@itskepaszn @AbsoluteChelsea @SkySports Clear as in F Useless man, maybe he will come good, but other then his Great Goals against Celtic what has he done? As Klopp said in "2020" Martinelli is a Talent of the century" even u can see his Genius, u can't admit thou cause of who u support
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Dr Lisa Fitzpatrick
(@DrLisaJ) reported
@SkyHelpTeam unreliable broadband service, yet you have the barefaced cheek to increase your prices. Unacceptable service.