Sky Outage Report in Canvey Island, Essex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Canvey Island, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Sky
Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (64%)
-
Wi-fi (13%)
-
TV (12%)
-
Total Blackout (5%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Canvey Island, Essex, England
The most recent Sky outage reports came from the following cities: Chatham, Rayleigh, Rochford, Basildon, Canvey Island, Billericay, Gillingham, Gravesend, South Benfleet and Southend-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham |
Internet | |
| Rayleigh |
Internet | |
| Rayleigh |
Phone | |
| Chatham |
Internet | |
| Rochford |
Internet | |
| Basildon |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
-
Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK finally, after 14 weeks and 4 “engineer” visits I have a fully functioning Sky TV system. Still waiting for “promised” callbacks from managers. What terrible customer service. #skydontcare
-
Christopher John
(@Moley1985) reported
from
Billericay, England
@SkyHelpTeam hello. What's the number for your help team and what hours are they avaliable today / tomorrow?
-
TheRealVL
(@therealVL) reported
from
Rochester, England
@SkyUK absoloutly disgusting service. Previous customer explained all i needed was to be reconnected. My phone line is a mess wires hanging out my wall with a socket half broken no broadband no phone and no TV AN JUST BEEN LEFT WTF!
-
Christopher John
(@Moley1985) reported
from
Billericay, England
@PlanetGridders @SkyHelpTeam I'll back him up on that one. Over 2 hours on the phone with Sky yesterday. Had to pay extra for broadband boost to seemingly fix the problem which feels a bit wrong...
-
Emma Willson
(@EmmaWillson16) reported
from
Southend-on-Sea, England
@SkyHelpTeam our internet is down it is postcode SS95AP on your app it says there is an outage in our area could you please advise when it will be up & running as we are working from home
-
Daniel Drury
(@DannyDrury) reported
from
Billericay, England
@SkyHelpTeam I’ve tried and and When logged in just says ineligible? Gold customer with yourselves so not sure why not showing any add ons
-
Ronnie Collins
(@RonnieCollins) reported
from
Grays, England
@SkySportsPL @SkySports Never a penalty! What is VAR FOR?????!😡
-
Pauline Weir
(@PWeirPA) reported
from
Grays, England
@SkyHelpTeam we would appreciate some help as we are paying for a sky mini box and it constantly drops connection with the main box
-
Stiffordblue
(@STIFFORDBLUE) reported
from
Grays, England
@SkyHelpTeam HELP PLEASE can not access my emails from my DESKTOP need help
-
Christopher John
(@Moley1985) reported
from
Billericay, England
Are home engineer visits avaliable yet @SkyHelpTeam? Still having sound drop out issues
-
Christopher John
(@Moley1985) reported
from
Billericay, England
@SkyHelpTeam How can you not be aware of wider issues? Have you seen the size of the thread I linked? Loads of people have the same problem
-
Christopher John
(@Moley1985) reported
from
Billericay, England
@SkyHelpTeam having a technical problem than means no UHD again. Always seems to happen during a big game. What's the fix again and how do I get compensated?
-
Richard Jude
(@RichardJude) reported
from
Rayleigh, England
@SkyHelpTeam Hi, my broadband has been off since 3pm and was told there was an outage in the area when I called. Is there anyway to be updated on the work to fix it?
-
Martin
(@moneill67) reported
from
Grays, England
@SkySportsPL @skytv We need Roy Keane removed from your pundits, his comments today were inflammatory and tantamount to a green light for these idiot man United thugs to continue their illegal actions and violence #football #SkySports
-
Christopher John
(@Moley1985) reported
from
Billericay, England
@PlanetGridders @BenSloan0 @SkyHelpTeam Didn't know you were having WiFi issues too. I need a booster and extra homeplugs to bet signal where needed. Wish my house was as big as that makes it sound
-
Sarah Rubinstein
(@auntierarah) reported
from
Thundersley, England
@SkyHelpTeam I work from home and have no Internet pls help!!!
-
HeyYouItsCorrie
(@HeyYouItsCorrie) reported
from
Rochester, England
@suziqvk @SkyUK Uh oh that sucks 😪
-
Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK your service is rubbish. Utter rubbish.
-
Andrew Hazlewood
(@AwHazlewood) reported
from
Grays, England
@SimpAlert82517 @Sam_Henry14 @SkySports Campos would be my pick, he understands he’s got to let the manager sort the football stuff, and he’s there to support the manager, not to be some kind of ‘boss’ figure or even Ralf Rangnick would be a great appointment, but untimely they would need full control in that role...
-
Christopher John
(@Moley1985) reported
from
Billericay, England
@buttsy1972 @SkyUK @SkyHelpTeam Yep. As does a friend of mine with an LG TV. Also have problem when the sky box doesn't come up on screen if use sky remote. Need to use LG remote first
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Neil Taylor
(@neilt272) reported
@SkyUK My broadband is back up and running after being without it for 10 days, how do I go about getting compensation for the loss of service? I understand I should be getting £8 for each day I was without it.
-
Michael Rumney
(@micrumney1) reported
@SkyHelpTeam the second person was very helpful I wish I could remember his name but he explained everything fully and the issue was resolved thank you.
-
Brad Drake
(@braddrake23) reported
@SkyHelpTeam I’m leaving and can’t wait, but how do I get my money back for the the service you haven’t provided over the past month? My internet has dropped off at least 5 times a day. Not really providing a service is it?
-
Sab Singh Saroya
(@Sab_LFC) reported
@SkyHelpTeam hi I am having issues in getting through to someone on sky after being prompted to call in. The message tells me wait time is 20mins and then sends me a text message and hangs up
-
ben nash🏴
(@bennash02) reported
@SkySports He should be sacked wtf is this
-
AD-"z0la25"-CFC🏴
(@ADz0la25CFC) reported
@SkyHelpTeam I have GPRS and intermittent 3G, I rely on WiFi to contact anyone, I need it back up now, this keeps happening. When will service resume, I’m desperate here.
-
Calum Stewart
(@GonzoTA4) reported
@RoyalMailHelp @SkyHelpTeam @SkyUK looks like my Sky Q mini box is lost somewhere in Glasgow. As your customer, is there any chance you could fix this?
-
Emily
(@ClareeEmily) reported
@SkyHelpTeam Spent an hour trying to contact Sky but continually being hung up on, not even put into a que. We have had 2 engineer visits scheduled that have not gone ahead when they were booked for with no explanation. Been a “customer” a couple weeks & already regretting it!
-
tez
(@deuse_x) reported
@andrewrex100 @SkySports Looks like you never seen the video...it's still up on reddit..or are you a pervert as well?
-
AD-"z0la25"-CFC🏴
(@ADz0la25CFC) reported
@SkyHelpTeam The link doesn’t work and I can’t make calls without WiFi, when will the issue in TF8 be resolved?