Sky Outage Report in Canvey Island, Essex, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Canvey Island, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (49%)
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Internet (33%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Canvey Island, Essex, England
The most recent Sky outage reports came from the following cities: Gravesend, Gillingham, South Benfleet, Basildon, Billericay, Southend-on-Sea, Chatham, Wickford, Southminster, Grays, Rochester, Rayleigh, Stanford-le-Hope, Rochford and Tilbury.
City | Problem Type | Report Time |
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Internet | ||
TV | ||
Internet | ||
Internet | ||
Phone | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
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Gill Dixon (@GillDixon2) reported from Gillingham, England
@SkyUK I’m having internet connectivity issues - what is wrong? This has been a bad week.
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Becky Broughton (@becksbroughton) reported from Gillingham, England
@SkyHelpTeam hi you’ve taken £115 from my account despite me not being in a contract with you - your telephone help team will not refund unless I sign up again - is this how you operate ?
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chris (@chrisburrowsf1) reported from Gillingham, England
@SkyUK well You begged me to come back, had my sky puck delivered on Tuesday and had no TV since Friday morning because the acount and the puck can't see each other and your customer teams response "it could take 72 hours to resolve, use sky go" you'll get a refund for 3 days!!
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Simon Cox (@SCoxy31Real) reported from Thundersley, England
@jameswhyte81 @SkyHelpTeam I know mate online check says no issues in your area but I can’t get TV or WiFi so clearly there is a problem. For what we pay it’s a disgrace to be honest.
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Simon Cox (@SCoxy31Real) reported from Thundersley, England
@SkyHelpTeam classic again today having to reboot my broadband and Sky Q boxes. This is a regular occurrence probably 3 times a day. Safe to say I’m not happy and think your service is a shambles really for what people pay in this current climate.
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Simon Cox (@SCoxy31Real) reported from Thundersley, England
@SkyHelpTeam My Sky Q box keeps disconnecting and I keep having to reboot it. I have sky broadband and this service is a shambles
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James Higgs (@JamesHiggs1990) reported from Southend-on-Sea, England
@SkyHelpTeam It has and booked an engineer who has came to fix it but they never came to my house now one is here atm and trying to fix faults but it’s unacceptable speeds
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andy robery (@ARobery) reported from Canvey Island, England
@SkySports box ticking crap
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Fran Carlyon (@FranCarlyon) reported from Hockley, England
@SkyHelpTeam We pay you guys massive amounts of money for a service you now haven’t been able to properly provide for DAYS. How can this be dragging on like this? It’s unacceptable as is your general attitude regarding this issue.
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@chefbrad (@Chefbradpoker) reported from Canvey Island, England
@GNev2 Maybe @SkySports should sack you @GNev2 you are a disgrace all the poor family’s lost people due to Cancer sicko
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Mark Hamilton (@MarkHamilton76) reported from Rochester, England
@SkyHelpTeam hey! Are there any known issues in the ME1 Rochester, Kent area? Have had frequent line light drop outs for the last 24hrs and when connectivity restores it’s only for around 20 mins at below half speed before dropping out again. All connections and cables checked.
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Vicky Blackmore (@Vicky_Blackmor) reported from North Fambridge, England
@SkyHelpTeam hi, tried it but didn't help, was still frozen the next time we turned the tv on
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Fran Carlyon (@FranCarlyon) reported from Hockley, England
@SkyHelpTeam hi, my mum in Basildon (SS14) recently had to have openreach out because her internet packed up. Now barely a week later it’s gone again, is there an issue in that area please??
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here4thememories 🇬🇧🏴 (@PeterFullman2) reported from Canvey Island, England
Ok so this week I’m on call, I’m going to utilise the time to do two things that will take far longer to do than they should. Renew 3 x @leytonorientfc season tickets and cancel @skysports.
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Justin Pywell (@justinpywell) reported from Southend-on-Sea, England
Not sure why the person called Barbara at #skyglass insisted on talking over both me and my mother in law but it's really not the standard a 25 year VIP customer should be getting from @SkyUK hopefully will speak to someone more helpful tomorrow 🤬
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Lee (@Lee83Con) reported from Basildon, England
@tuohy7 @SkyUK 1/2 I have also experienced this, being sold a sky glass tv 📺 knowing my internet speed wouldn’t be compatible and to top it off also sold me 3 Sky Pucks. We had nothing but trouble from day one. When i spoke to customer service they advised me that on the day of purchase
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⚒Shane WHU Slaven #GSBOUT ⚒ (@shaney9ss) reported from Basildon, England
@SkySports None of that ****
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The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England
@SkyUK Is your app/website having problems as I can’t get past a certain point whilst trying to order my Sky Glass?
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Tony Baker (@essexLADtb27) reported from South Woodham Ferrers, England
@LastWordOnSpurs @SkySports Our squad is thinner than the awful tracing paper bog roll used at school as a kid
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Nikki Rolfe (@nikkirolfe) reported from Rochester, England
@SkyHelpTeam Hi, any issues reported with broadband in ME2 are of Kent please ? Had issues with dropping out constantly for the last 2 days. Website service checker says no issues with service/devices or router ? Thanks
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Alex (@ah2k10) reported
@SkyHelpTeam why can’t you accept you have a software or hardware issue with your system. A box goes into standby mode and fan comes on, box freezes. I’ve just spoke to customer services who say they can’t do anything about it. Unacceptable for what you charge monthly
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Alex (@ah2k10) reported
@SkyHelpTeam @_ActionPhotos I don't believe it has anything to do with power or networking, but some sort of signal or software update fault. It can't be the boxes. Something is telling the box to go into standby and then overheat, to which the box becomes unresponsive.
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Alex (@ah2k10) reported
@SkyHelpTeam @_ActionPhotos Spoke to sky again and they're saying there is nothing they can do, which I find unacceptable. Has anyone been able to get this issue fixed, and how???
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penny smith (@littlenaughty38) reported
@SkyHelpTeam can some one help me with the email I have received from you regarding closing my email account ??
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Sheri Burgess (@Royaltyfan) reported
@TheTennisLetter @SkySports Damn what happened
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Ian Brent97 (@IanBrent7) reported
@Football__Tweet @SkySports I'll be the first to apologise.... But this is terrible i can't see him lasting 7 games, no managerial experience 😢 surely there must be someone better qualified ??? Is it April the 1st.....🙏
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Victoria Anderton (@vmanderton) reported
@SkyHelpTeam do you know what would be great?? Internet that works!! For days it's been terrible and it's dropped out over 10 times today! Had an engineer come out in May after weeks of issues and now it's happening again. All your checks say everything is fine, clearly not!!
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Glo 🏴 #LabourAreDangerous# (@Glo_Thienel) reported
Hello @SkyHelpTeam do you like having customers? After 30yrs you put my bill up by £50? I call get to India 🤔 No help, email CEO, call booked today, he can't help, puts me through to INDIA he can take £10 off. What happened to looking after loyal customer. Extremely 😡
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S❤C❤ (@CecilCem) reported
@TheTennisLetter @SkySports Why? Other way of question this; is it bad news or good!!!
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Lee Cleasby (@leroymcawesome) reported
@SkyHelpTeam So could this be a different email account that I’ve never used as I use the one that this was sent to all the time and is my main email account?