Sky Outage Report in Canvey Island, Essex, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Canvey Island, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Canvey Island, Essex, England
The most recent Sky outage reports came from the following cities: Canvey Island, Gillingham, South Benfleet, Chatham, Basildon, Southend-on-Sea, Grays, Wickford, Gravesend, Billericay, Stanford-le-Hope, Rochester, Rayleigh and East Tilbury.
| City | Problem Type | Report Time |
|---|---|---|
 Canvey Island |
Internet | |
| Gillingham |
TV | |
| South Benfleet |
TV | |
| Chatham |
Internet | |
| Basildon |
Phone | |
| Southend-on-Sea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
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Laura
(@laurajjcook) reported
from
Thundersley, England
@JellyNation1 @SkyHelpTeam Yes I have never had issue either until past two weeks. It is the not being believed when you call to say it isn’t working that is frustrating. I am not an internet expert but I know it not my Christmas tree causing speed to drop so dramatically!
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Christopher John
(@Moley1985) reported
from
Billericay, England
@PlanetGridders @SkyHelpTeam I'll back him up on that one. Over 2 hours on the phone with Sky yesterday. Had to pay extra for broadband boost to seemingly fix the problem which feels a bit wrong...
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Christopher John
(@Moley1985) reported
from
Billericay, England
So how come you can change t&cs half way through a fixed term but I can't @SkyHelpTeam? Not great when my Internet service has become woeful
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK have closed my complaint without even speaking to me. What?
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Stephen Turner
(@archaeologyuk1) reported
from
Rayleigh, England
@SkyHelpTeam broad band has gone down again, been hanging on the phone for ages. Is this affecting SS6 area or just me?
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Allan J Watkins
(@ChalkwellAl) reported
from
Southend-on-Sea, England
Dear @SkyHelpTeam you only have to do a little bit of looking around the web to find people all over the country pulling their hair out and living in connectivity hell and yet you always put up that link to ‘have you tried doing this’, my god a bit of honesty might help ...
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK the advice from SKY “help” is “call sky complaints” ... why don’t SKY complaints call me as they said they would???
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#GSBOUT Adam Cooper
(@adamcooperwhu) reported
from
East Tilbury, England
@rushymanondrums @SkySports Aside of your strange and inaccurate breakdown of the games events, West Ham Utd won ugly last night. Something teams pushing for European football have to do and something Bielsa’s Leeds will never do as they are far too naive. Running around like maniacs isn’t always effective
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Paul Monck
(@The_Monck) reported
from
Cuxton, England
@HayleyWhite36 @SkyHelpTeam Highly unlikely! £120 per month bill and I can only find out there is a service outage issue by logging onto Twitter via 4G! #PoorCustomerService
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Seg Lark ( Mason )
(@segmasonagm) reported
from
Southend-on-Sea, England
@SkyHelpTeam yet again your service has gone down I’ve just upgraded & can’t use my wifi at all for work. What are you going to do about this
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karen hebden
(@actingtechnique) reported
from
Rochester, England
@SkyUK @SkyHelpTeam our broadband is down in Strood, Medway. Online teaching and lessons from home. Need it back up ASAP please!
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TheRealVL
(@therealVL) reported
from
Rochester, England
@SkyUK absoloutly disgusting service. Previous customer explained all i needed was to be reconnected. My phone line is a mess wires hanging out my wall with a socket half broken no broadband no phone and no TV AN JUST BEEN LEFT WTF!
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Terry
(@tgloughnane) reported
from
Gravesend, England
Who else thinks that @SkyUK are using Covid as an excuse to not talk to people and allow customer service to get even worse?
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK wow! I write a letter adressing some issues and SKY wrote back. Standard letter, thanks for contact. Nothing. Not one issue addressed. Could this company be any worse?
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Tony Maynard
(@maynard563) reported
from
Southend-on-Sea, England
@OpenreachHelp @SkyHelpTeam My Parents have been unable to make or receive calls since December. My Mum contacted @SkyUK on 23rd December, then again on 2nd Jan, have had a visit then and they traced the issue back to Open Reach equipment. Still not sorted! What is going on??
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Seg Lark ( Mason )
(@segmasonagm) reported
from
Southend-on-Sea, England
@SkyUK you are absolutely awful company for wifi you still charge me / others when the wifi is down will be calling to cancel my wifi & looking to go else where
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Daniel Drury
(@DannyDrury) reported
from
Billericay, England
@SkyHelpTeam I’ve tried and and When logged in just says ineligible? Gold customer with yourselves so not sure why not showing any add ons
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Sarah Rubinstein
(@auntierarah) reported
from
Thundersley, England
@SkyHelpTeam I work from home and have no Internet pls help!!!
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Christopher John
(@Moley1985) reported
from
Billericay, England
My bt sport keeps momentarily blurring /freezing and losing sound @SkyHelpTeam Although I've lost sound for 20 months and still no resolution
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HeyYouItsCorrie
(@HeyYouItsCorrie) reported
from
Rochester, England
@suziqvk @SkyUK Uh oh that sucks 😪
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Amalan Sri
(@AllAboutSri) reported
@SkyHelpTeam Internet connection down. Try call for help and automated message that says there is an issue in your area! No help at all! How long until it is fixed? #SkyBroadband #customerservice
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Amalan Sri
(@AllAboutSri) reported
@SkyHelpTeam That is still no help. When will the issue be fixed?
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joyce fullarton
(@eiffelbob) reported
@SkyHelpTeam When I click the link and request a connection testit says I don’t have broadband yet my VIP app shows supply to this address and that a payment was taken off on the 24 January. The broadband has been fabulous. This is so weird. Can you help?
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Matt
(@mattcurtis1977) reported
@SkyHelpTeam I have emailed the complaints department again, however the response time is shocking. Noone at sky complaints seem to care about their customers especially ones that have been a loyal customer for over 20 years. No wonder so many are leaving sky.
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Andy
(@gimboid68) reported
@SkyHelpTeam Plenty of discussion out there about sky and there strategy surrounding downgrade,people who have had incomes drop desperate to cut down Bill's being sent around the houses!!
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Stewart Williams
(@stew_of_sedgley) reported
@SkyHelpTeam Really. So you provide a mobile phone service and point me in the direction. Of the council or open reach. Neither have anything to do with YOUR service
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linda-inger
(@girlgooner) reported
@erdzlfc10 @SkySports Not a bad buy for you
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⎊ itzjayboizzz ⎊
(@vapeskatelive) reported
@SkyHelpTeam broadband intermittent in Aberdeenshire, please update with any issues that are known about or failing that please investigate
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Coopsie
(@coopsieyid) reported
from
Penzance, England
@SkySportsNews @SkySports what ******** do vegans, or what your (so called) presenters had for lunch, have to do with deadline day? Talk about scraping the bottom of the barrel when it comes to filling air time 🙄
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Samir khan
(@MrSamir786) reported
@SkyHelpTeam I have been told it’s been sorted given a new router also using wifi booster but still the same problem has occurred