Sky Outage Report in Canvey Island, Essex, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Canvey Island, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at Sky
Sky is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Canvey Island, Essex, England
The most recent Sky outage reports came from the following cities: Southend-on-Sea, Chatham, Rochester, Wickford, Gravesend, Basildon, Rayleigh, South Benfleet, Gillingham, Rochford, Billericay and Leigh-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Internet | |
| Chatham |
Internet | |
| Rochester |
Internet | |
| Wickford |
Internet | |
| Gravesend |
TV | |
| Chatham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK the incompetence of SKY is unbelievable. I might as well buy the dish and hope it gets a signal. Lied to. Again and again. Promised much! Delivers little.
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Stephen Turner
(@archaeologyuk1) reported
from
Rayleigh, England
@SkyHelpTeam broad band has gone down again, been hanging on the phone for ages. Is this affecting SS6 area or just me?
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#GSBOUT Adam Cooper
(@adamcooperwhu) reported
from
East Tilbury, England
@rushymanondrums @SkySports Aside of your strange and inaccurate breakdown of the games events, West Ham Utd won ugly last night. Something teams pushing for European football have to do and something Bielsa’s Leeds will never do as they are far too naive. Running around like maniacs isn’t always effective
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Laura
(@laurajjcook) reported
from
Thundersley, England
@JellyNation1 @SkyHelpTeam Yes I have never had issue either until past two weeks. It is the not being believed when you call to say it isn’t working that is frustrating. I am not an internet expert but I know it not my Christmas tree causing speed to drop so dramatically!
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Laura
(@laurajjcook) reported
from
Thundersley, England
@handzia @SkyHelpTeam Their website is now down too!
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Harvs
(@DanHarvey74) reported
from
Rayleigh, England
@david_wfc @SkySports "You know how Watford treat their head coaches, there have been a lot, what do you need to do to stay here longer than most of them?" was the tone & sneakyness of it to someone whose English is very broken!
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karen hebden
(@actingtechnique) reported
from
Rochester, England
@SkyUK @SkyHelpTeam our broadband is down in Strood, Medway. Online teaching and lessons from home. Need it back up ASAP please!
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Luci-Ann Richtofen
(@lucy_anne95) reported
from
Rochester, England
@kategarraway @skytv @SkyHelpTeam please help her!
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK have closed my complaint without even speaking to me. What?
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Terry
(@tgloughnane) reported
from
Gravesend, England
Who else thinks that @SkyUK are using Covid as an excuse to not talk to people and allow customer service to get even worse?
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Laura
(@laurajjcook) reported
from
Thundersley, England
@SkyHelpTeam Frustrating to have phoned twice in past week to be told internet drop outs were result of poorly placed router (same place as it has always been)/Christmas tree placement (nowhere near router)/other devices interfering (see aforementioned). Clearly a Sky issue this week.
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Harvs
(@DanHarvey74) reported
from
Rayleigh, England
@JonesyyWFC @SkySports But no, along these lines.. "You know how Watford treat their head coaches, there have been a lot, what do you need to do to stay here longer than most of them?" was the tone & sneakyness of it to someone whose English is very broken!
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK wow! I complained to SKY. I’ve had 3 different people email me. The last one suggested I use my sky box to help. That’ll be the SKY box that wasn’t installed today? The incompetence and lack of care is astounding.
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Allan J Watkins
(@ChalkwellAl) reported
from
Southend-on-Sea, England
Dear @SkyHelpTeam you only have to do a little bit of looking around the web to find people all over the country pulling their hair out and living in connectivity hell and yet you always put up that link to ‘have you tried doing this’, my god a bit of honesty might help ...
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Paul Monck
(@The_Monck) reported
from
Cuxton, England
@HayleyWhite36 @SkyHelpTeam Highly unlikely! £120 per month bill and I can only find out there is a service outage issue by logging onto Twitter via 4G! #PoorCustomerService
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK the advice from SKY “help” is “call sky complaints” ... why don’t SKY complaints call me as they said they would???
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Tony Maynard
(@maynard563) reported
from
Southend-on-Sea, England
@OpenreachHelp @SkyHelpTeam My Parents have been unable to make or receive calls since December. My Mum contacted @SkyUK on 23rd December, then again on 2nd Jan, have had a visit then and they traced the issue back to Open Reach equipment. Still not sorted! What is going on??
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Richard Tomlin
(@RichardTomlin) reported
from
Cliffe and Cliffe Woods, England
@SkyHelpTeam Are you aware of any reported network issues in ME3 area. Broadband is very sluggish and slow
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK wow! I write a letter adressing some issues and SKY wrote back. Standard letter, thanks for contact. Nothing. Not one issue addressed. Could this company be any worse?
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Seg Lark ( Mason )
(@segmasonagm) reported
from
Southend-on-Sea, England
@SkyUK you are absolutely awful company for wifi you still charge me / others when the wifi is down will be calling to cancel my wifi & looking to go else where
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Calum Livingstone
(@Caltonfan) reported
So even when their live match for the night is postponed @SkySports still don’t put the German football on the tv & instead show a play off game from 2010 on their football channel, really is the worst thing that’s happened to the coverage sky getting their hands on it
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Harriet Hague 🌵
(@harrietlovett) reported
@JonathanHudson2 @SkyHelpTeam I’m nr4 and have the same problem. Been like this for 12 hours now
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JB🎗🏴
(@JamieWButler) reported
Hi @SkyHelpTeam, I have no signal on my sky Q box. The winds have calmed down but still cannot access any channels. Are you able to advise? Thanks
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NanWoodmanthe2nd
(@woodmanthe2nd) reported
@SkyUK we’ve had no internet for two days now. I’m going round in circles trying to sign in to my account. I’d just like to know when we might get service back
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Review2016
(@2016_review) reported
@SkyHelpTeam @MarkHay57056719 There are also issues where it just won’t open and load a page. Several people reporting it, but zero acknowledgement that there is an issue…. For some reason.
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Sean Hegarty
(@SeanHegarty1) reported
@jamesenglish0 Prediction - worst pay per view in @SkySports history
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Chelle
(@chelle_johnson_) reported
@SkyHelpTeam hi, I’ve had no satellite signal all day. Obvs due to the storm, but website says no known outages in my area. This is Leighton buzzard in Bedfordshire. Can you advise if there’s a wider issue? No damage to dish or anything.
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Richmond Stace
(@painphysio) reported
@SkyHelpTeam sign in to check service and it says unavailable. I go to check bill and it says I need account holder permission. I am the account holder!
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Colin Friend
(@colfriend) reported
@SkyHelpTeam Broadband check tells me there is an outage - obvs - service status says no known issues. So what is it?
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Irfan
(@imuhammad424) reported
Really disappointed sith @SkyUK didnt have the service for majority of the month and have onky been given a credit for 2 weeks because i called 2 weeks late wow #disappointed #upset