Sky Outage Report in Rayleigh, Essex, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Rayleigh come from postal codes SS6.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Rayleigh, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Sky
Sky is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Rayleigh, Essex, England
The most recent Sky outage reports came from the following cities: Southend-on-Sea, Wickford, Gravesend, Basildon, Rayleigh, South Benfleet, Rochford, Billericay, Maldon and Leigh-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Internet | |
| Wickford |
Internet | |
| Gravesend |
TV | |
| Gravesend |
TV | |
| Gravesend |
TV | |
| Southend-on-Sea |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK wow! I complained to SKY. I’ve had 3 different people email me. The last one suggested I use my sky box to help. That’ll be the SKY box that wasn’t installed today? The incompetence and lack of care is astounding.
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Laura
(@laurajjcook) reported
from
Thundersley, England
@SkyHelpTeam Frustrating to have phoned twice in past week to be told internet drop outs were result of poorly placed router (same place as it has always been)/Christmas tree placement (nowhere near router)/other devices interfering (see aforementioned). Clearly a Sky issue this week.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK the incompetence and downright poor service of SKY is quite unbelievable and acceptable. #poorservice
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Kiran Gosu
(@KiranGosu) reported
from
Great Baddow, England
@SkyUK hi, Good Morning. I need some help - I’m moving home and I need Sky broadband at the new place. I’m not a Sky customer currently. I used to be one many years back. When I try registering the portal says I’m already a customer and I’m promoted for Sky I’d which I don’t have
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK 6 different people who all transferred me to others who couldn’t or wouldn’t help. Sky personnel lie to customers
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK the advice from SKY “help” is “call sky complaints” ... why don’t SKY complaints call me as they said they would???
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Laura
(@laurajjcook) reported
from
Thundersley, England
@JellyNation1 @SkyHelpTeam Yes I have never had issue either until past two weeks. It is the not being believed when you call to say it isn’t working that is frustrating. I am not an internet expert but I know it not my Christmas tree causing speed to drop so dramatically!
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK the incompetence of SKY is unbelievable. I might as well buy the dish and hope it gets a signal. Lied to. Again and again. Promised much! Delivers little.
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Harvs
(@DanHarvey74) reported
from
Rayleigh, England
@JonesyyWFC @SkySports But no, along these lines.. "You know how Watford treat their head coaches, there have been a lot, what do you need to do to stay here longer than most of them?" was the tone & sneakyness of it to someone whose English is very broken!
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK maybe someone from SKY will look after this customer?
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK @SkyHelpTeam Sky help team don’t help. They just send you apologies and leave you to it. #poorservice
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK have closed my complaint without even speaking to me. What?
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Harvs
(@DanHarvey74) reported
from
Rayleigh, England
@david_wfc @SkySports "You know how Watford treat their head coaches, there have been a lot, what do you need to do to stay here longer than most of them?" was the tone & sneakyness of it to someone whose English is very broken!
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Seg Lark ( Mason )
(@segmasonagm) reported
from
Southend-on-Sea, England
@SkyUK you are absolutely awful company for wifi you still charge me / others when the wifi is down will be calling to cancel my wifi & looking to go else where
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Laura
(@laurajjcook) reported
from
Thundersley, England
@handzia @SkyHelpTeam Their website is now down too!
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK and sure enough SKY will charge me for a service I’ve not had.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK wow! I write a letter adressing some issues and SKY wrote back. Standard letter, thanks for contact. Nothing. Not one issue addressed. Could this company be any worse?
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Tony Maynard
(@maynard563) reported
from
Southend-on-Sea, England
@OpenreachHelp @SkyHelpTeam My Parents have been unable to make or receive calls since December. My Mum contacted @SkyUK on 23rd December, then again on 2nd Jan, have had a visit then and they traced the issue back to Open Reach equipment. Still not sorted! What is going on??
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK 6 didnt people. All transferred me to others who couldn’t or wouldn’t help. Sky personnel lie.
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Richard Tomlin
(@RichardTomlin) reported
from
Cliffe and Cliffe Woods, England
@SkyHelpTeam Are you aware of any reported network issues in ME3 area. Broadband is very sluggish and slow
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Bowen
(@MushBowen) reported
@SkyUK @SkyHelpTeam please help, my phone says I have 4g and signal yet I struggle to get anything to upload or download. I’ve only been a mobile customer since the new year and starting to regret moving providers, my husband is the same.
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Rachael Hamilton-Livesey ☘️🌙
(@xraachxo) reported
@SkyHelpTeam Thanks but I have activated it. I requested to swap my number and it was meant to complete today and hasn’t. The website provides no solution to this problem and I have searched profusely
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Jonathan Stephens
(@Jonathan747) reported
It's three weeks since I signed up. I have spent more than two hours on the phone and I STILL don't have a broadband connection or engineer visit. This is absolutely beyond a joke. Help please @SkyHelpTeam .
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Dave
(@David_Gittings) reported
@SkyHelpTeam for months, I’ve been getting emails for someone who shares my name, also a Sky customer. He hasn’t paid his bill and is about to be cut off. I called previous to update but it’s returned. Someone needs to fix this!
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Andy Ewins 🏎
(@andyewins) reported
@SkyHelpTeam I have been overcharged £14.60 in May and will be overcharged £1.30 in June. Can the payments be corrected to reflect these overcharges. I have been a Sky customer for 19 years at my current property and 10 at my previous one.
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julesweyman
(@DoucheAlmighty) reported
@SkyHelpTeam Anyone in billing/or customer service we had a payment plan all set up we're told we would not be cut off if we kept payments up but immediately that's obviously all been conveniently forgotten and we're already being restricted and sent unwelcome letters
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Dave Samson
(@dsamson89) reported
@SkyHelpTeam is there any issues with sky fibre in the Kilmarnock area, KA1 - broadband isn’t working
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Paul
(@Mackem101) reported
@troyyyyyyy15 @MarkEwart @SkySports Should of had a pen for what it was never a foul. You weren't all over us at all, all you did was launch the ball forward putting us under pressure without creating anything apart from your goal.
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Lydz 🇯🇲
(@justlydz_) reported
@SkyHelpTeam Assigning someone in 2-5 working days does not sound like prioritising to me. People are wfh, but we have to be deep diving into Google to find out the issue, rather than Sky being transparent about connection issues happening in the area. It’s just not good enough, I’m afraid
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✨ Carla ✨
(@CarlaWarla88) reported
@SkyHelpTeam I called sky yesterday about the sky Q tv card issue, the man said there’s an issue with it and it’ll be back on in a few hours, my tv is finally back on but still can’t watch most channels, record, watch from planner or watch Netflix. Can you help?