Is Sky having an outage in Rayleigh, Essex, England?

@SkyHelpTeam Hi team since my new sky box has been fitted 2 weeks ago I have picture interference and it is taking forever to down load a programme from catchup please can you help.

@SkyHelpTeam I missed around 5 or so minutes of the race. However this isn't the first time my sky q silver box has done this and have asked Sky before if there are any software updates due or issues that have been acknowledged

@CallumH53134572 @ajkemp81 @SpursOfficial @WestHamUtd @SkySportsPL @SkySports @SkyFootball @SkySportsMNF @GaryLineker Imagine following West ham and never seen them win anything or get in to Europe

@SkyHelpTeam hi, there is a horrible hiss/white noise overlaying the broadcast of SkySpMainEvHD and Skysp Pl HD. All other channels are fine.

@SkySports you did a great job on the last game at the Boleyn. BUT yesterday when Billy Bonds was being introduced WHY oh WHY did you pass it off as a noise in the background really poor and disrespectful

@_masterdebaters @SkyUK Incredible service that. Totally worth it.

@SkyUK I recorded crime and punishment on cbs reality last night when I watched it this morning the recording ended before the programme ended i tried to see if I could down load it to watch the end and could not find cbs reality on catch up or on demand very annoying.

@SkyUK You have taken £28.99 instead of 18.99 out of my bank today - I had a phone call recently to discuss poor broadband service but at DID NOT st any time consent to this or agree to increased fee. I want a refund immediately please.

@SkyHelpTeam so annoying that there's no point in renewing my Xbox live because your connection sucks and I can't play online!

Right @SkySports talking about Poch leaving for Man Utd **** Off @SkySports Poch is going nowhere 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😊😊😊😊😊😊 #COYS

@SkyUK discovering today and confirmed by William, your employee that it's better to be a new customer at another provider than to remain a loyal idiot with sky after 20 years. The world of media is opening up and this attitude will kill your business in time!

@SkyHelpTeam discovering today and confirmed by William, your employee that it's better to be a new customer at another provider than to remain a loyal idiot with sky after 20 years. The world of media is opening up and this attitude will kill your business in time!

Apparently @SkySportsNews @SkySports made a new years resolution and vowed to remain impartial in their reporting and commentary. Therefore would not be biased and have their heads stuck up Liverpool's backside! Unfortunately, they broke the resolution before 1am this morning.

@SkyHelpTeam Your staff offer no help as to why this keeps happing or a solution, Wasn't helpful at all. Why should we pay for services that can't use. Even started paying for hd and it didn't get turned on with no apologies.

@SkyUK wifi not working again! Signal is so bad and tv box not much better. Called customer support not much help either.

@JonDubbya @SkySports I’ve never subscribed out of principle

@skyUK what has the world come to when you censor( butcher) National Lampoon's Christmas Vacation past the 9pm watershed. #fail #movies #wtf

@1MickyHazard @MarcBenamram @TimesSport Have considered cancelling @SkySports this week. Am sick to the back teeth of this crap about our Manager. OUR Manager!!!

I really don’t understand why that vile creature @KayBurley is still employed by @SkyUK. Yet another reason for me to ditch their abysmal overpriced service.

@SkyUK I’m sorry but this sky Q is broken and cannot be fixed until the 29th this is unexceptionable from a company as large as sky 3 hours today on the phone to get us no tv brilliant !!!

@SkyUK having been a customer for years,I would expect a better service. I have been without internet for 3 days, told it would be fixed within 3 then 5 days. They repaired a line outside but it’s still not working!!. Now have to wait until next week for an engineer to come!!

@SkyUK nothing but trouble with your services the last year, paying for things can't use. Called for help and told only way to fix it is to pay even more! Money or pay for an engineer to fix your products that dont work! Not happy. New year new provider i think. #byesky

@O2 @SkyUK Had no service all day: below not workin “We're really sorry for the issues you experienced on Sky Mobile yesterday.We're giving you a day of free unlimited UK data this Saturday 8 Dec, so you can catch up on all the things you've missed. You don't need to do a thing”

@SkyHelpTeam having trouble with live tv. Image and sound keeps distorting. Been happening a couple weeks now. Checked all connections and everything is good internally. Please help.

@Average_Maker @SkyHelpTeam @SkyUK @virginmedia It’s ridiculous, was with Virgin for 4 years and never had it drop once

@fiveub @SkyUK @OpenreachHelp Ouch man I bet that sucks for gaming

@sarahroberts17 @SkyUK @NetflixUK Hate bad service 🙄 Hope you get it sorted x

Awaiting apology from @SkySports for that almighty disrespectful **** up ...

@SkyUK how long does it take to answer a phone sky been hanging on for over half an hour !! Terrible service

Moved broadband to @SkyHelpTeam from BT and an inauspicious start - not working, no hub even sent out, distinctly underwhelming phone customer service 🤬

@SkyHelpTeam hello I can’t connect to the internet. My hub is on all the symbols are white except the internet. I’ve done the unplugging and replugging like it said but it’s still not working. Please can you advise what to do

Not sure if you’re trying to wind me up or not @SkyHelpTeam I never once asked4txt assistance & seeing as your company royally ****** up my #broadband & #SkyQ haven’t worked properly since installing 13/9 your daily txt asking if my fault is fixed is pissing me off

@SkyUK @SkyHelpTeam - apologies I asked this question a while ago and now I can’t find the response. What is the easiest way of reviewing my Sky bundle with a view to downgrading. Also I would like to cancel my sky multi-room if possible as we aren’t using it. TIA.

@SkyUK I ain’t sure how long my contract is but trust me I ain’t been able too do anythin without interruption on tv or ur shit WiFi . Garbage

Dear @SkySports stop billing games such as #LIVMCI with your "Derby Day" and "Challenger/Champion" shite. They're never any good after that.

@SkyHelpTeam series links on Sky Q not working and keep dropping

@SkyHelpTeam hi do you have any new customer offers on tv and broadband?

Hey @SkyHelpTeam just had the sales call from 08007590420 - expecting customers to believe it’s @SkyUK when you receive the call and give over your password and mothers maiden name is ridiculously poor business practice.

Absolutely disgusted @SkyHelpTeam after 1 hr 25 minutes on the phone my issue was not only left unresolved but your customer services team hung up on me after I said I want it resolved.

@SkyHelpTeam Terrible service! Sky Q installed but doesn’t work properly and ‘urgent engineer visit’ not available until the 08th Oct! New fibre optic broadband which is slower then the old system and no one seemingly able to sort this anywhere!

@SkyUK high speed fibre broadband hay! Slower and more unreliable then my old service! Utter shambles with your customer service team!

@SkyHelpTeam Really poor broadband speed today in Chelmsford. Tried switching router on and off. My Sky app lists no issues

@SkySports @skyuk is there something wrong with your cameras or is there a problem at Wembley? The picture quality is dreadful in the spurs v Liverpool game. It’s like I’m watching a poor stream, everything’s blurry and difficult to follow.

@chelsea1012 @simmons2Sue @Jamie_Mc85 @SkyUK Also they never said it was a swap item so wasn't prepared/ready when the courier came for it to be swapped over.

@SkyHelpTeam as my broadband has been broken for 5days, what the refund policy for loss of service?

@SkyHelpTeam I just spent four hour on Facebook messenger going round in circles, whilst they ask me for a picture of my phone socket, is this normal? Can you please give me a number I can call to discuss this issue without you automated system kicking me out of the cue!

So Celtic v Rangers is on two channels yet you have to press the red button for Ipswich v Norwich. Really poor from @SkySports.

@SkyHelpTeam Issue remains same after 4 days, 3 calls,online complain,call back from you,email’s and tweets. You guys have amazed me, can’t believe one installation issue needs that much of my time. If I knew it’s that much of a hassle ,I would have never left @virginmedia

@SkyHelpTeam Still waiting for the call feom the right department. 4 days and you guys are not able to resolve a simple installation issue.

@SkyUK your teams are lost, called me 20:30 to resolve my complaint, got transferred to skyQ team even though I informed my issue is with broadband installation, then got transferred to wrong team and finally was told to call in the morning as the right department works weekdays.

@SkyHelpTeam your internet is absolutely shocking. Weve had three years of interrupted internet svs and non-usage of our sky products as a result. Im currently sending this on 3g as your internet is down AGAIN!!!!!

@Stillberto 1) Skysports has been reporting on sarri leaving/being sacked nonstop trying to steer shit up at chelsea too, 2) cech not playing would benefit arsenal more than chelsea since leno is better 3) chelsea respect cech (is why they allowed him to join rival)

@SkyHelpTeam hi is sky broadband down in ellesmere port

@SkySportsF1 @SkySports @JensonButton Absolutely nothing ! I have been watching F1 religiously since 1991 i find it the most boring race on the season every season i dnt ever look forward to it . It will never b removed from the racing calendar though coz its all about the money they rake in from the glits & glamour

@johndodds Now I understand, neither @bt_uk or (provider) @SkyUK or probably @OpenreachHelp can do anything. Sky's Talk Shield "isn't available on my network" 🤬🤬🤬🤬🤬🤬🤬

@SkyUK I’m absolutely livid! Just had £130 taken from my account by you, not a customer anymore and you’ve taken because we haven’t returned a box (after you said you’d send packaging for it) never received packaging and now being charged for your incompetency!

@SkyHelpTeam I’m sorry I switched broadband services to bt Only been with them a week and they can’t fix it til 28th May

@SkyHelpTeam After seven days of tail chasing and still no broadband at all, oh and being asked to pay to have our broadband put back, we have now been passed to a senior team for resolution.

Said I don't know my password like twice to the automated voice on phone and couldn't get through. Said I don't know in a northern accent got straight through 😂😂😂 @SkyUK wtf 😂😂😂

Two days without wifi. I basically kissed the engineers feet today when he came round to set it up @SkyUK - fab customer service.