Sky Outage Report in Rayleigh, Essex, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Rayleigh, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at Sky
Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Rayleigh, Essex, England
The most recent Sky outage reports came from the following cities: Basildon, South Benfleet, Chelmsford, Gravesend, Grays, Southend-on-Sea, Canvey Island, Wickford, Billericay, Stanford-le-Hope, Rayleigh and East Tilbury.
| City | Problem Type | Report Time |
|---|---|---|
 Basildon |
Internet | |
| South Benfleet |
TV | |
| Chelmsford |
Internet | |
| Basildon |
Internet | |
| Gravesend |
TV | |
| Grays |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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seg Mason PT
(@pt_seg) reported
from
Southend-on-Sea, England
@SkyUK our internet has been down for 3 days. We have turned it on & off pressed rest & still nothing. What are you going to do about it. We are paying for a service. What are you going to do.
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Edwin
(@edwinbeatz) reported
from
Basildon, England
@SkyHelpTeam I need my money back I literally just listened to the commentators since everything the stream was shit!!!
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Mark England
(@MarkEngland_) reported
from
Rochford, England
@SkyHelpTeam Wish I could get a good deal for 2x Mini boxes! Been a loyal Sky customer for donkeys years now, as have the rest of my family.
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ᗪᗩᐯE
(@Jaxstad) reported
from
Billericay, England
@SkyHelpTeam Appreciate your time HW, I know it’s not your fault. But I’m beginning to feel unfairly treated with this poor service.
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Ken
(@superspurs_fan) reported
from
Basildon, England
@SkyUK Dear Sky, shame I can’t get this prices for an existing customer
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Ray
(@bonzoRay) reported
from
Cliffe and Cliffe Woods, England
@SkyUK @SkySports Instead of making people ring through to cancel their sports subscription,why not follow the lead of Neville and Abramovich and automatically cancel sky sports subscriptions until football is up and running again,not a lot to ask in these troubled times,cheers
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Marty_Baldwin7🏴
(@smartie_martyb) reported
from
Basildon, England
I’ve never been more convinced of corruption in football after watch the first hal of #WAT/TOT #COYS #Premier_League #SkySports #VAR
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Darren Kerner
(@Darrensparky) reported
from
Southend-on-Sea, England
@SkyUK . Internet and phone line not working properly since installed on 9th December. 5 open reach engineers on 3 separate appointments to find the fault. No communications. Then you insult me by offering me £16 in compensation. This is poor Sky
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Emma Paradise
(@iamemmaparadise) reported
from
Southend-on-Sea, England
@SkyUK ..... seriously crap service...... I’ve had to reset my router 9 times today and reactive a minibox 12! Sort it out!!! #whatamipayingfor #shitservice #skyinternet #constantconnectivityissues
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Craig Harden
(@Craigtharden) reported
from
Grays, England
If any more sports are cancelled #skysports may have to be suspended as they will have nothing to show. Which then raises the question will #sky credit its subscribers for not being able to offer a service
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Donna April Wicks
(@DondonWicks) reported
from
Chelmsford, England
@SkyHelpTeam no internet can u help please CM2 #Galleywood #chelmsford
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ᗪᗩᐯE
(@Jaxstad) reported
from
Billericay, England
@SkyHelpTeam Done that before too... just had enough of the poor service I’m receiving on my broadband.
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Kerry Louise Page
(@curvychorister) reported
from
Southend-on-Sea, England
Great to see the fantastic service from Sky customer complaints team.. no reply to an email sent by them on the 29/7 asking me to contact them regarding complaint #dontbeliveinbetterservice @SkyUK
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Dan Marsden
(@majorcowpie) reported
from
Gravesend, England
@SkyHelpTeam my broadband has dropped and my kids arrive for Xmas tomorrow - help!!!
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Donna April Wicks
(@DondonWicks) reported
from
Galleywood, England
@SkyHelpTeam Internet not working in CM2 area #help #,halfterm
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Dave Silk
(@s11lko) reported
from
Billericay, England
@rayner_sara @SkyUK @SkyHelpTeam We had exactly the same problem when we originally tried to get ours installed years ago. Four 'visits' in total before it was done. Thought they would've sorted it by now...😞
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Ellis Ferguson
(@ellfergy) reported
from
Chelmsford, England
@SkyHelpTeam text messaging help not working and 30 mins wait by phone. #poorcustomerservice #skynothelp
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@SkyUK - please ask the Help department to respond to my query
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Lad In His Thirties
(@LIHT80) reported
from
Wickford, England
@SkyUK internet that I pay for and my package in general is shit! I am contacting @virginmedia tomorrow putting sky. Shocking. Just everything about
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matt
(@briggsym) reported
from
Wickford, England
@TheSunFootball Why don’t @SkySports @skytv just do the right thing and just not collect the money rather than make customers do the chasing. They could then offer up their contact centre to the Government to support their efforts! What a PR coup that would be!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Krystal Gault
(@Kitschmonkey) reported
@keilan1990 @SkyHelpTeam Goodness I hope so. Still down now. They haven't texted me. I'm on the priority register as disabled so you would think they'd contact us!
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Aimeeleigh
(@aimee_leigh25) reported
@SkyHelpTeam No tele due to having sky glass WORST mistake ever! So no Internet or tele since 7am and then seeing it’s up to 5 days to repair?! But you’ll expect my bill to go out my bank in 2/3 days JOKE
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#Letsgoget7
(@Stupotter1974) reported
@SkyHelpTeam Last time I had a similar issue about 4 months ago it was like 5/6 days to fix but included weekend, got zero compensation as only working days counted, and paltry few gb added to plan when probs went thru about 50. Don’t expect any accurate information from updates
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Thriftmaster 🇬🇧
(@Thriftmaster2) reported
@SwtStrikeCasino @SkyHelpTeam Stockport here & it's been down all day - no internet and my sky glass won't work either. #pissedoff
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Sandra Taylor #FBPE
(@SandraD_Taylor) reported
@SkyHelpTeam Many issues reported across Greater Manchester including Altrincham. Do you count this as Lancashire?
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Steph wilson
(@Bingalingeesha) reported
@SkyHelpTeam Come in what is going on comes back on for 15 minutes, my house is in uproar now that it’s gone back off again, kids must think I’m a sky engineer and want me to fix it
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Nick Stagg-Andrew
(@Nickstaggandrew) reported
@Murph1d @SkyHelpTeam I was told today that I wouldn’t get any for the services as the services are working. Even though it’s a streaming service and can’t stream without broadband. It’s ridiculous.
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Mike Tunney
(@mikespess) reported
@SkyHelpTeam It’s not Lancashire it’s the whole of the North west with no service since 1am this morning . 750,000 ‘impacted’ customers .
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Antonia Bennett
(@bennett_antonia) reported
@SkyHelpTeam @SUSANLl40183910 Jesus how many have you got??!! Is this a national issue? Be really, really helpful if you could issue some proactive comms so people can plan.
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Bethan Hollows
(@prinbvh) reported
@LisettaWren @proberto_carlos @SkyHelpTeam It’s not rude it’s correct. I work fro home and it’s been affected all day and potentially tomorrow and they can’t even update their service pages with the issue. It’s clearly a serious problem to be down so long so we need more info.