Sky Outage Report in Rayleigh, Essex, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Rayleigh come from postal codes SS6.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Rayleigh, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Sky
Sky is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Rayleigh, Essex, England
The most recent Sky outage reports came from the following cities: South Benfleet, Southend-on-Sea, Rochford, Chelmsford, Stanford-le-Hope, Rayleigh, Basildon, Billericay, Wickford, Southminster, Sheerness, Grays, Laindon and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 South Benfleet |
TV | |
| South Benfleet |
Internet | |
| Southend-on-Sea |
Total Blackout | |
| Rochford |
Internet | |
| Chelmsford |
Internet | |
| Stanford-le-Hope |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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matt
(@briggsym) reported
from
Wickford, England
@TheSunFootball Why don’t @SkySports @skytv just do the right thing and just not collect the money rather than make customers do the chasing. They could then offer up their contact centre to the Government to support their efforts! What a PR coup that would be!
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Gammorreon Kennel
(@gammorreon) reported
from
Althorne, England
@SkyHelpTeam we moved into our new build in March and have no phone line we have tried contacting sky many times but still no luck. I have tried to cancel our previous subscription and get a new one set up and tried moving our old one over but we are not getting anywhere.
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Sue Adams
(@sue_adams_) reported
from
Higham, England
@SkyHelpTeam i got a new sky tv service in December as part of your refer a friend promotion. The person who referred me received his reward I think in February but no sign of mine. I understand you are only answering emergencies during covid times, but how long should I wait???
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Paul Reynolds
(@BertyBoyCAFC) reported
from
Gravesend, England
@SkyHelpTeam Hi my sky hub been playing up for a few days now so I just run a test and it told me there’s a problem and to ring number. When I ring number tells I have to be alligible but I’m not so not sure what to do
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@SkyUK - please ask the Help department to respond to my query
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Darren Posnack 🏴
(@daz_poz) reported
from
Southend-on-Sea, England
@SkyHelpTeam absolutely fed up with Sky now. 3 days constantly trying to pause my sports & it never goes through online. Telling me to try a phone number that doesn’t work. If I get billed the full amount (including more price rises) next month I’ll cancel my whole subscription.
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Ron Mahoney
(@RonMahoney1965) reported
from
Southend-on-Sea, England
@SkyUK 2 hour wait on the phone to cancel down a subscription, but if you want to UPGRADE you can do it online, on the app or on your box. Why don't you make it easier for people out of contract to make changes at this difficult time, appalling customer service
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BeKind_Charlatan🌱
(@mrs_harket) reported
from
Rayleigh, England
@nick_f1979 @SkyHelpTeam My MiL who chops & changes her plan constantly can change hers online. We’ve had sky coming on 21 years, never questioned anything & we can’t cancel. #angry
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Theresa Lane
(@Theresalane1965) reported
from
Ramsden Bellhouse, England
@SkyHelpTeam Thus morning we upgraded to sky q. The 2 mini boxes are not working and your customer service number hangs up if you are not vulnerable. Disgusting service as you are quick enough to take my money.
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Stewart Lane
(@laney74_) reported
from
Gravesend, England
@SkyHelpTeam not happy that I paid £12.99 for the rise of skywalker on April 13 only for it to be available on sky movies 3 weeks later, I’ve been with sky for over 21 years and expect better treatment to a loyal customer
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Dan Doherty
(@DNAPhysio) reported
from
Maldon, England
@SkyHelpTeam I'm an NHS keyworker. I have broadband issues that I cannot address online yet there appears to be no way to speak to anyone - please advise urgently
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Wendy Hall
(@Wendyjhall) reported
from
Corringham, England
Sort it out please @SkyUK No wifi since last Friday, meant to be upgraded to Superfast as WFH. No courtesy calls, keep having to chase. Absolutely unacceptable service. Today first time we had a call back from complaints dept. Engineer investigating tom they say..#BelieveInBetter
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Paul Parker
(@paulparker81) reported
from
Basildon, England
@virginmedia experiencing the worst customer service I have ever had. Been a customer for 10+ years but not after today @SkyUK will be gaining another customer instead
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Ray
(@bonzoRay) reported
from
Cliffe and Cliffe Woods, England
@SkyUK @SkySports Instead of making people ring through to cancel their sports subscription,why not follow the lead of Neville and Abramovich and automatically cancel sky sports subscriptions until football is up and running again,not a lot to ask in these troubled times,cheers
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Richard Burgess
(@Cover4Caravans) reported
from
Southend-on-Sea, England
Funny how if you want to remove a package you have to ring @SkyUK and you can’t do it online. That’s creating a barrier for a customer when it could easily be done online.
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⚒Shane WHU Slaven #GSBOUT ⚒
(@shaney9ss) reported
from
Basildon, England
Don't care if we get relegated. Health before wealth. **** off @premierleague and **** off @SkySports. You couldn't give a shit about the players. All you care about is money.
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Theresa Lane
(@Theresalane1965) reported
from
Ramsden Bellhouse, England
@SkyHelpTeam I had hoped to have my problem sorted yesterday but no still waiting for a call from sky. New sky q in place but no use 😡 very poor service.
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glenn broadmore
(@glennspurs1968) reported
from
Ingatestone, England
@SkySportsPL @SkySports Never a pen, typical Manc biased Ref again, pathetic
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ben martin
(@BenFluffs81) reported
from
Basildon, England
@SkyHelpTeam Firstly I never got a message and you are telling me I paid £16 and my daughter watched it once. Secondly it should state you only get it for 24 hours once you watch it not the 7 days it says to rent #poorservice #tradingstandards
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ben martin
(@BenFluffs81) reported
from
Basildon, England
@SkyHelpTeam Never got a message. My daughter watched it on Monday when we downloaded it and it was still on the box yesterday as she started to re watch it in the morning. I should of downloaded it from amazon as they were same prove but for 30 days
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Phill Whitehouse
(@Philltastic89) reported
@SkyHelpTeam is this problem affecting staffordshire also? Tried to run the diagnostics off the website but keeps crashing
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✨Laila✨
(@laila_aries33) reported
Sky broadband still down . It works for a bit then dips been like this since last night . What’s happening ? @SkyUK I pay too much for poor service and little to no explanations as to why it’s not working
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Barry skinner
(@Barrington__) reported
from
Thundersley, England
@SkyHelpTeam this is a joke, 1 or 2 hours is acceptable. 5 or 6 hours is not. When alot of people are working from home this now puts added pressure on people to make their time up or in some cases having to take this as annual holiday because of your problem,
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Kev
(@Kevvy1981) reported
@HelenWelshHelen @SkyHelpTeam I agree I have issues like this before but not the length which is getting silly this is the only day i have off in 2 weeks so I want to play games to relax but can't
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MattKent
(@matt_reduce) reported
@SkyUK this is one outage too many. Can someone contact me to discuss cancellation
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Paul Bellchambers
(@TheLateChef) reported
@SkyHelpTeam no internet back yet! The silence from Sky is deafening! The ack of updates is unacceptable!The bland statements are unhelpful! No urgency or customer care! It’s now 18 hours, when will Sky fix it? #skydown #skyoutage
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Lucy
(@angelelliesmum) reported
@SkyHelpTeam any ideas how long this broadband outage issue will go on for?
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Ruairí
(@FindingRuairi) reported
@SkyHelpTeam Considering switching to Sky, but cannot find a number for the sales team and I have a few questions not available online. 1 hour wait for customer service. Any chance you could give me the sales team number? Not a great start being honest…
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Claire May 🤪😂🤪
(@clairepack) reported
@SkyHelpTeam please sort your internet out it’s been slow and going off since 1.30am … Its now not connecting at all!!! Working on 5G in my own home (which isn’t great either!)
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Warren Richardson
(@Sniper404uk) reported
How much longer are you going to have issues @SkyHelpTeam people need their internet!