Sky Outage Report in Rayleigh, Essex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Rayleigh come from postal codes SS6.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Rayleigh, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Sky
Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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Wi-fi (13%)
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TV (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Rayleigh, Essex, England
The most recent Sky outage reports came from the following cities: Rayleigh, Chelmsford, Rochford, Basildon, Canvey Island, Billericay, Gravesend, South Benfleet and Southend-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Rayleigh |
Internet | |
| Rayleigh |
Phone | |
| Chelmsford |
TV | |
| Chelmsford |
TV | |
| Rochford |
Internet | |
| Chelmsford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK the advice from SKY “help” is “call sky complaints” ... why don’t SKY complaints call me as they said they would???
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK 6 different people who all transferred me to others who couldn’t or wouldn’t help. Sky personnel lie to customers
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Harvs
(@DanHarvey74) reported
from
Rayleigh, England
@JonesyyWFC @SkySports But no, along these lines.. "You know how Watford treat their head coaches, there have been a lot, what do you need to do to stay here longer than most of them?" was the tone & sneakyness of it to someone whose English is very broken!
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Stephen Turner
(@archaeologyuk1) reported
from
Rayleigh, England
@SkyHelpTeam broad band has gone down again, been hanging on the phone for ages. Is this affecting SS6 area or just me?
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Laura
(@laurajjcook) reported
from
Thundersley, England
@JellyNation1 @SkyHelpTeam Yes I have never had issue either until past two weeks. It is the not being believed when you call to say it isn’t working that is frustrating. I am not an internet expert but I know it not my Christmas tree causing speed to drop so dramatically!
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Terry
(@tgloughnane) reported
from
Gravesend, England
Who else thinks that @SkyUK are using Covid as an excuse to not talk to people and allow customer service to get even worse?
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Allan J Watkins
(@ChalkwellAl) reported
from
Southend-on-Sea, England
Dear @SkyHelpTeam you only have to do a little bit of looking around the web to find people all over the country pulling their hair out and living in connectivity hell and yet you always put up that link to ‘have you tried doing this’, my god a bit of honesty might help ...
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Laura
(@laurajjcook) reported
from
Thundersley, England
@SkyHelpTeam Frustrating to have phoned twice in past week to be told internet drop outs were result of poorly placed router (same place as it has always been)/Christmas tree placement (nowhere near router)/other devices interfering (see aforementioned). Clearly a Sky issue this week.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK the incompetence of SKY is unbelievable. I might as well buy the dish and hope it gets a signal. Lied to. Again and again. Promised much! Delivers little.
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Seg Lark ( Mason )
(@segmasonagm) reported
from
Southend-on-Sea, England
@SkyUK you are absolutely awful company for wifi you still charge me / others when the wifi is down will be calling to cancel my wifi & looking to go else where
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Jess Garty
(@JessicaGarty) reported
from
Maldon, England
@SkyUK please can someone help - every single time I call the operator cuts me off and tells me to go to sky online. I cannot resolve this online I need to speak with someone.
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#GSBOUT Adam Cooper
(@adamcooperwhu) reported
from
East Tilbury, England
@rushymanondrums @SkySports Aside of your strange and inaccurate breakdown of the games events, West Ham Utd won ugly last night. Something teams pushing for European football have to do and something Bielsa’s Leeds will never do as they are far too naive. Running around like maniacs isn’t always effective
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK have closed my complaint without even speaking to me. What?
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Richard Tomlin
(@RichardTomlin) reported
from
Cliffe and Cliffe Woods, England
@SkyHelpTeam Are you aware of any reported network issues in ME3 area. Broadband is very sluggish and slow
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Darren Skingle FA Licensed Coach
(@FACoachdazza) reported
from
Chelmsford, England
Sunday mornings without #goalsonsunday with @chris_kammy and Co on @SkySports just aren’t the same , it’s was the best footy highlight show on TV , @BBCMOTD is such a poor show and biased to the Max ..... is the producer a Spurs fan ? How can you run out of time when analysing 🤦🏼
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK wow! I write a letter adressing some issues and SKY wrote back. Standard letter, thanks for contact. Nothing. Not one issue addressed. Could this company be any worse?
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK wow! I complained to SKY. I’ve had 3 different people email me. The last one suggested I use my sky box to help. That’ll be the SKY box that wasn’t installed today? The incompetence and lack of care is astounding.
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Laura
(@laurajjcook) reported
from
Thundersley, England
@handzia @SkyHelpTeam Their website is now down too!
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Harvs
(@DanHarvey74) reported
from
Rayleigh, England
@david_wfc @SkySports "You know how Watford treat their head coaches, there have been a lot, what do you need to do to stay here longer than most of them?" was the tone & sneakyness of it to someone whose English is very broken!
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Tony Maynard
(@maynard563) reported
from
Southend-on-Sea, England
@OpenreachHelp @SkyHelpTeam My Parents have been unable to make or receive calls since December. My Mum contacted @SkyUK on 23rd December, then again on 2nd Jan, have had a visit then and they traced the issue back to Open Reach equipment. Still not sorted! What is going on??
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Taylor
(@neilt272) reported
@SkyUK My broadband is back up and running after being without it for 10 days, how do I go about getting compensation for the loss of service? I understand I should be getting £8 for each day I was without it.
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Michael Rumney
(@micrumney1) reported
@SkyHelpTeam the second person was very helpful I wish I could remember his name but he explained everything fully and the issue was resolved thank you.
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Brad Drake
(@braddrake23) reported
@SkyHelpTeam I’m leaving and can’t wait, but how do I get my money back for the the service you haven’t provided over the past month? My internet has dropped off at least 5 times a day. Not really providing a service is it?
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Sab Singh Saroya
(@Sab_LFC) reported
@SkyHelpTeam hi I am having issues in getting through to someone on sky after being prompted to call in. The message tells me wait time is 20mins and then sends me a text message and hangs up
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ben nash🏴
(@bennash02) reported
@SkySports He should be sacked wtf is this
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AD-"z0la25"-CFC🏴
(@ADz0la25CFC) reported
@SkyHelpTeam I have GPRS and intermittent 3G, I rely on WiFi to contact anyone, I need it back up now, this keeps happening. When will service resume, I’m desperate here.
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Calum Stewart
(@GonzoTA4) reported
@RoyalMailHelp @SkyHelpTeam @SkyUK looks like my Sky Q mini box is lost somewhere in Glasgow. As your customer, is there any chance you could fix this?
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Emily
(@ClareeEmily) reported
@SkyHelpTeam Spent an hour trying to contact Sky but continually being hung up on, not even put into a que. We have had 2 engineer visits scheduled that have not gone ahead when they were booked for with no explanation. Been a “customer” a couple weeks & already regretting it!
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tez
(@deuse_x) reported
@andrewrex100 @SkySports Looks like you never seen the video...it's still up on reddit..or are you a pervert as well?
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AD-"z0la25"-CFC🏴
(@ADz0la25CFC) reported
@SkyHelpTeam The link doesn’t work and I can’t make calls without WiFi, when will the issue in TF8 be resolved?