Sky Outage Report in Rayleigh, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Rayleigh, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 22: Problems at Sky
Sky is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (66%)
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Wi-fi (13%)
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TV (10%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Rayleigh, Essex, England
The most recent Sky outage reports came from the following cities: Chelmsford, Basildon, Canvey Island, Billericay, Gravesend, South Benfleet, Southend-on-Sea, Rochford, Stanford-le-Hope, Rayleigh and Wickford.
| City | Problem Type | Report Time |
|---|---|---|
 Chelmsford |
Internet | |
| Basildon |
Phone | |
| Basildon |
Phone | |
| Canvey Island |
TV | |
| Billericay |
Phone | |
| Gravesend |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK wow! I write a letter adressing some issues and SKY wrote back. Standard letter, thanks for contact. Nothing. Not one issue addressed. Could this company be any worse?
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Sarah Rubinstein
(@auntierarah) reported
from
Thundersley, England
@SkyHelpTeam I work from home and have no Internet pls help!!!
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Daniel Drury
(@DannyDrury) reported
from
Billericay, England
@SkyHelpTeam I’ve tried and and When logged in just says ineligible? Gold customer with yourselves so not sure why not showing any add ons
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK the advice from SKY “help” is “call sky complaints” ... why don’t SKY complaints call me as they said they would???
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Stephen Turner
(@archaeologyuk1) reported
from
Rayleigh, England
@SkyHelpTeam broad band has gone down again, been hanging on the phone for ages. Is this affecting SS6 area or just me?
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Christopher John
(@Moley1985) reported
from
Billericay, England
So how come you can change t&cs half way through a fixed term but I can't @SkyHelpTeam? Not great when my Internet service has become woeful
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Tony Maynard
(@maynard563) reported
from
Southend-on-Sea, England
@OpenreachHelp @SkyHelpTeam My Parents have been unable to make or receive calls since December. My Mum contacted @SkyUK on 23rd December, then again on 2nd Jan, have had a visit then and they traced the issue back to Open Reach equipment. Still not sorted! What is going on??
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Darren Skingle FA Licensed Coach
(@FACoachdazza) reported
from
Chelmsford, England
Sunday mornings without #goalsonsunday with @chris_kammy and Co on @SkySports just aren’t the same , it’s was the best footy highlight show on TV , @BBCMOTD is such a poor show and biased to the Max ..... is the producer a Spurs fan ? How can you run out of time when analysing 🤦🏼
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Terry
(@tgloughnane) reported
from
Gravesend, England
Who else thinks that @SkyUK are using Covid as an excuse to not talk to people and allow customer service to get even worse?
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Christopher John
(@Moley1985) reported
from
Billericay, England
@PlanetGridders @SkyHelpTeam I'll back him up on that one. Over 2 hours on the phone with Sky yesterday. Had to pay extra for broadband boost to seemingly fix the problem which feels a bit wrong...
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Jess Garty
(@JessicaGarty) reported
from
Maldon, England
@SkyUK please can someone help - every single time I call the operator cuts me off and tells me to go to sky online. I cannot resolve this online I need to speak with someone.
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#GSBOUT Adam Cooper
(@adamcooperwhu) reported
from
East Tilbury, England
@rushymanondrums @SkySports Aside of your strange and inaccurate breakdown of the games events, West Ham Utd won ugly last night. Something teams pushing for European football have to do and something Bielsa’s Leeds will never do as they are far too naive. Running around like maniacs isn’t always effective
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Laura
(@laurajjcook) reported
from
Thundersley, England
@handzia @SkyHelpTeam Their website is now down too!
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Seg Lark ( Mason )
(@segmasonagm) reported
from
Southend-on-Sea, England
@SkyUK you are absolutely awful company for wifi you still charge me / others when the wifi is down will be calling to cancel my wifi & looking to go else where
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Christopher John
(@Moley1985) reported
from
Billericay, England
My bt sport keeps momentarily blurring /freezing and losing sound @SkyHelpTeam Although I've lost sound for 20 months and still no resolution
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Seg Lark ( Mason )
(@segmasonagm) reported
from
Southend-on-Sea, England
@SkyHelpTeam yet again your service has gone down I’ve just upgraded & can’t use my wifi at all for work. What are you going to do about this
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Allan J Watkins
(@ChalkwellAl) reported
from
Southend-on-Sea, England
Dear @SkyHelpTeam you only have to do a little bit of looking around the web to find people all over the country pulling their hair out and living in connectivity hell and yet you always put up that link to ‘have you tried doing this’, my god a bit of honesty might help ...
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Laura
(@laurajjcook) reported
from
Thundersley, England
@JellyNation1 @SkyHelpTeam Yes I have never had issue either until past two weeks. It is the not being believed when you call to say it isn’t working that is frustrating. I am not an internet expert but I know it not my Christmas tree causing speed to drop so dramatically!
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK have closed my complaint without even speaking to me. What?
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Laura
(@laurajjcook) reported
from
Thundersley, England
@SkyHelpTeam Frustrating to have phoned twice in past week to be told internet drop outs were result of poorly placed router (same place as it has always been)/Christmas tree placement (nowhere near router)/other devices interfering (see aforementioned). Clearly a Sky issue this week.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Davis
(@Michael91180831) reported
@SkyHelpTeam My mum is the account holder, but my step-dad shares the log in info. He's tested the connection, and it said that there's an issue in our area. We'll try to get through to someone on call with the account holder.
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Liam☔
(@CanOfChilli) reported
@andybrook1 @ferngully44 @SkySports they think any of us bow down to the queen 😭
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Matt
(@matt_lad87) reported
from
Oldham, England
@SkyHelpTeam we have moved address and your team keeps on contacting us to advise about moving however you keep contacting us with the wrong address information can someone please DM me so we can sort this issue out please.
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Blair Sutherland
(@blairsuds) reported
@SkyHelpTeam could someone please sort this out Countless times we are told that a call back will happen and it isn’t. Beyond a joke now. If the “sky help team” could help that would be great?!?! #COVIDVaccination #DailyBriefing #help
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Williams Blessed
(@WilliamsBlesse8) reported
@SkySports Problems with the English Media
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John Barclay
(@johnbarc86) reported
@SkyHelpTeam Two people working from home, my wife for the nhs so a quick fix would be appreciated
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Anna
(@a_tuts) reported
@SkyHelpTeam hi - you were meant to send me a mail kit so I could return my equipment and never did....what do I do?
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NishitParmarPhoto
(@NishParmarPhoto) reported
Just had my 4th call today from someone claiming to be from @SkyUK with issues with my broadband. So far, I’ve told them I’m a hacker and that I don’t have sky. I’m waiting for their 5th call. I may suggest I work for the secret service... just to see what they do. 👍
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ⒷⒶⒷⓎⒷⒾⓇⒹOFFICIAL
(@babybirdrip) reported
And terrible company of the day is @SkyUK
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Jockey
(@jewcky1) reported
@SkyHelpTeam cheers this did **** all nothing