Sky Outage Report in Southend-on-Sea, England
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The latest reports from users having issues in Southend-on-Sea come from postal codes SS9 and SS1.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Southend-on-Sea, England
The most recent Sky outage reports came from the following cities: South Benfleet, Chatham, Southend-on-Sea, Rochester, Rochford, Gillingham, Rayleigh, Basildon, Wickford, Southminster and Sheerness.
| City | Problem Type | Report Time |
|---|---|---|
 South Benfleet |
TV | |
| South Benfleet |
Internet | |
| Chatham |
Internet | |
| Southend-on-Sea |
Total Blackout | |
| Rochester |
Internet | |
| Rochester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
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Mark Shipley
(@Shippers1878) reported
from
Galleywood, England
Whilst it’s a complete rip off who gets the £15 from the football PPV deal? Absolutely they can go to **** if it just lines @SkySports and @btsportfootball pockets.
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Matt Hardy
(@matthardy91) reported
from
Gillingham, England
@skyhelpteam @skyuk internet down since Sat in ME8, cannot get through to you on the phone, can you please explain when it will be fixed
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Sue Adams
(@sue_adams_) reported
from
Higham, England
@SkyHelpTeam i got a new sky tv service in December as part of your refer a friend promotion. The person who referred me received his reward I think in February but no sign of mine. I understand you are only answering emergencies during covid times, but how long should I wait???
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⚒Shane WHU Slaven #GSBOUT ⚒
(@shaney9ss) reported
from
Basildon, England
Don't care if we get relegated. Health before wealth. **** off @premierleague and **** off @SkySports. You couldn't give a shit about the players. All you care about is money.
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Gammorreon Kennel
(@gammorreon) reported
from
Althorne, England
@SkyHelpTeam we moved into our new build in March and have no phone line we have tried contacting sky many times but still no luck. I have tried to cancel our previous subscription and get a new one set up and tried moving our old one over but we are not getting anywhere.
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Nick Lowery ℹ
(@nick_lowery) reported
from
Wickford, England
WTF is Souness on now. West Ham should be top 6!!! @SkySports
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Paul Parker
(@paulparker81) reported
from
Basildon, England
@virginmedia experiencing the worst customer service I have ever had. Been a customer for 10+ years but not after today @SkyUK will be gaining another customer instead
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Richard Burgess
(@Cover4Caravans) reported
from
Southend-on-Sea, England
Funny how if you want to remove a package you have to ring @SkyUK and you can’t do it online. That’s creating a barrier for a customer when it could easily be done online.
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Wendy Hall
(@Wendyjhall) reported
from
Corringham, England
Sort it out please @SkyUK No wifi since last Friday, meant to be upgraded to Superfast as WFH. No courtesy calls, keep having to chase. Absolutely unacceptable service. Today first time we had a call back from complaints dept. Engineer investigating tom they say..#BelieveInBetter
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Sean Calvert
(@seancalvert1) reported
from
Southend-on-Sea, England
@SkyHelpTeam The internet keeps dropping out here in Leigh on Sea. Any known issues?
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Mat Thompson
(@Mat_Thompson) reported
from
Rochester, England
@SkyUK really need to work out what VIP stands for in there so called Sky VIP area. I really don’t feel like a 13 year old customer that’s for sure. Terrible service. @SkyHelpTeam
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Theresa Lane
(@Theresalane1965) reported
from
Ramsden Bellhouse, England
@SkyHelpTeam Thus morning we upgraded to sky q. The 2 mini boxes are not working and your customer service number hangs up if you are not vulnerable. Disgusting service as you are quick enough to take my money.
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Ron Mahoney
(@RonMahoney1965) reported
from
Southend-on-Sea, England
@SkyUK 2 hour wait on the phone to cancel down a subscription, but if you want to UPGRADE you can do it online, on the app or on your box. Why don't you make it easier for people out of contract to make changes at this difficult time, appalling customer service
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Rob Childs
(@robchilds) reported
from
Gillingham, England
@SkyHelpTeam The service is off AGAIN. Had this since last Friday. NOT ACCEPTABLE, three family members trying to work remotely from home here.
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BeKind_Charlatan🌱
(@mrs_harket) reported
from
Rayleigh, England
@nick_f1979 @SkyHelpTeam My MiL who chops & changes her plan constantly can change hers online. We’ve had sky coming on 21 years, never questioned anything & we can’t cancel. #angry
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Theresa Lane
(@Theresalane1965) reported
from
Ramsden Bellhouse, England
@SkyHelpTeam I had hoped to have my problem sorted yesterday but no still waiting for a call from sky. New sky q in place but no use 😡 very poor service.
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ben martin
(@BenFluffs81) reported
from
Basildon, England
@SkyHelpTeam Firstly I never got a message and you are telling me I paid £16 and my daughter watched it once. Secondly it should state you only get it for 24 hours once you watch it not the 7 days it says to rent #poorservice #tradingstandards
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Josie 🙋🏻♀️
(@josienett) reported
from
Rochester, England
@SkyHelpTeam hi! We've had problems with our Internet all day today and the built in 'how to fix it, hasn't. Any help would be much appreciated.
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Carl Lanaway
(@CLanaway1) reported
from
Gillingham, England
@SkyHelpTeam I am having trouble downloading anything to my sky q box, it’s just not working at all?
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ben martin
(@BenFluffs81) reported
from
Basildon, England
@SkyHelpTeam Never got a message. My daughter watched it on Monday when we downloaded it and it was still on the box yesterday as she started to re watch it in the morning. I should of downloaded it from amazon as they were same prove but for 30 days
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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kirsty
(@Kirsty_m_b) reported
@SkyHelpTeam I’ve tried multiple times tonight to purchase a broadband / tv package as a new customer. Every time I’m met with a ‘technical error’ ‘it’s not you it’s us’. I’ve tried multiple laptops / iPhones.
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mark
(@markukfan) reported
@SkyUK Can i ask is there a problem with the prime app in the UK today as when i click it says not available right now please try again later, id appreciate any reply
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GARY
(@gazza6291) reported
@SkyHelpTeam sky glass is ****. I swapped from sky q. What a mistake
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Jaephet Tanganga
(@therealfigjam) reported
That was poor refereeing! Should have been stopped 10-15 seconds before the knockout! Lad was done and shouldn’t have taken the last 6-7 shots! #Boxxer #SkySports
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Tor
(@Ashaman_Tor) reported
@SkyHelpTeam it says everything is fine, and if i do the pinging on the sky router maintenance page it says 0 dropped packets, but if i do it on command prompt i get a timeout on third step and as i said, very bad latency in game, but nothing bad on browser
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lawrence mcnally
(@lawrencemcnally) reported
@blueinyorkshire @SkyKaveh @SkySports **** the licence, and sky get a stick, save £359
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Arsenal Forever
(@Arsenal27612844) reported
@ARSENAL_THERAP @SkySports @talkSPORT Absolutely spot on. I don't watch or listen to either of them, awful biased crap 👍
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Dan Vickers
(@Danjohnvickers) reported
@SkyUK your fibre connection seems to be down in LS28, do you know when this will be fixed?
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Mike ellis
(@Mike_lfc_ellis) reported
@Gaga_BoyBeliebs @SkyUK It's dog ****.. stick with bt.. trust me.
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Luke Mercieca
(@ciecaofficial) reported
@SkySports @andyh174 @d_holland01 remember him? Poor guy.