Sky Outage Report in Thundersley, Essex, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Thundersley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thundersley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Sky
Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Thundersley, Essex, England
The most recent Sky outage reports came from the following cities: Southend-on-Sea, Gravesend, Basildon, Billericay, Rochester, Wickford, Chelmsford, South Benfleet, Brentwood, Longfield and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Internet | |
| Gravesend |
Phone | |
| Gravesend |
Phone | |
| Basildon |
Wi-fi | |
| Southend-on-Sea |
TV | |
| Southend-on-Sea |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Thundersley, England
Latest outage, problems and issue reports in Thundersley and nearby locations:
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Mark Hamilton
(@MarkHamilton76) reported
from
Rochester, England
@SkyHelpTeam hey! Are there any known issues in the ME1 Rochester, Kent area? Have had frequent line light drop outs for the last 24hrs and when connectivity restores it’s only for around 20 mins at below half speed before dropping out again. All connections and cables checked.
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⚒Shane WHU Slaven #GSBOUT ⚒
(@shaney9ss) reported
from
Basildon, England
@SkySports None of that ****
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Tony Baker
(@essexLADtb27) reported
from
South Woodham Ferrers, England
@LastWordOnSpurs @SkySports Our squad is thinner than the awful tracing paper bog roll used at school as a kid
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Lee
(@Lee83Con) reported
from
Basildon, England
@tuohy7 @SkyUK 1/2 I have also experienced this, being sold a sky glass tv 📺 knowing my internet speed wouldn’t be compatible and to top it off also sold me 3 Sky Pucks. We had nothing but trouble from day one. When i spoke to customer service they advised me that on the day of purchase
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Mark Springett
(@MarkSpringett) reported
from
Chelmsford, England
@SkyHelpTeam can't watch ITV hub at all now, even a power off and on doesn't fix it. The adverts play then I just get a black screen.
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Simon Cox
(@SCoxy31Real) reported
from
Thundersley, England
@SkyHelpTeam My Sky Q box keeps disconnecting and I keep having to reboot it. I have sky broadband and this service is a shambles
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James Higgs
(@JamesHiggs1990) reported
from
Southend-on-Sea, England
@SkyHelpTeam It has and booked an engineer who has came to fix it but they never came to my house now one is here atm and trying to fix faults but it’s unacceptable speeds
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Vicky Blackmore
(@Vicky_Blackmor) reported
from
North Fambridge, England
@SkyHelpTeam hi, tried it but didn't help, was still frozen the next time we turned the tv on
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@SkyUK Is your app/website having problems as I can’t get past a certain point whilst trying to order my Sky Glass?
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Char ✌☮
(@sharlutte94) reported
from
Galleywood, England
@SkyHelpTeam hello, do you still offer the sky free sat service at all?
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Mark Springett
(@MarkSpringett) reported
from
Chelmsford, England
@SkyHelpTeam It seemed to help initially but this evening, while watching live TV, The One Show, different segments of the show had different lip sync delays. We also had to turn power off again as apps and live TV weren't working at all !!!
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Justin Pywell
(@justinpywell) reported
from
Southend-on-Sea, England
Not sure why the person called Barbara at #skyglass insisted on talking over both me and my mother in law but it's really not the standard a 25 year VIP customer should be getting from @SkyUK hopefully will speak to someone more helpful tomorrow 🤬
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Fran Carlyon
(@FranCarlyon) reported
from
Hockley, England
@SkyHelpTeam We pay you guys massive amounts of money for a service you now haven’t been able to properly provide for DAYS. How can this be dragging on like this? It’s unacceptable as is your general attitude regarding this issue.
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here4thememories 🇬🇧🏴
(@PeterFullman2) reported
from
Canvey Island, England
Ok so this week I’m on call, I’m going to utilise the time to do two things that will take far longer to do than they should. Renew 3 x @leytonorientfc season tickets and cancel @skysports.
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Mr Smith
(@MrJSASmith) reported
from
Brentwood, England
@SkySports the directing of the cricket this year has been notably poor...missing umpires decisions, missing run outs. Really poor.
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Fran Carlyon
(@FranCarlyon) reported
from
Hockley, England
@SkyHelpTeam hi, my mum in Basildon (SS14) recently had to have openreach out because her internet packed up. Now barely a week later it’s gone again, is there an issue in that area please??
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@chefbrad
(@Chefbradpoker) reported
from
Canvey Island, England
@GNev2 Maybe @SkySports should sack you @GNev2 you are a disgrace all the poor family’s lost people due to Cancer sicko
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andy robery
(@ARobery) reported
from
Canvey Island, England
@SkySports box ticking crap
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Mark Springett
(@MarkSpringett) reported
from
Chelmsford, England
@SkyHelpTeam @Steff2804 Having major problems with ITV Hub freezing on both Glass and Pucks. Screen just goes black
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Mark Springett
(@MarkSpringett) reported
from
Chelmsford, England
@SkyHelpTeam had Sky glass a couple of months now and have noticed minor and major lip sync, pretty much all the time, it's really annoying and no, I haven't got any sort of connected speaker system. How do I fix this.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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T.A.Wght
(@Leftyladswife65) reported
@SkyHelpTeam I wouldn’t call it inconvenience, it’s complete lack of customer service. I’ll be checking their bill once this issue is finally resolved and looking to transfer them to another provider who I can rely on.
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me
(@notmewhome) reported
how is @SkyHelpTeam @SkyUK so hard to contact online. where is your online chat gone, now you just have the useless bot and messenger where you never respond. utter joke customer service.and so much for vip what a crock of **** that is. no help at all
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Dylan McKay
(@Dylan_Mc_Kay) reported
@SkyHelpTeam Can you guys fix the Internet in my area already
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liam anderson
(@liam_anderson95) reported
@SkyHelpTeam I was told my replacement sky stream puck remote would be delivered today but haven’t received it or received my tracking number and am unable to use the service I’m paying for please help
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Stokie'73 🇺🇦 🔴⚪️🔴⚪️
(@potter2207) reported
@SkySports Point is, we shouldn't have to. Being happy with leaving yourself with something to do in the last game, when you could have avoided that, is just stupid. Southgate is a clown.
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T.A.Wght
(@Leftyladswife65) reported
@SkyHelpTeam The welfare team are now dealing with this, who I must say have shown what customer service should be like. I’ll be dealing with them from now on.
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Patrick Quish 🥊
(@quishey) reported
@spike18_06 @SkyHelpTeam I’ve had the same issue..
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Robbie Gardner
(@spike18_06) reported
Hi @SkyHelpTeam There is an issue with #Classof92 Full Time Series 5 on #SkyQ it won’t download and comes up with a ‘Failed, Technical Fault’ I’ve tried downloading other things and these work just not Series 5 CO92 FT please raise with platform control technical help?
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Dylan McKay
(@Dylan_Mc_Kay) reported
@SkyHelpTeam Looks like this is all over the North. Tyrone, Derry, Fermanagh, Antrim and Down have all been complaining. Could be more areas too. When will this be fixed?
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Xander Wright (Don't need any blue ticks, thanks)
(@XanderWright3) reported
@SkySports He's right though. Everyone making the excuse that USA were good and organised. So what? Can we only beat rubbish and disorganised teams now? They were good but we should have been better. Poor performance and poor selection from the manager.