Sky Outage Report in Thundersley, Essex, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Thundersley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thundersley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 29: Problems at Sky
Sky is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (57%)
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TV (19%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Thundersley, Essex, England
The most recent Sky outage reports came from the following cities: Chelmsford, Wickford, Rayleigh, Southend-on-Sea, Brentwood, Leigh-on-Sea, South Benfleet, Basildon, Billericay, Rochester, Sheerness and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 Chelmsford |
Internet | |
| Wickford |
TV | |
| Wickford |
TV | |
| Wickford |
TV | |
| Rayleigh |
Wi-fi | |
| Southend-on-Sea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Thundersley, England
Latest outage, problems and issue reports in Thundersley and nearby locations:
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Laura
(@laurajjcook) reported
from
Thundersley, England
@JellyNation1 @SkyHelpTeam Yes I have never had issue either until past two weeks. It is the not being believed when you call to say it isn’t working that is frustrating. I am not an internet expert but I know it not my Christmas tree causing speed to drop so dramatically!
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Laura
(@laurajjcook) reported
from
Thundersley, England
@SkyHelpTeam Frustrating to have phoned twice in past week to be told internet drop outs were result of poorly placed router (same place as it has always been)/Christmas tree placement (nowhere near router)/other devices interfering (see aforementioned). Clearly a Sky issue this week.
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Seg Lark ( Mason )
(@segmasonagm) reported
from
Southend-on-Sea, England
@SkyUK you are absolutely awful company for wifi you still charge me / others when the wifi is down will be calling to cancel my wifi & looking to go else where
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK wow! I complained to SKY. I’ve had 3 different people email me. The last one suggested I use my sky box to help. That’ll be the SKY box that wasn’t installed today? The incompetence and lack of care is astounding.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK wow! I write a letter adressing some issues and SKY wrote back. Standard letter, thanks for contact. Nothing. Not one issue addressed. Could this company be any worse?
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK the incompetence of SKY is unbelievable. I might as well buy the dish and hope it gets a signal. Lied to. Again and again. Promised much! Delivers little.
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Richard Tomlin
(@RichardTomlin) reported
from
Cliffe and Cliffe Woods, England
@SkyHelpTeam Are you aware of any reported network issues in ME3 area. Broadband is very sluggish and slow
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Harvs
(@DanHarvey74) reported
from
Rayleigh, England
@david_wfc @SkySports "You know how Watford treat their head coaches, there have been a lot, what do you need to do to stay here longer than most of them?" was the tone & sneakyness of it to someone whose English is very broken!
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Tony Maynard
(@maynard563) reported
from
Southend-on-Sea, England
@OpenreachHelp @SkyHelpTeam My Parents have been unable to make or receive calls since December. My Mum contacted @SkyUK on 23rd December, then again on 2nd Jan, have had a visit then and they traced the issue back to Open Reach equipment. Still not sorted! What is going on??
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Laura
(@laurajjcook) reported
from
Thundersley, England
@handzia @SkyHelpTeam Their website is now down too!
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK and sure enough SKY will charge me for a service I’ve not had.
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Luci-Ann Richtofen
(@lucy_anne95) reported
from
Rochester, England
@kategarraway @skytv @SkyHelpTeam please help her!
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Harvs
(@DanHarvey74) reported
from
Rayleigh, England
@JonesyyWFC @SkySports But no, along these lines.. "You know how Watford treat their head coaches, there have been a lot, what do you need to do to stay here longer than most of them?" was the tone & sneakyness of it to someone whose English is very broken!
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK maybe someone from SKY will look after this customer?
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK @SkyHelpTeam Sky help team don’t help. They just send you apologies and leave you to it. #poorservice
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Paul French
(@plfrench) reported
from
Brentwood, England
@SkyHelpTeam Sky internet down?
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK 6 didnt people. All transferred me to others who couldn’t or wouldn’t help. Sky personnel lie.
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Kiran Gosu
(@KiranGosu) reported
from
Great Baddow, England
@SkyUK hi, Good Morning. I need some help - I’m moving home and I need Sky broadband at the new place. I’m not a Sky customer currently. I used to be one many years back. When I try registering the portal says I’m already a customer and I’m promoted for Sky I’d which I don’t have
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK the incompetence and downright poor service of SKY is quite unbelievable and acceptable. #poorservice
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK 6 different people who all transferred me to others who couldn’t or wouldn’t help. Sky personnel lie to customers
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Barnard
(@MattBarneyBoy) reported
@SkyHelpTeam Internet down in Portsmouth for last few hours. Have tried to run diagnostics,but has failed. Looking at the tweets..there is a big issue somewhere. Might be another company who owns the line ...but its @SkyUK trade name that is taking the hit
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@stellaandrews31
(@stellaandrews32) reported
@SkyHelpTeam what's wrong my Sky Internet is down. I'm in Southampton
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Tony Mardle
(@supertone76) reported
@SkyUK can’t get through on the phone and online help no good, how can I check if broadband is down in my area please ?
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Ellis
(@EllisBarton) reported
For those like me typing sky internet onto Twitter; it seems everyone’s sly internet is down and will be for a while. Down Detectors are picking it up but not Sky themselves. May not be back for potentially hours. @SkyHelpTeam Any news?
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Danny Barrett
(@dannybarrtt) reported
@SkyHelpTeam @Beefysmum Sky internet has been down in Portsmouth for the past hour
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Pulsarman325
(@pulsarman325) reported
@SkyHelpTeam sky broadband not working in SS8 area, is there a problem?
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Nutmouse
(@nutmouse) reported
@DesignerShel @SkyHelpTeam @SkyUK I'm BN23 and ours is down too
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Kelly Jones
(@KellyJo26499291) reported
@SkyHelpTeam We have complete broadband outage at our address. Online tests can't complete. Please advise.
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Ryan
(@RyRy180) reported
@SkyHelpTeam my sky communal dish was sorted today. But still the tv isn’t working properly. So it must have been your crap SkyQ all along! 👌 anyone who is thinking of getting this, please please please don’t, 5 engineers have been out and all have been useless!
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Miss Zephyr Gaming
(@ZephyrMiss) reported
@SkyHelpTeam @sensitivesoul86 Yes kent too, this is not a local issue