Is Sky having an outage in Thundersley, Essex, England?

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

 Problems detected at Sky

Sky in Thundersley, Essex, England problems in the last 24 hours

Sky Outage Chart in Thundersley, Essex, England

May 19: Problems at Sky

Sky is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(63.44%)
TV
(15.38%)
Wi-fi
(11.10%)
E-mail
(4.48%)
Total Blackout
(2.85%)
Phone
(2.75%)

Sky Outage Map Near Thundersley, Essex, England

Sky in Thundersley, Essex, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Sky Issues Reports Near Thundersley, Essex, England

Latest outage, problems and issue reports in Thundersley, Essex, England and nearby locations:
  • Annhackett6 Ann Henderson (@Annhackett6) reported from Thundersley, England

    @SkyHelpTeam Hi team since my new sky box has been fitted 2 weeks ago I have picture interference and it is taking forever to down load a programme from catchup please can you help.

  • WilliamJL_1990 William John Lane (@WilliamJL_1990) reported from Gravesend, England

    @SkyHelpTeam I missed around 5 or so minutes of the race. However this isn't the first time my sky q silver box has done this and have asked Sky before if there are any software updates due or issues that have been acknowledged

  • Parklan3y1d wickfordspurs ........English not British (@Parklan3y1d) reported from Wickford, England

    @CallumH53134572 @ajkemp81 @SpursOfficial @WestHamUtd @SkySportsPL @SkySports @SkyFootball @SkySportsMNF @GaryLineker Imagine following West ham and never seen them win anything or get in to Europe

  • matthew_s_m_ Matthew Mccarthy (@matthew_s_m_) reported from Chelmsford, England

    @SkyHelpTeam hi, there is a horrible hiss/white noise overlaying the broadcast of SkySpMainEvHD and Skysp Pl HD. All other channels are fine.

  • Tayport Brian Allan (@Tayport) reported from Thundersley, England

    @SkySports you did a great job on the last game at the Boleyn. BUT yesterday when Billy Bonds was being introduced WHY oh WHY did you pass it off as a noise in the background really poor and disrespectful

  • rfothergill Ricci Fothergill (@rfothergill) reported from Brentwood, England

    @SkyUK SkyQ launched 3 years ago and is still SO buggy it’s ridiculous. Can’t fast forward or rewind Quest channel tonight without it skipping back to the middle of the programme - one of so many bugs and problems

  • Braised_Breef Michelle De-Pass (@Braised_Breef) reported from Southend-on-Sea, England

    @_masterdebaters @SkyUK Incredible service that. Totally worth it.

  • Annhackett6 Ann Henderson (@Annhackett6) reported from Thundersley, England

    @SkyUK I recorded crime and punishment on cbs reality last night when I watched it this morning the recording ended before the programme ended i tried to see if I could down load it to watch the end and could not find cbs reality on catch up or on demand very annoying.

  • BigDannyP_81 Danny Pitt (@BigDannyP_81) reported from Brentwood, England

    Jesus Christ. Sam Allardyce and Alan Smith talking total sense in SkySports. The world is upside down

  • JDolbyTherapy JaneDolby (@JDolbyTherapy) reported from Southend-on-Sea, England

    @SkyUK You have taken £28.99 instead of 18.99 out of my bank today - I had a phone call recently to discuss poor broadband service but at DID NOT st any time consent to this or agree to increased fee. I want a refund immediately please.

  • IanMaxy1994 Ian 'Steve' Maxwell (@IanMaxy1994) reported from Billericay, England

    @SkyHelpTeam so annoying that there's no point in renewing my Xbox live because your connection sucks and I can't play online!

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    Right @SkySports talking about Poch leaving for Man Utd **** Off @SkySports Poch is going nowhere 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😊😊😊😊😊😊 #COYS

  • emelschwartz Marc Schwartz (@emelschwartz) reported from Chelmsford, England

    @SkyUK discovering today and confirmed by William, your employee that it's better to be a new customer at another provider than to remain a loyal idiot with sky after 20 years. The world of media is opening up and this attitude will kill your business in time!

  • emelschwartz Marc Schwartz (@emelschwartz) reported from Chelmsford, England

    @SkyHelpTeam discovering today and confirmed by William, your employee that it's better to be a new customer at another provider than to remain a loyal idiot with sky after 20 years. The world of media is opening up and this attitude will kill your business in time!

  • Craigtharden Craig Harden (@Craigtharden) reported from Grays, England

    Apparently @SkySportsNews @SkySports made a new years resolution and vowed to remain impartial in their reporting and commentary. Therefore would not be biased and have their heads stuck up Liverpool's backside! Unfortunately, they broke the resolution before 1am this morning.

  • marsh_1985 claire Marsh (@marsh_1985) reported from Rochford, England

    @SkyHelpTeam Your staff offer no help as to why this keeps happing or a solution, Wasn't helpful at all. Why should we pay for services that can't use. Even started paying for hd and it didn't get turned on with no apologies.

  • marsh_1985 claire Marsh (@marsh_1985) reported from Rochford, England

    @SkyUK wifi not working again! Signal is so bad and tv box not much better. Called customer support not much help either.

  • DjL03 Debstar (@DjL03) reported from Billericay, England

    @JonDubbya @SkySports I’ve never subscribed out of principle

  • Alliedagent Aidan Minter (@Alliedagent) reported from Southend-on-Sea, England

    @skyUK what has the world come to when you censor( butcher) National Lampoon's Christmas Vacation past the 9pm watershed. #fail #movies #wtf

  • RJCoolDerbs RobD (@RJCoolDerbs) reported from Southend-on-Sea, England

    @1MickyHazard @MarcBenamram @TimesSport Have considered cancelling @SkySports this week. Am sick to the back teeth of this crap about our Manager. OUR Manager!!!

  • daz_poz Darren Posnack 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@daz_poz) reported from Southend-on-Sea, England

    I really don’t understand why that vile creature @KayBurley is still employed by @SkyUK. Yet another reason for me to ditch their abysmal overpriced service.

  • Zachphillips_ Zach (@Zachphillips_) reported from Rayleigh, England

    @SkyUK I’m sorry but this sky Q is broken and cannot be fixed until the 29th this is unexceptionable from a company as large as sky 3 hours today on the phone to get us no tv brilliant !!!

  • paulinekiddle Pauline Parry (@paulinekiddle) reported from Chelmsford, England

    @SkyUK having been a customer for years,I would expect a better service. I have been without internet for 3 days, told it would be fixed within 3 then 5 days. They repaired a line outside but it’s still not working!!. Now have to wait until next week for an engineer to come!!

  • marsh_1985 claire Marsh (@marsh_1985) reported from Rochford, England

    @SkyUK nothing but trouble with your services the last year, paying for things can't use. Called for help and told only way to fix it is to pay even more! Money or pay for an engineer to fix your products that dont work! Not happy. New year new provider i think. #byesky

  • winnie1980 Tina DeBond (@winnie1980) reported from Southend-on-Sea, England

    @O2 @SkyUK Had no service all day: below not workin “We're really sorry for the issues you experienced on Sky Mobile yesterday.We're giving you a day of free unlimited UK data this Saturday 8 Dec, so you can catch up on all the things you've missed. You don't need to do a thing”

  • chazoriah Charlie Houghton (@chazoriah) reported from Great Baddow, England

    @SkyHelpTeam having trouble with live tv. Image and sound keeps distorting. Been happening a couple weeks now. Checked all connections and everything is good internally. Please help.

  • bamsam_md Sam Phillips (@bamsam_md) reported from Southend-on-Sea, England

    @Average_Maker @SkyHelpTeam @SkyUK @virginmedia It’s ridiculous, was with Virgin for 4 years and never had it drop once

  • ERRTHEMOONINITE Ryan (ERR, moonities) (@ERRTHEMOONINITE) reported from Grays, England

    @fiveub @SkyUK @OpenreachHelp Ouch man I bet that sucks for gaming

  • Mariaa_Barber Riaa ★ (@Mariaa_Barber) reported from Rochester, England

    .. so fed up with @SkyUK literally had issues ever since it's been installed!! Now my internet is not working and got to wait another 4 days before someone can come out

  • waggy15 jon waghorn (@waggy15) reported from Minster-on-Sea, England

    @SkyUK what is up with this sky q always freezing!!! Sort it out. Absolute terrible service. 🤬

  • kelly_rossiter1 Kelly Rossiter (@kelly_rossiter1) reported from Rochester, England

    @SkyHelpTeam not impressed been on hold for over an hour sort out your customer service it’s awlful

  • kelly_rossiter1 Kelly Rossiter (@kelly_rossiter1) reported from Rochester, England

    @SkyUK @SkyHelpTeam been on hold for over an hour not impressed sort out your customer service

  • vickymyster vicky thomas (@vickymyster) reported from Rochester, England

    Just been on the phone for 50mins to broadband tech team who advised I quote ‘ the team don’t know what they are doing!’ Very unhappy customer here #sky #skybroadband @SkyUK

  • Suzhammo Suzanne Hammond (@Suzhammo) reported from Wickford, England

    @sarahroberts17 @SkyUK @NetflixUK Hate bad service 🙄 Hope you get it sorted x

  • HarvsTheDuck Dan Harvey (@HarvsTheDuck) reported from Rayleigh, England

    Awaiting apology from @SkySports for that almighty disrespectful **** up ...

  • LesHitchcock Les Hitchcock (@LesHitchcock) reported from Tilbury, England

    @SkyUK how long does it take to answer a phone sky been hanging on for over half an hour !! Terrible service

  • Barney_McCarthy Barney McCarthy (@Barney_McCarthy) reported from Ingatestone, England

    Moved broadband to @SkyHelpTeam from BT and an inauspicious start - not working, no hub even sent out, distinctly underwhelming phone customer service 🤬

  • johnnybenjamin_ Johnny Benjamin (@johnnybenjamin_) reported from Brentwood, England

    @SkySports why do you continue to use graham souness for **** sake 🤮🤢🤮🤢🤮🤢🤮🤢🤮🤢🤮🤢

  • Shakeesue Suzanne Simpson (@Shakeesue) reported from East Tilbury, England

    @SkyHelpTeam hello I can’t connect to the internet. My hub is on all the symbols are white except the internet. I’ve done the unplugging and replugging like it said but it’s still not working. Please can you advise what to do

  • memyself_n_boo Ria Hall (@memyself_n_boo) reported from Grays, England

    Not sure if you’re trying to wind me up or not @SkyHelpTeam I never once asked4txt assistance & seeing as your company royally ****** up my #broadband & #SkyQ haven’t worked properly since installing 13/9 your daily txt asking if my fault is fixed is pissing me off

  • longtallshazza Charlene UK ? (@longtallshazza) reported from Rochester, England

    @SkyHelpTeam My dad's Sky TV box gives the most awful picture & sound. It buzzes and there's a ghost image of another channel drifting from right to left. I had a better picture than this on terrestrial in the 60s and that was free!

  • NeyaJuniper pebbles to sea (@NeyaJuniper) reported from Chelmsford, England

    @SkyUK @SkyHelpTeam - apologies I asked this question a while ago and now I can’t find the response. What is the easiest way of reviewing my Sky bundle with a view to downgrading. Also I would like to cancel my sky multi-room if possible as we aren’t using it. TIA.

  • hammerdaveyboi dave johnson (@hammerdaveyboi) reported from Grays, England

    @SkyUK I ain’t sure how long my contract is but trust me I ain’t been able too do anythin without interruption on tv or ur shit WiFi . Garbage

  • HarvsTheDuck Dan Harvey (@HarvsTheDuck) reported from Rayleigh, England

    Dear @SkySports stop billing games such as #LIVMCI with your "Derby Day" and "Challenger/Champion" shite. They're never any good after that.

  • damowanstall Damian Wanstall (@damowanstall) reported from Southend-on-Sea, England

    @SkyHelpTeam series links on Sky Q not working and keep dropping

  • keldaaa Kelda? (@keldaaa) reported from Canvey Island, England

    @SkyHelpTeam hi do you have any new customer offers on tv and broadband?

  • DBattson David Battson (@DBattson) reported from Chelmsford, England

    Hey @SkyHelpTeam just had the sales call from 08007590420 - expecting customers to believe it’s @SkyUK when you receive the call and give over your password and mothers maiden name is ridiculously poor business practice.

  • sallyewatkins1 Sally (@sallyewatkins1) reported from Basildon, England

    Absolutely disgusted @SkyHelpTeam after 1 hr 25 minutes on the phone my issue was not only left unresolved but your customer services team hung up on me after I said I want it resolved.

  • robjupp Rob Jupp (@robjupp) reported from Ingrave, England

    @SkyHelpTeam Terrible service! Sky Q installed but doesn’t work properly and ‘urgent engineer visit’ not available until the 08th Oct! New fibre optic broadband which is slower then the old system and no one seemingly able to sort this anywhere!

  • robjupp Rob Jupp (@robjupp) reported from Ingrave, England

    @SkyUK high speed fibre broadband hay! Slower and more unreliable then my old service! Utter shambles with your customer service team!

Sky Issues Reports

Latest outage, problems and issue reports in social media:
  • domballsuk Dom Balls Productions (@domballsuk) reported

    @sky @SkyHelpTeam Absolutely disgusted with Sky's service. 2 months I have had an order for Fibre and the installation was due tomorrow. Now they tell me it has been cancelled and I was not even informed!

  • SlightlyMad64 🎸🌼 Shirley Sarah 🌼🎸 (@SlightlyMad64) reported

    Well @SkyUK @SkyHelpTeam charging me to actually cancel my broadband and phone cos I've gone to @virginmedia . I'll cancel my TV with you next as prices are going up. Total rip-off merchants!! I bet they don't reply/explain either!!! 😠😠😠

  • foresttwosheds Stuart Jeffery (@foresttwosheds) reported

    @SkyHelpTeam Hi, any idea how long it will take to fix. I have a child doing revision for GCSE’s like thousands of other children, and we can’t access online resources

  • howzy1 Gaz Howes (@howzy1) reported

    @SkyHelpTeam Am leaving your broadband service as of 24th may still no offers sent to try and keep my custom as you did with my TV. #dissapointed

  • niran_23 Niran Manoharan (@niran_23) reported

    @virginmedia @richardbranson @BBCWatchdog @ConsumerReports @SkyUK Since we moved to your service in March this year, most weekends there will be an outage. We watch most of our tv at the weekends but thanks to your useless service, there is always an issue and now for more than an month, no internet and tv whatsoever!

  • doddysh80 Dod (@doddysh80) reported

    @Charlieboi554 @SkyHelpTeam Our box’s hard drive packed in ended up buying a 2nd hand box for £25 off gumtree coz sky wanted £65 and I’d have to take time off work for the engineer coming out as they can’t just send a box by courier, do absolutely fk all to help loyal customers they only care about the £££!

  • Charlieboi554 Stephen Charles (@Charlieboi554) reported

    @SkyHelpTeam I’d love to watch the golf, sky box still not working. 77quid a month too 😂😂😂

  • niran_23 Niran Manoharan (@niran_23) reported

    @virginmedia @richardbranson @BBCWatchdog @ConsumerReports could someone PLEASE look into the poor service we been receiving from @virginmedia since we switched over from @SkyUK in March. We have always had internet issues at w/ends & now we have no internet for a month!

  • Benjymayo Ben mayo (@Benjymayo) reported from Caldicot, Wales

    @SkyHelpTeam sky internet down in Monmouthshire

  • starrcompany Starrcompany (@starrcompany) reported

    @SkyHelpTeam no internet Chepstow please help 😔