Sky Outage Report in Leigh-on-Sea, Southend-on-Sea, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Leigh-on-Sea, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Leigh-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 09: Problems at Sky
Sky is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Leigh-on-Sea, Southend-on-Sea, England
The most recent Sky outage reports came from the following cities: Basildon, South Benfleet, Gravesend, Gillingham, Southend-on-Sea, Chatham, Canvey Island, Wickford, Billericay, Stanford-le-Hope, Rochester, Rayleigh and East Tilbury.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| Internet | ||
| TV | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Leigh-on-Sea, England
Latest outage, problems and issue reports in Leigh-on-Sea and nearby locations:
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BeKind_Charlatan🌱
(@mrs_harket) reported
from
Rayleigh, England
@nick_f1979 @SkyHelpTeam My MiL who chops & changes her plan constantly can change hers online. We’ve had sky coming on 21 years, never questioned anything & we can’t cancel. #angry
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Gammorreon Kennel
(@gammorreon) reported
from
Althorne, England
@SkyHelpTeam we moved into our new build in March and have no phone line we have tried contacting sky many times but still no luck. I have tried to cancel our previous subscription and get a new one set up and tried moving our old one over but we are not getting anywhere.
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matt
(@briggsym) reported
from
Wickford, England
@TheSunFootball Why don’t @SkySports @skytv just do the right thing and just not collect the money rather than make customers do the chasing. They could then offer up their contact centre to the Government to support their efforts! What a PR coup that would be!
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Theresa Lane
(@Theresalane1965) reported
from
Ramsden Bellhouse, England
@SkyHelpTeam I had hoped to have my problem sorted yesterday but no still waiting for a call from sky. New sky q in place but no use 😡 very poor service.
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Rob Childs
(@robchilds) reported
from
Gillingham, England
@SkyHelpTeam The service is off AGAIN. Had this since last Friday. NOT ACCEPTABLE, three family members trying to work remotely from home here.
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glenn broadmore
(@glennspurs1968) reported
from
Ingatestone, England
@SkySportsPL @SkySports Never a pen, typical Manc biased Ref again, pathetic
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Stewart Lane
(@laney74_) reported
from
Gravesend, England
@SkyHelpTeam not happy that I paid £12.99 for the rise of skywalker on April 13 only for it to be available on sky movies 3 weeks later, I’ve been with sky for over 21 years and expect better treatment to a loyal customer
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Darren Posnack 🏴
(@daz_poz) reported
from
Southend-on-Sea, England
@SkyHelpTeam absolutely fed up with Sky now. 3 days constantly trying to pause my sports & it never goes through online. Telling me to try a phone number that doesn’t work. If I get billed the full amount (including more price rises) next month I’ll cancel my whole subscription.
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Theresa Lane
(@Theresalane1965) reported
from
Ramsden Bellhouse, England
@SkyHelpTeam Thus morning we upgraded to sky q. The 2 mini boxes are not working and your customer service number hangs up if you are not vulnerable. Disgusting service as you are quick enough to take my money.
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Alexandra Fitzgerald
(@AlexandraAnneMU) reported
from
Gillingham, England
@SkyHelpTeam I’ve been trying to pause my Sky Sports since yesterday morning at 7am. I cannot get it to work online and you tell us not to call you. Meanwhile I’m still paying for a service we can’t use! I’m always stuck in a queue for your customer services
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Richard Burgess
(@Cover4Caravans) reported
from
Southend-on-Sea, England
Funny how if you want to remove a package you have to ring @SkyUK and you can’t do it online. That’s creating a barrier for a customer when it could easily be done online.
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Matt Hardy
(@matthardy91) reported
from
Gillingham, England
@skyhelpteam @skyuk internet down since Sat in ME8, cannot get through to you on the phone, can you please explain when it will be fixed
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Ron Mahoney
(@RonMahoney1965) reported
from
Southend-on-Sea, England
@SkyUK 2 hour wait on the phone to cancel down a subscription, but if you want to UPGRADE you can do it online, on the app or on your box. Why don't you make it easier for people out of contract to make changes at this difficult time, appalling customer service
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Paul Parker
(@paulparker81) reported
from
Basildon, England
@virginmedia experiencing the worst customer service I have ever had. Been a customer for 10+ years but not after today @SkyUK will be gaining another customer instead
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Wendy Hall
(@Wendyjhall) reported
from
Corringham, England
Sort it out please @SkyUK No wifi since last Friday, meant to be upgraded to Superfast as WFH. No courtesy calls, keep having to chase. Absolutely unacceptable service. Today first time we had a call back from complaints dept. Engineer investigating tom they say..#BelieveInBetter
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⚒Shane WHU Slaven #GSBOUT ⚒
(@shaney9ss) reported
from
Basildon, England
Don't care if we get relegated. Health before wealth. **** off @premierleague and **** off @SkySports. You couldn't give a shit about the players. All you care about is money.
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ben martin
(@BenFluffs81) reported
from
Basildon, England
@SkyHelpTeam Firstly I never got a message and you are telling me I paid £16 and my daughter watched it once. Secondly it should state you only get it for 24 hours once you watch it not the 7 days it says to rent #poorservice #tradingstandards
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ben martin
(@BenFluffs81) reported
from
Basildon, England
@SkyHelpTeam Never got a message. My daughter watched it on Monday when we downloaded it and it was still on the box yesterday as she started to re watch it in the morning. I should of downloaded it from amazon as they were same prove but for 30 days
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Paul Reynolds
(@BertyBoyCAFC) reported
from
Gravesend, England
@SkyHelpTeam Hi my sky hub been playing up for a few days now so I just run a test and it told me there’s a problem and to ring number. When I ring number tells I have to be alligible but I’m not so not sure what to do
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Mat Thompson
(@Mat_Thompson) reported
from
Rochester, England
@SkyUK really need to work out what VIP stands for in there so called Sky VIP area. I really don’t feel like a 13 year old customer that’s for sure. Terrible service. @SkyHelpTeam
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Muirhead
(@neilmuirhead1) reported
@Eric_The_Toffee @btsport @SkySports Its so easy to not need them to watch the games now anyway, if you know what i mean. They would have jumped straight into bed with them if that stupid league had of got going
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Edward Niger
(@EdwardNiger) reported
@ViewOfTheKop_ @SkySports @btsport Never going to happen, as they don't give two sh*ts about fans either.
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Pacman Pink
(@PacmanPink) reported
@stuart_happe @SkySports Two thick mugs together , **** off, bent got punked by spurs why is he going easy on them? The arse kissing hasn't taken long to come back has it?
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Jason Dale
(@DaleJbdale2011) reported
@reignslight @APACHE11111 @SkySports And how pray tell would you like that done??? Evict them from their homes?? Sack them from their jobs?? take away their mobile phones?? Please enlighten the rest of the world how we can do this... Without hurting the poor fans of a scum club they support??
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RSP
(@Raakwork) reported
@MammaPrada @skytv @SkyUK Shocking service ... I don’t blame you. I’m will be writing to the board of directors tonight and Sky’s CMO to understand why their social channels don’t respond to customers .
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Pete Dixon
(@dixonpd) reported
@SkyHelpTeam No problem but think I’ve wasted enough time by phone. Thanks anyway.
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Sean Caddell
(@SeanDC09) reported
@SkyHelpTeam so after successfully installing new box, I now have no satellite signal. Can you send me a survey again on how I've not been able to use the full service I pay for for almost 4 weeks please?
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Jason Dale
(@DaleJbdale2011) reported
@APACHE11111 @SkySports Do your bloody homework mate... What are you 12?? If you think these so called "Big 6" shouldn't be punished your either a fan of them or an idiot??? I'll leave you to make your own mind up on that fella.
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cathy crowe
(@CathWoodman) reported
Millwall v AFCB stream under the red button is not working on @NOW can you look into this please? @SkySports thanks
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Robert Jefkins
(@RobertJefkins) reported
@SkySports Just hit them with a massive fine and use the money to help clubs in the lower leagues