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Sky outages and service status in Canvey Island, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Canvey Island, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Phone.
  • The most recent signal from this area was received Aug 13, 10:31 PM GMT+1.
  • 50% Internet (50%)
  • 20% TV (20%)
  • 20% Phone (20%)
  • 8% Total Blackout (8%)
  • 3% Wi-fi (3%)

The latest reports from users having issues in Canvey Island come from postal codes SS8 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Canvey Island, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at Sky

Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Canvey Island, England

The most recent Sky outage reports came from the following cities: Canvey Island, Gillingham, Chatham, Gravesend, South Benfleet, Southend-on-Sea, Rochford, Rayleigh, Grays, Billericay, Leigh-on-Sea, Basildon, Rochester, and Wickford.

CityProblem TypeReport Time
Canvey Island Wi-fi 24 hours ago
Gillingham Phone 1 day ago
Chatham Phone 1 day ago
Gillingham Phone 1 day ago
Gravesend Internet 1 day ago
Gravesend Total Blackout 1 day ago

Nearby cities with recent reports

Gravesend

4 recent signals

1 day ago
Chatham

3 recent signals

1 day ago
Gillingham

2 recent signals

1 day ago
South Benfleet

2 recent signals

1 day ago
Southend-on-Sea

2 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

  • sue_adams_
    Sue Adams (@sue_adams_) reported from Higham, England

    @SkyHelpTeam i got a new sky tv service in December as part of your refer a friend promotion. The person who referred me received his reward I think in February but no sign of mine. I understand you are only answering emergencies during covid times, but how long should I wait???

  • Teddy_Nicoll
    Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @SkyHelpTeam Internet has been down since 6pm last night. Throughout the year, you probably owe us customers a couple of hundred pounds, if not more, for the amount of hours we’re sitting without internet and having to use our data. When are you going to fix this? #sky

  • STIFFORDBLUE
    Stiffordblue (@STIFFORDBLUE) reported from Grays, England

    @SkyHelpTeam HELP PLEASE can not access my emails from my DESKTOP need help

  • JonStannard
    Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @SkyUK and sure enough SKY will charge me for a service I’ve not had.

  • cpipe70
    Chris Pipe (@cpipe70) reported from Halling, England

    @markking147 @SkySports I’ve had the same issues dude ...

  • Moley1985
    Christopher John (@Moley1985) reported from Billericay, England

    @SkyHelpTeam having a technical problem than means no UHD again. Always seems to happen during a big game. What's the fix again and how do I get compensated?

  • Lee83Con
    Lee (@Lee83Con) reported from Basildon, England

    @tuohy7 @SkyUK 1/2 I have also experienced this, being sold a sky glass tv 📺 knowing my internet speed wouldn’t be compatible and to top it off also sold me 3 Sky Pucks. We had nothing but trouble from day one. When i spoke to customer service they advised me that on the day of purchase

  • Moley1985
    Christopher John (@Moley1985) reported from Billericay, England

    @SkyHelpTeam issue with sky go? Keep getting told I can't connect to the sky go network

  • chrisburrowsf1
    chris (@chrisburrowsf1) reported from Gillingham, England

    @SkyUK well You begged me to come back, had my sky puck delivered on Tuesday and had no TV since Friday morning because the acount and the puck can't see each other and your customer teams response "it could take 72 hours to resolve, use sky go" you'll get a refund for 3 days!!

  • moneill67
    Martin (@moneill67) reported from Grays, England

    @SkySportsPL @skytv We need Roy Keane removed from your pundits, his comments today were inflammatory and tantamount to a green light for these idiot man United thugs to continue their illegal actions and violence #football #SkySports

  • JonStannard
    Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @SkyUK your service is rubbish. Utter rubbish.

  • maynard563
    Tony Maynard (@maynard563) reported from Southend-on-Sea, England

    @OpenreachHelp @SkyHelpTeam My Parents have been unable to make or receive calls since December. My Mum contacted @SkyUK on 23rd December, then again on 2nd Jan, have had a visit then and they traced the issue back to Open Reach equipment. Still not sorted! What is going on??

  • PWeirPA
    Pauline Weir (@PWeirPA) reported from Grays, England

    @SkyHelpTeam we would appreciate some help as we are paying for a sky mini box and it constantly drops connection with the main box

  • Cover4Let
    Michael Stammers (@Cover4Let) reported from Southend-on-Sea, England

    @SkyHelpTeam Hi the issue has been ongoing all day. Connection keeps dropping. Taken the steps on your guide but still not working

  • DanHarvey74
    Harvs (@DanHarvey74) reported from Rayleigh, England

    @david_wfc @SkySports "You know how Watford treat their head coaches, there have been a lot, what do you need to do to stay here longer than most of them?" was the tone & sneakyness of it to someone whose English is very broken!

  • STIFFORDBLUE
    Stiffordblue (@STIFFORDBLUE) reported from Grays, England

    @SkyHelpTeam please help can not get my recordings on my SkyQ BOX AND LOST SIGNAL ON MINI BOX

  • plfrench
    Paul French (@plfrench) reported from Brentwood, England

    @SkyHelpTeam Sky internet down?

  • Moley1985
    Christopher John (@Moley1985) reported from Billericay, England

    @PlanetGridders @SkyHelpTeam I'll back him up on that one. Over 2 hours on the phone with Sky yesterday. Had to pay extra for broadband boost to seemingly fix the problem which feels a bit wrong...

  • Moley1985
    Christopher John (@Moley1985) reported from Billericay, England

    @buttsy1972 @SkyUK @SkyHelpTeam Yep. As does a friend of mine with an LG TV. Also have problem when the sky box doesn't come up on screen if use sky remote. Need to use LG remote first

  • STIFFORDBLUE
    Stiffordblue (@STIFFORDBLUE) reported from Grays, England

    @SkyHelpTeam can you please PM Monday this issue with my Sky boxes is getting ridiculous I have followed all the stages and still not resolved my problems getting frustrated

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • RossGibbs78
    RG2652 🏒⚡⚡⚡⚽ (@RossGibbs78) reported

    @SkyHelpTeam @EE There's a problem with sky you can't call or receive a call from anyone on sky .other networks seem ok . Hopefully sky can fix it. Hopefully telling everyone on the website about it.

  • ruthersrobert
    Robert Rutherford (@ruthersrobert) reported

    @RossGibbs78 @SkyHelpTeam @EE Yes it is down

  • Aaron_UK00
    Ravensthorpe (@Aaron_UK00) reported

    @cxdi55 @skytv @SkyHelpTeam They where a joke 10 years ago, I’ll never make that mistake again. Overpriced **** TV

  • gindog20
    GandolfG (@gindog20) reported

    @cxdi55 @skytv @SkyHelpTeam I was with Virgin/NTL for 15-20 years, was always below £40. They then wouldn’t budge from £52. I left for real this time, and now enjoying the same service with Sky for £30.

  • bedworthbcfc
    BedworthBlueNose (@bedworthbcfc) reported

    @AGrueller @SkySports Bloke is awful

  • freddie_alex
    Freddie 🌈 and Freya 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@freddie_alex) reported

    @cxdi55 @skytv @SkyHelpTeam They are dreadful. My broadband is not reliable and tv has been down for 3 weeks. Phoned customer service Delhi to report told it was because of heavy rain and too much cloud. Still waiting for engineer visit. Run far and fast to another provider

  • WhyAmIBored2
    WhyAmIBored (@WhyAmIBored2) reported

    @cxdi55 @skytv @SkyHelpTeam everyone who complains about new customer pricing needs to have a good think every once in a while. it's an OFFER used to INCREASE customer numbers. same happens with many different services.

  • Givy82
    Chris McGivern (@Givy82) reported

    @cxdi55 @skytv @SkyHelpTeam I just got sky for £25 as a new customer as BT were charging me £53 a month

  • oliwilliams85
    Oli Williams (@oliwilliams85) reported

    @SkyHelpTeam you installed fibre at my parents and the landline now works intermittently and it seems to affect their mobile now. They are isolated without these. Can you help?

  • RamsbottomMark
    m (@RamsbottomMark) reported

    @cxdi55 @skytv @SkyHelpTeam got the same with virgin media ..needs a regulation like with car insurance where they have to offer you the same deal as a new customer