Sky Outage Report in Canvey Island, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Canvey Island, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 26: Problems at Sky
Sky is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (62%)
-
Wi-fi (14%)
-
TV (10%)
-
Phone (6%)
-
Total Blackout (4%)
-
E-mail (3%)
Live Outage Map Near Canvey Island, Essex, England
The most recent Sky outage reports came from the following cities: Chatham, Longfield, Basildon, Brentwood, Southminster, Gillingham, Stanford-le-Hope, Gravesend, South Benfleet, Southend-on-Sea, Rochester, Laindon, Canvey Island, Leigh-on-Sea and Billericay.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham |
Internet | |
| Longfield |
Internet | |
| Longfield |
Internet | |
| Basildon |
TV | |
| Longfield |
Internet | |
| Chatham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
-
Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK 6 didnt people. All transferred me to others who couldn’t or wouldn’t help. Sky personnel lie.
-
Richard Tomlin
(@RichardTomlin) reported
from
Cliffe and Cliffe Woods, England
@SkyHelpTeam Are you aware of any reported network issues in ME3 area. Broadband is very sluggish and slow
-
Ryan Hartley
(@RyanHartley1) reported
from
Basildon, England
@SkySportsPL @SkySports So ******* poor
-
Harvs
(@DanHarvey74) reported
from
Rayleigh, England
@JonesyyWFC @SkySports But no, along these lines.. "You know how Watford treat their head coaches, there have been a lot, what do you need to do to stay here longer than most of them?" was the tone & sneakyness of it to someone whose English is very broken!
-
Nick Lowery ℹ
(@nick_lowery) reported
from
Wickford, England
WTF is Souness on now. West Ham should be top 6!!! @SkySports
-
Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK wow! I complained to SKY. I’ve had 3 different people email me. The last one suggested I use my sky box to help. That’ll be the SKY box that wasn’t installed today? The incompetence and lack of care is astounding.
-
Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK the incompetence of SKY is unbelievable. I might as well buy the dish and hope it gets a signal. Lied to. Again and again. Promised much! Delivers little.
-
Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK the incompetence and downright poor service of SKY is quite unbelievable and acceptable. #poorservice
-
Seg Mason - Assistant General Manager
(@segmasonagm) reported
from
Southend-on-Sea, England
@SkyUK your home wifi is sh*t will be leaving as you are failing to provide a service which which I am paying for. Please DM me
-
Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK @SkyHelpTeam Sky help team don’t help. They just send you apologies and leave you to it. #poorservice
-
Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK and sure enough SKY will charge me for a service I’ve not had.
-
Luci-Ann Richtofen
(@lucy_anne95) reported
from
Rochester, England
@kategarraway @skytv @SkyHelpTeam please help her!
-
Kelda🥤
(@keldaaa) reported
from
Canvey Island, England
@SkyHelpTeam are there any known issues with sky q today? None of our recordings will play?
-
Edward Beckham
(@edward_beckham) reported
from
Canvey Island, England
@SkySports do you need to put this Saturday Social crap on three of your channels? One is enough surely.
-
Beer is the Answer
(@mjpo007) reported
from
Hockley, England
@SkyHelpTeam I've sent a DM that requires human help / intervention rather than a bot, would appreciate it if someone could take a look please.
-
Laura
(@laurajjcook) reported
from
Thundersley, England
@handzia @SkyHelpTeam Their website is now down too!
-
Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK maybe someone from SKY will look after this customer?
-
#GSBOUT Adam Cooper
(@adamcooperwhu) reported
from
East Tilbury, England
@SkySports I know you hate it but Leeds are ****
-
Harvs
(@DanHarvey74) reported
from
Rayleigh, England
@david_wfc @SkySports "You know how Watford treat their head coaches, there have been a lot, what do you need to do to stay here longer than most of them?" was the tone & sneakyness of it to someone whose English is very broken!
-
Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK 6 different people who all transferred me to others who couldn’t or wouldn’t help. Sky personnel lie to customers
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Michelle Dyson
(@dyson_michelle) reported
@SkyHelpTeam Is there a known problem in WF13 Dewsbury area? Elderly parents without tv, phone & wifi since 4pm. Thank you
-
Dave Smith
(@daved40) reported
@SkyHelpTeam Hi, I received an email offer from SkyVIP: 4 weeks free movies and then £5 a month for up to 6 months no contract. The link doesn’t work. I’ve spoken to Sky tonight who offered 2 months free then £11 a month which is more expensive. Can u help?
-
DJG (He/Him)
(@TheRealDG89) reported
@SkyHelpTeam my broadband is down TW17. Any idea when it will be back up?
-
Matt Piper
(@MattCPiper) reported
@SkyHelpTeam @lucygrxce I have no broadband for 2 days now. I have done tests, 0.62 download, 0.98 upload. Worst broadband ever. I want to speak with someone in the broadband team but you are really clever about hiding those phone numbers. Do you have a number for me? Either broadband or cancellations..
-
KPP
(@NorthernHills0) reported
@SkySports It still seems crazy to me that a grown man & NBA player...oh, it's Kyrie Irving again? Yeah, never mind. He's literally insane
-
Josef gaynor
(@Josef_gaynor) reported
@SkyHelpTeam That service is a disgrace tbf, what’s happened to the live chat we’re u actually chat to someone not an automated machine
-
andy robinson 🍃
(@andy_robinson10) reported
@SkyUK your Internet is beyond appalling, taking £31 a month for poor connections and diabolical customer service.
-
Mica Smith
(@meashkebab) reported
@SkyHelpTeam Is it not possible to book an engineer online or do I need to call? Your website is showing there is a problem with the hub and the contact us option seems to be phone only
-
Trev
(@realtrevd) reported
@SkyHelpTeam If only that was true... I am now having issues with my tablet and other make television. Please provide contact details for your cancellation team
-
Thomas Hughes
(@TGHughes1988) reported
@SkyHelpTeam Yes, reported Tuesday morning, ran 3 tests; all failed, passed on to “expert team”. Phoned back today, told to wait for expert team. This is not the first time this has happened. I’m paying for a service and you are not providing it.