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Sky Outage Report in Grays, Borough of Thurrock, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Grays, Borough of Thurrock, England 12/31/2025 12:20

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent Sky outage reports came from the following cities: London, Ilford, South Benfleet, Orpington, Dartford, Dagenham, Billericay, Basildon, Swanley, Barking, Chatham, Rochester, Wickford, Brentwood and Gravesend.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomIlford Phone
United KingdomLondon Phone
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • josienett Josie 🙋🏻‍♀️ (@josienett) reported from Rochester, England

    @SkyHelpTeam hi! We've had problems with our Internet all day today and the built in 'how to fix it, hasn't. Any help would be much appreciated.

  • davidbutleruk David Butler (@davidbutleruk) reported from Dartford, England

    @SkyHelpTeam Hi, I’m no longer a Sky Customer and unsubscribed to your mailing lists, I’ve also emailed to request no more marketing a few months back but I’m still getting post every few weeks.. Can you please help?

  • nistasan Sandra McKay (@nistasan) reported from London, England

    @SkyHelpTeam hi our broadband is down - orange light on hub for Internet. Any known issues in se23? Done the online diagnostic with no joy. Thanks.

  • PipPerry1 Pip Perry (@PipPerry1) reported from Sutton at Hone, England

    Come on @SkyUK impossible to speak to an actual person & when you do they assure they will help and say I’m just transferring you to confirm & you hold for 27 minutes 4th attempt to sort out my bill since May .. #notgoodenough

  • Jamiecpfc Jamie (@Jamiecpfc) reported from Sutton at Hone, England

    @SkyHelpTeam shocking service today from sky. Can’t even speak with someone to resolve. #shambles

  • purplepenguin81 Kelly 🐧🤘 (@purplepenguin81) reported from Romford, England

    @BBCWatchdog #TreatLoyaltyLikeRoyalty @SkyUK The longer you're with them the more they treat you like something on the bottom of their shoe. They also charge admin fees for everything and was once told these fees pay staff wages when I complained.

  • DanielVDean Daniel Dean (@DanielVDean) reported from Gravesend, England

    @SkyUK @SkyHelpTeam My phone line is dead and your online guide never resolved the issue. Please advise on my next step?

  • MrMoosee Gareth Millar (@MrMoosee) reported from Bexleyheath, England

    @SkyUK can’t call you, because you’ve reduced your call centre can’t message you, because you don’t have live chat, DPD have returned new Sky Q Box because they tried to deliver, I was at work? How can I contact someone and not get stuck in a loop of FAQ’s and automated help?

  • Lizzie_Farrant lizzie farrant (@Lizzie_Farrant) reported from London, England

    @SkyHelpTeam I am an NHS worker WFH and my broadband has stopped working. 2hrs of going round in circles with online support. Now way to speak to anyone. Please help!!!

  • CLanaway1 Carl Lanaway (@CLanaway1) reported from Gillingham, England

    @SkyHelpTeam I am having trouble downloading anything to my sky q box, it’s just not working at all?

  • Hammers71 Gary Mitchell (@Hammers71) reported from Bexleyheath, England

    @SkyUK No satellite signal as of 6am I this morning and we’ve gotta wait 11 days for an engineer to come & fix the problem ?!! - wasn’t expecting that !

  • purplepenguin81 Kelly 🐧🤘 (@purplepenguin81) reported from Romford, England

    @SkyUK your new screen design is awful. Its confusing and long winded with no thought for people who are visually impaired.

  • phiebramley sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam hi my broadband has been awful all day! I’ve done the usual steps turning off and in again, unplugging wires and plugging back in, i use a micro filter, I’ve tried changing the wireless channel, I tried doing your diagnostic tests but that’s down, and your website

  • ClareLConnor Clare Connor (@ClareLConnor) reported from Ilford, England

    @SkyUK How can I speak with someone, I have 2 issues that can’t be solved online or through Sky app or Sky community Not a vulnerable customer so you won’t put my call through? #complaint #Skyissues #CustomerService

  • bhaveshpBRP Bhav (@bhaveshpBRP) reported from Ilford, England

    @SkyHelpTeam my internet has been down for 3 days, no eta on a fix, surely someone know what’s wrong and when it will be fixed

  • andrewstokes1 ANDREW STOKES (@andrewstokes1) reported from Romford, England

    @SkyUK no broadband signal in RM1 1af area of Romford why and jump long for

  • ClareLConnor Clare Connor (@ClareLConnor) reported from Ilford, England

    @SkyHelpTeam Don’t have the option to hold the line sadly. My Sky ID is connected to when I was customer with you 8 years ago so can’t do anything now I’m a new customer again and this month my bill is double what it usually is for no reason. Can you advise how I speak to someone?

  • purplepenguin81 Kelly 🐧🤘 (@purplepenguin81) reported from Romford, England

    Once again @SkyHelpTeam has screwed me over. When I cancelled BT sport in March cos of pandemic they said when I put it back it will be same price. Liars! Trying to charge extra £25 a month iso original £12. 45mins to be told by they dont give a **** @WhichUK @Ofcom

  • cpipe70 Chris Pipe (@cpipe70) reported from Halling, England

    @markking147 @SkySports I’ve had the same issues dude ...

  • markycatton mArk of the Covenant (@markycatton) reported from Sutton at Hone, England

    Why does your downloadable content change availability on a daily basis @Virgin. Really is poor service and one of the many reasons I won’t move form @SkyUK

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • InspectorLestr4 Inspector Lestrade (@InspectorLestr4) reported

    @TorreMaster @SkyUK Same with Talktalk. I can't get the HD Stations but are they interested in helping out? Not a chance. Customer service is almost non existent.

  • SenpaiBeth Beth ✿ (@SenpaiBeth) reported

    @SkyHelpTeam can you hurry up and fix it please.

  • gerarddward Gerard ward (@gerarddward) reported from Addlestone, England

    @SkyHelpTeam It has been down for a few hours in Surrey. Router shows everything is OK but it is not working.... is it still down for most people?

  • lucythfc Lucy (@lucythfc) reported

    @SkyHelpTeam internet down yet again🙄

  • growyourownjeff growyourown (@growyourownjeff) reported

    @SkyHelpTeam @SkyUK the internet is down again in East London. #sameoldshit #crapservice

  • BorisJo91089441 Boris Johnson (@BorisJo91089441) reported

    @BazJustBaz @TorreMaster @SkyUK Imagine thinking the people on social media are the same people fixing the issue

  • westmidsgal67 Dawn (@westmidsgal67) reported

    @SkyHelpTeam Roll on march when we can cancel our contract. Our internet is always going off.

  • bossk1603 Ross K🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@bossk1603) reported

    @Poolieboy1Les1 @SkyHelpTeam Bullshit. This is the first I’ve had any problems in years

  • benkemp_uk Kempy™ (@benkemp_uk) reported

    Hi @SkyHelpTeam I assume we will be getting refunds for the lack of broadband? Any eta for getting the issue resolved?

  • Awwalbello6 Awwal (@Awwalbello6) reported

    @thfcValyrian @Haroooon17 @SkySports Lol you didn’t have to use stupid so much one would have sufficed... entitled to our opinions aren’t we?? How you think 2pts from possible 12 is good enough