Sky

Sky Outage Report in Grays, Borough of Thurrock, England

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The latest reports from users having issues in Grays come from postal codes RM17, RM16 and RM18.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Grays, Borough of Thurrock, England 02/01/2026 23:40

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent Sky outage reports came from the following cities: Basildon, Ilford, London, Dartford, Orpington, Erith, Dagenham, Welling, Gravesend, Grays, Gillingham, Barking, Romford, Chatham and Canvey Island.

Loading map, please wait...
City Problem Type Report Time
United KingdomBasildon Internet
United KingdomIlford Wi-fi
United KingdomLondon TV
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • CllrGraySW Catherine Gray (@CllrGraySW) reported from Sutton at Hone, England

    @SkyHelpTeam My old Sky Q remote stopped responding, so you sent me a new one. I can’t get the new one to work. The ? button makes the red light come on, but that is it and reset etc hasn’t worked. How do I fix this please?

  • paulparker81 Paul Parker (@paulparker81) reported from Basildon, England

    @virginmedia experiencing the worst customer service I have ever had. Been a customer for 10+ years but not after today @SkyUK will be gaining another customer instead

  • GraemeF55 Graeme (@GraemeF55) reported from London, England

    @SkyHelpTeam is there anyone on hand to try and solve an issue with my broadband?

  • Land_Captain Edward Clibbens (@Land_Captain) reported from London, England

    @beerbirrabier @SkyUK The very worst. It’s great on the Xbox though, weirdly.

  • Wendyjhall Wendy Hall (@Wendyjhall) reported from Corringham, England

    Sort it out please @SkyUK No wifi since last Friday, meant to be upgraded to Superfast as WFH. No courtesy calls, keep having to chase. Absolutely unacceptable service. Today first time we had a call back from complaints dept. Engineer investigating tom they say..#BelieveInBetter

  • matthardy91 Matt Hardy (@matthardy91) reported from Gillingham, England

    @skyhelpteam @skyuk internet down since Sat in ME8, cannot get through to you on the phone, can you please explain when it will be fixed

  • der_tee_ Tev (@der_tee_) reported from London, England

    The internet around here has been terrible for weeks and today we've had no connection for hours @SkyHelpTeam

  • robchilds Rob Childs (@robchilds) reported from Gillingham, England

    @SkyHelpTeam The service is off AGAIN. Had this since last Friday. NOT ACCEPTABLE, three family members trying to work remotely from home here.

  • ChristianRad Christian Radnedge (@ChristianRad) reported from Eltham, England

    WTF @SkySports, I don't want to hear more from Jamie Redknapp I want to hear more from the manager of my team - even if it is Jose Mourinho... #TOTEVE #COYS

  • Theresalane1965 Theresa Lane (@Theresalane1965) reported from Ramsden Bellhouse, England

    @SkyHelpTeam I had hoped to have my problem sorted yesterday but no still waiting for a call from sky. New sky q in place but no use 😡 very poor service.

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    @liamtjones1991 @rnattF @SkySportsPL @SkySports Codswallop! If Warwick Davis had been in goal he still would have towered 3 feet over the bloke on the floor. The keeper had a perfectly clear view, it's just another case of the VAR technology being let down by the idiot joy in charge of it.

  • ldj71 LJ (@ldj71) reported from Brentwood, England

    @BricklayersN17 @SkySports Yer I had that problem I went to 402 so lost the fake fan noise but couldn’t for the life of me find a way of turning on the Spurs commentary, it was somehow stuck on Man U.

  • tattooedchef87 tristan downes (@tattooedchef87) reported from Crayford, England

    @SkyUK you are the worst internet providers i live in Bexleyheath. the box never works the internet constantly not working and you charge nearly 150 a month for what you dont answer or are helpful in your call helpline your a joke of a service furious cant even get work done

  • GarygazzaGary Gary Glover @Home (@GarygazzaGary) reported from Dartford, England

    That’s the first time I’ve agreed with you in a long time👀 all tokenism for @SkySports need a top down approach the @thefa are run by a group no different then the Freemasons 🥴🥴🤣🤣 #moneytalks

  • BillBadger1976 Bill Badger (@BillBadger1976) reported from Romford, England

    @raytomany @SkySports I'm trying to work out how you mocked this up! Last time this happened it was Kevin Nolan. The nutcase owner made him manager so he'd play for us. I think he didn't play himself to start with and when he did he was terrible! He didn't last long!

  • Mat_Thompson Mat Thompson (@Mat_Thompson) reported from Rochester, England

    @SkyUK really need to work out what VIP stands for in there so called Sky VIP area. I really don’t feel like a 13 year old customer that’s for sure. Terrible service. @SkyHelpTeam

  • Theresalane1965 Theresa Lane (@Theresalane1965) reported from Ramsden Bellhouse, England

    @SkyHelpTeam Thus morning we upgraded to sky q. The 2 mini boxes are not working and your customer service number hangs up if you are not vulnerable. Disgusting service as you are quick enough to take my money.

  • GarygazzaGary Gary Glover @Home (@GarygazzaGary) reported from Dartford, England

    Look at this @SkySports @BBCSport @premierleague @piersmorgan @EFL @GMB @BBCBreakfast @mrdanwalker @itvnews @SkyNews this should be leading every news channel @10DowningStreet @Keir_Starmer @EdwardJDavey just terrible 😞😞😞

  • BertyBoyCAFC Paul Reynolds (@BertyBoyCAFC) reported from Gravesend, England

    @SkyHelpTeam Hi my sky hub been playing up for a few days now so I just run a test and it told me there’s a problem and to ring number. When I ring number tells I have to be alligible but I’m not so not sure what to do

  • mattybb13 Matt Burton-Bowen (@mattybb13) reported from Eltham, England

    @SkyUK hey, appreciate you're busy and helping specific groups but I have a problem that can't be fixed online(or can't find a fix) new sign up, but I have a very old sky id. Can't add new account details to existing sky id. Only have one email account to create a sky id

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • MAD_1962 Scotsguy (@MAD_1962) reported

    @SkyHelpTeam @JamesBu21387819 Why do we have to call when this is an issue Sky is aware of? So the only people who get compensation are the ones who spend hours trying to get through on the phone?

  • Kathryn_EJE Kathryn (@Kathryn_EJE) reported

    @SkyHelpTeam Hi. We are a now tv customer which is owned by sky and on the sky network. My mum has a care alarm fitted and we need a resolution ASAP - now tv and shut and are not responding. Please help.

  • craigw_90 Craig (@craigw_90) reported

    @SkyHelpTeam @paulthetim Am working fae home Wednesday/Thursday so can you please hang off repairing it until Friday. Cheers Sky

  • fahrellelouox 𝐹𝑎𝑦✨ (@fahrellelouox) reported

    @LittleMeThatter @skytv @SkyHelpTeam it’s work now i think, well i hope no problems now

  • mummy4142 Faye Scripps (@mummy4142) reported

    @SkyHelpTeam has the Internet issue been rectified yet please?

  • Gump103James james webster (@Gump103James) reported

    @grawl_uk @SkyHelpTeam It is funny how people lose their **** because they can't get online for a few hours. Everyone also seems to expect grade A business class service when they all signed up to the best value deal available. Most contracts have 48 hour fix windows included.

  • feelingfunny10 Paul James (@feelingfunny10) reported

    @SkyHelpTeam I'm in North London and no broadband intermittently since 5pm and not at all since 8.30pm. Your service is terrible at the best of times but this is worse during a holiday during a pandemic.

  • Mike_Nis Mike (@Mike_Nis) reported

    @SkyHelpTeam @itchy135 As per others this is worse than it was hours ago. Massive failure of Sky/Now to not be informing customers of the problem!

  • LukeMeadows31 Luke Meadows (@LukeMeadows31) reported

    @SkyHelpTeam Mine now seems to be okay ! No more errors and websites loading as normal

  • DavidRoddie David Roddie (@DavidRoddie) reported

    @SkyHelpTeam What was the issue?