Sky Outage Report in Grays, Borough of Thurrock, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Grays, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Sky
Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Grays, Borough of Thurrock, England
The most recent Sky outage reports came from the following cities: London, Gillingham, Coldblow, Ilford, Chatham, Basildon, Dagenham, Gravesend, Swanley, Barking, Bexleyheath, Erith, Longfield, Billericay and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Gillingham |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Grays, England
Latest outage, problems and issue reports in Grays and nearby locations:
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Clare Connor
(@ClareLConnor) reported
from
Ilford, England
@SkyUK How can I speak with someone, I have 2 issues that can’t be solved online or through Sky app or Sky community Not a vulnerable customer so you won’t put my call through? #complaint #Skyissues #CustomerService
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Stephen Hines
(@hines_stephen) reported
from
East Ham, England
Yet again no #braodband. #Sky will send an engineer on Thursday eve. This is a rediculously poor quality of service. @SkyHelpTeam and #Openreach need to get together and sort this out...
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Jamie McGachy
(@i_am_seamus) reported
from
Ilford, England
@SkyHelpTeam please can you confirm that work is underway to fix WiFi problems in the E11 Wanstead area, down since 6pm yesterday.
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Edward Clibbens
(@Land_Captain) reported
from
London, England
@beerbirrabier @SkyUK The very worst. It’s great on the Xbox though, weirdly.
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Paul Reynolds
(@BertyBoyCAFC) reported
from
Gravesend, England
@SkyHelpTeam Hi my sky hub been playing up for a few days now so I just run a test and it told me there’s a problem and to ring number. When I ring number tells I have to be alligible but I’m not so not sure what to do
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Clare Connor
(@ClareLConnor) reported
from
Ilford, England
@SkyHelpTeam Don’t have the option to hold the line sadly. My Sky ID is connected to when I was customer with you 8 years ago so can’t do anything now I’m a new customer again and this month my bill is double what it usually is for no reason. Can you advise how I speak to someone?
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Bill Badger
(@BillBadger1976) reported
from
Romford, England
@raytomany @SkySports I'm trying to work out how you mocked this up! Last time this happened it was Kevin Nolan. The nutcase owner made him manager so he'd play for us. I think he didn't play himself to start with and when he did he was terrible! He didn't last long!
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lizzie farrant
(@Lizzie_Farrant) reported
from
London, England
@SkyHelpTeam I am an NHS worker WFH and my broadband has stopped working. 2hrs of going round in circles with online support. Now way to speak to anyone. Please help!!!
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Chris Pipe
(@cpipe70) reported
from
Halling, England
@markking147 @SkySports I’ve had the same issues dude ...
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Stephen Hines
(@hines_stephen) reported
from
East Ham, England
@Lizlawrence1123 @SkyUK There shouldn't be daily problems
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
@SkyUK your new screen design is awful. Its confusing and long winded with no thought for people who are visually impaired.
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Sue Adams
(@sue_adams_) reported
from
Higham, England
@SkyHelpTeam i got a new sky tv service in December as part of your refer a friend promotion. The person who referred me received his reward I think in February but no sign of mine. I understand you are only answering emergencies during covid times, but how long should I wait???
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tristan downes
(@tattooedchef87) reported
from
Crayford, England
@SkyUK you are the worst internet providers i live in Bexleyheath. the box never works the internet constantly not working and you charge nearly 150 a month for what you dont answer or are helpful in your call helpline your a joke of a service furious cant even get work done
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Josie 🙋🏻♀️
(@josienett) reported
from
Rochester, England
@SkyHelpTeam hi! We've had problems with our Internet all day today and the built in 'how to fix it, hasn't. Any help would be much appreciated.
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Gary Mitchell
(@Hammers71) reported
from
Bexleyheath, England
@SkyUK No satellite signal as of 6am I this morning and we’ve gotta wait 11 days for an engineer to come & fix the problem ?!! - wasn’t expecting that !
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Graeme
(@GraemeF55) reported
from
London, England
@SkyHelpTeam is there anyone on hand to try and solve an issue with my broadband?
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Catherine Gray
(@CllrGraySW) reported
from
Sutton at Hone, England
@SkyHelpTeam My old Sky Q remote stopped responding, so you sent me a new one. I can’t get the new one to work. The ? button makes the red light come on, but that is it and reset etc hasn’t worked. How do I fix this please?
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Wendy Hall
(@Wendyjhall) reported
from
Corringham, England
Sort it out please @SkyUK No wifi since last Friday, meant to be upgraded to Superfast as WFH. No courtesy calls, keep having to chase. Absolutely unacceptable service. Today first time we had a call back from complaints dept. Engineer investigating tom they say..#BelieveInBetter
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Christian Radnedge
(@ChristianRad) reported
from
Eltham, England
WTF @SkySports, I don't want to hear more from Jamie Redknapp I want to hear more from the manager of my team - even if it is Jose Mourinho... #TOTEVE #COYS
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Sandra McKay
(@nistasan) reported
from
London, England
@SkyHelpTeam hi our broadband is down - orange light on hub for Internet. Any known issues in se23? Done the online diagnostic with no joy. Thanks.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Olumide Fagbeja
(@OFagbeja) reported
@SkySports Wales ‘big’ players never showed up. Bales and Ramsey were very poor. Mistimed passes, lack of positional discipline, poor energy. I guess the 64y wait was always doomed. Players picked based on past glory rather than form.
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Paul Burgess
(@pburgess2208) reported
@SkyHelpTeam Also, even when there was a problem, the Sky tests from the app or website were saying that everything was working ok, when it was clearly wasn’t
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Keeley Bowtell
(@keeleybowtell) reported
@SkyHelpTeam any chance I can get help on my home broadband that keeps dropping? All diagnostics tell me it's working fine but it is not and I'm getting nowhere with your virtual assistant!
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Lauren Wall
(@loz1006) reported
@SkyHelpTeam Why should I? I’ve spent in excess of 8 hours of my time calling your team waiting to get through and I get no answers, and no chance to escalate this diabolical situation! Just platitudes and apologies. I work in customer relations and this is just beyond disgusting now!
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♤
(@Made_186) reported
@SkySports Iran fully deserved win, wales are just ****..
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Sheida
(@Sheida55737077) reported
@SkySports Iranians do not support this team. They turned their back to us. Nation protests are going on in Iran. More than 400 people got killed and 15000 got arrested. Our football legends like Ali Daei refused Fifa invitation and standed with us but these bastards turned their back.
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Tracey Carter
(@traceylouise07) reported
@SkyHelpTeam Is this a standard reply? As I have already stated this is not an isolated incident. It is impacting large areas as per the tweet from Sky. All we are asking is for Sky to update their customers. I have spoken to Sky numerous times over the last few days but they don’t know.
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Keithyboy
(@Keithyboy8) reported
@SkyHelpTeam Ross. Do you think at least 4 days to get my phone line and broadband working is acceptable. As a new customer I think this is not acceptable. What do you think?
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Photographer_0_
(@Photographer_0_) reported
@SkyHelpTeam Hello, I did a line test yesterday and an issue was found but I was then on hold for 45 mins when the call was cut (at 9pm). I don’t know what the line results were.
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Jo Stanhope 💙
(@Casstia) reported
Customer of almost 23 years and to be treated as I have today is absolutely disgusting @SkyUK Suggest you sort your customer service out before everyone thinks better of it and leaves!