Sky

Sky Outage Report in Grays, Borough of Thurrock, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Grays, Borough of Thurrock, England 11/24/2025 23:25

November 24: Problems at Sky

Sky is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent Sky outage reports came from the following cities: London, Ilford, South Benfleet, Dartford, Gravesend, Rainham, Gillingham, Coldblow, Chatham, Basildon, Dagenham, Swanley, Barking, Bexleyheath and Erith.

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City Problem Type Report Time
United KingdomLondon TV
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • gnixon88 Gordon Nixon (@gnixon88) reported from London, England

    @Beryl_the_peryl @PositiveLad @enterjamesment @SkyUK **** off troll. If we wanted your opinion we would go to Wetherspoons and ask you for it.

  • StuartClark930 Stuart Clark (@StuartClark930) reported from London, England

    @SkyHelpTeam Still no service in SE8. And the link you have provided says there are no known problems. Please could we have an eta on resolving

  • felderston Oliver Feldwick (@felderston) reported from London, England

    @SkyHelpTeam It says no known issues but I just got a text saying there were issues

  • der_tee_ Tev (@der_tee_) reported from London, England

    The internet around here has been terrible for weeks and today we've had no connection for hours @SkyHelpTeam

  • paulparker81 Paul Parker (@paulparker81) reported from Basildon, England

    @virginmedia experiencing the worst customer service I have ever had. Been a customer for 10+ years but not after today @SkyUK will be gaining another customer instead

  • matthardy91 Matt Hardy (@matthardy91) reported from Gillingham, England

    @skyhelpteam @skyuk internet down since Sat in ME8, cannot get through to you on the phone, can you please explain when it will be fixed

  • AlyPallie Alison Rogers (@AlyPallie) reported from London, England

    @Benb111 @SkyUK It was such bad timing. Son doing exams

  • robchilds Rob Childs (@robchilds) reported from Gillingham, England

    @SkyHelpTeam The service is off AGAIN. Had this since last Friday. NOT ACCEPTABLE, three family members trying to work remotely from home here.

  • BigSammyJ Sam Johnson (@BigSammyJ) reported from London, England

    @SkyHelpTeam @SOTONYE_ It would be useful if you updated that page, as multiple people have said. It's been a while now, and that page reports no issues, which is clearly not the case.

  • EAhmad73 Ehtasham Ahmad (@EAhmad73) reported from Ilford, England

    @SkyHelpTeam Hi been on the phone since 9:30 but can't get any info at all been directed to go to website but can't find any link where I can get any help regarding my request... Can you please send me the link where I can get this sorted... Many thanks

  • GarygazzaGary Gary Glover @Home (@GarygazzaGary) reported from Dartford, England

    That’s the first time I’ve agreed with you in a long time👀 all tokenism for @SkySports need a top down approach the @thefa are run by a group no different then the Freemasons 🥴🥴🤣🤣 #moneytalks

  • ldj71 LJ (@ldj71) reported from Brentwood, England

    @BricklayersN17 @SkySports Yer I had that problem I went to 402 so lost the fake fan noise but couldn’t for the life of me find a way of turning on the Spurs commentary, it was somehow stuck on Man U.

  • marieellis81 The Mighty Aye #GSBOUT (@marieellis81) reported from Dartford, England

    @SkyUK please advise how I can speak to someone for assistance with failing broadband. I have tried all your online advice for the past month and still having issues

  • marieellis81 The Mighty Aye #GSBOUT (@marieellis81) reported from Dartford, England

    @SkyUK I work from home and rely on your service. Thanks

  • Mat_Thompson Mat Thompson (@Mat_Thompson) reported from Rochester, England

    @SkyUK really need to work out what VIP stands for in there so called Sky VIP area. I really don’t feel like a 13 year old customer that’s for sure. Terrible service. @SkyHelpTeam

  • RenzCrammond Renz (@RenzCrammond) reported from London, England

    @SkyHelpTeam how long to fix your broadband services in South East London

  • JamesHow8 James (@JamesHow8) reported from London, England

    @SkySports They say anything to stay up and get lots of money,,,, but if they Finnish all the games there down 😋😋😋😋😋😋

  • fey_jason Jason Fey (@fey_jason) reported from Bexleyheath, England

    @gazmatik @SkyUK Can't watch @SkyNews so I have no idea what you are talking about. Thanks for your input however, if you can send someone to fix the sky box then I'll buy them a beer.🍺

  • NicolaLRowe Nicola Louise Rowe (@NicolaLRowe) reported from Bexleyheath, England

    @SkyUK my telephone line is broken and I can’t get through to anyone to fix this. I have checked all the cables it is the line coming in nothing internal. Is there an email or contact number so I can speak to someone

  • NicolaLRowe Nicola Louise Rowe (@NicolaLRowe) reported from Bexleyheath, England

    @SkyHelpTeam The telephone number doesn’t connect to a person, it’s a recording telling me to check my connection. I need Sky to contact OpenReach so an engineer can fix this

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • DLion1986 CreepingEast/Niche Videographer (@DLion1986) reported

    @SkySports #southgate no we didn’t he was ****! Straight up stop the bullshit!

  • Charliecutt3 Charlie cutt (@Charliecutt3) reported

    @SkyHelpTeam Thanks, I’ve done that every hour and there is no update on the outage since 9:28am this morning when it said it would be fixed in a couple of hours!

  • Charliecutt3 Charlie cutt (@Charliecutt3) reported

    @SkyHelpTeam Hi, there’s still a broadband outage in Southampton. At 9:28 it said it would be fixed in a couple of hours but it’s now 4 hours and nothing-please can you update? I can’t find any information/contact numbers and am missing meetings/can’t access work files! Thanks

  • CARLALROLLI C (@CARLALROLLI) reported

    @SkyHelpTeam I encourage anyone to not get Sky Broadband. Absolutely shocking level of customer service and **** Internet.

  • pleslie999 peter leslie (@pleslie999) reported

    @r_i_mac83 @SkySports Honestly mate 🙈 will never see that again! Hope I don't anyway.

  • NantambiKia Kia Nantambi (@NantambiKia) reported

    @SkyUK been a loyal customer with SKY for 4 years paying £45, my contract finished and they started charging me £79😡 downgraded my package but they had the cheek to charge me an extra £10 for admin fee. #disloyal#nocustomerservice

  • Vic97567765 Vic (@Vic97567765) reported

    @LeeToml03621314 @MichaelBensonn @SkySports He didn’t win first fight he got knocked down twice lmaoooo ****** idiot no way he did enough to secure the win after hitting the mat twice…lucky the ref was generous with his count if we’re being honest

  • BenJohn45874515 Ben Johnson (@BenJohn45874515) reported

    End of a era next week with the closure of the Sky One brand. I suppose Sky Showcase makes sense, but I fail to see the point in Sky Max. Sky One is a brand that everyone knows. Big mistake @SkyUK I feel.

  • bango1973 Dan from Northants ✊🏻✊🏿✊🏽✊🏾✊🏼 BLM🕷 (@bango1973) reported

    @SkyHelpTeam hello, can you advise when pricing for IPhone 12 Pro is likely to come down? Will it be concurrent with your introduction of the new iPhone or sometime later?

  • Vic97567765 Vic (@Vic97567765) reported

    @LeedsMago @MichaelBensonn @SkySports You’ve never seen tysons legs? Lmao it’s so confusing when people wanna mention legs and leave fury out of it…what the duck are you looking at then?