Sky

Sky Outage Report in Grays, Borough of Thurrock, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Grays, Borough of Thurrock, England 12/25/2025 09:55

December 25: Problems at Sky

Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent Sky outage reports came from the following cities: London, Billericay, Basildon, Orpington, Ilford, Dagenham, Swanley, Barking, Chatham, Rochester, Wickford, Brentwood, Gravesend, Upminster and South Benfleet.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • rogermcqueen2 Roger McQueen (@rogermcqueen2) reported from Romford, England

    @SkySports Is this a joke to deflect that Spurs are ****

  • STIFFORDBLUE Stiffordblue (@STIFFORDBLUE) reported from Grays, England

    @SkyHelpTeam I am really angry now I have been waiting since 10 to get a call from your sales team to sort out my SkyGlass query which I ordered on the 18th not good enough I’ve been a sky customer for over 21 years

  • will6310 william benstock (@will6310) reported from East Ham, England

    @SkyHelpTeam HI my sky broadband as dropped connection for over an hour I have restarted it and still the same issue priests in E16 area

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    Wow 2 former @LFC players defending and trying to support and improve MUFC with blinkered Gary Neville oblivious to the fact MUFC were shite lol #MANLIV #Salah #SalahForBallonDor @SkySportsPL @SkySports

  • STIFFORDBLUE Stiffordblue (@STIFFORDBLUE) reported from Grays, England

    @SkyHelpTeam I have 2 issues at moment 1/ no signal to my mini box. 2/ do not want to get in the same situation with my sky glass order still not received the credit agreement to sign before Thursday

  • DannyLew89 Danny 3.0 (@DannyLew89) reported from Romford, England

    @SkyHelpTeam Hello. I've been a customer for over 2 years. I was paying £47 a month for broadband and TV, then it went up to £54. I've just checked my account and my bill is due to go up to £66 in Nov and Dec. Why is there such a huge increase? Please could you look into this.

  • briggsym matt (@briggsym) reported from Wickford, England

    @virginmedia broadband speeds are awful - who should I go with @SkyUK or @BTGroup

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Sutton at Hone, England

    @SkyHelpTeam do you have issues in sm6 with broadband

  • Lisa66Stock Lisa Stock (@Lisa66Stock) reported from Bexleyheath, England

    @JBooLJRB @SkyHelpTeam Yep mine since 10am. Says problem at exchange

  • Mr_K1985 Micky_k (@Mr_K1985) reported from London, England

    @SkyHelpTeam Do you believe that's an exceptable answer? That I have to chase a service I pay for to find out if your fixing your issue, is this problem being fixed currently? If so what Is the approximate time frame?Also will my bill reflect the downtime this provider had given me?

  • NGN1985 Nick-CAFC (@NGN1985) reported from London, England

    @SkyHelpTeam Hello. My broadband is down. I checked and there is an issue in my area. Can you please tell me what has happened and roughly when it will be fixed? SE3 area. Thank you.

  • LexiJane_x Lexi ☮️✌🏼🌍💚🌻🕉🎵⚽️ (@LexiJane_x) reported from Eynsford, England

    @SkyHelpTeam @skytv please can you help. My sky+ box hasn’t updated the time to GMT. I’ve already rebooted it but that hasn’t helped. Thanks

  • GregLabour Greg Dash (@GregLabour) reported from Ilford, England

    @SkyHelpTeam Do you have a time table for a fix?

  • RKDasgupta Dr Rohit K Dasgupta (@RKDasgupta) reported from East Ham, England

    @SkyHelpTeam hey is there an issue in the E16 area? No broadband.

  • kim__dale kim (@kim__dale) reported from Ilford, England

    @SkyHelpTeam any known issues at all? Internet was down yesterday but came back but it’s gone again

  • GregLabour Greg Dash (@GregLabour) reported from Ilford, England

    @Mark_BarkingFC @UK_Gj @SkyUK E18 and down here

  • CouchPotatoUK Wesley da Hammer ⚒️ (@CouchPotatoUK) reported from Romford, England

    @SkySports I know there is a lot of money involved, but this just stinks of "poor loser" from Hamilton.

  • kim__dale kim (@kim__dale) reported from Ilford, England

    @SkyHelpTeam broadband down again!! Run the tests online but they say it’s all fine which it isn’t??

  • bonzoRay Ray (@bonzoRay) reported from Cliffe and Cliffe Woods, England

    Match day ⚒ but won’t be turning @SkySports on till 2pm,can’t stand having United v Liverpool crammed down our throats for an hour before our game starts

  • CouchPotatoUK West Ham Wesley ⚒️ #GSBOUT (@CouchPotatoUK) reported from Romford, England

    @SkySports putting their full support behind Liverpool... Begging for Cresswell to be sent off.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Kevvy1981 Kev (@Kevvy1981) reported

    @HelenWelshHelen @SkyHelpTeam I agree I have issues like this before but not the length which is getting silly this is the only day i have off in 2 weeks so I want to play games to relax but can't

  • matt_reduce MattKent (@matt_reduce) reported

    @SkyHelpTeam this is one outage too many. Please contact me to discuss cancellation of your broadband

  • JulieFrost3 Julie Frost (@JulieFrost3) reported

    @pieterb63 @cameronljull @SkyHelpTeam ST4 (Stoke-on-Trent) down too

  • SebtheFennec Seb (@SebtheFennec) reported

    @SkyHelpTeam any idea when this outage is going to be fixed, some of us work from home, and can't get paid when we can't work

  • FountainScott Scott Fountain (@FountainScott) reported

    @SkyHelpTeam Thank you, but the app mentions that there are no issues but the internet keeps going off

  • PaulSeaward1 Paul Seaward (@PaulSeaward1) reported

    @SkyHelpTeam had a problem with internet last night thought it was because I upgraded to super fast. Put in new box this morning, found Kent is out. So not super fast it's stopped altogether. I hope there is compensation coming for all this. Any idea when it will return?

  • AliBi40 AliBi (@AliBi40) reported

    @SkyHelpTeam @Srees82 How do we claim compensation for the loss of service please?

  • Barrington__ Barry skinner (@Barrington__) reported from Thundersley, England

    @SkyHelpTeam this is a joke, 1 or 2 hours is acceptable. 5 or 6 hours is not. When alot of people are working from home this now puts added pressure on people to make their time up or in some cases having to take this as annual holiday because of your problem,

  • HelenWelshHelen Helen Louise Morris (@HelenWelshHelen) reported

    @Kevvy1981 @SkyHelpTeam I’m just lucky I can hotspot off my phone for work. To be honest I’ve been very lucky with Sky and have rarely experienced outages. I’ve not known an outage last this long though. I won’t have enough data fo keep hotspotting for days though. Really hope this is resolved this PM.

  • laila_aries33 ✨Laila✨ (@laila_aries33) reported

    Sky broadband still down . It works for a bit then dips been like this since last night . What’s happening ? @SkyUK I pay too much for poor service and little to no explanations as to why it’s not working