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Sky Outage Report in Grays, Borough of Thurrock, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Grays, Borough of Thurrock, England 11/18/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent Sky outage reports came from the following cities: London, Ilford, Basildon, Dagenham, Gravesend, Chatham, Swanley, Barking, Gillingham, Bexleyheath, Erith, Longfield, Billericay, Orpington and Romford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • Awoogatron Steve Wisdom (@Awoogatron) reported from Snodland, England

    @corkyleedsutd @SkyHelpTeam @SimmoWFC83 What do I do when I live on a new development with intermittent 3G signal? Yes you read that right...can’t even get 4g 20 miles from London and can’t even make a phone call unless I’m on the top floor hanging out of the window. #skydown

  • sudhirkapoor82 Sudhir Kapoor (@sudhirkapoor82) reported from London, England

    @SkyHelpTeam What’s the latest? Mines still not working

  • plfrench Paul French (@plfrench) reported from Brentwood, England

    @SkyHelpTeam Sky internet down?

  • The_Monck Paul Monck (@The_Monck) reported from Cuxton, England

    @HayleyWhite36 @SkyHelpTeam Highly unlikely! £120 per month bill and I can only find out there is a service outage issue by logging onto Twitter via 4G! #PoorCustomerService

  • Vindictus13 Vindictus Veridian (@Vindictus13) reported from Sutton at Hone, England

    @SkyHelpTeam We have built up excess data on our Sky Mobile Phones.. in these difficult times, is it possible to donate some of our excess data to schools, people in need etc to help support them??

  • purplepenguin81 Kelly 🐧🤘 (@purplepenguin81) reported from Romford, England

    @SkyHelpTeam Why is there an admin fee? Contract is finished by you! If you can give me that rate anyway why does it have to come under as a discount? Pay £10 upfront to save £5 a month Why? I can understand if adding channels/service or new installations. But I'm getting same thing or less!

  • laurajjcook Laura (@laurajjcook) reported from Thundersley, England

    @handzia @SkyHelpTeam Their website is now down too!

  • StephenCockburn Stephen Cockburn (@StephenCockburn) reported from Bexleyheath, England

    @SkyHelpTeam What’s the telephone number to call to speak to someone about broadband? I’ve an issue with the booster box you’ve provided.

  • SurvivorEdd Ed Shearer #BlackLivesMatter (@SurvivorEdd) reported from Romford, England

    @SkyHelpTeam I'm disabled and having issues with my Internet

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Sutton at Hone, England

    @SkyHelpTeam broadband down again!! #skybroadband

  • gaishey Gaishey (@gaishey) reported from London, England

    @Rob_Harrison_82 @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem

  • purplepenguin81 Kelly 🐧🤘 (@purplepenguin81) reported from Romford, England

    @SkyHelpTeam Its my sky Q keeps turning off and freezing. As per my bills, I'm sick of being charged an admin fee every time my contract ends and I have to reduce my bill. Y am I paying extra to cancel channels to afford it. Y am I paying extra for a discount u could give me anyway? #loyalty

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam No Christmas Eve #StarWars as broadband not working; thanks @SkyHelpTeam

  • purplepenguin81 Kelly 🐧🤘 (@purplepenguin81) reported from Romford, England

    @SkyHelpTeam Before lockdown u screwed me over and I had to cancel a package. During lockdown u "paused" my sports package then couldn't reinstate the deal so I had to cancel part of that. Now I'm expected to pay an admin fee to get what I already have at an extra £5 a month iso £10.

  • RichardTomlin Richard Tomlin (@RichardTomlin) reported from Cliffe and Cliffe Woods, England

    @SkyHelpTeam Are you aware of any reported network issues in ME3 area. Broadband is very sluggish and slow

  • laurajjcook Laura (@laurajjcook) reported from Thundersley, England

    @JellyNation1 @SkyHelpTeam Yes I have never had issue either until past two weeks. It is the not being believed when you call to say it isn’t working that is frustrating. I am not an internet expert but I know it not my Christmas tree causing speed to drop so dramatically!

  • gaishey Gaishey (@gaishey) reported from London, England

    @iamtomskinner @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem

  • PhilLines13 Phil Lines ⚒ (@PhilLines13) reported from Sutton at Hone, England

    @SkySportsPL @SkySports You have to laugh. It’s like they just like giving mad wrong decisions. And never learn.Then Burnley have a goal and/or a pen chalked off a few mins later. Borderline corruption. Do people not understand that these refs are looking at these incidents AGAIN and STILL get it wrong

  • laurajjcook Laura (@laurajjcook) reported from Thundersley, England

    @SkyHelpTeam Frustrating to have phoned twice in past week to be told internet drop outs were result of poorly placed router (same place as it has always been)/Christmas tree placement (nowhere near router)/other devices interfering (see aforementioned). Clearly a Sky issue this week.

  • Vindictus13 Vindictus Veridian (@Vindictus13) reported from Sutton at Hone, England

    @SkyHelpTeam #skybroadband Why is it every time I've called you to say my interest isn't working properly you've told me 'we've tun tests and it's working fine' when clearly there are issues??

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • WHUspencer Spencer⚒ (@WHUspencer) reported

    @BenTheTim @j_67__ @SkySports Not ignore it. Although I wouldn’t hurl abuse at them as other have. If they would like to talk about it and their views then allow it and hear what they have to say. People are completely different. My father was very bad (ofc not that bad haha) but I definitely am not him...

  • jameslane88 James Lane (@jameslane88) reported

    How the hell do I sort out a @skytv @SkyUK account??! You cannot call the customer service number and cannot choose a package through your account online!! Please give me a number to TALK TO SOMEONE!!!

  • Angela17703367 Angela (@Angela17703367) reported

    @SkyHelpTeam we have had no phone line for two days CM21 area and understand a lot of people have the same issue in the area. Cannot find any information online about service disruption & can’t get through to Sky. Can you advise if there are any issues & when it will be fixed.

  • AFCTotal AFC 🔴⚪️ (@AFCTotal) reported

    @SkyHelpTeam Like I told you plenty of times before I can not get onto my account as I left sky before and came back but your team don’t ever try to help they just say log in log in. Which I can’t 🥴

  • LisaStamp Lisa Stamp (@LisaStamp) reported

    @SkyHelpTeam I am trying to work and home school do you not have any update re an outage ! there is a site that states there are outages and problems reported in my area so please advise thanks. I cant be follwoing links! Please advise

  • Anthony27368744 Anthony Rogerson (@Anthony27368744) reported

    @SkyHelpTeam why is your WiFi so ****, ours hasn’t been working for the past 2 days now and it’s really irritating considering we’re trying to work from home. I’ve checked online and apparently it isn’t just me having problems. Sort your **** out we’re not paying for nothing

  • strange_lynn Lynn Strange (@strange_lynn) reported

    @SkyHelpTeam It doesn't ask if I need more help. Just that your testing system isn't working. Send contact details please.

  • Grant_jshaw Grant Shaw (@Grant_jshaw) reported from Glasgow, Scotland

    @SkyHelpTeam I have done all this and the problem continues to happen

  • LisaStamp Lisa Stamp (@LisaStamp) reported

    @SkyHelpTeam I am holding on an automated service! Frustrating!

  • johnnybognor Good Morning (@johnnybognor) reported

    @DrewZinski @SkySports Poor guy 😰