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Sky Outage Report in Grays, Borough of Thurrock, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Grays, Borough of Thurrock, England 12/05/2025 18:25

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent Sky outage reports came from the following cities: London, Brentwood, Gravesend, Ilford, Chatham, Dagenham, Basildon, Upminster, South Benfleet, Dartford, Rainham, Gillingham, Coldblow, Swanley and Barking.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomBrentwood Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • purplepenguin81 Kelly 🐧🤘 (@purplepenguin81) reported from Romford, England

    @SkyHelpTeam Why is there an admin fee? Contract is finished by you! If you can give me that rate anyway why does it have to come under as a discount? Pay £10 upfront to save £5 a month Why? I can understand if adding channels/service or new installations. But I'm getting same thing or less!

  • Vindictus13 Vindictus Veridian (@Vindictus13) reported from Sutton at Hone, England

    @SkyHelpTeam #skybroadband Why is it every time I've called you to say my interest isn't working properly you've told me 'we've tun tests and it's working fine' when clearly there are issues??

  • Vindictus13 Vindictus Veridian (@Vindictus13) reported from Sutton at Hone, England

    @SkyHelpTeam We have built up excess data on our Sky Mobile Phones.. in these difficult times, is it possible to donate some of our excess data to schools, people in need etc to help support them??

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Sutton at Hone, England

    @SkyHelpTeam trying to cancel subscription but it’s impossible, 40 mins on hold, chat is busy and can’t email please advise

  • purplepenguin81 Kelly 🐧🤘 (@purplepenguin81) reported from Romford, England

    @SkyHelpTeam Its my sky Q keeps turning off and freezing. As per my bills, I'm sick of being charged an admin fee every time my contract ends and I have to reduce my bill. Y am I paying extra to cancel channels to afford it. Y am I paying extra for a discount u could give me anyway? #loyalty

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam I’m sorry but your customer service is terrible. Surly making your customers wait over 20 min as a minimum each time they need to speak to someone is not right! Why can’t you invest in more staff to cut wait times? You charge people enough for your services.

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk

  • purplepenguin81 Kelly 🐧🤘 (@purplepenguin81) reported from Romford, England

    @SkyHelpTeam Before lockdown u screwed me over and I had to cancel a package. During lockdown u "paused" my sports package then couldn't reinstate the deal so I had to cancel part of that. Now I'm expected to pay an admin fee to get what I already have at an extra £5 a month iso £10.

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam my internet is still intermittently not working right. I waited on hold for 45 min this week, when I finally got through I got cut off after 5 min and the lady never even called me back! Your customer service is very poor. 😡

  • elaine_leggatt Elaine Leggatt (@elaine_leggatt) reported from Crayford, England

    @SkyHelpTeam Have not even started contract and already under stress by you not doing what you assured would happen. Moving is stressful during a a pandemic and already you have let us down . Not impressed, 1 1/2 hours trying to sort only to be told I need to sort it myself.

  • gaishey Gaishey (@gaishey) reported from London, England

    @Rob_Harrison_82 @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem

  • gaishey Gaishey (@gaishey) reported from London, England

    @iamtomskinner @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem

  • CabbieOO7 CabbieOO7 🇬🇧 (@CabbieOO7) reported from London, England

    @SkyHelpTeam Think the best option is to move to another provider as 12 months of Sky has been terrible

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Sutton at Hone, England

    @SkyHelpTeam broadband down again!! #skybroadband

  • ROYKAYE8 ROY KAYE (@ROYKAYE8) reported from Romford, England

    @GoonerHillsy @jacktwilkinson @SkySports We were 2 1 down when we went to 9 and it stayed at 2 1. You could say it was a valiant effort Southampton reduced to 9 and lost 9 0 Thats imploding !!!🔥🔥🔥

  • chris4465 Chris Hearn 💙 (@chris4465) reported from Brentwood, England

    Absolute joke scorecards Barrett v Martinez, win by 7 rounds? Never. Embarassing, who manages this shambles. @SkySports @MatchroomBoxing

  • jbdmurphy Joanna Murphy (@jbdmurphy) reported from Brentwood, England

    @SkyHelpTeam for weeks now our Broadband has been intermittent. Have been on help and completed tests. Still very poor. Yes, I know about number of devices too. It’s still not consistent. What is happening to your service?

  • purplepenguin81 Kelly 🐧🤘 (@purplepenguin81) reported from Romford, England

    @ademwaterman @SkyUK Wtf? @SkyHelpTeam are terrible. Had a problem once (their fault) then tried to charge me an admin fee to fix it. When I complained they said the admin fees pay the staff their wages.

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    @SkyHelpTeam No, streaming to my TV, phone has two bars WiFi signal, TV has no internet connection - 6ft away, check internet settings on TV tells me it’s connected then not then is then not

  • plfrench Paul French (@plfrench) reported from Brentwood, England

    @SkyHelpTeam Sky internet down?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Nicolerodgers_x 𝕹𝖎𝖈𝖔𝖑𝖊 𝕬𝖓𝖉𝖊𝖗𝖘𝖔𝖓 (@Nicolerodgers_x) reported

    @SkyHelpTeam I posted my old phone as as part of swap on 30th November with Royal Mail special delivery. It was delivered yesterday at 7am I have a location and a name and I have received an email this morning telling me sky still haven’t received my device? Please help!

  • gunner_del Del (@gunner_del) reported

    @refnamas @SkyHelpTeam I did.. sky's poor

  • refnamas Samantha (@refnamas) reported

    @SkyHelpTeam Poor customer service - I will be going elsewhere.

  • boosmithard Bruce (@boosmithard) reported

    @SkyHelpTeam Link doesn't work.

  • vix_norman vickynorman (@vix_norman) reported

    @SkyHelpTeam Hi I’m having issues with my internet, done all the tests and still nothing. Help I am meant to be at work in 5 mins. Thanks 🙏🏽

  • chris9meggies Chris Thornton (@chris9meggies) reported

    @SkyHelpTeam Sky broadband down in GL3. Any ETA on when it might get restored, pls?

  • MrsJCope JC (@MrsJCope) reported

    @SkyHelpTeam hello, please can you remove me from all your marketing - post, calls, etc. I don’t know my login any more to do so!

  • StuartY19 Stuart Young (@StuartY19) reported

    @SkyUK @SkyHelpTeam Hello, I currently have 0 channels working. Satellite signal says working, but it is saying the problem is effected by a problem with your satellite signal…

  • ItsAl_Jayy 🎄Al🎄 (@ItsAl_Jayy) reported

    @jacksully69 @SkyHelpTeam My internet went down today for 3 hours and last Sunday for an hour or 2! No communication from sky about the fix. Sort it out

  • Kirsty__x3 Kirsty ✨ (@Kirsty__x3) reported

    Apps not working on Sky Q for over a month, numerous phone calls, hours of waiting on hold, over a week of back and forth with chat to be told to try ringing again, @SkyHelpTeam are an absolute joke .. time to change to Virgin