Sky

Sky Outage Report in Grays, Borough of Thurrock, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Grays come from postal codes RM17, RM18 and RM16.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Grays, Borough of Thurrock, England 01/19/2026 17:00

January 19: Problems at Sky

Sky is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent Sky outage reports came from the following cities: London, Ilford, Canvey Island, Romford, Gillingham, South Benfleet, Chatham, Basildon, Sidcup, Grays, Wickford, Welling, Gravesend, Billericay and Stanford-le-Hope.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Internet
United KingdomIlford Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • SullivansTweets Jack Sullivan✌🏽🦅 (@SullivansTweets) reported from Romford, England

    Villa away on a Monday night has literally made the worst season possible even worse. Fuming. Birthday plans up in the ******* air. **** you @SkySports

  • anntuohy22 ANN TUOHY (@anntuohy22) reported from Sutton at Hone, England

    @SkyHelpTeam @SkyUK very disappointed with the PM conversation. No resolution. No customer care. Pointless conversation.

  • brown_daren Daren Brown (@brown_daren) reported from Romford, England

    @SkySports football is dead if that west ham goal is deemed no goal. Go **** yourselves stanley park you are all complete *****

  • Kelly_QPR Kelly 🐰 (@Kelly_QPR) reported from Rochester, England

    Still baffled why @SkySports chose #SWAQPR. They literally just said it themselves, we're not going up or down. I don't know if I can take the embarrassment. #QPR

  • JONCOOK1979 Jon Cook (@JONCOOK1979) reported from Crockenhill, England

    @SkyUK dreadful service from you. Ordered a home move from you on the 19th Dec, booked to come out on the 17th Jan, turns up & says it’s a two man job and will have to be rebooked, we now have to wait till 30th Jan. No TV and yet we still have to pay!

  • Jaxstad ᗪᗩᐯE (@Jaxstad) reported from Billericay, England

    @SkyHelpTeam Done that before too... just had enough of the poor service I’m receiving on my broadband.

  • mickmvm Michael McBrearty (@mickmvm) reported from Crayford, England

    @skyuk Sky bad service,ordered Q box 18 Dec,delivery 16 Feb,8-5 ,waited all day,4.35,2 engineers arrived not interested installing late Sunday,every excuse not to install, phoned 19th Feb said would make new date, no one call back for install to-date. Total rubbish.

  • Missjessicakx Jessica (@Missjessicakx) reported from Sutton at Hone, England

    @SkyHelpTeam I’ve been lied to by 3 advisors, promised things and they’ve not happened! Absolutely appalled with the service I’ve received! Now having to waste more time out of my day to sort this out AGAIN

  • will6310 william benstock (@will6310) reported from East Ham, England

    @SkyHelpTeam HI sky I've noticed a software bug on your new router which adds sky boost. When u change the bandwidth on the 2.5ghz from 20mhz to 20/40mhz. Sky q doesn't work at all.

  • viking6661 marc bestley (@viking6661) reported from Chigwell, England

    @SkyHelpTeam Fine I’ll be cutting cables and removing it my self, not my problem

  • Jaxstad ᗪᗩᐯE (@Jaxstad) reported from Billericay, England

    @SkyHelpTeam Appreciate your time HW, I know it’s not your fault. But I’m beginning to feel unfairly treated with this poor service.

  • TBone1170 Tony L (@TBone1170) reported from Sutton at Hone, England

    @SkyHelpTeam hi, my line seems down. I've re booted the router numerous time, getting a yellow light, rather than green and admin screen shows no connection. Is SM25HY down

  • justefe2 efe **** (@justefe2) reported from Sutton at Hone, England

    SHOUTOUT TO @LQHomesMatter & @SkyUK @SkyHelpTeam can any of you assist in making sure I get a good signal to my SkyQ box because it’s glitching and no one is taking responsibility for fixing the communal dish/aerial. I would love for this to be resolved! #skyq #communaldish #lq

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Sutton at Hone, England

    @SkyHelpTeam broadband down in SM6

  • JenniferSmithPA Jennifer Smith (@JenniferSmithPA) reported from South Ockendon, England

    Registered with @btsportwwe in time to watch @WWENXT and was looking forward to seeing #DreamvsStrong Imagine my disappointment when they lose the link and I miss the end of the match. Dont recall ever having this problem with @SkySports #WWENXT #Whowon

  • markselondon Mark 🌈🏳️‍🌈 (@markselondon) reported from Eltham, England

    @SkyHelpTeam Hi, I booked an engineer yesterday due to issues with my sky q mini box and I received email and txt yesterday saying engineer will arrive today between 8am and 5pm and no one bothered to show up.

  • TBone1170 Tony L (@TBone1170) reported from Sutton at Hone, England

    @SkyHelpTeam @paulao81 Paula. Your testing your mobile phones wifi speed (looks like u posted the image from a phone). to test the real speed, u need a pc and a network lead to the sky router. Only then can you check the correct download speed. U need to test via wires

  • anntuohy22 ANN TUOHY (@anntuohy22) reported from Sutton at Hone, England

    @SkyUK shame on you. Poor customer service. Having to cancel to get heard. Broken box but want to charge for multi room until an engineer comes 10th March. Unacceptable timeframe without second box #FirstWorldProblem.

  • smartie_martyb Marty_Baldwin7🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@smartie_martyb) reported from Basildon, England

    I’ve never been more convinced of corruption in football after watch the first hal of #WAT/TOT #COYS #Premier_League #SkySports #VAR

  • Bez1074 Jabez Agius (@Bez1074) reported from Romford, England

    @RickSpur @SkySports Take the god damn money Levy

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • mikefoster87 Michael Foster (@mikefoster87) reported

    @SkyHelpTeam any issues in the HP2 area. Our Internet/tv is not working!

  • McateerDon Don mcateer (@McateerDon) reported

    @SkySports Please turn the stadium sound up can barely hear a thing . Really bad ??

  • DoucheAlmighty julesweyman (@DoucheAlmighty) reported

    @SkyHelpTeam I've got to ask but why do you clowns insist on making things difficult for people? My mum had a stroke her memory is terrible yet now you expect her to set up a sky app link her sky account to pay a bill when she doesn't remember it was way easier doing it through her sky box at

  • Weareallone5 We are all one (@Weareallone5) reported

    @SkySports They were crap

  • MoffattDamon Damon Moffatt (@MoffattDamon) reported

    @lionsofficial @SkySports Lynaghs kicking is getting no distance and is awful,more of the same for the Lions.

  • philmason01 Phil (@philmason01) reported

    @SkySports WTF is a “presser”???

  • PippaMusgrave1 Pippa Musgrave (@PippaMusgrave1) reported

    @Franklinlufc @lionsofficial @SkySports I see big changes for the second test. The replacements have been poor. I can see Cummings on the bench, Ben White. Keenan gone, Kinghorn in

  • Daviid__W David (@Daviid__W) reported

    @SkyHelpTeam I have just subscribed to @PremSportsTV and was under the impression that the app was available on Sky Glass but it isn’t. Any help would be appreciated.

  • JMolaghan JM (@JMolaghan) reported

    Watching golf on @SkySports is 100x better than watching on the Golf network, ESPN or anything else that partners with the PGA. You actually see golf shots, shoutout @peacock

  • Ficar62 Fiona Carson (@Ficar62) reported

    @WillGreenwood Cannot believe you have just likened a player to Donkey in Shrek!! How rude can you be? “Just turn up like the donkey in Shrek and you end up in the team?” #SkySports