Sky

Sky Outage Report in Grays, Borough of Thurrock, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Grays come from postal codes RM17 and RM18.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Grays, Borough of Thurrock, England 01/11/2026 18:55

January 11: Problems at Sky

Sky is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent Sky outage reports came from the following cities: London, Stanford-le-Hope, Dagenham, Gravesend, South Benfleet, Chatham, Billericay, Chigwell, Grays, Basildon, Romford, Bexleyheath, Erith, Orpington and Wickford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomStanford-le-Hope TV
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • chris_bassett Chris Bassett (@chris_bassett) reported from Hartley, England

    @SkyHelpTeam why can’t you publish a telephone number that is actually easy to find on your website. Had broadband issues at home for three days but because I can’t use the internet I need to speak on Thor phone

  • Parklan3y1d wickfordspurs ........English not British (@Parklan3y1d) reported from Wickford, England

    @CallumH53134572 @ajkemp81 @SpursOfficial @WestHamUtd @SkySportsPL @SkySports @SkyFootball @SkySportsMNF @GaryLineker Imagine following West ham and never seen them win anything or get in to Europe

  • WilliamJL_1990 William John Lane (@WilliamJL_1990) reported from Gravesend, England

    @SkyHelpTeam I missed around 5 or so minutes of the race. However this isn't the first time my sky q silver box has done this and have asked Sky before if there are any software updates due or issues that have been acknowledged

  • jonHarr79015439 jon Harris (@jonHarr79015439) reported from Romford, England

    @SkyUK three engineers since Saturday and still my broadband isn't working properly. Keep having to add mobile data to two phones. Not a happy customer

  • SamiaGnoll Samia (@SamiaGnoll) reported from Romford, England

    @SkyHelpTeam hello, broadbands gone down at RM12 4DQ. Assume its your end as the online test keeps falling over too. Off sick today, really need my Internet or this cold might be the end of me.

  • smadams96 Sean Adams (@smadams96) reported from Snodland, England

    Can’t believe i’ve watched 40 hours (4 seasons) of Game of Thrones just for @SkyUK to put all of the seasons in sky store except season 8 charging £23.99 per season. My mum being a loyal customer for 11 years rings up to complain and has no resolution proposed whatsoever 😃

  • JaiP72 JaiP (@JaiP72) reported from Loughton, England

    @SpursOfficial @ChampionsLeague @premierleague @afcbournemouth @SkySports Bet it’s 7.45pm or something stupid like that

  • drongo123uk Chris Tring (@drongo123uk) reported from Gillingham, England

    @SkySports 1 down 3 to go for @premierleague to take over European Football

  • aturner200000 - (@aturner200000) reported from Bexleyheath, England

    @GMixture @SkySports Awful challenge

  • valleyman1973 Groundhopper #leaveEU (@valleyman1973) reported from Dartford, England

    @SkySports what the hell is going on recorded #cafc games but end of program was before pens so cant see us win. Wtf!

  • dettybo eternal optimist (@dettybo) reported from Dartford, England

    @SkyHelpTeam our sky q box refuses to download anything. It just says queuing then stops then queues. Done everything except factory reset. Any help would be great. Oh and our broadband is fine

  • alspicer Nomnomnom de guerre (@alspicer) reported from London, England

    @StopFundingHate @coopuk @CarlsbergUK @Homebase_uk @LauraAshleyUK @TNLUK @SkyUK @Argos_Online @verynetwork @Morrisons @LidlGB @skiptonbs Don't buy the Mail. Certainly don't support any company that advertises there. Shame on you.

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from London, England

    @EvanJames @SkyUK Legit!!! The line in SE London is just diabolical.. Why are we paying so much for such a terrible service!! And I’ve just upgraded to Sky Q and faster broadband... 💩

  • sharinski27 Sharon Markham (@sharinski27) reported from Romford, England

    @SkyHelpTeam Please can I have a telephone number to SPEAK to someone as the online scenarios do not cover the issue we are having! It shouldn’t be this difficult!

  • mehtabz Mehtab (@mehtabz) reported from Ilford, England

    @SkyUK terrible customer representative, instead of asking how they could help or explain why they could not help , started to tell me what to do , been a customer with sky for 18 years , just rude and abrupt, will leave sky

  • Maiorca_ Danny Maiorca (@Maiorca_) reported from Crayford, England

    Hi @SkySports I actually watched this game so I could teach my son how to swear. Please stop apologising for bad language as it’s helping him. Thanks

  • PoveyM Michael Povey (@PoveyM) reported from Leybourne, England

    @SkyUK absolute joke, been with Sky 30+ years, trying to adjust my viewing package or cancel, just being pushed from pillar to post. Will cancel my direct debit.

  • Annhackett6 Ann Henderson (@Annhackett6) reported from Thundersley, England

    @SkyHelpTeam Hi team since my new sky box has been fitted 2 weeks ago I have picture interference and it is taking forever to down load a programme from catchup please can you help.

  • ben79owen Ben Johnson-Owen (@ben79owen) reported from Romford, England

    Seen add on tv to get sky tv even as a existing customer, as I am. Called @SkyUK and spoke with Stuart, most unhelpful agent ever. No conversation couldn’t offer me nothing The call was flat. Great way to keep and treat their existing customers! #badcustomerservice

  • wildy412 Martin (@wildy412) reported from Sutton at Hone, England

    @SkySports because even a broken clock is right twice a day. #pundits #akidcouldguessbetter

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • MissLsWhitters Leanne Bullock (@MissLsWhitters) reported

    @SkyHelpTeam Pm'd again due to ongoing issue! #PleaseHelp #Shielding

  • hasna1404 hasna (@hasna1404) reported

    @SkyHelpTeam what tf is going on with my WiFi! 😭 I've had no WiFi for 6+ hours and I'm dying inside 😤😭 I've called customer services who will send out an engineer tomorrow but I need WiFi ASAP so I can complete deadlines! Please help me sort this out!

  • MatthewBelcher7 Matthew Belcher (@MatthewBelcher7) reported

    @SkyHelpTeam 9 hours wtf is going on, when will services be reconnected

  • hasna1404 hasna (@hasna1404) reported

    @SkyHelpTeam what tf is going on with my WiFi 😭 I've had no WiFi for 6 hours and I'm dying inside 🙃😭 I've called customer services and they will send out an engineer but I have siblings who need WiFi! Please help me sort this issue out!

  • nickburrows721 Buzz (Nick B ) (@nickburrows721) reported

    @SkyHelpTeam Did that no joy still off got a re order message don’t panic I’ll deduct the lack of service from my next payment

  • MatthewBelcher7 Matthew Belcher (@MatthewBelcher7) reported

    @SkyHelpTeam any news, no updates all day, i pay £125 a month for your services wtf is going on

  • D0nATr0n D0natr0n (@D0nATr0n) reported

    Hi @SkyHelpTeam Are you aware of any issues with the IMAP servers on Sky Email? All of my mail clients have stopped being able to sync with my Email account but the settings and password are correct (confirmed by logging in to Webmail OK) & all 'missing' emails are there.

  • niknood Nic (@niknood) reported

    @SqueakySays @SkyHelpTeam I live on the same road as a BT exchange, but the internet connection was so bad, dropping frequently that we moved to Virgin.

  • E_T_B10 Emily Tennant-Bell (@E_T_B10) reported

    @SkyHelpTeam surely a company the size of sky can access more up to date info regarding a MAJOR outage at a time when people are relying on there internet more than ever. The last update was over 8 hours ago! At least have the courtesy to update to say we won’t get an afternoon update

  • MattGreen709 Matt Green (@MattGreen709) reported

    @SkySports @SkySportsNews who is this clueless person commentating on the Arsenal game? Dull voice, no enthusiasm and can't even name a player. Pretty poor.