Sky

Sky Outage Report in Grays, Borough of Thurrock, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Grays, Borough of Thurrock, England 11/25/2025 11:50

November 25: Problems at Sky

Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent Sky outage reports came from the following cities: London, Ilford, South Benfleet, Dartford, Gravesend, Rainham, Gillingham, Coldblow, Chatham, Basildon, Dagenham, Swanley, Barking, Bexleyheath and Erith.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • TrudaSpruyt Truda Spruyt (@TrudaSpruyt) reported from London, England

    Just having the worst kind of Kafkaesque nightmare with @SkyHelpTeam - hours and hours and hours wasted trying to upgrade broadband and no further forward

  • philclarke0170 Phil Clarke (@philclarke0170) reported from Halstead, England

    @SkySports #goalsonsunday how irritating is this presenter??? Calm down just a bit mate it’s 9.30 on a Sunday morning.

  • dannypaveley Daniel John Paveley (@dannypaveley) reported from Romford, England

    Coor the piss Lamela has boiled is hilarious after all the **** gone against us recently, also my condolences to @SkySports after the heavy defeats to Liverpool and Manchester United yesterday. You will get through this!!

  • marc_laz Marc the Luddite mm #UTAG Parasite! (@marc_laz) reported from Loughton, England

    @SkyUK worst phone service ever !!! Can’t get through I have been holding for over an hour !!!!

  • pleives Phil Leivesley (@pleives) reported from Sutton at Hone, England

    Hi @SkyUK. My original offers have now ended and I’m paying about £40 per month more than I would be if I was a new customer. I’d like to resolve this but no phone number I can find works, and it doesn’t appear to be easily done online. Can I actually speak to someone?

  • CLanaway1 Carl Lanaway (@CLanaway1) reported from Gillingham, England

    @SkyHelpTeam I am having trouble downloading anything to my sky q box, it’s just not working at all?

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    @SkyHelpTeam A large number of customers in the SE23 area are having significant issues with broadband (as demonstrated by the comments on our forum)- of the one who managed to actually speak to someone they were told an open reach engineer come out to check the local box 1/2

  • gemwoodman Gem (@gemwoodman) reported from Sutton at Hone, England

    @SkyHelpTeam I waited in all day yesterday for an engineer to come and install my sky TV between 8-5pm and they did not bother to show up. And no one contacted us to notify us. Absolutely disgraceful service.

  • DanielVDean Daniel Dean (@DanielVDean) reported from Gravesend, England

    @SkyUK @SkyHelpTeam My phone line is dead and your online guide never resolved the issue. Please advise on my next step?

  • mrjimbecks James Beckley (@mrjimbecks) reported from Sutton at Hone, England

    @sparkloaf26 @SkyHelpTeam Apparently means an issue from the outside into our hub.

  • phiebramley sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam hi my broadband has been awful all day! I’ve done the usual steps turning off and in again, unplugging wires and plugging back in, i use a micro filter, I’ve tried changing the wireless channel, I tried doing your diagnostic tests but that’s down, and your website

  • purplepenguin81 Kelly 🐧🤘 (@purplepenguin81) reported from Romford, England

    @BBCWatchdog #TreatLoyaltyLikeRoyalty @SkyUK The longer you're with them the more they treat you like something on the bottom of their shoe. They also charge admin fees for everything and was once told these fees pay staff wages when I complained.

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    @SkyHelpTeam but then didn’t. It comes back it disappears. The call centre is saying everyone must call in but can’t get through. Clearly a wider issue although your online checks that we have to do say not. Can you investigate please?

  • davidbutleruk David Butler (@davidbutleruk) reported from Dartford, England

    @SkyHelpTeam Hi, I’m no longer a Sky Customer and unsubscribed to your mailing lists, I’ve also emailed to request no more marketing a few months back but I’m still getting post every few weeks.. Can you please help?

  • stuartbailey276 Stuart Bailey (@stuartbailey276) reported from London, England

    @SkySports Has never deserved an England cap. Far too many mistakes and championship at best.

  • nick_lowery Nick Lowery ℹ (@nick_lowery) reported from Wickford, England

    WTF is Souness on now. West Ham should be top 6!!! @SkySports

  • askgeez Guy F (@askgeez) reported from Loughton, England

    Absolutely HATE @virginmedia with a passion. Made a complaint, they said I’d be refunded for kids inadvertently ordering SkySports. I wasn’t. Then they cut me off. Liars

  • Volumiser_AFC Volumiser_AFC (@Volumiser_AFC) reported from Sutton at Hone, England

    Don't get stressed by @SkySports pundits and their bias. Just drink their tears with a smile on your face. Bit disappointing that @9smudge can't help but put the boot into the club that made him, but some ex pros are like that. We savour their bitterness and move on.

  • SarahC_xx Carts (@SarahC_xx) reported from Billericay, England

    @SkyUK hello! Quick question, I had a call from ‘Sky’ earlier saying that my internet connection was slow & could I use my computer so she could guide me through - I’m guessing this is a scam 🙈 she tried again & I said I didn’t have the internet & she didn’t know what to say...

  • mrjimbecks James Beckley (@mrjimbecks) reported from Sutton at Hone, England

    Hello @SkyHelpTeam you don’t seem to be answering my tweets? My broadband is incredibly slow, the website is telling me to contact someone to resolve, when I call it just tries to send me to the website? Please can you help?!!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • skytv Sky TV (@skytv) reported

    @Liam17257797 @SkyHelpTeam are you able to help Liam?

  • MzunguWaKichaa Michael Travel (@MzunguWaKichaa) reported

    @SkyCricket frankly your PSL cricket service stinks! All this advertising constantly pushed into the programme makes it unwatchable. And the added endorsement by the commentators is insulting! Stop it or I’ll cancel my Sky Sports Package. #skysports #PSL2023

  • MrsT1608 Andrea Taylor (@MrsT1608) reported

    @SkyHelpTeam Your prices just keep going up and up, nothing for a loyal customer 20 years plus

  • AbbieCadabra KernowBird (@AbbieCadabra) reported

    @SkyHelpTeam Working OK again this morning. Been issues locally for a few days but nothing showing on service checker.

  • CallumTheReds The View From Belfast ⚖️ (@CallumTheReds) reported

    @SkySports Girls sport at it’s very root has significant problems as I have experienced them. Firstly parents don’t give the same support to daughters as they do to their sons AND women do not come forward in numbers to support girls teams in local sports clubs. Fundamental issues!

  • matthewpound Matthew Pound (@matthewpound) reported

    @SkyHelpTeam I am looking to join as a new customer as @virginmedia have let me down with my offer. However your prices seem a little expensive so wanted to chat to someone to see what deal you could do

  • shewardjon1 jon (@shewardjon1) reported

    @corbo79 @SkyHelpTeam Looks like customer service is no longer important to Sky…..

  • smythatsplash maureen smyth (@smythatsplash) reported

    @SkyHelpTeam so after 24 hours of completely wasting my time I have finally booked an engineer . Hilariously- if I miss the appt or cancel up to 24 hours before I’ll be charged £25. You couldn’t make it up ….

  • Jumpyroi reno (@Jumpyroi) reported

    @SkyHelpTeam my internet has been off for almost two hours I’ve tried many ways to fix it but I still can’t… what can I do

  • UtdJuice UTDJuice (@UtdJuice) reported

    @pmtweets2018 @United_Charge1 @SkySports Cancel it already no need to wait 🤡