Sky Outage Report in Grays, Borough of Thurrock, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Grays, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Grays, Borough of Thurrock, England
The most recent Sky outage reports came from the following cities: London, Romford, Orpington, Billericay, Sidcup, Rochester, Chatham, Loughton, Wickford, South Benfleet, Brentwood, Ilford, Barking, Gravesend and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Grays, England
Latest outage, problems and issue reports in Grays and nearby locations:
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
Once again @SkyHelpTeam has screwed me over. When I cancelled BT sport in March cos of pandemic they said when I put it back it will be same price. Liars! Trying to charge extra £25 a month iso original £12. 45mins to be told by they dont give a **** @WhichUK @Ofcom
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Daniel John Paveley
(@dannypaveley) reported
from
Romford, England
Coor the piss Lamela has boiled is hilarious after all the **** gone against us recently, also my condolences to @SkySports after the heavy defeats to Liverpool and Manchester United yesterday. You will get through this!!
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam A large number of customers in the SE23 area are having significant issues with broadband (as demonstrated by the comments on our forum)- of the one who managed to actually speak to someone they were told an open reach engineer come out to check the local box 1/2
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Daniel Dean
(@DanielVDean) reported
from
Gravesend, England
@SkyUK @SkyHelpTeam My phone line is dead and your online guide never resolved the issue. Please advise on my next step?
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Gareth Millar
(@MrMoosee) reported
from
Bexleyheath, England
@SkyUK can’t call you, because you’ve reduced your call centre can’t message you, because you don’t have live chat, DPD have returned new Sky Q Box because they tried to deliver, I was at work? How can I contact someone and not get stuck in a loop of FAQ’s and automated help?
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Volumiser_AFC
(@Volumiser_AFC) reported
from
Sutton at Hone, England
Don't get stressed by @SkySports pundits and their bias. Just drink their tears with a smile on your face. Bit disappointing that @9smudge can't help but put the boot into the club that made him, but some ex pros are like that. We savour their bitterness and move on.
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ANDREW STOKES
(@andrewstokes1) reported
from
Romford, England
@SkyUK no broadband signal in RM1 1af area of Romford why and jump long for
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
@BBCWatchdog #TreatLoyaltyLikeRoyalty @SkyUK The longer you're with them the more they treat you like something on the bottom of their shoe. They also charge admin fees for everything and was once told these fees pay staff wages when I complained.
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Pip Perry
(@PipPerry1) reported
from
Sutton at Hone, England
Come on @SkyUK impossible to speak to an actual person & when you do they assure they will help and say I’m just transferring you to confirm & you hold for 27 minutes 4th attempt to sort out my bill since May .. #notgoodenough
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sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam hi my broadband has been awful all day! I’ve done the usual steps turning off and in again, unplugging wires and plugging back in, i use a micro filter, I’ve tried changing the wireless channel, I tried doing your diagnostic tests but that’s down, and your website
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David Butler
(@davidbutleruk) reported
from
Dartford, England
@SkyHelpTeam Hi, I’m no longer a Sky Customer and unsubscribed to your mailing lists, I’ve also emailed to request no more marketing a few months back but I’m still getting post every few weeks.. Can you please help?
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Marc the Luddite mm #UTAG Parasite!
(@marc_laz) reported
from
Loughton, England
@SkyUK worst phone service ever !!! Can’t get through I have been holding for over an hour !!!!
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam but then didn’t. It comes back it disappears. The call centre is saying everyone must call in but can’t get through. Clearly a wider issue although your online checks that we have to do say not. Can you investigate please?
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Carts
(@SarahC_xx) reported
from
Billericay, England
@SkyUK hello! Quick question, I had a call from ‘Sky’ earlier saying that my internet connection was slow & could I use my computer so she could guide me through - I’m guessing this is a scam 🙈 she tried again & I said I didn’t have the internet & she didn’t know what to say...
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Phil Leivesley
(@pleives) reported
from
Sutton at Hone, England
Hi @SkyUK. My original offers have now ended and I’m paying about £40 per month more than I would be if I was a new customer. I’d like to resolve this but no phone number I can find works, and it doesn’t appear to be easily done online. Can I actually speak to someone?
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Bhav
(@bhaveshpBRP) reported
from
Ilford, England
@SkyHelpTeam my internet has been down for 3 days, no eta on a fix, surely someone know what’s wrong and when it will be fixed
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Phil Clarke
(@philclarke0170) reported
from
Halstead, England
@SkySports #goalsonsunday how irritating is this presenter??? Calm down just a bit mate it’s 9.30 on a Sunday morning.
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mArk of the Covenant
(@markycatton) reported
from
Sutton at Hone, England
Why does your downloadable content change availability on a daily basis @Virgin. Really is poor service and one of the many reasons I won’t move form @SkyUK
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Carl Lanaway
(@CLanaway1) reported
from
Gillingham, England
@SkyHelpTeam I am having trouble downloading anything to my sky q box, it’s just not working at all?
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Jamie
(@Jamiecpfc) reported
from
Sutton at Hone, England
@SkyHelpTeam shocking service today from sky. Can’t even speak with someone to resolve. #shambles
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Anchal Tiwari
(@Anchal_Tiw) reported
@SkyHelpTeam Is the problem resolved? Still not able to connect to the internet. Please help.
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Shahid
(@ShahidSouthend) reported
@SkyHelpTeam Hi, Sky is not working in Leigh on Sea SS9 area #SkyNotWorking and #SkyDown. This issue is from 2 weeks but today is really bad. Can’t browse, message or anything. When will it fix?
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Prags Vej
(@PragsVej) reported
@SkyHelpTeam Hoping this is not any sort of cyber threat or there is not any loss of customer’s personal data.
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ATOM Bushy
(@ATOMBushy) reported
@SkyHelpTeam what is going on i seem to have constant issues with sky broadband!
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Andrew Tonks
(@andrewtonks92) reported
@SkyHelpTeam I upgraded to your super fast (or so I thought) broadband because of the average speed of 59mbps.I’m lucky if it hits 40mbps, I run tests most days and it’s a very poor service to what I was expecting
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glenn goodey
(@glenntheyid) reported
@SkyHelpTeam Not been great all day in N10 but now its down completely.
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Amanda
(@manda_too) reported
@SkyHelpTeam I contacted sky earlier and they are sending me a Wi-fi booster at a cost of £9.95. Obviously the problem is not my Wi-fi - the sky network is down. How do I get my £9.95 refunded? Why did adviser not know there was a network problem
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Tessa Dowling
(@SimplytheTess) reported
@SkyHelpTeam @mariajony2 Why do you not have any updates? Took hours for you to admit there was something wrong in the first place, and now just keep copying and pasting the same message with no new info. Just let people know whats going on and people will.calm down.
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Shadownate05
(@shadownate05) reported
Hey @SkyUK why ******** can I not get some decent Wi-Fi? Guaranteed something like 50+MB of internet yet I get none tonight, and normally only about 2 MB? Fix your shitty servers.
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ℙ𝕣𝕚𝕟𝕔𝕖𝕤𝕤 𝕠𝕗 𝔽𝕝𝕒𝕞𝕖𝕤
(@rivethunter) reported
@SkyHelpTeam Is there a known issue with hard disks resetting for no apparent reason on Sky Q boxes too? Ours has done just this and deleted all recordings, all scheduled recordings etc. It's like a brand new box