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Sky Outage Report in Grays, Borough of Thurrock, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Grays, Borough of Thurrock, England 12/26/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent Sky outage reports came from the following cities: London, Dagenham, Billericay, Basildon, Orpington, Ilford, Swanley, Barking, Chatham, Rochester, Wickford, Brentwood, Gravesend, Upminster and South Benfleet.

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City Problem Type Report Time
United KingdomLondon TV
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • hannahdenise91 Hannah (@hannahdenise91) reported from Sutton at Hone, England

    Moved in over a week ago and @SkyUK say it’s still going to be another 7-10 working days before we get wifi- shocking service as new customers who are now having to spend a fortune hot spotting data working from home. Calling @virginmedia today.

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam my internet is still intermittently not working right. I waited on hold for 45 min this week, when I finally got through I got cut off after 5 min and the lady never even called me back! Your customer service is very poor. 😡

  • ROYKAYE8 ROY KAYE (@ROYKAYE8) reported from Romford, England

    @GoonerHillsy @jacktwilkinson @SkySports We were 2 1 down when we went to 9 and it stayed at 2 1. You could say it was a valiant effort Southampton reduced to 9 and lost 9 0 Thats imploding !!!🔥🔥🔥

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Sutton at Hone, England

    @SkyHelpTeam broadband down again!! #skybroadband

  • elaine_leggatt Elaine Leggatt (@elaine_leggatt) reported from Crayford, England

    @SkyHelpTeam Have not even started contract and already under stress by you not doing what you assured would happen. Moving is stressful during a a pandemic and already you have let us down . Not impressed, 1 1/2 hours trying to sort only to be told I need to sort it myself.

  • purplepenguin81 Kelly 🐧🤘 (@purplepenguin81) reported from Romford, England

    @ademwaterman @SkyUK Wtf? @SkyHelpTeam are terrible. Had a problem once (their fault) then tried to charge me an admin fee to fix it. When I complained they said the admin fees pay the staff their wages.

  • chris4465 Chris Hearn 💙 (@chris4465) reported from Brentwood, England

    Absolute joke scorecards Barrett v Martinez, win by 7 rounds? Never. Embarassing, who manages this shambles. @SkySports @MatchroomBoxing

  • PaulGrayburn G R A Y B U R N (@PaulGrayburn) reported from Romford, England

    @PetetheSpur @SkyHelpTeam You should **** em off mate. Worst broadband provider I’ve ever used. I’m paying top dollar now for 1Gbps broadband from Virgin but it’s worth it.

  • tgloughnane Terry (@tgloughnane) reported from Gravesend, England

    Who else thinks that @SkyUK are using Covid as an excuse to not talk to people and allow customer service to get even worse?

  • Moley1985 Christopher John (@Moley1985) reported from Billericay, England

    My bt sport keeps momentarily blurring /freezing and losing sound @SkyHelpTeam Although I've lost sound for 20 months and still no resolution

  • CabbieOO7 CabbieOO7 🇬🇧 (@CabbieOO7) reported from London, England

    @SkyHelpTeam Think the best option is to move to another provider as 12 months of Sky has been terrible

  • adamcooperwhu #GSBOUT Adam Cooper (@adamcooperwhu) reported from East Tilbury, England

    @rushymanondrums @SkySports Aside of your strange and inaccurate breakdown of the games events, West Ham Utd won ugly last night. Something teams pushing for European football have to do and something Bielsa’s Leeds will never do as they are far too naive. Running around like maniacs isn’t always effective

  • Moley1985 Christopher John (@Moley1985) reported from Billericay, England

    So how come you can change t&cs half way through a fixed term but I can't @SkyHelpTeam? Not great when my Internet service has become woeful

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Sutton at Hone, England

    @SkyHelpTeam trying to cancel subscription but it’s impossible, 40 mins on hold, chat is busy and can’t email please advise

  • jbdmurphy Joanna Murphy (@jbdmurphy) reported from Brentwood, England

    @SkyHelpTeam for weeks now our Broadband has been intermittent. Have been on help and completed tests. Still very poor. Yes, I know about number of devices too. It’s still not consistent. What is happening to your service?

  • actingtechnique karen hebden (@actingtechnique) reported from Rochester, England

    @SkyUK @SkyHelpTeam our broadband is down in Strood, Medway. Online teaching and lessons from home. Need it back up ASAP please!

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    @SkyHelpTeam No, streaming to my TV, phone has two bars WiFi signal, TV has no internet connection - 6ft away, check internet settings on TV tells me it’s connected then not then is then not

  • MelzDee Melz {Dexta’s Wifi} 👑🇯🇲 (@MelzDee) reported from London, England

    When I’ve have “no satellite signal’ for 3 days now and @SkyUK @SkyHelpTeam tells me the next available engineer is the TWENTY THIRD OF MARCH. If I receive a bill for those 4 weeks without TV there’s gonna be a problem 🙃

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam I’m sorry but your customer service is terrible. Surly making your customers wait over 20 min as a minimum each time they need to speak to someone is not right! Why can’t you invest in more staff to cut wait times? You charge people enough for your services.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • hotchkissstuart hotchkissstuart. 💙 (@hotchkissstuart) reported

    @SkyHelpTeam Hi. Are there internet issues in Leicester LE7 area? Connection suddenly dropped and won’t reconnect.

  • RedBates Mandy Revelle/Bates (@RedBates) reported

    @SkyHelpTeam I had to call you this week and was made aware of a 6 pound charge to be able to speak to an advisor. Reluctantly I had to continue. Now this I accepted, the further charges of 18.74 I do not accept. There was no mention of additional fees. What a terrible service.

  • KCsaid Kimberley Clarkson (@KCsaid) reported

    @SkyHelpTeam I've been trying to purchase a broadband/tv package on your website but I keep hitting a technical error, can you help?

  • magooster Tony Mabey (@magooster) reported

    @SkyHelpTeam That would be nice but when you click on “contact us” on the website there is no number. Just a never ending series of things which send you round and round in circles.

  • PaulCarney40 Paul Carney (@PaulCarney40) reported

    @SkySports @EnglandFootball are the worst for changing their kits. Must be the fewest matches a kit is worn before it gets changed. Now refuse to buy them.

  • martinamercer Martina Mercer (@martinamercer) reported

    @SkyHelpTeam I subscribed to Disney plus 3 months ago, still can’t get on as sky log in doesn’t work- help?

  • Darylc2006 Daryl cook (@Darylc2006) reported

    Please tell me if its a stupid idea @SkySportsNews - but why have you not yet introduced a share feature on your sky sports scores app? 🤔 @SkySports @SkySportsPL #SkySports #Football

  • wod7 Sara Lamb (@wod7) reported

    @SkyHelpTeam I’ve been a long time customer of sky. Had fast broadband installed 2 days ago. I had to connect it as the engineer didn’t! Completely failed yesterday. Told 72 hours to repair. Disgusting!!!!!

  • ICTToolBox ICT ToolBox (@ICTToolBox) reported

    @SkyHelpTeam please help. I am abroad and cannot ring so need an email number that help me with my account details

  • wod7 Sara Lamb (@wod7) reported

    @SkyHelpTeam Been a customer for many, many years. Maybe not for much longer!!!!