Sky Outage Report in Grays, Borough of Thurrock, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Grays, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Sky
Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (46%)
-
TV (31%)
-
Wi-fi (12%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map Near Grays, Borough of Thurrock, England
The most recent Sky outage reports came from the following cities: Romford, Gravesend, Ilford, London, Basildon, Orpington, Billericay, Sidcup, Rochester, Chatham, Loughton, Wickford, South Benfleet, Brentwood and Barking.
| City | Problem Type | Report Time |
|---|---|---|
 Romford |
Internet | |
| Gravesend |
Phone | |
| Ilford |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Grays, England
Latest outage, problems and issue reports in Grays and nearby locations:
-
Alexandra Fitzgerald
(@AlexandraAnneMU) reported
from
Gillingham, England
@SkyHelpTeam I’ve been trying to pause my Sky Sports since yesterday morning at 7am. I cannot get it to work online and you tell us not to call you. Meanwhile I’m still paying for a service we can’t use! I’m always stuck in a queue for your customer services
-
DrHilly
(@DrHilly) reported
from
Otford, England
Asking Kris Boyd if Morelos is fat 😂😂😂😂 comically poor coverage from @SkySports all day.
-
Paul Wiffen
(@synthguruwiffen) reported
from
Ilford, England
Interesting now #ScotsLouise from @SkyUK has broken news that my 88yrold aunt can’t get landline until the 17th March, even though order has now finally been placed, @SkyHelpTeam have gone very quiet! I’m sure @OfCom will want to know she will be without landline a whole month!
-
Jennifer Smith
(@JenniferSmithPA) reported
from
South Ockendon, England
Registered with @btsportwwe in time to watch @WWENXT and was looking forward to seeing #DreamvsStrong Imagine my disappointment when they lose the link and I miss the end of the match. Dont recall ever having this problem with @SkySports #WWENXT #Whowon
-
Dean
(@Dean84121152) reported
from
London, England
@SkySports @GeoffShreeves The deflection was so bad even if that player wasn’t there De Gea wouldn’t have got there . So I think the goal should stand .
-
Tony L
(@TBone1170) reported
from
Sutton at Hone, England
@SkyHelpTeam @paulao81 Paula. Your testing your mobile phones wifi speed (looks like u posted the image from a phone). to test the real speed, u need a pc and a network lead to the sky router. Only then can you check the correct download speed. U need to test via wires
-
efe ****
(@justefe2) reported
from
Sutton at Hone, England
SHOUTOUT TO @LQHomesMatter & @SkyUK @SkyHelpTeam can any of you assist in making sure I get a good signal to my SkyQ box because it’s glitching and no one is taking responsibility for fixing the communal dish/aerial. I would love for this to be resolved! #skyq #communaldish #lq
-
BSmith
(@BrendaSmiffy) reported
from
Eltham, England
Why is @SkyHelpTeam Broadband so poor. Every night there is a problem. Dont even bother with WiFi but can’t access Netflix and when I can it buffers. Costs a bomb too. Pony. Need a change.
-
Dom 🏴
(@DomGFCBallard) reported
from
Rochester, England
Sick. Payed £30 for Rotherham train tickets all for the game to be moved to the Sunday due to SkySports, paging £50 odd to get the train in the Sunday and now the game ain’t even happening. Shit **** virus, **** off
-
efe ****
(@justefe2) reported
from
Sutton at Hone, England
SHOUTOUT TO @LQcontactus & @SkyUK @SkyHelpTeam can any of you assist in making sure I get a good signal to my SkyQ box because it’s glitching and no one is taking responsibility for fixing the communal dish/aerial. I would love for this to be resolved! #skyq #communaldish #lq
-
Ray
(@bonzoRay) reported
from
Cliffe and Cliffe Woods, England
@SkyUK @SkySports Instead of making people ring through to cancel their sports subscription,why not follow the lead of Neville and Abramovich and automatically cancel sky sports subscriptions until football is up and running again,not a lot to ask in these troubled times,cheers
-
Jack Sullivan✌🏽🦅
(@SullivansTweets) reported
from
Romford, England
Villa away on a Monday night has literally made the worst season possible even worse. Fuming. Birthday plans up in the ******* air. **** you @SkySports
-
Naomi Stokes
(@NaomiStokes2018) reported
from
Romford, England
@SkyHelpTeam I am having problems with email I can’t access it via the website no problem but my email client on my phone and my outlook on the PC are both saying the password is incorrect I know it is correct as can logon to website
-
Richard Lines
(@RichLines) reported
from
Sutton at Hone, England
@DCMS @Ofcom what's being done about sky keeping u on hold for over an hour to cancel @SkySports subscriptions. @sky should be made to allow u to give your notice online,not hope u will hang up before they answer.Or as good will gesture,suspend payments for service not providing
-
Dave
(@lawman1962) reported
from
Romford, England
@SkyHelpTeam Hi and appreciate things are probably manic atm, but I’m having issues trying to pause my Sports channels, tried link but doesn’t recognise my account, thanks
-
Michael McBrearty
(@mickmvm) reported
from
Crayford, England
@skyuk Sky bad service,ordered Q box 18 Dec,delivery 16 Feb,8-5 ,waited all day,4.35,2 engineers arrived not interested installing late Sunday,every excuse not to install, phoned 19th Feb said would make new date, no one call back for install to-date. Total rubbish.
-
ANN TUOHY
(@anntuohy22) reported
from
Sutton at Hone, England
@SkyHelpTeam @SkyUK very disappointed with the PM conversation. No resolution. No customer care. Pointless conversation.
-
𝕆𝕞𝕒𝕣
(@BeingOmarFaruk) reported
from
East Ham, England
Thanks @SkyUK to add extra 10GB. Haven’t received anything from mine network @EE which is really bad. Not even any singel stay safe text from you guys.
-
Craig Harden
(@Craigtharden) reported
from
Grays, England
If any more sports are cancelled #skysports may have to be suspended as they will have nothing to show. Which then raises the question will #sky credit its subscribers for not being able to offer a service
-
☆ moo ☆
(@mandy_moooouk) reported
from
Rochester, England
@SkyUK @GreysABC when will greys be back in the UK. I need my fix!!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
anil israni
(@anilsurprise) reported
@SkyHelpTeam I called your customer service- engineer for broadband set up supposed to come in morng has not come all day, and was told my expectations are unrealistic! Please improve your services in this competitive market, and make sure your staff don't bring you disgrace.
-
🔥Sheri🕯 😈
(@OTPDeckerstar) reported
@SkyHelpTeam hi Sky team, our box is receiving no signal since the big thunderclap in London earlier. How can we fix this. Communal dish. Kind regards
-
Suzanne McLaren💙
(@SuzanneMcLaren1) reported
@SkyHelpTeam Hi I wonder if you can help. When any of my devic6is on sky wifi, I can't play any videos on my twitter timeline. I've switched the router off and on but no joy. .y phone only plays videos when using mobile data.
-
Ryan
(@Ryan_Williams84) reported
@SkyUK shame on you guys, after a tough year for all to hike your prices by £35 is extortionate, how do you expect people to be able to go from one amount to £35 extra for no reason over night?! As a human being and a so called ‘VIP ‘customer I’m genuinely shocked at such greed
-
anil israni
(@anilsurprise) reported
@SkyHelpTeam We had appointment scheduled between 8 am and 1 pm for sky broadband engineer to set up, he hasn't turned up, and your customer service on phone is appalling. Please address the situation immediately.
-
zumpupo
(@zumpupo) reported
@SkyHelpTeam The engineer has been here after me begging you all for some help. You guys tried to upsell me a new router for £100 even Me being a loyal customer for more than 5ys using the oldest model. Sorry But my experience in this company is the worst by far.
-
Ian
(@Ian_urRu) reported
@SkyHelpTeam I've been getting really slow broadband speeds all day 1.0Mbps download and 0.1 Mbps upload. Are there any issues which could be causing this?
-
Neil
(@neiljatkinson) reported
@SkyHelpTeam I haven’t been able to watch CNN for about 4 days now. Have the blue screen with the message to the top about a signal problem. Thing is, it only appears to be CNN that’s affected. How can that be?
-
AK
(@ghatispeaks) reported
@SkyUK Sky… your customer service response time on the phone is appalling. Get it sorted
-
John Doe
(@bilinbolonka) reported
@SkyHelpTeam I’ve been allowing those calls back to happen for days now, going in circles as I always get the same replies. I really need a solution. I rely on an internet connection to take up on work as freelance and this is being very disruptive. I will reach out to Citizen Advice Bureau