Sky

Sky Outage Report in Grays, Borough of Thurrock, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Grays, Borough of Thurrock, England 11/25/2025 05:40

November 25: Problems at Sky

Sky is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent Sky outage reports came from the following cities: London, Ilford, South Benfleet, Dartford, Gravesend, Rainham, Gillingham, Coldblow, Chatham, Basildon, Dagenham, Swanley, Barking, Bexleyheath and Erith.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • CabbieOO7 CabbieOO7 🇬🇧 (@CabbieOO7) reported from London, England

    @SkyHelpTeam Think the best option is to move to another provider as 12 months of Sky has been terrible

  • ROYKAYE8 ROY KAYE (@ROYKAYE8) reported from Romford, England

    @GoonerHillsy @jacktwilkinson @SkySports We were 2 1 down when we went to 9 and it stayed at 2 1. You could say it was a valiant effort Southampton reduced to 9 and lost 9 0 Thats imploding !!!🔥🔥🔥

  • jbdmurphy Joanna Murphy (@jbdmurphy) reported from Brentwood, England

    @SkyHelpTeam for weeks now our Broadband has been intermittent. Have been on help and completed tests. Still very poor. Yes, I know about number of devices too. It’s still not consistent. What is happening to your service?

  • MelzDee Melz {Dexta’s Wifi} 👑🇯🇲 (@MelzDee) reported from London, England

    When I’ve have “no satellite signal’ for 3 days now and @SkyUK @SkyHelpTeam tells me the next available engineer is the TWENTY THIRD OF MARCH. If I receive a bill for those 4 weeks without TV there’s gonna be a problem 🙃

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam I’m sorry but your customer service is terrible. Surly making your customers wait over 20 min as a minimum each time they need to speak to someone is not right! Why can’t you invest in more staff to cut wait times? You charge people enough for your services.

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam my internet is still intermittently not working right. I waited on hold for 45 min this week, when I finally got through I got cut off after 5 min and the lady never even called me back! Your customer service is very poor. 😡

  • purplepenguin81 Kelly 🐧🤘 (@purplepenguin81) reported from Romford, England

    @SkyHelpTeam Before lockdown u screwed me over and I had to cancel a package. During lockdown u "paused" my sports package then couldn't reinstate the deal so I had to cancel part of that. Now I'm expected to pay an admin fee to get what I already have at an extra £5 a month iso £10.

  • purplepenguin81 Kelly 🐧🤘 (@purplepenguin81) reported from Romford, England

    @SkyHelpTeam Its my sky Q keeps turning off and freezing. As per my bills, I'm sick of being charged an admin fee every time my contract ends and I have to reduce my bill. Y am I paying extra to cancel channels to afford it. Y am I paying extra for a discount u could give me anyway? #loyalty

  • purplepenguin81 Kelly 🐧🤘 (@purplepenguin81) reported from Romford, England

    @SkyHelpTeam Why is there an admin fee? Contract is finished by you! If you can give me that rate anyway why does it have to come under as a discount? Pay £10 upfront to save £5 a month Why? I can understand if adding channels/service or new installations. But I'm getting same thing or less!

  • elaine_leggatt Elaine Leggatt (@elaine_leggatt) reported from Crayford, England

    @SkyHelpTeam Have not even started contract and already under stress by you not doing what you assured would happen. Moving is stressful during a a pandemic and already you have let us down . Not impressed, 1 1/2 hours trying to sort only to be told I need to sort it myself.

  • Vindictus13 Vindictus Veridian (@Vindictus13) reported from Sutton at Hone, England

    @SkyHelpTeam We have built up excess data on our Sky Mobile Phones.. in these difficult times, is it possible to donate some of our excess data to schools, people in need etc to help support them??

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    @SkyHelpTeam No, streaming to my TV, phone has two bars WiFi signal, TV has no internet connection - 6ft away, check internet settings on TV tells me it’s connected then not then is then not

  • Vindictus13 Vindictus Veridian (@Vindictus13) reported from Sutton at Hone, England

    @SkyHelpTeam #skybroadband Why is it every time I've called you to say my interest isn't working properly you've told me 'we've tun tests and it's working fine' when clearly there are issues??

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Sutton at Hone, England

    @SkyHelpTeam trying to cancel subscription but it’s impossible, 40 mins on hold, chat is busy and can’t email please advise

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk

  • plfrench Paul French (@plfrench) reported from Brentwood, England

    @SkyHelpTeam Sky internet down?

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Sutton at Hone, England

    @SkyHelpTeam broadband down again!! #skybroadband

  • tgloughnane Terry (@tgloughnane) reported from Gravesend, England

    Who else thinks that @SkyUK are using Covid as an excuse to not talk to people and allow customer service to get even worse?

  • purplepenguin81 Kelly 🐧🤘 (@purplepenguin81) reported from Romford, England

    @ademwaterman @SkyUK Wtf? @SkyHelpTeam are terrible. Had a problem once (their fault) then tried to charge me an admin fee to fix it. When I complained they said the admin fees pay the staff their wages.

  • chris4465 Chris Hearn 💙 (@chris4465) reported from Brentwood, England

    Absolute joke scorecards Barrett v Martinez, win by 7 rounds? Never. Embarassing, who manages this shambles. @SkySports @MatchroomBoxing

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • pavantiwari21 Pavan Tiwari (@pavantiwari21) reported

    @SkyUK my broadband is down for over a month since we shifted to sky super fast broadband. Forget super fast even the normal service has been shut down. Every time speaking with diff agents and no solution at all. Not sure what else needs to be done..

  • milerobloxfan myul (@milerobloxfan) reported

    @SkyHelpTeam @ConspiireKR down bad 😭

  • LouiseF33861133 kyle (@LouiseF33861133) reported

    @lairy72 @SkyUK @bt_uk Bt gave wrong change of number to a vunerable adult who gets abusive calls as a result as it was owned by a business. Bt ceo away no compensation nothing for the suffering. Disgusting bt service wrote to press.

  • TerryTransplant Terry Transplant (@TerryTransplant) reported

    @ToHull_andback @BBCSport @SkySports haha By the way Johnny, I have never committed benefit fraud.

  • gcampbellmusic Graeme Campbell (@gcampbellmusic) reported

    @SkyHelpTeam It should be far simpler these days, especially when staff are reduced due to the pandemic. I’m not very happy about having to sit on hold just to take off some channels that I was told I could cancel anytime.

  • simonhole Simon Hole (@simonhole) reported

    @SkyHelpTeam I have to say I’ve never know a system to have to be rebooted as much as Sky Q. #notthebest

  • pavantiwari21 Pavan Tiwari (@pavantiwari21) reported

    @SkyHelpTeam Same response again.. pls do help us resolve this. My old setting was working amazingly well now because of super fast neither is working and ur agent says they are having issues reverting old working setting..

  • ToHull_andback Sir Johnny OBE (@ToHull_andback) reported

    @TerryTransplant @BBCSport @SkySports I never thought so until the husbands came round with a axe

  • StevenM29908044 Steven Miller (@StevenM29908044) reported

    @SkySports Apartheid never ended, it just dropped the name.

  • sulle33 🇮🇪sulle33🇮🇪 (@sulle33) reported

    @SkySports For **** sake get over it 34 years ago