Sky outages and service status in Grays, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 23 outage signals in the last 24 hours around Grays, including 23 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 14, 5:39 PM GMT+1.
- Internet (38%)
- Wi-fi (26%)
- Phone (15%)
- TV (12%)
- Total Blackout (8%)
The latest reports from users having issues in Grays come from postal codes RM17 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Grays, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Grays, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Sky
Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Grays, England
The most recent Sky outage reports came from the following cities: Dartford, Swanley, Ilford, Romford, Canvey Island, Gillingham, Chatham, Gravesend, Orpington, Woolwich, South Benfleet, Halstead, Dagenham, Grays, and Erith.
| City | Problem Type | Report Time |
|---|---|---|
 Dartford
|
Wi-fi | 6 minutes ago |
|
Dartford
|
Wi-fi | 7 hours ago |
|
Swanley
|
Phone | 16 hours ago |
|
Ilford
|
Wi-fi | 17 hours ago |
|
Romford
|
Internet | 19 hours ago |
|
Canvey Island
|
Wi-fi | 19 hours ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Grays, England
Latest outage, problems and issue reports in Grays and nearby locations:
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Matt (@Missives0fASub) reported from Romford, EnglandAnyone else’s Sky Q box claiming that their Sky Broadband box is down despite having five other devices using the broadband without any problems? @SkyHelpTeam
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Leyton Wylde (@Wildster180774) reported from Erith, England@SkyHelpTeam what's the phone number to cancel my subscription? Bill has gone up £10 from last month and future payment from July another £10, will take it to £100pm, don't even have sports or cinema. I received NO letter about these price hikes
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Stiffordblue (@STIFFORDBLUE) reported from Grays, England@SkyHelpTeam I am having now serious issues with both of my sky boxes every time I put a station on then try to change to another a blank screen appears even in the recordings getting fed up now
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kim (@kim__dale) reported from Ilford, England@SkyHelpTeam broadband down again!! Run the tests online but they say it’s all fine which it isn’t??
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dazz ii am (@dazzgedd73) reported from Sutton at Hone, England@SkyHelpTeam do you have issues in sm6 with broadband
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Pauline Weir (@PWeirPA) reported from Grays, England@SkyHelpTeam we would appreciate some help as we are paying for a sky mini box and it constantly drops connection with the main box
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J- Blüdhavens guard (@Jmariom86) reported from Eltham, England@SkyHelpTeam hi, I've had no fibre optic Internet since 9am today - have checked the service via the app and it seems to be OK - any help?
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Armstrong (@steve2682) reported from Bexleyheath, England@SkyHelpTeam I’m sorry but your customer service is terrible. Surly making your customers wait over 20 min as a minimum each time they need to speak to someone is not right! Why can’t you invest in more staff to cut wait times? You charge people enough for your services.
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Nikki Rolfe (@nikkirolfe) reported from Rochester, England@SkyHelpTeam Hi, any issues reported with broadband in ME2 are of Kent please ? Had issues with dropping out constantly for the last 2 days. Website service checker says no issues with service/devices or router ? Thanks
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Danny 3.0 (@DannyLew89) reported from Romford, England@SkyHelpTeam Hello. I've been a customer for over 2 years. I was paying £47 a month for broadband and TV, then it went up to £54. I've just checked my account and my bill is due to go up to £66 in Nov and Dec. Why is there such a huge increase? Please could you look into this.
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Stiffordblue (@STIFFORDBLUE) reported from Grays, England@SkyHelpTeam HELP PLEASE can not access my emails from my DESKTOP need help
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Andrew 🇺🇦 (@Bigglesdaf) reported from East Ham, EnglandAfter 27 years as a Sky-BSB and now just @SkyUK customer it’s time to say goodbye! SkyQ has been dreadful with boxes always losing signal and I’m getting far more from streaming services for 1/3 the cost of Sky!
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Gill Dixon (@GillDixon2) reported from Gillingham, England@SkyUK I’m having internet connectivity issues - what is wrong? This has been a bad week.
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Stiffordblue (@STIFFORDBLUE) reported from Grays, England@SkyHelpTeam can you help please when watching any channel on mini box every now and again the channel cuts out and the message reads issue regarding connection between mini box and Sky Q box any ideas
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Lee (@Lee83Con) reported from Basildon, England@tuohy7 @SkyUK 1/2 I have also experienced this, being sold a sky glass tv 📺 knowing my internet speed wouldn’t be compatible and to top it off also sold me 3 Sky Pucks. We had nothing but trouble from day one. When i spoke to customer service they advised me that on the day of purchase
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Teddy (@Teddy_Nicoll) reported from Gillingham, England@SkyHelpTeam Internet has been down since 6pm last night. Throughout the year, you probably owe us customers a couple of hundred pounds, if not more, for the amount of hours we’re sitting without internet and having to use our data. When are you going to fix this? #sky
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Nobby McNobby (@Squeezy64) reported from Brentwood, England@mat_underwood @CFC_Jacob19 @SkySports All of his superiors would be nervy of reprisals! The MSM and woke Joe Public would have a field day! A side issue, why was there more ethnic minority success as this year’s Oscar’s in particular?
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The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England@SkyUK Is your app/website having problems as I can’t get past a certain point whilst trying to order my Sky Glass?
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West Ham Wesley ⚒️ #GSBOUT (@CouchPotatoUK) reported from Romford, England@SkySports gutted West Ham won... Pundits standing around saying we should never have had a penalty. #WHUFC
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Man of Kent (@_ManofKent_) reported from Horndon on the Hill, England@SkyHelpTeam any idea how much longer the outage in SS17 is going to be. Been most of day already and caused significant issues for my wife’s business unable to work from home.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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TheFootballDad7 (@TheFootballDad4) reported@cxdi55 @skytv @SkyHelpTeam Same with all companies, no support or discount for loyal customers.
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Richard Harrison (@RHarrisonMedia) reported@JackCooper91 @SkyHelpTeam It's reassuring that someone has the same issue! I only realised at 7 tonight when I was expecting a call from my parents. Hope it gets sorted soon!
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Scott Hillier (@dubster34) reported@SkyHelpTeam AVOID THIS COMPANY ! Went for a Sky broadband contract. They made a mess of the outside of my house and now are refusing to do anything about it. Telling me it's my responsibility to get Openreach to fix it. Absolutely disgusting way to treat customers. Theyll see me in court
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Matt Davis (@MatthewD199135) reported@cxdi55 @skytv @SkyHelpTeam I left sky broadband after 10 years because it was ****, went over to true speed and haven’t had an issue
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Richard Hammer (@SirHammerLot25) reportedHow **** has @SkySportsNews become now discussing players hair styles.. THE WORST Soorts news in Britain it’s **** @SkySports zero decent content
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Ed Jones (@edujones14) reported@cxdi55 @skytv @SkyHelpTeam I’m on a deal with sky. £43.50 monthly list price £30.50 after discount, 12 months left on contract. The emailed me to say it was going up to £33.50 so raised a complaint. They’ve adjusted me to £22.00
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FireSlugs (@FireSlugs) reported@cxdi55 @skytv @SkyHelpTeam Man it's 2026, use the damn internet and find your way out of paying a load. Its not hard
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❗️Nobody’s friend❗️ (@DaDitties) reported@cxdi55 @skytv @SkyHelpTeam Cancel your contact and if you have someone else living in your household ask them to open a new account with sky to receive the new deals for new customers then do the same again when that’s up for a renewal Keep changing customers and keep bills down
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Jeannie 🇬🇧💚🩶💜🏴 (@jeanniejuno) reported@niiciidee @SkyHelpTeam Hope you don’t mind me following you - we have same problem with Sky at the moment and I can’t get through to anybody at there HQ. My husband has a heart condition & is diabetic and we need to be able to use phone - it’s so frustrating! Please let me know if you hear anything. Ta
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Chippy (@NiftyNick4) reported@cxdi55 @skytv @SkyHelpTeam Leave, I did, went to Vodofone and have never looked back. Sky are robbing bastards