Sky

Sky Outage Report in Grays, Borough of Thurrock, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Grays, Borough of Thurrock, England 12/10/2025 08:45

December 10: Problems at Sky

Sky is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent Sky outage reports came from the following cities: London, Barking, Chatham, Rochester, Wickford, Ilford, Brentwood, Gravesend, Dagenham, Basildon, Upminster, South Benfleet, Dartford, Rainham and Gillingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • paulparker81 Paul Parker (@paulparker81) reported from Basildon, England

    @virginmedia experiencing the worst customer service I have ever had. Been a customer for 10+ years but not after today @SkyUK will be gaining another customer instead

  • GarygazzaGary Gary Glover @Home (@GarygazzaGary) reported from Dartford, England

    Look at this @SkySports @BBCSport @premierleague @piersmorgan @EFL @GMB @BBCBreakfast @mrdanwalker @itvnews @SkyNews this should be leading every news channel @10DowningStreet @Keir_Starmer @EdwardJDavey just terrible 😞😞😞

  • Mat_Thompson Mat Thompson (@Mat_Thompson) reported from Rochester, England

    @SkyUK really need to work out what VIP stands for in there so called Sky VIP area. I really don’t feel like a 13 year old customer that’s for sure. Terrible service. @SkyHelpTeam

  • JamesHow8 James (@JamesHow8) reported from London, England

    @SkySports They say anything to stay up and get lots of money,,,, but if they Finnish all the games there down 😋😋😋😋😋😋

  • EAhmad73 Ehtasham Ahmad (@EAhmad73) reported from Ilford, England

    @SkyHelpTeam Hi been on the phone since 9:30 but can't get any info at all been directed to go to website but can't find any link where I can get any help regarding my request... Can you please send me the link where I can get this sorted... Many thanks

  • fey_jason Jason Fey (@fey_jason) reported from Bexleyheath, England

    @gazmatik @SkyUK Can't watch @SkyNews so I have no idea what you are talking about. Thanks for your input however, if you can send someone to fix the sky box then I'll buy them a beer.🍺

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    @liamtjones1991 @rnattF @SkySportsPL @SkySports Codswallop! If Warwick Davis had been in goal he still would have towered 3 feet over the bloke on the floor. The keeper had a perfectly clear view, it's just another case of the VAR technology being let down by the idiot joy in charge of it.

  • StuartClark930 Stuart Clark (@StuartClark930) reported from London, England

    @SkyHelpTeam Still no service in SE8. And the link you have provided says there are no known problems. Please could we have an eta on resolving

  • mattybb13 Matt Burton-Bowen (@mattybb13) reported from Eltham, England

    @SkyUK hey, appreciate you're busy and helping specific groups but I have a problem that can't be fixed online(or can't find a fix) new sign up, but I have a very old sky id. Can't add new account details to existing sky id. Only have one email account to create a sky id

  • Theresalane1965 Theresa Lane (@Theresalane1965) reported from Ramsden Bellhouse, England

    @SkyHelpTeam I had hoped to have my problem sorted yesterday but no still waiting for a call from sky. New sky q in place but no use 😡 very poor service.

  • der_tee_ Tev (@der_tee_) reported from London, England

    The internet around here has been terrible for weeks and today we've had no connection for hours @SkyHelpTeam

  • ldj71 LJ (@ldj71) reported from Brentwood, England

    @BricklayersN17 @SkySports Yer I had that problem I went to 402 so lost the fake fan noise but couldn’t for the life of me find a way of turning on the Spurs commentary, it was somehow stuck on Man U.

  • AlyPallie Alison Rogers (@AlyPallie) reported from London, England

    @Benb111 @SkyUK It was such bad timing. Son doing exams

  • robchilds Rob Childs (@robchilds) reported from Gillingham, England

    @SkyHelpTeam The service is off AGAIN. Had this since last Friday. NOT ACCEPTABLE, three family members trying to work remotely from home here.

  • RenzCrammond Renz (@RenzCrammond) reported from London, England

    @SkyHelpTeam how long to fix your broadband services in South East London

  • matthardy91 Matt Hardy (@matthardy91) reported from Gillingham, England

    @skyhelpteam @skyuk internet down since Sat in ME8, cannot get through to you on the phone, can you please explain when it will be fixed

  • Theresalane1965 Theresa Lane (@Theresalane1965) reported from Ramsden Bellhouse, England

    @SkyHelpTeam Thus morning we upgraded to sky q. The 2 mini boxes are not working and your customer service number hangs up if you are not vulnerable. Disgusting service as you are quick enough to take my money.

  • BigSammyJ Sam Johnson (@BigSammyJ) reported from London, England

    @SkyHelpTeam @SOTONYE_ It would be useful if you updated that page, as multiple people have said. It's been a while now, and that page reports no issues, which is clearly not the case.

  • GarygazzaGary Gary Glover @Home (@GarygazzaGary) reported from Dartford, England

    That’s the first time I’ve agreed with you in a long time👀 all tokenism for @SkySports need a top down approach the @thefa are run by a group no different then the Freemasons 🥴🥴🤣🤣 #moneytalks

  • felderston Oliver Feldwick (@felderston) reported from London, England

    @SkyHelpTeam It says no known issues but I just got a text saying there were issues

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • DenbyJnrJnr Rebecca Denby (@DenbyJnrJnr) reported

    @GMB @SkySports @Carra23 Is that a joke question? Like the general population isn’t down enough!

  • jarekd Jarek (@jarekd) reported

    @paul_zip @SkyHelpTeam @CHWaffles75 The issue also affects Prime Video. So its definitely a Sky filtering issue. On my work VPN on sky broadband, amazon loads as normal.

  • clairelthomas01 Claire Thomas (@clairelthomas01) reported

    @GMB @SkySports @Carra23 You’re dame right it wouldn’t go down well. Stop playing if is not safe

  • mariathompson25 maria thompson 💙 (@mariathompson25) reported from Deysbrook, England

    @GMB @SkySports @Carra23 Absolutely not. My dad is 78 with Parkinson’s and hasn’t been out of house for 10 mths. He’s far more deserving of vaccination before footballers . I’m a family support worker going into peoples homes so more at risk and still haven’t had it 😡

  • swanb89163393 brendaswan 💙 (@swanb89163393) reported

    @SkyHelpTeam unable to download amazon, understand it is down to sky broadband. Is this accurate and if so are you fixing it urgently please

  • umdinga Nick B (@umdinga) reported

    @MandyJane82 @AmazonUK @SkyHelpTeam No problem. Same here, it’s in the broadband settings on mysky app or account page

  • Blondiie__X Stephanie ♡ (@Blondiie__X) reported

    @SkyHelpTeam I am so frustrated with your service. We’ve had about a month out of three that the broadband has worked properly. I am having to use my phone data to work from home. Then to top it off I use the app to try and fix and do all the suggestions for unplugging...

  • AdamM82 Adam MacDonald (@AdamM82) reported

    @SkyHelpTeam I am trying to call your customer services and it won’t let me talk to anyone. Online help is no good for my query.

  • DiddlySquat20 Diddly_Squat (@DiddlySquat20) reported

    Clearly Sky have done something as seemingly all Sky B/band users have been blocked from using Amazon sites since yesterday afternoon. Why don't Sky correct what they have done, rather than @SkyHelpTeam telling everyone to start changing settings. Sky Broke it so Sky fix it

  • DavyLamont14 David (@DavyLamont14) reported from Hamilton, Scotland

    @GMB @SkySports @Carra23 No, way down in the priority list. No way