Sky Outage Report in Grays, Borough of Thurrock, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Grays, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Sky
Sky is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Grays, Borough of Thurrock, England
The most recent Sky outage reports came from the following cities: London, Barking, Chatham, Rochester, Wickford, Ilford, Brentwood, Gravesend, Dagenham, Basildon, Upminster, South Benfleet, Dartford, Rainham and Gillingham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Grays, England
Latest outage, problems and issue reports in Grays and nearby locations:
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Steve Wisdom
(@Awoogatron) reported
from
Snodland, England
@corkyleedsutd @SkyHelpTeam @SimmoWFC83 What do I do when I live on a new development with intermittent 3G signal? Yes you read that right...can’t even get 4g 20 miles from London and can’t even make a phone call unless I’m on the top floor hanging out of the window. #skydown
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Paul Monck
(@The_Monck) reported
from
Cuxton, England
@HayleyWhite36 @SkyHelpTeam Highly unlikely! £120 per month bill and I can only find out there is a service outage issue by logging onto Twitter via 4G! #PoorCustomerService
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Vindictus Veridian
(@Vindictus13) reported
from
Sutton at Hone, England
@SkyHelpTeam #skybroadband Why is it every time I've called you to say my interest isn't working properly you've told me 'we've tun tests and it's working fine' when clearly there are issues??
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
@SkyHelpTeam trying to cancel subscription but it’s impossible, 40 mins on hold, chat is busy and can’t email please advise
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
@SkyHelpTeam broadband down again!! #skybroadband
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
@SkyHelpTeam Before lockdown u screwed me over and I had to cancel a package. During lockdown u "paused" my sports package then couldn't reinstate the deal so I had to cancel part of that. Now I'm expected to pay an admin fee to get what I already have at an extra £5 a month iso £10.
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam my internet is still intermittently not working right. I waited on hold for 45 min this week, when I finally got through I got cut off after 5 min and the lady never even called me back! Your customer service is very poor. 😡
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Stanley Motown
(@stanleymotown) reported
from
London, England
@SkyHelpTeam No, streaming to my TV, phone has two bars WiFi signal, TV has no internet connection - 6ft away, check internet settings on TV tells me it’s connected then not then is then not
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Vindictus Veridian
(@Vindictus13) reported
from
Sutton at Hone, England
@SkyHelpTeam We have built up excess data on our Sky Mobile Phones.. in these difficult times, is it possible to donate some of our excess data to schools, people in need etc to help support them??
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Gaishey
(@gaishey) reported
from
London, England
@Rob_Harrison_82 @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem
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Gaishey
(@gaishey) reported
from
London, England
@iamtomskinner @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk
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Joanna Murphy
(@jbdmurphy) reported
from
Brentwood, England
@SkyHelpTeam for weeks now our Broadband has been intermittent. Have been on help and completed tests. Still very poor. Yes, I know about number of devices too. It’s still not consistent. What is happening to your service?
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
@SkyHelpTeam Its my sky Q keeps turning off and freezing. As per my bills, I'm sick of being charged an admin fee every time my contract ends and I have to reduce my bill. Y am I paying extra to cancel channels to afford it. Y am I paying extra for a discount u could give me anyway? #loyalty
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
@SkyHelpTeam Why is there an admin fee? Contract is finished by you! If you can give me that rate anyway why does it have to come under as a discount? Pay £10 upfront to save £5 a month Why? I can understand if adding channels/service or new installations. But I'm getting same thing or less!
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Laura
(@laurajjcook) reported
from
Thundersley, England
@JellyNation1 @SkyHelpTeam Yes I have never had issue either until past two weeks. It is the not being believed when you call to say it isn’t working that is frustrating. I am not an internet expert but I know it not my Christmas tree causing speed to drop so dramatically!
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Sudhir Kapoor
(@sudhirkapoor82) reported
from
London, England
@SkyHelpTeam What’s the latest? Mines still not working
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
@ademwaterman @SkyUK Wtf? @SkyHelpTeam are terrible. Had a problem once (their fault) then tried to charge me an admin fee to fix it. When I complained they said the admin fees pay the staff their wages.
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CabbieOO7 🇬🇧
(@CabbieOO7) reported
from
London, England
@SkyHelpTeam Think the best option is to move to another provider as 12 months of Sky has been terrible
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Paul French
(@plfrench) reported
from
Brentwood, England
@SkyHelpTeam Sky internet down?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Skillachi
(@Skillachi2) reported
@SkySports Foden is never ever a starter
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Stu
(@stuartAchalmers) reported
@SkyHelpTeam Do we have a time scale when this problem will be fixed? I have lost a days wages because of this issue
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Clintos Maximus
(@MaximusClintos) reported
@SkySports She needs to stop this **** and do more ironing!!
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Rob Radford
(@RADF0RD85) reported
Literally counting down the months until I can rid my house of the @SkyUK broadband. Never had such an intermittent connection from any other provider. Would avoid at all cost. TV is great though. Internet can get in the bin
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melissa balmer
(@melissa_balmer) reported
@SkyHelpTeam hiya I'm just wondering if it's possible to cancel sky TV but keep the internet?
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Stu
(@stuartAchalmers) reported
@SkyHelpTeam Do we have any update on what the situation is with the problems I have reported
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Jeremy
(@Jeremy16142566) reported
@LukeAllardyce4 @LukeCarroll27 @SkySports Usa woman were offered 1 of 2 contracts 1. 100k 2. Pay as you play, which means its based on the revenue of people watching it, they chose 100k the men have pay as you play which you are not guarenteed a high pay, So they can only blame themselve And womans football is ****
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Adam Cailler 🗞️
(@acailler) reported
@SkyHelpTeam 45 minutes ago, and was told "OpenReach aren't really telling us anything, which is nothing new." We've been without broadband for two weeks, and OpenReach keep changing the date, yet for some reason have tweeted today that it's fixed, when Sky says it's not. Help?
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Wayne
(@Wayne27015225) reported
@delves1 @NickOsb2010 @SkySports Shame on rashford for for using his voice to feed kids how dare he and his dare lewis..... shame on them premiership players aswell donating money to the hospitals to help people with covid 19 shame on them. Shame on Drogba for donating money to his country to build hospitals....
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daniel barrass
(@danielbarrass2) reported
@KyleJohnButler @SkySports Mate she’s a broken record. Should’ve taken the pay increase 👍🏼