Sky Outage Report in Grays, Borough of Thurrock, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Grays, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 03: Problems at Sky
Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (46%)
-
TV (31%)
-
Wi-fi (12%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map Near Grays, Borough of Thurrock, England
The most recent Sky outage reports came from the following cities: South Benfleet, London, Brentwood, Ilford, Rochester, Barking, Gravesend, Basildon, Wickford, Erith, Gillingham, Romford, Orpington, Dagenham and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 South Benfleet |
Internet | |
| London |
Wi-fi | |
| London |
TV | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Grays, England
Latest outage, problems and issue reports in Grays and nearby locations:
-
☆ moo ☆
(@mandy_moooouk) reported
from
Rochester, England
@SkyUK @GreysABC when will greys be back in the UK. I need my fix!!
-
Neil
(@neilbays) reported
from
London, England
@SkySports Poor #NHS staff! As if they haven't had to go through enough fear and pain
-
Naomi Stokes
(@NaomiStokes2018) reported
from
Romford, England
@SkyHelpTeam I am having problems with email I can’t access it via the website no problem but my email client on my phone and my outlook on the PC are both saying the password is incorrect I know it is correct as can logon to website
-
Shakira Martin
(@ShakiraSweet1) reported
from
Bexleyheath, England
@SkyUK why is my sky not working all of a sudden. It keeps saying no satellite signal. This really isn't the day or time for my sky to stop working. Seriously this isn't the time to not have access to TV! Can someone assist asap please! This is messing up my plans
-
matt
(@briggsym) reported
from
Wickford, England
@TheSunFootball Why don’t @SkySports @skytv just do the right thing and just not collect the money rather than make customers do the chasing. They could then offer up their contact centre to the Government to support their efforts! What a PR coup that would be!
-
Alexandra Fitzgerald
(@AlexandraAnneMU) reported
from
Gillingham, England
@SkyHelpTeam I’ve been trying to pause my Sky Sports since yesterday morning at 7am. I cannot get it to work online and you tell us not to call you. Meanwhile I’m still paying for a service we can’t use! I’m always stuck in a queue for your customer services
-
Dave
(@lawman1962) reported
from
Romford, England
@SkyHelpTeam Hi and appreciate things are probably manic atm, but I’m having issues trying to pause my Sports channels, tried link but doesn’t recognise my account, thanks
-
DrHilly
(@DrHilly) reported
from
Otford, England
Asking Kris Boyd if Morelos is fat 😂😂😂😂 comically poor coverage from @SkySports all day.
-
Daniel Barber
(@bookem78) reported
from
Ilford, England
@SkyHelpTeam hi guys, I know your busy but as a I can’t call in and have never been able to make changes over the internet please help
-
𝕆𝕞𝕒𝕣
(@BeingOmarFaruk) reported
from
East Ham, England
Thanks @SkyUK to add extra 10GB. Haven’t received anything from mine network @EE which is really bad. Not even any singel stay safe text from you guys.
-
Mark 🌈🏳️🌈
(@markselondon) reported
from
Eltham, England
@SkyHelpTeam Hi, when do I receive my packages to return my sky q box and mini box. I’m not getting any help from sky and if I’m billed for the non-return sky equipment I will refuse to pay.
-
Veronica Van Muyen
(@verona_vm) reported
from
London, England
@SkyHelpTeam our WiFi has been down (London) since yesterday morning, tried everything imaginable, followed instructions, unplugged everything and plugged it back in, restarted, to no avail.
-
Danny Flexen
(@DannyFlexen) reported
from
Snodland, England
@PaulDav06482018 @SkySports @Tesco I understand others aren't providing a compromised service, but if they can afford to offer some respite to the most vulnerable during this unprecedented time, they could.
-
John Porritt
(@porridge77) reported
from
London, England
@DrPoults @SkyUK @SkyFootball Hi, I used this number 08001512747 it’s automated. When prompted tell them you want to cancel sky sports. They give you the option to pause. Took me five mins. Good luck.
-
BSmith
(@BrendaSmiffy) reported
from
Eltham, England
Why is @SkyHelpTeam Broadband so poor. Every night there is a problem. Dont even bother with WiFi but can’t access Netflix and when I can it buffers. Costs a bomb too. Pony. Need a change.
-
Richard Lines
(@RichLines) reported
from
Sutton at Hone, England
@DCMS @Ofcom what's being done about sky keeping u on hold for over an hour to cancel @SkySports subscriptions. @sky should be made to allow u to give your notice online,not hope u will hang up before they answer.Or as good will gesture,suspend payments for service not providing
-
Sam Wheatland
(@SWheatlandCAFC) reported
from
Romford, England
First signs of the premier league declining was when @SkySports removed @TinieTempah - Written in the stars from the opening to games. When that came on, you knew shit was gonna go down. #fact
-
Ray
(@bonzoRay) reported
from
Cliffe and Cliffe Woods, England
@SkyUK @SkySports Instead of making people ring through to cancel their sports subscription,why not follow the lead of Neville and Abramovich and automatically cancel sky sports subscriptions until football is up and running again,not a lot to ask in these troubled times,cheers
-
Craig Harden
(@Craigtharden) reported
from
Grays, England
If any more sports are cancelled #skysports may have to be suspended as they will have nothing to show. Which then raises the question will #sky credit its subscribers for not being able to offer a service
-
Dom 🏴
(@DomGFCBallard) reported
from
Rochester, England
Sick. Payed £30 for Rotherham train tickets all for the game to be moved to the Sunday due to SkySports, paging £50 odd to get the train in the Sunday and now the game ain’t even happening. Shit **** virus, **** off
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Kele90
(@Kele901) reported
@ Tbf I watched it on a stream and the commercials were ridiculous. When it was shown on Skysports as well there was a commercial every 2 mins. It's a **** product in all honesty.
-
Alasdair Goddard
(@AJHG2710) reported
@SkyHelpTeam Please can you provide a more detailed update?ETA on fixing the issue? This is impacting my work
-
Graham
(@Yellow_Lotus_V8) reported
@SkyHelpTeam As a VIP (apparently) customer of over 30 years why do I still have to wait in a que for 20 minutes to speak to customer care. I took a package for 1 program on boxing day and its stayed on costing over £100 now!!!
-
Autism Milton Keynes
(@AutismKeynes) reported
@SkyHelpTeam it's a series of plug in unplug etc. followed by a phone number. the phone number you gave doesn't take inbound or receive outbound calls... I'll write to you as you charge me for a pointless service.
-
EAIrvine
(@ea_irvine) reported
@SkyHelpTeam @IgnoringW It’s been out all day. That’s completely unacceptable given everyone’s current reliance on the service. Hurry up please
-
Graham
(@Yellow_Lotus_V8) reported
@SkyHelpTeam your suggestion didn't work - says I need to "contact" you to remove that package. Can't win eh? Not a happy customer at the moment..... That coupled with slow unreliable Broadband....
-
Nate_Loftus
(@loftus_nate) reported
If @SkyUK broadband service was a person 🤯🤬 what a f@£king joke.
-
IgnoringTheWife
(@IgnoringW) reported
@SkyHelpTeam Can you at least confirm that those also on your mobile services will be refunded the mobile data we’re having to use whilst the broadband remains down?
-
Aaron
(@AzzaWallace97) reported
@SkyHelpTeam No problem, I assume any changes will be updated here also.
-
Gemma Jones
(@GLJGem) reported
Can’t see anything on Twitter @SkySports re Mike Dean & article on website chooses to focus on the decisions rather than condemning the hate. Very poor in the context of their Hate Won’t Stop Us campaign - time to stand up & be counted Sky - not just when it’s popular!