Sky

Sky Outage Report in Grays, Borough of Thurrock, England

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The latest reports from users having issues in Grays come from postal codes RM16.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Grays, Borough of Thurrock, England 02/24/2026 02:30

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (47%)

    Internet (47%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent Sky outage reports came from the following cities: London, Ilford, Barking, Gravesend, Basildon, Wickford, Erith, Gillingham, Romford, Orpington, South Benfleet, Dagenham, Rochester, Dartford and Upminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomIlford Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • will6310 william benstock (@will6310) reported from East Ham, England

    @SkyHelpTeam absolutely disgusting service sky engineer phoned me today saying she would be here between 12pm and 3pm no one has turned up. It's my nans account her boxes are working just emails from sky saying incomplete setup. Gd bye sky

  • jack_wilk Jack Wilkinson (@jack_wilk) reported from Vigo Village, England

    @SkyHelpTeam have pm you on here FB and the online message service 2.5 hours later no reply. It is a simple question I have.

  • ElliottCurran Elliott Curran (@ElliottCurran) reported from Sutton at Hone, England

    @MrShelby00 @VodafoneUK @SkyUK No mate it's still there. Both Vodafone and sky customer services are blaming each other for the logo. Neither seems to know anything about it. Absolutely useless.

  • dsharpington Darren Sharpington (@dsharpington) reported from Stone, England

    @SkyHelpTeam terrible customer service experience for my recommended friend has cost me and my friend £75 each #compensation

  • ElliottCurran Elliott Curran (@ElliottCurran) reported from Sutton at Hone, England

    @Les5175 @VodafoneUK @SkyUK Having the exact problem.

  • sladegreenbig slade green big loc (@sladegreenbig) reported from Crayford, England

    @SkyUK dont look after your existing customers daylight robbery, bunch of thieves. Customer for 17 years and still have an original box but wont come out to look at a box unless they get £125 so no tv

  • will6310 william benstock (@will6310) reported from East Ham, England

    @SkyHelpTeam This a message on behalf of my Nan who's been a sky customer for over 25 years. Who's had emails about one of her boxes not being connected to her wifi or phone and 4 engineer visits still not fixed and nasty emails from sky saying she could end up paying more. Gd by

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    Oh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail

  • MCTundeBella Tunde Bella (@MCTundeBella) reported from Crayford, England

    @SkyHelpTeam can you pls fix the problem with your #skybroadband service. In recent weeks, My wife and I have had to use 4g from our phones while in the house because the WiFi has not been working. I am now seriously considering @bt_uk

  • markselondon Mark 🌈🏳️‍🌈 (@markselondon) reported from Eltham, England

    I give up on @SkyHelpTeam most of the UK are having issues with sky broadband and yet sky are saying there are no issues. Time to find another provider and been on hold to customer services for 45mins.

  • superspurs_fan Ken (@superspurs_fan) reported from Basildon, England

    @SkyUK Dear Sky, shame I can’t get this prices for an existing customer

  • marvelreid83 Darren Reid (@marvelreid83) reported from London, England

    Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄

  • MandyMinime35 Mandy Carroll (@MandyMinime35) reported from Crayford, England

    @SkyHelpTeam It does work, but i just need 2 know of the issue is being fixed.

  • yummo37 Yu2018 (@yummo37) reported from Dartford, England

    @SkyHelpTeam Sorry it wasn’t working for me, so decided to pay for it online and see if that worked. It came straight on. Thanks for no help wot so ever @SkySports

  • ElliottCurran Elliott Curran (@ElliottCurran) reported from Sutton at Hone, England

    @JainulJH @VodafoneUK @SkyUK Nope not sorted. Sky and vodafone reluctant to help. Blaming each other for the logo

  • dan_lazard Dan Lazard (@dan_lazard) reported from Ilford, England

    @SkyHelpUsTeam @SkyHelpTeam Seems to be reports that the internet is down in different parts of london 🤔

  • will6310 william benstock (@will6310) reported from East Ham, England

    @SkyHelpTeam my Nan has been a customer for 25 years and today a engineer didn't have the decently to turn up. Disgusting treatment to a loyal customer. My Nan will be leaving asap

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    @SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @SkyHelpTeam I'm really not happy with the customer service I've been receiving. I have downsized my package no longer having multi-room Sky Q and was told I would be sent packaging to return that box. It has never been sent to me and this morning I receive this text (1/2)

  • jbdmurphy Joanna Murphy (@jbdmurphy) reported from Brentwood, England

    @SkyUK No service in CM15 area. Has been intermittent for days. My Sky app states service good and no issues. I do have issues

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • _AdamCarr Adam Carr (@_AdamCarr) reported

    @SkyHelpTeam hi. Internet has been down since 8.30pm last night in Kingswinford. Many in oldbury, sedgley, Kingswinford, wall heath all having the same issue. Can we get an update please?

  • 1970dinosaur dinosaurdinosaur (@1970dinosaur) reported from Sale, England

    @SkyUK i’ve just had a call out of the blue from someone claiming to be from you wanting to help with router speed. He wasn’t able to prove bona fides satisfactorily. Have I avoided a spoof?

  • realkyleturton Kyle Turton (@realkyleturton) reported

    @SkyHelpTeam any updates on the broadband being down in DY2?

  • LEECOLEY83 Lee (@LEECOLEY83) reported

    @SkyHelpTeam No, been an outage for 14hrs now

  • louadams1 me (@louadams1) reported

    @SkyHelpTeam @Liam_J_Wells I fail to understand why you can’t give an update? Or reply to your messages?? I moved to Sky, from Virgin, back in October. The minute i’m out of contract i shall be moving back. I hope we’re getting refunded for the loss of service too. Not impressed at all

  • p34rce Carl Pearce (@p34rce) reported

    @SkyHelpTeam @MarkKnapman Strange that “individual” BB issues all seem to be happening in the same area 🤔 best get on to Mulder and Scully!

  • lifewithjessx Jess🍑 (@lifewithjessx) reported

    @SkyHelpTeam so many people having issues with their Internet in the DY area for over 12 hours it's clearly a bigger problem that we can't solve ourselves by unplugging our router so when is it going to be fixed?!😡

  • nickywhitehouse nic (@nickywhitehouse) reported

    @SkyHelpTeam But still no update or help from anyone ??

  • milliekc1 millie corcoran (@milliekc1) reported

    @SkyHelpTeam @nethertonboy1 Dy1 and same issue been down since 8:50 last night l. I have called the number and it says there is an issue! When will this be fixed?

  • Jonathan1982 Jonathan Darbyshire (@Jonathan1982) reported

    @SkyHelpTeam why do I have an email from sky hiking broadband prices up by £5 on two services I no longer have? Rang customer support. They told me it was a generic email which is a lie, it is a specific email to me saying MY April bill will be affected.