Sky

Sky Outage Report in Grays, Borough of Thurrock, England

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The latest reports from users having issues in Grays come from postal codes RM17, RM18 and RM16.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Grays, Borough of Thurrock, England 01/18/2026 16:10

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent Sky outage reports came from the following cities: London, Ilford, Canvey Island, Romford, Gillingham, South Benfleet, Chatham, Basildon, Sidcup, Grays, Wickford, Welling, Gravesend, Billericay and Stanford-le-Hope.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomIlford Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomCanvey Island Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • markycatton mArk of the Covenant (@markycatton) reported from Sutton at Hone, England

    Why does your downloadable content change availability on a daily basis @Virgin. Really is poor service and one of the many reasons I won’t move form @SkyUK

  • josienett Josie 🙋🏻‍♀️ (@josienett) reported from Rochester, England

    @SkyHelpTeam hi! We've had problems with our Internet all day today and the built in 'how to fix it, hasn't. Any help would be much appreciated.

  • MrMoosee Gareth Millar (@MrMoosee) reported from Bexleyheath, England

    @SkyUK can’t call you, because you’ve reduced your call centre can’t message you, because you don’t have live chat, DPD have returned new Sky Q Box because they tried to deliver, I was at work? How can I contact someone and not get stuck in a loop of FAQ’s and automated help?

  • i_am_seamus Jamie McGachy (@i_am_seamus) reported from Ilford, England

    @SkyHelpTeam please can you confirm that work is underway to fix WiFi problems in the E11 Wanstead area, down since 6pm yesterday.

  • nistasan Sandra McKay (@nistasan) reported from London, England

    @SkyHelpTeam hi our broadband is down - orange light on hub for Internet. Any known issues in se23? Done the online diagnostic with no joy. Thanks.

  • cpipe70 Chris Pipe (@cpipe70) reported from Halling, England

    @markking147 @SkySports I’ve had the same issues dude ...

  • Jamiecpfc Jamie (@Jamiecpfc) reported from Sutton at Hone, England

    @SkyHelpTeam shocking service today from sky. Can’t even speak with someone to resolve. #shambles

  • phiebramley sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam hi my broadband has been awful all day! I’ve done the usual steps turning off and in again, unplugging wires and plugging back in, i use a micro filter, I’ve tried changing the wireless channel, I tried doing your diagnostic tests but that’s down, and your website

  • purplepenguin81 Kelly 🐧🤘 (@purplepenguin81) reported from Romford, England

    Once again @SkyHelpTeam has screwed me over. When I cancelled BT sport in March cos of pandemic they said when I put it back it will be same price. Liars! Trying to charge extra £25 a month iso original £12. 45mins to be told by they dont give a **** @WhichUK @Ofcom

  • PipPerry1 Pip Perry (@PipPerry1) reported from Sutton at Hone, England

    Come on @SkyUK impossible to speak to an actual person & when you do they assure they will help and say I’m just transferring you to confirm & you hold for 27 minutes 4th attempt to sort out my bill since May .. #notgoodenough

  • sue_adams_ Sue Adams (@sue_adams_) reported from Higham, England

    @SkyHelpTeam i got a new sky tv service in December as part of your refer a friend promotion. The person who referred me received his reward I think in February but no sign of mine. I understand you are only answering emergencies during covid times, but how long should I wait???

  • ClareLConnor Clare Connor (@ClareLConnor) reported from Ilford, England

    @SkyUK How can I speak with someone, I have 2 issues that can’t be solved online or through Sky app or Sky community Not a vulnerable customer so you won’t put my call through? #complaint #Skyissues #CustomerService

  • Hammers71 Gary Mitchell (@Hammers71) reported from Bexleyheath, England

    @SkyUK No satellite signal as of 6am I this morning and we’ve gotta wait 11 days for an engineer to come & fix the problem ?!! - wasn’t expecting that !

  • bhaveshpBRP Bhav (@bhaveshpBRP) reported from Ilford, England

    @SkyHelpTeam my internet has been down for 3 days, no eta on a fix, surely someone know what’s wrong and when it will be fixed

  • ClareLConnor Clare Connor (@ClareLConnor) reported from Ilford, England

    @SkyHelpTeam Don’t have the option to hold the line sadly. My Sky ID is connected to when I was customer with you 8 years ago so can’t do anything now I’m a new customer again and this month my bill is double what it usually is for no reason. Can you advise how I speak to someone?

  • Lizzie_Farrant lizzie farrant (@Lizzie_Farrant) reported from London, England

    @SkyHelpTeam I am an NHS worker WFH and my broadband has stopped working. 2hrs of going round in circles with online support. Now way to speak to anyone. Please help!!!

  • andrewstokes1 ANDREW STOKES (@andrewstokes1) reported from Romford, England

    @SkyUK no broadband signal in RM1 1af area of Romford why and jump long for

  • davidbutleruk David Butler (@davidbutleruk) reported from Dartford, England

    @SkyHelpTeam Hi, I’m no longer a Sky Customer and unsubscribed to your mailing lists, I’ve also emailed to request no more marketing a few months back but I’m still getting post every few weeks.. Can you please help?

  • DanielVDean Daniel Dean (@DanielVDean) reported from Gravesend, England

    @SkyUK @SkyHelpTeam My phone line is dead and your online guide never resolved the issue. Please advise on my next step?

  • purplepenguin81 Kelly 🐧🤘 (@purplepenguin81) reported from Romford, England

    @SkyUK your new screen design is awful. Its confusing and long winded with no thought for people who are visually impaired.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • SandieBlickem Sandie J (@SandieBlickem) reported

    Is anyone else finding it impossible to get the free @ParamountUK offer with @SkyUK due to having had it previously? Typical that loyal, long held customers accounts would have problems.

  • josheyessex Josh (@josheyessex) reported

    A whole week without broadband thanks to @SkyUK poor service. Scheduled 2 separate engineer visits & no one turned up either time. 100% going over to @Starlink

  • EwanCAFC EwanCAFC (@EwanCAFC) reported

    @markweb73 @SkySports I think it'll come out to be an issue from Sky.

  • simpswino Ewan Simpson (@simpswino) reported

    @SkySports I'm begging you, PLEASE never let the rights to #TheAshes go again. This coverage is beyond unbearable.

  • cfcjoe6777 Joe🍀 (@cfcjoe6777) reported

    @DeadlineDayLive @SkySports Changing the system immediately is wild, for the board to support it too is also wild but none of these guys has a clue when it comes to football.

  • NoRationality 🜃PeterPumpkinEater69AFC (@NoRationality) reported

    See saka made the Merry Sky SportsMas advert. Cole Palmer could never. #skysportsmas #SkySports

  • cal_sturgeon Cal Sturgeon (@cal_sturgeon) reported

    @Banno____ @SkyCricket @SkySports Get off the drink and go get some help!

  • Banno____ DB (@Banno____) reported

    @WestStand133 @SkyCricket @SkySports You support out football teams 🫠🫠🫠

  • Kev043 Kevin Hawkes (@Kev043) reported

    @MatchroomPool @SkySports Sky Sports needs a better on demand service for other sports like pool, they need a service like @tntsports come on Sky please catch up!

  • sdninety Stephen Deans (@sdninety) reported

    @Sjopinion10 That's @SkySports for you.treat scottish football as a joke.panto stuff