Sky

Sky Outage Report in Grays, Borough of Thurrock, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Grays come from postal codes RM17, RM18 and RM16.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Grays, Borough of Thurrock, England 01/13/2026 11:25

January 13: Problems at Sky

Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent Sky outage reports came from the following cities: London, Chatham, Wickford, South Benfleet, Welling, Gillingham, Gravesend, Billericay, Grays, Stanford-le-Hope, Dagenham, Chigwell, Basildon, Romford and Bexleyheath.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomIlford TV
United KingdomLondon Internet
United KingdomChatham Internet
United KingdomWickford Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • Missives0fASub Matt (@Missives0fASub) reported from Romford, England

    Anyone else’s Sky Q box claiming that their Sky Broadband box is down despite having five other devices using the broadband without any problems? @SkyHelpTeam

  • IngaDR Inga Davis-Rutter (@IngaDR) reported from London, England

    Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! @SkyHelpTeam

  • KingYamel Martin Le-May (@KingYamel) reported from Romford, England

    @Sargesbackheel @SkySports surrounding this. Absolutely respect that it is not your responsibility to help me with this answer. Hopefully @SkySports would know or have the clout to uncover and reveal this. Good luck to Norwich for the rest if the season. 3/3

  • KingYamel Martin Le-May (@KingYamel) reported from Romford, England

    @Sargesbackheel @SkySports What is that margin for error? I have never heard it mentioned. What is the basis for the calculation? Hence my request for some published information.

  • LynnRr71 Lynn rr71 (@LynnRr71) reported from London, England

    @SkyHelpTeam is there any ownership at all for broadband outage issues and when it will be resolved? Currently paying for broadband & multiroom that doesn’t work & then data on top? That can’t be customer service???

  • MarkHamilton76 Mark Hamilton (@MarkHamilton76) reported from Rochester, England

    @SkyHelpTeam hey! Are there any known issues in the ME1 Rochester, Kent area? Have had frequent line light drop outs for the last 24hrs and when connectivity restores it’s only for around 20 mins at below half speed before dropping out again. All connections and cables checked.

  • Missives0fASub Matt (@Missives0fASub) reported from Romford, England

    @saintly67 @SkyHelpTeam Save yourself the call. Hold down the small reset button on the back of your router until the lights on the front go off. Then go back to your Q box and reconnect. Your other devices won’t need reconnecting.

  • SCoxy31Real Simon Cox (@SCoxy31Real) reported from Thundersley, England

    @SkyHelpTeam My Sky Q box keeps disconnecting and I keep having to reboot it. I have sky broadband and this service is a shambles

  • IngaDR Inga Davis-Rutter (@IngaDR) reported from London, England

    Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! 😖

  • Bigglesdaf Andrew 🇺🇦 (@Bigglesdaf) reported from East Ham, England

    After 27 years as a Sky-BSB and now just @SkyUK customer it’s time to say goodbye! SkyQ has been dreadful with boxes always losing signal and I’m getting far more from streaming services for 1/3 the cost of Sky!

  • scuttyoftheyard Andrew Colman (@scuttyoftheyard) reported from Ilford, England

    @SkySports Terrible goalkeeping. End of...

  • chrisburrowsf1 chris (@chrisburrowsf1) reported from Gillingham, England

    @SkyUK well You begged me to come back, had my sky puck delivered on Tuesday and had no TV since Friday morning because the acount and the puck can't see each other and your customer teams response "it could take 72 hours to resolve, use sky go" you'll get a refund for 3 days!!

  • Prissyjoh110 Priscilla john (@Prissyjoh110) reported from East Ham, England

    @SkyHelpTeam vulnerable parents have been left without a telephone for two days. They don’t have mobile phones.This is their only link to their family and to make emergency calls.Telephone your CC yesterday, aware -external fault, told it would be sorted today. Hasn’t happened!

  • hodadr Ade H (@hodadr) reported from East Ham, England

    @skytv @SkyUK any reason the satellite signal is down? NYE bad timing for a technical fault! @SkyHelpTeam

  • SCoxy31Real Simon Cox (@SCoxy31Real) reported from Thundersley, England

    @jameswhyte81 @SkyHelpTeam I know mate online check says no issues in your area but I can’t get TV or WiFi so clearly there is a problem. For what we pay it’s a disgrace to be honest.

  • RobertSSmith66 Robert Smith (@RobertSSmith66) reported from Sutton at Hone, England

    Q. What kind of moronic company thinks it enhances customer service by only allowing communication via WhatsApp on a phone? A. @virginmedia! @SkyUK here I come !

  • SCoxy31Real Simon Cox (@SCoxy31Real) reported from Thundersley, England

    @SkyHelpTeam classic again today having to reboot my broadband and Sky Q boxes. This is a regular occurrence probably 3 times a day. Safe to say I’m not happy and think your service is a shambles really for what people pay in this current climate.

  • LynnRr71 Lynn rr71 (@LynnRr71) reported from London, England

    @SkyHelpTeam any idea how I originate a complaint against sky mobile?

  • Kentishhomer Colin Holt (@Kentishhomer) reported from Dartford, England

    @SkyUK @fox @NCIS_CBS this is really poor since fox was sold off, ncis ncis Los Angeles has gone to Disney plus. No where to view it feel like chucking it all away 19 seasons with ncis left in limbo now

  • PawelSzpinek V19💜🏈💛 (@PawelSzpinek) reported from East Ham, England

    @NFLUK @SkySportsNFL No freaking gamepass then for a Vikings game...@skysports sucks

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Gaarmstrong318 Geoffrey Armstrong (@Gaarmstrong318) reported

    @virginmedia hey @SkyUK any chance you could help virgin figure out what they are doing wrong today?

  • Steven4Rambo Rambo Steven (@Steven4Rambo) reported

    @SkyHelpTeam Not sky related, but could Help train @CrossCountryUK on all things high class customer service! They’re train today is shocking! 🙃

  • melanie_geddes Melanie Geddes (@melanie_geddes) reported

    @SkyHelpTeam 4th night in a row I've lost internet connectivity to my hub. really not impressed with the service I'm receiving at present

  • Shaw_L87 Luke (@Shaw_L87) reported

    @virginmedia Waste of time. Non stop had issues recently. Customer service all foreign and don't understand English. @SkyUK may be the better solution

  • pilo901 Chris (@pilo901) reported

    @SkyHelpTeam Please advise Sky complaint process

  • stevenaylor Steve Naylor (@stevenaylor) reported

    Huge fame tonight at Ellen’s road where Leeds take on Forest in a genuinely massive game. Predictably, @SkySports are televising Chelsea v Liverpool which is close to meaningless. Big club bias is ridiculous. BTW, never wanted Leeds to win more. #dcfcfans

  • Emloy93 Emily Cowlishaw (@Emloy93) reported

    @SkyHelpTeam hello - I can’t access calls / texts / data in Amsterdam and I’m kind of stuck without it. Can’t call you to sort it. Done all the online guides with the WiFi. Help

  • iainmclean11 sober-bazinga_mc (@iainmclean11) reported

    @virginmedia By the time you fix the issue I'll be using a new service @SkyUK fancy a new customer?

  • jonatha89431253 jonathan charles barker (@jonatha89431253) reported

    @skysports sucks sky sports sucks, they keep removing NBC Pro Football Talk at a moments notice. I am so sick of you Sky Sports Ruining the NFL Coverage

  • xLisa_Janex ❤️🦋Lisa Jane Sewell🦉 (@xLisa_Janex) reported

    @Madbadger35 @ITVXhelp @SkyHelpTeam It’s not working on my mini box but main box 🤨