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Sky outages and service status in Grays, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 23 outage signals in the last 24 hours around Grays, including 23 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 14, 2:06 AM GMT+1.
  • 41% Internet (41%)
  • 24% Wi-fi (24%)
  • 15% Phone (15%)
  • 12% TV (12%)
  • 8% Total Blackout (8%)

The latest reports from users having issues in Grays come from postal codes RM17 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Grays, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at Sky

Sky is having issues since 11:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Grays, England

The most recent Sky outage reports came from the following cities: Swanley, Ilford, Romford, Canvey Island, Gillingham, Chatham, Gravesend, Orpington, Woolwich, South Benfleet, Dartford, Halstead, Dagenham, Grays, and Erith.

CityProblem TypeReport Time
Swanley Phone 3 hours ago
Ilford Wi-fi 4 hours ago
Romford Internet 6 hours ago
Canvey Island Wi-fi 7 hours ago
Swanley Phone 7 hours ago
Swanley Phone 7 hours ago

Nearby cities with recent reports

Dartford

6 recent signals

9 hours ago
Gravesend

4 recent signals

8 hours ago
Swanley

3 recent signals

3 hours ago
Ilford

3 recent signals

4 hours ago
Romford

3 recent signals

6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • steve2682
    Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam I’m sorry but your customer service is terrible. Surly making your customers wait over 20 min as a minimum each time they need to speak to someone is not right! Why can’t you invest in more staff to cut wait times? You charge people enough for your services.

  • Colinhealy4
    C Healy (@Colinhealy4) reported from Sutton at Hone, England

    @SkyHelpTeam @Thereal404c Can't wait to cancel mine BB crap and all repeats

  • becksbroughton
    Becky Broughton (@becksbroughton) reported from Gillingham, England

    @SkyHelpTeam hi you’ve taken £115 from my account despite me not being in a contract with you - your telephone help team will not refund unless I sign up again - is this how you operate ?

  • Skins2002
    Simon Skinner (@Skins2002) reported from Romford, England

    @SkyHelpTeam These are the tests I’ve done a million times and always says there is a connection problem and to call sky. I’ve spent most of the last 24 hours on the phone to sky and sick of it

  • actingtechnique
    karen hebden (@actingtechnique) reported from Rochester, England

    @SkyUK @SkyHelpTeam our broadband is down in Strood, Medway. Online teaching and lessons from home. Need it back up ASAP please!

  • yiddo71
    Mark Gould (@yiddo71) reported from Rochester, England

    So @SkySports are already building their agenda with “will we be going through the Kane saga again in January” ffs @Arsenal are **** so far but you have a hard on about @SpursOfficial !! #COYS

  • kim__dale
    kim (@kim__dale) reported from Ilford, England

    @SkyHelpTeam broadband down again!! Run the tests online but they say it’s all fine which it isn’t??

  • dazzgedd73
    dazz ii am (@dazzgedd73) reported from Sutton at Hone, England

    @SkyHelpTeam do you have issues in sm6 with broadband

  • RKDasgupta
    Dr Rohit K Dasgupta (@RKDasgupta) reported from East Ham, England

    @SkyHelpTeam hey is there an issue in the E16 area? No broadband.

  • ClaraMorrish
    Clara Morrish (@ClaraMorrish) reported from Bexleyheath, England

    @SkyHelpTeam I spoke to Sky on 8March to raise issue with overpayment on my direct debit. Caller said her manager would look into it and call me back on 10March yet no call and now on 11March get email saying my complaint has been closed. What?!?! No email address to respond to?!

  • Thms3075
    Theresa (@Thms3075) reported from Grays, England

    @SkySportsGolf @SkySports is it me or is anyone else getting sound issues and the odd flickering screen watching at the moment? #TheOpen

  • therealVL
    TheRealVL (@therealVL) reported from Rochester, England

    @SkyUK absoloutly disgusting service. Previous customer explained all i needed was to be reconnected. My phone line is a mess wires hanging out my wall with a socket half broken no broadband no phone and no TV AN JUST BEEN LEFT WTF!

  • saadia79
    Sadia 🇵🇸 (@saadia79) reported from Ilford, England

    @SkyUK there's no signals at all. Can't use WiFi. Rubbish service as usual. Since 3pm no service. Why I am paying @skytv @SkyHelpTeam can't watch anything at all on my days off 🤬🤬🤬🤬🤬

  • Missives0fASub
    Matt (@Missives0fASub) reported from Romford, England

    @saintly67 @SkyHelpTeam Save yourself the call. Hold down the small reset button on the back of your router until the lights on the front go off. Then go back to your Q box and reconnect. Your other devices won’t need reconnecting.

  • Squeezy64
    Nobby McNobby (@Squeezy64) reported from Brentwood, England

    @mat_underwood @CFC_Jacob19 @SkySports All of his superiors would be nervy of reprisals! The MSM and woke Joe Public would have a field day! A side issue, why was there more ethnic minority success as this year’s Oscar’s in particular?

  • SCoxy31Real
    Simon Cox (@SCoxy31Real) reported from Thundersley, England

    @SkyHelpTeam classic again today having to reboot my broadband and Sky Q boxes. This is a regular occurrence probably 3 times a day. Safe to say I’m not happy and think your service is a shambles really for what people pay in this current climate.

  • Honeykiss
    Wendy (@Honeykiss) reported from Crayford, England

    @SkyHelpTeam hi we are in Erith DA8 and no mobile signal since very early this morning, website says issue has been resolved but still no mobile signal? Have rest phone etc thanks

  • DannyDrury
    Daniel Drury (@DannyDrury) reported from Billericay, England

    @SkyHelpTeam I’ve tried and and When logged in just says ineligible? Gold customer with yourselves so not sure why not showing any add ons

  • STIFFORDBLUE
    Stiffordblue (@STIFFORDBLUE) reported from Grays, England

    @SkyHelpTeam I have 2 issues at moment 1/ no signal to my mini box. 2/ do not want to get in the same situation with my sky glass order still not received the credit agreement to sign before Thursday

  • SCoxy31Real
    Simon Cox (@SCoxy31Real) reported from Thundersley, England

    @SkyHelpTeam My Sky Q box keeps disconnecting and I keep having to reboot it. I have sky broadband and this service is a shambles

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • sexy_betty_boop
    Christine Caulfield (@sexy_betty_boop) reported

    @SkyHelpTeam whats going on noone in my family can make calls even with WiFi on. Please fix this

  • emilybridge03
    Emily Bridge (@emilybridge03) reported

    @SkyUK is a joke! Paying for premium fibre broadband but most of the time I’m on 4G as there’s no signal or at most I get 2 bars! It’s also impossible to call the helpline and speak to a human 😡 Sort it out

  • EricfromErskine
    Eric Robinson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@EricfromErskine) reported

    @SkyUK @SkyHelpTeam Sky mobile down. Skye apps not loading. Sky q box and router rebooted. Sky settings network says broadband ok but no internet.

  • niiciidee
    Nici Donnelly (@niiciidee) reported

    @BullThe384402 @SkyHelpTeam My elderly mother in law does not have WiFi & only has a landline, so she has no way of contacting us in an emergency!

  • thechosenempror
    MICHAEL KAISER (@thechosenempror) reported

    @av_flx @BarcaUniversal @SkySports "Lost the football debate so bad he had to check my IP address. Absolutely cooked." 💀😭

  • AI11121314
    AI (@AI11121314) reported

    @cxdi55 @skytv @SkyHelpTeam Cancel your contract. Wait a week. Call the out of contract team 03337594760. They’ll offer you atleast 30% off your initial quote.

  • tumelo_theboy03
    tumelo_theboy ひ (@tumelo_theboy03) reported

    @BarcaUniversal @SkySports sky sports never said that just say you're broke and keep it moving

  • Derek36796760
    Derek (@Derek36796760) reported

    @cxdi55 @skytv @SkyHelpTeam I had exactly the same problem, retention team couldn’t do anything yet when I left sky told me they could have done for £25 rather than £44! I’d already signed up with Vodafone

  • spenner83
    Chris Spence © (@spenner83) reported

    @SkyHelpTeam Sky Go on a Mac is totally crap. Constantly crashing.

  • MHaworthBRFC
    Mark Haworth (@MHaworthBRFC) reported

    @FrustratedRover @SkyUK Dad's on Sky and he's having that problem