Sky

Sky Outage Report in Grays, Borough of Thurrock, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Grays come from postal codes RM17, RM18 and RM16.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Grays, Borough of Thurrock, England 01/12/2026 10:05

January 12: Problems at Sky

Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent Sky outage reports came from the following cities: London, Grays, Stanford-le-Hope, Dagenham, Gravesend, South Benfleet, Chatham, Billericay, Chigwell, Basildon, Romford, Bexleyheath, Erith, Orpington and Wickford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomGrays Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • alspicer Nomnomnom de guerre (@alspicer) reported from London, England

    @StopFundingHate @coopuk @CarlsbergUK @Homebase_uk @LauraAshleyUK @TNLUK @SkyUK @Argos_Online @verynetwork @Morrisons @LidlGB @skiptonbs Don't buy the Mail. Certainly don't support any company that advertises there. Shame on you.

  • Iccle_Princess Vger Ann Goldby (@Iccle_Princess) reported from London, England

    @SkyHelpTeam hi we recently got sky Q but the past couple weeks its not been letting me download or record things & the only way to fix it has been to turn it off & back on again which is now getting very annoying

  • drongo123uk Chris Tring (@drongo123uk) reported from Gillingham, England

    @SkySports 1 down 3 to go for @premierleague to take over European Football

  • ben79owen Ben Johnson-Owen (@ben79owen) reported from Romford, England

    Seen add on tv to get sky tv even as a existing customer, as I am. Called @SkyUK and spoke with Stuart, most unhelpful agent ever. No conversation couldn’t offer me nothing The call was flat. Great way to keep and treat their existing customers! #badcustomerservice

  • JP_Goddard John Paul Goddard (@JP_Goddard) reported from Crayford, England

    So after over a year of problems from @SkyUK that we couldn’t keep the tv, now their broadband has packed in and they say can take up to 5 days to fix and and can’t even tell me when an engineer will be sent. Was a Sky customer for 20 years but now they’re a shambles. AVOID THEM!

  • chris_bassett Chris Bassett (@chris_bassett) reported from Hartley, England

    @SkyHelpTeam why can’t you publish a telephone number that is actually easy to find on your website. Had broadband issues at home for three days but because I can’t use the internet I need to speak on Thor phone

  • PoveyM Michael Povey (@PoveyM) reported from Leybourne, England

    @SkyUK absolute joke, been with Sky 30+ years, trying to adjust my viewing package or cancel, just being pushed from pillar to post. Will cancel my direct debit.

  • cobartlett Christopher Bartlett-Walford (@cobartlett) reported from London, England

    @SkySportsWWE @SkySports sound issues on Smackdown feed.

  • Parklan3y1d wickfordspurs ........English not British (@Parklan3y1d) reported from Wickford, England

    @CallumH53134572 @ajkemp81 @SpursOfficial @WestHamUtd @SkySportsPL @SkySports @SkyFootball @SkySportsMNF @GaryLineker Imagine following West ham and never seen them win anything or get in to Europe

  • sharinski27 Sharon Markham (@sharinski27) reported from Romford, England

    @SkyHelpTeam Please can I have a telephone number to SPEAK to someone as the online scenarios do not cover the issue we are having! It shouldn’t be this difficult!

  • jonHarr79015439 jon Harris (@jonHarr79015439) reported from Romford, England

    @SkyUK three engineers since Saturday and still my broadband isn't working properly. Keep having to add mobile data to two phones. Not a happy customer

  • wildy412 Martin (@wildy412) reported from Sutton at Hone, England

    @SkySports because even a broken clock is right twice a day. #pundits #akidcouldguessbetter

  • Tayport Brian Allan (@Tayport) reported from Thundersley, England

    @SkySports you did a great job on the last game at the Boleyn. BUT yesterday when Billy Bonds was being introduced WHY oh WHY did you pass it off as a noise in the background really poor and disrespectful

  • JaiP72 JaiP (@JaiP72) reported from Loughton, England

    @SpursOfficial @ChampionsLeague @premierleague @afcbournemouth @SkySports Bet it’s 7.45pm or something stupid like that

  • aturner200000 - (@aturner200000) reported from Bexleyheath, England

    @GMixture @SkySports Awful challenge

  • Maiorca_ Danny Maiorca (@Maiorca_) reported from Crayford, England

    Hi @SkySports I actually watched this game so I could teach my son how to swear. Please stop apologising for bad language as it’s helping him. Thanks

  • AlfieHM A_Hughes-Martin (@AlfieHM) reported from Crayford, England

    @SkyHelpTeam could somebody please help me as I’m unable to log into my sky ID

  • konradc12 KonradCy (@konradc12) reported from Bexleyheath, England

    @SkyHelpTeam I am a Sky customer. I don't think the call was from Sky! The caller only mentioned Call Guardian and couldn't answer who my provider is. Thanks anyway. I await an answer to confirm. I have telephone preference service.

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from London, England

    @EvanJames @SkyUK Legit!!! The line in SE London is just diabolical.. Why are we paying so much for such a terrible service!! And I’ve just upgraded to Sky Q and faster broadband... 💩

  • WilliamJL_1990 William John Lane (@WilliamJL_1990) reported from Gravesend, England

    @SkyHelpTeam I missed around 5 or so minutes of the race. However this isn't the first time my sky q silver box has done this and have asked Sky before if there are any software updates due or issues that have been acknowledged

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • BlackClawEmb Ernie McCracken (@BlackClawEmb) reported

    @SkySports I'd rather throw my **** at the wall and see how long it takes to slide down

  • 1963blueboy Blueboy (@1963blueboy) reported

    @SkySports You make me sick @SkySports , you love that team, nothing about the penalty that never was..

  • Ladytelp Nilla (@Ladytelp) reported

    Anyone else having massive problems with their @SkyHelpTeam broadband? Mine been cutting out nonstop all day

  • maciekjamrozek Maciek Jamrożek (@maciekjamrozek) reported

    @mattnobbs @SkySports We don’t give a **** about this funny UECL.

  • nigelimay Nigel May (@nigelimay) reported

    If @SkyUK Glass is a streaming service how come I only get half of @SkySportsF1 Ted’s Notebook because the previous program ran late? I can’t even set it to record a re-run as there doesn’t appear to be a way to do that

  • theevanguy Evan Rollinson (@theevanguy) reported

    @SkyHelpTeam Internet continues to have issues, would appear this is a trend across the country, so the question is, Sky, are you going to attempt to fix or compensate? I'm sure @Ofcom is also wondering.

  • traceyhonest Tracey Williamson (@traceyhonest) reported

    @SkySports Hopefully it'll be decided on the track. No team orders messing things up, no stupid incidents from either of them or their team mates. Just good, honest racing.

  • jzin00_ Jamal Anthony (@jzin00_) reported

    @SkySports Damn right. This isn’t any excuses why Spurs cancelled or got the game cancelled. First team players have Covid I understand but there U21 could have played this game it’s shouldn’t have been a problem. The PL should also deduct points as well

  • rakeshchauhan92 R C (@rakeshchauhan92) reported

    @GNev2 @SkySports If they inject that crap what lindelof had into kids, they will have a big injury

  • DamienHart Damien Hart (@DamienHart) reported

    @SkyHelpTeam we are experience download failed on all sky originals, I understand on the sky community forum that other people are experiencing this. Is any solution coming soon?