Sky

Sky Outage Report in Grays, Borough of Thurrock, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Grays, Borough of Thurrock, England 12/12/2025 06:20

December 12: Problems at Sky

Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent Sky outage reports came from the following cities: Ilford, London, Barking, Chatham, Rochester, Wickford, Brentwood, Gravesend, Dagenham, Basildon, Upminster, South Benfleet, Dartford, Rainham and Gillingham.

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City Problem Type Report Time
United KingdomIlford Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    Yet another evening of interrupted internet from @SkyHelpTeam. Hope (yet another) engineer visit on Wednesday solves the problem; it’s only been 5 months after all....

  • purplepenguin81 Kelly 🐧🤘🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@purplepenguin81) reported from Romford, England

    @SkyHelpTeam Stop it! You don't care! Yr product is faulty. I have tried the steps, phonecalls, new equipment and had people in but it is still rubbish. Used to be excellent but passed 7months has been awful. There is obviously a problem in the area! Stop blaming customers and fix it!

  • NoddyMaccy ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported from Romford, England

    @SkyHelpTeam For the past 4 days now I’ve been having issues with my broadband! Do you have any idea what might be going on? Thanks.

  • AwHazlewood Andrew Hazlewood (@AwHazlewood) reported from Grays, England

    @SimpAlert82517 @Sam_Henry14 @SkySports Campos would be my pick, he understands he’s got to let the manager sort the football stuff, and he’s there to support the manager, not to be some kind of ‘boss’ figure or even Ralf Rangnick would be a great appointment, but untimely they would need full control in that role...

  • Squeezy64 Nobby McNobby (@Squeezy64) reported from Brentwood, England

    @mat_underwood @CFC_Jacob19 @SkySports All of his superiors would be nervy of reprisals! The MSM and woke Joe Public would have a field day! A side issue, why was there more ethnic minority success as this year’s Oscar’s in particular?

  • FrooMoo Moozer (@FrooMoo) reported from London, England

    @SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?

  • alicefoster F O S T E R (@alicefoster) reported from London, England

    @SkyHelpTeam wifi and tv went down today in SE9. Have had to go to my parents to work because nothing worked even after rebooting several times. Is there an issue in the area?

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    Yet more problems with @SkyHelpTeam broadband... not been right since before Christmas. How hard can it be to sort out?

  • BeckfordMalachi Malachi Beckford (@BeckfordMalachi) reported from London, England

    @SkySports This is never a red card everything look worse when you slow it down

  • Thms3075 Theresa (@Thms3075) reported from Grays, England

    @SkySportsGolf @SkySports is it me or is anyone else getting sound issues and the odd flickering screen watching at the moment? #TheOpen

  • FrooMoo Moozer (@FrooMoo) reported from London, England

    @SkyHelpTeam We pay you for a service and we are not getting it. I don't care if it is you or Openreach. I just want someone to give me back my broadband.

  • RonnieCollins Ronnie Collins (@RonnieCollins) reported from Grays, England

    @SkySportsPL @SkySports Never a penalty! What is VAR FOR?????!😡

  • Moley1985 Christopher John (@Moley1985) reported from Billericay, England

    @SkyHelpTeam How can you not be aware of wider issues? Have you seen the size of the thread I linked? Loads of people have the same problem

  • Jmariom86 J- Blüdhavens guard (@Jmariom86) reported from Eltham, England

    @SkyHelpTeam hi, I've had no fibre optic Internet since 9am today - have checked the service via the app and it seems to be OK - any help?

  • _ManofKent_ Man of Kent (@_ManofKent_) reported from Horndon on the Hill, England

    @SkyHelpTeam any idea how much longer the outage in SS17 is going to be. Been most of day already and caused significant issues for my wife’s business unable to work from home.

  • moneill67 Martin (@moneill67) reported from Grays, England

    @SkySportsPL @skytv We need Roy Keane removed from your pundits, his comments today were inflammatory and tantamount to a green light for these idiot man United thugs to continue their illegal actions and violence #football #SkySports

  • STIFFORDBLUE Stiffordblue (@STIFFORDBLUE) reported from Grays, England

    @SkyHelpTeam HELP PLEASE can not access my emails from my DESKTOP need help

  • purplepenguin81 Kelly 🐧🤘🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@purplepenguin81) reported from Romford, England

    @leonagraham @thesturge @SkyHelpTeam are just as bad. Randomly throughout the day cuts off my meetings online and TV but app says all is OK. Trying to blame the customer and not take responsibility for their shoddy service.

  • Moley1985 Christopher John (@Moley1985) reported from Billericay, England

    @SkyHelpTeam hello. What's the number for your help team and what hours are they avaliable today / tomorrow?

  • otheranthony ap (@otheranthony) reported from London, England

    @SkySports Hey Karen 👋🏾 There’s no way you guys would turn down £3.5b. Only the fans are allowed to voice their disgust. All the best,

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Rodlaa Oh.My.Rod (@Rodlaa) reported

    @SkyUK worst customer service, I want to cancel but can’t get through to anyone other than upgrade!

  • BlueGoblinDuex BlueGoblin 🥸 (@BlueGoblinDuex) reported

    @Everton_Extra @kevstewart55 @SkySports Hes been piss poor for months, back to form

  • MezzaMezz9 David Mezz (@MezzaMezz9) reported

    Said it before and I’ll say it again… make football affordable to watch, more people are likely to pay… also scrap the Saturday 3pm black out rule. @SkySports @btsport etc would rather spend millions cracking down on streams rather than making their packages more affordable.

  • garryebden garry ebden (@garryebden) reported

    @SkyHelpTeam Hi just so you have it documented this is the 30th day running that our internet has gone off for more than 6 hrs fed up of being passed around now , last nights call resulted in ‘give a few days ‘ great advice 22 year loyal customer is done and cancelling now

  • TucovBlondie TUCO (@TucovBlondie) reported

    @SkyHelpTeam After the idiot that I dealt with today, mocking me, never again. Loyalty is not a strong point of Sky..

  • Lowery01 Steve (@Lowery01) reported

    @SkyHelpTeam any updates on the outage in Washington please I work from home and I’ve a daughter that needs a Uni assignment in by Friday!!!

  • PaulDav16637523 Paul Davis (@PaulDav16637523) reported

    @SkyUK abysmal service and comms seem to be all were getting over an ongoing broadband/phone outage in Washington. Almost 24 hours and best you can say is we're working on it.... and that's only if you push the issue.

  • scotp09 Scot P (@scotp09) reported

    Hopefully the Newcastle v Leicester is a dull boring **** fest. @skysports continue to rip people off. No wonder ppl stream.

  • rourke_fred FredORourke (@rourke_fred) reported

    She’d normally use her mobile phone or iPad but since the internet has been down and no sign of it getting fixed since the weekend. @SkyUK have suggested that we will just have to make do until they decide to get #openreach out to fix it or attend our property.

  • digibell Christopher Bell (@digibell) reported from Bognor Regis, England

    @SkyUK can you please read the notes on my account for EVERY transaction I try to conduct with you & let me know why your promises are consistently broken. Today, my property was damaged, I was switched to offers which were incorrect and I spent hours on phone to you