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Sky

Sky Outage Report in Grays, Borough of Thurrock, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Grays, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Grays, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Sky

Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Grays, England

The most recent Sky outage reports came from the following cities: Gillingham, Dartford, Gravesend, Ilford, Dagenham, Erith, Basildon, Chatham, Romford, Coldblow, Bexleyheath, South Benfleet, Orpington, Billericay, and Sidcup.

CityProblem TypeReport Time
Gillingham Total Blackout 2 hours ago
Dartford Wi-fi 19 hours ago
Gravesend TV 1 day ago
Ilford Internet 1 day ago
Gravesend TV 1 day ago
Ilford Internet 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • Missjessicakx
    Jessica (@Missjessicakx) reported from Sutton at Hone, England

    @SkyHelpTeam I’ve been lied to by 3 advisors, promised things and they’ve not happened! Absolutely appalled with the service I’ve received! Now having to waste more time out of my day to sort this out AGAIN

  • justefe2
    efe **** (@justefe2) reported from Sutton at Hone, England

    SHOUTOUT TO @LQcontactus & @SkyUK @SkyHelpTeam can any of you assist in making sure I get a good signal to my SkyQ box because it’s glitching and no one is taking responsibility for fixing the communal dish/aerial. I would love for this to be resolved! #skyq #communaldish #lq

  • smartie_martyb
    Marty_Baldwin7🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@smartie_martyb) reported from Basildon, England

    I’ve never been more convinced of corruption in football after watch the first hal of #WAT/TOT #COYS #Premier_League #SkySports #VAR

  • Jaxstad
    ᗪᗩᐯE (@Jaxstad) reported from Billericay, England

    @SkyHelpTeam Done that before too... just had enough of the poor service I’m receiving on my broadband.

  • JenniferSmithPA
    Jennifer Smith (@JenniferSmithPA) reported from South Ockendon, England

    Registered with @btsportwwe in time to watch @WWENXT and was looking forward to seeing #DreamvsStrong Imagine my disappointment when they lose the link and I miss the end of the match. Dont recall ever having this problem with @SkySports #WWENXT #Whowon

  • Bez1074
    Jabez Agius (@Bez1074) reported from Romford, England

    @RickSpur @SkySports Take the god damn money Levy

  • will6310
    william benstock (@will6310) reported from East Ham, England

    @SkyHelpTeam HI sky I've noticed a software bug on your new router which adds sky boost. When u change the bandwidth on the 2.5ghz from 20mhz to 20/40mhz. Sky q doesn't work at all.

  • JONCOOK1979
    Jon Cook (@JONCOOK1979) reported from Crockenhill, England

    @SkyUK dreadful service from you. Ordered a home move from you on the 19th Dec, booked to come out on the 17th Jan, turns up & says it’s a two man job and will have to be rebooked, we now have to wait till 30th Jan. No TV and yet we still have to pay!

  • BrendaSmiffy
    BSmith (@BrendaSmiffy) reported from Eltham, England

    Why is @SkyHelpTeam Broadband so poor. Every night there is a problem. Dont even bother with WiFi but can’t access Netflix and when I can it buffers. Costs a bomb too. Pony. Need a change.

  • mickmvm
    Michael McBrearty (@mickmvm) reported from Crayford, England

    @skyuk Sky bad service,ordered Q box 18 Dec,delivery 16 Feb,8-5 ,waited all day,4.35,2 engineers arrived not interested installing late Sunday,every excuse not to install, phoned 19th Feb said would make new date, no one call back for install to-date. Total rubbish.

  • TBone1170
    Tony L (@TBone1170) reported from Sutton at Hone, England

    @SkyHelpTeam hi, my line seems down. I've re booted the router numerous time, getting a yellow light, rather than green and admin screen shows no connection. Is SM25HY down

  • anntuohy22
    ANN TUOHY (@anntuohy22) reported from Sutton at Hone, England

    @SkyUK shame on you. Poor customer service. Having to cancel to get heard. Broken box but want to charge for multi room until an engineer comes 10th March. Unacceptable timeframe without second box #FirstWorldProblem.

  • SullivansTweets
    Jack Sullivan✌🏽🦅 (@SullivansTweets) reported from Romford, England

    Villa away on a Monday night has literally made the worst season possible even worse. Fuming. Birthday plans up in the ******* air. **** you @SkySports

  • Kelly_QPR
    Kelly 🐰 (@Kelly_QPR) reported from Rochester, England

    Still baffled why @SkySports chose #SWAQPR. They literally just said it themselves, we're not going up or down. I don't know if I can take the embarrassment. #QPR

  • viking6661
    marc bestley (@viking6661) reported from Chigwell, England

    @SkyHelpTeam Fine I’ll be cutting cables and removing it my self, not my problem

  • Jaxstad
    ᗪᗩᐯE (@Jaxstad) reported from Billericay, England

    @SkyHelpTeam Appreciate your time HW, I know it’s not your fault. But I’m beginning to feel unfairly treated with this poor service.

  • TBone1170
    Tony L (@TBone1170) reported from Sutton at Hone, England

    @SkyHelpTeam @paulao81 Paula. Your testing your mobile phones wifi speed (looks like u posted the image from a phone). to test the real speed, u need a pc and a network lead to the sky router. Only then can you check the correct download speed. U need to test via wires

  • justefe2
    efe **** (@justefe2) reported from Sutton at Hone, England

    SHOUTOUT TO @LQHomesMatter & @SkyUK @SkyHelpTeam can any of you assist in making sure I get a good signal to my SkyQ box because it’s glitching and no one is taking responsibility for fixing the communal dish/aerial. I would love for this to be resolved! #skyq #communaldish #lq

  • anntuohy22
    ANN TUOHY (@anntuohy22) reported from Sutton at Hone, England

    @SkyHelpTeam @SkyUK very disappointed with the PM conversation. No resolution. No customer care. Pointless conversation.

  • synthguruwiffen
    Paul Wiffen (@synthguruwiffen) reported from Ilford, England

    Interesting now #ScotsLouise from @SkyUK has broken news that my 88yrold aunt can’t get landline until the 17th March, even though order has now finally been placed, @SkyHelpTeam have gone very quiet! I’m sure @OfCom will want to know she will be without landline a whole month!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • jimmy190178
    Jimmy78 (@jimmy190178) reported

    @b80mg @SkySports Don't know why people would expect anything different. The Premier league is about 6 teams. The other 14 are simply there to provide opposition. I've never watched a PL game all season and that's how it'll stay. It's a pointless, corrupt league.

  • attheratesj
    #terstandingout (@attheratesj) reported

    Never wanna hear from @SkySportsPL about ruining football. What a corrupt and shameless agency @SkySports

  • ktoxberry
    Katie (@ktoxberry) reported

    @SkyHelpTeam can you please contact me? The internet is not working at all. How can 2 people work from home like this?

  • jonboy206
    Jonathan Dermott (@jonboy206) reported

    @SkyHelpTeam broadband extremely slow PO17. Why???

  • gIuest1ck
    katie (@gIuest1ck) reported

    @SkyHelpTeam why my wifi down

  • Madman83717137
    Madman (@Madman83717137) reported

    @SkySports Easy for safety ban that idiot Verstappen

  • Youngstan_YT1
    TSG Stan (@Youngstan_YT1) reported

    @SkySports y’all terrible for what y’all just did Just admit Messi is the goat

  • moeedqurishi
    glassofdew (@moeedqurishi) reported

    Today it proved that #SkySports is one of worst places for a football fans to go. Wrong stats can go unnoticed but even it's pundits agreed with wrong stats. Pundits like #GaryNeville. So glad I don't follow these money grabbers opinions.

  • BradleyyRegann
    Bradley Regan (@BradleyyRegann) reported

    Isolating is bad enough let alone isolating when the internet has gone down🙈 That’s bloody @SkyUK for you absolute sh!t

  • ForTheGiggle
    M4RK7-2 (@ForTheGiggle) reported

    @SkyHelpTeam my internet has been playing up all week and now over the last 24hrs it's not connected, reconnecting, and not connecting over and over again. Orange light flashing constantly or no light at all. Service checker says no issues in your area. This is getting ridiculous