Sky Outage Report in Horndon on the Hill, Borough of Thurrock, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Horndon on the Hill, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Horndon on the Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Horndon on the Hill, Borough of Thurrock, England
The most recent Sky outage reports came from the following cities: London, South Benfleet, Dartford, Dagenham, Billericay, Basildon, Swanley, Chatham, Rochester, Wickford, Brentwood, Gravesend, Upminster, Rayleigh and Rainham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
TV |
Community Discussion
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Sky Issues Reports Near Horndon on the Hill, England
Latest outage, problems and issue reports in Horndon on the Hill and nearby locations:
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
@SkyHelpTeam Its my sky Q keeps turning off and freezing. As per my bills, I'm sick of being charged an admin fee every time my contract ends and I have to reduce my bill. Y am I paying extra to cancel channels to afford it. Y am I paying extra for a discount u could give me anyway? #loyalty
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
@ademwaterman @SkyUK Wtf? @SkyHelpTeam are terrible. Had a problem once (their fault) then tried to charge me an admin fee to fix it. When I complained they said the admin fees pay the staff their wages.
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam my internet is still intermittently not working right. I waited on hold for 45 min this week, when I finally got through I got cut off after 5 min and the lady never even called me back! Your customer service is very poor. 😡
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ROY KAYE
(@ROYKAYE8) reported
from
Romford, England
@GoonerHillsy @jacktwilkinson @SkySports We were 2 1 down when we went to 9 and it stayed at 2 1. You could say it was a valiant effort Southampton reduced to 9 and lost 9 0 Thats imploding !!!🔥🔥🔥
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CabbieOO7 🇬🇧
(@CabbieOO7) reported
from
London, England
@SkyHelpTeam Think the best option is to move to another provider as 12 months of Sky has been terrible
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
@SkyHelpTeam Why is there an admin fee? Contract is finished by you! If you can give me that rate anyway why does it have to come under as a discount? Pay £10 upfront to save £5 a month Why? I can understand if adding channels/service or new installations. But I'm getting same thing or less!
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Stanley Motown
(@stanleymotown) reported
from
London, England
@SkyHelpTeam No, streaming to my TV, phone has two bars WiFi signal, TV has no internet connection - 6ft away, check internet settings on TV tells me it’s connected then not then is then not
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Stephen Turner
(@archaeologyuk1) reported
from
Rayleigh, England
@SkyHelpTeam broad band has gone down again, been hanging on the phone for ages. Is this affecting SS6 area or just me?
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I’m sorry but your customer service is terrible. Surly making your customers wait over 20 min as a minimum each time they need to speak to someone is not right! Why can’t you invest in more staff to cut wait times? You charge people enough for your services.
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Terry
(@tgloughnane) reported
from
Gravesend, England
Who else thinks that @SkyUK are using Covid as an excuse to not talk to people and allow customer service to get even worse?
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Vindictus Veridian
(@Vindictus13) reported
from
Sutton at Hone, England
@SkyHelpTeam We have built up excess data on our Sky Mobile Phones.. in these difficult times, is it possible to donate some of our excess data to schools, people in need etc to help support them??
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Chris Hearn 💙
(@chris4465) reported
from
Brentwood, England
Absolute joke scorecards Barrett v Martinez, win by 7 rounds? Never. Embarassing, who manages this shambles. @SkySports @MatchroomBoxing
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
@SkyHelpTeam Before lockdown u screwed me over and I had to cancel a package. During lockdown u "paused" my sports package then couldn't reinstate the deal so I had to cancel part of that. Now I'm expected to pay an admin fee to get what I already have at an extra £5 a month iso £10.
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
@SkyHelpTeam broadband down again!! #skybroadband
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Joanna Murphy
(@jbdmurphy) reported
from
Brentwood, England
@SkyHelpTeam for weeks now our Broadband has been intermittent. Have been on help and completed tests. Still very poor. Yes, I know about number of devices too. It’s still not consistent. What is happening to your service?
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karen hebden
(@actingtechnique) reported
from
Rochester, England
@SkyUK @SkyHelpTeam our broadband is down in Strood, Medway. Online teaching and lessons from home. Need it back up ASAP please!
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Elaine Leggatt
(@elaine_leggatt) reported
from
Crayford, England
@SkyHelpTeam Have not even started contract and already under stress by you not doing what you assured would happen. Moving is stressful during a a pandemic and already you have let us down . Not impressed, 1 1/2 hours trying to sort only to be told I need to sort it myself.
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
@SkyHelpTeam trying to cancel subscription but it’s impossible, 40 mins on hold, chat is busy and can’t email please advise
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Melz {Dexta’s Wifi} 👑🇯🇲
(@MelzDee) reported
from
London, England
When I’ve have “no satellite signal’ for 3 days now and @SkyUK @SkyHelpTeam tells me the next available engineer is the TWENTY THIRD OF MARCH. If I receive a bill for those 4 weeks without TV there’s gonna be a problem 🙃
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Helen Streames
(@HStreames) reported
@SkyHelpTeam Really bad connection this evening keeps dropping off when will this be fixed @SkyHelpTeam
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Thamaya
(@Thamayax) reported
@SkyHelpTeam please help! We have had no connection for HOURS!!!!
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Beverley Brooks
(@ScarletSoul) reported
@SkyHelpTeam It's down in my area of Hertfordshire and has been for over an hour now. The "my sky" app is less than helpful so I'm happy I checked on twitter. Can't even run a connection test as it keeps saying the page is down
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ezotrex
(@ezotrex) reported
@WarpTubes @SkyHelpTeam Yes I want a router with QOS settings, it’s funny I had to block Snapchat as I noticed every time my sister sent stuff to her friends my ping would spike to 300 and constant packet loss. In the end had to block snapchat only work around. I think a QOS setting would help tbh.
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Donna-Marie Smith
(@donna170205) reported
@SkyHelpTeam Unfortunately this seems to be a popular problem at the moment and has been since March. Having been one of many having to work from home (and for the nhs) my internet has been very patchy - add in 2 laptops for homeschooling it was fun!!!! Now at Christmas where we rely on it.
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Rob
(@Rob46812816) reported
@Seannnknight Absolute ******* disgrace! Sky will take your money but give nothing back! @SkyUK watch everyone leave this terrible service
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rohan🦋❄️ #f3f3🖤🕊
(@rcklssCOD) reported
@SkyUK FIX YOUR INTERNET
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ITS TWIITCH
(@ItsTwiitch) reported
@SkyHelpTeam broadband down AGAIN !!! 3 TIMES IN 3 MONTHS !!
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Laura Malik
(@LauraMa16615618) reported
@SkyHelpTeam No internet in Plymouth either. Been having problems since this morning until it completely died a few hours ago :( just gutted as not got great signal where I am
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P e t e MAUL
(@petermaul) reported
@SkyHelpTeam Do you know what the issue is? SS5 hullbridge area.