Sky Outage Report in Horndon on the Hill, Borough of Thurrock, England
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Horndon on the Hill, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Horndon on the Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (51%)
-
TV (27%)
-
Wi-fi (11%)
-
Total Blackout (6%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Horndon on the Hill, Borough of Thurrock, England
The most recent Sky outage reports came from the following cities: London, Romford, Canvey Island, Gillingham, South Benfleet, Chatham, Basildon, Grays, Wickford, Gravesend, Billericay, Stanford-le-Hope, Dagenham, Bexleyheath and Erith.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Romford |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Horndon on the Hill, England
Latest outage, problems and issue reports in Horndon on the Hill and nearby locations:
-
Matt Hardy
(@matthardy91) reported
from
Gillingham, England
@skyhelpteam @skyuk internet down since Sat in ME8, cannot get through to you on the phone, can you please explain when it will be fixed
-
glenn broadmore
(@glennspurs1968) reported
from
Ingatestone, England
@SkySportsPL @SkySports Never a pen, typical Manc biased Ref again, pathetic
-
Catherine Gray
(@CllrGraySW) reported
from
Sutton at Hone, England
@SkyHelpTeam My old Sky Q remote stopped responding, so you sent me a new one. I can’t get the new one to work. The ? button makes the red light come on, but that is it and reset etc hasn’t worked. How do I fix this please?
-
Gary Glover @Home
(@GarygazzaGary) reported
from
Dartford, England
Look at this @SkySports @BBCSport @premierleague @piersmorgan @EFL @GMB @BBCBreakfast @mrdanwalker @itvnews @SkyNews this should be leading every news channel @10DowningStreet @Keir_Starmer @EdwardJDavey just terrible 😞😞😞
-
Paul Reynolds
(@BertyBoyCAFC) reported
from
Gravesend, England
@SkyHelpTeam Hi my sky hub been playing up for a few days now so I just run a test and it told me there’s a problem and to ring number. When I ring number tells I have to be alligible but I’m not so not sure what to do
-
Tev
(@der_tee_) reported
from
London, England
The internet around here has been terrible for weeks and today we've had no connection for hours @SkyHelpTeam
-
Theresa Lane
(@Theresalane1965) reported
from
Ramsden Bellhouse, England
@SkyHelpTeam Thus morning we upgraded to sky q. The 2 mini boxes are not working and your customer service number hangs up if you are not vulnerable. Disgusting service as you are quick enough to take my money.
-
Bill Badger
(@BillBadger1976) reported
from
Romford, England
@raytomany @SkySports I'm trying to work out how you mocked this up! Last time this happened it was Kevin Nolan. The nutcase owner made him manager so he'd play for us. I think he didn't play himself to start with and when he did he was terrible! He didn't last long!
-
Sue Adams
(@sue_adams_) reported
from
Higham, England
@SkyHelpTeam i got a new sky tv service in December as part of your refer a friend promotion. The person who referred me received his reward I think in February but no sign of mine. I understand you are only answering emergencies during covid times, but how long should I wait???
-
Mat Thompson
(@Mat_Thompson) reported
from
Rochester, England
@SkyUK really need to work out what VIP stands for in there so called Sky VIP area. I really don’t feel like a 13 year old customer that’s for sure. Terrible service. @SkyHelpTeam
-
Graeme
(@GraemeF55) reported
from
London, England
@SkyHelpTeam is there anyone on hand to try and solve an issue with my broadband?
-
Wendy Hall
(@Wendyjhall) reported
from
Corringham, England
Sort it out please @SkyUK No wifi since last Friday, meant to be upgraded to Superfast as WFH. No courtesy calls, keep having to chase. Absolutely unacceptable service. Today first time we had a call back from complaints dept. Engineer investigating tom they say..#BelieveInBetter
-
Edward Clibbens
(@Land_Captain) reported
from
London, England
@beerbirrabier @SkyUK The very worst. It’s great on the Xbox though, weirdly.
-
Theresa Lane
(@Theresalane1965) reported
from
Ramsden Bellhouse, England
@SkyHelpTeam I had hoped to have my problem sorted yesterday but no still waiting for a call from sky. New sky q in place but no use 😡 very poor service.
-
Paul Parker
(@paulparker81) reported
from
Basildon, England
@virginmedia experiencing the worst customer service I have ever had. Been a customer for 10+ years but not after today @SkyUK will be gaining another customer instead
-
Rob Childs
(@robchilds) reported
from
Gillingham, England
@SkyHelpTeam The service is off AGAIN. Had this since last Friday. NOT ACCEPTABLE, three family members trying to work remotely from home here.
-
Gary Glover @Home
(@GarygazzaGary) reported
from
Dartford, England
That’s the first time I’ve agreed with you in a long time👀 all tokenism for @SkySports need a top down approach the @thefa are run by a group no different then the Freemasons 🥴🥴🤣🤣 #moneytalks
-
tristan downes
(@tattooedchef87) reported
from
Crayford, England
@SkyUK you are the worst internet providers i live in Bexleyheath. the box never works the internet constantly not working and you charge nearly 150 a month for what you dont answer or are helpful in your call helpline your a joke of a service furious cant even get work done
-
Dartford Town
(@DartfordTown) reported
from
Dartford, England
@liamtjones1991 @rnattF @SkySportsPL @SkySports Codswallop! If Warwick Davis had been in goal he still would have towered 3 feet over the bloke on the floor. The keeper had a perfectly clear view, it's just another case of the VAR technology being let down by the idiot joy in charge of it.
-
LJ
(@ldj71) reported
from
Brentwood, England
@BricklayersN17 @SkySports Yer I had that problem I went to 402 so lost the fake fan noise but couldn’t for the life of me find a way of turning on the Spurs commentary, it was somehow stuck on Man U.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Be Nice
(@abruzzility) reported
@JoleonLescott R9 was never the biggest player in the Galatico era, don't go speading lies for this generation. Zidane is the main man and they all respect themselves but R9 was never top 3 on the hierarchy @SkySports
-
MarkSWFC
(@TheMarkOfTheOwl) reported
@sheff_cam To paraphrase the Sky pundit - "He saw the defenders foot get planted and that gave him a reason to go down". If tv companies don't get rid of idiots like that, then this sort of cheating will continue. @SkySports have a word, don't employ that fool again.
-
Verity Powell
(@PowellVerity) reported
from
West Molesey, England
@SkyHelpTeam what is best way to discuss my plan as it’s gone up and I think I might have to cancel my sky which I don’t want to do but it’s so expensive
-
Mike Oxmaul.
(@MikeOxm44874882) reported
@SkyUK I'm coming over from Virgin media. They informed me my bill is going up to £101 from £80 a month, so I binned them off. Getting your streaming service. £60 a month, & suddenly Virgin can give me my package for £60.12 a month? Naff off, should've offered me that from the off
-
Melanie Hodges
(@purplemel75) reported
As if paying bills isn’t hard enough, @SkyUK have taken payment again after I’d already paid it! This is the second time they’ve done this!! Maybe @SkyHelpTeam can help stop this payment
-
Tim Stevens
(@timstevens1969) reported
@SkyUK .. our broadband has been down for 1 week, automated message when we ring, could you please DM me to discuss options.
-
Ultra grumpy!
(@Ultragrumpy) reported
@WISEASS999 Therein lies the problem Bob, too much Pompey. My days of watching them home & away are long gone, I leave my TV football to Skysports and make home games a bit of a social event. Problem solved. 👍
-
Neil Goodrich 💚
(@NGoodrichHsg) reported
@SkyHelpTeam Yes, this is my point. I don't want to call. I want to be able to manage downgrades digitally. If one were cynical it could be said such a move is a deliberate barrier. Certainly, it is not conducive to a positive customer experience.
-
Mike Oxmaul.
(@MikeOxm44874882) reported
@CharLonghair @SkyUK I don't think that's too bad to be fair. I'm moving over to Sky from Virgin, as I'd had a letter from them last weekend saying they were gonna be taking an extra £21 a month off me. I don't mind a couple of quid extra on top, but that was extracting the urine.
-
Kathryn
(@Kat_h81) reported
@SkyHelpTeam I tried that & you wouldn’t offer me anything. I’ve now put in a complaint.