Sky Outage Report in Horndon on the Hill, Borough of Thurrock, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Horndon on the Hill, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Horndon on the Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Sky
Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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Wi-fi (13%)
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TV (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Horndon on the Hill, Borough of Thurrock, England
The most recent Sky outage reports came from the following cities: London, Upminster, Bexleyheath, Chatham, Dagenham, South Ockendon, Rayleigh, Romford, Coldblow, Dartford, Basildon, Brentwood, Canvey Island, Billericay and Gillingham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Horndon on the Hill, England
Latest outage, problems and issue reports in Horndon on the Hill and nearby locations:
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam but then didn’t. It comes back it disappears. The call centre is saying everyone must call in but can’t get through. Clearly a wider issue although your online checks that we have to do say not. Can you investigate please?
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Truda Spruyt
(@TrudaSpruyt) reported
from
London, England
Just having the worst kind of Kafkaesque nightmare with @SkyHelpTeam - hours and hours and hours wasted trying to upgrade broadband and no further forward
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Edward Beckham
(@edward_beckham) reported
from
Canvey Island, England
@SkySports do you need to put this Saturday Social crap on three of your channels? One is enough surely.
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam A large number of customers in the SE23 area are having significant issues with broadband (as demonstrated by the comments on our forum)- of the one who managed to actually speak to someone they were told an open reach engineer come out to check the local box 1/2
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Phil Leivesley
(@pleives) reported
from
Sutton at Hone, England
Hi @SkyUK. My original offers have now ended and I’m paying about £40 per month more than I would be if I was a new customer. I’d like to resolve this but no phone number I can find works, and it doesn’t appear to be easily done online. Can I actually speak to someone?
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James Beckley
(@mrjimbecks) reported
from
Sutton at Hone, England
@sparkloaf26 @SkyHelpTeam Apparently means an issue from the outside into our hub.
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James Beckley
(@mrjimbecks) reported
from
Sutton at Hone, England
Hello @SkyHelpTeam you don’t seem to be answering my tweets? My broadband is incredibly slow, the website is telling me to contact someone to resolve, when I call it just tries to send me to the website? Please can you help?!!
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ralph
(@twotsky) reported
from
London, England
So I pay monthly for @SkySports to watch football. But you've decided to thats not good enough and elevated #ARSLEI to "Box Office" and £15 absolute liberty. Using the pandemic for slow creep towards pay per view. You can stick it.
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sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam hi my broadband has been awful all day! I’ve done the usual steps turning off and in again, unplugging wires and plugging back in, i use a micro filter, I’ve tried changing the wireless channel, I tried doing your diagnostic tests but that’s down, and your website
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David Butler
(@davidbutleruk) reported
from
Dartford, England
@SkyHelpTeam Hi, I’m no longer a Sky Customer and unsubscribed to your mailing lists, I’ve also emailed to request no more marketing a few months back but I’m still getting post every few weeks.. Can you please help?
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Gem
(@gemwoodman) reported
from
Sutton at Hone, England
@SkyHelpTeam I waited in all day yesterday for an engineer to come and install my sky TV between 8-5pm and they did not bother to show up. And no one contacted us to notify us. Absolutely disgraceful service.
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Nick Lowery ℹ
(@nick_lowery) reported
from
Wickford, England
WTF is Souness on now. West Ham should be top 6!!! @SkySports
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Nina Dannielle Kells
(@cluedokells) reported
from
Crayford, England
@SkyHelpTeam is there a problem with sky mobile as I can’t make any calls, neither can my sister
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Volumiser_AFC
(@Volumiser_AFC) reported
from
Sutton at Hone, England
Don't get stressed by @SkySports pundits and their bias. Just drink their tears with a smile on your face. Bit disappointing that @9smudge can't help but put the boot into the club that made him, but some ex pros are like that. We savour their bitterness and move on.
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Carl Lanaway
(@CLanaway1) reported
from
Gillingham, England
@SkyHelpTeam I am having trouble downloading anything to my sky q box, it’s just not working at all?
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Stuart Bailey
(@stuartbailey276) reported
from
London, England
@SkySports Has never deserved an England cap. Far too many mistakes and championship at best.
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Carts
(@SarahC_xx) reported
from
Billericay, England
@SkyUK hello! Quick question, I had a call from ‘Sky’ earlier saying that my internet connection was slow & could I use my computer so she could guide me through - I’m guessing this is a scam 🙈 she tried again & I said I didn’t have the internet & she didn’t know what to say...
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Daniel John Paveley
(@dannypaveley) reported
from
Romford, England
Coor the piss Lamela has boiled is hilarious after all the **** gone against us recently, also my condolences to @SkySports after the heavy defeats to Liverpool and Manchester United yesterday. You will get through this!!
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
@BBCWatchdog #TreatLoyaltyLikeRoyalty @SkyUK The longer you're with them the more they treat you like something on the bottom of their shoe. They also charge admin fees for everything and was once told these fees pay staff wages when I complained.
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Leyton Wylde
(@Wildster180774) reported
from
Crayford, England
@SkyHelpTeam help needed, I'm having constant AV sync issues with new sky uhd box. I've tried everything, box settings,TV settings, soundbar settings. Old box was fine. I'm experiencing frequent micro audio drop outs too, even when playing on TV speakers.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Rohan Vyas
(@rvyas32_rohan) reported
@SkySports Especially those stupid people that created new offside rule. How can someone’s hand be considered offside? Are they trying to avoid hand goal?
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Christopher Daplyn
(@ChrisDaplyn) reported
@SkyHelpTeam Please remind me how much notice I need to give to cancel any of my subscriptions?
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Natpit
(@natpit) reported
@SkyHelpTeam Endlessly frustrating and unhelpful phone operatives, spoken to two different people about my price rise and had vague, utterly unhelpful responses from both, very much get the sense that they don’t want to help.
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Nathan
(@NathEdwards91) reported
@SkySports @GilletteUK He needs help. Cavani needs wingers.. defence needs pace and finally we need a CDM who is good enough to do it alone.. we're Manchester United ffs should have the best of the best
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Shaz
(@shanwhitefield) reported
@SkyHelpTeam He been re wires and fixed it , so many in Melton now WiFi due to an outage ur team member on the phone told @LouiseRippon also has no WiFi
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Josa Keyes
(@JosaKeyes) reported
@SkyHelpTeam I have spoken at length to them but was just told to find my post office receipt. I've got no idea where it is. Sent a parcel to @finery on same day using same label print you use. No problem with them, good comms and paid quickly.
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@justsayin
(@justsay50500499) reported
@Abdalla10548176 @SkySports Being offside by an inch is not cheating. Having a ball hit from 3 feet that hits your hand is not cheating. The issue is inconsistency. What difference the Fulham disallowed goal & the penalty not given for hitting Kantes hand? VAR has diminished the enjoyment for the fan.
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RD
(@RaheelDharani) reported
@SkySports They should never have sacked Lampard!
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Oli Bobson
(@OliverFarrell99) reported
@Stephen_Boyce @SkySports Tuchel can hardly be expected to make up 60% of a season taken by our worst manager in 30 years lmao
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biyy_u
(@biyy_u) reported
@SkyHelpTeam Hi, can i get help i am supposed to be having a 70 Mbps internet and guarantee signal on every room. But it seems that is not right, i even used a wifi booster / extender and still doesn’t help. My download is 1.91 Mbps.