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Sky outages and service status in Horndon on the Hill, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 18 outage signals in the last 24 hours around Horndon on the Hill, including 18 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Aug 13, 10:50 PM GMT+1.
  • 39% Internet (39%)
  • 24% Wi-fi (24%)
  • 15% TV (15%)
  • 15% Phone (15%)
  • 7% Total Blackout (7%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Horndon on the Hill, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Horndon on the Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at Sky

Sky is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Horndon on the Hill, England

The most recent Sky outage reports came from the following cities: Romford, Canvey Island, Swanley, Gillingham, Chatham, Gravesend, South Benfleet, Dartford, Rayleigh, Dagenham, Grays, Erith, Billericay, Leigh-on-Sea, and Basildon.

CityProblem TypeReport Time
Romford Internet 3 hours ago
Canvey Island Wi-fi 3 hours ago
Swanley Phone 4 hours ago
Swanley Phone 4 hours ago
Gillingham Phone 4 hours ago
Chatham Phone 5 hours ago

Nearby cities with recent reports

Dartford

6 recent signals

6 hours ago
Gravesend

4 recent signals

5 hours ago
Romford

3 recent signals

3 hours ago
Chatham

3 recent signals

5 hours ago
South Benfleet

3 recent signals

5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Horndon on the Hill, England

Latest outage, problems and issue reports in Horndon on the Hill and nearby locations:

  • actingtechnique
    karen hebden (@actingtechnique) reported from Rochester, England

    @SkyUK @SkyHelpTeam our broadband is down in Strood, Medway. Online teaching and lessons from home. Need it back up ASAP please!

  • Missives0fASub
    Matt (@Missives0fASub) reported from Romford, England

    Anyone else’s Sky Q box claiming that their Sky Broadband box is down despite having five other devices using the broadband without any problems? @SkyHelpTeam

  • dazza7370
    Dazza (@dazza7370) reported from Dartford, England

    @SkyHelpTeam any update on broadband...been down all day and no updates on here?

  • jbdmurphy
    Joanna Murphy (@jbdmurphy) reported from Brentwood, England

    @SkyHelpTeam for weeks now our Broadband has been intermittent. Have been on help and completed tests. Still very poor. Yes, I know about number of devices too. It’s still not consistent. What is happening to your service?

  • sparkygal1234
    sparky (@sparkygal1234) reported from Brentwood, England

    @SkyHelpTeam any known wifi issues in the CM14 area, keep losing connection

  • steve2682
    Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk

  • MarkHamilton76
    Mark Hamilton (@MarkHamilton76) reported from Rochester, England

    @SkyHelpTeam hey! Are there any known issues in the ME1 Rochester, Kent area? Have had frequent line light drop outs for the last 24hrs and when connectivity restores it’s only for around 20 mins at below half speed before dropping out again. All connections and cables checked.

  • Moley1985
    Christopher John (@Moley1985) reported from Billericay, England

    Are home engineer visits avaliable yet @SkyHelpTeam? Still having sound drop out issues

  • archaeologyuk1
    Stephen Turner (@archaeologyuk1) reported from Rayleigh, England

    @SkyHelpTeam broad band has gone down again, been hanging on the phone for ages. Is this affecting SS6 area or just me?

  • rogermcqueen2
    Roger McQueen (@rogermcqueen2) reported from Romford, England

    @SkySports Is this a joke to deflect that Spurs are ****

  • becksbroughton
    Becky Broughton (@becksbroughton) reported from Gillingham, England

    @SkyHelpTeam hi you’ve taken £115 from my account despite me not being in a contract with you - your telephone help team will not refund unless I sign up again - is this how you operate ?

  • purplepenguin81
    Kelly 🐧🤘 (@purplepenguin81) reported from Romford, England

    @SkyHelpTeam Before lockdown u screwed me over and I had to cancel a package. During lockdown u "paused" my sports package then couldn't reinstate the deal so I had to cancel part of that. Now I'm expected to pay an admin fee to get what I already have at an extra £5 a month iso £10.

  • Lee83Con
    Lee (@Lee83Con) reported from Basildon, England

    @tuohy7 @SkyUK 1/2 I have also experienced this, being sold a sky glass tv 📺 knowing my internet speed wouldn’t be compatible and to top it off also sold me 3 Sky Pucks. We had nothing but trouble from day one. When i spoke to customer service they advised me that on the day of purchase

  • Colinhealy4
    C Healy (@Colinhealy4) reported from Sutton at Hone, England

    @SkyHelpTeam @Thereal404c Can't wait to cancel mine BB crap and all repeats

  • tgloughnane
    Terry (@tgloughnane) reported from Gravesend, England

    Who else thinks that @SkyUK are using Covid as an excuse to not talk to people and allow customer service to get even worse?

  • elaine_leggatt
    Elaine Leggatt (@elaine_leggatt) reported from Crayford, England

    @SkyHelpTeam Have not even started contract and already under stress by you not doing what you assured would happen. Moving is stressful during a a pandemic and already you have let us down . Not impressed, 1 1/2 hours trying to sort only to be told I need to sort it myself.

  • Skins2002
    Simon Skinner (@Skins2002) reported from Romford, England

    @SkyHelpTeam These are the tests I’ve done a million times and always says there is a connection problem and to call sky. I’ve spent most of the last 24 hours on the phone to sky and sick of it

  • Squeezy64
    Nobby McNobby (@Squeezy64) reported from Brentwood, England

    @mat_underwood @CFC_Jacob19 @SkySports All of his superiors would be nervy of reprisals! The MSM and woke Joe Public would have a field day! A side issue, why was there more ethnic minority success as this year’s Oscar’s in particular?

  • dazzgedd73
    dazz ii am (@dazzgedd73) reported from Sutton at Hone, England

    @SkyHelpTeam do you have issues in sm6 with broadband

  • purplepenguin81
    Kelly🐧🤘🌻🌱🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@purplepenguin81) reported from Romford, England

    Why is it that sports channels advertise motor sports by showing the crashes but don't advertise football by showing the broken legs? @SkySports @btsport #F1

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • josh_lfc5
    Josh 🌟🌟🌟🌟🌟🌟🌍 (@josh_lfc5) reported

    @SkySports Mad how he literally never said that. The Mandella Effect!

  • thechosenempror
    MICHAEL KAISER (@thechosenempror) reported

    @av_flx @BarcaUniversal @SkySports "Lost the football debate so bad he had to check my IP address. Absolutely cooked." 💀😭

  • debs_robinson
    Debs Robinson (@debs_robinson) reported

    @SkyHelpTeam I love when u are close to the end of contract and everything keeps going into muppet mode and not working. You have to ask the question is it a ruse to claim better products and charge u more??????? Maybe it’s time for a change !!!!!

  • MarkHadley90
    Mark Hadley (@MarkHadley90) reported

    @alwaysagooner83 @SkyMobile @SkyUK You can still call emergency services with no signal. It’ll piggy back another number.

  • garngadpat
    Patrick Lowrie (@garngadpat) reported

    @cxdi55 @skytv @SkyHelpTeam They are all the same, having the same issue with virgin

  • SoifulAlam
    Soiful Alam (@SoifulAlam) reported

    @SkyHelpTeam your mobile service is down. i have missed many calls from the nurse about my mum thanks a lot

  • Richard95646711
    Richard Armstrong (@Richard95646711) reported

    @SimonBeeby1 @SkyHelpTeam All the family has sky mobile and we can’t call or receive anything. Fuckkng joke. Both kids are out can’t get in contact. @SkyHelpTeam are ****

  • Nicky73Nicky
    Nicky Allen (@Nicky73Nicky) reported

    @cxdi55 @skytv @SkyHelpTeam Cancel everything and leave it about 3 days. Sky will call you back beginning you to stay for about £26, then throw in Netflix and probably send someone over to nosh you off 👍

  • spikeq7
    Spike Q7 (@spikeq7) reported

    @cxdi55 @skytv @SkyHelpTeam Its always the same with sky and virgin. Charge a ridiculous price then when you cancel it their customer retention team get in touch and offer you a better deal. Very odd business model to p off your customers

  • Wisebizna
    AFCWisebizna (@Wisebizna) reported

    @FabrizioRonald0 @SkySports It was insane but poor Almunia