Sky Outage Report in Horndon on the Hill, Borough of Thurrock, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Horndon on the Hill, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Horndon on the Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (15%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Horndon on the Hill, Borough of Thurrock, England
The most recent Sky outage reports came from the following cities: Upminster, London, Chatham, Dagenham, Romford, Gillingham, Rochester, South Benfleet, Billericay, Stanford-le-Hope, Swanley, Basildon, Brentwood, Grays and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Upminster |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
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Sky Issues Reports Near Horndon on the Hill, England
Latest outage, problems and issue reports in Horndon on the Hill and nearby locations:
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Elliott Curran
(@ElliottCurran) reported
from
Sutton at Hone, England
@MrShelby00 @VodafoneUK @SkyUK No mate it's still there. Both Vodafone and sky customer services are blaming each other for the logo. Neither seems to know anything about it. Absolutely useless.
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Darren Sharpington
(@dsharpington) reported
from
Stone, England
@SkyHelpTeam terrible customer service experience for my recommended friend has cost me and my friend £75 each #compensation
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Ken
(@superspurs_fan) reported
from
Basildon, England
@SkyUK Dear Sky, shame I can’t get this prices for an existing customer
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Elliott Curran
(@ElliottCurran) reported
from
Sutton at Hone, England
@Les5175 @VodafoneUK @SkyUK Having the exact problem.
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Adam Kirkland
(@ADAMKIRKLANDQX) reported
from
Gillingham, England
@SkyHelpTeam Worst service I have ever experienced! Engineer unable to install Sky Q box - this is now the 2nd visit! Why send someone out that can’t install Sky Q , Ordered this service in MARCH!!!!!! Now nearly OCTOBER and still not resolved!!! #shambles
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Yu2018
(@yummo37) reported
from
Dartford, England
@SkyHelpTeam Sorry it wasn’t working for me, so decided to pay for it online and see if that worked. It came straight on. Thanks for no help wot so ever @SkySports
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Sheree
(@Sheree_Kirby) reported
from
London, England
@SkyHelpTeam I'm really not happy with the customer service I've been receiving. I have downsized my package no longer having multi-room Sky Q and was told I would be sent packaging to return that box. It has never been sent to me and this morning I receive this text (1/2)
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Chris Tring
(@drongo123uk) reported
from
Gillingham, England
@MrCSearle @SkySportsPL @SkySports @masonmount_10 @Carra23 @GNev2 I know, i said that, but in reality there is no advantage, the law is shit, not just today.
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Elliott Curran
(@ElliottCurran) reported
from
Sutton at Hone, England
@JainulJH @VodafoneUK @SkyUK Nope not sorted. Sky and vodafone reluctant to help. Blaming each other for the logo
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Rob Threadgold
(@RobTThreadgold) reported
from
Brentwood, England
Without doubt @skyuk are simply the worst customer service center i ever experience. Never had a call answered in under 20minutes. The voice recognition software is awful and when you do reach someone - they can never first time fix
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Chris Tring
(@drongo123uk) reported
from
Gillingham, England
@SkySportsPL @SkySports The Law needs to change, how ******** can they say @masonmount_10 had an advantage from 3 inches of his foot, #VAR follows the law, but the law is shit!! @Carra23 @GNev2
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Tunde Bella
(@MCTundeBella) reported
from
Crayford, England
@SkyHelpTeam can you pls fix the problem with your #skybroadband service. In recent weeks, My wife and I have had to use 4g from our phones while in the house because the WiFi has not been working. I am now seriously considering @bt_uk
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Johnny Rowland
(@JohnnyRowlands) reported
from
Brentwood, England
Sky q won’t download anything, says Queued, then failed. Internet is working fine, I’ve reset both sky q box and mini box still not working @SkyUK help please
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!
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MCPR
(@Mark_James96) reported
from
Bexleyheath, England
Said it once, say it again... **** off @SkySports
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slade green big loc
(@sladegreenbig) reported
from
Crayford, England
@SkyUK dont look after your existing customers daylight robbery, bunch of thieves. Customer for 17 years and still have an original box but wont come out to look at a box unless they get £125 so no tv
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Darren Reid
(@marvelreid83) reported
from
London, England
Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄
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Joanna Murphy
(@jbdmurphy) reported
from
Brentwood, England
@SkyUK No service in CM15 area. Has been intermittent for days. My Sky app states service good and no issues. I do have issues
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Terri
(@Rex_Comms) reported
from
London, England
Oh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail
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Mandy Carroll
(@MandyMinime35) reported
from
Crayford, England
@SkyHelpTeam It does work, but i just need 2 know of the issue is being fixed.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Beats by Sam J
(@BigSammyJ) reported
@LeeTren @SkyHelpTeam Looks like they're finally starting to acknowledge an outage, rather than a load of people all suddenly having the same individual issue all at once.
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Stephen Ward
(@BadgerWard) reported
@SkyHelpTeam @seanhubbard0 Please don't take this personally but the whole service is clearly down nationwide, so how don't you know about this and why are you not providing updates?
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Ben Britton
(@essancekenobi) reported
@SkyHelpTeam what's going on with your fibre internet in the So31 area?!? It's been up and down for the last couple of days and now it's not working at all! Working from home, we need this to be up and stable!
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Amy
(@Amy84482894) reported
@SkyHelpTeam having connection issues in Yate, South gloucestershire. Your phones are off and your online help are an absolute joke. Sort it out
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Luke Robins
(@lukerobins) reported
@SkyHelpTeam Can you guys help me out, my broadband has been down all day, unable to access the internet. All 3 green lights on the router though! I’m in the NP19 area. Thanks
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Summer
(@Summert33719145) reported
@SkyHelpTeam whats going on my sky is saying no network connection WHY??? SE15 AREA
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****
(@harrybasher) reported
@SkyHelpTeam Can you confirm a problem with internet in SA14 area please?
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Kevin Gunn
(@gunnyDev) reported
@seanhubbard0 @SkyHelpTeam Same DNS Issues here, work VPN fine.
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Emma Willmer 💙
(@emmawillmer) reported
@AtriarcGroup @SkyHelpTeam I'm near Bridgend, mine’s been down about an hour now, mysky app says its all working - it's not 🙄
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Wayne Reynolds
(@AtriarcGroup) reported
@emmawillmer @SkyHelpTeam Same problem here, goes on then straight back off again