Sky Outage Report in Horndon on the Hill, Borough of Thurrock, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Horndon on the Hill, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Horndon on the Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 30: Problems at Sky
Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Horndon on the Hill, Borough of Thurrock, England
The most recent Sky outage reports came from the following cities: London, Dagenham, Swanley, Billericay, Romford, South Benfleet, Gravesend, Basildon, Dartford, Wickford, Rochester, Chatham, Leigh-on-Sea, Brentwood and Greenhithe.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Dagenham |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Horndon on the Hill, England
Latest outage, problems and issue reports in Horndon on the Hill and nearby locations:
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slade green big loc
(@sladegreenbig) reported
from
Crayford, England
@SkyUK dont look after your existing customers daylight robbery, bunch of thieves. Customer for 17 years and still have an original box but wont come out to look at a box unless they get £125 so no tv
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!
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Elliott Curran
(@ElliottCurran) reported
from
Sutton at Hone, England
@Les5175 @VodafoneUK @SkyUK Having the exact problem.
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Elliott Curran
(@ElliottCurran) reported
from
Sutton at Hone, England
@MrShelby00 @VodafoneUK @SkyUK No mate it's still there. Both Vodafone and sky customer services are blaming each other for the logo. Neither seems to know anything about it. Absolutely useless.
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Dan Marsden
(@majorcowpie) reported
from
Gravesend, England
@SkyHelpTeam my broadband has dropped and my kids arrive for Xmas tomorrow - help!!!
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Mandy Carroll
(@MandyMinime35) reported
from
Crayford, England
@SkyHelpTeam It does work, but i just need 2 know of the issue is being fixed.
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Sam Suri
(@Sam_Suri26) reported
from
Sutton at Hone, England
@SkyUK absolutely shocking - 10 years+ subscription and you can only send an engineer after 17th Jan 2020 and you talked my wife down - #shocking #disgrace
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Dave Silk
(@s11lko) reported
from
Billericay, England
@rayner_sara @SkyUK @SkyHelpTeam We had exactly the same problem when we originally tried to get ours installed years ago. Four 'visits' in total before it was done. Thought they would've sorted it by now...😞
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Jay “BOT” Bits
(@Jay_Bits_) reported
from
Romford, England
I am not gona front I am disappointed in this because @GNev2 made a massive point and everything he said was right and bang on and then @SkySports ruined it with that stupid statement at the end they should have backed Gary up simple as that
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Tunde Bella
(@MCTundeBella) reported
from
Crayford, England
@SkyHelpTeam can you pls fix the problem with your #skybroadband service. In recent weeks, My wife and I have had to use 4g from our phones while in the house because the WiFi has not been working. I am now seriously considering @bt_uk
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Darren Sharpington
(@dsharpington) reported
from
Stone, England
@SkyHelpTeam terrible customer service experience for my recommended friend has cost me and my friend £75 each #compensation
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dukeofdench
(@dukeofdench) reported
from
Rochester, England
Anothe point greedy @SkyUK @SkySportsPL won’t let me stream my sky sports to my Apple TV @primevideosport let me no problem for 7.99 #BURMCI
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Edwin
(@edwinbeatz) reported
from
Basildon, England
@SkyHelpTeam I need my money back I literally just listened to the commentators since everything the stream was shit!!!
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dukeofdench
(@dukeofdench) reported
from
Rochester, England
Loving #AmazonPrimeVideo coverage of the premier league paid an stupid amount to @SkyUK for the past 20 years of increasingly less content
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Elliott Curran
(@ElliottCurran) reported
from
Sutton at Hone, England
@JainulJH @VodafoneUK @SkyUK Nope not sorted. Sky and vodafone reluctant to help. Blaming each other for the logo
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Darren Reid
(@marvelreid83) reported
from
London, England
Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄
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Joanna Murphy
(@jbdmurphy) reported
from
Brentwood, England
@SkyUK No service in CM15 area. Has been intermittent for days. My Sky app states service good and no issues. I do have issues
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Ken
(@superspurs_fan) reported
from
Basildon, England
@SkyUK Dear Sky, shame I can’t get this prices for an existing customer
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Terri
(@Rex_Comms) reported
from
London, England
Oh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail
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Charlie Woodgate 父
(@c_woodgate93) reported
from
Stone, England
I was (and kinda still am) fully on board with the @primevideosport thing they’ve got going on however I’ve now discovered the downside... unfortunately the @SkyUK WiFi connection speeds/strength in my area are so atrociously bad that they make it so jittery it’s barely watchable
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Henry
(@Obi4Somto) reported
@6Thiagoat @SkySports Jeremy really didn't help their brand 😭
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Adam
(@adam__callo) reported
@SkyHelpTeam Hi, i did this last night and it said theres problems with my internet. On my openreach box on the wall the ‘LOS’ light stays red! Ive unplugged, reset the hub and the openreach box and still nothing. I have paid for the boxing this weekend so i will need this problem sorting thx
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Gemma Fitzgerald 🌈
(@footy_bint) reported
@SkyUK any idea when Law and Order SVU season 22 and NCIS season 18 will be coming to UK? Now that you have got rid of never miss and the record next series is so unreliable I’d like to know! Pretty please!
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JTS
(@Jimmy_Tristone) reported
@KatieMarieCork @SkyHelpTeam Yea same, been with them 7 years.. service has gone down so much tho.. waited 8 months for an engineer!! Send @DarrochJeremy an email (CEO)
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Aniki in the UK
(@Guitar_Brother) reported
@SkyHelpTeam @lockwoodecho It is also in county durham since mine is down too. No specific information on the sky link provided except dome generic message that there's an outage and it 'may take a few hours' What's the point of having me log in if you're not going to give specifc info on resolution? 🙄
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Don
(@NijjAmar) reported
@Evra @SkySports ******* prick just as bad as his agent you got away with lightly because unlike him you are a legend
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Kim Liles
(@kim_liles) reported
@SkyHelpTeam Tv has no satellite signal aswell
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J oleary
(@johnoleary76) reported
@SkyHelpTeam new install on Friday in block of apartments. Broadband is dreadful and keeps dropping and tv install was not done. Was told would get a call. Still waiting cant get through on phone. Help this is not good enough
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amimummyanderson
(@star999) reported
@SkyUK 7 days trying to get through to cancel a package and still no joy 😡
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Kim Liles
(@kim_liles) reported
@SkyHelpTeam are the TV signals out in wandsworth? I've had no signal all morning?