Sky Outage Report in Aveley, Borough of Thurrock, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Aveley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Aveley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Sky
Sky is having issues since 02:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Aveley, Borough of Thurrock, England
The most recent Sky outage reports came from the following cities: London, Newham, Ilford, Chatham, Chingford, Basildon, Dagenham, Gravesend, Poplar, Swanley, Barking, Bexleyheath, Erith, Longfield and Billericay.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Aveley, England
Latest outage, problems and issue reports in Aveley and nearby locations:
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MR DAX
(@HussDax) reported
from
Ilford, England
@rossilampant @VialliChelseaFC @SkySports The way we pressed the other day against Spurs would never happen with CR in the team. Yes he would score goals but at what cost?
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and 36 days for the phone service to get back working. No explanation for why it took so long. Also, looking at latest bill the compensation for loss of service only covers two weeks.
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Whom exactly do I contact in order to claim compensation for loss of service?
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Tomorrow will be day 21 of the outage. It's gotten worse too. The internet has gone from slow intermittent to not working at all, in addition to the three weeks dead landline phone. I am going to switch provider if you don't fix this very soon. #disgrace
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Outage still persists after 16 days. Landline phone not working at all during the 16 days and internet still very slow, sluggish, intermittent. No communication from Sky as to why it is taking so long to fix or when it will be fixed. #ridiculous
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Lisa
(@Lisamarie0410x) reported
from
Enfield Lock, England
@SkyHelpTeam please can somebody help, my elderly dad has put his pin in for the AJ fight thinking it would tell him the price. It didn't. It automatically purchased it and he still doesn't know how much he has been charged?
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Robert Smith
(@RobertSSmith66) reported
from
Sutton at Hone, England
Q. What kind of moronic company thinks it enhances customer service by only allowing communication via WhatsApp on a phone? A. @virginmedia! @SkyUK here I come !
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam I was told by Sky it is an outage in the area and that it would be fixed within two working days. That was three weeks ago and the outage is still present three weeks later. Someone in my road later said were then told it would be fixed by 02/09 but that hasn't happened either.
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Day 9 and counting of Outage for landline phone and internet in my area of London. Are you going to be compensating me for this loss of service? #farce
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam I have been without internet and landline service for nearly a week now. I was told by Sky the outage would be fixed within two working days and it wasn't. It's now nearly five working days. This is ridiculous. Are you going to fix it or not?
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and and 36 days for the phone service to get back working. No explanation for why it took so long. And looking at latest bill the compensation for loss of service only covers two weeks
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam I've already gone through that test with the Sky person on the phone last week. The phone line is just dead and internet extremely intermittent. They said there is an outage in my localized area and it would be fixed by Friday but I'm still waiting.
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Priscilla john
(@Prissyjoh110) reported
from
East Ham, England
@SkyHelpTeam vulnerable parents have been left without a telephone for two days. They don’t have mobile phones.This is their only link to their family and to make emergency calls.Telephone your CC yesterday, aware -external fault, told it would be sorted today. Hasn’t happened!
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Today marks an entire month of outage in my area and still it hasn't been fixed. Sky have said on more than one occasion it would be fixed by a certain date. Latest date given for the fix was yesterday but still the outage persists. Do you think this is acceptable?
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I, Claudia
(@b7xt2mw4pz) reported
from
Bromley, England
@SkyHelpTeam You’re welcome Matt!! It’s a pity OPENREACH/KELLYS don’t strive for the same high standards as Sky!! Appalling experience with them y’day, damaging my property and have to have the router ON THE FLOOR RIGHT NEAR MY FRONT DOOR!! AWFUL 😡
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
Pathetic customer support and help from @SkyUK broadband - activated almost a week ago and still struggling to get internet connection - everytime the customer support just reads out a same generic script involving turning the router on and off - unbelievable
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Andrew 🇺🇦
(@Bigglesdaf) reported
from
East Ham, England
After 27 years as a Sky-BSB and now just @SkyUK customer it’s time to say goodbye! SkyQ has been dreadful with boxes always losing signal and I’m getting far more from streaming services for 1/3 the cost of Sky!
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
@SkyHelpTeam As I said I’m not home right now and because there was no internet at home for two hours my dad was forced to go into London to work. I’d like to know why workmen turned up outside, cut wires and took a telephone pole down and we weren’t given warning.
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
@SkyHelpTeam I don’t think you understand me at all. I’m saying workmen turned up with no warning. They ripped cables down and were taking the telephone pole down. We weren’t warned of any work.
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PG
(@PaulGrayburn) reported
from
Romford, England
@scott_gambier @premierleague @SkySports I know, it was unbearable during the game. I didn’t hang about after, I turned it straight off.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Rebecca More
(@more_milf) reported
@SkyUK hi there my phone lines are really bad, please can you get in touch to sort them out.
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Wayno
(@Wayno86517144) reported
@SkyUK can't watch any sky TV. First was the sound, then picture. Please sort the issue out. Don't know how many more times switching off at the wall helps. It's done nothing!
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Signaller
(@wrkirkwood) reported
@SkyHelpTeam no response yet to my issue which you say you can’t resolve until 16 Aug. Are you not embarrassed ? Oh yes i cant get an engineer onthe 14 Aug but that is a weekend and there is a charge of £15. Unbelievable customer support non existent
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Joanna Francis
(@joanna_francis) reported
@SkyHelpTeam does your customer service include staff hanging up on you after supposedly looking into a query they clearly were not as they could be heard talking to their family in the background?! It is just seems to be ridiculously hard to be treated as a loyal customer!!!
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michael
(@whatmbtweeted) reported
@SkyHelpTeam I have an account issue I need someone to contact me ASAP can you dm me please?
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DK* 19🏆
(@dtkenny81) reported
@SkyHelpTeam Unfortunately despite resetting my router again my Internet connection is still down. So the problem isn't totally resolved
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Doco
(@partydoco) reported
@SkyHelpTeam Any idea how long it will be down for?
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ᕲᖇᘿᘺ
(@drew_wwwwd) reported
So I treated myself to a new PC, nothing flash, from @curryspcworld , installed my @NortonLifelock & connected to my @SkyHelpTeam broadband. What a complete waste of money. Connectivity is so slow I can’t even get hold of anyone via their online platforms to help trooubleshoot
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Stevie
(@stevienewell721) reported
@SkyHelpTeam The fix didn’t seem to fix anything. Still offline in BT7
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Colette M 🥂
(@colettem1983) reported
@SkyHelpTeam Surely if a lot of people are having the same issue then the fault hasn’t been resolved?