Sky Outage Report in South Ockendon, Borough of Thurrock, England
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The latest reports from users having issues in South Ockendon come from postal codes RM15.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in South Ockendon, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in South Ockendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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Wi-fi (14%)
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TV (10%)
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Phone (6%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near South Ockendon, Borough of Thurrock, England
The most recent Sky outage reports came from the following cities: London, Sidcup, Longfield, Barking, Romford, Newham, East Ham, Basildon, Dagenham, Ilford, Chatham, Brentwood, Abbey Wood, Bexleyheath and Upminster.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Sidcup |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near South Ockendon, England
Latest outage, problems and issue reports in South Ockendon and nearby locations:
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
@ademwaterman @SkyUK Wtf? @SkyHelpTeam are terrible. Had a problem once (their fault) then tried to charge me an admin fee to fix it. When I complained they said the admin fees pay the staff their wages.
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Vindictus Veridian
(@Vindictus13) reported
from
Sutton at Hone, England
@SkyHelpTeam We have built up excess data on our Sky Mobile Phones.. in these difficult times, is it possible to donate some of our excess data to schools, people in need etc to help support them??
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
Bromley, England
@thealmightyquin @SkySports I think we have a lot of possession, slow build up play but no real end product....
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Stanley Motown
(@stanleymotown) reported
from
London, England
@SkyHelpTeam No, streaming to my TV, phone has two bars WiFi signal, TV has no internet connection - 6ft away, check internet settings on TV tells me it’s connected then not then is then not
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Vindictus Veridian
(@Vindictus13) reported
from
Sutton at Hone, England
@SkyHelpTeam #skybroadband Why is it every time I've called you to say my interest isn't working properly you've told me 'we've tun tests and it's working fine' when clearly there are issues??
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam my internet is still intermittently not working right. I waited on hold for 45 min this week, when I finally got through I got cut off after 5 min and the lady never even called me back! Your customer service is very poor. 😡
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
@SkyHelpTeam Before lockdown u screwed me over and I had to cancel a package. During lockdown u "paused" my sports package then couldn't reinstate the deal so I had to cancel part of that. Now I'm expected to pay an admin fee to get what I already have at an extra £5 a month iso £10.
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I’m sorry but your customer service is terrible. Surly making your customers wait over 20 min as a minimum each time they need to speak to someone is not right! Why can’t you invest in more staff to cut wait times? You charge people enough for your services.
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CabbieOO7 🇬🇧
(@CabbieOO7) reported
from
London, England
@SkyHelpTeam Think the best option is to move to another provider as 12 months of Sky has been terrible
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
Bromley, England
@thealmightyquin @SkySports Same against Man City - 3-0 down at half time and no changes. Frustrating to be honest
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Mark Sabin
(@sabin_mark) reported
from
Bromley, England
@SkySports tell Wayne Mardle to pipe down a bit, he doesn’t build the excitement during a match ... he just chirps nonsense
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
@SkyHelpTeam Why is there an admin fee? Contract is finished by you! If you can give me that rate anyway why does it have to come under as a discount? Pay £10 upfront to save £5 a month Why? I can understand if adding channels/service or new installations. But I'm getting same thing or less!
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
Bromley, England
@TheScore01 @PaulInce @SkySports I just have this feeling Lampard will ignore the call and stick with who he knows. It’s no disgrace to bring someone in as a sounding board but the wider issue of his reluctance could be his downfall....just don’t feel Morris cuts it as an assistant at this level.
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
@SkyHelpTeam trying to cancel subscription but it’s impossible, 40 mins on hold, chat is busy and can’t email please advise
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Glyn Shimell
(@Shims_g) reported
from
Bromley, England
@virginmedia your customer process to report a deceased account holder to cancel services is an absolute shambles, been on hold for 2 hours, no links on your website to do it. Thank god I’m with @SkyUK
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
@SkyHelpTeam Its my sky Q keeps turning off and freezing. As per my bills, I'm sick of being charged an admin fee every time my contract ends and I have to reduce my bill. Y am I paying extra to cancel channels to afford it. Y am I paying extra for a discount u could give me anyway? #loyalty
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Joanna Murphy
(@jbdmurphy) reported
from
Brentwood, England
@SkyHelpTeam for weeks now our Broadband has been intermittent. Have been on help and completed tests. Still very poor. Yes, I know about number of devices too. It’s still not consistent. What is happening to your service?
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Paul French
(@plfrench) reported
from
Brentwood, England
@SkyHelpTeam Sky internet down?
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
@SkyHelpTeam broadband down again!! #skybroadband
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Dollar Bill
(@dollarbill256) reported
@SkySports Worst guy to give any advice
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Vince 🇬🇧
(@Virtual_Vince) reported
@SkyHelpTeam I just made a phone call to sky, and wanted to say how helpful and friendly the lady was that I spoke to. Honestly…. Your customer services have to be one of the best out there. The only issue is I never get a survey to rate my call to sky.
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Liam Cooper
(@Tezz_Cooper) reported
@SkyHelpTeam My skygo app on my PlayStation has the error message “we are having problems contacting sky” and it doesn’t let me do anything
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Evan Rollinson
(@theevanguy) reported
@SkyHelpTeam Been through all the "help" sections, even contacted on Sunday to hear back today that it's a 7 day wait for them to even get to my correspondence.
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🎄 Chris(tmas) Is Coming 🎄
(@Grumpyduck) reported
@SkyHelpTeam Customer of 40+ years Diamond VIP 💎 SkyQ since the start. SkyQ box is 6 years old, I'd like a replacement, but I'm not paying for the privilege. 40 minutes on the phone, when the 4th person required another retelling, I hung up. Seriously thinking of moving on.
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Andrew Wiseman
(@worldofwiso) reported
Finding #CX hard to come by this week. Called @SkyUK to solve a broadband issue (theirs not mine) and was told I would have to pay £65 as out of contract. I had no intention to leave, but after their insistence to renew for 2 years or pay I chose to leave. No Xmas wifi for us.
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calum mackay
(@cmackay414) reported
@SkyHelpTeam Sent a pm for a bit of help 👍
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Jake
(@JakeK4200) reported
@JoshHolloway512 @SkySports Never was my strong point
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JULIAN PEGG
(@JPEGG42) reported
@SkyHelpTeam I tweeted earlier in week re download and catchup failing. Where are you at with the fix... Please help and advise how I can watch Gommorah series 5. Nothing on tv and cant get it on catch up 😭
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Evan Rollinson
(@theevanguy) reported
@SkyHelpTeam "No issues" on any system when clearly there is, but mine isn't the only one to have the "no issues" statement when it's gone down.